2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	47	13	5	4	0	78	9	479
2018	CS-01	47	33	14	2	2	2	82	4	51
2018	CS-02	30	46	14	6	3	0	77	9	222
2018	CS-03	24	55	13	4	5	0	78	8	130
2018	CS-04	32	46	10	4	8	0	78	12	50
2018	CS-05	50	40	0	0	10	0	90	10	10
2017	CS	34	46	10	6	3	0	80	10	566
2017	CS-01	40	39	10	5	6	0	79	11	62
2017	CS-02	30	51	10	5	4	0	81	9	291
2017	CS-03	35	45	10	9	1	0	80	10	145
2017	CS-04	44	38	8	6	4	0	81	10	48
2017	CS-05	53	24	8	15	0	0	77	15	13
2014	CS	29	49	11	7	3	0	79	10	607
2014	CS-01	36	48	9	3	4	0	85	6	77
2014	CS-02	29	48	12	7	3	0	77	11	319
2014	CS-03	26	59	6	6	3	0	84	9	140
2014	CS-04	32	36	16	14	2	0	68	16	50
2011	CS	35	44	12	6	3	0	79	9	756
2011	CS-01	35	49	5	8	3	0	84	11	113
2011	CS-02	34	42	14	6	3	1	76	10	355
2011	CS-03	30	49	14	5	1	0	80	6	209
2011	CS-04	44	34	11	3	8	0	78	11	64
2011	CS-05	58	42	0	0	0	0	100	0	12
2008	CS	36	42	13	4	4	0	78	9	833
2008	CS-01	48	34	11	4	4	0	82	7	166
2008	CS-02	31	42	16	5	6	0	73	10	381
2008	CS-03	33	50	11	5	2	0	83	6	198
2008	CS-04	47	33	14	5	2	0	80	6	64
2008	CS-05	31	54	0	0	15	0	85	15	13

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	43	13	8	5	74	13	479
2018	CS-01	35	47	10	6	2	82	8	49
2018	CS-02	30	42	15	9	3	73	12	222
2018	CS-03	27	47	11	8	6	74	15	131
2018	CS-04	32	44	10	8	6	76	14	50
2018	CS-05	45	45	9	0	0	91	0	11
2017	CS	31	43	13	8	5	74	13	565
2017	CS-01	29	40	13	10	8	69	18	62
2017	CS-02	32	43	14	7	5	75	12	291
2017	CS-03	30	46	15	8	1	76	10	144
2017	CS-04	31	48	8	8	4	79	13	48
2017	CS-05	53	8	8	15	16	61	32	13

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	40	9	4	2	0	0	86	6	478
2018	CS-01	54	40	4	2	0	0	0	94	2	50
2018	CS-02	46	37	10	5	1	0	0	84	6	221
2018	CS-03	40	47	8	2	2	0	0	88	4	131
2018	CS-04	50	34	8	6	2	0	0	84	8	50
2018	CS-05	64	18	18	0	0	0	0	82	0	11
2017	CS	50	39	7	3	1	0	0	89	5	566
2017	CS-01	55	32	5	6	2	0	0	87	8	62
2017	CS-02	48	41	7	3	1	0	0	89	4	292
2017	CS-03	52	39	6	3	0	0	0	91	3	145
2017	CS-04	50	33	13	0	4	0	0	83	4	48
2017	CS-05	66	16	8	10	0	0	0	82	10	12
2014	CS	53	37	7	1	1	0	0	91	2	606
2014	CS-01	58	33	8	0	1	0	0	91	1	77
2014	CS-02	53	37	7	2	1	0	0	90	3	318
2014	CS-03	52	40	6	0	2	0	0	92	2	140
2014	CS-04	52	36	12	0	0	0	0	88	0	50
2011	CS	54	35	8	2	1	0	0	90	3	758
2011	CS-01	60	31	5	3	1	1	0	91	4	114
2011	CS-02	52	37	7	3	1	0	0	89	3	355
2011	CS-03	53	36	10	0	0	0	1	89	0	210
2011	CS-04	56	31	9	3	0	0	0	88	3	64
2011	CS-05	83	17	0	0	0	0	0	100	0	12

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	38	43	11	4	3	0	82	8	479
2018	CS-01	54	40	4	2	0	0	94	2	50
2018	CS-02	37	43	11	5	3	0	81	8	221
2018	CS-03	30	50	14	4	2	0	80	6	131
2018	CS-04	38	38	8	8	8	0	76	16	50
2018	CS-05	64	18	9	9	0	0	82	9	11
2017	CS	44	39	10	5	2	0	83	7	565
2017	CS-01	48	37	11	3	0	0	85	3	62
2017	CS-02	44	40	10	5	2	0	83	7	291
2017	CS-03	43	42	8	6	1	0	85	7	145
2017	CS-04	44	38	13	0	6	0	81	6	48
2017	CS-05	58	8	25	0	10	0	66	10	12
2014	CS	36	46	10	6	2	0	82	8	607
2014	CS-01	46	39	8	3	4	0	86	6	77
2014	CS-02	38	43	10	7	2	0	81	9	319
2014	CS-03	29	56	9	4	1	0	85	6	140
2014	CS-04	30	46	14	10	0	0	76	10	50
2011	CS	40	45	9	3	2	0	85	6	761
2011	CS-01	42	43	9	4	3	0	84	7	115
2011	CS-02	38	46	10	4	3	0	84	6	356
2011	CS-03	38	48	8	3	1	1	88	4	211
2011	CS-04	44	39	13	3	2	0	83	5	64
2011	CS-05	75	25	0	0	0	0	100	0	12
2008	CS	41	44	9	4	2	0	85	6	833
2008	CS-01	53	38	3	5	1	0	91	6	166
2008	CS-02	37	45	12	4	3	0	81	7	382
2008	CS-03	38	49	9	4	1	0	87	4	197
2008	CS-04	48	41	8	3	0	0	89	3	64
2008	CS-05	46	38	0	0	15	0	85	15	13

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	36	13	5	4	0	0	79	9	481
2018	CS-01	45	37	8	8	2	0	0	82	10	51
2018	CS-02	41	33	16	5	3	0	0	75	9	221
2018	CS-03	38	42	13	5	3	0	0	80	8	132
2018	CS-04	50	34	8	2	6	0	0	84	8	50
2018	CS-05	55	36	0	9	0	0	0	91	9	11
2017	CS	45	32	12	7	2	1	0	78	10	563
2017	CS-01	39	40	15	2	2	3	0	82	3	62
2017	CS-02	47	31	11	8	3	1	1	78	11	290
2017	CS-03	43	35	13	8	1	0	0	78	9	143
2017	CS-04	52	25	13	8	2	0	0	77	10	48
2017	CS-05	46	15	23	8	9	0	0	61	16	13
2014	CS	37	37	16	8	3	0	0	74	11	607
2014	CS-01	46	29	14	6	4	0	0	75	10	77
2014	CS-02	37	36	16	8	3	0	0	73	11	319
2014	CS-03	29	46	15	7	2	0	0	76	9	140
2014	CS-04	42	30	20	8	0	0	0	72	8	50
2011	CS	43	35	14	5	2	1	0	79	7	755
2011	CS-01	46	34	13	2	3	2	0	82	4	114
2011	CS-02	40	35	15	6	3	1	0	76	9	355
2011	CS-03	42	38	13	6	0	0	0	80	7	209
2011	CS-04	48	32	16	3	2	0	0	79	5	63
2011	CS-05	73	27	0	0	0	0	0	100	0	11

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	41	40	10	6	3	0	80	9	480
2018	CS-01	45	37	12	2	4	0	82	6	51
2018	CS-02	41	38	11	9	2	0	79	10	221
2018	CS-03	33	48	11	5	3	0	80	8	132
2018	CS-04	50	32	10	4	4	0	82	8	50
2018	CS-05	45	45	0	9	0	0	91	9	11
2017	CS	43	35	12	7	2	0	79	9	566
2017	CS-01	40	37	19	0	2	2	79	2	62
2017	CS-02	45	35	10	7	3	0	80	10	291
2017	CS-03	40	37	13	9	1	0	77	10	145
2017	CS-04	52	27	17	2	2	0	79	4	48
2017	CS-05	46	23	8	15	9	0	68	24	13
2014	CS	36	37	15	9	3	0	73	12	607
2014	CS-01	48	27	15	6	4	0	74	10	77
2014	CS-02	35	38	15	9	3	0	73	12	319
2014	CS-03	30	46	14	7	3	0	76	10	140
2014	CS-04	42	24	24	10	0	0	66	10	50
2011	CS	39	38	13	6	2	1	78	9	756
2011	CS-01	43	38	11	4	3	1	82	7	113
2011	CS-02	38	38	14	7	3	1	77	9	356
2011	CS-03	36	41	15	7	1	0	77	8	209
2011	CS-04	44	35	11	6	3	0	79	10	63
2011	CS-05	67	33	0	0	0	0	100	0	12
2008	CS	44	40	9	4	3	0	84	7	837
2008	CS-01	48	38	6	4	4	0	86	8	167
2008	CS-02	39	41	10	6	3	1	81	9	387
2008	CS-03	45	42	8	3	2	1	87	5	195
2008	CS-04	59	31	8	0	2	0	91	2	64
2008	CS-05	54	23	8	0	15	0	77	15	13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	29	14	8	5	1	0	73	13	481
2018	CS-01	41	35	16	2	4	2	0	78	6	51
2018	CS-02	42	28	14	8	6	1	0	71	14	221
2018	CS-03	41	30	15	11	3	1	0	71	14	132
2018	CS-04	42	34	12	8	4	0	0	76	12	50
2018	CS-05	82	0	0	18	0	0	0	82	18	11
2017	CS	40	28	16	8	4	4	0	71	12	565
2017	CS-01	39	24	15	8	5	10	0	70	14	62
2017	CS-02	41	28	16	7	4	3	0	71	12	290
2017	CS-03	37	32	16	11	1	3	0	71	12	145
2017	CS-04	52	23	15	4	2	4	0	78	7	48
2017	CS-05	53	15	15	8	9	0	0	68	16	13
2014	CS	37	28	17	10	5	3	0	67	16	607
2014	CS-01	40	28	14	9	5	4	0	70	15	77
2014	CS-02	36	29	16	11	5	3	1	68	16	319
2014	CS-03	34	30	22	9	4	2	0	65	12	140
2014	CS-04	38	22	18	10	6	4	2	64	17	50
2011	CS	42	28	15	8	3	5	0	73	12	756
2011	CS-01	44	23	11	12	4	5	0	71	18	113
2011	CS-02	40	26	17	8	4	6	0	70	13	356
2011	CS-03	39	34	14	7	1	4	0	77	9	209
2011	CS-04	52	22	11	11	2	2	0	76	13	63
2011	CS-05	58	25	0	0	0	0	17	100	0	12
2008	CS	39	28	15	8	5	4	0	70	14	836
2008	CS-01	41	26	14	8	4	4	1	72	13	167
2008	CS-02	36	28	17	10	6	4	0	67	16	386
2008	CS-03	43	31	13	4	5	4	1	77	9	195
2008	CS-04	47	25	17	6	2	3	0	74	8	64
2008	CS-05	46	15	0	8	23	0	8	67	33	13

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	35	10	4	2	1	1	83	7	479
2018	CS-01	57	24	10	6	4	0	0	80	10	51
2018	CS-02	48	34	9	4	1	3	1	86	5	220
2018	CS-03	35	42	15	4	3	1	1	78	7	132
2018	CS-04	44	40	8	8	0	0	0	84	8	50
2018	CS-05	55	36	0	9	0	0	0	91	9	11
2017	CS	49	33	10	2	3	2	1	84	5	566
2017	CS-01	44	32	15	2	5	3	0	78	7	62
2017	CS-02	50	33	9	2	4	2	1	85	6	292
2017	CS-03	53	31	10	3	1	1	1	86	4	144
2017	CS-04	50	35	6	4	2	0	2	87	6	48
2017	CS-05	46	30	15	0	9	0	0	76	9	13
2014	CS	53	31	10	2	2	2	0	86	4	607
2014	CS-01	58	25	10	0	1	5	0	88	1	77
2014	CS-02	53	33	9	0	2	2	1	88	2	319
2014	CS-03	53	30	9	5	1	1	0	84	7	140
2014	CS-04	50	28	12	6	2	0	2	80	8	50
2011	CS	46	34	10	3	2	4	1	84	6	756
2011	CS-01	54	30	7	2	1	5	1	90	3	112
2011	CS-02	48	30	11	4	2	4	1	82	6	356
2011	CS-03	39	42	11	3	2	2	0	83	5	210
2011	CS-04	44	33	11	5	5	2	0	79	10	63
2011	CS-05	58	42	0	0	0	0	0	100	0	12
2008	CS	46	31	11	4	4	4	1	80	8	839
2008	CS-01	56	25	9	4	2	5	0	85	6	166
2008	CS-02	45	31	10	5	4	4	1	80	10	387
2008	CS-03	43	31	16	4	4	2	2	77	7	198
2008	CS-04	39	44	8	0	6	3	0	85	6	64
2008	CS-05	38	38	8	0	15	0	0	77	15	13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	34	11	7	3	1	0	78	10	480
2018	CS-01	47	25	12	8	2	4	2	77	10	51
2018	CS-02	43	33	13	7	3	1	0	77	10	221
2018	CS-03	36	39	11	8	4	1	1	77	12	132
2018	CS-04	42	42	6	6	4	0	0	84	10	50
2018	CS-05	64	36	0	0	0	0	0	100	0	11
2017	CS	46	36	9	6	3	1	0	82	8	567
2017	CS-01	45	31	13	3	5	2	2	78	8	62
2017	CS-02	44	38	9	5	3	1	0	83	8	292
2017	CS-03	51	31	8	8	1	1	1	83	8	145
2017	CS-04	46	42	2	10	0	0	0	88	10	48
2017	CS-05	53	23	24	0	0	0	0	76	0	13
2014	CS	47	36	9	5	2	1	0	83	7	607
2014	CS-01	49	32	12	3	1	4	0	84	4	77
2014	CS-02	47	35	10	5	3	0	0	82	8	319
2014	CS-03	46	40	7	4	2	1	0	87	6	140
2014	CS-04	48	28	12	8	2	0	2	78	10	50
2011	CS	42	38	11	5	4	1	0	80	9	755
2011	CS-01	44	37	9	5	4	0	1	81	10	112
2011	CS-02	44	35	11	5	4	1	0	80	9	355
2011	CS-03	37	44	11	5	3	0	0	81	8	209
2011	CS-04	41	41	9	6	3	0	0	81	9	64
2011	CS-05	67	17	17	0	0	0	0	83	0	12
2008	CS	41	34	10	6	6	1	1	77	13	839
2008	CS-01	48	33	7	5	5	2	0	83	10	166
2008	CS-02	40	34	10	7	7	1	1	75	14	387
2008	CS-03	39	35	12	8	5	0	2	75	12	198
2008	CS-04	42	36	9	3	8	2	0	79	11	64
2008	CS-05	31	38	15	0	15	0	0	69	15	13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	33	11	5	4	1	0	80	9	478
2018	CS-01	52	28	8	6	4	2	0	82	10	50
2018	CS-02	50	30	12	4	4	1	0	81	7	221
2018	CS-03	36	39	14	6	5	1	0	76	11	132
2018	CS-04	47	37	6	6	4	0	0	84	10	49
2018	CS-05	55	45	0	0	0	0	0	100	0	11
2017	CS	55	30	7	4	3	0	0	86	7	566
2017	CS-01	48	29	8	2	11	2	0	79	13	62
2017	CS-02	53	33	8	3	3	0	0	86	6	291
2017	CS-03	62	27	6	4	1	0	1	90	5	145
2017	CS-04	63	25	2	10	0	0	0	88	10	48
2017	CS-05	53	23	15	9	0	0	0	76	9	13
2014	CS	52	33	9	4	2	0	0	84	7	607
2014	CS-01	57	32	6	3	1	1	0	90	4	77
2014	CS-02	51	33	9	4	3	0	0	84	7	319
2014	CS-03	54	32	6	6	1	0	0	86	8	140
2014	CS-04	46	28	18	4	2	0	2	76	6	50

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	37	17	5	3	12	0	71	10	481
2018	CS-01	26	38	14	4	2	16	0	76	7	50
2018	CS-02	25	36	14	5	3	15	1	73	10	222
2018	CS-03	20	38	23	5	5	9	0	63	11	132
2018	CS-04	24	44	22	2	2	6	0	72	4	50
2018	CS-05	55	27	9	9	0	0	0	82	9	11
2017	CS	33	32	16	6	4	9	1	72	11	566
2017	CS-01	34	31	16	0	8	10	2	73	9	62
2017	CS-02	33	31	16	4	3	12	1	73	9	291
2017	CS-03	33	32	15	10	3	6	1	70	13	145
2017	CS-04	40	33	17	6	2	2	0	74	9	48
2017	CS-05	38	38	8	16	0	0	0	76	16	13
2014	CS	25	35	16	6	3	15	1	71	10	604
2014	CS-01	27	31	14	7	1	16	4	72	10	76
2014	CS-02	25	31	18	4	4	17	1	68	10	318
2014	CS-03	20	41	16	6	4	13	0	71	11	140
2014	CS-04	30	44	10	10	0	4	2	79	11	50
2011	CS	21	34	18	6	3	17	1	67	11	752
2011	CS-01	21	29	16	8	3	22	1	65	14	112
2011	CS-02	22	31	20	3	3	20	1	68	7	353
2011	CS-03	18	39	19	8	4	12	0	65	14	208
2011	CS-04	31	31	14	9	5	8	2	69	16	64
2011	CS-05	17	58	0	17	0	8	0	82	18	12

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	39	20	9	6	3	0	64	16	479
2018	CS-01	32	44	10	8	2	4	0	79	10	50
2018	CS-02	23	38	19	10	5	4	1	64	16	221
2018	CS-03	16	35	27	11	8	3	0	53	20	131
2018	CS-04	16	56	16	4	6	2	0	73	10	50
2018	CS-05	45	27	18	9	0	0	0	73	9	11
2017	CS	28	35	17	10	5	3	1	66	16	566
2017	CS-01	27	37	13	8	8	6	0	69	17	62
2017	CS-02	29	37	17	8	4	4	1	69	13	291
2017	CS-03	27	30	21	14	6	1	1	58	20	145
2017	CS-04	27	46	15	8	4	0	0	73	13	48
2017	CS-05	38	15	15	32	0	0	0	53	32	13
2014	CS	21	36	19	14	5	5	1	60	20	606
2014	CS-01	30	27	22	5	5	9	3	64	12	77
2014	CS-02	21	34	20	13	5	6	1	59	20	319
2014	CS-03	15	44	16	18	7	1	0	59	25	140
2014	CS-04	26	36	18	16	2	2	0	63	18	50
2011	CS	17	40	21	10	6	5	0	60	18	754
2011	CS-01	18	42	17	9	5	10	0	66	16	113
2011	CS-02	16	39	25	8	7	5	1	58	15	352
2011	CS-03	13	42	20	14	8	3	0	57	23	210
2011	CS-04	23	34	20	16	5	2	0	59	21	64
2011	CS-05	33	58	8	0	0	0	0	92	0	12
2008	CS	26	42	16	7	4	5	0	71	12	837
2008	CS-01	35	36	9	7	5	8	1	77	13	167
2008	CS-02	23	41	19	7	4	5	1	68	12	385
2008	CS-03	23	50	13	9	3	3	0	75	11	197
2008	CS-04	30	38	20	9	3	0	0	67	13	64
2008	CS-05	15	54	15	0	15	0	0	69	15	13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	30	24	13	6	8	0	52	21	479
2018	CS-01	28	26	26	8	2	10	0	60	11	50
2018	CS-02	21	26	25	12	5	10	1	53	19	221
2018	CS-03	7	36	27	13	10	7	0	46	25	131
2018	CS-04	14	38	22	16	8	2	0	53	24	50
2018	CS-05	36	36	0	27	0	0	0	73	27	11
2017	CS	18	35	18	12	6	9	1	59	20	565
2017	CS-01	18	42	15	8	8	10	0	66	18	62
2017	CS-02	21	35	17	10	4	11	2	64	16	291
2017	CS-03	16	32	24	16	6	5	1	51	24	144
2017	CS-04	10	40	19	19	6	6	0	53	27	48
2017	CS-05	23	38	8	24	8	0	0	61	32	13
2014	CS	16	30	22	15	5	11	1	52	23	604
2014	CS-01	23	24	23	6	4	15	4	58	13	77
2014	CS-02	17	29	22	11	5	14	1	55	19	319
2014	CS-03	10	30	23	23	7	7	0	43	32	138
2014	CS-04	16	34	20	22	6	2	0	51	29	50
2011	CS	12	33	24	13	7	11	1	50	23	756
2011	CS-01	14	31	21	11	5	18	0	55	19	114
2011	CS-02	13	31	24	11	7	13	1	51	21	352
2011	CS-03	8	31	27	18	8	7	0	43	28	211
2011	CS-04	13	42	19	16	8	3	0	56	24	64
2011	CS-05	8	75	17	0	0	0	0	83	0	12
2008	CS	14	38	19	11	5	12	0	60	19	839
2008	CS-01	23	37	9	9	5	16	1	72	17	167
2008	CS-02	11	36	23	12	3	14	0	55	18	386
2008	CS-03	13	41	19	12	5	10	1	60	19	198
2008	CS-04	13	45	22	11	9	0	0	58	20	64
2008	CS-05	0	62	15	8	15	0	0	62	23	13

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	34	21	14	11	5	0	51	27	480
2018	CS-01	24	36	24	2	8	6	0	64	11	50
2018	CS-02	16	33	23	12	10	6	1	52	23	221
2018	CS-03	6	33	21	23	13	4	0	40	38	132
2018	CS-04	12	38	16	22	12	0	0	50	34	50
2018	CS-05	36	45	9	0	9	0	0	82	9	11
2017	CS	20	34	17	15	9	4	1	57	25	565
2017	CS-01	23	32	19	8	11	6	0	59	21	62
2017	CS-02	22	36	18	12	7	6	1	61	20	290
2017	CS-03	19	30	16	22	10	3	1	50	34	145
2017	CS-04	13	42	13	23	10	0	0	54	33	48
2017	CS-05	23	30	16	23	8	0	0	53	30	13
2014	CS	15	34	23	13	9	6	0	52	24	604
2014	CS-01	18	36	26	6	5	8	1	59	13	77
2014	CS-02	17	34	22	12	7	8	1	55	20	318
2014	CS-03	9	32	24	18	14	2	0	43	32	139
2014	CS-04	12	40	16	12	20	0	0	52	32	50
2011	CS	14	36	20	18	7	5	0	53	26	756
2011	CS-01	13	40	20	14	4	8	0	58	20	113
2011	CS-02	15	35	21	17	7	6	0	53	25	354
2011	CS-03	12	36	19	20	10	2	0	50	31	210
2011	CS-04	16	34	17	27	6	0	0	50	33	64
2011	CS-05	25	58	17	0	0	0	0	83	0	12
2008	CS	17	43	17	12	6	5	0	63	19	839
2008	CS-01	30	39	10	11	4	7	0	74	16	167
2008	CS-02	14	43	19	12	7	5	0	60	20	386
2008	CS-03	13	46	20	11	7	4	0	61	19	198
2008	CS-04	20	47	14	13	6	0	0	67	19	64
2008	CS-05	8	54	15	15	8	0	0	62	23	13

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	39	19	10	7	1	0	64	17	477
2018	CS-01	35	35	16	8	4	2	0	72	12	51
2018	CS-02	25	38	19	10	7	0	1	64	17	220
2018	CS-03	17	42	21	12	8	0	0	59	20	130
2018	CS-04	29	39	18	6	6	2	0	69	13	49
2018	CS-05	45	27	9	18	0	0	0	73	18	11
2017	CS	28	41	16	10	5	0	0	69	15	566
2017	CS-01	32	37	18	3	8	0	2	70	11	62
2017	CS-02	26	43	18	8	4	0	0	69	13	291
2017	CS-03	27	42	12	12	6	0	1	69	18	145
2017	CS-04	35	40	8	13	4	0	0	75	17	48
2017	CS-05	30	15	8	47	0	0	0	46	47	13
2014	CS	21	42	18	12	5	0	0	64	18	607
2014	CS-01	30	41	15	6	6	1	0	72	13	77
2014	CS-02	20	43	19	10	6	1	1	64	17	319
2014	CS-03	17	48	19	13	3	0	0	65	16	140
2014	CS-04	28	24	18	26	4	0	0	52	30	50
2011	CS	19	46	19	11	4	1	0	66	15	761
2011	CS-01	23	47	15	10	3	1	1	72	13	115
2011	CS-02	20	44	20	10	4	1	0	65	15	356
2011	CS-03	16	48	18	13	4	0	0	65	17	211
2011	CS-04	20	41	19	11	8	2	0	62	19	64
2011	CS-05	17	42	25	17	0	0	0	58	17	12

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	44	15	9	4	0	72	13	480
2018	CS-01	39	37	18	4	0	2	78	4	51
2018	CS-02	31	45	13	8	3	0	76	11	222
2018	CS-03	15	49	20	11	5	0	64	16	130
2018	CS-04	26	40	14	16	4	0	66	20	50
2018	CS-05	27	55	18	0	0	0	82	0	11
2017	CS	30	46	12	7	5	0	76	12	565
2017	CS-01	35	37	15	6	6	0	73	13	62
2017	CS-02	30	46	12	6	5	0	77	11	290
2017	CS-03	30	50	10	7	3	0	79	10	145
2017	CS-04	23	52	13	10	2	0	75	13	48
2017	CS-05	23	23	30	15	9	0	46	24	13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	12	30	21	10	8	16	3	52	22	477
2018	CS-01	16	28	22	8	6	18	2	55	18	50
2018	CS-02	12	23	20	10	6	25	4	49	23	220
2018	CS-03	8	32	24	12	11	9	3	46	27	131
2018	CS-04	14	48	16	10	6	4	2	66	17	50
2018	CS-05	9	64	9	0	9	9	0	80	10	11
2017	CS	13	23	19	12	7	21	5	49	25	565
2017	CS-01	21	8	19	13	13	24	2	39	35	62
2017	CS-02	11	19	18	9	5	31	7	48	23	290
2017	CS-03	14	32	21	12	10	8	3	51	25	145
2017	CS-04	13	40	19	23	2	2	2	54	26	48
2017	CS-05	30	46	8	9	8	0	0	76	16	13
2014	CS	15	26	18	13	4	17	6	54	22	607
2014	CS-01	19	26	15	6	4	23	6	63	15	77
2014	CS-02	16	20	18	11	5	24	7	52	22	319
2014	CS-03	9	34	21	19	4	6	6	50	27	140
2014	CS-04	14	44	20	14	2	2	4	62	17	50

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	41	13	6	4	0	1	77	10	481
2018	CS-01	39	41	10	4	6	0	0	80	10	51
2018	CS-02	38	36	14	5	4	0	2	76	9	222
2018	CS-03	26	45	17	7	4	1	0	72	11	132
2018	CS-04	30	52	4	10	4	0	0	82	14	50
2018	CS-05	55	45	0	0	0	0	0	100	0	11
2017	CS	42	39	10	5	4	0	0	81	9	567
2017	CS-01	42	35	11	2	10	0	0	77	11	62
2017	CS-02	43	38	11	4	4	0	0	81	8	292
2017	CS-03	44	39	8	6	2	0	1	83	8	145
2017	CS-04	35	48	8	4	2	2	0	85	6	48
2017	CS-05	38	30	8	24	0	0	0	68	24	13
2014	CS	44	39	8	6	2	0	0	84	7	607
2014	CS-01	52	33	10	1	1	3	0	87	3	77
2014	CS-02	45	40	8	5	3	0	0	85	8	319
2014	CS-03	42	41	6	10	0	0	0	84	10	140
2014	CS-04	40	36	16	4	2	0	2	78	6	50
2011	CS	38	39	13	5	3	1	1	79	9	757
2011	CS-01	39	42	13	4	1	2	0	83	5	112
2011	CS-02	40	37	12	6	3	1	1	79	10	355
2011	CS-03	36	39	15	4	3	2	1	77	7	211
2011	CS-04	31	41	13	8	5	0	3	74	13	64
2011	CS-05	33	50	8	8	0	0	0	83	8	12
2008	CS	33	38	13	9	6	0	0	72	15	839
2008	CS-01	47	32	8	8	5	0	0	79	13	166
2008	CS-02	34	40	11	8	6	1	0	75	14	387
2008	CS-03	28	38	18	11	5	0	1	67	15	198
2008	CS-04	20	39	25	9	6	0	0	59	16	64
2008	CS-05	0	46	15	15	23	0	0	46	38	13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	34	20	13	3	5	9	59	18	182
2018	CS-02	29	36	14	0	0	21	0	82	0	14
2018	CS-03	12	34	23	11	4	6	11	55	17	103
2018	CS-04	20	37	17	20	0	0	7	60	21	46
2018	CS-05	50	30	10	10	0	0	0	80	10	10
2017	CS	27	33	14	10	5	2	8	67	17	185
2017	CS-02	13	27	27	13	0	13	7	50	17	15
2017	CS-03	30	31	12	9	7	1	9	68	18	106
2017	CS-04	20	44	9	11	4	2	9	73	18	45
2017	CS-05	49	16	26	0	8	0	0	66	8	12
2014	CS	20	32	19	11	4	5	9	61	17	224
2014	CS-02	27	39	18	0	0	6	9	79	0	33
2014	CS-03	16	26	24	12	6	6	11	50	21	125
2014	CS-04	22	41	11	13	4	4	4	69	19	46

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	43	14	15	5	0	1	66	20	479
2018	CS-01	27	51	6	10	6	0	0	78	16	51
2018	CS-02	20	41	19	13	4	0	2	63	18	220
2018	CS-03	17	45	12	22	4	0	0	62	26	131
2018	CS-04	32	48	4	10	6	0	0	80	16	50
2018	CS-05	55	27	9	0	9	0	0	82	9	11
2017	CS	23	41	15	13	8	0	0	64	21	567
2017	CS-01	23	32	15	11	18	0	2	56	30	62
2017	CS-02	21	42	18	13	5	0	0	63	19	292
2017	CS-03	26	43	9	12	10	0	0	69	22	145
2017	CS-04	29	46	13	6	6	0	0	75	13	48
2017	CS-05	30	23	15	32	0	0	0	53	32	13
2014	CS	21	39	18	13	7	1	0	61	20	606
2014	CS-01	27	32	13	18	6	3	1	61	25	77
2014	CS-02	21	38	22	12	7	1	0	60	18	319
2014	CS-03	17	46	17	12	7	1	0	64	20	139
2014	CS-04	18	40	18	16	6	0	2	59	22	50
2011	CS	26	40	16	10	4	1	2	68	15	755
2011	CS-01	29	37	18	8	4	1	4	68	13	112
2011	CS-02	23	40	17	13	4	1	1	65	18	355
2011	CS-03	25	45	14	9	5	0	1	72	14	211
2011	CS-04	34	32	18	10	2	2	3	69	12	62
2011	CS-05	67	25	8	0	0	0	0	92	0	12
2008	CS	28	41	17	10	4	1	1	70	13	836
2008	CS-01	32	36	17	10	4	1	1	69	13	166
2008	CS-02	26	44	14	11	4	0	1	71	15	385
2008	CS-03	26	40	21	10	3	0	0	66	13	197
2008	CS-04	39	38	16	2	2	3	2	80	3	64
2008	CS-05	31	31	15	8	8	0	8	67	17	13

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	36	47	9	4	4	0	0	83	8	479
2018	CS-01	53	33	6	4	4	0	0	86	8	51
2018	CS-02	35	44	13	4	4	0	0	79	8	221
2018	CS-03	25	63	6	2	3	0	0	88	5	130
2018	CS-04	46	40	4	8	2	0	0	86	10	50
2018	CS-05	45	45	9	0	0	0	0	91	0	11
2017	CS	42	43	7	6	2	0	0	85	8	566
2017	CS-01	47	37	8	3	5	0	0	84	8	62
2017	CS-02	38	46	8	6	1	0	0	84	8	291
2017	CS-03	46	43	5	4	3	0	0	88	7	145
2017	CS-04	48	38	0	8	6	0	0	85	15	48
2017	CS-05	46	38	8	9	0	0	0	84	9	13
2014	CS	38	45	9	5	2	0	0	84	7	605
2014	CS-01	35	51	6	3	5	0	0	86	8	77
2014	CS-02	38	44	10	5	2	0	0	82	7	318
2014	CS-03	38	47	8	3	3	1	0	86	6	139
2014	CS-04	40	38	12	10	0	0	0	78	10	50
2011	CS	41	44	9	4	2	0	0	86	6	756
2011	CS-01	29	55	11	4	2	0	0	84	5	114
2011	CS-02	42	42	9	4	2	1	0	85	6	352
2011	CS-03	40	48	7	3	1	0	0	89	4	211
2011	CS-04	50	31	8	9	2	0	0	81	11	64
2011	CS-05	58	42	0	0	0	0	0	100	0	12
2008	CS	39	43	10	6	2	0	0	82	8	838
2008	CS-01	43	40	10	5	2	0	1	84	7	166
2008	CS-02	34	45	11	8	2	0	0	79	10	386
2008	CS-03	37	48	7	5	4	0	0	85	8	198
2008	CS-04	59	25	11	5	0	0	0	84	5	64
2008	CS-05	62	23	0	0	15	0	0	85	15	13

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	41	44	8	5	2	0	85	7	474
2018	CS-01	56	36	4	2	2	0	92	4	50
2018	CS-02	37	47	8	7	2	0	83	9	219
2018	CS-03	38	50	9	2	1	0	88	3	128
2018	CS-04	48	36	6	4	6	0	84	10	50
2018	CS-05	55	45	0	0	0	0	100	0	11
2017	CS	46	42	5	5	2	0	88	7	566
2017	CS-01	55	32	3	8	2	0	87	10	62
2017	CS-02	41	45	7	5	2	0	86	8	291
2017	CS-03	48	45	3	2	1	0	93	3	145
2017	CS-04	50	38	6	4	2	0	88	6	48
2017	CS-05	61	32	0	8	0	0	92	8	13
2014	CS	42	44	7	5	2	0	86	7	606
2014	CS-01	40	43	5	6	4	1	84	10	77
2014	CS-02	39	45	7	6	3	0	85	8	319
2014	CS-03	45	44	9	2	1	0	88	3	139
2014	CS-04	44	44	4	4	4	0	88	8	50
2011	CS	44	44	6	4	2	0	89	6	756
2011	CS-01	43	43	8	1	4	0	87	5	113
2011	CS-02	42	45	6	5	2	1	88	7	356
2011	CS-03	45	44	5	3	1	0	91	4	209
2011	CS-04	52	38	5	5	0	0	90	5	63
2011	CS-05	75	17	8	0	0	0	92	0	12
2008	CS	42	44	7	5	2	0	86	7	838
2008	CS-01	46	39	7	7	2	0	84	9	166
2008	CS-02	38	47	8	5	2	0	85	7	386
2008	CS-03	40	47	6	4	3	1	88	7	198
2008	CS-04	58	34	3	5	0	0	92	5	64
2008	CS-05	77	8	8	0	8	0	85	8	13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	39	18	13	10	3	0	58	23	481
2018	CS-01	29	35	10	10	10	6	0	69	21	51
2018	CS-02	14	38	20	14	10	3	1	54	25	221
2018	CS-03	11	39	23	14	12	1	0	50	27	132
2018	CS-04	20	48	14	8	6	4	0	71	15	50
2018	CS-05	36	64	0	0	0	0	0	100	0	11
2017	CS	20	39	16	15	8	2	0	61	23	564
2017	CS-01	24	35	13	6	13	8	0	65	21	62
2017	CS-02	19	37	17	16	9	2	1	57	26	290
2017	CS-03	20	41	15	16	7	1	0	62	23	144
2017	CS-04	17	52	19	10	2	0	0	69	13	48
2017	CS-05	30	38	8	24	0	0	0	68	24	13
2014	CS	18	37	21	15	7	2	0	56	22	607
2014	CS-01	28	43	10	8	5	4	1	76	14	77
2014	CS-02	17	34	22	17	8	2	0	52	25	319
2014	CS-03	13	40	26	15	6	1	0	53	21	140
2014	CS-04	16	40	22	10	6	4	2	60	17	50
2011	CS	24	38	18	10	6	3	1	65	17	754
2011	CS-01	31	30	23	6	5	2	3	64	12	113
2011	CS-02	20	38	18	12	7	4	0	61	20	354
2011	CS-03	22	43	18	11	5	1	0	66	16	210
2011	CS-04	38	38	14	6	2	0	2	77	8	63
2011	CS-05	45	55	0	0	0	0	0	100	0	11
2008	CS	24	43	17	8	6	1	0	68	14	838
2008	CS-01	32	32	18	8	7	4	1	66	15	165
2008	CS-02	18	48	18	9	6	1	0	66	15	387
2008	CS-03	25	45	17	10	4	0	0	70	13	198
2008	CS-04	41	41	11	3	2	2	2	84	5	64
2008	CS-05	38	38	0	0	23	0	0	77	23	13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	36	15	13	15	2	1	57	28	482
2018	CS-01	29	31	14	10	14	0	2	62	24	51
2018	CS-02	14	31	15	16	18	3	2	47	36	222
2018	CS-03	18	38	18	14	11	0	1	56	25	132
2018	CS-04	30	48	8	6	8	0	0	78	14	50
2018	CS-05	36	64	0	0	0	0	0	100	0	11
2017	CS	21	31	13	15	16	2	1	54	32	564
2017	CS-01	15	21	15	13	29	8	0	39	46	62
2017	CS-02	18	29	15	16	18	1	2	49	36	289
2017	CS-03	26	34	11	18	9	1	1	61	27	145
2017	CS-04	35	33	10	6	13	0	2	70	19	48
2017	CS-05	23	61	9	0	8	0	0	84	8	13
2014	CS	15	29	19	18	16	2	2	46	35	607
2014	CS-01	13	32	13	15	21	4	3	48	39	77
2014	CS-02	13	26	19	18	19	2	2	41	39	319
2014	CS-03	16	33	23	21	6	1	1	50	27	140
2014	CS-04	20	30	14	12	16	2	6	54	30	50
2011	CS	15	29	17	16	19	3	2	46	36	754
2011	CS-01	23	23	9	14	25	4	3	49	42	113
2011	CS-02	8	24	22	16	24	5	1	35	42	353
2011	CS-03	18	36	17	18	10	0	1	54	29	210
2011	CS-04	22	41	10	10	13	2	3	67	23	63
2011	CS-05	42	25	0	17	0	8	8	80	20	12
2008	CS	18	31	15	17	16	1	1	50	34	835
2008	CS-01	29	27	15	13	15	1	0	56	28	165
2008	CS-02	9	32	17	20	20	1	1	42	40	384
2008	CS-03	22	36	13	16	12	1	1	58	28	198
2008	CS-04	33	34	14	9	6	0	3	69	16	64
2008	CS-05	8	15	0	38	15	8	15	30	70	13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	43	12	9	5	1	0	74	13	479
2018	CS-01	32	38	16	6	6	2	0	71	12	50
2018	CS-02	30	41	12	11	5	0	0	72	16	222
2018	CS-03	26	50	12	8	4	0	0	76	12	130
2018	CS-04	36	44	12	8	0	0	0	80	8	50
2018	CS-05	55	36	9	0	0	0	0	91	0	11
2017	CS	34	44	10	6	4	0	0	79	11	566
2017	CS-01	35	47	5	5	6	0	2	84	11	62
2017	CS-02	32	43	13	6	5	0	0	76	11	292
2017	CS-03	37	44	10	8	2	0	0	81	10	145
2017	CS-04	35	50	6	4	4	0	0	85	8	48
2017	CS-05	49	33	18	0	0	0	0	82	0	12
2014	CS	27	44	14	10	5	0	0	71	15	607
2014	CS-01	32	40	9	12	5	0	3	74	17	77
2014	CS-02	25	43	16	11	5	0	0	68	16	319
2014	CS-03	24	52	13	6	4	0	0	76	11	140
2014	CS-04	34	32	18	16	0	0	0	66	16	50
2011	CS	29	46	12	9	3	1	0	76	12	755
2011	CS-01	34	42	13	6	3	2	1	78	9	112
2011	CS-02	25	47	14	10	3	0	0	72	13	354
2011	CS-03	30	47	11	9	2	0	0	78	11	210
2011	CS-04	34	45	5	9	6	0	0	80	16	64
2011	CS-05	50	42	8	0	0	0	0	92	0	12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	41	13	8	5	0	0	74	13	477
2018	CS-01	30	50	10	4	4	2	0	82	8	50
2018	CS-02	27	43	14	10	5	0	1	71	15	221
2018	CS-03	30	40	16	8	5	0	0	71	13	129
2018	CS-04	52	30	10	4	4	0	0	82	8	50
2018	CS-05	91	9	0	0	0	0	0	100	0	11
2017	CS	35	43	11	7	4	1	0	79	11	565
2017	CS-01	42	34	8	10	2	3	2	80	12	62
2017	CS-02	32	44	13	7	4	0	0	77	10	291
2017	CS-03	34	46	6	8	6	0	0	81	13	145
2017	CS-04	44	38	15	2	2	0	0	81	4	48
2017	CS-05	49	41	0	0	10	0	0	90	10	12
2014	CS	34	40	15	7	3	0	0	75	10	606
2014	CS-01	40	32	19	4	4	1	0	73	8	77
2014	CS-02	33	41	16	7	3	0	0	74	10	318
2014	CS-03	31	46	12	7	3	0	0	78	10	140
2014	CS-04	36	38	12	10	4	0	0	74	14	50

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	43	16	7	5	0	0	71	12	476
2018	CS-01	34	40	18	6	2	0	0	74	8	50
2018	CS-02	29	45	15	7	4	1	0	74	11	220
2018	CS-03	19	47	21	6	6	0	0	67	12	129
2018	CS-04	32	36	16	10	6	0	0	68	16	50
2018	CS-05	55	27	9	0	9	0	0	82	9	11
2017	CS	34	43	11	7	4	1	0	77	11	566
2017	CS-01	35	37	11	10	3	0	3	75	13	62
2017	CS-02	33	46	12	5	4	1	0	79	9	292
2017	CS-03	36	41	8	8	6	1	0	78	14	145
2017	CS-04	35	40	13	8	4	0	0	75	13	48
2017	CS-05	41	25	16	8	10	0	0	66	18	12
2014	CS	30	42	15	8	4	1	0	73	12	607
2014	CS-01	40	34	14	3	5	3	1	77	8	77
2014	CS-02	30	45	14	6	4	1	0	75	10	319
2014	CS-03	26	47	13	11	3	0	0	74	14	140
2014	CS-04	32	28	26	12	2	0	0	60	14	50
2011	CS	37	43	11	6	1	1	1	82	7	756
2011	CS-01	43	42	10	2	2	2	0	86	4	113
2011	CS-02	37	42	11	7	1	1	1	81	8	355
2011	CS-03	30	52	11	4	1	0	0	84	5	210
2011	CS-04	44	27	16	11	2	0	0	71	13	63
2011	CS-05	67	33	0	0	0	0	0	100	0	12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	42	19	9	6	4	1	64	16	481
2018	CS-01	18	45	12	14	6	4	2	67	21	51
2018	CS-02	16	39	23	8	7	7	1	60	16	221
2018	CS-03	14	46	23	11	4	2	1	61	15	132
2018	CS-04	28	48	6	6	8	4	0	79	15	50
2018	CS-05	64	36	0	0	0	0	0	100	0	11
2017	CS	21	38	22	7	4	7	1	64	13	564
2017	CS-01	19	35	21	8	11	5	0	58	20	62
2017	CS-02	18	37	22	7	3	10	1	63	12	289
2017	CS-03	21	40	20	11	3	4	1	64	14	145
2017	CS-04	31	46	19	0	2	2	0	79	2	48
2017	CS-05	38	30	23	0	9	0	0	68	9	13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	35	10	4	3	1	1	83	7	479
2018	CS-01	47	37	8	4	0	4	0	88	4	51
2018	CS-02	49	34	9	4	3	0	0	83	7	222
2018	CS-03	43	34	12	7	2	0	2	78	9	130
2018	CS-04	44	48	6	0	2	0	0	92	2	50
2018	CS-05	40	30	10	10	0	0	10	78	11	10
2017	CS	49	32	9	6	3	1	1	82	9	566
2017	CS-01	45	26	19	6	2	2	0	72	8	62
2017	CS-02	49	31	8	5	3	1	2	83	9	291
2017	CS-03	52	30	7	6	4	0	0	83	10	145
2017	CS-04	48	40	6	4	2	0	0	88	6	48
2017	CS-05	38	46	0	8	9	0	0	84	16	13
2014	CS	39	37	13	5	2	1	2	79	8	605
2014	CS-01	37	36	16	3	3	4	1	77	5	77
2014	CS-02	41	35	14	5	2	1	2	78	7	319
2014	CS-03	41	39	11	6	1	0	1	81	8	139
2014	CS-04	27	49	10	8	2	2	2	79	11	49
2011	CS	49	36	9	4	2	1	1	86	5	760
2011	CS-01	43	43	8	3	0	2	1	88	4	115
2011	CS-02	51	32	11	4	1	1	1	84	5	355
2011	CS-03	51	37	7	1	3	0	0	89	5	211
2011	CS-04	45	39	5	8	3	0	0	84	11	64
2011	CS-05	33	50	8	8	0	0	0	83	8	12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	35	13	4	3	1	0	80	7	480
2018	CS-01	61	29	8	0	0	2	0	92	0	51
2018	CS-02	54	33	8	2	1	0	1	89	3	221
2018	CS-03	33	38	17	7	5	0	0	71	12	131
2018	CS-04	26	40	20	6	6	2	0	67	12	50
2018	CS-05	9	18	36	18	18	0	0	27	36	11
2017	CS	48	35	10	4	2	0	1	83	7	567
2017	CS-01	50	37	5	2	2	2	3	92	3	62
2017	CS-02	58	31	5	3	1	0	1	90	4	292
2017	CS-03	38	39	16	3	4	0	1	77	7	145
2017	CS-04	25	40	15	17	4	0	0	65	21	48
2017	CS-05	0	30	38	16	15	0	0	30	32	13
2014	CS	42	36	15	5	2	0	0	77	7	607
2014	CS-01	49	39	5	6	0	0	0	88	6	77
2014	CS-02	52	33	11	3	1	0	0	85	4	319
2014	CS-03	29	44	21	4	2	0	0	73	6	140
2014	CS-04	12	30	34	16	8	0	0	42	24	50
2011	CS	37	42	13	5	2	0	0	79	7	757
2011	CS-01	51	34	10	3	2	0	1	86	4	113
2011	CS-02	42	44	12	1	1	0	0	86	2	355
2011	CS-03	28	44	18	6	4	0	0	72	10	210
2011	CS-04	19	45	11	20	5	0	0	64	25	64
2011	CS-05	8	33	25	17	17	0	0	42	33	12
2008	CS	37	39	16	5	2	0	0	77	8	838
2008	CS-01	50	40	5	4	1	0	1	91	4	166
2008	CS-02	42	41	12	3	1	0	1	84	4	386
2008	CS-03	26	39	24	6	6	0	0	65	12	198
2008	CS-04	17	36	31	11	3	0	2	54	14	64
2008	CS-05	23	15	15	38	8	0	0	38	46	13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CS	20	52	28	482
2018	CS-01	16	55	29	51
2018	CS-02	19	50	31	222
2018	CS-03	20	52	27	132
2018	CS-04	22	48	30	50
2018	CS-05	27	73	0	11
2017	CS	20	49	31	567
2017	CS-01	10	40	50	62
2017	CS-02	19	49	32	292
2017	CS-03	20	52	28	145
2017	CS-04	31	50	19	48
2017	CS-05	47	53	0	13
2014	CS	16	49	34	607
2014	CS-01	15	49	36	77
2014	CS-02	16	50	34	319
2014	CS-03	15	53	32	140
2014	CS-04	22	38	40	50
2011	CS	15	54	31	759
2011	CS-01	15	47	38	115
2011	CS-02	14	54	32	356
2011	CS-03	16	55	29	209
2011	CS-04	17	61	22	64
2011	CS-05	8	75	17	12

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CS	23	33	31	5	3	4	96
2018	CS-02	33	30	26	5	2	5	43
2018	CS-03	11	44	41	4	0	0	27
2018	CS-04	36	18	27	18	0	0	11
2017	CS	21	36	26	5	0	11	112
2017	CS-02	16	42	29	4	0	9	55
2017	CS-03	21	48	17	3	0	10	29
2017	CS-04	50	14	7	14	0	14	14
2014	CS	19	42	23	12	9999	4	100
2014	CS-01	8	25	42	8	9999	17	12
2014	CS-02	25	42	13	15	9999	4	52
2014	CS-03	14	52	19	14	9999	0	21
2014	CS-04	18	55	27	0	9999	0	11
2011	CS	17	39	31	3	9999	9	116
2011	CS-01	12	41	29	6	9999	12	17
2011	CS-02	18	41	27	6	9999	8	51
2011	CS-03	18	47	26	0	9999	9	34
2011	CS-04	18	9	64	0	9999	9	11

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	41	10	5	1	0	0	83	6	480
2018	CS-01	60	26	10	2	2	0	0	86	4	50
2018	CS-02	43	37	11	6	1	0	0	81	8	222
2018	CS-03	33	54	8	5	1	0	0	87	5	131
2018	CS-04	42	38	18	0	2	0	0	80	2	50
2018	CS-05	73	18	9	0	0	0	0	91	0	11
2017	CS	45	40	9	3	3	0	0	85	6	565
2017	CS-01	53	26	15	3	3	0	0	79	6	62
2017	CS-02	42	42	9	3	3	0	0	84	7	290
2017	CS-03	48	41	8	3	1	0	0	88	4	145
2017	CS-04	44	44	10	0	2	0	0	88	2	48
2017	CS-05	61	15	8	8	9	0	0	76	16	13
2014	CS	40	45	10	4	1	0	0	85	4	606
2014	CS-01	41	36	19	4	0	0	0	77	4	77
2014	CS-02	40	47	9	2	1	1	0	87	3	318
2014	CS-03	38	47	7	6	1	1	0	86	7	140
2014	CS-04	40	46	10	4	0	0	0	86	4	50
2011	CS	40	46	9	3	1	1	0	87	4	759
2011	CS-01	43	39	12	4	1	2	0	83	4	114
2011	CS-02	39	45	9	4	1	2	0	86	5	355
2011	CS-03	37	50	9	1	1	0	0	88	3	211
2011	CS-04	34	56	8	2	0	0	0	91	2	64
2011	CS-05	58	42	0	0	0	0	0	100	0	12
2008	CS	44	41	9	3	2	0	0	86	5	835
2008	CS-01	52	34	10	3	0	0	1	87	3	166
2008	CS-02	43	39	11	3	2	1	0	83	6	383
2008	CS-03	39	49	6	4	1	1	0	89	5	198
2008	CS-04	47	44	3	5	2	0	0	91	6	64
2008	CS-05	38	46	0	0	15	0	0	85	15	13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	47	17	10	1	2	0	71	12	481
2018	CS-01	22	50	18	4	0	6	0	77	4	50
2018	CS-02	23	45	17	9	2	3	0	71	12	222
2018	CS-03	18	47	20	12	1	1	1	66	13	132
2018	CS-04	18	54	16	10	2	0	0	72	12	50
2018	CS-05	45	36	9	9	0	0	0	82	9	11
2017	CS	28	46	14	7	2	1	0	76	10	565
2017	CS-01	37	39	18	5	2	0	0	76	6	62
2017	CS-02	30	48	14	4	2	2	0	80	6	290
2017	CS-03	23	45	14	13	3	0	1	69	17	145
2017	CS-04	23	56	8	13	0	0	0	79	13	48
2017	CS-05	46	24	15	8	8	0	0	70	15	13
2014	CS	26	43	19	7	3	2	0	71	10	606
2014	CS-01	31	45	17	8	0	0	0	76	8	77
2014	CS-02	25	42	21	6	3	3	0	69	9	319
2014	CS-03	23	47	16	9	5	1	0	70	14	139
2014	CS-04	32	40	22	4	0	2	0	73	4	50
2011	CS	22	43	18	10	3	4	0	67	14	755
2011	CS-01	21	48	16	6	4	4	0	72	11	113
2011	CS-02	23	39	20	9	3	5	0	66	13	352
2011	CS-03	20	45	17	12	3	2	1	67	16	211
2011	CS-04	25	41	14	17	3	0	0	66	20	64
2011	CS-05	17	67	17	0	0	0	0	83	0	12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	24	35	23	5	1	2	28	36	480
2018	CS-01	10	12	31	37	8	0	2	46	22	51
2018	CS-02	9	21	33	27	6	1	3	35	31	220
2018	CS-03	9	32	42	12	3	0	2	15	42	132
2018	CS-04	14	34	32	18	2	0	0	20	48	50
2018	CS-05	27	27	36	9	0	0	0	9	55	11
2017	CS	9	23	38	18	9	1	2	28	33	563
2017	CS-01	11	21	28	11	21	2	5	35	35	61
2017	CS-02	7	18	38	22	11	2	4	34	26	291
2017	CS-03	10	27	44	16	2	1	0	18	37	144
2017	CS-04	19	33	35	10	2	0	0	13	52	48
2017	CS-05	30	32	23	15	0	0	0	15	62	13
2014	CS	9	28	38	15	5	2	3	21	38	606
2014	CS-01	6	17	35	23	10	6	3	36	26	77
2014	CS-02	6	25	39	18	5	3	5	24	33	318
2014	CS-03	11	34	43	7	4	1	1	11	46	140
2014	CS-04	18	36	30	8	4	0	4	13	56	50
2011	CS	10	23	41	17	6	1	3	23	34	757
2011	CS-01	11	18	34	23	8	2	5	33	30	114
2011	CS-02	8	21	43	18	7	1	3	25	30	355
2011	CS-03	13	24	42	13	3	2	3	17	39	209
2011	CS-04	11	31	44	13	2	0	0	14	42	64
2011	CS-05	0	42	33	17	8	0	0	25	42	12
2008	CS	7	23	39	20	7	2	2	28	32	836
2008	CS-01	6	15	36	19	15	4	5	37	23	165
2008	CS-02	6	22	39	23	6	2	3	30	29	386
2008	CS-03	11	29	36	17	6	0	1	23	41	197
2008	CS-04	5	22	59	14	0	0	0	14	27	64
2008	CS-05	15	23	46	8	8	0	0	15	38	13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	5	17	27	30	16	3	3	49	22	477
2018	CS-01	12	8	24	24	24	4	4	52	22	50
2018	CS-02	4	13	21	35	21	3	3	59	18	218
2018	CS-03	4	23	33	29	8	2	2	39	28	132
2018	CS-04	4	18	42	26	8	0	2	35	22	50
2018	CS-05	0	18	27	36	18	0	0	55	18	11
2017	CS	5	12	28	29	18	4	6	51	18	560
2017	CS-01	7	13	41	11	20	3	5	34	21	61
2017	CS-02	3	8	19	32	24	5	9	65	13	288
2017	CS-03	5	19	34	31	8	2	1	40	24	144
2017	CS-04	8	10	44	27	8	0	2	36	19	48
2017	CS-05	8	8	23	47	15	0	0	62	15	13
2014	CS	5	16	31	28	11	5	5	43	23	605
2014	CS-01	9	9	22	28	15	12	5	52	22	77
2014	CS-02	3	13	29	31	12	5	7	49	18	318
2014	CS-03	4	23	37	23	7	4	2	32	29	139
2014	CS-04	8	20	38	24	6	0	4	31	29	50
2011	CS	6	15	26	29	14	5	6	48	23	755
2011	CS-01	4	11	20	30	15	10	10	56	19	113
2011	CS-02	5	12	25	29	18	4	7	53	19	354
2011	CS-03	8	19	31	25	9	4	4	37	30	209
2011	CS-04	9	20	28	33	8	2	0	41	30	64
2011	CS-05	8	25	8	50	8	0	0	58	33	12
2008	CS	3	9	18	38	24	4	5	68	13	833
2008	CS-01	1	9	10	34	28	9	9	75	13	163
2008	CS-02	4	7	16	41	23	4	5	70	12	385
2008	CS-03	4	8	26	39	20	0	3	61	12	197
2008	CS-04	0	16	19	38	28	0	0	66	16	64
2008	CS-05	8	8	31	31	23	0	0	54	15	13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	26	32	18	8	3	2	27	39	481
2018	CS-01	6	18	35	22	12	4	4	36	26	51
2018	CS-02	8	19	33	22	12	4	3	36	29	221
2018	CS-03	14	35	32	11	5	2	1	16	51	132
2018	CS-04	16	38	38	8	0	0	0	8	54	50
2018	CS-05	18	27	18	36	0	0	0	36	45	11
2017	CS	11	17	33	19	12	2	6	33	31	562
2017	CS-01	7	20	38	11	20	2	3	33	28	61
2017	CS-02	8	13	27	22	16	4	9	44	25	289
2017	CS-03	16	16	42	18	4	0	4	23	33	144
2017	CS-04	17	38	29	15	2	0	0	17	54	48
2017	CS-05	15	32	38	15	0	0	0	15	47	13
2014	CS	14	24	32	16	7	3	5	25	41	603
2014	CS-01	12	23	31	8	15	8	3	26	40	77
2014	CS-02	10	21	33	20	6	3	7	29	34	316
2014	CS-03	14	27	35	16	4	2	1	21	43	139
2014	CS-04	28	32	26	6	4	0	4	10	63	50
2011	CS	10	23	31	19	8	3	6	29	36	757
2011	CS-01	8	22	30	18	12	3	8	34	33	115
2011	CS-02	9	22	30	20	8	5	7	32	34	353
2011	CS-03	11	24	32	20	7	2	5	28	37	210
2011	CS-04	16	33	38	11	2	0	2	13	49	64
2011	CS-05	8	17	58	8	8	0	0	17	25	12
2008	CS	6	16	33	24	12	4	4	39	24	835
2008	CS-01	5	10	28	23	19	10	6	49	17	164
2008	CS-02	5	16	32	27	11	5	5	42	23	385
2008	CS-03	7	16	41	24	10	2	1	34	23	198
2008	CS-04	9	30	31	20	9	0	0	30	39	64
2008	CS-05	23	23	31	8	15	0	0	23	46	13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	6	16	35	26	14	1	3	41	22	479
2018	CS-01	0	12	18	41	22	2	6	68	13	51
2018	CS-02	2	9	35	30	21	0	3	52	12	219
2018	CS-03	11	20	45	19	5	0	2	24	31	132
2018	CS-04	14	28	36	16	6	0	0	22	42	50
2018	CS-05	18	45	27	9	0	0	0	9	64	11
2017	CS	6	12	34	29	14	1	3	45	19	561
2017	CS-01	0	15	28	21	30	3	3	54	16	61
2017	CS-02	4	7	30	35	19	1	5	57	11	289
2017	CS-03	9	17	42	26	4	0	2	31	26	144
2017	CS-04	15	27	44	10	4	0	0	15	42	48
2017	CS-05	8	23	38	32	0	0	0	32	30	13
2014	CS	7	18	35	24	10	2	4	36	26	606
2014	CS-01	4	13	16	31	25	7	5	63	19	76
2014	CS-02	5	12	36	30	10	2	4	43	18	319
2014	CS-03	10	24	43	17	4	1	1	22	34	140
2014	CS-04	10	40	38	4	4	0	4	8	52	50
2011	CS	5	13	31	31	13	2	4	47	19	755
2011	CS-01	3	11	23	32	25	2	6	61	14	114
2011	CS-02	4	9	30	35	15	3	5	55	13	354
2011	CS-03	7	15	38	28	6	1	5	36	24	208
2011	CS-04	9	31	33	23	3	0	0	27	41	64
2011	CS-05	8	25	42	17	8	0	0	25	33	12
2008	CS	4	11	33	33	16	1	2	50	16	838
2008	CS-01	2	5	17	37	32	3	4	74	8	166
2008	CS-02	4	9	33	37	14	1	2	53	13	386
2008	CS-03	6	16	41	27	10	0	1	37	22	198
2008	CS-04	3	25	47	20	5	0	0	25	28	64
2008	CS-05	8	31	31	15	8	0	8	25	42	13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	24	28	20	12	1	3	33	38	480
2018	CS-01	2	16	22	39	14	4	4	57	19	51
2018	CS-02	7	19	30	25	16	2	3	42	27	220
2018	CS-03	19	31	30	13	6	0	2	19	51	132
2018	CS-04	28	36	22	6	6	2	0	12	65	50
2018	CS-05	27	36	27	0	9	0	0	9	64	11
2017	CS	10	22	31	19	12	3	4	33	34	563
2017	CS-01	10	26	25	3	26	5	5	33	40	61
2017	CS-02	7	15	29	25	15	3	6	44	24	289
2017	CS-03	12	30	37	16	4	1	0	20	43	145
2017	CS-04	19	25	38	15	4	0	0	19	44	48
2017	CS-05	8	53	24	15	0	0	0	15	61	13
2014	CS	15	25	31	14	8	2	4	24	43	606
2014	CS-01	5	17	30	16	19	9	4	41	25	77
2014	CS-02	12	20	33	18	9	2	6	30	35	318
2014	CS-03	24	34	31	8	2	1	1	10	59	140
2014	CS-04	22	36	32	4	2	0	4	6	60	50
2011	CS	10	25	29	19	8	3	5	30	38	755
2011	CS-01	8	17	27	23	13	4	9	41	28	113
2011	CS-02	9	18	31	22	11	3	6	36	30	353
2011	CS-03	12	34	27	18	2	3	4	21	49	210
2011	CS-04	13	42	34	6	2	2	2	8	56	64
2011	CS-05	8	42	33	8	8	0	0	17	50	12
2008	CS	10	21	32	20	11	1	4	33	33	835
2008	CS-01	2	9	26	25	24	5	9	57	13	164
2008	CS-02	8	18	33	25	11	1	4	37	28	386
2008	CS-03	18	30	33	13	6	1	0	18	48	197
2008	CS-04	11	34	41	9	5	0	0	14	45	64
2008	CS-05	23	38	23	0	0	0	15	0	73	13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	7	12	29	28	17	3	3	48	20	477
2018	CS-01	4	10	18	31	22	10	6	63	16	51
2018	CS-02	6	11	27	27	23	3	3	53	18	220
2018	CS-03	11	13	35	26	12	1	2	39	25	129
2018	CS-04	6	12	40	30	6	2	4	38	19	50
2018	CS-05	0	9	45	36	9	0	0	45	9	11
2017	CS	6	13	25	28	16	5	6	50	21	562
2017	CS-01	8	19	16	21	18	8	10	47	33	62
2017	CS-02	6	9	20	28	20	7	9	58	17	288
2017	CS-03	3	15	35	32	10	1	2	44	19	145
2017	CS-04	13	17	29	31	10	0	0	42	29	48
2017	CS-05	0	23	53	16	8	0	0	24	23	13
2014	CS	4	13	29	28	13	5	7	47	20	606
2014	CS-01	3	10	21	25	19	10	12	57	16	77
2014	CS-02	4	11	26	31	14	6	8	52	17	319
2014	CS-03	6	18	35	28	9	1	2	38	25	139
2014	CS-04	4	18	44	20	8	2	4	30	23	50
2011	CS	4	15	31	25	13	5	7	43	21	754
2011	CS-01	2	14	23	23	22	9	6	53	19	111
2011	CS-02	3	13	26	29	13	6	9	49	20	355
2011	CS-03	5	19	36	22	8	3	6	33	26	209
2011	CS-04	3	14	47	23	11	0	2	35	17	64
2011	CS-05	0	0	75	8	17	0	0	25	0	12
2008	CS	5	18	31	23	14	4	5	40	25	836
2008	CS-01	3	11	20	18	29	9	12	58	18	164
2008	CS-02	3	16	31	27	13	4	6	44	21	386
2008	CS-03	9	25	34	22	8	2	0	30	35	198
2008	CS-04	6	23	48	20	2	0	0	22	30	64
2008	CS-05	0	23	38	15	8	0	15	27	27	13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	12	22	34	19	7	3	3	28	36	479
2018	CS-01	4	20	31	27	6	4	8	38	27	51
2018	CS-02	8	18	33	23	11	4	3	36	28	219
2018	CS-03	15	26	38	16	3	2	0	19	42	132
2018	CS-04	24	26	38	8	4	0	0	12	50	50
2018	CS-05	9	18	64	0	9	0	0	9	27	11
2017	CS	9	19	36	17	10	4	5	30	31	564
2017	CS-01	8	16	35	19	11	5	5	34	27	62
2017	CS-02	8	15	30	19	15	5	8	39	26	289
2017	CS-03	10	22	45	17	3	1	2	21	33	145
2017	CS-04	13	40	35	4	6	0	2	11	53	48
2017	CS-05	15	15	70	0	0	0	0	0	30	13
2014	CS	9	21	35	19	7	5	4	29	33	607
2014	CS-01	7	19	35	13	13	8	5	30	30	77
2014	CS-02	8	16	34	23	7	7	5	34	27	319
2014	CS-03	11	22	40	19	5	0	3	25	34	140
2014	CS-04	14	34	36	10	2	0	4	13	50	50

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	40	9	5	2	1	1	84	7	478
2018	CS-01	43	39	8	6	2	2	0	84	8	51
2018	CS-02	38	41	11	5	3	1	1	81	8	221
2018	CS-03	42	46	5	7	1	0	0	88	8	131
2018	CS-04	53	33	6	4	0	2	2	89	4	49
2018	CS-05	73	9	9	9	0	0	0	82	9	11
2017	CS	51	32	7	6	3	1	0	84	9	566
2017	CS-01	42	32	8	6	8	3	0	77	15	62
2017	CS-02	48	34	8	5	3	2	0	83	9	291
2017	CS-03	57	28	6	7	2	0	0	85	9	145
2017	CS-04	63	33	2	2	0	0	0	96	2	48
2017	CS-05	46	38	0	8	9	0	0	84	16	13
2014	CS	51	33	8	5	1	2	0	86	6	607
2014	CS-01	48	34	8	4	1	5	0	86	5	77
2014	CS-02	50	32	10	5	2	2	0	83	7	319
2014	CS-03	51	37	5	6	0	1	0	89	6	140
2014	CS-04	62	26	6	4	0	0	2	90	4	50

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	38	5	3	1	0	0	92	4	479
2018	CS-01	57	37	0	2	4	0	0	94	6	51
2018	CS-02	52	35	6	4	1	1	0	89	5	221
2018	CS-03	47	47	4	2	1	0	0	94	2	131
2018	CS-04	54	40	4	0	0	0	2	96	0	50
2018	CS-05	55	36	0	9	0	0	0	91	9	11
2017	CS	51	37	7	3	2	0	0	88	5	564
2017	CS-01	50	32	10	2	6	0	0	82	8	62
2017	CS-02	50	37	8	3	2	0	0	87	5	289
2017	CS-03	53	38	6	3	1	0	0	91	3	145
2017	CS-04	60	35	2	2	0	0	0	96	2	48
2017	CS-05	53	38	0	0	9	0	0	91	9	13
2014	CS	52	39	5	2	1	0	0	91	3	607
2014	CS-01	57	32	6	3	0	1	0	91	3	77
2014	CS-02	49	41	5	3	2	0	0	91	4	319
2014	CS-03	54	39	4	3	1	0	0	92	4	140
2014	CS-04	62	30	4	2	0	0	2	94	2	50

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	39	45	9	4	1	1	0	86	5	480
2018	CS-01	43	35	10	8	2	2	0	80	10	51
2018	CS-02	39	43	12	4	1	1	1	83	5	222
2018	CS-03	34	55	8	2	1	0	0	89	3	131
2018	CS-04	44	44	4	4	2	2	0	90	6	50
2018	CS-05	55	45	0	0	0	0	0	100	0	11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	38	10	3	1	4	0	85	4	480
2018	CS-01	45	43	6	2	2	2	0	90	4	51
2018	CS-02	42	36	12	2	2	5	1	83	4	221
2018	CS-03	39	42	9	5	1	5	0	85	6	132
2018	CS-04	50	36	14	0	0	0	0	86	0	50
2018	CS-05	50	40	0	0	0	10	0	100	0	10
2017	CS	43	36	11	2	2	5	0	84	4	566
2017	CS-01	44	34	8	0	6	8	0	84	7	62
2017	CS-02	40	37	11	2	3	5	1	82	5	291
2017	CS-03	46	35	12	2	1	3	0	84	3	145
2017	CS-04	50	33	10	2	0	4	0	87	2	48
2017	CS-05	30	53	9	0	0	8	0	90	0	13
2014	CS	47	36	10	2	0	3	0	87	3	604
2014	CS-01	44	38	14	1	0	3	0	84	1	77
2014	CS-02	43	36	14	2	1	4	0	83	3	318
2014	CS-03	55	35	3	3	0	3	1	94	3	139
2014	CS-04	56	38	2	0	0	4	0	98	0	50

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	42	41	10	2	2	3	0	86	4	481
2018	CS-01	45	47	4	0	2	2	0	94	2	51
2018	CS-02	41	38	12	1	3	5	0	83	4	222
2018	CS-03	38	46	12	2	1	2	0	85	2	131
2018	CS-04	50	38	8	4	0	0	0	88	4	50
2018	CS-05	64	36	0	0	0	0	0	100	0	11
2017	CS	44	39	11	3	1	2	0	84	5	563
2017	CS-01	45	29	18	3	2	3	0	77	5	62
2017	CS-02	42	39	11	3	1	3	1	84	5	290
2017	CS-03	45	41	10	3	1	0	0	86	4	143
2017	CS-04	52	38	8	0	0	2	0	91	0	48
2017	CS-05	46	38	0	8	9	0	0	84	16	13
2014	CS	45	36	14	3	1	2	0	82	4	605
2014	CS-01	46	30	16	3	3	4	0	78	5	76
2014	CS-02	40	38	15	3	1	2	0	79	5	319
2014	CS-03	50	35	11	1	0	1	1	87	1	140
2014	CS-04	56	36	6	2	0	0	0	92	2	50
2011	CS	38	42	12	2	1	4	0	84	4	757
2011	CS-01	38	38	12	3	2	8	0	82	5	114
2011	CS-02	38	42	13	2	2	4	0	83	4	354
2011	CS-03	34	49	10	3	1	2	0	85	4	210
2011	CS-04	48	38	11	2	0	2	0	87	2	64
2011	CS-05	67	33	0	0	0	0	0	100	0	12

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	39	8	3	2	1	0	88	5	479
2018	CS-01	51	35	8	2	2	2	0	88	4	51
2018	CS-02	43	42	9	3	1	1	0	87	4	220
2018	CS-03	47	39	9	4	2	0	0	86	5	132
2018	CS-04	54	38	2	4	2	0	0	92	6	50
2018	CS-05	82	18	0	0	0	0	0	100	0	11
2017	CS	49	37	9	2	2	0	0	87	5	566
2017	CS-01	45	35	11	3	5	0	0	81	8	62
2017	CS-02	47	38	10	2	2	1	1	87	3	291
2017	CS-03	52	37	6	3	2	0	0	88	6	145
2017	CS-04	58	38	2	2	0	0	0	96	2	48
2017	CS-05	61	15	15	0	9	0	0	76	9	13
2014	CS	46	40	10	3	1	0	0	86	4	607
2014	CS-01	49	36	9	5	1	0	0	85	6	77
2014	CS-02	43	43	12	2	1	0	0	85	3	319
2014	CS-03	49	39	6	4	1	1	0	89	5	140
2014	CS-04	50	36	10	4	0	0	0	86	4	50
2011	CS	42	42	11	3	2	1	0	84	5	755
2011	CS-01	49	36	11	2	1	1	0	86	3	114
2011	CS-02	39	41	12	3	3	1	0	81	7	352
2011	CS-03	37	49	11	1	1	0	0	86	2	210
2011	CS-04	48	36	8	5	3	0	0	84	8	64
2011	CS-05	83	17	0	0	0	0	0	100	0	12
2008	CS	41	40	12	4	3	1	0	82	7	839
2008	CS-01	47	35	10	2	3	1	1	84	5	167
2008	CS-02	37	41	13	4	3	2	0	79	7	386
2008	CS-03	40	44	9	4	3	0	0	84	7	198
2008	CS-04	52	36	11	0	2	0	0	88	2	64
2008	CS-05	46	31	15	0	8	0	0	77	8	13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	43	14	3	4	7	5	76	8	480
2018	CS-01	37	24	14	2	4	12	8	76	7	51
2018	CS-02	23	38	16	4	3	10	6	74	8	222
2018	CS-03	15	54	14	5	5	4	3	75	11	131
2018	CS-04	28	52	12	0	2	2	4	85	2	50
2018	CS-05	36	45	9	0	0	9	0	90	0	11
2017	CS	31	33	12	6	3	7	7	75	11	566
2017	CS-01	29	31	13	8	3	8	8	71	13	62
2017	CS-02	29	31	13	5	4	8	10	73	11	291
2017	CS-03	34	36	9	9	2	5	5	78	12	145
2017	CS-04	31	44	15	2	0	8	0	82	2	48
2017	CS-05	53	30	8	0	9	0	0	84	9	13
2014	CS	38	31	13	5	3	5	5	76	9	607
2014	CS-01	42	23	14	4	0	8	9	78	5	77
2014	CS-02	38	27	16	5	3	6	6	73	9	319
2014	CS-03	36	38	11	5	4	3	4	79	9	140
2014	CS-04	36	42	8	6	2	2	4	83	9	50

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	45	15	7	4	3	2	73	11	481
2018	CS-01	22	43	12	10	6	4	4	70	17	51
2018	CS-02	25	39	18	5	5	6	2	70	11	222
2018	CS-03	17	53	15	11	2	0	1	71	14	132
2018	CS-04	32	50	10	0	2	2	4	87	2	50
2018	CS-05	45	45	0	0	9	0	0	91	9	11
2017	CS	33	39	12	6	4	4	2	77	10	566
2017	CS-01	32	34	19	2	5	5	3	72	7	62
2017	CS-02	31	38	12	6	4	6	3	75	11	291
2017	CS-03	33	46	9	6	5	2	0	80	11	145
2017	CS-04	42	35	10	8	2	2	0	79	11	48
2017	CS-05	46	38	16	0	0	0	0	84	0	13
2014	CS	29	42	13	6	4	5	2	76	10	607
2014	CS-01	24	38	15	6	5	9	1	70	13	77
2014	CS-02	26	42	13	7	3	5	3	75	11	319
2014	CS-03	34	43	14	4	3	2	1	79	7	140
2014	CS-04	34	44	4	6	8	4	0	81	15	50
2011	CS	35	40	10	6	2	5	2	80	9	756
2011	CS-01	35	44	9	4	1	5	2	86	5	113
2011	CS-02	31	39	12	6	3	6	2	77	10	355
2011	CS-03	38	40	8	7	2	4	1	82	10	210
2011	CS-04	46	32	6	11	2	2	2	80	13	63
2011	CS-05	58	33	8	0	0	0	0	92	0	12
2008	CS	30	36	14	7	5	6	2	72	13	837
2008	CS-01	32	32	14	7	5	6	4	71	13	167
2008	CS-02	23	39	15	8	5	8	2	69	15	386
2008	CS-03	34	37	14	7	4	3	1	74	12	198
2008	CS-04	52	27	13	5	3	0	0	79	8	62
2008	CS-05	38	38	8	0	8	8	0	83	8	13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	45	14	5	2	3	0	77	8	478
2018	CS-01	29	51	10	4	2	4	0	84	6	51
2018	CS-02	31	43	14	6	1	4	1	78	8	219
2018	CS-03	21	47	17	7	5	3	0	71	12	131
2018	CS-04	42	42	14	0	2	0	0	84	2	50
2018	CS-05	36	55	9	0	0	0	0	91	0	11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	28	19	12	9	13	2	53	24	482
2018	CS-01	27	27	16	8	10	12	0	62	20	51
2018	CS-02	16	26	23	10	7	15	2	51	21	222
2018	CS-03	12	27	18	18	10	13	2	46	33	132
2018	CS-04	18	36	14	6	10	12	4	64	19	50
2018	CS-05	18	45	27	9	0	0	0	64	9	11
2017	CS	16	26	17	13	9	16	2	52	27	566
2017	CS-01	16	31	13	10	10	21	0	59	24	62
2017	CS-02	15	25	17	12	8	20	3	52	26	291
2017	CS-03	17	27	19	15	8	11	3	50	27	145
2017	CS-04	17	31	19	17	8	6	2	52	27	48
2017	CS-05	15	8	15	23	24	8	8	27	55	13
2014	CS	12	24	20	13	11	16	3	46	29	607
2014	CS-01	21	25	17	10	9	14	4	56	24	77
2014	CS-02	11	26	21	12	11	16	3	46	29	319
2014	CS-03	9	26	21	15	9	18	2	44	29	140
2014	CS-04	16	14	20	18	14	14	4	37	39	50
2011	CS	13	22	23	13	9	17	4	44	28	756
2011	CS-01	17	21	19	9	9	19	6	51	23	115
2011	CS-02	13	21	24	11	10	19	3	44	26	353
2011	CS-03	10	22	25	16	10	15	3	39	31	210
2011	CS-04	10	29	17	19	8	14	3	46	33	63
2011	CS-05	8	33	25	8	0	8	17	56	11	12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	8	92	480
2018	CS-01	10	90	51
2018	CS-02	10	90	220
2018	CS-03	8	92	132

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CS	50	40
2018	CS-02	52	21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CS	50	40
2018	CS-02	38	21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	CS	40
2018	CS-02	21
2018	CS-03	11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2018	CS	40
2018	CS-02	21
2018	CS-03	11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CS	50	40
2018	CS-02	48	21
2018	CS-03	45	11

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CS	18	40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CS	38	40
2018	CS-02	33	21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CS	25	40
2018	CS-02	29	21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CS	25	40
2018	CS-02	24	21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CS	58	40
2018	CS-02	52	21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CS	30	40
2018	CS-02	24	21
2018	CS-03	45	11

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	CS	40
2018	CS-02	21
2018	CS-03	11

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CS	18	40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CS	38	40
2018	CS-02	24	21
2018	CS-03	55	11

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CS	20	40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CS	53	40
2018	CS-02	38	21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CS	20	40

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CS	15	40

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	30	40
2018	CS-02	43	21

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CS	22	37
2018	CS-02	24	21

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CS	16	37

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CS	0	37
2018	CS-02	0	21

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CS	19	37
2018	CS-02	24	21

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CS	14	37

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CS	27	37

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CS	41	37
2018	CS-02	38	21

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	37
2018	CS-02	0	21

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CS	51	37
2018	CS-02	48	21

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CS	0	37
2018	CS-02	0	21

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CS	16	37

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	22	15	4	3	32	6	64	12	481
2018	CS-01	27	12	24	0	6	24	8	57	9	51
2018	CS-02	17	23	14	4	3	34	5	66	11	221
2018	CS-03	15	20	17	7	4	33	4	57	17	132
2018	CS-04	16	30	8	2	2	32	10	79	7	50
2018	CS-05	45	36	0	0	0	18	0	100	0	11
2017	CS	20	20	16	4	2	32	7	65	9	565
2017	CS-01	15	15	21	3	3	34	8	51	11	61
2017	CS-02	18	20	14	3	2	35	8	66	10	291
2017	CS-03	23	20	19	6	1	28	4	64	9	145
2017	CS-04	23	23	17	4	0	25	8	69	6	48
2017	CS-05	38	30	8	0	0	24	0	90	0	13
2014	CS	17	19	13	4	1	35	10	65	11	607
2014	CS-01	15	20	12	1	1	32	18	72	5	77
2014	CS-02	16	18	14	5	1	36	10	62	12	319
2014	CS-03	14	21	13	4	2	39	8	64	12	140
2014	CS-04	22	24	14	4	2	28	6	70	9	50

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	37	14	3	2	9	1	79	6	482
2018	CS-01	41	35	10	2	2	10	0	85	4	51
2018	CS-02	32	36	17	2	2	10	1	77	5	222
2018	CS-03	33	38	15	5	3	5	0	75	9	132
2018	CS-04	38	42	10	2	2	6	0	85	4	50
2018	CS-05	64	27	0	0	0	9	0	100	0	11
2017	CS	37	34	11	4	2	12	1	81	6	564
2017	CS-01	30	31	10	5	3	21	0	77	10	61
2017	CS-02	36	34	10	3	2	13	2	82	6	290
2017	CS-03	40	32	13	4	1	9	1	80	5	145
2017	CS-04	38	40	8	6	0	6	2	84	7	48
2017	CS-05	53	23	8	0	0	16	0	91	0	13
2014	CS	33	34	13	3	1	14	2	80	5	607
2014	CS-01	31	38	10	3	0	15	3	84	3	77
2014	CS-02	31	34	13	3	1	16	2	79	5	319
2014	CS-03	32	34	14	4	1	13	2	78	6	140
2014	CS-04	44	32	10	2	2	8	2	84	4	50
2011	CS	43	41	8	2	2	5	0	88	4	755
2011	CS-01	41	32	9	1	1	16	0	88	2	114
2011	CS-02	44	40	8	3	2	3	0	87	5	353
2011	CS-03	39	49	7	2	0	4	0	91	2	210
2011	CS-04	44	41	8	3	3	0	0	86	6	63
2011	CS-05	67	25	8	0	0	0	0	92	0	12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	5	95	479
2018	CS-02	6	94	219
2018	CS-03	5	95	132
2018	CS-05	0	100	11

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CS	32	25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CS	72	25
2018	CS-02	62	13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CS	0	25
2018	CS-02	0	13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CS	20	25

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CS	20	25

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CS	24	25

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	CS	20	25

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CS	32	25

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	CS	0	25
2018	CS-02	0	13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CS	0	25
2018	CS-02	0	13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	CS	24	25

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CS	0	25
2018	CS-02	0	13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CS	0	25
2018	CS-02	0	13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CS	0	25
2018	CS-02	0	13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	48	25
2018	CS-02	46	13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CS	0	24
2018	CS-02	0	13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CS	0	24
2018	CS-02	0	13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CS	0	24
2018	CS-02	0	13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CS	29	24

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CS	21	24

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CS	46	24
2018	CS-02	38	13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	24
2018	CS-02	0	13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CS	71	24
2018	CS-02	62	13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	21	15	2	2	35	6	68	7	482
2018	CS-01	27	12	20	0	2	27	12	65	3	51
2018	CS-02	18	22	13	2	3	37	5	70	8	222
2018	CS-03	14	19	18	3	2	39	4	59	9	132
2018	CS-04	20	26	6	2	0	36	10	85	4	50
2018	CS-05	36	36	9	0	0	18	0	89	0	11
2017	CS	20	18	16	1	2	35	7	66	5	565
2017	CS-01	13	11	25	2	2	39	8	47	6	61
2017	CS-02	20	19	15	1	1	36	8	69	4	292
2017	CS-03	23	19	17	1	2	34	4	67	6	144
2017	CS-04	21	19	13	4	2	31	10	68	11	48
2017	CS-05	30	15	8	0	0	39	8	86	0	13
2014	CS	19	19	15	1	1	38	8	70	3	607
2014	CS-01	21	17	13	1	0	32	15	73	2	77
2014	CS-02	17	20	16	1	1	37	8	67	4	319
2014	CS-03	16	20	15	1	0	40	7	69	3	140
2014	CS-04	18	18	12	0	0	46	6	75	0	50

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	38	12	2	2	11	1	81	5	481
2018	CS-01	39	33	6	0	2	16	4	90	2	51
2018	CS-02	30	39	14	2	2	11	1	79	5	221
2018	CS-03	33	38	14	4	2	10	0	78	6	132
2018	CS-04	38	42	10	2	2	4	2	85	4	50
2018	CS-05	45	45	0	0	0	9	0	100	0	11
2017	CS	37	32	11	2	1	14	2	83	4	564
2017	CS-01	34	23	13	5	2	23	0	74	9	61
2017	CS-02	37	32	10	1	1	16	2	85	3	291
2017	CS-03	40	35	13	1	1	9	1	84	2	144
2017	CS-04	35	35	6	6	2	8	6	83	10	48
2017	CS-05	38	30	15	0	0	16	0	82	0	13
2014	CS	34	34	13	2	0	14	2	82	3	607
2014	CS-01	41	27	10	3	0	14	5	84	3	77
2014	CS-02	31	34	14	2	1	15	2	79	3	319
2014	CS-03	34	38	13	1	0	12	1	83	2	140
2014	CS-04	38	34	14	0	0	12	2	84	0	50
2011	CS	44	40	8	1	1	6	0	89	2	757
2011	CS-01	44	31	6	1	1	18	0	90	2	114
2011	CS-02	41	43	9	1	1	5	0	89	2	355
2011	CS-03	44	43	7	1	0	4	0	91	1	210
2011	CS-04	53	31	9	5	0	2	0	86	5	64
2011	CS-05	75	25	0	0	0	0	0	100	0	12

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	50	31	10	3	4	2	0	83	7	480
2018	CS-01	53	27	12	4	2	2	0	82	6	51
2018	CS-02	52	29	9	3	3	4	0	84	7	222
2018	CS-03	42	38	12	3	5	0	0	80	8	131
2018	CS-04	48	34	10	4	4	0	0	82	8	50
2018	CS-05	73	27	0	0	0	0	0	100	0	11
2017	CS	58	26	9	2	3	2	1	85	5	566
2017	CS-01	53	24	8	6	6	2	0	79	13	62
2017	CS-02	55	28	8	2	4	2	1	86	6	291
2017	CS-03	63	24	10	1	0	1	1	89	1	145
2017	CS-04	71	17	8	2	0	2	0	89	2	48
2017	CS-05	46	30	24	0	0	0	0	76	0	13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	45	16	4	2	2	0	77	7	482
2018	CS-01	33	39	20	2	2	4	0	76	4	51
2018	CS-02	33	42	15	5	2	3	1	78	7	222
2018	CS-03	24	52	14	5	4	1	0	76	9	132
2018	CS-04	26	52	16	2	0	4	0	81	2	50
2018	CS-05	27	45	27	0	0	0	0	73	0	11
2017	CS	26	40	16	6	4	8	0	71	11	566
2017	CS-01	27	37	18	2	5	11	0	73	7	62
2017	CS-02	27	36	15	7	4	10	0	70	12	291
2017	CS-03	23	45	17	8	3	4	0	71	12	145
2017	CS-04	31	40	17	4	2	6	0	76	7	48
2017	CS-05	15	54	23	0	8	0	0	70	8	13

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	42	16	7	3	2	0	73	10	481
2018	CS-01	31	47	12	6	2	2	0	80	8	51
2018	CS-02	33	40	16	5	2	3	0	76	8	221
2018	CS-03	23	43	19	10	4	2	0	67	14	132
2018	CS-04	26	44	20	6	2	2	0	71	8	50
2018	CS-05	36	27	9	27	0	0	0	64	27	11
2017	CS	25	39	19	7	5	5	0	67	13	565
2017	CS-01	29	35	23	2	3	8	0	70	5	62
2017	CS-02	24	41	17	5	6	6	1	69	12	292
2017	CS-03	24	40	20	12	2	2	0	66	14	143
2017	CS-04	25	40	19	8	6	2	0	66	15	48
2017	CS-05	30	30	23	9	8	0	0	61	16	13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	39	27	19	8	5	0	2	68	13	479
2018	CS-01	38	32	10	12	6	0	2	71	18	50
2018	CS-02	47	22	19	6	4	0	2	71	10	221
2018	CS-03	27	31	23	11	5	0	3	61	16	131
2018	CS-04	42	34	14	4	6	0	0	76	10	50
2018	CS-05	18	36	27	18	0	0	0	55	18	11
2017	CS	41	27	15	7	7	0	3	70	14	563
2017	CS-01	30	33	12	7	17	2	0	64	24	60
2017	CS-02	42	27	18	7	4	0	3	71	11	291
2017	CS-03	43	26	12	9	8	0	2	70	18	145
2017	CS-04	44	25	17	6	4	0	4	72	11	48
2017	CS-05	38	39	8	8	8	0	0	77	15	13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	29	30	14	7	0	1	49	21	477
2018	CS-01	34	32	28	4	0	0	2	67	4	50
2018	CS-02	26	35	27	6	4	0	1	62	11	218
2018	CS-03	10	19	36	23	11	0	1	29	34	132
2018	CS-04	4	30	26	30	10	0	0	34	40	50
2018	CS-05	0	9	45	27	18	0	0	9	45	11
2017	CS	21	33	23	13	8	1	1	55	22	564
2017	CS-01	28	31	25	8	7	2	0	60	15	61
2017	CS-02	26	37	20	11	4	1	2	65	15	291
2017	CS-03	13	32	24	19	11	0	1	45	31	145
2017	CS-04	13	21	33	19	15	0	0	33	33	48
2017	CS-05	0	15	38	15	32	0	0	15	47	13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	31	23	15	5	0	1	57	20	476
2018	CS-01	34	46	10	8	0	0	2	82	8	50
2018	CS-02	36	30	22	8	3	0	1	67	11	219
2018	CS-03	11	28	30	22	8	0	1	40	30	130
2018	CS-04	10	34	16	30	10	0	0	44	40	50
2018	CS-05	0	18	36	18	27	0	0	18	45	11
2017	CS	24	33	20	14	6	1	2	59	21	562
2017	CS-01	36	25	20	7	7	0	5	64	14	59
2017	CS-02	30	35	18	10	3	1	2	67	14	291
2017	CS-03	17	32	23	18	9	0	1	49	27	145
2017	CS-04	8	33	23	23	13	0	0	42	35	48
2017	CS-05	0	23	23	39	15	0	0	23	54	13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	27	23	16	9	1	1	51	25	477
2018	CS-01	40	28	18	6	6	0	2	69	12	50
2018	CS-02	32	26	20	13	5	1	1	60	19	219
2018	CS-03	11	25	30	20	12	1	2	37	33	131
2018	CS-04	4	30	22	28	14	0	2	35	43	50
2018	CS-05	0	27	27	9	36	0	0	27	45	11
2017	CS	24	28	21	16	9	1	2	53	25	565
2017	CS-01	33	28	21	10	8	0	0	61	18	61
2017	CS-02	28	31	18	11	6	2	3	63	18	292
2017	CS-03	17	24	27	21	10	0	1	42	31	145
2017	CS-04	8	27	21	29	13	0	2	36	43	48
2017	CS-05	8	15	15	30	32	0	0	23	62	13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	54	21	10	4	3	0	7	81	8	478
2018	CS-01	66	22	6	0	2	0	4	92	2	50
2018	CS-02	64	18	5	2	3	1	8	90	5	220
2018	CS-03	44	20	14	8	4	0	9	71	13	132
2018	CS-04	35	41	14	6	2	0	2	77	8	49
2018	CS-05	18	18	55	0	9	0	0	36	9	11
2017	CS	50	24	6	6	3	1	11	83	10	563
2017	CS-01	61	17	5	5	2	2	8	87	8	59
2017	CS-02	53	23	3	3	2	1	14	90	6	292
2017	CS-03	48	23	8	9	4	0	7	77	14	145
2017	CS-04	33	38	13	8	2	0	6	76	11	48
2017	CS-05	15	15	15	23	24	0	8	33	51	13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	36	26	23	8	5	1	63	14	480
2018	CS-01	46	22	18	10	4	0	68	14	50
2018	CS-02	45	28	16	5	5	2	74	10	221
2018	CS-03	24	24	34	11	7	0	48	17	132
2018	CS-04	20	34	34	6	6	0	54	12	50
2018	CS-05	18	27	9	36	9	0	45	45	11
2017	CS	34	32	18	8	5	1	68	14	564
2017	CS-01	48	30	15	5	2	2	78	7	61
2017	CS-02	36	30	16	10	5	2	68	15	292
2017	CS-03	29	37	20	7	6	1	66	13	144
2017	CS-04	35	31	19	10	4	0	67	15	48
2017	CS-05	0	39	46	8	8	0	39	15	13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	39	24	10	4	1	1	61	14	481
2018	CS-01	31	39	24	6	0	0	0	71	6	51
2018	CS-02	25	36	22	9	4	1	2	63	14	222
2018	CS-03	15	44	27	10	2	0	1	60	12	131
2018	CS-04	6	44	28	18	4	0	0	50	22	50
2018	CS-05	27	27	27	9	9	0	0	55	18	11
2017	CS	29	35	21	9	4	1	2	65	13	565
2017	CS-01	38	31	16	10	3	2	0	70	13	61
2017	CS-02	32	35	21	7	3	1	2	69	10	292
2017	CS-03	23	38	21	11	5	0	2	62	16	144
2017	CS-04	21	35	25	10	8	0	0	56	19	48
2017	CS-05	38	8	32	23	0	0	0	46	23	13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	33	24	14	7	1	1	55	21	479
2018	CS-01	35	33	24	4	2	2	0	70	6	51
2018	CS-02	29	34	19	9	6	1	1	65	15	221
2018	CS-03	6	35	33	20	6	0	0	41	26	131
2018	CS-04	4	31	27	24	14	0	0	35	39	49
2018	CS-05	9	18	18	45	9	0	0	27	55	11
2017	CS	20	35	23	12	7	1	2	57	20	565
2017	CS-01	34	28	15	13	7	3	0	64	20	61
2017	CS-02	23	36	24	7	7	0	3	61	14	292
2017	CS-03	12	37	26	17	7	0	1	50	24	145
2017	CS-04	10	33	25	17	15	0	0	44	31	48
2017	CS-05	0	46	8	39	8	0	0	46	47	13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	33	23	11	7	0	1	59	18	480
2018	CS-01	33	33	24	4	4	0	2	68	8	51
2018	CS-02	31	31	23	8	6	1	1	63	14	222
2018	CS-03	16	37	21	17	8	0	0	53	25	131
2018	CS-04	12	31	35	16	6	0	0	43	22	49
2018	CS-05	27	36	9	18	9	0	0	64	27	11
2017	CS	26	34	22	9	6	1	2	61	16	566
2017	CS-01	28	31	21	10	8	0	2	60	18	61
2017	CS-02	29	34	20	8	5	1	2	66	14	292
2017	CS-03	25	34	21	10	8	0	1	60	18	145
2017	CS-04	13	40	33	8	6	0	0	52	15	48
2017	CS-05	30	15	23	24	8	0	0	46	32	13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	33	22	9	4	1	1	64	13	478
2018	CS-01	37	39	18	4	0	0	2	78	4	51
2018	CS-02	39	31	20	5	3	1	2	72	8	222
2018	CS-03	18	40	25	12	5	0	1	58	17	129
2018	CS-04	18	22	30	22	8	0	0	40	30	50
2018	CS-05	9	27	36	27	0	0	0	36	27	11
2017	CS	34	34	19	6	4	1	2	70	10	562
2017	CS-01	40	25	20	8	5	0	2	66	14	60
2017	CS-02	39	32	18	3	3	1	3	75	7	290
2017	CS-03	30	39	19	7	4	1	1	70	11	145
2017	CS-04	19	40	21	15	6	0	0	58	21	48
2017	CS-05	8	23	39	23	8	0	0	30	30	13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	27	14	5	4	1	3	76	10	480
2018	CS-01	55	31	8	2	4	0	0	86	6	51
2018	CS-02	48	21	16	6	5	1	3	73	11	221
2018	CS-03	40	29	14	8	5	0	4	72	13	131
2018	CS-04	46	38	10	2	2	0	2	86	4	50
2018	CS-05	55	36	9	0	0	0	0	91	0	11
2017	CS	52	26	12	4	4	0	2	80	8	562
2017	CS-01	62	21	11	0	3	0	2	85	3	61
2017	CS-02	52	25	12	3	4	0	3	79	8	289
2017	CS-03	48	31	11	6	3	0	1	80	8	145
2017	CS-04	48	27	15	8	2	0	0	75	10	48
2017	CS-05	53	24	23	0	0	0	0	77	0	13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	67	15	7	2	1	1	6	89	3	479
2018	CS-01	75	12	6	2	0	0	6	92	2	51
2018	CS-02	65	13	10	3	2	1	5	84	5	220
2018	CS-03	66	17	6	0	1	2	8	92	1	131
2018	CS-04	70	22	2	0	0	2	4	98	0	50
2018	CS-05	82	0	0	0	0	0	18	100	0	11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	73	11	4	3	4	2	4	89	7	479
2018	CS-01	80	10	0	4	4	0	2	92	8	51
2018	CS-02	72	11	5	2	5	2	4	89	7	221
2018	CS-03	71	9	5	3	5	2	5	86	9	130
2018	CS-04	76	12	2	0	2	2	6	96	2	50
2018	CS-05	73	9	0	0	0	0	18	100	0	11
2017	CS	71	14	4	2	4	1	4	89	7	563
2017	CS-01	75	12	2	3	7	2	0	88	10	60
2017	CS-02	67	16	3	3	4	2	4	89	7	291
2017	CS-03	76	10	6	0	3	1	4	91	4	144
2017	CS-04	75	15	4	2	2	0	2	91	4	48
2017	CS-05	77	15	0	0	8	0	0	92	8	13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	53	30	9	4	2	0	2	85	6	482
2018	CS-01	69	18	2	8	4	0	0	86	12	51
2018	CS-02	54	29	10	2	2	1	2	85	5	222
2018	CS-03	48	36	10	5	2	0	1	84	6	132
2018	CS-04	54	32	10	0	2	0	2	88	2	50
2018	CS-05	45	27	18	0	0	0	9	80	0	11
2017	CS	55	26	10	3	2	1	3	85	5	563
2017	CS-01	59	21	10	5	5	0	0	80	10	61
2017	CS-02	56	27	7	3	1	1	5	88	4	290
2017	CS-03	52	24	16	3	2	0	3	79	5	145
2017	CS-04	56	33	4	2	2	0	2	91	4	48
2017	CS-05	46	23	15	8	9	0	0	68	16	13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	58	23	9	4	3	1	2	83	7	480
2018	CS-01	69	14	10	2	4	0	2	84	6	51
2018	CS-02	61	21	10	2	3	1	2	85	5	220
2018	CS-03	52	30	6	8	4	0	2	82	12	132
2018	CS-04	52	26	14	2	4	0	2	80	6	50
2018	CS-05	64	0	27	0	0	0	9	70	0	11
2017	CS	62	19	7	4	4	1	4	84	8	565
2017	CS-01	64	18	3	5	7	2	2	85	12	61
2017	CS-02	61	20	6	3	4	1	5	86	8	292
2017	CS-03	66	12	12	4	3	0	3	80	7	145
2017	CS-04	57	32	2	2	4	0	2	91	7	47
2017	CS-05	53	23	8	8	9	0	0	76	16	13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	18	7	3	1	0	19	88	4	480
2018	CS-01	76	2	0	0	0	0	22	100	0	51
2018	CS-02	58	9	1	1	1	1	29	95	3	221
2018	CS-03	39	32	12	7	1	0	9	78	8	132
2018	CS-04	45	29	20	0	0	0	6	78	0	49
2018	CS-05	18	45	18	0	0	0	18	78	0	11
2017	CS	51	20	5	2	1	0	21	90	4	562
2017	CS-01	58	10	0	2	2	0	28	95	5	60
2017	CS-02	53	12	2	0	1	0	32	96	1	290
2017	CS-03	47	32	9	5	1	0	6	84	7	145
2017	CS-04	48	35	8	0	4	0	4	87	4	48
2017	CS-05	38	23	23	16	0	0	0	61	16	13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	68	13	5	1	2	1	10	91	3	482
2018	CS-01	76	12	4	0	2	0	6	94	2	51
2018	CS-02	69	10	6	0	2	1	11	90	3	222
2018	CS-03	61	19	4	2	1	2	12	92	4	132
2018	CS-04	80	14	4	0	2	0	0	94	2	50
2018	CS-05	55	0	18	0	9	0	18	67	11	11
2017	CS	67	14	3	1	1	1	12	93	3	561
2017	CS-01	72	15	3	0	2	0	8	95	2	61
2017	CS-02	64	15	2	1	1	1	17	96	2	291
2017	CS-03	68	12	6	3	1	0	10	88	5	143
2017	CS-04	77	15	2	0	6	0	0	91	6	47
2017	CS-05	70	8	15	8	0	0	0	77	8	13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	69	14	6	2	3	1	4	88	6	481
2018	CS-01	57	22	4	4	10	0	4	82	14	51
2018	CS-02	70	14	7	1	4	1	4	88	5	221
2018	CS-03	66	14	8	4	2	1	5	85	6	132
2018	CS-04	84	10	0	0	2	0	4	98	2	50
2018	CS-05	91	0	9	0	0	0	0	91	0	11
2017	CS	64	19	5	3	4	1	4	87	7	564
2017	CS-01	51	18	8	2	15	2	5	74	18	61
2017	CS-02	61	22	6	3	1	1	5	89	4	291
2017	CS-03	69	14	4	5	6	0	2	85	11	145
2017	CS-04	73	21	4	0	2	0	0	94	2	48
2017	CS-05	92	8	0	0	0	0	0	100	0	13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	28	16	4	3	1	2	77	7	480
2018	CS-01	48	26	22	2	2	0	0	74	4	50
2018	CS-02	44	30	16	4	2	1	2	77	7	222
2018	CS-03	44	26	18	4	5	1	3	73	9	131
2018	CS-04	60	28	8	0	2	0	2	90	2	50
2018	CS-05	55	27	9	9	0	0	0	82	9	11
2017	CS	48	29	11	5	3	0	3	79	9	564
2017	CS-01	48	36	10	2	3	0	2	85	5	61
2017	CS-02	43	29	14	7	3	0	4	75	10	291
2017	CS-03	57	25	9	3	4	0	2	84	7	145
2017	CS-04	46	33	6	6	6	0	2	81	13	48
2017	CS-05	70	15	8	8	0	0	0	85	8	13

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	34	33	10	5	0	0	51	15	481
2018	CS-01	20	49	24	2	6	0	0	69	8	51
2018	CS-02	22	38	31	6	2	0	1	60	9	222
2018	CS-03	11	29	39	15	6	0	0	40	21	131
2018	CS-04	10	26	36	18	10	0	0	36	28	50
2018	CS-05	0	9	55	18	18	0	0	9	36	11
2017	CS	13	31	39	11	5	0	1	44	16	567
2017	CS-01	19	37	29	6	5	2	2	58	12	62
2017	CS-02	15	32	39	10	4	0	1	47	14	292
2017	CS-03	10	33	40	10	6	1	0	44	16	145
2017	CS-04	8	21	50	17	4	0	0	29	21	48
2017	CS-05	0	0	61	32	8	0	0	0	39	13

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	6	16	38	27	12	0	0	39	23	478
2018	CS-01	10	8	33	33	14	0	2	48	18	51
2018	CS-02	3	12	38	31	15	0	0	47	16	220
2018	CS-03	7	20	44	22	6	1	0	29	27	130
2018	CS-04	10	24	30	26	10	0	0	36	34	50
2018	CS-05	18	27	36	9	9	0	0	18	45	11
2017	CS	5	16	38	28	12	1	0	40	22	566
2017	CS-01	3	8	48	25	16	0	0	41	11	61
2017	CS-02	5	14	36	31	12	1	0	44	20	292
2017	CS-03	4	21	40	23	12	0	0	35	25	145
2017	CS-04	8	17	35	31	8	0	0	40	25	48
2017	CS-05	15	39	38	8	0	0	0	8	54	13

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	62	20	8	4	2	2	1	64	36	481
2018	CS-01	47	31	6	8	6	0	2	48	52	51
2018	CS-02	67	18	5	3	2	3	1	70	30	221
2018	CS-03	61	20	15	2	1	1	0	61	39	132
2018	CS-04	64	18	4	8	2	4	0	67	33	50
2018	CS-05	36	36	9	9	9	0	0	36	64	11
2017	CS	60	18	7	2	2	9	1	67	33	567
2017	CS-01	53	21	11	3	5	6	0	57	43	62
2017	CS-02	64	17	5	1	2	9	2	72	28	292
2017	CS-03	61	17	6	3	1	11	1	69	31	145
2017	CS-04	54	19	13	10	0	2	2	57	43	48
2017	CS-05	30	23	32	8	8	0	0	30	70	13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	17	166
2018	CS-01	23	26
2018	CS-02	14	63
2018	CS-03	14	50
2017	CS	16	167
2017	CS-01	44	25
2017	CS-02	7	71
2017	CS-03	8	40
2017	CS-04	20	20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	27	166
2018	CS-01	50	26
2018	CS-02	27	63
2018	CS-03	22	50
2017	CS	26	167
2017	CS-01	40	25
2017	CS-02	20	71
2017	CS-03	15	40
2017	CS-04	40	20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	24	166
2018	CS-01	38	26
2018	CS-02	27	63
2018	CS-03	12	50
2017	CS	13	167
2017	CS-01	40	25
2017	CS-02	10	71
2017	CS-03	13	40
2017	CS-04	0	20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CS	31	166
2018	CS-01	15	26
2018	CS-02	14	63
2018	CS-03	42	50
2017	CS	31	167
2017	CS-01	20	25
2017	CS-02	14	71
2017	CS-03	45	40
2017	CS-04	60	20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CS	7	166
2018	CS-01	0	26
2018	CS-02	8	63
2018	CS-03	8	50
2017	CS	9	167
2017	CS-01	0	25
2017	CS-02	10	71
2017	CS-03	13	40
2017	CS-04	5	20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CS	24	166
2018	CS-01	19	26
2018	CS-02	19	63
2018	CS-03	24	50

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CS	28	166
2018	CS-01	19	26
2018	CS-02	24	63
2018	CS-03	28	50
2017	CS	43	167
2017	CS-01	28	25
2017	CS-02	61	71
2017	CS-03	33	40
2017	CS-04	30	20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CS	15	51	16	8	4	6	158
2018	CS-01	12	65	8	4	8	4	26
2018	CS-02	16	47	16	12	5	4	57
2018	CS-03	18	51	18	8	2	2	49
2017	CS	14	62	12	4	4	3	162
2017	CS-01	17	48	17	4	9	4	23
2017	CS-02	17	63	10	4	4	3	72
2017	CS-03	16	68	11	0	3	3	37
2017	CS-04	5	68	11	11	0	5	19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	68	32	164
2018	CS-01	73	27	26
2018	CS-02	67	33	61
2018	CS-03	73	27	51

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	17	9	5	5	1	9	79	11	482
2018	CS-01	53	20	14	0	6	0	8	79	6	51
2018	CS-02	55	16	6	7	5	1	10	81	13	222
2018	CS-03	53	17	11	7	4	0	8	76	11	132
2018	CS-04	52	18	10	0	8	2	10	80	9	50
2018	CS-05	64	27	0	9	0	0	0	91	9	11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	32	14	10	8	2	10	64	20	167
2018	CS-01	31	23	12	15	8	8	4	61	26	26
2018	CS-02	16	35	16	8	10	2	14	60	21	63
2018	CS-03	25	37	16	8	6	0	8	68	15	51
2017	CS	17	27	14	12	13	5	12	53	30	170
2017	CS-01	12	48	12	4	12	8	4	68	18	25
2017	CS-02	14	28	12	14	14	7	12	52	33	74
2017	CS-03	23	13	13	10	15	5	23	48	34	40
2017	CS-04	25	20	25	20	5	0	5	47	26	20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	23	16	10	10	5	26	49	29	167
2018	CS-01	15	35	12	12	8	15	4	62	24	26
2018	CS-02	6	30	13	13	13	0	25	49	34	63
2018	CS-03	14	14	20	8	10	6	29	42	27	51
2017	CS	7	15	18	11	16	8	25	33	40	170
2017	CS-01	4	32	24	4	20	4	12	43	29	25
2017	CS-02	9	15	19	9	15	8	24	36	36	74
2017	CS-03	5	8	18	13	18	8	33	21	50	40
2017	CS-04	5	5	15	20	10	15	30	18	55	20

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark