2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 40 12 6 3 0 0 78 10 3069
2018 3 to 10 years in current department or agency 33 42 12 8 5 0 0 75 13 3024
2018 11 to 20 years in current department or agency 30 43 13 9 5 0 0 73 14 1928
2018 More than 20 years in current department or agency 38 41 11 7 2 0 0 79 10 637
2017 Less than 3 years in current department or agency 36 43 11 6 4 0 0 80 10 2149
2017 3 to 10 years in current department or agency 30 44 11 9 6 0 0 74 15 3335
2017 11 to 20 years in current department or agency 30 46 12 8 4 0 0 76 12 1919
2017 More than 20 years in current department or agency 34 46 11 6 3 0 0 80 9 840
2014 Less than 3 years in current department or agency 31 45 11 9 5 0 0 76 14 1540
2014 3 to 10 years in current department or agency 27 44 14 9 6 0 0 71 15 4109
2014 11 to 20 years in current department or agency 28 45 12 10 5 0 0 73 15 1892
2014 More than 20 years in current department or agency 32 48 10 6 4 0 0 80 10 1297

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 39 13 7 4 0 0 76 11 3068
2018 3 to 10 years in current department or agency 27 39 16 10 8 0 0 66 18 3022
2018 11 to 20 years in current department or agency 25 37 17 12 10 0 0 62 21 1928
2018 More than 20 years in current department or agency 30 38 16 10 6 0 0 68 16 637
2017 Less than 3 years in current department or agency 37 38 12 7 6 0 0 75 13 2146
2017 3 to 10 years in current department or agency 25 37 16 11 10 0 0 63 21 3330
2017 11 to 20 years in current department or agency 24 37 17 13 9 0 0 61 22 1919
2017 More than 20 years in current department or agency 30 35 16 11 8 0 0 66 18 837

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 35 10 3 2 0 0 85 5 3054
2018 3 to 10 years in current department or agency 48 36 10 4 2 0 0 84 6 3013
2018 11 to 20 years in current department or agency 48 36 9 4 2 0 0 85 6 1927
2018 More than 20 years in current department or agency 55 33 8 4 1 0 0 88 5 638
2017 Less than 3 years in current department or agency 52 36 8 2 2 0 0 88 4 2148
2017 3 to 10 years in current department or agency 46 38 10 4 2 0 0 83 6 3326
2017 11 to 20 years in current department or agency 50 36 9 3 1 0 0 86 5 1918
2017 More than 20 years in current department or agency 56 34 7 3 1 0 0 90 3 836
2014 Less than 3 years in current department or agency 59 29 8 3 1 0 0 88 4 1542
2014 3 to 10 years in current department or agency 55 31 9 3 1 0 0 87 4 4105
2014 11 to 20 years in current department or agency 56 31 9 3 1 0 0 87 4 1893
2014 More than 20 years in current department or agency 64 28 6 1 1 0 0 92 2 1293

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 36 10 5 2 0 0 83 7 3075
2018 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 9 3030
2018 11 to 20 years in current department or agency 34 43 12 6 4 0 0 77 10 1934
2018 More than 20 years in current department or agency 44 40 11 3 2 0 0 84 5 634
2017 Less than 3 years in current department or agency 47 37 8 4 3 0 0 84 8 2141
2017 3 to 10 years in current department or agency 34 41 12 8 4 0 0 76 12 3320
2017 11 to 20 years in current department or agency 37 42 13 5 3 0 0 79 8 1916
2017 More than 20 years in current department or agency 43 39 11 5 2 0 0 82 7 832
2014 Less than 3 years in current department or agency 40 38 11 6 4 0 0 79 10 1539
2014 3 to 10 years in current department or agency 33 42 14 7 4 0 0 76 10 4102
2014 11 to 20 years in current department or agency 35 43 13 6 3 0 0 79 9 1890
2014 More than 20 years in current department or agency 44 40 10 4 3 0 0 84 6 1296

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 31 12 5 4 1 0 79 9 3055
2018 3 to 10 years in current department or agency 29 36 19 9 7 0 0 65 16 3037
2018 11 to 20 years in current department or agency 24 34 21 11 8 1 0 59 19 1932
2018 More than 20 years in current department or agency 32 34 21 9 4 0 0 66 13 636
2017 Less than 3 years in current department or agency 45 33 13 5 4 1 0 78 9 2144
2017 3 to 10 years in current department or agency 27 34 20 10 8 1 0 62 18 3325
2017 11 to 20 years in current department or agency 23 36 22 11 7 1 0 60 18 1916
2017 More than 20 years in current department or agency 29 31 20 12 6 1 0 61 18 837
2014 Less than 3 years in current department or agency 34 38 13 7 7 1 0 73 14 1542
2014 3 to 10 years in current department or agency 22 39 20 11 7 1 0 61 18 4103
2014 11 to 20 years in current department or agency 20 38 22 12 7 1 0 58 19 1891
2014 More than 20 years in current department or agency 24 37 20 11 7 1 0 62 18 1297

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34 12 5 3 0 0 80 8 3053
2018 3 to 10 years in current department or agency 28 38 18 10 6 0 0 66 16 3025
2018 11 to 20 years in current department or agency 23 38 20 12 7 0 0 61 19 1929
2018 More than 20 years in current department or agency 31 37 19 10 3 0 0 68 13 634
2017 Less than 3 years in current department or agency 43 36 11 5 4 0 0 80 9 2143
2017 3 to 10 years in current department or agency 26 37 18 11 7 0 0 64 18 3330
2017 11 to 20 years in current department or agency 22 39 19 13 6 0 0 61 19 1917
2017 More than 20 years in current department or agency 28 36 19 11 6 1 0 64 16 839
2014 Less than 3 years in current department or agency 35 39 12 8 5 1 0 75 13 1539
2014 3 to 10 years in current department or agency 22 40 20 11 6 0 0 63 17 4104
2014 11 to 20 years in current department or agency 20 41 21 12 6 1 0 61 18 1892
2014 More than 20 years in current department or agency 25 39 20 10 5 0 0 64 16 1296

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 23 20 9 7 4 0 63 17 3065
2018 3 to 10 years in current department or agency 26 27 22 12 9 3 1 55 22 3037
2018 11 to 20 years in current department or agency 25 27 21 13 10 4 1 54 24 1933
2018 More than 20 years in current department or agency 36 29 19 9 4 1 1 67 13 636
2017 Less than 3 years in current department or agency 36 26 17 9 7 5 1 65 17 2146
2017 3 to 10 years in current department or agency 25 25 21 13 11 4 1 53 26 3332
2017 11 to 20 years in current department or agency 24 28 21 12 9 4 1 56 22 1920
2017 More than 20 years in current department or agency 30 30 21 8 6 3 2 63 15 838
2014 Less than 3 years in current department or agency 28 26 19 11 10 6 1 57 23 1542
2014 3 to 10 years in current department or agency 23 25 21 14 11 5 1 51 27 4106
2014 11 to 20 years in current department or agency 23 30 20 12 9 5 1 56 22 1890
2014 More than 20 years in current department or agency 30 29 20 11 6 3 1 61 17 1296
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 27 10 4 3 2 1 82 8 3070
2018 3 to 10 years in current department or agency 45 32 12 6 4 2 0 78 10 3018
2018 11 to 20 years in current department or agency 40 35 12 6 5 2 0 76 12 1923
2018 More than 20 years in current department or agency 46 30 14 5 3 2 1 77 9 641
2017 Less than 3 years in current department or agency 53 29 8 5 3 3 0 84 8 2148
2017 3 to 10 years in current department or agency 42 33 11 7 5 2 1 77 12 3333
2017 11 to 20 years in current department or agency 39 35 13 6 5 3 1 76 11 1919
2017 More than 20 years in current department or agency 41 33 12 6 5 3 1 76 12 838
2014 Less than 3 years in current department or agency 49 29 9 5 4 3 0 81 9 1540
2014 3 to 10 years in current department or agency 41 33 12 6 4 2 1 77 11 4106
2014 11 to 20 years in current department or agency 39 35 14 6 4 3 0 76 10 1891
2014 More than 20 years in current department or agency 42 33 12 7 4 2 0 76 11 1297

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 30 10 6 3 1 1 80 10 3057
2018 3 to 10 years in current department or agency 42 34 10 8 5 0 0 77 13 3017
2018 11 to 20 years in current department or agency 37 37 12 8 5 1 0 74 13 1917
2018 More than 20 years in current department or agency 41 36 13 7 4 0 0 77 11 640
2017 Less than 3 years in current department or agency 51 31 8 6 4 1 0 83 9 2147
2017 3 to 10 years in current department or agency 41 35 10 8 5 0 0 77 13 3334
2017 11 to 20 years in current department or agency 37 38 11 9 5 1 0 76 14 1918
2017 More than 20 years in current department or agency 40 34 11 9 6 1 0 75 15 839
2014 Less than 3 years in current department or agency 48 31 10 6 5 0 0 79 11 1541
2014 3 to 10 years in current department or agency 39 35 12 8 5 0 0 74 14 4104
2014 11 to 20 years in current department or agency 37 37 12 9 4 1 0 75 13 1892
2014 More than 20 years in current department or agency 38 36 12 9 4 0 0 75 13 1297

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 27 11 5 4 1 0 81 9 3067
2018 3 to 10 years in current department or agency 46 31 12 6 5 0 0 77 11 3027
2018 11 to 20 years in current department or agency 42 32 12 8 6 1 0 74 14 1921
2018 More than 20 years in current department or agency 46 29 14 6 4 0 0 76 11 640
2017 Less than 3 years in current department or agency 60 24 6 5 4 0 0 85 9 2144
2017 3 to 10 years in current department or agency 50 28 10 6 5 0 0 78 12 3329
2017 11 to 20 years in current department or agency 46 30 12 6 5 1 0 77 11 1912
2017 More than 20 years in current department or agency 47 29 13 6 4 1 0 77 10 834
2014 Less than 3 years in current department or agency 52 29 8 6 5 0 0 81 11 1541
2014 3 to 10 years in current department or agency 45 32 11 6 5 1 0 78 11 4101
2014 11 to 20 years in current department or agency 45 33 11 6 4 1 0 79 10 1891
2014 More than 20 years in current department or agency 47 30 12 5 4 0 0 78 9 1296

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 31 13 4 3 8 0 78 8 3080
2018 3 to 10 years in current department or agency 24 36 18 10 7 6 0 63 18 3045
2018 11 to 20 years in current department or agency 19 33 21 9 7 10 0 58 19 1933
2018 More than 20 years in current department or agency 23 35 24 7 6 6 0 61 14 642
2017 Less than 3 years in current department or agency 38 33 13 4 4 8 0 77 8 2148
2017 3 to 10 years in current department or agency 23 35 17 10 7 8 0 63 18 3336
2017 11 to 20 years in current department or agency 19 36 19 9 6 10 0 62 17 1916
2017 More than 20 years in current department or agency 21 36 18 11 7 7 0 62 19 838
2014 Less than 3 years in current department or agency 34 34 12 6 3 11 1 76 10 1540
2014 3 to 10 years in current department or agency 22 36 17 9 6 10 0 64 17 4107
2014 11 to 20 years in current department or agency 21 35 19 8 5 12 0 64 14 1891
2014 More than 20 years in current department or agency 24 35 19 8 5 8 0 65 15 1295

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 31 15 7 4 4 0 73 12 3068
2018 3 to 10 years in current department or agency 21 33 20 14 10 2 0 55 24 3036
2018 11 to 20 years in current department or agency 16 33 22 15 11 3 0 50 27 1931
2018 More than 20 years in current department or agency 18 35 21 15 8 2 0 55 23 640
2017 Less than 3 years in current department or agency 35 33 15 8 4 5 0 72 13 2147
2017 3 to 10 years in current department or agency 19 32 21 14 12 2 0 53 26 3335
2017 11 to 20 years in current department or agency 15 34 22 15 11 3 0 50 27 1919
2017 More than 20 years in current department or agency 18 35 20 15 11 2 0 54 26 836
2014 Less than 3 years in current department or agency 31 34 15 9 7 4 0 68 16 1541
2014 3 to 10 years in current department or agency 18 34 22 14 9 3 0 54 24 4106
2014 11 to 20 years in current department or agency 16 32 25 15 10 3 0 49 25 1891
2014 More than 20 years in current department or agency 18 33 22 16 8 3 0 53 25 1296

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 31 18 9 5 8 0 65 16 3075
2018 3 to 10 years in current department or agency 15 29 24 17 11 5 0 46 29 3032
2018 11 to 20 years in current department or agency 11 27 26 19 12 5 0 40 32 1930
2018 More than 20 years in current department or agency 14 30 25 18 9 3 0 46 28 640
2017 Less than 3 years in current department or agency 27 33 16 10 5 8 0 65 17 2147
2017 3 to 10 years in current department or agency 13 28 23 17 13 5 0 44 32 3330
2017 11 to 20 years in current department or agency 9 30 25 18 12 6 0 42 32 1919
2017 More than 20 years in current department or agency 12 30 24 18 12 4 0 44 31 836
2014 Less than 3 years in current department or agency 23 30 19 12 7 9 0 59 21 1539
2014 3 to 10 years in current department or agency 12 30 25 17 11 6 0 44 29 4104
2014 11 to 20 years in current department or agency 11 28 26 18 11 6 0 41 31 1893
2014 More than 20 years in current department or agency 12 29 28 17 9 4 0 43 27 1295

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 34 16 12 7 5 0 63 20 3074
2018 3 to 10 years in current department or agency 15 32 21 18 12 2 0 48 31 3041
2018 11 to 20 years in current department or agency 12 34 23 19 11 3 0 46 30 1932
2018 More than 20 years in current department or agency 17 35 20 17 9 2 0 53 27 640
2017 Less than 3 years in current department or agency 27 35 15 12 6 5 0 65 20 2147
2017 3 to 10 years in current department or agency 14 33 20 17 13 2 0 49 30 3329
2017 11 to 20 years in current department or agency 12 35 22 16 11 3 0 49 28 1915
2017 More than 20 years in current department or agency 15 35 20 17 11 2 0 51 29 835
2014 Less than 3 years in current department or agency 24 35 16 12 9 4 0 61 22 1539
2014 3 to 10 years in current department or agency 12 34 22 18 12 2 0 47 30 4103
2014 11 to 20 years in current department or agency 12 33 22 19 12 3 0 46 32 1891
2014 More than 20 years in current department or agency 14 36 22 16 10 2 0 51 27 1295
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 35 16 8 5 1 1 70 13 3070
2018 3 to 10 years in current department or agency 25 36 18 12 9 0 0 61 21 3035
2018 11 to 20 years in current department or agency 22 33 20 14 11 0 0 56 25 1937
2018 More than 20 years in current department or agency 25 37 18 11 8 0 0 62 20 637
2017 Less than 3 years in current department or agency 35 36 13 9 6 1 0 72 15 2149
2017 3 to 10 years in current department or agency 23 35 18 14 10 0 0 58 24 3333
2017 11 to 20 years in current department or agency 20 36 20 15 9 0 0 56 24 1920
2017 More than 20 years in current department or agency 27 35 17 12 9 0 0 62 21 837
2014 Less than 3 years in current department or agency 29 35 17 11 7 0 1 64 19 1542
2014 3 to 10 years in current department or agency 20 37 19 14 10 0 0 57 24 4105
2014 11 to 20 years in current department or agency 18 37 19 16 10 0 0 55 25 1892
2014 More than 20 years in current department or agency 23 35 20 13 9 0 0 58 22 1297

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 14 9 5 0 0 72 14 3079
2018 3 to 10 years in current department or agency 27 43 14 11 6 0 0 70 17 3034
2018 11 to 20 years in current department or agency 28 42 14 10 6 0 0 71 16 1937
2018 More than 20 years in current department or agency 32 46 12 8 3 0 0 77 11 640
2017 Less than 3 years in current department or agency 30 42 13 9 5 0 0 72 15 2149
2017 3 to 10 years in current department or agency 26 41 14 12 7 0 0 67 19 3336
2017 11 to 20 years in current department or agency 27 44 14 10 4 0 0 72 14 1919
2017 More than 20 years in current department or agency 32 44 11 8 5 0 0 76 13 840

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 22 19 11 8 19 3 51 25 3059
2018 3 to 10 years in current department or agency 13 23 20 17 12 13 2 42 34 3024
2018 11 to 20 years in current department or agency 10 24 21 16 12 14 2 42 34 1930
2018 More than 20 years in current department or agency 15 26 24 13 9 11 2 47 25 637
2017 Less than 3 years in current department or agency 16 20 16 13 8 25 3 49 29 2150
2017 3 to 10 years in current department or agency 12 21 20 18 12 16 2 39 37 3335
2017 11 to 20 years in current department or agency 9 25 20 16 12 15 3 41 34 1921
2017 More than 20 years in current department or agency 11 25 22 16 12 12 2 42 32 839
2014 Less than 3 years in current department or agency 14 23 17 13 10 21 3 48 30 1543
2014 3 to 10 years in current department or agency 9 22 20 18 15 13 2 37 39 4100
2014 11 to 20 years in current department or agency 8 23 21 17 13 14 3 38 36 1891
2014 More than 20 years in current department or agency 10 27 24 19 11 8 2 41 33 1296

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 33 11 7 5 1 1 76 12 3071
2018 3 to 10 years in current department or agency 36 36 13 8 6 0 1 73 14 3023
2018 11 to 20 years in current department or agency 33 38 14 9 6 1 1 71 15 1926
2018 More than 20 years in current department or agency 38 36 15 7 4 0 0 74 11 640
2017 Less than 3 years in current department or agency 42 34 11 7 5 1 1 77 12 2149
2017 3 to 10 years in current department or agency 35 36 13 9 6 0 1 72 15 3337
2017 11 to 20 years in current department or agency 34 38 13 9 5 1 0 72 14 1917
2017 More than 20 years in current department or agency 36 38 12 7 5 1 0 75 13 838
2014 Less than 3 years in current department or agency 41 36 9 7 5 1 1 78 12 1541
2014 3 to 10 years in current department or agency 36 37 13 8 5 0 0 74 13 4108
2014 11 to 20 years in current department or agency 34 41 12 8 4 0 0 76 12 1890
2014 More than 20 years in current department or agency 37 37 13 7 4 1 0 75 12 1297

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 14 5 4 5 10 73 10 438
2018 3 to 10 years in current department or agency 26 33 16 9 4 3 7 67 15 874
2018 11 to 20 years in current department or agency 20 39 16 9 7 2 7 65 17 676
2018 More than 20 years in current department or agency 31 30 21 7 2 1 7 67 10 229
2017 Less than 3 years in current department or agency 28 32 12 8 5 5 10 71 15 320
2017 3 to 10 years in current department or agency 26 36 13 9 7 3 6 69 17 893
2017 11 to 20 years in current department or agency 23 37 17 10 4 3 6 66 15 642
2017 More than 20 years in current department or agency 28 36 17 8 5 2 4 68 14 283
2014 Less than 3 years in current department or agency 27 36 15 7 5 5 6 70 13 224
2014 3 to 10 years in current department or agency 24 36 15 10 6 3 6 66 18 934
2014 11 to 20 years in current department or agency 25 37 18 8 4 2 6 68 13 604
2014 More than 20 years in current department or agency 29 33 15 10 5 2 5 67 16 457

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 43 10 13 6 0 0 71 19 3080
2018 3 to 10 years in current department or agency 25 45 10 14 6 0 0 70 20 3045
2018 11 to 20 years in current department or agency 22 47 13 12 5 0 1 69 17 1937
2018 More than 20 years in current department or agency 32 45 9 9 4 0 1 77 13 639
2017 Less than 3 years in current department or agency 28 38 11 13 9 0 1 67 22 2149
2017 3 to 10 years in current department or agency 26 38 12 14 10 0 0 64 24 3338
2017 11 to 20 years in current department or agency 25 41 13 14 6 0 0 67 19 1917
2017 More than 20 years in current department or agency 30 40 12 10 6 0 1 71 17 837
2014 Less than 3 years in current department or agency 30 38 10 13 8 0 1 68 22 1540
2014 3 to 10 years in current department or agency 25 38 14 15 9 0 0 63 23 4108
2014 11 to 20 years in current department or agency 21 40 13 16 10 0 0 61 26 1893
2014 More than 20 years in current department or agency 29 37 12 12 9 0 1 67 21 1297

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 39 12 7 3 0 0 78 10 3076
2018 3 to 10 years in current department or agency 38 40 10 8 3 0 0 79 11 3040
2018 11 to 20 years in current department or agency 38 43 9 7 3 0 0 80 10 1931
2018 More than 20 years in current department or agency 46 38 9 6 2 0 0 84 7 636
2017 Less than 3 years in current department or agency 39 41 9 7 3 0 0 80 11 2148
2017 3 to 10 years in current department or agency 36 40 12 7 4 0 0 76 12 3333
2017 11 to 20 years in current department or agency 41 40 11 5 2 0 0 81 8 1918
2017 More than 20 years in current department or agency 46 37 10 3 3 0 0 83 6 838
2014 Less than 3 years in current department or agency 35 40 13 8 4 0 0 75 12 1541
2014 3 to 10 years in current department or agency 34 39 13 8 5 0 0 74 13 4107
2014 11 to 20 years in current department or agency 37 41 13 6 3 0 0 78 9 1892
2014 More than 20 years in current department or agency 43 40 11 4 2 0 0 83 6 1295

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 38 9 6 2 0 0 82 9 3053
2018 3 to 10 years in current department or agency 45 39 7 6 3 0 0 84 9 3018
2018 11 to 20 years in current department or agency 46 38 7 5 2 0 0 85 8 1920
2018 More than 20 years in current department or agency 53 34 8 3 2 0 0 87 5 635
2017 Less than 3 years in current department or agency 46 38 8 5 3 0 0 84 8 2144
2017 3 to 10 years in current department or agency 44 38 8 7 3 0 0 82 10 3328
2017 11 to 20 years in current department or agency 48 38 7 4 2 0 0 86 6 1915
2017 More than 20 years in current department or agency 51 35 7 4 2 0 0 87 6 840
2014 Less than 3 years in current department or agency 40 40 10 6 3 0 0 81 10 1539
2014 3 to 10 years in current department or agency 42 38 10 6 4 0 0 80 10 4108
2014 11 to 20 years in current department or agency 45 39 8 6 2 0 0 84 8 1890
2014 More than 20 years in current department or agency 49 39 7 3 2 0 0 88 5 1295

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 35 15 7 5 3 0 72 13 3069
2018 3 to 10 years in current department or agency 19 36 20 13 11 1 0 56 24 3032
2018 11 to 20 years in current department or agency 15 35 22 15 11 1 0 51 26 1930
2018 More than 20 years in current department or agency 19 36 24 12 7 2 0 56 19 637
2017 Less than 3 years in current department or agency 36 34 12 7 4 5 1 75 12 2144
2017 3 to 10 years in current department or agency 23 35 17 13 10 2 0 59 24 3329
2017 11 to 20 years in current department or agency 21 34 19 16 8 2 0 56 25 1915
2017 More than 20 years in current department or agency 24 36 20 11 7 1 1 61 19 836
2014 Less than 3 years in current department or agency 30 32 15 9 7 6 1 66 18 1542
2014 3 to 10 years in current department or agency 18 34 17 16 13 1 0 53 29 4100
2014 11 to 20 years in current department or agency 15 30 19 19 14 2 0 46 34 1891
2014 More than 20 years in current department or agency 20 32 20 14 11 2 1 53 26 1292

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 32 14 9 8 3 1 68 17 3070
2018 3 to 10 years in current department or agency 20 31 16 14 16 1 1 52 31 3029
2018 11 to 20 years in current department or agency 14 29 18 18 18 1 2 44 37 1930
2018 More than 20 years in current department or agency 15 28 21 18 14 2 3 45 33 641
2017 Less than 3 years in current department or agency 33 32 12 8 8 5 2 71 17 2149
2017 3 to 10 years in current department or agency 21 30 15 16 15 2 1 52 32 3334
2017 11 to 20 years in current department or agency 16 27 17 18 17 2 3 45 37 1915
2017 More than 20 years in current department or agency 17 26 18 15 16 1 6 47 34 837
2014 Less than 3 years in current department or agency 23 29 15 12 12 6 4 57 27 1542
2014 3 to 10 years in current department or agency 14 27 16 19 20 2 2 43 40 4105
2014 11 to 20 years in current department or agency 13 23 18 19 23 2 2 38 44 1892
2014 More than 20 years in current department or agency 13 24 19 17 21 2 4 39 40 1295

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 39 15 9 5 0 1 71 13 3057
2018 3 to 10 years in current department or agency 29 38 15 11 7 0 0 67 18 3017
2018 11 to 20 years in current department or agency 25 38 15 12 9 0 0 63 22 1926
2018 More than 20 years in current department or agency 32 37 14 10 7 0 0 68 18 636
2017 Less than 3 years in current department or agency 32 38 15 9 5 0 1 71 14 2146
2017 3 to 10 years in current department or agency 26 40 14 11 8 0 0 66 20 3326
2017 11 to 20 years in current department or agency 26 38 15 12 8 0 0 64 20 1914
2017 More than 20 years in current department or agency 29 40 14 11 6 0 1 69 17 833
2014 Less than 3 years in current department or agency 25 41 14 11 7 0 1 66 19 1543
2014 3 to 10 years in current department or agency 20 41 15 14 9 0 0 61 23 4104
2014 11 to 20 years in current department or agency 19 41 15 14 11 0 0 61 25 1891
2014 More than 20 years in current department or agency 24 42 13 13 8 0 0 66 21 1295

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 35 15 7 4 0 0 74 11 3056
2018 3 to 10 years in current department or agency 32 36 16 10 6 0 0 68 16 3022
2018 11 to 20 years in current department or agency 27 35 18 11 9 0 0 62 20 1925
2018 More than 20 years in current department or agency 36 33 16 10 4 0 0 69 15 637
2017 Less than 3 years in current department or agency 39 35 13 9 4 0 0 74 13 2148
2017 3 to 10 years in current department or agency 31 36 16 10 7 0 1 67 17 3323
2017 11 to 20 years in current department or agency 30 34 18 12 6 0 0 64 18 1916
2017 More than 20 years in current department or agency 33 37 14 10 6 0 0 69 16 836
2014 Less than 3 years in current department or agency 33 37 14 9 6 0 1 71 15 1542
2014 3 to 10 years in current department or agency 26 38 18 11 7 0 0 64 18 4105
2014 11 to 20 years in current department or agency 24 38 17 13 9 0 0 62 21 1892
2014 More than 20 years in current department or agency 29 38 15 11 7 0 0 67 18 1297

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 37 13 9 4 0 0 74 13 3058
2018 3 to 10 years in current department or agency 30 37 17 10 7 0 0 67 17 3016
2018 11 to 20 years in current department or agency 26 38 16 12 8 0 0 64 20 1932
2018 More than 20 years in current department or agency 32 35 18 9 5 0 0 68 14 639
2017 Less than 3 years in current department or agency 39 39 10 8 4 0 0 78 11 2148
2017 3 to 10 years in current department or agency 29 38 15 11 7 0 0 67 18 3327
2017 11 to 20 years in current department or agency 26 40 17 12 6 0 0 66 18 1913
2017 More than 20 years in current department or agency 34 34 15 11 6 0 0 69 16 834
2014 Less than 3 years in current department or agency 35 38 13 9 6 0 0 73 14 1541
2014 3 to 10 years in current department or agency 26 42 16 10 5 0 0 69 15 4102
2014 11 to 20 years in current department or agency 25 40 16 12 6 0 0 65 19 1893
2014 More than 20 years in current department or agency 32 36 15 10 6 0 0 68 17 1296

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 37 19 6 3 5 0 70 10 3076
2018 3 to 10 years in current department or agency 18 39 23 9 6 4 0 59 16 3036
2018 11 to 20 years in current department or agency 14 35 27 11 9 4 0 51 21 1934
2018 More than 20 years in current department or agency 18 36 26 11 5 4 0 57 16 638
2017 Less than 3 years in current department or agency 30 37 18 7 4 5 1 70 11 2144
2017 3 to 10 years in current department or agency 18 37 23 10 8 5 0 58 18 3330
2017 11 to 20 years in current department or agency 14 35 22 12 8 7 0 54 22 1917
2017 More than 20 years in current department or agency 18 35 25 13 6 3 1 55 19 839

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 31 9 5 2 1 1 83 7 3073
2018 3 to 10 years in current department or agency 43 36 10 7 4 0 0 79 11 3034
2018 11 to 20 years in current department or agency 41 36 11 7 5 0 0 77 12 1937
2018 More than 20 years in current department or agency 45 36 10 5 3 0 1 82 9 641
2017 Less than 3 years in current department or agency 51 30 9 5 3 0 1 82 8 2145
2017 3 to 10 years in current department or agency 41 36 10 8 5 0 0 77 13 3327
2017 11 to 20 years in current department or agency 38 37 11 8 5 0 0 76 13 1918
2017 More than 20 years in current department or agency 42 36 13 6 3 0 0 78 9 839
2014 Less than 3 years in current department or agency 41 32 11 8 6 1 1 75 14 1542
2014 3 to 10 years in current department or agency 36 36 13 9 5 0 1 72 14 4107
2014 11 to 20 years in current department or agency 32 38 15 9 4 1 1 71 13 1892
2014 More than 20 years in current department or agency 35 37 14 8 6 0 1 72 14 1292

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 33 14 6 3 1 1 77 9 3081
2018 3 to 10 years in current department or agency 34 32 18 9 7 0 1 66 16 3047
2018 11 to 20 years in current department or agency 33 34 17 9 5 0 1 68 14 1941
2018 More than 20 years in current department or agency 35 28 23 9 5 0 1 64 13 639
2017 Less than 3 years in current department or agency 41 35 13 6 4 0 1 77 10 2152
2017 3 to 10 years in current department or agency 33 35 16 9 6 0 1 69 14 3333
2017 11 to 20 years in current department or agency 33 36 17 8 5 0 1 69 13 1919
2017 More than 20 years in current department or agency 32 36 18 9 3 0 2 70 12 838
2014 Less than 3 years in current department or agency 42 29 14 8 6 0 1 72 14 1543
2014 3 to 10 years in current department or agency 37 37 16 6 4 0 1 74 10 4107
2014 11 to 20 years in current department or agency 37 33 19 8 4 0 0 70 11 1893
2014 More than 20 years in current department or agency 35 32 19 8 4 0 1 68 13 1297

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 38 35 3079
2018 3 to 10 years in current department or agency 28 38 34 3043
2018 11 to 20 years in current department or agency 23 42 35 1941
2018 More than 20 years in current department or agency 33 42 25 641
2017 Less than 3 years in current department or agency 29 40 31 2147
2017 3 to 10 years in current department or agency 27 38 35 3336
2017 11 to 20 years in current department or agency 23 45 31 1918
2017 More than 20 years in current department or agency 34 38 29 837
2014 Less than 3 years in current department or agency 31 38 32 1540
2014 3 to 10 years in current department or agency 30 34 36 4107
2014 11 to 20 years in current department or agency 20 46 35 1890
2014 More than 20 years in current department or agency 32 41 27 1297

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 36 39 3 12 7 843
2018 3 to 10 years in current department or agency 11 33 41 6 1 7 871
2018 11 to 20 years in current department or agency 28 30 31 5 2 5 442
2018 More than 20 years in current department or agency 71 12 7 2 3 4 211
2017 Less than 3 years in current department or agency 3 31 34 6 21 5 613
2017 3 to 10 years in current department or agency 11 32 44 5 1 7 925
2017 11 to 20 years in current department or agency 26 30 32 5 2 6 453
2017 More than 20 years in current department or agency 75 7 8 4 4 1 285
2014 Less than 3 years in current department or agency 5 28 39 9 9999 19 478
2014 3 to 10 years in current department or agency 7 34 41 8 9999 10 1282
2014 11 to 20 years in current department or agency 25 27 31 8 9999 9 381
2014 More than 20 years in current department or agency 74 11 4 5 9999 5 416
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 39 8 4 1 0 0 87 5 3070
2018 3 to 10 years in current department or agency 40 43 10 5 3 0 0 83 7 3026
2018 11 to 20 years in current department or agency 38 43 11 5 3 1 0 82 7 1934
2018 More than 20 years in current department or agency 43 43 9 3 1 0 0 87 4 639
2017 Less than 3 years in current department or agency 42 42 9 4 2 0 0 84 7 2145
2017 3 to 10 years in current department or agency 34 43 12 6 4 0 0 78 10 3336
2017 11 to 20 years in current department or agency 35 44 12 6 3 1 0 80 8 1915
2017 More than 20 years in current department or agency 40 42 11 4 3 0 0 83 6 840
2014 Less than 3 years in current department or agency 40 41 10 5 3 1 0 82 8 1541
2014 3 to 10 years in current department or agency 34 43 13 5 3 1 0 78 9 4107
2014 11 to 20 years in current department or agency 33 44 13 6 3 1 0 78 9 1889
2014 More than 20 years in current department or agency 39 42 11 5 2 1 0 82 7 1295

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 43 15 8 3 2 0 74 11 3068
2018 3 to 10 years in current department or agency 20 43 21 10 5 1 0 64 15 3035
2018 11 to 20 years in current department or agency 17 45 21 10 5 2 0 64 15 1934
2018 More than 20 years in current department or agency 23 44 21 7 3 1 0 68 10 636
2017 Less than 3 years in current department or agency 31 42 14 8 3 2 0 75 11 2147
2017 3 to 10 years in current department or agency 21 42 20 10 6 1 0 64 16 3330
2017 11 to 20 years in current department or agency 18 46 20 10 4 2 0 65 14 1915
2017 More than 20 years in current department or agency 20 42 22 9 5 1 0 63 14 839
2014 Less than 3 years in current department or agency 30 42 13 7 4 3 0 75 11 1543
2014 3 to 10 years in current department or agency 22 43 20 9 4 1 0 66 14 4108
2014 11 to 20 years in current department or agency 19 44 20 11 4 1 0 65 16 1893
2014 More than 20 years in current department or agency 23 43 20 8 5 2 0 67 13 1297

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 24 32 21 10 2 2 32 35 3072
2018 3 to 10 years in current department or agency 14 28 35 15 6 0 2 22 42 3038
2018 11 to 20 years in current department or agency 12 29 38 14 5 0 2 19 42 1932
2018 More than 20 years in current department or agency 10 31 37 15 5 0 2 21 41 638
2017 Less than 3 years in current department or agency 11 21 34 20 10 2 3 32 33 2144
2017 3 to 10 years in current department or agency 15 28 33 14 6 1 3 21 44 3323
2017 11 to 20 years in current department or agency 13 28 36 14 5 1 3 20 42 1907
2017 More than 20 years in current department or agency 12 30 35 15 5 1 3 20 43 831
2014 Less than 3 years in current department or agency 11 24 33 17 10 2 3 29 36 1540
2014 3 to 10 years in current department or agency 12 29 34 15 6 1 2 22 43 4102
2014 11 to 20 years in current department or agency 11 33 36 13 5 1 2 18 45 1886
2014 More than 20 years in current department or agency 11 32 37 13 4 0 2 17 45 1297

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 18 26 24 18 4 3 44 28 3055
2018 3 to 10 years in current department or agency 15 21 31 20 10 2 2 31 37 3026
2018 11 to 20 years in current department or agency 14 26 30 19 7 2 2 27 42 1927
2018 More than 20 years in current department or agency 12 23 35 20 8 1 2 29 35 639
2017 Less than 3 years in current department or agency 8 16 27 23 17 5 5 44 26 2137
2017 3 to 10 years in current department or agency 15 22 29 18 10 2 3 30 39 3321
2017 11 to 20 years in current department or agency 13 25 31 17 8 2 4 27 41 1899
2017 More than 20 years in current department or agency 13 24 32 15 9 2 4 26 39 830
2014 Less than 3 years in current department or agency 9 16 25 25 16 5 4 45 28 1539
2014 3 to 10 years in current department or agency 12 22 30 21 9 3 3 32 36 4095
2014 11 to 20 years in current department or agency 13 25 33 18 6 3 2 25 40 1887
2014 More than 20 years in current department or agency 13 24 34 18 7 1 3 26 39 1295

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 21 28 20 13 3 3 34 36 3059
2018 3 to 10 years in current department or agency 17 27 31 14 6 1 3 21 47 3032
2018 11 to 20 years in current department or agency 20 29 28 12 6 1 4 19 52 1926
2018 More than 20 years in current department or agency 18 30 28 13 6 1 4 20 50 634
2017 Less than 3 years in current department or agency 13 20 29 17 12 3 5 31 37 2139
2017 3 to 10 years in current department or agency 19 26 29 13 6 1 5 21 48 3319
2017 11 to 20 years in current department or agency 20 28 29 11 5 2 6 17 52 1904
2017 More than 20 years in current department or agency 21 29 26 12 5 2 5 18 54 832
2014 Less than 3 years in current department or agency 15 23 27 15 11 4 4 28 42 1537
2014 3 to 10 years in current department or agency 21 27 28 13 6 2 4 20 51 4098
2014 11 to 20 years in current department or agency 24 28 24 12 5 2 5 18 56 1888
2014 More than 20 years in current department or agency 24 29 28 11 4 1 3 16 55 1295

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 12 29 29 19 2 3 51 19 3045
2018 3 to 10 years in current department or agency 11 20 33 24 9 0 2 34 32 3025
2018 11 to 20 years in current department or agency 12 25 38 18 6 1 2 24 38 1926
2018 More than 20 years in current department or agency 11 23 37 22 6 0 1 29 34 635
2017 Less than 3 years in current department or agency 6 12 28 29 19 2 4 50 20 2132
2017 3 to 10 years in current department or agency 12 20 35 20 9 1 3 30 34 3308
2017 11 to 20 years in current department or agency 14 25 34 18 6 1 3 24 40 1904
2017 More than 20 years in current department or agency 10 24 38 18 5 0 3 24 36 833
2014 Less than 3 years in current department or agency 9 15 30 23 17 2 4 42 25 1536
2014 3 to 10 years in current department or agency 10 21 35 22 8 1 3 31 32 4093
2014 11 to 20 years in current department or agency 11 25 38 17 6 0 2 24 37 1887
2014 More than 20 years in current department or agency 12 23 38 19 5 1 2 25 36 1287

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 16 26 24 18 3 4 46 26 3069
2018 3 to 10 years in current department or agency 18 26 29 16 8 1 2 25 45 3038
2018 11 to 20 years in current department or agency 20 30 31 12 4 0 2 17 52 1932
2018 More than 20 years in current department or agency 18 27 35 13 5 0 2 18 46 636
2017 Less than 3 years in current department or agency 9 14 27 23 17 4 5 44 26 2137
2017 3 to 10 years in current department or agency 19 26 26 15 8 1 4 25 48 3316
2017 11 to 20 years in current department or agency 22 28 27 12 6 1 4 19 52 1902
2017 More than 20 years in current department or agency 20 29 29 13 5 0 4 20 51 830
2014 Less than 3 years in current department or agency 14 20 23 19 16 3 5 38 36 1537
2014 3 to 10 years in current department or agency 20 27 28 14 7 1 3 22 49 4099
2014 11 to 20 years in current department or agency 23 30 27 11 6 0 3 17 55 1887
2014 More than 20 years in current department or agency 24 29 27 12 4 1 2 17 55 1294

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 18 23 21 17 6 4 42 33 3059
2018 3 to 10 years in current department or agency 15 23 27 20 10 2 3 31 40 3025
2018 11 to 20 years in current department or agency 14 23 30 21 8 2 3 30 38 1928
2018 More than 20 years in current department or agency 13 21 32 22 7 2 2 31 35 635
2017 Less than 3 years in current department or agency 12 16 22 21 16 7 6 43 32 2138
2017 3 to 10 years in current department or agency 16 21 27 19 10 2 4 32 39 3325
2017 11 to 20 years in current department or agency 14 22 29 19 9 3 5 30 39 1910
2017 More than 20 years in current department or agency 12 24 27 22 8 2 4 32 39 835
2014 Less than 3 years in current department or agency 12 16 23 20 16 7 5 41 32 1541
2014 3 to 10 years in current department or agency 11 19 27 23 13 2 5 39 33 4093
2014 11 to 20 years in current department or agency 10 18 30 23 11 3 5 37 30 1889
2014 More than 20 years in current department or agency 10 22 29 24 9 2 5 35 34 1295

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 20 30 19 12 4 3 33 35 3065
2018 3 to 10 years in current department or agency 18 27 33 14 5 1 2 20 46 3031
2018 11 to 20 years in current department or agency 20 29 31 12 4 1 2 17 51 1937
2018 More than 20 years in current department or agency 17 29 36 12 4 1 2 16 48 637
2017 Less than 3 years in current department or agency 12 19 31 17 13 4 4 32 34 2140
2017 3 to 10 years in current department or agency 19 26 32 13 6 2 3 19 48 3318
2017 11 to 20 years in current department or agency 19 29 34 9 5 2 3 15 50 1910
2017 More than 20 years in current department or agency 19 30 32 9 5 1 4 15 51 836
2014 Less than 3 years in current department or agency 15 21 30 15 12 4 4 29 38 1539
2014 3 to 10 years in current department or agency 17 25 34 12 7 2 3 20 44 4102
2014 11 to 20 years in current department or agency 21 27 32 11 5 2 2 16 50 1890
2014 More than 20 years in current department or agency 21 28 30 12 4 1 3 17 52 1296

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 8 7 4 1 0 81 11 3070
2018 3 to 10 years in current department or agency 41 33 10 9 6 1 0 75 16 3030
2018 11 to 20 years in current department or agency 38 35 10 9 7 2 0 74 16 1926
2018 More than 20 years in current department or agency 41 32 13 8 4 1 0 75 12 634
2017 Less than 3 years in current department or agency 54 28 8 5 4 1 0 83 9 2143
2017 3 to 10 years in current department or agency 43 33 9 8 6 1 0 77 14 3334
2017 11 to 20 years in current department or agency 40 34 10 8 6 2 1 76 14 1916
2017 More than 20 years in current department or agency 39 34 11 9 6 1 0 74 15 835
2014 Less than 3 years in current department or agency 49 31 7 7 5 1 0 81 12 1542
2014 3 to 10 years in current department or agency 41 33 10 9 6 1 0 74 15 4107
2014 11 to 20 years in current department or agency 42 33 11 8 5 1 0 76 13 1893
2014 More than 20 years in current department or agency 43 32 11 8 5 1 0 76 13 1296

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 6 5 2 0 0 87 7 3064
2018 3 to 10 years in current department or agency 45 38 8 6 3 0 0 83 9 3026
2018 11 to 20 years in current department or agency 41 41 9 6 3 0 0 82 9 1925
2018 More than 20 years in current department or agency 47 37 9 6 2 0 0 83 8 636
2017 Less than 3 years in current department or agency 53 33 7 5 2 0 0 86 7 2148
2017 3 to 10 years in current department or agency 41 41 8 6 3 0 0 82 10 3328
2017 11 to 20 years in current department or agency 39 43 8 6 3 1 0 83 8 1917
2017 More than 20 years in current department or agency 41 39 10 7 4 0 0 80 11 836
2014 Less than 3 years in current department or agency 49 38 7 5 2 0 0 87 7 1543
2014 3 to 10 years in current department or agency 39 42 9 6 3 0 0 81 10 4106
2014 11 to 20 years in current department or agency 40 43 8 6 2 0 0 84 8 1890
2014 More than 20 years in current department or agency 41 41 9 6 2 0 0 83 8 1297

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 38 11 3 2 2 0 84 5 3072
2018 3 to 10 years in current department or agency 37 42 12 5 3 1 0 80 8 3033
2018 11 to 20 years in current department or agency 33 42 14 5 4 1 0 76 9 1929
2018 More than 20 years in current department or agency 39 39 13 5 3 0 0 79 8 637

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 31 10 2 1 4 0 86 3 3063
2018 3 to 10 years in current department or agency 38 39 14 3 2 3 0 79 6 3034
2018 11 to 20 years in current department or agency 33 42 14 3 3 5 0 79 6 1928
2018 More than 20 years in current department or agency 39 39 15 2 1 3 0 81 3 639
2017 Less than 3 years in current department or agency 48 33 10 2 2 4 0 85 4 2145
2017 3 to 10 years in current department or agency 36 38 15 4 2 4 1 78 6 3332
2017 11 to 20 years in current department or agency 32 39 16 4 3 6 1 76 7 1915
2017 More than 20 years in current department or agency 39 36 14 3 2 4 1 80 5 837
2014 Less than 3 years in current department or agency 49 32 9 2 2 6 1 86 4 1540
2014 3 to 10 years in current department or agency 38 39 13 3 2 4 1 81 5 4105
2014 11 to 20 years in current department or agency 35 39 14 3 2 5 0 79 6 1892
2014 More than 20 years in current department or agency 38 39 14 3 2 4 0 81 5 1293

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 8 3 1 2 0 88 4 3061
2018 3 to 10 years in current department or agency 37 42 12 4 3 2 0 81 7 3036
2018 11 to 20 years in current department or agency 31 42 15 5 3 3 0 76 9 1931
2018 More than 20 years in current department or agency 37 42 14 3 2 2 0 81 5 637
2017 Less than 3 years in current department or agency 50 38 7 2 1 2 0 89 4 2148
2017 3 to 10 years in current department or agency 37 41 12 5 3 2 0 80 7 3326
2017 11 to 20 years in current department or agency 31 43 14 5 2 4 0 78 7 1917
2017 More than 20 years in current department or agency 36 40 15 3 2 3 0 78 6 837
2014 Less than 3 years in current department or agency 49 34 8 4 2 3 0 86 6 1541
2014 3 to 10 years in current department or agency 36 41 13 5 2 3 0 79 8 4106
2014 11 to 20 years in current department or agency 34 40 15 5 2 4 0 77 7 1892
2014 More than 20 years in current department or agency 36 40 14 5 2 2 0 78 7 1295

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 29 7 2 1 0 0 90 3 3058
2018 3 to 10 years in current department or agency 42 41 10 4 3 0 0 83 7 3028
2018 11 to 20 years in current department or agency 34 43 12 6 4 1 0 78 10 1930
2018 More than 20 years in current department or agency 40 43 11 4 2 0 0 83 6 640
2017 Less than 3 years in current department or agency 59 32 5 3 2 0 0 91 4 2149
2017 3 to 10 years in current department or agency 39 42 10 5 4 0 0 81 9 3328
2017 11 to 20 years in current department or agency 35 44 11 7 3 0 0 79 10 1917
2017 More than 20 years in current department or agency 38 40 12 6 3 0 0 79 9 837
2014 Less than 3 years in current department or agency 55 32 6 4 2 0 0 88 6 1540
2014 3 to 10 years in current department or agency 41 40 11 4 3 0 0 82 7 4104
2014 11 to 20 years in current department or agency 37 42 13 5 3 0 0 79 7 1890
2014 More than 20 years in current department or agency 39 40 13 5 3 0 0 79 8 1292

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 33 16 7 4 8 4 69 13 3067
2018 3 to 10 years in current department or agency 22 34 18 10 8 5 3 61 20 3037
2018 11 to 20 years in current department or agency 18 37 18 10 8 6 3 60 20 1931
2018 More than 20 years in current department or agency 24 37 19 9 5 3 2 64 15 635
2017 Less than 3 years in current department or agency 33 30 13 6 5 7 7 73 13 2145
2017 3 to 10 years in current department or agency 26 32 17 10 7 5 4 64 18 3330
2017 11 to 20 years in current department or agency 21 34 18 9 8 6 4 61 19 1917
2017 More than 20 years in current department or agency 25 35 20 10 6 3 2 63 17 837
2014 Less than 3 years in current department or agency 34 31 12 8 4 6 5 72 14 1542
2014 3 to 10 years in current department or agency 26 32 17 10 7 4 3 63 19 4107
2014 11 to 20 years in current department or agency 25 37 16 9 6 4 2 67 16 1893
2014 More than 20 years in current department or agency 29 36 17 9 5 2 2 69 14 1295

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 37 12 7 4 3 1 76 12 3069
2018 3 to 10 years in current department or agency 29 41 14 9 4 1 1 72 13 3036
2018 11 to 20 years in current department or agency 25 43 15 9 5 2 1 71 14 1932
2018 More than 20 years in current department or agency 36 40 15 6 3 0 0 76 9 641
2017 Less than 3 years in current department or agency 37 36 11 8 4 4 1 76 13 2145
2017 3 to 10 years in current department or agency 32 40 12 9 5 2 0 74 14 3321
2017 11 to 20 years in current department or agency 30 41 12 10 4 3 1 73 14 1910
2017 More than 20 years in current department or agency 35 40 13 7 3 2 1 77 10 836
2014 Less than 3 years in current department or agency 40 36 9 7 3 4 1 80 10 1540
2014 3 to 10 years in current department or agency 36 42 11 6 3 2 1 80 9 4107
2014 11 to 20 years in current department or agency 36 42 11 6 3 3 1 80 9 1890
2014 More than 20 years in current department or agency 40 37 13 5 3 2 1 78 8 1295

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 38 16 5 2 2 0 77 7 3069
2018 3 to 10 years in current department or agency 25 41 20 7 5 1 0 68 12 3023
2018 11 to 20 years in current department or agency 23 42 22 7 5 2 0 66 12 1930
2018 More than 20 years in current department or agency 30 40 20 7 2 1 0 71 9 636

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 26 18 10 6 11 3 61 19 3069
2018 3 to 10 years in current department or agency 15 26 23 14 13 7 1 45 30 3038
2018 11 to 20 years in current department or agency 13 26 22 16 14 9 2 43 33 1933
2018 More than 20 years in current department or agency 17 29 20 14 12 6 1 50 28 641
2017 Less than 3 years in current department or agency 23 24 17 9 9 14 5 57 22 2144
2017 3 to 10 years in current department or agency 14 25 19 15 15 9 3 44 34 3327
2017 11 to 20 years in current department or agency 12 25 21 15 14 10 3 42 34 1916
2017 More than 20 years in current department or agency 16 27 20 13 12 7 4 49 29 834
2014 Less than 3 years in current department or agency 17 26 17 11 11 15 3 53 27 1538
2014 3 to 10 years in current department or agency 13 24 21 16 14 10 2 41 35 4103
2014 11 to 20 years in current department or agency 12 25 19 18 13 10 3 42 35 1891
2014 More than 20 years in current department or agency 16 26 22 14 11 7 2 47 29 1294

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 89 3082
2018 3 to 10 years in current department or agency 14 86 3040
2018 11 to 20 years in current department or agency 13 87 1937
2018 More than 20 years in current department or agency 13 87 641

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 353
2018 3 to 10 years in current department or agency 50 426
2018 11 to 20 years in current department or agency 41 239
2018 More than 20 years in current department or agency 54 82

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 353
2018 3 to 10 years in current department or agency 58 426
2018 11 to 20 years in current department or agency 66 239
2018 More than 20 years in current department or agency 60 82

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 353
2018 3 to 10 years in current department or agency 7 426

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 353
2018 More than 20 years in current department or agency 0 82

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 353
2018 3 to 10 years in current department or agency 9 426
2018 11 to 20 years in current department or agency 7 239
2018 More than 20 years in current department or agency 10 82

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 353
2018 3 to 10 years in current department or agency 2 426

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 353
2018 3 to 10 years in current department or agency 4 426
2018 11 to 20 years in current department or agency 4 239
2018 More than 20 years in current department or agency 6 82

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 352
2018 3 to 10 years in current department or agency 39 426
2018 11 to 20 years in current department or agency 38 238
2018 More than 20 years in current department or agency 50 82

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 352
2018 3 to 10 years in current department or agency 42 426
2018 11 to 20 years in current department or agency 48 238
2018 More than 20 years in current department or agency 44 82

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 352
2018 3 to 10 years in current department or agency 46 426
2018 11 to 20 years in current department or agency 55 238
2018 More than 20 years in current department or agency 50 82

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 352
2018 3 to 10 years in current department or agency 41 426
2018 11 to 20 years in current department or agency 44 238
2018 More than 20 years in current department or agency 35 82

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 352
2018 3 to 10 years in current department or agency 34 426
2018 11 to 20 years in current department or agency 38 238
2018 More than 20 years in current department or agency 29 82

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 352
2018 3 to 10 years in current department or agency 54 426
2018 11 to 20 years in current department or agency 52 238
2018 More than 20 years in current department or agency 52 82

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 352
2018 3 to 10 years in current department or agency 34 426
2018 11 to 20 years in current department or agency 38 238
2018 More than 20 years in current department or agency 25 82

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 352
2018 3 to 10 years in current department or agency 6 426
2018 11 to 20 years in current department or agency 2 238
2018 More than 20 years in current department or agency 8 82

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 352
2018 3 to 10 years in current department or agency 10 426
2018 11 to 20 years in current department or agency 12 238
2018 More than 20 years in current department or agency 12 82

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 352
2018 3 to 10 years in current department or agency 47 426
2018 11 to 20 years in current department or agency 54 238
2018 More than 20 years in current department or agency 52 82

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 352
2018 3 to 10 years in current department or agency 23 426
2018 11 to 20 years in current department or agency 25 238
2018 More than 20 years in current department or agency 22 82

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 352
2018 3 to 10 years in current department or agency 17 426
2018 11 to 20 years in current department or agency 18 238
2018 More than 20 years in current department or agency 19 82

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 354
2018 3 to 10 years in current department or agency 56 426
2018 11 to 20 years in current department or agency 58 239
2018 More than 20 years in current department or agency 61 82

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 354
2018 3 to 10 years in current department or agency 24 426
2018 11 to 20 years in current department or agency 30 239
2018 More than 20 years in current department or agency 30 82

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 354
2018 3 to 10 years in current department or agency 8 426
2018 11 to 20 years in current department or agency 15 239
2018 More than 20 years in current department or agency 9 82

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 354
2018 3 to 10 years in current department or agency 18 426
2018 11 to 20 years in current department or agency 24 239
2018 More than 20 years in current department or agency 19 82

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 354
2018 3 to 10 years in current department or agency 7 426
2018 11 to 20 years in current department or agency 11 239
2018 More than 20 years in current department or agency 8 82

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 354
2018 3 to 10 years in current department or agency 5 426
2018 11 to 20 years in current department or agency 8 239
2018 More than 20 years in current department or agency 7 82

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 354
2018 3 to 10 years in current department or agency 14 426
2018 11 to 20 years in current department or agency 12 239
2018 More than 20 years in current department or agency 16 82

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 354
2018 3 to 10 years in current department or agency 10 426
2018 11 to 20 years in current department or agency 17 239
2018 More than 20 years in current department or agency 11 82

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 354
2018 3 to 10 years in current department or agency 26 426
2018 11 to 20 years in current department or agency 23 239
2018 More than 20 years in current department or agency 20 82

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 338
2018 3 to 10 years in current department or agency 13 405
2018 11 to 20 years in current department or agency 10 223
2018 More than 20 years in current department or agency 17 76

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 338
2018 3 to 10 years in current department or agency 22 405
2018 11 to 20 years in current department or agency 13 223
2018 More than 20 years in current department or agency 17 76

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 338
2018 3 to 10 years in current department or agency 10 405
2018 11 to 20 years in current department or agency 6 223
2018 More than 20 years in current department or agency 13 76

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 338
2018 3 to 10 years in current department or agency 6 405
2018 11 to 20 years in current department or agency 6 223
2018 More than 20 years in current department or agency 11 76

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 338
2018 3 to 10 years in current department or agency 9 405
2018 11 to 20 years in current department or agency 6 223
2018 More than 20 years in current department or agency 10 76

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 338
2018 3 to 10 years in current department or agency 12 405
2018 11 to 20 years in current department or agency 10 223
2018 More than 20 years in current department or agency 10 76

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 338
2018 3 to 10 years in current department or agency 14 405
2018 11 to 20 years in current department or agency 9 223
2018 More than 20 years in current department or agency 9 76

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 338
2018 3 to 10 years in current department or agency 13 405

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 338
2018 3 to 10 years in current department or agency 15 405
2018 11 to 20 years in current department or agency 15 223
2018 More than 20 years in current department or agency 13 76

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 338
2018 3 to 10 years in current department or agency 28 405
2018 11 to 20 years in current department or agency 31 223
2018 More than 20 years in current department or agency 15 76

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 338
2018 3 to 10 years in current department or agency 8 405
2018 11 to 20 years in current department or agency 14 223
2018 More than 20 years in current department or agency 6 76

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 338
2018 3 to 10 years in current department or agency 47 405
2018 11 to 20 years in current department or agency 51 223
2018 More than 20 years in current department or agency 33 76

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 405

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 338
2018 3 to 10 years in current department or agency 52 405
2018 11 to 20 years in current department or agency 57 223
2018 More than 20 years in current department or agency 46 76

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 338
2018 3 to 10 years in current department or agency 4 405

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 338
2018 3 to 10 years in current department or agency 12 405

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 16 16 4 3 29 8 64 10 3079
2018 3 to 10 years in current department or agency 15 22 23 7 6 23 5 50 18 3040
2018 11 to 20 years in current department or agency 13 19 23 7 7 27 6 47 20 1935
2018 More than 20 years in current department or agency 19 23 25 7 5 19 3 54 14 640
2017 Less than 3 years in current department or agency 19 16 15 3 3 32 11 63 11 2150
2017 3 to 10 years in current department or agency 15 20 20 6 7 25 7 51 20 3337
2017 11 to 20 years in current department or agency 12 20 19 7 6 28 8 50 20 1911
2017 More than 20 years in current department or agency 16 24 21 7 6 21 6 54 17 840
2014 Less than 3 years in current department or agency 19 15 16 3 4 32 11 59 13 1542
2014 3 to 10 years in current department or agency 13 18 20 6 7 28 8 49 20 4108
2014 11 to 20 years in current department or agency 13 18 20 6 5 30 7 50 18 1891
2014 More than 20 years in current department or agency 16 22 24 6 5 22 5 52 15 1296

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 29 13 3 2 12 1 78 6 3077
2018 3 to 10 years in current department or agency 25 36 20 6 5 8 1 67 12 3030
2018 11 to 20 years in current department or agency 24 36 19 6 5 10 1 67 12 1935
2018 More than 20 years in current department or agency 30 36 18 6 3 6 0 71 9 641
2017 Less than 3 years in current department or agency 34 32 13 3 3 14 2 78 6 2151
2017 3 to 10 years in current department or agency 25 34 18 6 5 11 1 67 13 3321
2017 11 to 20 years in current department or agency 24 34 16 6 5 13 2 68 13 1915
2017 More than 20 years in current department or agency 29 34 19 5 5 8 1 68 11 838
2014 Less than 3 years in current department or agency 31 27 16 4 3 17 2 72 9 1541
2014 3 to 10 years in current department or agency 22 33 20 6 5 13 1 64 13 4107
2014 11 to 20 years in current department or agency 22 33 20 6 3 16 1 65 11 1891
2014 More than 20 years in current department or agency 27 31 21 5 3 11 1 66 9 1297

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 3080
2018 3 to 10 years in current department or agency 7 93 3035
2018 11 to 20 years in current department or agency 7 93 1936
2018 More than 20 years in current department or agency 6 94 639

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 123
2018 3 to 10 years in current department or agency 32 210
2018 11 to 20 years in current department or agency 36 125
2018 More than 20 years in current department or agency 24 39

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 123
2018 3 to 10 years in current department or agency 83 210
2018 11 to 20 years in current department or agency 76 125
2018 More than 20 years in current department or agency 71 39

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 210
2018 11 to 20 years in current department or agency 6 125

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 210
2018 11 to 20 years in current department or agency 0 125

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 210
2018 11 to 20 years in current department or agency 6 125

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 210

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 210
2018 11 to 20 years in current department or agency 10 125

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 211
2018 11 to 20 years in current department or agency 20 124

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 19 211
2018 11 to 20 years in current department or agency 14 124

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 211
2018 11 to 20 years in current department or agency 12 124

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 211
2018 11 to 20 years in current department or agency 4 124

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 123
2018 3 to 10 years in current department or agency 30 211
2018 11 to 20 years in current department or agency 21 124
2018 More than 20 years in current department or agency 42 39

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 123
2018 3 to 10 years in current department or agency 21 211
2018 11 to 20 years in current department or agency 18 124
2018 More than 20 years in current department or agency 17 39

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 123

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 211

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 211
2018 11 to 20 years in current department or agency 6 124

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 123
2018 3 to 10 years in current department or agency 15 211
2018 11 to 20 years in current department or agency 9 124
2018 More than 20 years in current department or agency 12 39

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 39

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 123
2018 3 to 10 years in current department or agency 16 211
2018 11 to 20 years in current department or agency 22 124
2018 More than 20 years in current department or agency 22 39

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 39

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 123
2018 3 to 10 years in current department or agency 27 211
2018 11 to 20 years in current department or agency 30 124
2018 More than 20 years in current department or agency 29 39

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 123
2018 3 to 10 years in current department or agency 34 210
2018 11 to 20 years in current department or agency 41 124
2018 More than 20 years in current department or agency 34 39

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 123
2018 3 to 10 years in current department or agency 13 210
2018 11 to 20 years in current department or agency 19 124
2018 More than 20 years in current department or agency 32 39

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 210
2018 11 to 20 years in current department or agency 13 124

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 123
2018 3 to 10 years in current department or agency 14 210
2018 11 to 20 years in current department or agency 23 124
2018 More than 20 years in current department or agency 24 39

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 123
2018 3 to 10 years in current department or agency 5 210
2018 11 to 20 years in current department or agency 4 124
2018 More than 20 years in current department or agency 13 39

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 210
2018 11 to 20 years in current department or agency 8 124

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 123
2018 3 to 10 years in current department or agency 13 210
2018 11 to 20 years in current department or agency 8 124
2018 More than 20 years in current department or agency 20 39

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 210
2018 11 to 20 years in current department or agency 12 124

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 123
2018 3 to 10 years in current department or agency 45 210
2018 11 to 20 years in current department or agency 40 124
2018 More than 20 years in current department or agency 39 39

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 119
2018 3 to 10 years in current department or agency 5 197
2018 11 to 20 years in current department or agency 4 117
2018 More than 20 years in current department or agency 13 36

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 119
2018 3 to 10 years in current department or agency 13 197

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 197

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 197
2018 More than 20 years in current department or agency 0 36

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 119
2018 3 to 10 years in current department or agency 5 197
2018 11 to 20 years in current department or agency 5 117
2018 More than 20 years in current department or agency 13 36

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 119
2018 3 to 10 years in current department or agency 7 197

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 119
2018 3 to 10 years in current department or agency 11 197

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 119
2018 3 to 10 years in current department or agency 15 197

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 119
2018 3 to 10 years in current department or agency 31 197
2018 11 to 20 years in current department or agency 32 117
2018 More than 20 years in current department or agency 34 36

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 119
2018 3 to 10 years in current department or agency 13 197

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 119
2018 3 to 10 years in current department or agency 42 197
2018 11 to 20 years in current department or agency 57 117
2018 More than 20 years in current department or agency 31 36

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 119
2018 3 to 10 years in current department or agency 68 197
2018 11 to 20 years in current department or agency 63 117
2018 More than 20 years in current department or agency 57 36

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 197
2018 11 to 20 years in current department or agency 9 117

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 119
2018 3 to 10 years in current department or agency 12 197

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 16 17 1 1 32 7 67 4 3072
2018 3 to 10 years in current department or agency 16 21 24 3 3 27 5 55 10 3035
2018 11 to 20 years in current department or agency 14 18 24 4 4 31 5 50 13 1925
2018 More than 20 years in current department or agency 20 24 26 3 2 21 4 59 6 638
2017 Less than 3 years in current department or agency 21 17 13 1 1 36 10 71 5 2149
2017 3 to 10 years in current department or agency 16 20 19 3 3 32 7 58 10 3330
2017 11 to 20 years in current department or agency 13 19 21 3 3 35 7 55 9 1916
2017 More than 20 years in current department or agency 18 23 21 2 3 27 5 61 8 840
2014 Less than 3 years in current department or agency 19 15 16 2 2 38 9 64 7 1541
2014 3 to 10 years in current department or agency 14 17 20 3 3 34 8 55 10 4106
2014 11 to 20 years in current department or agency 13 17 22 2 2 36 7 53 8 1890
2014 More than 20 years in current department or agency 18 21 23 3 3 27 5 58 8 1296

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 28 14 2 1 14 1 80 4 3077
2018 3 to 10 years in current department or agency 26 35 21 3 3 10 1 69 8 3029
2018 11 to 20 years in current department or agency 24 36 19 4 3 13 1 70 9 1924
2018 More than 20 years in current department or agency 31 35 21 3 2 8 0 72 5 639
2017 Less than 3 years in current department or agency 37 31 11 2 1 15 2 83 3 2145
2017 3 to 10 years in current department or agency 29 33 16 3 3 14 2 74 7 3333
2017 11 to 20 years in current department or agency 25 34 17 3 3 16 2 72 7 1914
2017 More than 20 years in current department or agency 31 34 18 3 3 10 1 73 7 836
2014 Less than 3 years in current department or agency 33 28 14 2 2 20 2 77 4 1543
2014 3 to 10 years in current department or agency 24 32 19 3 3 17 2 70 7 4106
2014 11 to 20 years in current department or agency 25 32 19 3 2 19 1 70 6 1892
2014 More than 20 years in current department or agency 28 32 20 2 2 14 1 71 5 1295
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 24 9 2 3 1 0 86 5 3059
2018 3 to 10 years in current department or agency 53 28 9 4 5 1 0 82 8 3016
2018 11 to 20 years in current department or agency 48 30 11 5 5 2 0 79 10 1917
2018 More than 20 years in current department or agency 50 29 13 5 3 1 0 80 7 643
2017 Less than 3 years in current department or agency 64 20 8 2 3 2 0 86 6 2148
2017 3 to 10 years in current department or agency 55 26 10 4 4 1 0 82 8 3335
2017 11 to 20 years in current department or agency 50 29 11 4 4 2 0 80 8 1918
2017 More than 20 years in current department or agency 49 28 12 5 4 1 0 78 9 837

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 37 12 5 3 4 0 80 8 3077
2018 3 to 10 years in current department or agency 31 43 15 7 3 1 0 75 10 3038
2018 11 to 20 years in current department or agency 29 43 16 5 4 2 0 73 10 1938
2018 More than 20 years in current department or agency 34 44 14 5 2 1 0 79 7 639
2017 Less than 3 years in current department or agency 29 39 14 7 3 7 0 74 11 2150
2017 3 to 10 years in current department or agency 23 42 17 9 5 4 0 68 15 3323
2017 11 to 20 years in current department or agency 21 41 19 9 6 5 0 65 15 1917
2017 More than 20 years in current department or agency 25 41 20 6 4 4 0 69 10 837

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 37 14 8 5 2 0 73 13 3079
2018 3 to 10 years in current department or agency 20 37 20 13 9 1 0 58 22 3043
2018 11 to 20 years in current department or agency 19 37 19 14 10 1 0 56 24 1939
2018 More than 20 years in current department or agency 26 39 18 13 4 2 0 65 17 641
2017 Less than 3 years in current department or agency 24 43 16 9 6 2 0 68 15 2151
2017 3 to 10 years in current department or agency 15 37 20 15 11 2 0 53 26 3334
2017 11 to 20 years in current department or agency 13 39 20 15 11 2 0 53 26 1917
2017 More than 20 years in current department or agency 17 40 21 13 6 2 0 59 20 836

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 25 24 13 16 1 1 46 30 3076
2018 3 to 10 years in current department or agency 16 24 23 16 20 0 1 40 37 3046
2018 11 to 20 years in current department or agency 17 22 25 16 18 0 2 40 34 1932
2018 More than 20 years in current department or agency 21 25 25 14 14 0 2 46 28 638
2017 Less than 3 years in current department or agency 18 23 19 16 21 0 2 42 38 2147
2017 3 to 10 years in current department or agency 17 22 21 16 22 0 3 40 39 3329
2017 11 to 20 years in current department or agency 20 24 21 14 18 0 3 45 34 1913
2017 More than 20 years in current department or agency 21 24 21 14 16 0 3 47 32 838

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 29 26 12 7 0 1 55 19 3079
2018 3 to 10 years in current department or agency 15 24 30 17 13 0 1 39 31 3044
2018 11 to 20 years in current department or agency 10 23 32 20 14 0 0 33 34 1932
2018 More than 20 years in current department or agency 15 26 30 15 13 0 0 42 28 636
2017 Less than 3 years in current department or agency 24 28 26 12 9 0 1 52 21 2149
2017 3 to 10 years in current department or agency 15 23 28 18 15 0 1 38 33 3332
2017 11 to 20 years in current department or agency 12 23 27 19 16 0 1 36 36 1914
2017 More than 20 years in current department or agency 15 27 30 16 11 0 2 43 27 839

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 29 21 11 5 1 2 63 16 3065
2018 3 to 10 years in current department or agency 19 29 26 15 10 0 1 48 26 3029
2018 11 to 20 years in current department or agency 12 26 29 18 12 0 1 39 31 1931
2018 More than 20 years in current department or agency 16 30 27 15 10 0 1 47 26 637
2017 Less than 3 years in current department or agency 30 28 21 11 6 1 2 60 18 2144
2017 3 to 10 years in current department or agency 18 26 26 16 13 0 2 45 29 3327
2017 11 to 20 years in current department or agency 14 26 28 16 14 0 2 41 31 1915
2017 More than 20 years in current department or agency 18 32 22 14 10 0 3 51 26 837

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 26 20 12 9 1 2 58 21 3065
2018 3 to 10 years in current department or agency 17 23 24 19 16 1 1 40 36 3023
2018 11 to 20 years in current department or agency 12 21 27 21 16 1 1 34 38 1926
2018 More than 20 years in current department or agency 14 25 27 19 13 1 1 39 33 638
2017 Less than 3 years in current department or agency 27 25 21 13 10 1 2 55 24 2146
2017 3 to 10 years in current department or agency 16 21 23 19 18 1 2 38 38 3333
2017 11 to 20 years in current department or agency 13 20 25 21 19 1 2 34 41 1913
2017 More than 20 years in current department or agency 17 25 22 20 13 1 3 44 34 836

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 22 11 4 2 1 5 81 7 3072
2018 3 to 10 years in current department or agency 40 25 16 8 5 0 5 69 14 3035
2018 11 to 20 years in current department or agency 35 25 18 9 7 0 6 64 17 1932
2018 More than 20 years in current department or agency 38 22 18 8 6 0 8 66 15 636
2017 Less than 3 years in current department or agency 51 21 12 4 3 1 8 79 8 2141
2017 3 to 10 years in current department or agency 37 25 17 7 6 1 8 68 14 3329
2017 11 to 20 years in current department or agency 31 25 17 9 8 1 9 62 20 1909
2017 More than 20 years in current department or agency 35 28 14 8 5 0 9 70 15 831

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 26 19 8 5 1 1 68 13 3066
2018 3 to 10 years in current department or agency 29 27 23 11 9 0 1 57 21 3034
2018 11 to 20 years in current department or agency 25 29 24 11 10 0 1 54 22 1931
2018 More than 20 years in current department or agency 33 27 22 11 6 1 1 61 17 637
2017 Less than 3 years in current department or agency 35 31 20 7 5 0 1 67 13 2144
2017 3 to 10 years in current department or agency 28 31 23 10 8 0 1 59 18 3326
2017 11 to 20 years in current department or agency 26 30 23 12 7 0 1 57 20 1912
2017 More than 20 years in current department or agency 29 31 22 11 5 0 2 61 16 832

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 32 20 7 3 1 2 68 11 3059
2018 3 to 10 years in current department or agency 22 34 25 11 6 1 1 57 17 3026
2018 11 to 20 years in current department or agency 19 31 28 14 7 1 1 51 21 1933
2018 More than 20 years in current department or agency 22 37 24 11 5 1 1 60 16 635
2017 Less than 3 years in current department or agency 37 31 18 8 4 1 2 70 11 2144
2017 3 to 10 years in current department or agency 24 32 22 12 7 1 2 58 20 3323
2017 11 to 20 years in current department or agency 20 33 26 12 7 1 2 55 19 1906
2017 More than 20 years in current department or agency 24 32 21 11 7 1 2 59 19 829

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 30 22 11 5 1 1 60 17 3064
2018 3 to 10 years in current department or agency 18 30 26 16 9 0 1 49 25 3030
2018 11 to 20 years in current department or agency 15 28 29 18 8 1 1 44 27 1935
2018 More than 20 years in current department or agency 19 31 25 17 7 0 1 50 25 633
2017 Less than 3 years in current department or agency 27 31 21 12 6 1 2 60 18 2145
2017 3 to 10 years in current department or agency 19 29 23 16 12 1 1 48 28 3327
2017 11 to 20 years in current department or agency 16 29 27 17 10 1 1 46 27 1911
2017 More than 20 years in current department or agency 18 29 26 15 9 1 2 49 24 831

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 30 21 12 7 1 1 60 19 3058
2018 3 to 10 years in current department or agency 23 31 23 14 8 0 1 55 22 3029
2018 11 to 20 years in current department or agency 23 31 25 13 7 0 1 55 20 1929
2018 More than 20 years in current department or agency 27 31 24 11 6 0 1 59 18 637
2017 Less than 3 years in current department or agency 30 30 20 11 6 1 2 62 18 2147
2017 3 to 10 years in current department or agency 25 29 21 14 9 0 1 55 24 3327
2017 11 to 20 years in current department or agency 24 33 21 14 7 1 2 58 21 1909
2017 More than 20 years in current department or agency 27 32 20 11 7 1 3 61 18 832

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 29 22 11 6 1 1 61 17 3047
2018 3 to 10 years in current department or agency 25 29 23 13 9 0 1 55 23 3019
2018 11 to 20 years in current department or agency 22 26 26 16 9 1 1 49 25 1928
2018 More than 20 years in current department or agency 24 26 26 15 9 0 0 50 24 634
2017 Less than 3 years in current department or agency 29 30 21 11 6 1 1 61 18 2142
2017 3 to 10 years in current department or agency 25 29 21 13 11 1 2 55 24 3319
2017 11 to 20 years in current department or agency 21 26 24 15 9 1 2 49 26 1907
2017 More than 20 years in current department or agency 21 28 22 17 9 1 2 51 26 829

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 21 11 4 3 1 3 81 7 3048
2018 3 to 10 years in current department or agency 51 25 12 4 5 0 2 78 9 3019
2018 11 to 20 years in current department or agency 47 26 13 6 6 0 2 75 12 1925
2018 More than 20 years in current department or agency 54 22 13 5 4 0 3 78 9 634
2017 Less than 3 years in current department or agency 60 20 11 4 2 0 2 82 7 2143
2017 3 to 10 years in current department or agency 53 24 12 5 3 0 2 79 8 3328
2017 11 to 20 years in current department or agency 52 24 12 6 4 0 2 78 10 1914
2017 More than 20 years in current department or agency 52 24 13 4 3 0 3 79 7 834

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 14 6 2 1 1 4 90 4 3052
2018 3 to 10 years in current department or agency 69 15 6 2 2 1 5 89 5 3019
2018 11 to 20 years in current department or agency 66 17 6 2 3 1 6 89 5 1931
2018 More than 20 years in current department or agency 64 16 9 2 2 1 6 85 5 633

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 11 5 2 3 1 4 89 6 3049
2018 3 to 10 years in current department or agency 67 14 7 4 4 1 3 85 8 3022
2018 11 to 20 years in current department or agency 65 14 7 4 5 1 4 84 9 1927
2018 More than 20 years in current department or agency 68 13 8 3 3 1 4 85 7 635
2017 Less than 3 years in current department or agency 76 10 4 3 3 1 4 90 6 2143
2017 3 to 10 years in current department or agency 68 13 6 4 3 1 5 86 8 3329
2017 11 to 20 years in current department or agency 68 13 7 3 4 1 5 85 7 1914
2017 More than 20 years in current department or agency 69 13 6 3 4 1 5 87 7 836

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 21 9 3 2 0 2 85 5 3078
2018 3 to 10 years in current department or agency 55 26 10 4 3 0 1 82 7 3030
2018 11 to 20 years in current department or agency 52 27 10 5 3 0 2 81 8 1927
2018 More than 20 years in current department or agency 56 23 14 4 1 0 2 80 5 638
2017 Less than 3 years in current department or agency 65 20 6 3 2 0 3 88 5 2142
2017 3 to 10 years in current department or agency 55 25 10 4 2 0 3 83 7 3331
2017 11 to 20 years in current department or agency 54 27 10 3 3 0 3 84 6 1912
2017 More than 20 years in current department or agency 55 27 8 4 3 0 3 85 7 834

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 17 8 5 4 0 2 84 9 3068
2018 3 to 10 years in current department or agency 56 21 10 6 5 0 1 78 12 3019
2018 11 to 20 years in current department or agency 53 21 11 6 6 0 2 76 13 1929
2018 More than 20 years in current department or agency 54 20 13 7 4 0 2 76 11 637
2017 Less than 3 years in current department or agency 71 13 6 4 3 1 3 87 7 2142
2017 3 to 10 years in current department or agency 59 18 9 6 5 0 3 79 11 3329
2017 11 to 20 years in current department or agency 56 20 10 5 5 0 3 79 11 1918
2017 More than 20 years in current department or agency 58 19 9 4 5 1 3 80 10 838

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 8 4 2 1 1 24 91 3 3052
2018 3 to 10 years in current department or agency 54 15 6 2 1 0 22 89 4 3004
2018 11 to 20 years in current department or agency 51 14 8 2 2 1 22 85 5 1923
2018 More than 20 years in current department or agency 50 15 6 3 1 0 26 88 5 633
2017 Less than 3 years in current department or agency 64 7 3 2 1 0 23 93 3 2147
2017 3 to 10 years in current department or agency 55 13 5 2 1 0 23 89 5 3326
2017 11 to 20 years in current department or agency 52 15 7 1 2 0 23 87 4 1910
2017 More than 20 years in current department or agency 49 16 6 2 2 0 25 87 5 837

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 15 7 2 1 1 6 90 3 3058
2018 3 to 10 years in current department or agency 60 22 9 2 2 0 5 86 4 3019
2018 11 to 20 years in current department or agency 60 21 9 3 1 1 6 86 4 1920
2018 More than 20 years in current department or agency 59 22 10 3 1 0 5 85 4 637
2017 Less than 3 years in current department or agency 70 15 5 2 1 0 6 91 3 2126
2017 3 to 10 years in current department or agency 62 18 8 3 1 1 7 87 5 3312
2017 11 to 20 years in current department or agency 61 19 7 2 2 1 8 88 4 1907
2017 More than 20 years in current department or agency 60 20 9 2 2 0 7 86 4 833

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 15 11 7 9 1 3 71 17 3072
2018 3 to 10 years in current department or agency 70 14 6 3 3 1 3 88 5 3027
2018 11 to 20 years in current department or agency 71 14 4 2 2 1 5 91 4 1928
2018 More than 20 years in current department or agency 74 14 5 2 1 0 5 92 3 638
2017 Less than 3 years in current department or agency 54 16 11 8 7 0 4 73 16 2145
2017 3 to 10 years in current department or agency 67 16 7 3 3 1 4 87 6 3333
2017 11 to 20 years in current department or agency 72 13 4 2 2 1 6 92 4 1915
2017 More than 20 years in current department or agency 73 14 4 2 1 1 5 92 3 837

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 25 12 5 2 0 2 80 8 3073
2018 3 to 10 years in current department or agency 50 28 14 4 2 0 2 79 7 3025
2018 11 to 20 years in current department or agency 46 29 15 4 3 0 3 78 7 1926
2018 More than 20 years in current department or agency 51 27 11 5 3 0 3 81 8 636
2017 Less than 3 years in current department or agency 52 28 10 4 2 0 3 83 6 2145
2017 3 to 10 years in current department or agency 49 28 13 4 2 0 3 80 7 3328
2017 11 to 20 years in current department or agency 49 27 13 5 3 0 4 79 8 1910
2017 More than 20 years in current department or agency 54 25 12 4 1 0 4 83 5 836

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 36 32 9 3 0 0 56 13 3078
2018 3 to 10 years in current department or agency 11 30 37 16 5 0 0 41 21 3045
2018 11 to 20 years in current department or agency 8 29 40 16 7 0 0 37 23 1937
2018 More than 20 years in current department or agency 13 29 39 15 5 0 0 42 19 641
2017 Less than 3 years in current department or agency 16 34 33 12 4 0 0 51 16 2149
2017 3 to 10 years in current department or agency 9 27 40 16 8 0 0 36 23 3334
2017 11 to 20 years in current department or agency 8 24 42 18 8 0 0 32 26 1919
2017 More than 20 years in current department or agency 12 25 41 15 5 0 1 38 20 837

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 37 27 15 0 0 42 21 3039
2018 3 to 10 years in current department or agency 11 21 38 20 9 0 0 29 32 3003
2018 11 to 20 years in current department or agency 11 22 41 20 6 0 0 27 33 1909
2018 More than 20 years in current department or agency 9 21 40 19 11 0 0 29 30 623
2017 Less than 3 years in current department or agency 6 15 34 28 16 0 1 44 21 2140
2017 3 to 10 years in current department or agency 10 22 38 20 9 0 1 29 32 3327
2017 11 to 20 years in current department or agency 10 23 42 19 6 0 0 25 32 1912
2017 More than 20 years in current department or agency 8 22 41 20 8 0 1 28 31 834
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 28 19 12 11 2 1 29 71 3084
2018 3 to 10 years in current department or agency 22 28 23 14 13 1 1 22 78 3045
2018 11 to 20 years in current department or agency 28 26 24 11 10 1 0 28 72 1944
2018 More than 20 years in current department or agency 35 28 21 6 8 1 1 35 65 642
2017 Less than 3 years in current department or agency 24 21 24 13 15 2 1 25 75 2152
2017 3 to 10 years in current department or agency 27 26 20 13 12 2 1 27 73 3336
2017 11 to 20 years in current department or agency 34 25 19 9 10 3 1 35 65 1920
2017 More than 20 years in current department or agency 39 26 17 8 7 3 1 40 60 838

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 2160
2018 3 to 10 years in current department or agency 21 2325
2018 11 to 20 years in current department or agency 16 1369
2018 More than 20 years in current department or agency 15 400
2017 Less than 3 years in current department or agency 31 1552
2017 3 to 10 years in current department or agency 19 2341
2017 11 to 20 years in current department or agency 15 1188
2017 More than 20 years in current department or agency 13 478

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 2160
2018 3 to 10 years in current department or agency 38 2325
2018 11 to 20 years in current department or agency 30 1369
2018 More than 20 years in current department or agency 28 400
2017 Less than 3 years in current department or agency 43 1552
2017 3 to 10 years in current department or agency 33 2341
2017 11 to 20 years in current department or agency 29 1188
2017 More than 20 years in current department or agency 27 478

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 2160
2018 3 to 10 years in current department or agency 26 2325
2018 11 to 20 years in current department or agency 22 1369
2018 More than 20 years in current department or agency 21 400
2017 Less than 3 years in current department or agency 26 1552
2017 3 to 10 years in current department or agency 19 2341
2017 11 to 20 years in current department or agency 16 1188
2017 More than 20 years in current department or agency 14 478

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 2160
2018 3 to 10 years in current department or agency 55 2325
2018 11 to 20 years in current department or agency 49 1369
2018 More than 20 years in current department or agency 40 400
2017 Less than 3 years in current department or agency 38 1552
2017 3 to 10 years in current department or agency 58 2341
2017 11 to 20 years in current department or agency 54 1188
2017 More than 20 years in current department or agency 45 478

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 2160
2018 3 to 10 years in current department or agency 9 2325
2018 11 to 20 years in current department or agency 8 1369
2018 More than 20 years in current department or agency 3 400
2017 Less than 3 years in current department or agency 3 1552
2017 3 to 10 years in current department or agency 9 2341
2017 11 to 20 years in current department or agency 7 1188
2017 More than 20 years in current department or agency 2 478

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 2160
2018 3 to 10 years in current department or agency 38 2325
2018 11 to 20 years in current department or agency 37 1369
2018 More than 20 years in current department or agency 30 400

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 2160
2018 3 to 10 years in current department or agency 31 2325
2018 11 to 20 years in current department or agency 35 1369
2018 More than 20 years in current department or agency 37 400
2017 Less than 3 years in current department or agency 44 1552
2017 3 to 10 years in current department or agency 36 2341
2017 11 to 20 years in current department or agency 39 1188
2017 More than 20 years in current department or agency 49 478

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 47 18 10 5 15 2061
2018 3 to 10 years in current department or agency 5 36 20 12 6 21 2237
2018 11 to 20 years in current department or agency 6 39 18 11 6 20 1308
2018 More than 20 years in current department or agency 9 41 19 9 6 17 384
2017 Less than 3 years in current department or agency 5 45 21 12 3 14 1524
2017 3 to 10 years in current department or agency 7 47 18 10 4 13 2283
2017 11 to 20 years in current department or agency 9 47 18 10 4 13 1159
2017 More than 20 years in current department or agency 12 46 15 9 6 12 472

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 68 2157
2018 3 to 10 years in current department or agency 29 71 2314
2018 11 to 20 years in current department or agency 27 73 1355
2018 More than 20 years in current department or agency 31 69 393

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 16 14 9 10 1 9 63 21 3075
2018 3 to 10 years in current department or agency 34 18 16 12 14 1 6 55 28 3042
2018 11 to 20 years in current department or agency 35 16 15 11 15 1 8 55 28 1937
2018 More than 20 years in current department or agency 43 14 10 11 10 1 10 64 24 638

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 24 18 17 19 2 7 41 39 2154
2018 3 to 10 years in current department or agency 9 19 20 20 25 1 6 30 48 2321
2018 11 to 20 years in current department or agency 7 19 19 19 26 1 8 29 50 1368
2018 More than 20 years in current department or agency 7 24 18 17 24 1 8 35 45 400
2017 Less than 3 years in current department or agency 12 25 15 16 23 2 7 41 43 1560
2017 3 to 10 years in current department or agency 11 20 15 16 27 2 9 34 49 2355
2017 11 to 20 years in current department or agency 7 19 17 19 25 2 11 30 51 1194
2017 More than 20 years in current department or agency 7 18 16 20 23 3 13 29 52 484

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 16 16 20 32 2 6 26 56 2159
2018 3 to 10 years in current department or agency 5 11 15 21 40 2 6 17 66 2318
2018 11 to 20 years in current department or agency 4 11 17 20 40 2 7 16 66 1364
2018 More than 20 years in current department or agency 4 15 20 17 34 2 8 21 57 400
2017 Less than 3 years in current department or agency 6 11 10 17 46 3 6 19 70 1560
2017 3 to 10 years in current department or agency 5 9 12 15 48 2 9 16 71 2355
2017 11 to 20 years in current department or agency 4 9 14 19 41 3 11 15 70 1198
2017 More than 20 years in current department or agency 3 12 14 18 36 5 12 18 65 485
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