2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 45 9 6 3 0 0 83 9 2104
2018 Non-supervisor 36 43 11 6 4 0 0 79 10 4649
2017 Supervisor 43 42 7 6 2 0 0 85 8 1733
2017 Non-supervisor 39 42 9 6 4 0 0 81 9 3961
2014 Supervisor 35 43 8 8 5 0 0 78 13 1866
2014 Non-supervisor 30 45 12 8 5 0 0 75 13 3835
2011 Supervisor 39 43 9 6 3 0 0 82 9 2429
2011 Non-supervisor 37 41 11 7 4 0 0 77 12 4998
2008 Supervisor 42 42 9 5 3 0 0 84 8 2119
2008 Non-supervisor 36 43 10 7 4 0 0 79 11 4289

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 40 13 11 7 0 0 69 17 2113
2018 Non-supervisor 29 40 14 10 7 0 0 68 17 4661
2017 Supervisor 27 38 13 13 9 0 0 66 22 1732
2017 Non-supervisor 30 36 14 11 9 0 0 66 20 3959

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 35 6 2 1 0 0 91 3 2106
2018 Non-supervisor 52 35 8 3 2 0 0 87 5 4638
2017 Supervisor 60 32 6 1 1 0 0 92 2 1733
2017 Non-supervisor 55 33 8 2 2 0 0 88 4 3953
2014 Supervisor 61 27 7 4 1 0 0 88 5 1866
2014 Non-supervisor 58 30 8 2 1 0 0 88 4 3832
2011 Supervisor 60 33 4 2 1 0 0 93 3 2427
2011 Non-supervisor 58 32 6 2 1 0 0 90 4 4993

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 41 9 4 2 0 0 85 6 2111
2018 Non-supervisor 45 39 9 5 2 0 0 84 7 4663
2017 Supervisor 45 40 8 4 2 0 0 86 6 1733
2017 Non-supervisor 47 36 10 5 3 0 0 83 8 3943
2014 Supervisor 43 38 10 6 3 0 0 81 8 1865
2014 Non-supervisor 41 40 10 5 3 0 0 82 8 3833
2011 Supervisor 46 41 7 4 1 0 0 88 6 2431
2011 Non-supervisor 45 40 8 4 2 0 0 85 7 5001
2008 Supervisor 48 41 5 4 2 0 0 89 6 2134
2008 Non-supervisor 44 42 7 4 2 0 0 86 7 4315

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 36 17 10 5 0 0 68 15 2105
2018 Non-supervisor 36 35 15 8 5 1 0 71 13 4659
2017 Supervisor 28 36 18 12 6 0 0 64 18 1733
2017 Non-supervisor 35 32 17 9 6 1 0 68 15 3957
2014 Supervisor 20 35 18 16 10 0 0 56 26 1869
2014 Non-supervisor 24 34 20 12 8 1 0 59 21 3831
2011 Supervisor 25 36 19 13 7 1 0 61 20 2430
2011 Non-supervisor 27 37 18 11 7 1 0 64 18 4999

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 16 12 5 0 0 68 17 2103
2018 Non-supervisor 33 37 16 9 5 1 0 70 14 4655
2017 Supervisor 28 37 17 12 6 0 0 65 18 1734
2017 Non-supervisor 34 34 16 10 6 0 0 69 15 3956
2014 Supervisor 19 36 17 17 10 0 0 55 28 1869
2014 Non-supervisor 22 36 19 15 8 1 0 58 23 3828
2011 Supervisor 21 38 18 15 8 0 0 59 23 2426
2011 Non-supervisor 24 39 17 11 8 0 0 63 20 4996
2008 Supervisor 27 40 16 13 5 0 0 67 18 2130
2008 Non-supervisor 26 40 16 11 7 0 0 66 18 4306

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 30 18 10 5 2 1 66 15 2113
2018 Non-supervisor 34 28 18 10 6 4 1 65 17 4669
2017 Supervisor 33 32 17 10 6 2 1 66 17 1737
2017 Non-supervisor 32 29 19 10 6 3 0 63 17 3958
2014 Supervisor 27 27 20 13 8 3 2 57 22 1868
2014 Non-supervisor 27 27 20 12 9 4 1 57 22 3829
2011 Supervisor 30 29 18 11 7 3 1 62 19 2430
2011 Non-supervisor 29 28 18 12 8 5 1 61 21 4999
2008 Supervisor 32 33 17 9 5 4 1 68 15 2130
2008 Non-supervisor 28 30 18 11 8 5 1 61 20 4303
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 32 13 6 4 1 1 76 11 2090
2018 Non-supervisor 46 31 11 6 4 2 1 79 10 4644
2017 Supervisor 44 31 11 7 5 1 0 76 12 1732
2017 Non-supervisor 46 29 11 7 4 2 1 77 11 3962
2014 Supervisor 38 34 14 7 5 1 1 73 13 1870
2014 Non-supervisor 43 30 13 7 4 2 1 75 12 3840
2011 Supervisor 37 34 13 9 6 1 0 73 15 2426
2011 Non-supervisor 40 32 13 8 5 2 1 73 13 5000
2008 Supervisor 37 34 13 8 6 1 0 72 15 2132
2008 Non-supervisor 37 33 13 8 7 2 1 71 15 4315

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 34 12 8 6 0 1 74 14 2084
2018 Non-supervisor 41 35 11 8 5 1 0 76 13 4640
2017 Supervisor 40 34 10 10 6 0 0 74 16 1736
2017 Non-supervisor 42 31 11 9 6 0 0 74 15 3957
2014 Supervisor 34 39 10 11 5 0 0 73 16 1872
2014 Non-supervisor 37 35 11 9 6 1 0 73 15 3839
2011 Supervisor 36 36 11 10 7 0 0 72 17 2429
2011 Non-supervisor 35 36 10 11 7 1 0 72 18 4994
2008 Supervisor 35 37 9 11 7 0 0 73 18 2133
2008 Non-supervisor 33 36 11 11 8 1 0 70 19 4315

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 30 12 7 4 1 1 76 12 2092
2018 Non-supervisor 48 30 10 7 5 0 0 78 12 4652
2017 Supervisor 46 30 10 9 5 0 0 76 14 1735
2017 Non-supervisor 49 26 11 7 6 0 0 76 13 3956
2014 Supervisor 43 33 12 6 5 0 0 77 11 1869
2014 Non-supervisor 45 31 10 7 6 0 0 77 13 3835

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 34 17 11 7 3 0 64 18 2117
2018 Non-supervisor 28 32 18 8 7 7 0 65 16 4662
2017 Supervisor 23 37 17 14 7 2 0 61 21 1733
2017 Non-supervisor 29 32 15 10 8 7 0 65 19 3959
2014 Supervisor 21 31 21 14 9 4 0 55 24 1872
2014 Non-supervisor 21 30 20 11 9 8 0 56 22 3827
2011 Supervisor 18 34 19 14 10 5 0 55 25 2425
2011 Non-supervisor 18 30 20 12 12 7 1 52 26 4994

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 33 18 16 10 1 0 56 27 2113
2018 Non-supervisor 25 32 18 13 10 3 0 58 23 4659
2017 Supervisor 19 35 18 17 11 0 0 54 29 1735
2017 Non-supervisor 25 31 15 14 11 3 0 58 26 3961
2014 Supervisor 17 29 20 18 15 1 0 46 33 1872
2014 Non-supervisor 16 28 22 17 14 3 0 46 32 3822
2011 Supervisor 15 30 19 20 15 1 0 45 36 2425
2011 Non-supervisor 17 29 21 16 15 2 0 48 31 4988
2008 Supervisor 18 33 19 17 12 1 0 51 30 2133
2008 Non-supervisor 18 32 19 14 14 2 0 52 29 4308

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 30 20 22 14 1 0 43 37 2107
2018 Non-supervisor 17 29 21 16 11 5 0 49 29 4652
2017 Supervisor 10 31 20 23 15 1 0 41 38 1737
2017 Non-supervisor 18 28 19 18 12 5 0 48 32 3957
2014 Supervisor 8 27 20 25 19 1 0 35 45 1874
2014 Non-supervisor 11 24 22 22 16 5 0 37 40 3821
2011 Supervisor 6 28 20 26 18 2 0 35 45 2429
2011 Non-supervisor 10 28 20 21 15 5 0 40 39 4997
2008 Supervisor 7 32 20 24 15 2 0 40 40 2132
2008 Non-supervisor 10 29 21 21 15 5 0 41 37 4309

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 31 19 22 15 1 0 43 38 2117
2018 Non-supervisor 14 30 19 20 14 3 0 46 35 4661
2017 Supervisor 12 30 18 22 16 1 0 43 39 1731
2017 Non-supervisor 17 30 16 18 15 3 1 48 34 3954
2014 Supervisor 10 29 20 21 19 1 0 39 41 1873
2014 Non-supervisor 11 26 21 22 17 3 0 38 41 3825
2011 Supervisor 9 31 19 25 15 1 0 41 40 2427
2011 Non-supervisor 11 29 18 22 16 3 0 41 40 4994
2008 Supervisor 13 37 18 21 10 1 0 51 31 2132
2008 Non-supervisor 11 33 18 21 13 4 0 46 35 4301
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 19 15 10 0 0 56 25 2107
2018 Non-supervisor 26 37 16 11 8 1 0 64 20 4651
2017 Supervisor 21 36 15 17 11 0 0 57 28 1734
2017 Non-supervisor 28 34 15 12 10 0 0 62 22 3959
2014 Supervisor 19 34 18 16 12 0 0 54 29 1865
2014 Non-supervisor 21 35 18 14 11 0 0 56 25 3834
2011 Supervisor 19 36 17 17 11 0 0 55 28 2429
2011 Non-supervisor 22 37 17 14 11 0 0 59 24 4999

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 46 13 10 5 0 0 72 15 2110
2018 Non-supervisor 28 43 13 10 5 0 0 72 15 4660
2017 Supervisor 27 46 11 12 4 0 0 73 16 1733
2017 Non-supervisor 29 42 12 11 5 0 0 71 16 3955

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 32 18 19 14 5 1 47 34 2103
2018 Non-supervisor 12 21 21 15 14 14 3 40 35 4665
2017 Supervisor 9 28 19 22 17 4 1 39 41 1732
2017 Non-supervisor 11 19 18 18 15 16 3 37 40 3959
2014 Supervisor 10 30 19 23 15 2 1 41 39 1872
2014 Non-supervisor 9 19 22 19 17 11 2 32 42 3836

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 12 10 6 0 1 71 16 2091
2018 Non-supervisor 38 36 12 8 5 1 0 75 13 4652
2017 Supervisor 33 39 10 11 6 0 0 72 17 1738
2017 Non-supervisor 40 34 11 10 5 0 1 74 15 3963
2014 Supervisor 31 37 14 11 7 0 0 68 17 1870
2014 Non-supervisor 36 36 12 9 6 0 0 73 15 3839
2011 Supervisor 30 39 12 12 6 0 0 69 19 2428
2011 Non-supervisor 33 38 12 9 7 0 0 71 16 4999
2008 Supervisor 28 38 12 12 9 0 0 67 21 2133
2008 Non-supervisor 30 36 14 10 9 1 0 67 20 4314

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 35 18 14 6 3 5 58 22 2109
2017 Supervisor 18 34 17 14 8 3 5 57 24 1735
2014 Supervisor 18 37 16 12 8 3 5 60 22 1870

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 48 9 14 5 0 0 72 19 2107
2018 Non-supervisor 24 46 10 13 5 0 0 71 19 4662
2017 Supervisor 23 41 9 17 9 0 0 64 27 1738
2017 Non-supervisor 27 37 12 14 10 0 0 64 24 3962
2014 Supervisor 20 37 13 19 12 0 1 56 31 1869
2014 Non-supervisor 19 37 13 19 12 0 1 56 31 3832
2011 Supervisor 30 38 11 13 7 0 1 69 20 2429
2011 Non-supervisor 26 40 13 14 7 0 0 66 21 5000
2008 Supervisor 25 43 15 11 6 0 0 68 17 2133
2008 Non-supervisor 24 40 13 15 7 0 1 65 22 4312

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 38 5 3 1 0 0 91 4 2109
2018 Non-supervisor 44 39 9 6 2 0 0 83 8 4655
2017 Supervisor 55 35 5 4 1 0 0 90 5 1733
2017 Non-supervisor 49 37 8 4 3 0 0 86 7 3958
2014 Supervisor 51 36 8 3 2 0 0 87 5 1868
2014 Non-supervisor 41 40 10 6 3 0 0 81 9 3833
2011 Supervisor 53 36 7 3 1 0 0 89 4 2427
2011 Non-supervisor 46 38 9 5 3 0 0 83 8 4999
2008 Supervisor 51 38 6 2 2 0 0 90 4 2136
2008 Non-supervisor 41 41 9 6 2 0 0 82 8 4316

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 37 4 2 1 0 0 93 3 2097
2018 Non-supervisor 47 39 7 5 2 0 0 86 7 4635
2017 Supervisor 60 32 3 3 1 0 0 93 4 1730
2017 Non-supervisor 53 34 6 5 2 0 0 87 7 3955
2014 Supervisor 56 35 5 3 1 0 0 91 4 1866
2014 Non-supervisor 45 38 8 6 3 0 0 84 9 3830
2011 Supervisor 59 35 3 2 1 0 0 94 3 2429
2011 Non-supervisor 47 39 7 4 2 0 0 87 7 5003
2008 Supervisor 52 41 4 2 1 0 0 94 2 2133
2008 Non-supervisor 43 42 8 5 2 0 0 86 7 4315

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 39 17 16 9 1 0 58 25 2111
2018 Non-supervisor 20 34 19 14 10 2 0 56 25 4672
2017 Supervisor 19 41 16 14 9 1 0 61 23 1734
2017 Non-supervisor 24 31 17 14 11 3 1 57 26 3957
2014 Supervisor 16 32 17 20 13 1 0 49 33 1869
2014 Non-supervisor 16 30 18 17 15 2 1 47 34 3831
2011 Supervisor 19 35 15 17 12 1 0 55 29 2430
2011 Non-supervisor 20 31 16 16 14 2 0 53 31 4999
2008 Supervisor 17 37 17 19 10 1 0 54 29 2135
2008 Non-supervisor 16 34 18 17 13 2 0 52 30 4310

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 37 13 12 10 1 1 65 22 2106
2018 Non-supervisor 20 32 16 14 13 2 1 55 29 4668
2017 Supervisor 27 37 11 12 10 1 1 66 23 1729
2017 Non-supervisor 22 30 14 14 15 2 2 54 31 3956
2014 Supervisor 22 34 14 14 14 1 2 57 29 1870
2014 Non-supervisor 14 26 16 17 22 2 3 42 41 3833
2011 Supervisor 21 34 13 16 14 1 1 56 30 2427
2011 Non-supervisor 16 28 16 17 21 2 2 45 39 5002
2008 Supervisor 22 37 13 13 12 1 1 60 26 2134
2008 Non-supervisor 16 31 16 15 18 2 2 49 34 4311

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 44 10 9 5 0 0 76 14 2109
2018 Non-supervisor 27 41 15 10 6 1 0 68 17 4645
2017 Supervisor 33 44 9 9 5 0 0 78 13 1731
2017 Non-supervisor 28 41 12 11 7 0 1 70 18 3947
2014 Supervisor 27 41 10 14 8 0 0 69 22 1869
2014 Non-supervisor 20 42 15 13 9 0 1 62 23 3830
2011 Supervisor 33 44 9 8 6 0 0 77 14 2427
2011 Non-supervisor 27 42 12 11 8 0 0 69 19 4994

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 39 15 8 4 0 0 73 12 2102
2018 Non-supervisor 34 37 15 8 5 0 0 72 13 4646
2017 Supervisor 36 40 12 8 4 0 0 76 12 1731
2017 Non-supervisor 35 35 14 9 6 0 0 71 15 3951
2014 Supervisor 29 39 13 11 8 0 0 68 19 1869
2014 Non-supervisor 27 37 17 10 8 0 0 64 19 3832

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 39 18 12 6 0 0 65 18 2108
2018 Non-supervisor 30 39 16 9 5 0 0 69 14 4652
2017 Supervisor 28 41 12 12 6 0 0 70 18 1733
2017 Non-supervisor 33 37 14 10 6 0 0 71 15 3948
2014 Supervisor 24 35 17 15 9 0 0 59 24 1868
2014 Non-supervisor 26 38 17 10 8 0 0 65 18 3832
2011 Supervisor 30 40 14 10 5 0 0 71 15 2431
2011 Non-supervisor 33 39 15 8 4 1 1 73 12 4999

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 43 20 10 3 1 0 67 13 2117
2018 Non-supervisor 18 37 24 10 6 4 0 58 17 4673
2017 Supervisor 22 44 17 12 4 2 0 67 16 1734
2017 Non-supervisor 20 37 19 13 6 4 1 60 20 3954

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 36 14 13 7 0 0 65 21 2112
2018 Non-supervisor 40 35 12 8 5 0 1 76 13 4654
2017 Supervisor 28 34 11 15 10 0 0 63 26 1731
2017 Non-supervisor 41 31 12 7 7 0 1 73 15 3955
2014 Supervisor 26 34 14 16 10 0 1 60 26 1868
2014 Non-supervisor 33 33 14 10 8 0 1 67 19 3832
2011 Supervisor 29 37 13 13 8 0 1 67 21 2429
2011 Non-supervisor 37 34 12 9 7 0 1 72 16 5000

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 30 23 16 12 0 1 49 28 2112
2018 Non-supervisor 38 35 16 6 3 0 1 74 9 4665
2017 Supervisor 17 31 25 16 9 0 2 49 25 1734
2017 Non-supervisor 34 39 16 5 2 0 3 75 8 3963
2014 Supervisor 16 32 24 15 12 0 1 49 27 1867
2014 Non-supervisor 34 37 19 6 3 0 1 72 9 3833
2011 Supervisor 14 30 28 17 10 0 1 44 27 2426
2011 Non-supervisor 31 37 19 7 4 0 1 69 11 4999
2008 Supervisor 14 31 26 16 12 0 1 46 28 2134
2008 Non-supervisor 28 36 21 8 4 0 1 66 13 4315

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 27 43 30 2108
2018 Non-supervisor 23 44 34 4657
2017 Supervisor 23 45 32 1734
2017 Non-supervisor 21 45 34 3965
2014 Supervisor 27 44 29 1868
2014 Non-supervisor 23 44 32 3830
2011 Supervisor 25 49 26 2429
2011 Non-supervisor 24 49 27 5002

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 29 35 18 11 0 7 543
2018 Non-supervisor 18 37 21 9 10 6 1088
2017 Supervisor 28 36 19 8 1 8 432
2017 Non-supervisor 20 32 19 6 14 9 900
2014 Supervisor 34 28 19 12 9999 7 511
2014 Non-supervisor 23 32 20 12 9999 14 920
2011 Supervisor 39 28 16 12 9999 5 598
2011 Non-supervisor 25 31 24 9 9999 12 1199
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 41 7 4 1 0 0 87 6 2113
2018 Non-supervisor 40 42 10 5 3 1 0 82 7 4664
2017 Supervisor 42 43 9 4 2 0 0 85 7 1728
2017 Non-supervisor 38 40 11 7 3 0 0 78 11 3956
2014 Supervisor 40 39 10 6 4 1 0 80 10 1866
2014 Non-supervisor 31 42 15 7 4 1 0 73 11 3833
2011 Supervisor 37 44 10 6 3 1 0 81 9 2429
2011 Non-supervisor 33 44 13 6 4 1 0 77 10 4997
2008 Supervisor 44 40 9 4 2 0 0 85 6 2132
2008 Non-supervisor 37 41 11 5 3 1 0 80 9 4311

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 46 19 12 6 1 0 63 17 2109
2018 Non-supervisor 21 42 20 11 5 1 0 64 16 4670
2017 Supervisor 19 42 17 15 6 0 0 61 21 1735
2017 Non-supervisor 23 39 19 12 6 1 0 63 18 3960
2014 Supervisor 13 39 22 16 9 1 0 52 25 1873
2014 Non-supervisor 14 37 23 14 9 2 0 53 23 3832
2011 Supervisor 14 41 19 16 9 1 0 56 25 2430
2011 Non-supervisor 17 39 21 14 8 2 0 57 22 4999

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 29 41 16 3 0 1 19 40 2104
2018 Non-supervisor 9 23 37 19 9 1 2 29 33 4651
2017 Supervisor 10 28 42 13 4 0 2 18 39 1734
2017 Non-supervisor 8 22 37 19 9 1 4 30 32 3947
2014 Supervisor 13 33 36 13 3 0 1 17 46 1867
2014 Non-supervisor 11 28 36 17 6 1 2 23 40 3819
2011 Supervisor 13 34 35 13 3 0 1 16 48 2424
2011 Non-supervisor 10 27 36 17 7 1 3 24 38 4970
2008 Supervisor 10 33 38 14 3 0 1 17 44 2128
2008 Non-supervisor 9 27 36 17 7 1 3 25 38 4286

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 26 33 18 6 1 1 25 41 2099
2018 Non-supervisor 10 20 30 22 13 3 2 37 32 4632
2017 Supervisor 12 28 34 19 6 1 1 25 40 1731
2017 Non-supervisor 11 21 28 19 14 3 4 36 34 3934
2014 Supervisor 20 31 31 14 4 0 1 18 51 1869
2014 Non-supervisor 16 25 30 15 9 2 2 25 43 3816
2011 Supervisor 16 28 34 15 6 1 1 21 44 2420
2011 Non-supervisor 12 21 31 19 10 3 3 31 35 4965
2008 Supervisor 12 26 34 19 5 1 2 25 40 2128
2008 Non-supervisor 12 21 30 20 11 2 3 33 35 4283

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 32 30 12 3 1 1 15 54 2100
2018 Non-supervisor 16 25 29 16 8 2 2 26 43 4635
2017 Supervisor 20 28 33 12 3 1 2 16 50 1735
2017 Non-supervisor 15 23 30 15 10 3 4 27 41 3937
2014 Supervisor 35 30 22 9 3 0 1 12 66 1868
2014 Non-supervisor 26 27 25 12 6 2 3 18 56 3810
2011 Supervisor 24 30 30 11 3 1 1 15 55 2418
2011 Non-supervisor 17 25 29 15 7 2 4 24 45 4968
2008 Supervisor 17 29 33 14 4 1 1 19 48 2121
2008 Non-supervisor 14 24 31 17 8 3 4 26 41 4276

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 23 37 21 6 0 1 27 35 2095
2018 Non-supervisor 5 13 31 32 15 2 2 49 19 4620
2017 Supervisor 10 21 37 22 6 0 3 29 32 1734
2017 Non-supervisor 6 10 30 29 18 1 6 50 18 3928
2014 Supervisor 13 23 35 22 5 0 2 28 36 1863
2014 Non-supervisor 8 16 31 28 13 1 3 43 24 3807
2011 Supervisor 13 23 38 19 5 0 1 25 37 2413
2011 Non-supervisor 7 14 33 28 13 1 4 43 22 4964
2008 Supervisor 10 24 38 20 6 0 1 27 35 2128
2008 Non-supervisor 6 16 33 27 13 1 4 42 22 4274

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 30 29 13 4 1 1 17 54 2106
2018 Non-supervisor 13 20 28 22 12 2 2 36 34 4639
2017 Supervisor 23 28 29 13 4 1 2 17 53 1734
2017 Non-supervisor 12 19 28 18 15 2 6 36 34 3940
2014 Supervisor 37 31 18 10 4 0 1 14 68 1869
2014 Non-supervisor 22 26 26 14 8 1 3 24 50 3817
2011 Supervisor 33 31 24 8 3 0 1 11 65 2418
2011 Non-supervisor 17 25 27 16 10 2 3 27 44 4972
2008 Supervisor 26 33 26 10 4 0 1 14 60 2130
2008 Non-supervisor 15 24 27 19 10 1 3 30 41 4281

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 26 30 17 6 1 1 23 46 2101
2018 Non-supervisor 13 20 26 21 14 3 3 38 35 4628
2017 Supervisor 20 25 30 17 6 1 1 23 47 1735
2017 Non-supervisor 11 18 26 20 15 4 6 39 32 3941
2014 Supervisor 19 24 31 19 6 0 1 26 43 1866
2014 Non-supervisor 14 20 27 22 11 3 4 35 36 3815
2011 Supervisor 14 24 32 19 8 1 2 28 39 2419
2011 Non-supervisor 11 18 26 22 13 3 6 39 33 4968
2008 Supervisor 15 27 32 18 6 0 2 24 43 2133
2008 Non-supervisor 13 21 25 21 13 2 5 37 36 4278

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 31 31 10 4 1 1 14 55 2103
2018 Non-supervisor 15 22 32 17 9 3 3 28 39 4641
2017 Supervisor 21 31 33 9 3 1 2 12 54 1736
2017 Non-supervisor 13 21 31 16 10 3 5 29 37 3947
2014 Supervisor 32 30 25 8 3 1 1 11 64 1869
2014 Non-supervisor 22 25 28 11 7 2 3 20 50 3817

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 37 8 9 4 0 0 80 13 2104
2018 Non-supervisor 37 33 10 11 7 1 0 71 19 4664
2017 Supervisor 42 33 9 10 5 0 0 76 15 1734
2017 Non-supervisor 39 30 11 10 8 1 1 70 19 3956
2014 Supervisor 46 33 9 7 3 0 1 80 11 1871
2014 Non-supervisor 36 32 11 12 8 1 0 69 21 3837

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 42 7 7 3 0 0 84 9 2103
2018 Non-supervisor 43 37 9 7 3 0 0 81 10 4665
2017 Supervisor 35 46 8 7 3 0 0 81 11 1733
2017 Non-supervisor 41 37 9 8 4 0 0 79 13 3954
2014 Supervisor 36 47 9 6 2 0 0 83 9 1873
2014 Non-supervisor 36 41 11 8 4 0 0 77 12 3836

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 44 9 5 2 0 0 84 7 2105
2018 Non-supervisor 35 42 13 6 3 1 0 78 9 4667

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 40 17 4 2 3 1 77 6 2106
2018 Non-supervisor 35 37 17 4 3 4 1 75 7 4667
2017 Supervisor 31 39 18 5 3 4 1 73 7 1730
2017 Non-supervisor 35 34 16 5 4 5 2 74 9 3955
2014 Supervisor 35 39 17 4 2 4 1 77 6 1867
2014 Non-supervisor 31 36 17 6 3 6 1 72 9 3823

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 43 15 6 2 1 0 77 8 2106
2018 Non-supervisor 34 41 14 5 3 2 0 77 8 4665
2017 Supervisor 29 47 13 6 4 1 0 77 10 1734
2017 Non-supervisor 36 38 14 5 3 3 1 77 9 3958
2014 Supervisor 33 41 15 6 3 2 0 76 9 1867
2014 Non-supervisor 30 39 17 7 3 4 0 71 11 3826
2011 Supervisor 26 41 18 7 5 3 0 69 12 2426
2011 Non-supervisor 26 39 17 8 6 4 0 68 14 4999

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 39 11 6 3 0 0 80 9 2103
2018 Non-supervisor 42 39 10 5 3 0 0 82 9 4662
2017 Supervisor 39 39 11 6 5 0 0 77 11 1737
2017 Non-supervisor 43 35 12 7 4 0 0 78 10 3958
2014 Supervisor 37 40 10 8 5 0 0 77 13 1870
2014 Non-supervisor 36 39 13 8 4 0 0 75 12 3828
2011 Supervisor 32 42 12 8 5 1 0 74 13 2423
2011 Non-supervisor 34 39 13 8 6 1 0 73 14 4999
2008 Supervisor 31 44 13 8 5 0 0 75 12 2131
2008 Non-supervisor 29 42 14 9 6 1 0 71 15 4307

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 43 18 11 7 2 1 63 18 2105
2018 Non-supervisor 21 34 18 11 8 5 3 59 21 4670
2017 Supervisor 24 38 14 13 8 2 1 64 22 1735
2017 Non-supervisor 26 29 16 10 9 5 4 60 22 3963
2014 Supervisor 29 41 12 9 6 1 2 71 16 1872
2014 Non-supervisor 26 33 16 11 9 3 3 63 21 3837

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 40 11 9 3 1 0 76 12 2111
2018 Non-supervisor 27 39 14 11 5 3 1 68 17 4676
2017 Supervisor 39 38 11 6 5 1 0 78 11 1733
2017 Non-supervisor 33 35 12 9 6 3 1 71 16 3951
2014 Supervisor 43 40 8 5 3 1 0 84 8 1872
2014 Non-supervisor 31 38 13 8 5 3 1 72 14 3827
2011 Supervisor 41 37 10 6 3 2 1 80 10 2431
2011 Non-supervisor 32 37 12 8 5 4 1 73 15 4996
2008 Supervisor 36 39 11 7 4 2 1 77 12 2132
2008 Non-supervisor 28 35 13 11 7 4 1 67 19 4311

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 42 18 9 4 1 0 69 13 2109
2018 Non-supervisor 27 40 19 8 4 1 0 68 13 4664

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 29 19 15 11 5 2 52 28 2115
2018 Non-supervisor 18 28 19 14 13 7 1 50 29 4667
2017 Supervisor 18 32 16 17 11 4 2 53 30 1734
2017 Non-supervisor 19 26 16 14 14 9 1 51 31 3945
2014 Supervisor 21 29 16 15 13 4 2 53 29 1873
2014 Non-supervisor 15 25 18 18 16 7 1 43 37 3830
2011 Supervisor 18 29 16 16 13 6 2 51 32 2426
2011 Non-supervisor 13 25 18 17 17 8 2 43 37 4993

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 2116
2018 Non-supervisor 15 85 4667

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 309
2018 Non-supervisor 56 641

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 310
2018 Non-supervisor 62 638

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 307
2018 Non-supervisor 3 633

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 307
2018 Non-supervisor 5 633

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 307
2018 Non-supervisor 10 635

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 307
2018 Non-supervisor 3 634

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 307
2018 Non-supervisor 41 638

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 308
2018 Non-supervisor 41 638

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 306
2018 Non-supervisor 46 638

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 308
2018 Non-supervisor 40 638

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 306
2018 Non-supervisor 33 635

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 307
2018 Non-supervisor 60 645

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 309
2018 Non-supervisor 33 640

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 306
2018 Non-supervisor 10 635

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 308
2018 Non-supervisor 13 635

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 307
2018 Non-supervisor 44 636

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 307
2018 Non-supervisor 35 638

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 306
2018 Non-supervisor 14 635

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 307
2018 Non-supervisor 48 635

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 307
2018 Non-supervisor 30 636

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 306
2018 Non-supervisor 6 635

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 309
2018 Non-supervisor 14 635

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 307
2018 Non-supervisor 9 635

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 306
2018 Non-supervisor 5 635

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 307
2018 Non-supervisor 20 636

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 306
2018 Non-supervisor 11 635

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 306
2018 Non-supervisor 30 641

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 297
2018 Non-supervisor 10 598

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 296
2018 Non-supervisor 24 596

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 296
2018 Non-supervisor 9 596

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 296
2018 Non-supervisor 7 596

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 296
2018 Non-supervisor 10 596

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 297
2018 Non-supervisor 11 596

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 296
2018 Non-supervisor 11 597

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 296
2018 Non-supervisor 12 598

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 296
2018 Non-supervisor 9 597

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 297
2018 Non-supervisor 28 598

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 296
2018 Non-supervisor 6 595

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 299
2018 Non-supervisor 44 599

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 298
2018 Non-supervisor 57 602

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 296
2018 Non-supervisor 3 598

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 296
2018 Non-supervisor 10 597

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 23 10 8 15 3 51 21 2102
2018 Non-supervisor 15 20 22 8 7 23 5 48 21 4662
2017 Supervisor 16 25 22 12 9 14 4 49 25 1737
2017 Non-supervisor 16 18 21 8 9 22 6 48 23 3959
2014 Supervisor 16 29 20 10 7 14 3 55 21 1867
2014 Non-supervisor 13 20 21 9 9 23 5 47 24 3822

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 38 17 8 5 4 0 70 13 2104
2018 Non-supervisor 27 34 19 7 5 7 1 67 13 4657
2017 Supervisor 25 36 18 10 5 5 1 65 16 1732
2017 Non-supervisor 27 29 20 8 6 9 1 63 15 3955
2014 Supervisor 28 37 18 7 5 4 0 68 13 1869
2014 Non-supervisor 22 30 21 9 6 10 1 59 18 3822
2011 Supervisor 31 43 14 7 3 3 0 76 10 2425
2011 Non-supervisor 28 38 17 8 4 5 0 70 12 4985

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 2113
2018 Non-supervisor 6 94 4664

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 131
2018 Non-supervisor 42 269

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 72 134
2018 Non-supervisor 71 272

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 130
2018 Non-supervisor 3 269

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 130
2018 Non-supervisor 8 269

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 130
2018 Non-supervisor 11 269

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 130
2018 Non-supervisor 6 270

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 132
2018 Non-supervisor 16 268

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 132
2018 Non-supervisor 12 269

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 132
2018 Non-supervisor 8 269

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 132
2018 Non-supervisor 3 268

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 132
2018 Non-supervisor 22 268

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 133
2018 Non-supervisor 36 270

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 133
2018 Non-supervisor 8 269

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 133
2018 Non-supervisor 17 270

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 132
2018 Non-supervisor 18 268

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 134
2018 Non-supervisor 21 269

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 134
2018 Non-supervisor 33 270

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 133
2018 Non-supervisor 19 269

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 133
2018 Non-supervisor 7 270

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 134
2018 Non-supervisor 17 271

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 132
2018 Non-supervisor 8 269

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 132
2018 Non-supervisor 8 268

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 134
2018 Non-supervisor 44 269

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 130
2018 Non-supervisor 4 251

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 129
2018 Non-supervisor 23 251

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 129
2018 Non-supervisor 3 252

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 129
2018 Non-supervisor 9 252

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 130
2018 Non-supervisor 12 251

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 129
2018 Non-supervisor 11 252

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 130
2018 Non-supervisor 26 251

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 130
2018 Non-supervisor 10 252

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 131
2018 Non-supervisor 47 253

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 133
2018 Non-supervisor 63 254

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 129
2018 Non-supervisor 3 251

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 129
2018 Non-supervisor 13 251

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 26 25 4 3 21 3 58 9 2101
2018 Non-supervisor 16 19 25 4 3 27 5 52 11 4660
2017 Supervisor 18 24 23 4 3 23 4 58 10 1736
2017 Non-supervisor 18 18 22 4 4 28 6 55 12 3958
2014 Supervisor 18 25 23 4 3 21 4 59 10 1863
2014 Non-supervisor 13 19 23 5 4 31 5 51 13 3820

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 37 19 5 2 7 0 72 8 2095
2018 Non-supervisor 28 34 20 4 3 10 1 69 8 4646
2017 Supervisor 29 35 20 4 4 8 1 70 9 1726
2017 Non-supervisor 30 31 17 5 3 13 2 71 10 3954
2014 Supervisor 30 35 20 4 3 8 0 71 7 1864
2014 Non-supervisor 23 30 20 6 3 16 1 64 12 3815
2011 Supervisor 34 41 14 4 2 4 0 78 7 2423
2011 Non-supervisor 31 37 17 5 3 7 0 73 9 4985
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 12 4 4 1 1 80 8 2089
2018 Non-supervisor 54 26 11 4 3 1 0 81 7 4649
2017 Supervisor 51 29 10 5 5 1 0 80 10 1735
2017 Non-supervisor 54 25 10 4 5 1 0 80 9 3958

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 44 14 9 4 1 0 72 14 2109
2018 Non-supervisor 27 39 16 9 5 3 0 69 14 4660
2017 Supervisor 21 44 18 10 4 2 0 67 15 1735
2017 Non-supervisor 21 38 18 11 7 5 0 62 19 3958

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 39 19 16 7 1 0 58 23 2110
2018 Non-supervisor 22 38 19 12 7 2 0 61 20 4667
2017 Supervisor 12 41 18 17 11 1 0 54 28 1735
2017 Non-supervisor 20 37 18 13 10 2 0 58 24 3954

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 19 21 19 32 0 0 27 51 2110
2018 Non-supervisor 12 20 23 18 26 1 1 32 45 4670
2017 Supervisor 9 17 18 19 36 0 1 26 56 1725
2017 Non-supervisor 13 20 22 17 27 0 1 33 44 3960

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 31 23 17 0 0 29 40 2104
2018 Non-supervisor 21 32 27 12 7 0 0 53 19 4663
2017 Supervisor 7 24 31 22 16 0 0 31 38 1735
2017 Non-supervisor 25 30 26 12 6 0 1 55 18 3955

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 30 29 16 11 0 1 44 27 2104
2018 Non-supervisor 31 32 21 9 4 1 2 65 13 4641
2017 Supervisor 16 32 25 17 8 0 2 49 26 1732
2017 Non-supervisor 33 31 20 8 4 1 3 67 12 3948

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 21 26 22 20 0 1 31 42 2097
2018 Non-supervisor 25 27 22 13 11 1 1 53 24 4659
2017 Supervisor 10 22 27 20 20 0 1 32 40 1735
2017 Non-supervisor 26 24 22 14 10 1 2 52 25 3952

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 29 23 13 9 0 1 54 22 2108
2018 Non-supervisor 46 27 14 5 4 1 3 77 9 4650
2017 Supervisor 25 32 21 12 8 0 2 58 21 1730
2017 Non-supervisor 47 26 13 5 3 1 6 77 9 3947

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 24 29 18 14 0 1 38 33 2108
2018 Non-supervisor 28 29 21 12 9 1 1 58 21 4660
2017 Supervisor 14 27 31 18 11 0 0 41 28 1722
2017 Non-supervisor 27 31 22 10 9 0 1 59 20 3941

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 39 26 13 4 0 1 57 17 2105
2018 Non-supervisor 28 35 23 9 4 1 1 64 13 4656
2017 Supervisor 21 38 24 12 5 0 0 60 16 1723
2017 Non-supervisor 30 31 21 10 6 1 1 63 16 3931

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 35 27 15 9 0 1 48 24 2104
2018 Non-supervisor 25 34 23 10 5 1 1 60 16 4658
2017 Supervisor 13 35 28 16 6 0 1 49 23 1721
2017 Non-supervisor 27 33 21 11 5 1 1 62 17 3937

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 35 24 11 5 0 0 60 16 2103
2018 Non-supervisor 29 34 20 10 5 1 1 64 16 4655
2017 Supervisor 23 35 24 12 5 0 0 59 17 1721
2017 Non-supervisor 32 31 18 11 5 1 1 65 17 3937

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 31 27 14 7 0 0 52 21 2103
2018 Non-supervisor 33 34 20 8 4 1 1 67 12 4640
2017 Supervisor 23 31 26 13 7 0 1 54 20 1720
2017 Non-supervisor 35 32 19 7 3 1 2 70 11 3927

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 28 17 6 4 0 1 72 11 2102
2018 Non-supervisor 50 26 13 5 3 0 1 78 9 4647
2017 Supervisor 47 27 15 6 4 0 0 74 10 1736
2017 Non-supervisor 52 24 13 5 4 0 1 78 9 3955

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 15 6 3 1 1 4 90 4 2100
2018 Non-supervisor 67 18 7 2 1 1 4 89 4 4639

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 16 8 4 2 0 2 86 6 2101
2018 Non-supervisor 68 16 7 3 3 1 2 86 7 4647
2017 Supervisor 70 16 6 3 3 1 1 88 6 1735
2017 Non-supervisor 71 13 7 4 2 1 2 86 7 3951

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 34 15 4 2 0 1 79 6 2109
2018 Non-supervisor 51 28 12 4 3 0 1 81 7 4674
2017 Supervisor 45 34 14 4 2 0 0 80 6 1735
2017 Non-supervisor 53 29 11 4 2 0 1 83 6 3953

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 28 12 6 4 0 0 78 11 2108
2018 Non-supervisor 53 23 12 6 4 1 1 77 11 4659
2017 Supervisor 55 24 12 5 3 0 1 79 8 1733
2017 Non-supervisor 56 22 10 6 4 1 1 79 11 3955

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 33 18 6 3 0 0 73 9 2103
2018 Non-supervisor 58 9 3 1 0 1 29 95 1 4640
2017 Supervisor 39 35 18 5 3 0 0 74 8 1731
2017 Non-supervisor 60 8 2 0 0 1 28 96 1 3951

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 28 12 3 1 0 1 83 4 2107
2018 Non-supervisor 63 21 7 2 1 1 5 89 3 4654
2017 Supervisor 56 29 9 3 1 0 3 87 4 1717
2017 Non-supervisor 65 19 7 1 1 1 6 91 2 3932

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 14 5 3 2 0 1 90 5 2111
2018 Non-supervisor 59 17 8 5 7 1 3 79 13 4668
2017 Supervisor 70 17 6 3 2 0 1 89 5 1736
2017 Non-supervisor 58 18 9 6 5 0 4 79 12 3953

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 32 13 4 1 0 1 81 5 2106
2018 Non-supervisor 46 31 15 4 2 0 2 78 7 4656
2017 Supervisor 49 33 13 3 1 0 1 83 5 1732
2017 Non-supervisor 47 31 14 4 2 1 2 80 6 3951

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 25 40 20 8 0 0 32 27 2113
2018 Non-supervisor 14 37 34 11 3 0 0 51 14 4681
2017 Supervisor 6 23 42 19 11 0 0 29 29 1739
2017 Non-supervisor 15 32 35 12 5 0 0 47 17 3963

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 22 39 19 6 0 0 25 35 2100
2018 Non-supervisor 7 15 38 27 13 0 0 40 22 4642
2017 Supervisor 10 22 45 15 7 0 0 22 32 1728
2017 Non-supervisor 5 16 39 25 14 0 1 39 22 3951
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 22 27 18 19 1 0 12 88 2110
2018 Non-supervisor 17 24 25 16 15 2 1 18 82 4670
2017 Supervisor 13 20 23 17 25 2 0 13 87 1739
2017 Non-supervisor 17 23 23 17 16 2 1 18 82 3958

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 1765
2018 Non-supervisor 32 3665
2017 Supervisor 31 1396
2017 Non-supervisor 31 2990

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 1774
2018 Non-supervisor 42 3667
2017 Supervisor 48 1396
2017 Non-supervisor 39 2990

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 1762
2018 Non-supervisor 27 3658
2017 Supervisor 18 1396
2017 Non-supervisor 18 2990

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 71 1777
2018 Non-supervisor 53 3684
2017 Supervisor 80 1396
2017 Non-supervisor 61 2990

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 1758
2018 Non-supervisor 6 3647
2017 Supervisor 6 1396
2017 Non-supervisor 5 2990

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 1767
2018 Non-supervisor 34 3659

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 1764
2018 Non-supervisor 39 3661
2017 Supervisor 33 1396
2017 Non-supervisor 36 2990

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 2 22 18 15 6 36 1717
2018 Non-supervisor 3 33 20 13 6 27 3529
2017 Supervisor 3 27 19 15 6 30 1373
2017 Non-supervisor 4 39 18 13 6 21 2924

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 18 82 1783
2018 Non-supervisor 26 74 3667

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 17 17 12 13 1 5 55 26 2117
2018 Non-supervisor 34 18 16 11 11 2 8 58 25 4666

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 24 18 22 24 1 3 33 48 1784
2018 Non-supervisor 10 24 19 20 22 2 3 36 44 3676
2017 Supervisor 8 21 13 23 29 2 4 32 55 1396
2017 Non-supervisor 11 22 17 20 22 1 6 36 46 3008

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 10 15 21 48 1 4 13 72 1784
2018 Non-supervisor 5 14 15 21 40 2 3 19 64 3682
2017 Supervisor 2 6 10 19 56 2 4 9 80 1396
2017 Non-supervisor 4 11 12 20 45 2 6 17 70 3009
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