2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 45 12 4 2 0 0 82 6 772
2018 Non-visible minority 35 44 11 7 3 0 0 79 10 2755
2017 Visible minority 37 44 10 5 4 0 0 81 9 881
2017 Non-visible minority 35 46 10 6 3 0 0 81 9 3288
2014 Visible minority 33 45 12 5 4 0 0 79 9 741
2014 Non-visible minority 29 48 12 8 3 0 0 77 11 3138
2011 Visible minority 34 40 18 6 2 0 0 74 8 773
2011 Non-visible minority 35 44 11 6 3 0 0 79 10 3649
2008 Visible minority 34 42 12 8 4 0 0 76 12 727
2008 Non-visible minority 36 42 12 7 4 0 0 77 11 4045

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 38 13 6 4 0 0 77 10 770
2018 Non-visible minority 33 41 13 9 4 0 0 75 13 2768
2017 Visible minority 36 37 14 7 6 0 0 73 13 879
2017 Non-visible minority 34 41 12 9 5 0 0 75 14 3284

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 37 8 2 2 0 0 88 4 766
2018 Non-visible minority 48 38 9 3 1 0 0 86 5 2759
2017 Visible minority 52 34 10 2 1 0 0 86 4 884
2017 Non-visible minority 50 38 8 3 1 0 0 88 4 3285
2014 Visible minority 58 32 9 1 1 0 0 90 2 739
2014 Non-visible minority 54 34 9 2 1 0 0 89 3 3135
2011 Visible minority 54 33 9 2 2 0 0 87 3 776
2011 Non-visible minority 56 34 7 2 1 0 0 90 3 3652

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 41 10 3 2 0 0 85 5 772
2018 Non-visible minority 38 43 10 6 2 0 0 82 8 2767
2017 Visible minority 43 39 10 5 3 0 0 82 8 882
2017 Non-visible minority 42 41 9 5 3 0 0 83 7 3283
2014 Visible minority 42 40 12 4 2 0 0 82 6 741
2014 Non-visible minority 36 44 12 6 2 0 0 80 8 3135
2011 Visible minority 39 43 12 4 1 0 0 83 5 775
2011 Non-visible minority 40 44 9 5 2 0 0 84 7 3660
2008 Visible minority 39 44 8 5 3 0 0 83 8 730
2008 Non-visible minority 42 42 9 5 2 0 0 84 8 4058

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 31 12 3 2 0 0 83 5 769
2018 Non-visible minority 48 33 12 5 3 0 0 81 7 2760
2017 Visible minority 49 31 11 5 2 1 0 81 7 881
2017 Non-visible minority 48 33 11 5 3 0 0 81 8 3285
2014 Visible minority 45 34 14 5 2 1 0 79 6 741
2014 Non-visible minority 38 39 14 7 3 0 0 77 9 3142
2011 Visible minority 41 38 13 3 3 1 0 80 6 773
2011 Non-visible minority 42 35 14 6 3 1 0 77 9 3648

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 33 12 5 2 0 0 81 7 765
2018 Non-visible minority 46 35 10 5 2 0 0 82 8 2745
2017 Visible minority 46 34 11 5 2 0 0 81 8 883
2017 Non-visible minority 46 36 11 5 2 0 0 82 7 3284
2014 Visible minority 42 35 14 6 2 1 0 78 8 740
2014 Non-visible minority 37 39 14 6 2 0 0 77 9 3142
2011 Visible minority 37 41 11 6 4 1 0 79 10 768
2011 Non-visible minority 40 38 13 6 3 0 0 78 9 3645
2008 Visible minority 41 37 11 5 5 0 0 79 10 730
2008 Non-visible minority 43 39 10 6 3 0 0 82 8 4060

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 29 14 9 5 3 0 72 14 770
2018 Non-visible minority 42 26 15 9 5 3 1 70 14 2761
2017 Visible minority 40 25 16 8 6 4 1 67 15 881
2017 Non-visible minority 41 26 15 9 5 4 0 70 14 3283
2014 Visible minority 37 27 16 9 6 4 0 67 16 741
2014 Non-visible minority 35 28 18 10 5 4 0 66 16 3141
2011 Visible minority 37 26 16 8 7 6 0 67 16 774
2011 Non-visible minority 39 26 15 9 6 5 1 69 16 3646
2008 Visible minority 33 26 16 10 9 5 0 62 21 728
2008 Non-visible minority 38 27 15 9 6 4 1 69 15 4060
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 28 8 3 3 2 1 85 6 773
2018 Non-visible minority 54 28 9 4 3 1 1 84 7 2770
2017 Visible minority 52 29 9 3 3 2 1 84 6 883
2017 Non-visible minority 55 28 8 4 3 2 1 85 7 3287
2014 Visible minority 54 28 8 4 1 3 1 86 5 741
2014 Non-visible minority 53 30 9 4 2 2 1 85 6 3140
2011 Visible minority 45 31 11 5 4 3 2 80 9 773
2011 Non-visible minority 50 30 9 5 3 2 1 82 8 3654
2008 Visible minority 46 29 9 5 6 4 2 79 11 731
2008 Non-visible minority 47 30 11 6 4 2 0 79 10 4067

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 31 9 5 2 1 0 84 7 773
2018 Non-visible minority 50 31 8 6 3 1 0 82 9 2763
2017 Visible minority 52 31 9 3 4 1 0 84 7 884
2017 Non-visible minority 51 31 8 7 3 0 0 82 10 3286
2014 Visible minority 53 33 7 3 2 1 0 87 5 741
2014 Non-visible minority 47 35 8 6 3 1 0 83 9 3139
2011 Visible minority 45 35 8 6 4 1 1 82 10 776
2011 Non-visible minority 46 33 9 7 4 1 0 80 11 3645
2008 Visible minority 44 33 8 6 7 1 1 79 13 730
2008 Non-visible minority 43 33 10 8 5 1 0 77 13 4068

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 28 10 4 3 1 0 83 8 773
2018 Non-visible minority 55 27 9 5 3 0 0 82 9 2768
2017 Visible minority 55 27 9 4 4 0 0 83 8 880
2017 Non-visible minority 58 27 7 5 3 0 0 84 8 3281
2014 Visible minority 56 30 7 4 3 1 0 87 7 739
2014 Non-visible minority 55 29 8 5 3 0 0 85 8 3140

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 30 13 5 3 10 1 76 9 775
2018 Non-visible minority 35 34 13 6 3 9 0 76 10 2769
2017 Visible minority 40 30 12 5 4 8 1 77 10 883
2017 Non-visible minority 37 34 12 5 3 8 0 77 9 3286
2014 Visible minority 34 30 14 6 2 13 1 75 9 738
2014 Non-visible minority 32 37 13 5 2 10 0 77 8 3141
2011 Visible minority 27 31 16 6 3 15 2 70 11 772
2011 Non-visible minority 29 32 18 6 4 11 1 68 11 3641

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 32 15 8 4 4 1 71 12 772
2018 Non-visible minority 31 38 15 9 4 3 0 71 14 2754
2017 Visible minority 38 31 14 8 5 3 1 72 13 883
2017 Non-visible minority 34 36 14 9 4 3 0 72 13 3284
2014 Visible minority 31 35 15 9 4 6 1 71 13 740
2014 Non-visible minority 28 36 18 10 4 3 0 67 15 3138
2011 Visible minority 27 36 16 8 6 6 2 68 15 773
2011 Non-visible minority 25 36 19 11 6 4 0 63 17 3640
2008 Visible minority 32 33 15 8 5 6 2 70 13 729
2008 Non-visible minority 29 38 17 8 5 4 0 69 13 4068

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 29 18 9 5 10 1 64 15 770
2018 Non-visible minority 21 35 19 13 5 7 0 60 19 2763
2017 Visible minority 30 32 17 8 4 8 1 68 13 882
2017 Non-visible minority 23 36 17 12 5 7 0 64 18 3279
2014 Visible minority 25 31 17 8 4 14 1 66 14 738
2014 Non-visible minority 20 34 21 12 4 9 0 60 18 3137
2011 Visible minority 20 30 22 6 6 14 1 59 14 775
2011 Non-visible minority 16 37 19 13 6 10 0 58 21 3653
2008 Visible minority 20 34 17 8 4 15 1 64 15 729
2008 Non-visible minority 16 39 19 11 5 10 0 61 18 4059

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 34 18 10 6 6 1 64 17 773
2018 Non-visible minority 19 36 18 16 8 3 0 57 25 2769
2017 Visible minority 29 34 14 11 6 5 1 67 17 883
2017 Non-visible minority 23 37 15 14 7 4 0 62 22 3283
2014 Visible minority 26 34 18 10 5 7 1 65 16 737
2014 Non-visible minority 19 38 19 13 7 4 0 59 21 3138
2011 Visible minority 21 37 18 9 7 7 1 64 17 775
2011 Non-visible minority 17 39 17 17 7 4 0 58 24 3646
2008 Visible minority 26 37 15 12 4 5 0 66 18 730
2008 Non-visible minority 19 42 15 14 7 3 0 63 21 4066
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 40 13 8 5 0 1 73 14 772
2018 Non-visible minority 31 38 15 10 5 0 0 70 15 2764
2017 Visible minority 31 37 15 10 7 0 0 68 17 882
2017 Non-visible minority 32 38 13 10 6 0 0 71 16 3286
2014 Visible minority 27 42 17 8 5 1 0 70 13 741
2014 Non-visible minority 28 40 16 11 5 0 0 68 16 3136
2011 Visible minority 25 43 15 9 5 1 1 70 15 776
2011 Non-visible minority 27 42 14 10 6 0 0 70 16 3651

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 42 12 7 2 0 0 79 9 773
2018 Non-visible minority 33 44 12 8 3 0 0 77 11 2768
2017 Visible minority 37 45 10 5 3 0 0 81 9 882
2017 Non-visible minority 35 44 10 8 3 0 0 79 11 3284

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 24 19 8 5 19 5 58 17 768
2018 Non-visible minority 17 27 18 11 7 16 4 56 22 2765
2017 Visible minority 18 20 18 8 6 25 5 54 21 883
2017 Non-visible minority 17 26 15 12 6 19 5 57 24 3289
2014 Visible minority 17 21 18 9 5 24 7 55 20 741
2014 Non-visible minority 15 27 18 13 6 17 5 53 24 3135

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 34 9 5 3 0 1 83 8 772
2018 Non-visible minority 44 35 11 6 3 1 1 79 10 2770
2017 Visible minority 50 33 8 5 3 1 0 83 8 883
2017 Non-visible minority 45 35 9 7 3 0 0 81 10 3286
2014 Visible minority 49 37 7 5 2 0 1 86 7 741
2014 Non-visible minority 43 37 10 6 3 0 0 81 9 3141
2011 Visible minority 43 35 10 5 4 1 1 80 10 774
2011 Non-visible minority 40 37 11 7 4 1 1 78 11 3651
2008 Visible minority 41 35 9 7 6 1 1 78 13 731
2008 Non-visible minority 35 36 13 9 6 0 1 72 15 4065

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 34 16 9 5 4 9 65 16 204
2018 Non-visible minority 27 36 13 8 3 4 10 72 13 1106
2017 Visible minority 33 30 10 9 4 5 9 73 15 220
2017 Non-visible minority 31 35 11 7 2 3 10 76 10 1301
2014 Visible minority 32 33 15 5 2 1 11 75 8 164
2014 Non-visible minority 29 35 14 7 2 4 8 74 10 1223

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 43 12 9 4 0 1 75 13 771
2018 Non-visible minority 29 46 10 11 3 0 1 75 15 2767
2017 Visible minority 31 40 13 9 6 0 0 72 16 884
2017 Non-visible minority 31 41 11 12 5 0 1 73 16 3288
2014 Visible minority 32 41 13 9 5 0 0 74 14 738
2014 Non-visible minority 30 42 13 11 4 0 1 73 15 3132
2011 Visible minority 31 42 12 8 5 0 2 75 13 774
2011 Non-visible minority 33 40 13 8 4 0 2 75 12 3652
2008 Visible minority 32 44 11 8 4 0 1 76 12 733
2008 Non-visible minority 31 40 14 9 4 0 1 73 13 4065

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 43 11 7 4 0 0 78 10 773
2018 Non-visible minority 36 44 10 7 3 0 0 80 9 2761
2017 Visible minority 39 41 9 7 4 0 0 80 11 882
2017 Non-visible minority 40 41 10 7 3 0 0 81 9 3290
2014 Visible minority 34 43 12 7 3 0 0 78 10 739
2014 Non-visible minority 34 43 13 7 3 0 0 77 10 3138
2011 Visible minority 35 39 15 8 4 0 0 74 12 774
2011 Non-visible minority 39 41 11 6 3 0 0 80 9 3650
2008 Visible minority 32 41 11 10 5 0 0 73 15 734
2008 Non-visible minority 37 41 11 7 4 0 0 78 11 4062

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 42 9 6 3 0 0 82 9 767
2018 Non-visible minority 42 42 8 5 2 0 0 84 7 2748
2017 Visible minority 41 41 8 7 4 0 0 82 10 881
2017 Non-visible minority 45 40 7 6 2 0 0 85 8 3288
2014 Visible minority 37 42 9 7 4 0 0 80 11 739
2014 Non-visible minority 39 43 9 6 3 0 0 82 9 3136
2011 Visible minority 36 39 11 8 6 0 1 75 14 774
2011 Non-visible minority 41 43 9 5 3 0 0 84 7 3652
2008 Visible minority 34 44 8 9 6 0 0 78 15 733
2008 Non-visible minority 39 44 8 5 3 0 0 83 9 4067

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 36 15 10 7 2 1 66 18 769
2018 Non-visible minority 27 39 16 10 6 2 0 67 16 2767
2017 Visible minority 30 35 15 11 6 3 1 67 17 881
2017 Non-visible minority 31 39 12 10 5 3 0 72 16 3279
2014 Visible minority 30 35 15 10 5 4 1 68 16 740
2014 Non-visible minority 28 38 15 11 5 2 0 68 16 3140
2011 Visible minority 30 31 16 9 8 3 1 65 18 776
2011 Non-visible minority 32 37 14 8 6 2 1 71 15 3649
2008 Visible minority 32 37 14 8 7 2 1 70 15 731
2008 Non-visible minority 31 39 14 9 5 2 0 72 14 4061

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 30 16 12 11 4 2 59 24 772
2018 Non-visible minority 26 34 13 13 10 2 2 63 23 2771
2017 Visible minority 26 29 15 12 13 3 1 57 27 878
2017 Non-visible minority 28 31 12 13 11 2 2 62 25 3284
2014 Visible minority 20 29 16 15 14 4 2 52 31 741
2014 Non-visible minority 21 30 14 17 14 2 3 53 32 3141
2011 Visible minority 20 26 16 15 17 5 2 48 34 775
2011 Non-visible minority 20 29 15 16 16 2 3 50 34 3647
2008 Visible minority 23 31 15 13 15 2 2 56 29 730
2008 Non-visible minority 22 33 13 16 14 1 2 57 30 4056

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 13 6 3 0 0 77 10 766
2018 Non-visible minority 35 41 12 8 4 0 0 76 12 2762
2017 Visible minority 36 39 12 7 4 0 1 76 11 884
2017 Non-visible minority 36 41 10 8 4 0 0 78 12 3285
2014 Visible minority 28 46 14 7 4 1 1 75 11 741
2014 Non-visible minority 28 44 13 10 4 0 0 72 15 3136
2011 Visible minority 31 41 16 6 5 1 1 73 10 769
2011 Non-visible minority 32 43 12 8 4 0 0 76 12 3652

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 37 13 7 3 0 0 77 9 765
2018 Non-visible minority 42 36 11 7 4 0 0 78 11 2758
2017 Visible minority 39 36 12 7 4 1 0 76 12 882
2017 Non-visible minority 43 37 11 6 4 0 0 80 9 3279
2014 Visible minority 36 41 13 7 3 0 1 77 9 738
2014 Non-visible minority 36 39 13 8 4 0 0 75 11 3138

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 42 13 6 3 0 0 78 9 768
2018 Non-visible minority 35 40 13 8 4 0 0 75 11 2757
2017 Visible minority 39 39 12 6 4 0 0 78 10 883
2017 Non-visible minority 39 39 11 7 3 0 1 79 10 3279
2014 Visible minority 36 41 14 6 2 1 0 78 8 741
2014 Non-visible minority 34 41 14 7 3 1 0 75 10 3138
2011 Visible minority 39 40 12 4 2 1 1 81 7 774
2011 Non-visible minority 39 41 10 6 2 1 1 82 7 3643

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 35 22 7 3 4 1 66 10 771
2018 Non-visible minority 26 41 18 7 4 3 1 70 11 2769
2017 Visible minority 26 35 19 7 5 5 2 66 13 881
2017 Non-visible minority 27 40 16 7 4 5 1 71 12 3283

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 32 10 5 3 0 1 82 7 772
2018 Non-visible minority 49 32 9 6 2 0 1 82 8 2766
2017 Visible minority 46 35 10 5 4 0 1 82 8 883
2017 Non-visible minority 49 31 8 7 3 0 1 82 10 3288
2014 Visible minority 44 33 13 5 3 1 2 79 8 740
2014 Non-visible minority 45 35 10 4 3 1 1 82 8 3132
2011 Visible minority 44 35 12 4 3 1 1 80 7 776
2011 Non-visible minority 48 34 8 5 3 0 1 84 8 3652

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 34 12 4 2 0 1 82 6 774
2018 Non-visible minority 46 30 13 7 4 0 0 77 10 2765
2017 Visible minority 48 37 10 2 1 0 1 86 4 884
2017 Non-visible minority 45 34 11 6 3 0 1 79 9 3293
2014 Visible minority 48 37 11 3 1 0 0 85 4 741
2014 Non-visible minority 44 34 13 5 3 0 0 78 8 3138
2011 Visible minority 47 37 11 3 2 0 1 84 5 774
2011 Non-visible minority 38 37 15 6 4 0 0 75 10 3655
2008 Visible minority 43 38 13 4 1 0 0 82 5 733
2008 Non-visible minority 37 37 16 6 3 0 1 74 10 4062

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 24 38 38 774
2018 Non-visible minority 26 44 30 2775
2017 Visible minority 22 39 38 882
2017 Non-visible minority 24 45 31 3289
2014 Visible minority 23 43 35 741
2014 Non-visible minority 24 43 33 3142
2011 Visible minority 24 41 35 774
2011 Non-visible minority 26 45 29 3655

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 5 42 24 8 17 4 184
2018 Non-visible minority 14 42 23 4 11 5 706
2017 Visible minority 5 43 29 7 11 5 201
2017 Non-visible minority 15 47 21 3 7 7 808
2014 Visible minority 2 51 27 9 9999 11 165
2014 Non-visible minority 17 44 21 8 9999 10 735
2011 Visible minority 5 39 26 9 9999 21 176
2011 Non-visible minority 19 41 24 5 9999 12 919
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 40 5 2 1 0 0 92 3 772
2018 Non-visible minority 46 41 7 4 1 0 0 88 5 2770
2017 Visible minority 49 40 7 2 2 0 0 89 5 881
2017 Non-visible minority 46 41 7 3 2 0 0 87 5 3282
2014 Visible minority 49 41 7 3 1 1 0 90 3 741
2014 Non-visible minority 42 43 9 3 1 0 0 86 5 3135
2011 Visible minority 48 41 7 2 1 0 0 90 4 775
2011 Non-visible minority 42 43 9 4 1 1 0 86 5 3655
2008 Visible minority 52 37 7 3 1 0 0 89 4 734
2008 Non-visible minority 45 40 8 4 2 1 0 86 6 4058

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 43 12 6 1 3 0 80 8 771
2018 Non-visible minority 31 45 14 7 2 1 0 77 9 2764
2017 Visible minority 38 42 11 5 2 2 0 82 7 881
2017 Non-visible minority 34 44 12 6 2 1 0 80 8 3283
2014 Visible minority 36 42 14 4 1 2 0 81 5 741
2014 Non-visible minority 32 43 14 6 2 2 0 77 8 3139
2011 Visible minority 30 42 15 6 3 4 0 74 10 773
2011 Non-visible minority 29 42 16 7 3 3 0 73 11 3641

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 19 34 24 10 2 3 36 27 772
2018 Non-visible minority 7 20 36 24 10 1 1 35 29 2765
2017 Visible minority 5 15 34 24 11 2 8 39 23 873
2017 Non-visible minority 7 19 35 23 13 1 2 37 26 3277
2014 Visible minority 6 16 37 24 9 2 5 36 24 740
2014 Non-visible minority 6 22 38 22 10 1 2 33 29 3130
2011 Visible minority 8 18 33 20 12 2 7 35 29 772
2011 Non-visible minority 7 22 36 21 10 1 3 32 30 3652
2008 Visible minority 5 15 37 24 10 3 6 37 22 732
2008 Non-visible minority 6 20 36 25 11 1 3 37 26 4062

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 3 9 24 31 23 6 5 59 14 764
2018 Non-visible minority 4 12 24 33 23 2 2 59 16 2753
2017 Visible minority 4 7 21 29 22 5 12 60 14 868
2017 Non-visible minority 4 10 25 31 24 3 4 58 15 3269
2014 Visible minority 4 8 26 28 17 7 9 54 15 740
2014 Non-visible minority 4 13 29 30 17 3 3 51 19 3118
2011 Visible minority 5 12 18 27 18 6 12 56 22 770
2011 Non-visible minority 6 14 26 29 19 3 4 51 21 3643
2008 Visible minority 4 7 17 32 23 6 10 66 14 731
2008 Non-visible minority 4 11 22 32 25 3 4 62 15 4051

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 17 31 20 13 5 5 36 29 770
2018 Non-visible minority 10 22 33 20 11 2 2 33 33 2766
2017 Visible minority 7 14 28 22 12 5 11 42 25 868
2017 Non-visible minority 9 19 32 20 14 3 4 36 30 3274
2014 Visible minority 9 17 31 18 11 5 8 34 30 738
2014 Non-visible minority 12 24 31 18 10 2 4 29 38 3126
2011 Visible minority 10 15 26 21 13 5 10 40 30 770
2011 Non-visible minority 12 22 31 18 10 2 4 30 36 3646
2008 Visible minority 7 12 29 24 13 6 10 44 22 732
2008 Non-visible minority 8 18 32 23 13 3 4 38 28 4054

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 3 8 29 32 23 2 4 58 11 767
2018 Non-visible minority 5 14 31 30 18 1 1 49 19 2757
2017 Visible minority 3 7 27 33 19 2 9 59 11 868
2017 Non-visible minority 4 12 32 29 19 1 2 50 16 3262
2014 Visible minority 3 7 28 34 20 3 6 59 10 736
2014 Non-visible minority 4 14 33 30 15 1 2 47 18 3122
2011 Visible minority 3 7 26 31 20 5 9 58 12 769
2011 Non-visible minority 5 13 34 30 16 1 3 47 18 3643
2008 Visible minority 3 7 26 32 22 2 8 60 11 733
2008 Non-visible minority 4 11 33 31 18 1 2 50 16 4060

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 17 24 26 17 2 4 45 29 769
2018 Non-visible minority 11 22 27 21 15 2 3 38 34 2761
2017 Visible minority 8 16 29 21 15 3 9 41 26 872
2017 Non-visible minority 10 20 28 19 17 2 4 38 32 3271
2014 Visible minority 9 17 30 20 15 3 6 39 29 737
2014 Non-visible minority 13 24 30 17 11 2 3 29 39 3127
2011 Visible minority 8 14 26 23 16 3 10 45 26 773
2011 Non-visible minority 11 22 30 19 13 2 4 34 35 3641
2008 Visible minority 7 15 25 22 21 3 8 48 25 729
2008 Non-visible minority 10 21 28 21 15 1 3 38 33 4053

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 11 26 29 18 6 5 52 18 767
2018 Non-visible minority 7 16 29 25 18 2 3 46 23 2748
2017 Visible minority 8 12 23 23 15 7 12 47 25 869
2017 Non-visible minority 7 15 29 24 18 3 5 46 23 3271
2014 Visible minority 5 11 25 25 17 7 9 50 20 740
2014 Non-visible minority 6 16 29 27 15 3 4 45 23 3125
2011 Visible minority 6 12 22 23 16 8 12 50 23 767
2011 Non-visible minority 7 17 29 23 14 3 6 41 26 3642
2008 Visible minority 6 14 25 21 14 7 12 44 25 731
2008 Non-visible minority 10 20 28 21 14 3 5 37 32 4056

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 14 28 23 17 5 6 44 24 769
2018 Non-visible minority 9 20 36 20 11 3 2 32 30 2761
2017 Visible minority 6 12 29 22 13 6 11 42 23 873
2017 Non-visible minority 9 18 33 19 13 3 3 35 29 3277
2014 Visible minority 8 13 29 24 13 6 8 43 24 739
2014 Non-visible minority 9 21 34 19 10 3 3 31 32 3132

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 31 7 6 4 1 1 82 11 769
2018 Non-visible minority 50 32 7 7 4 1 0 83 11 2764
2017 Visible minority 53 25 10 6 4 1 0 80 10 881
2017 Non-visible minority 52 30 6 6 4 1 0 84 10 3291
2014 Visible minority 56 27 7 4 4 2 0 84 8 741
2014 Non-visible minority 51 31 8 6 3 1 0 83 9 3139

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 32 5 3 1 1 0 91 5 767
2018 Non-visible minority 58 31 5 4 2 0 0 89 6 2764
2017 Visible minority 54 34 6 4 2 0 0 88 6 881
2017 Non-visible minority 56 32 5 4 2 0 0 88 6 3287
2014 Visible minority 54 35 7 3 1 0 0 89 4 741
2014 Non-visible minority 53 35 6 4 1 0 0 88 6 3136

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 36 10 4 2 1 0 85 5 771
2018 Non-visible minority 47 37 9 3 2 1 0 85 5 2767

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 10 4 2 2 0 83 6 771
2018 Non-visible minority 50 35 8 1 1 4 0 89 2 2763
2017 Visible minority 44 34 11 4 4 3 1 81 7 879
2017 Non-visible minority 49 34 9 2 1 4 0 87 3 3284
2014 Visible minority 47 36 9 4 2 3 0 85 5 740
2014 Non-visible minority 53 33 8 1 1 4 0 89 2 3138

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 36 8 3 2 1 0 87 5 771
2018 Non-visible minority 49 37 8 2 1 2 0 88 4 2765
2017 Visible minority 46 37 10 4 2 1 0 84 6 880
2017 Non-visible minority 50 36 9 3 1 2 0 87 4 3282
2014 Visible minority 46 37 11 3 2 2 0 84 5 740
2014 Non-visible minority 49 36 9 3 1 2 0 87 4 3140
2011 Visible minority 37 40 11 4 4 4 1 80 8 774
2011 Non-visible minority 40 40 11 4 2 3 0 83 5 3651

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 33 8 2 1 0 0 89 3 769
2018 Non-visible minority 57 32 6 2 1 0 0 90 4 2760
2017 Visible minority 53 34 8 3 2 0 0 88 4 881
2017 Non-visible minority 56 33 7 2 2 0 0 89 4 3286
2014 Visible minority 53 35 8 2 1 1 0 89 3 741
2014 Non-visible minority 53 35 8 2 1 1 0 88 4 3137
2011 Visible minority 42 41 8 3 3 1 0 85 6 771
2011 Non-visible minority 46 37 10 4 2 0 0 84 6 3644
2008 Visible minority 44 37 11 5 2 1 0 82 7 731
2008 Non-visible minority 43 39 10 4 3 0 0 83 7 4065

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 34 13 5 4 7 6 75 11 772
2018 Non-visible minority 28 34 15 6 4 7 6 71 12 2769
2017 Visible minority 35 28 13 6 5 6 8 73 13 882
2017 Non-visible minority 34 31 11 6 4 6 7 75 12 3288
2014 Visible minority 41 27 12 5 3 5 7 76 10 741
2014 Non-visible minority 36 32 12 6 4 5 5 75 11 3136

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 41 12 8 3 4 3 76 11 770
2018 Non-visible minority 33 39 13 8 3 3 2 75 11 2761
2017 Visible minority 38 36 11 5 4 4 2 79 10 880
2017 Non-visible minority 37 37 11 7 3 3 1 78 10 3281
2014 Visible minority 34 40 11 5 3 5 2 80 9 741
2014 Non-visible minority 38 38 11 6 3 4 1 80 9 3141
2011 Visible minority 34 35 11 7 3 7 2 77 12 773
2011 Non-visible minority 40 36 10 7 3 4 1 80 9 3643
2008 Visible minority 31 37 13 7 5 6 2 73 13 731
2008 Non-visible minority 35 35 11 8 5 4 2 74 14 4070

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 41 13 4 2 2 0 81 6 766
2018 Non-visible minority 38 40 13 4 2 2 0 80 6 2754

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 26 18 9 9 12 3 57 21 769
2018 Non-visible minority 19 25 19 12 10 11 3 52 26 2769
2017 Visible minority 19 23 18 12 9 14 5 53 25 881
2017 Non-visible minority 17 23 18 14 12 13 4 48 31 3284
2014 Visible minority 16 24 17 11 12 15 5 51 28 740
2014 Non-visible minority 14 22 19 15 12 14 3 44 32 3140
2011 Visible minority 15 23 18 10 12 16 6 48 28 774
2011 Non-visible minority 15 22 19 13 12 14 4 46 31 3642

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 773
2018 Non-visible minority 9 91 2768

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 69
2018 Non-visible minority 47 241

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 60 69
2018 Non-visible minority 60 241

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 69
2018 Non-visible minority 7 241

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 69
2018 Non-visible minority 5 241

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 69
2018 Non-visible minority 37 241

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 69
2018 Non-visible minority 32 241

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 69
2018 Non-visible minority 42 241

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 69
2018 Non-visible minority 36 241

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 69
2018 Non-visible minority 28 241

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 60 69
2018 Non-visible minority 51 241

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 69
2018 Non-visible minority 31 241

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 69
2018 Non-visible minority 9 241

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 69
2018 Non-visible minority 9 241

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 69
2018 Non-visible minority 45 241

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 69
2018 Non-visible minority 14 241

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 69
2018 Non-visible minority 17 241

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 69
2018 Non-visible minority 54 240

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 69
2018 Non-visible minority 30 240

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 69
2018 Non-visible minority 12 240

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 69
2018 Non-visible minority 2 240

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 69
2018 Non-visible minority 13 240

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 69
2018 Non-visible minority 12 240

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 69
2018 Non-visible minority 27 240

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 62
2018 Non-visible minority 13 236

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 62
2018 Non-visible minority 22 236

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 62
2018 Non-visible minority 10 236

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 62
2018 Non-visible minority 6 236

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 62
2018 Non-visible minority 10 236

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 62
2018 Non-visible minority 9 236

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 62
2018 Non-visible minority 12 236

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 62
2018 Non-visible minority 12 236

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 62
2018 Non-visible minority 12 236

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 62
2018 Non-visible minority 28 236

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 62
2018 Non-visible minority 13 236

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 62
2018 Non-visible minority 47 236

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 62
2018 Non-visible minority 48 236

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 18 15 3 3 30 9 65 10 771
2018 Non-visible minority 20 19 16 5 4 30 6 62 14 2758
2017 Visible minority 23 16 15 3 3 28 12 65 10 879
2017 Non-visible minority 21 19 15 4 4 30 7 64 12 3285
2014 Visible minority 18 17 14 3 3 32 14 64 10 738
2014 Non-visible minority 19 19 15 4 3 32 9 63 12 3143

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 33 13 3 2 10 1 80 5 773
2018 Non-visible minority 38 34 14 4 2 8 1 78 7 2760
2017 Visible minority 38 31 11 3 2 11 2 81 6 878
2017 Non-visible minority 38 34 12 3 2 9 1 81 6 3281
2014 Visible minority 35 32 13 2 1 13 3 80 4 739
2014 Non-visible minority 34 34 14 3 1 12 1 79 5 3140
2011 Visible minority 41 35 10 4 2 7 1 83 6 771
2011 Non-visible minority 45 36 9 3 1 5 0 86 5 3648

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 8 92 771
2018 Non-visible minority 4 96 2772

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 64
2018 Non-visible minority 26 97

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 74 64
2018 Non-visible minority 79 97

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 64
2018 Non-visible minority 6 97

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 64
2018 Non-visible minority 11 98

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 64
2018 Non-visible minority 0 98

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 64
2018 Non-visible minority 0 98

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 64
2018 Non-visible minority 33 98

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 64
2018 Non-visible minority 19 98

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 64
2018 Non-visible minority 17 98

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 64
2018 Non-visible minority 27 98

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 64
2018 Non-visible minority 25 98

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 64
2018 Non-visible minority 37 98

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 64
2018 Non-visible minority 13 98

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 64
2018 Non-visible minority 13 98

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 58 64
2018 Non-visible minority 34 98

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 60
2018 Non-visible minority 11 95

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 60
2018 Non-visible minority 14 95

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 60
2018 Non-visible minority 7 95

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 60
2018 Non-visible minority 11 95

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 60
2018 Non-visible minority 29 95

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 60
2018 Non-visible minority 13 95

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 60
2018 Non-visible minority 48 95

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 60
2018 Non-visible minority 51 95

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 19 15 2 3 32 8 68 8 769
2018 Non-visible minority 21 19 16 2 2 35 6 67 7 2764
2017 Visible minority 21 18 15 2 3 31 10 66 8 881
2017 Non-visible minority 22 17 14 2 2 36 7 69 6 3284
2014 Visible minority 20 18 14 2 2 32 11 66 8 739
2014 Non-visible minority 19 19 14 2 1 38 8 69 5 3139

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 30 14 2 3 13 1 78 6 772
2018 Non-visible minority 39 33 13 2 2 10 1 81 4 2767
2017 Visible minority 39 30 12 3 2 12 3 80 6 881
2017 Non-visible minority 41 32 11 2 1 12 1 84 4 3282
2014 Visible minority 35 29 13 3 1 15 3 79 5 739
2014 Non-visible minority 35 35 13 2 1 14 1 82 3 3139
2011 Visible minority 41 35 9 3 2 9 0 84 6 774
2011 Non-visible minority 47 35 9 2 1 6 0 88 3 3646
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 27 10 3 3 1 0 84 5 773
2018 Non-visible minority 61 24 8 3 3 1 0 86 6 2764
2017 Visible minority 56 25 10 2 3 2 1 84 5 882
2017 Non-visible minority 62 23 8 3 2 1 0 86 6 3288

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 42 14 4 1 3 0 80 6 769
2018 Non-visible minority 33 44 13 5 2 3 0 79 7 2767
2017 Visible minority 26 43 14 6 3 6 0 74 10 882
2017 Non-visible minority 25 43 16 7 4 5 0 72 11 3287

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 37 16 6 2 3 0 76 8 769
2018 Non-visible minority 30 40 15 8 4 2 0 71 13 2771
2017 Visible minority 27 41 15 9 4 3 0 71 14 883
2017 Non-visible minority 25 43 16 9 5 2 0 69 14 3287

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 27 14 5 5 1 2 75 10 770
2018 Non-visible minority 43 29 16 6 5 0 1 73 11 2761
2017 Visible minority 43 23 15 7 6 1 5 70 14 877
2017 Non-visible minority 39 28 17 8 7 0 2 68 15 3285

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 29 24 14 7 1 1 54 21 768
2018 Non-visible minority 19 30 26 16 9 0 1 49 25 2763
2017 Visible minority 23 32 24 11 6 1 3 58 18 880
2017 Non-visible minority 21 30 26 13 9 0 1 52 22 3286

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 28 19 10 4 1 3 65 14 769
2018 Non-visible minority 26 32 22 12 6 1 1 60 18 2758
2017 Visible minority 33 30 18 10 4 1 5 66 15 875
2017 Non-visible minority 29 31 21 11 6 0 2 61 17 3275

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 24 19 15 7 2 3 57 23 768
2018 Non-visible minority 25 26 24 14 9 1 1 52 23 2750
2017 Visible minority 26 28 19 12 8 2 5 58 22 877
2017 Non-visible minority 26 26 23 14 8 1 2 53 23 3286

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 23 11 3 3 1 8 81 7 769
2018 Non-visible minority 53 21 11 5 3 0 6 80 9 2757
2017 Visible minority 46 22 11 4 2 1 14 80 7 877
2017 Non-visible minority 48 24 10 5 3 0 9 80 9 3279

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 25 21 8 7 0 1 63 16 772
2018 Non-visible minority 34 29 20 9 6 0 0 64 16 2763
2017 Visible minority 34 32 19 7 6 0 2 68 13 875
2017 Non-visible minority 33 32 20 10 5 0 1 65 15 3278

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 30 22 7 4 2 2 65 12 767
2018 Non-visible minority 30 37 21 7 4 0 1 68 11 2766
2017 Visible minority 30 32 21 7 5 1 4 66 12 879
2017 Non-visible minority 32 34 19 8 4 1 1 68 13 3273

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 32 21 9 5 1 2 64 14 769
2018 Non-visible minority 25 33 24 11 5 0 1 58 17 2759
2017 Visible minority 29 34 19 9 5 1 3 65 15 877
2017 Non-visible minority 27 35 21 11 5 0 1 63 16 3278

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 29 20 10 6 1 2 63 16 766
2018 Non-visible minority 30 34 21 10 5 0 1 64 15 2760
2017 Visible minority 32 31 17 11 6 1 3 65 17 877
2017 Non-visible minority 33 33 19 9 5 0 1 67 14 3276

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 33 19 9 3 1 2 69 12 764
2018 Non-visible minority 31 34 20 9 4 0 1 67 13 2757
2017 Visible minority 34 31 18 8 4 1 4 68 12 877
2017 Non-visible minority 34 34 17 8 4 1 1 69 13 3266

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 21 12 5 4 1 4 78 9 763
2018 Non-visible minority 55 23 11 6 4 0 2 79 9 2755
2017 Visible minority 53 24 11 4 3 0 4 81 8 876
2017 Non-visible minority 56 23 11 5 3 0 2 80 8 3285

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 68 13 6 2 2 1 9 90 3 765
2018 Non-visible minority 76 11 5 1 1 1 5 93 2 2756

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 68 13 5 3 5 2 5 87 8 767
2018 Non-visible minority 79 9 4 1 2 1 3 92 4 2755
2017 Visible minority 65 15 5 3 5 2 5 86 9 878
2017 Non-visible minority 79 10 3 2 2 1 3 92 5 3279

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 18 9 4 2 1 3 84 7 769
2018 Non-visible minority 60 25 9 3 2 0 1 86 5 2766
2017 Visible minority 56 25 7 3 2 1 5 87 6 876
2017 Non-visible minority 62 23 8 3 1 0 2 87 5 3286

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 18 7 5 5 1 2 82 11 764
2018 Non-visible minority 61 20 10 4 3 0 1 82 8 2759
2017 Visible minority 56 19 9 4 6 1 5 80 10 880
2017 Non-visible minority 65 18 7 4 3 0 2 85 7 3284

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 13 5 3 1 0 19 89 5 760
2018 Non-visible minority 55 15 6 2 1 0 21 89 3 2752
2017 Visible minority 52 14 5 2 2 1 23 87 6 875
2017 Non-visible minority 57 15 5 2 1 0 20 90 4 3274

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 68 13 6 2 1 1 8 90 3 768
2018 Non-visible minority 72 15 5 1 1 0 6 93 1 2761
2017 Visible minority 64 14 4 2 1 1 14 92 3 872
2017 Non-visible minority 73 13 4 1 0 0 8 94 1 3268

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 15 7 4 5 1 4 83 10 767
2018 Non-visible minority 77 11 6 2 2 0 2 90 4 2763
2017 Visible minority 56 20 7 3 6 1 7 83 10 880
2017 Non-visible minority 72 14 5 3 3 1 3 89 6 3282

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 24 14 5 2 1 3 79 7 769
2018 Non-visible minority 48 30 14 4 2 0 1 79 6 2755
2017 Visible minority 49 27 12 5 2 0 5 80 7 878
2017 Non-visible minority 51 29 11 4 2 0 2 82 6 3281

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 36 28 10 2 0 0 60 13 773
2018 Non-visible minority 18 34 32 12 3 0 0 53 15 2766
2017 Visible minority 16 34 35 9 3 0 2 51 13 882
2017 Non-visible minority 14 34 36 11 5 0 0 48 16 3289

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 14 34 32 12 0 0 44 21 766
2018 Non-visible minority 7 16 37 26 13 0 0 39 24 2750
2017 Visible minority 5 14 39 29 12 1 1 41 19 880
2017 Non-visible minority 6 17 37 26 14 0 0 39 23 3288
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 19 9 3 3 5 2 64 36 773
2018 Non-visible minority 57 24 10 4 2 3 1 59 41 2769
2017 Visible minority 50 19 11 4 4 8 3 56 44 882
2017 Non-visible minority 53 22 11 4 4 6 1 56 44 3293

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 260
2018 Non-visible minority 18 1087
2017 Visible minority 18 340
2017 Non-visible minority 18 1332

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 260
2018 Non-visible minority 31 1087
2017 Visible minority 36 340
2017 Non-visible minority 32 1332

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 260
2018 Non-visible minority 25 1087
2017 Visible minority 15 340
2017 Non-visible minority 16 1332

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 260
2018 Non-visible minority 26 1087
2017 Visible minority 27 340
2017 Non-visible minority 31 1332

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 4 260
2018 Non-visible minority 6 1087
2017 Visible minority 6 340
2017 Non-visible minority 6 1332

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 260
2018 Non-visible minority 29 1087

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 260
2018 Non-visible minority 32 1087
2017 Visible minority 41 340
2017 Non-visible minority 44 1332

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 11 60 15 8 3 2 237
2018 Non-visible minority 10 59 16 7 3 5 1037
2017 Visible minority 15 60 9 9 2 5 327
2017 Non-visible minority 12 64 13 5 2 4 1305

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 68 32 254
2018 Non-visible minority 71 29 1081

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 12 7 3 3 3 10 85 7 770
2018 Non-visible minority 57 14 9 5 5 1 9 79 11 2763

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 32 18 8 8 3 9 61 19 259
2018 Non-visible minority 24 29 15 13 8 1 9 60 24 1086
2017 Visible minority 18 28 16 14 10 3 10 53 29 345
2017 Non-visible minority 17 26 15 16 11 3 12 50 32 1354

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 30 17 10 13 2 15 52 28 259
2018 Non-visible minority 12 17 15 14 13 3 26 40 38 1086
2017 Visible minority 11 15 18 13 19 7 18 34 42 345
2017 Non-visible minority 8 15 14 15 17 5 26 34 46 1352
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