2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 46 15 7 7 0 0 71 14 191
2018 CR-04 31 32 18 6 14 0 0 62 20 85
2018 CR-05 21 56 10 11 2 0 0 77 13 62
2017 CR 23 42 17 6 11 0 0 65 17 229
2017 CR-03 36 36 19 2 7 0 0 71 10 42
2017 CR-04 20 38 16 8 17 0 0 59 25 104
2017 CR-05 21 49 19 5 6 0 0 70 11 80
2014 CR 22 46 15 9 8 0 0 68 17 234
2014 CR-03 31 50 11 4 4 0 0 81 8 26
2014 CR-04 21 44 15 12 8 0 1 65 20 142
2014 CR-05 21 49 17 5 9 0 0 70 14 66
2011 CR 28 41 18 8 5 0 0 69 13 293
2011 CR-03 28 47 16 7 2 0 0 74 9 43
2011 CR-04 27 41 18 8 5 1 1 69 13 165
2011 CR-05 29 38 18 8 8 0 0 66 16 77
2008 CR 29 36 17 11 6 0 0 65 18 285
2008 CR-03 33 28 17 17 6 0 0 61 22 36
2008 CR-04 29 39 15 10 5 1 0 69 16 165
2008 CR-05 27 35 19 10 9 0 0 62 19 79

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 37 17 8 9 0 0 66 17 192
2018 CR-04 33 24 17 10 15 0 0 57 26 86
2018 CR-05 24 48 17 6 5 0 0 71 11 63
2017 CR 29 35 15 10 10 0 0 64 21 230
2017 CR-03 48 26 19 5 2 0 0 74 7 42
2017 CR-04 27 26 15 14 18 0 0 52 32 105
2017 CR-05 23 50 14 9 5 0 0 73 14 80

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 31 14 3 4 0 0 79 7 192
2018 CR-04 53 21 16 4 6 0 0 74 9 85
2018 CR-05 44 43 10 2 2 0 0 87 3 63
2017 CR 45 33 14 3 4 0 0 78 8 230
2017 CR-03 44 34 12 5 5 0 0 78 10 41
2017 CR-04 43 35 13 3 6 0 0 78 8 106
2017 CR-05 47 31 16 2 2 0 0 79 5 80
2014 CR 56 29 12 0 2 0 0 86 3 231
2014 CR-03 66 27 4 0 4 0 0 92 4 26
2014 CR-04 56 28 14 0 2 1 0 84 2 139
2014 CR-05 53 33 11 2 2 0 0 86 3 66
2011 CR 50 35 11 2 0 1 0 87 2 296
2011 CR-03 57 32 9 2 0 0 0 89 2 44
2011 CR-04 52 35 10 1 0 1 1 88 1 167
2011 CR-05 43 36 14 4 1 1 0 80 5 77

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 38 13 6 4 0 1 76 10 194
2018 CR-04 44 26 13 9 7 0 1 71 16 86
2018 CR-05 31 50 13 3 3 0 0 81 6 64
2017 CR 35 41 9 6 9 0 0 76 15 231
2017 CR-03 50 33 2 7 7 0 0 83 14 42
2017 CR-04 33 38 9 5 14 1 0 71 19 106
2017 CR-05 29 50 13 5 4 0 0 79 9 80
2014 CR 33 40 16 5 5 1 0 74 10 233
2014 CR-03 54 27 12 4 4 0 0 81 8 26
2014 CR-04 33 41 13 4 7 1 0 75 11 141
2014 CR-05 27 41 24 6 1 0 0 68 8 66
2011 CR 31 48 12 5 3 0 0 80 8 296
2011 CR-03 39 39 14 7 2 0 0 77 9 44
2011 CR-04 31 49 13 4 2 1 1 81 6 167
2011 CR-05 26 52 10 6 5 0 0 78 12 77
2008 CR 38 36 13 9 4 0 0 74 13 288
2008 CR-03 35 27 19 16 3 0 0 62 19 37
2008 CR-04 43 36 10 8 3 1 0 79 11 166
2008 CR-05 29 41 16 8 6 0 0 70 14 80

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 31 15 7 6 1 0 72 13 192
2018 CR-04 28 32 19 11 9 1 0 61 20 85
2018 CR-05 45 34 13 3 5 0 0 80 8 64
2017 CR 42 24 17 6 11 0 0 66 17 228
2017 CR-03 60 25 3 3 5 3 3 89 8 40
2017 CR-04 33 21 21 9 16 0 0 54 25 105
2017 CR-05 45 28 16 4 7 0 0 73 11 80
2014 CR 25 40 17 11 6 2 0 66 17 234
2014 CR-03 42 38 15 0 4 0 0 81 4 26
2014 CR-04 22 40 16 13 7 2 0 63 21 142
2014 CR-05 24 41 20 9 3 3 0 67 12 66
2011 CR 31 33 25 5 4 2 0 66 9 293
2011 CR-03 44 26 23 0 5 2 0 71 5 43
2011 CR-04 31 32 25 5 4 2 0 65 9 165
2011 CR-05 25 40 22 8 5 0 0 65 13 77

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 36 16 7 5 1 0 73 12 191
2018 CR-04 28 34 20 10 8 0 0 62 19 86
2018 CR-05 45 35 13 5 2 0 0 81 6 62
2017 CR 41 25 18 7 8 0 0 67 15 232
2017 CR-03 62 17 12 5 2 0 2 80 7 42
2017 CR-04 33 21 24 9 12 0 0 54 21 107
2017 CR-05 44 34 12 4 6 0 0 78 10 80
2014 CR 25 42 19 7 6 0 0 67 14 234
2014 CR-03 42 42 8 4 4 0 0 85 8 26
2014 CR-04 21 43 19 7 8 1 1 65 16 142
2014 CR-05 26 39 23 9 3 0 0 65 12 66
2011 CR 31 37 21 6 4 1 0 68 10 294
2011 CR-03 33 37 26 0 2 2 0 71 2 43
2011 CR-04 32 36 23 5 4 1 0 68 9 166
2011 CR-05 28 40 15 12 5 0 0 68 17 78
2008 CR 30 36 18 9 7 1 0 66 16 287
2008 CR-03 34 26 11 16 13 0 0 61 29 38
2008 CR-04 32 35 18 7 5 2 0 69 12 164
2008 CR-05 24 41 19 9 8 0 0 65 16 80

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 27 19 11 10 6 0 57 23 192
2018 CR-04 24 23 19 14 16 3 0 49 31 86
2018 CR-05 25 32 21 10 6 6 0 61 17 63
2017 CR 36 20 20 8 11 3 2 59 20 230
2017 CR-03 58 13 18 3 5 0 5 74 8 40
2017 CR-04 28 20 21 11 18 2 1 49 30 107
2017 CR-05 37 25 20 5 5 6 1 67 11 80
2014 CR 21 32 24 10 9 3 1 55 20 234
2014 CR-03 31 42 12 4 8 4 0 76 12 26
2014 CR-04 17 34 23 11 10 4 1 53 22 142
2014 CR-05 27 23 30 11 8 2 0 51 18 66
2011 CR 30 28 20 8 9 4 1 62 18 292
2011 CR-03 40 26 21 0 7 5 0 70 8 42
2011 CR-04 30 25 22 8 10 4 1 58 20 166
2011 CR-05 28 36 12 9 9 5 1 68 20 76
2008 CR 28 28 15 10 11 7 0 61 23 288
2008 CR-03 24 29 18 8 18 3 0 54 27 38
2008 CR-04 31 28 15 9 8 9 0 65 19 165
2008 CR-05 26 29 13 11 15 6 0 59 28 80
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 29 15 6 5 2 3 74 11 191
2018 CR-04 36 28 14 7 9 2 2 68 17 85
2018 CR-05 44 25 19 3 2 2 5 75 5 63
2017 CR 44 29 13 7 6 1 0 74 13 232
2017 CR-03 55 31 12 2 0 0 0 86 2 42
2017 CR-04 40 23 16 7 12 1 1 64 20 107
2017 CR-05 41 37 10 9 1 1 0 80 10 80
2014 CR 38 34 12 7 5 2 1 75 13 233
2014 CR-03 34 54 4 0 0 4 4 96 0 26
2014 CR-04 39 30 14 7 7 2 1 71 15 141
2014 CR-05 38 36 11 11 3 2 0 75 14 66
2011 CR 38 33 14 7 4 3 0 74 11 295
2011 CR-03 51 30 14 5 0 0 0 81 5 43
2011 CR-04 36 34 13 7 5 5 1 74 13 166
2011 CR-05 38 33 15 8 4 1 0 73 12 78
2008 CR 34 35 14 6 7 3 1 72 13 287
2008 CR-03 41 32 16 5 3 3 0 75 8 37
2008 CR-04 34 36 16 4 6 4 1 73 11 166
2008 CR-05 31 38 10 9 10 3 0 71 19 80

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 28 12 7 5 1 2 75 13 191
2018 CR-04 38 27 12 11 10 0 2 67 21 84
2018 CR-05 52 27 14 3 2 0 2 81 5 63
2017 CR 43 32 12 6 6 1 0 76 12 231
2017 CR-03 50 38 5 5 0 2 0 90 5 42
2017 CR-04 42 23 15 9 10 1 0 66 19 106
2017 CR-05 41 39 12 2 4 0 1 81 6 80
2014 CR 35 39 10 9 6 0 0 75 15 233
2014 CR-03 34 46 12 4 0 4 0 84 4 26
2014 CR-04 35 38 9 10 7 0 1 74 17 141
2014 CR-05 36 36 12 9 6 0 0 73 15 66
2011 CR 35 39 10 8 7 1 0 74 15 296
2011 CR-03 45 30 11 9 5 0 0 75 14 44
2011 CR-04 33 42 9 7 7 1 0 76 15 166
2011 CR-05 33 37 13 10 6 0 0 71 17 78
2008 CR 34 33 12 11 9 1 0 68 20 288
2008 CR-03 47 24 13 5 8 3 0 73 14 38
2008 CR-04 31 36 12 11 9 1 0 67 21 166
2008 CR-05 34 34 11 11 9 1 0 68 20 80

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 32 13 6 3 1 1 78 9 191
2018 CR-04 39 32 13 9 5 1 1 72 14 85
2018 CR-05 50 29 15 3 3 0 0 79 6 62
2017 CR 50 29 9 4 6 0 0 80 11 232
2017 CR-03 60 29 10 2 0 0 0 88 2 42
2017 CR-04 48 24 10 5 12 0 1 73 17 107
2017 CR-05 46 37 9 5 2 0 0 84 7 80
2014 CR 41 36 11 6 4 1 0 78 11 233
2014 CR-03 50 42 4 0 0 4 0 96 0 26
2014 CR-04 38 35 12 8 6 0 1 74 14 141
2014 CR-05 44 36 11 5 3 2 0 82 8 66

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 33 17 7 6 6 0 69 13 193
2018 CR-04 28 32 16 11 8 5 0 63 20 85
2018 CR-05 30 38 19 5 3 6 0 72 8 64
2017 CR 31 28 18 7 10 5 1 63 18 231
2017 CR-03 41 34 10 2 2 7 2 84 5 41
2017 CR-04 25 22 19 9 19 5 1 51 30 107
2017 CR-05 34 31 22 5 2 5 0 69 8 80
2014 CR 19 36 19 11 5 10 0 61 18 233
2014 CR-03 19 31 19 12 0 19 0 62 14 26
2014 CR-04 23 35 19 10 6 6 1 62 17 141
2014 CR-05 11 38 20 14 3 15 0 57 20 66
2011 CR 22 31 18 11 8 9 1 59 21 297
2011 CR-03 25 32 18 7 5 11 2 66 13 44
2011 CR-04 24 30 16 13 7 10 1 60 23 167
2011 CR-05 17 29 22 12 12 9 0 51 25 78

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 33 15 9 11 4 1 64 21 193
2018 CR-04 28 24 15 14 16 1 1 54 31 86
2018 CR-05 27 39 17 5 8 5 0 69 13 64
2017 CR 33 24 18 8 12 4 1 60 21 232
2017 CR-03 45 24 14 5 2 7 2 76 8 42
2017 CR-04 28 16 21 11 22 2 1 45 34 107
2017 CR-05 33 35 17 4 6 5 0 71 10 80
2014 CR 21 33 19 14 7 5 0 58 23 233
2014 CR-03 38 35 8 12 0 8 0 79 13 26
2014 CR-04 22 35 17 13 9 3 1 59 23 141
2014 CR-05 14 30 26 17 6 8 0 48 25 66
2011 CR 22 35 19 9 11 5 0 60 20 294
2011 CR-03 30 33 16 5 9 7 0 68 15 43
2011 CR-04 24 35 20 7 12 3 0 60 19 165
2011 CR-05 14 35 18 14 10 9 0 54 27 78
2008 CR 24 28 23 11 8 5 1 56 20 288
2008 CR-03 24 29 24 11 11 3 0 54 22 38
2008 CR-04 29 28 20 10 7 5 1 60 18 166
2008 CR-05 15 29 28 11 11 5 1 47 24 80

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 31 20 9 11 4 1 57 22 193
2018 CR-04 27 16 19 14 17 5 2 46 34 86
2018 CR-05 19 46 17 5 8 5 0 68 13 63
2017 CR 28 23 20 10 12 7 1 55 23 232
2017 CR-03 43 21 12 5 2 14 2 77 9 42
2017 CR-04 21 18 22 13 21 4 1 40 36 107
2017 CR-05 29 30 21 7 4 9 0 64 12 80
2014 CR 17 28 27 15 6 7 0 48 23 233
2014 CR-03 31 27 15 15 0 12 0 65 17 26
2014 CR-04 16 32 23 16 6 6 1 51 24 141
2014 CR-05 14 18 39 14 8 8 0 34 23 66
2011 CR 19 29 23 11 7 10 1 54 20 295
2011 CR-03 27 20 20 11 5 14 2 57 19 44
2011 CR-04 18 32 23 9 7 10 1 56 18 165
2011 CR-05 18 26 24 15 8 9 0 48 25 78
2008 CR 15 30 25 12 6 11 0 51 20 287
2008 CR-03 21 18 24 13 5 18 0 48 23 38
2008 CR-04 15 33 23 12 4 12 0 55 18 166
2008 CR-05 10 30 30 11 10 8 0 44 23 79

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 30 18 11 13 4 1 56 25 192
2018 CR-03 41 28 18 5 3 5 0 73 8 39
2018 CR-04 20 21 15 14 22 5 2 44 39 85
2018 CR-05 19 41 22 11 6 2 0 60 17 64
2017 CR 27 29 15 10 13 5 1 60 25 231
2017 CR-03 45 24 7 14 2 5 2 74 18 42
2017 CR-04 21 23 18 11 24 2 1 45 37 107
2017 CR-05 28 38 15 8 4 8 0 71 12 79
2014 CR 17 32 27 10 11 3 0 50 22 233
2014 CR-03 27 31 23 12 4 4 0 60 16 26
2014 CR-04 17 33 24 12 11 3 0 52 23 141
2014 CR-05 12 30 35 6 15 2 0 43 21 66
2011 CR 21 37 15 11 10 5 0 61 23 296
2011 CR-03 25 39 7 7 9 11 2 74 18 44
2011 CR-04 23 36 17 10 11 4 0 61 21 166
2011 CR-05 13 40 17 15 12 4 0 55 28 78
2008 CR 18 37 19 13 9 4 0 58 23 289
2008 CR-03 32 29 16 16 3 5 0 64 19 38
2008 CR-04 17 42 17 13 7 4 0 61 21 166
2008 CR-05 15 31 23 13 16 3 0 47 29 80
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 30 20 10 10 1 0 59 21 193
2018 CR-04 29 20 20 12 17 2 0 50 30 86
2018 CR-05 25 38 17 13 6 0 0 63 19 63
2017 CR 27 36 16 12 9 0 0 63 21 230
2017 CR-03 40 45 12 2 0 0 0 86 2 42
2017 CR-04 22 31 17 13 16 0 0 53 30 105
2017 CR-05 27 35 17 15 5 0 0 63 20 80
2014 CR 23 33 18 13 12 0 0 57 25 234
2014 CR-03 27 42 15 4 12 0 0 69 15 26
2014 CR-04 23 31 17 14 14 1 1 54 29 142
2014 CR-05 23 33 21 14 9 0 0 56 23 66
2011 CR 20 36 17 15 11 0 0 57 26 297
2011 CR-03 20 45 20 11 2 0 0 66 14 44
2011 CR-04 22 31 20 14 13 1 0 53 27 167
2011 CR-05 18 42 12 18 10 0 0 60 28 78

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 38 11 7 2 0 0 80 9 192
2018 CR-04 38 31 16 12 4 0 0 68 15 85
2018 CR-05 43 46 6 3 2 0 0 89 5 63
2017 CR 37 36 13 7 7 0 0 74 13 230
2017 CR-03 62 26 10 2 0 0 0 88 2 42
2017 CR-04 31 33 12 9 13 0 1 65 22 105
2017 CR-05 32 44 15 7 1 0 0 76 9 80

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 23 20 13 16 12 3 41 35 191
2018 CR-04 16 15 21 15 20 9 2 36 40 85
2018 CR-05 5 33 19 13 10 14 6 48 28 63
2017 CR 17 22 22 12 14 13 2 45 30 231
2017 CR-03 26 26 12 17 7 10 2 59 27 42
2017 CR-04 13 16 23 14 22 10 2 33 41 106
2017 CR-05 16 26 26 6 7 16 1 52 17 80
2014 CR 8 20 27 17 14 13 2 33 36 234
2014 CR-03 8 31 12 12 12 23 4 53 32 26
2014 CR-04 9 17 28 15 17 13 1 30 38 142
2014 CR-05 5 23 30 21 8 11 3 32 33 66

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 37 13 6 4 1 1 76 10 191
2018 CR-04 36 36 9 8 8 0 1 74 17 85
2018 CR-05 43 40 11 3 2 2 0 84 5 63
2017 CR 43 28 16 6 6 0 1 71 12 232
2017 CR-03 52 31 14 0 2 0 0 83 2 42
2017 CR-04 43 23 17 7 9 0 1 66 17 107
2017 CR-05 38 32 16 9 2 1 1 72 11 80
2014 CR 37 37 13 8 4 1 0 74 12 234
2014 CR-03 42 50 4 0 0 4 0 96 0 26
2014 CR-04 37 33 13 11 6 0 1 70 17 142
2014 CR-05 35 39 18 5 1 2 0 75 6 66
2011 CR 34 37 12 12 4 0 1 72 16 296
2011 CR-03 41 41 11 7 0 0 0 82 7 44
2011 CR-04 33 36 10 13 7 1 1 70 20 166
2011 CR-05 35 35 17 13 1 0 0 69 14 78
2008 CR 33 32 15 9 8 1 1 66 18 288
2008 CR-03 45 26 11 5 13 0 0 71 18 38
2008 CR-04 30 33 16 11 8 1 2 65 19 166
2008 CR-05 31 35 16 8 8 3 0 68 15 80

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 44 10 7 5 0 0 78 13 192
2018 CR-04 27 42 11 9 11 0 0 69 20 85
2018 CR-05 38 48 8 6 0 0 0 86 6 63
2017 CR 40 33 7 9 10 0 1 74 19 232
2017 CR-03 62 31 5 2 0 0 0 93 2 42
2017 CR-04 33 31 6 13 17 0 1 64 30 107
2017 CR-05 37 37 11 6 6 0 1 76 13 80
2014 CR 32 37 14 11 5 0 0 69 16 234
2014 CR-03 38 54 0 8 0 0 0 92 8 26
2014 CR-04 32 32 16 13 7 0 0 64 20 142
2014 CR-05 29 42 17 9 3 0 0 71 12 66
2011 CR 30 42 14 8 5 0 1 73 14 296
2011 CR-03 33 47 16 2 0 0 2 81 2 43
2011 CR-04 27 41 12 11 8 1 1 69 19 167
2011 CR-05 36 41 15 6 0 0 1 78 6 78
2008 CR 28 40 14 11 4 0 2 70 16 288
2008 CR-03 27 41 19 8 0 0 5 71 9 37
2008 CR-04 31 38 14 10 4 1 2 71 14 166
2008 CR-05 26 44 8 14 8 0 1 71 22 80

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 39 19 10 9 0 0 61 19 192
2018 CR-04 28 33 9 14 15 0 0 61 29 85
2018 CR-05 21 44 29 5 2 0 0 65 6 63
2017 CR 27 33 18 10 11 0 0 60 22 232
2017 CR-03 31 33 17 10 10 0 0 64 19 42
2017 CR-04 27 28 16 12 16 0 1 56 28 107
2017 CR-05 25 39 23 9 5 0 0 64 14 80
2014 CR 21 39 21 10 9 0 0 60 19 234
2014 CR-03 23 46 23 4 4 0 0 69 8 26
2014 CR-04 20 38 21 11 10 0 1 58 21 142
2014 CR-05 23 38 20 9 11 0 0 61 20 66
2011 CR 27 35 19 8 8 1 2 64 16 294
2011 CR-03 25 27 25 7 9 0 7 56 17 44
2011 CR-04 30 32 20 8 7 1 2 63 16 167
2011 CR-05 23 47 13 8 8 1 0 70 16 75
2008 CR 26 35 21 8 8 1 1 62 17 287
2008 CR-03 22 30 19 14 16 0 0 51 30 37
2008 CR-04 31 37 18 5 7 1 1 69 12 165
2008 CR-05 20 34 25 13 8 1 0 54 20 80

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 34 13 11 11 0 0 65 23 192
2018 CR-04 31 30 10 13 15 0 0 62 28 86
2018 CR-05 35 38 14 10 3 0 0 73 13 63
2017 CR 31 34 12 11 12 0 0 65 23 232
2017 CR-03 38 21 24 10 7 0 0 60 17 42
2017 CR-04 30 28 9 12 20 0 1 59 32 107
2017 CR-05 29 46 11 9 5 0 0 75 14 80
2014 CR 26 38 14 12 9 0 0 64 21 234
2014 CR-03 38 31 15 0 15 0 0 69 15 26
2014 CR-04 22 39 16 14 9 0 0 60 23 142
2014 CR-05 30 39 11 12 8 0 0 70 20 66
2011 CR 27 38 14 12 7 0 1 66 20 296
2011 CR-03 21 28 16 19 12 0 5 51 32 43
2011 CR-04 26 43 13 11 6 1 1 70 18 167
2011 CR-05 31 35 14 12 8 0 1 66 19 78
2008 CR 30 38 12 10 9 0 0 68 20 286
2008 CR-03 22 27 16 14 22 0 0 49 35 37
2008 CR-04 34 38 10 10 5 1 1 73 16 164
2008 CR-05 25 43 13 9 11 0 0 68 20 80

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 31 24 8 9 3 1 58 17 193
2018 CR-04 20 24 27 9 15 3 1 46 26 86
2018 CR-05 35 29 22 8 3 3 0 66 11 63
2017 CR 31 30 18 8 10 3 1 63 18 231
2017 CR-03 48 19 17 7 5 2 2 70 13 42
2017 CR-04 23 30 17 11 16 2 1 54 28 106
2017 CR-05 34 34 17 4 5 5 1 72 9 80
2014 CR 22 34 20 9 11 3 1 59 20 234
2014 CR-03 31 35 15 8 8 4 0 68 16 26
2014 CR-04 20 37 17 11 12 3 1 58 24 142
2014 CR-05 24 29 29 5 9 5 0 56 14 66
2011 CR 26 34 18 10 8 4 0 63 19 296
2011 CR-03 42 26 19 7 2 5 0 71 10 43
2011 CR-04 24 36 20 7 8 5 1 64 15 167
2011 CR-05 23 36 13 15 12 1 0 60 27 78
2008 CR 23 35 19 13 8 2 0 59 21 288
2008 CR-03 27 27 14 19 11 3 0 56 31 37
2008 CR-04 24 36 20 10 8 2 0 61 18 166
2008 CR-05 20 38 18 13 9 3 1 60 22 80

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 26 20 13 19 3 3 45 34 192
2018 CR-04 14 22 20 12 25 2 5 39 39 85
2018 CR-05 20 23 25 14 14 3 0 45 29 64
2017 CR 22 19 17 14 19 4 4 45 36 231
2017 CR-03 33 17 12 14 10 5 10 58 28 42
2017 CR-04 16 19 14 15 29 3 4 37 47 106
2017 CR-05 24 20 24 12 11 6 2 48 26 80
2014 CR 11 21 20 15 26 5 2 34 44 234
2014 CR-03 15 27 19 15 15 8 0 46 33 26
2014 CR-04 9 24 17 13 30 5 2 36 46 142
2014 CR-05 14 12 27 18 23 3 3 27 44 66
2011 CR 14 20 20 20 21 3 3 36 43 296
2011 CR-03 33 14 19 19 14 2 0 48 33 43
2011 CR-04 11 21 23 19 20 4 3 34 41 167
2011 CR-05 12 22 14 22 26 1 4 35 50 78
2008 CR 15 24 16 17 23 3 1 41 42 287
2008 CR-03 16 22 24 16 22 0 0 38 38 37
2008 CR-04 15 29 17 16 18 3 2 46 36 165
2008 CR-05 14 16 10 19 34 6 1 32 57 80

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 33 18 9 13 1 1 59 23 193
2018 CR-04 28 26 15 13 19 0 0 53 31 86
2018 CR-05 23 45 16 8 6 2 0 70 14 64
2017 CR 28 34 18 9 11 0 0 62 20 231
2017 CR-03 40 33 21 5 0 0 0 74 5 42
2017 CR-04 26 28 19 9 17 1 0 54 27 106
2017 CR-05 25 40 15 11 9 0 0 65 20 80
2014 CR 20 39 17 12 10 1 0 60 23 234
2014 CR-03 31 42 12 4 12 0 0 73 15 26
2014 CR-04 18 41 14 13 12 2 1 60 25 142
2014 CR-05 21 32 27 14 6 0 0 53 20 66
2011 CR 21 42 17 11 6 1 1 65 17 295
2011 CR-03 19 56 12 7 2 2 2 78 10 43
2011 CR-04 23 39 15 11 9 1 2 64 21 167
2011 CR-05 21 42 25 12 1 0 0 62 13 77

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 32 24 9 9 1 1 58 18 191
2018 CR-04 28 25 19 12 15 0 1 54 27 85
2018 CR-05 23 39 29 6 3 0 0 61 10 62
2017 CR 32 33 19 7 9 0 0 65 16 229
2017 CR-03 34 44 17 2 2 0 0 78 5 41
2017 CR-04 32 27 19 8 15 0 0 58 23 105
2017 CR-05 32 34 21 7 5 0 0 66 12 80
2014 CR 23 37 19 11 9 1 0 61 20 234
2014 CR-03 39 31 19 4 8 0 0 69 12 26
2014 CR-04 19 40 16 13 11 1 0 59 24 142
2014 CR-05 26 33 24 11 4 2 0 60 15 66

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 36 12 8 8 1 1 72 16 193
2018 CR-04 34 27 9 14 14 0 1 62 29 85
2018 CR-05 36 42 14 2 5 2 0 79 6 64
2017 CR 35 37 15 5 7 0 0 73 12 231
2017 CR-03 45 40 10 0 0 2 2 90 0 42
2017 CR-04 29 30 18 9 13 0 0 59 23 106
2017 CR-05 39 43 14 2 2 0 0 81 5 80
2014 CR 26 43 18 7 5 1 0 69 12 234
2014 CR-03 42 34 15 4 4 0 0 77 8 26
2014 CR-04 23 45 16 8 7 1 0 68 16 142
2014 CR-05 27 41 24 5 1 2 0 69 6 66
2011 CR 35 41 17 4 3 1 0 77 7 295
2011 CR-03 42 30 21 2 0 2 2 76 2 43
2011 CR-04 35 42 14 5 4 1 0 78 8 166
2011 CR-05 32 44 19 3 3 0 0 76 5 78

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 33 26 8 7 9 2 53 17 193
2018 CR-04 16 28 24 13 11 6 2 49 26 85
2018 CR-05 14 31 30 6 6 13 0 52 14 64
2017 CR 22 30 19 11 10 6 2 57 23 231
2017 CR-03 38 26 17 2 2 7 7 75 6 42
2017 CR-04 19 30 12 16 18 4 2 52 36 107
2017 CR-05 19 33 26 10 4 8 0 56 15 79

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 30 10 6 7 1 2 75 14 191
2018 CR-04 40 29 12 7 12 0 0 69 19 85
2018 CR-05 48 29 6 8 6 2 2 79 15 63
2017 CR 42 27 15 5 9 1 1 70 15 232
2017 CR-03 67 19 5 7 0 2 0 88 7 42
2017 CR-04 36 22 21 4 18 0 0 58 22 107
2017 CR-05 36 38 12 6 2 2 2 78 9 80
2014 CR 32 33 14 11 8 0 1 67 19 234
2014 CR-03 50 42 4 0 4 0 0 92 4 26
2014 CR-04 30 35 12 11 10 0 2 66 21 142
2014 CR-05 32 26 23 15 4 0 0 58 20 66
2011 CR 42 38 11 5 2 1 1 81 8 296
2011 CR-03 55 36 9 0 0 0 0 91 0 44
2011 CR-04 39 39 11 5 3 2 1 80 9 166
2011 CR-05 42 36 12 5 3 0 3 80 8 78

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 61 23 11 4 2 0 0 84 6 194
2018 CR-04 63 20 9 6 2 0 0 83 8 86
2018 CR-05 52 28 14 3 3 0 0 80 6 64
2017 CR 56 29 8 4 1 0 1 86 5 232
2017 CR-03 79 21 0 0 0 0 0 100 0 42
2017 CR-04 54 25 8 8 2 1 2 82 10 107
2017 CR-05 44 40 12 2 0 0 1 85 3 80
2014 CR 53 31 11 3 2 0 0 84 5 234
2014 CR-03 73 12 8 4 4 0 0 85 8 26
2014 CR-04 52 35 10 1 1 0 1 87 3 142
2014 CR-05 47 30 15 5 3 0 0 77 8 66
2011 CR 53 28 13 4 0 1 1 83 4 295
2011 CR-03 79 19 2 0 0 0 0 98 0 43
2011 CR-04 48 30 14 4 0 1 2 81 4 166
2011 CR-05 49 31 15 3 1 1 0 81 4 78
2008 CR 42 34 16 4 3 0 0 76 7 288
2008 CR-03 62 22 11 3 3 0 0 84 5 37
2008 CR-04 40 35 17 5 2 1 0 76 7 166
2008 CR-05 39 38 15 4 5 0 0 76 9 80

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 31 34 35 193
2018 CR-04 32 38 31 85
2018 CR-05 25 33 42 64
2017 CR 29 34 37 232
2017 CR-03 26 40 33 42
2017 CR-04 32 30 38 107
2017 CR-05 29 35 36 80
2014 CR 27 35 39 234
2014 CR-03 31 42 27 26
2014 CR-04 21 32 46 142
2014 CR-05 36 36 27 66
2011 CR 29 37 34 296
2011 CR-03 25 41 34 44
2011 CR-04 28 40 32 167
2011 CR-05 32 31 37 78

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 12 35 32 7 10 5 60
2018 CR-04 11 11 48 7 19 4 27
2018 CR-05 19 38 31 6 0 6 16
2017 CR 19 27 34 6 9 6 68
2017 CR-03 18 36 0 9 18 18 11
2017 CR-04 27 18 41 6 6 3 34
2017 CR-05 9 35 39 4 9 4 23
2014 CR 29 21 34 3 9999 12 61
2014 CR-04 20 20 37 7 9999 15 29
2014 CR-05 25 29 38 0 9999 8 24
2011 CR 15 35 30 5 9999 15 86
2011 CR-03 9 27 45 0 9999 18 11
2011 CR-04 17 32 28 6 9999 17 47
2011 CR-05 16 36 32 4 9999 12 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 37 11 1 4 0 0 83 5 193
2018 CR-04 43 40 9 2 6 0 0 83 8 86
2018 CR-05 48 41 10 0 2 0 0 89 2 63
2017 CR 47 33 12 4 4 0 0 80 8 228
2017 CR-03 56 39 2 2 0 0 0 95 2 41
2017 CR-04 43 30 11 6 9 1 0 74 15 104
2017 CR-05 48 31 17 2 1 0 0 79 4 80
2014 CR 35 42 14 4 3 1 0 78 8 234
2014 CR-03 42 50 7 0 0 0 0 93 0 26
2014 CR-04 35 40 15 4 4 1 1 76 8 142
2014 CR-05 30 42 15 6 4 2 0 74 11 66
2011 CR 38 43 12 4 2 2 0 82 6 296
2011 CR-03 43 43 7 2 2 2 0 88 5 44
2011 CR-04 37 43 11 5 1 2 0 82 7 166
2011 CR-05 36 44 13 4 3 1 0 81 6 78
2008 CR 44 37 11 5 2 1 0 82 7 287
2008 CR-03 42 39 11 3 3 0 3 83 6 36
2008 CR-04 45 40 8 5 1 1 0 86 5 166
2008 CR-05 43 30 16 5 4 3 0 74 9 80

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 41 23 7 3 3 1 66 10 193
2018 CR-04 21 35 24 13 3 2 1 58 17 86
2018 CR-05 25 39 27 5 2 3 0 66 6 64
2017 CR 34 35 19 6 5 1 0 70 11 232
2017 CR-03 45 38 10 5 0 0 2 85 5 42
2017 CR-04 28 26 26 10 9 0 0 54 20 107
2017 CR-05 36 45 14 0 1 4 0 84 1 80
2014 CR 26 43 21 6 3 2 0 70 8 234
2014 CR-03 34 39 12 4 4 8 0 79 8 26
2014 CR-04 24 44 23 6 2 1 0 69 8 142
2014 CR-05 26 42 21 6 3 2 0 69 9 66
2011 CR 31 43 16 6 1 2 0 76 7 294
2011 CR-03 37 42 21 0 0 0 0 79 0 43
2011 CR-04 31 41 17 5 2 3 0 75 8 167
2011 CR-05 28 46 13 11 0 3 0 76 11 76

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 20 28 24 14 1 6 40 30 194
2018 CR-04 9 17 26 26 17 0 5 45 28 86
2018 CR-05 9 25 34 22 8 0 2 30 35 64
2017 CR 13 13 24 26 14 1 7 44 29 231
2017 CR-03 0 5 24 31 24 0 17 66 6 42
2017 CR-04 21 11 21 26 13 1 7 43 35 106
2017 CR-05 11 21 30 20 11 2 4 33 35 80
2014 CR 9 21 39 16 7 1 6 25 33 234
2014 CR-03 4 8 42 7 12 4 23 26 16 26
2014 CR-04 10 25 32 21 8 1 3 31 36 142
2014 CR-05 11 20 53 8 5 0 5 13 32 66
2011 CR 8 18 32 25 11 1 6 38 27 294
2011 CR-03 5 5 26 42 19 0 5 63 10 43
2011 CR-04 8 18 31 22 12 2 8 38 28 165
2011 CR-05 6 24 37 23 5 0 4 29 32 78
2008 CR 8 25 30 22 10 1 4 33 35 288
2008 CR-03 0 19 24 19 27 5 5 52 21 37
2008 CR-04 8 26 30 22 8 1 4 32 36 166
2008 CR-05 11 26 33 23 4 0 4 27 39 80

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 16 20 27 19 4 6 51 26 193
2018 CR-04 10 23 14 22 21 3 6 47 37 86
2018 CR-05 6 14 30 29 16 2 3 47 22 63
2017 CR 11 9 18 26 25 4 8 58 22 230
2017 CR-03 2 0 7 27 41 2 20 88 3 41
2017 CR-04 19 14 17 23 20 2 6 46 36 106
2017 CR-05 5 6 25 30 24 6 4 59 12 80
2014 CR 9 18 28 23 11 3 8 38 30 233
2014 CR-03 0 8 31 19 15 0 27 48 11 26
2014 CR-04 12 19 24 24 13 5 3 40 34 141
2014 CR-05 6 18 35 21 6 2 12 32 28 66
2011 CR 5 16 24 25 16 4 9 48 25 293
2011 CR-03 2 5 26 35 21 2 9 63 8 43
2011 CR-04 7 20 21 23 15 4 10 45 31 164
2011 CR-05 3 14 29 24 18 6 5 48 19 78
2008 CR 7 15 33 20 16 4 4 39 24 284
2008 CR-03 3 5 32 24 27 5 3 56 9 37
2008 CR-04 6 19 31 18 17 5 4 39 27 163
2008 CR-05 11 13 39 22 9 1 5 32 26 79

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 17 21 21 17 5 5 42 34 193
2018 CR-04 21 19 17 19 19 2 3 40 42 86
2018 CR-05 8 21 30 24 13 3 2 38 30 63
2017 CR 13 15 21 21 18 3 9 45 31 230
2017 CR-03 0 7 15 24 29 10 15 71 10 41
2017 CR-04 23 17 16 20 14 1 9 38 44 106
2017 CR-05 6 16 32 21 17 2 5 41 24 80
2014 CR 11 26 31 13 8 4 6 24 42 233
2014 CR-03 0 19 19 19 12 4 27 45 27 26
2014 CR-04 13 25 34 13 7 4 3 22 42 141
2014 CR-05 11 30 29 12 8 5 6 22 46 66
2011 CR 10 18 27 19 13 4 8 37 32 293
2011 CR-03 5 12 19 26 24 2 12 58 19 42
2011 CR-04 12 18 24 19 13 4 10 37 35 165
2011 CR-05 10 19 35 17 9 6 4 29 33 78
2008 CR 11 21 31 17 13 5 4 33 34 285
2008 CR-03 5 14 11 24 27 14 5 63 23 37
2008 CR-04 10 22 28 18 13 5 4 33 35 165
2008 CR-05 13 23 44 13 5 1 1 18 37 78

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 4 8 22 34 23 3 6 63 13 192
2018 CR-04 5 12 15 34 27 2 6 66 18 86
2018 CR-05 6 8 37 29 19 0 2 48 15 63
2017 CR 8 4 19 31 28 3 7 66 13 230
2017 CR-03 2 0 5 22 51 7 12 91 3 41
2017 CR-04 14 5 20 31 24 1 6 58 20 106
2017 CR-05 2 5 25 36 24 4 4 65 8 80
2014 CR 4 13 29 26 16 4 9 48 19 231
2014 CR-03 0 8 15 23 23 8 23 67 11 26
2014 CR-04 3 15 26 30 16 4 7 51 20 140
2014 CR-05 9 9 40 18 12 3 8 35 21 65
2011 CR 3 11 25 34 19 1 7 57 16 291
2011 CR-03 2 2 19 35 26 2 14 72 6 43
2011 CR-04 4 10 25 35 19 1 7 58 15 162
2011 CR-05 4 15 29 32 15 0 4 49 20 78
2008 CR 3 10 29 32 19 2 4 55 14 285
2008 CR-03 3 5 24 27 32 3 5 65 9 37
2008 CR-04 2 10 30 29 21 3 4 54 14 165
2008 CR-05 5 9 32 42 8 0 4 52 15 78

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 11 24 22 26 2 7 52 21 194
2018 CR-04 12 14 29 15 26 2 2 43 27 86
2018 CR-05 6 13 23 33 22 0 3 56 19 64
2017 CR 11 12 17 25 24 2 9 55 26 230
2017 CR-03 0 0 12 29 37 0 22 84 0 41
2017 CR-04 19 18 19 21 16 4 5 40 40 107
2017 CR-05 8 10 16 29 29 0 8 63 19 79
2014 CR 12 20 24 21 15 1 6 39 35 233
2014 CR-03 4 8 19 15 35 0 19 62 14 26
2014 CR-04 14 19 25 21 14 2 4 38 35 141
2014 CR-05 12 26 24 21 9 0 8 33 41 66
2011 CR 7 15 27 22 20 1 8 46 24 291
2011 CR-03 2 10 24 21 29 2 12 58 14 42
2011 CR-04 7 14 29 23 19 1 7 45 23 163
2011 CR-05 9 18 27 22 18 0 6 42 29 78
2008 CR 11 12 28 20 22 1 5 45 25 283
2008 CR-03 3 5 30 19 41 0 3 61 8 37
2008 CR-04 9 13 26 21 24 2 6 48 24 163
2008 CR-05 19 13 29 21 10 1 6 33 35 78

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 22 22 14 18 4 6 36 39 192
2018 CR-04 15 27 19 14 20 1 2 36 44 84
2018 CR-05 16 17 28 14 16 6 3 33 36 64
2017 CR 14 13 19 20 18 6 9 45 33 230
2017 CR-03 0 5 10 22 34 10 20 79 7 41
2017 CR-04 23 21 20 16 13 1 7 32 47 106
2017 CR-05 11 9 24 25 15 10 6 48 24 80
2014 CR 10 19 23 19 19 4 6 42 33 231
2014 CR-03 4 16 20 12 24 8 16 48 26 25
2014 CR-04 11 22 23 17 18 4 4 38 36 140
2014 CR-05 9 15 23 24 20 3 6 48 27 66
2011 CR 7 17 23 23 17 3 11 46 27 292
2011 CR-03 5 16 14 26 19 2 19 56 26 43
2011 CR-04 8 18 23 20 17 4 10 43 30 163
2011 CR-05 6 14 26 24 18 4 8 48 23 78
2008 CR 11 20 23 20 17 3 5 40 34 286
2008 CR-03 0 16 35 19 19 3 8 42 18 37
2008 CR-04 12 22 21 18 17 4 5 39 38 165
2008 CR-05 14 18 22 24 15 3 5 42 34 79

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 12 25 27 17 3 5 48 25 194
2018 CR-04 15 13 24 27 16 2 2 45 29 86
2018 CR-05 6 16 33 30 13 2 2 44 23 64
2017 CR 11 13 21 21 20 4 10 47 28 230
2017 CR-03 0 2 15 17 39 7 20 77 3 41
2017 CR-04 21 16 14 20 17 3 9 42 42 106
2017 CR-05 5 15 35 25 12 4 4 41 21 80
2014 CR 10 18 30 16 13 6 6 33 33 233
2014 CR-03 0 11 27 4 31 8 19 48 15 26
2014 CR-04 13 22 24 20 12 7 3 35 38 141
2014 CR-05 9 14 44 12 9 5 8 24 26 66

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 36 9 7 10 1 1 72 18 191
2018 CR-04 28 34 9 13 14 0 1 63 27 85
2018 CR-05 46 32 11 3 8 0 0 78 11 63
2017 CR 44 25 10 8 12 0 0 69 20 231
2017 CR-03 54 24 10 10 2 0 0 78 12 41
2017 CR-04 37 21 11 10 21 0 0 58 31 107
2017 CR-05 49 30 9 5 6 1 0 80 11 80
2014 CR 33 32 15 10 8 2 0 66 18 234
2014 CR-03 34 46 8 4 4 4 0 84 8 26
2014 CR-04 34 31 15 9 10 1 0 66 19 142
2014 CR-05 32 27 20 14 4 3 0 61 19 66

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 33 7 12 6 1 0 76 17 191
2018 CR-04 39 29 8 16 7 0 0 68 24 85
2018 CR-05 48 35 6 6 2 3 0 85 8 63
2017 CR 39 35 10 6 9 0 0 74 16 232
2017 CR-03 36 43 14 5 2 0 0 79 7 42
2017 CR-04 36 29 11 7 16 0 0 65 23 107
2017 CR-05 46 36 6 5 5 1 0 84 10 80
2014 CR 24 43 16 8 8 0 0 68 16 234
2014 CR-03 31 46 19 0 4 0 0 77 4 26
2014 CR-04 23 42 13 10 11 0 0 66 21 142
2014 CR-05 24 44 21 8 3 0 0 68 11 66

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 31 23 5 4 3 1 67 9 189
2018 CR-04 33 28 25 9 5 0 0 61 14 85
2018 CR-05 35 39 18 0 2 5 2 79 2 62

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 35 14 4 3 3 1 78 7 193
2018 CR-04 41 30 16 5 5 3 0 73 10 86
2018 CR-05 41 42 9 3 2 2 2 85 5 64
2017 CR 40 29 14 6 6 3 2 73 12 230
2017 CR-03 55 31 7 2 0 0 5 90 3 42
2017 CR-04 34 25 16 9 11 3 2 61 22 106
2017 CR-05 41 34 16 3 3 4 0 78 5 79
2014 CR 32 39 16 6 2 4 1 75 8 234
2014 CR-03 27 50 15 4 0 4 0 80 4 26
2014 CR-04 32 38 17 6 2 3 2 73 9 142
2014 CR-05 33 38 15 5 1 8 0 77 6 66

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 38 12 6 2 0 1 81 7 194
2018 CR-04 37 36 13 10 2 0 1 74 13 86
2018 CR-05 48 36 9 3 2 0 2 86 5 64
2017 CR 43 34 11 4 6 2 0 78 11 232
2017 CR-03 62 24 7 2 0 2 2 90 3 42
2017 CR-04 34 36 11 7 10 3 0 71 17 107
2017 CR-05 46 37 10 2 4 0 0 84 6 80
2014 CR 30 39 19 6 2 3 0 72 8 234
2014 CR-03 34 39 19 4 0 4 0 76 4 26
2014 CR-04 27 42 16 9 3 2 1 71 12 142
2014 CR-05 33 33 26 0 1 6 0 71 2 66
2011 CR 31 38 14 7 5 3 1 72 13 294
2011 CR-03 43 32 14 2 5 2 2 79 7 44
2011 CR-04 30 36 15 10 5 4 1 69 16 165
2011 CR-05 27 43 14 5 8 3 0 72 13 77

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 31 13 6 2 1 1 79 8 192
2018 CR-04 39 30 15 11 4 0 1 70 14 84
2018 CR-05 58 30 8 3 2 0 0 88 5 64
2017 CR 48 30 8 4 9 0 0 79 13 232
2017 CR-03 62 31 2 2 0 0 2 95 2 42
2017 CR-04 39 30 11 5 15 0 0 69 20 107
2017 CR-05 55 30 5 4 5 1 0 86 9 80
2014 CR 35 41 15 4 3 1 0 77 7 233
2014 CR-03 38 42 15 0 0 4 0 84 0 26
2014 CR-04 31 43 18 4 4 0 0 75 8 141
2014 CR-05 41 36 11 6 3 3 0 80 9 66
2011 CR 38 40 11 6 4 1 0 79 11 295
2011 CR-03 43 39 11 2 2 0 2 84 5 44
2011 CR-04 39 39 11 5 5 1 0 78 10 166
2011 CR-05 35 39 8 10 5 3 0 76 16 77
2008 CR 34 38 15 6 5 1 0 73 11 287
2008 CR-03 37 32 13 5 8 3 3 72 14 38
2008 CR-04 35 38 19 5 2 1 0 74 7 164
2008 CR-05 29 44 9 8 10 1 0 73 18 80

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 29 24 12 10 4 2 50 24 189
2018 CR-04 18 25 22 16 15 2 1 44 33 85
2018 CR-05 13 40 26 8 5 6 2 58 14 62
2017 CR 29 32 14 7 12 3 3 65 20 232
2017 CR-03 31 38 12 5 7 5 2 74 13 42
2017 CR-04 23 30 15 7 21 1 3 55 29 107
2017 CR-05 37 29 14 7 4 5 4 73 12 80
2014 CR 23 28 27 12 8 1 1 52 21 233
2014 CR-03 23 46 12 8 8 0 4 72 16 26
2014 CR-04 21 25 29 13 11 1 1 47 24 141
2014 CR-05 26 29 29 12 3 0 2 55 15 66

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 38 17 9 6 7 1 65 17 193
2018 CR-04 23 28 21 9 9 8 1 56 21 86
2018 CR-05 17 52 11 8 2 10 0 77 11 63
2017 CR 31 31 14 8 10 6 1 66 19 232
2017 CR-03 38 31 12 0 2 14 2 83 3 42
2017 CR-04 32 24 15 9 17 2 1 58 27 107
2017 CR-05 26 38 15 9 5 6 1 69 15 80
2014 CR 25 39 19 7 5 4 1 67 12 233
2014 CR-03 36 40 12 0 0 8 4 86 0 25
2014 CR-04 20 43 18 8 6 4 1 66 15 142
2014 CR-05 30 30 26 6 3 5 0 64 9 66
2011 CR 32 29 17 8 6 5 3 66 15 292
2011 CR-03 34 34 16 2 5 5 5 75 8 44
2011 CR-04 33 26 17 7 7 7 3 65 16 165
2011 CR-05 31 29 19 13 4 4 0 63 18 75
2008 CR 25 32 17 10 7 6 2 63 19 287
2008 CR-03 26 37 11 11 11 3 3 67 22 38
2008 CR-04 24 32 19 7 6 8 4 64 15 165
2008 CR-05 25 31 15 16 8 5 0 59 25 80

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 41 22 6 4 3 1 68 10 190
2018 CR-04 25 32 27 7 6 1 1 59 13 84
2018 CR-05 22 50 17 6 2 3 0 74 8 64

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 23 21 16 8 11 5 48 28 193
2018 CR-04 17 21 19 26 8 7 2 42 37 86
2018 CR-05 17 27 17 5 10 17 6 58 19 63
2017 CR 20 16 20 13 17 10 4 42 35 230
2017 CR-03 29 22 10 7 12 12 7 64 24 41
2017 CR-04 17 9 24 11 26 8 5 30 43 106
2017 CR-05 21 21 18 18 9 12 1 49 31 80
2014 CR 14 24 20 16 15 7 4 43 35 234
2014 CR-03 19 34 23 8 8 8 0 58 17 26
2014 CR-04 11 22 20 18 18 8 4 37 40 142
2014 CR-05 17 26 17 17 14 6 5 47 34 66
2011 CR 18 19 19 14 15 13 3 43 34 297
2011 CR-03 23 18 23 11 9 16 0 49 24 44
2011 CR-04 18 22 14 14 17 11 3 47 36 167
2011 CR-05 15 13 24 17 14 13 4 34 37 78

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 18 82 193
2018 CR-04 20 80 85
2018 CR-05 14 86 64

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 69 35
2018 CR-04 71 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 54 35
2018 CR-04 53 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 35
2018 CR-04 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 29 35
2018 CR-04 35 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 37 35
2018 CR-04 35 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 49 35
2018 CR-04 47 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 20 35

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 23 35
2018 CR-04 29 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 49 35
2018 CR-04 53 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 29 35
2018 CR-04 35 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 0 35
2018 CR-04 0 17

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 0 35
2018 CR-04 0 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 43 35
2018 CR-04 47 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 20 35
2018 CR-04 29 17

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 23 35

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 66 35

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 20 35

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 17 35

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 20 35

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 15 34

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 15 34

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 26 34

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 35 34

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 34

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 50 34

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 15 34

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 20 20 5 8 25 6 53 19 194
2018 CR-04 15 14 20 8 9 29 5 44 26 86
2018 CR-05 19 25 20 3 5 22 6 61 11 64
2017 CR 18 17 19 5 9 24 9 52 21 231
2017 CR-03 29 17 10 5 2 24 12 73 12 41
2017 CR-04 16 12 26 7 16 19 5 37 29 107
2017 CR-05 15 22 12 2 4 30 14 67 11 80
2014 CR 13 23 22 9 9 15 9 47 24 233
2014 CR-03 19 31 15 8 8 7 12 62 19 26
2014 CR-04 11 23 23 10 11 13 9 44 27 141
2014 CR-05 14 21 24 6 8 21 6 48 19 66

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 32 16 5 6 9 1 69 13 192
2018 CR-04 27 29 20 8 7 8 0 61 17 84
2018 CR-05 33 34 13 3 5 11 2 77 9 64
2017 CR 33 24 20 5 6 11 1 66 12 230
2017 CR-03 48 28 10 3 0 10 3 86 3 40
2017 CR-04 29 20 24 7 10 9 1 54 19 107
2017 CR-05 34 29 18 4 2 12 1 72 7 80
2014 CR 21 39 20 6 6 8 1 65 13 233
2014 CR-03 39 35 12 8 0 7 0 79 8 26
2014 CR-04 18 39 21 7 7 7 1 62 15 141
2014 CR-05 20 38 21 5 4 9 3 66 10 66
2011 CR 32 33 15 8 4 8 0 70 13 295
2011 CR-03 37 30 16 5 2 9 0 74 8 43
2011 CR-04 31 31 16 8 5 8 0 67 15 166
2011 CR-05 31 37 13 9 3 6 1 74 13 78

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 11 89 193
2018 CR-04 10 90 86
2018 CR-05 11 89 64

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 29 21

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 CR 24 21

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CR 0 21

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 33 21

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 29 21

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 43 21

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 25 20

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 35 20

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 50 20

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 22 18 5 5 24 5 62 13 192
2018 CR-04 21 16 20 7 5 26 5 54 17 85
2018 CR-05 22 28 14 3 5 23 5 70 11 64
2017 CR 20 19 16 3 6 29 7 62 13 231
2017 CR-03 36 19 10 2 0 26 7 82 4 42
2017 CR-04 16 15 19 5 9 29 7 49 22 106
2017 CR-05 19 26 14 0 4 29 9 72 6 80
2014 CR 14 23 26 3 6 20 9 52 12 233
2014 CR-03 23 35 19 0 4 15 4 71 5 26
2014 CR-04 13 18 31 4 7 18 9 43 15 142
2014 CR-05 12 29 17 2 5 26 9 64 9 65

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 30 16 3 6 11 1 72 10 193
2018 CR-04 31 26 19 3 7 14 0 66 12 86
2018 CR-05 33 34 14 3 5 8 3 75 9 64
2017 CR 34 28 15 2 5 13 2 74 9 231
2017 CR-03 50 31 5 0 2 10 2 92 3 42
2017 CR-04 27 26 17 5 8 16 2 64 15 106
2017 CR-05 36 31 15 0 4 11 2 78 4 80
2014 CR 23 32 22 3 4 13 3 65 9 233
2014 CR-03 38 35 15 0 4 8 0 79 4 26
2014 CR-04 22 26 28 4 5 11 4 57 10 142
2014 CR-05 18 43 12 3 3 18 2 77 8 65
2011 CR 36 31 15 4 3 10 0 75 9 292
2011 CR-03 32 32 23 2 0 11 0 72 3 44
2011 CR-04 36 30 16 4 5 9 1 72 9 165
2011 CR-05 38 34 8 8 3 9 0 80 12 76
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 27 11 3 4 3 1 82 7 188
2018 CR-04 50 21 13 5 6 4 1 75 11 84
2018 CR-05 53 32 10 2 3 0 0 85 5 60
2017 CR 54 22 10 6 6 2 0 78 12 232
2017 CR-03 67 21 10 0 0 2 0 90 0 42
2017 CR-04 50 19 9 7 11 2 1 71 19 107
2017 CR-05 51 29 11 6 2 0 0 80 9 80

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 38 16 4 7 3 1 72 12 193
2018 CR-04 30 33 19 6 9 3 0 65 16 86
2018 CR-05 30 43 16 2 5 3 2 77 7 63
2017 CR 30 34 18 6 7 4 0 67 14 230
2017 CR-03 35 40 15 0 3 8 0 81 3 40
2017 CR-04 24 27 24 8 11 4 1 54 21 107
2017 CR-05 36 40 12 5 4 2 0 78 9 80

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 35 16 7 10 2 1 66 17 194
2018 CR-04 27 31 15 10 15 0 1 59 26 86
2018 CR-05 34 34 17 5 5 5 0 72 10 64
2017 CR 28 33 16 8 11 4 0 63 20 230
2017 CR-03 44 37 10 2 5 2 0 83 8 41
2017 CR-04 18 28 18 13 20 4 0 48 34 107
2017 CR-05 33 37 18 4 4 5 0 73 8 79

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 17 20 13 13 2 6 50 28 190
2018 CR-04 24 16 21 19 13 1 6 44 34 86
2018 CR-05 25 18 23 11 15 2 7 46 29 61
2017 CR 23 23 15 15 17 1 6 50 34 230
2017 CR-03 24 24 21 10 17 0 5 50 28 42
2017 CR-04 28 23 14 13 17 1 5 53 32 106
2017 CR-05 18 23 14 18 18 3 8 45 39 79

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 28 21 9 6 0 3 62 16 193
2018 CR-04 36 23 21 9 8 0 2 61 18 86
2018 CR-05 19 30 27 16 8 0 0 49 24 63
2017 CR 31 27 23 8 7 0 4 60 16 231
2017 CR-03 48 29 14 2 0 0 7 82 3 42
2017 CR-04 28 31 19 9 10 0 3 61 20 106
2017 CR-05 25 22 34 9 7 0 3 49 17 80

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 28 17 6 4 1 5 71 11 189
2018 CR-04 40 26 15 7 5 2 5 71 13 85
2018 CR-05 25 34 25 8 5 0 3 61 14 61
2017 CR 41 23 18 6 5 0 7 69 12 231
2017 CR-03 62 19 5 2 2 2 7 89 5 42
2017 CR-04 39 23 18 6 9 0 7 66 15 106
2017 CR-05 32 26 24 9 2 0 6 63 12 80

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 26 22 11 5 2 4 60 17 193
2018 CR-04 28 34 19 9 3 3 3 66 14 86
2018 CR-05 25 17 32 16 10 0 0 43 25 63
2017 CR 33 25 20 10 8 0 3 60 19 230
2017 CR-03 57 24 10 0 5 0 5 85 5 42
2017 CR-04 27 27 19 13 12 1 2 55 26 105
2017 CR-05 30 23 27 11 5 0 4 55 17 80

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 12 3 2 1 2 19 93 3 190
2018 CR-04 68 8 4 1 1 2 15 93 3 85
2018 CR-05 49 21 3 5 0 2 20 90 6 61
2017 CR 56 12 5 3 1 1 22 89 5 232
2017 CR-03 71 5 2 0 0 2 19 97 0 42
2017 CR-04 55 12 4 2 1 2 24 91 4 107
2017 CR-05 50 16 7 6 1 0 19 82 9 80

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 21 14 10 6 1 4 69 17 192
2018 CR-04 47 15 16 12 6 2 2 65 18 86
2018 CR-05 37 29 15 11 6 0 2 67 18 62
2017 CR 38 24 20 9 7 1 3 64 16 231
2017 CR-03 48 24 10 5 5 2 7 79 11 42
2017 CR-04 35 22 22 7 9 1 2 60 17 107
2017 CR-05 37 25 21 11 5 0 1 63 17 79

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 29 19 8 4 2 5 66 13 194
2018 CR-04 34 27 16 13 6 0 5 63 20 86
2018 CR-05 27 31 30 5 3 5 0 61 8 64
2017 CR 36 28 16 9 5 1 4 68 15 231
2017 CR-03 45 29 12 5 0 2 7 82 5 42
2017 CR-04 36 23 16 12 8 2 3 62 22 107
2017 CR-05 32 36 16 8 4 0 5 71 12 79

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 13 10 4 1 6 71 15 192
2018 CR-04 40 21 14 10 8 1 6 65 20 86
2018 CR-05 25 42 14 16 0 2 2 69 16 64
2017 CR 40 24 13 10 7 1 5 68 18 230
2017 CR-03 50 29 5 5 2 0 10 87 8 42
2017 CR-04 35 23 18 8 11 2 3 61 21 107
2017 CR-05 41 23 10 17 4 1 4 68 22 78

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 30 10 7 5 1 5 77 12 192
2018 CR-04 40 31 9 9 7 0 4 73 17 85
2018 CR-05 37 38 13 6 3 2 2 77 10 63
2017 CR 42 24 14 8 6 1 4 70 15 231
2017 CR-03 64 17 2 5 2 0 10 89 8 42
2017 CR-04 36 26 15 7 11 3 1 65 19 107
2017 CR-05 39 25 19 10 3 0 4 67 13 79

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 26 15 8 4 0 4 72 13 190
2018 CR-04 49 19 17 8 3 0 3 70 12 86
2018 CR-05 26 39 18 13 5 0 0 65 18 62
2017 CR 42 22 17 7 6 1 3 68 15 231
2017 CR-03 62 19 5 2 2 0 10 89 5 42
2017 CR-04 39 26 11 9 9 3 2 69 20 107
2017 CR-05 37 19 30 8 5 0 1 57 13 79

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 17 9 6 5 1 7 79 11 192
2018 CR-04 49 16 12 7 8 1 6 71 16 85
2018 CR-05 62 17 8 5 3 0 5 83 8 63
2017 CR 54 19 9 7 6 0 4 76 14 232
2017 CR-03 57 19 12 5 2 0 5 80 8 42
2017 CR-04 46 25 7 8 10 1 2 73 19 107
2017 CR-05 64 10 10 7 1 0 7 80 9 80

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 12 8 4 2 2 8 85 6 192
2018 CR-04 56 14 15 1 3 2 8 78 5 86
2018 CR-05 76 11 2 5 0 2 5 93 5 62

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 15 8 6 5 2 8 79 12 193
2018 CR-04 50 16 9 8 5 3 8 75 14 86
2018 CR-05 63 17 5 2 5 2 6 88 7 63
2017 CR 62 13 7 6 6 2 5 80 13 231
2017 CR-03 69 7 10 5 0 0 10 84 5 42
2017 CR-04 52 17 7 8 8 4 3 74 18 107
2017 CR-05 71 10 5 4 6 0 4 84 10 79

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 21 14 6 7 1 6 72 13 192
2018 CR-04 43 24 12 7 8 0 6 72 16 86
2018 CR-05 52 19 18 3 5 0 3 73 8 62
2017 CR 46 27 13 6 4 1 3 76 10 231
2017 CR-03 54 27 5 5 5 2 2 85 10 41
2017 CR-04 41 24 15 8 6 1 5 69 15 107
2017 CR-05 50 30 12 2 2 0 2 82 5 80

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 19 8 3 7 1 7 80 11 190
2018 CR-04 51 20 9 4 11 0 6 75 15 85
2018 CR-05 61 18 7 3 7 0 5 83 10 61
2017 CR 58 16 7 9 6 0 3 77 15 230
2017 CR-03 64 19 5 2 0 2 7 92 3 42
2017 CR-04 50 17 9 12 10 0 2 68 23 106
2017 CR-05 67 14 5 9 3 0 3 83 12 79

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 5 3 1 1 1 34 93 2 188
2018 CR-04 54 5 5 1 1 1 33 89 4 85
2018 CR-05 55 7 2 2 0 0 35 95 3 60
2017 CR 61 8 4 1 1 1 24 92 3 231
2017 CR-03 67 7 2 0 2 0 21 94 3 42
2017 CR-04 57 8 4 2 2 2 25 89 5 106
2017 CR-05 64 9 4 1 0 0 23 94 2 80

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 15 5 2 1 1 11 91 3 189
2018 CR-04 61 18 6 1 2 1 11 89 4 85
2018 CR-05 67 15 7 3 0 0 8 89 4 61
2017 CR 65 16 7 1 0 1 9 91 2 230
2017 CR-03 71 12 5 0 0 2 10 94 0 41
2017 CR-04 62 17 6 2 0 2 11 91 2 106
2017 CR-05 66 19 9 1 1 0 4 88 3 80

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 11 9 2 5 0 8 83 7 191
2018 CR-04 60 3 16 3 6 0 10 71 10 86
2018 CR-05 68 21 2 2 3 0 5 93 5 62
2017 CR 65 10 6 4 6 1 7 82 11 231
2017 CR-03 60 14 5 5 10 0 7 79 15 42
2017 CR-04 62 7 10 5 7 1 8 76 12 107
2017 CR-05 74 11 3 3 5 0 5 89 8 79

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 17 18 3 4 1 10 72 8 190
2018 CR-04 47 15 20 4 2 1 11 71 7 85
2018 CR-05 47 18 19 3 6 0 6 69 10 62
2017 CR 51 23 15 3 3 0 4 78 7 229
2017 CR-03 54 17 15 2 2 0 10 78 5 41
2017 CR-04 49 24 16 5 3 0 4 75 8 106
2017 CR-05 54 24 13 3 4 0 3 81 6 79

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 35 25 9 4 0 2 61 14 193
2018 CR-04 29 27 27 11 6 0 0 56 16 85
2018 CR-05 17 42 27 9 5 0 0 59 14 64
2017 CR 24 31 24 11 6 0 2 57 18 231
2017 CR-03 36 50 12 0 0 0 2 88 0 42
2017 CR-04 20 22 27 17 10 1 3 44 28 107
2017 CR-05 25 32 27 10 5 0 1 58 15 79

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 14 32 26 21 0 1 47 21 189
2018 CR-04 12 18 27 24 20 0 0 44 29 85
2018 CR-05 3 11 42 29 15 0 0 44 15 62
2017 CR 9 14 31 25 18 0 3 44 24 228
2017 CR-03 5 5 24 37 27 0 2 65 10 41
2017 CR-04 14 18 27 22 14 0 4 38 34 104
2017 CR-05 5 15 37 22 18 1 1 41 21 80
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 24 15 7 9 1 3 43 57 192
2018 CR-04 36 24 20 7 9 0 3 37 63 86
2018 CR-05 40 27 13 11 10 0 0 40 60 63
2017 CR 37 21 15 11 10 3 3 39 61 231
2017 CR-03 36 21 12 10 14 5 2 38 62 42
2017 CR-04 42 18 17 8 9 3 3 44 56 106
2017 CR-05 34 25 14 15 10 1 1 35 65 80

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 106
2018 CR-04 23 52
2018 CR-05 24 38
2017 CR 33 130
2017 CR-03 42 24
2017 CR-04 38 55
2017 CR-05 24 49

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 28 106
2018 CR-04 23 52
2018 CR-05 29 38
2017 CR 33 130
2017 CR-03 38 24
2017 CR-04 33 55
2017 CR-05 33 49

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 23 106
2018 CR-04 31 52
2018 CR-05 8 38
2017 CR 20 130
2017 CR-03 21 24
2017 CR-04 16 55
2017 CR-05 23 49

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 16 106
2018 CR-04 17 52
2018 CR-05 11 38
2017 CR 18 130
2017 CR-03 4 24
2017 CR-04 25 55
2017 CR-05 18 49

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 2 106
2018 CR-04 4 52
2018 CR-05 0 38
2017 CR 3 130
2017 CR-03 0 24
2017 CR-04 5 55
2017 CR-05 2 49

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 16 106
2018 CR-04 17 52
2018 CR-05 18 38

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 40 106
2018 CR-04 35 52
2018 CR-05 45 38
2017 CR 48 130
2017 CR-03 46 24
2017 CR-04 33 55
2017 CR-05 63 49

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 5 55 13 9 1 17 96
2018 CR-04 7 53 11 11 0 18 45
2018 CR-05 0 64 11 11 0 14 36
2017 CR 7 49 17 9 5 12 128
2017 CR-03 4 58 13 4 8 13 24
2017 CR-04 9 48 19 11 2 11 54
2017 CR-05 6 44 19 10 8 13 48

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 50 50 104
2018 CR-04 47 53 51
2018 CR-05 46 54 37

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 17 12 9 8 1 12 67 20 194
2018 CR-04 42 15 14 9 6 1 13 66 18 86
2018 CR-05 38 19 13 14 9 0 8 61 25 64

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 30 22 11 18 1 5 46 31 106
2018 CR-04 13 31 23 10 19 2 2 46 30 52
2018 CR-05 13 26 24 13 18 0 5 42 33 38
2017 CR 18 20 15 13 21 1 11 44 39 132
2017 CR-03 26 9 17 13 17 4 13 42 37 23
2017 CR-04 25 25 13 11 20 0 7 54 33 56
2017 CR-05 8 22 18 14 26 0 14 34 45 51

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 25 15 17 31 3 3 33 51 106
2018 CR-04 4 25 15 21 31 4 0 30 54 52
2018 CR-05 5 24 16 11 37 3 5 31 51 38
2017 CR 5 11 12 14 48 4 8 17 70 133
2017 CR-03 8 17 13 17 38 4 4 27 59 24
2017 CR-04 5 13 9 18 46 4 5 20 71 56
2017 CR-05 2 6 16 8 53 4 12 9 72 51
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