2018 Public Service Employee Survey Results by Theme for Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Department of National Defence	35	41	12	8	5	75	13	10436
2018	Canadian Army (CA)	33	41	15	6	5	74	11	1024
2018	Canadian Army Doctrine & Training Centre	33	38	17	9	4	71	12	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	36	35	26	3	0	71	3	32

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	0	66	20	160988
2018	Department of National Defence	28	37	15	11	9	0	65	20	10507
2018	Canadian Army (CA)	24	39	17	12	8	0	63	20	1030
2018	Canadian Army Doctrine & Training Centre	21	33	19	17	8	1	55	26	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	36	32	12	17	3	0	68	20	32

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Department of National Defence	54	32	9	3	2	87	4	10457
2018	Canadian Army (CA)	54	34	7	3	2	88	4	1025
2018	Canadian Army Doctrine & Training Centre	62	27	8	2	2	89	3	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	69	28	3	0	0	97	0	32

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Department of National Defence	43	37	11	6	3	80	9	10516
2018	Canadian Army (CA)	43	38	10	5	3	81	9	1033
2018	Canadian Army Doctrine & Training Centre	44	32	11	13	1	75	14	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	46	36	9	8	0	82	8	32

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Department of National Defence	35	32	18	8	7	1	67	15	10541
2018	Canadian Army (CA)	30	34	19	8	7	1	65	15	1032
2018	Canadian Army Doctrine & Training Centre	35	22	24	5	12	2	59	17	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	44	17	27	5	6	0	62	11	32

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	68	16	160146
2018	Department of National Defence	33	34	17	9	7	67	16	10497
2018	Canadian Army (CA)	29	37	18	9	7	66	17	1028
2018	Canadian Army Doctrine & Training Centre	30	28	24	10	8	58	18	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	35	34	20	11	0	68	11	32

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	59	22	161050
2018	Department of National Defence	33	25	19	10	9	3	61	20	10548
2018	Canadian Army (CA)	32	26	18	12	10	2	60	22	1031
2018	Canadian Army Doctrine & Training Centre	39	25	15	10	11	0	64	22	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	34	33	7	17	9	0	67	26	32

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Department of National Defence	39	31	15	7	6	1	0	71	14	10499
2018	Canadian Army (CA)	33	33	16	8	8	1	0	67	17	1022
2018	Canadian Army Doctrine & Training Centre	35	31	20	6	4	4	0	69	11	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	39	29	18	6	0	9	0	74	6	31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Department of National Defence	37	33	13	10	7	0	70	17	10478
2018	Canadian Army (CA)	29	36	16	10	9	0	65	19	1023
2018	Canadian Army Doctrine & Training Centre	29	32	18	13	7	2	62	20	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	34	27	24	12	3	0	61	15	31

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	0	75	13	160605
2018	Department of National Defence	42	29	13	8	8	0	71	16	10494
2018	Canadian Army (CA)	34	31	16	8	10	1	66	18	1024
2018	Canadian Army Doctrine & Training Centre	36	35	16	7	7	0	70	14	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	37	30	16	7	9	0	67	16	31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	63	19	161481
2018	Department of National Defence	27	31	18	11	9	4	61	21	10587
2018	Canadian Army (CA)	22	36	20	10	9	4	60	20	1040
2018	Canadian Army Doctrine & Training Centre	32	32	14	9	7	5	68	17	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	51	33	7	5	4	0	84	9	32

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Department of National Defence	24	30	18	14	12	1	55	27	10551
2018	Canadian Army (CA)	19	33	21	13	12	1	53	26	1035
2018	Canadian Army Doctrine & Training Centre	22	34	20	8	15	1	56	24	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	32	36	20	6	6	0	68	12	32

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Department of National Defence	16	28	22	17	14	3	46	32	10549
2018	Canadian Army (CA)	14	27	25	17	13	3	43	30	1035
2018	Canadian Army Doctrine & Training Centre	14	27	21	16	17	5	43	35	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	16	30	28	23	4	0	46	26	32

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Department of National Defence	14	28	19	20	17	2	44	37	10561
2018	Canadian Army (CA)	12	27	22	20	16	2	40	37	1038
2018	Canadian Army Doctrine & Training Centre	9	28	16	25	18	4	39	44	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	6	34	19	34	6	0	40	41	32

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	60	23	161141
2018	Department of National Defence	23	32	20	13	12	55	25	10478
2018	Canadian Army (CA)	20	33	23	11	13	53	25	1028
2018	Canadian Army Doctrine & Training Centre	17	27	21	24	11	44	35	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	21	30	21	25	3	51	28	32

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Department of National Defence	27	39	15	12	7	66	19	10486
2018	Canadian Army (CA)	26	38	17	11	7	65	19	1027
2018	Canadian Army Doctrine & Training Centre	19	50	10	19	2	69	21	69
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	22	54	10	14	0	76	14	31

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Department of National Defence	10	20	22	19	18	10	2	34	42	10515
2018	Canadian Army (CA)	7	22	23	21	19	7	1	32	44	1030
2018	Canadian Army Doctrine & Training Centre	8	18	24	17	18	13	1	31	41	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	9	29	20	9	18	16	0	44	32	31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	0	73	15	160726
2018	Department of National Defence	32	35	16	9	7	0	0	67	17	10512
2018	Canadian Army (CA)	27	34	20	11	8	0	1	61	19	1022
2018	Canadian Army Doctrine & Training Centre	36	22	22	12	7	0	1	58	19	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	39	15	29	7	6	0	3	56	14	31

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Department of National Defence	19	35	18	12	7	3	5	59	21	2708
2018	Canadian Army (CA)	15	36	22	17	7	1	3	53	24	200
2018	Canadian Army Doctrine & Training Centre	5	47	41	6	0	0	0	52	6	16

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Department of National Defence	26	41	12	13	7	1	68	21	10502
2018	Canadian Army (CA)	25	39	13	14	8	0	65	22	1028
2018	Canadian Army Doctrine & Training Centre	20	42	11	19	7	0	63	26	69
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	27	41	16	12	3	0	69	15	32

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Department of National Defence	43	38	11	5	3	81	8	10459
2018	Canadian Army (CA)	40	40	11	6	2	81	8	1025
2018	Canadian Army Doctrine & Training Centre	49	30	14	7	0	79	7	68
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	57	28	15	0	0	85	0	32

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Department of National Defence	50	35	7	5	3	85	8	10402
2018	Canadian Army (CA)	51	35	7	5	3	85	8	1022
2018	Canadian Army Doctrine & Training Centre	55	30	5	8	2	85	9	69
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	66	20	6	7	0	87	7	32

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Department of National Defence	21	31	19	14	13	2	53	27	10537
2018	Canadian Army (CA)	17	33	21	12	14	1	52	27	1034
2018	Canadian Army Doctrine & Training Centre	16	33	14	21	15	1	49	36	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	15	37	12	26	10	0	52	36	32

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Department of National Defence	16	24	17	15	23	2	4	42	40	10551
2018	Canadian Army (CA)	10	19	19	16	29	2	4	31	49	1031
2018	Canadian Army Doctrine & Training Centre	10	13	15	19	38	4	1	24	60	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	10	9	24	18	37	3	0	19	57	32

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Department of National Defence	27	38	14	11	9	66	20	10502
2018	Canadian Army (CA)	24	39	15	12	10	63	22	1032
2018	Canadian Army Doctrine & Training Centre	28	40	13	11	8	68	19	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	32	45	9	14	0	77	14	31

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	66	18	160340
2018	Department of National Defence	32	33	17	10	8	65	18	10483
2018	Canadian Army (CA)	28	32	21	10	8	61	18	1025
2018	Canadian Army Doctrine & Training Centre	34	33	24	7	3	67	9	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	44	35	18	3	0	79	3	32

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	67	18	160685
2018	Department of National Defence	29	35	16	11	8	64	20	10492
2018	Canadian Army (CA)	27	36	19	10	9	62	19	1027
2018	Canadian Army Doctrine & Training Centre	34	29	20	9	8	63	17	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	47	24	25	0	3	71	3	32

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	57	20	161226
2018	Department of National Defence	19	37	23	10	8	2	58	19	10546
2018	Canadian Army (CA)	16	36	26	11	9	3	53	20	1031
2018	Canadian Army Doctrine & Training Centre	15	43	21	12	6	3	59	19	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	16	54	24	3	3	0	70	6	32

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	0	76	13	161141
2018	Department of National Defence	41	34	12	7	5	0	76	12	10479
2018	Canadian Army (CA)	39	35	13	7	5	1	75	12	1028
2018	Canadian Army Doctrine & Training Centre	50	26	13	6	4	0	77	10	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	58	31	5	6	0	0	88	6	32

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Department of National Defence	39	32	16	8	5	1	71	13	10588
2018	Canadian Army (CA)	44	34	13	5	3	1	78	9	1038
2018	Canadian Army Doctrine & Training Centre	40	33	17	3	5	1	74	8	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	45	28	13	6	7	0	74	13	32

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Department of National Defence	24	44	33	10593
2018	Canadian Army (CA)	18	52	30	1038
2018	Canadian Army Doctrine & Training Centre	12	53	35	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	12	43	45	32

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Department of National Defence	29	27	25	5	7	7	2642
2018	Canadian Army (CA)	39	20	23	5	4	9	200

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Department of National Defence	43	41	9	4	3	0	84	7	10540
2018	Canadian Army (CA)	39	44	11	3	2	1	83	6	1034
2018	Canadian Army Doctrine & Training Centre	44	38	12	4	2	0	82	7	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	64	30	3	3	0	0	95	3	32

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Department of National Defence	22	39	20	12	7	1	61	19	10551
2018	Canadian Army (CA)	17	41	22	13	7	1	58	20	1034
2018	Canadian Army Doctrine & Training Centre	19	40	29	8	4	0	59	12	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	21	46	24	10	0	0	67	10	32

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Department of National Defence	11	26	34	18	8	1	1	27	38	10573
2018	Canadian Army (CA)	12	27	35	17	8	0	1	25	39	1034
2018	Canadian Army Doctrine & Training Centre	18	23	38	13	7	1	0	21	41	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	17	18	41	15	9	0	0	24	35	32

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Department of National Defence	13	21	28	22	14	2	1	36	35	10532
2018	Canadian Army (CA)	16	24	28	18	12	2	1	31	41	1031
2018	Canadian Army Doctrine & Training Centre	22	18	29	15	14	1	0	29	41	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	22	11	36	13	15	4	0	29	34	32

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Department of National Defence	22	26	27	14	8	1	2	22	50	10541
2018	Canadian Army (CA)	24	27	26	13	8	1	2	22	52	1033
2018	Canadian Army Doctrine & Training Centre	23	32	22	13	9	0	1	22	56	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	22	34	22	13	9	0	0	22	56	32

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Department of National Defence	6	14	32	30	15	1	2	46	21	10510
2018	Canadian Army (CA)	6	15	31	30	15	1	1	47	21	1030
2018	Canadian Army Doctrine & Training Centre	11	16	27	32	14	0	0	46	27	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	7	16	30	31	16	0	0	47	23	31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Department of National Defence	18	25	26	16	11	1	2	28	45	10554
2018	Canadian Army (CA)	18	27	26	17	10	1	1	28	45	1030
2018	Canadian Army Doctrine & Training Centre	19	34	25	11	11	0	0	22	54	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	20	29	33	3	15	0	0	18	49	32

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Department of National Defence	13	20	26	22	15	2	2	39	35	10522
2018	Canadian Army (CA)	17	22	25	21	13	2	2	34	40	1029
2018	Canadian Army Doctrine & Training Centre	25	18	20	18	13	0	6	32	46	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	27	22	33	10	9	0	0	18	49	32

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Department of National Defence	19	25	29	14	9	2	2	24	45	10553
2018	Canadian Army (CA)	18	24	28	15	10	3	2	26	44	1032
2018	Canadian Army Doctrine & Training Centre	22	25	26	13	11	3	1	24	49	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	27	33	13	15	9	4	0	25	62	32

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Department of National Defence	33	32	12	13	10	1	65	23	10520
2018	Canadian Army (CA)	26	37	12	14	11	0	63	25	1031
2018	Canadian Army Doctrine & Training Centre	32	25	10	16	16	0	58	32	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	42	30	9	10	9	0	72	19	31

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Department of National Defence	36	39	11	8	5	75	13	10505
2018	Canadian Army (CA)	30	45	12	8	5	75	13	1030
2018	Canadian Army Doctrine & Training Centre	48	29	12	8	3	77	11	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	67	19	3	6	4	86	11	31

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	77	9	161015
2018	Department of National Defence	32	41	15	6	4	1	73	11	10524
2018	Canadian Army (CA)	26	41	19	8	5	1	68	13	1031
2018	Canadian Army Doctrine & Training Centre	34	34	10	15	6	1	69	20	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	47	39	0	15	0	0	85	15	31

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	78	7	160822
2018	Department of National Defence	37	36	17	4	3	3	75	7	10537
2018	Canadian Army (CA)	34	39	16	4	4	3	76	7	1033
2018	Canadian Army Doctrine & Training Centre	42	32	19	1	0	6	79	1	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	59	24	9	3	0	5	88	3	32

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Department of National Defence	35	39	15	6	3	1	75	9	10536
2018	Canadian Army (CA)	30	42	17	5	4	2	74	9	1031
2018	Canadian Army Doctrine & Training Centre	34	38	16	6	3	2	74	9	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	50	34	6	10	0	0	84	10	31

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	81	9	160659
2018	Department of National Defence	43	37	10	5	4	80	9	10533
2018	Canadian Army (CA)	38	40	12	6	4	79	9	1032
2018	Canadian Army Doctrine & Training Centre	44	32	9	11	3	76	14	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	56	27	7	10	0	82	10	32

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Department of National Defence	19	33	21	12	11	3	2	54	24	10546
2018	Canadian Army (CA)	15	35	22	13	12	2	1	52	25	1032
2018	Canadian Army Doctrine & Training Centre	19	26	21	17	10	6	0	49	29	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	24	30	19	13	4	9	0	60	19	31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Department of National Defence	28	38	15	10	7	1	1	68	17	10545
2018	Canadian Army (CA)	26	39	17	9	7	1	0	66	16	1033
2018	Canadian Army Doctrine & Training Centre	37	28	20	4	8	1	1	67	13	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	53	24	10	7	6	0	0	77	12	32

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Department of National Defence	29	36	19	8	6	1	66	14	10532
2018	Canadian Army (CA)	26	40	17	9	6	1	67	16	1031
2018	Canadian Army Doctrine & Training Centre	37	31	13	10	7	1	69	18	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	47	29	15	2	6	0	77	8	32

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Department of National Defence	21	29	20	13	12	5	1	53	27	10542
2018	Canadian Army (CA)	19	32	21	11	12	4	0	53	24	1031
2018	Canadian Army Doctrine & Training Centre	20	26	21	15	12	6	0	49	29	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	25	27	25	9	11	3	0	54	20	32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Department of National Defence	16	84	10569
2018	Canadian Army (CA)	17	83	1036
2018	Canadian Army Doctrine & Training Centre	14	86	71

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Department of National Defence	49	1592
2018	Canadian Army (CA)	46	164

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Department of National Defence	62	1592
2018	Canadian Army (CA)	67	164

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Department of National Defence	8	1592
2018	Canadian Army (CA)	8	164
2018	Canadian Army Doctrine & Training Centre	0	10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Department of National Defence	0	1592
2018	Canadian Army Doctrine & Training Centre	0	10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Department of National Defence	8	1592
2018	Canadian Army (CA)	9	164
2018	Canadian Army Doctrine & Training Centre	0	10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Department of National Defence	3	1592
2018	Canadian Army Doctrine & Training Centre	0	10

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Department of National Defence	5	1592
2018	Canadian Army (CA)	4	164

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Department of National Defence	41	1590
2018	Canadian Army (CA)	53	162
2018	Canadian Army Doctrine & Training Centre	56	10

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Department of National Defence	43	1590
2018	Canadian Army (CA)	47	162

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Department of National Defence	43	1590
2018	Canadian Army (CA)	41	162

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Department of National Defence	41	1590
2018	Canadian Army (CA)	39	162

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Department of National Defence	36	1590
2018	Canadian Army (CA)	39	162
2018	Canadian Army Doctrine & Training Centre	44	10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Department of National Defence	55	1590
2018	Canadian Army (CA)	58	162

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Department of National Defence	39	1590
2018	Canadian Army (CA)	39	162
2018	Canadian Army Doctrine & Training Centre	56	10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Department of National Defence	3	1590
2018	Canadian Army Doctrine & Training Centre	0	10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Department of National Defence	10	1590
2018	Canadian Army (CA)	9	162
2018	Canadian Army Doctrine & Training Centre	0	10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Department of National Defence	15	1590
2018	Canadian Army (CA)	14	162

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Department of National Defence	49	1590
2018	Canadian Army (CA)	51	162

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Department of National Defence	31	1590
2018	Canadian Army (CA)	29	162

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Department of National Defence	14	1590
2018	Canadian Army (CA)	13	162

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Department of National Defence	49	1593
2018	Canadian Army (CA)	58	164

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Department of National Defence	27	1593
2018	Canadian Army (CA)	30	164

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Department of National Defence	9	1593
2018	Canadian Army (CA)	8	164
2018	Canadian Army Doctrine & Training Centre	0	10

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Department of National Defence	25	1593
2018	Canadian Army (CA)	29	164

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Department of National Defence	11	1593
2018	Canadian Army (CA)	20	164

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Department of National Defence	11	1593
2018	Canadian Army (CA)	15	164

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Department of National Defence	15	1593
2018	Canadian Army (CA)	21	164
2018	Canadian Army Doctrine & Training Centre	0	10

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Department of National Defence	12	1593
2018	Canadian Army (CA)	7	164

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Department of National Defence	25	1593
2018	Canadian Army (CA)	17	164
2018	Canadian Army Doctrine & Training Centre	0	10

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Department of National Defence	13	1421
2018	Canadian Army (CA)	12	139

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Department of National Defence	17	1421
2018	Canadian Army (CA)	14	139

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Department of National Defence	11	1421
2018	Canadian Army (CA)	12	139

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Department of National Defence	8	1421
2018	Canadian Army (CA)	11	139

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Department of National Defence	13	1421
2018	Canadian Army (CA)	17	139

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Department of National Defence	12	1421
2018	Canadian Army (CA)	20	139

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Department of National Defence	9	1421

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Department of National Defence	12	1421
2018	Canadian Army (CA)	7	139

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Department of National Defence	13	1421
2018	Canadian Army (CA)	9	139

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Department of National Defence	29	1421
2018	Canadian Army (CA)	30	139

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Department of National Defence	9	1421
2018	Canadian Army (CA)	8	139

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Department of National Defence	44	1421
2018	Canadian Army (CA)	43	139

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Department of National Defence	2	1421

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Department of National Defence	56	1421
2018	Canadian Army (CA)	53	139

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191
2018	Department of National Defence	5	1421
2018	Canadian Army (CA)	4	139

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Department of National Defence	12	1421
2018	Canadian Army (CA)	11	139

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Department of National Defence	20	24	22	8	9	14	3	53	21	10546
2018	Canadian Army (CA)	20	30	22	9	8	9	2	56	19	1033
2018	Canadian Army Doctrine & Training Centre	19	23	24	6	8	19	1	53	17	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	25	15	36	4	7	12	0	46	13	32

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Department of National Defence	33	33	17	7	6	4	0	68	14	10544
2018	Canadian Army (CA)	32	38	15	7	6	2	0	71	14	1033
2018	Canadian Army Doctrine & Training Centre	40	34	13	1	6	6	0	79	7	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	43	33	13	3	4	4	0	79	7	32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Department of National Defence	7	93	10555
2018	Canadian Army (CA)	8	92	1034
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	0	100	32

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Department of National Defence	39	735
2018	Canadian Army (CA)	34	70

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Department of National Defence	76	735
2018	Canadian Army (CA)	80	70

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Department of National Defence	5	735

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Department of National Defence	1	735
2018	Canadian Army (CA)	0	70

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Department of National Defence	10	735
2018	Canadian Army (CA)	9	70

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Department of National Defence	4	735

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Department of National Defence	9	735

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Department of National Defence	19	736
2018	Canadian Army (CA)	10	72

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Department of National Defence	16	735
2018	Canadian Army (CA)	10	72

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Department of National Defence	11	735

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Department of National Defence	5	735

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Department of National Defence	27	735
2018	Canadian Army (CA)	19	72

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Department of National Defence	28	735
2018	Canadian Army (CA)	18	72

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Department of National Defence	3	735

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	Department of National Defence	2	735

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Department of National Defence	7	735
2018	Canadian Army (CA)	6	72

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Department of National Defence	13	735
2018	Canadian Army (CA)	11	72

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Department of National Defence	1	735

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Department of National Defence	20	735
2018	Canadian Army (CA)	31	72

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	(%)	Total responses
2018	Public Service	0	11783
2018	Department of National Defence	1	735
2018	Canadian Army (CA)	0	72

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Department of National Defence	25	735
2018	Canadian Army (CA)	25	72

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Department of National Defence	29	734
2018	Canadian Army (CA)	36	72

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Department of National Defence	15	734
2018	Canadian Army (CA)	23	72

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Department of National Defence	5	734
2018	Canadian Army (CA)	7	72

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Department of National Defence	19	734
2018	Canadian Army (CA)	28	72

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Department of National Defence	6	734
2018	Canadian Army (CA)	12	72

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Department of National Defence	9	734
2018	Canadian Army (CA)	11	72

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Department of National Defence	8	734
2018	Canadian Army (CA)	13	72

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Department of National Defence	8	734

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Department of National Defence	47	735
2018	Canadian Army (CA)	37	72

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Department of National Defence	5	668

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Department of National Defence	13	668

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049
2018	Department of National Defence	3	668
2018	Canadian Army (CA)	0	63

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Department of National Defence	2	668

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Department of National Defence	2	668

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Department of National Defence	4	668

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Department of National Defence	7	668

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Department of National Defence	13	668
2018	Canadian Army (CA)	5	63

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Department of National Defence	12	668
2018	Canadian Army (CA)	18	63

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Department of National Defence	27	668
2018	Canadian Army (CA)	27	63

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Department of National Defence	10	668
2018	Canadian Army (CA)	11	63

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Department of National Defence	41	669
2018	Canadian Army (CA)	38	63

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Department of National Defence	4	668

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Department of National Defence	67	668
2018	Canadian Army (CA)	60	63

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Department of National Defence	4	668

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Department of National Defence	11	668

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Department of National Defence	21	23	26	4	4	18	3	56	11	10550
2018	Canadian Army (CA)	20	29	27	5	4	13	3	58	10	1038
2018	Canadian Army Doctrine & Training Centre	20	20	33	3	1	22	0	52	5	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	28	19	37	0	0	17	0	56	0	32

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Department of National Defence	34	32	20	4	4	6	1	70	9	10537
2018	Canadian Army (CA)	32	36	20	4	3	4	0	71	8	1033
2018	Canadian Army Doctrine & Training Centre	40	30	21	2	1	5	0	74	4	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	46	31	18	0	0	5	0	81	0	32

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Department of National Defence	46	29	13	5	6	1	76	11	10486
2018	Canadian Army (CA)	37	32	15	6	8	1	71	14	1023
2018	Canadian Army Doctrine & Training Centre	42	32	16	3	5	2	75	8	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	51	21	20	3	6	0	72	9	31

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	71	13	161108
2018	Department of National Defence	27	39	18	9	5	2	67	14	10561
2018	Canadian Army (CA)	25	40	19	9	6	2	66	15	1030
2018	Canadian Army Doctrine & Training Centre	28	43	18	5	7	0	71	11	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	41	33	16	8	3	0	73	11	32

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Department of National Defence	23	35	19	13	9	1	59	22	10580
2018	Canadian Army (CA)	21	37	19	12	10	1	59	22	1034
2018	Canadian Army Doctrine & Training Centre	25	39	14	8	14	0	64	23	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	26	48	12	4	9	0	75	13	32

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	0	1	46	32	161369
2018	Department of National Defence	19	22	21	15	20	0	1	42	36	10595
2018	Canadian Army (CA)	22	21	19	16	21	1	1	43	37	1043
2018	Canadian Army Doctrine & Training Centre	23	20	22	18	18	0	0	42	36	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	26	19	21	17	17	0	0	44	34	32

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	1	45	27	161255
2018	Department of National Defence	22	29	27	13	9	1	51	22	10590
2018	Canadian Army (CA)	22	31	27	12	7	0	53	20	1037
2018	Canadian Army Doctrine & Training Centre	18	28	30	13	11	0	46	24	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	12	27	31	16	13	0	39	29	32

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	2	55	21	160603
2018	Department of National Defence	29	32	22	11	5	1	62	16	10527
2018	Canadian Army (CA)	28	35	21	9	6	0	64	15	1033
2018	Canadian Army Doctrine & Training Centre	25	42	13	15	5	0	67	20	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	25	36	22	13	4	0	61	17	32

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Department of National Defence	20	23	23	16	17	0	1	43	34	10552
2018	Canadian Army (CA)	22	22	23	15	17	0	1	45	32	1038
2018	Canadian Army Doctrine & Training Centre	21	27	18	14	19	0	1	48	33	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	20	24	19	18	18	0	0	44	37	32

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	6	75	11	160698
2018	Department of National Defence	52	22	11	5	3	7	80	8	10555
2018	Canadian Army (CA)	58	18	10	3	3	8	83	6	1036
2018	Canadian Army Doctrine & Training Centre	53	15	16	5	6	5	72	11	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	54	20	10	6	6	4	77	12	32

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	1	58	20	161068
2018	Department of National Defence	37	28	19	9	6	1	66	15	10578
2018	Canadian Army (CA)	40	29	17	8	4	1	70	13	1037
2018	Canadian Army Doctrine & Training Centre	41	31	19	2	6	0	73	9	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	48	31	12	3	6	0	79	9	32

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Department of National Defence	26	33	23	10	6	1	1	60	17	10541
2018	Canadian Army (CA)	27	33	22	11	7	1	1	60	18	1023
2018	Canadian Army Doctrine & Training Centre	20	39	23	12	6	0	0	59	18	69
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	16	41	25	18	0	0	0	57	18	30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Department of National Defence	23	31	24	13	7	0	1	55	21	10531
2018	Canadian Army (CA)	22	34	21	14	7	0	1	57	21	1025
2018	Canadian Army Doctrine & Training Centre	21	20	26	25	8	0	0	41	33	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	19	18	28	29	7	0	0	37	35	31

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	19	160624
2018	Department of National Defence	28	30	21	11	7	1	59	19	10518
2018	Canadian Army (CA)	30	31	20	12	7	1	61	19	1022
2018	Canadian Army Doctrine & Training Centre	23	31	23	16	6	1	55	22	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	22	31	20	18	6	3	54	25	31

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	18	160191
2018	Department of National Defence	33	32	19	10	4	1	66	15	10505
2018	Canadian Army (CA)	36	33	18	8	4	1	69	13	1020
2018	Canadian Army Doctrine & Training Centre	28	33	30	4	6	0	60	10	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	20	28	33	10	9	0	48	19	31

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Department of National Defence	51	26	13	5	3	2	79	8	10480
2018	Canadian Army (CA)	47	30	13	5	3	2	78	8	1022
2018	Canadian Army Doctrine & Training Centre	50	28	11	9	0	3	80	9	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	41	36	12	8	0	3	79	8	31

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Department of National Defence	66	18	7	2	2	1	4	88	5	10499
2018	Canadian Army (CA)	62	20	9	2	2	1	3	86	4	1020
2018	Canadian Army Doctrine & Training Centre	69	11	12	1	2	0	5	84	3	69
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	71	13	10	3	0	0	3	87	3	31

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Department of National Defence	68	14	7	4	5	1	2	84	9	10501
2018	Canadian Army (CA)	65	15	7	5	5	1	2	83	10	1015
2018	Canadian Army Doctrine & Training Centre	74	11	5	7	2	0	1	86	9	68
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	82	10	3	4	2	0	0	92	5	31

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Department of National Defence	51	29	12	5	3	1	80	8	10551
2018	Canadian Army (CA)	48	30	11	7	4	1	79	10	1031
2018	Canadian Army Doctrine & Training Centre	47	32	15	5	1	0	79	6	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	45	31	17	3	3	0	76	7	32

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	1	76	12	160500
2018	Department of National Defence	51	23	12	7	6	1	74	13	10522
2018	Canadian Army (CA)	50	24	10	7	7	1	75	14	1023
2018	Canadian Army Doctrine & Training Centre	47	31	11	4	6	0	78	11	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	46	36	13	0	5	0	82	5	32

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Department of National Defence	52	13	6	2	1	25	88	5	10468
2018	Canadian Army (CA)	57	11	5	3	1	24	89	5	1020
2018	Canadian Army Doctrine & Training Centre	47	9	6	4	0	35	86	6	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	43	22	0	0	0	34	100	0	32

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	6	86	4	160250
2018	Department of National Defence	62	21	7	2	1	5	88	4	10482
2018	Canadian Army (CA)	64	20	7	3	2	4	88	5	1027
2018	Canadian Army Doctrine & Training Centre	66	25	7	3	0	0	91	3	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	69	15	13	3	0	0	84	3	32

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	0	4	83	10	160852
2018	Department of National Defence	70	15	6	3	3	0	3	88	6	10529
2018	Canadian Army (CA)	71	14	5	4	2	1	3	88	6	1028
2018	Canadian Army Doctrine & Training Centre	76	13	7	0	1	0	2	92	1	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	78	19	0	0	0	0	3	100	0	32

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Department of National Defence	53	27	12	4	2	2	82	6	10508
2018	Canadian Army (CA)	56	27	9	3	2	2	86	5	1026
2018	Canadian Army Doctrine & Training Centre	51	27	10	9	1	3	80	10	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	49	24	10	13	3	3	74	16	32

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Department of National Defence	18	32	32	12	5	50	17	10613
2018	Canadian Army (CA)	22	31	31	12	4	53	16	1039
2018	Canadian Army Doctrine & Training Centre	13	26	39	18	5	39	22	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	13	21	37	25	4	34	30	32

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	0	32	30	159815
2018	Department of National Defence	9	18	35	24	13	0	38	27	10465
2018	Canadian Army (CA)	10	16	33	24	15	1	40	27	1024
2018	Canadian Army Doctrine & Training Centre	16	15	45	17	7	0	24	31	70
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	20	20	44	8	6	0	15	41	31

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Department of National Defence	24	25	22	13	14	1	0	25	75	10594
2018	Canadian Army (CA)	29	26	19	10	14	1	0	30	70	1033
2018	Canadian Army Doctrine & Training Centre	38	23	21	14	4	0	0	38	62	71
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	39	26	16	12	7	0	0	39	61	31

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Department of National Defence	21	7684
2018	Canadian Army (CA)	18	709
2018	Canadian Army Doctrine & Training Centre	5	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	0	19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Department of National Defence	32	7684
2018	Canadian Army (CA)	25	709
2018	Canadian Army Doctrine & Training Centre	18	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	21	19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Department of National Defence	20	7684
2018	Canadian Army (CA)	15	709
2018	Canadian Army Doctrine & Training Centre	2	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	5	19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Department of National Defence	43	7684
2018	Canadian Army (CA)	37	709
2018	Canadian Army Doctrine & Training Centre	31	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	27	19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Department of National Defence	6	7684
2018	Canadian Army (CA)	6	709
2018	Canadian Army Doctrine & Training Centre	8	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	0	19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Department of National Defence	33	7684
2018	Canadian Army (CA)	28	709
2018	Canadian Army Doctrine & Training Centre	41	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	21	19

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Department of National Defence	39	7684
2018	Canadian Army (CA)	42	709
2018	Canadian Army Doctrine & Training Centre	42	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	49	19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Department of National Defence	5	35	18	12	5	26	7401
2018	Canadian Army (CA)	6	39	13	11	5	26	685
2018	Canadian Army Doctrine & Training Centre	7	50	8	14	0	21	40
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	9	38	14	11	0	27	18

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Department of National Defence	31	69	7637
2018	Canadian Army (CA)	39	61	695
2018	Canadian Army Doctrine & Training Centre	42	58	42
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	48	52	18

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Department of National Defence	40	15	14	10	13	1	7	60	25	10528
2018	Canadian Army (CA)	41	15	14	8	13	1	8	61	23	1028
2018	Canadian Army Doctrine & Training Centre	36	20	16	13	10	0	5	59	24	72
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	33	20	21	6	17	0	3	55	24	32

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Department of National Defence	11	22	19	18	24	1	5	35	44	7654
2018	Canadian Army (CA)	11	22	20	17	23	1	7	36	43	705
2018	Canadian Army Doctrine & Training Centre	10	22	23	15	21	2	6	35	39	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	6	16	25	23	21	0	9	24	48	19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Department of National Defence	4	12	17	19	43	2	4	17	66	7655
2018	Canadian Army (CA)	6	16	17	17	38	2	4	24	58	705
2018	Canadian Army Doctrine & Training Centre	5	17	20	12	38	2	6	23	55	43
2018	Canadian Army Advanced Warfare Centre / Canadian Army Doctrine and Training Centre Headquarters Detachment Edmonton / Canadian Army Doctrine and Training Centre Headquarters Detachment Gagetown / Canadian Army Doctrine and Training Centre Headquarters Det	6	16	17	10	37	0	15	26	55	19

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Date modified:: 2017-08-24

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation