2018 Public Service Employee Survey Results by Theme for Department of National Defence

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Department of National Defence 35 41 12 8 5 0 0 75 13 10436
2017 Public Service 33 44 11 8 5 0 0 77 13 174203
2017 Department of National Defence 34 43 11 7 4 0 0 77 12 12638
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Department of National Defence 30 45 11 8 5 0 0 75 14 14848
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Department of National Defence 38 40 11 6 4 0 0 79 11 16467
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Department of National Defence 40 40 10 7 4 0 0 80 10 12213

Question 9. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Department of National Defence 28 37 15 11 9 0 0 65 20 10507
2017 Public Service 28 37 14 11 10 0 0 65 21 173998
2017 Department of National Defence 28 36 15 11 9 0 0 65 20 12610

Question 10. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Department of National Defence 54 32 9 3 2 0 0 87 4 10457
2017 Public Service 52 35 9 3 2 0 0 87 5 173795
2017 Department of National Defence 57 32 7 2 1 0 0 89 4 12589
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Department of National Defence 64 26 6 2 1 0 0 90 3 14831
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Department of National Defence 63 28 6 2 1 0 0 91 3 16462

Question 14. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Department of National Defence 43 37 11 6 3 0 0 80 9 10516
2017 Public Service 40 40 11 6 3 0 0 80 9 173510
2017 Department of National Defence 44 37 11 5 3 0 0 81 8 12564
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Department of National Defence 43 38 10 5 3 0 0 81 9 14821
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Department of National Defence 46 39 8 5 2 0 0 85 7 16472
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Department of National Defence 48 38 7 5 2 0 0 86 7 12268

Question 43. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Department of National Defence 35 32 18 8 7 1 0 67 15 10541
2017 Public Service 33 32 16 9 8 1 0 66 17 173925
2017 Department of National Defence 34 33 17 9 7 1 0 67 16 12624
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Department of National Defence 28 36 17 10 8 1 0 64 19 14771
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Department of National Defence 30 37 17 8 6 1 0 68 15 16311

Question 44. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Department of National Defence 33 34 17 9 7 0 0 67 16 10497
2017 Public Service 32 35 15 10 7 0 0 68 17 173991
2017 Department of National Defence 32 36 16 10 6 0 0 68 16 12626
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Department of National Defence 26 38 16 11 8 0 0 64 19 14770
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Department of National Defence 28 40 16 9 6 0 0 68 16 16299
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Department of National Defence 32 40 13 10 5 0 0 72 15 11977

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Department of National Defence 33 25 19 10 9 3 0 61 20 10548
2017 Public Service 30 26 18 11 9 4 1 59 22 173970
2017 Department of National Defence 33 27 18 11 8 3 1 62 20 12626
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Department of National Defence 30 27 18 12 10 3 0 59 23 14760
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Department of National Defence 33 28 16 11 9 4 0 63 21 16307
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Department of National Defence 33 28 15 11 9 5 1 64 20 11971
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Department of National Defence 39 31 15 7 6 1 0 71 14 10499
2017 Public Service 44 31 11 6 5 2 1 77 12 174211
2017 Department of National Defence 38 32 14 8 6 2 1 72 14 12650
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Department of National Defence 36 33 14 8 6 2 1 70 15 14808
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Department of National Defence 37 32 14 9 6 2 0 70 16 16385
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Department of National Defence 36 32 13 9 8 2 0 70 17 12109

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Department of National Defence 37 33 13 10 7 0 0 70 17 10478
2017 Public Service 42 33 10 8 5 1 0 76 14 174142
2017 Department of National Defence 37 34 12 9 7 1 0 72 16 12647
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Department of National Defence 34 34 12 10 8 1 0 69 18 14809
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Department of National Defence 34 35 12 11 7 0 0 69 19 16383
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Department of National Defence 34 35 11 11 9 1 0 69 20 12104

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Department of National Defence 42 29 13 8 8 0 0 71 16 10494
2017 Public Service 49 27 10 7 6 0 0 77 12 173871
2017 Department of National Defence 44 29 12 7 7 0 0 74 14 12590
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Department of National Defence 41 31 12 8 8 0 0 72 16 14789

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Department of National Defence 27 31 18 11 9 4 0 61 21 10587
2017 Public Service 27 32 16 10 8 7 0 64 19 174230
2017 Department of National Defence 26 33 17 11 9 4 0 62 21 12660
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Department of National Defence 22 34 17 12 10 5 0 59 23 14782
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Department of National Defence 23 31 19 12 10 4 0 57 23 16348

Question 30. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Department of National Defence 24 30 18 14 12 1 0 55 27 10551
2017 Public Service 24 31 17 13 11 3 0 57 25 174174
2017 Department of National Defence 22 31 18 15 12 2 0 55 27 12657
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Department of National Defence 18 31 19 16 14 2 0 50 31 14785
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Department of National Defence 20 32 19 13 14 2 0 53 28 16345
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Department of National Defence 23 34 17 12 11 2 0 58 24 12020

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Department of National Defence 16 28 22 17 14 3 0 46 32 10549
2017 Public Service 17 29 20 17 12 6 0 49 31 174040
2017 Department of National Defence 15 29 20 18 14 3 0 46 33 12653
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Department of National Defence 12 27 21 19 16 3 0 41 37 14780
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Department of National Defence 11 32 21 19 13 4 0 45 33 16318
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Department of National Defence 12 33 19 19 12 4 0 47 32 12008

Question 32. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Department of National Defence 14 28 19 20 17 2 0 44 37 10561
2017 Public Service 17 31 17 17 14 3 0 50 32 173985
2017 Department of National Defence 14 30 18 19 16 2 0 45 36 12630
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Department of National Defence 12 29 18 21 18 2 0 42 39 14777
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Department of National Defence 12 32 18 21 15 2 0 45 37 16306
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Department of National Defence 14 36 15 20 12 2 0 51 34 11991
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Department of National Defence 23 32 20 13 12 0 0 55 25 10478
2017 Public Service 25 35 16 13 10 0 0 61 24 174142
2017 Department of National Defence 23 34 18 14 11 0 0 57 25 12636
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Department of National Defence 19 34 18 16 13 0 0 53 28 14840
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Department of National Defence 21 37 16 14 11 0 0 58 26 16482

Question 7. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Department of National Defence 27 39 15 12 7 0 0 66 19 10486
2017 Public Service 29 42 12 11 5 0 0 72 16 174083
2017 Department of National Defence 28 41 14 11 6 0 0 68 18 12632

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Department of National Defence 10 20 22 19 18 10 2 34 42 10515
2017 Public Service 11 21 18 17 14 16 3 40 38 174082
2017 Department of National Defence 9 20 19 20 19 10 2 34 44 12643
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Department of National Defence 8 20 19 22 20 9 2 32 47 14810

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Department of National Defence 32 35 16 9 7 0 0 67 17 10512
2017 Public Service 37 35 12 9 6 1 0 73 15 174253
2017 Department of National Defence 33 36 15 9 7 0 0 69 16 12652
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Department of National Defence 31 37 14 10 7 0 0 69 17 14808
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Department of National Defence 30 37 14 10 8 0 0 67 18 16391
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Department of National Defence 30 37 13 11 9 0 1 67 20 12109

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Department of National Defence 19 35 18 12 7 3 5 59 21 2708
2017 Public Service 25 36 14 11 6 3 5 66 18 38833
2017 Department of National Defence 22 37 16 12 6 2 5 63 20 3293
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Department of National Defence 23 36 16 11 8 2 4 62 20 3632

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Department of National Defence 26 41 12 13 7 0 1 68 21 10502
2017 Public Service 26 40 12 14 8 0 0 66 23 174231
2017 Department of National Defence 26 38 12 15 9 0 0 64 24 12642
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Department of National Defence 23 37 12 16 11 0 0 61 27 14841
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Department of National Defence 29 40 12 12 7 0 1 69 19 16409
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Department of National Defence 27 41 12 12 7 0 1 69 19 12223

Question 2. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Department of National Defence 43 38 11 5 3 0 0 81 8 10459
2017 Public Service 41 39 10 6 3 0 0 80 10 174121
2017 Department of National Defence 45 38 10 5 3 0 0 83 8 12626
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Department of National Defence 43 38 10 6 3 0 0 81 9 14838
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Department of National Defence 46 36 10 5 3 0 0 82 8 16463
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Department of National Defence 44 39 10 5 3 0 0 83 8 12277

Question 3. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Department of National Defence 50 35 7 5 3 0 0 85 8 10402
2017 Public Service 47 37 7 6 3 0 0 84 9 173994
2017 Department of National Defence 52 34 6 5 3 0 0 87 7 12624
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Department of National Defence 50 34 7 5 3 0 0 85 8 14834
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Department of National Defence 52 35 6 4 2 0 0 87 7 16412
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Department of National Defence 50 38 6 4 2 0 0 88 6 12228

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Department of National Defence 21 31 19 14 13 2 0 53 27 10537
2017 Public Service 22 32 16 14 11 3 0 57 27 173983
2017 Department of National Defence 22 33 17 14 12 2 1 56 27 12652
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Department of National Defence 18 31 17 16 15 2 1 50 32 14768
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Department of National Defence 23 34 16 14 12 1 1 58 26 16412
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Department of National Defence 21 36 17 14 11 1 0 58 25 12200

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Department of National Defence 16 24 17 15 23 2 4 42 40 10551
2017 Public Service 19 27 15 16 18 3 3 48 36 174011
2017 Department of National Defence 15 24 15 16 22 2 5 43 41 12651
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Department of National Defence 12 21 15 17 28 2 5 35 48 14777
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Department of National Defence 13 24 16 16 25 2 4 39 44 16414
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Department of National Defence 15 27 15 17 21 2 4 45 40 12193

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Department of National Defence 27 38 14 11 9 0 0 66 20 10502
2017 Public Service 28 39 13 12 8 0 0 67 20 173615
2017 Department of National Defence 30 40 12 11 7 0 0 70 18 12571
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Department of National Defence 22 42 13 13 10 0 0 64 23 14831
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Department of National Defence 30 40 12 10 7 0 0 71 18 16460

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Department of National Defence 32 33 17 10 8 0 0 65 18 10483
2017 Public Service 32 35 15 11 8 0 0 67 18 173681
2017 Department of National Defence 33 35 14 10 7 0 0 69 17 12581
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Department of National Defence 29 37 15 11 8 0 0 66 19 14832

Question 13. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Department of National Defence 29 35 16 11 8 0 0 64 20 10492
2017 Public Service 31 38 14 10 6 0 0 69 17 173677
2017 Department of National Defence 31 37 15 10 7 0 0 68 18 12581
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Department of National Defence 27 36 16 12 8 0 0 64 20 14826
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Department of National Defence 34 40 13 8 4 1 0 75 12 16395

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Department of National Defence 19 37 23 10 8 2 0 58 19 10546
2017 Public Service 20 35 21 12 8 4 1 58 21 174027
2017 Department of National Defence 20 38 21 11 7 3 0 60 19 12659

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Department of National Defence 41 34 12 7 5 0 0 76 12 10479
2017 Public Service 41 33 10 9 6 0 1 74 15 174019
2017 Department of National Defence 42 34 11 8 5 0 1 76 12 12624
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Department of National Defence 37 35 13 8 6 0 1 72 14 14833
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Department of National Defence 39 36 12 8 5 0 1 76 13 16470

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Department of National Defence 39 32 16 8 5 0 1 71 13 10588
2017 Public Service 37 35 16 7 4 0 1 73 11 174272
2017 Department of National Defence 38 34 15 7 4 0 1 73 11 12646
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Department of National Defence 36 34 17 7 5 0 1 71 12 14831
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Department of National Defence 35 35 18 7 4 0 1 70 12 16448
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Department of National Defence 31 35 19 9 5 0 0 67 14 12257

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Public Service 27 39 35 161647
2018 Department of National Defence 24 44 33 10593
2017 Public Service 26 40 34 174196
2017 Department of National Defence 24 46 30 12659
2014 Public Service 26 40 34 180859
2014 Department of National Defence 23 46 32 14763
2011 Public Service 27 42 31 198979
2011 Department of National Defence 21 50 29 16322

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Department of National Defence 29 27 25 5 7 7 2642
2017 Public Service 18 30 29 6 10 6 45785
2017 Department of National Defence 31 26 25 5 6 7 3110
2014 Public Service 18 32 30 10 9999 11 47681
2014 Department of National Defence 31 23 25 9 9999 11 3557
2011 Public Service 19 32 31 8 9999 10 53795
2011 Department of National Defence 28 30 27 6 9999 9 3753
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Department of National Defence 43 41 9 4 3 0 0 84 7 10540
2017 Public Service 40 40 10 6 4 0 0 81 9 173996
2017 Department of National Defence 40 40 11 5 3 0 0 81 9 12632
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Department of National Defence 38 40 12 5 4 1 0 79 9 14834
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Department of National Defence 40 41 11 5 3 1 0 82 8 16473
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Department of National Defence 46 38 8 4 3 1 0 85 7 12259

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Department of National Defence 22 39 20 12 7 1 0 61 19 10551
2017 Public Service 25 41 17 10 6 1 0 67 16 173974
2017 Department of National Defence 22 39 19 12 7 1 0 62 19 12636
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Department of National Defence 20 37 19 13 8 2 0 58 22 14787
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Department of National Defence 22 41 18 11 6 1 0 64 18 16356

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Department of National Defence 11 26 34 18 8 1 1 27 38 10573
2017 Public Service 11 24 35 17 9 1 3 27 37 173451
2017 Department of National Defence 11 26 34 17 8 1 3 27 38 12571
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Department of National Defence 12 29 35 16 6 1 2 23 41 14795
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Department of National Defence 12 27 34 17 7 1 2 24 41 16383
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Department of National Defence 12 29 33 17 7 1 2 25 41 12201

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Department of National Defence 13 21 28 22 14 2 1 36 35 10532
2017 Public Service 12 19 28 21 14 3 4 37 33 173005
2017 Department of National Defence 12 21 29 20 13 2 3 35 35 12517
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Department of National Defence 14 24 30 19 10 2 2 29 39 14788
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Department of National Defence 11 21 29 22 13 2 3 36 33 16346
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Department of National Defence 11 20 29 23 13 2 3 38 32 12174

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Department of National Defence 22 26 27 14 8 1 2 22 50 10541
2017 Public Service 17 23 29 15 9 2 4 26 43 173286
2017 Department of National Defence 22 27 26 12 8 1 3 21 51 12554
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Department of National Defence 24 28 26 12 6 1 2 19 54 14798
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Department of National Defence 21 26 27 14 7 1 3 22 49 16338
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Department of National Defence 18 26 29 15 8 2 3 24 46 12175

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Department of National Defence 6 14 32 30 15 1 2 46 21 10510
2017 Public Service 8 15 31 25 14 1 4 42 25 172593
2017 Department of National Defence 6 14 31 28 16 1 4 46 21 12467
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Department of National Defence 6 14 34 30 12 1 3 44 22 14734
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Department of National Defence 7 16 31 28 14 1 3 44 24 16321
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Department of National Defence 7 15 32 29 14 1 2 44 23 12170

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Department of National Defence 18 25 26 16 11 1 2 28 45 10554
2017 Public Service 17 22 27 17 12 2 4 30 41 173223
2017 Department of National Defence 18 23 27 17 11 1 3 29 43 12564
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Department of National Defence 22 27 27 14 7 1 2 22 51 14788
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Department of National Defence 17 24 28 17 10 1 3 28 42 16369
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Department of National Defence 15 23 29 19 11 1 3 31 39 12181

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Department of National Defence 13 20 26 22 15 2 2 39 35 10522
2017 Public Service 12 18 26 21 14 3 5 39 33 173264
2017 Department of National Defence 12 19 25 21 15 2 5 39 34 12543
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Department of National Defence 12 19 26 23 14 2 4 40 32 14768
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Department of National Defence 12 18 25 22 15 2 5 41 32 16352
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Department of National Defence 12 21 25 22 14 2 5 38 35 12183

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Department of National Defence 19 25 29 14 9 2 2 24 45 10553
2017 Public Service 16 22 31 15 9 3 4 26 41 173340
2017 Department of National Defence 19 23 29 14 8 2 4 23 45 12554
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Department of National Defence 20 24 30 14 7 2 3 22 46 14776

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Department of National Defence 33 32 12 13 10 1 0 65 23 10520
2017 Public Service 41 30 10 10 8 1 0 73 17 174130
2017 Department of National Defence 34 32 12 11 10 1 0 67 21 12641
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Department of National Defence 33 32 11 12 11 1 0 65 23 14807

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Department of National Defence 36 39 11 8 5 0 0 75 13 10505
2017 Public Service 41 38 9 8 4 0 0 80 12 173904
2017 Department of National Defence 33 41 11 9 5 0 0 74 14 12618
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Department of National Defence 30 42 12 10 5 0 0 72 15 14799

Question 21. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Department of National Defence 32 41 15 6 4 1 0 73 11 10524

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Department of National Defence 37 36 17 4 3 3 0 75 7 10537
2017 Public Service 37 35 15 4 3 4 1 76 8 173916
2017 Department of National Defence 34 35 18 5 3 3 1 73 8 12641
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Department of National Defence 35 36 17 4 3 4 1 75 7 14769

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Department of National Defence 35 39 15 6 3 1 0 75 9 10536
2017 Public Service 37 40 12 6 3 2 0 78 9 173976
2017 Department of National Defence 34 41 15 6 3 2 0 76 9 12620
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Department of National Defence 34 38 16 6 3 3 0 74 10 14765
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Department of National Defence 28 38 18 7 5 3 0 68 13 16318

Question 42. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Department of National Defence 43 37 10 5 4 0 0 80 9 10533
2017 Public Service 43 37 10 6 4 0 0 80 10 174074
2017 Department of National Defence 41 39 10 6 4 0 0 81 9 12637
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Department of National Defence 40 38 11 6 4 0 0 79 10 14755
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Department of National Defence 38 39 12 6 5 0 0 77 11 16300
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Department of National Defence 36 40 11 7 5 0 0 77 12 11984

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Department of National Defence 19 33 21 12 11 3 2 54 24 10546
2017 Public Service 26 31 16 11 9 5 4 62 21 174143
2017 Department of National Defence 23 33 17 12 11 3 2 58 24 12641
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Department of National Defence 23 32 17 12 11 3 2 58 24 14813

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Department of National Defence 28 38 15 10 7 1 1 68 17 10545
2017 Public Service 35 37 12 8 5 3 1 74 14 173795
2017 Department of National Defence 33 38 13 8 5 2 1 73 14 12616
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Department of National Defence 34 39 12 8 5 2 1 74 13 14786
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Department of National Defence 36 36 12 7 5 3 1 75 13 16338
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Department of National Defence 34 36 12 8 6 3 1 73 15 12034

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Department of National Defence 29 36 19 8 6 1 0 66 14 10532

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Department of National Defence 21 29 20 13 12 5 1 53 27 10542
2017 Public Service 18 25 17 14 14 9 3 48 32 173820
2017 Department of National Defence 22 29 17 13 12 6 1 55 27 12603
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Department of National Defence 19 28 17 14 14 6 1 51 31 14776
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Department of National Defence 19 28 18 14 13 7 1 50 30 16352

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 15 85 161503
2018 Department of National Defence 16 84 10569

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22721
2018 Department of National Defence 49 1592

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 62 22735
2018 Department of National Defence 62 1592

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22696
2018 Department of National Defence 8 1592

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 5 22696
2018 Department of National Defence 0 1592

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 6 22696
2018 Department of National Defence 8 1592

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22712
2018 Department of National Defence 3 1592

Question 49g. From whom did you experience harassment on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 4 22694
2018 Department of National Defence 5 1592

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22709
2018 Department of National Defence 41 1590

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22697
2018 Department of National Defence 43 1590

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)		 Total responses
2018 Public Service 46 22698
2018 Department of National Defence 43 1590

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization
(%)		 Total responses
2018 Public Service 41 22706
2018 Department of National Defence 41 1590

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Organization
(%)		 Total responses
2018 Public Service 33 22690
2018 Department of National Defence 36 1590

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization
(%)		 Total responses
2018 Public Service 56 22722
2018 Department of National Defence 55 1590

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization
(%)		 Total responses
2018 Public Service 36 22699
2018 Department of National Defence 39 1590

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization
(%)		 Total responses
2018 Public Service 2 22678
2018 Department of National Defence 3 1590

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22693
2018 Department of National Defence 10 1590

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization
(%)		 Total responses
2018 Public Service 13 22689
2018 Department of National Defence 15 1590

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization
(%)		 Total responses
2018 Public Service 48 22704
2018 Department of National Defence 49 1590

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22702
2018 Department of National Defence 31 1590

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 15 22687
2018 Department of National Defence 14 1590

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22718
2018 Department of National Defence 49 1593

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22701
2018 Department of National Defence 27 1593

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22688
2018 Department of National Defence 9 1593

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 20 22699
2018 Department of National Defence 25 1593

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22689
2018 Department of National Defence 11 1593

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 22692
2018 Department of National Defence 11 1593

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 14 22692
2018 Department of National Defence 15 1593

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 11 22688
2018 Department of National Defence 12 1593

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22709
2018 Department of National Defence 25 1593

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21200
2018 Department of National Defence 13 1421

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 19 21197
2018 Department of National Defence 17 1421

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21191
2018 Department of National Defence 11 1421

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 21189
2018 Department of National Defence 8 1421

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21189
2018 Department of National Defence 13 1421

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Department of National Defence 12 1421

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21188
2018 Department of National Defence 9 1421

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21193
2018 Department of National Defence 12 1421

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 12 21192
2018 Department of National Defence 13 1421

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 30 21199
2018 Department of National Defence 29 1421

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Department of National Defence 9 1421

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 47 21214
2018 Department of National Defence 44 1421

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 21187
2018 Department of National Defence 2 1421

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 56 21220
2018 Department of National Defence 56 1421

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 21191
2018 Department of National Defence 5 1421

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 21192
2018 Department of National Defence 12 1421

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Department of National Defence 20 24 22 8 9 14 3 53 21 10546
2017 Public Service 16 18 19 7 8 24 7 50 22 174189
2017 Department of National Defence 20 26 20 9 8 14 4 56 20 12652
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Department of National Defence 18 25 21 8 9 16 3 53 21 14765

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Department of National Defence 33 33 17 7 6 4 0 68 14 10544
2017 Public Service 28 31 17 7 6 9 1 66 15 173958
2017 Department of National Defence 34 34 16 7 6 3 1 71 13 12627
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Department of National Defence 27 34 18 8 6 6 1 65 15 14749
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Department of National Defence 33 37 15 6 4 4 0 73 11 16270

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 8 92 161188
2018 Department of National Defence 7 93 10555

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 36 11806
2018 Department of National Defence 39 735

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 77 11826
2018 Department of National Defence 76 735

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Department of National Defence 5 735

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Department of National Defence 1 735

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11798
2018 Department of National Defence 10 735

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11802
2018 Department of National Defence 4 735

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11798
2018 Department of National Defence 9 735

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Organization
(%)		 Total responses
2018 Public Service 25 11790
2018 Department of National Defence 19 736

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization
(%)		 Total responses
2018 Public Service 20 11790
2018 Department of National Defence 16 735

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11786
2018 Department of National Defence 11 735

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11784
2018 Department of National Defence 5 735

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Organization
(%)		 Total responses
2018 Public Service 26 11787
2018 Department of National Defence 27 735

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11792
2018 Department of National Defence 28 735

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11783
2018 Department of National Defence 3 735

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11782
2018 Department of National Defence 2 735

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11785
2018 Department of National Defence 7 735

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11787
2018 Department of National Defence 13 735

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2018 Public Service 1 11782
2018 Department of National Defence 1 735

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization
(%)		 Total responses
2018 Public Service 17 11791
2018 Department of National Defence 20 735

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2018 Public Service 0 11783
2018 Department of National Defence 1 735

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 19 11797
2018 Department of National Defence 25 735

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11822
2018 Department of National Defence 29 734

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11810
2018 Department of National Defence 15 734

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11809
2018 Department of National Defence 5 734

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 17 11817
2018 Department of National Defence 19 734

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11805
2018 Department of National Defence 6 734

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11807
2018 Department of National Defence 9 734

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11806
2018 Department of National Defence 8 734

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11808
2018 Department of National Defence 8 734

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 49 11821
2018 Department of National Defence 47 735

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11053
2018 Department of National Defence 5 668

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11052
2018 Department of National Defence 13 668

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11049
2018 Department of National Defence 3 668

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Department of National Defence 2 668

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11051
2018 Department of National Defence 2 668

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11049
2018 Department of National Defence 4 668

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11051
2018 Department of National Defence 7 668

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11053
2018 Department of National Defence 13 668

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11055
2018 Department of National Defence 12 668

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 27 11058
2018 Department of National Defence 27 668

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11054
2018 Department of National Defence 10 668

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 45 11069
2018 Department of National Defence 41 669

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Department of National Defence 4 668

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 64 11072
2018 Department of National Defence 67 668

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11051
2018 Department of National Defence 4 668

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11050
2018 Department of National Defence 11 668

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Department of National Defence 21 23 26 4 4 18 3 56 11 10550
2017 Public Service 17 18 20 4 4 30 7 56 12 174058
2017 Department of National Defence 22 25 22 4 4 19 5 61 10 12637
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Department of National Defence 19 23 23 4 4 22 5 58 10 14756

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Department of National Defence 34 32 20 4 4 6 1 70 9 10537
2017 Public Service 31 31 17 4 4 12 2 72 9 173835
2017 Department of National Defence 34 34 17 4 3 7 1 74 8 12629
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Department of National Defence 29 32 20 5 3 10 1 69 9 14740
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Department of National Defence 36 37 15 4 2 5 0 78 7 16281
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Department of National Defence 46 29 13 5 6 1 0 76 11 10486
2017 Public Service 53 25 10 4 5 2 0 80 9 174119
2017 Department of National Defence 47 28 13 5 5 1 0 76 11 12629

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Department of National Defence 27 39 18 9 5 2 0 67 14 10561
2017 Public Service 24 40 16 9 6 4 0 67 15 173983
2017 Department of National Defence 23 38 19 9 6 3 0 64 16 12617

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Department of National Defence 23 35 19 13 9 1 0 59 22 10580
2017 Public Service 18 37 17 14 11 2 0 56 26 174038
2017 Department of National Defence 20 37 19 13 9 2 0 58 23 12635

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Department of National Defence 19 22 21 15 20 0 1 42 36 10595
2017 Public Service 22 24 19 14 19 0 2 46 34 173880
2017 Department of National Defence 20 22 20 15 21 0 1 43 36 12619

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Department of National Defence 22 29 27 13 9 0 1 51 22 10590
2017 Public Service 19 27 26 15 11 0 1 47 26 173933
2017 Department of National Defence 24 29 24 13 9 0 1 53 22 12621

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Department of National Defence 29 32 22 11 5 0 1 62 16 10527
2017 Public Service 26 29 22 12 8 1 3 57 21 173555
2017 Department of National Defence 31 30 20 10 5 0 2 63 16 12576

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Department of National Defence 20 23 23 16 17 0 1 43 34 10552
2017 Public Service 21 23 22 16 15 1 2 45 32 173886
2017 Department of National Defence 20 23 21 17 16 1 2 44 34 12613

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Department of National Defence 52 22 11 5 3 0 7 80 8 10555
2017 Public Service 44 23 13 6 4 1 9 75 11 173618
2017 Department of National Defence 49 23 11 4 3 1 10 80 8 12579

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Department of National Defence 37 28 19 9 6 0 1 66 15 10578
2017 Public Service 29 30 22 11 8 0 1 59 19 173457
2017 Department of National Defence 37 31 18 8 5 0 1 69 13 12566

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Department of National Defence 26 33 23 10 6 1 1 60 17 10541
2017 Public Service 27 32 22 11 6 1 2 60 18 173337
2017 Department of National Defence 29 32 21 10 5 1 1 63 16 12565

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Department of National Defence 23 31 24 13 7 0 1 55 21 10531
2017 Public Service 22 31 23 14 8 1 2 54 22 173363
2017 Department of National Defence 24 31 23 13 7 0 1 56 21 12565

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Department of National Defence 28 30 21 11 7 0 1 59 19 10518
2017 Public Service 28 31 20 12 7 1 2 60 19 173428
2017 Department of National Defence 30 30 19 12 7 0 1 62 19 12572

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Department of National Defence 33 32 19 10 4 0 1 66 15 10505
2017 Public Service 28 31 21 11 7 1 2 61 18 173041
2017 Department of National Defence 34 31 18 9 5 1 2 67 14 12517

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Department of National Defence 51 26 13 5 3 0 2 79 8 10480
2017 Public Service 52 24 13 6 4 0 2 77 9 173936
2017 Department of National Defence 53 27 12 5 2 0 1 81 7 12624

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Department of National Defence 66 18 7 2 2 1 4 88 5 10499

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Department of National Defence 68 14 7 4 5 1 2 84 9 10501
2017 Public Service 69 14 6 4 4 1 3 86 8 173910
2017 Department of National Defence 70 15 6 4 3 1 2 87 7 12623

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Department of National Defence 51 29 12 5 3 0 1 80 8 10551
2017 Public Service 53 28 10 4 3 0 2 83 7 173810
2017 Department of National Defence 51 29 10 5 3 0 1 82 7 12614

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Department of National Defence 51 23 12 7 6 0 1 74 13 10522
2017 Public Service 57 20 10 6 5 0 2 79 11 173819
2017 Department of National Defence 55 23 10 6 5 0 1 79 11 12623

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Department of National Defence 52 13 6 2 1 0 25 88 5 10468
2017 Public Service 53 13 5 2 1 0 25 89 4 173685
2017 Department of National Defence 55 14 5 2 1 0 22 89 4 12611

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Department of National Defence 62 21 7 2 1 0 5 88 4 10482
2017 Public Service 62 19 7 2 1 1 7 88 4 172926
2017 Department of National Defence 64 19 7 2 1 0 6 89 4 12554

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Department of National Defence 70 15 6 3 3 0 3 88 6 10529
2017 Public Service 61 17 8 5 5 1 4 82 10 174018
2017 Department of National Defence 68 17 6 3 3 1 3 88 6 12628

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Department of National Defence 53 27 12 4 2 0 2 82 6 10508
2017 Public Service 49 29 12 4 2 0 3 81 6 173693
2017 Department of National Defence 54 28 10 3 2 0 2 84 5 12596

Question 63. Overall, my level of work-related stress is…
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Department of National Defence 18 32 32 12 5 0 0 50 17 10613
2017 Public Service 12 30 38 14 6 0 0 42 20 174252
2017 Department of National Defence 16 31 35 12 5 0 0 48 17 12663

Question 64. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Department of National Defence 9 18 35 24 13 0 0 38 27 10465
2017 Public Service 9 20 39 22 10 0 0 32 29 173657
2017 Department of National Defence 8 18 38 23 12 0 1 36 26 12585
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Department of National Defence 24 25 22 13 14 1 0 25 75 10594
2017 Public Service 30 24 19 11 12 4 1 31 69 174272
2017 Department of National Defence 26 23 21 13 15 3 1 26 74 12649

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109172
2018 Department of National Defence 21 7684
2017 Public Service 22 111807
2017 Department of National Defence 18 8729

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 35 109188
2018 Department of National Defence 32 7684
2017 Public Service 34 111807
2017 Department of National Defence 29 8729

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109138
2018 Department of National Defence 20 7684
2017 Public Service 18 111807
2017 Department of National Defence 14 8729

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2018 Public Service 44 109210
2018 Department of National Defence 43 7684
2017 Public Service 47 111807
2017 Department of National Defence 46 8729

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2018 Public Service 7 109103
2018 Department of National Defence 6 7684
2017 Public Service 6 111807
2017 Department of National Defence 5 8729

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Organization
(%)		 Total responses
2018 Public Service 33 109160
2018 Department of National Defence 33 7684

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Organization
(%)		 Total responses
2018 Public Service 34 109157
2018 Department of National Defence 39 7684
2017 Public Service 40 111807
2017 Department of National Defence 47 8729

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Department of National Defence 5 35 18 12 5 26 7401
2017 Public Service 7 48 18 10 4 14 109569
2017 Department of National Defence 7 41 18 12 4 19 8605

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 35 65 108456
2018 Department of National Defence 31 69 7637

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Department of National Defence 40 15 14 10 13 1 7 60 25 10528

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Department of National Defence 11 22 19 18 24 1 5 35 44 7654
2017 Public Service 11 21 16 17 24 2 9 36 46 112619
2017 Department of National Defence 10 20 17 17 25 2 8 34 47 8805

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Department of National Defence 4 12 17 19 43 2 4 17 66 7655
2017 Public Service 4 10 12 17 45 3 9 16 70 112563
2017 Department of National Defence 3 9 13 17 49 2 6 13 72 8795
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