Treasury Board of Canada Secretariat
www.tbs-sct.gc.ca
Common menu bar links
Breadcrumb Trail
Institutional links
Chief Information Officer Branch
IT Project Review and Oversight
Enhanced Management Framework
ARCHIVED - A Guide to Effective Business Continuity in Support of the Year 2000 Challenge
This page has been archived.
Archived Content
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
Appendix R - Sample Crisis Response Plan
Table of Contents
This document elaborates further section 4.4 of the Contingency Plan.
EXECUTIVE SUMMARY
1. CRISIS RESPONSE PLAN – MANDATE
1.1 Establish objectives for Responding to a Crisis
1.2 Ensure management support
1.3 Establish Mandate
1.4 Introduction to Plan
1.5 Acknowledgment / Sign-off sheet
2. CRISIS RESPONSE PLAN – RISK ASSESSMENT / CREDIBLE SCENARIO LIST
2.1 Risk Identification
2.2 Target Levels of Safety
2.3 Risk Assessment
2.4 Risk Mitigation / Risk Controls
3. CRISIS RESPONSE PLAN – CRISIS RESPONSE ORGANIZATION
3.1 Executive Level Organization
3.2 Emergency Response Team Organization
3.3 Integration of different areas (business resumption, response
teams, public information ...)
3.4 Crisis Team contact sheet
3.5 Crisis Team Organization – Crisis Team Leader,
3.6 Team Contact Sheet
3.7 Crisis Centre: Location, Map of Resources, and Supplies
4. CRISIS RESPONSE PLAN – CRISIS RESPONSE PLAN ACTION STEPS
4.1 Crisis Thresholds and Alert Responsibilities
4.2 Assessment / Planning Activities
4.3 Action
5. CRISIS RESPONSE PLAN – POST-CRISIS EVALUATION
5.1 Follow-up
5.2 Post-Mortem
5.3 Reporting Requirements
6. CRISIS RESPONSE PLAN COMMUNICATIONS PLAN
6.1 Primary Contact Lists
6.2 Secondary Contact Lists
6.3 Media Relations
7. CRISIS RESPONSE PLAN – LEGAL / FINANCIAL CONSIDERATIONS
8. CRISIS RESPONSE PLAN – TRAINING PLAN
8.1 Evaluation
8.2 Methodology
8.3 Quality Assurance Program
8.4 Scenario Exercises
8.5 Scenario Drills
