2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GT

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 24 16 13 0 0 0 71 13 38
2018 GT-02 56 20 16 8 0 0 0 76 8 25
2017 GT 21 37 21 10 10 0 0 58 21 48
2017 GT-02 27 27 24 12 9 0 0 55 21 33
2014 GT 29 46 12 5 7 0 0 76 12 41
2014 GT-02 33 43 13 3 7 0 0 77 10 30
2011 GT 33 37 17 6 7 0 0 70 13 54
2011 GT-02 34 37 17 3 9 0 0 71 11 35
2008 GT 18 53 18 6 4 2 0 72 10 51
2008 GT-02 22 43 19 8 5 3 0 67 14 37

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 30 22 8 5 0 0 65 14 37
2018 GT-02 42 25 29 4 0 0 0 67 4 24
2017 GT 19 31 25 10 15 0 0 50 25 48
2017 GT-02 24 30 21 6 18 0 0 55 24 33

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 54 27 16 3 0 0 0 81 3 37
2018 GT-02 63 21 17 0 0 0 0 83 0 24
2017 GT 39 39 12 6 2 2 0 79 9 47
2017 GT-02 39 36 15 6 0 3 0 78 6 33
2014 GT 58 29 2 5 5 0 0 88 10 41
2014 GT-02 60 27 3 7 3 0 0 87 10 30
2011 GT 56 30 13 0 2 0 0 85 2 54
2011 GT-02 63 23 11 0 3 0 0 86 3 35

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 41 46 11 0 3 0 0 86 3 37
2018 GT-02 46 46 8 0 0 0 0 92 0 24
2017 GT 34 36 12 9 6 2 0 72 15 47
2017 GT-02 41 31 13 9 3 3 0 74 13 32
2014 GT 44 37 7 7 5 0 0 80 12 41
2014 GT-02 43 40 10 3 3 0 0 83 7 30
2011 GT 41 41 7 6 6 0 0 81 11 54
2011 GT-02 46 37 9 3 6 0 0 83 9 35
2008 GT 31 43 14 10 2 0 0 75 12 51
2008 GT-02 38 35 11 14 3 0 0 73 16 37

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 61 24 8 5 3 0 0 84 8 38
2018 GT-02 68 20 8 4 0 0 0 88 4 25
2017 GT 29 38 17 6 10 0 0 67 16 48
2017 GT-02 36 36 15 3 9 0 0 73 12 33
2014 GT 49 27 7 12 5 0 0 76 17 41
2014 GT-02 50 27 7 10 7 0 0 77 17 30
2011 GT 30 34 23 6 6 2 0 65 12 53
2011 GT-02 31 37 20 3 9 0 0 69 11 35

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 46 35 8 8 3 0 0 81 11 37
2018 GT-02 58 29 8 4 0 0 0 88 4 24
2017 GT 27 38 21 8 6 0 0 65 14 48
2017 GT-02 33 36 21 6 3 0 0 70 9 33
2014 GT 41 32 12 7 7 0 0 73 15 41
2014 GT-02 43 30 13 7 7 0 0 73 13 30
2011 GT 32 34 23 6 6 0 0 66 11 53
2011 GT-02 38 35 15 3 9 0 0 74 12 34
2008 GT 20 47 10 20 2 2 0 68 22 51
2008 GT-02 22 43 5 24 3 3 0 67 28 37

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 21 16 8 5 3 0 70 14 38
2018 GT-02 52 20 12 8 4 4 0 75 13 25
2017 GT 23 27 10 19 14 4 2 54 35 48
2017 GT-02 24 33 6 12 15 6 3 63 30 33
2014 GT 37 20 15 20 7 2 0 58 27 41
2014 GT-02 33 23 17 13 10 3 0 59 24 30
2011 GT 30 22 17 7 19 6 0 55 27 54
2011 GT-02 34 20 17 9 14 6 0 58 24 35
2008 GT 16 35 20 16 8 6 0 54 25 51
2008 GT-02 14 38 14 19 8 8 0 56 29 37
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 63 18 5 0 8 5 0 86 8 38
2018 GT-02 60 24 4 0 8 4 0 88 8 25
2017 GT 45 29 15 6 2 2 0 76 9 48
2017 GT-02 48 27 18 3 0 3 0 78 3 33
2014 GT 59 29 5 2 5 0 0 88 7 41
2014 GT-02 60 30 3 3 3 0 0 90 7 30
2011 GT 44 26 15 4 6 6 0 75 10 54
2011 GT-02 46 29 11 3 9 3 0 76 12 35
2008 GT 33 39 16 8 2 2 0 74 10 51
2008 GT-02 30 43 19 5 3 0 0 73 8 37

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 71 16 8 3 3 0 0 87 5 38
2018 GT-02 80 8 8 4 0 0 0 88 4 25
2017 GT 41 34 17 8 0 0 0 75 8 48
2017 GT-02 42 33 18 6 0 0 0 76 6 33
2014 GT 51 29 5 5 7 0 2 82 13 41
2014 GT-02 53 33 3 3 7 0 0 87 10 30
2011 GT 39 28 19 7 7 0 0 67 15 54
2011 GT-02 37 34 14 3 11 0 0 71 14 35
2008 GT 24 51 10 10 6 0 0 75 16 51
2008 GT-02 24 51 8 11 5 0 0 76 16 37

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 74 11 5 3 8 0 0 84 11 38
2018 GT-02 72 12 4 4 8 0 0 84 12 25
2017 GT 48 36 17 0 0 0 0 83 0 48
2017 GT-02 52 39 9 0 0 0 0 91 0 33
2014 GT 66 22 5 2 5 0 0 88 7 41
2014 GT-02 70 20 3 3 3 0 0 90 7 30

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 26 8 3 5 11 0 82 9 38
2018 GT-02 52 20 8 4 0 16 0 86 5 25
2017 GT 29 29 17 13 8 4 0 61 21 48
2017 GT-02 27 27 21 15 3 6 0 58 19 33
2014 GT 34 37 12 5 2 10 0 78 8 41
2014 GT-02 37 33 10 7 0 13 0 81 8 30
2011 GT 28 30 20 7 2 13 0 66 11 54
2011 GT-02 17 40 20 9 3 11 0 65 13 35

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 24 13 11 3 3 0 73 14 38
2018 GT-02 56 12 20 8 0 4 0 71 8 25
2017 GT 27 21 25 16 10 0 0 48 27 48
2017 GT-02 30 21 21 18 9 0 0 52 27 33
2014 GT 32 32 15 12 5 5 0 67 18 41
2014 GT-02 40 27 10 13 3 7 0 72 18 30
2011 GT 30 28 22 11 6 4 0 60 17 54
2011 GT-02 29 31 20 9 9 3 0 62 18 35
2008 GT 8 35 24 18 4 12 0 49 24 51
2008 GT-02 11 38 19 16 3 14 0 56 22 37

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 37 21 8 13 5 16 0 69 22 38
2018 GT-02 40 24 8 8 0 20 0 80 10 25
2017 GT 17 21 25 20 10 6 0 40 33 48
2017 GT-02 18 24 18 21 12 6 0 45 35 33
2014 GT 29 24 22 15 2 7 0 58 18 41
2014 GT-02 37 23 17 13 0 10 0 67 15 30
2011 GT 13 39 15 9 9 15 0 61 22 54
2011 GT-02 14 37 14 9 11 14 0 60 23 35
2008 GT 4 35 31 6 10 14 0 45 18 51
2008 GT-02 5 38 22 8 11 16 0 52 23 37

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 32 30 16 3 8 11 0 70 12 37
2018 GT-02 38 21 17 4 4 17 0 70 10 24
2017 GT 19 21 34 19 8 0 0 40 27 48
2017 GT-02 24 15 33 21 6 0 0 39 27 33
2014 GT 27 32 17 15 5 5 0 62 20 41
2014 GT-02 33 27 10 20 3 7 0 64 25 30
2011 GT 17 33 20 13 7 9 0 55 22 54
2011 GT-02 20 34 17 11 9 9 0 59 22 35
2008 GT 14 29 22 18 14 4 0 45 33 51
2008 GT-02 16 19 24 19 16 5 0 37 37 37
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 32 37 11 13 8 0 0 68 21 38
2018 GT-02 28 40 12 12 8 0 0 68 20 25
2017 GT 17 31 27 8 15 2 0 49 24 48
2017 GT-02 15 24 30 12 15 3 0 41 28 33
2014 GT 29 24 24 12 10 0 0 54 22 41
2014 GT-02 30 30 20 10 10 0 0 60 20 30
2011 GT 26 35 13 13 9 2 2 63 23 54
2011 GT-02 29 40 11 11 6 0 3 71 18 35

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 42 39 5 11 3 0 0 82 13 38
2018 GT-02 44 40 4 8 4 0 0 84 12 25
2017 GT 23 35 19 19 4 0 0 58 23 48
2017 GT-02 21 36 18 21 3 0 0 58 24 33

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 21 21 13 16 8 21 0 53 30 38
2018 GT-02 20 12 16 20 8 24 0 42 37 25
2017 GT 13 29 16 10 13 13 6 52 28 48
2017 GT-02 12 30 15 15 12 9 6 50 32 33
2014 GT 17 22 22 15 12 7 5 44 31 41
2014 GT-02 20 30 10 17 13 7 3 56 33 30

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 50 34 5 0 11 0 0 84 11 38
2018 GT-02 48 36 4 0 12 0 0 84 12 25
2017 GT 35 36 17 8 4 0 0 71 13 48
2017 GT-02 33 30 24 9 3 0 0 64 12 33
2014 GT 51 32 12 2 2 0 0 83 5 41
2014 GT-02 50 33 13 3 0 0 0 83 3 30
2011 GT 33 33 20 6 7 0 0 67 13 54
2011 GT-02 34 40 9 6 11 0 0 74 17 35
2008 GT 24 45 24 4 4 0 0 69 8 51
2008 GT-02 27 43 19 5 5 0 0 70 11 37

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 30 43 5 14 8 0 0 73 22 37
2018 GT-02 42 29 0 17 13 0 0 71 29 24
2017 GT 17 27 13 27 14 2 0 45 42 48
2017 GT-02 21 24 12 24 15 3 0 47 41 33
2014 GT 12 46 15 17 10 0 0 58 27 41
2014 GT-02 10 50 10 20 10 0 0 60 30 30
2011 GT 31 39 15 6 9 0 0 70 15 54
2011 GT-02 29 43 11 3 14 0 0 71 17 35
2008 GT 14 46 10 18 10 0 2 61 29 50
2008 GT-02 17 44 11 14 11 0 3 63 26 36

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 39 39 8 11 3 0 0 79 13 38
2018 GT-02 40 40 8 8 4 0 0 80 12 25
2017 GT 25 31 25 10 8 0 0 57 19 48
2017 GT-02 30 30 24 9 6 0 0 61 15 33
2014 GT 24 32 24 15 5 0 0 56 20 41
2014 GT-02 23 37 27 10 3 0 0 60 13 30
2011 GT 30 48 11 7 4 0 0 78 11 54
2011 GT-02 34 49 6 6 6 0 0 83 11 35
2008 GT 33 43 12 8 2 2 0 78 10 51
2008 GT-02 32 41 14 8 3 3 0 75 11 37

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 49 27 16 5 3 0 0 76 8 37
2018 GT-02 50 29 13 8 0 0 0 79 8 24
2017 GT 34 35 17 10 4 0 0 69 15 48
2017 GT-02 39 30 12 15 3 0 0 70 18 33
2014 GT 27 39 10 20 5 0 0 66 24 41
2014 GT-02 27 40 10 20 3 0 0 67 23 30
2011 GT 33 35 20 9 2 0 0 69 11 54
2011 GT-02 40 31 23 3 3 0 0 71 6 35
2008 GT 22 65 4 6 2 2 0 88 8 51
2008 GT-02 27 54 5 8 3 3 0 83 11 37

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 18 26 24 13 18 0 0 45 32 38
2018 GT-02 24 28 24 8 16 0 0 52 24 25
2017 GT 17 21 25 17 18 2 0 39 36 48
2017 GT-02 21 24 21 15 15 3 0 47 31 33
2014 GT 20 39 12 17 10 2 0 60 28 41
2014 GT-02 17 47 7 17 10 3 0 65 28 30
2011 GT 19 37 17 7 15 4 2 59 24 54
2011 GT-02 23 29 17 6 20 3 3 55 27 35
2008 GT 16 39 20 8 16 2 0 56 24 51
2008 GT-02 19 38 19 5 16 3 0 58 22 37

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 21 13 16 37 0 0 34 53 38
2018 GT-02 16 24 16 8 36 0 0 40 44 25
2017 GT 8 19 17 15 37 2 2 28 54 48
2017 GT-02 12 21 18 3 39 3 3 35 45 33
2014 GT 15 20 15 15 34 0 2 35 50 41
2014 GT-02 17 23 17 7 33 0 3 41 41 30
2011 GT 7 17 15 17 37 4 4 26 58 54
2011 GT-02 9 20 14 11 34 6 6 32 52 35
2008 GT 6 22 12 25 31 4 0 29 59 51
2008 GT-02 5 24 11 27 27 5 0 31 57 37

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 35 11 14 5 0 0 70 19 37
2018 GT-02 46 29 4 17 4 0 0 75 21 24
2017 GT 15 31 17 20 13 4 0 48 34 48
2017 GT-02 15 24 21 21 12 6 0 42 35 33
2014 GT 15 51 15 12 7 0 0 66 20 41
2014 GT-02 13 63 10 7 7 0 0 77 13 30
2011 GT 26 35 15 15 6 4 0 63 21 54
2011 GT-02 23 40 17 11 6 3 0 65 18 35

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 42 28 19 8 3 0 0 69 11 36
2018 GT-02 43 26 22 4 4 0 0 70 9 23
2017 GT 23 27 17 14 17 2 0 51 31 48
2017 GT-02 24 27 12 15 18 3 0 53 34 33
2014 GT 24 37 12 12 15 0 0 61 27 41
2014 GT-02 23 43 10 10 13 0 0 67 23 30

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 41 5 8 3 5 0 83 11 37
2018 GT-02 38 42 8 4 0 8 0 86 5 24
2017 GT 25 36 19 10 10 0 0 61 20 48
2017 GT-02 30 30 18 12 9 0 0 61 21 33
2014 GT 32 44 12 10 2 0 0 76 12 41
2014 GT-02 33 47 13 7 0 0 0 80 7 30
2011 GT 31 44 13 6 2 2 2 79 8 54
2011 GT-02 34 43 11 3 3 3 3 82 6 35

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 18 39 21 5 11 5 0 61 17 38
2018 GT-02 16 40 24 8 4 8 0 61 13 25
2017 GT 10 31 21 13 15 10 0 47 30 48
2017 GT-02 12 27 21 15 18 6 0 42 35 33

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 55 32 5 5 3 0 0 87 8 38
2018 GT-02 64 24 4 4 4 0 0 88 8 25
2017 GT 34 38 14 8 6 0 0 71 15 48
2017 GT-02 36 45 9 6 3 0 0 82 9 33
2014 GT 49 34 10 0 5 2 0 85 5 41
2014 GT-02 47 37 7 0 7 3 0 86 7 30
2011 GT 41 31 13 9 4 0 2 74 13 54
2011 GT-02 40 31 9 11 6 0 3 74 18 35

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 63 16 16 3 3 0 0 79 5 38
2018 GT-02 72 12 16 0 0 0 0 84 0 25
2017 GT 50 29 6 10 0 0 4 82 11 48
2017 GT-02 52 30 6 9 0 0 3 84 9 33
2014 GT 63 22 5 7 2 0 0 85 10 41
2014 GT-02 63 23 3 7 3 0 0 87 10 30
2011 GT 37 37 20 2 4 0 0 74 6 54
2011 GT-02 43 31 17 3 6 0 0 74 9 35
2008 GT 33 41 18 4 2 0 2 76 6 51
2008 GT-02 43 35 19 0 0 0 3 81 0 37

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GT 21 39 39 38
2018 GT-02 16 44 40 25
2017 GT 27 29 43 48
2017 GT-02 27 30 42 33
2014 GT 27 37 37 41
2014 GT-02 30 33 37 30
2011 GT 30 30 41 54
2011 GT-02 34 29 37 35

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 GT 0 15 38 0 31 15 13
2014 GT 0 36 18 9 9999 37 11
2011 GT 6 31 25 6 9999 31 16
2011 GT-02 8 25 17 8 9999 42 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 54 32 5 5 3 0 0 86 8 37
2018 GT-02 63 33 4 0 0 0 0 96 0 24
2017 GT 34 43 8 6 8 0 0 77 15 48
2017 GT-02 39 36 12 6 6 0 0 76 12 33
2014 GT 37 41 12 2 7 0 0 78 10 41
2014 GT-02 40 37 13 3 7 0 0 77 10 30
2011 GT 41 43 7 6 0 4 0 87 6 54
2011 GT-02 40 46 11 0 0 3 0 88 0 35
2008 GT 33 49 10 2 4 2 0 84 6 51
2008 GT-02 41 46 5 3 3 3 0 89 6 37

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 34 53 5 3 3 3 0 89 5 38
2018 GT-02 36 48 8 4 0 4 0 88 4 25
2017 GT 25 40 22 8 2 2 0 66 11 48
2017 GT-02 30 39 15 12 0 3 0 72 13 33
2014 GT 27 51 12 2 5 2 0 80 8 41
2014 GT-02 27 47 17 3 3 3 0 76 7 30
2011 GT 26 40 19 8 4 4 0 69 12 53
2011 GT-02 26 38 21 9 6 0 0 65 15 34

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 5 18 24 26 26 0 0 53 24 38
2018 GT-02 0 8 24 28 40 0 0 68 8 25
2017 GT 21 20 29 17 8 0 4 26 43 48
2017 GT-02 24 18 24 18 12 0 3 31 44 33
2014 GT 2 20 46 12 15 0 5 28 23 41
2014 GT-02 0 20 47 13 17 0 3 31 21 30
2011 GT 4 22 30 22 17 0 6 41 27 54
2011 GT-02 6 23 23 20 26 0 3 47 29 35
2008 GT 4 25 41 10 8 2 10 20 33 51
2008 GT-02 3 22 43 14 11 0 8 26 26 37

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 0 18 11 26 42 0 3 70 19 38
2018 GT-02 0 12 4 28 52 0 4 83 13 25
2017 GT 18 17 19 17 21 2 6 41 38 48
2017 GT-02 15 24 18 18 18 0 6 39 42 33
2014 GT 10 5 20 27 29 5 5 62 16 41
2014 GT-02 10 7 17 27 30 7 3 63 19 30
2011 GT 2 15 11 26 31 9 6 67 20 54
2011 GT-02 3 20 11 23 34 6 3 63 25 35
2008 GT 4 12 25 33 18 4 4 55 17 51
2008 GT-02 3 11 22 35 24 3 3 63 14 37

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 11 11 29 21 26 0 3 49 22 38
2018 GT-02 4 8 28 24 36 0 0 60 12 25
2017 GT 21 18 34 8 10 2 6 21 43 48
2017 GT-02 24 15 30 9 12 3 6 23 43 33
2014 GT 17 17 32 15 15 0 5 31 36 41
2014 GT-02 10 17 37 13 17 0 7 32 29 30
2011 GT 7 33 22 11 20 4 2 33 43 54
2011 GT-02 11 29 14 14 29 0 3 44 41 35
2008 GT 6 29 33 14 10 2 6 26 38 51
2008 GT-02 8 24 30 16 14 3 5 32 35 37

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 13 11 16 32 29 0 0 61 24 38
2018 GT-02 4 4 16 36 40 0 0 76 8 25
2017 GT 6 19 27 19 15 4 10 39 29 48
2017 GT-02 3 15 33 18 12 6 12 37 22 33
2014 GT 2 10 34 32 17 0 5 51 13 41
2014 GT-02 3 13 30 30 20 0 3 52 17 30
2011 GT 2 13 30 31 19 2 4 53 16 54
2011 GT-02 3 14 17 37 23 3 3 64 18 35
2008 GT 4 22 35 22 12 0 6 35 27 51
2008 GT-02 0 24 27 27 16 0 5 46 26 37

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 8 11 21 29 26 3 3 58 19 38
2018 GT-02 0 4 20 28 40 4 4 74 4 25
2017 GT 21 16 21 19 4 6 11 28 46 47
2017 GT-02 25 13 16 19 6 9 13 32 48 32
2014 GT 15 20 32 15 12 0 7 29 37 41
2014 GT-02 13 17 30 20 13 0 7 36 32 30
2011 GT 11 9 26 30 19 2 4 51 22 54
2011 GT-02 9 11 17 31 29 0 3 62 21 35
2008 GT 12 31 18 18 16 0 6 35 46 51
2008 GT-02 11 27 19 19 22 0 3 42 39 37

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 3 26 16 18 32 3 3 53 31 38
2018 GT-02 0 28 0 20 48 4 0 71 29 25
2017 GT 31 6 21 17 8 6 10 30 45 48
2017 GT-02 30 9 21 6 12 9 12 23 50 33
2014 GT 10 22 20 10 25 5 8 40 37 40
2014 GT-02 10 28 24 7 17 7 7 28 44 29
2011 GT 2 7 17 28 28 7 11 68 11 54
2011 GT-02 3 6 17 20 31 9 14 67 11 35
2008 GT 2 12 20 24 24 4 14 59 17 50
2008 GT-02 3 17 19 19 25 6 11 53 23 36

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 8 13 32 24 18 5 0 44 22 38
2018 GT-02 0 8 32 24 28 8 0 57 9 25
2017 GT 15 17 29 15 15 6 4 33 35 48
2017 GT-02 12 18 24 15 18 9 3 38 34 33
2014 GT 17 22 19 17 15 2 7 35 43 41
2014 GT-02 13 20 23 17 17 3 7 37 37 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 63 21 3 8 5 0 0 84 13 38
2018 GT-02 56 28 4 8 4 0 0 84 12 25
2017 GT 50 29 8 6 4 0 2 81 11 48
2017 GT-02 45 33 12 6 3 0 0 79 9 33
2014 GT 54 27 10 7 0 2 0 83 8 41
2014 GT-02 53 30 13 3 0 0 0 83 3 30

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 62 27 5 5 0 0 0 89 5 37
2018 GT-02 60 28 8 4 0 0 0 88 4 25
2017 GT 42 39 6 11 0 0 2 82 11 47
2017 GT-02 41 38 9 13 0 0 0 78 13 32
2014 GT 48 37 5 10 0 0 0 85 10 40
2014 GT-02 50 37 3 10 0 0 0 87 10 30

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 66 21 8 3 3 0 0 87 5 38
2018 GT-02 64 28 8 0 0 0 0 92 0 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 61 32 5 0 3 0 0 92 3 38
2018 GT-02 60 36 4 0 0 0 0 96 0 25
2017 GT 40 31 18 2 0 8 0 78 2 48
2017 GT-02 39 30 18 3 0 9 0 77 3 33
2014 GT 61 32 7 0 0 0 0 93 0 41
2014 GT-02 57 37 7 0 0 0 0 93 0 30

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 58 34 3 3 3 0 0 92 5 38
2018 GT-02 68 28 0 4 0 0 0 96 4 25
2017 GT 42 34 20 0 2 2 0 77 2 48
2017 GT-02 45 36 15 0 0 3 0 84 0 33
2014 GT 56 34 2 2 2 0 2 92 5 41
2014 GT-02 57 33 3 3 0 0 3 93 3 30
2011 GT 30 39 20 7 0 4 0 71 8 54
2011 GT-02 26 51 14 6 0 3 0 79 6 35

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 54 38 5 0 3 0 0 92 3 37
2018 GT-02 63 38 0 0 0 0 0 100 0 24
2017 GT 34 42 19 4 2 0 0 75 6 48
2017 GT-02 39 42 15 3 0 0 0 82 3 33
2014 GT 66 29 5 0 0 0 0 95 0 41
2014 GT-02 67 30 3 0 0 0 0 97 0 30
2011 GT 39 31 20 7 2 0 0 70 9 54
2011 GT-02 40 37 14 6 3 0 0 77 9 35
2008 GT 25 49 18 2 6 0 0 75 8 51
2008 GT-02 27 38 24 3 8 0 0 65 11 37

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 42 29 11 0 11 5 3 77 11 38
2018 GT-02 40 24 12 0 12 8 4 73 14 25
2017 GT 25 36 27 2 4 2 4 65 6 48
2017 GT-02 30 30 30 3 0 3 3 65 3 33
2014 GT 39 29 15 5 5 5 2 74 11 41
2014 GT-02 40 33 13 3 3 3 3 79 7 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 24 16 0 3 8 3 79 3 38
2018 GT-02 44 16 24 0 0 12 4 71 0 25
2017 GT 23 34 21 8 8 6 0 60 17 48
2017 GT-02 24 27 21 12 6 9 0 57 20 33
2014 GT 46 34 7 7 2 2 0 82 10 41
2014 GT-02 43 37 10 3 3 3 0 83 7 30
2011 GT 39 30 20 6 0 6 0 73 6 54
2011 GT-02 37 29 23 6 0 6 0 70 6 35
2008 GT 20 39 16 12 2 10 2 67 16 51
2008 GT-02 16 38 16 14 0 14 3 65 16 37

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 53 34 8 0 3 3 0 89 3 38
2018 GT-02 44 40 12 0 0 4 0 88 0 25

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 34 13 11 5 13 16 8 62 24 38
2018 GT-02 28 12 16 0 12 24 8 59 18 25
2017 GT 13 21 27 17 10 10 2 38 30 48
2017 GT-02 15 27 24 15 6 9 3 48 24 33
2014 GT 20 24 34 7 10 2 2 46 18 41
2014 GT-02 20 30 30 3 10 3 3 53 14 30
2011 GT 15 13 31 9 15 13 4 33 29 54
2011 GT-02 14 17 31 6 14 11 6 38 24 35

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 24 5 21 5 8 24 13 46 21 38
2018 GT-02 24 4 12 4 8 32 16 54 23 25
2017 GT 21 17 21 2 4 27 8 59 9 48
2017 GT-02 24 21 15 3 0 30 6 71 5 33
2014 GT 17 15 24 5 7 27 5 46 18 41
2014 GT-02 17 13 27 3 7 26 7 45 15 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 39 21 18 5 3 13 0 70 9 38
2018 GT-02 36 16 20 8 0 20 0 65 10 25
2017 GT 29 25 29 0 2 13 2 64 2 48
2017 GT-02 30 21 30 0 0 15 3 63 0 33
2014 GT 32 17 27 7 2 15 0 57 11 41
2014 GT-02 30 13 23 10 3 20 0 54 17 30
2011 GT 43 33 15 0 0 9 0 84 0 54
2011 GT-02 46 34 9 0 0 11 0 90 0 35

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 26 5 21 3 5 32 8 52 13 38
2018 GT-02 28 4 12 4 0 44 8 67 8 25
2017 GT 19 21 18 4 4 31 2 60 13 48
2017 GT-02 21 27 15 6 0 27 3 70 9 33
2014 GT 24 15 22 2 0 32 5 62 4 41
2014 GT-02 23 13 20 3 0 33 7 61 6 30

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 42 21 13 0 3 21 0 80 3 38
2018 GT-02 40 16 12 0 0 32 0 82 0 25
2017 GT 29 27 21 2 2 18 0 69 5 48
2017 GT-02 30 27 24 0 0 18 0 70 0 33
2014 GT 34 24 22 0 0 19 0 73 0 41
2014 GT-02 33 17 23 0 0 27 0 68 0 30
2011 GT 44 35 15 0 0 6 0 84 0 54
2011 GT-02 49 40 9 0 0 3 0 91 0 35
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 71 11 8 5 5 0 0 82 11 38
2018 GT-02 72 12 4 8 4 0 0 84 12 25
2017 GT 43 29 21 2 0 4 0 76 2 48
2017 GT-02 45 30 15 3 0 6 0 81 3 33

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 38 30 22 3 0 8 0 74 3 37
2018 GT-02 38 25 29 0 0 8 0 68 0 24
2017 GT 22 23 21 13 2 17 2 56 18 48
2017 GT-02 24 15 21 12 3 21 3 52 20 33

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 31 44 14 3 6 3 0 77 9 36
2018 GT-02 43 30 17 0 4 4 0 77 5 23
2017 GT 23 31 18 13 8 6 0 58 22 48
2017 GT-02 24 33 15 15 6 6 0 61 23 33

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 26 29 11 16 18 0 0 55 34 38
2018 GT-02 28 36 12 12 12 0 0 64 24 25
2017 GT 19 34 23 11 11 0 2 55 22 47
2017 GT-02 25 41 16 13 6 0 0 66 19 32

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 29 24 24 16 5 0 3 54 22 38
2018 GT-02 40 32 20 4 0 0 4 75 4 25
2017 GT 15 27 29 22 6 0 0 42 29 48
2017 GT-02 15 27 30 21 6 0 0 42 27 33

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 34 24 16 11 16 0 0 58 26 38
2018 GT-02 48 32 12 4 4 0 0 80 8 25
2017 GT 21 32 17 21 4 0 4 56 26 47
2017 GT-02 21 39 15 15 3 0 6 65 19 33

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 35 22 22 14 8 0 0 57 22 37
2018 GT-02 54 17 25 4 0 0 0 71 4 24
2017 GT 21 21 31 13 14 0 0 42 27 48
2017 GT-02 21 24 30 12 12 0 0 45 24 33

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 61 18 8 5 0 0 8 86 6 38
2018 GT-02 76 16 0 0 0 0 8 100 0 25
2017 GT 41 36 8 0 0 2 13 90 0 48
2017 GT-02 42 36 6 0 0 3 12 93 0 33

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 45 24 18 8 5 0 0 68 13 38
2018 GT-02 52 28 4 12 4 0 0 80 16 25
2017 GT 34 36 19 8 4 0 0 69 12 48
2017 GT-02 39 36 15 9 0 0 0 76 9 33

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 39 26 26 3 5 0 0 66 8 38
2018 GT-02 52 36 8 0 4 0 0 88 4 25
2017 GT 19 36 33 6 2 2 2 57 9 48
2017 GT-02 18 39 33 3 0 3 3 61 3 33

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 26 37 16 13 8 0 0 63 21 38
2018 GT-02 36 40 16 8 0 0 0 76 8 25
2017 GT 19 24 28 16 9 2 2 45 26 47
2017 GT-02 24 24 21 15 9 3 3 52 26 33

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 37 32 18 11 3 0 0 68 13 38
2018 GT-02 48 36 12 4 0 0 0 84 4 25
2017 GT 31 31 19 13 6 0 0 63 18 48
2017 GT-02 33 33 18 12 3 0 0 67 15 33

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 24 41 24 5 5 0 0 65 11 37
2018 GT-02 33 46 17 0 4 0 0 79 4 24
2017 GT 39 26 13 13 4 2 2 68 18 46
2017 GT-02 34 31 16 13 3 0 3 68 16 32

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 55 16 16 3 5 0 5 75 8 38
2018 GT-02 60 16 16 0 0 0 8 83 0 25
2017 GT 55 23 13 4 6 0 0 78 10 48
2017 GT-02 58 21 15 6 0 0 0 79 6 33

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 74 11 3 5 0 0 8 91 6 38
2018 GT-02 88 8 4 0 0 0 0 96 0 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 79 3 11 0 5 0 3 84 5 38
2018 GT-02 84 4 8 0 4 0 0 88 4 25
2017 GT 73 6 6 4 2 0 8 87 7 48
2017 GT-02 73 6 6 6 0 0 9 87 7 33

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 74 8 11 3 5 0 0 82 8 38
2018 GT-02 80 4 8 0 8 0 0 84 8 25
2017 GT 60 21 17 0 0 0 2 83 0 48
2017 GT-02 58 21 18 0 0 0 3 81 0 33

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 68 11 8 5 5 0 3 81 11 38
2018 GT-02 80 8 4 4 4 0 0 88 8 25
2017 GT 63 15 13 4 2 0 4 81 6 48
2017 GT-02 67 12 15 0 0 0 6 84 0 33

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 64 3 3 3 0 0 28 92 4 36
2018 GT-02 61 4 0 0 0 0 35 100 0 23
2017 GT 58 9 6 0 0 2 25 91 0 47
2017 GT-02 61 6 9 0 0 0 24 88 0 33

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 74 8 8 0 3 0 8 89 3 38
2018 GT-02 88 4 0 0 0 0 8 100 0 25
2017 GT 58 13 15 4 2 0 8 77 7 47
2017 GT-02 56 9 16 6 3 0 9 72 10 32

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 51 22 11 5 8 0 3 75 14 37
2018 GT-02 46 21 13 4 13 0 4 70 17 24
2017 GT 37 17 15 13 15 2 2 56 28 48
2017 GT-02 36 18 12 12 15 3 3 58 29 33

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 34 11 5 3 0 0 82 8 38
2018 GT-02 56 36 4 4 0 0 0 92 4 25
2017 GT 48 38 4 4 2 0 4 89 7 48
2017 GT-02 48 39 6 0 0 0 6 94 0 33

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 32 29 29 11 0 0 0 61 11 38
2018 GT-02 36 44 16 4 0 0 0 80 4 25
2017 GT 13 38 37 6 4 0 2 51 11 48
2017 GT-02 12 39 39 6 0 0 3 53 6 33

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 3 16 42 18 21 0 0 39 18 38
2018 GT-02 4 12 36 20 28 0 0 48 16 25
2017 GT 4 23 25 40 8 0 0 48 27 48
2017 GT-02 0 24 27 36 12 0 0 48 24 33
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 68 8 8 5 5 3 3 72 28 38
2018 GT-02 64 12 8 0 8 4 4 70 30 25
2017 GT 61 15 10 6 8 0 0 61 39 48
2017 GT-02 58 15 15 6 6 0 0 58 42 33

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 40 10
2017 GT 37 19
2017 GT-02 43 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 30 10
2017 GT 16 19
2017 GT-02 14 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GT 50 10
2017 GT 16 19
2017 GT-02 7 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GT 30 10
2017 GT 41 19
2017 GT-02 36 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GT 0 10
2017 GT 16 19
2017 GT-02 14 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GT 40 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GT 20 10
2017 GT 27 19
2017 GT-02 21 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GT 0 60 10 20 10 0 10
2017 GT 5 52 5 32 0 5 19
2017 GT-02 0 57 7 29 0 7 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GT 80 20 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 47 13 8 3 13 0 16 72 19 38
2018 GT-02 52 20 8 0 8 0 12 82 9 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 10 30 20 20 10 0 10 44 33 10
2017 GT 16 11 27 20 27 0 0 27 47 19
2017 GT-02 7 14 29 21 29 0 0 21 50 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GT 20 10 20 20 30 0 0 30 50 10
2017 GT 11 21 11 21 32 0 4 33 56 19
2017 GT-02 0 29 14 21 36 0 0 29 57 14
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