2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 33 42 13 8 3 0 0 76 11 236
2018 EN-02 56 25 13 6 0 0 0 81 6 16
2018 EN-03 31 41 15 10 3 0 0 72 13 39
2018 EN-04 33 41 9 13 3 0 0 75 16 87
2018 EN-05 28 47 17 4 3 1 0 76 7 76
2018 EN-06 40 47 13 0 0 0 0 87 0 15
2017 EN 34 47 8 7 3 0 0 81 11 264
2017 EN-02 43 35 14 7 0 0 0 78 7 14
2017 EN-03 43 45 5 4 2 0 2 89 5 56
2017 EN-04 29 48 10 9 3 0 0 77 13 96
2017 EN-05 26 49 8 10 7 0 0 75 16 73
2017 EN-06 53 47 0 0 0 0 0 100 0 21
2014 EN 29 47 10 11 4 0 0 75 15 251
2014 EN-02 0 64 27 9 0 0 0 64 9 11
2014 EN-03 30 39 9 14 7 0 0 70 21 43
2014 EN-04 30 43 11 13 2 0 0 73 15 105
2014 EN-05 29 52 5 8 8 0 0 80 15 66
2014 EN-06 33 50 8 8 0 0 0 83 8 24
2011 EN 37 42 11 6 4 0 0 79 10 270
2011 EN-02 30 35 15 20 0 0 0 65 20 20
2011 EN-03 31 51 11 0 7 0 0 82 7 55
2011 EN-04 39 38 14 6 3 0 0 77 9 95
2011 EN-05 33 45 10 9 3 0 0 78 12 67
2011 EN-06 61 32 3 0 3 0 0 94 3 31
2008 EN 23 50 14 8 5 0 0 73 13 212
2008 EN-03 10 53 20 10 6 0 0 63 16 49
2008 EN-04 29 47 13 10 1 0 0 76 11 72
2008 EN-05 21 47 14 9 10 0 0 67 19 58
2008 EN-06 30 70 0 0 0 0 0 100 0 20

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 44 15 9 6 0 0 69 15 236
2018 EN-02 44 31 6 19 0 0 0 75 19 16
2018 EN-03 27 46 12 7 7 0 0 73 15 41
2018 EN-04 20 44 19 11 7 0 0 64 18 85
2018 EN-05 22 46 14 8 8 1 0 69 16 76
2018 EN-06 40 40 20 0 0 0 0 80 0 15
2017 EN 28 39 14 11 8 0 0 68 19 265
2017 EN-02 36 43 21 0 0 0 0 79 0 14
2017 EN-03 38 34 9 11 7 0 2 73 18 56
2017 EN-04 22 41 17 12 8 0 0 63 21 97
2017 EN-05 22 41 14 11 11 1 0 64 22 73
2017 EN-06 48 33 9 5 5 0 0 81 9 21

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 52 33 11 3 0 0 0 85 3 235
2018 EN-02 56 19 19 6 0 0 0 75 6 16
2018 EN-03 46 37 10 5 2 0 0 83 7 41
2018 EN-04 49 34 13 4 0 0 0 84 4 85
2018 EN-05 53 36 8 1 0 1 0 91 1 75
2018 EN-06 73 13 13 0 0 0 0 87 0 15
2017 EN 56 35 7 2 0 0 0 90 3 263
2017 EN-02 57 35 7 0 0 0 0 93 0 14
2017 EN-03 63 34 2 0 0 0 2 98 0 56
2017 EN-04 43 40 11 4 1 0 0 83 5 97
2017 EN-05 58 32 7 3 0 0 0 90 3 71
2017 EN-06 86 14 0 0 0 0 0 100 0 21
2014 EN 59 29 9 2 2 0 0 88 3 251
2014 EN-02 36 45 18 0 0 0 0 82 0 11
2014 EN-03 58 23 12 2 5 0 0 81 7 43
2014 EN-04 57 27 12 2 2 0 0 84 4 105
2014 EN-05 67 27 5 2 0 0 0 94 2 66
2014 EN-06 58 42 0 0 0 0 0 100 0 24
2011 EN 59 31 7 2 0 0 0 91 2 270
2011 EN-02 35 45 10 10 0 0 0 80 10 20
2011 EN-03 58 31 9 2 0 0 0 89 2 55
2011 EN-04 60 34 5 0 1 0 0 94 1 95
2011 EN-05 54 33 9 3 0 1 0 88 3 67
2011 EN-06 87 13 0 0 0 0 0 100 0 31

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 41 11 5 3 0 0 81 7 237
2018 EN-02 56 31 13 0 0 0 0 88 0 16
2018 EN-03 37 37 17 5 5 0 0 73 10 41
2018 EN-04 37 47 7 6 3 0 0 84 9 86
2018 EN-05 39 38 14 5 1 1 0 79 7 76
2018 EN-06 53 47 0 0 0 0 0 100 0 15
2017 EN 38 44 9 7 2 0 0 82 9 262
2017 EN-02 29 57 7 7 0 0 0 86 7 14
2017 EN-03 52 38 5 3 0 0 2 91 4 56
2017 EN-04 33 44 8 13 2 0 0 77 15 96
2017 EN-05 34 44 14 6 3 0 0 78 8 71
2017 EN-06 48 52 0 0 0 0 0 100 0 21
2014 EN 36 39 15 6 3 0 0 76 9 251
2014 EN-02 18 45 18 18 0 0 0 64 18 11
2014 EN-03 37 35 19 7 2 0 0 72 9 43
2014 EN-04 36 34 23 4 3 0 0 70 7 105
2014 EN-05 36 47 3 8 6 0 0 83 14 66
2014 EN-06 42 50 4 4 0 0 0 92 4 24
2011 EN 40 44 10 6 1 0 0 84 7 270
2011 EN-02 35 35 15 10 5 0 0 70 15 20
2011 EN-03 35 45 16 0 4 0 0 80 4 55
2011 EN-04 40 47 5 7 0 0 0 87 7 95
2011 EN-05 33 48 13 6 0 0 0 81 6 67
2011 EN-06 71 23 0 6 0 0 0 94 6 31
2008 EN 30 49 13 6 2 0 0 79 8 212
2008 EN-03 18 51 24 4 2 0 0 69 6 49
2008 EN-04 29 50 14 7 0 0 0 79 7 72
2008 EN-05 31 52 5 7 5 0 0 83 12 58
2008 EN-06 50 45 0 5 0 0 0 95 5 20

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 35 16 10 7 0 0 68 17 237
2018 EN-02 44 50 6 0 0 0 0 94 0 16
2018 EN-03 43 23 18 13 5 0 0 65 18 40
2018 EN-04 25 40 10 15 9 0 0 66 24 87
2018 EN-05 25 37 22 7 8 1 0 63 15 76
2018 EN-06 53 27 20 0 0 0 0 80 0 15
2017 EN 30 31 19 11 7 1 0 62 18 264
2017 EN-02 36 36 14 0 7 7 0 77 8 14
2017 EN-03 38 27 18 13 2 0 2 67 15 55
2017 EN-04 24 32 22 11 10 1 0 56 22 97
2017 EN-05 27 36 19 10 8 0 0 63 18 73
2017 EN-06 53 24 14 5 5 0 0 76 9 21
2014 EN 18 38 20 14 10 1 0 56 24 251
2014 EN-02 27 27 27 9 9 0 0 55 18 11
2014 EN-03 16 39 21 16 7 0 0 56 23 43
2014 EN-04 18 32 20 15 13 1 0 51 29 105
2014 EN-05 15 41 21 11 11 0 2 57 22 66
2014 EN-06 25 50 8 13 0 4 0 78 13 24
2011 EN 25 40 16 13 5 0 1 65 18 269
2011 EN-02 30 35 5 25 5 0 0 65 30 20
2011 EN-03 24 41 15 9 7 0 4 67 17 54
2011 EN-04 25 37 23 8 6 0 0 62 15 95
2011 EN-05 16 42 15 22 4 0 0 58 27 67
2011 EN-06 42 45 6 6 0 0 0 87 6 31

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 31 37 15 11 5 0 0 68 17 237
2018 EN-02 50 38 13 0 0 0 0 88 0 16
2018 EN-03 40 28 18 10 5 0 0 68 15 40
2018 EN-04 23 39 14 16 8 0 0 62 24 87
2018 EN-05 24 39 18 12 5 1 0 64 17 76
2018 EN-06 53 40 7 0 0 0 0 93 0 15
2017 EN 32 33 17 13 5 0 0 65 18 264
2017 EN-02 22 43 14 7 7 7 0 69 15 14
2017 EN-03 41 30 14 11 2 0 2 73 13 56
2017 EN-04 26 32 20 15 7 0 0 58 23 97
2017 EN-05 27 36 19 12 5 0 0 63 18 73
2017 EN-06 60 25 5 5 5 0 0 85 10 20
2014 EN 20 37 21 16 6 0 0 57 22 250
2014 EN-02 27 36 18 9 9 0 0 64 18 11
2014 EN-03 19 35 23 19 5 0 0 53 23 43
2014 EN-04 18 33 20 21 7 1 0 52 28 105
2014 EN-05 19 37 23 11 9 0 2 56 20 65
2014 EN-06 29 50 17 4 0 0 0 79 4 24
2011 EN 24 41 16 14 5 0 0 65 19 269
2011 EN-02 30 30 20 15 5 0 0 60 20 20
2011 EN-03 22 44 11 15 7 0 0 67 22 54
2011 EN-04 24 40 21 8 6 0 0 64 15 95
2011 EN-05 16 42 15 22 4 0 0 58 27 67
2011 EN-06 42 42 6 10 0 0 0 84 10 31
2008 EN 11 39 20 21 8 0 0 51 29 211
2008 EN-03 12 41 22 16 8 0 0 53 24 49
2008 EN-04 4 39 25 25 7 0 0 43 32 72
2008 EN-05 11 35 19 23 12 0 0 46 35 57
2008 EN-06 30 40 10 20 0 0 0 70 20 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 23 23 15 10 2 1 51 25 237
2018 EN-02 56 13 19 13 0 0 0 69 13 16
2018 EN-03 28 23 25 10 10 3 3 53 21 40
2018 EN-04 22 24 21 16 15 1 1 47 32 87
2018 EN-05 20 26 26 17 8 3 0 47 26 76
2018 EN-06 53 13 20 7 0 7 0 71 7 15
2017 EN 26 28 19 12 10 5 0 57 23 265
2017 EN-02 22 29 7 28 7 7 0 54 38 14
2017 EN-03 29 25 21 14 3 5 2 58 19 56
2017 EN-04 17 35 17 11 17 3 0 54 29 97
2017 EN-05 27 23 25 8 11 6 0 54 20 73
2017 EN-06 53 28 9 9 0 0 0 81 9 21
2014 EN 17 31 22 16 10 4 0 50 27 251
2014 EN-02 27 18 36 9 9 0 0 45 18 11
2014 EN-03 21 25 21 21 9 2 0 47 31 43
2014 EN-04 16 26 25 15 13 5 0 44 30 105
2014 EN-05 16 38 15 17 8 5 2 58 26 66
2014 EN-06 17 46 17 13 8 0 0 63 21 24
2011 EN 23 34 17 12 11 4 0 59 23 268
2011 EN-02 25 40 0 20 10 5 0 68 32 20
2011 EN-03 19 35 20 9 13 4 0 56 23 54
2011 EN-04 24 29 19 11 11 6 0 57 22 95
2011 EN-05 18 38 17 15 11 2 0 57 26 66
2011 EN-06 39 29 19 6 6 0 0 68 13 31
2008 EN 15 26 22 19 13 4 0 43 34 211
2008 EN-03 16 27 22 16 14 4 0 45 32 49
2008 EN-04 7 29 26 22 13 3 0 37 36 72
2008 EN-05 12 23 16 19 21 7 2 38 44 57
2008 EN-06 35 20 25 20 0 0 0 55 20 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 46 29 12 6 3 1 1 77 10 234
2018 EN-02 60 33 7 0 0 0 0 93 0 15
2018 EN-03 40 35 13 3 5 3 3 79 8 40
2018 EN-04 42 28 14 12 3 0 1 71 15 86
2018 EN-05 44 28 15 5 4 3 1 75 10 75
2018 EN-06 73 27 0 0 0 0 0 100 0 15
2017 EN 42 34 12 6 5 1 0 77 11 264
2017 EN-02 28 50 14 0 7 0 0 78 7 14
2017 EN-03 43 36 7 5 4 4 2 83 9 56
2017 EN-04 42 33 15 4 5 0 0 75 9 97
2017 EN-05 38 30 14 10 7 1 0 69 17 73
2017 EN-06 62 33 5 0 0 0 0 95 0 21
2014 EN 43 32 13 6 4 2 1 76 11 251
2014 EN-02 73 18 9 0 0 0 0 91 0 11
2014 EN-03 44 28 9 12 7 0 0 72 19 43
2014 EN-04 43 32 11 7 4 2 1 77 11 105
2014 EN-05 32 38 17 5 6 2 2 72 11 66
2014 EN-06 54 25 17 0 0 4 0 83 0 24
2011 EN 43 34 12 8 3 0 0 77 11 270
2011 EN-02 50 30 15 5 0 0 0 80 5 20
2011 EN-03 38 35 11 7 9 0 0 73 16 55
2011 EN-04 45 34 11 7 2 1 0 80 10 95
2011 EN-05 39 37 12 10 1 0 0 76 12 67
2011 EN-06 52 26 16 6 0 0 0 77 6 31
2008 EN 38 26 16 10 8 1 1 66 18 211
2008 EN-03 24 29 24 10 8 4 0 55 19 49
2008 EN-04 44 22 17 13 4 0 0 67 17 72
2008 EN-05 35 30 12 14 7 0 2 66 21 57
2008 EN-06 55 15 10 0 15 0 5 74 16 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 37 37 12 7 6 0 0 74 14 234
2018 EN-02 53 40 7 0 0 0 0 93 0 15
2018 EN-03 29 46 7 5 12 0 0 76 17 41
2018 EN-04 35 33 15 11 6 0 0 68 16 85
2018 EN-05 33 37 13 8 7 1 0 72 15 75
2018 EN-06 67 27 7 0 0 0 0 93 0 15
2017 EN 41 35 8 10 5 1 0 77 15 263
2017 EN-02 43 36 14 0 7 0 0 78 7 14
2017 EN-03 40 33 13 7 2 5 0 77 10 55
2017 EN-04 41 34 6 13 5 0 0 75 19 96
2017 EN-05 37 36 7 12 8 0 0 73 21 73
2017 EN-06 62 34 5 0 0 0 0 95 0 21
2014 EN 40 33 12 10 4 0 0 73 15 251
2014 EN-02 73 18 9 0 0 0 0 91 0 11
2014 EN-03 37 35 19 5 5 0 0 72 9 43
2014 EN-04 43 26 12 14 4 1 0 69 18 105
2014 EN-05 30 39 9 12 8 0 2 71 20 66
2014 EN-06 38 54 4 4 0 0 0 92 4 24
2011 EN 40 35 12 9 3 0 0 76 13 268
2011 EN-02 40 40 15 5 0 0 0 80 5 20
2011 EN-03 40 33 15 5 5 2 0 74 11 55
2011 EN-04 36 35 16 9 4 0 0 71 14 95
2011 EN-05 42 34 4 16 3 0 0 76 19 67
2011 EN-06 48 41 7 3 0 0 0 90 3 29
2008 EN 30 36 14 10 9 0 0 67 19 211
2008 EN-03 16 49 18 10 6 0 0 65 16 49
2008 EN-04 29 36 14 13 8 0 0 65 21 72
2008 EN-05 33 35 14 5 12 0 0 68 18 57
2008 EN-06 50 20 5 15 5 5 0 74 21 20

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 43 29 14 8 6 0 0 72 14 235
2018 EN-02 73 13 13 0 0 0 0 87 0 15
2018 EN-03 44 27 20 2 7 0 0 71 10 41
2018 EN-04 34 29 13 17 7 0 0 63 24 86
2018 EN-05 40 35 16 3 5 1 0 76 8 75
2018 EN-06 67 20 7 7 0 0 0 87 7 15
2017 EN 47 32 7 7 6 0 0 79 14 264
2017 EN-02 43 36 7 14 0 0 0 78 14 14
2017 EN-03 50 36 4 5 5 0 0 86 11 56
2017 EN-04 44 36 5 8 6 0 0 80 14 97
2017 EN-05 44 24 14 7 11 0 0 68 18 72
2017 EN-06 71 19 5 0 0 5 0 95 0 21
2014 EN 42 36 10 8 4 0 0 78 12 251
2014 EN-02 64 36 0 0 0 0 0 100 0 11
2014 EN-03 40 33 16 9 2 0 0 72 12 43
2014 EN-04 42 35 9 10 4 1 0 78 13 105
2014 EN-05 38 35 14 8 6 0 0 73 14 66
2014 EN-06 42 54 0 0 4 0 0 96 4 24

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 37 16 7 6 4 0 69 14 238
2018 EN-02 63 13 13 13 0 0 0 75 13 16
2018 EN-03 37 27 17 7 5 7 0 68 13 41
2018 EN-04 26 37 16 8 9 3 0 65 18 87
2018 EN-05 24 43 20 4 5 4 0 70 10 76
2018 EN-06 40 40 7 13 0 0 0 80 13 15
2017 EN 29 35 17 7 5 5 1 69 13 265
2017 EN-02 22 36 29 0 14 0 0 57 14 14
2017 EN-03 34 27 14 5 5 13 2 71 13 56
2017 EN-04 23 36 25 8 6 2 0 60 15 97
2017 EN-05 30 44 10 7 4 5 0 78 12 73
2017 EN-06 53 24 9 9 0 0 5 80 10 21
2014 EN 27 39 14 7 5 8 0 71 13 250
2014 EN-02 55 27 0 0 9 9 0 90 10 11
2014 EN-03 23 42 19 2 7 7 0 70 10 43
2014 EN-04 25 36 18 9 4 9 0 67 14 105
2014 EN-05 25 41 12 8 8 6 0 70 16 65
2014 EN-06 38 38 4 8 0 13 0 86 10 24
2011 EN 27 36 17 10 4 6 0 68 14 270
2011 EN-02 35 45 10 5 0 5 0 84 5 20
2011 EN-03 20 27 20 16 5 11 0 53 24 55
2011 EN-04 26 34 19 9 4 7 0 65 15 95
2011 EN-05 25 42 19 7 4 1 0 68 12 67
2011 EN-06 45 39 6 6 0 3 0 87 7 31

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 34 18 15 8 0 0 58 23 238
2018 EN-02 38 31 13 19 0 0 0 69 19 16
2018 EN-03 29 37 15 10 10 0 0 66 20 41
2018 EN-04 20 26 24 21 9 0 0 46 30 87
2018 EN-05 21 41 14 12 11 1 0 63 23 76
2018 EN-06 33 33 27 7 0 0 0 67 7 15
2017 EN 20 38 16 13 10 2 0 60 24 265
2017 EN-02 14 43 22 7 7 7 0 62 15 14
2017 EN-03 30 27 21 11 5 4 2 60 17 56
2017 EN-04 16 37 18 17 11 1 0 54 28 97
2017 EN-05 16 45 11 14 12 1 0 63 26 73
2017 EN-06 28 53 9 5 5 0 0 81 9 21
2014 EN 18 32 21 18 9 1 0 51 27 250
2014 EN-02 45 18 18 9 9 0 0 64 18 11
2014 EN-03 12 35 23 21 7 2 0 48 29 43
2014 EN-04 13 34 24 18 9 2 0 48 27 105
2014 EN-05 17 34 19 15 15 0 0 51 31 65
2014 EN-06 38 25 17 21 0 0 0 63 21 24
2011 EN 23 33 20 15 8 1 0 56 23 269
2011 EN-02 20 35 40 0 5 0 0 55 5 20
2011 EN-03 13 31 27 20 9 0 0 44 29 55
2011 EN-04 22 29 20 18 9 2 0 52 27 94
2011 EN-05 22 40 13 15 9 0 0 63 24 67
2011 EN-06 45 29 13 10 3 0 0 74 13 31
2008 EN 11 27 20 21 19 1 0 39 40 212
2008 EN-03 4 49 14 14 16 2 0 54 31 49
2008 EN-04 7 19 21 28 24 1 0 27 52 72
2008 EN-05 16 17 22 21 24 0 0 33 45 58
2008 EN-06 20 30 25 20 5 0 0 50 25 20

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 31 22 21 8 4 0 46 30 237
2018 EN-02 31 31 19 19 0 0 0 63 19 16
2018 EN-03 22 22 15 22 10 10 0 49 35 41
2018 EN-04 13 22 26 28 7 5 0 37 37 86
2018 EN-05 9 36 28 14 12 1 0 45 27 76
2018 EN-06 0 73 7 20 0 0 0 73 20 15
2017 EN 14 31 21 17 13 4 0 47 31 265
2017 EN-02 22 14 43 7 7 7 0 39 15 14
2017 EN-03 27 21 23 14 7 7 0 52 23 56
2017 EN-04 9 31 22 24 11 3 0 41 36 97
2017 EN-05 10 34 20 14 19 3 0 45 34 73
2017 EN-06 14 62 9 5 9 0 0 76 14 21
2014 EN 10 27 28 19 14 3 0 38 34 251
2014 EN-02 27 18 36 0 18 0 0 45 18 11
2014 EN-03 5 26 37 19 14 0 0 30 33 43
2014 EN-04 9 23 30 23 13 3 0 32 37 105
2014 EN-05 11 35 18 15 17 5 0 47 33 66
2014 EN-06 8 33 21 21 8 8 0 45 32 24
2011 EN 8 36 23 20 9 4 0 46 30 270
2011 EN-02 20 15 30 25 5 5 0 37 32 20
2011 EN-03 11 31 20 22 13 4 0 43 36 55
2011 EN-04 6 36 31 13 8 6 0 45 22 95
2011 EN-05 3 42 13 30 9 3 0 46 40 67
2011 EN-06 13 42 23 16 6 0 0 55 23 31
2008 EN 4 21 19 30 23 3 0 26 55 212
2008 EN-03 0 24 14 37 16 8 0 27 58 49
2008 EN-04 3 13 25 31 28 1 0 15 59 72
2008 EN-05 5 22 14 29 29 0 0 28 59 58
2008 EN-06 10 30 25 20 10 5 0 42 32 20

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 39 19 17 11 1 0 53 28 236
2018 EN-02 13 38 19 6 25 0 0 50 31 16
2018 EN-03 20 30 18 25 8 0 0 50 33 40
2018 EN-04 13 38 17 17 14 1 0 51 31 87
2018 EN-05 9 39 27 16 8 1 0 49 24 75
2018 EN-06 20 60 7 13 0 0 0 80 13 15
2017 EN 17 35 19 18 9 2 0 53 28 264
2017 EN-02 7 43 28 0 14 7 0 54 15 14
2017 EN-03 24 33 22 13 5 4 0 58 19 55
2017 EN-04 13 32 21 23 8 3 0 47 32 97
2017 EN-05 16 38 16 19 10 0 0 55 29 73
2017 EN-06 24 43 9 19 5 0 0 67 24 21
2014 EN 14 33 24 18 10 2 0 47 28 251
2014 EN-02 36 27 18 9 9 0 0 64 18 11
2014 EN-03 9 37 32 14 5 2 0 48 19 43
2014 EN-04 15 22 28 20 14 1 0 37 35 105
2014 EN-05 11 42 17 18 11 2 0 54 29 66
2014 EN-06 13 46 17 17 4 4 0 61 22 24
2011 EN 13 40 20 17 8 2 0 54 26 270
2011 EN-02 10 45 15 25 5 0 0 55 30 20
2011 EN-03 9 44 29 7 5 4 2 56 13 55
2011 EN-04 12 34 22 20 11 2 0 46 31 95
2011 EN-05 10 43 15 21 9 1 0 55 30 67
2011 EN-06 26 42 13 13 6 0 0 68 19 31
2008 EN 9 35 19 22 14 1 0 44 37 211
2008 EN-03 8 43 18 18 10 2 0 52 29 49
2008 EN-04 6 28 25 28 14 0 0 33 42 72
2008 EN-05 9 40 12 16 21 2 0 50 38 57
2008 EN-06 15 35 25 25 0 0 0 50 25 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 38 24 9 9 0 0 57 19 237
2018 EN-02 38 19 38 0 6 0 0 56 6 16
2018 EN-03 25 35 20 15 5 0 0 60 20 40
2018 EN-04 16 36 25 9 14 0 0 52 23 87
2018 EN-05 14 41 25 8 9 1 1 57 18 76
2018 EN-06 27 53 7 13 0 0 0 80 13 15
2017 EN 21 37 18 14 10 0 0 58 24 265
2017 EN-02 36 50 7 0 7 0 0 86 7 14
2017 EN-03 29 34 13 13 11 0 2 64 24 56
2017 EN-04 13 36 25 19 7 0 0 49 26 97
2017 EN-05 20 37 15 12 15 0 0 58 27 73
2017 EN-06 33 38 19 5 5 0 0 72 9 21
2014 EN 15 33 22 18 12 0 0 48 30 251
2014 EN-02 0 73 18 0 9 0 0 73 9 11
2014 EN-03 12 30 28 21 9 0 0 42 30 43
2014 EN-04 17 26 21 22 14 0 0 43 36 105
2014 EN-05 13 36 21 17 12 0 0 50 29 66
2014 EN-06 17 46 21 13 4 0 0 63 17 24
2011 EN 17 40 19 14 9 0 0 57 24 268
2011 EN-02 20 25 40 15 0 0 0 45 15 20
2011 EN-03 16 42 16 15 11 0 0 58 25 55
2011 EN-04 16 41 19 14 10 0 0 57 23 94
2011 EN-05 12 42 17 18 11 0 0 55 29 66
2011 EN-06 32 42 13 6 6 0 0 74 13 31

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 52 13 11 3 0 0 72 14 237
2018 EN-02 38 50 0 6 6 0 0 88 13 16
2018 EN-03 13 60 13 15 0 0 0 73 15 40
2018 EN-04 15 55 14 10 6 0 0 70 16 87
2018 EN-05 18 50 16 12 3 1 0 69 15 76
2018 EN-06 53 27 13 7 0 0 0 80 7 15
2017 EN 26 47 11 9 6 0 0 73 16 264
2017 EN-02 22 50 14 7 7 0 0 71 14 14
2017 EN-03 23 55 11 7 4 0 0 79 11 56
2017 EN-04 24 43 11 12 9 0 0 67 22 96
2017 EN-05 25 49 11 8 5 1 0 75 14 73
2017 EN-06 47 34 9 5 5 0 0 81 9 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 23 19 17 16 12 3 38 39 236
2018 EN-02 13 13 13 25 13 25 0 33 50 16
2018 EN-03 12 15 15 12 17 24 5 38 41 41
2018 EN-04 7 22 21 16 22 10 2 33 43 87
2018 EN-05 8 27 23 20 12 7 3 39 36 74
2018 EN-06 20 33 20 20 7 0 0 53 27 15
2017 EN 12 25 19 18 13 12 2 42 36 265
2017 EN-02 0 36 21 0 14 22 7 50 20 14
2017 EN-03 11 25 18 11 11 25 0 48 29 56
2017 EN-04 5 24 25 21 12 12 1 33 38 97
2017 EN-05 16 22 14 22 16 5 4 42 42 73
2017 EN-06 38 29 9 19 5 0 0 67 24 21
2014 EN 8 29 17 18 15 10 2 42 38 251
2014 EN-02 9 27 18 18 0 27 0 50 25 11
2014 EN-03 7 30 14 19 14 9 7 44 39 43
2014 EN-04 8 23 19 23 14 13 0 35 43 105
2014 EN-05 5 36 13 15 21 6 3 45 40 66
2014 EN-06 13 38 21 8 13 4 4 55 23 24

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 33 38 15 7 7 0 0 72 14 234
2018 EN-02 60 27 13 0 0 0 0 87 0 15
2018 EN-03 20 50 13 10 8 0 0 70 18 40
2018 EN-04 28 36 17 12 7 0 0 64 19 86
2018 EN-05 35 39 13 3 9 1 0 74 12 75
2018 EN-06 60 27 13 0 0 0 0 87 0 15
2017 EN 33 37 12 11 6 0 0 71 17 265
2017 EN-02 28 50 7 7 7 0 0 78 14 14
2017 EN-03 29 54 7 5 4 2 0 84 9 56
2017 EN-04 30 35 12 16 6 0 0 65 23 97
2017 EN-05 37 27 14 11 11 0 0 64 22 73
2017 EN-06 57 24 19 0 0 0 0 81 0 21
2014 EN 35 36 14 10 4 0 1 72 14 251
2014 EN-02 45 45 9 0 0 0 0 91 0 11
2014 EN-03 33 30 16 16 5 0 0 63 21 43
2014 EN-04 34 35 15 10 3 0 2 71 14 105
2014 EN-05 30 41 12 9 6 2 0 72 15 66
2014 EN-06 46 38 13 4 0 0 0 83 4 24
2011 EN 33 42 13 8 4 0 0 75 12 269
2011 EN-02 35 45 20 0 0 0 0 80 0 20
2011 EN-03 29 35 22 7 7 0 0 64 15 55
2011 EN-04 36 41 12 7 4 0 0 77 12 95
2011 EN-05 27 50 8 12 2 2 0 78 14 66
2011 EN-06 42 39 10 6 3 0 0 81 10 31
2008 EN 21 38 17 13 11 0 0 59 24 211
2008 EN-03 14 43 18 10 14 0 0 57 24 49
2008 EN-04 18 36 22 17 7 0 0 54 24 72
2008 EN-05 21 42 14 11 12 0 0 63 23 57
2008 EN-06 40 25 10 10 10 0 5 68 21 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 42 16 11 8 1 7 62 21 89
2018 EN-04 9 36 18 18 9 0 9 50 30 11
2018 EN-05 16 43 15 11 5 2 8 65 18 61
2018 EN-06 21 50 7 0 21 0 0 71 21 14
2017 EN 18 39 11 19 5 3 5 62 26 100
2017 EN-04 12 29 12 41 0 6 0 44 44 17
2017 EN-05 15 42 9 14 9 4 7 63 26 55
2017 EN-06 37 48 5 10 0 0 0 84 10 19
2014 EN 17 40 18 10 6 2 6 62 18 98
2014 EN-04 6 29 24 24 18 0 0 35 41 17
2014 EN-05 20 44 20 4 6 0 6 68 11 50
2014 EN-06 19 43 14 14 0 0 10 68 16 21

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 49 13 13 8 0 0 66 22 237
2018 EN-02 31 31 13 19 6 0 0 63 25 16
2018 EN-03 15 45 10 23 8 0 0 60 30 40
2018 EN-04 14 51 13 15 8 0 0 64 23 87
2018 EN-05 11 53 16 8 12 1 0 64 20 76
2018 EN-06 33 60 7 0 0 0 0 93 0 15
2017 EN 20 42 13 16 8 0 0 63 24 264
2017 EN-02 43 21 22 7 7 0 0 64 14 14
2017 EN-03 20 39 18 20 4 0 0 59 23 56
2017 EN-04 15 43 9 22 10 0 0 59 32 97
2017 EN-05 18 51 14 7 11 0 0 69 18 73
2017 EN-06 40 30 15 10 5 0 0 70 15 20
2014 EN 12 31 16 21 19 0 0 44 40 251
2014 EN-02 9 27 18 27 18 0 0 36 45 11
2014 EN-03 9 32 30 14 14 0 0 42 28 43
2014 EN-04 12 29 13 26 20 0 0 41 46 105
2014 EN-05 15 27 11 20 26 0 2 43 46 66
2014 EN-06 8 54 17 13 8 0 0 63 21 24
2011 EN 30 42 16 8 3 0 0 72 12 270
2011 EN-02 30 35 20 15 0 0 0 65 15 20
2011 EN-03 25 49 13 9 4 0 0 75 13 55
2011 EN-04 28 37 24 8 2 0 0 65 11 95
2011 EN-05 24 52 10 7 4 1 0 77 12 67
2011 EN-06 52 29 10 3 6 0 0 81 10 31
2008 EN 24 43 17 11 6 0 0 67 17 212
2008 EN-03 24 41 18 8 8 0 0 65 16 49
2008 EN-04 14 50 19 13 4 0 0 64 17 72
2008 EN-05 29 40 14 10 7 0 0 69 17 58
2008 EN-06 30 50 10 5 5 0 0 80 10 20

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 46 43 7 3 1 0 0 89 4 234
2018 EN-02 50 38 6 0 6 0 0 88 6 16
2018 EN-03 46 46 8 0 0 0 0 92 0 39
2018 EN-04 40 47 8 3 2 0 0 86 6 86
2018 EN-05 52 39 4 4 0 1 0 92 4 75
2018 EN-06 47 47 7 0 0 0 0 93 0 15
2017 EN 47 41 8 3 1 0 0 88 4 264
2017 EN-02 22 64 7 7 0 0 0 86 7 14
2017 EN-03 54 36 9 2 0 0 0 89 2 56
2017 EN-04 39 47 9 5 0 0 0 86 5 97
2017 EN-05 52 36 7 1 4 0 0 88 5 73
2017 EN-06 62 33 5 0 0 0 0 95 0 21
2014 EN 42 40 12 4 2 0 0 82 6 251
2014 EN-02 27 64 9 0 0 0 0 91 0 11
2014 EN-03 35 49 9 5 2 0 0 84 7 43
2014 EN-04 42 36 15 3 4 0 0 78 7 105
2014 EN-05 51 32 9 6 2 0 0 83 8 66
2014 EN-06 38 50 8 4 0 0 0 88 4 24
2011 EN 47 38 9 5 1 0 0 85 7 270
2011 EN-02 35 35 20 5 5 0 0 70 10 20
2011 EN-03 49 31 11 5 4 0 0 80 9 55
2011 EN-04 46 40 7 5 1 0 0 86 6 95
2011 EN-05 45 45 6 4 0 0 0 90 4 67
2011 EN-06 55 32 6 6 0 0 0 87 6 31
2008 EN 38 45 8 7 2 0 0 83 9 212
2008 EN-03 27 55 14 2 2 0 0 82 4 49
2008 EN-04 36 46 7 8 3 0 0 82 11 72
2008 EN-05 40 41 3 12 3 0 0 81 16 58
2008 EN-06 55 45 0 0 0 0 0 100 0 20

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 53 36 7 3 0 0 0 89 3 236
2018 EN-02 44 50 6 0 0 0 0 94 0 16
2018 EN-03 56 28 10 5 0 0 0 85 5 39
2018 EN-04 54 34 9 2 0 0 0 89 2 87
2018 EN-05 49 41 4 4 1 1 0 91 5 76
2018 EN-06 60 40 0 0 0 0 0 100 0 15
2017 EN 56 33 5 5 1 0 0 89 6 264
2017 EN-02 28 57 7 7 0 0 0 86 7 14
2017 EN-03 70 21 5 3 0 0 0 91 3 56
2017 EN-04 53 35 5 6 1 0 0 88 7 97
2017 EN-05 51 37 5 4 3 0 0 88 7 73
2017 EN-06 76 19 0 5 0 0 0 95 5 21
2014 EN 46 39 7 6 2 0 0 85 8 251
2014 EN-02 36 55 9 0 0 0 0 91 0 11
2014 EN-03 42 37 7 12 2 0 0 79 14 43
2014 EN-04 44 38 8 7 4 0 0 82 10 105
2014 EN-05 53 35 6 5 2 0 0 88 6 66
2014 EN-06 54 42 4 0 0 0 0 96 0 24
2011 EN 54 39 3 3 1 0 0 93 4 270
2011 EN-02 40 50 0 10 0 0 0 90 10 20
2011 EN-03 55 36 4 2 4 0 0 91 5 55
2011 EN-04 49 45 3 2 0 0 0 95 2 95
2011 EN-05 57 36 4 3 0 0 0 93 3 67
2011 EN-06 74 23 0 0 3 0 0 97 3 31
2008 EN 49 38 6 5 3 0 0 86 8 212
2008 EN-03 49 29 16 4 2 0 0 78 6 49
2008 EN-04 42 51 1 3 3 0 0 93 6 72
2008 EN-05 53 31 3 9 3 0 0 84 12 58
2008 EN-06 60 40 0 0 0 0 0 100 0 20

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 32 18 21 11 1 0 50 32 237
2018 EN-02 38 25 13 13 6 6 0 67 20 16
2018 EN-03 30 20 20 18 13 0 0 50 30 40
2018 EN-04 11 33 18 22 15 0 0 45 37 87
2018 EN-05 12 32 18 26 9 3 0 45 36 76
2018 EN-06 13 60 13 13 0 0 0 73 13 15
2017 EN 20 33 13 18 14 2 0 54 32 264
2017 EN-02 35 22 22 7 14 0 0 57 22 14
2017 EN-03 23 27 14 20 11 4 2 53 32 56
2017 EN-04 10 37 14 22 16 2 0 48 38 96
2017 EN-05 25 29 14 15 16 1 0 54 32 73
2017 EN-06 24 57 5 9 5 0 0 81 14 21
2014 EN 10 24 16 24 24 1 1 35 49 251
2014 EN-02 18 27 9 27 18 0 0 45 45 11
2014 EN-03 14 26 16 14 28 2 0 40 43 43
2014 EN-04 10 19 17 26 28 1 0 29 54 105
2014 EN-05 9 26 16 24 23 0 2 35 48 66
2014 EN-06 8 33 13 29 13 0 4 43 43 24
2011 EN 20 36 22 13 9 0 0 56 22 270
2011 EN-02 15 35 30 10 10 0 0 50 20 20
2011 EN-03 25 29 16 22 7 0 0 55 29 55
2011 EN-04 15 40 24 12 9 0 0 55 21 95
2011 EN-05 10 45 24 10 10 0 0 55 21 67
2011 EN-06 48 19 16 10 6 0 0 68 16 31
2008 EN 12 36 21 16 14 0 0 49 30 212
2008 EN-03 8 37 18 18 18 0 0 45 37 49
2008 EN-04 6 38 29 14 14 0 0 43 28 72
2008 EN-05 10 38 17 19 14 2 0 49 33 58
2008 EN-06 40 30 15 5 10 0 0 70 15 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 27 16 16 17 1 2 49 35 237
2018 EN-02 31 25 25 13 0 6 0 60 13 16
2018 EN-03 40 13 23 5 18 0 3 54 23 40
2018 EN-04 15 36 5 16 26 0 2 52 44 87
2018 EN-05 13 24 25 21 14 1 1 38 36 76
2018 EN-06 40 27 7 27 0 0 0 67 27 15
2017 EN 24 24 14 15 19 3 2 50 35 265
2017 EN-02 22 28 22 7 7 7 7 58 17 14
2017 EN-03 27 21 16 18 16 2 0 49 34 56
2017 EN-04 11 27 20 15 23 3 1 40 40 97
2017 EN-05 33 18 7 16 20 3 3 54 39 73
2017 EN-06 43 33 5 5 9 0 5 80 15 21
2014 EN 14 25 16 17 26 2 1 39 44 251
2014 EN-02 18 18 18 27 18 0 0 36 45 11
2014 EN-03 7 18 21 21 33 0 0 25 54 43
2014 EN-04 14 17 17 18 31 2 0 32 51 105
2014 EN-05 18 33 12 12 18 3 3 55 32 66
2014 EN-06 8 42 13 13 21 0 4 52 35 24
2011 EN 15 33 14 19 17 0 0 49 37 269
2011 EN-02 20 35 10 25 10 0 0 55 35 20
2011 EN-03 13 27 16 27 15 2 0 41 43 55
2011 EN-04 11 33 18 19 19 0 1 44 38 95
2011 EN-05 9 39 11 15 26 0 0 48 41 66
2011 EN-06 42 32 13 10 3 0 0 74 13 31
2008 EN 13 28 16 19 23 0 1 41 42 212
2008 EN-03 16 35 14 10 22 0 2 52 33 49
2008 EN-04 6 22 18 28 26 0 0 28 54 72
2008 EN-05 16 26 16 14 29 0 0 41 43 58
2008 EN-06 25 30 20 20 0 0 5 58 21 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 44 12 11 8 0 0 69 19 237
2018 EN-02 31 38 25 6 0 0 0 69 6 16
2018 EN-03 22 49 7 15 7 0 0 71 22 41
2018 EN-04 22 37 14 16 10 0 0 59 27 86
2018 EN-05 24 51 9 7 8 1 0 76 15 76
2018 EN-06 40 40 13 7 0 0 0 80 7 15
2017 EN 27 42 14 10 6 0 1 69 17 262
2017 EN-02 28 36 22 0 7 0 7 69 8 14
2017 EN-03 30 45 18 0 5 0 2 76 5 56
2017 EN-04 25 39 15 15 7 0 0 64 22 96
2017 EN-05 21 44 13 14 8 0 0 65 22 71
2017 EN-06 43 43 9 5 0 0 0 86 5 21
2014 EN 22 39 16 15 9 0 0 61 24 251
2014 EN-02 18 73 0 9 0 0 0 91 9 11
2014 EN-03 16 39 19 21 5 0 0 56 26 43
2014 EN-04 20 36 14 16 12 1 0 57 29 105
2014 EN-05 24 35 18 12 11 0 0 59 23 66
2014 EN-06 29 46 17 8 0 0 0 75 8 24
2011 EN 28 46 13 9 3 0 0 75 13 269
2011 EN-02 35 40 15 10 0 0 0 75 10 20
2011 EN-03 22 45 22 4 7 0 0 67 11 55
2011 EN-04 29 50 10 7 4 0 0 79 12 94
2011 EN-05 19 48 12 19 1 0 0 67 21 67
2011 EN-06 55 35 6 3 0 0 0 90 3 31

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 36 16 12 8 1 0 64 20 237
2018 EN-02 50 38 13 0 0 0 0 88 0 16
2018 EN-03 24 37 15 17 7 0 0 61 24 41
2018 EN-04 23 37 12 15 12 1 0 61 27 86
2018 EN-05 25 34 22 9 8 1 0 60 17 76
2018 EN-06 40 33 13 13 0 0 0 73 13 15
2017 EN 22 43 14 14 7 0 0 65 21 263
2017 EN-02 43 43 0 7 7 0 0 86 14 14
2017 EN-03 25 50 13 5 5 0 2 76 11 56
2017 EN-04 16 41 18 18 7 0 0 58 25 97
2017 EN-05 20 38 16 17 10 0 0 58 27 71
2017 EN-06 38 38 14 9 0 0 0 76 9 21
2014 EN 23 33 21 11 12 0 0 56 24 251
2014 EN-02 36 27 27 0 9 0 0 64 9 11
2014 EN-03 21 26 28 14 12 0 0 47 26 43
2014 EN-04 22 28 23 15 12 0 0 50 28 105
2014 EN-05 23 39 13 9 15 0 0 62 24 66
2014 EN-06 21 54 17 0 8 0 0 75 8 24

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 37 18 13 6 1 0 63 19 234
2018 EN-02 50 44 6 0 0 0 0 94 0 16
2018 EN-03 32 32 15 12 10 0 0 63 22 41
2018 EN-04 16 41 20 14 7 1 0 58 21 85
2018 EN-05 21 36 20 16 7 1 0 57 23 76
2018 EN-06 38 31 23 8 0 0 0 69 8 13
2017 EN 24 42 12 16 6 0 0 66 22 262
2017 EN-02 35 50 7 0 7 0 0 86 7 14
2017 EN-03 25 46 9 12 5 0 2 73 18 56
2017 EN-04 22 34 15 23 6 0 0 56 29 97
2017 EN-05 19 49 14 10 8 0 0 67 19 70
2017 EN-06 43 38 0 19 0 0 0 81 19 21
2014 EN 21 38 18 14 9 0 0 59 23 250
2014 EN-02 36 45 9 0 9 0 0 82 9 11
2014 EN-03 21 37 14 16 12 0 0 58 28 43
2014 EN-04 19 38 15 16 11 0 0 58 27 104
2014 EN-05 20 32 27 14 6 0 2 52 20 66
2014 EN-06 21 50 17 4 8 0 0 71 13 24
2011 EN 29 47 12 7 6 0 0 76 12 268
2011 EN-02 15 75 10 0 0 0 0 90 0 20
2011 EN-03 20 53 15 2 11 0 0 73 13 55
2011 EN-04 32 43 12 12 2 0 0 75 14 95
2011 EN-05 28 43 15 6 8 0 0 71 14 65
2011 EN-06 48 35 3 6 6 0 0 84 13 31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 35 22 13 10 2 0 55 23 237
2018 EN-02 25 56 6 6 0 6 0 87 7 16
2018 EN-03 28 28 20 15 10 0 0 55 25 40
2018 EN-04 16 33 22 15 13 1 0 50 28 87
2018 EN-05 13 33 29 11 12 3 0 47 23 76
2018 EN-06 33 40 13 13 0 0 0 73 13 15
2017 EN 20 32 25 12 8 2 0 54 21 264
2017 EN-02 22 21 43 0 7 7 0 46 8 14
2017 EN-03 23 32 25 9 4 5 2 60 13 56
2017 EN-04 15 30 28 17 10 0 0 45 27 96
2017 EN-05 22 34 22 12 8 1 0 57 21 73
2017 EN-06 33 34 9 9 9 5 0 70 20 21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 32 15 8 3 0 0 74 11 237
2018 EN-02 75 19 0 6 0 0 0 94 6 16
2018 EN-03 48 28 18 5 3 0 0 75 8 40
2018 EN-04 38 34 14 10 3 0 0 72 14 87
2018 EN-05 36 33 18 7 5 1 0 69 12 76
2018 EN-06 33 47 13 7 0 0 0 80 7 15
2017 EN 41 34 11 8 5 0 1 76 13 264
2017 EN-02 43 50 0 0 0 0 7 100 0 14
2017 EN-03 55 30 5 4 4 0 2 87 7 56
2017 EN-04 37 34 11 13 4 0 0 71 18 97
2017 EN-05 34 33 18 8 7 0 0 67 15 73
2017 EN-06 52 38 5 0 5 0 0 91 5 21
2014 EN 35 31 17 10 6 0 1 67 16 251
2014 EN-02 9 55 18 18 0 0 0 64 18 11
2014 EN-03 42 14 25 9 9 0 0 56 19 43
2014 EN-04 34 33 16 10 6 0 0 68 16 105
2014 EN-05 30 41 12 9 6 0 2 72 15 66
2014 EN-06 50 13 17 8 8 0 4 65 17 24
2011 EN 34 40 12 9 3 1 1 75 12 270
2011 EN-02 25 50 20 0 0 0 5 79 0 20
2011 EN-03 40 33 9 11 7 0 0 73 18 55
2011 EN-04 36 39 11 9 2 2 1 77 12 95
2011 EN-05 24 43 19 10 1 0 1 68 12 67
2011 EN-06 42 42 3 6 6 0 0 84 13 31

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 35 30 11 6 0 0 52 17 237
2018 EN-02 38 25 25 6 6 0 0 63 13 16
2018 EN-03 27 39 24 2 7 0 0 66 10 41
2018 EN-04 13 38 33 7 9 0 0 51 16 86
2018 EN-05 14 29 33 18 4 1 0 44 23 76
2018 EN-06 7 33 33 27 0 0 0 40 27 15
2017 EN 18 40 24 11 6 0 1 59 17 265
2017 EN-02 28 29 36 7 0 0 0 57 7 14
2017 EN-03 29 45 20 5 2 0 0 73 7 56
2017 EN-04 19 42 23 11 4 0 1 61 16 97
2017 EN-05 12 37 29 12 10 0 0 49 22 73
2017 EN-06 5 34 19 24 14 0 5 40 40 21
2014 EN 23 41 21 10 6 0 0 64 16 251
2014 EN-02 9 55 27 0 9 0 0 64 9 11
2014 EN-03 21 42 26 5 5 0 2 64 10 43
2014 EN-04 21 46 22 7 5 0 0 67 11 105
2014 EN-05 30 33 15 14 8 0 0 64 21 66
2014 EN-06 21 29 17 29 4 0 0 50 33 24
2011 EN 22 38 24 12 5 0 0 59 17 269
2011 EN-02 35 60 5 0 0 0 0 95 0 20
2011 EN-03 22 44 25 4 5 0 0 65 9 55
2011 EN-04 22 37 28 12 1 0 0 59 13 95
2011 EN-05 18 37 22 15 7 0 0 55 22 67
2011 EN-06 20 13 23 27 17 0 0 33 43 30
2008 EN 15 35 26 14 10 0 0 50 25 212
2008 EN-03 8 47 22 18 4 0 0 55 22 49
2008 EN-04 15 35 28 14 8 0 0 50 22 72
2008 EN-05 10 31 31 10 17 0 0 41 28 58
2008 EN-06 20 20 25 15 20 0 0 40 35 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EN 19 49 32 237
2018 EN-02 25 31 44 16
2018 EN-03 17 59 24 41
2018 EN-04 20 44 37 87
2018 EN-05 18 50 32 76
2018 EN-06 14 57 29 14
2017 EN 21 49 30 265
2017 EN-02 50 43 7 14
2017 EN-03 9 52 39 56
2017 EN-04 17 47 35 97
2017 EN-05 29 47 25 73
2017 EN-06 28 57 14 21
2014 EN 25 39 36 251
2014 EN-02 18 36 45 11
2014 EN-03 30 42 28 43
2014 EN-04 18 38 44 105
2014 EN-05 27 47 26 66
2014 EN-06 38 21 42 24
2011 EN 19 48 33 270
2011 EN-02 30 35 35 20
2011 EN-03 16 51 33 55
2011 EN-04 17 45 38 95
2011 EN-05 15 55 30 67
2011 EN-06 26 45 29 31

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EN 18 31 31 9 2 9 45
2018 EN-04 24 24 29 12 6 6 17
2018 EN-05 21 21 36 14 0 7 14
2017 EN 32 23 24 9 9 3 57
2017 EN-04 41 18 24 6 6 6 17
2017 EN-05 38 14 33 10 5 0 21
2014 EN 39 26 16 16 9999 3 62
2014 EN-03 31 38 15 8 9999 8 13
2014 EN-04 42 16 21 21 9999 0 19
2014 EN-05 39 22 11 22 9999 6 18
2011 EN 28 22 34 8 9999 8 50
2011 EN-04 44 19 25 6 9999 6 16
2011 EN-05 70 0 20 10 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 38 45 11 5 2 0 0 83 6 237
2018 EN-02 69 13 19 0 0 0 0 81 0 16
2018 EN-03 29 46 20 2 2 0 0 76 5 41
2018 EN-04 33 52 8 5 2 0 0 85 7 86
2018 EN-05 33 47 9 8 1 1 0 81 9 76
2018 EN-06 67 27 7 0 0 0 0 93 0 15
2017 EN 38 44 9 5 3 0 0 82 8 265
2017 EN-02 50 43 0 7 0 0 0 93 7 14
2017 EN-03 43 45 11 2 0 0 0 88 2 56
2017 EN-04 30 47 11 7 4 0 0 77 11 97
2017 EN-05 36 45 11 4 4 0 0 81 8 73
2017 EN-06 72 19 0 5 5 0 0 91 9 21
2014 EN 32 42 16 3 5 1 0 75 8 251
2014 EN-02 9 64 18 9 0 0 0 73 9 11
2014 EN-03 21 49 19 2 9 0 0 70 12 43
2014 EN-04 33 38 19 4 3 3 0 73 7 105
2014 EN-05 35 44 11 3 8 0 0 79 11 66
2014 EN-06 46 38 17 0 0 0 0 83 0 24
2011 EN 33 45 14 6 1 0 0 78 7 269
2011 EN-02 20 50 25 5 0 0 0 70 5 20
2011 EN-03 27 49 15 4 2 2 2 79 6 55
2011 EN-04 36 43 13 6 2 0 0 79 9 94
2011 EN-05 22 49 18 9 1 0 0 72 10 67
2011 EN-06 68 29 0 3 0 0 0 97 3 31
2008 EN 24 45 19 7 5 0 0 69 12 212
2008 EN-03 18 51 27 2 2 0 0 69 4 49
2008 EN-04 22 38 22 11 6 1 0 61 17 72
2008 EN-05 24 45 14 7 10 0 0 69 17 58
2008 EN-06 45 50 5 0 0 0 0 95 0 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 41 23 13 5 0 0 59 18 237
2018 EN-02 38 19 31 13 0 0 0 56 13 16
2018 EN-03 15 45 25 13 3 0 0 60 15 40
2018 EN-04 15 39 20 18 8 0 0 54 26 87
2018 EN-05 12 46 25 11 5 1 0 59 16 76
2018 EN-06 33 47 20 0 0 0 0 80 0 15
2017 EN 19 41 20 14 6 0 1 60 20 265
2017 EN-02 29 43 0 14 7 7 0 77 23 14
2017 EN-03 29 41 25 2 2 0 2 71 4 56
2017 EN-04 10 38 23 22 7 0 0 48 29 97
2017 EN-05 19 48 16 11 4 0 1 68 15 73
2017 EN-06 28 29 14 24 5 0 0 57 28 21
2014 EN 20 34 24 13 7 1 0 55 20 251
2014 EN-02 36 9 36 9 9 0 0 45 18 11
2014 EN-03 12 49 21 9 7 2 0 62 17 43
2014 EN-04 18 29 32 15 5 1 0 47 20 105
2014 EN-05 23 38 14 12 12 2 0 61 25 66
2014 EN-06 29 33 21 13 4 0 0 63 17 24
2011 EN 22 42 18 13 5 0 0 64 18 268
2011 EN-02 20 35 30 15 0 0 0 55 15 20
2011 EN-03 13 47 24 7 7 2 0 61 15 55
2011 EN-04 23 40 19 13 5 0 0 63 18 95
2011 EN-05 18 45 14 17 6 0 0 64 23 66
2011 EN-06 40 33 10 13 3 0 0 73 17 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 30 35 16 5 0 3 21 43 236
2018 EN-02 0 31 38 13 13 0 6 27 33 16
2018 EN-03 12 20 41 22 0 0 5 23 33 41
2018 EN-04 15 31 29 17 6 0 1 24 47 86
2018 EN-05 12 32 37 11 5 1 3 16 45 76
2018 EN-06 7 43 36 14 0 0 0 14 50 14
2017 EN 10 29 38 14 6 1 1 21 40 263
2017 EN-02 0 14 57 29 0 0 0 29 14 14
2017 EN-03 9 21 36 23 7 2 2 31 32 56
2017 EN-04 9 37 33 12 6 2 1 18 48 95
2017 EN-05 8 33 44 7 5 0 3 13 42 73
2017 EN-06 19 14 33 24 10 0 0 34 33 21
2014 EN 11 30 41 14 4 0 1 17 41 250
2014 EN-02 18 18 36 27 0 0 0 27 36 11
2014 EN-03 14 28 42 9 7 0 0 16 42 43
2014 EN-04 9 30 39 16 3 0 3 20 40 104
2014 EN-05 11 35 41 11 3 0 0 14 46 66
2014 EN-06 17 25 46 13 0 0 0 13 42 24
2011 EN 9 29 39 16 5 1 0 21 39 270
2011 EN-02 10 20 40 25 5 0 0 30 30 20
2011 EN-03 13 20 44 16 5 2 0 22 33 55
2011 EN-04 7 27 37 21 5 1 1 27 35 95
2011 EN-05 7 40 42 4 4 1 0 9 48 67
2011 EN-06 10 32 32 19 6 0 0 26 42 31
2008 EN 17 37 30 13 2 0 0 15 55 212
2008 EN-03 22 24 41 10 2 0 0 12 47 49
2008 EN-04 18 42 26 13 1 0 0 14 60 72
2008 EN-05 19 40 28 10 2 0 2 12 60 58
2008 EN-06 5 45 25 25 0 0 0 25 50 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 8 18 35 25 11 0 3 37 27 237
2018 EN-02 0 13 25 31 25 0 6 60 13 16
2018 EN-03 5 22 29 24 15 0 5 41 28 41
2018 EN-04 13 17 37 19 13 0 1 32 31 86
2018 EN-05 7 20 36 28 7 1 3 36 27 76
2018 EN-06 0 13 47 33 0 0 7 36 14 15
2017 EN 13 19 30 23 11 3 1 36 33 263
2017 EN-02 0 14 36 50 0 0 0 50 14 14
2017 EN-03 11 18 25 18 20 7 2 41 31 56
2017 EN-04 15 20 28 22 9 4 2 34 37 95
2017 EN-05 10 22 38 26 4 0 0 30 31 73
2017 EN-06 24 0 33 19 24 0 0 43 24 21
2014 EN 11 26 34 20 6 1 3 26 38 251
2014 EN-02 18 9 9 36 18 0 9 60 30 11
2014 EN-03 7 28 30 23 7 2 2 32 37 43
2014 EN-04 13 26 31 19 5 1 5 25 41 105
2014 EN-05 12 26 42 15 5 0 0 20 38 66
2014 EN-06 4 33 42 21 0 0 0 21 38 24
2011 EN 6 24 30 25 12 1 1 38 30 268
2011 EN-02 10 5 20 45 20 0 0 65 15 20
2011 EN-03 7 13 35 24 19 2 0 43 21 54
2011 EN-04 2 25 29 24 13 3 3 39 29 95
2011 EN-05 11 32 27 24 5 0 2 29 43 66
2011 EN-06 0 35 35 19 10 0 0 29 35 31
2008 EN 28 30 25 11 5 1 0 16 59 212
2008 EN-03 24 29 22 16 6 2 0 23 54 49
2008 EN-04 32 25 31 10 1 1 0 11 58 72
2008 EN-05 31 40 22 5 2 0 0 7 71 58
2008 EN-06 30 25 15 15 15 0 0 30 55 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 38 24 12 2 1 1 14 61 236
2018 EN-02 13 31 38 6 6 6 0 13 47 16
2018 EN-03 20 37 20 17 2 0 5 21 59 41
2018 EN-04 22 38 22 14 1 1 1 15 62 86
2018 EN-05 25 37 28 8 1 1 0 9 63 76
2018 EN-06 21 50 14 14 0 0 0 14 71 14
2017 EN 28 29 31 8 4 1 0 12 57 265
2017 EN-02 14 36 35 14 0 0 0 14 50 14
2017 EN-03 11 30 38 7 9 4 2 17 43 56
2017 EN-04 31 29 25 12 3 0 0 15 60 97
2017 EN-05 41 25 30 1 3 0 0 4 66 73
2017 EN-06 24 24 43 9 0 0 0 9 47 21
2014 EN 37 33 22 5 2 0 0 7 70 250
2014 EN-02 36 27 27 0 9 0 0 9 64 11
2014 EN-03 26 35 35 2 2 0 0 5 60 43
2014 EN-04 36 35 20 5 3 0 1 8 72 105
2014 EN-05 46 28 17 9 0 0 0 9 74 65
2014 EN-06 33 42 21 4 0 0 0 4 75 24
2011 EN 31 31 27 7 3 0 1 10 63 269
2011 EN-02 20 25 40 10 5 0 0 15 45 20
2011 EN-03 33 25 27 9 5 0 0 15 58 55
2011 EN-04 25 34 29 7 2 0 2 10 60 95
2011 EN-05 39 34 19 6 1 0 0 7 73 67
2011 EN-06 33 33 23 3 7 0 0 10 67 30
2008 EN 48 29 17 5 0 0 0 6 77 211
2008 EN-03 49 29 14 6 2 0 0 8 78 49
2008 EN-04 44 31 22 3 0 0 0 3 75 72
2008 EN-05 60 21 16 4 0 0 0 4 81 57
2008 EN-06 35 50 0 10 0 0 5 11 89 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 24 38 18 4 1 1 23 39 234
2018 EN-02 0 13 38 38 13 0 0 50 13 16
2018 EN-03 15 10 48 10 10 3 5 22 27 40
2018 EN-04 9 34 34 20 1 0 1 21 44 85
2018 EN-05 16 24 36 20 3 3 0 23 41 76
2018 EN-06 36 21 43 0 0 0 0 0 57 14
2017 EN 11 25 39 18 6 0 1 25 36 264
2017 EN-02 0 7 50 35 7 0 0 43 7 14
2017 EN-03 11 20 34 23 11 0 2 34 31 56
2017 EN-04 10 25 41 15 9 0 0 24 35 96
2017 EN-05 8 30 40 19 0 1 1 20 40 73
2017 EN-06 28 24 34 14 0 0 0 14 52 21
2014 EN 10 27 43 16 4 0 0 20 37 251
2014 EN-02 0 27 27 45 0 0 0 45 27 11
2014 EN-03 7 33 37 14 9 0 0 23 39 43
2014 EN-04 9 24 47 18 3 0 0 21 32 105
2014 EN-05 12 26 42 14 5 2 0 19 39 66
2014 EN-06 17 33 42 8 0 0 0 8 50 24
2011 EN 12 26 41 16 5 0 0 21 38 269
2011 EN-02 0 10 45 35 10 0 0 45 10 20
2011 EN-03 9 22 44 20 5 0 0 25 31 55
2011 EN-04 7 24 44 21 2 0 1 23 32 95
2011 EN-05 21 30 39 5 5 0 0 9 52 66
2011 EN-06 19 42 26 6 6 0 0 13 61 31
2008 EN 19 30 34 14 2 0 0 16 50 212
2008 EN-03 24 27 33 14 2 0 0 16 51 49
2008 EN-04 22 31 33 13 1 0 0 14 53 72
2008 EN-05 16 29 43 10 2 0 0 12 45 58
2008 EN-06 10 45 35 10 0 0 0 10 55 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 24 33 18 5 1 2 23 43 236
2018 EN-02 13 0 38 31 13 0 6 47 13 16
2018 EN-03 12 22 20 32 7 2 5 42 37 41
2018 EN-04 16 35 31 12 5 0 1 16 52 86
2018 EN-05 24 17 41 12 3 3 1 15 42 76
2018 EN-06 7 21 43 29 0 0 0 29 29 14
2017 EN 18 28 31 15 7 1 1 22 47 265
2017 EN-02 0 29 22 29 7 7 7 42 33 14
2017 EN-03 13 23 29 16 16 2 2 33 37 56
2017 EN-04 17 27 34 17 6 0 0 23 43 97
2017 EN-05 25 32 32 9 3 0 0 12 56 73
2017 EN-06 28 28 24 14 0 0 5 15 60 21
2014 EN 21 37 28 8 5 0 0 13 58 251
2014 EN-02 9 36 27 18 9 0 0 27 45 11
2014 EN-03 19 40 26 9 5 0 2 14 60 43
2014 EN-04 21 39 27 9 5 0 0 13 60 105
2014 EN-05 24 30 33 8 3 2 0 11 56 66
2014 EN-06 25 42 25 0 8 0 0 8 67 24
2011 EN 20 29 31 14 6 1 0 19 49 270
2011 EN-02 5 0 60 20 10 5 0 32 5 20
2011 EN-03 13 31 31 20 5 0 0 25 44 55
2011 EN-04 16 34 31 12 6 1 1 18 51 95
2011 EN-05 27 31 28 12 1 0 0 13 58 67
2011 EN-06 42 19 19 10 10 0 0 19 61 31
2008 EN 35 32 23 8 2 0 0 10 67 212
2008 EN-03 39 20 31 8 2 0 0 10 59 49
2008 EN-04 36 35 21 7 1 0 0 8 71 72
2008 EN-05 38 40 17 3 2 0 0 5 78 58
2008 EN-06 25 35 25 15 0 0 0 15 60 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 20 31 24 10 2 2 36 32 234
2018 EN-02 13 6 19 19 38 6 0 60 20 16
2018 EN-03 15 18 20 33 8 3 5 43 35 40
2018 EN-04 9 23 33 22 9 1 2 33 34 86
2018 EN-05 13 19 37 21 8 1 0 30 32 75
2018 EN-06 0 21 36 36 0 7 0 38 23 14
2017 EN 8 19 31 25 11 4 4 38 29 265
2017 EN-02 0 14 29 36 22 0 0 57 14 14
2017 EN-03 7 11 25 25 16 13 4 49 21 56
2017 EN-04 9 18 31 27 6 3 6 36 30 97
2017 EN-05 5 23 37 21 12 1 0 33 29 73
2017 EN-06 14 28 24 19 5 0 9 27 47 21
2014 EN 6 16 33 28 12 2 3 42 24 251
2014 EN-02 9 9 18 36 27 0 0 64 18 11
2014 EN-03 2 23 26 23 21 0 5 46 27 43
2014 EN-04 6 14 34 29 10 3 5 41 22 105
2014 EN-05 6 17 32 33 8 5 0 43 24 66
2014 EN-06 13 17 42 21 8 0 0 29 29 24
2011 EN 7 18 25 32 13 1 3 48 26 269
2011 EN-02 0 10 30 20 40 0 0 60 10 20
2011 EN-03 7 9 27 29 22 4 2 54 17 55
2011 EN-04 2 18 19 44 9 1 6 58 22 95
2011 EN-05 12 21 31 25 7 0 3 34 34 67
2011 EN-06 17 37 17 23 7 0 0 30 53 30
2008 EN 15 25 31 19 6 2 2 26 42 212
2008 EN-03 16 22 29 18 12 2 0 31 40 49
2008 EN-04 17 21 31 19 4 4 4 26 41 72
2008 EN-05 16 29 34 14 3 2 2 18 46 58
2008 EN-06 10 35 30 20 0 0 5 21 47 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 28 33 28 8 1 1 1 9 62 235
2018 EN-02 25 25 19 6 13 6 6 21 57 16
2018 EN-03 17 37 29 12 0 2 2 13 56 41
2018 EN-04 28 37 24 9 0 0 1 9 66 86
2018 EN-05 37 25 32 4 0 1 0 4 64 75
2018 EN-06 14 50 29 7 0 0 0 7 64 14
2017 EN 28 30 31 6 4 1 1 10 59 265
2017 EN-02 7 22 50 14 7 0 0 22 29 14
2017 EN-03 13 27 39 7 7 5 2 15 42 56
2017 EN-04 35 32 24 4 4 0 1 8 68 97
2017 EN-05 35 30 27 5 1 0 0 7 66 73
2017 EN-06 24 33 38 5 0 0 0 5 57 21
2014 EN 40 29 23 6 1 0 2 6 70 250
2014 EN-02 36 18 18 27 0 0 0 27 55 11
2014 EN-03 19 44 30 2 0 0 5 2 66 43
2014 EN-04 50 24 18 5 2 0 2 7 75 105
2014 EN-05 42 31 23 5 0 0 0 5 72 65
2014 EN-06 38 25 29 8 0 0 0 8 63 24

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 40 27 12 11 8 2 0 69 19 237
2018 EN-02 38 31 6 19 6 0 0 69 25 16
2018 EN-03 37 29 12 5 12 5 0 69 18 41
2018 EN-04 36 24 15 13 10 1 1 61 24 87
2018 EN-05 43 31 9 11 5 1 0 74 16 75
2018 EN-06 60 20 13 7 0 0 0 80 7 15
2017 EN 46 30 10 7 7 0 0 76 14 265
2017 EN-02 36 29 29 0 7 0 0 65 7 14
2017 EN-03 43 30 7 11 9 0 0 73 20 56
2017 EN-04 40 36 8 7 8 0 0 76 15 97
2017 EN-05 51 25 12 7 5 0 0 75 12 73
2017 EN-06 66 19 5 5 5 0 0 86 9 21
2014 EN 40 35 12 8 4 0 0 75 13 251
2014 EN-02 18 64 9 9 0 0 0 82 9 11
2014 EN-03 33 28 19 16 5 0 0 60 21 43
2014 EN-04 39 31 15 10 5 0 0 70 15 105
2014 EN-05 45 36 9 3 6 0 0 82 9 66
2014 EN-06 50 50 0 0 0 0 0 100 0 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 44 40 4 7 4 0 0 85 11 237
2018 EN-02 56 38 0 6 0 0 0 94 6 16
2018 EN-03 44 44 2 7 2 0 0 88 10 41
2018 EN-04 39 41 7 7 6 0 0 80 13 87
2018 EN-05 45 39 3 8 4 1 0 85 12 75
2018 EN-06 47 40 7 7 0 0 0 87 7 15
2017 EN 43 36 11 7 2 0 0 79 9 265
2017 EN-02 36 50 7 7 0 0 0 86 7 14
2017 EN-03 48 27 14 9 2 0 0 75 11 56
2017 EN-04 39 36 14 6 4 0 0 75 10 97
2017 EN-05 44 42 4 8 1 0 0 86 10 73
2017 EN-06 57 24 14 5 0 0 0 81 5 21
2014 EN 42 41 11 3 3 0 0 82 6 250
2014 EN-02 45 55 0 0 0 0 0 100 0 11
2014 EN-03 42 28 19 5 7 0 0 70 12 43
2014 EN-04 41 41 13 2 3 0 0 82 5 105
2014 EN-05 38 48 6 5 3 0 0 86 8 65
2014 EN-06 46 42 8 4 0 0 0 88 4 24

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 38 40 13 5 3 0 0 79 8 237
2018 EN-02 44 25 25 0 6 0 0 69 6 16
2018 EN-03 32 39 20 5 5 0 0 71 10 41
2018 EN-04 36 44 10 7 3 0 0 79 10 87
2018 EN-05 39 43 11 4 3 1 0 82 7 75
2018 EN-06 60 27 13 0 0 0 0 87 0 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 43 36 13 5 2 2 0 81 6 237
2018 EN-02 75 13 6 0 0 6 0 93 0 16
2018 EN-03 40 40 15 3 0 3 0 82 3 40
2018 EN-04 37 38 17 7 1 0 0 75 8 87
2018 EN-05 42 38 9 4 4 1 1 82 8 76
2018 EN-06 53 27 7 7 0 7 0 86 7 15
2017 EN 35 40 14 4 2 3 1 79 7 265
2017 EN-02 22 50 21 7 0 0 0 72 7 14
2017 EN-03 30 38 16 7 2 5 2 73 10 56
2017 EN-04 28 48 12 3 3 5 0 80 7 97
2017 EN-05 48 30 16 3 1 0 1 79 4 73
2017 EN-06 57 38 5 0 0 0 0 95 0 21
2014 EN 41 36 13 6 1 2 0 80 7 251
2014 EN-02 36 45 9 0 9 0 0 82 9 11
2014 EN-03 35 33 19 9 2 2 0 69 12 43
2014 EN-04 38 33 18 8 1 2 0 73 9 105
2014 EN-05 46 45 3 3 0 2 2 94 3 66
2014 EN-06 58 25 13 0 0 4 0 87 0 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 42 34 15 7 1 1 0 77 8 237
2018 EN-02 63 25 6 0 0 6 0 93 0 16
2018 EN-03 38 38 18 8 0 0 0 75 8 40
2018 EN-04 37 33 20 9 1 0 0 70 10 87
2018 EN-05 39 38 11 7 3 1 1 80 9 76
2018 EN-06 60 27 13 0 0 0 0 87 0 15
2017 EN 36 42 12 6 3 2 0 79 9 265
2017 EN-02 50 36 7 7 0 0 0 86 7 14
2017 EN-03 32 41 14 7 2 4 0 76 9 56
2017 EN-04 27 52 11 4 4 2 0 80 8 97
2017 EN-05 44 36 11 7 3 0 0 80 10 73
2017 EN-06 57 24 15 0 5 0 0 81 5 21
2014 EN 40 38 13 5 3 1 0 79 8 251
2014 EN-02 55 27 0 9 9 0 0 82 18 11
2014 EN-03 37 40 12 2 7 2 0 79 10 43
2014 EN-04 36 33 22 7 1 1 0 70 8 105
2014 EN-05 35 51 5 3 3 2 2 89 6 66
2014 EN-06 67 21 8 4 0 0 0 88 4 24
2011 EN 33 45 15 3 2 1 0 80 5 269
2011 EN-02 45 25 15 5 5 5 0 74 11 20
2011 EN-03 31 42 18 5 4 0 0 73 9 55
2011 EN-04 32 45 17 2 3 1 0 77 5 94
2011 EN-05 24 58 13 3 0 1 0 83 3 67
2011 EN-06 48 42 6 0 0 3 0 93 0 31

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 44 36 11 4 3 0 0 81 8 237
2018 EN-02 69 25 6 0 0 0 0 94 0 16
2018 EN-03 48 28 20 3 3 0 0 75 5 40
2018 EN-04 40 34 13 8 5 0 0 75 13 87
2018 EN-05 36 49 8 3 4 1 0 85 7 76
2018 EN-06 67 27 7 0 0 0 0 93 0 15
2017 EN 43 36 10 7 3 0 0 80 11 265
2017 EN-02 43 43 0 7 7 0 0 86 14 14
2017 EN-03 43 38 7 9 4 0 0 80 12 56
2017 EN-04 38 39 10 8 3 0 1 78 11 97
2017 EN-05 42 37 14 4 3 0 0 80 7 73
2017 EN-06 72 9 9 5 5 0 0 81 9 21
2014 EN 45 34 12 4 3 1 0 80 8 250
2014 EN-02 64 27 9 0 0 0 0 91 0 11
2014 EN-03 52 19 17 7 5 0 0 71 12 42
2014 EN-04 35 42 12 6 3 2 0 79 9 105
2014 EN-05 43 39 9 3 5 0 2 83 8 66
2014 EN-06 71 17 13 0 0 0 0 88 0 24
2011 EN 39 39 12 6 3 0 0 79 9 270
2011 EN-02 40 30 15 15 0 0 0 70 15 20
2011 EN-03 35 42 16 2 5 0 0 76 7 55
2011 EN-04 38 40 13 6 3 0 0 78 9 95
2011 EN-05 34 43 12 7 1 1 0 79 9 67
2011 EN-06 61 29 3 6 0 0 0 90 6 31
2008 EN 21 45 19 9 7 0 0 66 15 211
2008 EN-03 18 53 14 8 6 0 0 71 14 49
2008 EN-04 10 46 29 11 4 0 0 56 15 72
2008 EN-05 21 40 18 7 14 0 0 61 21 57
2008 EN-06 50 35 10 5 0 0 0 85 5 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 35 16 9 12 5 3 59 23 237
2018 EN-02 13 44 13 19 6 0 6 60 27 16
2018 EN-03 22 34 12 2 15 15 0 66 20 41
2018 EN-04 15 31 22 14 14 2 2 48 29 87
2018 EN-05 25 35 12 8 12 4 4 65 22 75
2018 EN-06 20 53 20 0 7 0 0 73 7 15
2017 EN 25 33 18 8 10 4 3 62 19 265
2017 EN-02 29 43 7 0 14 0 7 77 15 14
2017 EN-03 27 30 9 9 11 9 5 67 23 56
2017 EN-04 23 29 26 7 10 2 3 54 18 97
2017 EN-05 21 38 18 11 8 4 0 61 20 73
2017 EN-06 43 38 9 0 9 0 0 81 9 21
2014 EN 26 37 16 10 7 3 2 66 18 251
2014 EN-02 18 36 36 9 0 0 0 55 9 11
2014 EN-03 16 40 19 7 12 2 5 60 20 43
2014 EN-04 28 31 16 12 8 5 0 62 21 105
2014 EN-05 27 42 11 8 8 2 3 73 16 66
2014 EN-06 29 46 13 8 0 0 4 78 9 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 43 13 9 6 3 0 71 15 237
2018 EN-02 13 50 19 6 0 13 0 71 7 16
2018 EN-03 23 53 15 3 8 0 0 75 10 40
2018 EN-04 25 40 13 13 7 2 0 67 20 87
2018 EN-05 21 43 13 11 7 4 1 68 18 76
2018 EN-06 73 20 7 0 0 0 0 93 0 15
2017 EN 34 38 14 8 3 3 0 74 12 263
2017 EN-02 36 28 14 7 7 7 0 69 15 14
2017 EN-03 41 29 14 11 2 2 2 72 13 56
2017 EN-04 19 51 15 8 4 3 0 72 13 96
2017 EN-05 40 34 14 7 4 1 0 75 11 73
2017 EN-06 67 24 5 0 0 5 0 95 0 21
2014 EN 37 41 11 6 3 2 0 80 9 251
2014 EN-02 27 64 9 0 0 0 0 91 0 11
2014 EN-03 21 49 16 5 5 2 2 73 10 43
2014 EN-04 32 47 10 6 2 3 0 81 8 105
2014 EN-05 47 30 9 9 5 0 0 77 14 66
2014 EN-06 63 25 13 0 0 0 0 88 0 24
2011 EN 37 42 11 5 3 1 0 81 8 270
2011 EN-02 15 55 25 0 0 5 0 74 0 20
2011 EN-03 31 45 9 7 5 2 0 78 13 55
2011 EN-04 37 41 13 5 3 1 0 79 9 95
2011 EN-05 36 45 9 6 3 1 0 82 9 67
2011 EN-06 68 26 6 0 0 0 0 94 0 31
2008 EN 31 40 14 8 2 4 0 74 11 212
2008 EN-03 22 47 16 10 0 4 0 72 11 49
2008 EN-04 25 39 17 10 3 6 1 69 13 72
2008 EN-05 29 41 16 9 3 2 0 72 12 58
2008 EN-06 70 20 5 0 5 0 0 90 5 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 37 17 9 6 1 0 68 16 236
2018 EN-02 44 38 13 6 0 0 0 81 6 16
2018 EN-03 33 33 23 8 5 0 0 65 13 40
2018 EN-04 21 37 19 13 9 1 0 59 22 86
2018 EN-05 26 41 16 8 5 3 1 70 14 76
2018 EN-06 67 27 0 7 0 0 0 93 7 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 25 23 14 15 10 1 41 33 234
2018 EN-02 13 13 31 0 13 31 0 36 18 16
2018 EN-03 15 21 21 18 13 8 5 41 35 39
2018 EN-04 8 21 29 14 20 8 0 32 37 86
2018 EN-05 5 36 17 15 16 11 0 46 34 75
2018 EN-06 53 7 20 20 0 0 0 60 20 15
2017 EN 17 24 19 16 13 10 1 47 32 263
2017 EN-02 14 14 36 0 21 14 0 34 24 14
2017 EN-03 29 16 14 11 13 16 2 54 28 56
2017 EN-04 9 22 23 20 15 10 1 35 39 96
2017 EN-05 15 29 14 21 13 6 3 48 36 72
2017 EN-06 38 34 14 5 0 9 0 79 5 21
2014 EN 16 24 20 21 10 8 1 44 34 251
2014 EN-02 9 36 18 27 9 0 0 45 36 11
2014 EN-03 12 19 23 19 12 14 2 36 36 43
2014 EN-04 16 21 23 23 9 9 0 41 34 105
2014 EN-05 15 27 21 18 14 5 0 45 33 66
2014 EN-06 33 25 0 21 8 4 8 67 33 24
2011 EN 15 24 27 11 9 11 1 45 23 270
2011 EN-02 10 25 25 20 0 15 5 44 25 20
2011 EN-03 11 24 36 5 11 13 0 40 19 55
2011 EN-04 13 21 27 13 13 14 0 39 29 95
2011 EN-05 13 27 27 13 9 7 3 45 25 67
2011 EN-06 39 26 13 10 0 10 3 74 11 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 13 87 237
2018 EN-03 20 80 41
2018 EN-04 15 85 87
2018 EN-05 9 91 75

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EN 43 30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EN 63 30

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EN 0 30
2018 EN-04 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EN 0 30
2018 EN-04 0 13

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 EN 0 30
2018 EN-04 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 EN 40 30

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 EN 40 30
2018 EN-04 38 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 EN 40 30
2018 EN-04 38 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 EN 40 30
2018 EN-04 38 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 EN 30 30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 EN 47 30
2018 EN-04 54 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 EN 33 30

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 EN 0 30
2018 EN-04 0 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 EN 50 30
2018 EN-04 38 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 EN 30 30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EN 60 30
2018 EN-04 46 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 EN 30 30

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EN 17 30

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EN 30 30
2018 EN-04 38 13

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 EN 18 28

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 0 28
2018 EN-04 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 EN 29 28

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EN 43 28
2018 EN-04 42 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 EN 0 28
2018 EN-04 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EN 61 28

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EN 0 28
2018 EN-04 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EN 61 28
2018 EN-04 58 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 19 19 7 9 25 4 51 22 234
2018 EN-02 13 25 6 6 6 31 13 67 22 16
2018 EN-03 24 7 24 5 15 24 0 42 26 41
2018 EN-04 12 13 20 8 12 32 4 38 31 85
2018 EN-05 15 28 20 8 4 20 5 57 16 75
2018 EN-06 36 43 7 7 0 7 0 85 8 14
2017 EN 17 20 20 5 7 25 6 54 17 265
2017 EN-02 7 22 43 0 7 14 7 36 9 14
2017 EN-03 18 13 20 7 5 32 5 49 20 56
2017 EN-04 11 15 22 3 10 31 7 43 22 97
2017 EN-05 21 27 18 6 5 19 4 63 14 73
2017 EN-06 33 34 9 5 0 14 5 82 6 21
2014 EN 16 18 22 4 8 25 6 49 19 251
2014 EN-02 9 18 18 18 9 18 9 38 38 11
2014 EN-03 16 14 23 2 16 23 5 42 26 43
2014 EN-04 13 11 25 5 8 33 5 40 20 105
2014 EN-05 15 27 23 5 6 17 8 56 14 66
2014 EN-06 29 25 8 0 4 25 8 81 6 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 34 14 8 8 7 0 68 17 235
2018 EN-02 31 50 6 0 6 6 0 87 7 16
2018 EN-03 37 24 17 7 12 2 0 63 20 41
2018 EN-04 19 31 19 6 13 13 0 57 21 86
2018 EN-05 29 41 12 11 3 4 0 74 14 75
2018 EN-06 50 29 0 14 0 7 0 85 15 14
2017 EN 33 32 15 6 6 7 0 71 13 265
2017 EN-02 29 14 29 7 7 14 0 50 16 14
2017 EN-03 36 29 14 7 5 9 0 71 14 56
2017 EN-04 23 36 17 5 10 8 1 65 17 97
2017 EN-05 37 37 11 7 3 6 0 78 10 73
2017 EN-06 67 19 9 0 5 0 0 86 5 21
2014 EN 25 32 22 6 5 11 0 64 12 251
2014 EN-02 18 36 18 0 9 18 0 67 11 11
2014 EN-03 26 32 21 7 12 2 0 59 19 43
2014 EN-04 20 24 30 8 4 15 0 52 13 105
2014 EN-05 24 47 11 5 5 8 2 78 10 66
2014 EN-06 46 21 21 0 0 13 0 76 0 24
2011 EN 32 41 17 3 3 4 0 76 6 269
2011 EN-02 25 40 20 10 0 5 0 68 11 20
2011 EN-03 20 36 27 0 7 9 0 62 8 55
2011 EN-04 37 37 15 4 2 5 0 78 7 95
2011 EN-05 29 48 17 3 2 2 0 78 5 66
2011 EN-06 45 45 10 0 0 0 0 90 0 31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 6 94 236

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EN 38 13

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 EN 38 13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 EN 0 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EN 50 12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EN 0 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 21 19 6 4 29 4 56 15 238
2018 EN-02 13 25 13 6 6 25 13 60 20 16
2018 EN-03 20 15 24 2 7 32 0 50 14 41
2018 EN-04 11 11 23 10 5 37 2 38 25 87
2018 EN-05 13 34 17 4 3 22 7 67 9 76
2018 EN-06 47 27 7 0 0 20 0 92 0 15
2017 EN 20 19 18 4 3 31 6 61 10 265
2017 EN-02 22 7 35 7 0 22 7 40 10 14
2017 EN-03 18 16 14 7 2 37 5 59 16 56
2017 EN-04 11 15 26 2 4 36 5 46 11 97
2017 EN-05 23 22 14 3 3 27 8 70 8 73
2017 EN-06 47 29 5 0 0 19 0 94 0 21
2014 EN 17 22 22 2 4 28 5 58 8 250
2014 EN-02 18 9 36 0 9 27 0 38 13 11
2014 EN-03 12 21 26 2 2 29 7 52 7 42
2014 EN-04 13 19 22 3 4 35 4 53 11 105
2014 EN-05 14 32 26 0 3 18 8 61 4 66
2014 EN-06 46 17 4 4 4 21 4 83 11 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 38 14 6 5 9 0 74 11 235
2018 EN-02 31 50 6 0 6 6 0 87 7 16
2018 EN-03 32 29 17 5 10 7 0 66 16 41
2018 EN-04 22 34 15 8 6 14 0 66 16 85
2018 EN-05 27 47 13 5 1 5 1 79 7 75
2018 EN-06 53 33 7 0 0 7 0 93 0 15
2017 EN 36 35 11 7 2 8 0 78 10 265
2017 EN-02 29 7 36 7 0 22 0 45 9 14
2017 EN-03 34 37 5 11 2 9 2 80 14 56
2017 EN-04 27 40 15 5 3 9 0 74 9 97
2017 EN-05 44 32 10 7 1 7 0 81 9 73
2017 EN-06 67 28 0 0 5 0 0 95 5 21
2014 EN 28 32 20 3 2 13 0 70 6 250
2014 EN-02 18 27 18 0 9 27 0 63 13 11
2014 EN-03 31 31 31 0 2 5 0 65 3 42
2014 EN-04 22 33 23 3 2 17 0 67 6 105
2014 EN-05 30 38 14 5 2 11 2 78 7 66
2014 EN-06 50 17 13 4 4 13 0 76 10 24
2011 EN 40 40 13 2 1 4 0 83 3 269
2011 EN-02 30 45 10 5 0 10 0 83 6 20
2011 EN-03 26 41 22 2 6 4 0 69 8 54
2011 EN-04 38 45 12 1 0 4 0 87 1 95
2011 EN-05 46 34 12 3 1 3 0 83 5 67
2011 EN-06 61 32 3 0 0 3 0 97 0 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 32 8 6 4 1 0 81 10 235
2018 EN-02 87 13 0 0 0 0 0 100 0 15
2018 EN-03 54 24 10 7 5 0 0 78 12 41
2018 EN-04 44 36 7 7 3 2 0 82 11 86
2018 EN-05 36 40 9 8 5 1 0 77 14 75
2018 EN-06 73 13 13 0 0 0 0 87 0 15
2017 EN 53 28 8 4 6 1 0 82 10 265
2017 EN-02 71 22 7 0 0 0 0 93 0 14
2017 EN-03 55 28 5 2 7 2 0 85 9 56
2017 EN-04 54 29 8 5 4 0 0 82 9 97
2017 EN-05 44 29 11 4 11 1 0 74 15 73
2017 EN-06 72 19 0 0 0 5 5 100 0 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 40 14 9 5 2 0 71 14 237
2018 EN-02 31 31 19 6 6 0 6 67 13 16
2018 EN-03 27 41 12 12 7 0 0 68 20 41
2018 EN-04 24 46 15 10 2 2 0 72 13 87
2018 EN-05 29 39 15 8 7 3 0 70 15 75
2018 EN-06 60 20 13 7 0 0 0 80 7 15
2017 EN 24 41 18 8 6 4 0 67 14 265
2017 EN-02 7 28 36 7 14 7 0 38 23 14
2017 EN-03 27 36 16 7 9 5 0 66 17 56
2017 EN-04 14 48 19 10 6 2 0 64 17 97
2017 EN-05 30 38 19 4 3 5 0 73 7 73
2017 EN-06 52 38 5 0 5 0 0 91 5 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 21 36 17 16 8 1 0 57 25 237
2018 EN-02 19 56 19 6 0 0 0 75 6 16
2018 EN-03 29 34 15 12 10 0 0 63 22 41
2018 EN-04 15 31 21 20 10 2 0 48 31 86
2018 EN-05 20 38 12 20 9 1 0 59 29 76
2018 EN-06 27 33 33 7 0 0 0 60 7 15
2017 EN 16 38 19 16 11 0 0 54 27 264
2017 EN-02 29 22 14 22 14 0 0 50 35 14
2017 EN-03 25 34 11 18 12 0 0 59 30 56
2017 EN-04 9 42 25 15 9 0 0 51 24 96
2017 EN-05 14 38 18 16 12 1 0 53 29 73
2017 EN-06 28 38 24 5 5 0 0 67 9 21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 28 27 14 14 0 1 44 29 237
2018 EN-02 31 19 13 6 19 0 13 57 29 16
2018 EN-03 12 27 29 17 12 0 2 40 30 41
2018 EN-04 15 26 21 18 20 0 0 41 38 87
2018 EN-05 16 32 30 11 11 1 0 48 21 76
2018 EN-06 7 36 43 7 7 0 0 43 14 14
2017 EN 21 24 19 19 15 0 1 46 34 262
2017 EN-02 22 29 22 14 14 0 0 50 28 14
2017 EN-03 20 21 27 14 18 0 0 41 32 56
2017 EN-04 22 28 19 17 12 1 1 51 29 94
2017 EN-05 21 21 15 25 16 0 3 42 42 73
2017 EN-06 19 19 19 24 19 0 0 38 43 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 23 29 25 13 0 0 32 38 238
2018 EN-02 13 25 38 13 13 0 0 38 25 16
2018 EN-03 15 20 29 24 10 0 2 35 35 41
2018 EN-04 8 24 29 25 14 0 0 32 39 87
2018 EN-05 8 21 30 25 14 1 0 29 40 76
2018 EN-06 7 20 20 47 7 0 0 27 53 15
2017 EN 12 20 30 21 16 0 1 33 37 264
2017 EN-02 29 14 36 22 0 0 0 43 22 14
2017 EN-03 18 23 27 16 13 0 4 43 30 56
2017 EN-04 14 20 30 18 18 0 1 34 36 96
2017 EN-05 4 21 31 27 16 0 0 25 44 73
2017 EN-06 5 14 28 28 24 0 0 19 53 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 8 30 25 23 11 0 2 40 34 237
2018 EN-02 19 19 38 13 6 0 6 40 20 16
2018 EN-03 15 37 17 15 15 0 2 53 30 41
2018 EN-04 8 30 25 26 8 0 2 39 35 87
2018 EN-05 5 32 25 24 12 1 0 38 36 75
2018 EN-06 0 13 40 27 20 0 0 13 47 15
2017 EN 12 31 29 16 11 0 1 43 27 262
2017 EN-02 29 28 29 14 0 0 0 57 14 14
2017 EN-03 23 27 29 7 14 0 0 50 21 56
2017 EN-04 12 30 30 20 7 0 1 42 28 94
2017 EN-05 3 38 26 16 15 0 1 42 32 73
2017 EN-06 5 29 33 19 14 0 0 34 33 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 25 28 19 14 1 2 38 34 238
2018 EN-02 25 13 56 0 6 0 0 38 6 16
2018 EN-03 20 24 22 20 10 0 5 46 31 41
2018 EN-04 11 24 30 17 14 1 2 37 32 87
2018 EN-05 7 25 22 25 20 1 0 32 45 76
2018 EN-06 7 33 33 20 7 0 0 40 27 15
2017 EN 16 28 23 19 14 0 1 44 33 265
2017 EN-02 22 36 28 7 0 0 7 62 8 14
2017 EN-03 28 27 16 16 11 0 2 56 27 56
2017 EN-04 15 29 24 21 11 0 1 44 32 97
2017 EN-05 7 29 23 23 18 0 0 36 41 73
2017 EN-06 9 14 38 14 24 0 0 24 38 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 35 20 12 5 0 3 62 17 236
2018 EN-02 19 31 31 13 0 0 6 53 13 16
2018 EN-03 30 35 20 10 3 0 3 67 13 40
2018 EN-04 29 33 21 8 5 0 5 65 13 86
2018 EN-05 20 36 20 16 7 1 1 57 23 76
2018 EN-06 27 40 13 13 7 0 0 67 20 15
2017 EN 31 31 16 11 6 0 4 65 18 263
2017 EN-02 57 21 14 7 0 0 0 78 7 14
2017 EN-03 38 27 16 11 5 2 2 67 17 56
2017 EN-04 34 35 12 8 7 0 4 71 16 95
2017 EN-05 19 34 21 14 5 0 7 57 21 73
2017 EN-06 29 19 28 19 5 0 0 48 24 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 31 28 11 10 0 0 50 21 236
2018 EN-02 31 19 25 25 0 0 0 50 25 16
2018 EN-03 23 25 28 13 10 0 3 49 23 40
2018 EN-04 17 36 26 8 13 0 0 53 21 87
2018 EN-05 16 33 29 12 9 1 0 49 21 76
2018 EN-06 21 29 29 7 14 0 0 50 21 14
2017 EN 22 35 24 11 8 0 1 57 19 263
2017 EN-02 36 29 28 0 0 0 7 70 0 14
2017 EN-03 20 45 16 11 7 0 0 65 18 55
2017 EN-04 28 28 24 11 9 0 0 56 21 97
2017 EN-05 14 40 26 11 10 0 0 53 21 73
2017 EN-06 20 25 25 25 0 0 5 47 26 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 36 28 13 7 1 1 51 21 237
2018 EN-02 19 38 19 6 6 6 6 64 14 16
2018 EN-03 20 24 32 15 7 0 2 45 23 41
2018 EN-04 10 31 30 17 9 0 1 42 27 86
2018 EN-05 9 43 26 12 7 3 0 54 19 76
2018 EN-06 20 60 20 0 0 0 0 80 0 15
2017 EN 22 28 27 14 8 0 0 51 22 263
2017 EN-02 43 29 29 0 0 0 0 71 0 14
2017 EN-03 25 33 20 13 7 0 2 59 20 55
2017 EN-04 23 27 30 13 7 0 0 50 21 97
2017 EN-05 14 26 31 18 11 0 0 40 29 73
2017 EN-06 25 30 20 10 10 5 0 58 21 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 32 26 20 7 1 1 46 28 235
2018 EN-02 20 13 33 27 0 0 7 36 29 15
2018 EN-03 20 27 24 17 10 0 2 48 28 41
2018 EN-04 9 38 21 22 8 0 1 48 31 85
2018 EN-05 11 36 25 18 8 3 0 47 27 76
2018 EN-06 7 20 47 27 0 0 0 27 27 15
2017 EN 16 34 24 16 10 0 0 50 26 264
2017 EN-02 21 50 14 14 0 0 0 71 14 14
2017 EN-03 23 39 23 7 7 0 0 62 14 56
2017 EN-04 16 33 21 18 11 0 1 50 29 97
2017 EN-05 7 36 30 18 10 0 0 42 27 73
2017 EN-06 25 15 20 25 15 0 0 40 40 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 37 22 18 6 0 0 54 24 236
2018 EN-02 25 31 31 6 6 0 0 56 13 16
2018 EN-03 17 37 27 12 5 0 2 55 18 41
2018 EN-04 15 35 22 21 6 0 0 51 27 85
2018 EN-05 17 37 18 21 5 1 0 55 27 76
2018 EN-06 13 53 13 13 7 0 0 67 20 15
2017 EN 23 33 24 13 7 0 0 57 19 264
2017 EN-02 29 43 14 14 0 0 0 72 14 14
2017 EN-03 21 39 21 11 7 0 0 61 18 56
2017 EN-04 25 28 28 14 5 0 0 53 20 97
2017 EN-05 20 37 23 11 8 0 0 58 19 73
2017 EN-06 25 25 30 10 10 0 0 50 20 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 33 24 17 10 1 0 48 27 235
2018 EN-02 13 38 6 38 6 0 0 50 44 16
2018 EN-03 20 34 24 10 10 0 2 55 20 41
2018 EN-04 13 33 22 19 11 2 0 47 30 85
2018 EN-05 15 28 29 16 11 1 0 43 27 75
2018 EN-06 7 47 27 13 7 0 0 53 20 15
2017 EN 21 28 25 17 10 0 0 48 27 263
2017 EN-02 36 50 7 7 0 0 0 86 7 14
2017 EN-03 25 34 23 11 7 0 0 59 18 56
2017 EN-04 16 24 28 20 11 1 0 40 32 96
2017 EN-05 19 27 30 14 10 0 0 46 23 73
2017 EN-06 25 15 10 35 15 0 0 40 50 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 40 31 17 6 6 0 1 72 11 236
2018 EN-02 69 6 6 6 13 0 0 75 19 16
2018 EN-03 41 29 20 2 5 0 2 73 8 41
2018 EN-04 35 35 17 7 5 0 1 71 12 86
2018 EN-05 37 35 15 7 5 1 0 73 12 75
2018 EN-06 53 20 20 0 7 0 0 73 7 15
2017 EN 47 24 13 8 8 0 0 71 16 265
2017 EN-02 43 22 28 0 7 0 0 65 7 14
2017 EN-03 52 21 13 7 7 0 0 73 14 56
2017 EN-04 45 28 9 10 6 0 1 74 17 97
2017 EN-05 48 16 18 7 11 0 0 64 18 73
2017 EN-06 43 33 10 0 14 0 0 76 14 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 63 22 5 3 3 0 5 89 5 237
2018 EN-02 81 19 0 0 0 0 0 100 0 16
2018 EN-03 54 24 5 5 5 0 7 84 11 41
2018 EN-04 65 21 6 1 1 0 6 91 2 86
2018 EN-05 59 22 7 4 3 1 4 86 7 76
2018 EN-06 80 13 0 0 7 0 0 93 7 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 62 18 6 6 6 0 3 83 12 236
2018 EN-02 75 13 0 6 6 0 0 88 13 16
2018 EN-03 66 10 7 5 7 0 5 79 13 41
2018 EN-04 56 19 10 6 6 0 3 77 12 86
2018 EN-05 64 21 1 4 7 1 1 88 11 76
2018 EN-06 64 29 0 7 0 0 0 93 7 14
2017 EN 74 12 4 5 3 0 2 88 8 264
2017 EN-02 72 14 0 7 7 0 0 86 14 14
2017 EN-03 67 16 5 5 5 0 0 84 11 55
2017 EN-04 74 12 4 4 2 1 2 89 6 97
2017 EN-05 74 10 4 7 4 0 1 85 11 73
2017 EN-06 86 9 0 0 0 0 5 100 0 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 45 30 16 5 3 1 0 76 8 236
2018 EN-02 44 25 13 6 13 0 0 69 19 16
2018 EN-03 45 25 20 8 0 0 3 72 8 40
2018 EN-04 46 29 16 5 3 1 0 76 8 87
2018 EN-05 42 33 18 3 3 1 0 76 5 76
2018 EN-06 57 43 0 0 0 0 0 100 0 14
2017 EN 57 31 8 1 1 0 1 90 3 264
2017 EN-02 65 22 7 7 0 0 0 86 7 14
2017 EN-03 59 29 9 2 2 0 0 88 4 56
2017 EN-04 54 35 8 1 1 1 0 90 2 97
2017 EN-05 56 36 4 1 1 0 1 93 3 73
2017 EN-06 70 10 15 0 0 0 5 84 0 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 23 14 6 7 0 0 72 14 236
2018 EN-02 69 6 6 6 13 0 0 75 19 16
2018 EN-03 53 18 13 8 8 0 3 72 15 40
2018 EN-04 48 19 17 8 8 0 0 66 16 86
2018 EN-05 38 34 17 4 5 1 0 73 9 76
2018 EN-06 67 27 0 7 0 0 0 93 7 15
2017 EN 56 18 12 6 5 1 1 76 12 265
2017 EN-02 65 7 7 14 0 7 0 77 15 14
2017 EN-03 61 16 9 5 9 0 0 77 14 56
2017 EN-04 56 18 12 8 4 1 1 75 13 97
2017 EN-05 49 22 14 5 7 1 1 73 13 73
2017 EN-06 67 28 5 0 0 0 0 95 0 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 43 18 10 3 2 0 22 80 7 237
2018 EN-02 63 0 0 0 0 0 38 100 0 16
2018 EN-03 58 5 10 3 0 0 25 83 3 40
2018 EN-04 45 15 5 1 0 0 34 91 2 87
2018 EN-05 33 28 20 4 5 1 9 68 10 76
2018 EN-06 27 47 7 13 7 0 0 73 20 15
2017 EN 56 16 4 4 1 0 19 89 6 263
2017 EN-02 65 0 0 0 0 7 28 100 0 14
2017 EN-03 68 7 4 4 2 0 16 89 6 56
2017 EN-04 52 14 1 3 0 0 30 94 4 96
2017 EN-05 56 19 7 7 1 0 10 83 9 72
2017 EN-06 38 48 9 5 0 0 0 86 5 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 37 34 16 6 3 0 3 74 10 237
2018 EN-02 56 19 13 0 6 0 6 80 7 16
2018 EN-03 35 40 20 0 0 0 5 79 0 40
2018 EN-04 30 37 20 8 2 0 3 69 11 87
2018 EN-05 37 37 11 7 5 1 3 77 12 76
2018 EN-06 60 13 13 13 0 0 0 73 13 15
2017 EN 48 26 14 6 2 1 3 76 9 265
2017 EN-02 50 21 7 7 0 7 7 83 8 14
2017 EN-03 54 18 16 5 5 0 2 73 11 56
2017 EN-04 39 30 14 10 1 1 4 73 12 97
2017 EN-05 54 26 12 4 1 0 3 82 6 73
2017 EN-06 47 34 19 0 0 0 0 81 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 64 23 6 2 3 0 2 89 5 237
2018 EN-02 75 6 6 0 6 0 6 87 7 16
2018 EN-03 50 35 5 5 0 0 5 89 5 40
2018 EN-04 61 23 8 2 3 0 2 86 6 87
2018 EN-05 67 24 4 1 3 1 0 92 4 76
2018 EN-06 87 7 7 0 0 0 0 93 0 15
2017 EN 70 19 5 2 3 0 1 90 5 264
2017 EN-02 65 14 14 0 0 7 0 85 0 14
2017 EN-03 56 18 9 5 11 0 0 75 16 55
2017 EN-04 71 23 2 2 1 0 1 95 3 97
2017 EN-05 74 18 3 0 3 0 3 94 3 73
2017 EN-06 86 14 0 0 0 0 0 100 0 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 56 30 8 2 3 1 1 87 4 236
2018 EN-02 69 19 6 0 6 0 0 88 6 16
2018 EN-03 53 33 5 0 5 0 5 89 5 40
2018 EN-04 58 27 8 2 2 1 1 87 5 86
2018 EN-05 50 36 11 3 0 1 0 87 3 76
2018 EN-06 73 20 7 0 0 0 0 93 0 15
2017 EN 57 29 9 3 1 0 1 87 4 262
2017 EN-02 50 29 21 0 0 0 0 79 0 14
2017 EN-03 50 31 11 4 2 0 2 83 6 54
2017 EN-04 52 30 11 4 1 0 1 83 5 96
2017 EN-05 63 32 3 1 0 0 1 96 1 73
2017 EN-06 76 14 0 9 0 0 0 91 9 21

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 7 28 42 19 4 0 0 35 23 236
2018 EN-02 13 6 75 6 0 0 0 19 6 16
2018 EN-03 17 34 24 20 5 0 0 51 24 41
2018 EN-04 4 28 45 22 1 0 0 32 24 85
2018 EN-05 5 28 42 18 5 1 0 33 24 76
2018 EN-06 7 20 40 20 13 0 0 27 33 15
2017 EN 8 23 42 22 6 0 0 31 28 265
2017 EN-02 0 22 64 14 0 0 0 22 14 14
2017 EN-03 14 36 27 20 4 0 0 50 23 56
2017 EN-04 8 15 46 24 5 1 0 24 29 97
2017 EN-05 3 23 44 19 11 0 0 26 30 73
2017 EN-06 5 24 38 28 5 0 0 28 33 21

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 20 44 19 6 0 0 25 31 236
2018 EN-02 6 19 50 19 6 0 0 25 25 16
2018 EN-03 10 20 27 34 10 0 0 44 29 41
2018 EN-04 8 24 45 16 6 0 0 22 33 86
2018 EN-05 16 15 51 12 5 1 0 18 31 75
2018 EN-06 13 27 40 13 7 0 0 20 40 15
2017 EN 10 18 43 24 5 0 0 29 28 263
2017 EN-02 0 15 61 15 8 0 0 23 15 13
2017 EN-03 7 14 36 30 13 0 0 43 21 56
2017 EN-04 13 19 44 21 4 0 0 25 31 96
2017 EN-05 12 21 41 23 3 0 0 26 33 73
2017 EN-06 5 14 57 24 0 0 0 24 19 21
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 30 20 11 13 3 1 23 77 238
2018 EN-02 31 13 6 13 25 6 6 36 64 16
2018 EN-03 22 29 17 12 17 0 2 23 78 41
2018 EN-04 22 30 16 14 17 1 0 22 78 87
2018 EN-05 18 37 24 9 4 8 0 20 80 76
2018 EN-06 33 20 40 7 0 0 0 33 67 15
2017 EN 26 28 22 8 12 3 0 27 73 264
2017 EN-02 22 22 22 14 21 0 0 22 78 14
2017 EN-03 27 21 29 5 16 2 0 27 73 56
2017 EN-04 26 28 18 5 16 6 1 28 72 96
2017 EN-05 30 29 21 12 5 3 0 31 69 73
2017 EN-06 14 52 19 9 5 0 0 14 86 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EN 22 175
2018 EN-03 16 31
2018 EN-04 25 67
2018 EN-05 18 56
2017 EN 24 184
2017 EN-02 36 11
2017 EN-03 15 40
2017 EN-04 26 62
2017 EN-05 24 49
2017 EN-06 28 18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 38 175
2018 EN-03 29 31
2018 EN-04 37 67
2018 EN-05 34 56
2017 EN 32 184
2017 EN-02 54 11
2017 EN-03 37 40
2017 EN-04 31 62
2017 EN-05 29 49
2017 EN-06 28 18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 19 175
2018 EN-03 10 31
2018 EN-04 22 67
2018 EN-05 18 56
2017 EN 16 184
2017 EN-02 36 11
2017 EN-03 17 40
2017 EN-04 15 62
2017 EN-05 12 49
2017 EN-06 17 18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EN 42 175
2018 EN-03 26 31
2018 EN-04 42 67
2018 EN-05 50 56
2017 EN 41 184
2017 EN-02 27 11
2017 EN-03 28 40
2017 EN-04 36 62
2017 EN-05 57 49
2017 EN-06 56 18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EN 6 175
2018 EN-03 10 31
2018 EN-04 10 67
2018 EN-05 2 56
2017 EN 7 184
2017 EN-02 0 11
2017 EN-03 10 40
2017 EN-04 6 62
2017 EN-05 6 49
2017 EN-06 6 18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EN 34 175
2018 EN-03 35 31
2018 EN-04 24 67
2018 EN-05 39 56

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EN 41 175
2018 EN-03 58 31
2018 EN-04 40 67
2018 EN-05 32 56
2017 EN 48 184
2017 EN-02 45 11
2017 EN-03 55 40
2017 EN-04 52 62
2017 EN-05 45 49
2017 EN-06 34 18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EN 1 28 23 14 8 27 172
2018 EN-03 0 29 19 26 0 26 31
2018 EN-04 2 21 26 12 6 33 66
2018 EN-05 0 35 26 11 13 15 54
2017 EN 5 36 22 15 4 18 181
2017 EN-02 0 37 27 18 0 18 11
2017 EN-03 3 38 20 13 10 18 40
2017 EN-04 5 43 22 8 2 20 60
2017 EN-05 8 27 27 21 2 14 48
2017 EN-06 6 33 11 22 6 22 18

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 40 60 175
2018 EN-03 35 65 31
2018 EN-04 33 67 67
2018 EN-05 46 54 56

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 47 19 9 6 6 2 11 76 14 236
2018 EN-02 50 6 0 6 13 0 25 75 25 16
2018 EN-03 40 25 10 3 10 0 13 74 14 40
2018 EN-04 48 21 8 6 8 2 7 76 15 87
2018 EN-05 47 13 12 8 3 4 13 73 13 75
2018 EN-06 60 27 7 0 0 0 7 93 0 15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 24 16 19 24 2 5 36 47 175
2018 EN-03 6 23 13 29 19 6 3 32 54 31
2018 EN-04 6 18 21 25 24 1 4 25 52 67
2018 EN-05 13 27 14 11 29 2 5 42 42 56
2017 EN 8 19 16 22 26 2 8 30 53 186
2017 EN-02 9 27 0 18 45 0 0 37 63 11
2017 EN-03 15 18 18 18 30 0 3 33 49 40
2017 EN-04 9 16 22 22 20 0 11 28 47 64
2017 EN-05 0 20 8 27 28 6 10 24 66 49
2017 EN-06 11 23 11 22 17 6 11 40 46 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 4 14 18 25 34 2 3 19 63 175
2018 EN-03 0 26 23 13 32 3 3 28 48 31
2018 EN-04 4 12 15 28 37 1 1 17 68 67
2018 EN-05 5 9 20 25 36 0 5 15 64 56
2017 EN 4 6 16 22 45 3 4 10 72 186
2017 EN-02 0 9 37 18 36 0 0 9 54 11
2017 EN-03 8 13 23 23 35 0 0 20 57 40
2017 EN-04 3 5 14 23 45 2 8 9 76 64
2017 EN-05 0 2 12 23 51 8 4 2 84 49
2017 EN-06 6 6 0 22 56 6 6 12 88 18
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