2017 Public Service Employee Survey Results by Theme for Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Correctional Service Canada 23 42 13 10 12 0 0 65 22 8762
2017 Ontario Region 20 36 12 12 20 0 0 57 32 1161
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 25 53 11 5 6 0 0 78 11 64

Question 15. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Correctional Service Canada 16 30 16 15 23 0 0 46 38 8747
2017 Ontario Region 15 24 11 18 31 0 0 39 50 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 15 31 8 25 21 0 0 46 46 64

Question 16. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Correctional Service Canada 44 37 10 5 4 0 0 81 9 8735
2017 Ontario Region 44 33 8 7 6 0 0 78 14 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 49 40 6 3 2 0 0 89 5 64

Question 20. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Correctional Service Canada 31 42 13 7 6 0 0 74 13 8713
2017 Ontario Region 30 37 15 9 8 0 0 67 18 1154
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 34 42 11 8 5 0 0 76 13 64

Question 58. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Correctional Service Canada 16 27 21 16 19 1 0 43 36 8743
2017 Ontario Region 15 24 19 16 26 1 0 39 42 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 15 26 11 17 30 0 0 42 47 64

Question 59. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Correctional Service Canada 16 31 20 17 16 0 0 47 33 8740
2017 Ontario Region 16 27 17 18 22 0 0 43 40 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 15 27 14 22 20 2 0 42 43 64

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Correctional Service Canada 19 23 21 15 17 4 1 44 34 8738
2017 Ontario Region 19 20 17 15 23 3 2 41 41 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 26 16 20 17 19 2 0 42 37 64
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Correctional Service Canada 30 32 16 10 10 2 1 64 20 8759
2017 Ontario Region 30 26 15 13 13 1 1 58 27 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 37 16 20 13 14 0 0 53 27 64

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Correctional Service Canada 30 33 14 11 11 1 0 63 22 8751
2017 Ontario Region 28 29 11 13 16 1 1 58 30 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 37 27 11 11 14 0 0 64 25 64

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Correctional Service Canada 35 29 16 9 11 1 0 65 20 8739
2017 Ontario Region 33 24 17 8 15 1 0 58 24 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 31 24 19 12 13 0 1 56 26 64

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Correctional Service Canada 15 27 18 16 21 4 0 43 38 8758
2017 Ontario Region 14 24 16 15 27 3 0 39 44 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 20 25 8 21 25 2 0 45 47 64

Question 41. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Correctional Service Canada 13 25 18 19 24 2 0 39 43 8750
2017 Ontario Region 13 22 12 21 30 1 0 36 51 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 18 20 14 13 35 0 0 39 48 64

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Correctional Service Canada 10 22 20 21 24 3 0 33 46 8740
2017 Ontario Region 10 19 15 25 29 2 0 30 55 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 13 22 12 20 32 0 0 36 52 64

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Correctional Service Canada 11 19 17 18 31 4 0 31 51 8753
2017 Ontario Region 11 15 14 18 39 3 0 27 59 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 12 26 5 14 43 0 0 38 57 64

Question 44. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Correctional Service Canada 10 23 17 20 28 2 0 33 50 8746
2017 Ontario Region 9 19 12 22 36 2 0 29 59 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 14 28 8 12 38 0 0 41 51 64
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Correctional Service Canada 14 28 16 18 23 0 0 43 41 8753
2017 Ontario Region 13 24 12 18 32 0 0 37 50 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 15 31 14 25 14 0 0 46 40 64

Question 13. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Correctional Service Canada 21 40 16 14 9 0 0 61 23 8752
2017 Ontario Region 21 37 12 16 13 0 0 59 29 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 28 44 12 8 8 0 0 72 16 64

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Correctional Service Canada 6 17 17 23 30 7 1 24 57 8742
2017 Ontario Region 5 13 12 24 40 6 0 20 68 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 5 18 19 29 26 4 0 23 57 63

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Correctional Service Canada 26 34 15 13 12 1 0 60 25 8759
2017 Ontario Region 26 28 14 12 19 0 0 55 31 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 27 35 16 9 12 0 0 62 22 64

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Correctional Service Canada 18 38 17 14 9 1 2 58 25 1745
2017 Ontario Region 17 36 14 20 11 1 1 54 32 193
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 26 32 16 9 9 0 9 64 19 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Correctional Service Canada 14 29 16 21 19 1 1 44 40 8747
2017 Ontario Region 11 24 13 24 26 1 1 36 51 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 9 42 3 24 19 2 1 53 44 64

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Correctional Service Canada 12 25 17 18 23 5 1 39 43 8748
2017 Ontario Region 9 20 15 19 31 5 1 31 54 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 11 22 8 24 31 4 0 34 57 63

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Correctional Service Canada 14 38 13 20 15 0 0 52 35 8758
2017 Ontario Region 12 36 11 19 21 0 0 49 40 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 9 41 4 25 21 0 0 50 46 64

Question 6. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Correctional Service Canada 38 40 12 5 4 0 0 79 9 8749
2017 Ontario Region 38 36 13 6 6 1 1 75 12 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 49 36 8 3 3 0 0 86 6 63

Question 7. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Correctional Service Canada 45 39 8 5 4 0 0 84 8 8743
2017 Ontario Region 44 36 8 6 4 1 0 81 10 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 54 29 11 3 3 0 0 83 6 63

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Correctional Service Canada 13 26 19 19 20 2 0 40 40 8746
2017 Ontario Region 13 21 16 18 30 2 1 35 49 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 11 24 18 17 27 3 0 36 45 64

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Correctional Service Canada 15 27 17 16 22 2 2 43 40 8745
2017 Ontario Region 14 22 14 18 28 2 2 37 48 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 11 24 11 22 25 5 3 38 51 64

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Correctional Service Canada 17 34 14 18 17 0 0 51 35 8726
2017 Ontario Region 16 29 11 19 24 0 0 46 43 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 22 35 12 16 16 0 0 57 31 64

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Correctional Service Canada 20 30 16 16 17 0 0 50 34 8724
2017 Ontario Region 20 25 14 16 24 0 0 45 40 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 21 33 14 13 19 0 0 55 32 64

Question 19. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Correctional Service Canada 18 31 19 17 16 0 0 49 33 8723
2017 Ontario Region 18 26 15 19 22 0 0 44 41 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 18 27 19 18 19 0 0 45 36 64

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Correctional Service Canada 12 28 22 16 17 3 0 42 35 8750
2017 Ontario Region 13 26 19 17 22 3 1 40 40 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 10 24 26 16 19 5 0 36 36 64

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Correctional Service Canada 24 32 14 14 14 0 0 57 29 8744
2017 Ontario Region 24 28 11 15 22 0 0 52 37 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 25 18 16 13 29 0 0 42 42 63

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Correctional Service Canada 27 27 11 12 16 1 6 59 29 8744
2017 Ontario Region 23 22 13 14 20 1 6 49 37 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 6 12 11 10 54 1 6 20 68 63

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Correctional Service Canada 31 36 19 8 4 0 2 69 12 8760
2017 Ontario Region 31 33 20 9 4 1 3 66 13 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 15 26 27 22 9 0 0 41 32 64

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Correctional Service Canada 31 24 13 7 11 3 10 64 21 8749
2017 Ontario Region 29 25 12 7 12 5 10 64 22 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 29 38 6 8 18 0 1 68 26 64

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Public Service 26 40 34 174196
2017 Correctional Service Canada 19 48 33 8757
2017 Ontario Region 20 45 35 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 21 47 32 64

Question 62. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Correctional Service Canada 23 31 23 12 5 7 1727
2017 Ontario Region 21 37 19 13 6 4 230
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 23 31 24 8 8 8 13
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Correctional Service Canada 28 39 15 9 9 1 0 67 18 8741
2017 Ontario Region 29 32 13 10 14 0 1 62 24 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 38 44 6 5 6 0 0 82 11 64

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Correctional Service Canada 16 37 20 13 12 1 0 54 26 8742
2017 Ontario Region 15 31 18 17 17 1 0 47 34 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 23 36 6 16 19 0 0 59 34 64

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Correctional Service Canada 17 30 33 12 5 1 2 18 48 8717
2017 Ontario Region 21 29 29 12 6 1 2 18 52 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 14 25 34 19 7 0 0 26 40 64

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Correctional Service Canada 20 27 28 14 7 1 2 22 49 8706
2017 Ontario Region 20 26 29 14 8 1 2 23 48 1150
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 29 27 31 5 7 0 1 12 56 64

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Correctional Service Canada 21 26 28 14 6 2 4 21 50 8715
2017 Ontario Region 21 22 29 14 9 1 4 24 46 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 18 18 36 11 12 2 3 24 38 64

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Correctional Service Canada 10 17 33 24 10 1 5 36 28 8685
2017 Ontario Region 10 13 31 24 13 1 7 41 25 1149
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 8 12 47 16 13 0 3 30 21 64

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Correctional Service Canada 23 25 27 13 7 1 3 21 51 8717
2017 Ontario Region 25 22 26 13 9 1 3 23 50 1151
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 37 25 27 5 6 0 0 11 62 64

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Correctional Service Canada 16 21 27 20 10 2 5 32 40 8715
2017 Ontario Region 11 17 24 24 15 2 7 43 31 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 29 28 26 8 6 0 3 14 59 64

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Correctional Service Canada 20 25 29 13 6 3 4 20 48 8710
2017 Ontario Region 19 23 26 15 8 4 5 25 47 1151
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 23 20 38 8 10 0 1 18 44 64

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Correctional Service Canada 24 29 14 15 17 1 1 53 32 8753
2017 Ontario Region 22 24 12 16 24 1 1 46 41 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 25 22 16 11 25 1 0 47 37 64

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Correctional Service Canada 20 38 15 14 12 0 0 59 26 8734
2017 Ontario Region 17 32 16 17 17 1 0 50 34 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 25 34 9 22 10 0 0 58 32 63

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Correctional Service Canada 25 35 21 8 8 3 1 62 17 8742
2017 Ontario Region 24 32 22 8 10 3 1 58 19 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 29 41 11 11 5 3 0 73 16 64

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Correctional Service Canada 22 40 18 10 8 2 0 63 19 8742
2017 Ontario Region 20 37 18 12 11 2 0 58 23 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 17 45 3 19 13 3 0 63 33 63

Question 57. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Correctional Service Canada 24 39 14 11 11 0 0 63 23 8743
2017 Ontario Region 22 34 14 14 15 0 1 56 29 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 23 31 17 14 14 0 0 54 28 64

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Correctional Service Canada 14 28 18 17 19 2 2 44 37 8754
2017 Ontario Region 13 23 17 18 26 2 2 38 45 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 15 11 16 22 27 3 6 29 53 64

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Correctional Service Canada 24 42 17 8 6 2 0 68 15 8719
2017 Ontario Region 24 41 16 8 10 1 1 66 18 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 40 30 6 11 11 1 0 71 23 64

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Correctional Service Canada 24 37 15 11 11 2 0 62 22 8731
2017 Ontario Region 23 33 15 12 15 2 1 58 27 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 28 25 11 18 16 3 0 54 34 64

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Correctional Service Canada 16 35 21 13 11 3 1 54 25 8741
2017 Ontario Region 14 34 19 13 17 2 0 50 31 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 13 41 11 17 17 1 0 54 35 64

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Correctional Service Canada 13 25 16 18 24 4 1 40 43 8732
2017 Ontario Region 12 20 15 19 29 3 0 34 51 1154
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 9 22 14 16 36 3 0 32 53 64

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Correctional Service Canada 20 50 7 16 7 0 0 70 23 8765
2017 Ontario Region 17 46 6 19 10 0 0 64 30 1161
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 17 38 5 29 12 0 0 54 41 64

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Correctional Service Canada 24 35 10 17 14 0 0 59 31 8758
2017 Ontario Region 23 29 8 21 18 0 1 52 39 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 23 32 6 19 21 0 0 54 39 64

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Correctional Service Canada 23 38 12 16 11 0 0 61 27 8721
2017 Ontario Region 20 32 10 21 17 0 0 52 38 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 20 30 11 19 20 0 0 50 38 63

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Correctional Service Canada 63 26 5 3 2 0 1 91 4 8732
2017 Ontario Region 67 21 6 3 2 0 1 89 4 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 80 17 3 0 0 0 0 97 0 64

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Correctional Service Canada 67 21 5 3 3 0 1 89 6 8756
2017 Ontario Region 76 14 6 1 2 0 2 91 3 1161
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 89 8 3 0 0 0 0 97 0 64

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Correctional Service Canada 69 15 6 2 2 1 5 89 5 8750
2017 Ontario Region 72 9 7 1 3 1 7 89 4 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 89 8 3 0 0 0 0 97 0 64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Correctional Service Canada 75 14 5 1 3 0 3 91 4 8742
2017 Ontario Region 75 11 6 1 3 1 4 90 4 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 84 4 8 0 2 0 1 90 2 64

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Correctional Service Canada 60 17 9 3 3 2 6 84 6 8755
2017 Ontario Region 66 11 9 1 3 2 8 85 5 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 81 9 6 0 2 1 0 92 2 64

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Correctional Service Canada 66 19 7 1 2 2 3 89 4 8746
2017 Ontario Region 71 13 8 1 2 3 3 89 3 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 81 11 5 0 0 1 1 95 0 64

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 18 82 173948
2017 Correctional Service Canada 34 66 8741
2017 Ontario Region 40 60 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 31 69 64

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 51 30018
2017 Correctional Service Canada 60 2583
2017 Ontario Region 60 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 50 20

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 63 30018
2017 Correctional Service Canada 64 2583
2017 Ontario Region 69 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 75 20

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30018
2017 Correctional Service Canada 10 2583
2017 Ontario Region 10 401

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 5 30018
2017 Correctional Service Canada 32 2583
2017 Ontario Region 39 401

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 6 30018
2017 Correctional Service Canada 9 2583
2017 Ontario Region 11 401

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30018
2017 Correctional Service Canada 11 2583
2017 Ontario Region 17 401

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 4 30018
2017 Correctional Service Canada 3 2583
2017 Ontario Region 4 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 20

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Correctional Service Canada 48 2585
2017 Ontario Region 55 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 35 20

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Organization
(%)		 Total responses
2017 Public Service 40 30045
2017 Correctional Service Canada 42 2585
2017 Ontario Region 46 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 50 20

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Organization
(%)		 Total responses
2017 Public Service 45 30045
2017 Correctional Service Canada 51 2585
2017 Ontario Region 51 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 50 20

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Correctional Service Canada 46 2585
2017 Ontario Region 46 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 45 20

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Organization
(%)		 Total responses
2017 Public Service 30 30045
2017 Correctional Service Canada 33 2585
2017 Ontario Region 36 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 35 20

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Organization
(%)		 Total responses
2017 Public Service 57 30045
2017 Correctional Service Canada 66 2585
2017 Ontario Region 63 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 45 20

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Organization
(%)		 Total responses
2017 Public Service 36 30045
2017 Correctional Service Canada 47 2585
2017 Ontario Region 45 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 41 20

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Organization
(%)		 Total responses
2017 Public Service 2 30045
2017 Correctional Service Canada 8 2585
2017 Ontario Region 11 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 20

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2017 Public Service 10 30045
2017 Correctional Service Canada 20 2585
2017 Ontario Region 25 401

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Organization
(%)		 Total responses
2017 Public Service 13 30045
2017 Correctional Service Canada 23 2585
2017 Ontario Region 23 401

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Organization
(%)		 Total responses
2017 Public Service 48 30045
2017 Correctional Service Canada 52 2585
2017 Ontario Region 55 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 71 20

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30045
2017 Correctional Service Canada 40 2585
2017 Ontario Region 47 401

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30045
2017 Correctional Service Canada 14 2585
2017 Ontario Region 16 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 26 20

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 52 30031
2017 Correctional Service Canada 47 2583
2017 Ontario Region 45 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 56 20

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30031
2017 Correctional Service Canada 34 2583
2017 Ontario Region 35 401

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30031
2017 Correctional Service Canada 8 2583
2017 Ontario Region 8 401

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 22 30031
2017 Correctional Service Canada 31 2583
2017 Ontario Region 34 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 51 20

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Correctional Service Canada 16 2583
2017 Ontario Region 17 401

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30031
2017 Correctional Service Canada 12 2583
2017 Ontario Region 14 401

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30031
2017 Correctional Service Canada 21 2583
2017 Ontario Region 21 401

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Correctional Service Canada 11 2583
2017 Ontario Region 12 401

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 25 30031
2017 Correctional Service Canada 24 2583
2017 Ontario Region 22 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 24 20

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Correctional Service Canada 13 2297
2017 Ontario Region 12 353

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 17 27791
2017 Correctional Service Canada 13 2297
2017 Ontario Region 11 353

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Correctional Service Canada 11 2297
2017 Ontario Region 10 353

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 27791
2017 Correctional Service Canada 7 2297
2017 Ontario Region 6 353

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Correctional Service Canada 7 2297
2017 Ontario Region 6 353

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 27791
2017 Correctional Service Canada 8 2297
2017 Ontario Region 5 353

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Correctional Service Canada 6 2297
2017 Ontario Region 6 353

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Correctional Service Canada 9 2297
2017 Ontario Region 7 353

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Correctional Service Canada 11 2297
2017 Ontario Region 12 353

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 26 27791
2017 Correctional Service Canada 30 2297
2017 Ontario Region 31 353
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 37 17

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Correctional Service Canada 12 2297
2017 Ontario Region 10 353

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 45 27791
2017 Correctional Service Canada 49 2297
2017 Ontario Region 50 353
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 42 17

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 27791
2017 Correctional Service Canada 3 2297
2017 Ontario Region 2 353
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 17

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 53 27791
2017 Correctional Service Canada 60 2297
2017 Ontario Region 66 353
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 82 17

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 27791
2017 Correctional Service Canada 2 2297
2017 Ontario Region 3 353
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 27791
2017 Correctional Service Canada 15 2297
2017 Ontario Region 15 353

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 30021
2017 Correctional Service Canada 96 4 2578
2017 Ontario Region 95 5 401
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 95 5 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Correctional Service Canada 9 19 21 14 21 12 4 34 41 8762
2017 Ontario Region 10 16 17 17 27 9 4 30 51 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 9 22 21 14 25 7 1 35 43 64

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Correctional Service Canada 15 28 20 14 18 5 1 45 34 8746
2017 Ontario Region 14 22 18 14 26 5 1 38 43 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 14 27 19 19 17 4 0 43 37 64

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 8 92 173800
2017 Correctional Service Canada 16 84 8730
2017 Ontario Region 20 80 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 16 84 64

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 38 13842
2017 Correctional Service Canada 47 1171
2017 Ontario Region 45 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 60 10

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 79 13842
2017 Correctional Service Canada 76 1171
2017 Ontario Region 78 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 59 10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Correctional Service Canada 6 1171
2017 Ontario Region 6 188

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Correctional Service Canada 24 1171
2017 Ontario Region 29 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Correctional Service Canada 11 1171
2017 Ontario Region 13 188

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13842
2017 Correctional Service Canada 10 1171
2017 Ontario Region 11 188

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Correctional Service Canada 7 1171
2017 Ontario Region 8 188

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Organization
(%)		 Total responses
2017 Public Service 24 13782
2017 Correctional Service Canada 34 1164
2017 Ontario Region 31 186

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13782
2017 Correctional Service Canada 19 1164
2017 Ontario Region 17 186

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Organization
(%)		 Total responses
2017 Public Service 14 13782
2017 Correctional Service Canada 22 1164
2017 Ontario Region 19 186

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13782
2017 Correctional Service Canada 8 1164
2017 Ontario Region 4 186

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Organization
(%)		 Total responses
2017 Public Service 25 13782
2017 Correctional Service Canada 20 1164
2017 Ontario Region 22 186

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Organization
(%)		 Total responses
2017 Public Service 30 13782
2017 Correctional Service Canada 36 1164
2017 Ontario Region 44 186

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13782
2017 Correctional Service Canada 7 1164
2017 Ontario Region 8 186

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2017 Public Service 2 13782
2017 Correctional Service Canada 3 1164
2017 Ontario Region 3 186

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13782
2017 Correctional Service Canada 10 1164
2017 Ontario Region 10 186

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Correctional Service Canada 15 1164
2017 Ontario Region 19 186

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2017 Public Service 1 13782
2017 Correctional Service Canada 2 1164

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Correctional Service Canada 19 1164
2017 Ontario Region 20 186

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2017 Public Service 0 13782
2017 Correctional Service Canada 1 1164

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 20 13782
2017 Correctional Service Canada 19 1164
2017 Ontario Region 18 186

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 31 13844
2017 Correctional Service Canada 32 1171
2017 Ontario Region 31 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 62 10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13844
2017 Correctional Service Canada 22 1171
2017 Ontario Region 22 188

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Correctional Service Canada 7 1171
2017 Ontario Region 5 188

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13844
2017 Correctional Service Canada 25 1171
2017 Ontario Region 30 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 52 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Correctional Service Canada 11 1171
2017 Ontario Region 10 188

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13844
2017 Correctional Service Canada 11 1171
2017 Ontario Region 11 188

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13844
2017 Correctional Service Canada 13 1171
2017 Ontario Region 12 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 10

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13844
2017 Correctional Service Canada 9 1171
2017 Ontario Region 11 188
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 48 13844
2017 Correctional Service Canada 43 1171
2017 Ontario Region 43 188

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 12884
2017 Correctional Service Canada 8 1047
2017 Ontario Region 5 167

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Correctional Service Canada 9 1047
2017 Ontario Region 5 167

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Correctional Service Canada 6 1047
2017 Ontario Region 4 167

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Correctional Service Canada 3 1047
2017 Ontario Region 4 167

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Correctional Service Canada 2 1047

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Correctional Service Canada 4 1047

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 12884
2017 Correctional Service Canada 4 1047
2017 Ontario Region 4 167

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Correctional Service Canada 9 1047
2017 Ontario Region 8 167

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Correctional Service Canada 11 1047
2017 Ontario Region 15 167

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 24 12884
2017 Correctional Service Canada 26 1047
2017 Ontario Region 31 167

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Correctional Service Canada 12 1047
2017 Ontario Region 8 167

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 44 12884
2017 Correctional Service Canada 46 1047
2017 Ontario Region 47 167

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 12884
2017 Correctional Service Canada 3 1047
2017 Ontario Region 3 167

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 61 12884
2017 Correctional Service Canada 63 1047
2017 Ontario Region 67 167

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 12884
2017 Correctional Service Canada 1 1047

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Correctional Service Canada 15 1047
2017 Ontario Region 17 167

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 13875
2017 Correctional Service Canada 95 5 1176
2017 Ontario Region 96 4 190
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Correctional Service Canada 11 22 27 8 11 16 5 41 25 8752
2017 Ontario Region 11 19 26 11 15 14 4 37 31 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 10 25 21 16 9 18 1 43 31 64

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Correctional Service Canada 18 30 23 9 11 8 1 52 22 8734
2017 Ontario Region 16 25 24 11 15 8 2 46 28 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 18 33 19 13 13 4 0 53 27 63

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 17 83 173939
2017 Correctional Service Canada 22 78 8743
2017 Ontario Region 28 72 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 22 78 64

Question 89. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 78 22 29537
2017 Correctional Service Canada 75 25 1807
2017 Ontario Region 76 24 291
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 86 14 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Correctional Service Canada 38 39 7 9 5 1 1 78 15 1374
2017 Ontario Region 36 37 6 13 7 1 1 74 20 222
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 33 25 8 25 8 0 0 58 34 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Correctional Service Canada 26 51 10 5 2 1 5 82 8 8761
2017 Ontario Region 29 52 8 4 1 1 4 86 5 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 31 54 5 7 0 0 3 87 8 64

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Correctional Service Canada 9 29 22 15 12 9 4 44 30 8739
2017 Ontario Region 9 29 19 18 16 6 3 42 37 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 11 28 19 16 19 6 1 42 38 64

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Correctional Service Canada 27 36 15 7 5 5 5 70 14 8764
2017 Ontario Region 27 32 15 9 7 6 4 66 18 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 25 35 13 8 11 5 3 65 21 64

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Correctional Service Canada 18 32 17 12 11 6 4 56 25 8736
2017 Ontario Region 16 25 16 16 16 7 4 47 36 1154
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 24 21 12 15 21 6 1 49 38 64
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Correctional Service Canada 38 31 11 9 10 1 0 69 19 8750
2017 Ontario Region 36 28 10 11 13 1 0 65 25 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 34 27 14 11 13 0 1 62 24 64

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Correctional Service Canada 37 28 15 6 11 2 0 67 18 8756
2017 Ontario Region 35 26 14 6 15 2 0 64 22 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 36 30 15 5 11 2 1 68 16 64

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Correctional Service Canada 15 40 17 13 13 2 0 56 26 8749
2017 Ontario Region 15 36 16 13 18 2 0 52 32 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 14 31 14 17 22 1 0 45 40 64

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Correctional Service Canada 8 23 16 20 31 1 0 31 53 8748
2017 Ontario Region 8 21 12 18 41 1 0 29 59 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 7 25 11 14 42 0 0 33 56 63

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Correctional Service Canada 14 17 17 17 33 1 1 31 52 8749
2017 Ontario Region 16 18 17 16 30 1 1 35 47 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 22 28 17 13 21 0 0 50 33 64

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Correctional Service Canada 17 26 27 16 13 0 1 44 29 8730
2017 Ontario Region 21 25 23 14 14 1 2 48 28 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 6 13 25 19 37 0 0 19 56 64

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Correctional Service Canada 23 29 23 12 9 1 3 55 21 8720
2017 Ontario Region 28 30 18 10 9 1 5 62 20 1151
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 18 22 27 21 8 0 3 42 30 63

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Correctional Service Canada 16 22 23 18 19 1 2 38 38 8736
2017 Ontario Region 19 20 21 17 20 1 2 40 38 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 8 15 14 22 38 0 3 23 62 64

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Correctional Service Canada 38 25 15 8 6 1 8 69 15 8724
2017 Ontario Region 41 22 14 7 7 1 8 68 16 1150
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 25 14 21 19 21 0 0 39 40 64

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Correctional Service Canada 22 29 24 14 10 0 1 51 24 8718
2017 Ontario Region 22 27 24 14 13 0 0 49 27 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 12 17 28 13 30 0 0 29 43 64

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Correctional Service Canada 19 28 25 15 11 1 1 48 26 8708
2017 Ontario Region 18 27 23 17 14 0 1 45 31 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 17 33 23 18 9 0 0 50 27 64

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Correctional Service Canada 16 28 25 17 13 1 1 44 31 8714
2017 Ontario Region 15 26 23 19 14 1 1 42 35 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 18 30 24 15 10 0 3 49 26 64

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Correctional Service Canada 21 30 22 14 11 1 1 52 26 8714
2017 Ontario Region 23 26 20 16 13 1 1 49 30 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 28 31 16 14 8 0 3 61 23 63

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Correctional Service Canada 23 31 22 12 9 1 2 56 22 8689
2017 Ontario Region 27 31 19 11 10 1 2 59 21 1152
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 17 33 23 19 8 0 0 50 27 64

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Correctional Service Canada 34 27 19 11 8 0 1 62 18 8746
2017 Ontario Region 32 24 19 13 10 0 1 57 23 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 34 22 26 8 8 0 2 57 16 64

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Correctional Service Canada 48 21 12 8 8 1 2 71 16 8744
2017 Ontario Region 43 22 13 10 10 1 2 67 20 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 45 17 20 8 10 0 0 62 18 64

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Correctional Service Canada 36 33 15 8 5 0 1 71 13 8737
2017 Ontario Region 32 34 16 11 6 0 1 67 17 1155
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 45 33 8 6 6 0 2 79 13 64

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Correctional Service Canada 40 25 15 9 10 0 1 66 19 8739
2017 Ontario Region 36 24 14 12 13 0 1 61 25 1153
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 38 24 13 9 16 0 0 62 25 64

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Correctional Service Canada 46 16 8 3 2 1 25 83 6 8726
2017 Ontario Region 41 16 8 3 3 0 29 81 8 1154
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 43 15 6 2 3 0 31 84 7 64

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Correctional Service Canada 55 24 9 3 2 1 7 85 5 8675
2017 Ontario Region 50 25 10 3 4 1 6 81 8 1149
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 54 15 19 5 2 0 5 73 7 64

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Correctional Service Canada 63 17 7 4 5 1 5 84 9 8750
2017 Ontario Region 60 19 7 4 4 1 6 85 8 1158
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 69 15 3 1 6 2 3 89 8 64

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Correctional Service Canada 46 31 14 4 3 0 3 80 6 8742
2017 Ontario Region 44 32 13 4 3 1 3 79 7 1157
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 48 24 17 6 2 0 3 74 8 64

Question 84. Overall, my level of work-related stress is
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Correctional Service Canada 7 22 39 19 12 0 0 29 31 8759
2017 Ontario Region 6 19 38 21 15 0 0 25 36 1159
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 3 18 33 25 21 0 0 21 46 64

Question 85. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Correctional Service Canada 14 27 39 14 6 0 0 20 41 8727
2017 Ontario Region 18 29 36 12 4 0 1 17 47 1156
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 19 38 31 9 3 0 0 12 57 64
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Correctional Service Canada 23 23 20 13 19 3 1 24 76 8761
2017 Ontario Region 26 24 20 11 14 4 1 27 73 1160
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 27 22 20 11 16 3 0 28 72 63

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 22 111807
2017 Correctional Service Canada 28 6379
2017 Ontario Region 24 788
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 16 44

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 34 111807
2017 Correctional Service Canada 38 6379
2017 Ontario Region 34 788
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 41 44

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 18 111807
2017 Correctional Service Canada 15 6379
2017 Ontario Region 14 788
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 11 44

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2017 Public Service 47 111807
2017 Correctional Service Canada 59 6379
2017 Ontario Region 61 788
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 55 44

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2017 Public Service 6 111807
2017 Correctional Service Canada 9 6379
2017 Ontario Region 7 788
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 7 44

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 40 111807
2017 Correctional Service Canada 34 6379
2017 Ontario Region 31 788
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 29 44

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Correctional Service Canada 7 41 18 11 4 20 6172
2017 Ontario Region 10 42 15 11 3 20 752
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 14 42 20 7 2 14 43

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Correctional Service Canada 6 17 16 17 35 2 8 25 57 6418
2017 Ontario Region 7 17 15 16 35 2 8 27 57 792
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 6 18 13 12 44 0 7 26 59 44

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Correctional Service Canada 2 7 12 15 56 2 7 9 78 6420
2017 Ontario Region 3 8 11 13 56 2 8 12 77 791
2017 Ontario Region - Parole Office - Central Ontario District (including Community Correctional Centres) 2 4 9 11 60 2 12 7 83 44
Report a problem or mistake on this page
Date modified: