2018 Public Service Employee Survey Results by Theme for CCG HQ - Integrated Technical Services

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Fisheries and Oceans Canada 36 43 10 6 3 0 0 80 10 6846
2018 Canadian Coast Guard (CCG) Including Regions 38 43 10 6 3 0 0 81 9 1993
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 39 35 12 8 5 0 0 74 13 375
2018 CCG HQ - Integrated Technical Services 31 40 10 10 8 0 0 71 18 97

Question 9. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Fisheries and Oceans Canada 29 40 14 11 7 0 0 69 17 6866
2018 Canadian Coast Guard (CCG) Including Regions 27 38 15 11 7 0 0 66 19 2000
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 35 36 12 11 6 0 0 72 16 377
2018 CCG HQ - Integrated Technical Services 31 37 14 13 5 0 0 68 18 99

Question 10. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Fisheries and Oceans Canada 54 35 8 3 1 0 0 88 4 6837
2018 Canadian Coast Guard (CCG) Including Regions 57 32 8 2 1 0 0 89 3 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 55 32 8 4 2 0 0 86 5 376
2018 CCG HQ - Integrated Technical Services 51 32 8 7 3 0 0 82 10 98

Question 14. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Fisheries and Oceans Canada 44 39 9 5 2 0 0 84 7 6865
2018 Canadian Coast Guard (CCG) Including Regions 47 38 9 4 2 0 0 84 6 2004
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 48 29 12 7 4 0 0 77 11 379
2018 CCG HQ - Integrated Technical Services 37 35 14 8 5 0 0 73 13 99

Question 43. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Fisheries and Oceans Canada 35 35 16 9 5 1 0 70 14 6862
2018 Canadian Coast Guard (CCG) Including Regions 32 34 18 9 6 1 0 67 15 2002
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 44 33 15 6 3 1 0 77 8 374
2018 CCG HQ - Integrated Technical Services 41 26 21 9 2 1 0 68 11 95

Question 44. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Fisheries and Oceans Canada 31 38 16 10 5 0 0 69 15 6857
2018 Canadian Coast Guard (CCG) Including Regions 29 36 18 11 6 1 0 65 17 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 39 36 15 6 4 0 0 75 10 376
2018 CCG HQ - Integrated Technical Services 34 37 17 8 5 0 0 70 12 97

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Fisheries and Oceans Canada 34 29 18 10 6 3 1 65 16 6880
2018 Canadian Coast Guard (CCG) Including Regions 33 28 19 10 7 3 1 63 18 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 43 25 15 6 8 3 1 70 14 375
2018 CCG HQ - Integrated Technical Services 38 23 21 8 7 2 2 63 15 95
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Fisheries and Oceans Canada 45 31 12 6 4 2 1 78 10 6820
2018 Canadian Coast Guard (CCG) Including Regions 42 32 13 6 4 1 1 76 11 1987
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 45 33 10 6 4 2 0 80 10 373
2018 CCG HQ - Integrated Technical Services 38 37 15 6 3 1 0 75 10 97

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Fisheries and Oceans Canada 40 35 11 8 5 1 0 75 13 6811
2018 Canadian Coast Guard (CCG) Including Regions 38 34 13 9 6 1 1 72 15 1982
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 39 32 14 9 6 0 0 72 14 373
2018 CCG HQ - Integrated Technical Services 35 33 21 9 3 0 0 68 11 97

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Fisheries and Oceans Canada 47 30 11 7 5 0 0 77 12 6829
2018 Canadian Coast Guard (CCG) Including Regions 45 30 12 7 5 1 0 76 13 1986
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 48 26 11 8 5 0 0 75 14 373
2018 CCG HQ - Integrated Technical Services 44 33 12 8 4 0 0 77 11 97

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Fisheries and Oceans Canada 27 33 17 9 7 6 0 64 17 6865
2018 Canadian Coast Guard (CCG) Including Regions 27 33 18 9 8 5 0 63 18 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 30 32 15 10 6 5 0 66 18 376
2018 CCG HQ - Integrated Technical Services 19 35 20 14 2 10 0 60 18 98

Question 30. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Fisheries and Oceans Canada 24 32 18 14 10 2 0 57 24 6857
2018 Canadian Coast Guard (CCG) Including Regions 25 30 18 14 11 2 0 56 26 1993
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 28 28 19 15 8 1 0 57 23 373
2018 CCG HQ - Integrated Technical Services 17 34 18 18 10 3 0 53 29 98

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Fisheries and Oceans Canada 16 29 20 18 12 4 0 47 32 6846
2018 Canadian Coast Guard (CCG) Including Regions 16 29 19 18 14 3 0 47 34 1995
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 16 31 19 20 9 4 0 49 31 376
2018 CCG HQ - Integrated Technical Services 9 29 23 19 10 10 0 42 32 98

Question 32. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Fisheries and Oceans Canada 13 30 19 21 14 2 0 45 36 6864
2018 Canadian Coast Guard (CCG) Including Regions 14 29 18 20 17 2 0 44 37 1999
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 12 34 16 22 13 2 0 47 36 378
2018 CCG HQ - Integrated Technical Services 12 32 20 20 14 3 0 45 35 99
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Fisheries and Oceans Canada 24 37 17 12 9 1 0 61 21 6851
2018 Canadian Coast Guard (CCG) Including Regions 21 36 18 14 10 1 0 58 24 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 28 37 15 10 8 1 0 66 19 375
2018 CCG HQ - Integrated Technical Services 16 43 19 9 10 2 1 61 20 96

Question 7. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Fisheries and Oceans Canada 28 44 13 10 5 0 0 72 15 6862
2018 Canadian Coast Guard (CCG) Including Regions 27 45 13 10 4 0 0 73 14 1998
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 25 41 12 13 8 0 0 67 21 375
2018 CCG HQ - Integrated Technical Services 22 39 17 13 7 1 0 62 21 98

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Fisheries and Oceans Canada 12 24 20 16 14 11 2 42 35 6851
2018 Canadian Coast Guard (CCG) Including Regions 12 26 18 17 17 7 2 42 38 1993
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 13 23 24 13 10 13 3 43 28 374
2018 CCG HQ - Integrated Technical Services 9 17 27 13 16 15 2 32 35 98

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Fisheries and Oceans Canada 37 36 12 8 5 1 0 74 14 6830
2018 Canadian Coast Guard (CCG) Including Regions 35 37 12 9 7 0 1 72 16 1987
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 33 40 15 7 4 0 0 74 11 373
2018 CCG HQ - Integrated Technical Services 29 48 17 4 2 0 0 77 6 97

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Fisheries and Oceans Canada 19 35 19 14 6 3 4 58 22 2144
2018 Canadian Coast Guard (CCG) Including Regions 17 35 20 17 8 2 1 54 26 648
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 21 36 20 11 6 3 3 60 18 118
2018 CCG HQ - Integrated Technical Services 6 43 27 11 3 0 8 54 16 26

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Fisheries and Oceans Canada 24 47 10 14 5 0 0 71 19 6862
2018 Canadian Coast Guard (CCG) Including Regions 22 46 9 15 7 0 0 68 22 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 24 48 11 11 3 1 1 74 15 375
2018 CCG HQ - Integrated Technical Services 32 45 8 11 3 0 1 78 14 98

Question 2. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Fisheries and Oceans Canada 47 39 8 5 2 0 0 86 7 6857
2018 Canadian Coast Guard (CCG) Including Regions 49 37 8 4 2 0 0 86 6 2002
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 44 36 9 8 3 0 0 80 12 375
2018 CCG HQ - Integrated Technical Services 43 33 8 11 4 0 0 76 15 98

Question 3. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Fisheries and Oceans Canada 50 38 6 4 2 0 0 88 6 6824
2018 Canadian Coast Guard (CCG) Including Regions 51 37 5 4 2 0 0 89 6 1995
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 47 37 7 6 3 0 0 84 9 374
2018 CCG HQ - Integrated Technical Services 47 36 4 11 3 0 0 83 13 98

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Fisheries and Oceans Canada 20 36 18 15 10 2 0 56 25 6870
2018 Canadian Coast Guard (CCG) Including Regions 18 34 18 16 12 2 0 53 29 2000
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 36 18 12 9 2 0 61 21 375
2018 CCG HQ - Integrated Technical Services 16 42 17 12 10 3 0 60 22 98

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Fisheries and Oceans Canada 22 34 15 14 12 2 1 58 27 6872
2018 Canadian Coast Guard (CCG) Including Regions 23 36 13 13 11 2 1 61 25 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 27 29 14 12 14 2 2 59 27 377
2018 CCG HQ - Integrated Technical Services 18 31 15 10 22 3 1 51 33 98

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Fisheries and Oceans Canada 28 42 13 10 6 0 0 71 16 6847
2018 Canadian Coast Guard (CCG) Including Regions 27 41 13 10 8 0 0 69 18 1998
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 36 39 11 9 4 0 1 76 13 377
2018 CCG HQ - Integrated Technical Services 30 44 13 9 4 1 0 74 13 99

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Fisheries and Oceans Canada 34 38 15 8 5 0 0 72 13 6840
2018 Canadian Coast Guard (CCG) Including Regions 32 37 17 8 5 0 0 70 13 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 41 33 13 8 5 0 1 74 12 377
2018 CCG HQ - Integrated Technical Services 35 38 13 8 6 0 0 73 14 99

Question 13. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Fisheries and Oceans Canada 29 39 17 10 5 0 0 68 15 6851
2018 Canadian Coast Guard (CCG) Including Regions 28 39 18 9 5 0 0 67 15 1998
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 32 35 15 12 5 1 0 67 18 375
2018 CCG HQ - Integrated Technical Services 30 37 11 17 5 1 0 67 22 97

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Fisheries and Oceans Canada 20 39 23 10 5 3 0 60 16 6887
2018 Canadian Coast Guard (CCG) Including Regions 18 37 23 12 6 3 0 57 19 2011
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 25 39 21 8 2 4 0 67 11 378
2018 CCG HQ - Integrated Technical Services 21 38 24 11 2 5 0 62 13 98

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Fisheries and Oceans Canada 36 35 13 10 6 0 1 72 15 6859
2018 Canadian Coast Guard (CCG) Including Regions 31 34 14 12 8 0 1 65 20 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 42 35 11 6 5 0 0 77 12 377
2018 CCG HQ - Integrated Technical Services 42 41 5 7 5 0 0 83 12 98

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Fisheries and Oceans Canada 32 33 18 9 6 0 1 66 15 6869
2018 Canadian Coast Guard (CCG) Including Regions 35 35 17 7 4 0 1 71 12 1999
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 37 33 15 7 8 0 0 70 15 378
2018 CCG HQ - Integrated Technical Services 34 36 14 7 9 0 1 70 15 98

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Public Service 27 39 35 161647
2018 Fisheries and Oceans Canada 24 44 32 6848
2018 Canadian Coast Guard (CCG) Including Regions 26 43 30 1989
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 35 27 38 376
2018 CCG HQ - Integrated Technical Services 31 33 36 99

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Fisheries and Oceans Canada 22 36 20 10 6 6 1662
2018 Canadian Coast Guard (CCG) Including Regions 21 40 14 15 4 6 544
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 17 35 31 6 7 3 135
2018 CCG HQ - Integrated Technical Services 19 25 40 5 8 3 33
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Fisheries and Oceans Canada 42 42 9 5 2 0 0 84 7 6869
2018 Canadian Coast Guard (CCG) Including Regions 41 41 10 5 3 1 0 82 8 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 49 36 9 4 3 0 0 85 6 377
2018 CCG HQ - Integrated Technical Services 45 33 12 5 4 1 0 79 9 99

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Fisheries and Oceans Canada 19 43 20 12 5 1 0 63 17 6866
2018 Canadian Coast Guard (CCG) Including Regions 19 40 20 13 7 1 0 59 20 1999
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 43 15 12 6 2 0 68 18 377
2018 CCG HQ - Integrated Technical Services 21 48 11 12 8 0 0 69 20 99

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Fisheries and Oceans Canada 9 25 38 18 7 1 1 26 35 6843
2018 Canadian Coast Guard (CCG) Including Regions 10 23 37 19 8 1 2 28 34 1989
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 11 27 36 19 5 0 2 24 39 377
2018 CCG HQ - Integrated Technical Services 11 28 36 20 3 0 2 24 40 97

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Fisheries and Oceans Canada 12 22 31 21 11 2 1 33 35 6820
2018 Canadian Coast Guard (CCG) Including Regions 14 23 29 20 10 2 2 31 39 1984
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 11 25 29 22 10 1 2 33 37 375
2018 CCG HQ - Integrated Technical Services 11 22 35 21 9 1 2 31 33 99

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Fisheries and Oceans Canada 18 27 30 15 7 2 2 22 47 6825
2018 Canadian Coast Guard (CCG) Including Regions 16 26 29 17 7 2 2 26 44 1986
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 15 29 27 19 5 2 2 25 46 376
2018 CCG HQ - Integrated Technical Services 16 36 26 13 5 4 2 18 54 99

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Fisheries and Oceans Canada 7 16 33 28 12 1 2 42 24 6803
2018 Canadian Coast Guard (CCG) Including Regions 6 14 30 31 15 1 3 48 20 1977
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 10 21 33 25 10 0 2 36 31 372
2018 CCG HQ - Integrated Technical Services 9 22 30 27 12 0 0 39 31 96

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Fisheries and Oceans Canada 16 23 29 19 10 2 2 30 40 6834
2018 Canadian Coast Guard (CCG) Including Regions 13 23 26 21 12 2 2 34 38 1987
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 13 21 30 22 11 1 3 33 35 376
2018 CCG HQ - Integrated Technical Services 14 20 32 19 9 2 3 30 36 99

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Fisheries and Oceans Canada 15 22 27 20 12 3 2 33 38 6817
2018 Canadian Coast Guard (CCG) Including Regions 21 25 22 16 12 2 3 29 48 1983
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 12 24 29 20 9 3 4 31 38 375
2018 CCG HQ - Integrated Technical Services 9 19 26 27 11 4 3 41 31 97

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Fisheries and Oceans Canada 17 25 32 14 8 2 2 23 44 6833
2018 Canadian Coast Guard (CCG) Including Regions 17 24 31 14 8 2 4 24 44 1984
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 14 26 32 17 7 2 3 25 42 376
2018 CCG HQ - Integrated Technical Services 15 27 29 18 8 2 2 26 43 99

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Fisheries and Oceans Canada 38 34 10 11 6 1 0 73 17 6851
2018 Canadian Coast Guard (CCG) Including Regions 35 36 9 12 7 1 1 72 19 1995
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 43 32 8 10 6 1 1 76 16 376
2018 CCG HQ - Integrated Technical Services 32 43 4 11 6 3 1 78 18 97

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Fisheries and Oceans Canada 42 39 8 7 3 0 0 82 10 6851
2018 Canadian Coast Guard (CCG) Including Regions 36 42 10 7 3 0 0 79 11 1996
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 52 30 7 8 3 1 0 82 11 374
2018 CCG HQ - Integrated Technical Services 45 35 8 7 3 2 0 82 10 97

Question 21. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Fisheries and Oceans Canada 36 43 12 5 3 1 0 80 8 6856
2018 Canadian Coast Guard (CCG) Including Regions 32 45 12 6 3 1 0 78 10 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 44 41 8 2 3 1 0 86 5 376
2018 CCG HQ - Integrated Technical Services 38 49 6 1 3 2 0 89 4 98

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Fisheries and Oceans Canada 35 38 17 4 2 4 1 76 6 6872
2018 Canadian Coast Guard (CCG) Including Regions 32 37 18 4 3 3 2 74 8 2008
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 44 39 11 2 1 2 1 86 3 376
2018 CCG HQ - Integrated Technical Services 41 46 10 2 0 2 0 89 2 96

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Fisheries and Oceans Canada 34 41 15 6 2 2 0 77 8 6870
2018 Canadian Coast Guard (CCG) Including Regions 30 40 17 7 3 2 1 72 10 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 40 44 10 4 1 0 1 85 5 374
2018 CCG HQ - Integrated Technical Services 41 39 13 6 1 0 0 80 7 95

Question 42. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Fisheries and Oceans Canada 41 39 10 6 3 0 0 81 9 6864
2018 Canadian Coast Guard (CCG) Including Regions 38 40 12 6 4 0 0 78 10 2002
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 51 34 9 5 2 0 0 85 6 376
2018 CCG HQ - Integrated Technical Services 48 36 11 5 0 0 0 84 5 96

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Fisheries and Oceans Canada 20 36 18 11 8 4 2 60 20 6859
2018 Canadian Coast Guard (CCG) Including Regions 18 40 18 10 9 3 1 61 20 1999
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 24 37 16 6 8 5 3 67 16 375
2018 CCG HQ - Integrated Technical Services 20 38 20 5 8 7 1 64 14 98

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Fisheries and Oceans Canada 29 39 14 10 5 2 1 71 15 6874
2018 Canadian Coast Guard (CCG) Including Regions 27 39 14 11 6 2 1 68 18 2004
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 27 39 15 11 4 2 1 68 16 378
2018 CCG HQ - Integrated Technical Services 21 45 13 13 6 1 1 67 19 98

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Fisheries and Oceans Canada 27 41 19 9 4 1 0 68 13 6860
2018 Canadian Coast Guard (CCG) Including Regions 24 38 19 11 6 1 0 64 17 2004
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 26 46 15 9 3 1 0 73 12 377
2018 CCG HQ - Integrated Technical Services 23 47 16 11 2 1 0 70 13 98

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Fisheries and Oceans Canada 19 28 19 14 12 6 1 50 29 6869
2018 Canadian Coast Guard (CCG) Including Regions 19 29 18 14 14 4 1 51 30 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 20 26 19 12 11 10 2 52 26 376
2018 CCG HQ - Integrated Technical Services 17 27 13 20 10 14 0 51 34 97

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 15 85 161503
2018 Fisheries and Oceans Canada 15 85 6878
2018 Canadian Coast Guard (CCG) Including Regions 18 82 2006
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 16 84 377
2018 CCG HQ - Integrated Technical Services 11 89 98

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22721
2018 Fisheries and Oceans Canada 52 972
2018 Canadian Coast Guard (CCG) Including Regions 56 336
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 48 60

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 62 22735
2018 Fisheries and Oceans Canada 61 968
2018 Canadian Coast Guard (CCG) Including Regions 60 333
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 65 60

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22696
2018 Fisheries and Oceans Canada 11 958
2018 Canadian Coast Guard (CCG) Including Regions 14 328
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 10 60

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 5 22696
2018 Fisheries and Oceans Canada 1 958
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 60

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 6 22696
2018 Fisheries and Oceans Canada 6 958
2018 Canadian Coast Guard (CCG) Including Regions 7 328

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22712
2018 Fisheries and Oceans Canada 11 960
2018 Canadian Coast Guard (CCG) Including Regions 11 329

Question 49g. From whom did you experience harassment on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 4 22694
2018 Fisheries and Oceans Canada 3 959
2018 Canadian Coast Guard (CCG) Including Regions 3 329

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22709
2018 Fisheries and Oceans Canada 42 963
2018 Canadian Coast Guard (CCG) Including Regions 44 328
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 44 60

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22697
2018 Fisheries and Oceans Canada 41 962
2018 Canadian Coast Guard (CCG) Including Regions 40 328
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 42 60

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)		 Total responses
2018 Public Service 46 22698
2018 Fisheries and Oceans Canada 44 961
2018 Canadian Coast Guard (CCG) Including Regions 44 327
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 53 60

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization
(%)		 Total responses
2018 Public Service 41 22706
2018 Fisheries and Oceans Canada 38 965
2018 Canadian Coast Guard (CCG) Including Regions 39 331
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 39 60

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Organization
(%)		 Total responses
2018 Public Service 33 22690
2018 Fisheries and Oceans Canada 32 957
2018 Canadian Coast Guard (CCG) Including Regions 32 325
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 32 60

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization
(%)		 Total responses
2018 Public Service 56 22722
2018 Fisheries and Oceans Canada 58 969
2018 Canadian Coast Guard (CCG) Including Regions 65 334
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 54 60

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization
(%)		 Total responses
2018 Public Service 36 22699
2018 Fisheries and Oceans Canada 34 966
2018 Canadian Coast Guard (CCG) Including Regions 34 332
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 25 60

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization
(%)		 Total responses
2018 Public Service 2 22678
2018 Fisheries and Oceans Canada 1 956
2018 Canadian Coast Guard (CCG) Including Regions 2 325
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 60

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22693
2018 Fisheries and Oceans Canada 10 958
2018 Canadian Coast Guard (CCG) Including Regions 14 326
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 11 60

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization
(%)		 Total responses
2018 Public Service 13 22689
2018 Fisheries and Oceans Canada 13 959
2018 Canadian Coast Guard (CCG) Including Regions 15 328

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization
(%)		 Total responses
2018 Public Service 48 22704
2018 Fisheries and Oceans Canada 43 960
2018 Canadian Coast Guard (CCG) Including Regions 40 327
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 38 60

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22702
2018 Fisheries and Oceans Canada 35 962
2018 Canadian Coast Guard (CCG) Including Regions 44 330
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 31 60

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 15 22687
2018 Fisheries and Oceans Canada 14 958
2018 Canadian Coast Guard (CCG) Including Regions 12 327
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 17 60

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22718
2018 Fisheries and Oceans Canada 51 962
2018 Canadian Coast Guard (CCG) Including Regions 46 327
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 54 60

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22701
2018 Fisheries and Oceans Canada 31 961
2018 Canadian Coast Guard (CCG) Including Regions 34 328
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 27 60

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22688
2018 Fisheries and Oceans Canada 8 958
2018 Canadian Coast Guard (CCG) Including Regions 7 325
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 9 60

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 20 22699
2018 Fisheries and Oceans Canada 14 962
2018 Canadian Coast Guard (CCG) Including Regions 11 329

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22689
2018 Fisheries and Oceans Canada 10 959
2018 Canadian Coast Guard (CCG) Including Regions 11 326
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 8 60

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 22692
2018 Fisheries and Oceans Canada 5 959
2018 Canadian Coast Guard (CCG) Including Regions 4 326

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 14 22692
2018 Fisheries and Oceans Canada 20 960
2018 Canadian Coast Guard (CCG) Including Regions 23 326
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 60

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 11 22688
2018 Fisheries and Oceans Canada 11 958
2018 Canadian Coast Guard (CCG) Including Regions 9 326
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 10 60

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22709
2018 Fisheries and Oceans Canada 30 965
2018 Canadian Coast Guard (CCG) Including Regions 33 331
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 60

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21200
2018 Fisheries and Oceans Canada 11 913
2018 Canadian Coast Guard (CCG) Including Regions 12 309
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 17 57

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 19 21197
2018 Fisheries and Oceans Canada 22 909
2018 Canadian Coast Guard (CCG) Including Regions 23 306
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 57

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21191
2018 Fisheries and Oceans Canada 8 909
2018 Canadian Coast Guard (CCG) Including Regions 7 306
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 9 57

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 21189
2018 Fisheries and Oceans Canada 8 909
2018 Canadian Coast Guard (CCG) Including Regions 11 306
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 14 57

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21189
2018 Fisheries and Oceans Canada 10 909
2018 Canadian Coast Guard (CCG) Including Regions 10 306
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 16 57

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Fisheries and Oceans Canada 11 910
2018 Canadian Coast Guard (CCG) Including Regions 10 307

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21188
2018 Fisheries and Oceans Canada 11 910
2018 Canadian Coast Guard (CCG) Including Regions 11 307
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 19 57

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21193
2018 Fisheries and Oceans Canada 11 911
2018 Canadian Coast Guard (CCG) Including Regions 14 307
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 12 57

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 12 21192
2018 Fisheries and Oceans Canada 9 910
2018 Canadian Coast Guard (CCG) Including Regions 8 306
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 8 57

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 30 21199
2018 Fisheries and Oceans Canada 27 913
2018 Canadian Coast Guard (CCG) Including Regions 27 308
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 31 57

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Fisheries and Oceans Canada 6 908
2018 Canadian Coast Guard (CCG) Including Regions 6 306

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 47 21214
2018 Fisheries and Oceans Canada 43 917
2018 Canadian Coast Guard (CCG) Including Regions 42 312
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 42 57

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 21187
2018 Fisheries and Oceans Canada 1 909
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 57

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 56 21220
2018 Fisheries and Oceans Canada 58 917
2018 Canadian Coast Guard (CCG) Including Regions 57 312
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 41 57

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 21191
2018 Fisheries and Oceans Canada 3 911
2018 Canadian Coast Guard (CCG) Including Regions 2 307

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 21192
2018 Fisheries and Oceans Canada 12 910
2018 Canadian Coast Guard (CCG) Including Regions 9 307
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 13 57

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Fisheries and Oceans Canada 15 22 22 9 8 20 4 49 21 6861
2018 Canadian Coast Guard (CCG) Including Regions 15 25 23 8 9 15 4 50 22 1997
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 16 21 20 6 7 25 6 53 18 377
2018 CCG HQ - Integrated Technical Services 13 17 16 7 7 34 6 50 23 98

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Fisheries and Oceans Canada 28 35 18 7 5 6 1 67 13 6855
2018 Canadian Coast Guard (CCG) Including Regions 26 35 19 8 6 5 1 64 16 1992
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 29 35 18 6 4 7 0 69 11 377
2018 CCG HQ - Integrated Technical Services 28 37 15 11 2 7 0 70 13 98

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 8 92 161188
2018 Fisheries and Oceans Canada 7 93 6867
2018 Canadian Coast Guard (CCG) Including Regions 9 91 1996
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 6 94 378

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 36 11806
2018 Fisheries and Oceans Canada 38 411
2018 Canadian Coast Guard (CCG) Including Regions 43 160
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 42 23

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 77 11826
2018 Fisheries and Oceans Canada 71 418
2018 Canadian Coast Guard (CCG) Including Regions 73 164
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 72 23

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Fisheries and Oceans Canada 8 410
2018 Canadian Coast Guard (CCG) Including Regions 8 159
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 23

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Fisheries and Oceans Canada 2 410
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 23

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11798
2018 Fisheries and Oceans Canada 8 410
2018 Canadian Coast Guard (CCG) Including Regions 6 159

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11802
2018 Fisheries and Oceans Canada 12 410
2018 Canadian Coast Guard (CCG) Including Regions 10 159

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11798
2018 Fisheries and Oceans Canada 6 411
2018 Canadian Coast Guard (CCG) Including Regions 7 160

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Organization
(%)		 Total responses
2018 Public Service 25 11790
2018 Fisheries and Oceans Canada 16 411
2018 Canadian Coast Guard (CCG) Including Regions 12 157

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization
(%)		 Total responses
2018 Public Service 20 11790
2018 Fisheries and Oceans Canada 13 412
2018 Canadian Coast Guard (CCG) Including Regions 12 157

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11786
2018 Fisheries and Oceans Canada 8 412
2018 Canadian Coast Guard (CCG) Including Regions 9 158

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11784
2018 Fisheries and Oceans Canada 5 411
2018 Canadian Coast Guard (CCG) Including Regions 4 157
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 22

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Organization
(%)		 Total responses
2018 Public Service 26 11787
2018 Fisheries and Oceans Canada 23 411
2018 Canadian Coast Guard (CCG) Including Regions 21 157
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 38 22

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11792
2018 Fisheries and Oceans Canada 38 415
2018 Canadian Coast Guard (CCG) Including Regions 41 158
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 26 22

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11783
2018 Fisheries and Oceans Canada 3 411
2018 Canadian Coast Guard (CCG) Including Regions 4 157

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11782

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11785
2018 Fisheries and Oceans Canada 8 413
2018 Canadian Coast Guard (CCG) Including Regions 12 159

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11787
2018 Fisheries and Oceans Canada 16 414
2018 Canadian Coast Guard (CCG) Including Regions 16 160

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2018 Public Service 1 11782
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 22

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization
(%)		 Total responses
2018 Public Service 17 11791
2018 Fisheries and Oceans Canada 14 411
2018 Canadian Coast Guard (CCG) Including Regions 13 157
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 21 22

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2018 Public Service 0 11783
2018 Canadian Coast Guard (CCG) Including Regions 0 157
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 22

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 19 11797
2018 Fisheries and Oceans Canada 20 414
2018 Canadian Coast Guard (CCG) Including Regions 25 160

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11822
2018 Fisheries and Oceans Canada 33 416
2018 Canadian Coast Guard (CCG) Including Regions 29 161

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11810
2018 Fisheries and Oceans Canada 19 414
2018 Canadian Coast Guard (CCG) Including Regions 20 159

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11809
2018 Fisheries and Oceans Canada 7 414
2018 Canadian Coast Guard (CCG) Including Regions 8 159

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 17 11817
2018 Fisheries and Oceans Canada 14 416
2018 Canadian Coast Guard (CCG) Including Regions 15 161

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11805
2018 Fisheries and Oceans Canada 4 411

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11807
2018 Fisheries and Oceans Canada 5 411
2018 Canadian Coast Guard (CCG) Including Regions 4 157

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11806
2018 Fisheries and Oceans Canada 9 412
2018 Canadian Coast Guard (CCG) Including Regions 8 158

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11808
2018 Fisheries and Oceans Canada 9 411
2018 Canadian Coast Guard (CCG) Including Regions 7 157

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 49 11821
2018 Fisheries and Oceans Canada 47 414
2018 Canadian Coast Guard (CCG) Including Regions 52 159
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 65 22

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11053
2018 Fisheries and Oceans Canada 5 392
2018 Canadian Coast Guard (CCG) Including Regions 5 151

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11052
2018 Fisheries and Oceans Canada 20 391
2018 Canadian Coast Guard (CCG) Including Regions 16 150

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11049
2018 Fisheries and Oceans Canada 3 391
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 21

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Fisheries and Oceans Canada 3 392
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 21

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11051
2018 Fisheries and Oceans Canada 3 391
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 21

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11049
2018 Fisheries and Oceans Canada 3 391
2018 Canadian Coast Guard (CCG) Including Regions 3 150
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 21

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11051
2018 Fisheries and Oceans Canada 8 392
2018 Canadian Coast Guard (CCG) Including Regions 9 151

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11053
2018 Fisheries and Oceans Canada 11 392
2018 Canadian Coast Guard (CCG) Including Regions 13 151
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 35 21

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11055
2018 Fisheries and Oceans Canada 10 392
2018 Canadian Coast Guard (CCG) Including Regions 12 151

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 27 11058
2018 Fisheries and Oceans Canada 24 393
2018 Canadian Coast Guard (CCG) Including Regions 23 151
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 48 21

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11054
2018 Fisheries and Oceans Canada 8 393
2018 Canadian Coast Guard (CCG) Including Regions 7 151

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 45 11069
2018 Fisheries and Oceans Canada 43 396
2018 Canadian Coast Guard (CCG) Including Regions 49 154
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 65 21

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Fisheries and Oceans Canada 1 391

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 64 11072
2018 Fisheries and Oceans Canada 62 398
2018 Canadian Coast Guard (CCG) Including Regions 64 155
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 51 21

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11051
2018 Fisheries and Oceans Canada 3 391
2018 Canadian Coast Guard (CCG) Including Regions 3 150

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11050
2018 Fisheries and Oceans Canada 15 391
2018 Canadian Coast Guard (CCG) Including Regions 15 150
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 0 21

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Fisheries and Oceans Canada 17 21 25 4 3 25 4 54 10 6856
2018 Canadian Coast Guard (CCG) Including Regions 17 24 25 6 4 19 4 54 13 1993
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 16 21 22 4 3 30 5 56 10 379
2018 CCG HQ - Integrated Technical Services 14 21 16 2 4 38 6 61 11 99

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Fisheries and Oceans Canada 28 35 20 5 3 9 1 70 8 6833
2018 Canadian Coast Guard (CCG) Including Regions 26 35 20 6 3 9 1 68 10 1981
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 29 36 18 3 3 10 1 73 6 376
2018 CCG HQ - Integrated Technical Services 27 41 17 2 3 9 1 76 6 97
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Fisheries and Oceans Canada 53 27 11 4 4 1 0 81 8 6825
2018 Canadian Coast Guard (CCG) Including Regions 48 28 14 4 4 2 1 78 8 1987
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 57 24 11 3 4 1 0 82 7 373
2018 CCG HQ - Integrated Technical Services 51 32 14 3 1 0 0 83 4 97

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Fisheries and Oceans Canada 27 40 16 9 5 3 0 69 14 6869
2018 Canadian Coast Guard (CCG) Including Regions 19 37 18 13 8 4 0 59 22 2009
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 31 41 13 8 4 2 1 74 13 376
2018 CCG HQ - Integrated Technical Services 26 42 15 10 3 5 0 71 13 97

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Fisheries and Oceans Canada 21 38 19 13 7 1 0 60 21 6877
2018 Canadian Coast Guard (CCG) Including Regions 18 37 21 14 9 1 0 55 24 2009
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 21 42 17 10 7 2 0 65 18 377
2018 CCG HQ - Integrated Technical Services 18 43 20 11 4 4 0 64 15 98

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Fisheries and Oceans Canada 11 19 23 18 28 0 1 30 47 6878
2018 Canadian Coast Guard (CCG) Including Regions 8 15 22 17 36 1 1 24 54 2009
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 16 21 21 20 21 0 0 37 41 377
2018 CCG HQ - Integrated Technical Services 18 20 24 17 21 0 0 38 38 98

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Fisheries and Oceans Canada 17 29 28 15 10 0 0 46 25 6866
2018 Canadian Coast Guard (CCG) Including Regions 21 30 26 14 7 1 0 52 22 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 19 28 28 15 9 0 0 47 25 378
2018 CCG HQ - Integrated Technical Services 20 23 29 20 8 0 1 43 28 98

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Fisheries and Oceans Canada 26 31 23 11 6 1 1 59 18 6844
2018 Canadian Coast Guard (CCG) Including Regions 32 32 20 9 4 1 2 65 14 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 29 26 13 8 0 0 53 21 377
2018 CCG HQ - Integrated Technical Services 25 19 30 15 10 0 1 44 26 98

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Fisheries and Oceans Canada 20 25 23 16 13 1 1 47 30 6855
2018 Canadian Coast Guard (CCG) Including Regions 25 27 21 12 13 1 1 53 26 2008
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 21 24 26 14 13 0 1 47 27 379
2018 CCG HQ - Integrated Technical Services 20 23 23 18 13 0 2 44 32 99

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Fisheries and Oceans Canada 40 27 17 7 5 1 3 70 13 6857
2018 Canadian Coast Guard (CCG) Including Regions 39 28 18 8 6 1 2 68 14 2005
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 41 29 14 6 7 0 3 72 13 378
2018 CCG HQ - Integrated Technical Services 47 26 12 6 4 0 4 77 10 98

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Fisheries and Oceans Canada 23 28 23 14 10 1 1 52 24 6866
2018 Canadian Coast Guard (CCG) Including Regions 22 26 24 15 12 1 1 48 27 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 25 31 23 12 9 0 0 56 21 376
2018 CCG HQ - Integrated Technical Services 31 26 24 14 5 0 0 57 18 99

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Fisheries and Oceans Canada 25 36 23 10 4 1 1 62 14 6858
2018 Canadian Coast Guard (CCG) Including Regions 26 35 22 10 5 1 1 62 15 2002
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 37 26 9 3 1 1 61 12 375
2018 CCG HQ - Integrated Technical Services 21 36 23 10 6 2 1 59 17 98

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Fisheries and Oceans Canada 22 34 25 12 6 1 1 57 18 6859
2018 Canadian Coast Guard (CCG) Including Regions 26 33 22 10 7 1 2 60 17 2002
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 20 33 24 13 8 1 2 54 21 375
2018 CCG HQ - Integrated Technical Services 22 26 27 11 10 1 2 50 22 98

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Fisheries and Oceans Canada 28 34 21 10 5 1 1 62 16 6856
2018 Canadian Coast Guard (CCG) Including Regions 31 33 20 9 5 1 1 66 14 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 20 30 26 15 8 0 1 51 23 374
2018 CCG HQ - Integrated Technical Services 22 27 22 15 13 0 1 50 28 98

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Fisheries and Oceans Canada 29 33 22 10 5 1 1 63 15 6839
2018 Canadian Coast Guard (CCG) Including Regions 33 33 20 8 4 1 1 67 12 1994
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 31 31 23 9 5 1 1 63 14 373
2018 CCG HQ - Integrated Technical Services 31 29 24 10 4 1 1 61 15 97

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Fisheries and Oceans Canada 48 27 14 6 3 0 1 76 9 6847
2018 Canadian Coast Guard (CCG) Including Regions 44 28 15 7 4 1 1 73 11 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 58 23 10 5 4 1 0 82 8 373
2018 CCG HQ - Integrated Technical Services 51 24 10 7 7 0 1 76 14 97

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Fisheries and Oceans Canada 67 17 6 2 1 1 4 89 4 6833
2018 Canadian Coast Guard (CCG) Including Regions 63 20 7 3 2 2 3 88 5 1988
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 70 16 5 2 1 1 3 90 4 373
2018 CCG HQ - Integrated Technical Services 62 15 8 4 2 0 9 85 6 98

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Fisheries and Oceans Canada 68 16 7 4 3 1 2 86 7 6846
2018 Canadian Coast Guard (CCG) Including Regions 64 17 8 4 3 1 2 84 8 1995
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 72 11 6 3 5 0 3 86 8 373
2018 CCG HQ - Integrated Technical Services 75 7 4 3 6 0 5 87 10 98

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Fisheries and Oceans Canada 49 30 13 4 2 0 1 80 7 6882
2018 Canadian Coast Guard (CCG) Including Regions 45 32 13 5 3 0 1 78 8 2011
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 50 31 12 3 3 0 1 82 7 378
2018 CCG HQ - Integrated Technical Services 47 33 10 5 1 0 3 83 6 98

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Fisheries and Oceans Canada 52 24 12 6 4 0 1 77 11 6864
2018 Canadian Coast Guard (CCG) Including Regions 50 25 12 7 5 1 1 76 12 2005
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 54 21 12 5 6 0 1 77 11 376
2018 CCG HQ - Integrated Technical Services 47 25 18 5 3 0 2 74 8 99

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Fisheries and Oceans Canada 52 16 7 2 1 0 20 86 4 6840
2018 Canadian Coast Guard (CCG) Including Regions 51 18 8 3 1 0 19 85 6 2001
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 53 15 7 2 0 0 22 88 3 376
2018 CCG HQ - Integrated Technical Services 57 15 2 1 1 0 24 95 3 99

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Fisheries and Oceans Canada 60 24 9 2 1 1 4 87 4 6859
2018 Canadian Coast Guard (CCG) Including Regions 61 23 7 2 1 1 4 89 3 2011
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 70 20 4 2 1 0 4 93 3 378
2018 CCG HQ - Integrated Technical Services 68 22 4 1 1 0 5 94 2 99

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Fisheries and Oceans Canada 64 16 7 5 5 1 2 82 10 6877
2018 Canadian Coast Guard (CCG) Including Regions 62 16 8 5 6 1 3 81 11 2010
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 68 16 6 4 3 1 1 86 7 377
2018 CCG HQ - Integrated Technical Services 75 11 6 3 1 1 2 90 4 98

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Fisheries and Oceans Canada 47 31 14 4 2 0 1 79 6 6861
2018 Canadian Coast Guard (CCG) Including Regions 47 31 14 4 2 1 2 80 6 2004
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 48 28 15 6 2 0 2 77 8 377
2018 CCG HQ - Integrated Technical Services 47 24 16 9 1 0 3 74 10 98

Question 63. Overall, my level of work-related stress is…
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Fisheries and Oceans Canada 12 33 36 14 5 0 0 46 18 6894
2018 Canadian Coast Guard (CCG) Including Regions 13 33 35 13 5 0 0 46 18 2015
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 13 34 36 11 6 0 0 47 17 379
2018 CCG HQ - Integrated Technical Services 10 36 36 13 6 0 0 45 19 99

Question 64. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Fisheries and Oceans Canada 9 17 38 24 11 0 0 35 26 6841
2018 Canadian Coast Guard (CCG) Including Regions 8 16 38 24 12 1 1 37 24 1999
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 9 19 38 21 12 0 0 34 28 376
2018 CCG HQ - Integrated Technical Services 7 17 45 16 14 0 0 30 25 97
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Fisheries and Oceans Canada 15 24 25 17 16 2 0 16 84 6877
2018 Canadian Coast Guard (CCG) Including Regions 13 21 24 19 19 3 1 13 87 2007
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 21 23 22 19 14 2 0 21 79 377
2018 CCG HQ - Integrated Technical Services 26 21 24 17 13 0 0 26 74 99

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109172
2018 Fisheries and Oceans Canada 32 5513
2018 Canadian Coast Guard (CCG) Including Regions 38 1628
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 28 291
2018 CCG HQ - Integrated Technical Services 19 74

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 35 109188
2018 Fisheries and Oceans Canada 45 5526
2018 Canadian Coast Guard (CCG) Including Regions 49 1633
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 39 292
2018 CCG HQ - Integrated Technical Services 37 74

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109138
2018 Fisheries and Oceans Canada 26 5500
2018 Canadian Coast Guard (CCG) Including Regions 26 1618
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 21 291
2018 CCG HQ - Integrated Technical Services 27 74

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2018 Public Service 44 109210
2018 Fisheries and Oceans Canada 59 5545
2018 Canadian Coast Guard (CCG) Including Regions 72 1650
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 58 293
2018 CCG HQ - Integrated Technical Services 46 74

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2018 Public Service 7 109103
2018 Fisheries and Oceans Canada 6 5482
2018 Canadian Coast Guard (CCG) Including Regions 6 1604
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 7 290
2018 CCG HQ - Integrated Technical Services 8 74

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Organization
(%)		 Total responses
2018 Public Service 33 109160
2018 Fisheries and Oceans Canada 37 5508
2018 Canadian Coast Guard (CCG) Including Regions 35 1623
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 34 292
2018 CCG HQ - Integrated Technical Services 34 74

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Organization
(%)		 Total responses
2018 Public Service 34 109157
2018 Fisheries and Oceans Canada 36 5504
2018 Canadian Coast Guard (CCG) Including Regions 34 1620
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 39 291
2018 CCG HQ - Integrated Technical Services 40 74

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Fisheries and Oceans Canada 3 29 19 13 6 30 5323
2018 Canadian Coast Guard (CCG) Including Regions 2 25 18 14 6 36 1572
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 3 33 21 15 3 25 278
2018 CCG HQ - Integrated Technical Services 1 36 15 14 4 30 72

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 35 65 108456
2018 Fisheries and Oceans Canada 23 77 5537
2018 Canadian Coast Guard (CCG) Including Regions 21 79 1651
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 23 77 290
2018 CCG HQ - Integrated Technical Services 26 74 74

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Fisheries and Oceans Canada 34 18 16 12 12 2 7 57 26 6880
2018 Canadian Coast Guard (CCG) Including Regions 29 18 16 14 14 2 7 51 31 2012
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 37 21 13 11 9 1 7 64 22 379
2018 CCG HQ - Integrated Technical Services 36 20 15 15 7 1 7 61 23 99

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Fisheries and Oceans Canada 9 23 19 21 23 1 3 34 45 5549
2018 Canadian Coast Guard (CCG) Including Regions 9 25 18 20 24 1 3 35 46 1658
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 15 26 14 20 20 1 3 43 42 291
2018 CCG HQ - Integrated Technical Services 14 29 24 15 18 0 1 43 33 74

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Fisheries and Oceans Canada 4 13 15 21 42 2 3 17 67 5555
2018 Canadian Coast Guard (CCG) Including Regions 4 13 15 20 43 2 3 18 66 1661
2018 Canadian Coast Guard (CCG) Headquarters (HQ) 5 13 12 24 43 1 3 18 69 291
2018 CCG HQ - Integrated Technical Services 4 14 14 19 46 3 0 19 67 74
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