2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 22 44 24 3 6 0 0 66 9 98
2018 AR-03 25 33 42 0 0 0 0 58 0 12
2018 AR-04 25 38 25 0 13 0 0 63 13 16
2018 AR-05 22 46 24 5 3 0 0 68 8 37
2018 AR-06 19 56 19 0 6 0 0 75 6 16
2017 AR 27 52 9 9 4 0 0 78 13 101
2017 AR-03 30 40 10 10 10 0 0 70 20 10
2017 AR-04 23 46 19 12 0 0 0 69 12 26
2017 AR-05 24 59 8 8 0 0 0 84 8 37
2017 AR-06 28 61 0 0 11 0 0 89 11 18
2014 AR 23 48 12 10 7 0 0 71 17 100
2014 AR-04 17 37 14 20 11 0 0 54 31 35
2014 AR-05 31 50 4 8 8 0 0 81 15 26
2014 AR-06 21 63 13 4 0 0 0 83 4 24
2011 AR 28 45 11 11 5 0 0 73 16 107
2011 AR-04 28 41 10 10 10 0 0 69 21 29
2011 AR-05 7 50 14 21 7 0 0 57 29 28
2011 AR-06 42 42 12 3 0 0 0 85 3 33
2008 AR 24 55 9 8 3 0 0 79 12 86
2008 AR-04 33 54 4 4 4 0 0 88 8 24
2008 AR-05 21 52 14 10 3 0 0 72 14 29
2008 AR-06 24 62 10 5 0 0 0 86 5 21

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 18 33 22 16 10 0 0 51 27 98
2018 AR-03 21 29 43 7 0 0 0 50 7 14
2018 AR-04 25 38 6 19 13 0 0 63 31 16
2018 AR-05 14 25 31 17 14 0 0 39 31 36
2018 AR-06 19 44 6 19 13 0 0 63 31 16
2017 AR 22 33 19 17 9 0 1 55 26 101
2017 AR-03 50 20 20 10 0 0 0 70 10 10
2017 AR-04 7 42 19 15 12 0 4 52 28 26
2017 AR-05 22 19 27 27 5 0 0 40 33 37
2017 AR-06 17 50 11 0 22 0 0 67 22 18

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 33 41 15 6 4 0 0 74 10 97
2018 AR-03 29 36 21 14 0 0 0 64 14 14
2018 AR-04 33 47 13 0 7 0 0 80 7 15
2018 AR-05 33 44 11 8 3 0 0 78 11 36
2018 AR-06 31 31 25 6 6 0 0 63 13 16
2017 AR 40 49 4 5 3 0 0 88 8 101
2017 AR-03 50 20 10 10 10 0 0 70 20 10
2017 AR-04 19 73 8 0 0 0 0 92 0 26
2017 AR-05 43 51 3 3 0 0 0 95 3 37
2017 AR-06 50 39 0 6 6 0 0 89 11 18
2014 AR 58 30 8 4 0 0 0 88 4 100
2014 AR-04 46 43 6 6 0 0 0 89 6 35
2014 AR-05 58 27 15 0 0 0 0 85 0 26
2014 AR-06 71 13 8 8 0 0 0 83 8 24
2011 AR 51 36 8 5 0 0 0 87 5 107
2011 AR-04 45 45 3 7 0 0 0 90 7 29
2011 AR-05 36 43 14 7 0 0 0 79 7 28
2011 AR-06 64 27 9 0 0 0 0 91 0 33

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 29 48 14 6 3 0 0 77 9 98
2018 AR-03 36 29 29 7 0 0 0 64 7 14
2018 AR-04 44 38 0 13 6 0 0 81 19 16
2018 AR-05 22 56 14 6 3 0 0 78 8 36
2018 AR-06 25 44 25 0 6 0 0 69 6 16
2017 AR 34 42 14 6 3 0 0 77 9 99
2017 AR-04 23 46 19 12 0 0 0 69 12 26
2017 AR-05 30 54 14 3 0 0 0 84 3 37
2017 AR-06 41 35 12 0 12 0 0 76 12 17
2014 AR 35 45 10 8 1 0 1 81 9 100
2014 AR-04 26 46 14 11 0 0 3 74 12 35
2014 AR-05 38 39 8 15 0 0 0 77 15 26
2014 AR-06 46 46 8 0 0 0 0 92 0 24
2011 AR 33 47 12 5 3 1 0 80 8 107
2011 AR-04 34 34 14 10 3 3 0 71 14 29
2011 AR-05 18 43 29 4 7 0 0 61 11 28
2011 AR-06 39 58 3 0 0 0 0 97 0 33
2008 AR 25 61 8 5 1 0 0 86 6 87
2008 AR-04 38 54 0 8 0 0 0 92 8 24
2008 AR-05 23 57 13 3 3 0 0 80 7 30
2008 AR-06 19 71 10 0 0 0 0 90 0 21

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 27 34 25 7 7 0 0 61 14 100
2018 AR-03 36 36 14 7 7 0 0 71 14 14
2018 AR-04 50 19 25 6 0 0 0 69 6 16
2018 AR-05 19 38 27 8 8 0 0 57 16 37
2018 AR-06 13 56 19 6 6 0 0 69 13 16
2017 AR 20 37 19 13 11 0 0 57 24 100
2017 AR-03 30 40 10 20 0 0 0 70 20 10
2017 AR-04 20 44 20 4 12 0 0 64 16 25
2017 AR-05 13 35 27 16 8 0 0 48 24 37
2017 AR-06 17 44 11 17 11 0 0 61 28 18
2014 AR 15 38 22 15 9 1 0 54 24 100
2014 AR-04 14 31 26 20 6 3 0 47 26 35
2014 AR-05 15 42 15 8 19 0 0 58 27 26
2014 AR-06 13 46 25 13 4 0 0 58 17 24
2011 AR 17 36 19 14 14 0 0 53 28 107
2011 AR-04 10 38 21 10 21 0 0 48 31 29
2011 AR-05 11 29 18 18 25 0 0 39 43 28
2011 AR-06 24 36 24 15 0 0 0 61 15 33

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 24 37 22 11 6 0 0 61 17 100
2018 AR-03 29 36 7 21 7 0 0 64 29 14
2018 AR-04 50 19 25 6 0 0 0 69 6 16
2018 AR-05 19 41 22 11 8 0 0 59 19 37
2018 AR-06 6 56 25 6 6 0 0 63 13 16
2017 AR 21 36 20 19 5 0 0 56 24 101
2017 AR-03 30 30 20 20 0 0 0 60 20 10
2017 AR-04 23 42 15 15 4 0 0 65 19 26
2017 AR-05 14 38 27 22 0 0 0 51 22 37
2017 AR-06 17 44 11 17 11 0 0 61 28 18
2014 AR 15 38 25 15 6 0 1 54 21 100
2014 AR-04 11 29 34 11 11 0 3 41 24 35
2014 AR-05 19 38 15 23 4 0 0 58 27 26
2014 AR-06 4 67 21 8 0 0 0 71 8 24
2011 AR 19 37 22 13 9 0 0 56 23 106
2011 AR-04 7 43 18 14 18 0 0 50 32 28
2011 AR-05 14 32 29 7 18 0 0 46 25 28
2011 AR-06 30 33 18 18 0 0 0 64 18 33
2008 AR 9 34 18 24 15 0 0 43 39 88
2008 AR-04 16 40 8 16 20 0 0 56 36 25
2008 AR-05 3 33 17 30 17 0 0 37 47 30
2008 AR-06 5 33 33 24 5 0 0 38 29 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 18 34 23 14 10 1 0 53 24 100
2018 AR-03 29 29 7 21 14 0 0 57 36 14
2018 AR-04 31 25 31 13 0 0 0 56 13 16
2018 AR-05 8 38 27 11 14 3 0 47 25 37
2018 AR-06 25 38 25 6 6 0 0 63 13 16
2017 AR 22 28 20 14 9 8 0 54 25 101
2017 AR-03 30 20 30 0 20 0 0 50 20 10
2017 AR-04 19 27 15 12 12 15 0 54 27 26
2017 AR-05 13 33 24 14 5 11 0 52 21 37
2017 AR-06 28 27 11 28 6 0 0 55 33 18
2014 AR 21 27 17 20 5 8 2 53 28 100
2014 AR-04 14 34 11 23 6 11 0 55 32 35
2014 AR-05 27 23 12 19 8 8 4 56 30 26
2014 AR-06 17 33 29 13 0 8 0 55 14 24
2011 AR 22 29 21 14 10 3 1 52 26 105
2011 AR-04 14 36 21 14 14 0 0 50 29 28
2011 AR-05 11 25 18 18 21 4 4 38 42 28
2011 AR-06 34 28 22 13 0 3 0 65 13 32
2008 AR 16 33 23 17 10 1 0 49 28 88
2008 AR-04 20 40 16 12 12 0 0 60 24 25
2008 AR-05 10 27 27 23 10 3 0 38 34 30
2008 AR-06 19 33 33 10 5 0 0 52 14 21
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 25 19 10 9 4 1 60 20 99
2018 AR-03 36 14 0 36 0 14 0 58 42 14
2018 AR-04 27 40 20 7 0 7 0 71 7 15
2018 AR-05 27 27 22 8 14 3 0 56 22 37
2018 AR-06 38 38 19 0 6 0 0 75 6 16
2017 AR 44 25 13 9 5 4 1 72 15 101
2017 AR-03 70 10 10 10 0 0 0 80 10 10
2017 AR-04 34 31 8 12 4 8 4 74 17 26
2017 AR-05 38 27 16 11 3 5 0 68 14 37
2017 AR-06 45 22 16 6 11 0 0 67 17 18
2014 AR 34 31 16 10 6 2 1 67 17 100
2014 AR-04 26 26 17 17 6 6 3 56 25 35
2014 AR-05 23 39 27 4 8 0 0 61 12 26
2014 AR-06 50 33 8 4 4 0 0 83 8 24
2011 AR 32 35 21 6 4 3 1 69 10 107
2011 AR-04 21 28 24 14 7 7 0 52 22 29
2011 AR-05 29 32 25 7 7 0 0 61 14 28
2011 AR-06 39 36 21 0 0 3 0 78 0 33
2008 AR 30 38 14 13 6 1 0 68 18 88
2008 AR-04 20 48 16 12 4 0 0 68 16 25
2008 AR-05 40 27 7 17 10 0 0 67 27 30
2008 AR-06 24 43 24 10 0 0 0 67 10 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 29 22 20 19 8 1 0 52 28 99
2018 AR-03 29 21 14 21 14 0 0 50 36 14
2018 AR-04 33 27 20 13 0 7 0 64 14 15
2018 AR-05 24 19 22 22 14 0 0 43 35 37
2018 AR-06 38 38 19 6 0 0 0 75 6 16
2017 AR 35 37 9 11 7 2 0 73 18 101
2017 AR-03 70 10 10 10 0 0 0 80 10 10
2017 AR-04 27 42 8 15 4 4 0 72 20 26
2017 AR-05 30 38 11 11 8 3 0 69 20 37
2017 AR-06 28 39 11 11 11 0 0 67 22 18
2014 AR 33 40 10 9 7 1 0 74 16 100
2014 AR-04 11 49 17 11 9 3 0 62 21 35
2014 AR-05 46 27 8 12 8 0 0 73 19 26
2014 AR-06 42 46 4 8 0 0 0 88 8 24
2011 AR 28 40 17 8 5 2 0 70 13 107
2011 AR-04 14 34 28 14 7 3 0 50 21 29
2011 AR-05 21 43 18 11 7 0 0 64 18 28
2011 AR-06 36 52 9 3 0 0 0 88 3 33
2008 AR 28 34 13 14 9 2 0 64 23 88
2008 AR-04 24 20 20 16 16 4 0 46 33 25
2008 AR-05 33 40 7 13 7 0 0 73 20 30
2008 AR-06 29 38 14 14 5 0 0 67 19 21

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 28 24 18 15 11 1 2 54 27 99
2018 AR-03 36 14 29 14 7 0 0 50 21 14
2018 AR-04 33 33 20 0 7 7 0 71 7 15
2018 AR-05 24 24 16 19 16 0 0 49 35 37
2018 AR-06 38 31 13 13 6 0 0 69 19 16
2017 AR 42 32 6 12 8 0 0 74 20 100
2017 AR-03 80 0 0 20 0 0 0 80 20 10
2017 AR-04 38 35 4 23 0 0 0 73 23 26
2017 AR-05 33 36 11 8 11 0 0 69 20 36
2017 AR-06 39 33 6 6 17 0 0 72 22 18
2014 AR 30 34 21 7 7 1 0 65 14 100
2014 AR-04 14 34 26 14 9 3 0 50 24 35
2014 AR-05 34 31 23 0 12 0 0 65 12 26
2014 AR-06 46 33 8 8 4 0 0 79 13 24

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 16 28 29 12 8 6 0 47 22 99
2018 AR-03 21 50 14 7 0 7 0 77 8 14
2018 AR-04 25 25 19 13 0 19 0 62 15 16
2018 AR-05 8 30 27 11 19 5 0 40 31 37
2018 AR-06 19 19 44 13 6 0 0 38 19 16
2017 AR 23 37 17 10 7 7 0 64 18 101
2017 AR-03 50 20 20 0 10 0 0 70 10 10
2017 AR-04 23 35 19 19 0 4 0 60 20 26
2017 AR-05 14 40 16 5 8 16 0 64 16 37
2017 AR-06 28 39 17 11 6 0 0 67 17 18
2014 AR 22 36 18 9 5 10 0 64 15 100
2014 AR-04 11 37 26 11 6 9 0 53 19 35
2014 AR-05 15 46 15 8 4 12 0 70 13 26
2014 AR-06 38 29 17 8 0 8 0 73 9 24
2011 AR 23 30 23 9 6 8 0 58 16 107
2011 AR-04 14 34 24 7 10 10 0 54 19 29
2011 AR-05 7 14 36 18 11 14 0 25 33 28
2011 AR-06 36 39 15 3 0 6 0 81 3 33

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 13 22 28 18 13 5 0 37 33 99
2018 AR-03 7 50 14 14 7 7 0 62 23 14
2018 AR-04 25 25 19 6 13 13 0 57 21 16
2018 AR-05 11 11 32 22 19 5 0 23 43 37
2018 AR-06 13 19 31 31 6 0 0 31 38 16
2017 AR 15 34 19 12 16 4 0 51 29 100
2017 AR-03 30 40 10 10 10 0 0 70 20 10
2017 AR-04 19 39 23 8 12 0 0 58 19 26
2017 AR-05 8 27 20 17 17 11 0 40 38 36
2017 AR-06 17 27 22 17 17 0 0 44 33 18
2014 AR 15 30 28 15 8 4 0 47 24 100
2014 AR-04 6 23 40 17 14 0 0 29 31 35
2014 AR-05 15 31 27 19 4 4 0 48 24 26
2014 AR-06 25 33 25 8 0 8 0 64 9 24
2011 AR 17 31 25 15 9 3 0 49 25 107
2011 AR-04 3 24 31 17 17 7 0 30 37 29
2011 AR-05 11 21 25 25 14 4 0 33 41 28
2011 AR-06 24 48 21 6 0 0 0 73 6 33
2008 AR 3 28 23 19 23 3 0 33 44 88
2008 AR-04 0 36 24 8 28 4 0 38 38 25
2008 AR-05 3 20 23 23 27 3 0 24 52 30
2008 AR-06 5 29 24 29 10 5 0 35 40 21

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 11 12 36 18 12 10 0 26 34 99
2018 AR-03 7 21 21 14 14 21 0 36 36 14
2018 AR-04 25 6 38 6 0 25 0 42 8 16
2018 AR-05 8 8 38 19 22 5 0 17 43 37
2018 AR-06 13 19 31 31 6 0 0 31 38 16
2017 AR 11 26 19 19 16 10 0 41 39 101
2017 AR-03 30 0 30 10 20 10 0 33 33 10
2017 AR-04 15 23 23 15 15 8 0 41 33 26
2017 AR-05 8 22 14 27 11 19 0 37 47 37
2017 AR-06 0 50 11 22 17 0 0 50 39 18
2014 AR 10 25 25 25 9 6 0 37 36 100
2014 AR-04 6 17 34 26 14 3 0 24 41 35
2014 AR-05 8 34 23 27 4 4 0 44 32 26
2014 AR-06 21 21 21 29 4 4 0 43 35 24
2011 AR 7 25 35 21 7 5 0 34 29 107
2011 AR-04 0 21 34 17 17 10 0 23 38 29
2011 AR-05 4 25 36 21 11 4 0 30 33 28
2011 AR-06 15 27 36 21 0 0 0 42 21 33
2008 AR 3 15 19 31 17 15 0 21 56 88
2008 AR-04 0 12 16 32 20 20 0 15 65 25
2008 AR-05 3 13 20 30 20 13 0 19 58 30
2008 AR-06 0 19 29 38 10 5 0 20 50 21

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 10 27 27 20 10 5 0 39 32 99
2018 AR-03 21 14 29 7 14 14 0 42 25 14
2018 AR-04 19 25 25 19 6 6 0 47 27 16
2018 AR-05 5 35 30 16 14 0 0 41 30 37
2018 AR-06 13 19 25 38 6 0 0 31 44 16
2017 AR 12 38 19 10 14 8 0 54 26 101
2017 AR-03 30 30 20 10 10 0 0 60 20 10
2017 AR-04 7 39 23 8 12 12 0 52 22 26
2017 AR-05 16 30 22 8 11 14 0 53 22 37
2017 AR-06 6 56 5 17 17 0 0 61 33 18
2014 AR 9 34 21 18 15 2 0 44 34 99
2014 AR-04 3 24 32 12 29 0 0 26 41 34
2014 AR-05 12 50 19 15 4 0 0 61 19 26
2014 AR-06 13 38 13 25 8 4 0 52 35 24
2011 AR 12 32 23 23 9 1 0 45 32 106
2011 AR-04 0 39 14 32 14 0 0 39 46 28
2011 AR-05 14 14 25 25 18 4 0 30 44 28
2011 AR-06 15 39 18 24 3 0 0 55 27 33
2008 AR 2 39 19 18 19 2 0 42 38 88
2008 AR-04 4 44 24 16 12 0 0 48 28 25
2008 AR-05 3 30 23 17 23 3 0 34 41 30
2008 AR-06 0 43 19 24 14 0 0 43 38 21
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 17 30 19 19 15 0 0 47 34 100
2018 AR-03 21 43 14 21 0 0 0 64 21 14
2018 AR-04 31 31 13 0 25 0 0 63 25 16
2018 AR-05 14 22 22 27 16 0 0 35 43 37
2018 AR-06 13 38 25 13 13 0 0 50 25 16
2017 AR 21 29 17 15 18 0 1 50 33 101
2017 AR-03 50 10 10 30 0 0 0 60 30 10
2017 AR-04 11 27 19 19 19 0 4 40 40 26
2017 AR-05 16 27 19 19 19 0 0 43 38 37
2017 AR-06 22 39 16 0 22 0 0 61 22 18
2014 AR 14 36 22 14 14 0 0 50 28 100
2014 AR-04 11 29 26 9 26 0 0 40 34 35
2014 AR-05 11 35 19 27 8 0 0 46 35 26
2014 AR-06 17 50 21 8 4 0 0 67 13 24
2011 AR 15 36 24 16 8 0 0 51 24 107
2011 AR-04 10 31 17 17 24 0 0 41 41 29
2011 AR-05 11 25 32 25 7 0 0 36 32 28
2011 AR-06 21 39 33 6 0 0 0 61 6 33

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 19 36 18 15 11 1 0 56 26 100
2018 AR-03 14 36 29 21 0 0 0 50 21 14
2018 AR-04 25 56 0 6 6 6 0 87 13 16
2018 AR-05 16 30 22 16 16 0 0 46 32 37
2018 AR-06 13 38 25 19 6 0 0 50 25 16
2017 AR 18 38 17 18 10 0 0 55 28 101
2017 AR-03 30 50 10 0 10 0 0 80 10 10
2017 AR-04 11 46 23 15 4 0 0 58 19 26
2017 AR-05 19 29 19 24 8 0 0 48 33 37
2017 AR-06 17 44 17 11 11 0 0 61 22 18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 6 20 20 20 15 18 0 32 43 99
2018 AR-03 0 7 7 36 14 36 0 11 78 14
2018 AR-04 13 13 31 6 6 31 0 36 18 16
2018 AR-05 6 19 17 28 17 14 0 29 52 36
2018 AR-06 6 38 38 0 13 6 0 47 13 16
2017 AR 6 20 23 18 14 18 2 32 40 101
2017 AR-03 0 20 20 20 30 10 0 22 56 10
2017 AR-04 11 15 27 15 8 23 0 35 30 26
2017 AR-05 8 11 24 16 14 24 3 26 41 37
2017 AR-06 0 55 17 17 6 6 0 59 24 18
2014 AR 6 20 24 22 16 11 1 30 43 100
2014 AR-04 0 14 26 20 20 17 3 18 50 35
2014 AR-05 0 19 27 23 15 15 0 23 46 26
2014 AR-06 21 29 17 25 8 0 0 50 33 24

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 24 32 14 14 13 1 1 58 28 99
2018 AR-03 29 36 7 21 7 0 0 64 29 14
2018 AR-04 27 40 20 0 7 7 0 71 7 15
2018 AR-05 22 27 16 19 16 0 0 49 35 37
2018 AR-06 25 50 13 6 6 0 0 75 13 16
2017 AR 29 37 8 14 10 2 1 67 25 101
2017 AR-03 70 10 0 20 0 0 0 80 20 10
2017 AR-04 19 35 15 15 8 4 4 58 25 26
2017 AR-05 30 35 8 14 11 3 0 67 25 37
2017 AR-06 17 44 6 17 17 0 0 61 33 18
2014 AR 26 39 15 14 4 2 0 66 18 100
2014 AR-04 17 34 17 23 3 6 0 55 27 35
2014 AR-05 27 46 15 8 4 0 0 73 12 26
2014 AR-06 29 46 13 8 4 0 0 75 13 24
2011 AR 25 34 28 7 5 1 0 59 12 107
2011 AR-04 10 34 31 14 7 3 0 46 21 29
2011 AR-05 21 32 32 7 7 0 0 54 14 28
2011 AR-06 39 30 30 0 0 0 0 70 0 33
2008 AR 18 30 26 17 7 1 1 49 24 88
2008 AR-04 16 28 28 16 8 0 4 46 25 25
2008 AR-05 23 30 20 23 3 0 0 53 27 30
2008 AR-06 14 33 38 10 5 0 0 48 14 21

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 13 39 26 9 4 4 4 57 14 23
2018 AR-06 15 31 31 15 0 0 8 50 17 13
2017 AR 10 52 5 14 14 5 0 65 30 21
2017 AR-06 15 54 8 15 0 8 0 75 17 13
2014 AR 25 29 21 13 8 4 0 57 22 24
2014 AR-06 31 25 19 13 6 6 0 60 20 16

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 19 41 11 18 11 0 0 60 29 100
2018 AR-03 21 36 14 21 7 0 0 57 29 14
2018 AR-04 25 56 6 6 6 0 0 81 13 16
2018 AR-05 16 38 14 22 11 0 0 54 32 37
2018 AR-06 19 44 6 13 19 0 0 63 31 16
2017 AR 15 42 13 19 11 0 1 57 30 101
2017 AR-03 20 50 0 10 20 0 0 70 30 10
2017 AR-04 15 35 23 23 4 0 0 50 27 26
2017 AR-05 14 40 8 22 16 0 0 54 38 37
2017 AR-06 6 61 17 11 6 0 0 67 16 18
2014 AR 8 24 15 30 22 1 0 32 53 100
2014 AR-04 0 23 9 37 29 3 0 24 68 35
2014 AR-05 8 35 15 27 15 0 0 42 42 26
2014 AR-06 13 13 21 29 25 0 0 25 54 24
2011 AR 19 46 13 18 5 0 0 64 22 107
2011 AR-04 0 59 10 24 7 0 0 59 31 29
2011 AR-05 18 36 21 18 7 0 0 54 25 28
2011 AR-06 36 42 12 9 0 0 0 79 9 33
2008 AR 19 43 19 13 5 0 1 63 17 88
2008 AR-04 28 24 32 4 12 0 0 52 16 25
2008 AR-05 20 53 3 20 3 0 0 73 23 30
2008 AR-06 14 57 19 10 0 0 0 71 10 21

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 35 9 4 5 0 0 82 9 99
2018 AR-03 36 29 29 7 0 0 0 64 7 14
2018 AR-04 44 38 6 6 6 0 0 81 13 16
2018 AR-05 38 46 11 0 5 0 0 84 5 37
2018 AR-06 47 33 0 13 7 0 0 80 20 15
2017 AR 44 39 8 7 3 0 0 82 10 101
2017 AR-03 50 30 10 10 0 0 0 80 10 10
2017 AR-04 38 39 15 4 4 0 0 77 8 26
2017 AR-05 41 51 5 3 0 0 0 92 3 37
2017 AR-06 45 33 6 6 11 0 0 78 17 18
2014 AR 41 41 5 6 7 0 0 82 13 100
2014 AR-04 40 37 6 11 6 0 0 77 17 35
2014 AR-05 34 50 0 4 12 0 0 85 15 26
2014 AR-06 50 38 4 4 4 0 0 88 8 24
2011 AR 48 33 9 5 6 0 0 81 10 105
2011 AR-04 41 24 10 10 14 0 0 66 24 29
2011 AR-05 37 44 11 0 7 0 0 81 7 27
2011 AR-06 63 31 6 0 0 0 0 94 0 32
2008 AR 36 43 8 11 1 0 0 80 13 88
2008 AR-04 48 40 4 8 0 0 0 88 8 25
2008 AR-05 37 37 13 10 3 0 0 73 13 30
2008 AR-06 29 52 0 19 0 0 0 81 19 21

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 48 41 1 7 3 0 0 89 10 100
2018 AR-03 36 50 0 7 7 0 0 86 14 14
2018 AR-04 56 31 0 13 0 0 0 88 13 16
2018 AR-05 38 51 0 8 3 0 0 89 11 37
2018 AR-06 44 44 6 6 0 0 0 88 6 16
2017 AR 46 38 5 9 2 0 0 84 11 100
2017 AR-03 50 40 0 10 0 0 0 90 10 10
2017 AR-04 48 36 0 16 0 0 0 84 16 25
2017 AR-05 43 41 8 5 3 0 0 84 8 37
2017 AR-06 45 39 11 0 6 0 0 83 6 18
2014 AR 43 40 7 6 4 0 0 83 10 100
2014 AR-04 34 46 9 6 6 0 0 80 11 35
2014 AR-05 46 39 0 8 8 0 0 85 15 26
2014 AR-06 54 33 8 4 0 0 0 88 4 24
2011 AR 48 39 4 7 3 0 0 87 9 107
2011 AR-04 28 41 7 21 3 0 0 69 24 29
2011 AR-05 43 46 4 0 7 0 0 89 7 28
2011 AR-06 73 27 0 0 0 0 0 100 0 33
2008 AR 38 49 10 2 1 0 0 86 3 88
2008 AR-04 52 36 12 0 0 0 0 88 0 25
2008 AR-05 23 57 13 3 3 0 0 80 7 30
2008 AR-06 43 52 0 5 0 0 0 95 5 21

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 37 16 16 12 2 1 54 29 98
2018 AR-03 14 29 29 14 14 0 0 43 29 14
2018 AR-04 27 33 13 13 0 7 7 69 15 15
2018 AR-05 11 42 11 14 19 3 0 54 34 36
2018 AR-06 6 38 25 31 0 0 0 44 31 16
2017 AR 18 40 11 16 15 1 0 58 31 101
2017 AR-03 50 30 0 0 20 0 0 80 20 10
2017 AR-04 19 39 15 12 12 4 0 60 24 26
2017 AR-05 11 35 11 27 16 0 0 46 43 37
2017 AR-06 11 56 6 17 11 0 0 67 27 18
2014 AR 7 16 15 33 28 1 0 23 62 100
2014 AR-04 0 20 11 26 43 0 0 20 69 35
2014 AR-05 12 19 11 31 27 0 0 31 58 26
2014 AR-06 8 8 21 50 13 0 0 17 63 24
2011 AR 15 31 22 17 10 5 0 48 28 107
2011 AR-04 10 17 28 24 14 7 0 30 41 29
2011 AR-05 11 32 14 18 18 7 0 46 38 28
2011 AR-06 24 36 24 12 0 3 0 63 13 33
2008 AR 11 32 24 17 14 1 1 44 31 88
2008 AR-04 16 24 24 12 20 0 4 42 33 25
2008 AR-05 7 33 27 17 17 0 0 40 33 30
2008 AR-06 10 48 19 10 10 5 0 60 20 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 18 22 19 21 19 2 1 40 40 97
2018 AR-03 43 7 7 21 21 0 0 50 43 14
2018 AR-04 21 14 21 14 14 7 7 42 33 14
2018 AR-05 8 25 14 22 28 3 0 34 51 36
2018 AR-06 13 44 19 13 13 0 0 56 25 16
2017 AR 14 32 10 18 23 3 1 47 42 101
2017 AR-03 60 10 10 10 10 0 0 70 20 10
2017 AR-04 7 42 8 15 23 4 0 52 40 26
2017 AR-05 11 22 11 22 30 5 0 34 55 37
2017 AR-06 6 45 11 22 17 0 0 50 39 18
2014 AR 12 19 16 17 30 3 3 33 50 100
2014 AR-04 9 14 17 20 37 0 3 24 59 35
2014 AR-05 15 19 11 15 35 4 0 36 52 26
2014 AR-06 13 29 29 8 13 4 4 45 23 24
2011 AR 7 25 21 13 28 2 5 34 44 107
2011 AR-04 3 14 17 10 52 3 0 18 64 29
2011 AR-05 7 18 7 18 43 4 4 27 65 28
2011 AR-06 12 39 36 6 3 0 3 53 9 33
2008 AR 9 31 16 17 23 1 3 42 42 88
2008 AR-04 8 40 8 12 28 4 0 50 42 25
2008 AR-05 10 27 17 17 23 0 7 39 43 30
2008 AR-06 5 38 19 24 14 0 0 43 38 21

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 19 28 22 19 13 0 0 47 31 96
2018 AR-03 14 29 43 14 0 0 0 43 14 14
2018 AR-04 27 40 0 27 7 0 0 67 33 15
2018 AR-05 14 29 17 26 14 0 0 43 40 35
2018 AR-06 25 25 25 13 13 0 0 50 25 16
2017 AR 24 39 13 14 10 0 1 63 24 101
2017 AR-03 40 40 0 10 10 0 0 80 20 10
2017 AR-04 15 39 19 12 12 0 4 56 24 26
2017 AR-05 24 43 8 14 11 0 0 67 24 37
2017 AR-06 22 39 22 17 0 0 0 61 17 18
2014 AR 13 41 21 18 7 0 0 54 25 100
2014 AR-04 6 34 29 20 11 0 0 40 31 35
2014 AR-05 12 35 27 23 4 0 0 46 27 26
2014 AR-06 13 54 13 17 4 0 0 67 21 24
2011 AR 23 44 14 11 7 1 0 68 18 107
2011 AR-04 3 41 24 17 14 0 0 45 31 29
2011 AR-05 18 43 4 21 11 4 0 63 33 28
2011 AR-06 36 48 12 3 0 0 0 85 3 33

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 28 22 19 20 12 0 0 49 32 97
2018 AR-03 29 29 7 36 0 0 0 57 36 14
2018 AR-04 31 31 13 13 13 0 0 63 25 16
2018 AR-05 17 19 22 25 17 0 0 36 42 36
2018 AR-06 40 20 20 7 13 0 0 60 20 15
2017 AR 28 27 18 9 18 0 1 55 27 101
2017 AR-03 50 20 10 0 20 0 0 70 20 10
2017 AR-04 7 39 27 4 19 0 4 48 24 26
2017 AR-05 24 27 24 11 14 0 0 51 24 37
2017 AR-06 45 22 6 11 17 0 0 67 28 18
2014 AR 15 43 18 13 11 0 0 58 24 100
2014 AR-04 6 40 29 17 9 0 0 46 26 35
2014 AR-05 15 50 4 12 19 0 0 65 31 26
2014 AR-06 17 33 25 17 8 0 0 50 25 24

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 18 33 18 20 10 0 0 51 31 98
2018 AR-03 29 29 29 14 0 0 0 57 14 14
2018 AR-04 25 38 19 13 6 0 0 63 19 16
2018 AR-05 11 33 14 25 17 0 0 44 42 36
2018 AR-06 19 31 19 25 6 0 0 50 31 16
2017 AR 20 33 22 16 9 0 1 53 25 101
2017 AR-03 60 10 20 0 10 0 0 70 10 10
2017 AR-04 7 31 39 15 8 0 0 38 23 26
2017 AR-05 16 35 22 19 8 0 0 51 27 37
2017 AR-06 17 50 6 22 0 0 6 70 24 18
2014 AR 18 30 21 25 6 0 0 48 31 100
2014 AR-04 11 26 29 26 9 0 0 37 34 35
2014 AR-05 23 35 15 27 0 0 0 58 27 26
2014 AR-06 21 25 17 29 8 0 0 46 38 24
2011 AR 19 42 18 14 7 0 0 61 21 107
2011 AR-04 14 38 24 10 14 0 0 52 24 29
2011 AR-05 11 46 14 21 7 0 0 57 29 28
2011 AR-06 24 42 21 9 3 0 0 67 12 33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 12 29 28 19 7 4 1 43 28 98
2018 AR-03 0 50 29 21 0 0 0 50 21 14
2018 AR-04 27 20 27 13 0 7 7 54 15 15
2018 AR-05 11 19 33 17 14 6 0 32 32 36
2018 AR-06 13 38 31 13 6 0 0 50 19 16
2017 AR 14 38 13 17 15 4 0 54 33 101
2017 AR-03 30 40 10 0 20 0 0 70 20 10
2017 AR-04 7 27 27 15 15 8 0 37 33 26
2017 AR-05 11 38 8 22 16 5 0 51 40 37
2017 AR-06 11 55 11 17 6 0 0 67 22 18

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 38 14 11 5 1 0 70 16 100
2018 AR-03 50 43 0 7 0 0 0 93 7 14
2018 AR-04 31 56 0 0 6 6 0 93 7 16
2018 AR-05 24 38 19 14 5 0 0 62 19 37
2018 AR-06 31 31 19 13 6 0 0 63 19 16
2017 AR 29 43 10 10 7 1 0 73 17 101
2017 AR-03 60 30 0 0 10 0 0 90 10 10
2017 AR-04 19 42 15 15 4 4 0 64 20 26
2017 AR-05 24 46 8 16 5 0 0 70 22 37
2017 AR-06 28 50 11 0 11 0 0 78 11 18
2014 AR 20 45 12 17 6 0 0 65 23 100
2014 AR-04 11 49 9 23 9 0 0 60 31 35
2014 AR-05 19 46 19 12 4 0 0 65 15 26
2014 AR-06 29 38 8 17 8 0 0 67 25 24
2011 AR 24 41 14 7 9 2 2 68 17 107
2011 AR-04 14 52 14 3 14 3 0 68 18 29
2011 AR-05 18 43 18 7 11 4 0 63 19 28
2011 AR-06 39 33 12 12 0 0 3 75 13 33

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 26 24 13 11 0 3 51 25 100
2018 AR-03 21 50 14 0 14 0 0 71 14 14
2018 AR-04 38 19 25 0 19 0 0 56 19 16
2018 AR-05 22 30 30 11 5 0 3 53 17 37
2018 AR-06 25 13 19 25 19 0 0 38 44 16
2017 AR 23 35 16 13 12 0 1 59 25 100
2017 AR-03 30 40 10 10 10 0 0 70 20 10
2017 AR-04 19 23 27 19 12 0 0 42 31 26
2017 AR-05 20 44 14 11 11 0 0 64 22 36
2017 AR-06 28 33 17 6 16 0 0 61 22 18
2014 AR 25 27 28 14 6 0 0 52 20 100
2014 AR-04 23 26 26 20 6 0 0 49 26 35
2014 AR-05 27 31 35 8 0 0 0 58 8 26
2014 AR-06 25 38 21 8 8 0 0 63 17 24
2011 AR 25 28 22 16 8 0 0 53 24 107
2011 AR-04 28 24 17 24 7 0 0 52 31 29
2011 AR-05 11 50 25 4 11 0 0 61 14 28
2011 AR-06 30 18 27 21 3 0 0 48 24 33
2008 AR 13 28 30 14 16 0 0 41 30 88
2008 AR-04 16 32 28 16 8 0 0 48 24 25
2008 AR-05 13 23 47 7 10 0 0 37 17 30
2008 AR-06 5 29 14 24 29 0 0 33 52 21

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AR 18 47 35 100
2018 AR-03 21 50 29 14
2018 AR-04 0 81 19 16
2018 AR-05 24 32 43 37
2018 AR-06 31 38 31 16
2017 AR 21 40 39 100
2017 AR-03 20 60 20 10
2017 AR-04 16 48 36 25
2017 AR-05 24 35 41 37
2017 AR-06 28 33 39 18
2014 AR 15 42 43 100
2014 AR-04 9 46 46 35
2014 AR-05 8 42 50 26
2014 AR-06 25 42 33 24
2011 AR 25 47 28 106
2011 AR-04 17 41 41 29
2011 AR-05 39 43 18 28
2011 AR-06 16 59 25 32

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AR 17 44 6 28 0 6 18
2017 AR 29 43 9 19 0 0 21
2014 AR 47 20 13 0 9999 20 15
2011 AR 50 8 19 15 9999 8 26
2011 AR-05 55 9 18 18 9999 0 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 33 41 15 5 5 1 0 74 10 98
2018 AR-03 14 50 29 7 0 0 0 64 7 14
2018 AR-04 38 31 19 0 6 6 0 73 7 16
2018 AR-05 31 42 17 3 8 0 0 72 11 36
2018 AR-06 31 44 6 19 0 0 0 75 19 16
2017 AR 29 41 15 10 5 1 0 70 15 101
2017 AR-03 40 40 10 0 10 0 0 80 10 10
2017 AR-04 27 39 23 12 0 0 0 65 12 26
2017 AR-05 30 41 11 14 3 3 0 72 17 37
2017 AR-06 22 44 22 6 6 0 0 67 11 18
2014 AR 31 38 17 9 4 1 0 70 13 100
2014 AR-04 20 31 23 14 9 3 0 53 24 35
2014 AR-05 38 35 15 12 0 0 0 73 12 26
2014 AR-06 38 50 8 4 0 0 0 88 4 24
2011 AR 30 46 10 10 3 1 0 76 13 107
2011 AR-04 14 41 17 21 3 3 0 57 25 29
2011 AR-05 21 50 11 11 7 0 0 71 18 28
2011 AR-06 36 52 6 6 0 0 0 88 6 33
2008 AR 21 44 26 5 3 0 1 65 8 87
2008 AR-04 29 29 33 0 4 0 4 61 4 24
2008 AR-05 20 47 20 7 7 0 0 67 13 30
2008 AR-06 10 57 24 10 0 0 0 67 10 21

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 20 35 18 16 9 2 0 56 26 97
2018 AR-03 7 36 29 7 14 7 0 46 23 14
2018 AR-04 27 40 20 7 0 7 0 71 7 15
2018 AR-05 20 43 9 11 17 0 0 63 29 35
2018 AR-06 25 31 13 31 0 0 0 56 31 16
2017 AR 19 43 16 12 10 0 1 62 22 101
2017 AR-03 30 30 20 10 10 0 0 60 20 10
2017 AR-04 19 42 23 12 0 0 4 64 12 26
2017 AR-05 16 46 16 11 11 0 0 62 22 37
2017 AR-06 17 50 11 11 11 0 0 67 22 18
2014 AR 13 47 22 12 6 0 0 60 18 100
2014 AR-04 3 46 23 14 14 0 0 49 29 35
2014 AR-05 27 42 27 4 0 0 0 69 4 26
2014 AR-06 17 58 13 8 4 0 0 75 13 24
2011 AR 15 38 19 19 8 1 0 54 27 107
2011 AR-04 3 41 21 10 24 0 0 45 34 29
2011 AR-05 14 29 21 25 7 4 0 44 33 28
2011 AR-06 18 42 21 18 0 0 0 61 18 33

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 12 26 37 15 6 1 2 22 40 99
2018 AR-03 21 7 71 0 0 0 0 0 29 14
2018 AR-04 0 25 19 38 13 6 0 53 27 16
2018 AR-05 16 30 27 16 8 0 3 25 47 37
2018 AR-06 20 33 40 7 0 0 0 7 53 15
2017 AR 17 23 42 14 2 0 2 16 41 99
2017 AR-03 20 30 40 10 0 0 0 10 50 10
2017 AR-04 12 23 54 7 4 0 0 11 35 26
2017 AR-05 14 23 37 20 3 0 3 23 38 35
2017 AR-06 17 27 50 6 0 0 0 6 44 18
2014 AR 16 33 36 12 1 1 1 13 50 100
2014 AR-04 17 37 26 11 3 3 3 15 58 35
2014 AR-05 4 42 46 8 0 0 0 8 46 26
2014 AR-06 21 38 33 8 0 0 0 8 58 24
2011 AR 16 34 36 8 5 1 0 13 50 106
2011 AR-04 28 28 28 10 3 3 0 14 57 29
2011 AR-05 7 43 43 4 4 0 0 7 50 28
2011 AR-06 16 38 34 6 6 0 0 13 53 32
2008 AR 19 27 40 11 0 1 1 12 48 88
2008 AR-04 24 20 40 12 0 4 0 13 46 25
2008 AR-05 23 33 33 10 0 0 0 10 57 30
2008 AR-06 14 33 48 5 0 0 0 5 48 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 15 19 26 23 11 4 1 36 36 99
2018 AR-03 14 14 29 29 7 7 0 38 31 14
2018 AR-04 6 6 25 38 19 6 0 60 13 16
2018 AR-05 22 14 19 30 11 5 0 43 37 37
2018 AR-06 20 40 33 7 0 0 0 7 60 15
2017 AR 17 21 32 17 6 2 4 25 41 99
2017 AR-03 10 10 50 30 0 0 0 30 20 10
2017 AR-04 12 24 16 28 12 4 4 43 39 25
2017 AR-05 17 22 33 11 8 3 5 21 42 36
2017 AR-06 22 22 39 17 0 0 0 17 45 18
2014 AR 17 24 31 24 4 0 0 28 41 100
2014 AR-04 17 23 29 26 6 0 0 31 40 35
2014 AR-05 8 35 31 23 4 0 0 27 42 26
2014 AR-06 21 25 33 21 0 0 0 21 46 24
2011 AR 15 27 39 9 8 2 0 17 43 106
2011 AR-04 21 28 28 14 3 7 0 19 52 29
2011 AR-05 18 36 39 0 7 0 0 7 54 28
2011 AR-06 13 19 44 13 13 0 0 25 31 32
2008 AR 22 26 36 11 2 2 0 14 49 88
2008 AR-04 28 16 28 16 4 8 0 22 48 25
2008 AR-05 20 40 30 10 0 0 0 10 60 30
2008 AR-06 14 29 52 5 0 0 0 5 43 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 33 30 22 8 4 2 1 13 64 98
2018 AR-03 50 21 21 7 0 0 0 7 71 14
2018 AR-04 31 44 6 6 6 6 0 13 80 16
2018 AR-05 24 32 30 5 5 3 0 11 58 37
2018 AR-06 43 29 21 7 0 0 0 7 71 14
2017 AR 30 32 26 8 1 0 4 9 64 101
2017 AR-03 40 30 30 0 0 0 0 0 70 10
2017 AR-04 38 27 31 4 0 0 0 4 65 26
2017 AR-05 24 38 19 14 3 0 3 17 64 37
2017 AR-06 22 45 22 6 0 0 6 6 70 18
2014 AR 51 25 15 6 3 0 0 9 76 100
2014 AR-04 49 23 20 6 3 0 0 9 71 35
2014 AR-05 46 34 8 8 4 0 0 12 81 26
2014 AR-06 63 21 13 4 0 0 0 4 83 24
2011 AR 34 40 19 4 4 0 0 8 74 106
2011 AR-04 45 31 24 0 0 0 0 0 76 29
2011 AR-05 32 39 14 7 7 0 0 14 71 28
2011 AR-06 34 44 22 0 0 0 0 0 78 32
2008 AR 40 31 19 5 2 1 2 7 73 88
2008 AR-04 44 20 24 8 0 4 0 8 67 25
2008 AR-05 43 30 20 3 0 0 3 3 76 30
2008 AR-06 33 48 10 0 5 0 5 5 85 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 19 22 38 18 2 1 1 20 41 97
2018 AR-03 21 7 43 29 0 0 0 29 29 14
2018 AR-04 25 19 38 6 6 6 0 13 47 16
2018 AR-05 20 23 34 23 0 0 0 23 43 35
2018 AR-06 20 40 27 13 0 0 0 13 60 15
2017 AR 13 24 37 17 7 0 2 24 38 100
2017 AR-03 30 10 20 20 20 0 0 40 40 10
2017 AR-04 8 23 54 15 0 0 0 15 31 26
2017 AR-05 17 25 28 22 5 0 3 28 43 36
2017 AR-06 0 33 50 11 6 0 0 17 33 18
2014 AR 15 28 41 11 4 0 0 15 43 99
2014 AR-04 23 26 37 9 6 0 0 14 49 35
2014 AR-05 8 24 60 8 0 0 0 8 32 25
2014 AR-06 8 42 38 13 0 0 0 13 50 24
2011 AR 18 23 46 10 3 0 0 13 41 106
2011 AR-04 28 10 55 7 0 0 0 7 38 29
2011 AR-05 11 32 43 14 0 0 0 14 43 28
2011 AR-06 22 22 47 6 3 0 0 9 44 32
2008 AR 19 33 33 11 1 2 0 13 53 88
2008 AR-04 32 20 28 12 0 8 0 13 57 25
2008 AR-05 13 47 30 10 0 0 0 10 60 30
2008 AR-06 19 33 38 5 5 0 0 10 52 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 23 29 24 12 5 4 2 18 56 99
2018 AR-03 21 7 36 14 14 7 0 31 31 14
2018 AR-04 19 19 31 13 6 13 0 21 43 16
2018 AR-05 30 30 30 8 3 0 0 11 59 37
2018 AR-06 13 60 13 7 0 7 0 7 79 15
2017 AR 25 27 30 10 3 2 4 14 55 101
2017 AR-03 20 30 20 20 0 10 0 22 56 10
2017 AR-04 31 19 31 15 0 4 0 16 52 26
2017 AR-05 33 22 30 5 5 0 5 11 57 37
2017 AR-06 6 39 45 11 0 0 0 11 44 18
2014 AR 31 33 29 5 2 0 0 7 64 100
2014 AR-04 40 26 26 6 3 0 0 9 66 35
2014 AR-05 19 35 42 4 0 0 0 4 54 26
2014 AR-06 29 46 17 8 0 0 0 8 75 24
2011 AR 28 31 28 5 5 0 3 10 61 106
2011 AR-04 31 34 24 0 3 0 7 4 70 29
2011 AR-05 32 39 21 7 0 0 0 7 71 28
2011 AR-06 28 25 31 6 6 0 3 13 55 32
2008 AR 36 30 25 7 0 1 1 7 67 88
2008 AR-04 40 20 24 8 0 4 4 9 65 25
2008 AR-05 40 27 27 7 0 0 0 7 67 30
2008 AR-06 38 33 29 0 0 0 0 0 71 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 13 24 26 20 9 4 3 32 41 98
2018 AR-03 7 29 14 14 21 14 0 42 42 14
2018 AR-04 7 13 33 27 13 7 0 43 21 15
2018 AR-05 16 24 16 27 11 3 3 40 43 37
2018 AR-06 13 47 40 0 0 0 0 0 60 15
2017 AR 12 17 37 16 10 4 5 28 32 101
2017 AR-03 10 20 20 20 20 10 0 44 33 10
2017 AR-04 12 12 42 19 0 12 4 22 27 26
2017 AR-05 14 14 38 14 16 0 5 31 29 37
2017 AR-06 6 22 45 22 6 0 0 27 28 18
2014 AR 19 16 32 23 9 0 1 32 35 100
2014 AR-04 17 11 37 23 9 0 3 32 29 35
2014 AR-05 23 12 38 19 8 0 0 27 35 26
2014 AR-06 17 29 21 21 13 0 0 33 46 24
2011 AR 11 25 37 17 8 1 2 25 37 106
2011 AR-04 17 21 31 17 7 0 7 26 41 29
2011 AR-05 4 32 39 18 4 4 0 22 37 28
2011 AR-06 16 25 31 19 9 0 0 28 41 32
2008 AR 19 24 26 19 6 2 3 27 46 88
2008 AR-04 16 28 20 28 0 4 4 30 48 25
2008 AR-05 23 27 20 17 13 0 0 30 50 30
2008 AR-06 19 24 43 10 0 0 5 10 45 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 33 27 3 3 1 1 6 66 99
2018 AR-03 36 29 21 7 7 0 0 14 64 14
2018 AR-04 19 44 25 6 0 6 0 7 67 16
2018 AR-05 32 32 27 3 5 0 0 8 65 37
2018 AR-06 40 33 27 0 0 0 0 0 73 15
2017 AR 27 34 27 6 1 1 4 7 64 100
2017 AR-03 40 20 30 10 0 0 0 10 60 10
2017 AR-04 36 36 28 0 0 0 0 0 72 25
2017 AR-05 22 27 35 5 3 3 5 9 53 37
2017 AR-06 17 50 17 11 0 0 6 12 70 18
2014 AR 40 33 22 3 2 0 0 5 73 100
2014 AR-04 31 37 26 3 3 0 0 6 69 35
2014 AR-05 42 31 23 4 0 0 0 4 73 26
2014 AR-06 42 38 17 4 0 0 0 4 79 24

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 33 33 11 12 9 1 0 67 21 99
2018 AR-03 36 21 29 14 0 0 0 57 14 14
2018 AR-04 56 31 0 6 0 6 0 93 7 16
2018 AR-05 28 42 3 11 17 0 0 69 28 36
2018 AR-06 31 38 19 0 13 0 0 69 13 16
2017 AR 29 40 16 8 4 2 1 71 12 100
2017 AR-03 40 50 10 0 0 0 0 90 0 10
2017 AR-04 31 35 19 8 0 8 0 71 8 26
2017 AR-05 25 45 8 14 8 0 0 69 22 36
2017 AR-06 28 33 27 6 6 0 0 61 11 18
2014 AR 30 41 13 7 6 3 0 73 13 100
2014 AR-04 23 37 14 11 9 6 0 64 21 35
2014 AR-05 19 61 8 8 0 4 0 84 8 26
2014 AR-06 38 38 17 0 8 0 0 75 8 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 36 47 8 4 3 1 0 85 7 99
2018 AR-03 36 50 14 0 0 0 0 86 0 14
2018 AR-04 50 38 6 0 0 6 0 93 0 16
2018 AR-05 33 47 3 8 8 0 0 81 17 36
2018 AR-06 25 56 19 0 0 0 0 81 0 16
2017 AR 43 42 6 7 2 0 0 85 9 100
2017 AR-03 70 30 0 0 0 0 0 100 0 10
2017 AR-04 38 50 8 4 0 0 0 88 4 26
2017 AR-05 44 36 8 11 0 0 0 80 11 36
2017 AR-06 39 33 6 11 11 0 0 72 22 18
2014 AR 37 44 10 6 3 0 0 81 9 99
2014 AR-04 29 44 9 12 6 0 0 74 18 34
2014 AR-05 50 35 8 8 0 0 0 85 8 26
2014 AR-06 33 63 0 0 4 0 0 96 4 24

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 30 39 17 8 3 2 0 71 11 99
2018 AR-03 29 50 14 7 0 0 0 79 7 14
2018 AR-04 31 31 19 6 0 13 0 71 7 16
2018 AR-05 22 50 14 11 3 0 0 72 14 36
2018 AR-06 44 31 13 6 6 0 0 75 13 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 36 40 14 3 4 3 0 78 7 100
2018 AR-03 29 43 14 0 7 7 0 77 8 14
2018 AR-04 56 31 6 0 6 0 0 88 6 16
2018 AR-05 38 35 16 3 5 3 0 75 8 37
2018 AR-06 31 50 6 13 0 0 0 81 13 16
2017 AR 36 31 22 2 4 5 1 70 6 101
2017 AR-03 20 30 50 0 0 0 0 50 0 10
2017 AR-04 38 27 12 8 4 8 4 74 13 26
2017 AR-05 38 27 24 0 3 8 0 70 3 37
2017 AR-06 28 50 17 0 6 0 0 78 6 18
2014 AR 31 46 14 3 4 1 1 79 7 100
2014 AR-04 17 51 17 6 6 0 3 71 12 35
2014 AR-05 42 46 8 4 0 0 0 88 4 26
2014 AR-06 38 46 13 0 4 0 0 83 4 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 31 46 11 6 4 1 0 79 10 99
2018 AR-03 36 50 7 0 7 0 0 86 7 14
2018 AR-04 38 44 6 6 6 0 0 81 13 16
2018 AR-05 30 41 14 11 3 3 0 72 14 37
2018 AR-06 27 53 13 7 0 0 0 80 7 15
2017 AR 32 39 17 7 4 2 0 72 11 101
2017 AR-03 30 30 30 10 0 0 0 60 10 10
2017 AR-04 46 31 12 4 4 4 0 80 8 26
2017 AR-05 24 38 22 8 5 3 0 64 14 37
2017 AR-06 22 61 11 6 0 0 0 83 6 18
2014 AR 31 43 17 3 4 1 1 76 7 100
2014 AR-04 17 40 29 3 9 3 0 59 12 35
2014 AR-05 42 38 12 4 4 0 0 81 8 26
2014 AR-06 33 50 8 4 0 0 4 87 4 24
2011 AR 22 38 21 11 3 3 1 63 15 107
2011 AR-04 17 31 24 14 7 3 3 52 22 29
2011 AR-05 18 39 21 14 4 4 0 59 19 28
2011 AR-06 30 36 24 6 0 3 0 69 6 33

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 36 44 8 5 7 0 0 80 12 100
2018 AR-03 43 43 7 0 7 0 0 86 7 14
2018 AR-04 50 38 0 6 6 0 0 88 13 16
2018 AR-05 32 46 11 5 5 0 0 78 11 37
2018 AR-06 25 50 6 13 6 0 0 75 19 16
2017 AR 31 46 13 5 6 0 0 76 11 101
2017 AR-03 40 30 30 0 0 0 0 70 0 10
2017 AR-04 31 58 8 4 0 0 0 88 4 26
2017 AR-05 24 46 16 8 5 0 0 70 14 37
2017 AR-06 28 50 11 6 6 0 0 78 11 18
2014 AR 36 46 10 5 3 0 0 82 8 100
2014 AR-04 20 60 11 6 3 0 0 80 9 35
2014 AR-05 42 31 15 8 4 0 0 73 12 26
2014 AR-06 42 54 4 0 0 0 0 96 0 24
2011 AR 26 50 10 7 6 0 0 77 13 107
2011 AR-04 21 34 14 17 14 0 0 55 31 29
2011 AR-05 14 57 18 7 4 0 0 71 11 28
2011 AR-06 33 61 6 0 0 0 0 94 0 33
2008 AR 20 40 13 16 10 1 0 61 26 88
2008 AR-04 24 44 12 8 12 0 0 68 20 25
2008 AR-05 3 43 17 20 17 0 0 47 37 30
2008 AR-06 29 38 10 19 5 0 0 67 24 21

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 14 35 15 18 9 7 1 53 30 98
2018 AR-03 14 29 14 29 0 14 0 50 33 14
2018 AR-04 19 31 25 6 0 19 0 62 8 16
2018 AR-05 8 39 14 17 19 3 0 49 37 36
2018 AR-06 27 40 13 13 0 7 0 71 14 15
2017 AR 21 30 21 9 9 10 1 57 20 101
2017 AR-03 40 20 20 0 0 10 10 75 0 10
2017 AR-04 23 23 19 12 4 19 0 57 19 26
2017 AR-05 14 35 27 5 14 5 0 51 20 37
2017 AR-06 22 44 11 6 11 6 0 70 18 18
2014 AR 19 38 20 11 9 0 2 59 21 99
2014 AR-04 18 21 24 15 18 0 6 41 34 34
2014 AR-05 12 46 23 12 8 0 0 58 19 26
2014 AR-06 21 63 8 4 4 0 0 83 8 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 22 39 16 14 8 0 0 61 22 98
2018 AR-03 14 43 21 7 14 0 0 57 21 14
2018 AR-04 20 40 20 13 7 0 0 60 20 15
2018 AR-05 22 44 14 14 6 0 0 67 19 36
2018 AR-06 31 44 13 6 6 0 0 75 13 16
2017 AR 24 35 18 14 6 3 0 61 21 100
2017 AR-03 20 30 30 10 10 0 0 50 20 10
2017 AR-04 16 40 24 12 4 4 0 58 17 25
2017 AR-05 24 30 21 19 3 3 0 56 22 37
2017 AR-06 33 50 0 11 6 0 0 83 17 18
2014 AR 36 42 13 5 2 1 1 80 7 100
2014 AR-04 23 46 17 6 6 3 0 71 12 35
2014 AR-05 42 42 8 8 0 0 0 85 8 26
2014 AR-06 50 38 13 0 0 0 0 88 0 24
2011 AR 36 34 12 11 5 1 1 71 16 106
2011 AR-04 21 36 14 21 7 0 0 57 29 28
2011 AR-05 25 25 25 7 11 4 4 54 19 28
2011 AR-06 42 45 6 6 0 0 0 88 6 33
2008 AR 35 36 15 2 9 2 0 73 12 88
2008 AR-04 32 32 12 4 16 4 0 67 21 25
2008 AR-05 33 47 7 3 10 0 0 80 13 30
2008 AR-06 38 38 24 0 0 0 0 76 0 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 26 38 15 11 6 2 1 66 18 97
2018 AR-03 21 43 7 14 7 0 7 69 23 14
2018 AR-04 27 47 20 7 0 0 0 73 7 15
2018 AR-05 29 31 11 14 11 3 0 62 26 35
2018 AR-06 25 50 25 0 0 0 0 75 0 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 31 13 13 17 17 0 47 37 98
2018 AR-03 7 21 14 21 29 7 0 31 54 14
2018 AR-04 13 40 0 27 0 20 0 67 33 15
2018 AR-05 6 22 22 11 22 17 0 33 40 36
2018 AR-06 13 38 13 6 13 19 0 62 23 16
2017 AR 12 22 17 13 19 16 1 41 39 100
2017 AR-03 20 0 30 10 20 20 0 25 38 10
2017 AR-04 11 23 19 15 12 19 0 43 33 26
2017 AR-05 14 22 16 11 19 19 0 43 37 37
2017 AR-06 6 41 6 18 24 6 0 50 44 17
2014 AR 11 29 20 14 16 9 1 44 33 100
2014 AR-04 6 23 17 20 26 9 0 31 50 35
2014 AR-05 8 23 27 12 19 12 0 35 35 26
2014 AR-06 17 42 25 4 0 8 4 67 5 24
2011 AR 10 18 26 13 18 14 1 33 36 107
2011 AR-04 0 10 28 14 24 24 0 14 50 29
2011 AR-05 0 14 32 11 39 4 0 15 52 28
2011 AR-06 24 21 24 9 0 18 3 58 12 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 14 86 99
2018 AR-05 14 86 37

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AR 43 14

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AR 46 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AR 38 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AR 54 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AR 54 13

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AR 46 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AR 0 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AR 46 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AR 50 14

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AR 50 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AR 43 14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AR 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 16 6 20 7 10 33 7 37 29 99
2018 AR-03 7 7 29 14 7 36 0 22 33 14
2018 AR-04 31 0 25 0 0 44 0 56 0 16
2018 AR-05 17 6 14 8 17 33 6 36 41 36
2018 AR-06 19 13 13 13 6 19 19 50 30 16
2017 AR 12 19 14 13 6 30 6 48 30 100
2017 AR-03 40 0 10 10 10 30 0 57 29 10
2017 AR-04 4 15 23 12 0 42 4 35 22 26
2017 AR-05 11 22 11 11 11 28 6 50 34 36
2017 AR-06 0 33 11 17 6 22 11 50 34 18
2014 AR 11 18 25 4 7 31 4 45 17 100
2014 AR-04 9 11 26 6 9 37 3 33 24 35
2014 AR-05 4 15 27 8 8 31 8 31 25 26
2014 AR-06 17 33 13 0 4 29 4 75 6 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 28 25 14 12 8 11 1 61 23 99
2018 AR-03 29 14 7 21 14 14 0 50 42 14
2018 AR-04 44 25 25 0 0 6 0 73 0 16
2018 AR-05 22 33 14 11 14 6 0 59 26 36
2018 AR-06 25 44 0 19 0 13 0 79 21 16
2017 AR 23 40 14 9 6 8 1 68 16 101
2017 AR-03 40 20 20 0 10 10 0 67 11 10
2017 AR-04 19 46 19 4 0 12 0 74 4 26
2017 AR-05 22 38 14 8 8 11 0 67 18 37
2017 AR-06 16 45 11 17 11 0 0 61 28 18
2014 AR 18 38 17 9 3 15 0 66 14 100
2014 AR-04 11 37 17 11 3 20 0 61 18 35
2014 AR-05 12 38 27 12 4 8 0 54 17 26
2014 AR-06 29 38 8 0 4 21 0 84 5 24
2011 AR 25 38 16 7 4 10 0 71 11 107
2011 AR-04 17 34 21 7 7 14 0 60 16 29
2011 AR-05 14 32 14 11 7 21 0 59 23 28
2011 AR-06 33 48 15 0 0 3 0 84 0 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 6 94 99
2018 AR-04 0 100 16
2018 AR-06 0 100 16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 16 11 16 2 4 43 8 55 12 100
2018 AR-03 7 21 7 0 7 50 7 67 17 14
2018 AR-04 25 0 19 0 0 56 0 57 0 16
2018 AR-05 19 8 19 3 8 35 8 48 19 37
2018 AR-06 19 19 13 0 0 38 13 75 0 16
2017 AR 15 14 17 5 1 44 5 56 12 101
2017 AR-03 30 10 20 0 10 30 0 57 14 10
2017 AR-04 7 15 23 4 0 46 4 46 8 26
2017 AR-05 11 11 16 5 0 54 3 50 13 37
2017 AR-06 11 22 16 6 0 39 6 60 10 18
2014 AR 15 12 26 2 7 33 5 44 14 100
2014 AR-04 11 14 29 3 6 29 9 41 14 35
2014 AR-05 8 15 27 4 8 35 4 38 19 26
2014 AR-06 21 8 17 0 8 42 4 54 15 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 28 26 15 0 4 26 1 74 5 100
2018 AR-03 36 21 7 0 7 29 0 80 10 14
2018 AR-04 31 31 6 0 0 31 0 91 0 16
2018 AR-05 24 27 24 0 8 16 0 61 10 37
2018 AR-06 31 38 6 0 0 25 0 92 0 16
2017 AR 28 30 15 3 1 21 2 75 5 100
2017 AR-03 40 20 20 0 10 10 0 67 11 10
2017 AR-04 23 31 12 0 0 35 0 82 0 26
2017 AR-05 24 32 19 5 0 19 0 70 7 37
2017 AR-06 24 41 11 6 0 18 0 79 7 17
2014 AR 23 29 20 7 4 16 1 63 13 100
2014 AR-04 11 26 31 6 6 17 3 46 14 35
2014 AR-05 19 31 23 12 0 15 0 59 14 26
2014 AR-06 33 29 8 8 4 17 0 75 15 24
2011 AR 28 37 16 5 2 12 0 74 7 107
2011 AR-04 17 34 17 7 7 17 0 63 17 29
2011 AR-05 14 43 18 7 0 18 0 70 9 28
2011 AR-06 42 36 12 3 0 6 0 84 3 33
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 38 25 21 4 9 2 0 65 13 99
2018 AR-03 50 21 21 7 0 0 0 71 7 14
2018 AR-04 33 33 13 7 0 13 0 77 8 15
2018 AR-05 30 30 24 5 11 0 0 59 16 37
2018 AR-06 50 25 13 0 13 0 0 75 13 16
2017 AR 47 31 10 4 5 3 0 81 9 101
2017 AR-03 90 10 0 0 0 0 0 100 0 10
2017 AR-04 42 23 23 4 0 8 0 71 4 26
2017 AR-05 46 38 8 3 3 3 0 86 6 37
2017 AR-06 22 44 6 11 17 0 0 67 28 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 25 44 17 6 4 3 0 72 10 99
2018 AR-03 36 29 29 0 7 0 0 64 7 14
2018 AR-04 38 44 6 6 0 6 0 87 7 16
2018 AR-05 27 43 14 11 3 3 0 72 14 37
2018 AR-06 13 67 13 0 0 7 0 86 0 15
2017 AR 20 41 20 10 7 3 0 62 17 101
2017 AR-03 10 50 30 10 0 0 0 60 10 10
2017 AR-04 15 39 31 4 7 4 0 56 12 26
2017 AR-05 22 35 19 14 5 5 0 60 20 37
2017 AR-06 28 45 11 6 11 0 0 73 17 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 16 39 19 17 9 0 0 55 26 100
2018 AR-03 29 36 7 14 14 0 0 64 29 14
2018 AR-04 19 44 19 13 6 0 0 63 19 16
2018 AR-05 14 41 14 22 11 0 0 54 32 37
2018 AR-06 6 44 25 19 6 0 0 50 25 16
2017 AR 11 43 13 15 15 4 0 56 31 101
2017 AR-03 10 60 10 0 10 10 0 78 11 10
2017 AR-04 8 42 19 19 11 0 0 50 31 26
2017 AR-05 11 43 16 16 8 5 0 57 26 37
2017 AR-06 17 33 5 22 22 0 0 50 45 18

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 18 33 16 18 11 2 1 53 31 98
2018 AR-03 15 15 15 38 15 0 0 31 54 13
2018 AR-04 38 13 25 6 13 6 0 53 20 16
2018 AR-05 11 43 16 14 14 0 3 56 28 37
2018 AR-06 7 47 13 33 0 0 0 53 33 15
2017 AR 19 34 17 11 16 1 2 55 28 100
2017 AR-03 30 30 20 0 20 0 0 60 20 10
2017 AR-04 15 39 8 12 15 4 8 61 30 26
2017 AR-05 17 33 31 11 8 0 0 50 20 36
2017 AR-06 22 45 6 11 16 0 0 67 27 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 4 23 23 26 21 3 0 28 48 100
2018 AR-03 0 50 29 7 14 0 0 50 21 14
2018 AR-04 6 6 19 38 25 6 0 13 67 16
2018 AR-05 3 24 30 19 24 0 0 27 43 37
2018 AR-06 0 25 13 50 13 0 0 25 63 16
2017 AR 11 22 26 21 20 0 1 33 41 101
2017 AR-03 20 20 30 20 10 0 0 40 30 10
2017 AR-04 11 15 31 23 19 0 0 27 42 26
2017 AR-05 11 22 22 24 19 0 3 33 44 37
2017 AR-06 6 33 22 11 27 0 0 39 39 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 4 30 25 22 17 2 0 35 40 100
2018 AR-03 7 43 21 14 14 0 0 50 29 14
2018 AR-04 6 19 13 38 19 6 0 27 60 16
2018 AR-05 0 30 32 16 22 0 0 30 38 37
2018 AR-06 6 31 25 19 19 0 0 38 38 16
2017 AR 12 24 33 13 15 1 3 37 29 101
2017 AR-03 30 30 20 0 20 0 0 60 20 10
2017 AR-04 7 19 35 19 15 0 4 28 36 26
2017 AR-05 11 22 35 14 13 0 5 34 28 37
2017 AR-06 6 39 33 11 11 0 0 45 22 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 8 20 26 26 16 3 0 29 44 99
2018 AR-03 7 36 29 14 14 0 0 43 29 14
2018 AR-04 7 13 33 27 13 7 0 21 43 15
2018 AR-05 11 22 19 27 22 0 0 32 49 37
2018 AR-06 0 25 38 19 19 0 0 25 38 16
2017 AR 11 22 29 13 20 1 5 35 35 101
2017 AR-03 20 40 0 20 20 0 0 60 40 10
2017 AR-04 7 15 39 12 19 0 8 25 33 26
2017 AR-05 14 16 27 19 19 0 5 31 40 37
2017 AR-06 6 39 33 0 22 0 0 45 22 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 22 30 19 15 8 2 4 55 24 100
2018 AR-03 21 50 7 7 14 0 0 71 21 14
2018 AR-04 19 25 19 0 19 6 13 54 23 16
2018 AR-05 27 32 14 22 3 0 3 61 25 37
2018 AR-06 19 19 44 13 6 0 0 38 19 16
2017 AR 30 27 14 12 10 0 7 61 24 100
2017 AR-03 60 20 0 0 20 0 0 80 20 10
2017 AR-04 27 23 12 12 12 0 15 59 27 26
2017 AR-05 25 30 19 14 8 0 3 57 23 36
2017 AR-06 33 33 16 17 0 0 0 67 17 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 18 31 23 14 11 3 0 51 26 100
2018 AR-03 29 57 0 0 14 0 0 86 14 14
2018 AR-04 19 25 19 13 13 13 0 50 29 16
2018 AR-05 16 30 24 22 8 0 0 46 30 37
2018 AR-06 13 19 44 13 13 0 0 31 25 16
2017 AR 20 29 28 13 8 0 1 50 21 99
2017 AR-03 20 60 10 0 10 0 0 80 10 10
2017 AR-04 12 36 28 12 12 0 0 48 24 25
2017 AR-05 25 22 28 20 6 0 0 47 25 36
2017 AR-06 17 28 39 11 6 0 0 45 16 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 12 26 23 29 7 2 0 39 37 99
2018 AR-03 0 36 36 21 7 0 0 36 29 14
2018 AR-04 19 38 0 38 0 6 0 60 40 16
2018 AR-05 14 19 25 33 8 0 0 33 42 36
2018 AR-06 6 38 19 31 6 0 0 44 38 16
2017 AR 20 28 24 18 9 0 1 48 27 100
2017 AR-03 20 40 20 10 10 0 0 60 20 10
2017 AR-04 15 27 27 23 8 0 0 42 31 26
2017 AR-05 20 30 22 11 14 0 3 51 26 36
2017 AR-06 17 28 27 28 0 0 0 45 28 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 12 31 24 21 10 1 0 44 32 99
2018 AR-03 7 36 36 21 0 0 0 43 21 14
2018 AR-04 19 19 25 31 0 6 0 40 33 16
2018 AR-05 11 33 17 19 19 0 0 44 39 36
2018 AR-06 6 19 38 25 13 0 0 25 38 16
2017 AR 12 30 25 18 13 0 2 43 32 100
2017 AR-03 20 20 40 10 10 0 0 40 20 10
2017 AR-04 7 27 35 19 12 0 0 34 31 26
2017 AR-05 11 36 20 22 8 0 3 49 31 36
2017 AR-06 11 33 28 11 17 0 0 45 27 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 13 27 33 16 8 2 0 41 25 99
2018 AR-03 7 36 36 21 0 0 0 43 21 14
2018 AR-04 13 31 25 19 0 13 0 50 21 16
2018 AR-05 14 19 39 17 11 0 0 33 28 36
2018 AR-06 6 44 13 19 19 0 0 50 38 16
2017 AR 16 37 23 19 5 0 1 53 24 101
2017 AR-03 20 40 40 0 0 0 0 60 0 10
2017 AR-04 11 39 31 15 4 0 0 50 19 26
2017 AR-05 16 32 22 24 3 0 3 50 28 37
2017 AR-06 11 56 11 17 6 0 0 67 22 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 14 28 22 18 16 1 0 43 35 99
2018 AR-03 21 50 14 7 7 0 0 71 14 14
2018 AR-04 6 13 31 31 13 6 0 20 47 16
2018 AR-05 11 31 28 11 19 0 0 42 31 36
2018 AR-06 0 25 19 31 25 0 0 25 56 16
2017 AR 16 31 24 20 9 0 1 47 29 101
2017 AR-03 20 50 20 10 0 0 0 70 10 10
2017 AR-04 7 39 15 27 12 0 0 46 39 26
2017 AR-05 19 27 27 16 8 0 3 47 25 37
2017 AR-06 11 28 33 27 0 0 0 39 27 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 34 33 16 11 5 1 0 67 16 98
2018 AR-03 57 21 7 7 7 0 0 79 14 14
2018 AR-04 31 31 19 6 6 6 0 67 13 16
2018 AR-05 22 33 19 19 6 0 0 56 25 36
2018 AR-06 19 50 13 13 6 0 0 69 19 16
2017 AR 39 29 16 7 8 0 1 69 15 100
2017 AR-03 40 30 20 0 10 0 0 70 10 10
2017 AR-04 39 31 19 8 4 0 0 69 11 26
2017 AR-05 42 28 11 11 8 0 0 69 20 36
2017 AR-06 28 44 11 6 11 0 0 72 17 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 67 15 4 2 4 3 4 89 7 98
2018 AR-03 71 14 7 0 7 0 0 86 7 14
2018 AR-04 56 13 6 6 0 6 13 85 8 16
2018 AR-05 56 25 6 3 6 3 3 85 9 36
2018 AR-06 81 6 0 0 6 6 0 93 7 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 64 14 5 7 5 2 3 82 13 99
2018 AR-03 57 29 7 7 0 0 0 86 7 14
2018 AR-04 69 6 6 6 0 6 6 86 7 16
2018 AR-05 56 14 6 8 14 0 3 71 23 36
2018 AR-06 69 13 6 6 0 6 0 87 7 16
2017 AR 64 12 12 7 2 0 3 79 9 101
2017 AR-03 100 0 0 0 0 0 0 100 0 10
2017 AR-04 61 15 12 4 4 0 4 80 8 26
2017 AR-05 59 11 11 14 0 0 5 74 14 37
2017 AR-06 56 6 27 6 6 0 0 61 11 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 49 23 15 5 6 2 0 73 11 100
2018 AR-03 43 36 14 7 0 0 0 79 7 14
2018 AR-04 56 13 19 0 6 6 0 73 7 16
2018 AR-05 51 19 16 5 8 0 0 70 14 37
2018 AR-06 38 38 19 0 6 0 0 75 6 16
2017 AR 57 26 10 6 1 0 0 83 7 100
2017 AR-03 60 20 20 0 0 0 0 80 0 10
2017 AR-04 58 27 8 8 0 0 0 85 8 26
2017 AR-05 61 19 11 8 0 0 0 80 8 36
2017 AR-06 61 28 6 0 6 0 0 89 6 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 42 22 15 8 10 2 1 66 19 100
2018 AR-03 57 14 21 0 7 0 0 71 7 14
2018 AR-04 56 13 6 6 6 6 6 79 14 16
2018 AR-05 30 24 24 11 11 0 0 54 22 37
2018 AR-06 44 31 6 6 13 0 0 75 19 16
2017 AR 53 23 9 9 5 0 1 77 14 101
2017 AR-03 80 20 0 0 0 0 0 100 0 10
2017 AR-04 61 12 8 15 0 0 4 76 16 26
2017 AR-05 40 30 14 8 8 0 0 70 16 37
2017 AR-06 45 28 11 11 6 0 0 73 17 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 54 16 4 2 0 1 23 92 3 100
2018 AR-03 57 14 0 0 0 0 29 100 0 14
2018 AR-04 56 0 0 0 0 6 38 100 0 16
2018 AR-05 57 14 0 5 0 0 24 93 7 37
2018 AR-06 31 50 13 0 0 0 6 87 0 16
2017 AR 56 13 4 3 1 0 23 90 5 100
2017 AR-03 80 0 0 0 0 0 20 100 0 10
2017 AR-04 65 8 0 0 0 0 27 100 0 26
2017 AR-05 55 11 0 0 0 0 33 100 0 36
2017 AR-06 50 27 11 6 6 0 0 78 11 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 46 23 11 8 7 2 2 73 16 99
2018 AR-03 43 14 21 14 7 0 0 57 21 14
2018 AR-04 31 19 13 19 6 6 6 57 29 16
2018 AR-05 49 35 8 3 5 0 0 84 8 37
2018 AR-06 50 19 19 6 6 0 0 69 13 16
2017 AR 52 30 9 4 4 0 1 83 8 100
2017 AR-03 40 40 0 10 10 0 0 80 20 10
2017 AR-04 50 27 8 12 4 0 0 77 15 26
2017 AR-05 53 33 8 0 3 0 3 89 3 36
2017 AR-06 55 28 11 0 6 0 0 83 6 18

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 60 24 7 0 4 3 2 88 4 100
2018 AR-03 57 29 7 0 7 0 0 86 7 14
2018 AR-04 44 19 19 0 0 6 13 77 0 16
2018 AR-05 59 27 8 0 3 3 0 89 3 37
2018 AR-06 69 25 0 0 6 0 0 94 6 16
2017 AR 59 22 7 4 3 0 5 85 7 99
2017 AR-04 46 31 8 0 8 0 8 83 8 26
2017 AR-05 67 20 6 3 0 0 6 91 3 36
2017 AR-06 72 11 6 6 6 0 0 83 11 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 48 25 16 7 1 1 2 75 8 100
2018 AR-03 50 21 21 7 0 0 0 71 7 14
2018 AR-04 56 0 0 31 0 6 6 64 36 16
2018 AR-05 41 30 24 3 3 0 0 70 5 37
2018 AR-06 50 19 25 0 0 0 6 73 0 16
2017 AR 55 31 10 1 1 0 2 88 2 100
2017 AR-03 60 40 0 0 0 0 0 100 0 10
2017 AR-04 65 15 12 0 4 0 4 84 4 26
2017 AR-05 43 43 11 3 0 0 0 86 3 37
2017 AR-06 65 18 18 0 0 0 0 82 0 17

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 5 24 36 27 5 3 0 30 33 100
2018 AR-03 7 36 36 7 7 7 0 46 15 14
2018 AR-04 6 19 31 38 0 6 0 27 40 16
2018 AR-05 5 24 32 30 8 0 0 30 38 37
2018 AR-06 0 25 44 25 6 0 0 25 31 16
2017 AR 5 21 44 22 9 0 0 26 31 101
2017 AR-03 20 30 30 0 20 0 0 50 20 10
2017 AR-04 0 12 54 27 8 0 0 12 35 26
2017 AR-05 5 24 40 22 8 0 0 30 30 37
2017 AR-06 6 17 45 27 6 0 0 22 33 18

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 13 30 29 23 5 0 0 29 43 98
2018 AR-03 7 21 14 43 14 0 0 57 29 14
2018 AR-04 6 44 25 13 13 0 0 25 50 16
2018 AR-05 20 23 37 17 3 0 0 20 43 35
2018 AR-06 19 25 25 31 0 0 0 31 44 16
2017 AR 8 25 41 19 6 0 2 25 33 101
2017 AR-03 0 20 40 10 30 0 0 40 20 10
2017 AR-04 8 23 50 15 4 0 0 19 31 26
2017 AR-05 11 27 38 22 3 0 0 24 38 37
2017 AR-06 6 22 39 28 0 0 6 30 30 18
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 29 28 13 12 12 5 0 31 69 99
2018 AR-03 21 29 14 7 21 7 0 23 77 14
2018 AR-04 40 27 7 13 13 0 0 40 60 15
2018 AR-05 30 30 19 8 11 3 0 31 69 37
2018 AR-06 19 31 13 19 6 13 0 21 79 16
2017 AR 25 31 15 12 13 5 0 26 74 101
2017 AR-03 10 20 30 10 10 20 0 13 88 10
2017 AR-04 35 31 8 15 7 4 0 36 64 26
2017 AR-05 30 32 14 14 8 3 0 30 70 37
2017 AR-06 11 39 28 6 16 0 0 11 89 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AR 23 65
2018 AR-03 20 10
2018 AR-05 16 25
2018 AR-06 18 11
2017 AR 25 71
2017 AR-04 13 16
2017 AR-05 20 25
2017 AR-06 25 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AR 28 65
2018 AR-03 20 10
2018 AR-05 24 25
2018 AR-06 18 11
2017 AR 37 71
2017 AR-04 25 16
2017 AR-05 32 25
2017 AR-06 44 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AR 28 65
2018 AR-03 20 10
2018 AR-05 36 25
2018 AR-06 9 11
2017 AR 16 71
2017 AR-04 13 16
2017 AR-05 16 25
2017 AR-06 13 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AR 35 65
2018 AR-03 20 10
2018 AR-05 40 25
2018 AR-06 36 11
2017 AR 35 71
2017 AR-04 31 16
2017 AR-05 52 25
2017 AR-06 25 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AR 5 65
2018 AR-03 10 10
2018 AR-05 4 25
2018 AR-06 0 11
2017 AR 7 71
2017 AR-04 13 16
2017 AR-05 0 25
2017 AR-06 6 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AR 26 65
2018 AR-03 40 10
2018 AR-05 16 25
2018 AR-06 36 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AR 52 65
2018 AR-03 70 10
2018 AR-05 52 25
2018 AR-06 64 11
2017 AR 52 71
2017 AR-04 63 16
2017 AR-05 48 25
2017 AR-06 37 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AR 2 28 22 8 6 35 65
2018 AR-03 0 30 10 20 10 30 10
2018 AR-05 4 28 20 0 0 48 25
2018 AR-06 0 45 0 9 27 18 11
2017 AR 7 31 16 7 3 34 67
2017 AR-04 13 44 13 6 0 25 16
2017 AR-05 8 33 21 8 0 29 24
2017 AR-06 0 13 27 13 7 40 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AR 39 61 64
2018 AR-03 30 70 10
2018 AR-05 36 64 25
2018 AR-06 36 64 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 53 16 6 4 8 2 11 79 14 99
2018 AR-03 36 29 7 0 7 7 14 82 9 14
2018 AR-04 63 13 0 0 6 0 19 92 8 16
2018 AR-05 54 14 11 8 8 0 5 71 17 37
2018 AR-06 56 19 6 0 6 0 13 86 7 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 12 14 17 20 28 0 9 29 53 65
2018 AR-03 10 20 30 10 30 0 0 30 40 10
2018 AR-05 16 8 12 16 36 0 12 27 59 25
2018 AR-06 9 9 9 36 27 0 9 20 70 11
2017 AR 10 16 16 18 25 4 11 30 52 71
2017 AR-04 6 13 13 31 19 0 19 23 62 16
2017 AR-05 4 20 16 12 28 8 12 30 50 25
2017 AR-06 19 19 6 18 25 6 6 43 50 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AR 5 5 20 22 42 3 5 10 68 65
2018 AR-03 0 10 20 50 20 0 0 10 70 10
2018 AR-05 8 4 16 8 56 8 0 13 70 25
2018 AR-06 0 0 18 45 27 0 9 0 80 11
2017 AR 3 6 10 27 39 6 10 10 78 71
2017 AR-04 0 0 0 38 44 6 13 0 100 16
2017 AR-05 0 8 8 28 36 8 12 10 80 25
2017 AR-06 6 13 25 12 38 0 6 20 53 16
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