2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AU

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	43	9	9	4	77	13	75
2018	AU-04	32	39	13	13	3	71	16	38
2018	AU-05	36	36	9	9	9	73	18	11
2017	AU	39	42	9	6	4	81	11	67
2017	AU-04	36	43	11	4	7	79	11	28
2017	AU-05	27	40	13	13	7	67	20	15
2014	AU	44	40	4	6	6	84	12	68
2014	AU-04	45	44	6	3	3	89	6	36
2014	AU-05	43	36	0	14	7	79	21	14
2011	AU	36	46	7	7	5	82	11	105
2011	AU-02	30	20	10	20	20	50	40	10
2011	AU-03	18	53	12	12	6	71	18	17
2011	AU-04	41	43	7	7	2	85	9	46
2011	AU-05	39	57	0	0	4	96	4	23
2008	AU	29	43	13	9	6	72	15	117
2008	AU-03	28	44	6	11	11	72	22	18
2008	AU-04	28	49	9	11	4	77	15	47
2008	AU-05	41	38	16	6	0	78	6	32

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	25	43	12	14	5	68	20	76
2018	AU-01	50	30	10	10	0	80	10	10
2018	AU-04	16	42	13	24	5	58	29	38
2018	AU-05	36	36	18	0	9	73	9	11
2017	AU	30	40	13	6	10	70	16	67
2017	AU-04	21	43	21	7	7	64	14	28
2017	AU-05	27	33	20	7	13	60	20	15

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	45	43	7	4	1	0	88	5	76
2018	AU-01	50	50	0	0	0	0	100	0	10
2018	AU-04	45	39	11	5	0	0	84	5	38
2018	AU-05	45	36	9	0	9	0	82	9	11
2017	AU	55	31	10	3	0	0	87	3	67
2017	AU-04	57	25	18	0	0	0	82	0	28
2017	AU-05	47	40	7	7	0	0	87	7	15
2014	AU	65	28	6	1	0	0	93	1	68
2014	AU-04	61	36	3	0	0	0	97	0	36
2014	AU-05	79	14	0	7	0	0	93	7	14
2011	AU	59	33	3	3	1	1	93	4	105
2011	AU-02	50	20	10	10	10	0	70	20	10
2011	AU-03	53	35	12	0	0	0	88	0	17
2011	AU-04	61	35	0	4	0	0	96	4	46
2011	AU-05	61	35	0	0	0	4	100	0	23

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	37	45	8	8	3	82	11	76
2018	AU-01	60	30	0	0	10	90	10	10
2018	AU-04	37	37	13	11	3	74	13	38
2018	AU-05	36	55	0	9	0	91	9	11
2017	AU	49	36	9	3	3	85	6	67
2017	AU-04	39	43	7	4	7	82	11	28
2017	AU-05	53	20	20	7	0	73	7	15
2014	AU	44	37	10	7	1	81	9	68
2014	AU-04	39	47	8	6	0	86	6	36
2014	AU-05	43	36	0	14	7	79	21	14
2011	AU	37	47	8	5	4	84	9	105
2011	AU-02	30	30	10	10	20	60	30	10
2011	AU-03	18	53	24	6	0	71	6	17
2011	AU-04	43	41	7	7	2	85	9	46
2011	AU-05	39	57	0	0	4	96	4	23
2008	AU	28	50	12	5	5	78	10	117
2008	AU-03	28	44	11	6	11	72	17	18
2008	AU-04	28	51	13	6	2	79	9	47
2008	AU-05	34	50	9	6	0	84	6	32

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	28	36	22	7	5	1	0	66	12	74
2018	AU-01	60	20	10	0	0	10	0	89	0	10
2018	AU-04	11	44	25	14	6	0	0	56	19	36
2018	AU-05	45	27	18	0	9	0	0	73	9	11
2017	AU	38	38	14	2	8	2	0	77	9	66
2017	AU-04	32	36	18	4	11	0	0	68	14	28
2017	AU-05	27	47	20	0	7	0	0	73	7	15
2014	AU	22	38	19	13	6	1	0	61	19	68
2014	AU-04	17	39	22	17	3	3	0	57	20	36
2014	AU-05	29	36	14	7	14	0	0	64	21	14
2011	AU	14	33	21	15	10	1	5	51	27	105
2011	AU-02	0	30	40	0	30	0	0	30	30	10
2011	AU-03	12	47	6	29	6	0	0	59	35	17
2011	AU-04	13	26	26	11	11	2	11	45	25	46
2011	AU-05	17	48	17	9	9	0	0	65	17	23

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	27	46	9	12	4	1	74	16	74
2018	AU-01	60	30	0	0	0	10	100	0	10
2018	AU-04	14	53	14	11	8	0	67	19	36
2018	AU-05	36	36	18	9	0	0	73	9	11
2017	AU	33	48	10	1	6	1	82	8	67
2017	AU-04	25	46	18	0	11	0	71	11	28
2017	AU-05	20	60	13	0	7	0	80	7	15
2014	AU	27	38	19	10	6	0	65	16	68
2014	AU-04	25	39	22	14	0	0	64	14	36
2014	AU-05	21	43	14	7	14	0	64	21	14
2011	AU	21	28	19	17	15	0	49	32	105
2011	AU-02	10	30	20	10	30	0	40	40	10
2011	AU-03	12	47	12	18	12	0	59	29	17
2011	AU-04	20	24	28	15	13	0	43	28	46
2011	AU-05	30	26	13	17	13	0	57	30	23
2008	AU	18	36	21	18	7	1	54	25	117
2008	AU-03	28	33	17	11	11	0	61	22	18
2008	AU-04	15	34	21	21	9	0	49	30	47
2008	AU-05	19	47	19	9	3	3	68	13	32

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	27	23	7	12	5	0	56	20	74
2018	AU-01	30	20	10	0	10	30	0	71	14	10
2018	AU-04	22	33	25	0	17	3	0	57	17	36
2018	AU-05	27	27	18	9	18	0	0	55	27	11
2017	AU	31	28	22	6	7	4	0	62	14	67
2017	AU-04	25	36	25	4	11	0	0	61	14	28
2017	AU-05	20	27	27	7	13	7	0	50	21	15
2014	AU	24	21	25	12	12	4	3	48	25	68
2014	AU-04	22	22	25	11	11	8	0	49	24	36
2014	AU-05	21	14	29	7	14	0	14	42	25	14
2011	AU	23	19	19	16	17	3	2	45	35	103
2011	AU-02	10	10	30	0	40	10	0	22	44	10
2011	AU-03	35	18	12	24	6	6	0	56	31	17
2011	AU-04	22	18	22	16	20	0	2	41	36	45
2011	AU-05	18	27	14	18	14	5	5	50	35	22
2008	AU	23	24	20	18	15	0	1	47	33	117
2008	AU-03	22	33	6	22	17	0	0	56	39	18
2008	AU-04	21	15	21	23	17	0	2	37	41	47
2008	AU-05	28	38	25	3	6	0	0	66	9	32

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	43	40	8	7	1	1	84	8	75
2018	AU-04	37	37	11	13	3	0	74	16	38
2018	AU-05	36	64	0	0	0	0	100	0	11
2017	AU	51	27	9	7	3	3	80	11	67
2017	AU-04	39	29	11	14	7	0	68	21	28
2017	AU-05	47	40	13	0	0	0	87	0	15
2014	AU	47	21	15	12	3	3	70	15	68
2014	AU-04	47	17	17	14	3	3	66	17	36
2014	AU-05	43	29	7	21	0	0	71	21	14
2011	AU	37	30	14	5	12	2	68	17	105
2011	AU-02	30	20	10	0	30	10	56	33	10
2011	AU-03	24	59	6	0	12	0	82	12	17
2011	AU-04	35	28	20	4	13	0	63	17	46
2011	AU-05	57	13	9	13	4	4	73	18	23
2008	AU	37	30	16	9	7	1	67	16	117
2008	AU-03	44	22	17	6	11	0	67	17	18
2008	AU-04	34	36	13	11	6	0	70	17	47
2008	AU-05	38	31	19	3	6	3	71	10	32

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	33	41	15	7	3	1	76	9	75
2018	AU-04	26	42	16	11	5	0	68	16	38
2018	AU-05	36	64	0	0	0	0	100	0	11
2017	AU	34	43	12	4	6	0	78	10	67
2017	AU-04	29	39	18	4	11	0	68	14	28
2017	AU-05	27	53	13	0	7	0	80	7	15
2014	AU	40	29	9	18	4	0	69	22	68
2014	AU-04	33	25	11	28	3	0	58	31	36
2014	AU-05	36	50	7	7	0	0	86	7	14
2011	AU	33	32	12	10	11	0	66	22	105
2011	AU-02	40	20	0	10	30	0	60	40	10
2011	AU-03	29	35	24	6	6	0	65	12	17
2011	AU-04	28	30	15	13	13	0	59	26	46
2011	AU-05	43	39	0	13	4	0	83	17	23
2008	AU	29	38	11	15	7	0	68	21	117
2008	AU-03	39	22	17	11	11	0	61	22	18
2008	AU-04	21	49	4	19	6	0	70	26	47
2008	AU-05	38	31	13	13	6	0	69	19	32

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	45	31	11	11	3	76	13	75
2018	AU-04	37	26	16	18	3	63	21	38
2018	AU-05	27	64	9	0	0	91	0	11
2017	AU	51	25	15	4	4	76	9	67
2017	AU-04	43	18	21	7	11	61	18	28
2017	AU-05	47	40	13	0	0	87	0	15
2014	AU	50	29	9	6	6	79	12	68
2014	AU-04	47	25	17	6	6	72	11	36
2014	AU-05	50	36	0	7	7	86	14	14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	33	32	18	5	4	8	70	10	76
2018	AU-01	50	10	20	0	0	20	75	0	10
2018	AU-04	21	37	18	11	5	8	63	17	38
2018	AU-05	36	45	18	0	0	0	82	0	11
2017	AU	28	37	18	4	1	10	73	7	67
2017	AU-04	21	36	18	7	4	14	67	13	28
2017	AU-05	27	40	20	7	0	7	71	7	15
2014	AU	28	22	21	7	4	18	61	14	68
2014	AU-04	19	28	19	11	3	19	59	17	36
2014	AU-05	43	7	14	7	7	21	64	18	14
2011	AU	21	27	22	10	12	9	52	24	105
2011	AU-02	10	30	10	10	30	10	44	44	10
2011	AU-03	18	41	12	12	18	0	59	29	17
2011	AU-04	15	22	28	9	11	15	44	23	46
2011	AU-05	39	26	17	9	4	4	68	14	23

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	34	33	14	8	7	4	70	15	76
2018	AU-01	60	10	0	10	0	20	88	13	10
2018	AU-04	24	39	18	5	11	3	65	16	38
2018	AU-05	36	36	9	9	9	0	73	18	11
2017	AU	27	39	18	4	4	7	71	10	67
2017	AU-04	18	32	29	11	4	7	54	15	28
2017	AU-05	27	33	20	0	13	7	64	14	15
2014	AU	24	29	25	10	7	4	55	18	68
2014	AU-04	19	33	25	17	3	3	54	20	36
2014	AU-05	21	36	14	7	14	7	62	23	14
2011	AU	13	29	18	13	24	2	43	38	104
2011	AU-02	0	10	30	20	40	0	10	60	10
2011	AU-03	0	29	18	12	35	6	31	50	17
2011	AU-04	9	31	22	11	24	2	41	36	45
2011	AU-05	35	35	13	9	9	0	70	17	23
2008	AU	15	30	20	18	15	3	46	34	117
2008	AU-03	11	33	22	17	17	0	44	33	18
2008	AU-04	15	28	19	15	17	6	45	34	47
2008	AU-05	22	31	22	13	13	0	53	25	32

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	21	29	28	12	4	7	54	17	76
2018	AU-01	40	30	10	0	0	20	88	0	10
2018	AU-04	11	29	34	13	8	5	42	22	38
2018	AU-05	36	18	27	18	0	0	55	18	11
2017	AU	19	33	22	10	4	10	58	17	67
2017	AU-04	7	29	36	18	4	7	38	23	28
2017	AU-05	27	33	13	0	13	13	69	15	15
2014	AU	15	31	21	15	6	13	53	24	68
2014	AU-04	8	36	25	11	3	17	53	16	36
2014	AU-05	14	36	7	21	14	7	54	38	14
2011	AU	5	28	17	19	22	9	36	45	104
2011	AU-02	0	30	10	20	30	10	33	56	10
2011	AU-03	0	25	19	13	38	6	27	53	16
2011	AU-04	0	26	17	26	20	11	29	51	46
2011	AU-05	17	35	22	9	13	4	55	23	23
2008	AU	4	26	26	16	21	7	32	39	117
2008	AU-03	11	22	28	6	17	17	40	27	18
2008	AU-04	0	26	26	17	23	9	28	44	47
2008	AU-05	9	31	34	16	9	0	41	25	32

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	13	30	29	14	12	1	44	27	76
2018	AU-01	30	10	30	20	0	10	44	22	10
2018	AU-04	3	32	29	16	21	0	34	37	38
2018	AU-05	27	27	36	9	0	0	55	9	11
2017	AU	16	39	22	12	6	4	58	19	67
2017	AU-04	0	43	21	29	4	4	44	33	28
2017	AU-05	20	40	20	0	20	0	60	20	15
2014	AU	12	38	18	20	7	4	52	29	68
2014	AU-04	8	42	14	28	6	3	52	34	36
2014	AU-05	14	21	36	7	14	7	38	23	14
2011	AU	12	30	18	15	23	2	42	39	104
2011	AU-02	0	40	20	10	30	0	40	40	10
2011	AU-03	0	25	25	6	38	6	27	47	16
2011	AU-04	9	26	15	24	24	2	36	49	46
2011	AU-05	30	35	17	9	9	0	65	17	23
2008	AU	10	26	19	24	15	5	39	41	117
2008	AU-03	11	44	6	22	11	6	59	35	18
2008	AU-04	4	23	17	32	17	6	30	52	47
2008	AU-05	19	22	31	16	9	3	42	26	32

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	17	37	19	19	8	0	55	27	75
2018	AU-01	30	40	30	0	0	0	70	0	10
2018	AU-04	8	38	19	27	8	0	46	35	37
2018	AU-05	18	18	36	18	9	0	36	27	11
2017	AU	22	40	12	12	13	0	63	25	67
2017	AU-04	18	36	18	14	14	0	54	29	28
2017	AU-05	20	33	13	20	13	0	53	33	15
2014	AU	22	31	16	19	12	0	53	31	68
2014	AU-04	17	33	17	25	8	0	50	33	36
2014	AU-05	36	14	14	21	14	0	50	36	14
2011	AU	21	29	21	9	19	1	50	28	104
2011	AU-02	0	30	30	0	40	0	30	40	10
2011	AU-03	12	41	12	0	35	0	53	35	17
2011	AU-04	24	24	24	11	16	0	49	27	45
2011	AU-05	26	30	13	13	13	4	59	27	23

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	46	12	13	1	1	73	15	76
2018	AU-01	30	30	20	10	0	10	67	11	10
2018	AU-04	24	50	11	13	3	0	74	16	38
2018	AU-05	27	36	27	9	0	0	64	9	11
2017	AU	34	46	6	9	4	0	81	13	67
2017	AU-04	36	46	11	4	4	0	82	7	28
2017	AU-05	27	47	7	20	0	0	73	20	15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	22	17	17	14	16	1	41	38	76
2018	AU-01	20	30	10	10	10	20	0	63	25	10
2018	AU-04	11	13	16	21	13	24	3	32	46	38
2018	AU-05	18	18	18	18	27	0	0	36	45	11
2017	AU	15	16	25	18	10	12	3	37	33	67
2017	AU-04	14	14	25	25	7	11	4	33	38	28
2017	AU-05	20	20	27	13	20	0	0	40	33	15
2014	AU	10	24	25	9	13	16	3	42	27	68
2014	AU-04	6	28	22	8	14	17	6	43	29	36
2014	AU-05	14	7	29	21	21	7	0	23	46	14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	37	13	11	4	0	72	15	75
2018	AU-04	32	34	18	11	5	0	66	16	38
2018	AU-05	27	36	18	18	0	0	64	18	11
2017	AU	28	40	19	4	7	0	69	12	67
2017	AU-04	25	36	25	4	11	0	61	14	28
2017	AU-05	27	47	20	7	0	0	73	7	15
2014	AU	35	37	15	9	4	0	72	13	68
2014	AU-04	31	33	22	11	3	0	64	14	36
2014	AU-05	43	36	7	14	0	0	79	14	14
2011	AU	26	41	10	11	11	1	67	23	105
2011	AU-02	10	60	0	10	20	0	70	30	10
2011	AU-03	18	53	0	24	6	0	71	29	17
2011	AU-04	28	33	11	11	17	0	61	28	46
2011	AU-05	30	43	13	4	4	4	77	9	23
2008	AU	27	36	11	16	9	0	63	26	117
2008	AU-03	39	28	6	17	11	0	67	28	18
2008	AU-04	21	47	9	19	4	0	68	23	47
2008	AU-05	31	41	9	6	13	0	72	19	32

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	17	30	13	26	9	0	4	50	36	23
2018	AU-05	27	18	18	27	0	0	9	50	30	11
2017	AU	23	14	41	0	9	9	5	42	11	22
2017	AU-05	14	21	43	0	0	14	7	45	0	14
2014	AU	9	23	32	14	14	0	9	35	30	22
2014	AU-05	8	15	31	15	15	0	15	27	36	13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	38	47	7	7	1	0	86	8	76
2018	AU-01	40	40	10	10	0	0	80	10	10
2018	AU-04	42	50	3	3	3	0	92	5	38
2018	AU-05	27	45	18	9	0	0	73	9	11
2017	AU	37	43	8	7	4	0	81	12	67
2017	AU-04	21	54	7	11	7	0	75	18	28
2017	AU-05	40	40	13	7	0	0	80	7	15
2014	AU	29	34	13	15	9	0	63	24	68
2014	AU-04	22	42	17	14	6	0	64	19	36
2014	AU-05	43	14	14	21	7	0	57	29	14
2011	AU	33	35	8	15	8	1	69	23	105
2011	AU-02	20	30	0	10	40	0	50	50	10
2011	AU-03	18	47	12	18	6	0	65	24	17
2011	AU-04	33	41	9	13	4	0	74	17	46
2011	AU-05	52	17	4	17	4	4	73	23	23
2008	AU	31	32	15	13	9	0	63	21	117
2008	AU-03	39	22	17	6	17	0	61	22	18
2008	AU-04	23	45	17	9	6	0	68	15	47
2008	AU-05	50	25	16	9	0	0	75	9	32

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	47	38	7	3	5	0	86	8	76
2018	AU-01	50	20	10	0	20	0	70	20	10
2018	AU-04	47	37	11	3	3	0	84	5	38
2018	AU-05	36	55	0	0	9	0	91	9	11
2017	AU	55	33	6	4	2	0	88	6	67
2017	AU-04	54	32	7	7	0	0	86	7	28
2017	AU-05	47	33	13	7	0	0	80	7	15
2014	AU	62	32	1	4	0	0	94	4	68
2014	AU-04	67	28	3	3	0	0	94	3	36
2014	AU-05	50	43	0	7	0	0	93	7	14
2011	AU	46	38	10	3	3	0	85	6	104
2011	AU-02	30	20	20	20	10	0	50	30	10
2011	AU-03	24	59	18	0	0	0	82	0	17
2011	AU-04	56	36	4	2	2	0	91	4	45
2011	AU-05	48	35	13	0	4	0	83	4	23
2008	AU	38	43	5	9	4	1	82	13	117
2008	AU-03	39	28	6	17	6	6	71	24	18
2008	AU-04	43	38	4	11	4	0	81	15	47
2008	AU-05	47	50	0	3	0	0	97	3	32

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	58	30	7	4	1	88	5	76
2018	AU-01	50	20	20	0	10	70	10	10
2018	AU-04	58	32	8	3	0	89	3	38
2018	AU-05	45	45	0	9	0	91	9	11
2017	AU	61	30	3	6	0	91	6	67
2017	AU-04	54	32	7	7	0	86	7	28
2017	AU-05	67	33	0	0	0	100	0	15
2014	AU	68	27	1	3	1	94	4	68
2014	AU-04	75	25	0	0	0	100	0	36
2014	AU-05	64	29	0	0	7	93	7	14
2011	AU	60	34	1	4	2	93	6	104
2011	AU-02	60	30	0	0	10	90	10	10
2011	AU-03	38	44	6	13	0	81	13	16
2011	AU-04	65	30	0	4	0	96	4	46
2011	AU-05	52	43	0	0	4	96	4	23
2008	AU	45	38	10	3	3	84	6	117
2008	AU-03	44	33	6	11	6	78	17	18
2008	AU-04	51	28	15	2	4	79	6	47
2008	AU-05	47	44	9	0	0	91	0	32

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	28	34	14	16	8	0	62	24	76
2018	AU-01	60	20	10	10	0	0	80	10	10
2018	AU-04	21	37	13	16	13	0	58	29	38
2018	AU-05	27	27	27	18	0	0	55	18	11
2017	AU	46	25	13	8	6	1	73	14	67
2017	AU-04	36	32	14	7	7	4	70	15	28
2017	AU-05	40	27	20	13	0	0	67	13	15
2014	AU	29	25	19	21	6	0	54	26	68
2014	AU-04	25	33	28	11	3	0	58	14	36
2014	AU-05	29	21	14	29	7	0	50	36	14
2011	AU	30	30	13	14	13	1	60	27	104
2011	AU-02	10	30	10	20	30	0	40	50	10
2011	AU-03	24	29	12	18	18	0	53	35	17
2011	AU-04	33	27	18	13	9	0	60	22	45
2011	AU-05	30	39	9	9	9	4	73	18	23
2008	AU	24	32	16	14	12	2	57	26	117
2008	AU-03	17	39	6	28	11	0	56	39	18
2008	AU-04	17	32	19	13	17	2	50	30	47
2008	AU-05	38	34	13	6	6	3	74	13	32

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	22	21	18	20	17	0	1	44	37	76
2018	AU-01	40	20	10	10	10	0	10	67	22	10
2018	AU-04	13	18	26	16	26	0	0	32	42	38
2018	AU-05	27	18	9	27	18	0	0	45	45	11
2017	AU	15	33	16	16	11	4	4	52	30	67
2017	AU-04	14	29	14	25	14	0	4	44	41	28
2017	AU-05	7	33	20	27	13	0	0	40	40	15
2014	AU	15	15	10	34	24	1	1	30	59	68
2014	AU-04	11	17	11	33	22	3	3	29	59	36
2014	AU-05	14	7	14	21	43	0	0	21	64	14
2011	AU	11	27	13	17	28	2	2	40	47	105
2011	AU-02	20	40	0	0	40	0	0	60	40	10
2011	AU-03	18	35	12	12	24	0	0	53	35	17
2011	AU-04	4	22	11	24	35	4	0	27	61	46
2011	AU-05	13	22	17	17	22	0	9	38	43	23
2008	AU	16	26	17	17	23	1	0	42	41	117
2008	AU-03	22	33	11	17	17	0	0	56	33	18
2008	AU-04	15	17	23	19	26	0	0	32	45	47
2008	AU-05	9	25	16	19	28	3	0	35	48	32

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	22	54	12	4	8	0	76	12	76
2018	AU-01	30	60	10	0	0	0	90	0	10
2018	AU-04	18	50	16	5	11	0	68	16	38
2018	AU-05	27	64	9	0	0	0	91	0	11
2017	AU	34	36	15	12	3	0	70	15	67
2017	AU-04	32	39	14	11	4	0	71	14	28
2017	AU-05	33	40	13	13	0	0	73	13	15
2014	AU	27	43	13	12	6	0	69	18	68
2014	AU-04	22	42	17	14	6	0	64	19	36
2014	AU-05	36	36	14	7	7	0	71	14	14
2011	AU	32	35	8	11	14	1	67	25	104
2011	AU-03	18	41	12	12	18	0	59	29	17
2011	AU-04	28	35	11	15	11	0	63	26	46
2011	AU-05	52	30	4	0	9	4	86	9	23

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	25	45	16	8	5	0	71	13	75
2018	AU-01	40	30	20	10	0	0	70	10	10
2018	AU-04	21	37	26	11	5	0	58	16	38
2018	AU-05	30	70	0	0	0	0	100	0	10
2017	AU	40	33	9	12	4	1	74	17	67
2017	AU-04	39	32	7	18	4	0	71	21	28
2017	AU-05	40	33	20	0	7	0	73	7	15
2014	AU	29	41	10	15	4	0	71	19	68
2014	AU-04	19	47	14	17	3	0	67	19	36
2014	AU-05	50	29	7	7	7	0	79	14	14

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	32	43	12	8	5	0	0	75	13	76
2018	AU-01	50	30	20	0	0	0	0	80	0	10
2018	AU-04	26	42	16	13	3	0	0	68	16	38
2018	AU-05	27	55	9	0	9	0	0	82	9	11
2017	AU	39	39	12	6	3	0	1	79	9	67
2017	AU-04	29	43	14	11	4	0	0	71	14	28
2017	AU-05	40	33	27	0	0	0	0	73	0	15
2014	AU	31	44	10	12	3	0	0	75	15	68
2014	AU-04	25	50	14	11	0	0	0	75	11	36
2014	AU-05	29	43	7	21	0	0	0	71	21	14
2011	AU	32	38	11	12	5	1	0	71	17	105
2011	AU-02	30	40	0	20	10	0	0	70	30	10
2011	AU-03	35	41	12	12	0	0	0	76	12	17
2011	AU-04	22	43	13	15	7	0	0	65	22	46
2011	AU-05	48	35	0	9	4	4	0	86	14	23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	21	38	20	13	5	3	61	19	76
2018	AU-01	30	30	20	10	0	10	67	11	10
2018	AU-04	16	37	21	18	5	3	54	24	38
2018	AU-05	27	36	18	9	9	0	64	18	11
2017	AU	22	42	22	10	1	1	65	12	67
2017	AU-04	18	32	25	18	4	4	52	22	28
2017	AU-05	20	40	40	0	0	0	60	0	15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	47	42	5	4	1	0	89	5	76
2018	AU-01	50	40	0	0	10	0	90	10	10
2018	AU-04	39	53	5	3	0	0	92	3	38
2018	AU-05	64	36	0	0	0	0	100	0	11
2017	AU	58	30	6	4	1	0	88	6	67
2017	AU-04	54	29	7	7	4	0	82	11	28
2017	AU-05	73	20	0	7	0	0	93	7	15
2014	AU	46	46	4	3	1	0	91	4	68
2014	AU-04	39	50	6	6	0	0	89	6	36
2014	AU-05	57	43	0	0	0	0	100	0	14
2011	AU	44	33	15	2	4	2	79	6	105
2011	AU-02	60	0	10	10	20	0	60	30	10
2011	AU-03	35	35	18	0	12	0	71	12	17
2011	AU-04	43	37	15	2	0	2	82	2	46
2011	AU-05	48	39	9	0	0	4	91	0	23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	39	41	12	8	0	0	80	8	76
2018	AU-01	70	30	0	0	0	0	100	0	10
2018	AU-04	32	42	21	5	0	0	74	5	38
2018	AU-05	45	45	0	9	0	0	91	9	11
2017	AU	48	43	6	3	0	0	91	3	67
2017	AU-04	39	46	11	4	0	0	86	4	28
2017	AU-05	60	33	0	7	0	0	93	7	15
2014	AU	38	43	13	4	1	0	81	6	68
2014	AU-04	33	45	14	8	0	0	78	8	36
2014	AU-05	36	50	14	0	0	0	86	0	14
2011	AU	27	40	20	11	1	1	67	13	105
2011	AU-02	40	40	0	10	10	0	80	20	10
2011	AU-03	12	53	24	12	0	0	65	12	17
2011	AU-04	26	33	24	17	0	0	59	17	46
2011	AU-05	30	48	13	4	0	4	82	5	23
2008	AU	15	52	19	11	3	1	67	14	117
2008	AU-03	17	61	6	11	6	0	78	17	18
2008	AU-04	11	45	30	11	2	2	57	13	47
2008	AU-05	13	56	16	13	3	0	69	16	32

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AU	16	53	31	75
2018	AU-01	10	80	10	10
2018	AU-04	18	50	32	38
2018	AU-05	9	45	45	11
2017	AU	12	58	30	67
2017	AU-04	11	64	25	28
2017	AU-05	20	40	40	15
2014	AU	13	51	35	68
2014	AU-04	6	61	33	36
2014	AU-05	14	50	36	14
2011	AU	53	30	17	105
2011	AU-02	80	0	20	10
2011	AU-03	65	18	18	17
2011	AU-04	46	41	13	46
2011	AU-05	52	22	26	23

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AU	17	33	17	17	8	8	12
2011	AU	7	21	29	7	9999	36	56
2011	AU-03	0	18	27	9	9999	45	11
2011	AU-04	5	19	38	0	9999	38	21
2011	AU-05	17	25	17	25	9999	17	12

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	31	51	11	8	0	0	81	8	75
2018	AU-01	50	40	10	0	0	0	90	0	10
2018	AU-04	22	51	16	11	0	0	73	11	37
2018	AU-05	36	55	0	9	0	0	91	9	11
2017	AU	37	45	12	4	1	0	82	6	67
2017	AU-04	32	54	7	4	4	0	86	7	28
2017	AU-05	33	33	20	13	0	0	67	13	15
2014	AU	35	43	13	7	1	0	78	9	68
2014	AU-04	31	39	19	8	3	0	69	11	36
2014	AU-05	43	43	0	14	0	0	86	14	14
2011	AU	30	42	7	10	10	1	73	20	105
2011	AU-02	40	40	0	0	20	0	80	20	10
2011	AU-03	24	41	6	18	12	0	65	29	17
2011	AU-04	28	46	7	13	7	0	74	20	46
2011	AU-05	30	48	0	4	13	4	82	18	23
2008	AU	35	34	17	8	6	0	69	14	116
2008	AU-03	33	39	11	6	11	0	72	17	18
2008	AU-04	30	33	22	11	4	0	63	15	46
2008	AU-05	50	34	9	0	6	0	84	6	32

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	21	38	22	9	7	3	61	16	76
2018	AU-01	30	20	30	0	0	20	63	0	10
2018	AU-04	13	39	26	13	8	0	53	21	38
2018	AU-05	27	45	18	0	9	0	73	9	11
2017	AU	22	45	21	3	4	4	70	8	67
2017	AU-04	7	57	18	7	4	7	69	12	28
2017	AU-05	27	40	20	0	13	0	67	13	15
2014	AU	21	52	9	13	6	0	72	19	68
2014	AU-04	17	53	8	19	3	0	70	22	36
2014	AU-05	21	57	0	7	14	0	79	21	14
2011	AU	14	39	19	15	10	2	54	26	105
2011	AU-02	10	40	10	10	20	10	56	33	10
2011	AU-03	12	53	0	24	12	0	65	35	17
2011	AU-04	11	35	24	20	9	2	47	29	46
2011	AU-05	22	43	26	4	4	0	65	9	23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	3	19	35	32	11	1	0	43	22	75
2018	AU-01	10	20	10	50	0	10	0	56	33	10
2018	AU-04	0	19	41	27	14	0	0	41	19	37
2018	AU-05	9	18	36	27	9	0	0	36	27	11
2017	AU	6	15	45	18	12	3	1	31	22	67
2017	AU-04	11	7	43	25	11	4	0	37	19	28
2017	AU-05	0	20	60	7	13	0	0	20	20	15
2014	AU	1	16	50	18	13	0	1	31	18	68
2014	AU-04	3	14	55	22	6	0	0	28	17	36
2014	AU-05	0	21	50	14	14	0	0	29	21	14
2011	AU	13	23	34	19	8	1	2	27	37	105
2011	AU-02	20	10	40	20	10	0	0	30	30	10
2011	AU-03	24	29	12	24	6	0	6	31	56	17
2011	AU-04	11	22	39	17	9	0	2	27	33	46
2011	AU-05	9	17	39	22	9	4	0	32	27	23
2008	AU	15	24	44	11	5	1	1	17	39	117
2008	AU-03	22	33	39	0	0	0	6	0	59	18
2008	AU-04	17	9	51	13	9	2	0	22	26	47
2008	AU-05	3	44	28	19	6	0	0	25	47	32

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	4	14	30	34	16	1	0	51	18	73
2018	AU-04	3	11	38	30	19	0	0	49	14	37
2018	AU-05	0	30	30	40	0	0	0	40	30	10
2017	AU	1	12	24	21	28	6	7	57	16	67
2017	AU-04	4	11	18	18	36	7	7	63	17	28
2017	AU-05	0	20	33	33	13	0	0	47	20	15
2014	AU	6	20	28	22	22	1	0	45	27	68
2014	AU-04	6	14	39	28	14	0	0	42	19	36
2014	AU-05	7	36	7	14	36	0	0	50	43	14
2011	AU	34	21	13	17	10	3	2	28	58	104
2011	AU-02	50	20	0	10	0	10	10	13	88	10
2011	AU-03	44	19	13	6	13	0	6	20	67	16
2011	AU-04	28	26	13	24	9	0	0	33	54	46
2011	AU-05	22	22	22	13	17	4	0	32	45	23
2008	AU	17	28	33	14	5	3	0	20	46	115
2008	AU-03	12	41	35	12	0	0	0	12	53	17
2008	AU-04	13	21	36	17	9	4	0	27	36	47
2008	AU-05	19	31	25	16	6	3	0	23	52	32

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	16	19	32	23	7	3	1	31	36	75
2018	AU-01	0	20	20	30	0	20	10	43	29	10
2018	AU-04	22	16	32	22	8	0	0	30	38	37
2018	AU-05	9	27	36	27	0	0	0	27	36	11
2017	AU	10	21	30	27	10	0	1	38	32	67
2017	AU-04	18	14	36	14	14	0	4	30	33	28
2017	AU-05	0	13	33	47	7	0	0	53	13	15
2014	AU	12	27	23	25	10	0	3	36	39	68
2014	AU-04	14	28	25	31	3	0	0	33	42	36
2014	AU-05	7	29	21	14	21	0	7	38	38	14
2011	AU	13	20	33	18	10	1	4	30	35	105
2011	AU-02	20	30	20	10	0	0	20	13	63	10
2011	AU-03	12	18	35	18	12	0	6	31	31	17
2011	AU-04	11	22	39	20	9	0	0	28	33	46
2011	AU-05	9	17	22	26	17	4	4	48	29	23
2008	AU	15	25	34	18	4	0	4	23	41	117
2008	AU-03	11	17	33	17	6	0	17	27	33	18
2008	AU-04	13	30	36	17	2	0	2	20	43	47
2008	AU-05	9	22	38	22	6	0	3	29	32	32

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	3	11	31	39	16	0	0	55	14	74
2018	AU-01	0	10	0	50	40	0	0	90	10	10
2018	AU-04	3	11	36	36	14	0	0	50	14	36
2018	AU-05	0	9	36	55	0	0	0	55	9	11
2017	AU	5	6	30	38	20	0	2	58	11	66
2017	AU-04	7	14	25	39	14	0	0	54	21	28
2017	AU-05	0	0	40	47	13	0	0	60	0	15
2014	AU	3	12	40	29	15	0	1	45	15	68
2014	AU-04	3	19	39	33	6	0	0	39	22	36
2014	AU-05	7	0	50	14	29	0	0	43	7	14
2011	AU	11	16	35	24	10	1	3	35	29	105
2011	AU-02	20	10	30	30	0	0	10	33	33	10
2011	AU-03	6	12	41	29	6	0	6	38	19	17
2011	AU-04	11	20	39	20	9	0	2	29	31	46
2011	AU-05	9	13	26	30	17	4	0	50	23	23
2008	AU	7	19	38	29	4	0	3	34	26	117
2008	AU-03	11	6	50	28	0	0	6	29	18	18
2008	AU-04	9	21	40	26	2	0	2	28	30	47
2008	AU-05	0	28	34	28	6	0	3	35	29	32

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	1	12	44	28	15	0	0	43	13	75
2018	AU-01	0	20	20	20	40	0	0	60	20	10
2018	AU-04	3	11	46	32	8	0	0	41	14	37
2018	AU-05	0	9	64	27	0	0	0	27	9	11
2017	AU	3	6	32	27	26	0	6	56	10	66
2017	AU-04	4	11	33	26	26	0	0	52	15	27
2017	AU-05	0	7	33	40	13	0	7	57	7	15
2014	AU	9	16	37	28	7	1	1	36	26	68
2014	AU-04	8	22	33	28	6	3	0	34	31	36
2014	AU-05	7	0	57	29	0	0	7	31	8	14
2011	AU	15	26	34	12	10	1	2	23	42	105
2011	AU-02	20	10	50	10	10	0	0	20	30	10
2011	AU-03	24	18	18	18	18	0	6	38	44	17
2011	AU-04	13	28	37	11	9	0	2	20	42	46
2011	AU-05	13	26	35	13	9	4	0	23	41	23
2008	AU	9	25	30	22	7	2	5	31	37	117
2008	AU-03	11	28	28	22	0	0	11	25	44	18
2008	AU-04	11	28	32	15	6	2	6	23	42	47
2008	AU-05	6	22	41	19	9	0	3	29	29	32

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	0	8	14	43	32	1	1	78	8	74
2018	AU-01	0	0	10	40	40	10	0	89	0	10
2018	AU-04	0	14	11	39	36	0	0	75	14	36
2018	AU-05	0	0	18	64	9	0	9	80	0	11
2017	AU	1	4	18	33	36	0	7	74	6	67
2017	AU-04	0	7	18	29	39	0	7	73	8	28
2017	AU-05	0	7	27	40	27	0	0	67	7	15
2014	AU	1	0	31	37	22	1	7	65	2	68
2014	AU-04	0	0	42	36	11	3	8	53	0	36
2014	AU-05	7	0	21	36	36	0	0	71	7	14
2011	AU	5	10	21	35	21	3	6	61	16	104
2011	AU-02	10	0	0	30	30	0	30	86	14	10
2011	AU-03	0	6	24	41	24	0	6	69	6	17
2011	AU-04	4	9	24	36	20	2	4	60	14	45
2011	AU-05	4	13	26	30	22	4	0	55	18	23
2008	AU	8	13	28	29	15	2	6	47	22	117
2008	AU-03	6	17	28	39	0	0	11	44	25	18
2008	AU-04	9	13	32	23	15	4	4	42	23	47
2008	AU-05	3	19	34	22	16	0	6	40	23	32

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	16	12	40	15	16	1	0	31	28	75
2018	AU-01	10	10	20	20	30	10	0	56	22	10
2018	AU-04	14	16	43	11	16	0	0	27	30	37
2018	AU-05	9	9	64	9	9	0	0	18	18	11
2017	AU	3	19	34	27	13	0	3	42	23	67
2017	AU-04	4	18	43	21	14	0	0	36	21	28
2017	AU-05	0	13	40	40	7	0	0	47	13	15
2014	AU	7	13	40	27	12	0	1	39	21	68
2014	AU-04	6	14	50	28	3	0	0	31	19	36
2014	AU-05	14	0	43	21	21	0	0	43	14	14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	38	38	7	8	9	0	76	17	76
2018	AU-01	50	50	0	0	0	0	100	0	10
2018	AU-04	29	39	8	16	8	0	68	24	38
2018	AU-05	27	45	18	0	9	0	73	9	11
2017	AU	49	29	14	3	5	0	78	8	65
2017	AU-04	36	32	14	7	11	0	68	18	28
2017	AU-05	60	20	20	0	0	0	80	0	15
2014	AU	38	32	12	9	6	3	73	15	68
2014	AU-04	28	36	14	8	8	6	68	18	36
2014	AU-05	57	29	7	7	0	0	86	7	14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	47	39	5	3	5	0	87	8	76
2018	AU-01	70	30	0	0	0	0	100	0	10
2018	AU-04	39	39	11	5	5	0	79	11	38
2018	AU-05	27	64	0	0	9	0	91	9	11
2017	AU	60	31	4	0	3	1	92	3	67
2017	AU-04	46	39	4	0	7	4	89	7	28
2017	AU-05	60	27	13	0	0	0	87	0	15
2014	AU	41	41	6	7	4	0	82	12	68
2014	AU-04	36	42	8	11	3	0	78	14	36
2014	AU-05	36	50	0	7	7	0	86	14	14

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	36	50	8	5	1	86	7	76
2018	AU-01	40	60	0	0	0	100	0	10
2018	AU-04	37	42	13	8	0	79	8	38
2018	AU-05	18	64	9	0	9	82	9	11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	38	35	22	0	0	5	0	77	0	74
2018	AU-01	50	10	20	0	0	20	0	75	0	10
2018	AU-04	28	42	25	0	0	6	0	74	0	36
2018	AU-05	45	36	18	0	0	0	0	82	0	11
2017	AU	51	28	10	1	1	7	0	85	3	67
2017	AU-04	50	25	14	4	4	4	0	78	7	28
2017	AU-05	53	20	20	0	0	7	0	79	0	15
2014	AU	43	28	16	1	1	7	1	79	3	67
2014	AU-04	46	31	11	3	0	6	3	84	3	35
2014	AU-05	29	36	21	0	0	14	0	75	0	14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	38	16	5	1	4	0	76	7	74
2018	AU-01	60	10	20	0	0	10	0	78	0	10
2018	AU-04	22	47	14	8	3	6	0	74	12	36
2018	AU-05	45	45	9	0	0	0	0	91	0	11
2017	AU	48	39	7	1	3	1	0	88	5	67
2017	AU-04	39	43	7	4	7	0	0	82	11	28
2017	AU-05	53	33	13	0	0	0	0	87	0	15
2014	AU	43	34	15	3	1	3	1	80	5	68
2014	AU-04	39	42	6	6	0	6	3	88	6	36
2014	AU-05	36	36	29	0	0	0	0	71	0	14
2011	AU	32	35	17	6	8	3	0	68	14	104
2011	AU-02	50	10	20	10	10	0	0	60	20	10
2011	AU-03	6	56	19	0	6	13	0	71	7	16
2011	AU-04	28	35	17	7	11	2	0	64	18	46
2011	AU-05	39	35	17	4	4	0	0	74	9	23

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	36	43	11	5	3	1	0	81	8	74
2018	AU-01	70	20	0	0	0	10	0	100	0	10
2018	AU-04	17	64	8	6	6	0	0	81	11	36
2018	AU-05	55	18	27	0	0	0	0	73	0	11
2017	AU	49	37	10	0	3	0	0	87	3	67
2017	AU-04	46	36	11	0	7	0	0	82	7	28
2017	AU-05	47	40	13	0	0	0	0	87	0	15
2014	AU	52	29	12	6	0	0	1	82	6	68
2014	AU-04	47	33	11	6	0	0	3	83	6	36
2014	AU-05	50	36	7	7	0	0	0	86	7	14
2011	AU	29	33	16	12	10	1	0	62	21	104
2011	AU-02	40	20	10	0	30	0	0	60	30	10
2011	AU-03	13	44	13	13	13	6	0	60	27	16
2011	AU-04	22	35	22	15	7	0	0	57	22	46
2011	AU-05	48	26	17	0	9	0	0	74	9	23
2008	AU	31	41	16	3	7	2	0	73	10	117
2008	AU-03	50	22	17	0	11	0	0	72	11	18
2008	AU-04	21	45	17	6	9	2	0	67	15	47
2008	AU-05	38	41	13	3	3	3	0	81	6	32

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	17	38	16	5	12	7	5	63	19	76
2018	AU-01	20	40	10	0	10	10	10	75	13	10
2018	AU-04	11	32	16	11	13	11	8	52	29	38
2018	AU-05	18	55	18	0	9	0	0	73	9	11
2017	AU	31	31	24	3	6	1	3	66	9	67
2017	AU-04	18	32	32	4	14	0	0	50	18	28
2017	AU-05	33	47	13	0	0	7	0	86	0	15
2014	AU	28	37	12	4	9	6	4	72	15	68
2014	AU-04	22	36	8	8	14	8	3	66	25	36
2014	AU-05	36	50	7	0	0	0	7	92	0	14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	36	41	9	5	8	1	0	77	13	76
2018	AU-01	30	30	10	10	10	10	0	67	22	10
2018	AU-04	29	45	11	5	11	0	0	74	16	38
2018	AU-05	36	45	9	9	0	0	0	82	9	11
2017	AU	45	31	12	4	1	4	1	81	6	67
2017	AU-04	36	29	11	7	4	11	4	75	13	28
2017	AU-05	40	40	20	0	0	0	0	80	0	15
2014	AU	50	31	12	1	3	3	0	83	5	68
2014	AU-04	42	36	8	3	6	5	0	82	9	36
2014	AU-05	57	21	21	0	0	0	0	79	0	14
2011	AU	33	43	9	9	5	2	0	78	14	105
2011	AU-02	20	40	10	20	10	0	0	60	30	10
2011	AU-03	35	47	6	12	0	0	0	82	12	17
2011	AU-04	26	50	11	9	2	2	0	78	11	46
2011	AU-05	43	35	9	4	9	0	0	78	13	23
2008	AU	26	45	11	7	8	3	0	74	15	117
2008	AU-03	28	39	6	11	17	0	0	67	28	18
2008	AU-04	17	53	13	6	6	4	0	73	13	47
2008	AU-05	44	34	13	3	3	3	0	81	6	32

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	37	32	22	7	1	1	69	8	76
2018	AU-01	50	20	20	0	0	10	78	0	10
2018	AU-04	37	29	24	8	3	0	66	11	38
2018	AU-05	36	36	27	0	0	0	73	0	11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	20	24	25	13	11	8	0	47	26	76
2018	AU-01	20	20	40	0	0	20	0	50	0	10
2018	AU-04	21	21	21	16	13	8	0	46	31	38
2018	AU-05	27	36	9	9	9	9	0	70	20	11
2017	AU	22	25	24	12	10	6	0	51	24	67
2017	AU-04	18	25	18	14	14	11	0	48	32	28
2017	AU-05	27	27	33	0	7	7	0	57	7	15
2014	AU	21	21	21	15	15	9	0	45	32	68
2014	AU-04	17	22	19	17	19	6	0	41	38	36
2014	AU-05	21	7	29	14	7	21	0	36	27	14
2011	AU	13	17	23	17	17	10	3	35	39	105
2011	AU-02	10	10	20	20	40	0	0	20	60	10
2011	AU-03	0	12	24	6	35	18	6	15	54	17
2011	AU-04	13	22	20	24	13	9	0	38	40	46
2011	AU-05	22	22	26	9	4	9	9	53	16	23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AU	9	91	76
2018	AU-01	0	100	10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	20	23	5	4	23	13	50	15	75
2018	AU-01	20	10	20	0	0	30	20	60	0	10
2018	AU-04	5	16	32	3	8	19	16	33	17	37
2018	AU-05	18	27	0	9	0	45	0	83	17	11
2017	AU	10	21	13	3	6	36	10	58	17	67
2017	AU-04	7	21	14	0	7	39	11	57	14	28
2017	AU-05	13	20	7	0	7	47	7	71	14	15
2014	AU	12	12	16	6	3	41	10	48	18	68
2014	AU-04	8	17	11	8	6	44	6	50	28	36
2014	AU-05	21	7	21	7	0	36	7	50	13	14

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	31	32	15	4	4	12	3	73	9	75
2018	AU-01	40	20	0	0	0	30	10	100	0	10
2018	AU-04	24	32	19	3	8	11	3	66	13	37
2018	AU-05	36	36	18	0	0	9	0	80	0	11
2017	AU	30	36	12	1	4	13	3	79	7	67
2017	AU-04	29	32	11	0	7	18	4	77	9	28
2017	AU-05	27	40	13	0	7	13	0	77	8	15
2014	AU	21	31	16	6	3	21	3	67	12	68
2014	AU-04	11	36	19	8	6	19	0	59	17	36
2014	AU-05	43	36	14	0	0	7	0	85	0	14
2011	AU	22	30	25	10	4	10	0	58	15	105
2011	AU-02	20	10	20	10	20	20	0	38	38	10
2011	AU-03	24	18	41	6	6	6	0	44	13	17
2011	AU-04	15	37	22	15	2	9	0	57	19	46
2011	AU-05	39	26	22	0	0	13	0	75	0	23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	19	27	0	1	29	12	52	2	75
2018	AU-01	10	20	20	0	0	30	20	60	0	10
2018	AU-04	5	18	29	0	3	32	13	43	5	38
2018	AU-05	27	18	18	0	0	36	0	71	0	11
2017	AU	10	15	18	1	1	46	7	55	6	67
2017	AU-04	7	11	18	0	0	61	4	50	0	28
2017	AU-05	13	20	7	0	7	47	7	71	14	15
2014	AU	9	6	26	3	0	43	13	33	7	68
2014	AU-04	6	11	28	6	0	42	8	33	11	36
2014	AU-05	7	0	29	0	0	43	21	20	0	14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	32	33	13	0	1	17	3	82	2	75
2018	AU-01	30	30	0	0	0	40	0	100	0	10
2018	AU-04	26	32	18	0	3	18	3	73	3	38
2018	AU-05	36	55	0	0	0	9	0	100	0	11
2017	AU	36	27	16	3	1	15	1	75	5	67
2017	AU-04	32	29	18	4	0	18	0	74	4	28
2017	AU-05	33	20	20	0	7	20	0	67	8	15
2014	AU	24	34	19	0	1	21	1	74	2	68
2014	AU-04	14	39	22	0	3	19	3	68	4	36
2014	AU-05	36	43	14	0	0	7	0	85	0	14
2011	AU	27	36	21	4	3	10	0	69	7	105
2011	AU-02	20	20	30	0	20	10	0	44	22	10
2011	AU-03	12	53	12	6	0	18	0	79	7	17
2011	AU-04	28	35	22	7	2	7	0	67	9	46
2011	AU-05	39	26	22	0	0	13	0	75	0	23

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	48	40	7	1	1	3	90	3	75
2018	AU-04	45	37	13	3	3	0	82	5	38
2018	AU-05	36	64	0	0	0	0	100	0	11
2017	AU	55	27	3	7	6	1	83	14	67
2017	AU-04	54	18	7	14	7	0	71	21	28
2017	AU-05	40	53	0	0	0	7	100	0	15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	41	18	7	4	4	70	11	76
2018	AU-01	10	60	10	10	10	0	70	20	10
2018	AU-04	21	42	21	5	5	5	67	11	38
2018	AU-05	27	55	18	0	0	0	82	0	11
2017	AU	24	47	14	2	6	8	77	8	66
2017	AU-04	21	46	14	0	7	11	76	8	28
2017	AU-05	21	36	29	0	7	7	62	8	14

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	23	43	15	12	5	3	67	18	75
2018	AU-01	40	20	20	10	0	10	67	11	10
2018	AU-04	16	43	19	14	8	0	59	22	37
2018	AU-05	27	64	0	9	0	0	91	9	11
2017	AU	27	49	7	10	4	1	77	15	67
2017	AU-04	29	39	11	14	7	0	68	21	28
2017	AU-05	27	53	13	0	7	0	80	7	15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	20	29	16	24	32	39	76
2018	AU-01	10	10	30	30	20	20	50	10
2018	AU-04	5	21	29	18	26	26	45	38
2018	AU-05	9	18	27	0	45	27	45	11
2017	AU	12	30	24	12	22	42	34	67
2017	AU-04	14	32	25	7	21	46	29	28
2017	AU-05	0	20	33	13	33	20	47	15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	26	18	34	17	4	0	45	21	76
2018	AU-01	40	10	30	20	0	0	50	20	10
2018	AU-04	16	26	37	16	5	0	42	21	38
2018	AU-05	36	0	27	36	0	0	36	36	11
2017	AU	15	33	34	10	4	3	49	15	67
2017	AU-04	18	18	43	18	4	0	36	21	28
2017	AU-05	7	47	33	13	0	0	53	13	15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	29	26	32	8	5	0	55	13	76
2018	AU-01	70	10	20	0	0	0	80	0	10
2018	AU-04	16	37	34	5	8	0	53	13	38
2018	AU-05	36	18	18	27	0	0	55	27	11
2017	AU	25	36	19	13	3	3	63	17	67
2017	AU-04	18	39	14	25	4	0	57	29	28
2017	AU-05	20	33	47	0	0	0	53	0	15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	30	20	12	3	0	0	65	15	74
2018	AU-04	26	29	32	8	5	0	0	55	13	38
2018	AU-05	40	20	0	40	0	0	0	60	40	10
2017	AU	28	37	18	9	3	1	3	69	12	67
2017	AU-04	32	21	29	11	4	4	0	56	15	28
2017	AU-05	13	53	20	13	0	0	0	67	13	15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	49	30	14	5	1	1	79	7	74
2018	AU-04	42	29	21	8	0	0	71	8	38
2018	AU-05	45	45	0	9	0	0	91	9	11
2017	AU	42	34	13	4	1	4	80	6	67
2017	AU-04	46	21	25	7	0	0	68	7	28
2017	AU-05	27	60	13	0	0	0	87	0	15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	35	25	28	1	9	1	61	11	75
2018	AU-01	40	10	30	0	10	10	56	11	10
2018	AU-04	34	24	32	3	8	0	58	11	38
2018	AU-05	55	27	9	0	9	0	82	9	11
2017	AU	33	27	25	13	1	0	60	15	67
2017	AU-04	36	18	29	14	4	0	54	18	28
2017	AU-05	27	53	7	13	0	0	80	13	15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	24	36	25	12	4	0	0	59	16	76
2018	AU-01	50	30	20	0	0	0	0	80	0	10
2018	AU-04	13	45	21	18	3	0	0	58	21	38
2018	AU-05	36	18	36	9	0	0	0	55	9	11
2017	AU	33	34	16	11	1	3	1	70	13	67
2017	AU-04	29	39	18	11	4	0	0	68	14	28
2017	AU-05	20	47	20	13	0	0	0	67	13	15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	33	32	21	13	1	0	64	14	76
2018	AU-01	70	0	20	10	0	0	70	10	10
2018	AU-04	24	39	18	18	0	0	63	18	38
2018	AU-05	36	36	18	0	9	0	73	9	11
2017	AU	25	37	19	12	4	1	64	17	67
2017	AU-04	25	32	21	11	11	0	57	21	28
2017	AU-05	13	33	27	27	0	0	47	27	15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	33	28	23	13	3	0	61	16	75
2018	AU-01	30	30	20	10	10	0	60	20	10
2018	AU-04	38	22	22	16	3	0	59	19	37
2018	AU-05	45	27	27	0	0	0	73	0	11
2017	AU	31	36	16	9	6	1	68	15	67
2017	AU-04	39	32	14	7	7	0	71	14	28
2017	AU-05	13	47	20	20	0	0	60	20	15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	30	30	22	16	1	0	0	61	17	76
2018	AU-01	40	20	20	10	10	0	0	60	20	10
2018	AU-04	32	26	26	16	0	0	0	58	16	38
2018	AU-05	27	45	18	9	0	0	0	73	9	11
2017	AU	29	30	26	11	2	2	2	61	13	66
2017	AU-04	26	30	30	7	4	4	0	58	12	27
2017	AU-05	13	33	40	13	0	0	0	47	13	15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	45	20	24	4	5	1	66	9	75
2018	AU-01	40	10	30	10	10	0	50	20	10
2018	AU-04	47	18	24	5	3	3	68	8	38
2018	AU-05	40	20	20	0	20	0	60	20	10
2017	AU	48	30	15	0	8	0	78	8	67
2017	AU-04	46	32	14	0	7	0	79	7	28
2017	AU-05	33	47	20	0	0	0	80	0	15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2018	AU	67	17	13	3	86	76
2018	AU-01	80	0	20	0	80	10
2018	AU-04	66	16	16	3	84	38
2018	AU-05	91	0	0	9	100	11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	75	8	11	3	1	3	85	4	75
2018	AU-01	90	0	10	0	0	0	90	0	10
2018	AU-04	68	13	11	3	3	3	84	5	38
2018	AU-05	80	0	10	0	0	10	89	0	10
2017	AU	76	6	6	2	6	5	86	8	66
2017	AU-04	67	11	4	4	7	7	84	12	27
2017	AU-05	73	7	13	0	7	0	80	7	15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	57	30	11	0	1	1	0	88	1	76
2018	AU-01	80	10	0	0	0	10	0	100	0	10
2018	AU-04	61	24	13	0	3	0	0	84	3	38
2018	AU-05	45	45	9	0	0	0	0	91	0	11
2017	AU	60	21	7	4	3	0	4	84	8	67
2017	AU-04	61	25	4	4	0	0	7	92	4	28
2017	AU-05	40	20	27	7	7	0	0	60	13	15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	51	25	14	7	1	1	0	77	8	76
2018	AU-01	70	20	0	0	0	10	0	100	0	10
2018	AU-04	50	16	21	13	0	0	0	66	13	38
2018	AU-05	55	45	0	0	0	0	0	100	0	11
2017	AU	51	24	9	9	4	0	3	77	14	67
2017	AU-04	36	21	18	14	7	0	4	59	22	28
2017	AU-05	53	33	7	7	0	0	0	87	7	15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	61	16	7	4	3	1	9	85	7	76
2018	AU-01	80	0	0	0	0	10	10	100	0	10
2018	AU-04	50	24	5	5	0	0	16	88	6	38
2018	AU-05	45	18	18	9	9	0	0	64	18	11
2017	AU	49	19	10	3	1	0	16	82	5	67
2017	AU-04	43	18	7	4	0	0	29	85	5	28
2017	AU-05	33	40	20	7	0	0	0	73	7	15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	61	24	11	0	1	1	1	88	1	75
2018	AU-01	90	0	0	0	0	10	0	100	0	10
2018	AU-04	58	26	13	0	3	0	0	84	3	38
2018	AU-05	40	50	0	0	0	0	10	100	0	10
2017	AU	62	20	9	5	2	0	3	84	6	66
2017	AU-04	56	22	11	7	0	0	4	81	8	27
2017	AU-05	53	20	20	7	0	0	0	73	7	15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	59	19	11	4	7	1	0	78	11	75
2018	AU-01	50	10	10	0	20	10	0	67	22	10
2018	AU-04	58	21	11	8	3	0	0	79	11	38
2018	AU-05	60	30	10	0	0	0	0	90	0	10
2017	AU	63	15	10	6	3	0	3	80	9	67
2017	AU-04	54	18	14	4	4	0	7	77	8	28
2017	AU-05	67	13	7	13	0	0	0	80	13	15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	52	29	11	1	5	1	0	82	7	75
2018	AU-01	60	20	0	0	10	10	0	89	11	10
2018	AU-04	47	34	16	3	0	0	0	82	3	38
2018	AU-05	60	30	0	0	10	0	0	90	10	10
2017	AU	61	19	13	3	1	0	1	82	5	67
2017	AU-04	46	32	18	4	0	0	0	79	4	28
2017	AU-05	73	13	7	7	0	0	0	87	7	15

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	12	39	34	11	4	51	14	76
2018	AU-01	10	50	30	10	0	60	10	10
2018	AU-04	8	39	34	18	0	47	18	38
2018	AU-05	9	55	27	0	9	64	9	11
2017	AU	4	37	46	9	3	42	12	67
2017	AU-04	0	43	43	7	7	43	14	28
2017	AU-05	7	47	33	13	0	53	13	15

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	14	8	44	26	8	34	22	73
2018	AU-01	30	10	20	30	10	40	40	10
2018	AU-04	8	8	54	24	5	30	16	37
2018	AU-05	9	18	27	36	9	45	27	11
2017	AU	3	15	42	25	15	40	18	67
2017	AU-04	7	18	43	18	14	32	25	28
2017	AU-05	0	20	20	47	13	60	20	15

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	8	30	30	16	16	8	92	76
2018	AU-01	10	30	30	10	20	10	90	10
2018	AU-04	5	24	37	21	13	5	95	38
2018	AU-05	0	45	18	9	27	0	100	11
2017	AU	4	28	25	22	19	4	96	67
2017	AU-04	0	25	43	14	18	0	100	28
2017	AU-05	7	13	20	47	13	7	93	15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AU	17	70
2018	AU-04	11	36
2018	AU-05	0	11
2017	AU	17	64
2017	AU-04	18	28
2017	AU-05	7	14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AU	44	70
2018	AU-04	47	36
2018	AU-05	18	11
2017	AU	50	64
2017	AU-04	54	28
2017	AU-05	36	14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AU	21	70
2018	AU-04	17	36
2018	AU-05	18	11
2017	AU	19	64
2017	AU-04	18	28
2017	AU-05	21	14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AU	27	70
2018	AU-04	33	36
2018	AU-05	27	11
2017	AU	34	64
2017	AU-04	32	28
2017	AU-05	50	14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AU	1	70
2018	AU-04	0	36
2018	AU-05	0	11
2017	AU	2	64
2017	AU-04	4	28
2017	AU-05	0	14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AU	60	70
2018	AU-04	81	36
2018	AU-05	55	11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AU	50	70
2018	AU-04	42	36
2018	AU-05	55	11
2017	AU	63	64
2017	AU-04	61	28
2017	AU-05	50	14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AU	3	35	20	7	6	29	69
2018	AU-04	3	31	20	6	11	29	35
2018	AU-05	0	36	18	9	0	36	11
2017	AU	6	32	27	8	5	22	63
2017	AU-04	7	32	29	4	7	21	28
2017	AU-05	8	23	23	15	0	31	13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AU	26	74	70
2018	AU-04	36	64	36
2018	AU-05	18	82	11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	42	11	21	4	9	4	9	61	15	76
2018	AU-01	30	20	10	10	0	10	20	71	14	10
2018	AU-04	45	11	18	5	11	3	8	62	18	38
2018	AU-05	9	18	55	0	9	0	9	30	10	11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	10	17	22	12	32	4	3	30	47	69
2018	AU-04	6	11	23	17	37	3	3	18	58	35
2018	AU-05	0	36	27	0	27	0	9	40	30	11
2017	AU	12	20	16	14	30	2	6	36	47	64
2017	AU-04	18	18	21	18	25	0	0	36	43	28
2017	AU-05	14	14	7	21	36	0	7	31	62	14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AU	1	10	17	14	52	4	0	12	70	69
2018	AU-04	3	6	20	14	54	3	0	9	71	35
2018	AU-05	0	18	18	9	55	0	0	18	64	11
2017	AU	3	9	9	20	48	3	6	14	76	64
2017	AU-04	7	14	7	21	39	4	7	24	68	28
2017	AU-05	0	0	21	14	57	0	7	0	77	14

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AU

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Discrimination

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Question 66. I would describe my workplace as being psychologically healthy.