2017 Public Service Employee Survey Results for Transport Canada

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Transport Canada 31 47 6 11 5 0 0 78 16 3892
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Transport Canada 33 45 6 11 5 0 0 78 16 3500
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Transport Canada 39 42 5 9 4 0 0 82 13 4186
2008 Public Service 36 46 4 9 4 0 0 82 13 169250
2008 Transport Canada 39 44 4 9 3 0 0 83 12 3734

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Transport Canada 65 24 5 3 1 1 1 91 4 3883
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Transport Canada 67 23 5 2 1 1 1 92 4 3499
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Transport Canada 71 20 4 3 1 1 1 92 4 4185
2008 Public Service 71 20 3 3 1 0 1 92 4 169051
2008 Transport Canada 70 21 4 3 1 0 1 92 4 3731

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Transport Canada 64 20 6 6 3 0 1 85 9 3893
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Transport Canada 61 22 6 7 3 0 1 84 10 3501
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Transport Canada 62 21 6 6 4 0 1 84 10 4186
2008 Public Service 67 18 5 6 3 0 1 86 9 169106
2008 Transport Canada 62 21 6 7 3 0 1 84 10 3729

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Transport Canada 39 36 7 11 7 0 0 76 18 3891
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Transport Canada 41 35 7 10 7 0 0 76 17 3500
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Transport Canada 44 35 8 8 5 0 0 79 13 4158

Question 5. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Transport Canada 22 35 12 17 13 0 0 57 31 3894
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Transport Canada 28 38 11 14 9 0 1 66 23 3500
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Transport Canada 31 38 11 11 8 0 1 69 19 4170
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Transport Canada 33 39 11 11 5 0 0 72 16 3711

Question 6. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Transport Canada 40 41 10 6 3 0 0 81 9 3889
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Transport Canada 40 40 10 6 3 0 0 81 9 3501
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Transport Canada 43 37 10 6 4 0 0 80 10 4184
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Transport Canada 41 39 10 7 3 0 0 80 10 3729

Question 7. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Transport Canada 48 37 7 5 3 0 0 85 8 3884
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Transport Canada 46 37 8 6 3 0 0 83 9 3500
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Transport Canada 48 37 6 5 3 0 0 85 8 4171
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Transport Canada 46 40 6 5 2 0 0 87 7 3716

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Transport Canada 42 39 9 7 2 0 0 82 10 3883
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Transport Canada 43 39 9 6 3 0 0 83 8 3496

Question 9. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Transport Canada 46 33 9 7 4 0 0 79 11 3884
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Transport Canada 39 34 11 9 6 1 1 75 15 3493
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Transport Canada 40 35 10 9 6 0 1 75 15 4184

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Transport Canada 32 25 11 11 9 2 9 65 23 3888
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Transport Canada 35 25 11 9 9 2 9 67 21 3499
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Transport Canada 31 26 9 11 12 1 9 64 26 4182
2008 Public Service 34 24 9 11 12 2 9 65 25 168919
2008 Transport Canada 37 26 8 12 10 1 6 68 23 3725

Question 11. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Transport Canada 32 44 11 7 5 0 0 77 12 3890
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Transport Canada 31 43 11 9 6 0 0 74 15 3495
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Transport Canada 33 39 11 9 7 0 0 73 16 4179
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Transport Canada 35 40 11 8 6 0 0 76 14 3711

Question 12. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Transport Canada 27 38 15 11 8 0 0 66 19 3893
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Transport Canada 25 36 16 13 10 1 0 61 23 3495
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Transport Canada 23 34 17 13 12 0 0 58 25 4182

Question 13. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Transport Canada 27 41 14 12 6 0 0 68 17 3888

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Transport Canada 38 40 11 7 4 0 0 78 11 3887
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Transport Canada 38 40 12 6 4 0 0 78 10 3496
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Transport Canada 37 39 11 7 5 0 0 77 12 4182
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Transport Canada 41 38 10 6 4 1 0 80 10 3727

Question 15. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Transport Canada 30 38 14 10 8 0 0 68 18 3887

Question 16. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Transport Canada 51 34 9 3 2 0 0 85 5 3886
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Transport Canada 60 28 8 2 2 0 0 88 4 3494
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Transport Canada 57 31 7 3 2 0 0 87 5 4180

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Transport Canada 29 43 12 9 6 0 0 73 15 3880
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Transport Canada 26 42 11 12 8 0 0 68 20 3497
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Transport Canada 30 39 12 11 8 0 0 70 19 4178

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Transport Canada 33 35 15 10 6 0 0 69 16 3878
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Transport Canada 31 35 15 10 8 0 0 66 18 3496

Question 19. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Transport Canada 31 38 15 10 6 0 0 69 16 3883
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Transport Canada 31 37 14 10 7 0 0 69 17 3494
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Transport Canada 34 38 13 9 6 0 0 73 14 4164

Question 20. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Transport Canada 40 39 11 6 4 0 0 79 9 3881
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Transport Canada 40 39 12 6 3 0 0 79 9 3494
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Transport Canada 41 39 9 7 4 0 0 80 11 4183
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Transport Canada 43 40 8 5 4 0 0 83 9 3728

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Transport Canada 32 38 17 8 5 0 0 70 12 3894
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Transport Canada 28 35 19 9 7 0 1 65 16 3496
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Transport Canada 28 34 20 10 7 0 0 63 17 4183
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Transport Canada 22 36 22 12 8 0 0 58 20 3727

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Transport Canada 10 25 37 17 8 1 3 26 36 3877
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Transport Canada 12 27 36 16 6 1 2 23 40 3482
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Transport Canada 13 29 34 15 6 0 2 22 43 4175
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Transport Canada 11 30 36 16 5 1 2 22 42 3718

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Transport Canada 10 19 30 21 13 3 4 37 31 3862
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Transport Canada 11 19 29 22 12 3 3 37 32 3473
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Transport Canada 15 18 25 23 13 1 4 38 35 4167
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Transport Canada 11 20 27 23 13 2 3 38 33 3712

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Transport Canada 16 26 31 15 8 2 3 24 44 3875
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Transport Canada 20 27 30 13 6 2 3 20 49 3474
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Transport Canada 19 25 29 15 7 1 3 23 47 4169
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Transport Canada 14 25 33 17 8 1 3 26 40 3707

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Transport Canada 8 17 32 26 13 1 3 41 26 3852
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Transport Canada 10 19 33 25 10 1 2 36 30 3468
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Transport Canada 10 18 33 25 12 0 3 37 29 4165
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Transport Canada 8 19 34 25 11 1 2 37 27 3705

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Transport Canada 17 23 28 16 10 2 4 27 43 3866
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Transport Canada 21 26 27 14 8 2 3 23 49 3481
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Transport Canada 22 23 27 15 9 1 3 25 47 4170
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Transport Canada 17 24 29 17 9 1 3 27 43 3710

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Transport Canada 11 19 26 21 15 4 5 40 32 3872
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Transport Canada 9 16 27 25 14 3 5 42 28 3482
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Transport Canada 8 14 27 26 17 2 6 46 24 4171
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Transport Canada 10 19 27 23 14 2 4 40 31 3714

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Transport Canada 17 25 31 14 8 3 3 23 44 3873
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Transport Canada 20 27 30 13 6 2 3 20 49 3485
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Transport Canada 69 17 5 3 2 0 3 88 6 3893
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Transport Canada 69 16 5 4 2 0 3 88 6 3487
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Transport Canada 67 16 6 4 3 1 4 87 7 4172
2008 Public Service 66 14 5 4 4 1 7 86 9 167148
2008 Transport Canada 64 15 6 4 4 0 7 85 9 3688

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Transport Canada 28 32 15 9 8 4 4 65 19 3887
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Transport Canada 30 30 15 9 9 4 3 65 19 3491

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Transport Canada 45 30 9 8 7 1 0 76 15 3887
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Transport Canada 45 29 9 8 8 1 0 75 16 3493

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Transport Canada 34 36 12 10 7 1 0 71 17 3888
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Transport Canada 31 38 11 12 6 1 1 71 18 3490
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Transport Canada 31 36 12 11 7 2 1 69 19 4166
2008 Public Service 26 37 12 14 8 2 1 65 22 166238
2008 Transport Canada 32 37 11 12 7 2 1 70 19 3670

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Transport Canada 30 28 14 10 8 9 1 65 19 3883
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Transport Canada 31 28 15 10 8 7 1 64 20 3488
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Transport Canada 32 26 14 10 10 7 1 63 22 4161
2008 Public Service 27 28 14 13 11 7 1 59 25 166166
2008 Transport Canada 33 26 12 11 11 6 1 64 23 3670

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Transport Canada 13 22 18 15 13 17 3 44 34 3888
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Transport Canada 12 21 20 16 15 13 3 39 37 3486

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Transport Canada 45 37 8 7 3 0 0 82 11 3884
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Transport Canada 42 39 8 7 4 0 0 81 10 3485
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Transport Canada 41 34 11 8 5 1 1 76 13 3894
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Transport Canada 39 34 12 9 6 1 0 73 15 3490
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Transport Canada 34 35 13 10 7 0 0 69 18 4169
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Transport Canada 29 35 13 12 10 0 0 65 22 3682

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Transport Canada 48 30 11 6 4 2 1 79 10 3891
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Transport Canada 46 29 11 6 6 2 1 77 12 3489
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Transport Canada 40 30 13 9 7 2 0 72 16 4167
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Transport Canada 38 30 12 9 8 2 1 70 17 3680

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Transport Canada 45 32 10 8 5 1 1 78 13 3895
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Transport Canada 42 32 10 9 6 1 0 75 15 3489
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Transport Canada 37 33 11 10 8 0 0 70 18 4163
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Transport Canada 34 34 10 11 10 1 0 68 22 3682

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Transport Canada 78 12 4 1 1 0 3 93 3 3887
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Transport Canada 77 13 4 2 2 0 3 93 4 3490
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Transport Canada 76 12 4 2 2 0 4 92 4 4164
2008 Public Service 78 8 3 2 3 0 6 92 5 166455
2008 Transport Canada 75 9 3 2 3 0 7 91 6 3675

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Transport Canada 52 24 7 4 5 3 4 82 10 3887
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Transport Canada 46 25 9 6 6 3 4 77 13 3490
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Transport Canada 39 28 9 8 9 2 4 71 18 4181

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Transport Canada 57 26 8 5 4 1 0 83 9 3891

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Transport Canada 57 24 10 4 4 1 0 82 8 3891

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Transport Canada 52 26 10 6 5 0 0 79 11 3884
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Transport Canada 49 27 11 7 6 0 0 76 12 3490
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Transport Canada 22 37 15 9 6 4 6 66 17 922
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Transport Canada 29 34 15 8 6 3 5 68 16 865

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Transport Canada 26 35 16 9 6 7 0 66 17 3894
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Transport Canada 25 35 16 9 8 7 0 65 18 3483
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Transport Canada 24 30 18 10 11 6 0 58 23 4152

Question 41. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Transport Canada 23 33 19 13 9 3 0 58 23 3893
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Transport Canada 22 33 19 13 11 2 0 56 25 3482
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Transport Canada 21 30 17 14 16 2 0 52 30 4153
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Transport Canada 23 32 16 13 15 2 0 55 29 3663

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Transport Canada 16 30 21 16 11 6 0 49 28 3888
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Transport Canada 15 31 20 16 12 6 0 49 30 3479
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Transport Canada 13 30 18 17 16 5 0 45 35 4152
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Transport Canada 12 31 18 19 15 5 0 46 35 3653

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Transport Canada 18 27 19 14 14 7 0 49 30 3891
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Transport Canada 17 26 19 15 16 7 0 46 33 3478
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Transport Canada 16 27 18 14 18 7 0 46 35 4151
2008 Public Service 14 29 18 16 15 8 0 47 33 165352
2008 Transport Canada 15 29 16 15 18 8 0 47 35 3650

Question 44. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Transport Canada 15 31 20 17 12 4 0 49 30 3887
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Transport Canada 15 32 20 17 13 3 0 49 31 3479
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Transport Canada 14 31 18 19 16 2 0 46 36 4151
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Transport Canada 14 35 16 19 14 2 0 50 34 3647
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Transport Canada 22 41 18 12 5 2 0 64 17 3886
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Transport Canada 22 41 18 11 6 2 0 64 17 3482
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Transport Canada 22 40 16 12 8 2 0 63 20 4156

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Transport Canada 38 43 11 4 2 2 0 83 6 3886
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Transport Canada 40 41 10 4 2 3 0 83 6 3474
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Transport Canada 40 38 11 5 3 3 0 80 8 4158

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Transport Canada 34 38 12 8 4 3 1 75 12 3878
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Transport Canada 37 37 11 7 5 3 1 77 12 3474
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Transport Canada 35 32 11 9 7 5 1 71 17 4159
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Transport Canada 32 34 12 10 7 4 1 69 18 3663

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Transport Canada 24 34 20 10 5 5 1 62 16 3884
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Transport Canada 26 33 20 10 5 5 1 63 16 3474
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Transport Canada 17 31 24 12 9 5 1 51 23 4157

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Transport Canada 18 25 19 13 11 11 4 50 27 3884
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Transport Canada 17 24 19 13 14 11 3 47 31 3476
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Transport Canada 15 22 19 14 15 12 3 44 34 4158

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Transport Canada 57 23 9 4 2 2 4 85 6 3887
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Transport Canada 57 22 9 4 2 2 5 84 7 3473

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Transport Canada 61 23 6 3 2 3 3 89 5 3888
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Transport Canada 65 21 6 2 1 3 3 91 3 3473
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Transport Canada 68 18 6 2 1 2 3 90 3 4169
2008 Public Service 67 18 6 2 1 2 3 89 4 168297
2008 Transport Canada 70 17 6 2 2 1 2 90 4 3712

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Transport Canada 20 31 18 16 12 4 1 53 28 3887
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Transport Canada 23 33 16 13 11 3 1 58 25 3471
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Transport Canada 24 33 14 14 13 2 0 58 27 4170
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Transport Canada 24 35 16 12 11 2 0 60 23 3709

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Transport Canada 18 29 16 16 16 3 3 50 33 3886
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Transport Canada 18 26 16 15 19 3 3 46 37 3471
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Transport Canada 15 26 16 16 23 2 2 43 41 4172
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Transport Canada 15 30 15 16 20 1 2 46 38 3706

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Transport Canada 21 37 21 10 7 4 0 61 18 3890

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Transport Canada 35 35 17 4 3 6 1 76 7 3885
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Transport Canada 39 34 15 4 2 6 1 78 6 3471

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Transport Canada 36 42 13 5 2 2 0 80 7 3888
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Transport Canada 37 38 14 5 3 3 0 78 8 3472
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Transport Canada 31 38 15 7 6 3 0 72 13 4151

Question 57. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Transport Canada 45 38 9 5 3 0 0 83 8 3888
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Transport Canada 46 36 9 5 4 0 0 82 8 3472
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Transport Canada 40 36 11 6 6 0 0 76 13 4148
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Transport Canada 36 39 11 7 6 0 0 76 13 3649

Question 58. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Transport Canada 35 34 16 9 6 1 0 69 15 3887
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Transport Canada 34 35 15 9 7 1 0 69 16 3472
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Transport Canada 33 32 17 9 9 0 0 65 18 4141

Question 59. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Transport Canada 33 36 15 10 6 0 0 70 15 3891
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Transport Canada 32 36 15 9 6 1 0 69 16 3472
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Transport Canada 32 34 14 10 10 0 0 66 20 4144
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Transport Canada 33 37 12 10 7 0 0 71 17 3645

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Transport Canada 31 29 18 10 8 4 1 63 18 3888
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Transport Canada 33 27 17 10 8 4 1 63 19 3473
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Transport Canada 33 25 17 11 10 4 1 61 21 4144
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Transport Canada 31 28 16 11 8 4 1 63 20 3642
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Public Service 26 40 34 174196
2017 Transport Canada 27 38 34 3890
2014 Public Service 26 40 34 180859
2014 Transport Canada 29 37 34 3470
2011 Public Service 27 42 31 198979
2011 Transport Canada 29 38 34 4146

Question 62. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Transport Canada 19 30 31 5 9 7 1059
2014 Public Service 18 32 30 10 9999 11 47681
2014 Transport Canada 18 35 27 10 9999 10 1003
2011 Public Service 19 32 31 8 9999 10 53795
2011 Transport Canada 19 31 31 10 9999 10 1197
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 18 82 173948
2017 Transport Canada 18 82 3886
2014 Public Service 19 81 180560
2014 Transport Canada 19 81 3461

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 51 30018
2017 Transport Canada 49 686
2014 Public Service 50 32448
2014 Transport Canada 48 631

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 63 30018
2017 Transport Canada 58 686
2014 Public Service 63 32448
2014 Transport Canada 63 631

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30018
2017 Transport Canada 8 686
2014 Public Service 7 32448
2014 Transport Canada 9 631

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 5 30018
2014 Public Service 4 32448
2014 Transport Canada 0 631

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 6 30018
2017 Transport Canada 4 686
2014 Public Service 5 32448
2014 Transport Canada 2 631

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30018
2017 Transport Canada 9 686
2014 Public Service 9 32448
2014 Transport Canada 7 631

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 4 30018
2017 Transport Canada 3 686
2014 Public Service 4 32448
2014 Transport Canada 4 631

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Transport Canada 43 687
2014 Public Service 40 32479
2014 Transport Canada 42 632

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Organization
(%)		 Total responses
2017 Public Service 40 30045
2017 Transport Canada 39 687
2014 Public Service 40 32479
2014 Transport Canada 40 632

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Organization
(%)		 Total responses
2017 Public Service 45 30045
2017 Transport Canada 44 687
2014 Public Service 43 32479
2014 Transport Canada 43 632

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Transport Canada 39 687
2014 Public Service 40 32479
2014 Transport Canada 37 632

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Organization
(%)		 Total responses
2017 Public Service 30 30045
2017 Transport Canada 30 687
2014 Public Service 29 32479
2014 Transport Canada 28 632

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Organization
(%)		 Total responses
2017 Public Service 57 30045
2017 Transport Canada 57 687
2014 Public Service 57 32479
2014 Transport Canada 54 632

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Organization
(%)		 Total responses
2017 Public Service 36 30045
2017 Transport Canada 36 687
2014 Public Service 36 32479
2014 Transport Canada 33 632

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Organization
(%)		 Total responses
2017 Public Service 2 30045
2017 Transport Canada 1 687
2014 Public Service 2 32479
2014 Transport Canada 1 632

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2017 Public Service 10 30045
2017 Transport Canada 9 687
2014 Public Service 9 32479
2014 Transport Canada 6 632

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Organization
(%)		 Total responses
2017 Public Service 13 30045
2017 Transport Canada 12 687
2014 Public Service 13 32479
2014 Transport Canada 14 632

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Organization
(%)		 Total responses
2017 Public Service 48 30045
2017 Transport Canada 45 687
2014 Public Service 46 32479
2014 Transport Canada 48 632

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30045
2017 Transport Canada 27 687
2014 Public Service 29 32479
2014 Transport Canada 28 632

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30045
2017 Transport Canada 12 687
2014 Public Service 14 32479
2014 Transport Canada 14 632

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 52 30031
2017 Transport Canada 54 688
2014 Public Service 51 32463
2014 Transport Canada 55 631

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30031
2017 Transport Canada 27 688
2014 Public Service 30 32463
2014 Transport Canada 26 631

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30031
2017 Transport Canada 13 688
2014 Public Service 10 32463
2014 Transport Canada 11 631

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 22 30031
2017 Transport Canada 21 688
2014 Public Service 21 32463
2014 Transport Canada 22 631

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Transport Canada 7 688
2014 Public Service 12 32463
2014 Transport Canada 10 631

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30031
2017 Transport Canada 8 688
2014 Public Service 7 32463
2014 Transport Canada 9 631

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30031
2017 Transport Canada 12 688
2014 Public Service 16 32463
2014 Transport Canada 16 631

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Transport Canada 13 688
2014 Public Service 11 32463
2014 Transport Canada 11 631

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 25 30031
2017 Transport Canada 25 688
2014 Public Service 25 32463
2014 Transport Canada 23 631

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Transport Canada 11 634
2014 Public Service 13 30161
2014 Transport Canada 14 574

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 17 27791
2017 Transport Canada 20 634
2014 Public Service 16 30161
2014 Transport Canada 15 574

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Transport Canada 10 634
2014 Public Service 11 30161
2014 Transport Canada 11 574

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 27791
2017 Transport Canada 8 634
2014 Public Service 8 30161
2014 Transport Canada 9 574

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Transport Canada 11 634
2014 Public Service 10 30161
2014 Transport Canada 12 574

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 27791
2017 Transport Canada 10 634
2014 Public Service 10 30161
2014 Transport Canada 11 574

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Transport Canada 14 634
2014 Public Service 11 30161
2014 Transport Canada 13 574

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Transport Canada 10 634
2014 Public Service 8 30161
2014 Transport Canada 6 574

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Transport Canada 8 634
2014 Public Service 11 30161
2014 Transport Canada 10 574

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 26 27791
2017 Transport Canada 24 634
2014 Public Service 25 30161
2014 Transport Canada 22 574

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Transport Canada 8 634
2014 Public Service 9 30161
2014 Transport Canada 8 574

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 45 27791
2017 Transport Canada 38 634
2014 Public Service 45 30161
2014 Transport Canada 41 574

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 27791
2017 Transport Canada 1 634
2014 Public Service 2 30161
2014 Transport Canada 2 574

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 53 27791
2017 Transport Canada 52 634
2014 Public Service 54 30161
2014 Transport Canada 52 574

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 27791
2017 Transport Canada 2 634

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 27791
2017 Transport Canada 13 634
2014 Public Service 13 30161
2014 Transport Canada 11 574

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 30021
2017 Transport Canada 90 10 686

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Transport Canada 15 19 19 6 7 26 8 51 20 3889
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Transport Canada 15 17 20 6 8 26 7 49 21 3468

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Transport Canada 26 32 18 7 5 11 1 66 13 3883
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Transport Canada 25 29 20 6 5 12 2 63 13 3467
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Transport Canada 29 36 17 6 5 7 0 70 12 4140
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Transport Canada 26 50 10 5 2 2 6 82 7 3890
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Transport Canada 26 51 11 5 1 1 5 83 6 3468
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Transport Canada 28 51 9 5 2 1 5 83 7 4144
2008 Public Service 25 49 10 7 3 2 5 79 10 165000
2008 Transport Canada 27 49 10 6 2 1 5 81 9 3643

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Transport Canada 10 22 23 9 6 24 8 45 21 3882
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Transport Canada 8 19 23 9 8 23 9 40 25 3469
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Transport Canada 9 20 22 9 11 21 7 41 28 4144

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Transport Canada 40 32 10 3 2 7 6 83 5 3891
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Transport Canada 39 33 11 3 2 7 6 82 6 3468
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Transport Canada 37 34 10 4 2 7 5 80 8 4145
2008 Public Service 33 36 12 4 2 8 5 79 7 164878
2008 Transport Canada 35 37 11 4 2 6 5 80 7 3641

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Transport Canada 29 32 13 5 4 11 6 74 11 3884
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Transport Canada 29 31 14 5 4 11 6 72 11 3465
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Transport Canada 28 32 13 7 5 10 5 71 14 4141
2008 Public Service 29 34 13 8 5 7 5 71 14 165597
2008 Transport Canada 30 32 12 8 7 7 5 70 17 3663
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 8 92 173800
2017 Transport Canada 7 93 3887
2014 Public Service 8 92 180400
2014 Transport Canada 8 92 3460

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 38 13842
2017 Transport Canada 34 284
2014 Public Service 36 13828
2014 Transport Canada 34 269

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 79 13842
2017 Transport Canada 85 284
2014 Public Service 80 13828
2014 Transport Canada 85 269

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Transport Canada 2 284
2014 Public Service 3 13828
2014 Transport Canada 2 269

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Transport Canada 0 284
2014 Public Service 3 13828

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Transport Canada 6 284
2014 Public Service 7 13828
2014 Transport Canada 6 269

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13842
2017 Transport Canada 7 284
2014 Public Service 8 13828
2014 Transport Canada 3 269

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842
2017 Transport Canada 4 284
2014 Public Service 8 13828
2014 Transport Canada 7 269

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Organization
(%)		 Total responses
2017 Public Service 24 13782
2017 Transport Canada 18 282
2014 Public Service 20 13822
2014 Transport Canada 14 270

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13782
2017 Transport Canada 18 282
2014 Public Service 17 13822
2014 Transport Canada 15 270

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Organization
(%)		 Total responses
2017 Public Service 14 13782
2017 Transport Canada 12 282
2014 Public Service 12 13822
2014 Transport Canada 7 270

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13782
2017 Transport Canada 5 282
2014 Public Service 5 13822
2014 Transport Canada 3 270

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Organization
(%)		 Total responses
2017 Public Service 25 13782
2017 Transport Canada 24 282
2014 Public Service 23 13822
2014 Transport Canada 24 270

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Organization
(%)		 Total responses
2017 Public Service 30 13782
2017 Transport Canada 30 282
2014 Public Service 24 13822
2014 Transport Canada 22 270

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13782
2017 Transport Canada 2 282
2014 Public Service 3 13822
2014 Transport Canada 3 270

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2017 Public Service 2 13782
2017 Transport Canada 2 282

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13782
2017 Transport Canada 8 282
2014 Public Service 7 13822
2014 Transport Canada 7 270

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Transport Canada 19 282
2014 Public Service 16 13822
2014 Transport Canada 17 270

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2017 Public Service 1 13782

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Transport Canada 9 282
2014 Public Service 16 13822
2014 Transport Canada 13 270

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2017 Public Service 0 13782
2014 Public Service 1 13822

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 20 13782
2017 Transport Canada 24 282
2014 Public Service 30 13822
2014 Transport Canada 36 270

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 31 13844
2017 Transport Canada 29 283
2014 Public Service 29 13830
2014 Transport Canada 31 270

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13844
2017 Transport Canada 15 283
2014 Public Service 16 13830
2014 Transport Canada 11 270

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Transport Canada 8 283
2014 Public Service 6 13830
2014 Transport Canada 8 270

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13844
2017 Transport Canada 20 283
2014 Public Service 19 13830
2014 Transport Canada 18 270

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844
2017 Transport Canada 5 283
2014 Public Service 6 13830
2014 Transport Canada 4 270

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13844
2017 Transport Canada 9 283
2014 Public Service 7 13830
2014 Transport Canada 11 270

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13844
2017 Transport Canada 8 283
2014 Public Service 9 13830
2014 Transport Canada 6 270

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13844
2017 Transport Canada 6 283
2014 Public Service 9 13830
2014 Transport Canada 9 270

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 48 13844
2017 Transport Canada 49 283
2014 Public Service 48 13830
2014 Transport Canada 47 270

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 12884
2017 Transport Canada 7 259
2014 Public Service 6 12831
2014 Transport Canada 3 242

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Transport Canada 12 259
2014 Public Service 11 12831
2014 Transport Canada 11 242

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Transport Canada 4 259
2014 Public Service 4 12831

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Transport Canada 3 259
2014 Public Service 3 12831

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Transport Canada 3 259
2014 Public Service 3 12831
2014 Transport Canada 5 242

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884
2017 Transport Canada 5 259
2014 Public Service 5 12831
2014 Transport Canada 6 242

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 12884
2017 Transport Canada 11 259
2014 Public Service 7 12831
2014 Transport Canada 11 242

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Transport Canada 8 259
2014 Public Service 9 12831
2014 Transport Canada 10 242

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Transport Canada 6 259
2014 Public Service 10 12831
2014 Transport Canada 8 242

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 24 12884
2017 Transport Canada 21 259
2014 Public Service 23 12831
2014 Transport Canada 19 242

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884
2017 Transport Canada 4 259
2014 Public Service 9 12831
2014 Transport Canada 9 242

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 44 12884
2017 Transport Canada 43 259
2014 Public Service 44 12831
2014 Transport Canada 50 242

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 12884
2014 Public Service 2 12831

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 61 12884
2017 Transport Canada 60 259
2014 Public Service 65 12831
2014 Transport Canada 62 242

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 12884
2017 Transport Canada 3 259

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Transport Canada 11 259
2014 Public Service 13 12831
2014 Transport Canada 12 242

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 13875
2017 Transport Canada 88 12 284

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Transport Canada 16 17 21 3 3 32 8 56 9 3893
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Transport Canada 16 15 21 3 4 34 8 53 11 3465

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Transport Canada 28 31 19 3 3 14 2 71 7 3887
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Transport Canada 27 28 20 3 3 17 2 68 8 3464
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Transport Canada 33 35 16 4 3 9 0 75 7 4144
Top of Page

Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Transport Canada 28 27 20 12 12 0 2 56 24 3878

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Transport Canada 17 28 26 17 11 0 1 46 28 3883

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Transport Canada 23 31 23 13 8 1 2 55 22 3877

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Transport Canada 20 24 21 18 15 1 2 44 33 3883

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Transport Canada 43 27 12 5 4 1 8 77 9 3871

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Transport Canada 31 31 20 11 6 0 1 63 17 3882

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Transport Canada 27 34 21 10 5 1 1 63 16 3875

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Transport Canada 21 32 24 14 7 1 1 54 21 3876

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Transport Canada 25 33 21 12 8 1 1 59 20 3881

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Transport Canada 25 33 22 11 6 1 2 60 18 3875

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Transport Canada 54 25 12 5 3 0 2 80 8 3885

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Transport Canada 70 13 7 4 3 1 3 86 7 3882

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Transport Canada 56 27 9 4 2 0 2 84 6 3878

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Transport Canada 60 20 9 5 4 0 2 82 9 3881

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Transport Canada 53 12 5 2 1 0 26 89 4 3879

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Transport Canada 63 20 7 2 1 1 6 89 4 3862

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Transport Canada 69 16 6 3 2 1 4 89 5 3880

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Transport Canada 52 29 12 3 2 0 2 83 5 3880

Question 84. Overall, my level of work-related stress is
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Transport Canada 12 33 38 12 5 0 0 45 17 3895

Question 85. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Transport Canada 7 18 40 23 11 0 0 35 25 3882

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Transport Canada 16 34 22 11 7 9 0 55 21 3891

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Transport Canada 17 39 19 14 8 3 0 58 22 3884
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 17 83 173939
2017 Transport Canada 14 86 3884
2014 Public Service 15 85 180286
2014 Transport Canada 13 87 3461

Question 89. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 78 22 29537
2017 Transport Canada 76 24 558
2014 Public Service 78 22 27355
2014 Transport Canada 72 28 463

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Transport Canada 50 34 6 8 2 1 0 84 10 426
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Transport Canada 51 32 7 5 2 1 2 86 7 334
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Transport Canada 36 26 17 8 6 5 1 38 62 3895

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 22 111807
2017 Transport Canada 13 2234

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 34 111807
2017 Transport Canada 23 2234

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 18 111807
2017 Transport Canada 10 2234

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2017 Public Service 47 111807
2017 Transport Canada 58 2234

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2017 Public Service 6 111807
2017 Transport Canada 5 2234

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 40 111807
2017 Transport Canada 32 2234

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Transport Canada 16 52 16 6 2 7 2179

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Transport Canada 8 19 19 16 21 3 13 33 45 2250

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Transport Canada 4 11 16 16 34 4 16 18 61 2253
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