2017 Public Service Employee Annual Survey Results for Micro-Organizations Combined by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 62 20 4 4 5 0 5 86 9 24
2017 Federal regulators 42 33 6 6 8 4 0 78 15 65
2017 Compliance, inspection and enforcement 45 23 17 4 5 5 0 73 10 43
2017 Communications or public affairs 45 30 11 8 4 2 0 77 12 43
2017 Access to information and privacy 55 31 9 3 0 3 0 88 3 34
2017 Science and technology 52 29 0 6 13 0 0 81 19 14
2017 Legal services 50 27 12 5 0 4 2 82 6 52
2017 Administration and operations 49 27 12 4 3 3 1 79 8 172
2017 Human resources 60 30 5 2 3 0 0 90 5 38
2017 Financial management 58 31 7 0 0 0 4 93 0 53
2017 Procurement 58 42 0 0 0 0 0 100 0 12
2017 Information management 65 19 0 9 4 4 0 87 13 28
2017 Information technology 71 26 0 0 0 3 0 100 0 35
2017 Policy 40 40 16 2 0 2 0 81 2 43
2017 Project management 56 29 10 2 2 0 0 85 4 44
2017 Other services to the public 54 19 22 0 0 5 0 77 0 16
2017 None of the above 52 18 8 8 6 5 3 76 16 45
2014 Client contact centre 40 40 13 0 3 0 3 83 3 30
2014 Federal regulators 48 29 5 10 5 5 0 80 15 63
2014 Compliance, inspection and enforcement 58 18 11 7 4 0 2 77 11 45
2014 Communications or public affairs 46 38 7 1 1 6 0 89 3 68
2014 Access to information and privacy 39 27 23 7 0 5 0 69 7 44
2014 Science and technology 44 25 19 0 6 0 6 73 7 16
2014 Legal services 53 24 13 1 0 8 0 85 1 86
2014 Administration and operations 45 29 13 4 3 5 0 79 7 288
2014 Human resources 36 36 14 6 2 2 4 77 9 50
2014 Financial management 53 33 6 0 0 6 2 94 0 51
2014 Information management 52 38 3 0 0 7 0 96 0 29
2014 Information technology 54 32 7 1 1 1 1 89 3 68
2014 Other services to the public 50 25 18 5 0 3 0 77 5 40
2014 None of the above 42 34 4 9 3 4 3 82 13 138

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 54 42 0 0 4 0 0 96 4 24
2017 Federal regulators 39 37 9 12 3 0 0 75 16 65
2017 Compliance, inspection and enforcement 45 29 7 2 17 0 0 74 19 43
2017 Communications or public affairs 51 31 7 9 2 0 0 83 11 43
2017 Access to information and privacy 62 32 3 3 0 0 0 94 3 34
2017 Science and technology 57 24 0 6 13 0 0 81 19 14
2017 Legal services 59 32 5 4 0 0 0 91 4 52
2017 Administration and operations 51 28 6 8 7 0 0 80 15 172
2017 Human resources 63 32 0 0 5 0 0 95 5 38
2017 Financial management 55 28 5 7 5 0 0 83 12 53
2017 Procurement 66 34 0 0 0 0 0 100 0 12
2017 Information management 48 29 11 9 0 0 4 80 9 28
2017 Information technology 75 20 6 0 0 0 0 94 0 35
2017 Policy 40 40 9 7 4 0 0 80 11 43
2017 Project management 43 35 7 8 7 0 0 78 15 45
2017 Other services to the public 56 26 5 13 0 0 0 82 13 16
2017 None of the above 54 26 6 7 6 0 0 80 13 45
2014 Client contact centre 50 37 13 0 0 0 0 87 0 30
2014 Federal regulators 49 37 5 3 5 0 2 87 8 63
2014 Compliance, inspection and enforcement 60 27 4 2 7 0 0 87 9 45
2014 Communications or public affairs 62 26 9 3 0 0 0 88 3 68
2014 Access to information and privacy 48 27 9 7 9 0 0 75 16 44
2014 Science and technology 56 25 6 0 13 0 0 81 13 16
2014 Legal services 74 22 1 2 0 0 0 97 2 86
2014 Administration and operations 56 27 7 5 4 0 0 84 9 288
2014 Human resources 60 24 12 0 2 2 0 86 2 50
2014 Financial management 63 31 4 2 0 0 0 94 2 51
2014 Information management 55 28 10 7 0 0 0 83 7 29
2014 Information technology 57 38 3 1 0 0 0 96 1 68
2014 Other services to the public 60 35 3 3 0 0 0 95 3 40
2014 None of the above 50 34 7 4 4 1 0 85 9 138

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 46 30 17 0 7 0 0 76 7 24
2017 Federal regulators 40 28 11 15 6 0 0 68 22 65
2017 Compliance, inspection and enforcement 43 26 9 10 11 0 0 69 21 43
2017 Communications or public affairs 48 25 12 9 6 0 0 73 16 43
2017 Access to information and privacy 42 35 12 9 3 0 0 76 12 34
2017 Science and technology 58 23 0 6 13 0 0 81 19 14
2017 Legal services 49 31 4 12 4 0 0 80 16 52
2017 Administration and operations 47 28 8 10 6 0 0 76 16 171
2017 Human resources 54 32 2 6 5 0 0 86 11 38
2017 Financial management 55 26 7 7 3 0 0 82 11 53
2017 Procurement 49 42 9 0 0 0 0 91 0 12
2017 Information management 49 27 20 0 4 0 0 76 4 27
2017 Information technology 61 27 9 3 0 0 0 88 3 35
2017 Policy 47 19 19 11 4 0 0 66 15 43
2017 Project management 44 30 6 14 6 0 0 74 20 45
2017 Other services to the public 47 26 6 5 15 0 0 74 20 16
2017 None of the above 51 21 8 11 7 0 0 73 19 45
2014 Client contact centre 30 40 20 3 7 0 0 70 10 30
2014 Federal regulators 35 32 10 11 5 0 8 72 17 63
2014 Compliance, inspection and enforcement 41 34 7 7 7 2 2 79 14 44
2014 Communications or public affairs 40 43 10 4 1 0 1 84 6 68
2014 Access to information and privacy 25 39 16 7 14 0 0 64 20 44
2014 Science and technology 50 25 0 6 19 0 0 75 25 16
2014 Legal services 50 31 10 7 1 0 0 81 8 86
2014 Administration and operations 38 33 11 13 6 0 0 71 18 288
2014 Human resources 44 36 12 8 0 0 0 80 8 50
2014 Financial management 53 33 10 4 0 0 0 86 4 51
2014 Information management 38 45 14 0 3 0 0 83 3 29
2014 Information technology 51 34 6 6 3 0 0 85 9 68
2014 Other services to the public 43 33 15 8 3 0 0 75 10 40
2014 None of the above 36 34 14 10 5 0 1 71 15 138

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 35 46 8 5 7 0 0 80 12 23
2017 Federal regulators 32 28 9 17 14 0 0 60 31 65
2017 Compliance, inspection and enforcement 34 23 21 2 20 0 0 57 22 43
2017 Communications or public affairs 39 28 14 10 9 0 0 67 19 42
2017 Access to information and privacy 22 48 15 10 6 0 0 70 16 34
2017 Science and technology 47 34 6 0 13 0 0 81 13 14
2017 Legal services 47 26 12 7 4 2 2 76 11 52
2017 Administration and operations 37 30 14 12 7 0 0 68 19 171
2017 Human resources 44 41 3 5 8 0 0 85 12 38
2017 Financial management 40 37 11 9 3 0 0 77 13 52
2017 Procurement 58 26 17 0 0 0 0 83 0 12
2017 Information management 32 47 10 7 4 0 0 79 11 28
2017 Information technology 35 50 8 6 0 0 0 85 6 35
2017 Policy 37 20 21 18 4 0 0 57 22 43
2017 Project management 29 42 7 14 9 0 0 70 23 45
2017 Other services to the public 34 24 14 7 21 0 0 58 28 16
2017 None of the above 33 28 17 7 15 0 0 61 22 45

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 54 29 9 9 0 0 0 82 9 24
2017 Federal regulators 51 28 6 10 5 0 0 79 15 64
2017 Compliance, inspection and enforcement 45 33 7 7 8 0 0 78 15 43
2017 Communications or public affairs 52 25 7 6 10 0 0 77 15 43
2017 Access to information and privacy 58 30 11 0 0 0 0 89 0 34
2017 Science and technology 60 34 0 0 6 0 0 94 6 14
2017 Legal services 62 32 4 0 0 0 2 96 0 52
2017 Administration and operations 58 22 6 8 5 0 0 81 13 172
2017 Human resources 60 27 6 0 5 0 3 89 5 37
2017 Financial management 70 23 4 1 2 0 0 92 4 53
2017 Procurement 50 8 25 0 17 0 0 58 17 12
2017 Information management 58 18 17 0 4 0 3 79 4 28
2017 Information technology 48 30 14 5 0 3 0 80 5 35
2017 Policy 43 28 2 16 8 2 0 73 25 43
2017 Project management 45 41 2 8 4 0 0 86 12 45
2017 Other services to the public 52 24 13 5 7 0 0 75 12 16
2017 None of the above 59 11 4 14 9 0 3 72 24 45
2014 Client contact centre 43 30 20 7 0 0 0 73 7 30
2014 Federal regulators 46 29 8 6 5 0 6 80 12 63
2014 Compliance, inspection and enforcement 49 42 2 2 2 0 2 93 5 45
2014 Communications or public affairs 41 31 13 7 6 0 1 73 13 68
2014 Access to information and privacy 47 28 16 5 5 0 0 74 9 43
2014 Science and technology 44 25 6 19 6 0 0 69 25 16
2014 Legal services 66 24 6 2 1 0 0 91 3 86
2014 Administration and operations 47 30 9 7 7 0 0 78 14 288
2014 Human resources 68 26 2 4 0 0 0 94 4 50
2014 Financial management 65 27 0 6 0 0 2 94 6 51
2014 Information management 41 24 10 10 7 0 7 70 19 29
2014 Information technology 56 29 6 9 0 0 0 85 9 68
2014 Other services to the public 33 43 10 10 5 0 0 75 15 40
2014 None of the above 50 27 7 7 9 0 1 78 15 138

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 49 30 13 5 4 0 0 79 8 24
2017 Federal regulators 40 25 16 12 8 0 0 64 20 65
2017 Compliance, inspection and enforcement 40 30 10 12 8 0 0 70 19 43
2017 Communications or public affairs 31 42 9 11 6 0 0 74 17 43
2017 Access to information and privacy 44 39 12 6 0 0 0 82 6 34
2017 Science and technology 60 12 0 9 19 0 0 72 28 14
2017 Legal services 54 30 7 2 6 0 2 86 8 52
2017 Administration and operations 46 27 10 11 6 1 0 73 17 172
2017 Human resources 60 33 0 2 5 0 0 93 7 37
2017 Financial management 66 18 8 2 5 0 0 84 8 53
2017 Procurement 40 43 9 9 0 0 0 83 9 12
2017 Information management 44 33 15 4 4 0 0 77 7 28
2017 Information technology 53 39 5 2 0 0 0 93 2 35
2017 Policy 31 34 19 8 7 2 0 66 14 42
2017 Project management 35 35 5 21 4 0 0 69 25 44
2017 Other services to the public 50 25 0 6 19 0 0 75 25 16
2017 None of the above 39 34 3 13 11 0 0 73 24 45
2014 Client contact centre 37 30 23 7 3 0 0 67 10 30
2014 Federal regulators 38 35 8 14 5 0 0 73 19 63
2014 Compliance, inspection and enforcement 56 20 9 11 4 0 0 76 16 45
2014 Communications or public affairs 40 37 12 10 0 1 0 78 10 68
2014 Access to information and privacy 32 25 14 18 11 0 0 57 30 44
2014 Science and technology 44 31 6 0 19 0 0 75 19 16
2014 Legal services 60 27 3 8 1 0 0 87 9 86
2014 Administration and operations 39 33 12 11 6 0 0 71 17 288
2014 Human resources 42 28 12 14 0 2 2 73 15 50
2014 Financial management 57 27 10 6 0 0 0 84 6 51
2014 Information management 34 38 17 7 3 0 0 72 10 29
2014 Information technology 56 28 15 1 0 0 0 84 1 68
2014 Other services to the public 43 33 10 8 8 0 0 75 15 40
2014 None of the above 37 28 15 12 7 1 0 65 19 137

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 42 47 7 5 0 0 0 88 5 24
2017 Federal regulators 47 30 16 5 3 0 0 77 8 65
2017 Compliance, inspection and enforcement 48 31 12 7 2 0 0 79 9 43
2017 Communications or public affairs 40 35 16 2 6 0 0 76 8 43
2017 Access to information and privacy 44 38 18 0 0 0 0 82 0 34
2017 Science and technology 61 32 0 0 7 0 0 93 7 13
2017 Legal services 61 27 4 8 0 0 0 88 8 52
2017 Administration and operations 50 31 10 5 5 0 0 81 9 171
2017 Human resources 64 26 5 5 0 0 0 90 5 38
2017 Financial management 69 21 7 2 2 0 0 90 4 53
2017 Procurement 31 43 17 9 0 0 0 74 9 12
2017 Information management 46 31 19 0 4 0 0 78 4 28
2017 Information technology 57 35 8 0 0 0 0 92 0 35
2017 Policy 36 42 8 10 4 0 0 79 14 43
2017 Project management 40 41 9 8 2 0 0 81 10 45
2017 Other services to the public 43 37 6 7 7 0 0 80 14 16
2017 None of the above 59 29 7 4 2 0 0 87 6 45
2014 Client contact centre 40 40 13 3 3 0 0 80 7 30
2014 Federal regulators 40 43 3 13 2 0 0 83 14 63
2014 Compliance, inspection and enforcement 48 39 7 5 2 0 0 86 7 44
2014 Communications or public affairs 47 41 6 4 1 0 0 88 6 68
2014 Access to information and privacy 48 23 11 11 7 0 0 70 18 44
2014 Science and technology 56 19 19 0 6 0 0 75 6 16
2014 Legal services 73 21 3 0 2 0 0 94 2 86
2014 Administration and operations 46 32 10 8 3 0 0 78 11 288
2014 Human resources 54 32 8 2 2 0 2 88 4 50
2014 Financial management 61 25 10 2 2 0 0 86 4 51
2014 Information management 34 45 10 7 0 0 3 82 7 29
2014 Information technology 53 43 3 1 0 0 0 96 1 68
2014 Other services to the public 45 35 18 0 3 0 0 80 3 40
2014 None of the above 52 28 10 5 5 0 0 80 10 138
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 63 24 5 5 4 0 0 87 8 24
2017 Federal regulators 58 14 10 9 8 0 1 73 17 65
2017 Compliance, inspection and enforcement 51 24 7 6 10 0 2 76 17 43
2017 Communications or public affairs 44 33 7 11 4 0 0 77 16 43
2017 Access to information and privacy 64 33 3 0 0 0 0 97 0 34
2017 Science and technology 56 25 0 6 13 0 0 81 19 14
2017 Legal services 73 18 6 0 2 0 2 92 2 52
2017 Administration and operations 61 22 4 5 7 0 0 84 12 172
2017 Human resources 69 23 0 0 8 0 0 92 8 38
2017 Financial management 73 12 5 6 4 0 0 85 10 53
2017 Procurement 83 0 0 0 17 0 0 83 17 12
2017 Information management 49 47 3 0 0 0 0 97 0 28
2017 Information technology 48 40 9 3 0 0 0 89 3 35
2017 Policy 57 30 4 4 4 0 0 87 8 43
2017 Project management 49 19 8 15 6 0 2 70 22 45
2017 Other services to the public 61 12 15 0 7 0 5 77 7 16
2017 None of the above 62 14 2 11 7 0 4 79 19 45

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 67 15 15 0 4 0 0 82 4 24
2017 Federal regulators 57 18 11 6 6 0 1 76 13 65
2017 Compliance, inspection and enforcement 57 17 5 4 15 0 2 76 19 42
2017 Communications or public affairs 49 31 7 6 4 2 0 82 11 43
2017 Access to information and privacy 73 15 10 0 3 0 0 87 3 34
2017 Science and technology 62 31 0 0 6 0 0 94 6 14
2017 Legal services 72 22 2 3 0 0 2 95 3 52
2017 Administration and operations 67 17 4 5 6 1 0 85 11 170
2017 Human resources 69 18 6 0 8 0 0 86 8 38
2017 Financial management 75 12 5 4 4 0 0 87 8 53
2017 Procurement 83 0 9 0 9 0 0 83 9 12
2017 Information management 52 42 6 0 0 0 0 94 0 28
2017 Information technology 58 27 6 9 0 0 0 85 9 35
2017 Policy 65 19 7 2 6 0 0 85 8 43
2017 Project management 50 24 5 13 6 0 2 76 19 45
2017 Other services to the public 61 12 0 8 7 7 5 84 16 16
2017 None of the above 60 20 0 7 8 0 4 84 16 45

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 32 55 5 5 4 0 0 87 8 23
2017 Federal regulators 22 38 11 13 16 0 0 60 29 65
2017 Compliance, inspection and enforcement 37 18 13 19 13 0 0 55 32 43
2017 Communications or public affairs 22 30 9 28 11 0 0 52 39 43
2017 Access to information and privacy 35 41 15 6 3 0 0 76 9 34
2017 Science and technology 35 40 6 0 19 0 0 75 19 14
2017 Legal services 58 23 9 2 9 0 0 80 11 52
2017 Administration and operations 43 26 10 11 10 0 0 69 21 170
2017 Human resources 59 28 9 0 5 0 0 86 5 38
2017 Financial management 43 26 11 11 8 0 0 69 20 53
2017 Procurement 49 34 0 0 17 0 0 83 17 12
2017 Information management 32 46 11 4 7 0 0 78 11 28
2017 Information technology 51 32 14 3 0 0 0 83 3 35
2017 Policy 27 35 9 16 14 0 0 62 29 43
2017 Project management 39 31 2 12 16 0 0 71 28 45
2017 Other services to the public 55 24 8 13 0 0 0 79 13 16
2017 None of the above 38 28 5 11 16 2 0 67 28 45

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 32 35 20 13 0 0 0 66 13 24
2017 Federal regulators 19 28 26 14 10 2 0 48 25 65
2017 Compliance, inspection and enforcement 43 20 14 15 5 3 0 65 21 43
2017 Communications or public affairs 17 37 24 16 6 0 0 54 23 43
2017 Access to information and privacy 63 34 3 0 0 0 0 97 0 34
2017 Science and technology 26 55 13 0 6 0 0 81 6 14
2017 Legal services 52 27 8 6 5 2 0 80 12 52
2017 Administration and operations 38 29 17 7 7 2 0 69 14 170
2017 Human resources 51 29 10 3 5 3 0 82 8 38
2017 Financial management 44 37 12 5 2 0 0 81 7 53
2017 Procurement 48 26 9 9 9 0 0 74 17 12
2017 Information management 39 21 29 0 7 4 0 62 8 28
2017 Information technology 51 18 19 12 0 0 0 68 12 35
2017 Policy 32 40 9 11 9 0 0 71 20 43
2017 Project management 27 26 16 19 12 0 0 52 31 45
2017 Other services to the public 44 31 6 0 13 5 0 80 14 16
2017 None of the above 32 35 9 8 11 5 0 71 20 45

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 7 25 55 12 0 0 0 33 12 24
2017 Federal regulators 2 11 50 34 3 0 0 14 37 64
2017 Compliance, inspection and enforcement 9 32 41 12 5 0 0 41 18 42
2017 Communications or public affairs 5 25 38 19 13 0 0 30 32 43
2017 Access to information and privacy 7 26 41 24 3 0 0 33 27 34
2017 Science and technology 0 20 68 6 6 0 0 20 13 14
2017 Legal services 15 19 48 15 2 0 0 35 17 52
2017 Administration and operations 10 30 36 15 9 1 0 40 24 168
2017 Human resources 12 21 37 20 9 0 0 33 29 38
2017 Financial management 5 28 48 10 8 0 0 34 18 51
2017 Procurement 0 16 42 25 17 0 0 16 42 12
2017 Information management 8 31 33 24 4 0 0 39 27 28
2017 Information technology 2 36 34 28 0 0 0 38 28 35
2017 Policy 2 11 51 30 5 0 0 14 35 43
2017 Project management 4 20 54 13 9 0 0 24 21 45
2017 Other services to the public 0 19 58 18 5 0 0 19 23 16
2017 None of the above 18 17 32 19 14 0 0 35 32 45

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 3 13 36 23 20 4 0 45 17 24
2017 Federal regulators 6 24 40 24 6 0 0 30 31 65
2017 Compliance, inspection and enforcement 8 10 45 22 15 0 0 37 18 42
2017 Communications or public affairs 18 7 47 21 7 0 0 28 24 43
2017 Access to information and privacy 6 12 55 15 12 0 0 27 18 33
2017 Science and technology 6 0 68 19 7 0 0 26 6 14
2017 Legal services 3 8 46 22 22 0 0 44 11 50
2017 Administration and operations 8 14 31 26 20 0 0 46 23 167
2017 Human resources 8 21 33 26 13 0 0 39 28 37
2017 Financial management 4 17 38 25 13 0 2 39 22 52
2017 Procurement 17 8 42 33 0 0 0 33 25 12
2017 Information management 7 22 26 21 21 4 0 43 30 28
2017 Information technology 7 11 35 28 17 2 0 46 18 35
2017 Policy 14 12 53 14 8 0 0 22 26 42
2017 Project management 11 8 54 16 9 0 3 25 19 43
2017 Other services to the public 14 11 43 24 8 0 0 32 25 16
2017 None of the above 13 20 33 16 15 0 2 32 34 45
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 24 76 64
2017 Compliance, inspection and enforcement 20 80 43
2017 Communications or public affairs 25 75 42
2017 Access to information and privacy 17 83 34
2017 Administration and operations 22 78 170
2017 Human resources 14 86 37
2017 Financial management 13 87 52
2017 Information management 18 82 28
2017 Policy 21 79 41
2017 Project management 28 72 45
2017 None of the above 23 77 45
2014 Federal regulators 22 78 63
2014 Compliance, inspection and enforcement 16 84 45
2014 Communications or public affairs 15 85 68
2014 Access to information and privacy 18 82 44
2014 Administration and operations 19 81 288
2014 Human resources 22 78 50
2014 Financial management 10 90 51
2014 Information management 21 79 29
2014 Information technology 15 85 68
2014 None of the above 16 84 137

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 62 16
2017 Administration and operations 60 38
2017 Project management 37 13
2017 None of the above 55 11
2014 Federal regulators 43 14
2014 Communications or public affairs 50 10
2014 Administration and operations 57 54
2014 None of the above 62 21

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 63 16
2017 Administration and operations 71 38
2014 Federal regulators 86 14
2014 Communications or public affairs 70 10
2014 Administration and operations 61 54
2014 Human resources 64 11
2014 Information technology 60 10
2014 None of the above 52 21

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 38
2017 Project management 0 13
2014 Communications or public affairs 0 10
2014 Human resources 0 11
2014 Information technology 0 10
2014 None of the above 0 21

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Administration and operations 0 38
2017 Project management 0 13
2017 None of the above 0 11
2014 Federal regulators 0 14
2014 Communications or public affairs 0 10
2014 Administration and operations 0 54
2014 Human resources 0 11
2014 Information technology 0 10

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 16
2017 Communications or public affairs 0 11
2014 Administration and operations 0 54

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Project management 0 13
2014 Communications or public affairs 0 10
2014 Human resources 0 11
2014 Information technology 0 10
2014 None of the above 0 21

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Federal regulators 0 16
2017 Communications or public affairs 0 11
2017 Project management 0 13
2014 Federal regulators 0 14
2014 Communications or public affairs 0 10
2014 Human resources 0 11
2014 Information technology 0 10
2014 None of the above 0 21
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Federal regulators 14 86 65
2017 Compliance, inspection and enforcement 12 88 43
2017 Administration and operations 9 91 171
2017 Financial management 9 91 53
2017 Procurement 0 100 12
2017 Project management 17 83 45
2017 Other services to the public 0 100 16
2017 None of the above 13 87 45
2014 Federal regulators 11 89 63
2014 Administration and operations 7 93 288
2014 None of the above 6 94 136

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 45 16
2014 Administration and operations 44 18

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 69 16
2014 Administration and operations 94 18

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 16

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and operations 0 16
2014 Administration and operations 0 18