2018 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 52 9 9 3 0 0 79 12 61
2018 Has not served in the Canadian military 35 43 11 7 4 0 0 77 11 2786
2017 Has served in the Canadian military 21 49 12 15 4 0 0 70 19 66
2017 Has not served in the Canadian military 36 44 9 7 4 0 0 80 11 3391

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 30 9 10 4 0 0 76 15 62
2018 Has not served in the Canadian military 29 40 12 10 8 0 0 70 18 2786
2017 Has served in the Canadian military 29 41 10 12 8 0 0 70 20 66
2017 Has not served in the Canadian military 31 39 12 10 8 0 0 71 17 3385

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 37 8 1 0 0 0 91 1 59
2018 Has not served in the Canadian military 51 36 8 4 2 0 0 87 5 2774
2017 Has served in the Canadian military 39 44 11 3 3 0 0 83 6 66
2017 Has not served in the Canadian military 54 33 8 3 1 0 0 88 5 3379

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 47 15 4 3 0 0 79 7 62
2018 Has not served in the Canadian military 40 41 11 5 3 0 0 81 8 2787
2017 Has served in the Canadian military 34 37 16 9 4 0 0 71 13 65
2017 Has not served in the Canadian military 44 39 9 5 3 0 0 83 8 3376

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 45 9 6 7 0 0 77 14 61
2018 Has not served in the Canadian military 38 33 16 7 5 0 0 72 13 2782
2017 Has served in the Canadian military 33 42 11 9 6 0 0 75 14 66
2017 Has not served in the Canadian military 39 34 15 7 5 0 0 73 12 3387

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 38 12 9 4 0 0 75 13 61
2018 Has not served in the Canadian military 36 36 15 8 5 0 0 72 12 2764
2017 Has served in the Canadian military 24 48 10 12 6 0 0 73 18 66
2017 Has not served in the Canadian military 38 36 13 8 4 0 0 74 12 3384

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 27 16 19 7 1 2 56 27 62
2018 Has not served in the Canadian military 32 29 20 9 6 3 1 63 16 2788
2017 Has served in the Canadian military 31 27 22 13 4 2 0 60 17 66
2017 Has not served in the Canadian military 34 26 19 9 6 5 1 64 16 3386
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 28 12 10 4 0 0 74 14 62
2018 Has not served in the Canadian military 45 29 12 7 4 1 1 76 12 2778
2017 Has served in the Canadian military 47 31 8 6 7 1 0 79 13 66
2017 Has not served in the Canadian military 47 29 11 6 5 1 0 78 11 3388

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 35 1 12 5 0 0 83 16 61
2018 Has not served in the Canadian military 40 33 11 10 5 0 1 73 15 2776
2017 Has served in the Canadian military 43 28 5 17 7 1 0 71 24 66
2017 Has not served in the Canadian military 44 32 10 9 5 0 0 76 14 3386

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 36 4 5 7 0 0 84 12 62
2018 Has not served in the Canadian military 46 28 11 8 6 0 0 75 14 2784
2017 Has served in the Canadian military 48 25 11 7 9 0 0 74 16 66
2017 Has not served in the Canadian military 51 27 9 7 6 0 0 78 12 3379

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 43 12 9 5 1 0 73 14 61
2018 Has not served in the Canadian military 28 32 17 9 6 8 0 65 17 2796
2017 Has served in the Canadian military 23 39 15 10 8 5 0 65 20 66
2017 Has not served in the Canadian military 31 32 15 8 6 8 1 69 15 3388

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 42 12 16 3 0 0 68 19 61
2018 Has not served in the Canadian military 25 32 19 12 10 3 0 58 22 2783
2017 Has served in the Canadian military 26 36 13 11 11 3 0 64 23 66
2017 Has not served in the Canadian military 28 33 16 11 8 3 0 63 20 3383

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 37 17 19 6 3 0 57 26 61
2018 Has not served in the Canadian military 17 29 20 17 10 6 0 49 29 2787
2017 Has served in the Canadian military 19 36 12 18 10 5 0 58 29 66
2017 Has not served in the Canadian military 20 31 20 15 8 6 0 54 25 3390

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 32 18 26 6 0 0 50 32 61
2018 Has not served in the Canadian military 15 32 20 18 11 3 0 49 30 2794
2017 Has served in the Canadian military 14 40 16 13 14 3 0 55 29 66
2017 Has not served in the Canadian military 20 34 18 14 10 5 1 56 25 3386
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 39 16 11 8 0 0 65 19 61
2018 Has not served in the Canadian military 26 36 16 13 9 0 0 62 22 2796
2017 Has served in the Canadian military 22 33 14 17 10 5 0 57 28 66
2017 Has not served in the Canadian military 29 37 13 12 8 1 0 66 20 3385

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 46 17 11 4 0 0 69 15 60
2018 Has not served in the Canadian military 32 40 13 10 4 0 0 72 15 2796
2017 Has served in the Canadian military 20 42 14 17 7 0 0 63 23 66
2017 Has not served in the Canadian military 33 43 11 10 4 0 0 76 14 3387

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 24 15 22 16 11 3 38 44 61
2018 Has not served in the Canadian military 12 22 20 16 14 13 4 41 35 2782
2017 Has served in the Canadian military 4 28 16 16 22 12 3 37 44 66
2017 Has not served in the Canadian military 14 22 18 16 12 15 3 44 35 3387

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 43 13 11 3 0 0 74 14 62
2018 Has not served in the Canadian military 37 34 13 9 6 0 1 72 15 2787
2017 Has served in the Canadian military 27 49 12 4 7 1 0 77 12 66
2017 Has not served in the Canadian military 41 34 11 8 6 0 0 76 13 3390

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 36 4 14 0 9 18 75 19 22
2018 Has not served in the Canadian military 16 29 23 12 6 4 9 53 20 870
2017 Has served in the Canadian military 11 58 11 5 6 5 5 76 12 19
2017 Has not served in the Canadian military 18 34 17 11 6 5 9 61 20 1024

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 60 8 7 9 0 1 75 16 61
2018 Has not served in the Canadian military 28 45 12 11 4 0 1 74 15 2801
2017 Has served in the Canadian military 24 43 10 10 13 0 0 67 23 66
2017 Has not served in the Canadian military 35 40 10 11 4 0 0 75 15 3385

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 40 5 5 4 0 0 86 9 61
2018 Has not served in the Canadian military 42 39 10 6 3 0 0 81 9 2794
2017 Has served in the Canadian military 38 31 11 18 1 0 0 69 19 66
2017 Has not served in the Canadian military 47 37 9 5 3 0 0 84 8 3383

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 40 7 3 1 0 0 89 4 59
2018 Has not served in the Canadian military 46 39 7 5 3 0 0 85 8 2778
2017 Has served in the Canadian military 44 30 9 13 3 0 0 74 16 65
2017 Has not served in the Canadian military 52 35 6 5 2 0 0 87 7 3381

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 30 19 25 10 1 0 46 35 60
2018 Has not served in the Canadian military 18 30 18 17 13 3 0 50 31 2789
2017 Has served in the Canadian military 18 29 10 22 15 7 0 50 40 66
2017 Has not served in the Canadian military 23 33 16 14 10 3 1 59 25 3382

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 33 6 19 31 0 0 44 50 61
2018 Has not served in the Canadian military 17 25 14 17 22 2 3 44 41 2787
2017 Has served in the Canadian military 11 24 7 27 30 0 1 36 57 66
2017 Has not served in the Canadian military 20 24 14 16 20 3 4 46 39 3387

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 39 5 14 3 0 0 78 17 61
2018 Has not served in the Canadian military 29 40 14 10 6 0 0 70 16 2781
2017 Has served in the Canadian military 32 38 8 12 10 0 0 70 23 64
2017 Has not served in the Canadian military 34 41 11 9 5 0 0 75 14 3374

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 33 18 8 1 0 0 72 9 61
2018 Has not served in the Canadian military 35 37 13 8 6 0 0 72 14 2778
2017 Has served in the Canadian military 33 34 16 12 5 0 0 66 17 66
2017 Has not served in the Canadian military 39 36 12 7 5 0 0 76 12 3375

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 36 4 15 6 0 0 75 21 62
2018 Has not served in the Canadian military 28 39 15 11 5 1 1 69 16 2781
2017 Has served in the Canadian military 35 37 11 12 5 0 0 71 18 66
2017 Has not served in the Canadian military 34 38 14 8 5 0 1 73 13 3376

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 37 23 11 3 3 0 62 15 62
2018 Has not served in the Canadian military 17 36 23 12 7 5 1 56 20 2790
2017 Has served in the Canadian military 11 42 18 15 10 4 0 55 26 66
2017 Has not served in the Canadian military 21 36 20 10 6 5 1 61 17 3385

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 24 7 11 3 0 3 79 14 61
2018 Has not served in the Canadian military 41 36 11 8 4 0 1 78 11 2789
2017 Has served in the Canadian military 45 31 12 9 0 0 3 78 10 66
2017 Has not served in the Canadian military 45 33 10 7 4 1 1 79 11 3376

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 40 18 9 4 0 0 70 13 62
2018 Has not served in the Canadian military 37 34 16 8 5 0 0 71 12 2800
2017 Has served in the Canadian military 36 36 15 8 4 0 0 72 13 66
2017 Has not served in the Canadian military 36 37 16 7 3 0 1 74 10 3387

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 33 32 35 61
2018 Has not served in the Canadian military 29 38 32 2796
2017 Has served in the Canadian military 26 43 31 66
2017 Has not served in the Canadian military 28 40 32 3386

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 31 9 16 5 34 5 17
2018 Has not served in the Canadian military 17 21 19 5 32 5 739
2017 Has served in the Canadian military 40 11 32 12 0 5 16
2017 Has not served in the Canadian military 15 19 20 5 36 5 899
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 43 5 7 1 0 0 87 9 62
2018 Has not served in the Canadian military 41 42 9 5 2 1 0 84 7 2794
2017 Has served in the Canadian military 34 39 11 7 8 0 0 73 16 66
2017 Has not served in the Canadian military 41 40 10 6 3 0 0 82 9 3385

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 44 15 15 5 3 0 64 21 62
2018 Has not served in the Canadian military 23 44 19 8 3 1 0 68 12 2782
2017 Has served in the Canadian military 18 54 10 13 3 1 0 74 16 65
2017 Has not served in the Canadian military 27 44 17 7 3 2 0 72 10 3379

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 26 38 20 4 3 0 25 36 62
2018 Has not served in the Canadian military 7 19 39 22 10 1 1 34 27 2787
2017 Has served in the Canadian military 6 24 34 30 4 0 1 35 31 65
2017 Has not served in the Canadian military 6 18 38 22 12 1 3 36 25 3376

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 7 37 17 21 3 0 39 22 62
2018 Has not served in the Canadian military 7 14 28 28 18 3 2 49 22 2773
2017 Has served in the Canadian military 5 19 25 39 10 0 1 50 25 66
2017 Has not served in the Canadian military 5 13 26 26 22 3 4 52 20 3369

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 23 32 6 16 5 2 23 44 62
2018 Has not served in the Canadian military 18 25 30 15 8 2 2 24 45 2782
2017 Has served in the Canadian military 15 28 31 16 9 0 1 25 43 66
2017 Has not served in the Canadian military 17 25 28 14 10 2 4 25 45 3377

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 7 35 33 16 3 0 50 14 61
2018 Has not served in the Canadian military 6 15 32 29 16 1 1 46 21 2772
2017 Has served in the Canadian military 4 16 39 31 10 0 0 41 20 66
2017 Has not served in the Canadian military 6 12 31 27 18 1 3 48 19 3363

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 23 24 26 11 3 0 39 37 61
2018 Has not served in the Canadian military 12 21 30 20 13 1 2 35 34 2777
2017 Has served in the Canadian military 13 24 38 20 6 0 0 26 36 66
2017 Has not served in the Canadian military 11 18 28 22 16 2 4 40 31 3371

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 12 27 22 17 3 3 42 29 61
2018 Has not served in the Canadian military 8 14 27 26 19 3 4 48 23 2771
2017 Has served in the Canadian military 7 21 28 32 10 0 1 43 28 66
2017 Has not served in the Canadian military 6 12 24 25 22 3 7 53 21 3368

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 33 28 11 11 5 2 24 45 62
2018 Has not served in the Canadian military 15 23 31 16 10 2 2 27 41 2788
2017 Has served in the Canadian military 12 33 36 15 3 1 0 18 45 66
2017 Has not served in the Canadian military 14 21 31 14 13 3 5 29 38 3376

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 28 14 16 4 0 0 66 20 61
2018 Has not served in the Canadian military 38 32 10 11 9 1 0 70 19 2786
2017 Has served in the Canadian military 39 32 13 9 6 1 0 72 15 66
2017 Has not served in the Canadian military 43 31 9 9 7 1 0 75 16 3384

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 42 10 7 1 0 0 81 9 61
2018 Has not served in the Canadian military 43 34 10 8 5 0 0 78 12 2782
2017 Has served in the Canadian military 37 37 7 13 6 0 0 74 19 66
2017 Has not served in the Canadian military 43 37 7 9 5 0 0 80 14 3380

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 37 12 2 1 0 0 85 3 60
2018 Has not served in the Canadian military 39 39 12 6 4 1 0 79 10 2787

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 32 19 6 0 1 0 75 6 62
2018 Has not served in the Canadian military 44 37 11 3 2 2 1 84 5 2778
2017 Has served in the Canadian military 38 34 14 5 1 7 0 78 7 66
2017 Has not served in the Canadian military 42 37 12 3 2 3 0 82 6 3383

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 43 12 7 0 2 0 81 8 60
2018 Has not served in the Canadian military 41 39 11 5 2 1 0 82 7 2778
2017 Has served in the Canadian military 29 48 14 3 4 3 0 79 7 66
2017 Has not served in the Canadian military 42 41 10 4 2 2 0 83 6 3379

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 48 7 3 1 0 0 89 5 61
2018 Has not served in the Canadian military 47 36 10 5 3 0 0 82 8 2779
2017 Has served in the Canadian military 38 46 9 1 6 0 0 84 7 66
2017 Has not served in the Canadian military 47 37 8 4 3 0 0 84 8 3388

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 50 12 6 13 3 3 67 21 61
2018 Has not served in the Canadian military 21 33 18 11 9 6 3 59 22 2785
2017 Has served in the Canadian military 24 34 19 11 9 0 3 60 20 66
2017 Has not served in the Canadian military 27 30 15 10 9 5 4 62 21 3388

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 44 5 11 6 3 2 77 17 62
2018 Has not served in the Canadian military 29 37 14 11 6 2 1 68 17 2783
2017 Has served in the Canadian military 33 42 6 13 3 1 1 77 17 66
2017 Has not served in the Canadian military 36 36 12 8 5 3 1 75 13 3378

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 47 13 9 1 3 0 75 11 61
2018 Has not served in the Canadian military 31 40 17 7 4 1 0 71 11 2780

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 25 19 11 11 11 1 55 24 62
2018 Has not served in the Canadian military 18 28 18 14 13 7 2 50 29 2789
2017 Has served in the Canadian military 16 28 13 20 17 6 0 47 39 66
2017 Has not served in the Canadian military 20 29 16 12 11 9 3 55 27 3377

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 16 84 61
2018 Has not served in the Canadian military 14 86 2797

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 58 11
2018 Has not served in the Canadian military 60 405

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 45 11
2018 Has not served in the Canadian military 55 405

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 11
2018 Has not served in the Canadian military 0 405

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 11
2018 Has not served in the Canadian military 6 405

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 58 11
2018 Has not served in the Canadian military 41 404

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 11
2018 Has not served in the Canadian military 8 404

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 54 11
2018 Has not served in the Canadian military 52 405

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 11
2018 Has not served in the Canadian military 8 405

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 11
2018 Has not served in the Canadian military 11 405

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 5 387

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 21 387

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 8 387

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 5 387

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 6 387

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 23 15 19 11 14 3 47 35 62
2018 Has not served in the Canadian military 16 20 20 8 8 23 5 49 23 2795
2017 Has served in the Canadian military 17 28 7 13 11 20 3 59 32 66
2017 Has not served in the Canadian military 18 19 17 7 7 24 8 54 21 3388

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 40 16 10 6 9 0 65 18 62
2018 Has not served in the Canadian military 30 33 16 8 5 7 1 68 14 2792
2017 Has served in the Canadian military 34 31 15 8 10 3 0 66 18 66
2017 Has not served in the Canadian military 32 33 15 7 5 8 1 71 12 3383

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 25 17 11 3 23 6 57 19 61
2018 Has not served in the Canadian military 19 19 23 4 3 27 5 56 10 2795
2017 Has served in the Canadian military 22 25 13 1 4 31 3 71 8 66
2017 Has not served in the Canadian military 19 20 18 3 3 31 7 63 9 3385

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 43 17 3 3 7 2 75 6 61
2018 Has not served in the Canadian military 34 33 18 4 3 8 1 73 7 2792
2017 Has served in the Canadian military 33 37 14 4 3 9 0 77 8 66
2017 Has not served in the Canadian military 35 35 14 3 2 10 1 79 6 3375
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 67 15 13 1 4 0 0 81 6 62
2018 Has not served in the Canadian military 52 27 10 5 5 1 0 80 10 2778
2017 Has served in the Canadian military 62 22 8 5 3 1 0 85 7 66
2017 Has not served in the Canadian military 56 25 9 4 5 1 0 82 9 3390

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 58 6 8 3 5 0 82 11 60
2018 Has not served in the Canadian military 31 44 13 7 3 2 0 77 10 2787
2017 Has served in the Canadian military 24 45 13 6 8 3 0 71 15 66
2017 Has not served in the Canadian military 26 45 14 8 4 4 0 73 12 3383

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 43 19 6 13 1 0 62 19 62
2018 Has not served in the Canadian military 24 38 18 11 7 1 0 63 19 2799
2017 Has served in the Canadian military 16 46 15 9 14 0 0 61 23 66
2017 Has not served in the Canadian military 20 41 17 12 7 2 0 62 20 3387

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 23 21 18 13 0 2 47 31 62
2018 Has not served in the Canadian military 23 28 21 13 14 0 1 51 27 2791
2017 Has served in the Canadian military 29 19 19 13 20 0 0 48 33 66
2017 Has not served in the Canadian military 23 27 20 14 14 0 1 51 29 3383

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 25 31 10 10 0 0 49 20 62
2018 Has not served in the Canadian military 20 30 26 15 9 0 0 51 23 2791
2017 Has served in the Canadian military 14 35 25 17 9 0 0 49 26 66
2017 Has not served in the Canadian military 21 32 26 13 7 0 1 53 20 3383

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 32 21 8 4 3 0 65 13 61
2018 Has not served in the Canadian military 28 34 22 10 5 0 1 63 15 2781
2017 Has served in the Canadian military 19 38 25 11 7 0 0 57 19 66
2017 Has not served in the Canadian military 30 33 20 10 5 1 2 64 15 3373

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 23 26 10 13 3 0 50 24 62
2018 Has not served in the Canadian military 24 26 23 14 11 0 1 51 26 2777
2017 Has served in the Canadian military 17 31 27 16 10 0 0 48 25 66
2017 Has not served in the Canadian military 26 27 22 14 9 1 2 54 23 3383

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 25 10 0 3 3 7 86 3 62
2018 Has not served in the Canadian military 46 26 13 6 4 0 4 76 11 2776
2017 Has served in the Canadian military 47 31 6 1 2 0 14 90 3 66
2017 Has not served in the Canadian military 45 27 13 6 3 1 7 77 9 3379

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 30 17 7 6 3 1 68 14 62
2018 Has not served in the Canadian military 31 30 20 11 7 0 0 61 18 2785
2017 Has served in the Canadian military 37 36 14 6 6 0 1 74 12 66
2017 Has not served in the Canadian military 29 32 22 10 6 0 1 62 16 3375

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 27 29 5 11 2 1 53 17 60
2018 Has not served in the Canadian military 28 35 22 9 5 0 1 64 14 2788
2017 Has served in the Canadian military 17 31 34 11 7 0 0 48 19 66
2017 Has not served in the Canadian military 30 34 20 9 4 1 2 66 13 3374

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 40 22 11 5 0 3 61 16 60
2018 Has not served in the Canadian military 26 35 22 10 5 0 1 62 16 2788
2017 Has served in the Canadian military 17 38 27 12 7 0 0 55 19 66
2017 Has not served in the Canadian military 28 35 21 9 4 1 1 65 14 3373

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 34 28 6 3 0 1 62 9 58
2018 Has not served in the Canadian military 29 33 22 9 6 0 1 62 16 2782
2017 Has served in the Canadian military 23 28 21 13 13 0 2 52 26 66
2017 Has not served in the Canadian military 31 32 20 10 5 1 1 64 15 3372

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 38 25 5 4 0 1 65 9 59
2018 Has not served in the Canadian military 32 33 20 10 4 0 1 66 14 2776
2017 Has served in the Canadian military 17 36 26 13 6 0 3 55 19 66
2017 Has not served in the Canadian military 33 35 18 9 3 1 1 69 12 3366

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 62 23 8 2 1 0 4 88 3 60
2018 Has not served in the Canadian military 52 26 12 5 4 0 1 79 8 2776
2017 Has served in the Canadian military 63 16 18 1 1 0 0 80 3 66
2017 Has not served in the Canadian military 55 26 11 4 2 0 1 82 7 3384

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 75 13 5 0 0 0 7 95 0 59
2018 Has not served in the Canadian military 71 16 5 2 2 0 4 91 4 2776

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 62 15 4 5 8 1 4 82 14 58
2018 Has not served in the Canadian military 69 14 7 4 4 1 2 85 8 2771
2017 Has served in the Canadian military 73 14 5 5 4 0 0 86 9 66
2017 Has not served in the Canadian military 72 13 7 3 3 0 2 87 7 3382

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 39 7 7 2 0 0 84 9 62
2018 Has not served in the Canadian military 48 28 14 5 4 0 1 77 9 2782
2017 Has served in the Canadian military 36 45 9 3 7 0 0 81 10 66
2017 Has not served in the Canadian military 50 28 12 5 3 0 1 80 8 3382

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 28 11 4 3 0 1 82 7 61
2018 Has not served in the Canadian military 54 23 11 6 6 0 1 78 12 2772
2017 Has served in the Canadian military 55 15 18 3 8 0 0 71 11 66
2017 Has not served in the Canadian military 58 21 9 5 5 0 1 81 10 3386

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 20 12 1 0 0 12 85 1 62
2018 Has not served in the Canadian military 53 14 6 3 1 0 22 87 5 2768
2017 Has served in the Canadian military 50 23 3 1 1 0 20 92 3 64
2017 Has not served in the Canadian military 55 14 6 2 1 0 20 88 4 3372

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 70 10 11 3 3 0 4 83 6 62
2018 Has not served in the Canadian military 70 17 5 2 1 0 6 92 2 2776
2017 Has served in the Canadian military 71 15 7 0 0 1 6 93 0 65
2017 Has not served in the Canadian military 70 16 4 1 1 1 6 93 2 3362

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 84 12 2 3 0 0 0 95 3 62
2018 Has not served in the Canadian military 65 18 6 4 4 0 3 86 8 2781
2017 Has served in the Canadian military 76 13 3 1 3 0 3 93 4 65
2017 Has not served in the Canadian military 61 20 8 4 4 1 3 84 8 3383

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 26 14 2 1 0 1 82 3 62
2018 Has not served in the Canadian military 47 32 14 4 2 0 2 80 6 2778
2017 Has served in the Canadian military 54 25 12 2 4 0 3 81 6 66
2017 Has not served in the Canadian military 48 32 12 4 2 0 2 82 6 3378

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 35 33 10 5 0 0 51 16 62
2018 Has not served in the Canadian military 16 34 33 13 4 0 0 50 17 2796
2017 Has served in the Canadian military 8 39 30 15 7 0 1 47 22 66
2017 Has not served in the Canadian military 13 34 36 12 4 0 0 48 16 3386

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 17 29 31 13 0 0 44 27 61
2018 Has not served in the Canadian military 7 17 40 24 11 0 0 35 25 2774
2017 Has served in the Canadian military 14 12 47 14 12 1 0 26 27 66
2017 Has not served in the Canadian military 7 17 40 25 12 0 0 37 24 3378
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 29 16 10 12 0 0 33 67 61
2018 Has not served in the Canadian military 30 29 18 11 9 2 0 31 69 2802
2017 Has served in the Canadian military 31 29 17 11 6 6 0 33 67 65
2017 Has not served in the Canadian military 30 24 19 11 11 5 1 32 68 3389

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 17 41
2018 Has not served in the Canadian military 19 1918
2017 Has served in the Canadian military 16 41
2017 Has not served in the Canadian military 20 2139

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 22 41
2018 Has not served in the Canadian military 34 1918
2017 Has served in the Canadian military 13 41
2017 Has not served in the Canadian military 37 2139

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 35 41
2018 Has not served in the Canadian military 29 1918
2017 Has served in the Canadian military 14 41
2017 Has not served in the Canadian military 21 2139

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 23 41
2018 Has not served in the Canadian military 30 1919
2017 Has served in the Canadian military 42 41
2017 Has not served in the Canadian military 36 2139

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 4 41
2018 Has not served in the Canadian military 5 1918
2017 Has served in the Canadian military 0 41
2017 Has not served in the Canadian military 5 2139

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 41
2018 Has not served in the Canadian military 32 1919

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 47 41
2018 Has not served in the Canadian military 35 1918
2017 Has served in the Canadian military 52 41
2017 Has not served in the Canadian military 43 2139

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 5 54 10 11 0 20 38
2018 Has not served in the Canadian military 4 48 17 10 4 17 1842
2017 Has served in the Canadian military 12 51 22 8 2 5 40
2017 Has not served in the Canadian military 7 51 18 8 4 12 2093

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 41 59 40
2018 Has not served in the Canadian military 36 64 1906

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 14 20 15 9 0 5 54 25 61
2018 Has not served in the Canadian military 45 17 12 9 7 2 8 69 18 2792

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 21 10 15 35 0 10 34 55 39
2018 Has not served in the Canadian military 12 26 16 19 21 1 5 40 43 1914
2017 Has served in the Canadian military 19 30 24 13 2 5 8 56 17 41
2017 Has not served in the Canadian military 14 26 16 16 18 3 8 44 38 2157

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 2 25 13 4 52 0 5 29 58 40
2018 Has not served in the Canadian military 5 15 16 22 37 2 4 21 62 1912
2017 Has served in the Canadian military 7 9 12 20 45 2 4 17 70 41
2017 Has not served in the Canadian military 3 11 13 20 42 3 7 17 69 2156
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