2018 Public Service Employee Survey Results by Theme for Infrastructure and Asset Management

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Public Services and Procurement Canada	35	41	12	7	4	76	12	8788
2018	Real Property Branch	34	41	14	7	4	75	11	1078
2018	Infrastructure and Asset Management	31	38	18	8	5	68	13	50

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	66	20	160988
2018	Public Services and Procurement Canada	30	38	15	9	7	69	16	8789
2018	Real Property Branch	30	37	16	9	7	68	16	1075
2018	Infrastructure and Asset Management	30	36	14	12	8	66	21	50

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Public Services and Procurement Canada	49	35	10	4	2	85	5	8763
2018	Real Property Branch	51	35	10	3	1	86	4	1072
2018	Infrastructure and Asset Management	43	41	11	3	2	84	5	49

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Public Services and Procurement Canada	40	40	12	5	3	80	8	8807
2018	Real Property Branch	40	40	13	5	2	80	8	1076
2018	Infrastructure and Asset Management	37	35	12	11	5	72	16	50

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Public Services and Procurement Canada	35	33	17	8	6	1	69	14	8792
2018	Real Property Branch	35	35	15	9	5	1	71	14	1075
2018	Infrastructure and Asset Management	22	41	12	17	8	0	63	25	48

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	68	16	160146
2018	Public Services and Procurement Canada	33	36	16	9	5	70	14	8775
2018	Real Property Branch	33	38	16	8	5	71	13	1073
2018	Infrastructure and Asset Management	20	46	16	15	4	65	19	48

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	0	59	22	161050
2018	Public Services and Procurement Canada	30	26	21	11	8	3	1	58	20	8804
2018	Real Property Branch	31	26	20	12	7	4	0	59	20	1078
2018	Infrastructure and Asset Management	18	22	20	21	7	11	0	45	32	48

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Public Services and Procurement Canada	46	31	11	5	4	2	1	79	10	8783
2018	Real Property Branch	45	30	12	6	4	2	0	76	11	1074
2018	Infrastructure and Asset Management	55	26	8	5	2	3	0	84	8	49

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Public Services and Procurement Canada	43	33	11	7	5	1	77	12	8762
2018	Real Property Branch	41	33	12	7	6	1	75	13	1071
2018	Infrastructure and Asset Management	35	41	7	7	9	0	76	17	49

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	0	75	13	160605
2018	Public Services and Procurement Canada	48	29	11	6	5	0	78	11	8786
2018	Real Property Branch	46	29	12	6	6	1	76	12	1075
2018	Infrastructure and Asset Management	53	26	10	5	5	0	79	11	49

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	63	19	161481
2018	Public Services and Procurement Canada	28	33	17	8	5	8	67	14	8833
2018	Real Property Branch	30	33	18	7	5	6	67	14	1082
2018	Infrastructure and Asset Management	28	41	11	2	7	11	78	10	49

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Public Services and Procurement Canada	26	32	19	12	8	3	60	20	8808
2018	Real Property Branch	26	34	18	12	8	3	61	21	1082
2018	Infrastructure and Asset Management	22	39	9	9	15	6	65	26	49

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Public Services and Procurement Canada	19	29	22	15	9	6	51	25	8809
2018	Real Property Branch	17	31	22	13	10	6	52	24	1082
2018	Infrastructure and Asset Management	11	35	9	20	21	3	48	43	49

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Public Services and Procurement Canada	18	33	20	16	10	3	53	26	8820
2018	Real Property Branch	18	36	20	14	9	3	56	23	1080
2018	Infrastructure and Asset Management	15	28	20	17	13	7	46	32	48

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	0	60	23	161141
2018	Public Services and Procurement Canada	28	35	18	11	8	0	63	19	8812
2018	Real Property Branch	29	35	16	12	8	1	64	20	1081
2018	Infrastructure and Asset Management	25	41	13	9	12	0	67	21	50

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Public Services and Procurement Canada	29	42	13	10	5	71	15	8823
2018	Real Property Branch	27	41	15	12	5	68	17	1083
2018	Infrastructure and Asset Management	30	44	14	9	3	74	12	50

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Public Services and Procurement Canada	14	23	20	14	10	15	3	45	30	8782
2018	Real Property Branch	14	24	20	15	11	13	2	46	31	1072
2018	Infrastructure and Asset Management	2	28	9	18	16	22	6	41	46	48

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	0	73	15	160726
2018	Public Services and Procurement Canada	38	35	13	8	5	1	1	74	13	8792
2018	Real Property Branch	39	34	13	7	6	1	0	73	13	1074
2018	Infrastructure and Asset Management	43	35	2	9	11	0	0	78	20	49

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Public Services and Procurement Canada	26	34	16	8	5	3	8	67	15	2253
2018	Real Property Branch	23	34	18	10	6	2	7	63	17	346
2018	Infrastructure and Asset Management	30	37	13	15	0	0	5	70	16	22

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Public Services and Procurement Canada	26	44	11	13	6	0	71	19	8833
2018	Real Property Branch	25	41	12	16	6	0	67	22	1084
2018	Infrastructure and Asset Management	25	45	14	8	7	0	71	16	50

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Public Services and Procurement Canada	39	40	10	7	3	79	10	8814
2018	Real Property Branch	41	38	11	8	2	79	10	1082
2018	Infrastructure and Asset Management	43	29	12	10	5	73	15	50

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Public Services and Procurement Canada	45	38	8	6	3	84	8	8759
2018	Real Property Branch	46	36	10	6	2	82	8	1071
2018	Infrastructure and Asset Management	51	42	0	7	0	93	7	50

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Public Services and Procurement Canada	24	35	19	11	8	2	60	20	8800
2018	Real Property Branch	22	35	20	12	10	2	58	22	1079
2018	Infrastructure and Asset Management	17	32	22	14	13	2	50	28	49

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Public Services and Procurement Canada	23	31	16	13	13	2	2	56	28	8802
2018	Real Property Branch	23	30	17	14	13	2	2	54	28	1073
2018	Infrastructure and Asset Management	18	27	11	19	14	6	4	50	37	49

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Public Services and Procurement Canada	29	38	15	11	7	68	17	8770
2018	Real Property Branch	30	40	15	10	6	70	15	1071
2018	Infrastructure and Asset Management	28	48	5	11	7	76	18	50

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	66	18	160340
2018	Public Services and Procurement Canada	33	35	16	9	6	69	15	8772
2018	Real Property Branch	35	34	16	8	6	69	15	1073
2018	Infrastructure and Asset Management	33	36	13	10	9	69	18	50

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	67	18	160685
2018	Public Services and Procurement Canada	31	37	15	10	6	69	16	8779
2018	Real Property Branch	29	39	16	10	6	68	15	1075
2018	Infrastructure and Asset Management	21	51	8	14	7	71	21	50

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	0	57	20	161226
2018	Public Services and Procurement Canada	21	37	23	9	6	4	0	61	15	8816
2018	Real Property Branch	21	36	25	8	6	5	0	60	14	1076
2018	Infrastructure and Asset Management	14	36	16	9	9	14	2	60	21	49

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	0	76	13	161141
2018	Public Services and Procurement Canada	45	34	10	6	3	1	80	10	8817
2018	Real Property Branch	47	32	11	6	4	0	79	10	1082
2018	Infrastructure and Asset Management	48	28	16	1	6	0	76	7	49

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Public Services and Procurement Canada	37	32	17	8	5	1	70	13	8842
2018	Real Property Branch	37	32	16	8	5	1	71	13	1083
2018	Infrastructure and Asset Management	28	28	26	10	3	4	59	14	50

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Public Services and Procurement Canada	27	39	34	8835
2018	Real Property Branch	32	36	33	1082
2018	Infrastructure and Asset Management	31	36	33	49

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Public Services and Procurement Canada	16	32	36	4	6	7	2397
2018	Real Property Branch	17	39	24	4	9	7	341
2018	Infrastructure and Asset Management	11	27	16	5	28	11	15

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Public Services and Procurement Canada	42	42	9	4	2	0	85	6	8803
2018	Real Property Branch	41	42	10	4	2	1	84	7	1077
2018	Infrastructure and Asset Management	30	58	5	4	3	0	88	7	50

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Public Services and Procurement Canada	23	44	19	9	4	1	68	13	8805
2018	Real Property Branch	23	44	18	9	4	2	68	14	1074
2018	Infrastructure and Asset Management	8	43	27	11	4	7	55	16	49

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Public Services and Procurement Canada	12	27	35	17	7	1	2	25	39	8815
2018	Real Property Branch	11	26	36	17	6	1	1	24	38	1079
2018	Infrastructure and Asset Management	13	24	30	12	17	0	4	30	39	49

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Public Services and Procurement Canada	12	21	29	21	12	3	2	35	35	8782
2018	Real Property Branch	11	21	31	22	10	2	2	34	34	1076
2018	Infrastructure and Asset Management	7	23	24	30	12	3	0	44	32	49

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Public Services and Procurement Canada	16	26	29	15	8	2	4	25	44	8785
2018	Real Property Branch	20	31	28	11	6	1	2	18	53	1066
2018	Infrastructure and Asset Management	17	27	33	12	6	4	2	19	46	49

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Public Services and Procurement Canada	9	18	33	24	12	1	2	37	29	8765
2018	Real Property Branch	11	19	36	22	10	1	2	33	30	1064
2018	Infrastructure and Asset Management	9	16	32	25	12	0	6	39	27	48

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Public Services and Procurement Canada	15	24	29	18	11	1	3	30	40	8810
2018	Real Property Branch	15	25	31	17	10	1	2	28	41	1075
2018	Infrastructure and Asset Management	6	26	22	30	10	0	5	42	34	49

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Public Services and Procurement Canada	13	21	27	20	12	3	3	35	37	8780
2018	Real Property Branch	15	25	26	20	10	3	2	31	41	1073
2018	Infrastructure and Asset Management	2	22	24	26	15	2	9	46	27	49

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Public Services and Procurement Canada	16	25	32	15	7	2	2	24	43	8804
2018	Real Property Branch	19	28	32	12	6	1	1	18	48	1077
2018	Infrastructure and Asset Management	12	38	27	14	6	0	4	21	51	49

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Public Services and Procurement Canada	44	32	10	8	5	1	77	14	8792
2018	Real Property Branch	43	31	9	9	6	1	75	15	1078
2018	Infrastructure and Asset Management	33	27	12	16	7	5	63	24	49

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Public Services and Procurement Canada	47	37	8	6	2	84	8	8783
2018	Real Property Branch	47	35	9	6	2	83	8	1070
2018	Infrastructure and Asset Management	41	34	6	17	2	75	19	49

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	0	77	9	161015
2018	Public Services and Procurement Canada	39	40	12	5	3	1	0	80	7	8802
2018	Real Property Branch	40	39	12	5	2	1	0	80	8	1076
2018	Infrastructure and Asset Management	37	43	3	7	4	2	4	86	11	49

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	78	7	160822
2018	Public Services and Procurement Canada	42	36	13	3	2	4	82	5	8798
2018	Real Property Branch	43	36	14	2	2	3	81	4	1076
2018	Infrastructure and Asset Management	32	43	17	0	0	9	82	0	48

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Public Services and Procurement Canada	42	39	11	4	2	2	82	6	8798
2018	Real Property Branch	44	38	12	3	2	1	83	5	1077
2018	Infrastructure and Asset Management	39	36	8	7	2	9	82	10	48

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	0	81	9	160659
2018	Public Services and Procurement Canada	47	37	9	4	3	0	84	6	8789
2018	Real Property Branch	46	36	11	3	3	1	83	6	1077
2018	Infrastructure and Asset Management	31	44	18	2	5	0	75	7	48

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Public Services and Procurement Canada	23	34	18	9	6	6	4	64	17	8802
2018	Real Property Branch	22	36	17	10	7	5	3	62	19	1072
2018	Infrastructure and Asset Management	7	40	16	16	5	8	8	56	25	49

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Public Services and Procurement Canada	31	40	14	8	4	2	1	73	13	8810
2018	Real Property Branch	32	40	13	8	4	2	1	74	13	1076
2018	Infrastructure and Asset Management	24	49	17	6	0	4	0	76	6	48

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Public Services and Procurement Canada	30	40	19	6	4	2	71	10	8787
2018	Real Property Branch	31	41	17	5	4	1	73	9	1072
2018	Infrastructure and Asset Management	19	51	18	4	6	2	72	10	49

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Public Services and Procurement Canada	19	26	21	13	11	9	2	50	27	8812
2018	Real Property Branch	18	26	21	13	12	9	2	49	27	1077
2018	Infrastructure and Asset Management	10	39	20	8	4	19	0	61	15	49

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Public Services and Procurement Canada	13	87	8831
2018	Real Property Branch	13	87	1079
2018	Infrastructure and Asset Management	12	88	49

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Public Services and Procurement Canada	49	1122
2018	Real Property Branch	45	139

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Public Services and Procurement Canada	59	1122
2018	Real Property Branch	64	139

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Public Services and Procurement Canada	7	1122
2018	Real Property Branch	7	139

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Real Property Branch	0	139

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Public Services and Procurement Canada	8	1122
2018	Real Property Branch	10	139

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Public Services and Procurement Canada	3	1122

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Public Services and Procurement Canada	4	1122
2018	Real Property Branch	5	139

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Public Services and Procurement Canada	38	1120
2018	Real Property Branch	42	138

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Public Services and Procurement Canada	40	1120
2018	Real Property Branch	43	138

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Public Services and Procurement Canada	46	1120
2018	Real Property Branch	44	138

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Public Services and Procurement Canada	43	1120
2018	Real Property Branch	39	138

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Public Services and Procurement Canada	32	1120
2018	Real Property Branch	32	138

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Public Services and Procurement Canada	54	1120
2018	Real Property Branch	54	138

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Public Services and Procurement Canada	32	1120
2018	Real Property Branch	32	138

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Public Services and Procurement Canada	1	1120

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Public Services and Procurement Canada	7	1120
2018	Real Property Branch	12	138

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Public Services and Procurement Canada	10	1120
2018	Real Property Branch	12	138

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Public Services and Procurement Canada	46	1120
2018	Real Property Branch	46	138

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Public Services and Procurement Canada	22	1120
2018	Real Property Branch	30	138

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Public Services and Procurement Canada	16	1120
2018	Real Property Branch	16	138

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Public Services and Procurement Canada	56	1123
2018	Real Property Branch	55	139

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Public Services and Procurement Canada	25	1123
2018	Real Property Branch	25	139

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Public Services and Procurement Canada	10	1123
2018	Real Property Branch	9	139

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Public Services and Procurement Canada	16	1123
2018	Real Property Branch	16	139

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Public Services and Procurement Canada	8	1123
2018	Real Property Branch	7	139

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Public Services and Procurement Canada	6	1123
2018	Real Property Branch	6	139

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Public Services and Procurement Canada	14	1123
2018	Real Property Branch	17	139

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Public Services and Procurement Canada	12	1123
2018	Real Property Branch	11	139

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Public Services and Procurement Canada	25	1123
2018	Real Property Branch	23	139

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Public Services and Procurement Canada	14	1062
2018	Real Property Branch	16	132

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Public Services and Procurement Canada	21	1062
2018	Real Property Branch	22	132

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Public Services and Procurement Canada	11	1062
2018	Real Property Branch	9	132

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Public Services and Procurement Canada	8	1062
2018	Real Property Branch	10	132

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Public Services and Procurement Canada	10	1062
2018	Real Property Branch	11	132

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Public Services and Procurement Canada	12	1062
2018	Real Property Branch	9	132

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Public Services and Procurement Canada	14	1062
2018	Real Property Branch	16	132

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Public Services and Procurement Canada	14	1062
2018	Real Property Branch	11	132

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Public Services and Procurement Canada	13	1062
2018	Real Property Branch	10	132

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Public Services and Procurement Canada	28	1062
2018	Real Property Branch	31	132

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Public Services and Procurement Canada	9	1062
2018	Real Property Branch	7	132

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Public Services and Procurement Canada	45	1062
2018	Real Property Branch	47	132

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Public Services and Procurement Canada	1	1062

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Public Services and Procurement Canada	50	1062
2018	Real Property Branch	52	132

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191
2018	Public Services and Procurement Canada	4	1062

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Public Services and Procurement Canada	11	1062
2018	Real Property Branch	14	132

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Public Services and Procurement Canada	18	19	21	6	5	26	6	54	16	8826
2018	Real Property Branch	17	16	23	6	5	25	7	49	16	1080
2018	Infrastructure and Asset Management	12	13	19	8	2	40	6	48	17	49

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Public Services and Procurement Canada	30	33	17	5	4	10	1	71	10	8813
2018	Real Property Branch	31	33	16	6	4	9	1	71	11	1077
2018	Infrastructure and Asset Management	20	40	16	9	2	14	0	69	12	49

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Public Services and Procurement Canada	6	94	8818
2018	Real Property Branch	6	94	1077

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Public Services and Procurement Canada	33	507
2018	Real Property Branch	26	65

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Public Services and Procurement Canada	78	507
2018	Real Property Branch	73	65

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Public Services and Procurement Canada	4	507
2018	Real Property Branch	9	65

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Public Services and Procurement Canada	8	507

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Public Services and Procurement Canada	2	507

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Public Services and Procurement Canada	10	507
2018	Real Property Branch	20	65

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Public Services and Procurement Canada	16	507
2018	Real Property Branch	10	65

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Public Services and Procurement Canada	16	507
2018	Real Property Branch	18	65

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Public Services and Procurement Canada	10	507

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Public Services and Procurement Canada	4	507

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Public Services and Procurement Canada	29	507
2018	Real Property Branch	29	65

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Public Services and Procurement Canada	22	507
2018	Real Property Branch	27	65

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Public Services and Procurement Canada	3	507

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	Public Services and Procurement Canada	2	507

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Public Services and Procurement Canada	6	507

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Public Services and Procurement Canada	12	507
2018	Real Property Branch	11	65

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Public Services and Procurement Canada	1	507
2018	Real Property Branch	0	65

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Public Services and Procurement Canada	17	507
2018	Real Property Branch	15	65

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	(%)	Total responses
2018	Public Service	0	11783
2018	Real Property Branch	0	65

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Public Services and Procurement Canada	27	507
2018	Real Property Branch	30	65

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Public Services and Procurement Canada	34	506
2018	Real Property Branch	26	65

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Public Services and Procurement Canada	15	506
2018	Real Property Branch	16	65

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Public Services and Procurement Canada	9	506

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Public Services and Procurement Canada	15	506
2018	Real Property Branch	10	65

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Public Services and Procurement Canada	5	506

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Public Services and Procurement Canada	6	506

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Public Services and Procurement Canada	12	506
2018	Real Property Branch	13	65

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Public Services and Procurement Canada	10	506
2018	Real Property Branch	8	65

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Public Services and Procurement Canada	46	506
2018	Real Property Branch	49	65

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Public Services and Procurement Canada	5	479

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Public Services and Procurement Canada	13	479
2018	Real Property Branch	18	62

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049
2018	Public Services and Procurement Canada	3	479

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Public Services and Procurement Canada	3	479

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Public Services and Procurement Canada	2	479
2018	Real Property Branch	0	62

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Public Services and Procurement Canada	6	479

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Public Services and Procurement Canada	9	479
2018	Real Property Branch	7	62

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Public Services and Procurement Canada	11	479
2018	Real Property Branch	10	62

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Public Services and Procurement Canada	13	479

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Public Services and Procurement Canada	30	479
2018	Real Property Branch	31	62

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Public Services and Procurement Canada	12	479
2018	Real Property Branch	13	62

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Public Services and Procurement Canada	45	479
2018	Real Property Branch	50	62

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Public Services and Procurement Canada	2	479

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Public Services and Procurement Canada	63	479
2018	Real Property Branch	64	62

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Public Services and Procurement Canada	4	479

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Public Services and Procurement Canada	15	479
2018	Real Property Branch	9	62

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Public Services and Procurement Canada	19	19	22	3	3	29	6	58	8	8802
2018	Real Property Branch	18	19	24	3	2	28	6	55	8	1085
2018	Infrastructure and Asset Management	12	21	23	0	0	39	4	60	0	50

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Public Services and Procurement Canada	31	33	18	3	2	12	1	73	6	8800
2018	Real Property Branch	30	34	21	3	2	11	1	72	5	1084
2018	Infrastructure and Asset Management	21	45	17	2	0	15	0	78	2	50

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Public Services and Procurement Canada	54	27	10	4	4	1	82	8	8766
2018	Real Property Branch	54	27	10	3	5	1	81	8	1072
2018	Infrastructure and Asset Management	54	34	3	3	6	0	88	9	49

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	71	13	161108
2018	Public Services and Procurement Canada	34	41	14	6	3	2	77	9	8821
2018	Real Property Branch	34	39	15	5	4	2	75	9	1082
2018	Infrastructure and Asset Management	20	40	25	10	0	4	63	11	50

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Public Services and Procurement Canada	25	37	17	12	7	2	63	19	8834
2018	Real Property Branch	25	38	17	11	7	1	64	18	1084
2018	Infrastructure and Asset Management	15	44	20	12	9	0	60	21	50

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	1	46	32	161369
2018	Public Services and Procurement Canada	18	24	24	15	18	1	43	33	8824
2018	Real Property Branch	17	24	25	14	18	1	42	33	1084
2018	Infrastructure and Asset Management	20	18	33	14	15	0	38	29	49

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	0	1	45	27	161255
2018	Public Services and Procurement Canada	18	25	29	16	11	0	1	44	27	8824
2018	Real Property Branch	16	26	31	15	10	1	1	43	26	1082
2018	Infrastructure and Asset Management	23	27	23	19	8	0	0	50	27	49

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	2	55	21	160603
2018	Public Services and Procurement Canada	22	28	25	14	9	1	51	23	8794
2018	Real Property Branch	19	30	27	15	8	1	50	23	1079
2018	Infrastructure and Asset Management	28	21	26	14	9	2	50	24	49

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Public Services and Procurement Canada	20	24	24	17	13	1	1	45	31	8783
2018	Real Property Branch	16	25	28	17	12	1	1	41	30	1075
2018	Infrastructure and Asset Management	17	16	33	23	9	0	2	34	32	49

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	0	6	75	11	160698
2018	Public Services and Procurement Canada	44	23	15	7	5	1	5	72	12	8808
2018	Real Property Branch	40	27	17	7	4	1	6	71	11	1082
2018	Infrastructure and Asset Management	30	32	26	7	2	0	4	64	9	49

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	0	1	58	20	161068
2018	Public Services and Procurement Canada	33	27	21	10	8	0	1	61	18	8801
2018	Real Property Branch	29	28	22	10	8	1	1	59	19	1084
2018	Infrastructure and Asset Management	23	35	24	10	8	0	0	58	18	49

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Public Services and Procurement Canada	26	33	24	10	5	1	1	60	16	8782
2018	Real Property Branch	23	34	24	11	5	1	1	59	16	1079
2018	Infrastructure and Asset Management	31	24	28	11	5	0	2	56	16	49

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Public Services and Procurement Canada	21	30	25	15	7	1	1	52	22	8791
2018	Real Property Branch	19	33	26	15	6	0	1	52	22	1076
2018	Infrastructure and Asset Management	32	24	13	24	5	0	2	57	30	49

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	19	160624
2018	Public Services and Procurement Canada	25	31	23	13	7	0	1	57	20	8780
2018	Real Property Branch	23	31	25	14	6	1	1	54	20	1079
2018	Infrastructure and Asset Management	33	25	21	16	5	0	0	57	21	49

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	18	160191
2018	Public Services and Procurement Canada	27	28	23	13	8	0	1	55	21	8757
2018	Real Property Branch	26	28	25	14	6	1	1	55	20	1070
2018	Infrastructure and Asset Management	25	37	24	9	2	2	0	64	11	47

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Public Services and Procurement Canada	53	23	12	5	4	2	78	9	8755
2018	Real Property Branch	51	24	15	4	4	2	77	8	1073
2018	Infrastructure and Asset Management	47	15	26	4	5	4	64	9	48

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Public Services and Procurement Canada	69	15	6	2	2	1	5	89	5	8762
2018	Real Property Branch	66	18	6	3	2	1	4	88	5	1072
2018	Infrastructure and Asset Management	66	17	9	4	2	0	2	85	6	48

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Public Services and Procurement Canada	69	13	6	3	4	1	4	86	7	8760
2018	Real Property Branch	66	15	6	3	4	1	4	85	8	1078
2018	Infrastructure and Asset Management	70	10	10	4	6	0	0	81	9	49

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	0	1	81	7	160968
2018	Public Services and Procurement Canada	57	24	10	4	2	0	2	83	7	8800
2018	Real Property Branch	54	25	11	6	2	1	1	81	8	1079
2018	Infrastructure and Asset Management	47	35	7	7	3	2	0	83	10	50

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	1	76	12	160500
2018	Public Services and Procurement Canada	58	20	10	6	5	2	79	11	8780
2018	Real Property Branch	54	21	11	7	5	1	76	13	1078
2018	Infrastructure and Asset Management	50	25	8	12	5	0	74	17	50

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	0	26	88	4	159765
2018	Public Services and Procurement Canada	56	12	6	2	1	0	23	89	4	8737
2018	Real Property Branch	54	15	6	3	1	1	20	87	5	1069
2018	Infrastructure and Asset Management	41	28	2	3	2	0	23	91	7	50

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	0	6	86	4	160250
2018	Public Services and Procurement Canada	63	19	8	2	1	0	5	87	4	8761
2018	Real Property Branch	59	22	8	3	1	1	5	87	5	1078
2018	Infrastructure and Asset Management	54	30	6	4	0	0	5	90	4	50

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	0	4	83	10	160852
2018	Public Services and Procurement Canada	65	15	7	4	5	1	4	83	9	8790
2018	Real Property Branch	65	16	8	3	4	1	4	85	7	1079
2018	Infrastructure and Asset Management	72	10	7	3	8	0	0	83	10	50

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Public Services and Procurement Canada	50	27	13	5	2	2	79	7	8787
2018	Real Property Branch	51	27	12	5	2	2	80	8	1082
2018	Infrastructure and Asset Management	49	31	12	6	0	2	81	6	50

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Public Services and Procurement Canada	14	32	36	14	5	45	18	8833
2018	Real Property Branch	13	31	36	14	5	44	19	1080
2018	Infrastructure and Asset Management	15	18	48	16	3	33	19	47

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	32	30	159815
2018	Public Services and Procurement Canada	10	19	38	22	11	33	28	8705
2018	Real Property Branch	9	18	36	23	13	37	27	1073
2018	Infrastructure and Asset Management	10	20	40	16	14	30	30	48

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Public Services and Procurement Canada	26	27	22	12	11	1	1	27	73	8848
2018	Real Property Branch	25	25	24	12	12	1	1	25	75	1087
2018	Infrastructure and Asset Management	40	13	15	14	13	6	0	42	58	50

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Public Services and Procurement Canada	21	6336
2018	Real Property Branch	23	790
2018	Infrastructure and Asset Management	20	27

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Public Services and Procurement Canada	35	6336
2018	Real Property Branch	39	790
2018	Infrastructure and Asset Management	34	27

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Public Services and Procurement Canada	24	6336
2018	Real Property Branch	25	790
2018	Infrastructure and Asset Management	21	27

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Public Services and Procurement Canada	47	6336
2018	Real Property Branch	49	790
2018	Infrastructure and Asset Management	48	27

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Public Services and Procurement Canada	7	6336
2018	Real Property Branch	5	790
2018	Infrastructure and Asset Management	3	27

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Public Services and Procurement Canada	33	6336
2018	Real Property Branch	34	790
2018	Infrastructure and Asset Management	36	27

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Public Services and Procurement Canada	35	6336
2018	Real Property Branch	35	790
2018	Infrastructure and Asset Management	54	27

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Public Services and Procurement Canada	6	41	19	11	6	18	6061
2018	Real Property Branch	5	34	19	13	5	24	765
2018	Infrastructure and Asset Management	0	27	18	20	0	36	26

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Public Services and Procurement Canada	30	70	6301
2018	Real Property Branch	31	69	789
2018	Infrastructure and Asset Management	24	76	27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Public Services and Procurement Canada	37	16	15	10	12	1	8	59	25	8825
2018	Real Property Branch	34	17	15	10	14	1	8	57	26	1084
2018	Infrastructure and Asset Management	39	20	9	7	11	5	9	69	21	50

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Public Services and Procurement Canada	10	21	19	18	23	1	7	34	45	6324
2018	Real Property Branch	8	20	20	17	27	2	6	30	47	788
2018	Infrastructure and Asset Management	0	6	24	23	43	0	4	7	68	27

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Public Services and Procurement Canada	6	13	16	20	37	2	6	20	62	6322
2018	Real Property Branch	4	16	17	20	36	2	5	21	61	789
2018	Infrastructure and Asset Management	0	7	11	22	60	0	0	7	82	27

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Infrastructure and Asset Management

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored