2018 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 41 12 7 4 0 0 77 11 6917
2018 Gay or lesbian 28 41 16 7 7 0 0 70 14 208
2018 Bisexual 35 41 13 9 2 0 0 76 11 125
2018 Other 39 28 13 6 14 0 0 67 20 61
2018 Prefer not to answer 30 40 14 10 6 0 0 70 16 1338

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 39 15 8 6 0 0 71 14 6915
2018 Gay or lesbian 27 38 15 11 9 0 0 65 20 206
2018 Bisexual 33 34 15 13 3 2 0 69 16 123
2018 Other 31 29 16 7 17 0 0 60 24 60
2018 Prefer not to answer 24 36 16 13 10 0 0 61 23 1345

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 35 9 3 2 0 0 85 5 6895
2018 Gay or lesbian 43 36 12 6 2 0 0 79 8 205
2018 Bisexual 48 34 14 4 1 0 0 82 4 123
2018 Other 51 29 9 5 6 0 0 80 11 60
2018 Prefer not to answer 46 36 12 4 2 0 0 82 6 1341

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 40 11 5 3 0 0 81 8 6935
2018 Gay or lesbian 36 35 18 5 6 0 0 71 11 207
2018 Bisexual 39 44 12 2 2 0 0 84 4 123
2018 Other 40 38 5 9 8 0 0 78 17 60
2018 Prefer not to answer 35 39 14 7 4 0 0 75 11 1344

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 34 16 7 5 1 0 71 12 6919
2018 Gay or lesbian 32 33 16 10 8 0 0 66 18 206
2018 Bisexual 39 28 17 12 4 0 0 67 16 124
2018 Other 26 38 14 11 8 4 0 66 20 61
2018 Prefer not to answer 26 32 20 11 10 1 0 59 21 1345

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 37 15 8 4 0 0 72 12 6900
2018 Gay or lesbian 28 41 14 11 7 0 0 69 18 207
2018 Bisexual 36 27 22 10 5 0 0 63 15 124
2018 Other 21 43 13 9 9 4 0 67 19 61
2018 Prefer not to answer 25 35 20 11 8 0 0 60 20 1346

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 26 20 10 7 3 1 61 18 6927
2018 Gay or lesbian 26 23 23 13 13 1 1 50 27 207
2018 Bisexual 27 14 27 18 8 5 1 44 28 124
2018 Other 29 22 14 17 14 4 0 53 32 61
2018 Prefer not to answer 23 23 22 14 12 5 1 49 27 1346
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 31 10 5 4 2 1 80 9 6907
2018 Gay or lesbian 44 28 14 6 3 3 0 75 10 208
2018 Bisexual 48 25 12 7 6 2 0 74 13 125
2018 Other 49 23 11 5 4 7 0 78 10 61
2018 Prefer not to answer 40 30 15 7 5 2 0 72 13 1342

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 34 10 7 4 1 0 79 11 6889
2018 Gay or lesbian 42 25 15 10 6 1 0 69 16 208
2018 Bisexual 46 24 10 11 7 3 0 72 18 124
2018 Other 47 29 7 6 8 4 0 78 15 60
2018 Prefer not to answer 37 32 13 9 7 1 1 71 16 1341

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 29 11 6 4 0 0 79 10 6913
2018 Gay or lesbian 41 30 10 10 7 1 0 73 17 207
2018 Bisexual 45 25 13 11 5 2 0 71 16 125
2018 Other 51 23 13 3 6 4 0 77 9 61
2018 Prefer not to answer 40 31 15 7 7 1 0 72 13 1341

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 34 17 7 5 8 0 69 13 6955
2018 Gay or lesbian 26 32 15 10 8 9 0 63 20 207
2018 Bisexual 32 32 15 8 3 10 1 71 12 125
2018 Other 22 28 19 14 6 10 0 56 23 60
2018 Prefer not to answer 23 30 20 10 9 8 0 58 20 1351

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 33 18 11 7 3 0 62 19 6928
2018 Gay or lesbian 22 32 20 11 12 2 0 56 24 207
2018 Bisexual 32 24 18 13 6 8 0 60 21 125
2018 Other 10 39 19 8 17 7 0 53 27 61
2018 Prefer not to answer 20 29 20 16 11 3 0 51 28 1351

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 30 22 14 8 6 0 53 24 6939
2018 Gay or lesbian 17 26 27 14 10 6 0 45 26 207
2018 Bisexual 21 23 23 15 9 9 0 48 27 124
2018 Other 9 24 29 13 14 11 0 37 31 59
2018 Prefer not to answer 15 25 24 16 12 7 0 44 31 1345

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 34 20 15 9 3 0 55 25 6942
2018 Gay or lesbian 16 35 20 17 8 4 0 53 27 206
2018 Bisexual 19 25 18 20 13 6 0 47 34 124
2018 Other 14 31 14 15 17 9 0 49 36 61
2018 Prefer not to answer 17 28 19 19 13 4 0 47 33 1352
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 29 36 17 10 7 0 0 65 17 6934
2018 Gay or lesbian 26 33 22 10 10 0 0 59 20 209
2018 Bisexual 30 30 16 16 8 1 0 61 23 125
2018 Other 23 34 18 8 16 0 2 58 24 60
2018 Prefer not to answer 23 31 18 14 13 1 0 54 27 1347

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 42 13 10 5 0 0 72 14 6947
2018 Gay or lesbian 28 40 16 10 5 0 0 68 15 208
2018 Bisexual 27 40 13 12 9 0 0 67 20 125
2018 Other 38 38 8 8 8 0 0 76 15 60
2018 Prefer not to answer 26 41 15 11 7 0 0 67 18 1346

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 14 24 20 14 10 15 3 46 29 6914
2018 Gay or lesbian 16 20 15 19 11 17 2 44 37 205
2018 Bisexual 13 20 19 16 16 16 1 40 38 125
2018 Other 9 22 11 15 16 25 2 43 42 60
2018 Prefer not to answer 12 21 21 14 13 15 3 41 33 1338

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 36 12 7 5 0 1 75 12 6919
2018 Gay or lesbian 34 32 13 10 8 2 0 68 18 208
2018 Bisexual 39 24 13 13 10 1 0 63 23 125
2018 Other 43 30 8 10 6 4 0 75 16 61
2018 Prefer not to answer 34 33 14 10 8 1 1 68 18 1341

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 34 15 8 4 3 8 69 14 1804
2018 Gay or lesbian 32 40 18 6 2 2 0 73 8 49
2018 Bisexual 28 40 5 0 14 4 9 79 16 22
2018 Other 17 33 24 0 17 0 9 55 18 12
2018 Prefer not to answer 19 34 20 9 8 1 9 59 19 333

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 45 10 13 5 0 0 72 18 6950
2018 Gay or lesbian 25 42 12 13 7 1 0 68 20 209
2018 Bisexual 24 37 10 19 9 0 1 61 28 124
2018 Other 25 45 8 9 12 0 0 71 22 61
2018 Prefer not to answer 21 44 13 13 7 0 1 66 20 1349

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 40 10 7 3 0 0 80 10 6937
2018 Gay or lesbian 32 41 12 8 6 0 0 73 14 208
2018 Bisexual 40 39 5 14 2 0 0 79 16 125
2018 Other 41 31 15 10 3 0 0 72 13 61
2018 Prefer not to answer 36 40 11 9 4 0 1 76 13 1344

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 38 8 5 2 0 0 85 8 6893
2018 Gay or lesbian 44 34 10 8 4 0 0 78 12 208
2018 Bisexual 45 36 8 10 2 0 0 80 12 123
2018 Other 46 33 6 8 8 0 0 78 16 61
2018 Prefer not to answer 41 38 10 7 3 0 0 80 10 1336

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 36 18 11 7 2 0 62 19 6922
2018 Gay or lesbian 21 35 21 11 10 1 1 58 21 208
2018 Bisexual 30 32 12 11 10 6 0 66 22 124
2018 Other 15 29 25 14 13 4 0 46 28 61
2018 Prefer not to answer 20 31 21 13 12 3 0 52 26 1347

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 32 16 13 12 2 2 57 26 6923
2018 Gay or lesbian 22 26 19 14 13 2 4 51 29 206
2018 Bisexual 35 31 8 8 15 3 0 68 24 124
2018 Other 14 31 8 20 19 4 5 49 43 61
2018 Prefer not to answer 18 27 17 17 17 3 2 47 35 1349

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 39 15 10 6 0 0 69 16 6904
2018 Gay or lesbian 30 28 17 15 9 0 0 58 24 206
2018 Bisexual 31 38 14 9 6 2 0 70 15 123
2018 Other 29 36 10 12 14 0 0 65 25 60
2018 Prefer not to answer 23 38 16 13 10 0 1 61 23 1337

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 35 16 9 5 0 0 70 14 6903
2018 Gay or lesbian 35 32 12 12 9 0 0 67 20 207
2018 Bisexual 29 38 19 10 5 0 0 67 15 123
2018 Other 28 40 13 2 18 0 0 68 19 59
2018 Prefer not to answer 28 34 17 12 9 0 0 62 21 1342

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 38 15 9 5 0 0 70 15 6909
2018 Gay or lesbian 29 33 15 14 9 0 0 62 22 207
2018 Bisexual 35 36 13 8 7 0 1 71 16 123
2018 Other 26 38 15 13 6 0 2 66 19 59
2018 Prefer not to answer 27 35 17 13 9 0 0 62 21 1341

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 38 22 8 5 4 0 63 14 6937
2018 Gay or lesbian 21 34 24 10 6 4 0 58 17 207
2018 Bisexual 24 36 18 14 3 6 0 63 18 124
2018 Other 11 36 27 8 11 4 3 50 20 61
2018 Prefer not to answer 17 32 25 11 9 5 1 52 22 1348

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 47 34 9 6 3 0 0 82 9 6936
2018 Gay or lesbian 36 40 10 5 6 1 1 78 11 209
2018 Bisexual 51 30 9 9 0 0 0 82 9 124
2018 Other 33 35 13 3 11 1 3 71 15 61
2018 Prefer not to answer 38 35 13 8 5 0 1 74 13 1349

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 33 16 8 5 0 1 71 12 6954
2018 Gay or lesbian 37 31 18 10 4 0 0 68 14 209
2018 Bisexual 35 33 13 12 7 1 0 69 19 125
2018 Other 45 31 7 8 7 0 2 77 15 61
2018 Prefer not to answer 36 30 19 9 5 1 1 68 13 1352

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 27 40 33 6956
2018 Gay or lesbian 33 41 26 207
2018 Bisexual 33 30 38 125
2018 Other 26 50 24 61
2018 Prefer not to answer 28 33 39 1350

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 17 33 34 4 5 6 1869
2018 Gay or lesbian 10 32 42 3 12 1 66
2018 Bisexual 2 30 43 2 12 10 41
2018 Other 13 24 29 17 6 12 17
2018 Prefer not to answer 18 23 42 5 4 9 378
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 42 9 4 2 0 0 86 6 6928
2018 Gay or lesbian 40 40 12 3 5 0 0 80 8 207
2018 Bisexual 44 47 6 2 1 0 0 90 3 123
2018 Other 44 30 15 5 6 0 0 74 11 60
2018 Prefer not to answer 38 41 12 5 4 1 0 80 8 1346

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 44 18 9 4 1 0 69 12 6928
2018 Gay or lesbian 18 45 19 12 4 1 0 63 17 207
2018 Bisexual 25 40 20 8 5 2 0 67 13 123
2018 Other 26 46 11 8 5 4 0 75 13 61
2018 Prefer not to answer 19 41 21 11 6 1 0 61 17 1348

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 27 35 18 7 1 2 26 38 6937
2018 Gay or lesbian 14 24 36 16 6 1 2 23 40 208
2018 Bisexual 9 25 37 19 9 1 0 29 34 125
2018 Other 24 18 38 11 10 0 0 21 42 60
2018 Prefer not to answer 15 28 34 13 6 1 3 20 44 1343

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 20 30 22 12 2 2 36 33 6909
2018 Gay or lesbian 14 20 31 16 13 5 1 31 36 209
2018 Bisexual 16 20 22 23 16 2 0 41 37 124
2018 Other 17 21 22 23 15 2 0 39 38 60
2018 Prefer not to answer 14 27 26 18 8 3 3 29 44 1341

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 26 30 15 9 2 3 25 43 6913
2018 Gay or lesbian 25 20 23 13 12 2 4 27 48 209
2018 Bisexual 18 23 21 20 12 2 3 34 44 124
2018 Other 29 16 21 21 8 2 3 30 48 59
2018 Prefer not to answer 20 24 28 15 7 2 5 23 47 1339

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 18 33 25 12 1 2 38 28 6898
2018 Gay or lesbian 14 19 25 25 14 2 1 40 35 208
2018 Bisexual 9 19 26 29 13 1 2 44 29 122
2018 Other 17 13 29 26 15 0 0 41 30 60
2018 Prefer not to answer 11 20 33 22 9 1 4 32 33 1336

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 14 23 29 19 11 1 3 31 39 6929
2018 Gay or lesbian 15 22 27 19 14 2 1 34 38 209
2018 Bisexual 17 24 23 17 14 3 1 33 44 125
2018 Other 20 19 30 15 12 0 3 28 40 60
2018 Prefer not to answer 19 25 28 16 7 1 4 24 46 1346

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 21 27 21 12 3 3 36 36 6912
2018 Gay or lesbian 14 20 34 14 12 5 2 28 36 207
2018 Bisexual 13 21 24 15 21 3 1 38 36 125
2018 Other 27 11 29 14 10 5 3 26 42 59
2018 Prefer not to answer 15 23 26 18 9 4 5 29 42 1338

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 25 32 16 8 2 2 24 42 6925
2018 Gay or lesbian 24 23 30 10 6 4 3 18 50 209
2018 Bisexual 16 21 30 19 9 2 2 29 40 125
2018 Other 22 23 30 9 14 0 2 23 46 60
2018 Prefer not to answer 20 25 30 13 6 2 4 20 47 1346

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 32 9 7 5 1 0 79 12 6916
2018 Gay or lesbian 42 32 10 8 6 2 0 76 14 206
2018 Bisexual 44 30 12 10 2 1 0 75 13 125
2018 Other 41 26 11 3 15 4 0 70 19 61
2018 Prefer not to answer 36 31 12 11 8 1 0 68 20 1344

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 37 7 5 2 0 0 85 7 6907
2018 Gay or lesbian 45 37 5 9 3 1 0 83 11 206
2018 Bisexual 49 39 6 2 3 1 0 89 5 125
2018 Other 43 34 6 10 3 4 0 80 14 61
2018 Prefer not to answer 41 36 11 7 4 0 0 78 11 1344

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 41 11 4 2 1 0 82 6 6927
2018 Gay or lesbian 38 38 13 4 5 1 1 78 9 206
2018 Bisexual 44 34 14 7 0 1 1 79 7 124
2018 Other 37 30 13 9 5 6 2 72 14 61
2018 Prefer not to answer 30 40 15 6 5 3 1 73 11 1344

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 37 12 2 2 3 0 84 4 6920
2018 Gay or lesbian 44 38 13 3 2 1 0 82 5 207
2018 Bisexual 46 25 14 7 3 5 0 75 11 123
2018 Other 36 31 14 6 5 4 5 73 12 61
2018 Prefer not to answer 34 36 17 4 3 5 1 73 8 1348

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 39 10 3 2 2 0 84 5 6921
2018 Gay or lesbian 42 35 14 5 4 1 0 78 9 206
2018 Bisexual 44 33 11 6 2 4 0 80 8 123
2018 Other 36 30 11 15 3 4 2 69 20 61
2018 Prefer not to answer 34 38 15 6 4 3 0 74 10 1347

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 37 8 3 2 0 0 87 5 6913
2018 Gay or lesbian 47 33 10 6 4 0 0 80 9 207
2018 Bisexual 56 27 13 3 1 0 0 83 4 123
2018 Other 37 39 13 5 3 4 0 78 8 61
2018 Prefer not to answer 37 38 14 5 5 1 0 76 10 1347

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 35 17 9 6 6 4 65 16 6925
2018 Gay or lesbian 25 34 15 9 7 7 3 66 17 206
2018 Bisexual 24 33 25 7 4 5 2 62 12 124
2018 Other 25 22 16 12 15 7 3 52 30 61
2018 Prefer not to answer 19 31 19 12 9 6 4 55 24 1346

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 41 13 8 4 2 1 75 12 6928
2018 Gay or lesbian 28 39 17 8 4 3 0 70 12 208
2018 Bisexual 37 27 16 10 3 6 1 69 14 124
2018 Other 22 44 21 4 3 4 2 70 8 61
2018 Prefer not to answer 26 38 16 10 6 3 1 66 17 1350

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 41 18 6 3 2 0 73 9 6912
2018 Gay or lesbian 27 36 21 8 5 1 0 65 14 207
2018 Bisexual 33 36 19 6 2 4 0 71 9 124
2018 Other 32 32 14 8 6 6 2 70 15 61
2018 Prefer not to answer 24 37 22 7 7 2 0 63 14 1344

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 27 21 12 9 9 2 52 25 6934
2018 Gay or lesbian 19 29 19 12 12 8 0 52 27 208
2018 Bisexual 25 24 17 13 11 9 1 55 26 124
2018 Other 15 20 17 19 15 10 3 41 39 61
2018 Prefer not to answer 15 22 21 14 17 9 3 42 35 1347

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 12 88 6950
2018 Gay or lesbian 13 87 208
2018 Bisexual 16 84 125
2018 Other 29 71 61
2018 Prefer not to answer 16 84 1352

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 49 813
2018 Gay or lesbian 34 27
2018 Bisexual 68 19
2018 Other 57 17
2018 Prefer not to answer 49 221

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 59 813
2018 Gay or lesbian 67 27
2018 Bisexual 42 19
2018 Other 58 17
2018 Prefer not to answer 59 221

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 813
2018 Bisexual 0 19
2018 Prefer not to answer 6 221

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 27
2018 Bisexual 0 19
2018 Other 0 17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 813
2018 Prefer not to answer 10 221

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 813
2018 Bisexual 0 19
2018 Prefer not to answer 3 221

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 813
2018 Bisexual 0 19
2018 Prefer not to answer 4 221

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 38 811
2018 Gay or lesbian 31 27
2018 Bisexual 34 19
2018 Other 34 17
2018 Prefer not to answer 38 221

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 40 811
2018 Gay or lesbian 38 27
2018 Bisexual 23 19
2018 Other 40 17
2018 Prefer not to answer 43 221

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 44 811
2018 Gay or lesbian 48 27
2018 Prefer not to answer 54 221

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 42 811
2018 Gay or lesbian 44 27
2018 Bisexual 42 19
2018 Other 72 17
2018 Prefer not to answer 42 221

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 30 811
2018 Gay or lesbian 25 27
2018 Bisexual 24 19
2018 Other 41 17
2018 Prefer not to answer 38 221

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 55 811
2018 Gay or lesbian 60 27
2018 Bisexual 49 19
2018 Other 53 17
2018 Prefer not to answer 52 221

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 811
2018 Gay or lesbian 41 27
2018 Bisexual 23 19
2018 Other 37 17
2018 Prefer not to answer 32 221

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 811
2018 Gay or lesbian 0 27

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 811
2018 Prefer not to answer 7 221

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 811
2018 Prefer not to answer 12 221

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 46 811
2018 Gay or lesbian 46 27
2018 Prefer not to answer 51 221

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 22 811
2018 Prefer not to answer 23 221

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 811
2018 Prefer not to answer 20 221

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 54 814
2018 Gay or lesbian 44 27
2018 Bisexual 54 19
2018 Other 63 17
2018 Prefer not to answer 60 221

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 814
2018 Other 39 17
2018 Prefer not to answer 28 221

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 814
2018 Prefer not to answer 13 221

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 16 814
2018 Gay or lesbian 18 27
2018 Prefer not to answer 18 221

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 814
2018 Bisexual 0 19
2018 Prefer not to answer 11 221

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 814
2018 Prefer not to answer 8 221

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 814
2018 Prefer not to answer 12 221

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 814
2018 Prefer not to answer 14 221

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 814
2018 Gay or lesbian 36 27
2018 Prefer not to answer 21 221

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 773
2018 Prefer not to answer 9 206

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 773
2018 Gay or lesbian 25 25
2018 Prefer not to answer 18 206

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 773
2018 Prefer not to answer 8 206

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 773
2018 Prefer not to answer 5 206

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 773
2018 Gay or lesbian 0 25
2018 Prefer not to answer 7 206

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 773
2018 Gay or lesbian 0 25
2018 Prefer not to answer 11 206

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 773
2018 Prefer not to answer 14 206

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 773
2018 Prefer not to answer 11 206

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 773
2018 Prefer not to answer 15 206

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 773
2018 Gay or lesbian 29 25
2018 Prefer not to answer 33 206

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 773
2018 Prefer not to answer 12 206

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 44 773
2018 Gay or lesbian 54 25
2018 Bisexual 48 18
2018 Other 65 16
2018 Prefer not to answer 45 206

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 773
2018 Gay or lesbian 0 25
2018 Bisexual 0 18
2018 Other 0 16
2018 Prefer not to answer 3 206

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 49 773
2018 Gay or lesbian 59 25
2018 Bisexual 58 18
2018 Other 39 16
2018 Prefer not to answer 54 206

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 773
2018 Bisexual 0 18
2018 Prefer not to answer 6 206

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 773
2018 Prefer not to answer 11 206

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 20 20 5 4 26 6 56 14 6944
2018 Gay or lesbian 16 17 16 8 6 29 8 52 22 207
2018 Bisexual 16 15 22 7 4 31 7 49 17 125
2018 Other 15 14 22 10 6 27 6 44 23 60
2018 Prefer not to answer 15 17 23 7 8 24 6 46 21 1351

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 34 17 5 3 9 1 73 9 6937
2018 Gay or lesbian 27 34 19 6 5 8 0 67 12 208
2018 Bisexual 30 27 19 8 2 14 1 66 12 125
2018 Other 28 31 19 3 7 11 0 67 12 60
2018 Prefer not to answer 24 32 19 6 7 11 1 64 15 1344

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 5 95 6942
2018 Gay or lesbian 7 93 207
2018 Bisexual 9 91 125
2018 Other 17 83 60
2018 Prefer not to answer 8 92 1348

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 348
2018 Gay or lesbian 57 16
2018 Prefer not to answer 25 110

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 79 348
2018 Gay or lesbian 48 16
2018 Prefer not to answer 84 110

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 348
2018 Bisexual 0 11
2018 Prefer not to answer 7 110

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 16
2018 Bisexual 0 11
2018 Prefer not to answer 0 110

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 348
2018 Bisexual 0 11
2018 Prefer not to answer 6 110

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 348
2018 Bisexual 0 11

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 348
2018 Bisexual 0 11
2018 Prefer not to answer 10 110

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 349
2018 Gay or lesbian 0 16
2018 Prefer not to answer 16 109

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 349
2018 Gay or lesbian 0 16
2018 Prefer not to answer 12 109

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 349
2018 Gay or lesbian 0 16
2018 Prefer not to answer 9 109

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 349
2018 Gay or lesbian 0 16
2018 Prefer not to answer 7 109

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 349
2018 Prefer not to answer 33 109

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 349
2018 Prefer not to answer 26 109

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 52 16
2018 Bisexual 0 11

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Bisexual 0 11

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 349
2018 Prefer not to answer 7 109

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 349
2018 Bisexual 0 11
2018 Prefer not to answer 11 109

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Bisexual 0 11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 349
2018 Bisexual 0 11
2018 Prefer not to answer 17 109

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Gay or lesbian 0 16
2018 Bisexual 0 11

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 349
2018 Bisexual 39 11
2018 Prefer not to answer 29 109

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 347
2018 Gay or lesbian 43 16
2018 Prefer not to answer 37 110

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 347
2018 Prefer not to answer 15 110

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 347
2018 Bisexual 0 11
2018 Prefer not to answer 6 110

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 347
2018 Bisexual 0 11
2018 Prefer not to answer 15 110

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 347
2018 Gay or lesbian 0 16
2018 Prefer not to answer 5 110

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 347
2018 Bisexual 0 11
2018 Prefer not to answer 9 110

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 347
2018 Prefer not to answer 11 110

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 347
2018 Prefer not to answer 15 110

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 48 347
2018 Gay or lesbian 38 16
2018 Prefer not to answer 38 110

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 332
2018 Bisexual 0 11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 332
2018 Prefer not to answer 7 100

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 332
2018 Gay or lesbian 0 15
2018 Bisexual 0 11

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 332
2018 Bisexual 0 11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 332
2018 Bisexual 0 11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 332
2018 Gay or lesbian 0 15
2018 Prefer not to answer 8 100

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 332
2018 Prefer not to answer 11 100

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 332
2018 Prefer not to answer 9 100

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 332
2018 Bisexual 0 11
2018 Prefer not to answer 13 100

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 332
2018 Prefer not to answer 40 100

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 332
2018 Prefer not to answer 15 100

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 41 332
2018 Gay or lesbian 39 15
2018 Prefer not to answer 56 100

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Bisexual 0 11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 62 332
2018 Prefer not to answer 65 100

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 332
2018 Gay or lesbian 0 15
2018 Bisexual 0 11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 332
2018 Prefer not to answer 17 100

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 20 21 3 2 29 6 60 7 6929
2018 Gay or lesbian 18 17 21 4 4 29 7 56 12 206
2018 Bisexual 19 19 15 4 2 34 8 64 10 124
2018 Other 12 11 22 12 3 31 8 38 26 60
2018 Prefer not to answer 16 16 25 4 5 28 5 49 13 1347

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 34 17 3 2 12 1 75 5 6934
2018 Gay or lesbian 30 33 18 6 4 8 1 69 11 205
2018 Bisexual 30 24 21 5 1 18 1 67 7 124
2018 Other 26 34 16 5 3 14 2 72 9 60
2018 Prefer not to answer 24 31 21 4 4 14 2 65 10 1343
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 27 9 3 3 1 0 84 7 6897
2018 Gay or lesbian 49 24 16 5 4 2 0 75 10 208
2018 Bisexual 60 20 10 6 3 1 0 81 9 124
2018 Other 57 17 14 1 5 6 0 78 6 61
2018 Prefer not to answer 46 28 13 4 6 2 0 76 11 1339

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 41 14 5 3 2 0 78 8 6944
2018 Gay or lesbian 32 41 13 9 4 1 0 74 13 207
2018 Bisexual 35 32 13 10 5 6 0 71 16 125
2018 Other 30 46 8 8 5 4 0 79 13 61
2018 Prefer not to answer 29 40 16 7 5 3 0 72 12 1345

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 38 17 11 6 1 0 66 17 6952
2018 Gay or lesbian 21 37 18 15 9 1 0 58 24 208
2018 Bisexual 30 28 18 12 8 3 0 60 21 125
2018 Other 23 31 10 21 12 4 0 56 34 61
2018 Prefer not to answer 19 33 20 14 11 2 1 54 25 1349

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 24 24 15 17 0 1 44 32 6947
2018 Gay or lesbian 21 21 22 14 21 1 0 42 36 208
2018 Bisexual 16 28 23 15 19 0 0 43 34 125
2018 Other 14 16 27 16 24 4 0 31 41 61
2018 Prefer not to answer 17 21 25 14 20 1 2 39 35 1350

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 26 29 16 10 0 0 45 26 6951
2018 Gay or lesbian 18 24 25 19 12 1 0 44 31 206
2018 Bisexual 15 28 29 15 13 0 0 43 28 125
2018 Other 16 24 30 16 9 6 0 42 27 60
2018 Prefer not to answer 16 22 30 18 13 0 1 38 31 1346

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 23 29 25 14 8 0 1 53 22 6919
2018 Gay or lesbian 21 25 23 18 9 1 2 48 28 206
2018 Bisexual 28 29 22 12 10 0 0 57 22 125
2018 Other 24 31 16 13 13 4 0 56 27 61
2018 Prefer not to answer 19 24 27 16 11 0 2 45 28 1347

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 24 24 17 12 1 1 46 30 6917
2018 Gay or lesbian 25 20 22 16 16 2 1 46 32 207
2018 Bisexual 24 26 19 14 17 0 1 50 31 125
2018 Other 15 26 22 14 18 4 0 43 33 61
2018 Prefer not to answer 18 21 22 19 16 1 2 40 36 1340

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 24 15 6 4 0 5 73 11 6933
2018 Gay or lesbian 41 21 18 8 5 1 5 67 14 208
2018 Bisexual 54 22 12 6 4 0 2 77 11 125
2018 Other 41 23 15 3 9 5 3 70 13 61
2018 Prefer not to answer 41 22 14 7 7 1 8 69 16 1346

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 27 21 10 7 0 1 62 17 6927
2018 Gay or lesbian 30 28 25 8 7 0 1 59 16 208
2018 Bisexual 36 26 18 9 11 0 0 62 20 124
2018 Other 24 32 24 9 8 4 0 58 17 61
2018 Prefer not to answer 29 25 23 11 10 1 2 56 21 1346

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 33 23 10 5 1 1 61 15 6917
2018 Gay or lesbian 23 33 24 11 7 2 0 57 18 202
2018 Bisexual 33 27 27 7 5 1 0 60 13 123
2018 Other 21 27 24 11 9 6 2 52 22 60
2018 Prefer not to answer 20 32 24 13 7 1 2 54 21 1345

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 31 25 14 7 0 1 53 21 6920
2018 Gay or lesbian 14 31 32 12 9 1 1 46 22 204
2018 Bisexual 29 28 20 14 9 1 0 57 23 123
2018 Other 25 17 32 9 9 6 2 46 20 60
2018 Prefer not to answer 17 27 25 17 11 1 2 45 29 1346

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 31 23 12 6 0 1 58 19 6915
2018 Gay or lesbian 20 37 22 12 7 1 1 59 19 202
2018 Bisexual 29 25 19 16 10 1 0 55 26 123
2018 Other 28 13 37 11 8 4 0 42 19 60
2018 Prefer not to answer 22 27 23 14 10 1 2 51 25 1342

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 29 23 13 7 0 1 57 20 6895
2018 Gay or lesbian 22 27 23 18 9 1 1 50 27 204
2018 Bisexual 36 19 20 10 14 0 0 56 25 123
2018 Other 24 18 32 13 10 4 0 43 23 59
2018 Prefer not to answer 23 25 24 15 11 1 2 49 27 1340

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 23 12 4 4 0 2 80 8 6893
2018 Gay or lesbian 45 30 14 5 3 0 3 77 8 203
2018 Bisexual 60 20 8 4 7 0 2 80 11 122
2018 Other 54 21 10 3 7 4 2 79 11 60
2018 Prefer not to answer 46 23 14 7 6 1 4 72 14 1341

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 70 15 6 2 2 1 5 90 4 6899
2018 Gay or lesbian 70 13 8 2 2 1 4 87 4 204
2018 Bisexual 75 11 5 4 2 0 3 89 6 123
2018 Other 56 17 13 2 5 4 3 79 7 60
2018 Prefer not to answer 62 16 7 4 3 1 7 85 7 1341

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 71 12 6 3 3 1 3 87 6 6901
2018 Gay or lesbian 65 12 6 6 7 2 2 80 13 203
2018 Bisexual 75 10 6 4 2 0 3 88 6 123
2018 Other 54 17 16 2 5 4 3 76 7 60
2018 Prefer not to answer 62 14 7 4 6 1 5 82 11 1338

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 58 24 10 4 2 0 2 84 6 6928
2018 Gay or lesbian 56 24 10 6 2 1 1 81 9 205
2018 Bisexual 57 25 12 4 3 0 0 81 7 125
2018 Other 52 21 8 14 1 4 0 75 16 60
2018 Prefer not to answer 52 26 11 4 3 1 3 81 8 1347

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 60 19 9 6 4 0 2 81 10 6914
2018 Gay or lesbian 50 21 12 7 7 1 1 72 15 204
2018 Bisexual 62 20 9 6 4 0 0 82 10 125
2018 Other 49 16 14 7 9 4 0 68 17 59
2018 Prefer not to answer 49 23 11 7 7 1 2 74 14 1342

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 57 12 6 2 1 0 22 89 4 6886
2018 Gay or lesbian 47 12 5 3 2 0 30 85 7 204
2018 Bisexual 64 8 4 1 1 0 22 93 2 124
2018 Other 52 6 6 2 2 4 28 86 5 58
2018 Prefer not to answer 52 14 6 2 1 1 25 88 5 1333

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 64 19 8 2 1 0 5 88 3 6904
2018 Gay or lesbian 55 19 9 4 3 1 9 83 7 204
2018 Bisexual 66 18 8 2 3 0 3 87 5 125
2018 Other 55 20 6 5 7 6 2 81 12 60
2018 Prefer not to answer 58 20 9 3 2 1 8 86 5 1334

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 66 14 7 4 5 0 3 84 9 6920
2018 Gay or lesbian 61 15 10 4 3 2 5 81 8 205
2018 Bisexual 59 12 9 6 13 0 1 71 19 125
2018 Other 56 22 6 7 3 4 2 83 10 60
2018 Prefer not to answer 60 16 8 4 5 1 6 82 9 1345

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 28 13 4 2 0 2 80 7 6921
2018 Gay or lesbian 43 28 17 8 1 1 1 73 10 205
2018 Bisexual 40 26 20 8 6 0 0 66 14 124
2018 Other 42 19 23 8 3 4 0 64 12 60
2018 Prefer not to answer 49 25 13 5 3 1 4 79 8 1342

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 15 32 36 13 4 0 0 47 17 6952
2018 Gay or lesbian 11 29 37 18 4 0 0 40 23 207
2018 Bisexual 13 25 39 17 7 0 0 38 23 125
2018 Other 14 28 33 14 8 4 0 44 22 61
2018 Prefer not to answer 10 29 37 16 8 1 0 39 24 1349

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 17 38 24 11 0 0 36 26 6839
2018 Gay or lesbian 12 24 37 15 12 0 0 27 36 206
2018 Bisexual 13 25 38 14 9 0 0 24 38 125
2018 Other 12 17 40 19 8 4 0 28 30 61
2018 Prefer not to answer 13 23 40 16 8 0 1 24 36 1338
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 28 22 12 10 1 1 27 73 6967
2018 Gay or lesbian 29 22 20 16 13 1 0 29 71 208
2018 Bisexual 26 33 20 8 13 1 0 26 74 125
2018 Other 22 19 26 9 19 4 2 23 77 61
2018 Prefer not to answer 26 27 20 11 12 2 1 26 74 1352

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 21 4984
2018 Gay or lesbian 25 146
2018 Bisexual 28 94
2018 Other 29 45
2018 Prefer not to answer 19 965

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 4984
2018 Gay or lesbian 41 146
2018 Bisexual 39 94
2018 Other 41 45
2018 Prefer not to answer 36 965

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 4984
2018 Gay or lesbian 33 146
2018 Bisexual 34 94
2018 Other 23 45
2018 Prefer not to answer 24 965

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 4984
2018 Gay or lesbian 50 146
2018 Bisexual 43 94
2018 Other 48 45
2018 Prefer not to answer 45 965

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 4984
2018 Gay or lesbian 5 146
2018 Bisexual 5 94
2018 Other 6 45
2018 Prefer not to answer 5 965

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 4984
2018 Gay or lesbian 36 146
2018 Bisexual 32 94
2018 Other 39 45
2018 Prefer not to answer 33 965

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 34 4984
2018 Gay or lesbian 38 146
2018 Bisexual 29 94
2018 Other 44 45
2018 Prefer not to answer 37 965

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 6 42 19 11 5 17 4789
2018 Gay or lesbian 5 35 21 13 10 18 141
2018 Bisexual 9 41 13 13 3 21 93
2018 Other 0 31 30 16 3 21 43
2018 Prefer not to answer 6 37 19 11 6 22 910

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 30 70 4955
2018 Gay or lesbian 33 67 145
2018 Bisexual 37 63 95
2018 Other 26 74 45
2018 Prefer not to answer 28 72 959

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 17 14 10 11 1 8 60 24 6943
2018 Gay or lesbian 38 16 12 11 13 2 8 59 27 208
2018 Bisexual 35 14 11 11 17 1 11 56 31 125
2018 Other 23 17 9 11 19 6 15 50 38 61
2018 Prefer not to answer 33 14 17 10 17 2 8 52 30 1349

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 22 19 18 22 1 7 35 44 4976
2018 Gay or lesbian 10 18 16 17 33 3 4 30 54 142
2018 Bisexual 12 18 22 13 28 2 5 33 44 95
2018 Other 8 18 20 26 26 0 2 27 53 44
2018 Prefer not to answer 8 19 19 19 25 2 8 30 48 965

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 6 13 16 21 36 2 6 21 61 4973
2018 Gay or lesbian 6 13 10 20 46 2 3 20 69 143
2018 Bisexual 5 16 18 13 41 3 4 22 59 95
2018 Other 0 11 20 19 48 0 2 11 68 45
2018 Prefer not to answer 5 11 17 18 40 2 7 17 64 964
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