2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	33	41	13	9	5	74	14	176
2018	IS-01	55	27	9	0	9	82	9	11
2018	IS-02	39	43	9	9	0	83	9	23
2018	IS-03	29	35	16	13	6	65	19	31
2018	IS-04	33	35	17	8	8	67	15	52
2018	IS-05	29	50	11	5	5	79	11	38
2018	IS-06	31	46	8	15	0	77	15	13
2017	IS	28	55	8	5	4	83	9	163
2017	IS-02	25	69	6	0	0	94	0	16
2017	IS-03	7	57	17	7	13	63	20	30
2017	IS-04	27	59	6	6	2	86	8	49
2017	IS-05	41	50	7	2	0	91	2	44
2017	IS-06	26	58	5	5	5	84	10	19
2014	IS	23	49	9	11	7	73	18	201
2014	IS-02	40	43	3	7	7	83	13	30
2014	IS-03	23	44	7	9	16	68	25	43
2014	IS-04	11	59	7	19	4	70	24	46
2014	IS-05	23	50	12	13	2	73	15	52
2014	IS-06	28	52	12	4	4	80	8	25
2011	IS	30	42	13	8	7	72	15	240
2011	IS-02	26	39	23	13	0	65	13	31
2011	IS-03	23	48	15	6	8	71	15	48
2011	IS-04	30	41	10	10	10	71	19	73
2011	IS-05	37	32	15	8	8	68	17	60
2011	IS-06	36	60	4	0	0	96	0	25
2008	IS	30	46	12	7	5	76	12	206
2008	IS-02	25	46	14	7	7	71	14	28
2008	IS-03	24	40	14	12	10	64	21	42
2008	IS-04	28	44	16	6	6	72	13	64
2008	IS-05	38	50	5	5	2	88	7	42
2008	IS-06	38	50	12	0	0	88	0	26

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	33	38	14	10	6	70	16	176
2018	IS-01	45	27	9	18	0	73	18	11
2018	IS-02	39	39	13	4	4	78	9	23
2018	IS-03	26	45	10	10	10	71	19	31
2018	IS-04	35	27	17	15	6	62	21	52
2018	IS-05	32	47	11	5	5	79	11	38
2018	IS-06	38	31	8	15	8	69	23	13
2017	IS	30	44	13	5	7	74	13	163
2017	IS-02	25	56	19	0	0	81	0	16
2017	IS-03	10	50	10	7	23	60	30	30
2017	IS-04	31	45	14	6	4	75	10	49
2017	IS-05	41	41	14	5	0	82	5	44
2017	IS-06	37	37	16	5	5	74	10	19

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	42	36	12	7	3	0	0	78	10	173
2018	IS-01	82	9	9	0	0	0	0	91	0	11
2018	IS-02	48	30	17	4	0	0	0	78	4	23
2018	IS-03	35	39	16	6	3	0	0	74	10	31
2018	IS-04	36	38	12	8	6	0	0	74	14	50
2018	IS-05	42	42	5	8	3	0	0	84	11	38
2018	IS-06	33	42	8	8	8	0	0	75	17	12
2017	IS	44	39	12	2	3	1	0	83	5	162
2017	IS-02	50	44	6	0	0	0	0	94	0	16
2017	IS-03	23	47	17	3	10	0	0	70	13	30
2017	IS-04	48	41	8	2	0	0	0	90	2	48
2017	IS-05	50	37	14	0	0	0	0	86	0	44
2017	IS-06	42	32	10	5	5	5	0	78	11	19
2014	IS	48	36	10	4	1	0	0	85	5	201
2014	IS-02	53	40	7	0	0	0	0	93	0	30
2014	IS-03	49	28	12	7	5	0	0	77	12	43
2014	IS-04	35	46	13	7	0	0	0	80	7	46
2014	IS-05	54	35	10	2	0	0	0	88	2	52
2014	IS-06	56	36	4	4	0	0	0	92	4	25
2011	IS	43	39	12	4	1	0	0	82	5	240
2011	IS-02	42	48	6	3	0	0	0	90	3	31
2011	IS-03	35	47	12	4	2	0	0	82	6	49
2011	IS-04	44	40	8	5	1	0	1	85	7	73
2011	IS-05	53	24	17	5	2	0	0	76	7	59
2011	IS-06	40	48	12	0	0	0	0	88	0	25

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	44	33	13	6	5	77	10	176
2018	IS-01	73	18	0	0	9	91	9	11
2018	IS-02	48	35	13	4	0	83	4	23
2018	IS-03	29	39	16	13	3	68	16	31
2018	IS-04	42	33	13	6	6	75	12	52
2018	IS-05	47	26	16	3	8	74	11	38
2018	IS-06	38	38	15	8	0	77	8	13
2017	IS	43	40	12	4	2	82	6	162
2017	IS-02	63	25	13	0	0	88	0	16
2017	IS-03	36	30	17	10	7	67	16	30
2017	IS-04	36	52	8	4	0	88	4	48
2017	IS-05	48	39	11	2	0	86	2	44
2017	IS-06	42	42	10	0	5	84	5	19
2014	IS	34	40	12	7	6	74	14	201
2014	IS-02	47	30	10	10	3	77	13	30
2014	IS-03	35	35	12	7	12	70	19	43
2014	IS-04	24	48	11	13	4	72	17	46
2014	IS-05	33	48	11	4	4	81	8	52
2014	IS-06	40	36	12	0	12	76	12	25
2011	IS	38	43	10	7	3	81	10	239
2011	IS-02	29	61	0	10	0	90	10	31
2011	IS-03	35	44	13	4	4	79	8	48
2011	IS-04	38	43	11	6	3	81	8	72
2011	IS-05	43	33	8	12	3	77	15	60
2011	IS-06	48	40	12	0	0	88	0	25
2008	IS	38	45	10	7	1	82	8	208
2008	IS-02	32	46	11	7	4	79	11	28
2008	IS-03	35	40	16	7	2	74	9	43
2008	IS-04	34	50	6	9	0	84	9	64
2008	IS-05	43	45	5	7	0	88	7	42
2008	IS-06	46	42	12	0	0	88	0	26

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	36	29	22	10	4	0	65	14	176
2018	IS-01	64	9	18	9	0	0	73	9	11
2018	IS-02	48	26	17	9	0	0	74	9	23
2018	IS-03	29	23	29	13	6	0	52	19	31
2018	IS-04	31	33	23	8	6	0	63	13	52
2018	IS-05	26	37	18	13	5	0	63	18	38
2018	IS-06	46	38	8	8	0	0	85	8	13
2017	IS	32	36	17	8	5	1	70	13	163
2017	IS-02	56	38	0	6	0	0	94	6	16
2017	IS-03	26	31	13	10	16	3	59	27	30
2017	IS-04	29	33	26	8	2	2	62	11	49
2017	IS-05	36	41	18	5	0	0	77	5	44
2017	IS-06	26	42	16	10	5	0	69	16	19
2014	IS	21	40	18	15	6	0	61	21	201
2014	IS-02	27	47	17	3	7	0	73	10	30
2014	IS-03	33	30	16	12	7	2	64	19	43
2014	IS-04	17	35	17	26	4	0	52	31	46
2014	IS-05	15	48	19	15	2	0	64	17	52
2014	IS-06	12	48	20	12	8	0	60	20	25
2011	IS	26	37	23	8	6	1	64	14	239
2011	IS-02	45	35	13	3	0	3	83	3	31
2011	IS-03	16	47	20	4	12	0	63	16	49
2011	IS-04	22	35	28	10	6	0	57	15	72
2011	IS-05	25	32	27	10	5	2	58	15	60
2011	IS-06	38	42	13	8	0	0	79	8	24

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	39	30	18	9	5	0	68	13	174
2018	IS-01	64	18	18	0	0	0	82	0	11
2018	IS-02	48	26	22	4	0	0	74	4	23
2018	IS-03	30	27	23	10	10	0	57	20	30
2018	IS-04	37	31	15	12	6	0	67	17	52
2018	IS-05	29	34	18	13	5	0	63	18	38
2018	IS-06	38	46	15	0	0	0	85	0	13
2017	IS	29	43	15	7	5	1	73	12	163
2017	IS-02	38	56	6	0	0	0	94	0	16
2017	IS-03	23	37	20	7	13	0	61	20	30
2017	IS-04	27	30	26	12	2	2	58	15	49
2017	IS-05	36	52	7	5	0	0	89	5	44
2017	IS-06	26	53	10	5	5	0	79	10	19
2014	IS	19	45	18	12	6	0	64	18	201
2014	IS-02	20	47	23	3	7	0	67	10	30
2014	IS-03	28	33	16	14	7	2	62	21	43
2014	IS-04	15	41	20	18	7	0	56	24	46
2014	IS-05	15	60	13	10	2	0	75	11	52
2014	IS-06	16	48	20	12	4	0	64	16	25
2011	IS	25	42	18	11	5	0	67	15	238
2011	IS-02	39	35	13	13	0	0	74	13	31
2011	IS-03	16	49	14	10	10	0	65	20	49
2011	IS-04	25	39	23	8	4	0	65	13	71
2011	IS-05	23	40	20	13	3	0	63	17	60
2011	IS-06	25	54	13	8	0	0	79	8	24
2008	IS	17	40	21	13	8	0	58	21	208
2008	IS-02	21	36	29	0	14	0	57	14	28
2008	IS-03	19	40	9	19	14	0	58	33	43
2008	IS-04	17	38	23	17	5	0	55	22	64
2008	IS-05	21	36	31	10	2	0	57	12	42
2008	IS-06	4	62	12	15	8	0	65	23	26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	28	24	20	15	11	1	0	53	26	176
2018	IS-01	9	36	18	0	27	9	0	50	30	11
2018	IS-02	35	13	22	22	9	0	0	48	30	23
2018	IS-03	23	19	32	13	13	0	0	42	26	31
2018	IS-04	29	23	19	19	8	2	0	53	27	52
2018	IS-05	29	29	11	16	16	0	0	58	32	38
2018	IS-06	23	46	23	8	0	0	0	69	8	13
2017	IS	25	27	18	17	10	3	1	53	29	163
2017	IS-02	25	38	25	6	6	0	0	63	13	16
2017	IS-03	16	21	20	16	23	3	0	39	41	30
2017	IS-04	23	20	12	31	8	4	2	46	41	49
2017	IS-05	32	25	25	14	2	2	0	58	16	44
2017	IS-06	26	42	10	0	16	5	0	72	17	19
2014	IS	19	25	22	21	9	4	0	45	32	200
2014	IS-02	17	24	24	17	10	7	0	44	30	29
2014	IS-03	28	9	28	21	12	2	0	38	33	43
2014	IS-04	17	26	7	30	9	11	0	49	44	46
2014	IS-05	13	37	27	17	6	0	0	50	23	52
2014	IS-06	16	32	32	12	8	0	0	48	20	25
2011	IS	22	25	22	17	11	3	0	49	29	238
2011	IS-02	32	19	23	19	3	3	0	53	23	31
2011	IS-03	12	35	20	18	12	2	0	48	31	49
2011	IS-04	19	21	28	17	14	1	0	41	31	72
2011	IS-05	20	25	19	17	12	7	0	49	31	59
2011	IS-06	38	29	17	13	0	4	0	70	13	24
2008	IS	14	31	24	17	11	3	0	47	29	208
2008	IS-02	11	21	29	18	21	0	0	32	39	28
2008	IS-03	16	28	26	14	14	2	0	45	29	43
2008	IS-04	16	36	23	14	8	3	0	53	23	64
2008	IS-05	14	29	24	24	5	5	0	45	30	42
2008	IS-06	15	27	23	23	8	4	0	44	32	26

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	49	22	14	8	6	2	0	72	14	173
2018	IS-01	82	0	18	0	0	0	0	82	0	11
2018	IS-02	59	18	9	9	5	0	0	77	14	22
2018	IS-03	45	6	26	13	6	3	0	53	20	31
2018	IS-04	43	22	16	6	10	4	0	67	16	51
2018	IS-05	43	35	11	5	5	0	0	78	11	37
2018	IS-06	54	31	0	15	0	0	0	85	15	13
2017	IS	47	26	10	7	8	0	1	74	15	162
2017	IS-02	56	19	19	0	0	0	6	80	0	16
2017	IS-03	39	21	13	3	20	0	3	63	24	30
2017	IS-04	39	31	10	10	10	0	0	69	21	49
2017	IS-05	60	21	9	10	0	0	0	81	10	43
2017	IS-06	47	42	5	0	5	0	0	90	5	19
2014	IS	35	44	10	3	6	1	0	80	10	201
2014	IS-02	40	37	7	10	7	0	0	77	17	30
2014	IS-03	37	40	12	2	5	5	0	81	7	43
2014	IS-04	33	52	11	2	2	0	0	85	4	46
2014	IS-05	37	50	10	2	2	0	0	87	4	52
2014	IS-06	28	32	12	4	24	0	0	60	28	25
2011	IS	42	33	13	5	5	2	0	76	10	240
2011	IS-02	39	39	10	6	0	6	0	83	7	31
2011	IS-03	37	31	14	6	10	2	0	69	17	49
2011	IS-04	45	32	11	10	3	0	0	77	12	73
2011	IS-05	38	35	17	0	7	2	2	76	7	60
2011	IS-06	54	33	13	0	0	0	0	88	0	24
2008	IS	43	27	9	10	8	3	0	73	18	208
2008	IS-02	39	21	7	11	14	7	0	65	27	28
2008	IS-03	33	23	19	12	7	7	0	60	20	43
2008	IS-04	44	27	6	11	9	3	0	73	21	64
2008	IS-05	48	33	7	5	7	0	0	81	12	42
2008	IS-06	46	38	4	12	0	0	0	85	12	26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	46	28	12	10	3	1	1	75	14	173
2018	IS-01	82	9	9	0	0	0	0	91	0	11
2018	IS-02	50	23	9	9	5	0	5	76	14	22
2018	IS-03	42	23	19	13	3	0	0	65	16	31
2018	IS-04	41	27	12	14	4	2	0	70	18	51
2018	IS-05	38	35	14	11	3	0	0	73	14	37
2018	IS-06	54	38	0	0	8	0	0	92	8	13
2017	IS	42	30	8	12	7	0	1	73	19	163
2017	IS-02	31	50	13	0	0	0	6	87	0	16
2017	IS-03	23	27	14	10	23	0	3	51	34	30
2017	IS-04	39	33	10	14	4	0	0	71	19	49
2017	IS-05	61	16	5	18	0	0	0	77	18	44
2017	IS-06	47	48	0	0	5	0	0	95	5	19
2014	IS	39	37	10	8	6	0	0	76	14	201
2014	IS-02	40	30	7	13	10	0	0	70	23	30
2014	IS-03	47	25	7	7	12	2	0	74	19	43
2014	IS-04	33	43	13	9	2	0	0	76	11	46
2014	IS-05	37	42	13	8	0	0	0	79	8	52
2014	IS-06	36	44	4	4	12	0	0	80	16	25
2011	IS	41	39	10	8	2	0	0	80	10	239
2011	IS-02	40	50	7	3	0	0	0	90	3	30
2011	IS-03	35	39	8	14	4	0	0	73	18	49
2011	IS-04	44	38	8	8	1	0	0	82	10	73
2011	IS-05	40	38	15	5	2	0	0	78	7	60
2011	IS-06	54	33	4	8	0	0	0	88	8	24
2008	IS	43	25	12	12	7	0	0	69	19	208
2008	IS-02	46	18	18	7	11	0	0	64	18	28
2008	IS-03	30	21	21	21	7	0	0	51	28	43
2008	IS-04	44	30	8	13	6	0	0	73	19	64
2008	IS-05	55	19	10	10	7	0	0	74	17	42
2008	IS-06	42	38	8	8	4	0	0	81	12	26

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	46	25	13	8	8	0	0	72	16	173
2018	IS-01	82	9	0	9	0	0	0	91	9	11
2018	IS-02	45	27	9	14	5	0	0	73	18	22
2018	IS-03	42	23	16	10	10	0	0	65	19	31
2018	IS-04	43	22	16	10	10	0	0	65	20	51
2018	IS-05	43	32	16	3	5	0	0	76	8	37
2018	IS-06	54	31	0	8	8	0	0	85	15	13
2017	IS	50	24	8	8	9	1	1	75	17	163
2017	IS-02	50	38	13	0	0	0	0	88	0	16
2017	IS-03	43	20	3	7	23	0	3	65	32	30
2017	IS-04	45	24	12	8	10	0	0	69	19	49
2017	IS-05	64	16	7	9	5	0	0	79	14	44
2017	IS-06	47	37	5	5	0	5	0	89	6	19
2014	IS	41	35	11	8	5	0	0	76	13	201
2014	IS-02	47	37	7	7	3	0	0	83	10	30
2014	IS-03	44	28	16	9	2	0	0	72	12	43
2014	IS-04	30	48	13	7	2	0	0	78	9	46
2014	IS-05	46	31	6	13	4	0	0	77	17	52
2014	IS-06	36	32	12	0	20	0	0	68	20	25

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	29	31	14	14	7	4	0	63	23	175
2018	IS-01	64	9	0	9	9	9	0	80	20	11
2018	IS-02	30	39	9	9	9	4	0	73	18	23
2018	IS-03	32	19	26	10	6	6	0	55	17	31
2018	IS-04	24	31	16	16	8	6	0	58	25	51
2018	IS-05	21	34	13	26	5	0	0	55	32	38
2018	IS-06	23	38	15	8	15	0	0	62	23	13
2017	IS	18	38	19	12	9	4	0	58	22	162
2017	IS-02	44	13	13	19	0	13	0	64	21	16
2017	IS-03	23	34	7	10	23	3	0	59	34	30
2017	IS-04	10	44	25	12	2	6	0	58	16	48
2017	IS-05	14	41	25	16	5	0	0	55	20	44
2017	IS-06	10	47	21	5	16	0	0	58	21	19
2014	IS	18	36	18	14	6	6	0	58	22	201
2014	IS-02	27	40	13	7	7	7	0	71	14	30
2014	IS-03	30	30	16	7	5	12	0	68	13	43
2014	IS-04	11	35	18	20	7	11	0	51	29	46
2014	IS-05	21	35	23	13	6	2	0	57	20	52
2014	IS-06	0	44	20	24	12	0	0	44	36	25
2011	IS	23	37	15	10	5	10	1	67	17	241
2011	IS-02	39	42	3	6	6	3	0	83	13	31
2011	IS-03	20	29	18	8	8	14	2	59	20	49
2011	IS-04	21	37	15	11	1	15	0	68	15	73
2011	IS-05	23	35	17	12	5	7	2	64	18	60
2011	IS-06	16	52	16	12	4	0	0	68	16	25

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	26	30	22	15	6	1	0	57	21	174
2018	IS-01	64	9	0	9	18	0	0	73	27	11
2018	IS-02	26	30	22	13	9	0	0	57	22	23
2018	IS-03	26	26	23	19	3	3	0	53	23	31
2018	IS-04	25	31	22	16	6	0	0	57	22	51
2018	IS-05	13	34	34	16	3	0	0	47	18	38
2018	IS-06	31	46	0	15	8	0	0	77	23	13
2017	IS	16	44	14	16	9	1	0	61	25	163
2017	IS-02	38	50	0	13	0	0	0	88	13	16
2017	IS-03	16	27	14	20	20	3	0	45	41	30
2017	IS-04	8	45	16	22	8	0	0	53	31	49
2017	IS-05	18	46	18	14	5	0	0	64	18	44
2017	IS-06	5	69	16	5	5	0	0	74	10	19
2014	IS	14	31	27	13	11	3	0	47	25	201
2014	IS-02	20	33	30	7	10	0	0	53	17	30
2014	IS-03	26	21	26	12	12	5	0	49	24	43
2014	IS-04	9	33	24	13	15	7	0	44	30	46
2014	IS-05	13	33	31	17	6	0	0	46	23	52
2014	IS-06	4	40	28	12	16	0	0	44	28	25
2011	IS	17	37	22	12	9	2	0	56	22	241
2011	IS-02	35	42	6	0	10	6	0	83	10	31
2011	IS-03	10	43	18	10	14	2	2	55	26	49
2011	IS-04	14	37	29	16	4	0	0	51	21	73
2011	IS-05	18	30	25	13	12	2	0	49	25	60
2011	IS-06	12	44	28	12	4	0	0	56	16	25
2008	IS	15	36	16	18	14	1	0	51	32	208
2008	IS-02	7	50	18	7	14	4	0	59	22	28
2008	IS-03	12	30	16	23	16	2	0	43	40	43
2008	IS-04	16	31	17	22	13	2	0	48	35	64
2008	IS-05	17	31	26	17	10	0	0	48	26	42
2008	IS-06	23	42	0	15	19	0	0	65	35	26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	17	31	26	17	7	2	49	25	173
2018	IS-01	55	18	0	9	9	9	80	20	11
2018	IS-02	22	26	26	13	9	4	50	23	23
2018	IS-03	13	32	26	23	6	0	45	29	31
2018	IS-04	16	28	26	22	6	2	45	29	50
2018	IS-05	8	32	41	11	8	0	41	19	37
2018	IS-06	0	62	8	23	8	0	62	31	13
2017	IS	12	39	20	15	12	2	52	28	163
2017	IS-02	25	44	13	19	0	0	69	19	16
2017	IS-03	13	14	33	7	30	3	28	37	30
2017	IS-04	6	41	20	18	10	4	49	30	49
2017	IS-05	16	36	20	18	7	2	54	26	44
2017	IS-06	0	74	5	10	10	0	74	21	19
2014	IS	10	26	29	20	9	6	38	31	201
2014	IS-02	13	30	20	27	7	3	45	34	30
2014	IS-03	14	21	28	16	14	7	38	32	43
2014	IS-04	9	22	20	24	15	11	34	44	46
2014	IS-05	12	31	35	17	4	2	43	21	52
2014	IS-06	4	28	44	12	8	4	33	21	25
2011	IS	9	40	23	15	9	5	52	25	240
2011	IS-02	19	39	19	3	13	6	62	17	31
2011	IS-03	8	33	18	14	16	10	45	34	49
2011	IS-04	10	40	28	17	3	3	51	20	72
2011	IS-05	8	43	22	18	7	2	53	25	60
2011	IS-06	0	48	20	16	12	4	50	29	25
2008	IS	7	33	19	25	14	2	41	40	208
2008	IS-02	4	43	21	14	14	4	48	30	28
2008	IS-03	7	33	16	23	19	2	40	43	43
2008	IS-04	9	28	17	30	13	3	39	44	64
2008	IS-05	5	29	26	31	10	0	33	40	42
2008	IS-06	8	38	8	19	23	4	48	44	26

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	18	31	22	18	10	1	49	29	175
2018	IS-01	55	9	9	9	9	9	70	20	11
2018	IS-02	17	30	22	17	13	0	48	30	23
2018	IS-03	13	35	19	19	13	0	48	32	31
2018	IS-04	18	27	24	22	10	0	45	31	51
2018	IS-05	11	39	21	21	8	0	50	29	38
2018	IS-06	8	46	23	8	15	0	54	23	13
2017	IS	14	37	19	12	18	1	51	30	163
2017	IS-02	38	25	19	13	6	0	63	19	16
2017	IS-03	10	27	30	7	23	3	38	31	30
2017	IS-04	6	39	22	14	19	0	45	33	49
2017	IS-05	23	34	14	11	18	0	57	30	44
2017	IS-06	0	63	11	16	10	0	63	26	19
2014	IS	11	32	19	21	14	2	44	36	201
2014	IS-02	13	30	20	23	10	3	45	34	30
2014	IS-03	14	30	21	7	26	2	45	33	43
2014	IS-04	11	24	15	24	22	4	36	48	46
2014	IS-05	12	42	17	25	4	0	54	29	52
2014	IS-06	4	36	28	28	4	0	40	32	25
2011	IS	12	41	14	20	12	2	54	32	241
2011	IS-02	29	39	6	13	10	3	70	23	31
2011	IS-03	14	31	16	16	20	2	46	38	49
2011	IS-04	12	37	16	21	11	3	51	32	73
2011	IS-05	7	47	15	23	8	0	53	32	60
2011	IS-06	4	60	12	20	4	0	64	24	25
2008	IS	10	34	15	26	13	2	45	40	208
2008	IS-02	14	29	14	14	18	11	48	36	28
2008	IS-03	14	23	21	28	14	0	37	42	43
2008	IS-04	6	38	11	31	13	2	44	44	64
2008	IS-05	10	36	19	26	10	0	45	36	42
2008	IS-06	12	42	8	31	8	0	54	38	26

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	34	37	15	9	4	1	71	13	176
2018	IS-01	36	36	9	9	9	0	73	18	11
2018	IS-02	39	39	13	0	4	4	82	5	23
2018	IS-03	39	29	19	10	3	0	68	13	31
2018	IS-04	29	40	12	12	6	2	71	18	52
2018	IS-05	32	42	16	8	3	0	74	11	38
2018	IS-06	46	15	23	15	0	0	62	15	13
2017	IS	29	45	10	7	9	0	74	15	163
2017	IS-02	44	44	13	0	0	0	88	0	16
2017	IS-03	20	43	10	7	20	0	63	27	30
2017	IS-04	21	55	14	4	6	0	75	10	49
2017	IS-05	36	37	11	14	2	0	73	16	44
2017	IS-06	31	53	0	5	10	0	84	16	19
2014	IS	25	36	17	13	7	0	62	21	201
2014	IS-02	20	43	17	10	10	0	63	20	30
2014	IS-03	33	26	19	14	9	0	58	23	43
2014	IS-04	20	46	17	11	7	0	65	17	46
2014	IS-05	27	40	11	15	6	0	67	21	52
2014	IS-06	28	28	24	12	8	0	56	20	25
2011	IS	30	40	14	9	7	0	70	16	241
2011	IS-02	29	58	10	0	3	0	87	3	31
2011	IS-03	20	47	12	12	8	0	67	20	49
2011	IS-04	40	29	18	10	4	0	68	14	73
2011	IS-05	28	35	13	12	12	0	63	23	60
2011	IS-06	28	48	16	4	4	0	76	8	25

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	35	35	14	12	5	1	70	17	176
2018	IS-01	82	9	0	9	0	0	91	9	11
2018	IS-02	22	30	17	22	9	0	52	30	23
2018	IS-03	39	26	23	10	3	0	65	13	31
2018	IS-04	33	38	13	8	8	0	71	15	52
2018	IS-05	29	42	11	13	3	3	73	16	38
2018	IS-06	38	38	8	15	0	0	77	15	13
2017	IS	25	42	14	13	7	0	67	20	163
2017	IS-02	25	50	13	13	0	0	75	13	16
2017	IS-03	23	20	28	10	20	0	43	30	30
2017	IS-04	25	49	8	17	2	0	73	19	49
2017	IS-05	27	43	16	14	0	0	70	14	44
2017	IS-06	21	53	5	10	10	0	74	21	19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	16	22	21	16	11	12	3	44	31	174
2018	IS-01	45	0	27	9	9	9	0	50	20	11
2018	IS-02	14	23	18	18	14	14	0	42	37	22
2018	IS-03	10	17	20	17	17	17	3	33	42	30
2018	IS-04	12	17	23	17	13	13	4	35	37	52
2018	IS-05	13	32	21	16	5	8	5	52	24	38
2018	IS-06	23	46	15	8	0	8	0	75	8	13
2017	IS	7	18	23	15	15	18	4	32	38	163
2017	IS-02	0	13	38	19	6	25	0	17	33	16
2017	IS-03	7	7	26	7	23	27	3	19	43	30
2017	IS-04	2	16	20	14	21	23	4	25	47	49
2017	IS-05	9	25	18	18	9	14	7	43	35	44
2017	IS-06	16	37	21	21	5	0	0	53	26	19
2014	IS	9	21	19	21	14	11	3	36	41	201
2014	IS-02	13	10	13	30	17	10	7	28	56	30
2014	IS-03	9	19	30	9	14	14	5	35	28	43
2014	IS-04	7	20	20	17	13	17	7	34	40	46
2014	IS-05	6	29	17	27	10	12	0	39	41	52
2014	IS-06	16	32	12	20	20	0	0	48	40	25

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	40	28	17	9	6	0	0	68	15	173
2018	IS-01	64	36	0	0	0	0	0	100	0	11
2018	IS-02	36	27	9	23	5	0	0	64	27	22
2018	IS-03	45	10	29	10	6	0	0	55	16	31
2018	IS-04	37	25	18	10	10	0	0	63	20	51
2018	IS-05	38	35	19	5	3	0	0	73	8	37
2018	IS-06	46	46	0	0	8	0	0	92	8	13
2017	IS	40	31	9	9	9	1	1	72	19	163
2017	IS-02	31	31	25	13	0	0	0	63	13	16
2017	IS-03	23	37	7	10	20	0	3	62	31	30
2017	IS-04	41	28	10	12	8	0	0	69	21	49
2017	IS-05	52	25	7	7	7	2	0	79	14	44
2017	IS-06	42	48	5	0	5	0	0	90	5	19
2014	IS	32	41	15	7	5	0	0	73	12	201
2014	IS-02	47	30	7	3	13	0	0	77	17	30
2014	IS-03	40	33	16	7	5	0	0	72	12	43
2014	IS-04	28	50	15	7	0	0	0	78	7	46
2014	IS-05	33	40	15	12	0	0	0	73	12	52
2014	IS-06	12	48	16	8	16	0	0	60	24	25
2011	IS	34	40	13	10	3	0	0	74	13	240
2011	IS-02	29	65	3	3	0	0	0	94	3	31
2011	IS-03	35	33	14	14	4	0	0	67	18	49
2011	IS-04	37	36	14	11	3	0	0	73	14	73
2011	IS-05	30	40	13	12	3	0	2	71	15	60
2011	IS-06	38	38	17	8	0	0	0	75	8	24
2008	IS	33	34	13	9	10	0	1	68	19	208
2008	IS-02	36	25	14	14	11	0	0	61	25	28
2008	IS-03	28	28	16	14	12	0	2	57	26	43
2008	IS-04	38	33	9	8	11	2	0	71	19	64
2008	IS-05	33	38	10	7	10	0	2	73	17	42
2008	IS-06	27	50	19	0	4	0	0	77	4	26

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	33	37	10	13	3	0	3	72	17	30
2018	IS-06	31	46	0	15	0	0	8	83	17	13
2017	IS	25	44	13	6	3	3	6	76	10	32
2017	IS-05	28	43	7	7	7	7	0	77	15	14
2017	IS-06	25	37	19	6	0	0	12	71	7	16
2014	IS	14	50	21	11	2	2	0	65	13	56
2014	IS-05	15	48	26	7	0	4	0	65	8	27
2014	IS-06	17	50	17	13	4	0	0	66	17	24

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	29	42	13	12	3	0	1	71	16	175
2018	IS-01	45	36	0	9	9	0	0	82	18	11
2018	IS-02	26	52	9	9	4	0	0	78	13	23
2018	IS-03	13	60	23	3	0	0	0	73	3	30
2018	IS-04	33	37	15	12	4	0	0	69	15	52
2018	IS-05	29	37	11	21	3	0	0	66	24	38
2018	IS-06	38	23	15	15	8	0	0	62	23	13
2017	IS	31	35	9	11	13	1	1	67	24	163
2017	IS-02	56	31	0	0	13	0	0	88	13	16
2017	IS-03	13	33	17	20	16	0	0	46	37	30
2017	IS-04	35	33	12	10	8	0	2	69	19	49
2017	IS-05	34	36	5	12	11	2	0	72	23	44
2017	IS-06	21	53	5	5	16	0	0	74	21	19
2014	IS	24	43	9	13	9	1	0	68	23	201
2014	IS-02	33	33	10	17	7	0	0	67	23	30
2014	IS-03	21	40	9	12	19	0	0	60	30	43
2014	IS-04	15	48	9	17	7	4	0	66	25	46
2014	IS-05	31	44	10	10	6	0	0	75	15	52
2014	IS-06	20	52	8	12	8	0	0	72	20	25
2011	IS	37	43	9	8	3	0	0	80	11	238
2011	IS-02	26	61	3	3	6	0	0	87	10	31
2011	IS-03	16	49	12	20	2	0	0	65	22	49
2011	IS-04	49	33	13	3	3	0	0	82	6	72
2011	IS-05	41	39	5	8	5	0	2	81	14	59
2011	IS-06	44	48	4	4	0	0	0	92	4	25
2008	IS	27	37	11	16	7	1	1	66	23	208
2008	IS-02	21	50	4	18	7	0	0	71	25	28
2008	IS-03	23	26	16	23	9	2	0	50	33	43
2008	IS-04	25	38	14	16	6	2	0	63	22	64
2008	IS-05	36	38	12	10	5	0	0	74	14	42
2008	IS-06	35	35	4	15	4	0	8	75	21	26

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	46	41	7	3	2	87	6	175
2018	IS-01	70	30	0	0	0	100	0	10
2018	IS-02	43	52	4	0	0	96	0	23
2018	IS-03	48	39	13	0	0	87	0	31
2018	IS-04	44	35	12	8	2	79	10	52
2018	IS-05	45	45	0	5	5	89	11	38
2018	IS-06	46	31	15	0	8	77	8	13
2017	IS	42	41	9	3	4	83	7	163
2017	IS-02	44	50	6	0	0	94	0	16
2017	IS-03	40	36	14	3	7	77	10	30
2017	IS-04	41	45	10	2	2	86	4	49
2017	IS-05	48	37	9	7	0	84	7	44
2017	IS-06	42	37	5	0	16	79	16	19
2014	IS	38	38	9	8	5	77	14	201
2014	IS-02	47	23	17	10	3	70	13	30
2014	IS-03	37	42	2	7	12	79	19	43
2014	IS-04	26	48	9	11	6	74	17	46
2014	IS-05	44	29	13	11	2	73	13	52
2014	IS-06	40	56	0	0	4	96	4	25
2011	IS	43	41	9	5	3	84	8	240
2011	IS-02	26	55	13	6	0	81	6	31
2011	IS-03	37	47	4	6	6	84	12	49
2011	IS-04	46	40	10	1	3	86	4	72
2011	IS-05	50	30	12	5	3	80	8	60
2011	IS-06	52	40	0	8	0	92	8	25
2008	IS	36	43	10	8	4	78	12	208
2008	IS-02	32	36	11	18	4	68	21	28
2008	IS-03	26	42	12	12	9	67	21	43
2008	IS-04	38	45	11	3	3	83	6	64
2008	IS-05	36	48	7	7	2	83	10	42
2008	IS-06	46	42	4	4	4	88	8	26

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	48	40	6	3	3	88	6	174
2018	IS-01	64	27	0	0	9	91	9	11
2018	IS-02	43	52	0	0	4	96	4	23
2018	IS-03	55	32	6	6	0	87	6	31
2018	IS-04	45	39	10	4	2	84	6	51
2018	IS-05	49	43	3	3	3	92	5	37
2018	IS-06	54	23	8	8	8	77	15	13
2017	IS	53	33	6	4	4	86	8	163
2017	IS-02	50	38	13	0	0	88	0	16
2017	IS-03	50	30	7	3	10	80	13	30
2017	IS-04	53	37	4	4	2	90	6	49
2017	IS-05	59	34	5	2	0	93	2	44
2017	IS-06	53	21	10	5	10	74	16	19
2014	IS	44	38	5	8	4	82	12	201
2014	IS-02	33	50	7	7	3	83	10	30
2014	IS-03	42	33	7	12	7	75	19	43
2014	IS-04	37	44	4	11	4	81	15	46
2014	IS-05	50	33	6	8	4	83	11	52
2014	IS-06	64	32	0	0	4	96	4	25
2011	IS	47	45	3	4	2	91	6	240
2011	IS-02	23	58	10	6	3	81	10	31
2011	IS-03	39	51	2	6	2	90	8	49
2011	IS-04	51	45	1	1	1	96	3	73
2011	IS-05	55	37	0	7	2	92	8	60
2011	IS-06	60	36	4	0	0	96	0	25
2008	IS	44	45	6	2	3	88	6	208
2008	IS-02	18	61	14	4	4	79	7	28
2008	IS-03	37	49	2	5	7	86	12	43
2008	IS-04	53	36	8	0	3	89	3	64
2008	IS-05	48	45	2	2	2	93	5	42
2008	IS-06	58	42	0	0	0	100	0	26

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	26	39	16	11	6	2	0	66	18	176
2018	IS-01	55	0	27	9	0	9	0	60	10	11
2018	IS-02	26	52	13	4	4	0	0	78	9	23
2018	IS-03	26	29	6	26	13	0	0	55	39	31
2018	IS-04	23	38	21	10	6	2	0	63	16	52
2018	IS-05	18	45	18	11	8	0	0	63	18	38
2018	IS-06	31	54	8	8	0	0	0	85	8	13
2017	IS	32	34	12	12	8	1	1	67	21	160
2017	IS-02	50	25	6	13	6	0	0	75	19	16
2017	IS-03	27	24	18	11	20	0	0	51	31	29
2017	IS-04	23	30	20	16	8	0	2	54	25	49
2017	IS-05	33	43	5	14	0	2	2	80	15	42
2017	IS-06	42	42	5	5	5	0	0	84	10	19
2014	IS	18	37	13	17	12	1	0	57	30	201
2014	IS-02	23	37	13	20	7	0	0	60	27	30
2014	IS-03	26	26	7	16	23	2	0	53	40	43
2014	IS-04	11	43	11	17	13	4	0	57	32	46
2014	IS-05	19	44	12	17	8	0	0	63	25	52
2014	IS-06	12	36	24	20	8	0	0	48	28	25
2011	IS	33	40	12	9	6	0	0	73	15	240
2011	IS-02	32	48	3	3	10	3	0	83	13	31
2011	IS-03	22	37	16	12	12	0	0	59	24	49
2011	IS-04	33	44	12	5	5	0	0	77	11	73
2011	IS-05	38	32	13	13	3	0	0	70	17	60
2011	IS-06	40	48	4	8	0	0	0	88	8	25
2008	IS	18	37	19	17	8	2	0	56	25	205
2008	IS-02	14	46	21	11	4	4	0	63	15	28
2008	IS-03	14	30	16	30	7	2	0	45	38	43
2008	IS-04	15	32	24	16	8	5	0	49	25	62
2008	IS-05	32	29	17	15	7	0	0	61	22	41
2008	IS-06	12	62	8	8	12	0	0	73	19	26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	29	29	13	16	10	3	1	60	27	176
2018	IS-01	36	18	18	18	0	9	0	60	20	11
2018	IS-02	35	26	9	22	4	4	0	64	27	23
2018	IS-03	32	19	6	19	19	3	0	53	40	31
2018	IS-04	23	23	19	21	10	4	0	48	32	52
2018	IS-05	18	47	16	5	13	0	0	66	18	38
2018	IS-06	46	38	0	15	0	0	0	85	15	13
2017	IS	28	32	15	10	12	1	2	61	23	163
2017	IS-02	44	19	13	13	13	0	0	63	25	16
2017	IS-03	13	31	13	10	26	7	0	47	39	30
2017	IS-04	18	29	22	14	12	0	4	49	28	49
2017	IS-05	39	30	14	9	5	0	5	72	14	44
2017	IS-06	37	47	5	0	10	0	0	84	10	19
2014	IS	18	23	16	15	24	2	1	42	41	201
2014	IS-02	10	20	20	13	37	0	0	30	50	30
2014	IS-03	21	19	12	9	40	0	0	40	49	43
2014	IS-04	13	28	22	13	15	4	4	45	31	46
2014	IS-05	23	29	13	15	15	2	2	54	32	52
2014	IS-06	20	16	20	28	12	4	0	37	42	25
2011	IS	19	32	16	13	18	1	2	53	31	240
2011	IS-02	16	19	23	6	32	0	3	37	40	31
2011	IS-03	16	29	14	16	24	0	0	45	41	49
2011	IS-04	16	29	21	12	16	1	4	48	30	73
2011	IS-05	23	43	8	13	10	2	0	68	24	60
2011	IS-06	28	36	12	16	8	0	0	64	24	25
2008	IS	21	40	13	17	9	1	0	61	26	207
2008	IS-02	21	25	14	25	11	4	0	48	37	28
2008	IS-03	14	33	17	21	14	0	0	48	36	42
2008	IS-04	25	33	9	22	9	2	0	59	32	64
2008	IS-05	21	45	19	12	2	0	0	67	14	42
2008	IS-06	23	65	4	0	8	0	0	88	8	26

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	30	39	12	13	6	1	69	19	176
2018	IS-01	18	18	18	27	18	0	36	45	11
2018	IS-02	30	35	22	4	9	0	65	13	23
2018	IS-03	29	35	6	23	6	0	65	29	31
2018	IS-04	33	33	19	12	2	2	67	14	52
2018	IS-05	21	55	5	11	8	0	76	18	38
2018	IS-06	54	38	0	0	8	0	92	8	13
2017	IS	30	41	13	9	7	0	71	16	162
2017	IS-02	31	38	31	0	0	0	69	0	16
2017	IS-03	16	46	17	7	13	0	63	20	30
2017	IS-04	27	33	17	17	6	0	60	23	48
2017	IS-05	36	45	7	9	2	0	82	12	44
2017	IS-06	42	47	0	0	10	0	90	10	19
2014	IS	21	41	13	16	8	0	63	24	201
2014	IS-02	23	40	20	13	3	0	63	17	30
2014	IS-03	28	28	14	14	16	0	56	30	43
2014	IS-04	17	46	15	13	6	2	65	20	46
2014	IS-05	12	52	10	21	6	0	64	27	52
2014	IS-06	32	40	0	20	8	0	72	28	25
2011	IS	25	46	12	12	5	0	72	16	241
2011	IS-02	35	45	10	10	0	0	81	10	31
2011	IS-03	10	43	18	18	10	0	53	29	49
2011	IS-04	26	49	11	10	3	1	76	13	73
2011	IS-05	30	40	12	13	5	0	70	18	60
2011	IS-06	28	64	4	4	0	0	92	4	25

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	31	34	16	9	9	1	66	17	175
2018	IS-01	10	50	10	10	20	0	60	30	10
2018	IS-02	22	48	22	4	4	0	70	9	23
2018	IS-03	26	35	10	16	13	0	61	29	31
2018	IS-04	35	31	19	6	6	4	68	12	52
2018	IS-05	37	34	11	8	11	0	71	18	38
2018	IS-06	54	15	15	8	8	0	69	15	13
2017	IS	38	39	12	5	6	0	77	11	162
2017	IS-02	56	25	13	6	0	0	81	6	16
2017	IS-03	26	33	17	3	20	0	60	23	30
2017	IS-04	29	44	15	6	6	0	73	13	48
2017	IS-05	43	46	5	7	0	0	89	7	44
2017	IS-06	47	42	5	0	5	0	90	5	19
2014	IS	29	40	13	11	6	0	69	18	201
2014	IS-02	40	53	3	3	0	0	93	3	30
2014	IS-03	30	30	16	12	12	0	61	23	43
2014	IS-04	26	44	15	9	7	0	70	15	46
2014	IS-05	21	48	12	13	6	0	69	19	52
2014	IS-06	36	20	16	20	8	0	56	28	25

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	34	31	15	11	7	1	0	66	18	175
2018	IS-01	55	27	0	18	0	0	0	82	18	11
2018	IS-02	43	22	22	0	13	0	0	65	13	23
2018	IS-03	29	35	6	19	10	0	0	65	29	31
2018	IS-04	33	33	17	8	8	2	0	67	16	52
2018	IS-05	30	35	16	11	8	0	0	65	19	37
2018	IS-06	38	31	8	23	0	0	0	69	23	13
2017	IS	33	38	14	9	6	0	0	71	15	162
2017	IS-02	50	44	6	0	0	0	0	94	0	16
2017	IS-03	26	23	24	7	20	0	0	49	26	30
2017	IS-04	23	41	21	10	4	0	0	64	15	48
2017	IS-05	41	41	5	14	0	0	0	82	14	44
2017	IS-06	31	48	10	0	10	0	0	79	10	19
2014	IS	28	42	15	9	4	0	0	71	14	201
2014	IS-02	50	33	7	7	3	0	0	83	10	30
2014	IS-03	30	37	21	5	7	0	0	68	12	43
2014	IS-04	26	46	17	11	0	0	0	72	11	46
2014	IS-05	19	44	19	11	6	0	0	64	17	52
2014	IS-06	24	52	8	8	8	0	0	76	16	25
2011	IS	38	46	7	7	2	0	0	84	9	241
2011	IS-02	42	52	3	3	0	0	0	94	3	31
2011	IS-03	24	51	10	12	2	0	0	76	14	49
2011	IS-04	38	51	4	5	1	0	0	89	7	73
2011	IS-05	42	40	10	3	3	0	2	83	7	60
2011	IS-06	48	28	8	16	0	0	0	76	16	25

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	29	40	16	9	5	1	1	70	14	176
2018	IS-01	36	9	36	0	9	0	9	50	10	11
2018	IS-02	22	48	22	4	4	0	0	70	9	23
2018	IS-03	29	42	13	13	3	0	0	71	16	31
2018	IS-04	29	40	15	12	4	0	0	69	15	52
2018	IS-05	24	47	11	8	11	0	0	71	18	38
2018	IS-06	54	31	8	8	0	0	0	85	8	13
2017	IS	26	42	11	10	8	2	1	70	18	163
2017	IS-02	25	50	13	13	0	0	0	75	13	16
2017	IS-03	13	33	13	21	16	3	0	48	38	30
2017	IS-04	18	49	12	8	10	0	2	69	19	49
2017	IS-05	39	36	11	5	5	5	0	79	10	44
2017	IS-06	42	47	5	0	5	0	0	90	5	19

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	43	38	6	10	2	1	0	82	12	174
2018	IS-01	64	9	0	18	0	9	0	80	20	11
2018	IS-02	55	41	0	5	0	0	0	95	5	22
2018	IS-03	37	43	3	13	3	0	0	80	17	30
2018	IS-04	40	37	8	12	4	0	0	77	15	52
2018	IS-05	47	42	5	0	3	3	0	92	3	38
2018	IS-06	23	38	8	31	0	0	0	62	31	13
2017	IS	44	37	7	6	6	0	0	80	12	163
2017	IS-02	63	31	6	0	0	0	0	94	0	16
2017	IS-03	36	34	10	3	16	0	0	70	20	30
2017	IS-04	43	41	6	6	4	0	0	83	10	49
2017	IS-05	46	41	5	9	0	0	0	86	9	44
2017	IS-06	37	31	11	11	10	0	0	68	21	19
2014	IS	35	34	14	12	5	0	0	69	17	201
2014	IS-02	47	23	20	7	3	0	0	70	10	30
2014	IS-03	33	35	16	9	7	0	0	68	16	43
2014	IS-04	33	41	11	11	4	0	0	74	15	46
2014	IS-05	37	35	13	11	4	0	0	71	15	52
2014	IS-06	32	28	8	24	8	0	0	60	32	25
2011	IS	43	35	10	8	3	0	1	78	11	240
2011	IS-02	55	32	6	6	0	0	0	87	6	31
2011	IS-03	31	48	8	6	4	0	2	81	11	48
2011	IS-04	47	33	10	5	4	0	1	81	10	73
2011	IS-05	40	30	13	12	3	0	2	71	15	60
2011	IS-06	40	36	12	12	0	0	0	76	12	25

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	41	36	11	8	2	0	2	79	10	176
2018	IS-01	55	18	9	0	0	0	18	89	0	11
2018	IS-02	65	17	13	4	0	0	0	83	4	23
2018	IS-03	29	55	10	6	0	0	0	84	6	31
2018	IS-04	44	31	10	12	2	0	2	76	14	52
2018	IS-05	39	42	8	11	0	0	0	82	11	38
2018	IS-06	15	31	38	8	8	0	0	46	15	13
2017	IS	35	43	15	2	3	1	0	79	6	163
2017	IS-02	56	38	6	0	0	0	0	94	0	16
2017	IS-03	40	40	20	0	0	0	0	80	0	30
2017	IS-04	37	53	8	0	2	0	0	90	2	49
2017	IS-05	30	45	16	2	7	0	0	75	9	44
2017	IS-06	21	26	37	5	5	5	0	50	11	19
2014	IS	36	41	13	7	2	0	0	77	9	201
2014	IS-02	43	43	13	0	0	0	0	87	0	30
2014	IS-03	39	35	16	7	0	0	2	76	7	43
2014	IS-04	39	50	7	2	2	0	0	89	4	46
2014	IS-05	29	44	15	8	4	0	0	73	11	52
2014	IS-06	24	28	20	24	4	0	0	52	28	25
2011	IS	39	42	12	6	0	0	1	82	6	241
2011	IS-02	45	45	10	0	0	0	0	90	0	31
2011	IS-03	37	45	10	6	2	0	0	82	8	49
2011	IS-04	52	36	7	4	0	0	1	89	4	73
2011	IS-05	27	50	15	7	0	0	2	78	7	60
2011	IS-06	28	32	24	16	0	0	0	60	16	25
2008	IS	29	42	19	6	3	0	0	71	9	208
2008	IS-02	29	43	21	4	0	4	0	74	4	28
2008	IS-03	44	40	7	7	2	0	0	84	9	43
2008	IS-04	34	45	16	3	2	0	0	80	5	64
2008	IS-05	21	45	21	7	5	0	0	67	12	42
2008	IS-06	4	31	42	15	8	0	0	35	23	26

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	IS	38	28	34	176
2018	IS-01	18	55	27	11
2018	IS-02	35	17	48	23
2018	IS-03	39	35	26	31
2018	IS-04	38	17	44	52
2018	IS-05	45	42	13	38
2018	IS-06	38	8	54	13
2017	IS	37	29	34	163
2017	IS-02	25	44	31	16
2017	IS-03	46	21	33	30
2017	IS-04	35	28	37	49
2017	IS-05	34	32	34	44
2017	IS-06	42	26	32	19
2014	IS	47	19	33	201
2014	IS-02	47	13	40	30
2014	IS-03	42	30	28	43
2014	IS-04	41	20	39	46
2014	IS-05	40	21	38	52
2014	IS-06	76	8	16	25
2011	IS	43	25	33	240
2011	IS-02	45	16	39	31
2011	IS-03	39	24	37	49
2011	IS-04	42	26	32	73
2011	IS-05	43	28	28	60
2011	IS-06	48	24	28	25

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	IS	9	33	42	5	5	6	66
2018	IS-03	0	25	50	8	8	8	12
2018	IS-04	10	40	35	0	5	10	20
2018	IS-05	18	24	47	12	0	0	17
2017	IS	11	24	41	8	8	7	61
2017	IS-03	0	14	50	21	7	7	14
2017	IS-04	12	23	35	12	6	13	17
2017	IS-05	7	40	40	0	13	0	15
2014	IS	4	28	51	11	9999	6	95
2014	IS-02	0	43	29	21	9999	7	14
2014	IS-03	0	17	67	11	9999	6	18
2014	IS-04	11	26	47	0	9999	16	19
2014	IS-05	0	33	52	14	9999	0	21
2014	IS-06	10	31	48	5	9999	5	19
2011	IS	3	41	43	8	9999	6	101
2011	IS-02	0	43	36	7	9999	14	14
2011	IS-03	0	37	47	16	9999	0	19
2011	IS-04	7	37	43	7	9999	7	30
2011	IS-05	4	50	31	8	9999	8	26
2011	IS-06	0	33	67	0	9999	0	12

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	44	39	10	5	3	1	83	7	176
2018	IS-01	55	18	18	0	9	0	73	9	11
2018	IS-02	48	30	17	4	0	0	78	4	23
2018	IS-03	32	42	13	13	0	0	74	13	31
2018	IS-04	38	48	8	2	2	2	88	4	52
2018	IS-05	45	42	3	5	5	0	87	11	38
2018	IS-06	77	15	0	0	8	0	92	8	13
2017	IS	33	44	8	9	6	0	77	15	162
2017	IS-02	50	38	13	0	0	0	88	0	16
2017	IS-03	20	37	13	7	23	0	57	30	30
2017	IS-04	27	48	10	15	0	0	75	15	48
2017	IS-05	43	45	5	7	0	0	88	7	44
2017	IS-06	37	48	0	5	10	0	84	16	19
2014	IS	33	49	10	6	3	0	82	8	201
2014	IS-02	30	57	7	7	0	0	87	7	30
2014	IS-03	37	37	9	9	7	0	75	16	43
2014	IS-04	22	54	13	7	4	0	76	11	46
2014	IS-05	40	50	8	2	0	0	90	2	52
2014	IS-06	32	52	12	4	0	0	84	4	25
2011	IS	38	42	10	5	5	0	80	10	241
2011	IS-02	45	32	13	3	6	0	77	10	31
2011	IS-03	22	47	18	6	6	0	69	12	49
2011	IS-04	41	42	7	5	4	0	84	10	73
2011	IS-05	42	42	12	2	3	0	83	5	60
2011	IS-06	40	52	0	8	0	0	92	8	25
2008	IS	34	40	11	10	5	0	75	15	208
2008	IS-02	25	36	14	14	11	0	61	25	28
2008	IS-03	30	30	14	14	12	0	60	26	43
2008	IS-04	33	47	11	9	0	0	80	9	64
2008	IS-05	38	50	7	2	2	0	88	5	42
2008	IS-06	46	35	4	12	4	0	81	15	26

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	29	43	16	9	3	1	72	12	174
2018	IS-01	45	45	9	0	0	0	91	0	11
2018	IS-02	22	57	13	9	0	0	78	9	23
2018	IS-03	35	26	13	16	6	3	63	23	31
2018	IS-04	25	46	21	4	4	0	71	8	52
2018	IS-05	21	45	18	11	5	0	66	16	38
2018	IS-06	42	42	8	8	0	0	83	8	12
2017	IS	23	50	12	10	4	0	73	15	162
2017	IS-02	38	44	13	6	0	0	81	6	16
2017	IS-03	16	41	16	10	16	0	57	26	30
2017	IS-04	19	61	10	10	0	0	79	10	48
2017	IS-05	25	45	16	11	2	0	70	14	44
2017	IS-06	26	58	5	5	5	0	84	10	19
2014	IS	27	43	15	11	3	0	70	15	201
2014	IS-02	30	47	13	10	0	0	77	10	30
2014	IS-03	40	37	14	7	2	0	77	9	43
2014	IS-04	20	50	7	17	4	2	71	22	46
2014	IS-05	25	40	15	15	4	0	65	19	52
2014	IS-06	16	44	32	4	4	0	60	8	25
2011	IS	24	50	13	9	4	0	75	13	241
2011	IS-02	35	52	3	3	6	0	87	10	31
2011	IS-03	24	45	16	6	6	2	71	13	49
2011	IS-04	21	58	10	10	3	0	78	12	73
2011	IS-05	27	42	22	8	2	0	68	10	60
2011	IS-06	12	60	8	16	4	0	72	20	25

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	13	23	32	23	7	2	0	31	37	175
2018	IS-01	0	0	18	55	18	9	0	80	0	11
2018	IS-02	9	5	32	36	14	5	0	52	14	22
2018	IS-03	16	39	23	13	10	0	0	23	55	31
2018	IS-04	21	23	31	19	6	0	0	25	44	52
2018	IS-05	5	37	34	24	0	0	0	24	42	38
2018	IS-06	15	8	62	15	0	0	0	15	23	13
2017	IS	19	25	33	13	7	1	2	21	45	163
2017	IS-02	0	6	38	25	13	13	6	46	8	16
2017	IS-03	37	23	13	16	10	0	0	26	61	30
2017	IS-04	14	30	37	16	0	0	2	17	46	49
2017	IS-05	14	27	43	5	9	0	2	14	42	44
2017	IS-06	26	26	26	10	10	0	0	21	53	19
2014	IS	16	29	37	13	4	0	0	17	46	201
2014	IS-02	10	27	43	13	3	0	3	17	38	30
2014	IS-03	16	32	30	16	5	0	0	21	49	43
2014	IS-04	13	33	35	13	7	0	0	20	46	46
2014	IS-05	13	27	44	13	2	0	0	15	40	52
2014	IS-06	24	32	32	12	0	0	0	12	56	25
2011	IS	12	28	35	18	5	1	1	24	40	240
2011	IS-02	0	23	39	23	13	3	0	37	23	31
2011	IS-03	8	31	39	16	4	0	2	21	40	49
2011	IS-04	15	21	40	19	4	1	0	24	36	73
2011	IS-05	17	35	23	15	7	0	3	22	53	60
2011	IS-06	12	24	44	20	0	0	0	20	36	25
2008	IS	15	36	38	8	2	1	0	10	52	208
2008	IS-02	11	18	57	11	0	4	0	11	30	28
2008	IS-03	21	30	33	9	5	2	0	14	52	43
2008	IS-04	17	39	31	11	2	0	0	13	56	64
2008	IS-05	12	48	36	2	0	0	2	2	61	42
2008	IS-06	15	38	42	0	4	0	0	4	54	26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	11	13	28	29	14	2	2	45	25	173
2018	IS-01	0	9	18	27	27	9	9	67	11	11
2018	IS-02	9	0	27	41	18	0	5	62	10	22
2018	IS-03	13	16	29	19	16	3	3	38	31	31
2018	IS-04	14	10	29	31	16	0	0	47	24	51
2018	IS-05	8	24	26	32	5	3	3	39	33	38
2018	IS-06	17	17	42	25	0	0	0	25	33	12
2017	IS	15	15	25	28	14	1	2	43	32	162
2017	IS-02	6	13	13	38	25	6	0	67	20	16
2017	IS-03	30	10	14	30	13	0	3	45	41	30
2017	IS-04	10	18	30	28	10	0	2	40	29	49
2017	IS-05	14	12	33	26	14	0	2	41	26	43
2017	IS-06	10	32	21	26	10	0	0	37	42	19
2014	IS	12	24	28	23	11	0	0	35	37	201
2014	IS-02	13	20	23	30	10	0	3	41	34	30
2014	IS-03	16	19	23	21	19	2	0	40	36	43
2014	IS-04	9	28	28	26	9	0	0	35	37	46
2014	IS-05	8	27	31	25	10	0	0	35	35	52
2014	IS-06	16	24	44	12	4	0	0	16	40	25
2011	IS	10	19	31	26	10	2	3	37	30	239
2011	IS-02	3	23	20	20	20	10	3	46	31	30
2011	IS-03	12	12	35	29	8	2	2	38	26	49
2011	IS-04	12	21	29	25	8	1	4	35	35	73
2011	IS-05	10	27	28	25	8	0	2	34	37	60
2011	IS-06	0	8	48	36	8	0	0	44	8	25
2008	IS	26	32	24	12	3	0	1	16	60	208
2008	IS-02	21	32	18	25	4	0	0	29	54	28
2008	IS-03	21	30	28	12	5	2	2	17	54	43
2008	IS-04	34	28	23	11	3	0	0	14	63	64
2008	IS-05	24	38	21	10	5	0	2	15	63	42
2008	IS-06	27	35	35	0	0	0	4	0	64	26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	32	28	20	12	6	1	1	19	61	175
2018	IS-01	9	9	27	27	18	9	0	50	20	11
2018	IS-02	32	18	27	18	5	0	0	23	50	22
2018	IS-03	42	29	16	6	6	0	0	13	71	31
2018	IS-04	29	33	19	10	8	0	2	18	63	52
2018	IS-05	39	29	18	13	0	0	0	13	68	38
2018	IS-06	31	31	23	15	0	0	0	15	62	13
2017	IS	35	31	19	7	6	1	1	14	67	163
2017	IS-02	13	38	13	19	13	6	0	33	53	16
2017	IS-03	43	20	27	0	10	0	0	10	63	30
2017	IS-04	35	30	18	10	4	0	2	15	67	49
2017	IS-05	36	27	25	7	5	0	0	11	64	44
2017	IS-06	37	53	5	5	0	0	0	5	90	19
2014	IS	41	29	18	6	4	0	1	11	71	201
2014	IS-02	37	20	20	13	7	0	3	21	59	30
2014	IS-03	42	23	19	9	5	0	2	14	67	43
2014	IS-04	32	41	20	4	2	0	0	7	74	46
2014	IS-05	42	31	21	4	2	0	0	6	73	52
2014	IS-06	52	32	8	4	4	0	0	8	84	25
2011	IS	38	30	19	8	3	1	2	11	69	239
2011	IS-02	23	30	30	7	7	3	0	14	55	30
2011	IS-03	47	33	14	4	0	0	2	4	81	49
2011	IS-04	36	34	19	5	1	1	3	7	73	73
2011	IS-05	40	27	15	10	5	0	3	16	69	60
2011	IS-06	36	20	20	16	8	0	0	24	56	25
2008	IS	41	31	19	6	1	0	0	8	73	206
2008	IS-02	29	29	36	7	0	0	0	7	57	28
2008	IS-03	36	31	17	12	0	2	2	13	70	42
2008	IS-04	42	36	17	3	2	0	0	5	78	64
2008	IS-05	49	27	15	7	2	0	0	10	76	41
2008	IS-06	58	15	19	4	4	0	0	8	73	26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	17	24	29	18	10	0	1	29	42	173
2018	IS-01	0	18	0	18	45	0	18	78	22	11
2018	IS-02	10	19	24	33	14	0	0	48	29	21
2018	IS-03	20	17	27	23	13	0	0	37	37	30
2018	IS-04	21	23	31	21	4	0	0	25	44	52
2018	IS-05	16	37	42	5	0	0	0	5	53	38
2018	IS-06	23	31	31	8	8	0	0	15	54	13
2017	IS	25	25	27	15	6	1	1	21	52	162
2017	IS-02	0	19	19	50	6	6	0	60	20	16
2017	IS-03	33	31	13	10	10	3	0	20	66	30
2017	IS-04	23	20	35	18	2	0	2	21	44	49
2017	IS-05	30	23	30	9	7	0	0	16	53	43
2017	IS-06	26	47	26	0	0	0	0	0	74	19
2014	IS	19	27	34	14	4	0	1	19	47	201
2014	IS-02	7	20	40	23	7	0	3	31	28	30
2014	IS-03	16	26	37	14	2	0	5	17	44	43
2014	IS-04	15	19	44	20	2	0	0	22	35	46
2014	IS-05	27	33	27	8	6	0	0	13	60	52
2014	IS-06	32	40	20	8	0	0	0	8	72	25
2011	IS	13	28	37	15	5	0	1	20	42	239
2011	IS-02	7	13	40	30	7	0	3	38	21	30
2011	IS-03	14	33	33	16	2	0	2	19	48	49
2011	IS-04	15	21	51	11	3	0	0	14	36	73
2011	IS-05	13	38	27	13	7	0	2	20	53	60
2011	IS-06	12	40	32	12	4	0	0	16	52	25
2008	IS	19	32	36	12	1	0	0	13	51	208
2008	IS-02	11	18	43	25	0	4	0	26	30	28
2008	IS-03	19	19	42	16	5	0	0	21	37	43
2008	IS-04	20	39	33	8	0	0	0	8	59	64
2008	IS-05	24	36	33	7	0	0	0	7	60	42
2008	IS-06	19	46	27	8	0	0	0	8	65	26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	16	17	29	21	13	2	3	35	35	173
2018	IS-01	0	10	10	0	60	0	20	75	13	10
2018	IS-02	18	14	18	23	23	5	0	48	33	22
2018	IS-03	16	16	35	23	6	3	0	30	33	31
2018	IS-04	12	14	33	25	12	0	4	39	27	51
2018	IS-05	24	18	39	18	0	0	0	18	42	38
2018	IS-06	15	46	15	15	8	0	0	23	62	13
2017	IS	22	21	28	13	10	2	4	25	46	163
2017	IS-02	0	13	19	44	13	13	0	64	14	16
2017	IS-03	30	30	17	7	10	0	7	18	64	30
2017	IS-04	17	16	37	14	12	0	4	28	34	49
2017	IS-05	28	16	36	5	9	2	5	15	47	44
2017	IS-06	26	42	10	16	5	0	0	21	69	19
2014	IS	25	29	27	10	7	1	1	17	55	201
2014	IS-02	10	37	17	17	17	0	3	34	48	30
2014	IS-03	23	19	30	21	7	0	0	28	42	43
2014	IS-04	28	22	37	7	4	2	0	11	51	46
2014	IS-05	23	44	23	0	6	2	2	6	70	52
2014	IS-06	44	24	24	8	0	0	0	8	68	25
2011	IS	15	23	33	18	8	0	3	27	39	239
2011	IS-02	6	19	26	29	13	0	6	45	28	31
2011	IS-03	12	18	37	20	8	2	2	30	32	49
2011	IS-04	15	23	36	18	7	0	1	25	39	73
2011	IS-05	22	22	33	10	10	0	3	21	45	60
2011	IS-06	13	38	29	21	0	0	0	21	50	24
2008	IS	17	26	35	19	2	0	0	21	44	208
2008	IS-02	11	21	36	25	0	4	4	27	35	28
2008	IS-03	16	16	37	23	7	0	0	30	33	43
2008	IS-04	19	31	33	16	2	0	0	17	50	64
2008	IS-05	14	31	36	19	0	0	0	19	45	42
2008	IS-06	31	27	31	12	0	0	0	12	58	26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	18	16	24	25	14	1	2	40	35	173
2018	IS-01	18	0	9	18	45	9	0	70	20	11
2018	IS-02	14	18	14	36	14	5	0	52	33	22
2018	IS-03	13	16	32	23	13	0	3	37	30	31
2018	IS-04	19	13	31	19	15	0	2	35	33	52
2018	IS-05	22	19	24	27	5	0	3	33	42	37
2018	IS-06	33	17	8	33	8	0	0	42	50	12
2017	IS	17	20	28	13	16	2	4	31	39	163
2017	IS-02	6	13	25	19	25	13	0	50	21	16
2017	IS-03	20	17	27	10	16	0	10	29	41	30
2017	IS-04	12	18	35	18	12	0	4	32	32	49
2017	IS-05	20	14	30	16	14	2	5	32	36	44
2017	IS-06	16	48	16	0	21	0	0	21	63	19
2014	IS	11	21	27	26	9	2	3	37	35	201
2014	IS-02	7	13	27	27	13	7	7	46	23	30
2014	IS-03	9	19	25	33	9	0	5	44	29	43
2014	IS-04	9	28	28	24	4	4	2	30	40	46
2014	IS-05	15	19	31	23	12	0	0	35	35	52
2014	IS-06	20	24	20	28	4	0	4	33	46	25
2011	IS	8	16	29	27	13	3	4	43	26	238
2011	IS-02	3	23	7	33	17	10	7	60	32	30
2011	IS-03	2	13	35	27	17	0	6	47	16	48
2011	IS-04	14	15	27	26	10	5	3	39	31	73
2011	IS-05	10	15	37	22	13	2	2	36	26	60
2011	IS-06	0	20	36	36	8	0	0	44	20	25
2008	IS	18	28	32	13	5	1	2	19	48	207
2008	IS-02	22	22	33	11	7	4	0	19	46	27
2008	IS-03	9	21	42	16	9	2	0	26	31	43
2008	IS-04	20	30	28	13	5	2	3	18	52	64
2008	IS-05	21	43	19	12	2	0	2	15	66	42
2008	IS-06	15	19	46	12	4	0	4	16	36	26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	20	29	30	11	9	2	1	20	50	175
2018	IS-01	0	27	27	27	9	0	9	40	30	11
2018	IS-02	14	32	9	27	18	0	0	45	45	22
2018	IS-03	16	39	29	3	10	3	0	13	57	31
2018	IS-04	23	23	35	10	8	2	0	18	47	52
2018	IS-05	26	24	39	5	3	3	0	8	51	38
2018	IS-06	31	38	23	8	0	0	0	8	69	13
2017	IS	26	29	23	13	6	1	1	20	56	163
2017	IS-02	6	13	31	31	13	6	0	47	20	16
2017	IS-03	43	20	24	3	10	0	0	13	63	30
2017	IS-04	21	30	26	14	6	0	2	21	52	49
2017	IS-05	30	32	18	16	2	0	2	19	63	44
2017	IS-06	26	48	21	5	0	0	0	5	74	19
2014	IS	29	25	26	12	5	1	1	18	56	201
2014	IS-02	27	13	23	13	17	0	7	32	43	30
2014	IS-03	23	28	26	16	5	0	2	21	52	43
2014	IS-04	28	24	35	7	4	2	0	11	53	46
2014	IS-05	25	33	27	12	2	2	0	14	59	52
2014	IS-06	44	28	16	12	0	0	0	12	72	25

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	44	35	5	8	6	1	80	15	172
2018	IS-01	82	0	0	0	18	0	82	18	11
2018	IS-02	36	45	0	14	5	0	82	18	22
2018	IS-03	33	30	13	17	7	0	63	23	30
2018	IS-04	49	31	6	4	8	2	82	12	51
2018	IS-05	41	46	3	8	3	0	86	11	37
2018	IS-06	31	54	8	8	0	0	85	8	13
2017	IS	42	26	10	10	13	0	67	23	163
2017	IS-02	50	31	13	0	6	0	81	6	16
2017	IS-03	30	23	14	10	23	0	53	33	30
2017	IS-04	39	33	12	4	12	0	71	17	49
2017	IS-05	47	20	5	21	7	0	68	28	44
2017	IS-06	47	21	10	10	10	0	69	21	19
2014	IS	34	29	10	19	7	0	63	26	201
2014	IS-02	40	27	3	27	3	0	67	30	30
2014	IS-03	28	21	19	19	14	0	49	33	43
2014	IS-04	39	39	2	13	7	0	78	20	46
2014	IS-05	31	35	12	21	2	0	65	23	52
2014	IS-06	36	16	16	20	12	0	52	32	25

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	55	28	5	9	2	0	84	12	173
2018	IS-01	91	0	0	9	0	0	91	9	11
2018	IS-02	55	32	5	9	0	0	86	9	22
2018	IS-03	55	31	3	10	0	0	86	10	29
2018	IS-04	52	27	4	10	8	0	79	17	52
2018	IS-05	47	34	8	11	0	0	82	11	38
2018	IS-06	46	46	0	8	0	0	92	8	13
2017	IS	47	31	7	7	7	1	78	14	163
2017	IS-02	75	13	13	0	0	0	88	0	16
2017	IS-03	26	37	13	7	16	0	64	23	30
2017	IS-04	47	28	8	10	6	0	75	17	49
2017	IS-05	48	36	2	12	0	2	86	12	44
2017	IS-06	53	32	5	0	10	0	84	10	19
2014	IS	43	43	6	5	3	0	86	8	201
2014	IS-02	47	43	10	0	0	0	90	0	30
2014	IS-03	35	40	7	14	5	0	74	19	43
2014	IS-04	43	46	4	2	4	0	89	7	46
2014	IS-05	46	48	4	0	2	0	94	2	52
2014	IS-06	48	32	4	12	4	0	80	16	25

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	44	40	9	5	1	1	1	85	6	174
2018	IS-01	55	18	9	0	0	9	9	89	0	11
2018	IS-02	41	41	9	9	0	0	0	82	9	22
2018	IS-03	43	30	17	10	0	0	0	73	10	30
2018	IS-04	42	38	10	6	2	2	0	82	8	52
2018	IS-05	39	53	3	3	3	0	0	92	5	38
2018	IS-06	46	54	0	0	0	0	0	100	0	13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	49	34	9	4	1	3	0	85	5	175
2018	IS-01	73	18	9	0	0	0	0	91	0	11
2018	IS-02	43	43	9	0	0	4	0	91	0	23
2018	IS-03	52	32	6	3	3	3	0	87	7	31
2018	IS-04	45	27	12	8	2	6	0	77	10	51
2018	IS-05	47	39	8	5	0	0	0	87	5	38
2018	IS-06	46	46	8	0	0	0	0	92	0	13
2017	IS	37	43	12	2	2	2	1	83	5	162
2017	IS-02	44	38	13	0	0	6	0	87	0	16
2017	IS-03	30	34	20	3	7	7	0	68	11	30
2017	IS-04	27	54	12	4	2	0	0	81	6	48
2017	IS-05	45	41	7	2	0	0	5	90	2	44
2017	IS-06	47	42	5	0	5	0	0	90	5	19
2014	IS	36	38	14	3	1	7	0	80	5	201
2014	IS-02	40	47	3	0	0	10	0	96	0	30
2014	IS-03	42	23	21	5	2	7	0	70	7	43
2014	IS-04	37	31	22	4	2	4	0	70	7	46
2014	IS-05	33	46	10	2	0	10	0	87	2	52
2014	IS-06	28	52	8	8	0	4	0	83	8	25

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	48	37	8	6	1	0	85	7	175
2018	IS-01	73	18	9	0	0	0	91	0	11
2018	IS-02	57	35	4	4	0	0	91	4	23
2018	IS-03	48	35	13	0	3	0	84	3	31
2018	IS-04	37	37	14	10	2	0	75	12	51
2018	IS-05	45	45	0	11	0	0	89	11	38
2018	IS-06	54	31	8	8	0	0	85	8	13
2017	IS	34	48	5	9	2	2	84	11	162
2017	IS-02	50	44	0	6	0	0	94	6	16
2017	IS-03	20	37	10	16	10	7	61	28	30
2017	IS-04	27	52	6	15	0	0	79	15	48
2017	IS-05	41	55	0	5	0	0	95	5	44
2017	IS-06	47	42	5	0	0	5	94	0	19
2014	IS	30	43	14	7	2	4	76	10	201
2014	IS-02	43	37	10	3	0	7	86	4	30
2014	IS-03	35	30	9	19	2	5	68	22	43
2014	IS-04	26	48	17	2	2	4	77	5	46
2014	IS-05	25	48	17	4	2	4	76	6	52
2014	IS-06	20	52	16	8	4	0	72	12	25
2011	IS	31	44	11	8	4	2	76	12	239
2011	IS-02	53	30	13	0	3	0	83	3	30
2011	IS-03	24	39	6	16	10	4	66	28	49
2011	IS-04	25	52	15	5	1	1	78	7	73
2011	IS-05	29	46	10	12	2	2	76	14	59
2011	IS-06	36	48	12	0	4	0	84	4	25

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	52	36	8	3	2	0	88	5	176
2018	IS-01	82	18	0	0	0	0	100	0	11
2018	IS-02	70	26	4	0	0	0	96	0	23
2018	IS-03	48	42	6	0	3	0	90	3	31
2018	IS-04	46	35	13	2	4	0	81	6	52
2018	IS-05	42	42	5	11	0	0	84	11	38
2018	IS-06	54	46	0	0	0	0	100	0	13
2017	IS	47	40	7	4	2	0	87	7	163
2017	IS-02	56	44	0	0	0	0	100	0	16
2017	IS-03	39	31	13	7	10	0	70	16	30
2017	IS-04	41	45	8	6	0	0	86	6	49
2017	IS-05	52	39	7	2	0	0	91	2	44
2017	IS-06	47	47	0	0	5	0	95	5	19
2014	IS	39	44	9	6	2	0	83	8	199
2014	IS-02	43	50	0	3	3	0	93	7	30
2014	IS-03	40	44	5	9	2	0	84	12	43
2014	IS-04	37	50	7	7	0	0	87	7	46
2014	IS-05	43	33	20	2	2	0	77	4	51
2014	IS-06	32	48	12	8	0	0	80	8	25
2011	IS	41	38	10	7	2	1	80	9	239
2011	IS-02	55	32	6	3	0	3	90	3	31
2011	IS-03	35	35	14	12	4	0	69	16	49
2011	IS-04	42	39	13	4	1	1	82	6	72
2011	IS-05	37	42	10	8	2	0	80	10	59
2011	IS-06	44	48	0	8	0	0	92	8	25
2008	IS	26	42	14	11	6	0	69	17	208
2008	IS-02	36	32	18	4	11	0	68	14	28
2008	IS-03	26	35	14	12	12	2	62	24	43
2008	IS-04	17	50	16	14	3	0	67	17	64
2008	IS-05	40	29	19	7	5	0	69	12	42
2008	IS-06	15	69	0	12	4	0	85	15	26

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	27	25	21	10	5	9	2	59	17	174
2018	IS-01	45	18	27	9	0	0	0	64	9	11
2018	IS-02	27	23	14	9	0	27	0	69	13	22
2018	IS-03	30	17	23	10	7	13	0	54	19	30
2018	IS-04	27	19	25	12	8	8	2	51	21	52
2018	IS-05	18	37	18	11	5	3	8	62	18	38
2018	IS-06	23	54	15	8	0	0	0	77	8	13
2017	IS	26	29	15	10	12	4	5	60	24	163
2017	IS-02	50	25	13	13	0	0	0	75	13	16
2017	IS-03	23	16	24	0	26	0	10	44	29	30
2017	IS-04	18	33	18	10	10	8	2	57	23	49
2017	IS-05	27	27	11	14	9	5	7	61	26	44
2017	IS-06	26	48	5	10	5	0	5	78	17	19
2014	IS	24	29	21	13	4	5	4	58	18	201
2014	IS-02	23	27	27	10	3	10	0	56	15	30
2014	IS-03	19	28	25	12	5	5	7	53	19	43
2014	IS-04	28	24	19	15	4	4	4	57	21	46
2014	IS-05	19	37	19	12	2	6	6	63	15	52
2014	IS-06	32	32	16	12	8	0	0	64	20	25

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	31	40	11	10	5	2	1	73	15	176
2018	IS-01	45	18	18	9	9	0	0	64	18	11
2018	IS-02	35	30	13	4	9	4	4	71	14	23
2018	IS-03	26	35	19	16	3	0	0	61	19	31
2018	IS-04	31	40	8	13	4	4	0	74	18	52
2018	IS-05	21	53	11	11	5	0	0	74	16	38
2018	IS-06	46	46	0	0	0	0	8	100	0	13
2017	IS	31	37	11	11	6	2	2	70	18	163
2017	IS-02	31	50	13	6	0	0	0	81	6	16
2017	IS-03	23	20	21	23	10	0	3	44	34	30
2017	IS-04	28	43	10	10	6	2	0	73	17	49
2017	IS-05	27	38	11	9	5	5	5	72	15	44
2017	IS-06	53	37	0	5	5	0	0	90	10	19
2014	IS	37	42	6	9	5	1	0	80	14	201
2014	IS-02	37	43	7	13	0	0	0	80	13	30
2014	IS-03	40	39	5	9	5	2	0	81	14	43
2014	IS-04	22	46	9	13	9	2	0	69	22	46
2014	IS-05	46	44	4	2	4	0	0	90	6	52
2014	IS-06	36	40	8	8	8	0	0	76	16	25
2011	IS	31	39	11	10	6	3	2	72	16	239
2011	IS-02	26	48	10	3	6	3	3	79	10	31
2011	IS-03	15	44	13	17	6	6	0	62	24	48
2011	IS-04	29	35	14	13	6	3	1	67	19	72
2011	IS-05	38	37	10	5	7	0	3	78	12	60
2011	IS-06	52	36	4	4	4	0	0	88	8	25
2008	IS	25	41	9	12	10	3	0	68	22	208
2008	IS-02	21	32	18	14	11	4	0	56	26	28
2008	IS-03	26	33	7	14	12	7	2	64	28	43
2008	IS-04	16	48	9	11	13	3	0	66	24	64
2008	IS-05	38	38	7	12	5	0	0	76	17	42
2008	IS-06	27	54	8	12	0	0	0	81	12	26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	32	38	16	10	2	2	72	12	173
2018	IS-01	50	30	10	10	0	0	80	10	10
2018	IS-02	26	52	13	4	0	4	82	5	23
2018	IS-03	33	33	10	17	3	3	69	21	30
2018	IS-04	31	35	19	8	4	4	68	12	52
2018	IS-05	24	46	19	11	0	0	70	11	37
2018	IS-06	38	31	23	8	0	0	69	8	13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	19	22	22	11	15	8	3	46	29	176
2018	IS-01	27	45	9	9	9	0	0	73	18	11
2018	IS-02	26	22	17	4	13	9	9	58	21	23
2018	IS-03	19	19	23	13	19	3	3	41	34	31
2018	IS-04	19	13	27	10	13	12	6	40	28	52
2018	IS-05	8	29	24	13	16	11	0	41	32	38
2018	IS-06	15	38	23	0	23	0	0	54	23	13
2017	IS	18	17	17	13	23	7	4	40	41	163
2017	IS-02	25	31	19	6	0	19	0	69	8	16
2017	IS-03	10	10	28	10	36	3	3	21	49	30
2017	IS-04	16	23	12	10	29	8	2	43	43	49
2017	IS-05	14	16	16	16	25	7	7	34	48	44
2017	IS-06	32	10	16	21	5	5	11	50	31	19
2014	IS	11	12	20	20	22	11	2	27	49	201
2014	IS-02	10	10	30	23	20	7	0	21	46	30
2014	IS-03	16	9	9	30	28	5	2	28	62	43
2014	IS-04	7	13	22	18	22	13	7	24	49	46
2014	IS-05	8	12	23	15	21	19	2	24	46	52
2014	IS-06	16	24	20	12	20	8	0	43	35	25
2011	IS	10	16	17	20	18	15	5	32	46	241
2011	IS-02	16	19	13	16	10	23	3	48	35	31
2011	IS-03	10	10	27	8	27	16	2	25	43	49
2011	IS-04	10	16	16	16	18	18	5	34	45	73
2011	IS-05	7	13	17	32	17	8	7	24	57	60
2011	IS-06	16	28	12	28	4	8	4	50	36	25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	15	85	176
2018	IS-03	19	81	31
2018	IS-04	13	87	52
2018	IS-05	18	82	38

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	IS	50	26

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	IS	65	26

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	IS	0	26

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	IS	0	26

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	IS	35	26

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	IS	35	26

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	IS	54	26

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	IS	46	26

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	IS	38	26

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	IS	73	26

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	IS	31	26

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	IS	0	26

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	IS	35	26

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	IS	23	26

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	IS	62	26

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	IS	31	26

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	IS	23	26

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	IS	0	26

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	IS	23	26

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	IS	21	24

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	IS	25	24

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	IS	21	24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	IS	25	24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	IS	46	24

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	IS	0	24

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	IS	46	24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	17	10	22	6	6	33	6	44	20	174
2018	IS-01	45	9	9	9	0	18	9	75	13	11
2018	IS-02	17	9	13	4	4	52	0	55	18	23
2018	IS-03	19	10	26	3	13	26	3	41	23	31
2018	IS-04	13	10	21	6	4	37	10	43	18	52
2018	IS-05	11	14	22	5	11	32	5	39	26	37
2018	IS-06	23	8	46	15	0	8	0	33	17	13
2017	IS	12	12	20	7	9	29	10	39	27	163
2017	IS-02	19	13	19	6	0	38	6	56	11	16
2017	IS-03	10	10	27	3	13	30	7	32	26	30
2017	IS-04	4	12	26	4	12	31	10	27	28	49
2017	IS-05	14	11	9	16	11	27	11	40	45	44
2017	IS-06	21	21	16	0	0	31	11	73	0	19
2014	IS	10	15	17	3	5	38	11	50	16	201
2014	IS-02	7	7	17	0	3	40	27	40	10	30
2014	IS-03	16	14	9	2	2	46	9	69	10	43
2014	IS-04	9	11	15	7	13	41	4	36	36	46
2014	IS-05	8	17	19	2	2	36	15	52	8	52
2014	IS-06	12	24	32	0	8	20	4	47	11	25

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	29	27	19	5	6	14	0	65	13	172
2018	IS-01	64	27	9	0	0	0	0	91	0	11
2018	IS-02	39	26	9	4	4	17	0	79	11	23
2018	IS-03	33	20	20	7	7	13	0	62	15	30
2018	IS-04	25	31	15	4	6	19	0	69	12	52
2018	IS-05	11	28	28	6	11	17	0	47	20	36
2018	IS-06	38	23	23	15	0	0	0	62	15	13
2017	IS	25	27	20	7	7	13	2	60	16	162
2017	IS-02	38	25	19	6	0	13	0	71	7	16
2017	IS-03	20	30	21	7	10	13	0	57	19	30
2017	IS-04	21	24	24	4	10	16	0	54	17	49
2017	IS-05	21	21	21	9	7	14	7	53	20	43
2017	IS-06	37	42	10	5	0	5	0	83	6	19
2014	IS	15	26	18	5	4	28	3	60	13	201
2014	IS-02	13	23	20	0	3	30	10	61	6	30
2014	IS-03	28	14	16	0	5	32	5	67	7	43
2014	IS-04	7	26	24	9	6	28	0	45	21	46
2014	IS-05	15	29	13	8	0	33	2	68	12	52
2014	IS-06	12	36	24	8	8	12	0	55	18	25
2011	IS	22	39	14	8	3	14	0	71	13	238
2011	IS-02	37	43	7	3	0	10	0	89	4	30
2011	IS-03	17	36	17	2	6	21	0	68	11	47
2011	IS-04	26	38	14	5	3	14	0	75	10	73
2011	IS-05	18	38	17	10	2	15	0	67	14	60
2011	IS-06	8	48	8	24	4	8	0	61	30	25

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	7	93	174
2018	IS-02	0	100	23
2018	IS-04	14	86	51

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	IS	42	12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	IS	58	12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	IS	0	12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	IS	0	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	16	11	22	5	2	39	6	49	11	174
2018	IS-01	45	27	9	0	0	18	0	89	0	11
2018	IS-02	14	18	9	0	0	55	5	78	0	22
2018	IS-03	19	6	26	6	3	35	3	42	16	31
2018	IS-04	14	8	24	4	4	37	10	41	15	51
2018	IS-05	8	11	26	8	0	42	5	35	15	38
2018	IS-06	23	23	38	8	0	8	0	50	8	13
2017	IS	10	18	23	4	5	31	9	47	14	163
2017	IS-02	13	38	13	6	0	13	19	73	9	16
2017	IS-03	7	7	20	3	10	41	13	29	29	30
2017	IS-04	4	16	24	4	10	37	4	34	24	49
2017	IS-05	11	20	28	2	0	29	9	51	4	44
2017	IS-06	26	21	10	5	0	32	5	75	8	19
2014	IS	9	17	13	2	1	47	9	61	8	201
2014	IS-02	10	13	7	3	0	50	17	70	10	30
2014	IS-03	14	9	14	0	2	49	12	59	6	43
2014	IS-04	7	15	17	4	0	54	2	50	10	46
2014	IS-05	8	21	12	4	2	42	12	62	13	52
2014	IS-06	8	24	20	0	0	40	8	62	0	25

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	34	26	18	3	2	16	1	72	7	175
2018	IS-01	73	27	0	0	0	0	0	100	0	11
2018	IS-02	36	27	14	0	0	18	5	82	0	22
2018	IS-03	39	19	19	0	6	16	0	69	8	31
2018	IS-04	31	23	15	6	4	21	0	68	12	52
2018	IS-05	16	34	26	5	0	18	0	61	6	38
2018	IS-06	46	23	23	8	0	0	0	69	8	13
2017	IS	25	34	18	4	4	12	2	69	10	163
2017	IS-02	25	63	13	0	0	0	0	88	0	16
2017	IS-03	23	23	26	3	7	14	3	56	12	30
2017	IS-04	23	26	20	6	10	14	0	57	19	49
2017	IS-05	20	36	12	7	0	18	7	76	9	44
2017	IS-06	37	47	16	0	0	0	0	84	0	19
2014	IS	17	31	17	2	1	30	1	70	5	201
2014	IS-02	20	37	13	0	0	27	3	81	0	30
2014	IS-03	21	23	23	0	5	25	2	61	6	43
2014	IS-04	11	30	20	2	0	35	2	66	3	46
2014	IS-05	15	33	12	4	2	35	0	73	9	52
2014	IS-06	20	36	20	4	0	20	0	70	5	25
2011	IS	30	40	15	1	1	13	0	80	3	241
2011	IS-02	42	35	10	0	0	13	0	89	0	31
2011	IS-03	29	35	14	4	2	16	0	76	7	49
2011	IS-04	27	47	12	0	3	11	0	83	3	73
2011	IS-05	22	47	17	2	0	13	0	79	2	60
2011	IS-06	40	28	20	0	0	12	0	77	0	25

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	57	27	8	4	5	1	0	84	9	173
2018	IS-01	82	9	0	0	9	0	0	91	9	11
2018	IS-02	59	32	5	0	5	0	0	91	5	22
2018	IS-03	55	26	10	3	6	0	0	81	10	31
2018	IS-04	53	27	10	6	4	0	0	80	10	51
2018	IS-05	54	32	5	5	3	0	0	86	8	37
2018	IS-06	62	15	8	8	8	0	0	77	15	13
2017	IS	56	21	12	3	7	1	1	78	10	163
2017	IS-02	56	38	6	0	0	0	0	94	0	16
2017	IS-03	56	14	7	4	16	0	3	72	21	30
2017	IS-04	45	26	16	2	10	0	0	71	12	49
2017	IS-05	64	18	14	5	0	0	0	82	5	44
2017	IS-06	63	21	11	0	0	5	0	89	0	19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	35	43	13	5	1	3	0	81	6	175
2018	IS-01	45	36	9	0	0	9	0	90	0	11
2018	IS-02	26	48	13	4	0	9	0	81	5	23
2018	IS-03	45	29	13	6	3	3	0	77	10	31
2018	IS-04	39	35	20	6	0	0	0	75	6	51
2018	IS-05	29	50	8	5	3	5	0	83	8	38
2018	IS-06	38	62	0	0	0	0	0	100	0	13
2017	IS	35	42	12	5	3	2	1	80	8	163
2017	IS-02	25	69	0	0	0	6	0	100	0	16
2017	IS-03	36	31	10	13	7	3	0	69	20	30
2017	IS-04	35	43	12	4	4	0	2	79	8	49
2017	IS-05	29	43	20	0	2	5	0	76	2	44
2017	IS-06	58	32	5	5	0	0	0	90	5	19

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	26	36	15	15	6	1	0	63	21	175
2018	IS-01	55	27	0	9	9	0	0	82	18	11
2018	IS-02	26	30	26	17	0	0	0	57	17	23
2018	IS-03	23	35	19	10	10	3	0	60	20	31
2018	IS-04	27	27	17	21	8	0	0	54	29	52
2018	IS-05	19	43	14	14	8	3	0	64	22	37
2018	IS-06	31	46	8	15	0	0	0	77	15	13
2017	IS	21	39	17	13	9	0	1	61	22	161
2017	IS-02	25	56	19	0	0	0	0	81	0	16
2017	IS-03	16	37	13	13	20	0	0	54	33	30
2017	IS-04	23	36	15	17	7	0	2	61	24	47
2017	IS-05	20	39	18	16	7	0	0	59	23	44
2017	IS-06	21	37	26	10	5	0	0	58	16	19

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	22	23	20	17	17	1	1	45	34	176
2018	IS-01	27	18	9	9	36	0	0	45	45	11
2018	IS-02	9	39	30	13	4	0	4	50	18	23
2018	IS-03	26	10	16	26	19	3	0	37	47	31
2018	IS-04	15	25	23	17	19	0	0	40	37	52
2018	IS-05	21	26	21	16	16	0	0	47	32	38
2018	IS-06	54	8	15	8	15	0	0	62	23	13
2017	IS	15	29	23	17	16	1	0	44	33	161
2017	IS-02	13	38	19	0	31	0	0	50	31	16
2017	IS-03	13	30	24	20	10	3	0	45	31	30
2017	IS-04	19	28	26	19	8	0	0	47	28	47
2017	IS-05	16	23	23	16	23	0	0	38	39	44
2017	IS-06	10	32	16	26	16	0	0	42	42	19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	18	25	29	19	8	1	43	28	175
2018	IS-01	27	45	18	0	0	9	80	0	11
2018	IS-02	30	30	13	17	9	0	61	26	23
2018	IS-03	6	19	52	19	3	0	26	23	31
2018	IS-04	17	31	23	19	10	0	48	29	52
2018	IS-05	16	11	30	32	11	0	27	43	37
2018	IS-06	15	15	38	15	15	0	31	31	13
2017	IS	11	31	22	24	11	1	43	35	162
2017	IS-02	19	44	25	13	0	0	63	13	16
2017	IS-03	13	33	20	21	13	0	46	34	30
2017	IS-04	8	35	23	25	8	0	44	33	48
2017	IS-05	14	25	18	30	14	0	38	43	44
2017	IS-06	5	26	31	22	16	0	31	37	19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	20	22	25	20	12	1	42	33	176
2018	IS-01	64	18	0	9	0	9	90	10	11
2018	IS-02	30	22	26	9	13	0	52	22	23
2018	IS-03	13	16	26	32	13	0	29	45	31
2018	IS-04	19	25	21	23	12	0	44	35	52
2018	IS-05	8	21	37	18	16	0	29	34	38
2018	IS-06	8	23	31	23	15	0	31	38	13
2017	IS	12	23	22	25	17	1	35	43	163
2017	IS-02	19	38	38	6	0	0	56	6	16
2017	IS-03	13	23	4	33	27	0	36	60	30
2017	IS-04	12	27	20	27	14	0	39	41	49
2017	IS-05	14	18	25	29	14	0	32	43	44
2017	IS-06	5	16	32	21	26	0	21	47	19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	23	21	24	17	14	1	1	45	31	175
2018	IS-01	55	9	18	0	18	0	0	64	18	11
2018	IS-02	35	30	9	4	17	0	4	68	23	23
2018	IS-03	10	19	26	29	13	3	0	30	43	31
2018	IS-04	24	22	31	16	8	0	0	45	24	51
2018	IS-05	18	21	24	21	16	0	0	39	37	38
2018	IS-06	15	15	23	15	31	0	0	31	46	13
2017	IS	20	24	22	17	17	1	0	44	34	162
2017	IS-02	31	38	19	6	6	0	0	69	13	16
2017	IS-03	23	13	30	7	26	0	0	36	34	30
2017	IS-04	21	23	25	23	8	0	0	44	31	48
2017	IS-05	16	32	18	14	18	2	0	49	33	44
2017	IS-06	10	16	21	27	26	0	0	26	53	19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	41	23	20	7	3	6	68	12	174
2018	IS-01	80	10	0	0	0	10	100	0	10
2018	IS-02	57	9	9	4	4	17	79	11	23
2018	IS-03	42	26	13	6	3	10	75	11	31
2018	IS-04	35	37	19	6	2	2	73	8	52
2018	IS-05	24	22	38	11	3	3	47	14	37
2018	IS-06	23	15	31	15	15	0	38	31	13
2017	IS	34	32	14	15	4	1	67	19	162
2017	IS-02	56	31	6	0	0	6	93	0	16
2017	IS-03	43	21	20	13	3	0	64	16	30
2017	IS-04	27	52	11	8	0	2	81	8	48
2017	IS-05	29	30	16	20	5	0	59	25	44
2017	IS-06	31	5	21	26	16	0	37	42	19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	26	28	25	10	11	1	54	21	176
2018	IS-01	27	27	27	0	18	0	55	18	11
2018	IS-02	43	26	13	4	9	4	73	14	23
2018	IS-03	32	26	26	13	3	0	58	16	31
2018	IS-04	21	31	23	10	15	0	52	25	52
2018	IS-05	21	24	34	11	11	0	45	21	38
2018	IS-06	8	23	31	23	15	0	31	38	13
2017	IS	24	31	23	14	8	0	55	22	162
2017	IS-02	31	44	25	0	0	0	75	0	16
2017	IS-03	30	23	10	21	16	0	53	37	30
2017	IS-04	29	35	23	8	4	0	64	12	48
2017	IS-05	16	32	27	18	7	0	48	25	44
2017	IS-06	16	16	37	16	16	0	31	32	19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	25	35	23	9	7	1	1	61	16	173
2018	IS-01	55	27	18	0	0	0	0	82	0	11
2018	IS-02	32	32	14	9	9	5	0	67	19	22
2018	IS-03	17	43	23	7	10	0	0	60	17	30
2018	IS-04	27	25	27	8	10	0	2	54	18	51
2018	IS-05	13	42	24	16	5	0	0	55	21	38
2018	IS-06	23	54	8	15	0	0	0	77	15	13
2017	IS	22	34	17	16	10	0	1	56	26	162
2017	IS-02	19	56	19	6	0	0	0	75	6	16
2017	IS-03	27	13	10	30	20	0	0	40	50	30
2017	IS-04	23	35	19	15	8	0	0	58	23	48
2017	IS-05	23	38	16	14	9	0	0	61	23	44
2017	IS-06	16	37	32	10	5	0	0	53	16	19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	23	30	26	13	6	1	0	54	20	172
2018	IS-01	73	18	9	0	0	0	0	91	0	11
2018	IS-02	35	35	17	4	4	4	0	73	9	23
2018	IS-03	17	23	33	17	10	0	0	40	27	30
2018	IS-04	14	38	30	6	12	0	0	52	18	50
2018	IS-05	16	27	24	30	3	0	0	43	32	37
2018	IS-06	15	31	31	23	0	0	0	46	23	13
2017	IS	17	28	27	13	14	0	1	45	27	162
2017	IS-02	31	44	19	6	0	0	0	75	6	16
2017	IS-03	20	17	21	7	36	0	0	37	43	30
2017	IS-04	12	25	27	23	10	0	2	38	34	48
2017	IS-05	18	30	36	7	9	0	0	48	16	44
2017	IS-06	10	32	32	16	10	0	0	42	26	19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	22	35	21	14	6	1	58	21	174
2018	IS-01	64	27	9	0	0	0	91	0	11
2018	IS-02	26	35	13	17	4	4	64	23	23
2018	IS-03	20	23	37	13	7	0	43	20	30
2018	IS-04	20	47	8	14	12	0	67	25	51
2018	IS-05	18	29	29	18	5	0	47	24	38
2018	IS-06	15	15	46	23	0	0	31	23	13
2017	IS	22	28	24	12	13	1	50	25	162
2017	IS-02	31	38	25	6	0	0	69	6	16
2017	IS-03	20	27	17	7	30	0	47	36	30
2017	IS-04	19	33	19	17	12	0	52	29	48
2017	IS-05	27	20	37	9	7	0	47	16	44
2017	IS-06	21	21	26	26	5	0	42	31	19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	32	30	23	11	4	0	0	62	15	173
2018	IS-01	45	18	27	9	0	0	0	64	9	11
2018	IS-02	43	35	9	9	4	0	0	78	13	23
2018	IS-03	28	28	34	7	3	0	0	55	10	29
2018	IS-04	27	37	22	10	4	0	0	65	14	51
2018	IS-05	34	24	21	18	3	0	0	58	21	38
2018	IS-06	23	23	23	15	15	0	0	46	31	13
2017	IS	27	32	21	9	8	1	2	61	18	162
2017	IS-02	38	44	19	0	0	0	0	81	0	16
2017	IS-03	10	37	23	10	20	0	0	47	30	30
2017	IS-04	31	29	23	8	6	0	2	62	15	48
2017	IS-05	29	36	23	5	2	2	2	69	7	44
2017	IS-06	26	21	16	32	5	0	0	47	37	19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	45	25	15	7	7	0	1	71	14	173
2018	IS-01	73	9	9	0	9	0	0	82	9	11
2018	IS-02	43	35	17	0	4	0	0	78	4	23
2018	IS-03	43	23	17	7	10	0	0	67	17	30
2018	IS-04	44	20	18	12	4	0	2	65	16	50
2018	IS-05	29	37	13	8	13	0	0	66	21	38
2018	IS-06	54	23	15	8	0	0	0	77	8	13
2017	IS	47	21	18	5	7	1	1	70	12	163
2017	IS-02	56	31	13	0	0	0	0	88	0	16
2017	IS-03	34	20	16	13	13	3	0	56	27	30
2017	IS-04	53	16	19	4	8	0	0	69	12	49
2017	IS-05	46	18	27	5	2	0	2	65	7	44
2017	IS-06	47	42	0	5	5	0	0	90	10	19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	67	18	6	1	2	5	90	4	174
2018	IS-01	82	18	0	0	0	0	100	0	11
2018	IS-02	74	9	4	4	0	9	90	5	23
2018	IS-03	63	20	13	0	3	0	83	3	30
2018	IS-04	67	24	4	0	2	4	94	2	51
2018	IS-05	55	18	8	3	5	11	82	9	38
2018	IS-06	77	15	8	0	0	0	92	0	13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	73	12	5	1	3	2	3	90	5	173
2018	IS-01	90	0	10	0	0	0	0	90	0	10
2018	IS-02	74	4	0	4	0	9	9	95	5	23
2018	IS-03	70	10	10	0	7	3	0	83	7	30
2018	IS-04	78	8	6	0	6	0	2	88	6	51
2018	IS-05	61	26	5	0	3	0	5	92	3	38
2018	IS-06	69	23	0	8	0	0	0	92	8	13
2017	IS	64	16	8	5	3	2	3	83	8	163
2017	IS-02	75	19	6	0	0	0	0	94	0	16
2017	IS-03	46	11	16	10	10	3	3	61	21	30
2017	IS-04	69	18	4	4	4	0	0	88	8	49
2017	IS-05	66	16	7	5	0	2	5	88	5	44
2017	IS-06	58	21	10	5	0	5	0	83	6	19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	59	24	10	3	2	0	1	84	6	174
2018	IS-01	91	9	0	0	0	0	0	100	0	11
2018	IS-02	61	26	9	4	0	0	0	87	4	23
2018	IS-03	57	23	10	3	7	0	0	80	10	30
2018	IS-04	56	29	10	0	4	0	2	86	4	52
2018	IS-05	51	22	19	8	0	0	0	73	8	37
2018	IS-06	62	31	0	8	0	0	0	92	8	13
2017	IS	55	29	10	2	1	1	1	86	4	163
2017	IS-02	63	25	13	0	0	0	0	88	0	16
2017	IS-03	41	30	20	3	3	3	0	73	7	30
2017	IS-04	61	28	8	2	0	0	0	90	2	49
2017	IS-05	61	30	2	5	0	0	2	93	5	44
2017	IS-06	53	26	16	0	5	0	0	79	5	19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	55	17	14	8	4	1	73	12	173
2018	IS-01	90	0	0	10	0	0	90	10	10
2018	IS-02	57	9	22	13	0	0	65	13	23
2018	IS-03	53	23	7	10	7	0	77	17	30
2018	IS-04	50	13	21	8	6	2	65	14	52
2018	IS-05	51	24	14	5	5	0	76	11	37
2018	IS-06	62	15	15	8	0	0	77	8	13
2017	IS	53	20	11	7	7	2	74	14	163
2017	IS-02	63	19	13	6	0	0	81	6	16
2017	IS-03	47	13	13	13	13	0	61	26	30
2017	IS-04	53	24	8	6	8	0	77	14	49
2017	IS-05	57	16	16	5	2	5	76	7	44
2017	IS-06	53	26	5	5	10	0	79	16	19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	60	7	2	4	1	26	91	6	171
2018	IS-01	80	0	0	0	0	20	100	0	10
2018	IS-02	68	5	0	0	0	27	100	0	22
2018	IS-03	53	3	3	0	3	37	89	5	30
2018	IS-04	61	4	0	0	0	35	100	0	51
2018	IS-05	51	16	8	8	0	16	81	10	37
2018	IS-06	69	15	0	8	8	0	85	15	13
2017	IS	60	8	4	2	2	23	89	6	163
2017	IS-02	63	0	0	0	0	38	100	0	16
2017	IS-03	54	7	0	3	0	36	95	5	30
2017	IS-04	65	8	4	0	0	22	95	0	49
2017	IS-05	66	9	7	2	0	16	89	3	44
2017	IS-06	42	16	10	11	16	5	61	28	19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	72	12	6	1	2	0	8	91	3	173
2018	IS-01	64	9	9	0	18	0	0	73	18	11
2018	IS-02	78	9	4	0	0	0	9	95	0	23
2018	IS-03	70	3	10	3	0	0	13	85	4	30
2018	IS-04	75	14	6	0	0	0	6	94	0	51
2018	IS-05	65	16	5	0	3	0	11	91	3	37
2018	IS-06	77	15	8	0	0	0	0	92	0	13
2017	IS	69	18	2	1	0	1	9	97	1	160
2017	IS-02	69	19	0	6	0	0	6	93	7	16
2017	IS-03	60	17	3	3	0	0	16	92	4	30
2017	IS-04	74	13	4	0	0	0	9	95	0	46
2017	IS-05	77	16	0	0	0	2	5	100	0	44
2017	IS-06	52	32	0	0	0	0	16	100	0	19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	70	12	5	4	5	4	86	9	174
2018	IS-01	18	45	9	9	18	0	64	27	11
2018	IS-02	78	9	9	0	4	0	87	4	23
2018	IS-03	67	7	3	7	7	10	81	15	30
2018	IS-04	81	12	0	4	4	0	92	8	52
2018	IS-05	70	14	3	5	3	5	89	9	37
2018	IS-06	85	0	8	0	0	8	92	0	13
2017	IS	67	14	7	3	2	7	87	5	163
2017	IS-02	38	44	6	6	0	6	87	7	16
2017	IS-03	57	3	16	7	10	7	65	18	30
2017	IS-04	73	17	4	2	0	4	94	2	49
2017	IS-05	73	11	7	2	0	7	90	2	44
2017	IS-06	79	10	0	0	0	10	100	0	19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	52	28	14	3	2	2	81	5	174
2018	IS-01	9	55	27	9	0	0	64	9	11
2018	IS-02	61	17	17	4	0	0	78	4	23
2018	IS-03	50	23	17	3	3	3	76	7	30
2018	IS-04	56	25	15	4	0	0	81	4	52
2018	IS-05	43	35	11	0	5	5	83	6	37
2018	IS-06	77	15	0	8	0	0	92	8	13
2017	IS	55	25	14	2	1	4	83	3	161
2017	IS-02	44	44	13	0	0	0	88	0	16
2017	IS-03	56	20	10	0	0	14	88	0	29
2017	IS-04	62	21	10	4	2	0	83	6	48
2017	IS-05	48	23	20	2	0	7	76	2	44
2017	IS-06	53	32	16	0	0	0	84	0	19

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	10	35	36	14	5	45	18	173
2018	IS-01	9	36	36	9	9	45	18	11
2018	IS-02	9	61	22	9	0	70	9	23
2018	IS-03	3	33	47	13	3	37	17	30
2018	IS-04	6	33	41	16	4	39	20	51
2018	IS-05	13	24	39	18	5	37	24	38
2018	IS-06	23	23	23	15	15	46	31	13
2017	IS	11	27	40	12	10	38	22	163
2017	IS-02	6	56	38	0	0	63	0	16
2017	IS-03	7	24	30	13	26	30	39	30
2017	IS-04	12	29	43	12	4	41	17	49
2017	IS-05	16	16	48	14	7	32	20	44
2017	IS-06	10	21	42	11	16	31	27	19

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	8	20	40	22	10	0	0	32	28	174
2018	IS-01	18	9	64	9	0	0	0	9	27	11
2018	IS-02	4	9	39	22	26	0	0	48	13	23
2018	IS-03	10	26	42	16	6	0	0	23	35	31
2018	IS-04	6	28	30	30	6	0	0	36	34	50
2018	IS-05	8	21	47	18	5	0	0	24	29	38
2018	IS-06	15	8	38	31	8	0	0	38	23	13
2017	IS	6	22	38	28	6	1	1	34	28	162
2017	IS-02	0	0	31	56	6	0	6	67	0	16
2017	IS-03	13	33	28	26	0	0	0	26	46	30
2017	IS-04	6	23	41	21	8	0	0	29	29	48
2017	IS-05	2	25	39	27	7	0	0	34	27	44
2017	IS-06	5	16	47	26	0	5	0	28	22	19

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	26	26	17	17	13	2	26	74	175
2018	IS-01	45	18	0	18	18	0	45	55	11
2018	IS-02	26	35	22	9	4	4	27	73	23
2018	IS-03	13	30	17	13	20	7	14	86	30
2018	IS-04	21	21	17	23	17	0	21	79	52
2018	IS-05	29	32	18	13	8	0	29	71	38
2018	IS-06	46	23	8	23	0	0	46	54	13
2017	IS	29	23	21	12	12	2	30	70	163
2017	IS-02	38	25	6	13	19	0	38	63	16
2017	IS-03	23	13	30	7	16	11	26	74	30
2017	IS-04	28	23	24	16	8	0	28	72	49
2017	IS-05	32	25	14	14	16	0	32	68	44
2017	IS-06	26	37	21	11	5	0	26	74	19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	IS	21	127
2018	IS-02	38	16
2018	IS-03	17	24
2018	IS-04	24	41
2018	IS-05	19	27
2017	IS	16	112
2017	IS-02	30	10
2017	IS-03	15	20
2017	IS-04	17	35
2017	IS-05	20	30
2017	IS-06	0	14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	IS	36	127
2018	IS-02	25	16
2018	IS-03	54	24
2018	IS-04	37	41
2018	IS-05	26	27
2017	IS	36	112
2017	IS-02	40	10
2017	IS-03	30	20
2017	IS-04	37	35
2017	IS-05	37	30
2017	IS-06	43	14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	IS	25	127
2018	IS-02	38	16
2018	IS-03	21	24
2018	IS-04	27	41
2018	IS-05	26	27
2017	IS	24	112
2017	IS-02	50	10
2017	IS-03	20	20
2017	IS-04	28	35
2017	IS-05	17	30
2017	IS-06	14	14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	IS	39	127
2018	IS-02	25	16
2018	IS-03	42	24
2018	IS-04	41	41
2018	IS-05	37	27
2017	IS	41	112
2017	IS-02	40	10
2017	IS-03	30	20
2017	IS-04	40	35
2017	IS-05	40	30
2017	IS-06	57	14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	IS	9	127
2018	IS-02	6	16
2018	IS-03	0	24
2018	IS-04	7	41
2018	IS-05	22	27
2017	IS	11	112
2017	IS-02	20	10
2017	IS-03	0	20
2017	IS-04	6	35
2017	IS-05	20	30
2017	IS-06	7	14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	IS	27	127
2018	IS-02	19	16
2018	IS-03	21	24
2018	IS-04	39	41
2018	IS-05	22	27

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	IS	39	127
2018	IS-02	25	16
2018	IS-03	46	24
2018	IS-04	34	41
2018	IS-05	52	27
2017	IS	42	112
2017	IS-02	40	10
2017	IS-03	50	20
2017	IS-04	51	35
2017	IS-05	43	30
2017	IS-06	14	14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	IS	3	49	13	18	2	15	125
2018	IS-02	0	63	13	13	6	6	16
2018	IS-03	4	54	8	17	4	13	24
2018	IS-04	0	46	15	15	2	22	41
2018	IS-05	4	42	19	19	0	15	26
2017	IS	2	44	21	12	7	14	111
2017	IS-02	0	60	20	10	0	10	10
2017	IS-03	0	35	25	10	10	20	20
2017	IS-04	0	46	17	14	3	20	35
2017	IS-05	3	37	17	17	17	10	30
2017	IS-06	8	62	23	0	0	8	13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	32	68	127
2018	IS-02	44	56	16
2018	IS-03	38	63	24
2018	IS-04	24	76	41
2018	IS-05	33	67	27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	37	15	18	12	8	1	9	58	22	172
2018	IS-01	45	0	27	9	18	0	0	45	27	11
2018	IS-02	57	9	13	4	0	4	13	79	5	23
2018	IS-03	23	19	19	10	10	3	16	52	24	31
2018	IS-04	29	24	22	12	6	0	8	57	19	51
2018	IS-05	31	17	14	22	8	0	8	52	33	36
2018	IS-06	67	0	8	17	8	0	0	67	25	12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	13	25	13	21	21	4	3	41	44	126
2018	IS-02	13	44	13	0	13	6	13	69	15	16
2018	IS-03	25	17	4	21	29	4	0	43	52	24
2018	IS-04	5	18	10	33	23	8	5	26	63	40
2018	IS-05	11	33	22	15	19	0	0	44	33	27
2017	IS	15	23	15	16	26	1	5	40	44	110
2017	IS-02	0	50	30	0	20	0	0	50	20	10
2017	IS-03	15	15	10	25	30	0	5	32	58	20
2017	IS-04	15	15	15	18	29	3	6	32	52	34
2017	IS-05	21	21	14	14	28	0	3	43	43	29
2017	IS-06	14	36	14	14	14	0	7	54	31	14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	IS	4	14	18	16	38	4	6	21	60	125
2018	IS-02	7	20	20	7	27	0	20	33	42	15
2018	IS-03	4	17	13	13	46	4	4	23	64	24
2018	IS-04	3	10	20	20	38	8	3	14	64	40
2018	IS-05	4	7	22	26	33	0	7	12	64	27
2017	IS	2	11	12	12	55	3	6	14	73	112
2017	IS-02	0	10	30	0	50	10	0	11	56	10
2017	IS-03	0	15	15	10	50	5	5	17	67	20
2017	IS-04	0	14	9	11	57	3	6	16	75	35
2017	IS-05	3	3	7	7	74	0	7	7	86	30
2017	IS-06	0	14	14	29	28	0	14	17	67	14

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark