Five-Year Evaluation of the Management Accountability Framework
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Annex A List of Interviewees and Consultation Participants
| Department | Deputy Head |
|---|---|
|
1. Agriculture and Agri-Food Canada |
Yaprak Baltacioğlu |
|
2. Atlantic Canada Opportunities Agency |
Monique Collette |
|
3. Canada Economic Development for the Regions of Quebec |
France Pégeot (Vice-President, Policy and Planning) |
|
4. Canada Revenue Agency |
William Baker |
|
5. Canada School of Public Service |
Ruth Dantzer |
|
6. Canadian Border Services Agency |
Stephen Rigby |
|
7. Canadian Food Inspection Agency |
Carol Swan |
|
8. Canadian Grain Commission |
Elwin Hermanson |
|
9. Canadian International Development Agency |
Margaret Biggs |
|
10. Canadian Security Intelligence Service |
Jim Judd |
|
11. Correctional Service Canada |
Don Head |
|
12. Environment Canada |
Ian Shugart |
|
13. Foreign Affairs and International Trade Canada |
Leonard Edwards |
|
14. Health Canada |
Morris Rosenberg |
|
15. Human Resources and Skills Development Canada |
Janice Charette |
|
16. Indian and Northern Affairs Canada |
Michael Wernick |
|
17. Library and Archives Canada |
Ian Wilson |
|
18. National Energy Board |
Gaétan Caron |
|
19. National Research Council Canada |
Pierre Coulombe |
|
20. Public Health Agency of Canada |
David Butler-Jones |
|
21. Public Safety Canada |
Suzanne Hurtubise |
|
22. Public Service Commission |
Maria Barrados |
|
23. Public Works and Government Services Canada |
François Guimont |
|
24. Statistics Canada |
Munir Sheikh |
|
25. Transport Canada |
Louis Ranger |
|
26. Veterans Affairs Canada |
Suzanne Tining |
|
27. Western Economic Diversification Canada |
Oryssia Lennie |
| Steering Committee | Deputy Minister |
|---|---|
|
1. Secretary of the Treasury Board of Canada (Chair) |
Wayne Wouters |
|
2. Chief Human Resources Officer, Treasury Board of Canada |
Michelle d’Auray |
|
3. Deputy Minister, Agriculture and Agri-Food Canada |
Yaprak Baltacioglu |
|
4. Commissioner, Canada Revenue Agency |
William Baker |
|
5. Deputy Minister, Citizenship and Immigration Canada |
Richard Fadden |
|
6. Deputy Minister, Indian and Northern Affairs Canada |
Michael Wernick |
|
7. Deputy Minister, National Defence |
Robert Fonberg |
|
8. Deputy Minister, Natural Resources Canada |
Cassie Doyle |
|
9. Chief Executive Officer, Parks Canada Agency |
Alan Latourelle |
|
10. Deputy Secretary to the Cabinet, Privy Council Office |
Patricia Hassard |
|
11. Associate Secretary, Treasury Board of Canada |
Anita Biguzs |
| Department | Departmental MAF Contact |
|---|---|
|
1. Agriculture and Agri-Food Canada |
Pierre Corriveau |
|
2. Canada School of Public Service |
Michele Brenning |
|
3. Canadian Food Inspection Agency |
Dilhari Fernando |
|
4. Canadian International Trade Tribunal |
Steve Malouin |
|
5. Canadian Security Intelligence Service |
David Vigneaut |
|
6. Environment Canada |
Basia Ruta |
|
7. Finance Canada |
Barbara Gibbon |
|
8. Fisheries and Oceans Canada |
Cal Hegge |
|
9. Privy Council Office |
Marilyn MacPherson |
|
10. Treasury Board of Canada |
Ann Van Dusen |
|
11. Veterans Affairs Canada |
Ron Herbert |
| Department | Departmental MAF Contact |
|---|---|
|
1. Atlantic Canada Opportunities Agency |
Sherril Minns |
|
2. Canada Economic Development for the Regions of Quebec |
André Cliche |
|
3. Canada Industrial Relations Board |
Ginette Brazeau |
|
4. Canada Revenue Agency |
Normand Théberge |
|
5. Canadian Heritage |
Pablo Sobrino |
|
6. Canadian Intergovernmental Conference Secretariat |
Mara Indri-Skinner |
|
7. Canadian International Development Agency |
Christine Walker |
|
8. Foreign Affairs and International Trade Canada |
John Barrett |
|
9. Health Canada |
Alfred Tsang |
|
10. Human Resources and Skills Development Canada |
Jean Cheng |
|
11. Human Resources and Skills Development Canada |
Stephen Johnson |
|
12. Human Resources and Skills Development Canada |
David Rabinovitch |
|
13. Infrastructure Canada |
David Cluff |
|
14. Office of the Superintendent of Financial Institutions Canada |
Gary Walker |
|
15. Public Health Agency of Canada |
Jim Libby |
|
16. Public Safety Canada |
Elisabeth Nadeau |
|
17. Public Works and Government Services Canada |
Caroline Weber |
|
18. Service Canada |
Frank Fedyk |
|
19. Statistics Canada |
Janice Vézina |
|
20. Transport Canada |
Andre Morency |
|
21. Treasury Board of Canada Secretariat – Office of the Chief Human Resources Officer |
Mitch Bloom |
|
22. Western Economic Diversification Canada |
Jim Saunderson |
| Department | MAF Network |
|---|---|
|
1. Agriculture and Agri-Food Canada |
Doug Ruby |
|
2. Atlantic Canada Opportunities Agency |
Michel Léger |
|
3. Canada Industrial Relations Board |
Jean-Charles Roy |
|
4. Correctional Service Canada |
Jason Cormier |
|
5. Environment Canada |
Lisa Huang |
|
6. Foreign Affairs and International Trade Canada |
Francis Furtado |
|
7. Health Canada |
Johanne Curodeau |
|
8. Indian and Northern Affairs Canada |
Roger Ermuth |
|
9. Library and Archives Canada |
Christine Mayer |
|
10. National Defence |
Dan Bellini |
|
11. Natural Resources Canada |
Eugène Omboli |
|
12. Public Health Agency of Canada |
Loretta Scott |
|
13. Public Safety Canada |
Linda Stapledon |
|
14. Public Works and Government Services Canada |
Malick Babou |
|
15. Royal Canadian Mounted Police |
Redd Oosten |
|
16. Statistics Canada |
Peter Bissett |
|
17. Transport Canada |
Debbie Cecil |
|
18. Veterans Affairs Canada |
Anita Lewis |
| Small Agency | Administrator |
|---|---|
|
1. Canadian Environmental Assessment Agency |
Ronald Kuzak |
|
2. Canadian Human Rights Commission |
Hervé Ethier |
|
3. Heads of Federal Agencies |
Tom Pederson |
|
4. Immigration and Refugee Board of Canada |
Glenn Ng |
|
5. National Parole Board |
Anne Gagne |
|
6. National Parole Board |
Sheila Ouellette |
|
7. Public Service Labour Relations Board |
Alison Campbell |
|
8. RCMP External Review Committee |
Virginia Anderson |
|
9. Senate of Canada |
Kim Grandmaison |
|
10. Senate of Canada |
Jill Anne Joseph |
|
11. Supreme Court of Canada |
Lynn Potter |
|
12. Western Economic Diversification Canada |
Kevin Johnson |
| Central Agency | Representatives |
|---|---|
|
1. Canada School of Public Service |
Ivan Blake |
|
2. Privy Council Office |
Patricia Hassard |
|
3. Secretary of the Treasury Board of Canada |
Wayne Wouters |
|
4. Treasury Board of Canada Secretariat – Chief Information Officer Branch |
Peter Bruce |
|
5. Treasury Board of Canada Secretariat – Expenditure Management Sector |
Alister Smith |
|
6. Treasury Board of Canada Secretariat – Office of the Chief Human Resources Officer |
Mitch Bloom |
|
7. Treasury Board of Canada Secretariat – Office of the Comptroller General |
John Morgan |
|
8. Treasury Board of Canada Secretariat – Office of the Comptroller General |
Brian Aiken |
|
9. Treasury Board of Canada Secretariat – Priorities and Planning |
Frank Des Rosiers |
|
10. Treasury Board of Canada Secretariat – MAF Directorate |
Ewa Burk |
| TBS Program Sector | Assistant Secretary |
|---|---|
|
1. Economic Sector |
Nada Semaan |
|
2. Government Operations Sector |
Mary Chaput |
|
3. International Affairs, Security and Justice Sector |
John Ossowski |
|
4. Social and Cultural Sector |
Wilma Vreeswijk |
| Area of Management | Representative |
|---|---|
|
1. AoM 1 – Values and Ethics |
Jeffrey Ayoub, Bryon Milliere |
|
2. AoM 2 – Corporate Performance Framework |
Rohit Samaroo |
|
3. AoM 3 – Corporate Management Structure |
Elizabeth Tromp |
|
4. AoM 4 – Extra-Organizational Contribution |
Evan Perrakis |
|
5. AoM 6 – Evaluation |
Caroline Falaiye |
|
6. AoM 7 – Performance Reporting to Parliament |
Tim Wilson, Gyulia Borbely |
|
7. AoM 8 – Managing Organizational Change |
Matthew Enticknap, David Clifton, Bruce Wang |
|
8. AoM 9 – Risk Management |
Eric Bélair, Nisa Mairi Tummon |
|
9. AoM 10 – Workplace |
Jeffrey Ayoub, Bryon Milliere |
|
10. AoM 11 – Workforce |
Jeffrey Ayoub, Bryon Milliere |
|
11. AoM 12 – Information Management |
Stephen Walker, Laura Simmermon, Marg McIntyre |
|
12. AoM 13 – Information Technology |
Jeff Braybrook |
|
13. AoM 14 – Asset Management |
Phil Jacobson, Magali Johnson |
|
14. AoM 15 – Project Management |
Greg Kenney, John Nater |
|
15. AoM 17 – Financial Management and Control |
Eddie Vlasblom |
|
16. AoM 18 – Internal Audit |
|
|
17. AoM 19 – Security and Business Continuity |
Nathalie Pelletier |
|
18. AoM 20 – Citizen-Focused Service |
Evan Perrakis, Christine Lau |
|
19. AoM 21 – Alignment of Accountability Instruments |
Suky Sodhi |
|
20. Program Sector Representative, Government Operations Sector |
Tom Scott |
Annex B MAF Logic Model
The following represented the MAF logic model as developed and provided by TBS. The measurement implications of the logic model are provided following the diagram:
Figure 8 - Display full size graphic
Measurement Implications of Logic Model:
Ultimate Outcome 1
Continuous improvement in quality of public management in federal public service
- Medium and long-term trends in MAF scores
- Information presented in reports produced by either the OAG or TBS’s Audit and Evaluation
Intermediate Outcome 1
Departments/Agencies take action to improve management performance
- Departmental/Agency response to MAF assessments and TBS recommendations and progress made as described in MAF context pages prepared by TBS
- Year-over-year change in system-wide MAF scores in those areas of management most frequently identified as priorities to organizations
Intermediate Outcome 2
TBS has greater capacity to meet needs of Departments/Agencies for advice on management
- Analysis of findings from post mortem reviews (both internal and external participants)
- Analysis of findings from interviews with DMs
- Analysis of MAF Network feedback
- No. of bilateral meetings held between TBS and departments/agencies
- No. of learning events held
Immediate Outcome 1
Shared understanding in Government of Canada of standards of good management
- Participant feedback from TBS-sponsored outreach activities and learning events on MAF
- Independent assessment
Immediate Outcome 2
Departments/Agencies recognize management issues and prepare action plans
- No. of Action Plans launched by Departments/Agencies based on annual MAF assessments
- No. of Management Responses to annual MAF assessment published on TBS website
Immediate Outcome 3
Better understanding in TBS on state of public management, including key risks
- No. of guidance materials and tools developed by TBS (in aggregate and by Area of Management)
- No. of people reached through outreach activities and learning events (in aggregate and by Area of Management)
- Independent assessment
Immediate Outcome 4
Availability to Parliament and public of information on state of public management
- No. of MAF Assessments posted on TBS website
- No. of Departmental/Agency Management Responses and Action Plans posted on TBS website
- No. of other reports published (e.g. OAG reports, Audit and Evaluation reports)
Output 1
MAF assessments for Departments/Agencies
- No. of MAF assessments completed
Output 2
Recommended management priorities for Departments/Agencies
- No. of priorities recommended to Departments/Agencies by TBS as outlined in the MAF Assessment Context Pages
Output 3
Ongoing advice, assistance and outreach to Departments/Agencies
- No. of individuals/Departments/Agencies reached by TBS through ongoing advice, assistance, and outreach activities
Output 4
Analysis of Government of Canada and global trends in public management
- No. of analytical summaries produced
- No. of analytical summaries shared outside of TBS
Output 5
Public communications products related to MAF
- No. of downloads of MAF assessments from TBS website
- No. of hits on TBS website for MAF information pages
- No. of presentation requests on MAF received by TBS
- No. of presentations on MAF delivered by TBS
- No. of MAF materials published by TBS and external parties (e.g. articles, management performance reports prepared by other jurisdictions)
Annex C MAF Alignment with Government Priorities
MAF is aligned with and supports the federal priority (Budget 2008) of ‘Managing spending to ensure programs and services are efficient, effective, aligned with the priorities of Canadians, and affordable over the long term.
The role of TBS is to help ensure departments are well managed and accountable and that resources are allocated to achieve results:
- It reviews and advises Treasury Board on TB Submissions related to detailed program design, spending authorities; departmental compliance with TB policies (e.g. contracting, real property).
- Whether and how to increase Deputy Head flexibilities and authorities (TBS Management and Change Agenda)
- EMS Renewal: The Secretariat advises Cabinet and Finance on potential reallocations based on strategic reviews to ensure alignment of spending to government priorities and ensure value for money on existing spending. Departments themselves undertake the reviews of the relevance and performance of their spending in light of federal priorities and identify the lowest performing/priority 5% and report to Treasury Board and Cabinet as part of Budget planning. TBS provides ongoing advice and guidance to departments on these reviews and monitors departmental progress against Cabinet decisions.
- MRRS: To develop a more detailed whole-of-government understanding of the ongoing program spending base, TBS implemented the Management Resources and Results Structure (MRRS) Policy. The objective of MRRS is to help both departments and central agencies to make informed decisions on program relevance and value for money, align government resources to priorities and make horizontal linkages among programs and better inform Parliamentarians on spending and results.
- Parliamentary Reporting: MAF information is used to inform departmental performance reports and Canada’s Performance Reports.
MAF is a strategic intelligence-gathering tool that is used by TBS to inform the above noted activities whose primary purpose is to ensure that programs can be delivered to the highest standards of public management in the most cost-efficient fashion which is a key federal priority as noted above.
TBS does have other mechanisms to exercise oversight of both departmental and individual program performance results. However, these are used for specific purposes. The MAF collects and coordinates these inputs to provide a single departmental and government-wide perspective.
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