2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	44	10	9	4	0	0	77	13	2064
2017	CO-01	34	42	10	11	3	0	0	76	14	335
2017	CO-02	31	46	10	9	4	0	0	77	13	1146
2017	CO-03	38	41	10	7	4	0	0	79	11	487
2017	CO-04	43	35	11	4	4	0	2	80	9	46
2014	CO	26	45	12	10	7	0	0	71	17	2321
2014	CO-01	23	42	13	13	9	0	0	65	22	379
2014	CO-02	24	45	13	10	9	0	0	69	18	1285
2014	CO-03	32	46	11	8	4	0	0	78	11	539
2014	CO-04	35	46	7	5	7	0	0	81	12	56
2011	CO	31	44	12	9	5	0	0	75	13	2621
2011	CO-01	28	46	12	9	5	0	0	74	14	398
2011	CO-02	31	43	13	9	5	0	0	74	14	1425
2011	CO-03	33	44	9	9	4	0	0	78	13	679
2011	CO-04	38	39	10	8	4	0	1	78	12	76
2008	CO	32	44	10	9	5	0	0	76	13	2304
2008	CO-01	26	45	12	10	7	0	0	72	17	354
2008	CO-02	32	45	10	10	4	0	0	76	14	1229
2008	CO-03	35	43	10	7	5	0	0	78	12	597
2008	CO-04	42	40	9	4	3	1	0	83	7	69

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	39	13	12	8	0	67	20	2068
2017	CO-01	32	37	14	10	7	0	69	17	336
2017	CO-02	26	41	13	12	8	0	67	20	1148
2017	CO-03	30	37	11	13	9	0	67	21	488
2017	CO-04	30	43	7	11	7	2	75	18	46

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	48	37	9	4	2	0	85	6	2062
2017	CO-01	50	35	9	5	1	0	85	5	335
2017	CO-02	46	38	10	4	2	0	84	6	1148
2017	CO-03	50	37	6	4	3	0	87	6	483
2017	CO-04	54	35	7	2	0	2	91	2	46
2014	CO	53	32	10	3	2	0	85	5	2321
2014	CO-01	51	32	12	3	2	0	83	5	379
2014	CO-02	50	33	11	3	2	0	83	6	1284
2014	CO-03	58	30	8	3	1	0	88	4	539
2014	CO-04	68	22	6	2	2	0	91	3	56
2011	CO	52	35	9	3	1	0	87	4	2621
2011	CO-01	52	32	12	3	2	0	84	5	399
2011	CO-02	49	37	9	3	1	0	87	4	1424
2011	CO-03	57	34	6	3	1	0	91	3	678
2011	CO-04	58	26	11	4	1	0	84	5	77

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	39	41	11	6	3	0	79	10	2058
2017	CO-01	44	36	10	8	2	0	80	10	334
2017	CO-02	37	41	12	6	3	0	78	10	1147
2017	CO-03	39	43	8	6	4	0	82	9	481
2017	CO-04	43	30	13	7	4	2	75	11	46
2014	CO	34	41	13	8	4	0	75	12	2323
2014	CO-01	35	38	13	9	5	0	73	14	379
2014	CO-02	31	42	14	7	5	0	74	12	1286
2014	CO-03	38	41	11	8	2	0	79	10	539
2014	CO-04	45	33	18	3	2	0	77	5	56
2011	CO	38	44	10	6	2	0	82	8	2623
2011	CO-01	39	42	11	5	3	0	81	8	397
2011	CO-02	37	45	9	6	3	0	82	8	1426
2011	CO-03	40	43	10	6	1	0	83	7	681
2011	CO-04	41	36	13	6	3	1	78	9	76
2008	CO	39	43	8	7	3	0	82	9	2310
2008	CO-01	36	43	9	8	4	0	79	12	355
2008	CO-02	39	44	8	7	2	0	83	9	1232
2008	CO-03	39	43	9	6	3	0	82	9	598
2008	CO-04	45	41	7	6	2	0	85	7	70

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	34	34	17	9	7	0	0	67	16	2057
2017	CO-01	42	28	17	6	6	0	0	70	12	335
2017	CO-02	31	35	17	10	7	0	0	66	17	1140
2017	CO-03	34	36	15	8	7	0	0	70	15	486
2017	CO-04	43	24	18	8	5	0	2	69	13	46
2014	CO	24	38	17	12	8	0	0	62	21	2323
2014	CO-01	25	37	15	13	10	0	0	62	23	379
2014	CO-02	23	37	17	13	9	0	0	60	22	1286
2014	CO-03	26	40	19	10	6	0	0	65	16	539
2014	CO-04	26	46	18	4	7	0	0	72	10	56
2011	CO	26	36	19	12	7	1	0	62	18	2620
2011	CO-01	36	33	15	8	7	1	0	70	15	398
2011	CO-02	23	36	21	13	6	1	0	60	19	1421
2011	CO-03	24	37	19	11	7	0	0	62	19	681
2011	CO-04	35	36	14	8	5	2	0	72	13	77

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	37	15	10	6	0	0	69	16	2062
2017	CO-01	42	29	16	9	5	0	0	71	13	335
2017	CO-02	30	40	15	10	6	0	0	69	16	1148
2017	CO-03	32	37	14	11	6	0	0	70	17	483
2017	CO-04	41	33	11	9	5	0	2	75	13	46
2014	CO	24	39	17	12	8	0	0	63	20	2322
2014	CO-01	25	37	16	12	9	0	0	62	21	379
2014	CO-02	22	40	16	13	9	0	0	62	22	1285
2014	CO-03	27	39	18	11	5	0	0	66	16	539
2014	CO-04	25	42	19	9	5	0	0	67	14	56
2011	CO	26	39	16	12	6	0	0	65	19	2621
2011	CO-01	34	39	13	10	4	0	0	73	14	399
2011	CO-02	23	39	18	13	6	0	0	63	19	1422
2011	CO-03	24	40	15	13	7	0	0	65	20	681
2011	CO-04	31	38	17	8	5	1	0	70	13	76
2008	CO	26	39	15	13	7	0	0	65	20	2311
2008	CO-01	30	37	14	14	6	0	0	67	19	354
2008	CO-02	24	41	15	13	6	0	0	65	20	1236
2008	CO-03	28	37	16	14	6	0	0	64	20	597
2008	CO-04	33	39	7	10	10	0	0	73	20	70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	31	27	18	12	9	4	0	60	22	2062
2017	CO-01	36	23	19	10	10	3	0	60	21	335
2017	CO-02	28	28	18	13	9	4	0	59	22	1146
2017	CO-03	31	29	18	10	9	2	1	62	19	485
2017	CO-04	48	10	18	8	12	2	2	60	21	46
2014	CO	27	25	20	13	11	4	1	55	25	2321
2014	CO-01	26	23	23	13	11	4	0	52	25	377
2014	CO-02	26	25	19	13	12	4	1	53	26	1286
2014	CO-03	29	25	19	13	9	4	1	57	23	539
2014	CO-04	31	26	29	7	7	0	0	57	14	56
2011	CO	28	27	18	12	9	5	1	58	23	2623
2011	CO-01	36	25	15	11	9	5	1	64	21	399
2011	CO-02	26	27	20	12	9	5	1	56	23	1424
2011	CO-03	26	29	17	13	9	5	1	59	23	680
2011	CO-04	37	23	16	12	6	6	0	64	19	77
2008	CO	24	29	18	15	9	4	1	56	25	2312
2008	CO-01	25	28	16	16	11	4	0	56	27	355
2008	CO-02	22	30	17	16	9	5	0	56	26	1236
2008	CO-03	25	29	19	15	8	3	1	57	24	597
2008	CO-04	34	24	20	7	13	0	1	59	20	70

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	46	31	10	6	5	2	0	79	11	2067
2017	CO-01	51	28	11	5	4	1	0	80	10	335
2017	CO-02	47	30	10	7	4	2	0	79	11	1149
2017	CO-03	43	36	10	5	5	1	0	80	10	487
2017	CO-04	46	34	9	2	7	0	2	82	9	46
2014	CO	41	32	12	6	5	1	0	75	12	2323
2014	CO-01	41	31	12	9	4	2	1	74	13	379
2014	CO-02	42	32	12	6	6	2	0	75	12	1286
2014	CO-03	42	33	13	6	5	1	1	76	11	539
2014	CO-04	46	23	9	3	16	2	0	71	20	56
2011	CO	43	32	11	7	5	2	0	77	12	2615
2011	CO-01	47	33	7	6	4	2	0	82	10	396
2011	CO-02	41	32	13	7	5	2	0	75	12	1421
2011	CO-03	45	30	10	7	5	3	0	77	12	680
2011	CO-04	47	30	9	9	4	0	1	78	13	76
2008	CO	36	33	12	9	7	2	0	71	17	2310
2008	CO-01	44	27	10	11	6	2	0	72	17	355
2008	CO-02	34	35	13	7	8	2	0	71	16	1234
2008	CO-03	34	34	12	11	6	2	0	70	18	595
2008	CO-04	31	32	11	10	8	6	2	68	20	70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	34	9	9	5	1	0	77	14	2068
2017	CO-01	47	28	8	10	5	1	0	77	16	336
2017	CO-02	41	35	9	9	5	1	0	77	14	1149
2017	CO-03	42	36	8	9	4	0	0	78	13	487
2017	CO-04	41	37	9	4	7	0	2	80	11	46
2014	CO	38	35	11	10	6	0	0	73	16	2323
2014	CO-01	35	34	11	13	5	1	1	70	19	379
2014	CO-02	38	35	11	10	6	0	0	73	16	1286
2014	CO-03	40	35	9	10	6	0	0	75	16	539
2014	CO-04	45	27	9	11	9	0	0	72	19	56
2011	CO	38	37	9	10	6	1	0	75	16	2617
2011	CO-01	41	36	8	10	3	1	0	78	14	396
2011	CO-02	36	37	10	10	6	1	0	73	17	1421
2011	CO-03	38	38	8	9	6	0	0	77	15	680
2011	CO-04	38	39	4	15	5	0	0	76	20	77
2008	CO	34	34	12	11	8	1	0	68	20	2308
2008	CO-01	38	33	10	11	7	1	0	72	18	355
2008	CO-02	32	36	12	11	8	1	0	68	20	1233
2008	CO-03	35	33	11	11	9	1	0	69	20	594
2008	CO-04	29	32	15	11	11	0	1	62	23	70

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	50	26	10	7	6	1	0	76	14	2061
2017	CO-01	51	26	9	7	5	1	0	78	12	334
2017	CO-02	51	25	10	8	6	1	0	76	14	1146
2017	CO-03	48	29	10	8	6	0	0	77	14	487
2017	CO-04	41	37	7	4	9	0	2	79	14	45
2014	CO	43	32	10	8	6	0	0	76	14	2323
2014	CO-01	40	35	10	9	6	0	1	76	14	379
2014	CO-02	44	31	11	8	6	0	0	75	14	1286
2014	CO-03	44	33	9	8	6	0	0	77	14	539
2014	CO-04	49	25	12	5	9	0	0	74	14	56

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	34	15	10	8	6	0	64	20	2064
2017	CO-01	32	34	14	7	5	7	0	71	14	335
2017	CO-02	22	35	16	10	9	8	0	62	21	1146
2017	CO-03	27	37	13	11	9	3	0	66	20	487
2017	CO-04	28	27	14	13	9	7	2	61	24	46
2014	CO	20	35	17	11	9	7	0	60	22	2323
2014	CO-01	19	33	16	11	13	8	0	56	26	379
2014	CO-02	19	34	18	12	9	8	0	58	22	1286
2014	CO-03	25	39	13	10	8	5	0	68	18	539
2014	CO-04	34	30	16	9	9	3	0	66	18	56
2011	CO	23	33	18	11	8	6	0	60	21	2622
2011	CO-01	32	29	16	8	8	7	0	66	17	398
2011	CO-02	20	34	18	12	9	7	0	58	22	1425
2011	CO-03	25	31	20	11	8	5	0	59	20	680
2011	CO-04	28	35	15	11	9	2	0	64	20	77

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	22	35	18	14	11	1	0	57	25	2063
2017	CO-01	31	33	16	10	7	3	0	65	18	336
2017	CO-02	18	36	19	15	10	1	0	55	26	1145
2017	CO-03	23	35	17	12	12	1	0	59	25	486
2017	CO-04	31	30	14	11	11	0	2	63	23	46
2014	CO	17	34	20	16	12	2	0	51	28	2322
2014	CO-01	17	32	18	16	14	2	1	51	31	379
2014	CO-02	15	33	21	17	13	2	0	49	30	1286
2014	CO-03	21	38	18	13	9	1	0	59	22	538
2014	CO-04	19	43	23	7	9	0	0	61	16	56
2011	CO	17	34	20	15	13	2	0	51	28	2622
2011	CO-01	23	38	16	10	9	3	0	64	20	399
2011	CO-02	15	32	22	16	14	2	0	48	30	1425
2011	CO-03	17	34	18	17	13	1	0	51	31	679
2011	CO-04	24	34	19	10	12	0	1	59	22	77
2008	CO	18	32	18	16	14	2	0	51	30	2310
2008	CO-01	25	33	16	12	11	3	0	60	24	352
2008	CO-02	16	32	19	17	14	2	0	49	32	1236
2008	CO-03	19	33	17	16	14	1	0	52	31	597
2008	CO-04	12	42	17	16	10	3	0	56	27	70

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	14	29	21	19	12	4	0	45	33	2062
2017	CO-01	19	33	17	15	9	7	0	56	25	336
2017	CO-02	12	28	22	21	12	4	0	42	35	1145
2017	CO-03	14	31	22	20	12	1	0	45	32	486
2017	CO-04	21	38	23	7	9	0	2	60	16	46
2014	CO	11	28	22	21	15	3	0	40	37	2321
2014	CO-01	13	25	21	21	15	4	1	40	38	378
2014	CO-02	9	26	22	22	16	4	0	37	39	1285
2014	CO-03	13	35	20	19	12	1	0	49	31	539
2014	CO-04	10	39	32	10	9	0	0	49	19	56
2011	CO	8	32	21	22	13	3	0	42	36	2623
2011	CO-01	14	35	17	19	9	5	0	52	30	399
2011	CO-02	7	31	23	22	13	3	0	39	37	1425
2011	CO-03	7	33	20	24	13	2	0	41	39	679
2011	CO-04	12	40	21	12	13	2	0	53	26	77
2008	CO	8	33	19	23	13	4	0	42	38	2313
2008	CO-01	11	34	19	17	11	8	0	49	30	355
2008	CO-02	7	31	19	25	14	4	0	39	41	1236
2008	CO-03	8	35	20	23	13	1	0	44	36	597
2008	CO-04	5	38	24	22	10	1	0	43	32	70

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	18	27	18	16	16	5	0	48	34	2066
2017	CO-01	24	28	16	13	12	7	0	56	27	336
2017	CO-02	15	27	19	17	17	5	0	44	36	1147
2017	CO-03	19	29	16	16	16	3	0	50	33	487
2017	CO-04	35	20	16	11	16	0	2	57	27	46
2014	CO	14	28	19	16	18	5	0	44	36	2323
2014	CO-01	14	23	18	16	22	6	0	40	41	379
2014	CO-02	12	27	19	17	18	6	0	42	37	1286
2014	CO-03	17	34	18	14	14	2	0	52	29	539
2014	CO-04	17	33	31	7	12	0	0	50	19	56
2011	CO	13	29	20	17	15	6	0	44	35	2622
2011	CO-01	17	30	17	16	12	8	0	51	31	398
2011	CO-02	11	29	21	18	17	6	0	42	36	1424
2011	CO-03	13	28	19	18	16	5	0	44	36	680
2011	CO-04	23	31	24	10	10	1	0	55	21	77
2008	CO	11	30	18	18	15	7	0	45	36	2314
2008	CO-01	14	28	20	17	12	9	0	46	32	354
2008	CO-02	10	31	16	19	15	8	0	45	37	1236
2008	CO-03	12	31	21	17	16	3	0	45	34	598
2008	CO-04	16	38	17	16	10	3	0	56	27	70

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	14	33	18	20	13	3	0	48	33	2064
2017	CO-01	17	36	16	15	13	4	0	55	28	336
2017	CO-02	12	31	19	22	14	3	0	44	36	1146
2017	CO-03	15	36	17	19	11	2	0	52	31	486
2017	CO-04	32	26	23	13	5	0	2	59	18	46
2014	CO	11	32	19	20	15	2	0	44	36	2322
2014	CO-01	14	25	18	20	20	3	0	40	42	379
2014	CO-02	10	32	19	21	15	3	0	42	38	1286
2014	CO-03	13	38	20	17	11	1	0	52	28	538
2014	CO-04	11	43	20	16	10	0	0	54	27	56
2011	CO	10	33	19	23	13	2	0	44	37	2620
2011	CO-01	14	29	21	22	12	3	0	44	35	396
2011	CO-02	8	34	19	23	14	2	0	43	37	1426
2011	CO-03	11	33	17	24	14	1	0	44	39	678
2011	CO-04	14	35	20	16	13	1	0	50	30	77
2008	CO	12	35	17	20	13	1	0	48	34	2310
2008	CO-01	17	34	16	17	14	2	0	52	32	353
2008	CO-02	11	34	18	22	14	1	0	46	36	1236
2008	CO-03	11	39	17	21	11	1	0	50	32	596
2008	CO-04	10	43	15	17	12	1	1	55	30	70

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	38	15	13	9	0	0	63	22	2065
2017	CO-01	33	34	11	14	7	1	0	67	22	335
2017	CO-02	23	38	16	13	9	0	0	62	22	1147
2017	CO-03	24	40	13	12	10	0	0	65	22	488
2017	CO-04	30	41	14	7	7	0	2	71	14	45
2014	CO	19	36	19	15	12	0	0	54	27	2317
2014	CO-01	19	35	17	15	13	0	0	54	28	379
2014	CO-02	18	34	20	16	12	0	0	52	28	1282
2014	CO-03	21	39	19	12	9	0	0	60	21	537
2014	CO-04	32	28	16	7	17	0	0	60	24	56
2011	CO	20	42	16	13	8	0	0	62	22	2621
2011	CO-01	24	44	16	9	6	1	0	69	15	398
2011	CO-02	19	40	16	15	9	0	0	60	24	1426
2011	CO-03	20	43	15	12	9	0	0	64	21	677
2011	CO-04	21	42	20	9	7	0	0	64	16	77

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	44	11	12	6	0	71	18	2067
2017	CO-01	30	42	10	11	6	0	73	17	336
2017	CO-02	26	44	11	13	6	0	70	19	1148
2017	CO-03	24	47	10	10	8	0	71	18	487
2017	CO-04	34	45	9	6	4	2	80	11	46

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	11	21	18	16	13	17	3	40	38	2065
2017	CO-01	12	14	16	16	13	25	3	37	41	335
2017	CO-02	8	19	19	16	14	20	3	36	39	1146
2017	CO-03	14	31	16	17	12	7	3	50	33	488
2017	CO-04	21	31	11	14	11	10	2	59	29	46
2014	CO	8	20	19	20	16	14	2	35	43	2323
2014	CO-01	5	15	20	18	22	17	2	25	50	379
2014	CO-02	8	18	18	20	17	16	3	32	45	1286
2014	CO-03	12	28	17	23	12	7	2	43	38	539
2014	CO-04	11	34	22	16	11	6	0	48	28	56

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	38	37	10	8	6	0	0	75	14	2069
2017	CO-01	40	34	10	10	5	0	0	75	14	336
2017	CO-02	39	36	10	8	6	0	0	76	14	1149
2017	CO-03	34	40	11	8	7	0	0	74	15	488
2017	CO-04	36	42	9	5	7	0	2	79	12	46
2014	CO	35	36	12	10	7	0	0	71	17	2323
2014	CO-01	35	33	14	12	6	0	0	68	18	379
2014	CO-02	35	36	11	10	7	0	0	72	16	1286
2014	CO-03	33	39	11	10	7	0	0	72	17	539
2014	CO-04	42	30	11	3	14	0	0	72	17	56
2011	CO	34	38	12	9	6	0	0	72	15	2621
2011	CO-01	41	39	9	8	3	1	0	80	11	397
2011	CO-02	33	38	12	10	6	0	0	71	16	1423
2011	CO-03	33	37	14	9	6	1	0	71	15	681
2011	CO-04	35	35	14	9	8	0	0	70	16	77
2008	CO	26	39	13	12	9	0	0	66	21	2310
2008	CO-01	32	41	9	12	6	0	0	73	17	354
2008	CO-02	26	40	13	11	10	0	0	66	21	1235
2008	CO-03	25	37	14	14	9	0	0	63	23	595
2008	CO-04	16	40	16	11	14	0	3	58	26	70

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	36	13	11	7	3	7	66	20	522
2017	CO-02	24	36	16	7	7	5	7	67	15	89
2017	CO-03	22	37	12	12	7	3	7	65	22	383
2017	CO-04	26	41	19	0	9	3	3	70	9	34
2014	CO	23	31	16	12	6	4	7	61	21	545
2014	CO-02	17	29	18	10	5	10	11	59	18	81
2014	CO-03	22	32	16	12	7	3	8	61	21	405
2014	CO-04	32	25	14	19	8	3	0	58	28	36

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	39	10	10	6	2	0	73	16	2064
2017	CO-01	34	33	9	12	8	3	0	70	20	336
2017	CO-02	31	40	12	9	5	2	0	73	15	1144
2017	CO-03	34	41	9	9	5	1	1	76	14	488
2017	CO-04	35	40	7	7	7	3	2	79	14	46
2014	CO	26	42	11	13	6	1	1	69	20	2321
2014	CO-01	19	42	11	18	9	1	0	62	27	379
2014	CO-02	27	40	11	13	7	2	1	69	20	1284
2014	CO-03	29	45	9	11	4	1	1	75	16	539
2014	CO-04	40	37	11	12	0	0	0	77	12	56
2011	CO	31	38	11	13	5	1	1	70	18	2623
2011	CO-01	31	34	15	11	6	2	1	67	17	398
2011	CO-02	30	39	11	13	5	1	0	70	18	1425
2011	CO-03	33	38	10	13	4	0	1	72	18	680
2011	CO-04	42	38	9	3	5	1	2	83	8	77
2008	CO	30	39	11	12	5	2	1	71	18	2309
2008	CO-01	33	35	11	12	4	4	1	72	17	352
2008	CO-02	29	39	12	12	6	2	1	69	19	1235
2008	CO-03	31	43	9	11	3	1	1	75	15	597
2008	CO-04	42	39	3	10	4	1	0	83	14	70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	31	13	12	9	8	1	63	23	2066
2017	CO-01	23	27	13	12	10	14	1	59	26	336
2017	CO-02	24	31	14	12	9	9	1	61	24	1147
2017	CO-03	33	35	11	9	7	4	1	71	18	488
2017	CO-04	42	18	16	13	7	3	2	63	21	46
2014	CO	22	30	15	14	11	7	1	57	27	2322
2014	CO-01	16	27	15	18	15	8	1	47	36	379
2014	CO-02	20	29	16	14	12	8	1	54	28	1285
2014	CO-03	34	34	11	10	7	3	1	71	18	539
2014	CO-04	37	25	20	5	7	6	0	66	13	56
2011	CO	30	28	14	13	9	6	1	62	24	2622
2011	CO-01	24	28	13	15	10	9	2	58	27	397
2011	CO-02	26	28	15	14	11	6	1	58	26	1426
2011	CO-03	39	28	12	9	7	4	1	70	17	680
2011	CO-04	51	25	11	7	5	0	2	77	12	77
2008	CO	28	28	14	12	10	8	1	61	24	2311
2008	CO-01	26	21	14	13	11	13	2	54	29	355
2008	CO-02	25	28	15	13	10	9	1	58	25	1234
2008	CO-03	34	33	12	10	6	3	1	70	17	597
2008	CO-04	38	32	11	8	6	4	0	74	14	70

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	43	11	13	6	0	0	69	19	2067
2017	CO-01	26	44	10	16	4	0	0	70	20	336
2017	CO-02	25	44	11	13	6	0	0	69	20	1148
2017	CO-03	26	43	13	12	6	0	0	70	18	487
2017	CO-04	28	35	9	15	11	0	2	64	27	46
2014	CO	23	41	12	15	8	0	0	65	23	2319
2014	CO-01	20	42	12	17	9	0	0	62	26	379
2014	CO-02	22	40	12	17	9	0	0	62	26	1284
2014	CO-03	29	45	10	10	5	0	0	74	16	537
2014	CO-04	31	35	16	9	9	0	0	66	18	56
2011	CO	26	43	15	10	5	0	1	70	15	2622
2011	CO-01	27	43	14	10	4	1	1	72	14	398
2011	CO-02	24	42	16	11	5	0	1	67	17	1424
2011	CO-03	28	44	14	9	4	0	1	73	13	680
2011	CO-04	32	46	14	5	2	0	1	78	8	77
2008	CO	24	43	15	11	5	0	1	69	16	2310
2008	CO-01	27	40	17	9	6	1	1	68	15	354
2008	CO-02	23	44	15	13	5	0	1	67	18	1233
2008	CO-03	26	45	14	9	4	0	2	73	13	598
2008	CO-04	27	42	21	4	3	0	3	71	7	70

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	42	40	9	6	3	0	82	8	2067
2017	CO-01	39	42	8	7	4	0	81	10	336
2017	CO-02	42	41	9	6	3	0	82	8	1149
2017	CO-03	46	37	10	4	3	0	84	7	486
2017	CO-04	48	35	5	6	4	2	84	11	46
2014	CO	37	42	10	8	3	0	79	11	2323
2014	CO-01	33	38	15	9	5	0	70	15	379
2014	CO-02	36	42	9	8	3	0	79	12	1286
2014	CO-03	41	43	8	6	2	0	84	8	539
2014	CO-04	48	34	7	7	3	0	82	11	56
2011	CO	42	38	11	6	3	0	80	9	2622
2011	CO-01	35	40	13	8	5	0	74	13	399
2011	CO-02	42	39	10	6	3	0	81	8	1425
2011	CO-03	48	36	9	6	2	0	83	8	678
2011	CO-04	41	33	13	9	4	0	74	13	77
2008	CO	39	43	9	6	3	0	81	9	2309
2008	CO-01	30	44	11	11	4	0	74	15	354
2008	CO-02	38	43	10	6	3	0	82	9	1234
2008	CO-03	41	43	8	5	3	0	84	8	596
2008	CO-04	64	27	6	1	1	0	91	3	70

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	47	38	6	5	3	0	86	8	2067
2017	CO-01	44	38	10	6	3	0	82	9	336
2017	CO-02	47	39	6	5	3	0	86	8	1148
2017	CO-03	49	40	6	4	1	0	89	6	487
2017	CO-04	61	17	5	11	4	2	79	16	46
2014	CO	44	39	8	6	3	0	83	9	2320
2014	CO-01	40	40	9	5	5	0	81	10	378
2014	CO-02	43	39	8	7	3	0	82	10	1284
2014	CO-03	48	40	6	4	2	0	88	6	539
2014	CO-04	56	23	8	8	5	0	79	12	56
2011	CO	45	41	8	5	2	0	85	7	2622
2011	CO-01	31	47	9	9	3	0	79	12	398
2011	CO-02	45	41	8	4	2	0	86	6	1424
2011	CO-03	51	37	5	5	2	0	88	7	680
2011	CO-04	55	31	5	5	2	1	87	8	77
2008	CO	43	44	6	5	2	0	87	7	2313
2008	CO-01	33	45	11	9	3	0	78	12	355
2008	CO-02	43	45	5	4	2	0	88	6	1235
2008	CO-03	47	43	4	3	1	0	91	4	598
2008	CO-04	57	33	7	2	1	0	90	3	70

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	22	36	16	14	10	2	0	59	25	2065
2017	CO-01	29	33	13	14	8	2	0	64	22	335
2017	CO-02	18	38	16	15	11	2	0	57	27	1148
2017	CO-03	23	36	18	13	9	0	0	59	23	486
2017	CO-04	31	37	14	9	4	3	2	71	14	46
2014	CO	17	33	18	17	13	2	0	51	31	2322
2014	CO-01	20	29	20	15	15	1	0	50	30	378
2014	CO-02	15	32	18	19	15	2	0	48	34	1286
2014	CO-03	19	38	16	17	9	2	0	58	26	539
2014	CO-04	19	34	21	12	10	3	0	55	23	56
2011	CO	22	34	17	15	11	1	0	57	26	2620
2011	CO-01	27	32	15	12	11	2	0	61	24	398
2011	CO-02	20	33	19	16	11	1	0	53	28	1423
2011	CO-03	24	35	15	15	10	0	0	60	25	679
2011	CO-04	27	38	18	8	6	2	0	67	15	77
2008	CO	19	37	16	16	11	1	0	57	27	2311
2008	CO-01	21	37	14	16	11	2	0	59	27	355
2008	CO-02	18	36	17	16	11	1	0	55	28	1233
2008	CO-03	20	38	15	15	9	1	1	60	25	598
2008	CO-04	22	46	14	10	7	0	1	69	17	70

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	29	14	18	20	2	1	47	39	2066
2017	CO-01	23	29	11	16	19	2	0	53	35	336
2017	CO-02	13	28	15	19	21	2	2	42	42	1148
2017	CO-03	20	30	13	17	18	1	2	51	36	486
2017	CO-04	26	26	7	19	18	0	4	54	39	46
2014	CO	12	24	16	20	25	2	2	37	46	2323
2014	CO-01	14	24	16	16	27	2	1	39	45	379
2014	CO-02	10	23	15	20	27	2	2	35	49	1286
2014	CO-03	15	26	16	22	18	1	2	42	41	539
2014	CO-04	18	19	16	26	16	0	4	39	44	56
2011	CO	13	27	15	20	22	1	1	41	43	2617
2011	CO-01	16	31	14	18	19	1	1	48	38	398
2011	CO-02	10	28	15	21	24	1	1	39	46	1420
2011	CO-03	16	25	16	19	22	1	2	41	42	680
2011	CO-04	22	24	17	19	14	0	4	47	35	77
2008	CO	16	31	14	18	18	1	1	48	37	2311
2008	CO-01	23	30	11	18	17	1	0	54	35	355
2008	CO-02	14	33	14	19	18	1	1	47	38	1235
2008	CO-03	17	30	16	17	18	0	2	48	36	596
2008	CO-04	17	32	15	16	13	4	3	53	31	70

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	42	11	13	6	0	70	19	2062
2017	CO-01	30	44	10	11	4	0	74	16	335
2017	CO-02	24	43	12	14	7	0	67	21	1148
2017	CO-03	35	42	8	10	4	0	77	15	483
2017	CO-04	32	45	9	7	4	2	79	11	46
2014	CO	20	42	13	16	10	0	62	26	2323
2014	CO-01	16	41	15	16	11	0	57	28	379
2014	CO-02	18	39	14	17	11	0	57	29	1286
2014	CO-03	27	48	8	11	7	0	75	17	539
2014	CO-04	45	32	9	5	9	0	77	14	56
2011	CO	28	42	12	12	6	0	71	18	2619
2011	CO-01	33	37	13	11	6	0	70	17	399
2011	CO-02	23	43	13	13	7	0	67	20	1422
2011	CO-03	34	44	8	9	4	0	78	14	679
2011	CO-04	41	37	8	5	7	2	80	12	77

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	31	34	14	12	8	0	0	66	20	2061
2017	CO-01	34	37	13	9	5	1	0	72	15	334
2017	CO-02	29	33	15	13	9	0	0	62	23	1148
2017	CO-03	34	36	13	10	8	0	0	70	18	483
2017	CO-04	29	47	7	9	6	0	2	77	16	46
2014	CO	23	35	15	16	11	0	0	58	27	2321
2014	CO-01	23	33	15	16	12	0	0	56	29	379
2014	CO-02	21	33	17	17	11	0	0	54	28	1284
2014	CO-03	27	39	10	16	8	0	0	66	23	539
2014	CO-04	38	32	7	9	14	0	0	70	22	56

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	39	14	11	6	0	0	70	16	2060
2017	CO-01	36	39	14	8	2	1	0	75	11	335
2017	CO-02	29	38	14	11	7	0	0	68	17	1147
2017	CO-03	29	41	12	12	5	0	0	71	17	483
2017	CO-04	31	41	10	9	9	0	2	72	18	46
2014	CO	24	38	16	13	9	0	0	62	22	2323
2014	CO-01	25	36	16	15	7	1	0	62	22	379
2014	CO-02	23	39	16	12	9	0	0	62	22	1286
2014	CO-03	25	39	15	13	8	0	0	64	21	539
2014	CO-04	34	38	12	7	9	0	0	72	15	56
2011	CO	34	42	13	8	4	0	0	76	11	2621
2011	CO-01	40	40	11	6	2	1	0	81	8	397
2011	CO-02	31	42	13	8	4	0	1	74	12	1425
2011	CO-03	34	41	13	8	3	0	0	76	11	679
2011	CO-04	39	39	12	5	4	0	0	79	9	77

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	18	38	21	11	8	3	0	58	20	2062
2017	CO-01	22	36	20	9	7	6	0	62	17	336
2017	CO-02	14	37	23	12	9	4	0	54	22	1146
2017	CO-03	22	43	17	10	6	1	0	66	17	485
2017	CO-04	27	31	25	9	7	0	2	58	17	46

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	44	33	8	8	6	0	0	78	14	2066
2017	CO-01	52	30	9	4	4	1	0	83	8	336
2017	CO-02	43	33	8	10	5	0	0	76	15	1148
2017	CO-03	38	39	7	8	7	0	0	78	15	486
2017	CO-04	50	35	4	5	5	0	2	86	9	46
2014	CO	37	34	12	10	7	0	0	71	17	2322
2014	CO-01	35	38	11	10	6	0	0	74	16	379
2014	CO-02	39	32	12	10	7	0	0	71	17	1285
2014	CO-03	34	36	11	12	7	0	0	70	19	539
2014	CO-04	31	34	18	11	7	0	0	65	18	56
2011	CO	40	37	9	9	4	0	0	78	13	2621
2011	CO-01	48	34	8	6	3	1	0	84	8	398
2011	CO-02	39	37	9	9	4	0	0	77	14	1425
2011	CO-03	39	38	10	9	4	0	1	77	13	680
2011	CO-04	36	36	9	10	9	0	0	72	19	75

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	29	28	11	12	13	2	4	61	27	2067
2017	CO-01	32	25	13	8	11	5	7	64	22	336
2017	CO-02	29	28	11	12	14	3	4	61	28	1149
2017	CO-03	26	31	11	14	14	0	3	59	29	486
2017	CO-04	26	20	13	16	13	3	9	52	33	46
2014	CO	25	26	12	15	16	2	4	54	33	2323
2014	CO-01	28	26	13	10	15	3	5	59	27	379
2014	CO-02	24	27	13	14	16	2	4	54	32	1286
2014	CO-03	23	26	13	18	17	1	2	50	37	539
2014	CO-04	23	21	5	15	25	2	10	49	45	56
2011	CO	24	27	12	16	16	2	4	54	34	2622
2011	CO-01	28	26	11	12	14	3	7	60	28	397
2011	CO-02	24	27	12	16	16	2	4	54	34	1425
2011	CO-03	23	28	11	16	19	1	2	52	37	681
2011	CO-04	21	20	22	18	14	0	5	43	34	76
2008	CO	24	26	9	18	18	2	4	53	38	2313
2008	CO-01	26	23	13	16	14	3	4	53	32	355
2008	CO-02	24	30	8	17	16	2	3	57	35	1235
2008	CO-03	23	22	8	20	23	1	3	47	45	598
2008	CO-04	19	15	10	21	28	0	7	37	52	70

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	33	40	17	7	3	0	73	10	2065
2017	CO-01	44	40	12	3	1	1	84	4	336
2017	CO-02	32	42	17	6	2	0	74	8	1146
2017	CO-03	25	38	20	11	5	0	63	17	488
2017	CO-04	24	33	19	11	9	4	59	21	46
2014	CO	31	38	18	9	4	1	69	12	2321
2014	CO-01	40	38	15	3	2	1	79	5	379
2014	CO-02	32	38	17	9	3	1	71	12	1285
2014	CO-03	21	38	23	13	5	0	59	18	539
2014	CO-04	28	29	19	12	10	2	58	23	56
2011	CO	28	39	20	8	4	0	67	12	2620
2011	CO-01	38	41	15	5	1	0	79	6	397
2011	CO-02	29	39	20	8	4	0	69	11	1424
2011	CO-03	21	39	24	10	6	0	60	16	679
2011	CO-04	12	30	30	15	12	1	43	27	77
2008	CO	24	37	22	11	6	0	61	17	2309
2008	CO-01	34	40	17	5	3	0	75	8	353
2008	CO-02	24	38	23	10	5	0	63	14	1233
2008	CO-03	16	34	23	17	9	0	50	26	598
2008	CO-04	11	30	23	24	12	0	41	37	70

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	48	25	8	7	6	4	3	78	14	2063
2017	CO-01	49	24	6	8	5	5	3	79	14	334
2017	CO-02	49	24	7	7	6	4	3	78	14	1148
2017	CO-03	43	29	9	8	5	3	3	77	14	487
2017	CO-04	38	29	11	4	2	7	8	80	8	45
2014	CO	44	23	11	6	7	4	4	74	14	2323
2014	CO-01	43	19	14	4	7	5	8	71	13	379
2014	CO-02	46	24	9	6	7	4	3	76	14	1286
2014	CO-03	43	26	12	7	7	2	2	73	14	539
2014	CO-04	29	24	9	8	12	10	7	64	25	56
2011	CO	42	28	10	8	6	3	2	75	14	2618
2011	CO-01	53	25	8	4	5	3	2	82	9	399
2011	CO-02	40	29	12	8	6	3	3	73	15	1423
2011	CO-03	41	29	10	9	6	3	2	75	15	676
2011	CO-04	38	35	12	10	2	0	4	75	13	77

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	CO	28	40	32	2068
2017	CO-01	34	35	31	336
2017	CO-02	24	44	32	1148
2017	CO-03	32	36	33	488
2017	CO-04	29	32	39	46
2014	CO	26	40	34	2322
2014	CO-01	26	41	33	379
2014	CO-02	24	41	34	1286
2014	CO-03	30	37	33	539
2014	CO-04	42	28	30	56
2011	CO	28	41	31	2625
2011	CO-01	29	34	37	399
2011	CO-02	27	44	30	1427
2011	CO-03	30	40	30	679
2011	CO-04	31	36	33	77

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	CO	21	28	36	8	1	6	571
2017	CO-01	8	39	33	10	4	6	113
2017	CO-02	23	25	39	7	1	5	274
2017	CO-03	27	26	36	6	0	6	155
2017	CO-04	37	24	39	0	0	0	13
2014	CO	19	28	34	14	9999	6	621
2014	CO-01	9	32	39	9	9999	10	109
2014	CO-02	18	27	34	15	9999	6	317
2014	CO-03	26	28	28	13	9999	5	162
2014	CO-04	25	30	36	9	9999	0	24
2011	CO	21	27	33	10	9999	9	726
2011	CO-01	7	33	36	12	9999	11	116
2011	CO-02	22	27	32	11	9999	8	371
2011	CO-03	26	24	34	7	9999	9	203
2011	CO-04	21	27	32	8	9999	12	25

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	40	42	8	6	3	0	0	82	10	2063
2017	CO-01	43	42	7	7	2	0	0	85	8	336
2017	CO-02	38	42	10	6	4	0	0	80	10	1143
2017	CO-03	42	43	6	5	3	0	0	85	9	488
2017	CO-04	56	26	7	7	2	0	2	83	10	46
2014	CO	36	41	12	6	4	0	0	78	11	2319
2014	CO-01	30	39	17	8	6	1	0	69	14	378
2014	CO-02	35	42	11	7	5	0	0	77	12	1284
2014	CO-03	44	42	9	4	1	0	0	85	6	538
2014	CO-04	49	37	9	5	0	0	0	86	5	56
2011	CO	36	44	10	7	3	0	0	81	10	2617
2011	CO-01	34	47	6	8	4	0	0	81	12	399
2011	CO-02	34	45	11	8	3	0	0	79	10	1421
2011	CO-03	40	43	8	5	3	0	0	84	8	677
2011	CO-04	45	38	11	3	4	0	0	83	6	77
2008	CO	39	41	9	7	4	0	0	81	10	2313
2008	CO-01	38	42	11	6	4	0	0	80	10	355
2008	CO-02	39	42	9	7	3	0	0	81	11	1234
2008	CO-03	42	39	8	6	4	0	0	81	10	598
2008	CO-04	44	41	7	3	3	2	0	87	6	70

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	23	46	15	11	5	1	0	70	16	2065
2017	CO-01	30	48	12	7	2	1	0	79	9	335
2017	CO-02	22	45	15	13	5	1	0	67	18	1148
2017	CO-03	23	46	15	10	5	0	0	70	15	487
2017	CO-04	29	53	12	2	2	0	2	83	4	46
2014	CO	21	43	17	12	6	1	0	65	18	2322
2014	CO-01	25	38	19	11	5	3	0	64	17	379
2014	CO-02	20	43	16	13	7	1	0	63	20	1286
2014	CO-03	20	50	15	9	4	1	0	71	14	539
2014	CO-04	24	42	24	8	2	0	0	66	10	56
2011	CO	21	42	16	13	7	1	0	64	20	2619
2011	CO-01	27	42	16	10	4	1	0	70	14	398
2011	CO-02	20	43	16	13	7	1	0	63	21	1421
2011	CO-03	19	43	16	14	7	1	0	62	21	680
2011	CO-04	22	47	18	11	2	0	0	69	14	77

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	11	25	37	18	7	1	1	25	37	2065
2017	CO-01	9	16	36	25	10	1	2	37	25	334
2017	CO-02	11	27	37	16	7	1	1	24	38	1147
2017	CO-03	12	28	38	17	5	0	1	22	40	488
2017	CO-04	9	22	40	18	7	0	4	26	32	46
2014	CO	11	28	38	15	5	1	2	21	40	2318
2014	CO-01	10	24	36	18	8	1	3	27	36	378
2014	CO-02	12	28	38	15	5	1	2	20	41	1283
2014	CO-03	10	31	39	14	6	0	0	20	41	538
2014	CO-04	19	25	31	23	0	0	2	23	45	56
2011	CO	11	28	36	17	6	0	1	23	40	2620
2011	CO-01	9	27	34	20	7	1	1	28	38	398
2011	CO-02	11	28	35	17	6	0	2	24	40	1424
2011	CO-03	12	29	39	16	4	0	0	20	41	678
2011	CO-04	15	22	44	11	5	1	2	17	38	77
2008	CO	13	29	37	15	5	0	1	19	43	2306
2008	CO-01	11	23	35	20	9	0	1	30	35	354
2008	CO-02	14	30	37	15	5	0	1	19	44	1232
2008	CO-03	12	33	40	12	3	0	0	14	45	596
2008	CO-04	23	33	33	7	2	0	2	9	57	70

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	9	18	29	25	14	2	2	41	28	2058
2017	CO-01	9	12	26	26	19	5	3	49	22	332
2017	CO-02	9	18	29	24	14	2	2	41	28	1143
2017	CO-03	10	19	32	27	10	0	1	38	29	488
2017	CO-04	7	18	29	27	15	0	4	44	26	45
2014	CO	12	22	31	22	9	1	2	33	35	2316
2014	CO-01	14	20	30	21	12	1	2	34	34	377
2014	CO-02	11	23	31	21	9	2	2	32	36	1281
2014	CO-03	11	21	31	26	9	1	1	36	33	539
2014	CO-04	7	19	35	32	5	0	2	38	26	56
2011	CO	12	19	31	23	12	2	2	37	31	2618
2011	CO-01	12	16	26	24	16	3	3	43	30	397
2011	CO-02	12	18	30	25	11	1	2	37	31	1423
2011	CO-03	11	21	34	22	10	1	2	32	32	678
2011	CO-04	13	19	38	17	10	1	2	28	33	77
2008	CO	14	24	28	23	8	1	2	32	39	2307
2008	CO-01	10	24	23	25	14	2	3	40	35	354
2008	CO-02	14	24	28	24	8	1	1	33	39	1234
2008	CO-03	15	26	31	22	5	0	1	28	41	594
2008	CO-04	13	32	31	10	8	1	5	19	47	70

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	26	28	13	6	1	1	19	52	2062
2017	CO-01	17	23	28	18	10	1	2	29	42	333
2017	CO-02	27	27	27	12	6	1	1	18	55	1147
2017	CO-03	25	29	31	12	4	0	0	16	54	486
2017	CO-04	39	15	23	12	9	0	2	21	55	46
2014	CO	30	29	24	10	4	1	2	15	60	2314
2014	CO-01	22	29	21	15	7	1	5	24	54	377
2014	CO-02	32	29	24	9	4	1	1	14	62	1280
2014	CO-03	30	28	29	8	4	0	0	12	59	538
2014	CO-04	23	37	26	10	3	0	2	13	61	56
2011	CO	30	27	26	10	5	0	1	16	58	2619
2011	CO-01	25	24	25	14	7	2	2	22	51	398
2011	CO-02	31	27	26	10	5	0	2	15	59	1422
2011	CO-03	29	30	26	10	4	0	1	14	59	679
2011	CO-04	33	22	21	16	7	1	0	23	56	77
2008	CO	25	29	29	11	4	0	1	16	55	2312
2008	CO-01	17	31	27	14	8	1	2	23	50	354
2008	CO-02	26	29	28	12	4	0	0	16	56	1235
2008	CO-03	26	29	31	10	2	0	1	12	56	597
2008	CO-04	32	18	38	8	3	0	2	11	50	70

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	11	19	37	22	9	1	1	32	30	2056
2017	CO-01	7	9	31	30	21	1	2	52	17	331
2017	CO-02	11	21	39	21	8	1	0	29	32	1146
2017	CO-03	13	24	38	20	5	0	0	25	37	485
2017	CO-04	9	23	40	18	5	0	4	24	34	46
2014	CO	11	22	36	23	7	0	2	31	33	2313
2014	CO-01	6	13	33	32	11	0	5	45	20	376
2014	CO-02	10	23	36	22	7	1	1	29	34	1283
2014	CO-03	14	24	40	18	4	0	0	22	38	535
2014	CO-04	17	19	27	27	5	3	2	34	38	56
2011	CO	13	22	35	21	8	0	1	29	35	2616
2011	CO-01	6	14	32	29	16	1	2	46	21	397
2011	CO-02	14	21	33	23	7	0	1	30	36	1423
2011	CO-03	14	27	39	16	4	0	0	20	41	678
2011	CO-04	22	21	41	12	3	1	0	15	43	75
2008	CO	13	22	38	19	7	0	1	26	36	2310
2008	CO-01	8	19	29	29	14	0	1	43	27	354
2008	CO-02	13	20	40	19	7	0	1	26	34	1234
2008	CO-03	16	28	40	13	3	0	1	16	44	597
2008	CO-04	24	26	35	12	3	0	0	15	50	70

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	24	30	17	8	1	2	26	42	2061
2017	CO-01	10	16	29	22	17	3	4	41	27	333
2017	CO-02	17	25	29	17	7	2	2	25	44	1145
2017	CO-03	18	30	32	15	4	0	1	19	49	487
2017	CO-04	18	25	38	7	8	0	4	15	45	46
2014	CO	22	26	28	14	6	1	2	21	50	2317
2014	CO-01	14	22	31	17	10	1	5	28	38	376
2014	CO-02	22	26	29	14	7	1	2	21	49	1286
2014	CO-03	26	30	29	11	4	0	0	15	56	537
2014	CO-04	35	30	17	16	0	0	2	16	66	55
2011	CO	18	26	30	16	7	1	3	23	45	2618
2011	CO-01	11	21	28	23	12	1	5	37	33	397
2011	CO-02	17	25	31	16	7	1	2	24	44	1423
2011	CO-03	22	30	30	12	4	0	2	16	53	679
2011	CO-04	21	31	34	6	5	1	2	12	53	76
2008	CO	17	27	29	18	7	1	2	26	45	2304
2008	CO-01	12	22	24	25	13	1	3	40	35	352
2008	CO-02	14	27	30	18	7	1	2	26	43	1233
2008	CO-03	22	30	30	13	4	0	1	17	53	596
2008	CO-04	26	23	34	12	3	2	2	15	50	69

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	10	17	28	25	14	2	3	42	29	2061
2017	CO-01	9	18	23	25	19	4	2	47	29	333
2017	CO-02	10	17	27	25	15	2	4	42	29	1144
2017	CO-03	11	15	33	27	11	1	1	39	27	488
2017	CO-04	9	15	24	33	10	3	6	47	26	46
2014	CO	10	16	30	27	13	2	3	42	27	2318
2014	CO-01	12	16	27	25	12	3	6	40	30	376
2014	CO-02	10	16	30	26	13	2	3	41	27	1284
2014	CO-03	9	16	30	29	14	0	2	44	25	539
2014	CO-04	7	16	29	41	5	0	2	47	23	56
2011	CO	9	17	30	26	13	2	4	41	27	2615
2011	CO-01	10	16	26	26	15	2	5	44	28	397
2011	CO-02	9	17	29	26	14	2	4	42	28	1421
2011	CO-03	8	16	35	24	13	1	2	39	25	677
2011	CO-04	10	9	32	34	7	5	3	44	21	77
2008	CO	13	22	28	20	10	2	4	33	38	2308
2008	CO-01	15	20	23	20	13	3	5	37	38	354
2008	CO-02	13	21	29	21	11	2	3	33	36	1232
2008	CO-03	14	27	29	20	8	1	2	29	41	597
2008	CO-04	10	21	31	21	6	1	9	30	35	70

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	19	26	33	14	6	1	1	21	46	2062
2017	CO-01	12	22	31	18	12	3	2	32	36	333
2017	CO-02	20	27	32	14	6	1	1	20	47	1145
2017	CO-03	22	26	36	12	3	0	0	15	49	488
2017	CO-04	21	26	33	13	4	0	4	17	48	46
2014	CO	24	27	30	11	4	1	2	16	52	2318
2014	CO-01	18	27	26	17	7	2	4	25	48	378
2014	CO-02	24	27	32	10	4	1	1	15	53	1283
2014	CO-03	25	30	30	10	4	1	1	14	56	538
2014	CO-04	24	22	39	13	0	0	2	13	47	56

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	43	32	9	9	7	1	0	76	15	2066
2017	CO-01	42	29	10	13	6	1	0	71	18	336
2017	CO-02	42	32	10	8	7	1	0	74	15	1148
2017	CO-03	45	36	6	7	6	0	0	81	12	487
2017	CO-04	42	38	3	7	9	0	2	81	16	45
2014	CO	39	30	9	11	9	1	0	70	20	2320
2014	CO-01	32	29	10	14	13	1	0	62	28	378
2014	CO-02	40	29	9	12	9	1	0	70	21	1285
2014	CO-03	41	33	10	9	6	0	0	75	15	538
2014	CO-04	57	25	7	5	5	0	0	83	10	56

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	45	37	6	7	4	0	83	11	2064
2017	CO-01	44	37	8	8	3	0	81	11	336
2017	CO-02	45	37	7	7	4	0	82	11	1145
2017	CO-03	46	40	5	6	3	0	86	9	487
2017	CO-04	52	33	0	7	7	2	86	14	46
2014	CO	39	40	9	8	3	0	79	11	2323
2014	CO-01	33	42	11	9	5	0	74	14	379
2014	CO-02	39	40	9	8	3	0	79	11	1286
2014	CO-03	47	36	7	7	3	0	83	10	539
2014	CO-04	47	38	9	4	2	0	85	5	56

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	36	36	15	5	3	4	1	76	9	2062
2017	CO-01	43	34	11	4	3	5	1	81	8	336
2017	CO-02	33	37	15	5	4	4	0	74	10	1146
2017	CO-03	38	37	14	5	2	3	0	78	7	486
2017	CO-04	39	38	14	8	0	0	2	78	8	45
2014	CO	38	35	15	4	3	5	1	77	7	2320
2014	CO-01	40	33	13	5	3	5	0	77	9	379
2014	CO-02	36	33	17	4	3	6	0	74	8	1285
2014	CO-03	38	40	13	3	2	4	0	81	5	537
2014	CO-04	50	33	13	2	3	0	0	82	5	56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	32	41	14	7	4	2	0	74	11	2063
2017	CO-01	40	39	11	4	3	2	0	81	8	336
2017	CO-02	29	42	16	8	4	2	0	72	12	1144
2017	CO-03	34	41	13	8	3	2	0	77	10	487
2017	CO-04	40	33	12	11	2	0	2	75	13	46
2014	CO	34	37	15	7	4	3	0	73	11	2322
2014	CO-01	36	34	14	7	5	4	0	73	12	379
2014	CO-02	32	36	17	7	5	3	0	71	12	1286
2014	CO-03	36	40	13	6	2	2	0	78	8	538
2014	CO-04	47	33	13	2	5	0	0	81	7	56
2011	CO	30	39	15	8	5	3	0	72	13	2622
2011	CO-01	37	35	12	8	5	3	0	74	13	399
2011	CO-02	28	40	15	9	5	3	0	70	14	1424
2011	CO-03	29	40	16	7	4	3	0	73	11	679
2011	CO-04	41	33	9	9	6	1	0	75	16	77

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	39	9	6	4	0	0	81	10	2065
2017	CO-01	50	33	8	4	4	0	0	84	8	336
2017	CO-02	40	40	9	6	5	0	0	80	11	1148
2017	CO-03	38	43	9	5	4	0	0	82	10	486
2017	CO-04	46	31	16	6	0	0	2	77	6	46
2014	CO	39	38	12	7	4	0	0	78	11	2322
2014	CO-01	37	40	11	8	3	0	0	78	11	379
2014	CO-02	38	37	13	7	4	1	0	76	12	1286
2014	CO-03	44	38	10	5	3	0	0	82	8	538
2014	CO-04	52	32	9	2	5	0	0	84	7	56
2011	CO	37	39	13	7	4	0	0	76	11	2620
2011	CO-01	46	34	9	7	3	0	0	80	10	398
2011	CO-02	34	40	14	8	4	0	0	74	11	1423
2011	CO-03	35	42	12	6	5	0	0	78	10	679
2011	CO-04	47	33	12	1	6	0	1	80	8	77
2008	CO	32	39	14	9	5	0	0	71	15	2309
2008	CO-01	38	35	14	10	3	0	0	73	13	354
2008	CO-02	30	42	13	9	6	0	0	72	15	1235
2008	CO-03	33	38	14	9	5	1	0	72	14	595
2008	CO-04	30	45	7	8	8	0	1	77	16	69

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	31	16	9	10	6	4	62	21	2069
2017	CO-01	27	23	17	9	11	6	6	58	23	336
2017	CO-02	24	30	16	9	10	7	5	61	22	1149
2017	CO-03	24	35	16	9	8	4	4	65	18	488
2017	CO-04	32	33	10	9	12	3	2	67	22	46
2014	CO	27	28	16	11	10	5	4	60	23	2322
2014	CO-01	22	29	19	13	10	5	3	55	24	379
2014	CO-02	27	26	15	11	10	6	5	59	24	1286
2014	CO-03	32	30	14	9	9	4	2	66	19	538
2014	CO-04	36	34	17	3	7	0	2	72	11	56

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	41	43	10	4	1	1	0	85	5	2067
2017	CO-01	42	42	9	3	1	3	0	86	4	335
2017	CO-02	40	44	11	4	2	1	0	84	5	1149
2017	CO-03	44	43	8	4	1	0	0	88	5	487
2017	CO-04	42	43	12	0	2	0	2	86	2	46
2014	CO	39	41	10	5	3	2	0	82	8	2323
2014	CO-01	35	40	12	7	3	3	0	77	11	379
2014	CO-02	38	42	10	5	3	2	0	82	8	1286
2014	CO-03	44	40	9	4	1	1	0	85	6	539
2014	CO-04	48	39	10	4	0	0	0	87	4	56
2011	CO	37	40	13	5	2	2	0	79	8	2613
2011	CO-01	39	38	12	5	3	4	0	80	8	398
2011	CO-02	34	43	13	6	2	2	0	78	9	1420
2011	CO-03	40	39	13	4	2	1	0	80	7	676
2011	CO-04	46	34	12	2	4	1	0	81	6	77

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	35	37	10	10	5	3	0	74	15	2065
2017	CO-01	34	36	9	9	5	6	1	76	15	336
2017	CO-02	34	36	11	11	5	2	0	72	17	1148
2017	CO-03	39	39	8	9	4	1	0	79	13	486
2017	CO-04	33	42	7	8	7	2	2	78	15	45
2014	CO	34	37	11	9	5	3	0	74	15	2321
2014	CO-01	30	34	15	9	8	5	0	67	17	379
2014	CO-02	33	37	10	11	5	3	1	73	17	1285
2014	CO-03	41	38	8	7	4	1	0	81	11	539
2014	CO-04	38	36	11	7	4	5	0	77	11	56
2011	CO	34	36	11	9	5	4	1	73	15	2617
2011	CO-01	36	33	9	10	5	5	2	74	16	397
2011	CO-02	32	37	12	10	5	4	1	71	16	1421
2011	CO-03	38	35	11	8	6	3	0	75	14	679
2011	CO-04	45	38	9	4	4	1	0	84	8	77
2008	CO	29	33	14	12	8	4	1	65	20	2311
2008	CO-01	30	32	15	11	8	4	1	65	20	355
2008	CO-02	27	32	14	12	8	5	0	63	22	1234
2008	CO-03	33	34	11	11	7	3	1	69	19	597
2008	CO-04	40	31	15	4	4	4	1	76	9	70

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	24	35	18	12	7	4	1	61	19	2063
2017	CO-01	23	35	15	13	6	7	1	63	20	335
2017	CO-02	23	34	20	13	6	3	1	59	20	1149
2017	CO-03	26	37	18	10	6	2	1	65	16	483
2017	CO-04	28	35	15	7	11	2	2	65	19	46
2014	CO	23	35	20	12	7	4	1	60	19	2322
2014	CO-01	21	32	22	11	8	6	0	57	20	379
2014	CO-02	22	34	20	12	8	4	0	59	20	1286
2014	CO-03	26	38	17	12	4	1	0	66	16	538
2014	CO-04	36	28	24	6	5	2	0	65	11	56
2011	CO	19	36	20	13	8	3	1	58	21	2617
2011	CO-01	16	37	20	14	6	5	1	57	21	399
2011	CO-02	20	33	21	13	8	4	1	55	23	1422
2011	CO-03	20	39	19	12	8	2	0	61	20	677
2011	CO-04	27	47	16	7	3	0	1	74	10	77

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	16	19	17	16	18	12	2	41	39	2065
2017	CO-01	18	21	15	12	16	16	1	47	35	335
2017	CO-02	14	19	18	18	19	12	2	37	42	1147
2017	CO-03	17	21	16	17	16	10	3	44	37	487
2017	CO-04	21	15	24	11	16	10	4	42	30	46
2014	CO	11	19	18	19	20	11	2	35	44	2322
2014	CO-01	9	18	21	17	22	12	1	31	44	379
2014	CO-02	10	19	17	21	20	11	2	33	47	1285
2014	CO-03	13	20	19	15	19	11	3	39	39	539
2014	CO-04	15	21	18	17	17	11	0	40	39	56
2011	CO	11	17	21	16	17	15	3	34	41	2621
2011	CO-01	14	16	19	13	15	21	3	38	37	398
2011	CO-02	9	18	21	17	18	14	3	33	42	1426
2011	CO-03	14	16	21	17	17	12	3	36	40	679
2011	CO-04	14	18	21	18	14	9	5	38	37	76

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	49	6	12	4	0	79	16	2068
2017	CO-01	39	44	4	11	2	0	83	12	336
2017	CO-02	28	50	6	12	4	0	78	16	1149
2017	CO-03	27	49	6	12	5	0	77	17	488
2017	CO-04	26	48	10	13	0	2	76	14	46
2014	CO	29	47	6	12	5	0	76	17	2321
2014	CO-01	32	48	5	11	3	0	80	15	378
2014	CO-02	28	47	6	13	6	0	74	19	1286
2014	CO-03	31	47	7	11	5	0	78	15	538
2014	CO-04	29	50	5	14	2	0	79	16	56
2011	CO	38	45	5	9	3	0	83	11	2624
2011	CO-01	45	43	5	5	2	0	88	6	399
2011	CO-02	36	46	5	9	3	0	82	13	1424
2011	CO-03	40	43	5	10	2	0	84	12	681
2011	CO-04	34	47	10	9	0	0	81	9	77
2008	CO	41	44	5	8	2	0	85	11	2310
2008	CO-01	40	47	4	7	1	0	87	9	354
2008	CO-02	40	45	5	8	2	0	85	10	1235
2008	CO-03	43	41	3	9	3	0	85	12	597
2008	CO-04	42	46	6	4	1	0	89	6	69

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	40	35	6	11	7	0	0	76	18	2067
2017	CO-01	46	34	5	11	4	0	0	80	15	336
2017	CO-02	38	37	6	11	8	0	0	75	19	1148
2017	CO-03	41	34	7	11	7	0	0	75	18	487
2017	CO-04	45	30	8	4	11	0	2	77	16	46
2014	CO	39	34	8	11	8	0	0	73	19	2319
2014	CO-01	36	37	11	11	5	0	0	73	17	378
2014	CO-02	38	34	8	12	9	0	0	72	20	1285
2014	CO-03	43	32	5	9	10	0	0	75	20	537
2014	CO-04	46	36	3	5	9	0	0	82	14	56
2011	CO	44	37	8	8	4	0	0	81	12	2618
2011	CO-01	45	38	6	7	3	0	0	84	10	397
2011	CO-02	42	38	8	8	4	0	0	80	11	1424
2011	CO-03	47	33	7	9	4	0	0	81	13	677
2011	CO-04	47	29	11	10	1	1	0	77	11	77

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	48	36	7	5	2	0	85	7	2064
2017	CO-01	50	37	7	5	1	0	87	6	335
2017	CO-02	48	35	8	5	3	1	84	8	1148
2017	CO-03	47	41	6	4	2	0	88	6	485
2017	CO-04	58	15	11	12	2	2	74	15	46
2014	CO	43	37	9	7	3	0	81	10	2317
2014	CO-01	39	35	13	9	4	0	74	13	379
2014	CO-02	42	39	9	7	3	0	81	10	1281
2014	CO-03	49	37	6	5	2	0	86	8	539
2014	CO-04	54	26	7	9	4	0	80	13	55

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	69	21	4	3	1	1	1	91	4	2063
2017	CO-01	74	16	3	4	1	0	1	91	5	336
2017	CO-02	68	21	5	3	1	1	1	91	4	1145
2017	CO-03	66	24	4	3	1	1	1	92	4	486
2017	CO-04	71	20	2	5	0	0	2	93	5	46
2014	CO	66	21	5	3	2	1	1	90	5	2320
2014	CO-01	68	18	6	2	3	1	2	88	5	377
2014	CO-02	65	23	5	3	1	1	1	90	5	1285
2014	CO-03	69	20	4	4	1	1	1	91	5	539
2014	CO-04	72	13	7	9	0	0	0	85	9	56
2011	CO	72	19	3	3	1	1	1	92	5	2620
2011	CO-01	73	17	3	3	2	0	1	92	5	399
2011	CO-02	70	20	3	3	1	1	1	92	4	1422
2011	CO-03	74	18	3	4	1	0	0	92	5	679
2011	CO-04	72	18	5	5	0	0	0	90	5	77
2008	CO	71	20	4	3	1	1	1	92	4	2308
2008	CO-01	74	19	3	3	1	0	1	94	4	355
2008	CO-02	69	21	3	4	1	1	1	91	5	1231
2008	CO-03	74	19	4	2	1	0	0	94	3	598
2008	CO-04	68	22	8	0	1	0	0	90	1	69

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	64	19	5	8	4	1	84	12	2064
2017	CO-01	66	17	4	8	4	1	84	11	334
2017	CO-02	63	20	5	7	4	1	84	11	1147
2017	CO-03	61	19	6	10	4	0	81	14	487
2017	CO-04	69	18	0	5	7	2	88	12	46
2014	CO	61	19	6	8	4	2	82	12	2323
2014	CO-01	60	22	6	6	4	2	83	10	379
2014	CO-02	60	19	6	8	5	2	81	13	1286
2014	CO-03	61	19	5	10	4	1	81	14	539
2014	CO-04	68	20	2	5	5	0	88	10	56
2011	CO	64	18	4	8	4	1	83	12	2621
2011	CO-01	67	18	4	6	4	1	86	10	399
2011	CO-02	62	19	5	8	5	1	83	13	1423
2011	CO-03	66	17	4	9	4	1	83	12	679
2011	CO-04	69	15	3	8	5	0	84	12	77
2008	CO	62	20	4	9	5	1	82	14	2309
2008	CO-01	59	20	5	12	4	1	80	15	353
2008	CO-02	61	20	4	10	4	1	82	14	1234
2008	CO-03	65	18	4	7	5	1	85	12	597
2008	CO-04	62	18	3	9	8	0	80	17	70

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	68	16	5	5	3	0	2	86	8	2068
2017	CO-01	72	13	4	7	2	0	2	87	9	336
2017	CO-02	68	15	5	5	4	0	3	86	9	1148
2017	CO-03	64	20	6	5	3	0	1	86	8	488
2017	CO-04	76	18	5	0	0	0	2	95	0	46
2014	CO	69	15	5	5	3	0	3	87	8	2321
2014	CO-01	63	19	6	2	5	1	4	86	7	379
2014	CO-02	69	15	5	5	2	0	3	88	8	1285
2014	CO-03	72	13	5	6	2	0	1	87	8	538
2014	CO-04	75	13	8	3	2	0	0	87	5	56
2011	CO	68	17	5	6	2	0	2	87	8	2619
2011	CO-01	65	17	6	6	2	0	3	85	8	398
2011	CO-02	68	17	5	6	2	0	2	87	8	1424
2011	CO-03	68	18	4	6	2	0	1	87	9	677
2011	CO-04	73	17	4	4	2	0	0	90	6	77
2008	CO	64	16	6	6	4	0	4	84	10	2311
2008	CO-01	64	15	5	6	5	0	4	83	12	355
2008	CO-02	64	16	5	6	4	0	5	83	11	1233
2008	CO-03	67	15	6	6	3	0	2	85	9	598
2008	CO-04	66	23	4	4	3	0	0	89	7	70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	79	12	3	2	2	0	2	93	4	2062
2017	CO-01	80	9	4	3	1	0	3	91	4	334
2017	CO-02	78	11	3	2	2	0	3	93	5	1144
2017	CO-03	76	14	4	2	1	0	2	93	4	488
2017	CO-04	89	7	0	2	0	0	2	98	2	46
2014	CO	75	13	4	2	2	0	4	91	4	2322
2014	CO-01	69	15	5	2	4	1	4	89	6	379
2014	CO-02	74	13	4	2	2	0	4	92	4	1286
2014	CO-03	82	8	3	2	2	0	2	92	4	538
2014	CO-04	76	14	9	0	0	0	0	91	0	56
2011	CO	77	12	3	2	2	0	3	92	5	2616
2011	CO-01	77	10	4	2	3	0	4	91	5	396
2011	CO-02	76	12	4	3	2	0	3	91	5	1419
2011	CO-03	80	11	3	2	2	0	2	93	4	681
2011	CO-04	84	11	2	1	0	0	1	97	1	77
2008	CO	76	10	3	3	3	0	4	90	6	2310
2008	CO-01	78	9	3	3	2	0	4	91	6	355
2008	CO-02	75	10	3	3	4	0	5	90	6	1234
2008	CO-03	79	9	3	4	2	0	3	91	6	596
2008	CO-04	83	10	6	1	0	0	0	93	1	70

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	59	21	8	6	3	1	3	83	9	2064
2017	CO-01	64	18	6	5	2	1	4	86	8	336
2017	CO-02	59	21	8	5	3	1	3	83	9	1147
2017	CO-03	54	23	11	7	3	0	2	79	9	486
2017	CO-04	60	20	9	7	0	3	2	83	8	45
2014	CO	56	22	8	6	3	1	4	82	9	2323
2014	CO-01	56	20	8	3	4	1	7	83	9	379
2014	CO-02	56	22	8	6	3	1	4	82	9	1286
2014	CO-03	56	24	7	7	3	1	2	82	10	539
2014	CO-04	68	16	9	7	0	0	0	84	7	56

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	65	21	5	3	1	2	2	90	4	2067
2017	CO-01	68	16	4	3	2	3	3	90	6	336
2017	CO-02	64	22	5	3	1	2	2	90	4	1148
2017	CO-03	62	24	6	3	0	2	2	90	3	487
2017	CO-04	76	15	5	2	0	0	2	93	2	46
2014	CO	64	21	6	3	1	2	3	89	4	2322
2014	CO-01	65	18	6	1	3	3	3	89	4	379
2014	CO-02	62	22	7	3	1	2	3	88	5	1285
2014	CO-03	65	23	6	3	0	2	1	91	3	539
2014	CO-04	72	16	6	3	2	2	0	89	5	56
2011	CO	66	21	6	2	1	2	2	90	3	2620
2011	CO-01	66	19	5	3	1	3	3	91	4	398
2011	CO-02	65	21	6	2	1	2	3	90	3	1424
2011	CO-03	67	21	6	2	1	2	2	91	3	679
2011	CO-04	71	16	8	2	0	2	0	90	2	76
2008	CO	65	20	7	3	1	1	3	89	4	2311
2008	CO-01	64	24	5	2	0	1	3	92	3	355
2008	CO-02	66	18	7	3	1	1	3	88	4	1233
2008	CO-03	65	20	7	2	1	1	3	89	3	598
2008	CO-04	62	25	4	4	0	1	3	92	4	70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	19	81	2064
2017	CO-01	15	85	336
2017	CO-02	22	78	1146
2017	CO-03	15	85	487
2017	CO-04	12	88	45
2014	CO	19	81	2318
2014	CO-01	21	79	378
2014	CO-02	19	81	1284
2014	CO-03	16	84	538
2014	CO-04	23	77	55

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	CO	37	386
2017	CO-01	37	48
2017	CO-02	38	247
2017	CO-03	28	73
2014	CO	45	420
2014	CO-01	53	76
2014	CO-02	44	234
2014	CO-03	41	88

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CO	73	386
2017	CO-01	65	48
2017	CO-02	75	247
2017	CO-03	78	73
2014	CO	70	420
2014	CO-01	71	76
2014	CO-02	70	234
2014	CO-03	66	88
2014	CO-04	76	12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	CO	5	386
2017	CO-02	2	247
2017	CO-03	17	73
2014	CO	4	420
2014	CO-02	3	234
2014	CO-03	12	88
2014	CO-04	0	12

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CO	0	386
2017	CO-01	0	48
2017	CO-02	0	247
2017	CO-03	0	73
2014	CO	6	420
2014	CO-01	16	76
2014	CO-02	4	234
2014	CO-03	0	88
2014	CO-04	0	12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CO	4	386
2017	CO-02	4	247
2014	CO	3	420
2014	CO-01	10	76
2014	CO-04	0	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CO	13	386
2017	CO-02	15	247
2014	CO	8	420
2014	CO-01	7	76
2014	CO-02	9	234
2014	CO-03	9	88
2014	CO-04	0	12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	2	386
2017	CO-02	2	247
2014	CO	3	420
2014	CO-03	6	88
2014	CO-04	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	CO	41	386
2017	CO-01	34	48
2017	CO-02	40	247
2017	CO-03	46	73
2014	CO	43	420
2014	CO-01	43	76
2014	CO-02	43	234
2014	CO-03	47	88

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	CO	47	386
2017	CO-01	49	48
2017	CO-02	46	247
2017	CO-03	47	73
2014	CO	42	420
2014	CO-01	41	76
2014	CO-02	42	234
2014	CO-03	44	88
2014	CO-04	45	12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	CO	43	386
2017	CO-01	38	48
2017	CO-02	42	247
2017	CO-03	53	73
2014	CO	45	420
2014	CO-01	54	76
2014	CO-02	41	234
2014	CO-03	48	88

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	CO	41	386
2017	CO-01	42	48
2017	CO-02	40	247
2017	CO-03	42	73
2014	CO	37	420
2014	CO-01	35	76
2014	CO-02	35	234
2014	CO-03	45	88

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	CO	29	386
2017	CO-01	26	48
2017	CO-02	26	247
2017	CO-03	39	73
2014	CO	31	420
2014	CO-01	33	76
2014	CO-02	28	234
2014	CO-03	36	88

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	CO	56	386
2017	CO-01	57	48
2017	CO-02	58	247
2017	CO-03	47	73
2014	CO	57	420
2014	CO-01	58	76
2014	CO-02	56	234
2014	CO-03	60	88
2014	CO-04	62	12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	CO	35	386
2017	CO-01	34	48
2017	CO-02	35	247
2017	CO-03	40	73
2014	CO	35	420
2014	CO-01	33	76
2014	CO-02	36	234
2014	CO-03	35	88

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	CO	1	386
2017	CO-01	0	48
2017	CO-03	0	73
2014	CO-02	0	234
2014	CO-03	0	88
2014	CO-04	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	CO	5	386
2017	CO-02	6	247
2014	CO	9	420
2014	CO-01	22	76
2014	CO-02	6	234

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	CO	10	386
2017	CO-01	11	48
2017	CO-02	11	247
2017	CO-03	10	73
2014	CO	13	420
2014	CO-01	19	76
2014	CO-02	12	234
2014	CO-03	10	88

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	CO	47	386
2017	CO-01	42	48
2017	CO-02	47	247
2017	CO-03	48	73
2014	CO	43	420
2014	CO-01	45	76
2014	CO-02	40	234
2014	CO-03	46	88
2014	CO-04	53	12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	CO	25	386
2017	CO-01	25	48
2017	CO-02	25	247
2017	CO-03	27	73
2014	CO	28	420
2014	CO-01	29	76
2014	CO-02	29	234
2014	CO-03	28	88

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	11	386
2017	CO-01	12	48
2017	CO-02	11	247
2017	CO-03	7	73
2014	CO	12	420
2014	CO-01	15	76
2014	CO-02	12	234
2014	CO-03	13	88

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CO	51	386
2017	CO-01	59	48
2017	CO-02	50	247
2017	CO-03	50	73
2014	CO	51	417
2014	CO-01	48	76
2014	CO-02	52	233
2014	CO-03	57	88
2014	CO-04	39	12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	CO	27	386
2017	CO-01	35	48
2017	CO-02	25	247
2017	CO-03	31	73
2014	CO	27	417
2014	CO-01	28	76
2014	CO-02	25	233
2014	CO-03	34	88

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CO	11	386
2017	CO-01	12	48
2017	CO-02	8	247
2017	CO-03	20	73
2014	CO	11	417
2014	CO-01	8	76
2014	CO-02	9	233
2014	CO-03	20	88

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CO	21	386
2017	CO-01	24	48
2017	CO-02	23	247
2017	CO-03	14	73
2014	CO	22	417
2014	CO-01	35	76
2014	CO-02	21	233
2014	CO-03	11	88

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CO	11	386
2017	CO-01	15	48
2017	CO-02	11	247
2017	CO-03	11	73
2014	CO	13	417
2014	CO-01	18	76
2014	CO-02	12	233
2014	CO-03	11	88

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	5	386
2017	CO-02	6	247
2014	CO	6	417
2014	CO-01	11	76
2014	CO-02	6	233

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CO	12	386
2017	CO-02	13	247
2017	CO-03	11	73
2014	CO	14	417
2014	CO-01	21	76
2014	CO-02	12	233
2014	CO-03	13	88

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	11	386
2017	CO-02	9	247
2017	CO-03	14	73
2014	CO	9	417
2014	CO-01	9	76
2014	CO-02	9	233
2014	CO-03	10	88

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CO	27	386
2017	CO-01	28	48
2017	CO-02	28	247
2017	CO-03	23	73
2014	CO	28	417
2014	CO-01	21	76
2014	CO-02	29	233
2014	CO-03	27	88

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CO	9	365
2017	CO-02	9	233
2017	CO-03	7	69
2014	CO	10	395
2014	CO-01	15	69
2014	CO-02	11	221
2014	CO-03	7	86
2014	CO-04	0	11

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CO	14	365
2017	CO-02	17	233
2017	CO-03	13	69
2014	CO	14	395
2014	CO-01	24	69
2014	CO-02	12	221
2014	CO-03	8	86

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CO	7	365
2017	CO-02	9	233
2014	CO	11	395
2014	CO-01	8	69
2014	CO-02	15	221

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CO	7	365
2017	CO-02	7	233
2017	CO-03	9	69
2014	CO	8	395
2014	CO-01	9	69
2014	CO-02	9	221
2014	CO-03	6	86

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CO	9	365
2017	CO-01	12	45
2017	CO-02	10	233
2014	CO	10	395
2014	CO-02	12	221
2014	CO-03	7	86

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO	15	365
2017	CO-01	13	45
2017	CO-02	16	233
2017	CO-03	11	69
2014	CO	8	395
2014	CO-01	10	69
2014	CO-02	8	221
2014	CO-03	6	86

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO	11	365
2017	CO-01	16	45
2017	CO-02	11	233
2017	CO-03	12	69
2014	CO	5	395
2014	CO-02	6	221

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CO	8	365
2017	CO-02	7	233
2017	CO-03	9	69
2014	CO	9	395
2014	CO-01	12	69
2014	CO-02	9	221

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CO	12	365
2017	CO-01	15	45
2017	CO-02	13	233
2014	CO	10	395
2014	CO-02	12	221
2014	CO-03	8	86

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CO	29	365
2017	CO-01	17	45
2017	CO-02	29	233
2017	CO-03	31	69
2014	CO	30	395
2014	CO-01	34	69
2014	CO-02	31	221
2014	CO-03	26	86

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	10	365
2017	CO-01	11	45
2017	CO-02	10	233
2017	CO-03	9	69
2014	CO	14	395
2014	CO-01	18	69
2014	CO-02	14	221
2014	CO-03	12	86

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CO	46	365
2017	CO-01	37	45
2017	CO-02	46	233
2017	CO-03	48	69
2014	CO	53	395
2014	CO-01	57	69
2014	CO-02	52	221
2014	CO-03	57	86
2014	CO-04	57	11

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	69
2014	CO	2	395

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CO	54	365
2017	CO-01	46	45
2017	CO-02	53	233
2017	CO-03	57	69
2014	CO	59	395
2014	CO-01	59	69
2014	CO-02	56	221
2014	CO-03	63	86
2014	CO-04	74	11

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Total responses
2017	CO	365
2017	CO-01	45
2017	CO-02	233
2017	CO-03	69

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	15	365
2017	CO-01	12	45
2017	CO-02	16	233
2017	CO-03	8	69
2014	CO	14	395
2014	CO-01	12	69
2014	CO-02	12	221
2014	CO-03	16	86

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	94	6	385
2017	CO-01	89	11	48
2017	CO-02	93	7	246
2017	CO-03	99	1	73

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	12	15	19	8	9	29	8	43	27	2062
2017	CO-01	8	16	17	6	6	34	13	46	23	334
2017	CO-02	11	14	20	10	9	29	8	39	29	1147
2017	CO-03	17	16	17	6	10	28	6	50	24	488
2017	CO-04	22	16	33	2	7	7	12	47	12	45
2014	CO	12	14	20	8	8	31	7	42	25	2322
2014	CO-01	10	13	19	10	10	31	8	37	33	379
2014	CO-02	10	12	21	8	8	33	8	38	26	1286
2014	CO-03	16	17	19	7	6	29	6	51	20	538
2014	CO-04	15	25	21	3	11	15	10	53	19	56

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	28	19	9	7	11	1	60	18	2066
2017	CO-01	24	31	17	5	6	16	1	67	13	335
2017	CO-02	22	28	19	10	8	11	1	57	21	1147
2017	CO-03	29	28	20	8	6	7	1	62	16	488
2017	CO-04	37	20	21	4	7	7	4	64	13	46
2014	CO	20	29	21	8	6	14	1	58	17	2318
2014	CO-01	18	26	20	8	10	16	2	54	22	379
2014	CO-02	19	28	21	8	7	16	1	57	18	1284
2014	CO-03	26	31	21	7	4	11	0	64	12	537
2014	CO-04	25	27	31	5	7	5	0	55	13	56
2011	CO	27	35	18	7	4	8	0	68	12	2615
2011	CO-01	30	30	20	5	4	11	0	68	10	397
2011	CO-02	25	36	18	8	5	8	0	67	13	1422
2011	CO-03	28	35	19	6	4	8	0	69	11	678
2011	CO-04	42	30	14	6	5	1	1	74	11	75

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	9	91	2063
2017	CO-01	8	92	334
2017	CO-02	10	90	1148
2017	CO-03	7	93	487
2014	CO	9	91	2321
2014	CO-01	10	90	379
2014	CO-02	9	91	1285
2014	CO-03	6	94	538

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	CO	31	179
2017	CO-01	26	27
2017	CO-02	35	112
2017	CO-03	21	34
2014	CO	30	193
2014	CO-01	33	35
2014	CO-02	34	114
2014	CO-03	23	34

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	CO	85	179
2017	CO-01	85	27
2017	CO-02	86	112
2017	CO-03	85	34
2014	CO	80	193
2014	CO-01	80	35
2014	CO-02	82	114
2014	CO-03	85	34

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	CO-01	27
2014	CO-01	35
2014	CO-03	34

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	CO	0	179
2017	CO-01	0	27
2017	CO-02	0	112
2017	CO-03	0	34
2014	CO	6	193
2014	CO-03	0	34

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	CO	6	179
2017	CO-02	6	112
2014	CO	5	193
2014	CO-03	0	34

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	CO	10	179
2017	CO-01	19	27
2017	CO-02	12	112
2017	CO-03	0	34
2014	CO	8	193
2014	CO-02	6	114

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	3	179
2014	CO	9	193
2014	CO-02	7	114

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	CO	20	177
2017	CO-01	29	27
2017	CO-02	22	111
2014	CO	19	192
2014	CO-02	23	114
2014	CO-03	17	34

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	CO	23	177
2017	CO-01	33	27
2017	CO-02	24	111
2017	CO-03	15	34
2014	CO	17	192
2014	CO-01	15	35
2014	CO-02	22	114

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	CO	11	177
2017	CO-02	14	111
2014	CO	14	192
2014	CO-01	17	35
2014	CO-02	14	114
2014	CO-03	15	34

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	CO	5	177
2017	CO-02	6	111
2017	CO-03	0	34
2014	CO	5	192
2014	CO-02	6	114

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	CO	39	177
2017	CO-01	33	27
2017	CO-02	39	111
2017	CO-03	50	34
2014	CO	29	192
2014	CO-01	37	35
2014	CO-02	27	114
2014	CO-03	29	34

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	CO	29	177
2017	CO-01	37	27
2017	CO-02	30	111
2017	CO-03	21	34
2014	CO	31	192
2014	CO-01	37	35
2014	CO-02	32	114
2014	CO-03	25	34

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	CO	3	177
2014	CO-01	0	35

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	CO	5	177
2017	CO-02	4	111
2014	CO	8	192
2014	CO-02	8	114

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	CO	15	177
2017	CO-01	22	27
2017	CO-02	16	111
2014	CO	16	192
2014	CO-01	22	35
2014	CO-02	14	114
2014	CO-03	15	34

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Total responses
2017	CO	177
2017	CO-01	27
2017	CO-02	111
2017	CO-03	34

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	CO	8	177
2017	CO-02	6	111
2014	CO	10	192
2014	CO-02	10	114
2014	CO-03	14	34

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	CO-01	27
2017	CO-03	34
2014	CO-01	35
2014	CO-03	34

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	19	177
2017	CO-02	18	111
2017	CO-03	21	34
2014	CO	28	192
2014	CO-01	22	35
2014	CO-02	29	114
2014	CO-03	21	34

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	CO	27	179
2017	CO-01	23	27
2017	CO-02	29	112
2017	CO-03	26	34
2014	CO	27	193
2014	CO-01	31	35
2014	CO-02	25	114
2014	CO-03	29	34

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	CO	16	179
2017	CO-02	17	112
2017	CO-03	14	34
2014	CO	20	193
2014	CO-01	37	35
2014	CO-02	17	114
2014	CO-03	17	34

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	CO	8	179
2017	CO-02	5	112
2017	CO-03	14	34
2014	CO	6	193
2014	CO-02	6	114

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	CO	19	179
2017	CO-01	22	27
2017	CO-02	21	112
2017	CO-03	16	34
2014	CO	15	193
2014	CO-01	29	35
2014	CO-02	12	114

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	CO-01	0	27
2014	CO	7	193
2014	CO-02	7	114

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	3	179
2017	CO-01	0	27
2017	CO-02	4	112
2014	CO	6	193
2014	CO-02	5	114

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	CO	4	179
2017	CO-01	0	27
2017	CO-02	5	112
2014	CO	12	193
2014	CO-01	27	35
2014	CO-02	8	114

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	CO	5	179
2017	CO-02	5	112
2014	CO	10	193
2014	CO-02	7	114

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	CO	54	179
2017	CO-01	59	27
2017	CO-02	50	112
2017	CO-03	50	34
2014	CO	51	193
2014	CO-01	40	35
2014	CO-02	54	114
2014	CO-03	59	34

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	CO-01	0	27
2017	CO-03	0	33
2014	CO	6	183

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	CO	9	173
2017	CO-02	11	107
2014	CO	12	183
2014	CO-01	23	31
2014	CO-02	9	109

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	CO-01	0	27
2017	CO-03	0	33
2014	CO	4	183
2014	CO-03	0	33

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	CO-01	0	27
2014	CO	4	183

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	CO-01	0	27
2017	CO-03	0	33
2014	CO	4	183

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO	9	173
2017	CO-02	9	107
2014	CO	5	183

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	CO	6	173
2017	CO-02	5	107
2014	CO	6	183
2014	CO-02	6	109

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	CO	10	173
2017	CO-01	18	27
2017	CO-02	8	107
2014	CO	10	183
2014	CO-01	21	31
2014	CO-02	8	109

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	CO	10	173
2017	CO-02	11	107
2014	CO	7	183
2014	CO-02	7	109

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	CO	25	173
2017	CO-01	22	27
2017	CO-02	24	107
2017	CO-03	33	33
2014	CO	27	183
2014	CO-01	29	31
2014	CO-02	28	109
2014	CO-03	29	33

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	CO	8	173
2017	CO-02	7	107
2014	CO	12	183
2014	CO-02	13	109

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	CO	47	173
2017	CO-01	45	27
2017	CO-02	46	107
2017	CO-03	57	33
2014	CO	49	183
2014	CO-01	43	31
2014	CO-02	52	109
2014	CO-03	54	33

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Total responses
2017	CO-01	27
2017	CO-02	107
2014	CO-02	109

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	CO	66	173
2017	CO-01	63	27
2017	CO-02	66	107
2017	CO-03	60	33
2014	CO	69	183
2014	CO-01	72	31
2014	CO-02	70	109
2014	CO-03	77	33

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	CO-03	0	33

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	CO	12	173
2017	CO-02	14	107
2014	CO	14	183
2014	CO-02	10	109
2014	CO-03	21	33

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	96	4	179
2017	CO-01	93	7	27
2017	CO-02	96	4	112
2017	CO-03	97	3	34

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	13	13	20	3	4	38	7	50	14	2065
2017	CO-01	11	13	16	1	4	42	12	53	12	335
2017	CO-02	12	13	21	4	5	39	6	45	16	1148
2017	CO-03	17	15	19	3	2	38	6	56	10	487
2017	CO-04	22	18	22	0	2	21	15	63	3	45
2014	CO	12	13	21	4	3	40	7	47	12	2322
2014	CO-01	12	14	20	5	4	38	7	47	17	379
2014	CO-02	11	11	22	4	3	42	7	43	14	1286
2014	CO-03	15	14	20	2	2	41	7	55	8	538
2014	CO-04	12	25	22	2	2	31	7	59	6	56

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	27	31	19	4	4	15	1	69	9	2056
2017	CO-01	27	29	14	3	3	21	2	73	8	333
2017	CO-02	25	31	21	4	4	14	1	66	10	1143
2017	CO-03	30	34	17	3	2	11	1	74	7	485
2017	CO-04	35	17	18	6	0	18	6	69	8	46
2014	CO	24	27	21	4	3	20	2	64	9	2319
2014	CO-01	22	25	19	6	4	22	2	62	13	378
2014	CO-02	22	26	22	4	3	21	2	62	10	1285
2014	CO-03	29	29	19	4	2	16	1	70	7	537
2014	CO-04	25	31	27	2	2	11	2	65	4	56
2011	CO	32	34	17	4	2	11	0	74	7	2619
2011	CO-01	34	34	15	3	2	12	0	77	6	398
2011	CO-02	29	35	17	5	2	12	0	73	8	1424
2011	CO-03	33	33	17	4	1	12	0	75	6	678
2011	CO-04	44	30	19	1	4	2	0	75	5	76

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	17	83	2063
2017	CO-01	22	78	335
2017	CO-02	17	83	1146
2017	CO-03	11	89	488
2017	CO-04	14	86	46
2014	CO	13	87	2321
2014	CO-01	19	81	379
2014	CO-02	14	86	1286
2014	CO-03	9	91	537

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	CO	78	22	338
2017	CO-01	84	16	73
2017	CO-02	76	24	196
2017	CO-03	86	14	55
2014	CO	74	26	302
2014	CO-01	79	21	67
2014	CO-02	72	28	174
2014	CO-03	80	20	50

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	48	37	7	5	3	0	85	8	263
2017	CO-01	44	33	10	8	5	0	76	13	61
2017	CO-02	49	37	6	3	3	1	87	6	149
2017	CO-03	49	39	2	9	0	0	89	9	46
2014	CO	50	32	7	6	3	0	83	9	224
2014	CO-01	43	31	13	9	5	0	73	13	53
2014	CO-02	50	34	7	6	2	1	85	8	127
2014	CO-03	64	27	2	2	5	0	91	7	40

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	55	11	6	2	1	1	81	8	2067
2017	CO-01	20	51	10	13	4	2	1	73	17	336
2017	CO-02	23	57	12	5	2	0	0	81	7	1147
2017	CO-03	33	52	7	4	1	1	1	87	5	488
2017	CO-04	26	53	11	6	0	0	4	82	6	46
2014	CO	23	57	11	6	2	1	1	80	8	2323
2014	CO-01	20	56	11	10	2	1	0	77	12	379
2014	CO-02	22	57	12	6	2	1	0	79	8	1286
2014	CO-03	29	56	9	4	1	1	1	85	6	539
2014	CO-04	33	43	12	2	2	2	6	83	4	56
2011	CO	21	57	11	7	2	1	1	79	10	2619
2011	CO-01	18	51	13	11	4	0	2	71	16	397
2011	CO-02	19	59	12	7	2	1	0	79	9	1425
2011	CO-03	25	57	8	6	1	1	1	84	8	678
2011	CO-04	21	52	14	5	3	1	4	77	8	76
2008	CO	23	54	10	9	3	1	1	78	12	2312
2008	CO-01	21	49	11	10	7	1	1	72	17	355
2008	CO-02	22	55	11	9	2	1	1	77	12	1235
2008	CO-03	25	55	7	8	2	0	2	82	11	598
2008	CO-04	18	58	8	8	1	0	5	81	10	70

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	8	18	23	8	6	31	6	42	22	2066
2017	CO-01	5	18	17	9	6	38	6	42	27	336
2017	CO-02	7	20	26	8	5	29	5	41	20	1146
2017	CO-03	11	17	20	10	5	30	7	45	23	488
2017	CO-04	21	13	22	2	2	20	19	57	8	46
2014	CO	7	17	25	9	6	30	6	37	23	2322
2014	CO-01	9	19	21	11	6	29	4	42	27	379
2014	CO-02	5	18	25	9	5	31	6	37	23	1285
2014	CO-03	8	13	28	8	6	32	5	34	22	539
2014	CO-04	7	18	34	3	9	26	5	35	17	56
2011	CO	5	19	27	8	5	29	7	38	20	2619
2011	CO-01	6	15	26	8	3	33	7	36	20	398
2011	CO-02	4	20	26	9	5	28	7	37	22	1423
2011	CO-03	7	18	29	7	4	29	6	38	17	678
2011	CO-04	8	25	29	5	5	19	9	45	14	77

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	38	33	13	4	1	10	1	80	6	2068
2017	CO-01	40	32	9	3	2	15	1	84	5	335
2017	CO-02	38	33	14	4	1	9	1	79	6	1149
2017	CO-03	37	35	12	5	2	8	1	80	7	488
2017	CO-04	35	26	24	2	0	9	4	69	3	46
2014	CO	32	35	14	6	2	10	1	76	9	2323
2014	CO-01	30	35	15	7	3	10	0	73	11	379
2014	CO-02	32	35	15	5	2	11	0	76	8	1286
2014	CO-03	34	35	13	5	3	9	1	77	9	539
2014	CO-04	25	31	20	5	2	11	6	68	8	56
2011	CO	31	34	14	5	2	12	1	75	9	2622
2011	CO-01	35	32	12	2	0	17	2	82	3	398
2011	CO-02	30	35	15	6	3	11	1	72	10	1425
2011	CO-03	33	34	13	6	2	11	1	76	9	680
2011	CO-04	27	38	17	4	2	8	5	74	7	76
2008	CO	27	37	16	5	3	10	1	73	9	2310
2008	CO-01	34	31	15	4	2	12	1	75	7	353
2008	CO-02	26	41	15	5	3	10	0	75	9	1234
2008	CO-03	28	35	18	7	2	9	2	70	10	598
2008	CO-04	20	34	27	4	7	1	7	59	12	70

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	33	16	6	3	13	1	71	11	2063
2017	CO-01	30	31	12	4	2	20	1	77	8	334
2017	CO-02	26	34	17	7	4	13	0	68	12	1146
2017	CO-03	30	36	15	6	2	10	1	74	10	487
2017	CO-04	35	28	15	7	2	9	4	72	10	46
2014	CO	24	32	18	8	4	13	1	65	14	2321
2014	CO-01	23	31	19	8	6	12	0	62	16	378
2014	CO-02	22	33	18	8	4	15	1	65	14	1286
2014	CO-03	29	33	18	7	2	10	1	69	11	539
2014	CO-04	24	33	22	7	2	6	6	65	10	55
2011	CO	23	34	17	7	3	14	1	68	12	2616
2011	CO-01	25	32	16	5	1	20	2	73	7	397
2011	CO-02	21	36	19	7	4	13	1	65	13	1422
2011	CO-03	27	33	16	8	3	13	1	69	12	677
2011	CO-04	28	39	14	3	4	9	4	76	7	77
2008	CO	25	33	16	11	5	8	1	64	18	2311
2008	CO-01	28	33	13	10	4	11	2	70	16	354
2008	CO-02	23	35	16	10	6	9	1	65	18	1235
2008	CO-03	27	31	19	11	5	5	1	62	17	597
2008	CO-04	22	30	16	15	5	5	8	59	23	70

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	26	7	6	5	1	0	81	11	2064
2017	CO-01	54	28	5	5	6	1	0	83	11	334
2017	CO-02	55	24	7	7	5	1	0	81	12	1149
2017	CO-03	52	28	9	6	4	0	0	80	11	487
2017	CO-04	45	40	4	2	5	3	2	89	7	45

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	55	24	9	5	5	2	0	81	10	2064
2017	CO-01	57	24	8	4	5	1	0	82	9	334
2017	CO-02	55	24	9	5	4	2	0	81	9	1148
2017	CO-03	55	25	10	5	4	1	0	81	10	488
2017	CO-04	47	35	4	3	7	3	2	86	10	45

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	43	15	9	5	3	0	70	14	2066
2017	CO-01	28	41	12	10	4	4	0	72	15	335
2017	CO-02	23	43	16	9	5	4	0	69	15	1148
2017	CO-03	29	44	15	6	4	2	0	75	10	487
2017	CO-04	22	36	21	7	5	7	2	64	13	46

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	39	18	15	10	1	0	56	26	2062
2017	CO-01	23	37	17	12	10	1	0	61	22	334
2017	CO-02	15	40	18	15	10	1	0	56	26	1148
2017	CO-03	15	41	19	15	9	1	0	56	25	484
2017	CO-04	29	31	10	16	9	2	2	63	26	46

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	28	25	20	12	14	0	1	54	26	2066
2017	CO-01	21	25	21	12	19	1	1	47	32	336
2017	CO-02	29	25	18	13	13	0	1	55	26	1147
2017	CO-03	28	26	22	10	13	0	1	55	23	487
2017	CO-04	40	20	20	4	9	0	6	64	14	46

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	13	29	30	17	9	1	43	27	2065
2017	CO-01	21	35	26	11	6	1	57	17	336
2017	CO-02	12	30	31	17	9	0	42	27	1145
2017	CO-03	9	24	33	21	12	0	34	33	488
2017	CO-04	20	11	33	21	11	4	32	34	46

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	30	27	15	9	0	1	47	25	2060
2017	CO-01	29	33	23	6	6	0	2	64	13	335
2017	CO-02	15	30	28	17	9	0	1	45	26	1145
2017	CO-03	10	29	30	18	12	0	0	39	31	485
2017	CO-04	15	31	20	15	12	2	4	49	29	45

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	25	26	17	12	1	2	43	30	2065
2017	CO-01	28	28	21	11	9	1	2	57	21	336
2017	CO-02	16	25	25	18	12	2	2	43	31	1147
2017	CO-03	9	26	29	21	14	0	1	36	35	486
2017	CO-04	13	17	33	11	20	0	6	32	34	46

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	39	30	15	6	3	0	6	74	10	2059
2017	CO-01	53	23	9	3	2	1	9	84	5	336
2017	CO-02	40	29	15	5	3	0	7	75	9	1142
2017	CO-03	26	38	18	11	5	0	3	65	17	485
2017	CO-04	25	24	29	4	12	0	7	52	17	46

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	25	32	23	12	8	1	58	20	2049
2017	CO-01	33	33	20	8	5	1	67	13	333
2017	CO-02	24	32	22	12	9	0	57	21	1138
2017	CO-03	20	34	25	13	7	0	54	21	482
2017	CO-04	25	24	19	17	11	4	51	29	46

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	21	32	25	14	7	0	1	53	21	2051
2017	CO-01	30	34	21	8	5	1	2	65	13	333
2017	CO-02	19	31	27	15	7	0	1	50	22	1140
2017	CO-03	17	34	25	15	8	0	1	52	23	482
2017	CO-04	25	28	23	15	5	0	4	56	20	46

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	17	31	25	16	9	0	1	49	26	2051
2017	CO-01	26	33	21	10	7	1	2	61	17	332
2017	CO-02	15	31	26	17	10	0	1	47	27	1141
2017	CO-03	12	30	27	20	9	0	1	43	30	482
2017	CO-04	19	27	25	13	11	0	4	49	25	46

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	22	31	22	14	8	1	54	23	2053
2017	CO-01	27	32	22	10	6	2	61	17	333
2017	CO-02	22	31	22	16	8	1	53	24	1141
2017	CO-03	20	33	23	14	10	1	53	24	483
2017	CO-04	25	30	21	11	9	4	58	21	46

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	26	34	23	10	6	0	1	60	16	2046
2017	CO-01	31	35	20	6	4	1	2	68	11	332
2017	CO-02	25	33	23	11	6	0	1	59	17	1138
2017	CO-03	23	34	25	12	6	0	0	57	18	480
2017	CO-04	32	32	15	8	9	0	4	67	18	46

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	23	12	6	4	1	78	9	2064
2017	CO-01	58	21	12	4	3	2	80	7	335
2017	CO-02	52	25	12	5	4	1	78	10	1147
2017	CO-03	55	22	12	8	2	0	78	10	487
2017	CO-04	53	25	4	4	9	4	81	14	45

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	69	14	6	4	4	1	3	85	8	2064
2017	CO-01	73	13	4	3	4	1	1	89	7	336
2017	CO-02	66	15	7	5	4	1	3	84	9	1145
2017	CO-03	73	11	7	4	3	1	2	87	7	488
2017	CO-04	66	16	5	0	7	0	6	88	7	45

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	54	28	10	4	2	2	84	6	2061
2017	CO-01	58	27	9	3	2	1	86	4	336
2017	CO-02	53	28	10	4	3	2	83	7	1145
2017	CO-03	55	27	11	4	2	1	83	6	485
2017	CO-04	58	29	2	0	7	4	90	7	45

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	53	21	11	7	5	2	76	12	2063
2017	CO-01	58	22	7	6	4	2	82	10	335
2017	CO-02	51	21	12	8	5	2	74	13	1146
2017	CO-03	55	21	11	6	5	1	78	11	487
2017	CO-04	54	27	9	0	4	6	86	5	45

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	51	13	5	2	1	29	89	4	2061
2017	CO-01	56	5	2	0	0	36	95	1	336
2017	CO-02	52	8	2	1	1	36	94	2	1142
2017	CO-03	46	27	11	5	2	8	79	8	488
2017	CO-04	39	35	11	2	2	11	83	5	45

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	59	23	9	3	1	0	4	86	5	2052
2017	CO-01	67	21	4	1	1	1	5	93	2	335
2017	CO-02	56	23	11	4	2	0	5	83	6	1141
2017	CO-03	60	27	7	3	1	0	2	89	4	482
2017	CO-04	60	13	16	2	0	0	9	80	3	44

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	68	17	6	2	3	0	3	89	5	2062
2017	CO-01	63	18	7	4	6	0	3	83	10	336
2017	CO-02	67	18	6	2	2	0	4	89	4	1145
2017	CO-03	76	14	5	1	1	0	2	93	2	486
2017	CO-04	62	21	4	2	3	2	6	90	5	45

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	52	28	11	4	2	0	3	83	6	2058
2017	CO-01	50	30	14	3	1	0	2	82	4	335
2017	CO-02	50	28	12	4	2	0	3	81	6	1143
2017	CO-03	61	25	8	3	1	0	2	88	4	486
2017	CO-04	53	20	11	7	0	2	6	80	7	45

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	9	33	39	14	5	0	42	19	2064
2017	CO-01	13	43	32	8	4	0	56	12	336
2017	CO-02	8	32	41	14	5	0	40	19	1146
2017	CO-03	8	30	40	17	6	0	38	23	487
2017	CO-04	9	22	33	26	5	4	33	32	46

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	6	20	41	24	8	0	32	27	2060
2017	CO-01	4	13	41	30	12	0	41	17	335
2017	CO-02	6	22	40	23	8	0	31	28	1145
2017	CO-03	7	21	45	22	5	0	27	28	486
2017	CO-04	7	30	30	18	13	2	31	38	44

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	30	25	18	10	11	6	1	32	68	2066
2017	CO-01	27	20	19	13	15	6	0	29	71	336
2017	CO-02	32	26	17	9	10	6	1	34	66	1148
2017	CO-03	29	27	20	9	8	6	1	31	69	487
2017	CO-04	38	18	20	9	7	6	2	41	59	46

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	18	1294
2017	CO-01	29	224
2017	CO-02	17	698
2017	CO-03	14	315
2017	CO-04	22	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	36	1294
2017	CO-01	42	224
2017	CO-02	36	698
2017	CO-03	32	315
2017	CO-04	47	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	CO	17	1294
2017	CO-01	25	224
2017	CO-02	17	698
2017	CO-03	11	315
2017	CO-04	17	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	CO	49	1294
2017	CO-01	41	224
2017	CO-02	45	698
2017	CO-03	62	315
2017	CO-04	65	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	CO	7	1294
2017	CO-01	8	224
2017	CO-02	8	698
2017	CO-03	6	315
2017	CO-04	4	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	CO	42	1294
2017	CO-01	43	224
2017	CO-02	45	698
2017	CO-03	36	315
2017	CO-04	34	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	CO	5	49	21	9	3	12	1281
2017	CO-01	4	51	23	9	2	12	222
2017	CO-02	7	48	18	10	3	13	692
2017	CO-03	4	50	24	9	2	10	310
2017	CO-04	0	52	18	8	4	17	23

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	12	21	15	20	21	2	9	37	46	1301
2017	CO-01	11	26	12	23	18	2	9	40	46	225
2017	CO-02	12	21	15	19	21	2	10	37	45	704
2017	CO-03	12	19	14	23	19	3	9	35	48	314
2017	CO-04	24	25	9	8	26	4	4	53	37	24

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CO	3	8	11	18	44	3	12	13	74	1299
2017	CO-01	3	6	8	18	51	4	10	11	80	225
2017	CO-02	4	8	13	16	43	3	13	14	71	701
2017	CO-03	3	9	10	24	40	4	11	14	75	315
2017	CO-04	4	0	9	4	67	4	12	5	85	24

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for the Public Service by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.