2017 Public Service Employee Survey Results for Consultations and Communications Branch

The results of the 2017 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 47 5 11 5 0 0 79 16 174344
2017 Department of Finance Canada 41 46 5 6 2 0 0 87 8 542
2017 Consultations and Communications Branch 51 29 6 9 6 0 0 80 15 55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 22 4 3 1 1 1 92 4 173972
2017 Department of Finance Canada 74 18 4 2 1 1 0 94 3 541
2017 Consultations and Communications Branch 80 11 9 0 0 0 0 91 0 54

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 19 5 6 3 0 1 86 9 174221
2017 Department of Finance Canada 63 19 5 9 4 0 1 82 13 542
2017 Consultations and Communications Branch 66 21 4 7 2 0 0 87 9 55

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 39 36 7 11 7 0 0 75 18 174178
2017 Department of Finance Canada 48 38 5 8 2 0 0 85 9 542
2017 Consultations and Communications Branch 48 32 9 9 2 0 0 80 11 55

Question 5. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Department of Finance Canada 36 40 11 10 3 0 0 76 12 540
2017 Consultations and Communications Branch 41 27 9 15 8 0 0 68 23 55

Question 6. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Department of Finance Canada 50 36 6 5 3 0 0 86 8 541
2017 Consultations and Communications Branch 40 31 13 13 4 0 0 71 16 55

Question 7. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Department of Finance Canada 53 37 4 3 2 0 0 90 6 540
2017 Consultations and Communications Branch 44 33 9 9 6 0 0 76 15 55

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 37 8 7 3 0 0 82 10 173739
2017 Department of Finance Canada 56 32 6 4 2 0 0 88 6 538
2017 Consultations and Communications Branch 51 25 7 11 6 0 0 76 17 54

Question 9. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Department of Finance Canada 40 35 10 9 6 0 0 76 15 537
2017 Consultations and Communications Branch 50 16 13 9 11 0 0 66 21 54

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 23 11 10 11 2 11 63 24 173988
2017 Department of Finance Canada 23 25 9 12 15 2 13 57 32 541
2017 Consultations and Communications Branch 46 22 9 6 7 0 10 76 14 55

Question 11. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Department of Finance Canada 40 46 6 5 3 0 0 86 8 541
2017 Consultations and Communications Branch 27 46 7 13 7 0 0 73 20 55

Question 12. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Department of Finance Canada 33 39 13 11 4 0 0 72 15 540
2017 Consultations and Communications Branch 31 29 17 12 11 0 0 60 23 55

Question 13. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Department of Finance Canada 34 45 9 9 2 0 0 79 12 541
2017 Consultations and Communications Branch 40 27 9 17 8 0 0 67 24 55

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Department of Finance Canada 47 39 7 5 2 0 0 86 7 541
2017 Consultations and Communications Branch 49 29 4 13 6 0 0 78 19 55

Question 15. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Department of Finance Canada 36 40 10 8 6 0 0 76 14 538
2017 Consultations and Communications Branch 34 35 4 14 13 0 0 69 27 55

Question 16. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Department of Finance Canada 53 36 6 4 1 0 0 89 5 539
2017 Consultations and Communications Branch 45 33 5 13 4 0 0 78 17 54

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Department of Finance Canada 40 39 10 8 3 0 0 80 11 540
2017 Consultations and Communications Branch 37 28 16 11 8 0 0 65 19 55

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Department of Finance Canada 39 37 11 9 4 0 0 76 13 541
2017 Consultations and Communications Branch 32 29 17 15 8 0 0 61 22 55

Question 19. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Department of Finance Canada 38 42 9 8 2 0 1 81 10 541
2017 Consultations and Communications Branch 30 34 8 22 6 0 0 64 27 55

Question 20. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Department of Finance Canada 46 41 7 4 2 0 0 87 6 540
2017 Consultations and Communications Branch 39 34 17 4 8 0 0 72 11 54

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Department of Finance Canada 25 40 20 9 5 0 0 65 14 541
2017 Consultations and Communications Branch 22 42 16 14 3 2 0 66 18 55

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Department of Finance Canada 6 22 42 19 9 0 2 29 29 540
2017 Consultations and Communications Branch 15 30 27 17 10 0 1 27 45 54

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Department of Finance Canada 4 10 21 34 27 1 2 63 15 538
2017 Consultations and Communications Branch 13 18 19 24 21 2 3 47 33 54

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Department of Finance Canada 8 17 36 22 15 1 1 38 26 537
2017 Consultations and Communications Branch 18 19 35 16 9 2 1 26 38 53

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Department of Finance Canada 8 18 36 27 11 0 1 38 26 539
2017 Consultations and Communications Branch 22 21 23 22 10 2 1 32 44 54

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Department of Finance Canada 9 20 29 24 15 1 2 40 30 539
2017 Consultations and Communications Branch 20 22 31 14 12 0 1 25 43 54

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Department of Finance Canada 8 16 27 26 18 3 3 47 25 538
2017 Consultations and Communications Branch 17 16 21 25 14 4 3 41 36 54

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Department of Finance Canada 7 16 31 30 12 1 3 44 24 539
2017 Consultations and Communications Branch 17 18 22 28 11 2 1 41 37 54
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My Work Unit

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 68 16 6 4 2 0 4 88 6 174193
2017 Department of Finance Canada 65 22 5 6 2 1 1 88 7 541
2017 Consultations and Communications Branch 72 14 7 7 0 0 0 85 7 55

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Department of Finance Canada 32 30 12 8 4 6 8 72 14 542
2017 Consultations and Communications Branch 18 27 16 22 11 4 2 48 35 55

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Department of Finance Canada 52 28 9 7 4 1 0 80 11 542
2017 Consultations and Communications Branch 40 22 16 13 9 0 0 62 22 55

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 35 13 13 8 2 1 65 22 174044
2017 Department of Finance Canada 52 30 9 6 2 0 0 83 8 542
2017 Consultations and Communications Branch 39 33 17 9 2 0 0 72 11 55

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 28 15 13 11 9 1 58 26 174123
2017 Department of Finance Canada 37 29 10 9 3 11 1 75 13 542
2017 Consultations and Communications Branch 29 23 14 26 0 9 0 57 28 55

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Department of Finance Canada 13 25 15 11 7 22 7 54 25 542
2017 Consultations and Communications Branch 7 20 29 14 15 11 4 32 34 55

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Department of Finance Canada 61 28 3 5 2 0 0 90 8 541
2017 Consultations and Communications Branch 35 41 8 9 7 0 0 76 16 55
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My Immediate Supervisor

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Department of Finance Canada 40 39 7 9 3 1 1 80 13 541
2017 Consultations and Communications Branch 40 34 11 11 4 0 0 74 15 55

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Department of Finance Canada 56 26 7 5 3 2 1 85 8 541
2017 Consultations and Communications Branch 47 26 16 9 2 0 0 73 11 55

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Department of Finance Canada 50 35 6 5 3 0 0 86 8 542
2017 Consultations and Communications Branch 51 27 9 9 4 0 0 78 13 55

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 78 12 4 2 2 0 3 93 3 173995
2017 Department of Finance Canada 80 13 3 2 1 0 0 93 4 542
2017 Consultations and Communications Branch 84 12 4 0 0 0 0 96 0 55

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 50 23 8 5 6 3 6 80 12 173965
2017 Department of Finance Canada 41 25 9 7 6 6 5 75 15 540
2017 Consultations and Communications Branch 42 25 9 2 7 0 14 79 10 55

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 27 8 6 5 1 0 81 11 174035
2017 Department of Finance Canada 55 29 7 5 3 1 1 85 8 541
2017 Consultations and Communications Branch 53 20 7 9 9 0 2 74 19 55

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Department of Finance Canada 58 27 7 4 3 1 0 86 7 541
2017 Consultations and Communications Branch 57 20 9 11 4 0 0 76 14 55

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Department of Finance Canada 55 31 6 6 2 0 0 85 8 539
2017 Consultations and Communications Branch 51 28 7 9 4 0 0 80 13 54
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Senior Management

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Department of Finance Canada 26 37 14 9 2 4 9 72 12 135
2017 Consultations and Communications Branch 28 30 15 13 15 0 0 58 28 14

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Department of Finance Canada 47 35 8 3 2 4 0 86 5 542
2017 Consultations and Communications Branch 29 38 18 4 6 6 0 71 10 55

Question 41. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Department of Finance Canada 46 36 9 5 2 1 0 84 7 542
2017 Consultations and Communications Branch 27 42 15 5 9 2 0 70 15 55

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Department of Finance Canada 35 41 12 6 3 3 0 78 10 541
2017 Consultations and Communications Branch 20 37 17 13 10 4 0 59 23 54

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 27 17 14 15 6 0 50 31 174190
2017 Department of Finance Canada 29 35 15 12 5 5 0 67 17 541
2017 Consultations and Communications Branch 21 29 18 12 9 9 0 56 24 55

Question 44. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Department of Finance Canada 25 40 15 14 4 1 0 66 18 541
2017 Consultations and Communications Branch 18 35 21 15 10 2 0 54 25 54
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My Organization (Department or Agency)

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Department of Finance Canada 31 46 13 8 1 2 0 78 9 540
2017 Consultations and Communications Branch 27 37 12 18 4 2 0 65 23 55

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 41 12 4 2 3 0 81 7 173773
2017 Department of Finance Canada 56 35 6 1 0 2 0 93 1 540
2017 Consultations and Communications Branch 39 40 16 0 2 4 0 81 2 55

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Department of Finance Canada 46 35 9 5 3 1 0 83 8 539
2017 Consultations and Communications Branch 38 38 11 6 4 4 0 79 10 55

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 34 19 11 6 4 1 61 18 173919
2017 Department of Finance Canada 30 35 15 10 4 5 1 69 15 539
2017 Consultations and Communications Branch 25 30 20 6 9 7 2 61 17 55

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Department of Finance Canada 16 20 15 13 14 17 5 47 34 540
2017 Consultations and Communications Branch 25 26 16 11 16 4 2 54 29 55

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 59 20 8 4 2 2 5 85 7 174121
2017 Department of Finance Canada 52 29 7 8 2 1 1 82 11 539
2017 Consultations and Communications Branch 63 21 5 6 2 0 4 87 8 55

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 66 20 6 2 1 2 3 90 4 174041
2017 Department of Finance Canada 70 23 3 1 1 1 1 95 2 537
2017 Consultations and Communications Branch 75 17 4 0 2 0 2 94 2 54

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Department of Finance Canada 35 35 11 11 4 3 0 72 16 537
2017 Consultations and Communications Branch 37 19 13 20 4 7 0 61 25 55

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Department of Finance Canada 31 30 10 13 11 2 2 64 25 539
2017 Consultations and Communications Branch 22 18 16 20 18 2 4 42 40 55

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Department of Finance Canada 27 42 17 8 3 4 0 71 12 538
2017 Consultations and Communications Branch 22 33 21 13 6 6 0 58 20 54

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Department of Finance Canada 38 37 13 5 3 4 0 79 8 537
2017 Consultations and Communications Branch 36 32 22 4 2 4 0 71 6 55

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Department of Finance Canada 35 43 10 7 3 2 0 80 10 540
2017 Consultations and Communications Branch 40 31 18 7 2 2 0 72 9 55

Question 57. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Department of Finance Canada 55 34 6 4 1 0 0 89 5 539
2017 Consultations and Communications Branch 43 31 17 6 4 0 0 74 9 55

Question 58. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Department of Finance Canada 53 29 12 4 2 0 0 82 6 539
2017 Consultations and Communications Branch 38 31 18 7 6 0 0 69 13 55

Question 59. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Department of Finance Canada 49 35 9 5 2 0 0 85 7 540
2017 Consultations and Communications Branch 34 33 17 11 4 2 0 68 15 55

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Department of Finance Canada 44 26 14 8 5 2 1 72 13 538
2017 Consultations and Communications Branch 29 21 23 12 8 7 0 54 21 55
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Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Public Service 26 40 34 174196
2017 Department of Finance Canada 31 34 35 541
2017 Consultations and Communications Branch 42 26 32 55

Question 62. Please indicate your reason for leaving.
Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Public Service 18 30 29 6 10 6 45785
2017 Department of Finance Canada 11 30 48 6 1 4 168
2017 Consultations and Communications Branch 21 9 65 0 5 0 23
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 18 82 173948
2017 Department of Finance Canada 14 86 541
2017 Consultations and Communications Branch 26 74 55

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 51 30018
2017 Department of Finance Canada 42 71
2017 Consultations and Communications Branch 66 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 63 30018
2017 Department of Finance Canada 64 71
2017 Consultations and Communications Branch 64 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30018
2017 Department of Finance Canada 9 71

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 5 30018
2017 Department of Finance Canada 0 71
2017 Consultations and Communications Branch 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 6 30018
2017 Department of Finance Canada 10 71

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30018

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 4 30018

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Department of Finance Canada 43 71
2017 Consultations and Communications Branch 49 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Organization
(%)		 Total responses
2017 Public Service 40 30045
2017 Department of Finance Canada 39 71
2017 Consultations and Communications Branch 51 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Organization
(%)		 Total responses
2017 Public Service 45 30045
2017 Department of Finance Canada 43 71
2017 Consultations and Communications Branch 66 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Organization
(%)		 Total responses
2017 Public Service 41 30045
2017 Department of Finance Canada 47 71
2017 Consultations and Communications Branch 43 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Organization
(%)		 Total responses
2017 Public Service 30 30045
2017 Department of Finance Canada 32 71
2017 Consultations and Communications Branch 38 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Organization
(%)		 Total responses
2017 Public Service 57 30045
2017 Department of Finance Canada 56 71
2017 Consultations and Communications Branch 51 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Organization
(%)		 Total responses
2017 Public Service 36 30045
2017 Department of Finance Canada 25 71

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Organization
(%)		 Total responses
2017 Public Service 2 30045
2017 Consultations and Communications Branch 0 14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2017 Public Service 10 30045

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Organization
(%)		 Total responses
2017 Public Service 13 30045

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Organization
(%)		 Total responses
2017 Public Service 48 30045
2017 Department of Finance Canada 46 71
2017 Consultations and Communications Branch 44 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30045
2017 Department of Finance Canada 30 71
2017 Consultations and Communications Branch 50 14

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30045
2017 Department of Finance Canada 13 71

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 52 30031
2017 Department of Finance Canada 57 71
2017 Consultations and Communications Branch 64 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2017 Public Service 29 30031
2017 Department of Finance Canada 22 71

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 30031
2017 Department of Finance Canada 12 71

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 22 30031
2017 Department of Finance Canada 8 71

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Department of Finance Canada 15 71

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 30031

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 14 30031

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 11 30031
2017 Department of Finance Canada 7 71
2017 Consultations and Communications Branch 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 25 30031
2017 Department of Finance Canada 29 71

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Department of Finance Canada 7 70

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 17 27791
2017 Department of Finance Canada 27 70

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 8 27791
2017 Department of Finance Canada 8 70

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of Finance Canada 16 70

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 11 27791
2017 Department of Finance Canada 19 70

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Department of Finance Canada 21 70

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of Finance Canada 11 70

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 12 27791
2017 Department of Finance Canada 14 70
2017 Consultations and Communications Branch 38 13

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 26 27791
2017 Department of Finance Canada 32 70
2017 Consultations and Communications Branch 47 13

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 27791
2017 Department of Finance Canada 9 70

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 45 27791
2017 Department of Finance Canada 45 70
2017 Consultations and Communications Branch 54 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 27791
2017 Consultations and Communications Branch 0 13

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 53 27791
2017 Department of Finance Canada 51 70
2017 Consultations and Communications Branch 54 13

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 27791
2017 Department of Finance Canada 0 70
2017 Consultations and Communications Branch 0 13

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 14 27791
2017 Department of Finance Canada 7 70

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 30021
2017 Department of Finance Canada 84 16 71
2017 Consultations and Communications Branch 93 7 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Department of Finance Canada 14 16 15 5 4 35 10 55 17 542
2017 Consultations and Communications Branch 18 16 24 7 9 25 2 46 22 55

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Department of Finance Canada 28 33 14 5 3 15 3 73 10 541
2017 Consultations and Communications Branch 26 26 18 7 9 13 0 60 19 55
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Labour Management Relations and Collective Agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 48 10 6 2 2 5 81 9 174249
2017 Department of Finance Canada 19 41 11 7 3 2 17 73 13 542
2017 Consultations and Communications Branch 15 53 9 9 7 0 7 73 18 55

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 24 21 9 7 20 8 49 22 173925
2017 Department of Finance Canada 9 12 17 5 3 39 16 46 16 540
2017 Consultations and Communications Branch 13 8 22 2 5 36 15 41 14 55

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 38 32 11 4 2 8 5 81 7 174213
2017 Department of Finance Canada 27 27 10 5 2 13 16 76 9 539
2017 Consultations and Communications Branch 29 21 15 6 4 20 5 67 13 54

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 31 14 6 4 11 5 72 11 173897
2017 Department of Finance Canada 23 25 13 7 3 14 16 69 13 542
2017 Consultations and Communications Branch 26 19 24 7 2 19 4 58 12 55
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 8 92 173800
2017 Department of Finance Canada 5 95 540
2017 Consultations and Communications Branch 10 90 54

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Organization
(%)		 Total responses
2017 Public Service 38 13842
2017 Department of Finance Canada 33 27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Organization
(%)		 Total responses
2017 Public Service 79 13842
2017 Department of Finance Canada 73 27

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13842
2017 Department of Finance Canada 0 27

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13842

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13842

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Organization
(%)		 Total responses
2017 Public Service 24 13782

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13782
2017 Department of Finance Canada 22 26

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Organization
(%)		 Total responses
2017 Public Service 14 13782

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13782

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Organization
(%)		 Total responses
2017 Public Service 25 13782
2017 Department of Finance Canada 38 26

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Organization
(%)		 Total responses
2017 Public Service 30 13782
2017 Department of Finance Canada 37 26

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Organization
(%)		 Total responses
2017 Public Service 4 13782

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2017 Public Service 2 13782
2017 Department of Finance Canada 0 26

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13782

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782
2017 Department of Finance Canada 33 26

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2017 Public Service 1 13782
2017 Department of Finance Canada 0 26

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13782

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2017 Public Service 0 13782
2017 Department of Finance Canada 0 26

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 20 13782

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2017 Public Service 31 13844
2017 Department of Finance Canada 32 27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2017 Public Service 16 13844

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Organization
(%)		 Total responses
2017 Public Service 19 13844
2017 Department of Finance Canada 0 27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 13844

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 7 13844
2017 Department of Finance Canada 0 27

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 13844

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 8 13844

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Organization
(%)		 Total responses
2017 Public Service 48 13844
2017 Department of Finance Canada 59 27

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Organization
(%)		 Total responses
2017 Public Service 6 12884
2017 Department of Finance Canada 0 27

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884
2017 Department of Finance Canada 17 27

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884
2017 Department of Finance Canada 0 27

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Organization
(%)		 Total responses
2017 Public Service 3 12884

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 5 12884

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Organization
(%)		 Total responses
2017 Public Service 9 12884
2017 Department of Finance Canada 17 27

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2017 Public Service 24 12884

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2017 Public Service 10 12884

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2017 Public Service 44 12884
2017 Department of Finance Canada 32 27

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Organization
(%)		 Total responses
2017 Public Service 2 12884
2017 Department of Finance Canada 0 27

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2017 Public Service 61 12884
2017 Department of Finance Canada 57 27

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Organization
(%)		 Total responses
2017 Public Service 1 12884
2017 Department of Finance Canada 0 27

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Organization
(%)		 Total responses
2017 Public Service 13 12884

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 93 7 13875
2017 Department of Finance Canada 88 12 27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Department of Finance Canada 14 14 15 3 1 43 10 60 9 540
2017 Consultations and Communications Branch 13 9 27 2 4 40 6 39 10 55

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Department of Finance Canada 28 33 13 4 1 18 3 77 7 541
2017 Consultations and Communications Branch 28 16 20 4 5 25 2 60 12 55
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Stress and Well-Being

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Department of Finance Canada 28 26 22 10 12 1 1 55 22 541
2017 Consultations and Communications Branch 25 30 14 11 18 2 0 55 30 54

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Department of Finance Canada 11 29 31 18 10 0 1 40 29 541
2017 Consultations and Communications Branch 11 25 33 18 12 0 0 36 30 55

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Department of Finance Canada 16 34 26 14 8 0 2 52 22 538
2017 Consultations and Communications Branch 11 33 27 11 14 0 4 46 26 55

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Department of Finance Canada 22 25 26 17 8 0 1 48 26 541
2017 Consultations and Communications Branch 18 22 23 24 13 0 0 40 37 54

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Department of Finance Canada 25 31 21 9 8 0 6 60 18 542
2017 Consultations and Communications Branch 31 32 11 9 9 0 9 69 19 55

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Department of Finance Canada 24 26 29 12 9 0 0 50 21 540
2017 Consultations and Communications Branch 30 26 18 11 15 0 0 57 25 54

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Department of Finance Canada 30 39 18 8 4 0 1 70 12 540
2017 Consultations and Communications Branch 37 28 14 6 13 0 2 66 19 54

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Department of Finance Canada 26 35 24 11 4 0 1 61 15 539
2017 Consultations and Communications Branch 28 30 22 6 15 0 0 57 20 54

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Department of Finance Canada 28 36 21 9 5 0 1 64 14 540
2017 Consultations and Communications Branch 34 20 20 11 15 0 0 54 26 54

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Department of Finance Canada 33 35 20 7 3 0 1 69 10 536
2017 Consultations and Communications Branch 43 28 17 2 6 3 2 74 8 53

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Department of Finance Canada 65 20 9 3 2 0 1 86 5 541
2017 Consultations and Communications Branch 63 22 9 2 4 0 0 85 6 55

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Department of Finance Canada 80 10 5 2 1 0 2 92 4 541
2017 Consultations and Communications Branch 62 14 11 5 4 0 4 79 9 55

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Department of Finance Canada 64 21 10 3 1 0 1 86 4 539
2017 Consultations and Communications Branch 41 22 15 15 4 0 5 65 19 55

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Department of Finance Canada 66 16 9 5 3 0 1 83 8 539
2017 Consultations and Communications Branch 48 15 11 15 7 0 5 66 23 55

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Department of Finance Canada 59 10 5 1 0 0 24 91 1 540
2017 Consultations and Communications Branch 48 7 7 4 0 3 31 84 5 55

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Department of Finance Canada 70 19 5 1 1 0 5 94 2 541
2017 Consultations and Communications Branch 66 13 5 2 0 2 12 92 2 55

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Department of Finance Canada 83 8 3 1 1 1 3 95 2 541
2017 Consultations and Communications Branch 69 10 6 0 4 2 9 89 4 55

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Department of Finance Canada 55 29 10 3 2 0 1 85 5 541
2017 Consultations and Communications Branch 53 20 15 0 7 1 4 77 8 55

Question 84. Overall, my level of work-related stress is
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Department of Finance Canada 10 31 41 13 5 0 0 41 18 542
2017 Consultations and Communications Branch 8 26 39 14 13 0 0 34 27 55

Question 85. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Department of Finance Canada 7 17 39 26 10 0 0 36 24 542
2017 Consultations and Communications Branch 11 22 35 23 9 0 0 32 33 55

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Department of Finance Canada 25 45 16 7 3 3 0 73 10 541
2017 Consultations and Communications Branch 18 42 20 6 7 6 2 65 14 55

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Department of Finance Canada 22 43 17 11 6 2 0 66 17 542
2017 Consultations and Communications Branch 22 35 12 16 13 2 0 58 30 55
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 17 83 173939
2017 Department of Finance Canada 11 89 541
2017 Consultations and Communications Branch 19 81 55

Question 89. Were any measures taken to accommodate your needs?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2017 Public Service 78 22 29537
2017 Department of Finance Canada 76 24 60
2017 Consultations and Communications Branch 81 19 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 46 35 6 8 4 1 1 82 12 23169
2017 Department of Finance Canada 57 17 6 15 4 0 0 74 20 46
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Compensation

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Department of Finance Canada 27 22 21 14 10 5 1 28 72 541
2017 Consultations and Communications Branch 34 23 21 13 9 0 0 34 66 55

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 22 111807
2017 Department of Finance Canada 19 362
2017 Consultations and Communications Branch 34 36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 34 111807
2017 Department of Finance Canada 43 362
2017 Consultations and Communications Branch 19 36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2017 Public Service 18 111807
2017 Department of Finance Canada 15 362
2017 Consultations and Communications Branch 11 36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2017 Public Service 47 111807
2017 Department of Finance Canada 29 362
2017 Consultations and Communications Branch 55 36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2017 Public Service 6 111807
2017 Department of Finance Canada 10 362
2017 Consultations and Communications Branch 2 36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Organization
(%)		 Total responses
2017 Public Service 40 111807
2017 Department of Finance Canada 42 362
2017 Consultations and Communications Branch 41 36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Public Service 7 48 18 10 4 14 109569
2017 Department of Finance Canada 7 49 22 10 5 7 349
2017 Consultations and Communications Branch 11 49 21 9 0 11 36

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Department of Finance Canada 17 30 16 16 12 2 8 52 31 363
2017 Consultations and Communications Branch 23 28 13 9 14 3 11 59 26 36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Department of Finance Canada 3 11 15 19 41 2 9 16 67 363
2017 Consultations and Communications Branch 4 17 17 16 30 3 14 25 55 36
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