2017 Public Service Employee Annual Survey Results for the Public Services and Procurement Canada by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CR

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 34 9 4 3 2 0 84 7 467
2017 CR-03 32 61 5 2 0 0 0 93 2 44
2017 CR-04 52 26 10 4 4 2 0 81 9 200
2017 CR-05 51 34 7 4 2 2 0 87 6 168
2014 CR 38 38 12 3 3 4 1 81 6 994
2014 CR-02 66 23 6 3 3 0 0 89 6 35
2014 CR-03 40 43 11 1 1 4 0 87 2 164
2014 CR-04 38 36 12 4 4 4 2 79 8 564
2014 CR-05 32 43 15 3 1 5 0 79 5 230

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 34 9 6 3 0 0 82 9 467
2017 CR-03 32 52 11 5 0 0 0 84 5 44
2017 CR-04 50 29 11 6 3 0 0 79 9 200
2017 CR-05 51 33 6 8 2 0 0 84 10 168
2014 CR 43 40 10 4 3 1 0 84 7 992
2014 CR-02 68 26 6 0 0 0 0 94 0 34
2014 CR-03 41 44 10 2 2 1 0 86 4 164
2014 CR-04 42 39 10 4 4 1 0 81 8 563
2014 CR-05 42 44 8 4 1 0 0 87 5 230
2011 CR 40 40 11 5 3 1 0 81 8 1133
2011 CR-02 44 50 6 0 0 0 0 94 0 16
2011 CR-03 42 36 12 4 5 2 0 79 9 126
2011 CR-04 41 40 11 5 3 0 0 81 8 692
2011 CR-05 39 41 10 6 2 1 0 81 8 287
2008 CR 39 41 11 5 3 1 0 80 8 902
2008 CR-03 40 45 8 8 0 0 0 85 8 80
2008 CR-04 39 39 12 4 4 1 0 80 8 598
2008 CR-05 35 44 12 4 3 0 0 80 8 201

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 40 33 17 6 4 0 0 73 10 464
2017 CR-03 28 44 14 14 0 0 0 72 14 43
2017 CR-04 44 30 15 6 4 0 1 75 10 198
2017 CR-05 40 32 21 3 3 1 0 72 6 168
2014 CR 26 39 18 10 6 0 1 65 17 995
2014 CR-02 37 23 20 11 3 3 3 64 15 35
2014 CR-03 23 39 21 9 7 0 1 62 16 164
2014 CR-04 26 40 17 10 7 0 0 66 17 565
2014 CR-05 25 38 20 11 5 1 0 64 16 230

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 32 36 16 9 5 1 0 69 14 466
2017 CR-03 25 43 23 9 0 0 0 68 9 44
2017 CR-04 38 30 14 9 7 2 1 70 16 199
2017 CR-05 29 39 16 9 5 2 0 70 14 168

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 46 33 10 7 4 0 0 79 11 467
2017 CR-03 39 43 14 5 0 0 0 82 5 44
2017 CR-04 50 27 10 7 5 0 0 77 12 200
2017 CR-05 45 33 10 8 4 1 1 78 11 168
2014 CR 36 35 15 9 4 0 2 72 13 994
2014 CR-02 46 29 9 9 6 0 3 76 15 35
2014 CR-03 31 39 19 8 1 0 2 72 9 165
2014 CR-04 37 34 13 9 4 0 2 73 14 563
2014 CR-05 34 33 18 9 5 0 2 68 14 230
2011 CR 39 35 13 7 4 1 2 75 11 1135
2011 CR-02 44 38 13 0 0 6 0 87 0 16
2011 CR-03 38 33 17 9 1 0 2 72 10 126
2011 CR-04 41 34 13 7 4 0 2 76 11 693
2011 CR-05 37 35 14 7 5 1 1 74 12 288

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 36 10 7 6 0 0 77 13 466
2017 CR-03 34 45 11 9 0 0 0 80 9 44
2017 CR-04 44 32 11 5 7 0 0 76 12 200
2017 CR-05 42 35 9 9 5 0 0 77 14 168
2014 CR 30 42 17 6 5 0 0 72 11 995
2014 CR-02 51 43 6 0 0 0 0 94 0 35
2014 CR-03 33 45 16 2 2 0 1 79 4 165
2014 CR-04 29 40 17 8 6 1 0 69 14 564
2014 CR-05 27 43 20 6 3 0 0 70 9 230
2011 CR 28 41 17 7 5 1 0 71 12 1130
2011 CR-02 44 50 6 0 0 0 0 94 0 16
2011 CR-03 31 44 11 7 4 1 1 77 11 124
2011 CR-04 28 40 20 6 5 1 0 69 11 693
2011 CR-05 26 43 15 9 5 2 0 70 14 286
2008 CR 33 40 14 9 4 1 0 73 13 904
2008 CR-03 35 41 15 4 5 0 0 76 9 80
2008 CR-04 35 37 13 10 4 1 0 73 14 598
2008 CR-05 26 48 15 6 5 0 0 74 11 201

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 50 33 10 5 3 0 0 83 7 466
2017 CR-03 45 45 7 0 2 0 0 91 2 44
2017 CR-04 49 33 10 4 4 0 0 82 8 199
2017 CR-05 51 29 10 7 2 1 0 81 9 168
2014 CR 38 40 12 7 4 0 0 78 10 994
2014 CR-02 68 26 3 3 0 0 0 94 3 34
2014 CR-03 45 42 10 2 2 0 0 87 4 165
2014 CR-04 36 38 13 9 5 0 0 73 14 564
2014 CR-05 35 44 13 6 2 0 0 79 8 230
2011 CR 39 39 12 7 4 0 0 78 10 1134
2011 CR-02 56 31 0 13 0 0 0 88 13 16
2011 CR-03 46 36 10 5 3 0 0 82 8 126
2011 CR-04 38 38 12 7 4 0 0 77 11 693
2011 CR-05 35 43 13 6 3 0 0 77 9 287
2008 CR 40 41 10 5 3 0 0 82 8 904
2008 CR-03 53 33 10 3 0 3 0 87 3 80
2008 CR-04 38 42 11 5 4 0 0 80 9 598
2008 CR-05 41 45 7 6 1 0 0 86 7 201
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 57 25 8 5 5 0 0 82 9 468
2017 CR-03 55 32 11 2 0 0 0 86 2 44
2017 CR-04 63 18 8 6 3 0 0 82 10 200
2017 CR-05 52 28 8 5 6 0 1 80 11 169

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 57 25 9 4 5 1 0 82 9 466
2017 CR-03 51 35 12 2 0 0 0 86 2 43
2017 CR-04 65 17 9 4 5 2 0 83 9 199
2017 CR-05 49 30 9 6 6 0 1 79 12 169

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 31 13 10 7 0 0 70 17 467
2017 CR-03 27 36 25 9 2 0 0 64 11 44
2017 CR-04 42 29 14 8 8 1 0 71 16 199
2017 CR-05 38 33 12 11 6 1 0 71 17 169

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 36 19 6 5 1 0 69 11 466
2017 CR-03 25 55 16 5 0 0 0 80 5 44
2017 CR-04 38 31 17 6 4 1 1 72 11 200
2017 CR-05 26 35 24 8 6 2 0 62 14 168

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 11 33 37 13 5 1 0 45 18 462
2017 CR-03 16 36 36 9 0 2 0 53 9 44
2017 CR-04 14 33 35 12 4 2 0 48 16 198
2017 CR-05 9 33 37 14 7 0 0 42 21 166

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 4 15 36 28 15 0 1 44 20 465
2017 CR-03 0 11 34 32 23 0 0 55 11 44
2017 CR-04 5 16 31 28 18 1 1 47 21 199
2017 CR-05 5 14 40 29 12 0 0 41 19 167
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 18 82 453
2017 CR-03 27 73 44
2017 CR-04 16 84 193
2017 CR-05 14 86 167
2014 CR 19 81 994
2014 CR-03 18 82 165
2014 CR-04 20 80 563
2014 CR-05 20 80 230

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 57 81
2017 CR-04 63 30
2017 CR-05 46 24
2014 CR 63 189
2014 CR-03 86 29
2014 CR-04 54 112
2014 CR-05 67 45

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 53 81
2017 CR-04 53 30
2017 CR-05 67 24
2014 CR 56 189
2014 CR-03 41 29
2014 CR-04 63 112
2014 CR-05 51 45

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR-03 0 12
2017 CR-04 0 30
2014 CR-03 0 29

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 81
2017 CR-03 0 12
2017 CR-04 0 30
2017 CR-05 0 24
2014 CR 0 189
2014 CR-03 0 29
2014 CR-04 0 112
2014 CR-05 0 45

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CR-03 0 12
2014 CR 5 189
2014 CR-04 6 112

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 81
2017 CR-03 0 12
2017 CR-04 0 30
2017 CR-05 0 24
2014 CR 3 189
2014 CR-03 0 29

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR-03 0 12
2017 CR-04 0 30
2014 CR 4 189
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 8 92 466
2017 CR-04 8 92 199
2017 CR-05 8 92 169
2014 CR 7 93 994
2014 CR-02 0 100 35
2014 CR-03 7 93 165
2014 CR-04 8 92 563
2014 CR-05 7 93 230

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 39 38
2017 CR-04 47 15
2014 CR 47 74
2014 CR-03 45 11
2014 CR-04 51 47
2014 CR-05 40 15

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 76 38
2014 CR 81 74
2014 CR-03 91 11
2014 CR-04 75 47
2014 CR-05 93 15

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR 0 38
2017 CR-04 0 15
2017 CR-05 0 13
2014 CR-03 0 11
2014 CR-05 0 15

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 0 38
2017 CR-04 0 15
2017 CR-05 0 13
2014 CR 0 74
2014 CR-03 0 11
2014 CR-04 0 47
2014 CR-05 0 15

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CR-05 0 13
2014 CR-03 0 11

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR-04 0 15
2017 CR-05 0 13
2014 CR 7 74
2014 CR-05 0 15