2018 Public Service Employee Survey Results by Theme for Canadian Forces Base Gander, Goose Bay, North Bay

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Department of National Defence 35 41 12 8 5 0 0 75 13 10436
2018 Royal Canadian Air Force 39 38 13 7 3 0 0 77 10 482
2018 1 Canadian Air Division 40 37 14 8 2 0 0 77 9 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 54 38 3 5 0 0 0 92 5 16

Question 9. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Department of National Defence 28 37 15 11 9 0 0 65 20 10507
2018 Royal Canadian Air Force 31 36 14 11 8 0 0 67 18 489
2018 1 Canadian Air Division 30 36 14 10 9 0 0 67 19 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 47 39 0 5 10 0 0 86 14 16

Question 10. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Department of National Defence 54 32 9 3 2 0 0 87 4 10457
2018 Royal Canadian Air Force 62 28 7 2 1 0 0 90 3 485
2018 1 Canadian Air Division 64 26 8 2 0 0 0 90 2 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 83 17 0 0 0 0 0 100 0 16

Question 14. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Department of National Defence 43 37 11 6 3 0 0 80 9 10516
2018 Royal Canadian Air Force 44 37 11 5 2 0 0 82 7 487
2018 1 Canadian Air Division 44 38 12 5 2 0 0 82 7 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 64 31 5 0 0 0 0 95 0 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Department of National Defence 35 32 18 8 7 1 0 67 15 10541
2018 Royal Canadian Air Force 36 31 20 8 4 0 0 68 12 489
2018 1 Canadian Air Division 35 31 21 9 4 1 0 66 12 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 71 15 5 10 0 0 0 86 10 16

Question 44. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Department of National Defence 33 34 17 9 7 0 0 67 16 10497
2018 Royal Canadian Air Force 37 33 18 8 4 0 0 71 12 485
2018 1 Canadian Air Division 36 31 19 9 5 0 0 67 14 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 65 17 8 10 0 0 0 83 10 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Department of National Defence 33 25 19 10 9 3 0 61 20 10548
2018 Royal Canadian Air Force 34 25 19 11 8 2 0 61 20 489
2018 1 Canadian Air Division 33 24 21 10 9 2 0 59 20 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 57 18 8 10 0 7 0 81 10 16
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Department of National Defence 39 31 15 7 6 1 0 71 14 10499
2018 Royal Canadian Air Force 37 35 14 8 5 2 0 73 13 485
2018 1 Canadian Air Division 36 34 12 8 7 2 0 72 15 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 61 24 5 10 0 0 0 85 10 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Department of National Defence 37 33 13 10 7 0 0 70 17 10478
2018 Royal Canadian Air Force 33 35 15 10 6 1 0 69 16 483
2018 1 Canadian Air Division 33 34 14 11 7 0 0 68 18 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 60 17 7 15 0 0 0 77 15 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Department of National Defence 42 29 13 8 8 0 0 71 16 10494
2018 Royal Canadian Air Force 40 32 13 7 6 1 1 74 13 484
2018 1 Canadian Air Division 38 35 12 6 7 0 1 74 14 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 65 30 5 0 0 0 0 95 0 15

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Department of National Defence 27 31 18 11 9 4 0 61 21 10587
2018 Royal Canadian Air Force 29 32 17 11 6 5 0 65 18 487
2018 1 Canadian Air Division 31 30 17 11 6 5 0 65 17 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 62 31 0 0 0 7 0 100 0 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Department of National Defence 24 30 18 14 12 1 0 55 27 10551
2018 Royal Canadian Air Force 27 31 19 15 7 1 0 58 22 487
2018 1 Canadian Air Division 27 31 20 17 5 0 0 58 22 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 48 42 10 0 0 0 0 90 0 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Department of National Defence 16 28 22 17 14 3 0 46 32 10549
2018 Royal Canadian Air Force 17 32 20 19 10 2 0 50 30 487
2018 1 Canadian Air Division 16 33 20 22 8 1 0 50 30 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 27 42 13 5 10 3 0 71 15 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Department of National Defence 14 28 19 20 17 2 0 44 37 10561
2018 Royal Canadian Air Force 16 32 19 20 13 1 0 48 33 487
2018 1 Canadian Air Division 14 33 17 21 13 1 0 48 35 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 34 35 0 21 10 0 0 69 31 16
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Department of National Defence 23 32 20 13 12 0 0 55 25 10478
2018 Royal Canadian Air Force 24 32 20 13 11 0 0 56 24 486
2018 1 Canadian Air Division 22 32 20 12 14 0 1 54 26 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 54 6 20 5 14 0 0 60 20 16

Question 7. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Department of National Defence 27 39 15 12 7 0 0 66 19 10486
2018 Royal Canadian Air Force 31 36 13 14 5 0 0 68 19 484
2018 1 Canadian Air Division 27 37 16 14 6 0 0 64 19 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 51 16 13 6 14 0 0 67 20 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Department of National Defence 10 20 22 19 18 10 2 34 42 10515
2018 Royal Canadian Air Force 9 20 23 20 16 10 3 33 40 485
2018 1 Canadian Air Division 11 19 21 19 18 10 3 34 42 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 17 6 21 24 16 16 0 27 47 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Department of National Defence 32 35 16 9 7 0 0 67 17 10512
2018 Royal Canadian Air Force 31 32 19 9 8 1 0 64 17 486
2018 1 Canadian Air Division 31 31 16 10 11 1 0 63 21 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 59 12 14 0 15 0 0 71 15 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Department of National Defence 19 35 18 12 7 3 5 59 21 2708
2018 Royal Canadian Air Force 13 37 19 14 6 3 8 56 22 122
2018 1 Canadian Air Division 10 38 19 16 6 1 10 54 25 63

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Department of National Defence 26 41 12 13 7 0 1 68 21 10502
2018 Royal Canadian Air Force 28 39 12 15 5 0 1 68 21 485
2018 1 Canadian Air Division 25 39 14 15 6 0 1 64 21 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 22 44 13 12 10 0 0 65 21 16

Question 2. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Department of National Defence 43 38 11 5 3 0 0 81 8 10459
2018 Royal Canadian Air Force 47 36 10 4 3 0 0 83 7 484
2018 1 Canadian Air Division 47 37 10 4 3 0 0 84 6 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 55 37 6 3 0 0 0 91 3 16

Question 3. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Department of National Defence 50 35 7 5 3 0 0 85 8 10402
2018 Royal Canadian Air Force 59 29 5 4 4 0 0 88 7 480
2018 1 Canadian Air Division 57 32 5 3 3 0 0 88 6 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 73 24 0 3 0 0 0 97 3 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Department of National Defence 21 31 19 14 13 2 0 53 27 10537
2018 Royal Canadian Air Force 21 30 18 13 13 2 2 53 28 487
2018 1 Canadian Air Division 21 28 20 15 13 0 2 51 29 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 38 41 0 9 10 3 0 81 19 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Department of National Defence 16 24 17 15 23 2 4 42 40 10551
2018 Royal Canadian Air Force 9 17 17 17 30 1 8 29 52 487
2018 1 Canadian Air Division 10 15 16 17 33 1 6 27 55 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 14 31 5 6 31 0 13 52 42 16

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Department of National Defence 27 38 14 11 9 0 0 66 20 10502
2018 Royal Canadian Air Force 33 35 15 9 8 0 0 68 16 486
2018 1 Canadian Air Division 29 37 18 7 8 0 1 66 15 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 38 35 28 0 0 0 0 72 0 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Department of National Defence 32 33 17 10 8 0 0 65 18 10483
2018 Royal Canadian Air Force 33 37 16 8 6 0 1 70 14 486
2018 1 Canadian Air Division 31 36 18 8 7 0 1 68 14 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 51 39 5 0 5 0 0 90 5 16

Question 13. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Department of National Defence 29 35 16 11 8 0 0 64 20 10492
2018 Royal Canadian Air Force 35 31 18 10 5 0 0 66 16 488
2018 1 Canadian Air Division 33 33 19 11 4 0 0 65 16 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 60 25 10 0 5 0 0 86 5 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Department of National Defence 19 37 23 10 8 2 0 58 19 10546
2018 Royal Canadian Air Force 22 39 21 10 5 1 1 63 15 488
2018 1 Canadian Air Division 20 39 23 11 5 1 1 60 16 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 25 48 18 10 0 0 0 72 10 16

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Department of National Defence 41 34 12 7 5 0 0 76 12 10479
2018 Royal Canadian Air Force 47 33 11 6 3 0 0 80 9 483
2018 1 Canadian Air Division 46 34 12 5 2 0 0 80 8 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 76 14 0 10 0 0 0 90 10 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Department of National Defence 39 32 16 8 5 0 1 71 13 10588
2018 Royal Canadian Air Force 43 30 16 7 4 0 1 73 11 487
2018 1 Canadian Air Division 46 28 15 7 4 0 0 75 11 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 45 32 18 0 5 0 0 77 5 16

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Public Service 27 39 35 161647
2018 Department of National Defence 24 44 33 10593
2018 Royal Canadian Air Force 19 47 34 490
2018 1 Canadian Air Division 17 49 34 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 6 58 37 16

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Department of National Defence 29 27 25 5 7 7 2642
2018 Royal Canadian Air Force 37 11 26 7 12 7 90
2018 1 Canadian Air Division 28 12 37 3 16 3 48
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Department of National Defence 43 41 9 4 3 0 0 84 7 10540
2018 Royal Canadian Air Force 46 41 8 3 2 1 0 87 5 489
2018 1 Canadian Air Division 47 39 8 2 2 1 0 87 4 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 66 29 5 0 0 0 0 95 0 16

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Department of National Defence 22 39 20 12 7 1 0 61 19 10551
2018 Royal Canadian Air Force 20 43 21 12 3 1 1 64 15 488
2018 1 Canadian Air Division 20 45 21 10 2 1 1 66 13 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 27 58 5 10 0 0 0 86 10 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Department of National Defence 11 26 34 18 8 1 1 27 38 10573
2018 Royal Canadian Air Force 11 24 32 20 11 0 2 31 36 491
2018 1 Canadian Air Division 12 27 32 17 10 0 2 28 39 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 13 19 38 11 19 0 0 30 32 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Department of National Defence 13 21 28 22 14 2 1 36 35 10532
2018 Royal Canadian Air Force 12 19 27 23 17 1 2 40 32 487
2018 1 Canadian Air Division 11 19 29 22 15 1 3 38 31 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 24 19 30 24 3 0 56 24 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Department of National Defence 22 26 27 14 8 1 2 22 50 10541
2018 Royal Canadian Air Force 17 24 27 20 9 1 2 31 42 488
2018 1 Canadian Air Division 20 24 23 21 10 1 1 32 45 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 5 21 31 15 25 3 0 42 27 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Department of National Defence 6 14 32 30 15 1 2 46 21 10510
2018 Royal Canadian Air Force 4 12 30 33 18 0 2 52 17 486
2018 1 Canadian Air Division 6 13 31 31 18 0 2 49 19 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 14 31 30 25 0 0 55 14 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Department of National Defence 18 25 26 16 11 1 2 28 45 10554
2018 Royal Canadian Air Force 22 23 26 15 12 0 1 28 46 489
2018 1 Canadian Air Division 23 23 27 14 13 0 0 27 46 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 21 22 25 16 14 0 3 31 44 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Department of National Defence 13 20 26 22 15 2 2 39 35 10522
2018 Royal Canadian Air Force 14 21 26 21 14 1 2 36 37 487
2018 1 Canadian Air Division 15 20 26 20 16 1 2 37 37 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 14 19 34 13 17 0 3 30 35 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Department of National Defence 19 25 29 14 9 2 2 24 45 10553
2018 Royal Canadian Air Force 17 23 31 14 11 2 2 26 42 489
2018 1 Canadian Air Division 20 24 28 12 13 1 2 26 45 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 14 13 30 18 22 0 3 41 29 16

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Department of National Defence 33 32 12 13 10 1 0 65 23 10520
2018 Royal Canadian Air Force 36 26 14 11 11 1 0 63 22 484
2018 1 Canadian Air Division 38 23 15 13 10 0 0 62 24 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 53 14 19 14 0 0 0 67 14 15

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Department of National Defence 36 39 11 8 5 0 0 75 13 10505
2018 Royal Canadian Air Force 37 43 10 6 4 0 0 80 10 484
2018 1 Canadian Air Division 38 41 9 7 5 0 0 79 12 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 44 32 10 14 0 0 0 75 14 15

Question 21. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Department of National Defence 32 41 15 6 4 1 0 73 11 10524
2018 Royal Canadian Air Force 34 41 13 6 3 1 0 77 9 483
2018 1 Canadian Air Division 31 44 15 6 2 1 1 77 8 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 40 42 18 0 0 0 0 82 0 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Department of National Defence 37 36 17 4 3 3 0 75 7 10537
2018 Royal Canadian Air Force 42 33 16 3 3 3 1 77 7 490
2018 1 Canadian Air Division 38 37 18 2 2 3 0 77 4 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 57 23 17 0 3 0 0 80 3 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Department of National Defence 35 39 15 6 3 1 0 75 9 10536
2018 Royal Canadian Air Force 38 40 13 6 3 1 0 79 9 491
2018 1 Canadian Air Division 35 42 15 5 2 1 0 77 8 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 53 38 10 0 0 0 0 90 0 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Department of National Defence 43 37 10 5 4 0 0 80 9 10533
2018 Royal Canadian Air Force 48 36 10 3 2 0 0 84 6 486
2018 1 Canadian Air Division 46 36 12 3 2 0 0 83 5 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 73 18 0 10 0 0 0 90 10 16

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Department of National Defence 19 33 21 12 11 3 2 54 24 10546
2018 Royal Canadian Air Force 22 35 20 11 7 3 2 60 19 485
2018 1 Canadian Air Division 23 34 20 10 9 2 3 59 20 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 31 26 37 3 0 0 3 59 3 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Department of National Defence 28 38 15 10 7 1 1 68 17 10545
2018 Royal Canadian Air Force 30 43 12 10 3 1 1 75 13 485
2018 1 Canadian Air Division 30 41 13 10 3 0 2 73 13 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 46 27 13 3 10 0 0 73 13 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Department of National Defence 29 36 19 8 6 1 0 66 14 10532
2018 Royal Canadian Air Force 34 37 17 8 4 0 0 71 11 487
2018 1 Canadian Air Division 33 40 14 9 3 0 0 74 12 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 39 48 5 6 0 3 0 89 6 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Department of National Defence 21 29 20 13 12 5 1 53 27 10542
2018 Royal Canadian Air Force 25 27 21 14 8 3 2 55 23 485
2018 1 Canadian Air Division 25 23 24 16 7 3 2 51 25 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 31 33 0 10 6 5 16 81 19 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 15 85 161503
2018 Department of National Defence 16 84 10569
2018 Royal Canadian Air Force 13 87 490
2018 1 Canadian Air Division 16 84 264

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22721
2018 Department of National Defence 49 1592
2018 Royal Canadian Air Force 45 58
2018 1 Canadian Air Division 47 39

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 62 22735
2018 Department of National Defence 62 1592
2018 Royal Canadian Air Force 57 58
2018 1 Canadian Air Division 56 39

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22696
2018 Department of National Defence 8 1592
2018 Royal Canadian Air Force 13 58

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 5 22696
2018 Department of National Defence 0 1592
2018 Royal Canadian Air Force 0 58
2018 1 Canadian Air Division 0 39

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 6 22696
2018 Department of National Defence 8 1592

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22712
2018 Department of National Defence 3 1592

Question 49g. From whom did you experience harassment on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 4 22694
2018 Department of National Defence 5 1592

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22709
2018 Department of National Defence 41 1590
2018 Royal Canadian Air Force 41 58
2018 1 Canadian Air Division 42 39

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22697
2018 Department of National Defence 43 1590
2018 Royal Canadian Air Force 32 58
2018 1 Canadian Air Division 35 39

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)		 Total responses
2018 Public Service 46 22698
2018 Department of National Defence 43 1590
2018 Royal Canadian Air Force 34 58
2018 1 Canadian Air Division 33 39

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization
(%)		 Total responses
2018 Public Service 41 22706
2018 Department of National Defence 41 1590
2018 Royal Canadian Air Force 41 58
2018 1 Canadian Air Division 36 39

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Organization
(%)		 Total responses
2018 Public Service 33 22690
2018 Department of National Defence 36 1590
2018 Royal Canadian Air Force 28 58
2018 1 Canadian Air Division 33 39

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization
(%)		 Total responses
2018 Public Service 56 22722
2018 Department of National Defence 55 1590
2018 Royal Canadian Air Force 54 58
2018 1 Canadian Air Division 56 39

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization
(%)		 Total responses
2018 Public Service 36 22699
2018 Department of National Defence 39 1590
2018 Royal Canadian Air Force 33 58
2018 1 Canadian Air Division 30 39

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization
(%)		 Total responses
2018 Public Service 2 22678
2018 Department of National Defence 3 1590

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22693
2018 Department of National Defence 10 1590
2018 Royal Canadian Air Force 8 58

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization
(%)		 Total responses
2018 Public Service 13 22689
2018 Department of National Defence 15 1590
2018 Royal Canadian Air Force 10 58

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization
(%)		 Total responses
2018 Public Service 48 22704
2018 Department of National Defence 49 1590
2018 Royal Canadian Air Force 46 58
2018 1 Canadian Air Division 43 39

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22702
2018 Department of National Defence 31 1590
2018 Royal Canadian Air Force 32 58
2018 1 Canadian Air Division 31 39

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 15 22687
2018 Department of National Defence 14 1590
2018 Royal Canadian Air Force 24 58
2018 1 Canadian Air Division 24 39

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22718
2018 Department of National Defence 49 1593
2018 Royal Canadian Air Force 51 58
2018 1 Canadian Air Division 50 39

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22701
2018 Department of National Defence 27 1593
2018 Royal Canadian Air Force 22 58
2018 1 Canadian Air Division 24 39

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22688
2018 Department of National Defence 9 1593
2018 Royal Canadian Air Force 8 58

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 20 22699
2018 Department of National Defence 25 1593
2018 Royal Canadian Air Force 18 58
2018 1 Canadian Air Division 14 39

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22689
2018 Department of National Defence 11 1593
2018 Royal Canadian Air Force 18 58

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 22692
2018 Department of National Defence 11 1593
2018 Royal Canadian Air Force 10 58

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 14 22692
2018 Department of National Defence 15 1593
2018 Royal Canadian Air Force 10 58

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 11 22688
2018 Department of National Defence 12 1593

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22709
2018 Department of National Defence 25 1593
2018 Royal Canadian Air Force 26 58
2018 1 Canadian Air Division 29 39

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21200
2018 Department of National Defence 13 1421
2018 Royal Canadian Air Force 10 52
2018 1 Canadian Air Division 12 35

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 19 21197
2018 Department of National Defence 17 1421
2018 Royal Canadian Air Force 14 52
2018 1 Canadian Air Division 13 35

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21191
2018 Department of National Defence 11 1421
2018 Royal Canadian Air Force 14 52
2018 1 Canadian Air Division 21 35

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 21189
2018 Department of National Defence 8 1421
2018 Royal Canadian Air Force 12 52

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21189
2018 Department of National Defence 13 1421
2018 Royal Canadian Air Force 14 52

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Department of National Defence 12 1421
2018 Royal Canadian Air Force 16 52
2018 1 Canadian Air Division 19 35

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21188
2018 Department of National Defence 9 1421

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21193
2018 Department of National Defence 12 1421

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 12 21192
2018 Department of National Defence 13 1421
2018 Royal Canadian Air Force 9 52
2018 1 Canadian Air Division 13 35

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 30 21199
2018 Department of National Defence 29 1421
2018 Royal Canadian Air Force 22 52

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Department of National Defence 9 1421

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 47 21214
2018 Department of National Defence 44 1421
2018 Royal Canadian Air Force 34 52
2018 1 Canadian Air Division 34 35

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 21187
2018 Department of National Defence 2 1421
2018 Royal Canadian Air Force 0 52
2018 1 Canadian Air Division 0 35

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 56 21220
2018 Department of National Defence 56 1421
2018 Royal Canadian Air Force 64 52
2018 1 Canadian Air Division 52 35

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 21191
2018 Department of National Defence 5 1421

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 21192
2018 Department of National Defence 12 1421

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Department of National Defence 20 24 22 8 9 14 3 53 21 10546
2018 Royal Canadian Air Force 24 26 21 7 7 14 2 59 16 489
2018 1 Canadian Air Division 24 23 24 9 6 13 2 55 17 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 29 5 13 13 0 34 6 57 21 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Department of National Defence 33 33 17 7 6 4 0 68 14 10544
2018 Royal Canadian Air Force 39 30 20 3 5 3 0 71 8 489
2018 1 Canadian Air Division 37 28 24 4 3 4 0 68 7 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 41 35 14 0 0 9 0 84 0 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 8 92 161188
2018 Department of National Defence 7 93 10555
2018 Royal Canadian Air Force 5 95 489
2018 1 Canadian Air Division 5 95 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 100 16

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 36 11806
2018 Department of National Defence 39 735
2018 Royal Canadian Air Force 47 24
2018 1 Canadian Air Division 51 13

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 77 11826
2018 Department of National Defence 76 735
2018 Royal Canadian Air Force 49 24
2018 1 Canadian Air Division 59 13

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Department of National Defence 5 735

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Department of National Defence 1 735
2018 Royal Canadian Air Force 0 24
2018 1 Canadian Air Division 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11798
2018 Department of National Defence 10 735

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11802
2018 Department of National Defence 4 735

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11798
2018 Department of National Defence 9 735
2018 1 Canadian Air Division 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Organization
(%)		 Total responses
2018 Public Service 25 11790
2018 Department of National Defence 19 736

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization
(%)		 Total responses
2018 Public Service 20 11790
2018 Department of National Defence 16 735
2018 Royal Canadian Air Force 21 24

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11786
2018 Department of National Defence 11 735

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11784
2018 Department of National Defence 5 735

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Organization
(%)		 Total responses
2018 Public Service 26 11787
2018 Department of National Defence 27 735
2018 Royal Canadian Air Force 19 24

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11792
2018 Department of National Defence 28 735
2018 Royal Canadian Air Force 23 24

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11783
2018 Department of National Defence 3 735

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11782
2018 Department of National Defence 2 735
2018 Royal Canadian Air Force 0 24
2018 1 Canadian Air Division 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11785
2018 Department of National Defence 7 735
2018 Royal Canadian Air Force 0 24
2018 1 Canadian Air Division 0 13

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11787
2018 Department of National Defence 13 735
2018 Royal Canadian Air Force 0 24
2018 1 Canadian Air Division 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2018 Public Service 1 11782
2018 Department of National Defence 1 735
2018 1 Canadian Air Division 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization
(%)		 Total responses
2018 Public Service 17 11791
2018 Department of National Defence 20 735
2018 Royal Canadian Air Force 22 24

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2018 Public Service 0 11783
2018 Department of National Defence 1 735
2018 Royal Canadian Air Force 0 24
2018 1 Canadian Air Division 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 19 11797
2018 Department of National Defence 25 735
2018 Royal Canadian Air Force 25 24

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11822
2018 Department of National Defence 29 734
2018 Royal Canadian Air Force 36 24

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11810
2018 Department of National Defence 15 734
2018 Royal Canadian Air Force 25 24

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11809
2018 Department of National Defence 5 734

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 17 11817
2018 Department of National Defence 19 734

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11805
2018 Department of National Defence 6 734
2018 1 Canadian Air Division 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11807
2018 Department of National Defence 9 734
2018 1 Canadian Air Division 0 13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11806
2018 Department of National Defence 8 734

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11808
2018 Department of National Defence 8 734
2018 Royal Canadian Air Force 0 24
2018 1 Canadian Air Division 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 49 11821
2018 Department of National Defence 47 735
2018 Royal Canadian Air Force 43 24
2018 1 Canadian Air Division 37 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11053
2018 Department of National Defence 5 668

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11052
2018 Department of National Defence 13 668

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11049
2018 Department of National Defence 3 668
2018 1 Canadian Air Division 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Department of National Defence 2 668
2018 1 Canadian Air Division 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11051
2018 Department of National Defence 2 668
2018 Royal Canadian Air Force 0 23
2018 1 Canadian Air Division 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11049
2018 Department of National Defence 4 668

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11051
2018 Department of National Defence 7 668
2018 Royal Canadian Air Force 0 23
2018 1 Canadian Air Division 0 13

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11053
2018 Department of National Defence 13 668

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11055
2018 Department of National Defence 12 668
2018 Royal Canadian Air Force 0 23
2018 1 Canadian Air Division 0 13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 27 11058
2018 Department of National Defence 27 668

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11054
2018 Department of National Defence 10 668
2018 Royal Canadian Air Force 0 23
2018 1 Canadian Air Division 0 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 45 11069
2018 Department of National Defence 41 669
2018 Royal Canadian Air Force 24 23

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Department of National Defence 4 668
2018 Royal Canadian Air Force 0 23
2018 1 Canadian Air Division 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 64 11072
2018 Department of National Defence 67 668
2018 Royal Canadian Air Force 65 23
2018 1 Canadian Air Division 67 13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11051
2018 Department of National Defence 4 668

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11050
2018 Department of National Defence 11 668

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Department of National Defence 21 23 26 4 4 18 3 56 11 10550
2018 Royal Canadian Air Force 28 21 27 2 3 18 2 60 7 488
2018 1 Canadian Air Division 26 22 30 2 2 16 1 58 5 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 22 24 28 0 0 18 9 62 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Department of National Defence 34 32 20 4 4 6 1 70 9 10537
2018 Royal Canadian Air Force 39 28 20 4 3 5 1 71 7 488
2018 1 Canadian Air Division 37 29 22 3 2 5 0 71 6 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 45 28 21 0 0 6 0 78 0 16
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Department of National Defence 46 29 13 5 6 1 0 76 11 10486
2018 Royal Canadian Air Force 45 29 15 4 5 1 0 75 10 484
2018 1 Canadian Air Division 45 26 17 4 7 0 1 73 11 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 71 19 10 0 0 0 0 90 0 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Department of National Defence 27 39 18 9 5 2 0 67 14 10561
2018 Royal Canadian Air Force 25 38 21 10 3 3 0 65 14 489
2018 1 Canadian Air Division 23 39 20 10 4 4 0 65 15 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 25 61 11 0 0 0 3 89 0 16

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Department of National Defence 23 35 19 13 9 1 0 59 22 10580
2018 Royal Canadian Air Force 24 37 18 14 4 3 0 63 19 489
2018 1 Canadian Air Division 20 39 17 16 4 4 0 62 21 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 31 57 6 3 0 0 3 91 3 16

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Department of National Defence 19 22 21 15 20 0 1 42 36 10595
2018 Royal Canadian Air Force 23 22 23 13 17 1 1 46 31 492
2018 1 Canadian Air Division 21 22 24 11 20 1 1 44 32 266
2018 Canadian Forces Base Gander, Goose Bay, North Bay 25 15 30 7 14 0 8 43 24 16

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Department of National Defence 22 29 27 13 9 0 1 51 22 10590
2018 Royal Canadian Air Force 23 29 26 12 9 0 0 52 21 492
2018 1 Canadian Air Division 24 29 24 14 8 0 1 53 23 266
2018 Canadian Forces Base Gander, Goose Bay, North Bay 30 19 25 11 14 0 0 49 26 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Department of National Defence 29 32 22 11 5 0 1 62 16 10527
2018 Royal Canadian Air Force 32 32 23 7 4 0 1 65 11 488
2018 1 Canadian Air Division 32 31 24 9 3 0 1 64 12 264
2018 Canadian Forces Base Gander, Goose Bay, North Bay 33 24 19 21 0 0 3 59 21 16

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Department of National Defence 20 23 23 16 17 0 1 43 34 10552
2018 Royal Canadian Air Force 20 23 22 16 18 1 0 44 34 490
2018 1 Canadian Air Division 20 20 25 16 18 1 1 40 34 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 19 30 22 18 11 0 0 49 29 16

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Department of National Defence 52 22 11 5 3 0 7 80 8 10555
2018 Royal Canadian Air Force 53 23 11 3 3 1 7 82 6 487
2018 1 Canadian Air Division 53 24 9 2 3 0 8 84 6 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 49 13 5 0 0 0 34 93 0 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Department of National Defence 37 28 19 9 6 0 1 66 15 10578
2018 Royal Canadian Air Force 43 30 17 5 4 0 1 74 9 493
2018 1 Canadian Air Division 46 28 16 4 4 0 1 75 9 266
2018 Canadian Forces Base Gander, Goose Bay, North Bay 35 38 12 5 0 0 11 81 5 16

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Department of National Defence 26 33 23 10 6 1 1 60 17 10541
2018 Royal Canadian Air Force 31 33 22 8 5 0 1 65 13 488
2018 1 Canadian Air Division 30 35 21 7 5 0 1 65 13 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 39 46 5 0 10 0 0 86 10 16

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Department of National Defence 23 31 24 13 7 0 1 55 21 10531
2018 Royal Canadian Air Force 28 30 23 11 7 1 1 59 18 488
2018 1 Canadian Air Division 26 30 26 11 7 0 1 56 18 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 33 43 14 0 10 0 0 76 10 16

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Department of National Defence 28 30 21 11 7 0 1 59 19 10518
2018 Royal Canadian Air Force 37 29 20 8 4 0 1 67 13 486
2018 1 Canadian Air Division 36 28 21 8 5 0 1 65 14 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 33 46 15 0 0 0 6 84 0 16

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Department of National Defence 33 32 19 10 4 0 1 66 15 10505
2018 Royal Canadian Air Force 38 31 18 8 4 0 1 70 12 483
2018 1 Canadian Air Division 40 28 20 9 3 0 0 68 12 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 37 41 22 0 0 0 0 78 0 16

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Department of National Defence 51 26 13 5 3 0 2 79 8 10480
2018 Royal Canadian Air Force 53 26 14 4 3 0 1 79 7 483
2018 1 Canadian Air Division 55 25 14 3 4 0 0 79 7 260
2018 Canadian Forces Base Gander, Goose Bay, North Bay 60 30 10 0 0 0 0 90 0 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Department of National Defence 66 18 7 2 2 1 4 88 5 10499
2018 Royal Canadian Air Force 69 15 7 2 2 1 4 88 4 486
2018 1 Canadian Air Division 72 13 7 1 3 1 3 89 4 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 71 19 10 0 0 0 0 90 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Department of National Defence 68 14 7 4 5 1 2 84 9 10501
2018 Royal Canadian Air Force 74 12 6 2 4 1 1 88 6 487
2018 1 Canadian Air Division 73 13 6 1 4 1 1 88 6 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 79 21 0 0 0 0 0 100 0 16

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Department of National Defence 51 29 12 5 3 0 1 80 8 10551
2018 Royal Canadian Air Force 55 29 9 5 2 0 0 85 6 487
2018 1 Canadian Air Division 58 26 10 5 1 0 0 84 6 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 50 27 24 0 0 0 0 76 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Department of National Defence 51 23 12 7 6 0 1 74 13 10522
2018 Royal Canadian Air Force 51 26 12 7 3 0 0 77 10 485
2018 1 Canadian Air Division 52 25 11 9 3 0 0 77 12 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 72 22 0 6 0 0 0 94 6 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Department of National Defence 52 13 6 2 1 0 25 88 5 10468
2018 Royal Canadian Air Force 56 11 3 2 2 0 26 90 5 485
2018 1 Canadian Air Division 58 9 2 2 2 0 28 93 5 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 66 0 0 14 0 0 20 83 17 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Department of National Defence 62 21 7 2 1 0 5 88 4 10482
2018 Royal Canadian Air Force 63 23 6 2 1 0 4 91 3 484
2018 1 Canadian Air Division 66 20 6 3 0 0 4 90 4 261
2018 Canadian Forces Base Gander, Goose Bay, North Bay 72 22 6 0 0 0 0 94 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Department of National Defence 70 15 6 3 3 0 3 88 6 10529
2018 Royal Canadian Air Force 69 18 4 3 3 0 2 90 6 485
2018 1 Canadian Air Division 74 13 4 2 5 0 1 89 7 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 74 17 0 0 9 0 0 91 9 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Department of National Defence 53 27 12 4 2 0 2 82 6 10508
2018 Royal Canadian Air Force 57 27 10 3 2 0 1 85 5 485
2018 1 Canadian Air Division 59 26 11 2 1 0 0 85 4 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 70 12 18 0 0 0 0 82 0 15

Question 63. Overall, my level of work-related stress is…
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Department of National Defence 18 32 32 12 5 0 0 50 17 10613
2018 Royal Canadian Air Force 20 32 34 10 4 0 0 52 14 487
2018 1 Canadian Air Division 17 34 35 10 4 0 0 51 14 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 16 35 22 15 5 0 7 54 22 16

Question 64. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Department of National Defence 9 18 35 24 13 0 0 38 27 10465
2018 Royal Canadian Air Force 9 16 33 23 18 0 1 41 25 484
2018 1 Canadian Air Division 8 17 33 22 18 0 1 41 25 263
2018 Canadian Forces Base Gander, Goose Bay, North Bay 5 26 21 20 28 0 0 48 31 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Department of National Defence 24 25 22 13 14 1 0 25 75 10594
2018 Royal Canadian Air Force 32 24 20 12 10 1 1 33 67 489
2018 1 Canadian Air Division 31 25 21 11 10 1 1 31 69 265
2018 Canadian Forces Base Gander, Goose Bay, North Bay 23 30 23 21 0 0 3 24 76 16

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109172
2018 Department of National Defence 21 7684
2018 Royal Canadian Air Force 18 315
2018 1 Canadian Air Division 21 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 33 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 35 109188
2018 Department of National Defence 32 7684
2018 Royal Canadian Air Force 24 315
2018 1 Canadian Air Division 21 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 9 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109138
2018 Department of National Defence 20 7684
2018 Royal Canadian Air Force 18 315
2018 1 Canadian Air Division 20 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 23 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2018 Public Service 44 109210
2018 Department of National Defence 43 7684
2018 Royal Canadian Air Force 43 315
2018 1 Canadian Air Division 44 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 26 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2018 Public Service 7 109103
2018 Department of National Defence 6 7684
2018 Royal Canadian Air Force 4 315
2018 1 Canadian Air Division 3 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 7 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Organization
(%)		 Total responses
2018 Public Service 33 109160
2018 Department of National Defence 33 7684
2018 Royal Canadian Air Force 29 315
2018 1 Canadian Air Division 25 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Organization
(%)		 Total responses
2018 Public Service 34 109157
2018 Department of National Defence 39 7684
2018 Royal Canadian Air Force 43 315
2018 1 Canadian Air Division 43 177
2018 Canadian Forces Base Gander, Goose Bay, North Bay 34 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Department of National Defence 5 35 18 12 5 26 7401
2018 Royal Canadian Air Force 4 34 18 16 5 22 303
2018 1 Canadian Air Division 5 33 19 13 5 26 172
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 36 33 19 0 12 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 35 65 108456
2018 Department of National Defence 31 69 7637
2018 Royal Canadian Air Force 36 64 318
2018 1 Canadian Air Division 37 63 178
2018 Canadian Forces Base Gander, Goose Bay, North Bay 57 43 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Department of National Defence 40 15 14 10 13 1 7 60 25 10528
2018 Royal Canadian Air Force 51 12 13 8 9 1 6 67 19 482
2018 1 Canadian Air Division 52 12 12 6 9 1 7 70 17 262
2018 Canadian Forces Base Gander, Goose Bay, North Bay 64 5 11 0 0 0 19 86 0 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Department of National Defence 11 22 19 18 24 1 5 35 44 7654
2018 Royal Canadian Air Force 11 20 22 20 22 1 4 33 44 318
2018 1 Canadian Air Division 13 21 23 17 22 2 3 35 41 178
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 37 28 20 16 0 0 37 35 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Department of National Defence 4 12 17 19 43 2 4 17 66 7655
2018 Royal Canadian Air Force 3 13 16 20 43 1 3 16 67 318
2018 1 Canadian Air Division 2 13 19 20 41 2 5 15 65 178
2018 Canadian Forces Base Gander, Goose Bay, North Bay 0 35 17 32 16 0 0 35 48 10
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