2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 8 5 3 0 0 84 8 720
2018 Non-supervisor 38 40 11 7 4 0 0 78 11 3865
2017 Supervisor 41 42 7 7 2 0 0 83 10 756
2017 Non-supervisor 38 43 9 6 4 0 0 81 10 4082
2014 Supervisor 42 41 8 6 3 0 0 83 9 670
2014 Non-supervisor 36 43 10 7 5 0 0 78 12 3462
2011 Supervisor 44 40 7 5 4 0 0 84 9 1155
2011 Non-supervisor 38 40 10 7 4 0 0 79 11 4487
2008 Supervisor 49 36 7 6 2 0 0 85 8 531
2008 Non-supervisor 38 40 10 7 5 0 0 78 12 2937

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 9 7 7 0 0 77 14 725
2018 Non-supervisor 35 36 12 10 8 0 0 71 18 3881
2017 Supervisor 34 38 10 10 8 0 0 72 18 754
2017 Non-supervisor 35 35 13 9 7 0 0 71 17 4070

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 25 6 2 1 0 0 91 3 720
2018 Non-supervisor 58 30 8 2 1 0 0 89 4 3846
2017 Supervisor 63 29 4 2 1 0 0 93 3 755
2017 Non-supervisor 60 30 7 2 1 0 0 90 3 4073
2014 Supervisor 73 20 5 1 1 0 0 93 2 670
2014 Non-supervisor 68 24 5 2 1 0 0 92 3 3458
2011 Supervisor 70 25 3 2 1 0 0 95 2 1157
2011 Non-supervisor 65 27 6 2 1 0 0 92 3 4493

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 35 8 4 3 0 0 85 7 725
2018 Non-supervisor 45 37 10 5 3 0 0 83 7 3882
2017 Supervisor 47 39 8 5 2 0 0 86 7 751
2017 Non-supervisor 47 37 9 4 2 0 0 84 7 4071
2014 Supervisor 49 36 9 4 2 0 0 85 6 670
2014 Non-supervisor 47 37 9 5 3 0 0 84 8 3460
2011 Supervisor 48 39 7 3 2 0 0 87 6 1157
2011 Non-supervisor 45 39 9 5 3 0 0 84 7 4497
2008 Supervisor 51 38 5 5 1 0 0 89 6 536
2008 Non-supervisor 44 39 8 6 3 0 0 84 9 2966

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 32 16 7 5 0 0 72 12 721
2018 Non-supervisor 39 30 16 8 6 1 0 70 14 3874
2017 Supervisor 38 34 14 8 6 0 0 72 14 752
2017 Non-supervisor 40 32 14 8 6 0 0 72 14 4079
2014 Supervisor 40 34 15 7 4 0 0 74 11 665
2014 Non-supervisor 37 35 14 8 6 1 0 72 14 3438
2011 Supervisor 31 38 16 9 5 1 0 70 14 1158
2011 Non-supervisor 32 35 17 9 6 1 0 68 15 4498

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 35 15 7 4 0 0 74 11 718
2018 Non-supervisor 39 33 14 8 5 0 0 72 13 3838
2017 Supervisor 38 35 14 8 5 0 0 73 13 756
2017 Non-supervisor 40 35 12 9 5 0 0 75 13 4087
2014 Supervisor 39 37 12 7 5 0 0 76 12 665
2014 Non-supervisor 37 36 14 9 5 0 0 73 13 3437
2011 Supervisor 30 40 15 10 5 0 0 71 14 1153
2011 Non-supervisor 32 38 15 10 6 0 0 70 16 4489
2008 Supervisor 35 41 11 9 4 0 0 76 13 538
2008 Non-supervisor 34 38 13 9 6 0 0 72 15 2968

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 28 15 8 6 1 0 71 14 725
2018 Non-supervisor 38 24 16 10 8 2 1 64 19 3876
2017 Supervisor 42 26 12 11 7 2 0 69 18 755
2017 Non-supervisor 39 24 16 9 7 4 1 66 17 4075
2014 Supervisor 44 22 16 10 6 2 0 67 16 664
2014 Non-supervisor 39 25 15 10 8 3 0 66 19 3437
2011 Supervisor 39 25 14 10 8 3 0 66 19 1155
2011 Non-supervisor 35 26 15 11 9 3 0 63 21 4486
2008 Supervisor 36 31 14 9 6 3 0 69 16 539
2008 Non-supervisor 32 27 15 12 9 5 0 62 22 2967
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 30 12 7 6 1 0 75 12 717
2018 Non-supervisor 46 27 12 7 6 1 1 75 13 3870
2017 Supervisor 42 31 14 6 5 1 0 74 12 757
2017 Non-supervisor 46 28 11 7 5 2 1 76 12 4087
2014 Supervisor 41 32 11 9 4 1 1 75 14 670
2014 Non-supervisor 45 29 11 7 6 2 1 76 13 3460
2011 Supervisor 41 30 13 8 5 2 1 73 14 1156
2011 Non-supervisor 42 30 12 8 6 2 1 74 14 4486
2008 Supervisor 42 29 10 10 7 2 0 72 17 538
2008 Non-supervisor 39 29 12 9 8 3 0 71 17 2971

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 35 8 6 7 0 0 78 14 719
2018 Non-supervisor 42 29 11 10 6 1 1 72 17 3860
2017 Supervisor 41 35 10 8 7 0 0 76 14 757
2017 Non-supervisor 43 31 10 9 6 1 1 76 15 4085
2014 Supervisor 38 33 11 12 5 0 0 72 18 670
2014 Non-supervisor 42 31 11 8 7 1 0 74 15 3461
2011 Supervisor 37 35 10 12 6 0 0 72 18 1157
2011 Non-supervisor 39 32 11 10 7 1 0 72 17 4482
2008 Supervisor 37 32 10 12 8 1 0 70 20 538
2008 Non-supervisor 36 32 10 11 9 1 0 69 20 2967

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 27 9 7 6 0 0 77 14 722
2018 Non-supervisor 49 25 12 7 6 0 1 75 14 3873
2017 Supervisor 51 26 9 7 6 0 0 78 13 756
2017 Non-supervisor 54 25 10 5 6 0 0 79 11 4085
2014 Supervisor 48 29 10 8 5 0 0 77 13 669
2014 Non-supervisor 51 26 9 7 6 0 0 77 13 3463

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 35 14 11 6 1 0 68 18 726
2018 Non-supervisor 33 31 15 9 6 5 1 68 16 3884
2017 Supervisor 32 34 13 11 9 0 0 66 20 757
2017 Non-supervisor 34 31 14 9 6 6 1 70 15 4088
2014 Supervisor 28 39 14 10 6 1 0 69 17 665
2014 Non-supervisor 30 33 15 9 6 5 1 68 17 3454
2011 Supervisor 22 33 18 15 10 2 0 56 25 1158
2011 Non-supervisor 24 32 19 11 9 5 1 59 21 4491

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 36 16 13 7 1 0 64 20 719
2018 Non-supervisor 31 30 17 12 8 2 0 63 20 3879
2017 Supervisor 26 36 15 12 10 0 0 62 22 755
2017 Non-supervisor 30 31 15 11 8 3 1 64 20 4085
2014 Supervisor 27 36 16 12 7 1 0 64 20 665
2014 Non-supervisor 27 32 17 13 8 3 0 61 22 3453
2011 Supervisor 19 32 18 17 13 1 0 52 30 1159
2011 Non-supervisor 23 31 18 14 12 2 0 55 26 4486
2008 Supervisor 24 37 13 12 12 1 0 62 24 538
2008 Non-supervisor 26 33 15 12 10 3 0 61 23 2972

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 18 17 8 1 0 56 26 722
2018 Non-supervisor 23 29 21 13 9 5 1 55 23 3868
2017 Supervisor 17 36 17 18 11 1 0 54 29 756
2017 Non-supervisor 23 30 18 14 9 6 1 57 24 4075
2014 Supervisor 19 34 15 19 10 3 0 54 31 664
2014 Non-supervisor 21 29 18 17 10 5 0 53 28 3455
2011 Supervisor 10 32 19 23 13 2 0 43 37 1157
2011 Non-supervisor 15 32 20 17 11 5 0 50 30 4492
2008 Supervisor 13 34 16 24 11 2 0 48 35 537
2008 Non-supervisor 16 32 17 18 11 6 0 52 30 2969

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 34 19 19 10 0 0 51 30 726
2018 Non-supervisor 20 28 18 18 12 3 0 51 31 3874
2017 Supervisor 17 35 15 18 15 1 0 52 33 757
2017 Non-supervisor 21 29 17 16 11 5 1 53 28 4080
2014 Supervisor 18 34 16 19 12 1 0 52 32 665
2014 Non-supervisor 19 31 16 18 12 3 0 52 31 3449
2011 Supervisor 10 33 17 23 15 1 0 44 39 1157
2011 Non-supervisor 15 33 18 19 13 3 0 49 33 4491
2008 Supervisor 14 36 14 23 11 1 0 51 34 538
2008 Non-supervisor 18 35 14 19 11 2 0 55 30 2969
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 36 14 11 9 0 0 66 20 722
2018 Non-supervisor 31 33 15 12 9 0 0 64 21 3876
2017 Supervisor 28 38 13 12 8 0 0 67 20 755
2017 Non-supervisor 32 33 15 12 8 0 0 66 20 4080
2014 Supervisor 27 38 14 13 9 0 0 64 22 670
2014 Non-supervisor 29 36 14 12 8 0 0 65 21 3458
2011 Supervisor 23 38 16 14 9 0 0 61 22 1159
2011 Non-supervisor 25 38 14 13 9 0 0 64 22 4490

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 42 13 10 5 0 0 72 16 726
2018 Non-supervisor 34 39 13 9 5 0 0 73 14 3876
2017 Supervisor 29 42 12 10 7 0 0 71 16 755
2017 Non-supervisor 35 40 11 10 4 0 0 75 14 4081

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 34 15 18 13 3 1 52 32 724
2018 Non-supervisor 13 19 20 18 16 12 2 37 40 3869
2017 Supervisor 12 32 16 21 13 4 1 47 37 754
2017 Non-supervisor 13 20 17 17 14 17 3 40 39 4083
2014 Supervisor 15 33 16 20 12 3 1 50 33 669
2014 Non-supervisor 13 21 18 19 16 12 2 38 41 3458

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 32 12 10 7 0 1 71 17 718
2018 Non-supervisor 40 31 12 10 6 0 1 72 16 3872
2017 Supervisor 36 35 13 9 6 0 0 71 15 757
2017 Non-supervisor 40 32 11 9 6 1 1 73 15 4085
2014 Supervisor 35 39 9 10 6 0 1 75 16 670
2014 Non-supervisor 42 32 11 8 6 1 0 75 14 3461
2011 Supervisor 32 37 11 12 7 1 0 70 19 1158
2011 Non-supervisor 36 35 13 10 6 1 1 71 16 4490
2008 Supervisor 33 34 13 11 8 1 0 68 19 537
2008 Non-supervisor 34 33 12 11 9 1 0 68 20 2973

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 35 14 9 8 2 3 67 18 725
2017 Supervisor 29 35 14 11 6 2 4 68 17 756
2014 Supervisor 27 35 15 10 6 3 4 67 17 667

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 48 8 12 4 0 0 76 16 724
2018 Non-supervisor 29 43 9 13 5 0 1 72 19 3888
2017 Supervisor 29 42 9 15 4 0 0 72 20 756
2017 Non-supervisor 31 37 10 14 7 0 0 69 21 4084
2014 Supervisor 32 39 8 13 7 0 0 71 21 670
2014 Non-supervisor 31 39 10 13 7 0 0 70 20 3461
2011 Supervisor 28 43 12 12 6 0 0 70 18 1154
2011 Non-supervisor 28 39 12 13 7 0 1 68 20 4488
2008 Supervisor 28 44 10 12 6 0 0 73 18 537
2008 Non-supervisor 26 41 11 15 7 1 0 67 22 2975

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 39 8 3 2 0 0 87 6 725
2018 Non-supervisor 40 38 12 6 3 0 0 78 10 3875
2017 Supervisor 49 36 7 6 2 0 0 85 8 755
2017 Non-supervisor 42 37 11 6 3 0 0 79 10 4086
2014 Supervisor 48 38 8 4 2 0 0 86 7 670
2014 Non-supervisor 40 38 11 7 4 0 0 77 11 3463
2011 Supervisor 50 36 7 4 3 0 0 86 7 1152
2011 Non-supervisor 44 35 10 6 4 0 0 79 10 4500
2008 Supervisor 48 36 10 4 2 0 0 84 5 537
2008 Non-supervisor 37 40 10 8 4 0 0 77 13 2968

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 5 3 2 0 0 90 5 709
2018 Non-supervisor 45 37 8 6 3 0 0 82 10 3857
2017 Supervisor 56 34 5 4 2 0 0 90 5 755
2017 Non-supervisor 48 35 8 7 3 0 0 82 10 4078
2014 Supervisor 56 34 5 4 2 0 0 90 5 670
2014 Non-supervisor 44 37 7 7 4 0 0 82 11 3460
2011 Supervisor 57 34 4 3 2 0 0 91 5 1155
2011 Non-supervisor 44 38 7 6 4 0 0 83 10 4492
2008 Supervisor 57 37 3 3 1 0 0 94 4 537
2008 Non-supervisor 42 39 8 7 4 0 0 82 11 2976

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 38 14 14 8 1 0 64 22 721
2018 Non-supervisor 24 30 18 14 10 3 1 56 25 3875
2017 Supervisor 28 36 15 12 9 1 0 64 21 755
2017 Non-supervisor 28 32 15 12 9 4 2 63 22 4077
2014 Supervisor 29 31 15 14 10 1 0 61 24 665
2014 Non-supervisor 25 31 15 13 12 3 1 59 26 3444
2011 Supervisor 22 35 17 15 11 0 0 57 26 1155
2011 Non-supervisor 23 32 16 14 13 2 1 56 28 4486
2008 Supervisor 22 39 13 12 13 1 0 61 25 538
2008 Non-supervisor 20 33 17 15 12 3 0 54 28 2971

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 30 14 17 16 0 2 52 34 722
2018 Non-supervisor 18 22 18 17 19 3 4 42 39 3880
2017 Supervisor 21 29 15 14 17 1 3 52 32 752
2017 Non-supervisor 18 23 15 16 18 4 7 46 37 4082
2014 Supervisor 21 27 14 18 18 1 2 49 37 664
2014 Non-supervisor 15 20 16 18 24 3 4 38 45 3443
2011 Supervisor 17 26 14 17 22 1 2 45 41 1153
2011 Non-supervisor 11 23 15 18 27 2 4 37 47 4493
2008 Supervisor 13 33 14 16 22 1 2 47 39 536
2008 Non-supervisor 12 26 14 18 25 2 3 41 45 2960

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 38 8 7 5 0 0 81 11 721
2018 Non-supervisor 29 36 14 12 8 0 1 66 20 3866
2017 Supervisor 44 38 6 9 3 0 0 82 12 753
2017 Non-supervisor 32 38 12 11 6 0 1 71 17 4064
2014 Supervisor 34 43 8 10 5 0 0 78 15 670
2014 Non-supervisor 25 41 13 12 8 0 0 67 20 3460
2011 Supervisor 40 40 7 7 4 0 0 81 12 1154
2011 Non-supervisor 31 39 12 11 6 0 0 71 17 4494

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 33 10 6 4 0 0 80 10 723
2018 Non-supervisor 34 31 16 10 7 0 1 66 17 3842
2017 Supervisor 47 33 9 7 4 0 0 80 11 755
2017 Non-supervisor 36 35 14 9 6 0 1 71 15 4075
2014 Supervisor 41 35 12 7 4 0 0 77 12 670
2014 Non-supervisor 35 35 14 9 7 0 0 70 15 3459

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 34 10 7 5 0 0 78 12 720
2018 Non-supervisor 36 36 14 9 5 0 0 72 14 3876
2017 Supervisor 43 34 10 9 5 0 0 76 14 755
2017 Non-supervisor 39 35 12 8 5 0 0 75 13 4072
2014 Supervisor 39 35 10 10 6 0 0 73 16 670
2014 Non-supervisor 36 36 14 8 5 0 0 72 14 3460
2011 Supervisor 40 39 10 7 3 0 0 79 10 1153
2011 Non-supervisor 41 37 11 7 3 1 1 79 10 4488

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 42 16 6 4 1 0 74 10 725
2018 Non-supervisor 22 35 22 11 7 3 0 59 18 3878
2017 Supervisor 30 41 16 7 5 1 0 72 12 756
2017 Non-supervisor 25 36 18 10 6 5 1 64 17 4071

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 7 7 4 0 0 82 11 721
2018 Non-supervisor 49 29 10 7 4 0 1 79 11 3876
2017 Supervisor 45 35 7 7 6 0 0 80 13 753
2017 Non-supervisor 50 29 9 7 4 1 1 80 11 4083
2014 Supervisor 45 33 7 9 5 0 0 79 14 669
2014 Non-supervisor 47 31 10 7 4 0 0 78 12 3455
2011 Supervisor 40 34 10 9 6 0 0 75 15 1155
2011 Non-supervisor 46 33 10 7 4 0 1 80 11 4496

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 29 26 14 7 0 1 52 22 726
2018 Non-supervisor 43 30 14 7 5 0 1 73 12 3886
2017 Supervisor 22 30 24 14 9 0 1 53 23 755
2017 Non-supervisor 40 32 14 6 4 0 3 75 11 4090
2014 Supervisor 17 30 25 15 12 0 0 47 27 670
2014 Non-supervisor 35 31 17 8 7 0 1 67 16 3459
2011 Supervisor 18 29 23 17 13 0 1 47 30 1159
2011 Non-supervisor 34 32 18 9 6 0 1 67 15 4492
2008 Supervisor 13 28 29 18 13 0 0 41 31 535
2008 Non-supervisor 28 29 21 11 9 0 1 58 21 2967

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 28 41 32 727
2018 Non-supervisor 27 36 37 3894
2017 Supervisor 26 40 35 756
2017 Non-supervisor 26 38 36 4089
2014 Supervisor 29 38 33 664
2014 Non-supervisor 26 38 36 3439
2011 Supervisor 31 39 30 1154
2011 Non-supervisor 28 40 32 4504

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 23 40 24 5 1 7 199
2018 Non-supervisor 18 34 28 6 7 7 1059
2017 Supervisor 23 31 33 3 1 8 196
2017 Non-supervisor 18 31 23 5 15 8 1056
2014 Supervisor 26 32 31 4 9999 6 197
2014 Non-supervisor 21 35 28 7 9999 9 901
2011 Supervisor 24 30 33 7 9999 6 357
2011 Non-supervisor 17 34 33 6 9999 10 1249
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 40 4 2 1 0 0 92 4 727
2018 Non-supervisor 50 38 7 3 2 0 0 88 5 3890
2017 Supervisor 48 39 7 3 3 0 0 87 6 755
2017 Non-supervisor 48 37 7 4 2 0 0 86 6 4077
2014 Supervisor 51 37 7 4 1 0 0 88 5 670
2014 Non-supervisor 45 39 9 4 2 1 0 85 6 3462
2011 Supervisor 46 39 8 4 3 0 0 85 7 1159
2011 Non-supervisor 43 41 9 4 2 1 0 84 7 4494
2008 Supervisor 56 32 7 3 2 0 0 88 5 537
2008 Non-supervisor 49 37 7 4 2 1 0 86 6 2965

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 43 17 9 4 0 0 70 13 723
2018 Non-supervisor 27 40 18 9 4 1 0 68 14 3874
2017 Supervisor 30 40 15 10 5 0 0 70 15 756
2017 Non-supervisor 29 39 16 9 4 2 1 71 13 4077
2014 Supervisor 30 42 15 9 4 0 0 72 13 666
2014 Non-supervisor 31 38 16 8 5 2 0 70 13 3452
2011 Supervisor 24 42 18 11 6 1 0 66 16 1154
2011 Non-supervisor 25 40 19 9 5 2 0 66 15 4491

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 28 37 16 5 0 0 21 42 726
2018 Non-supervisor 9 21 33 22 12 1 2 36 31 3875
2017 Supervisor 15 29 35 15 5 0 2 20 44 756
2017 Non-supervisor 8 19 32 20 15 1 5 37 29 4053
2014 Supervisor 12 30 37 15 5 0 1 20 43 670
2014 Non-supervisor 10 23 35 19 9 1 3 29 35 3453
2011 Supervisor 14 32 35 14 3 0 1 18 47 1157
2011 Non-supervisor 10 23 33 19 11 1 3 31 34 4475
2008 Supervisor 17 34 34 10 5 0 1 15 51 535
2008 Non-supervisor 10 25 33 20 9 1 2 30 36 2969

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 22 34 21 10 2 1 32 33 719
2018 Non-supervisor 9 16 27 24 18 2 2 45 27 3854
2017 Supervisor 11 25 29 20 11 1 2 33 37 753
2017 Non-supervisor 8 15 25 23 21 3 6 48 25 4041
2014 Supervisor 11 21 31 23 12 0 2 35 33 670
2014 Non-supervisor 10 17 28 24 15 2 4 41 29 3448
2011 Supervisor 13 22 31 22 9 1 2 33 35 1157
2011 Non-supervisor 9 15 26 25 18 2 5 46 26 4465
2008 Supervisor 12 22 31 21 11 1 2 33 35 537
2008 Non-supervisor 8 17 28 23 17 3 4 43 27 2961

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 26 31 22 6 0 1 29 40 722
2018 Non-supervisor 10 18 28 23 16 3 4 41 29 3861
2017 Supervisor 14 24 34 18 6 1 2 25 40 755
2017 Non-supervisor 9 16 28 21 17 3 7 41 28 4052
2014 Supervisor 16 28 31 17 7 0 1 24 45 667
2014 Non-supervisor 12 19 29 20 13 3 5 35 33 3451
2011 Supervisor 22 26 29 17 5 1 1 22 49 1157
2011 Non-supervisor 13 18 28 20 13 3 5 36 33 4464
2008 Supervisor 18 29 34 13 5 1 1 18 47 538
2008 Non-supervisor 12 19 30 20 12 2 4 34 34 2959

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 18 35 31 9 0 1 40 24 719
2018 Non-supervisor 4 8 27 33 23 1 3 60 12 3841
2017 Supervisor 8 16 37 27 11 0 1 39 24 752
2017 Non-supervisor 3 7 25 31 25 2 7 61 12 4031
2014 Supervisor 8 17 40 25 9 0 1 34 26 668
2014 Non-supervisor 5 10 28 31 20 1 5 54 16 3429
2011 Supervisor 11 18 37 26 7 0 1 33 29 1153
2011 Non-supervisor 5 9 29 32 19 1 4 54 15 4462
2008 Supervisor 8 23 38 22 8 0 1 30 31 537
2008 Non-supervisor 5 11 30 30 19 1 4 51 18 2961

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 31 27 12 5 1 1 18 55 728
2018 Non-supervisor 15 19 23 21 17 2 3 39 36 3872
2017 Supervisor 27 27 26 12 7 0 2 19 55 755
2017 Non-supervisor 15 17 24 18 19 2 6 40 34 4055
2014 Supervisor 28 31 25 9 6 0 1 15 60 669
2014 Non-supervisor 18 21 25 18 14 1 3 33 41 3450
2011 Supervisor 29 32 26 9 3 0 1 12 61 1157
2011 Non-supervisor 16 19 26 19 14 1 4 35 37 4480
2008 Supervisor 27 31 27 9 5 1 1 14 59 538
2008 Non-supervisor 17 20 25 19 14 1 3 35 39 2966

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 26 30 19 8 1 2 28 41 721
2018 Non-supervisor 11 16 25 22 19 3 4 44 29 3847
2017 Supervisor 17 23 29 20 9 0 2 30 41 753
2017 Non-supervisor 10 15 22 20 21 4 8 47 29 4056
2014 Supervisor 15 22 28 21 10 1 4 32 38 665
2014 Non-supervisor 11 15 24 24 18 3 6 46 28 3444
2011 Supervisor 14 21 32 20 9 0 3 31 37 1155
2011 Non-supervisor 9 14 24 24 20 3 6 48 26 4466
2008 Supervisor 17 28 28 17 9 0 2 26 46 537
2008 Non-supervisor 11 19 25 20 16 3 5 39 33 2967

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 36 16 6 1 1 22 42 726
2018 Non-supervisor 10 17 30 22 15 3 3 39 29 3867
2017 Supervisor 15 23 37 17 5 1 2 23 39 756
2017 Non-supervisor 9 16 28 20 17 4 6 40 28 4052
2014 Supervisor 15 28 35 14 6 1 1 21 44 670
2014 Non-supervisor 12 19 31 19 12 3 4 33 34 3446

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 35 9 9 6 0 0 75 15 723
2018 Non-supervisor 33 29 12 13 11 1 1 63 25 3865
2017 Supervisor 45 30 8 11 5 0 0 75 16 753
2017 Non-supervisor 38 28 11 11 10 1 1 68 21 4084
2014 Supervisor 46 31 8 10 6 0 0 76 16 670
2014 Non-supervisor 38 29 10 12 10 1 0 67 23 3459

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 40 7 8 4 0 0 81 12 724
2018 Non-supervisor 40 35 9 9 5 0 0 76 14 3861
2017 Supervisor 36 42 8 11 4 0 0 78 15 753
2017 Non-supervisor 40 38 8 9 5 0 1 78 13 4072
2014 Supervisor 38 41 8 9 4 0 0 79 13 669
2014 Non-supervisor 39 38 10 10 4 0 0 77 14 3461

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 42 9 5 3 1 0 84 7 724
2018 Non-supervisor 34 38 15 7 5 2 1 73 12 3871

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 34 12 4 3 2 0 81 6 724
2018 Non-supervisor 41 32 16 5 3 3 1 75 8 3873
2017 Supervisor 41 34 16 4 2 3 0 77 6 755
2017 Non-supervisor 40 31 15 4 3 5 2 76 8 4066
2014 Supervisor 47 35 11 3 1 2 1 84 5 665
2014 Non-supervisor 44 31 14 4 2 4 1 80 6 3436

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 41 9 5 3 1 0 83 8 724
2018 Non-supervisor 39 37 13 6 3 2 0 77 9 3868
2017 Supervisor 40 41 10 6 2 1 0 82 8 754
2017 Non-supervisor 41 37 12 5 3 2 0 80 8 4083
2014 Supervisor 45 36 10 4 3 1 0 82 8 665
2014 Non-supervisor 44 34 11 5 3 2 0 80 8 3436
2011 Supervisor 30 40 17 7 5 2 0 71 12 1156
2011 Non-supervisor 30 38 17 7 5 3 0 70 12 4492

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 37 8 3 3 0 0 86 6 722
2018 Non-supervisor 48 35 8 5 3 0 0 83 8 3866
2017 Supervisor 46 35 10 5 4 0 0 82 8 755
2017 Non-supervisor 49 36 8 5 3 0 0 85 7 4081
2014 Supervisor 51 33 9 4 3 0 0 83 7 664
2014 Non-supervisor 51 32 9 4 4 0 0 83 8 3437
2011 Supervisor 39 39 11 7 4 0 0 78 11 1155
2011 Non-supervisor 41 38 11 6 4 0 0 80 10 4483
2008 Supervisor 39 40 9 8 5 0 0 79 12 539
2008 Non-supervisor 40 36 10 8 5 0 0 77 13 2968

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 13 12 9 1 1 65 21 723
2018 Non-supervisor 19 29 20 13 11 5 3 52 27 3875
2017 Supervisor 26 38 13 13 8 1 1 65 22 755
2017 Non-supervisor 26 28 14 12 11 5 4 59 25 4083
2014 Supervisor 29 37 13 11 8 1 1 67 20 670
2014 Non-supervisor 28 30 14 12 11 3 2 61 24 3462

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 39 11 6 4 1 1 78 11 725
2018 Non-supervisor 32 35 16 8 6 2 1 69 15 3876
2017 Supervisor 38 39 9 9 4 1 1 78 13 754
2017 Non-supervisor 36 34 12 8 5 3 1 74 14 4073
2014 Supervisor 46 31 11 7 3 1 0 78 11 664
2014 Non-supervisor 38 35 12 7 4 3 1 76 12 3451
2011 Supervisor 38 35 11 8 6 2 1 74 15 1153
2011 Non-supervisor 34 34 12 9 6 4 1 71 16 4490
2008 Supervisor 39 35 10 6 7 2 0 76 14 535
2008 Non-supervisor 31 33 11 10 8 5 1 68 20 2974

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 39 14 9 4 0 0 73 13 724
2018 Non-supervisor 29 36 19 9 5 1 0 66 15 3870

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 27 17 14 13 3 1 54 28 723
2018 Non-supervisor 20 25 19 13 14 7 2 50 29 3888
2017 Supervisor 24 27 15 12 16 4 2 54 30 753
2017 Non-supervisor 23 24 16 13 13 8 3 53 29 4072
2014 Supervisor 27 24 17 12 13 5 1 55 27 664
2014 Non-supervisor 22 24 17 15 14 7 1 50 32 3449
2011 Supervisor 17 26 17 16 15 7 1 47 34 1157
2011 Non-supervisor 16 23 18 15 15 10 2 45 35 4494

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 16 84 729
2018 Non-supervisor 16 84 3886

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 113
2018 Non-supervisor 61 607

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 61 113
2018 Non-supervisor 57 607

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 113
2018 Non-supervisor 3 607

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 113
2018 Non-supervisor 1 607

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 113
2018 Non-supervisor 4 607

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 113
2018 Non-supervisor 32 609

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 113
2018 Non-supervisor 39 609

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 113
2018 Non-supervisor 50 609

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 113
2018 Non-supervisor 39 609

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 113
2018 Non-supervisor 33 609

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 113
2018 Non-supervisor 50 609

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 113
2018 Non-supervisor 31 609

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 113
2018 Non-supervisor 2 609

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 113
2018 Non-supervisor 9 609

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 113
2018 Non-supervisor 7 609

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 113
2018 Non-supervisor 49 609

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 113
2018 Non-supervisor 21 609

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 113
2018 Non-supervisor 14 609

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 113
2018 Non-supervisor 53 607

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 113
2018 Non-supervisor 27 607

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 113
2018 Non-supervisor 7 607

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 113
2018 Non-supervisor 19 607

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 113
2018 Non-supervisor 13 607

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 113
2018 Non-supervisor 12 607

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 113
2018 Non-supervisor 12 607

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 113
2018 Non-supervisor 26 607

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 108
2018 Non-supervisor 7 569

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 108
2018 Non-supervisor 22 569

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 108
2018 Non-supervisor 9 569

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 108
2018 Non-supervisor 6 569

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 108
2018 Non-supervisor 11 569

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 108
2018 Non-supervisor 10 569

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 108
2018 Non-supervisor 12 569

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 108
2018 Non-supervisor 13 569

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 108
2018 Non-supervisor 11 569

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 108
2018 Non-supervisor 27 569

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 108
2018 Non-supervisor 5 569

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 108
2018 Non-supervisor 46 569

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 108
2018 Non-supervisor 59 569

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 108
2018 Non-supervisor 3 569

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 108
2018 Non-supervisor 10 569

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 25 22 9 10 11 3 53 22 728
2018 Non-supervisor 18 20 22 9 8 17 5 49 22 3870
2017 Supervisor 20 27 21 9 10 8 4 54 22 754
2017 Non-supervisor 20 20 19 9 9 17 7 52 23 4086
2014 Supervisor 24 28 21 7 7 10 2 59 17 663
2014 Non-supervisor 22 22 19 9 9 15 4 54 22 3436

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 32 18 8 5 2 0 69 13 722
2018 Non-supervisor 31 29 19 8 6 6 1 65 14 3873
2017 Supervisor 33 33 19 8 6 2 0 67 14 755
2017 Non-supervisor 33 31 16 7 5 6 1 69 14 4083
2014 Supervisor 39 37 13 6 4 1 0 76 11 664
2014 Non-supervisor 36 32 16 7 5 4 0 71 12 3436
2011 Supervisor 33 37 16 7 5 2 0 72 11 1152
2011 Non-supervisor 33 34 16 7 5 5 0 70 13 4488

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 8 92 725
2018 Non-supervisor 7 93 3876

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 57
2018 Non-supervisor 44 250

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 73 57
2018 Non-supervisor 69 250

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 57
2018 Non-supervisor 16 251

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 57
2018 Non-supervisor 13 251

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 57
2018 Non-supervisor 7 251

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 57
2018 Non-supervisor 30 251

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 57
2018 Non-supervisor 28 251

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 57
2018 Non-supervisor 14 251

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 57
2018 Non-supervisor 0 251

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 57
2018 Non-supervisor 16 251

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 57
2018 Non-supervisor 0 251

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 57
2018 Non-supervisor 22 251

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 57
2018 Non-supervisor 27 252

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 57
2018 Non-supervisor 16 252

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 57
2018 Non-supervisor 15 252

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 57
2018 Non-supervisor 6 252

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 57
2018 Non-supervisor 7 252

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 57
2018 Non-supervisor 52 252

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 54
2018 Non-supervisor 16 238

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 54
2018 Non-supervisor 11 238

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 54
2018 Non-supervisor 26 238

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 54
2018 Non-supervisor 49 238

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 67 54
2018 Non-supervisor 71 238

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 54
2018 Non-supervisor 9 238

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 25 26 4 4 13 4 59 10 720
2018 Non-supervisor 20 19 27 5 4 20 6 52 11 3875
2017 Supervisor 22 24 23 3 4 17 5 60 9 755
2017 Non-supervisor 20 19 21 4 3 24 8 58 11 4082
2014 Supervisor 24 24 22 3 3 18 6 63 8 664
2014 Non-supervisor 22 20 22 4 3 23 7 60 9 3431

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 32 18 4 4 4 1 73 8 723
2018 Non-supervisor 32 29 21 5 3 8 2 67 9 3871
2017 Supervisor 35 35 17 4 4 4 2 74 8 753
2017 Non-supervisor 35 29 17 4 3 10 2 73 8 4085
2014 Supervisor 41 34 15 2 2 5 1 80 5 664
2014 Non-supervisor 37 30 17 3 2 9 1 75 6 3431
2011 Supervisor 39 35 15 5 2 4 0 77 7 1150
2011 Non-supervisor 38 33 15 4 3 7 0 76 8 4474
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 26 8 5 5 0 0 82 10 719
2018 Non-supervisor 52 26 11 5 5 1 1 79 10 3863
2017 Supervisor 55 26 10 3 5 1 0 82 8 757
2017 Non-supervisor 57 24 9 4 5 1 0 82 9 4089

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 11 3 2 1 0 83 6 721
2018 Non-supervisor 38 37 13 7 3 2 0 77 10 3871
2017 Supervisor 38 44 10 4 3 1 0 84 7 755
2017 Non-supervisor 34 39 13 7 3 3 1 76 10 4081

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 39 15 12 6 1 0 67 19 727
2018 Non-supervisor 29 34 15 13 7 2 0 64 20 3874
2017 Supervisor 20 42 15 14 8 1 0 63 22 754
2017 Non-supervisor 25 37 16 12 8 3 1 63 21 4079

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 22 22 17 21 0 1 40 37 727
2018 Non-supervisor 19 23 21 15 21 0 1 42 36 3892
2017 Supervisor 17 22 19 20 22 0 1 38 42 751
2017 Non-supervisor 20 22 19 15 22 0 2 43 38 4077

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 22 30 21 16 0 1 33 37 727
2018 Non-supervisor 25 29 24 12 8 0 1 55 21 3885
2017 Supervisor 13 20 28 22 17 0 0 32 39 755
2017 Non-supervisor 29 28 22 11 8 0 2 58 20 4076

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 32 26 14 7 0 1 52 22 725
2018 Non-supervisor 38 31 18 7 4 1 2 71 11 3867
2017 Supervisor 21 31 27 14 6 1 1 52 21 753
2017 Non-supervisor 40 29 16 7 3 0 5 73 11 4053

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 20 27 20 22 0 0 31 42 723
2018 Non-supervisor 27 24 20 13 14 1 2 52 27 3868
2017 Supervisor 12 20 23 23 22 0 1 32 46 752
2017 Non-supervisor 29 22 18 13 14 1 3 53 28 4071

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 25 17 8 6 0 4 68 15 724
2018 Non-supervisor 59 19 10 4 2 1 6 83 6 3857
2017 Supervisor 39 27 16 7 6 1 5 70 13 751
2017 Non-supervisor 56 19 9 3 3 1 10 83 6 4070

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 28 22 12 10 0 1 56 22 725
2018 Non-supervisor 40 27 18 8 6 0 1 68 14 3875
2017 Supervisor 25 32 23 11 7 0 1 58 18 752
2017 Non-supervisor 39 30 17 8 5 0 1 70 13 4070

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 36 22 11 4 1 1 62 16 724
2018 Non-supervisor 33 33 19 7 5 1 2 68 13 3881
2017 Supervisor 26 32 25 11 6 1 0 59 16 753
2017 Non-supervisor 38 29 17 8 4 1 3 70 13 4066

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 34 25 15 9 0 1 51 23 726
2018 Non-supervisor 31 33 20 9 5 1 2 66 14 3877
2017 Supervisor 18 33 26 16 7 0 1 51 23 754
2017 Non-supervisor 34 30 19 9 4 1 2 66 14 4065

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 36 21 13 6 0 0 61 19 724
2018 Non-supervisor 37 29 18 8 5 1 2 67 14 3868
2017 Supervisor 24 33 22 14 5 0 1 58 19 754
2017 Non-supervisor 38 29 16 9 5 1 2 69 15 4061

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 32 23 10 8 0 0 59 18 720
2018 Non-supervisor 37 31 19 7 4 0 2 69 12 3855
2017 Supervisor 26 32 22 12 6 0 1 59 19 754
2017 Non-supervisor 37 31 17 8 4 1 2 70 12 4055

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 22 12 4 4 0 1 80 8 725
2018 Non-supervisor 57 22 11 4 3 1 2 82 7 3854
2017 Supervisor 58 24 9 5 2 0 2 84 7 753
2017 Non-supervisor 58 22 10 4 2 0 3 83 7 4070

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 13 5 3 2 0 4 90 5 724
2018 Non-supervisor 72 14 6 2 2 1 4 90 4 3861

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 15 7 4 4 0 2 84 8 726
2018 Non-supervisor 69 13 6 4 4 1 3 85 8 3871
2017 Supervisor 69 12 9 4 4 0 2 83 7 756
2017 Non-supervisor 70 13 6 3 3 1 3 87 6 4084

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 32 14 6 3 0 1 76 10 724
2018 Non-supervisor 49 27 12 5 4 0 1 78 10 3875
2017 Supervisor 43 34 14 5 3 0 1 77 8 754
2017 Non-supervisor 52 28 11 4 3 0 3 82 8 4070

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 25 11 8 5 0 1 76 13 721
2018 Non-supervisor 56 21 10 6 5 0 1 79 11 3869
2017 Supervisor 53 24 12 6 4 0 1 78 10 755
2017 Non-supervisor 62 19 8 5 4 0 2 83 9 4073

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 32 16 8 6 0 1 69 15 719
2018 Non-supervisor 55 6 2 1 0 0 36 96 2 3841
2017 Supervisor 38 35 15 7 5 0 1 73 12 755
2017 Non-supervisor 57 6 2 1 1 0 33 95 2 4070

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 24 9 2 2 1 1 87 4 720
2018 Non-supervisor 62 20 8 2 1 0 6 88 4 3862
2017 Supervisor 62 24 8 2 1 0 3 89 3 749
2017 Non-supervisor 63 18 7 2 1 0 8 89 3 4043

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 11 4 1 2 0 1 93 3 722
2018 Non-supervisor 70 14 5 3 3 1 4 88 6 3866
2017 Supervisor 81 11 4 1 2 1 1 93 3 754
2017 Non-supervisor 66 15 6 3 3 1 6 87 7 4080

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 28 11 6 3 0 1 80 8 724
2018 Non-supervisor 49 28 14 4 2 0 2 80 6 3862
2017 Supervisor 52 32 10 3 1 0 1 85 4 754
2017 Non-supervisor 51 29 10 3 2 0 3 84 5 4065

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 28 40 14 6 0 0 40 20 728
2018 Non-supervisor 20 35 31 11 3 0 0 55 14 3881
2017 Supervisor 10 25 40 17 8 0 0 35 25 755
2017 Non-supervisor 20 33 31 10 5 0 1 54 15 4087

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 21 41 15 8 0 0 24 35 703
2018 Non-supervisor 9 18 36 23 13 0 0 36 27 3838
2017 Supervisor 13 25 38 16 7 0 1 23 38 756
2017 Non-supervisor 9 16 36 24 15 0 1 39 25 4060
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 27 22 15 13 1 0 22 78 727
2018 Non-supervisor 25 25 20 14 15 1 0 25 75 3882
2017 Supervisor 24 26 21 13 14 1 1 25 75 756
2017 Non-supervisor 26 21 18 13 18 3 1 27 73 4087

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 561
2018 Non-supervisor 30 2839
2017 Supervisor 21 558
2017 Non-supervisor 36 2830

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 561
2018 Non-supervisor 29 2839
2017 Supervisor 29 558
2017 Non-supervisor 29 2830

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 561
2018 Non-supervisor 22 2839
2017 Supervisor 17 558
2017 Non-supervisor 19 2830

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 561
2018 Non-supervisor 40 2839
2017 Supervisor 56 558
2017 Non-supervisor 42 2830

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 561
2018 Non-supervisor 6 2839
2017 Supervisor 6 558
2017 Non-supervisor 6 2830

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 561
2018 Non-supervisor 25 2839

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 561
2018 Non-supervisor 40 2839
2017 Supervisor 42 558
2017 Non-supervisor 41 2830

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 3 37 16 14 5 25 539
2018 Non-supervisor 4 40 19 12 5 19 2655
2017 Supervisor 5 45 18 11 5 15 549
2017 Non-supervisor 5 47 17 12 4 15 2772

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 29 71 556
2018 Non-supervisor 34 66 2812

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 16 15 12 14 1 3 57 27 722
2018 Non-supervisor 37 17 14 11 13 1 7 59 26 3873

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 23 18 15 25 1 6 39 42 559
2018 Non-supervisor 13 21 18 17 22 1 7 38 42 2822
2017 Supervisor 10 25 14 13 24 2 12 41 43 563
2017 Non-supervisor 15 22 16 14 23 2 9 41 41 2856

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 8 12 18 55 1 3 12 76 559
2018 Non-supervisor 4 13 14 19 45 1 4 18 67 2827
2017 Supervisor 1 8 10 17 58 1 5 10 79 561
2017 Non-supervisor 3 10 10 17 54 2 4 14 75 2853
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