2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 46 9 6 3 0 0 82 9 1353
2018 Non-supervisor 35 43 12 7 3 0 0 78 10 2250
2017 Supervisor 39 45 8 6 2 0 0 85 7 1548
2017 Non-supervisor 33 45 11 6 4 0 0 78 10 2665
2014 Supervisor 33 48 10 6 2 0 0 81 9 1419
2014 Non-supervisor 28 47 13 8 4 0 0 75 12 2544
2011 Supervisor 40 44 10 5 2 0 0 84 7 1721
2011 Non-supervisor 32 42 14 7 4 0 0 74 11 2776
2008 Supervisor 42 42 9 5 2 0 0 84 7 1751
2008 Non-supervisor 32 42 14 8 5 0 0 73 13 3050

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 40 11 9 5 0 0 75 14 1358
2018 Non-supervisor 34 40 14 8 4 0 0 75 12 2255
2017 Supervisor 36 41 11 8 5 0 0 76 13 1544
2017 Non-supervisor 34 39 13 8 6 0 0 73 14 2663

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 38 6 3 1 0 0 90 4 1353
2018 Non-supervisor 46 38 11 3 2 0 0 84 5 2246
2017 Supervisor 55 37 6 2 1 0 0 92 2 1549
2017 Non-supervisor 48 37 9 3 2 0 0 85 5 2664
2014 Supervisor 59 33 6 1 1 0 0 92 2 1420
2014 Non-supervisor 53 34 10 2 1 0 0 87 3 2538
2011 Supervisor 59 33 7 1 0 0 0 92 1 1724
2011 Non-supervisor 54 34 8 2 1 0 0 88 4 2779

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 44 10 5 2 0 0 83 7 1356
2018 Non-supervisor 39 42 11 5 2 0 0 81 8 2257
2017 Supervisor 44 41 9 5 1 0 0 86 6 1546
2017 Non-supervisor 41 40 10 5 3 0 0 82 8 2663
2014 Supervisor 36 47 10 5 1 0 0 83 6 1417
2014 Non-supervisor 38 41 13 6 3 0 0 79 9 2543
2011 Supervisor 44 43 8 4 1 0 0 88 4 1726
2011 Non-supervisor 37 44 11 5 3 0 0 81 8 2784
2008 Supervisor 47 42 7 4 1 0 0 88 5 1755
2008 Non-supervisor 38 42 10 6 3 0 0 81 9 3062

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 33 11 4 3 0 0 82 7 1353
2018 Non-supervisor 48 32 13 4 2 1 0 81 7 2251
2017 Supervisor 49 32 12 5 2 0 0 81 7 1545
2017 Non-supervisor 48 32 11 5 3 1 0 81 8 2664
2014 Supervisor 38 39 14 7 1 0 0 77 9 1416
2014 Non-supervisor 40 37 14 6 3 1 0 77 9 2531
2011 Supervisor 45 35 12 5 2 0 0 81 7 1721
2011 Non-supervisor 39 35 15 6 3 1 0 76 9 2773

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 37 10 6 3 0 0 81 8 1344
2018 Non-supervisor 48 34 11 5 2 0 0 82 7 2241
2017 Supervisor 47 35 10 6 1 0 0 82 7 1549
2017 Non-supervisor 45 36 11 4 3 0 0 81 7 2661
2014 Supervisor 37 39 14 7 2 0 0 77 9 1415
2014 Non-supervisor 39 38 14 6 3 0 0 78 9 2531
2011 Supervisor 41 40 11 6 2 0 0 81 8 1718
2011 Non-supervisor 38 37 14 6 4 1 0 76 10 2768
2008 Supervisor 47 38 8 5 2 0 0 85 7 1751
2008 Non-supervisor 40 39 11 6 3 0 0 79 10 3068

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 29 14 8 4 2 0 74 12 1354
2018 Non-supervisor 40 25 16 10 5 3 1 68 16 2252
2017 Supervisor 45 26 14 8 4 4 0 74 12 1548
2017 Non-supervisor 38 26 16 9 6 5 0 67 16 2660
2014 Supervisor 38 30 16 9 4 3 0 70 13 1416
2014 Non-supervisor 34 26 18 10 6 4 1 64 17 2531
2011 Supervisor 44 26 14 8 4 4 0 73 12 1720
2011 Non-supervisor 36 26 15 9 8 6 1 66 18 2771
2008 Supervisor 43 27 14 8 4 4 0 73 12 1751
2008 Non-supervisor 34 27 16 10 8 5 1 65 18 3067
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 32 10 5 3 1 0 82 7 1357
2018 Non-supervisor 57 26 8 4 3 2 1 85 7 2260
2017 Supervisor 53 30 9 5 3 1 0 84 7 1548
2017 Non-supervisor 55 27 8 3 3 2 1 85 6 2666
2014 Supervisor 52 31 9 4 2 1 0 84 7 1420
2014 Non-supervisor 53 29 9 3 2 2 1 85 6 2545
2011 Supervisor 47 33 10 6 3 1 0 81 9 1723
2011 Non-supervisor 50 29 10 5 3 3 1 82 8 2778
2008 Supervisor 45 33 10 6 3 2 0 80 9 1757
2008 Non-supervisor 48 28 11 5 5 3 1 78 11 3072

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 35 9 6 3 0 0 82 9 1353
2018 Non-supervisor 52 29 8 6 3 1 0 82 9 2257
2017 Supervisor 51 32 7 7 2 0 0 84 10 1547
2017 Non-supervisor 51 30 9 6 3 1 0 82 9 2667
2014 Supervisor 48 36 7 5 3 0 0 85 8 1420
2014 Non-supervisor 48 33 8 5 3 1 0 83 9 2544
2011 Supervisor 45 36 9 7 3 0 0 82 10 1719
2011 Non-supervisor 46 32 9 7 4 1 1 79 11 2776
2008 Supervisor 45 34 9 7 4 0 0 79 11 1758
2008 Non-supervisor 43 32 10 8 6 1 1 76 14 3071

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 29 10 6 3 0 0 81 9 1355
2018 Non-supervisor 56 26 9 5 3 1 0 83 8 2259
2017 Supervisor 55 28 8 6 3 0 0 84 8 1545
2017 Non-supervisor 58 26 8 4 4 0 0 84 8 2661
2014 Supervisor 53 32 8 4 3 0 0 85 7 1420
2014 Non-supervisor 57 28 7 5 3 0 0 85 8 2542

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 34 16 7 3 5 0 72 11 1360
2018 Non-supervisor 37 32 12 5 3 11 0 78 9 2260
2017 Supervisor 39 36 12 7 3 4 0 78 10 1551
2017 Non-supervisor 37 31 12 5 4 11 0 76 10 2661
2014 Supervisor 33 41 13 5 2 6 0 79 7 1422
2014 Non-supervisor 32 32 13 5 3 14 1 75 9 2536
2011 Supervisor 30 35 17 7 4 7 0 71 12 1724
2011 Non-supervisor 27 30 18 6 4 14 1 67 11 2762

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 40 15 11 5 1 0 68 16 1350
2018 Non-supervisor 34 35 15 8 4 5 0 72 13 2252
2017 Supervisor 32 40 14 10 4 1 0 72 14 1547
2017 Non-supervisor 36 32 15 8 5 4 0 71 13 2664
2014 Supervisor 27 39 18 12 4 1 0 67 16 1421
2014 Non-supervisor 30 34 17 9 5 5 0 68 14 2536
2011 Supervisor 24 40 17 11 6 2 0 66 17 1722
2011 Non-supervisor 26 34 19 9 7 5 1 63 17 2762
2008 Supervisor 28 42 16 9 4 2 0 71 13 1758
2008 Non-supervisor 30 34 17 8 5 5 1 68 14 3069

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 37 22 15 6 2 0 56 22 1354
2018 Non-supervisor 26 31 18 10 4 11 1 64 16 2254
2017 Supervisor 21 40 18 13 5 3 0 63 18 1544
2017 Non-supervisor 27 32 16 10 5 10 0 66 16 2660
2014 Supervisor 18 38 21 15 4 4 0 59 20 1419
2014 Non-supervisor 22 32 19 9 5 13 1 62 16 2535
2011 Supervisor 15 41 19 14 5 6 0 59 20 1725
2011 Non-supervisor 17 32 20 11 6 13 1 58 19 2775
2008 Supervisor 15 43 22 12 4 5 0 61 17 1754
2008 Non-supervisor 18 35 18 10 5 14 1 62 18 3063

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 38 20 16 8 1 0 54 25 1360
2018 Non-supervisor 23 34 16 13 7 6 0 61 22 2258
2017 Supervisor 21 42 14 15 7 1 0 64 22 1548
2017 Non-supervisor 26 33 15 13 7 6 0 63 21 2662
2014 Supervisor 18 40 18 14 7 2 0 60 22 1419
2014 Non-supervisor 21 35 19 12 6 6 0 60 19 2535
2011 Supervisor 15 44 16 17 6 1 0 60 24 1720
2011 Non-supervisor 19 36 18 14 7 6 0 59 22 2773
2008 Supervisor 19 47 14 13 5 1 0 67 19 1757
2008 Non-supervisor 21 38 16 14 7 5 0 62 22 3070
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 39 15 11 6 0 0 68 17 1355
2018 Non-supervisor 33 38 14 9 5 1 1 72 14 2257
2017 Supervisor 30 39 14 11 5 0 0 70 17 1549
2017 Non-supervisor 33 37 13 9 6 1 0 71 16 2664
2014 Supervisor 26 41 16 12 5 0 0 67 17 1420
2014 Non-supervisor 28 40 16 10 5 0 0 69 15 2540
2011 Supervisor 25 46 13 11 5 0 0 71 16 1726
2011 Non-supervisor 28 40 15 10 6 1 1 69 16 2776

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 46 12 8 3 0 0 76 12 1360
2018 Non-supervisor 35 42 12 8 3 0 0 78 10 2257
2017 Supervisor 34 46 10 7 3 0 0 80 10 1547
2017 Non-supervisor 36 42 10 8 3 0 0 78 11 2663

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 36 17 11 7 6 3 61 20 1356
2018 Non-supervisor 17 21 19 10 6 23 5 52 22 2253
2017 Supervisor 19 37 15 13 6 7 4 63 21 1551
2017 Non-supervisor 15 18 16 10 7 28 5 51 26 2664
2014 Supervisor 18 37 17 14 5 6 4 61 21 1419
2014 Non-supervisor 14 19 18 11 6 25 6 49 25 2540

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 38 11 7 4 0 0 78 11 1356
2018 Non-supervisor 48 33 10 6 3 1 1 82 9 2260
2017 Supervisor 43 37 9 7 3 0 0 80 11 1549
2017 Non-supervisor 47 34 9 5 4 1 1 82 9 2664
2014 Supervisor 41 40 10 7 2 0 0 81 9 1421
2014 Non-supervisor 46 35 9 6 3 0 1 82 9 2545
2011 Supervisor 38 40 12 6 3 1 1 79 10 1719
2011 Non-supervisor 42 34 11 6 4 1 1 78 11 2780
2008 Supervisor 33 38 13 10 5 0 1 72 15 1757
2008 Non-supervisor 38 34 12 8 6 1 1 73 15 3070

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 35 14 9 3 4 10 71 14 1357
2017 Supervisor 31 34 11 7 3 4 10 76 11 1547
2014 Supervisor 29 35 14 7 2 4 9 74 10 1421

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 47 10 12 4 0 0 75 15 1358
2018 Non-supervisor 30 43 11 10 4 0 1 75 14 2256
2017 Supervisor 32 43 10 11 4 0 0 75 15 1549
2017 Non-supervisor 30 40 12 11 5 0 1 71 17 2667
2014 Supervisor 31 43 14 9 3 0 0 73 12 1417
2014 Non-supervisor 30 41 12 11 5 0 1 72 16 2536
2011 Supervisor 33 44 12 7 2 0 1 78 10 1722
2011 Non-supervisor 32 38 14 8 5 0 2 73 13 2775
2008 Supervisor 30 43 15 8 3 0 1 74 11 1756
2008 Non-supervisor 32 39 13 9 4 0 2 72 14 3071

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 47 8 5 2 0 0 85 7 1357
2018 Non-supervisor 34 42 12 8 3 0 0 76 11 2253
2017 Supervisor 44 42 7 6 1 0 0 86 7 1550
2017 Non-supervisor 37 40 11 8 4 0 0 78 11 2666
2014 Supervisor 40 43 9 6 2 0 0 83 8 1418
2014 Non-supervisor 30 43 14 7 4 0 0 74 11 2543
2011 Supervisor 46 40 8 4 1 0 0 86 6 1723
2011 Non-supervisor 34 40 14 7 4 0 0 75 11 2776
2008 Supervisor 44 41 8 5 2 0 0 85 7 1758
2008 Non-supervisor 31 41 13 9 5 0 0 73 14 3067

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 43 6 3 1 0 0 89 5 1350
2018 Non-supervisor 39 41 10 7 3 0 0 81 9 2241
2017 Supervisor 50 39 5 5 1 0 0 89 6 1549
2017 Non-supervisor 41 41 9 7 3 0 0 81 10 2664
2014 Supervisor 45 43 6 4 1 0 0 88 6 1418
2014 Non-supervisor 35 43 10 8 4 0 0 78 12 2540
2011 Supervisor 48 42 7 3 1 0 0 90 4 1721
2011 Non-supervisor 35 43 10 7 4 0 0 78 12 2777
2008 Supervisor 46 44 5 3 1 0 0 90 5 1759
2008 Non-supervisor 33 44 10 7 5 0 0 77 13 3070

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 45 15 10 6 1 0 69 16 1358
2018 Non-supervisor 29 34 17 11 6 3 1 65 17 2254
2017 Supervisor 31 43 13 9 4 1 0 74 13 1547
2017 Non-supervisor 31 35 13 11 6 4 1 69 18 2656
2014 Supervisor 30 41 15 10 4 0 0 71 14 1415
2014 Non-supervisor 28 35 16 11 5 4 1 66 18 2530
2011 Supervisor 34 40 14 8 3 1 0 74 12 1720
2011 Non-supervisor 30 34 15 9 8 3 1 67 18 2777
2008 Supervisor 35 42 11 8 3 1 0 78 11 1755
2008 Non-supervisor 29 37 15 9 7 2 1 68 16 3067

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 39 12 10 9 1 2 68 20 1360
2018 Non-supervisor 25 29 15 14 11 3 3 58 26 2258
2017 Supervisor 33 34 11 12 9 1 1 68 21 1548
2017 Non-supervisor 24 29 14 13 13 3 3 57 28 2657
2014 Supervisor 25 34 14 17 9 1 1 60 27 1416
2014 Non-supervisor 18 27 15 16 16 3 4 49 35 2531
2011 Supervisor 26 35 13 15 10 1 1 62 25 1723
2011 Non-supervisor 16 25 17 17 19 3 3 43 38 2771
2008 Supervisor 26 37 12 13 10 1 1 65 24 1755
2008 Non-supervisor 19 30 14 16 16 2 2 52 34 3060

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 42 10 6 3 0 0 81 9 1349
2018 Non-supervisor 33 40 13 8 5 0 0 74 13 2254
2017 Supervisor 41 43 6 7 2 0 0 85 9 1548
2017 Non-supervisor 33 39 13 8 5 0 1 74 13 2665
2014 Supervisor 33 45 11 8 3 0 0 78 11 1420
2014 Non-supervisor 25 44 14 11 5 1 1 70 15 2539
2011 Supervisor 39 43 9 7 3 0 0 82 9 1725
2011 Non-supervisor 28 42 15 8 5 1 1 71 14 2770

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 35 10 5 3 0 0 82 9 1352
2018 Non-supervisor 38 37 13 7 4 0 0 76 11 2246
2017 Supervisor 47 36 8 6 3 0 0 83 9 1546
2017 Non-supervisor 39 37 13 6 4 1 0 77 11 2659
2014 Supervisor 38 41 11 7 3 0 0 79 10 1420
2014 Non-supervisor 34 39 15 8 4 0 0 73 12 2538

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 40 14 9 4 0 0 73 13 1351
2018 Non-supervisor 36 40 13 7 3 1 1 77 10 2248
2017 Supervisor 39 39 11 7 3 0 0 78 11 1545
2017 Non-supervisor 38 39 12 6 3 0 1 79 9 2661
2014 Supervisor 33 42 14 8 3 0 0 75 11 1420
2014 Non-supervisor 35 40 14 6 3 1 0 76 10 2541
2011 Supervisor 38 44 10 6 1 0 0 83 7 1714
2011 Non-supervisor 39 39 11 5 2 2 1 81 8 2777

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 44 15 7 3 2 0 74 10 1357
2018 Non-supervisor 26 37 21 7 4 4 1 66 12 2259
2017 Supervisor 31 43 14 7 2 2 0 76 10 1548
2017 Non-supervisor 25 37 18 8 5 6 1 66 14 2660

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 36 11 7 4 0 0 79 10 1358
2018 Non-supervisor 52 30 9 5 2 1 1 84 7 2256
2017 Supervisor 45 35 8 8 4 0 0 80 12 1549
2017 Non-supervisor 51 31 9 5 3 0 1 82 8 2666
2014 Supervisor 41 37 11 7 3 0 1 79 10 1418
2014 Non-supervisor 47 33 11 4 3 1 2 82 7 2537
2011 Supervisor 46 37 8 5 3 0 1 84 9 1724
2011 Non-supervisor 48 33 10 4 3 1 2 83 7 2778

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 34 19 12 7 0 0 62 19 1359
2018 Non-supervisor 57 29 9 3 1 0 1 87 4 2255
2017 Supervisor 27 39 18 10 6 0 1 66 16 1551
2017 Non-supervisor 56 32 8 3 1 0 1 89 4 2670
2014 Supervisor 26 38 20 9 5 0 0 65 15 1420
2014 Non-supervisor 54 33 9 3 1 0 0 87 4 2542
2011 Supervisor 23 39 21 11 6 0 0 62 17 1724
2011 Non-supervisor 48 36 11 3 2 0 0 84 4 2780
2008 Supervisor 23 38 22 11 6 0 1 61 17 1759
2008 Non-supervisor 46 37 12 3 1 0 1 83 5 3065

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 23 47 30 1361
2018 Non-supervisor 27 40 34 2264
2017 Supervisor 23 49 28 1548
2017 Non-supervisor 25 40 35 2667
2014 Supervisor 23 44 33 1416
2014 Non-supervisor 24 42 34 2532
2011 Supervisor 24 49 28 1722
2011 Non-supervisor 26 42 32 2780

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 15 48 30 4 1 3 315
2018 Non-supervisor 11 39 21 5 17 6 592
2017 Supervisor 14 55 21 4 0 7 352
2017 Non-supervisor 12 41 25 3 12 7 666
2014 Supervisor 20 54 18 4 9999 4 325
2014 Non-supervisor 11 41 25 10 9999 13 589
2011 Supervisor 21 49 20 4 9999 6 404
2011 Non-supervisor 15 37 26 6 9999 17 704
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 40 6 3 1 0 0 89 4 1359
2018 Non-supervisor 46 41 7 4 1 1 0 88 5 2258
2017 Supervisor 49 41 5 3 1 0 0 91 4 1548
2017 Non-supervisor 45 41 8 3 3 0 0 86 6 2659
2014 Supervisor 48 41 7 3 1 0 0 89 4 1419
2014 Non-supervisor 41 43 10 4 1 1 0 85 5 2540
2011 Supervisor 48 41 8 2 1 0 0 89 3 1727
2011 Non-supervisor 40 44 9 4 2 1 0 85 6 2778
2008 Supervisor 52 38 6 3 1 0 0 90 4 1753
2008 Non-supervisor 43 41 9 4 2 1 0 85 6 3067

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 46 15 9 2 1 0 74 11 1357
2018 Non-supervisor 33 44 13 6 1 2 0 79 8 2254
2017 Supervisor 33 46 12 8 2 0 0 79 9 1546
2017 Non-supervisor 36 42 13 5 2 2 0 80 7 2662
2014 Supervisor 33 46 13 6 2 1 0 79 8 1419
2014 Non-supervisor 33 41 15 6 2 3 0 77 8 2539
2011 Supervisor 28 45 15 8 3 1 0 74 11 1721
2011 Non-supervisor 29 40 17 6 3 4 0 73 10 2765

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 26 40 18 5 0 0 23 36 1355
2018 Non-supervisor 6 17 33 28 13 1 3 42 24 2258
2017 Supervisor 8 24 40 21 6 0 1 27 32 1543
2017 Non-supervisor 6 15 32 24 16 2 5 43 22 2649
2014 Supervisor 8 27 41 19 5 0 1 24 34 1417
2014 Non-supervisor 5 18 35 25 12 1 4 39 24 2536
2011 Supervisor 9 25 42 17 6 0 1 23 34 1724
2011 Non-supervisor 6 19 32 23 13 2 5 38 27 2773
2008 Supervisor 6 23 40 23 6 0 1 30 30 1755
2008 Non-supervisor 5 17 34 26 13 1 4 41 23 3068

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 15 31 33 14 2 1 49 20 1350
2018 Non-supervisor 3 9 20 32 28 4 3 65 13 2244
2017 Supervisor 4 11 30 34 17 1 2 53 16 1536
2017 Non-supervisor 4 8 21 28 27 4 8 62 14 2642
2014 Supervisor 5 16 34 29 12 2 2 42 22 1412
2014 Non-supervisor 4 10 25 30 20 5 5 56 16 2529
2011 Supervisor 6 16 31 31 13 1 2 45 23 1720
2011 Non-supervisor 6 12 21 27 22 5 7 56 20 2767
2008 Supervisor 4 12 25 35 20 1 2 57 17 1751
2008 Non-supervisor 4 9 18 31 28 5 6 65 14 3058

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 27 35 18 6 1 1 24 40 1357
2018 Non-supervisor 8 17 31 21 15 4 4 39 28 2255
2017 Supervisor 11 24 35 20 8 1 2 28 36 1541
2017 Non-supervisor 7 14 29 21 17 4 8 43 24 2643
2014 Supervisor 16 28 33 16 6 1 1 22 45 1414
2014 Non-supervisor 10 19 31 19 12 3 6 34 32 2534
2011 Supervisor 14 25 36 17 6 1 2 24 39 1722
2011 Non-supervisor 10 19 27 19 13 4 7 36 33 2767
2008 Supervisor 9 20 37 24 9 1 1 33 29 1754
2008 Non-supervisor 7 16 28 23 15 4 7 43 25 3062

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 20 40 25 7 0 0 33 27 1353
2018 Non-supervisor 3 8 26 34 25 1 2 62 12 2248
2017 Supervisor 6 17 40 26 9 0 1 36 23 1537
2017 Non-supervisor 3 7 26 32 25 2 5 61 11 2636
2014 Supervisor 6 19 41 24 8 0 1 32 26 1410
2014 Non-supervisor 3 9 28 35 21 2 4 59 12 2529
2011 Supervisor 6 17 40 28 8 1 1 36 23 1719
2011 Non-supervisor 4 9 28 31 21 2 6 56 14 2767
2008 Supervisor 4 15 41 29 9 0 1 39 19 1756
2008 Non-supervisor 4 8 27 32 23 1 5 59 13 3065

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 32 31 14 5 1 0 20 49 1352
2018 Non-supervisor 7 14 24 26 21 2 4 51 23 2253
2017 Supervisor 14 29 34 14 8 0 1 22 44 1543
2017 Non-supervisor 7 14 25 22 22 3 7 49 23 2642
2014 Supervisor 20 32 33 10 4 0 1 14 53 1414
2014 Non-supervisor 8 18 28 22 16 3 5 41 28 2533
2011 Supervisor 15 29 35 14 5 1 1 19 45 1723
2011 Non-supervisor 8 15 26 23 18 3 7 46 26 2764
2008 Supervisor 15 31 33 15 6 1 1 21 46 1754
2008 Non-supervisor 7 15 25 24 22 2 6 50 23 3056

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 18 36 26 9 1 1 36 27 1345
2018 Non-supervisor 5 13 24 26 23 5 4 54 20 2246
2017 Supervisor 8 18 34 25 11 1 2 37 28 1540
2017 Non-supervisor 7 12 24 23 21 5 8 51 21 2642
2014 Supervisor 8 19 37 26 8 1 2 35 28 1416
2014 Non-supervisor 4 13 24 27 20 6 7 53 20 2532
2011 Supervisor 8 19 37 23 8 1 3 33 29 1719
2011 Non-supervisor 7 14 23 23 18 6 10 49 24 2763
2008 Supervisor 12 26 34 18 7 1 2 26 38 1753
2008 Non-supervisor 8 16 24 22 18 5 8 46 26 3062

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 40 18 5 1 0 24 36 1354
2018 Non-supervisor 7 16 31 22 16 4 4 41 25 2253
2017 Supervisor 11 22 39 17 8 1 2 26 35 1544
2017 Non-supervisor 7 14 29 21 17 5 6 43 24 2648
2014 Supervisor 13 25 36 17 6 1 2 24 39 1417
2014 Non-supervisor 7 16 31 21 14 5 5 39 26 2537

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 33 6 5 3 1 0 86 8 1354
2018 Non-supervisor 48 31 8 7 4 1 0 80 12 2253
2017 Supervisor 58 30 5 5 3 0 0 87 8 1550
2017 Non-supervisor 50 28 8 7 4 2 1 80 12 2666
2014 Supervisor 58 30 6 4 2 0 0 88 6 1420
2014 Non-supervisor 49 30 8 6 4 2 0 81 10 2544

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 5 3 1 0 0 91 4 1355
2018 Non-supervisor 59 30 5 4 2 0 0 89 6 2251
2017 Supervisor 55 35 5 4 1 0 0 90 5 1549
2017 Non-supervisor 55 31 6 4 2 0 0 87 7 2663
2014 Supervisor 53 37 6 3 1 0 0 90 4 1420
2014 Non-supervisor 53 34 6 5 2 0 0 87 6 2539

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 40 7 3 2 1 0 88 4 1354
2018 Non-supervisor 46 36 11 4 2 1 0 83 6 2260

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 36 8 2 1 2 0 89 3 1352
2018 Non-supervisor 49 34 10 2 1 4 0 87 3 2255
2017 Supervisor 52 34 9 1 1 3 0 88 2 1547
2017 Non-supervisor 45 35 10 3 2 5 1 84 5 2660
2014 Supervisor 54 35 7 1 0 2 0 91 2 1415
2014 Non-supervisor 50 33 9 2 1 5 0 87 3 2526

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 39 8 2 2 1 0 89 4 1356
2018 Non-supervisor 49 35 8 3 2 2 0 87 5 2255
2017 Supervisor 50 37 8 3 1 1 0 88 4 1546
2017 Non-supervisor 48 36 9 3 1 2 0 86 5 2659
2014 Supervisor 50 37 9 2 1 1 0 88 3 1417
2014 Non-supervisor 46 36 10 3 1 3 0 85 5 2526
2011 Supervisor 41 43 9 3 2 2 0 86 4 1724
2011 Non-supervisor 38 38 13 4 2 4 0 80 7 2773

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 33 5 3 2 0 0 90 5 1355
2018 Non-supervisor 56 32 8 2 1 1 0 89 3 2248
2017 Supervisor 55 34 7 2 1 0 0 90 4 1549
2017 Non-supervisor 55 33 7 2 2 0 0 88 4 2662
2014 Supervisor 53 36 7 3 1 1 0 89 4 1416
2014 Non-supervisor 52 35 8 2 1 1 0 88 4 2526
2011 Supervisor 47 40 8 4 1 0 0 87 5 1719
2011 Non-supervisor 44 37 11 4 3 1 0 82 7 2768
2008 Supervisor 46 40 8 4 2 0 0 86 6 1756
2008 Non-supervisor 42 38 11 5 3 1 0 81 8 3072

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 42 12 6 4 3 3 76 11 1356
2018 Non-supervisor 29 29 15 6 4 9 7 69 12 2260
2017 Supervisor 36 36 10 7 4 3 5 78 11 1549
2017 Non-supervisor 33 27 12 6 5 8 9 72 13 2664
2014 Supervisor 39 38 10 6 3 2 3 80 10 1420
2014 Non-supervisor 36 27 13 6 5 7 7 73 12 2542

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 45 11 7 2 2 1 80 9 1354
2018 Non-supervisor 31 36 14 8 4 5 2 72 13 2253
2017 Supervisor 42 39 10 5 2 2 0 83 7 1544
2017 Non-supervisor 34 36 12 7 4 4 2 75 12 2661
2014 Supervisor 42 40 10 4 2 1 0 83 6 1418
2014 Non-supervisor 34 38 12 6 3 5 2 77 10 2531
2011 Supervisor 44 37 9 5 2 2 1 84 7 1721
2011 Non-supervisor 35 35 11 7 3 5 2 76 11 2766
2008 Supervisor 41 37 10 7 3 2 1 81 10 1758
2008 Non-supervisor 30 34 13 9 5 6 2 70 16 3074

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 43 11 3 2 1 0 83 6 1351
2018 Non-supervisor 38 39 14 5 2 3 0 79 6 2242

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 28 20 14 10 9 2 51 27 1359
2018 Non-supervisor 21 24 18 11 10 13 3 54 24 2254
2017 Supervisor 18 23 19 14 12 10 4 48 30 1546
2017 Non-supervisor 17 23 17 13 11 15 4 49 30 2663
2014 Supervisor 14 24 20 17 12 11 4 44 33 1418
2014 Non-supervisor 15 22 19 13 12 16 4 46 31 2529
2011 Supervisor 15 24 21 13 11 12 4 46 29 1719
2011 Non-supervisor 15 21 18 13 12 16 5 46 32 2770

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 1361
2018 Non-supervisor 9 91 2255

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 113
2018 Non-supervisor 50 207

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 113
2018 Non-supervisor 60 207

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 113
2018 Non-supervisor 2 207

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 113
2018 Non-supervisor 5 207

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 113
2018 Non-supervisor 34 207

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 113
2018 Non-supervisor 31 207

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 113
2018 Non-supervisor 41 207

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 113
2018 Non-supervisor 35 207

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 113
2018 Non-supervisor 29 207

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 113
2018 Non-supervisor 53 207

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 113
2018 Non-supervisor 28 207

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 113
2018 Non-supervisor 9 207

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 113
2018 Non-supervisor 10 207

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 113
2018 Non-supervisor 45 207

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 113
2018 Non-supervisor 17 207

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 113
2018 Non-supervisor 15 207

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 113
2018 Non-supervisor 53 207

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 113
2018 Non-supervisor 25 207

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 113
2018 Non-supervisor 6 207

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 113
2018 Non-supervisor 13 207

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 113
2018 Non-supervisor 3 207

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 113
2018 Non-supervisor 12 207

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 113
2018 Non-supervisor 11 207

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 113
2018 Non-supervisor 30 207

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 107
2018 Non-supervisor 13 201

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 107
2018 Non-supervisor 21 201

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 107
2018 Non-supervisor 13 201

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 107
2018 Non-supervisor 6 201

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 107
2018 Non-supervisor 11 201

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 107
2018 Non-supervisor 7 201

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 107
2018 Non-supervisor 13 201

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 107
2018 Non-supervisor 16 201

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 107
2018 Non-supervisor 12 201

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 107
2018 Non-supervisor 26 201

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 107
2018 Non-supervisor 12 201

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 107
2018 Non-supervisor 48 201

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 107
2018 Non-supervisor 50 201

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 107
2018 Non-supervisor 11 201

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 24 14 5 4 26 5 66 13 1352
2018 Non-supervisor 19 16 16 4 3 33 8 60 13 2252
2017 Supervisor 25 22 15 4 2 25 6 69 10 1549
2017 Non-supervisor 19 16 15 4 4 32 10 61 13 2658
2014 Supervisor 23 24 15 4 2 26 7 69 9 1416
2014 Non-supervisor 16 16 15 4 3 35 11 59 14 2526

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 36 13 3 2 5 0 81 6 1354
2018 Non-supervisor 36 32 14 4 2 10 1 77 7 2253
2017 Supervisor 43 36 10 3 2 5 1 84 5 1545
2017 Non-supervisor 36 31 12 3 3 12 2 78 7 2657
2014 Supervisor 39 37 12 3 1 7 1 83 4 1415
2014 Non-supervisor 31 32 15 3 2 16 2 76 6 2525
2011 Supervisor 48 39 7 3 1 2 0 89 4 1722
2011 Non-supervisor 42 35 10 3 2 7 0 83 5 2767

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 1357
2018 Non-supervisor 5 95 2257

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 51
2018 Non-supervisor 29 114

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 80 51
2018 Non-supervisor 78 114

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 51
2018 Non-supervisor 20 114

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 51
2018 Non-supervisor 17 114

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 51
2018 Non-supervisor 31 114

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 51
2018 Non-supervisor 17 114

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 51
2018 Non-supervisor 16 114

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 51
2018 Non-supervisor 23 114

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 51
2018 Non-supervisor 21 114

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 51
2018 Non-supervisor 35 114

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 51
2018 Non-supervisor 10 114

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 51
2018 Non-supervisor 41 114

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 49
2018 Non-supervisor 16 109

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 49
2018 Non-supervisor 6 109

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 49
2018 Non-supervisor 13 109

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 49
2018 Non-supervisor 22 109

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 49
2018 Non-supervisor 10 109

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 49
2018 Non-supervisor 47 109

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 64 49
2018 Non-supervisor 48 109

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 22 16 2 2 31 5 70 6 1354
2018 Non-supervisor 20 17 15 2 2 36 8 65 7 2254
2017 Supervisor 26 20 14 2 1 32 5 73 5 1547
2017 Non-supervisor 20 16 15 2 2 37 9 65 8 2661
2014 Supervisor 23 22 14 1 1 33 7 74 3 1416
2014 Non-supervisor 17 17 15 2 1 39 9 65 7 2523

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 36 12 2 2 7 1 83 4 1358
2018 Non-supervisor 37 30 14 2 2 13 1 79 5 2254
2017 Supervisor 46 34 9 2 1 8 1 87 3 1544
2017 Non-supervisor 38 30 12 2 2 14 2 81 5 2661
2014 Supervisor 39 37 12 2 0 8 1 84 3 1416
2014 Non-supervisor 33 32 13 2 1 17 2 80 4 2523
2011 Supervisor 51 37 7 1 1 3 0 91 2 1723
2011 Non-supervisor 43 34 10 2 1 9 0 85 4 2761
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 27 9 3 3 1 0 85 6 1356
2018 Non-supervisor 61 23 8 3 3 1 0 86 5 2255
2017 Supervisor 61 23 9 4 2 1 0 85 6 1548
2017 Non-supervisor 61 23 8 3 3 2 0 86 6 2666

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 47 12 6 2 1 0 80 8 1356
2018 Non-supervisor 34 41 14 5 2 4 0 79 7 2255
2017 Supervisor 25 48 14 7 3 3 0 76 10 1549
2017 Non-supervisor 25 40 16 7 4 7 0 70 12 2663

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 41 15 11 4 1 0 69 15 1359
2018 Non-supervisor 34 37 16 6 4 2 0 73 11 2256
2017 Supervisor 23 44 18 10 5 1 0 67 15 1548
2017 Non-supervisor 26 41 15 8 5 4 0 71 14 2665

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 29 14 6 3 0 1 77 9 1353
2018 Non-supervisor 41 28 16 6 6 1 2 71 12 2253
2017 Supervisor 45 28 14 7 5 0 2 74 12 1547
2017 Non-supervisor 37 26 18 8 8 1 3 65 16 2658

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 24 30 24 14 0 0 32 38 1359
2018 Non-supervisor 27 33 23 10 5 1 1 61 16 2248
2017 Supervisor 11 25 31 19 14 0 1 36 33 1546
2017 Non-supervisor 28 34 22 10 5 1 2 63 15 2664

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 31 29 18 8 0 1 44 26 1356
2018 Non-supervisor 36 32 18 8 4 1 2 70 12 2246
2017 Supervisor 16 31 28 15 8 0 1 48 23 1542
2017 Non-supervisor 37 31 17 9 4 0 3 70 13 2653

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 29 22 12 0 0 36 34 1350
2018 Non-supervisor 34 26 20 10 6 2 2 63 17 2243
2017 Supervisor 12 26 28 19 12 0 2 39 32 1546
2017 Non-supervisor 33 27 19 11 6 1 4 63 18 2661

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 27 18 8 6 0 5 67 14 1357
2018 Non-supervisor 62 18 7 2 1 1 8 88 4 2245
2017 Supervisor 34 30 16 8 5 0 6 68 15 1545
2017 Non-supervisor 56 20 7 3 1 1 12 87 5 2655

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 29 26 13 9 0 0 52 22 1357
2018 Non-supervisor 42 27 17 7 6 1 1 70 13 2254
2017 Supervisor 25 33 24 11 7 0 0 58 18 1542
2017 Non-supervisor 37 31 17 8 5 0 1 69 13 2654

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 40 24 9 5 0 0 62 13 1355
2018 Non-supervisor 35 33 20 6 3 1 2 70 10 2252
2017 Supervisor 27 35 22 10 5 0 1 63 15 1543
2017 Non-supervisor 35 33 18 7 4 1 2 70 12 2651

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 32 30 17 7 0 0 46 24 1349
2018 Non-supervisor 32 33 20 8 4 1 1 67 12 2251
2017 Supervisor 17 38 24 15 7 0 0 55 22 1545
2017 Non-supervisor 33 33 18 8 5 1 2 68 13 2652

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 36 22 12 6 0 0 60 18 1349
2018 Non-supervisor 34 31 20 9 4 1 1 66 14 2251
2017 Supervisor 28 36 20 10 5 0 1 65 15 1543
2017 Non-supervisor 35 31 18 9 5 1 2 67 14 2653

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 23 12 6 0 1 58 18 1350
2018 Non-supervisor 36 34 17 7 3 1 1 72 11 2245
2017 Supervisor 28 35 21 10 5 1 1 63 15 1542
2017 Non-supervisor 38 33 16 7 4 1 2 73 11 2643

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 25 12 6 3 0 1 78 10 1352
2018 Non-supervisor 56 21 11 5 4 0 3 79 9 2242
2017 Supervisor 56 24 10 5 4 0 1 81 9 1546
2017 Non-supervisor 54 23 12 5 3 0 3 80 8 2657

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 12 5 1 1 0 6 92 2 1347
2018 Non-supervisor 74 11 5 2 1 1 6 92 3 2248

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 11 4 2 2 1 3 91 4 1349
2018 Non-supervisor 76 10 4 2 3 1 4 90 5 2247
2017 Supervisor 79 10 4 1 2 0 3 92 4 1542
2017 Non-supervisor 74 11 4 3 3 1 4 90 6 2656

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 28 10 4 1 0 1 85 5 1357
2018 Non-supervisor 63 21 9 3 2 0 2 86 5 2253
2017 Supervisor 56 28 9 3 2 0 2 86 5 1547
2017 Non-supervisor 63 21 7 3 2 1 3 87 5 2657

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 23 11 6 3 0 1 79 10 1352
2018 Non-supervisor 64 18 8 4 4 1 2 84 8 2246
2017 Supervisor 62 20 9 4 3 0 2 83 8 1547
2017 Non-supervisor 63 17 7 4 4 1 4 84 8 2659

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 32 13 4 1 0 1 81 6 1347
2018 Non-supervisor 60 5 2 1 0 0 31 96 2 2240
2017 Supervisor 51 30 11 4 2 0 2 82 7 1543
2017 Non-supervisor 59 6 2 1 0 1 32 95 2 2647

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 20 5 1 0 0 3 93 2 1354
2018 Non-supervisor 72 12 5 1 1 1 9 92 2 2249
2017 Supervisor 72 17 5 2 1 0 4 92 2 1537
2017 Non-supervisor 71 12 4 1 1 1 12 94 2 2644

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 11 3 2 1 0 1 94 3 1355
2018 Non-supervisor 69 13 7 3 4 1 3 86 7 2250
2017 Supervisor 80 12 2 1 2 0 2 94 4 1545
2017 Non-supervisor 63 16 7 4 5 1 5 84 9 2659

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 28 14 3 2 0 1 81 5 1350
2018 Non-supervisor 47 29 14 5 2 1 2 78 7 2249
2017 Supervisor 55 30 9 3 2 0 1 86 5 1543
2017 Non-supervisor 48 28 13 5 2 1 3 79 8 2657

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 28 39 18 4 0 0 38 22 1356
2018 Non-supervisor 24 39 27 8 2 0 0 63 10 2257
2017 Supervisor 8 28 42 16 6 0 0 36 22 1549
2017 Non-supervisor 18 37 32 8 4 0 1 56 12 2667

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 22 41 22 6 0 0 28 31 1345
2018 Non-supervisor 6 12 34 30 16 0 0 47 19 2245
2017 Supervisor 7 21 43 22 7 0 0 29 28 1549
2017 Non-supervisor 5 13 35 29 17 1 1 46 19 2661
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 24 10 2 2 2 0 61 39 1360
2018 Non-supervisor 56 22 9 4 3 4 2 60 40 2257
2017 Supervisor 53 23 11 4 3 7 1 57 43 1551
2017 Non-supervisor 51 21 11 5 4 6 2 56 44 2668

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 519
2018 Non-supervisor 19 864
2017 Supervisor 14 614
2017 Non-supervisor 21 1081

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 519
2018 Non-supervisor 35 864
2017 Supervisor 30 614
2017 Non-supervisor 35 1081

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 519
2018 Non-supervisor 26 864
2017 Supervisor 11 614
2017 Non-supervisor 19 1081

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 519
2018 Non-supervisor 21 864
2017 Supervisor 40 614
2017 Non-supervisor 24 1081

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 519
2018 Non-supervisor 4 864
2017 Supervisor 6 614
2017 Non-supervisor 7 1081

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 519
2018 Non-supervisor 27 864

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 519
2018 Non-supervisor 31 864
2017 Supervisor 45 614
2017 Non-supervisor 43 1081

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 10 58 17 7 3 4 495
2018 Non-supervisor 10 59 15 7 3 6 809
2017 Supervisor 15 64 12 6 1 2 607
2017 Non-supervisor 11 62 12 6 3 5 1044

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 72 28 516
2018 Non-supervisor 70 30 853

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 13 9 5 4 0 6 80 10 1353
2018 Non-supervisor 56 15 8 4 5 2 11 80 10 2254

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 31 15 11 8 1 8 62 21 520
2018 Non-supervisor 22 29 16 12 9 2 10 58 24 860
2017 Supervisor 16 25 15 15 12 3 14 50 32 626
2017 Non-supervisor 17 27 15 16 11 3 11 51 32 1096

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 16 17 10 13 2 28 42 33 521
2018 Non-supervisor 11 21 15 14 14 3 21 43 37 860
2017 Supervisor 8 13 16 13 15 5 29 33 43 625
2017 Non-supervisor 8 16 14 16 18 5 22 33 47 1095
Report a problem or mistake on this page
Date modified: