2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 41 12 8 1 0 0 79 9 76
2018 CS-01 45 18 27 0 9 0 0 64 9 11
2018 CS-02 40 42 10 8 0 0 0 83 8 52
2017 CS 47 37 3 10 3 0 0 84 13 70
2017 CS-02 40 40 4 11 4 0 0 80 16 45
2014 CS 32 43 5 16 5 0 0 75 21 44
2014 CS-02 31 47 6 14 3 0 0 78 17 36
2011 CS 38 39 13 7 3 0 0 77 11 293
2011 CS-01 35 53 6 0 0 6 0 94 0 17
2011 CS-02 40 37 14 7 3 0 0 76 10 177
2011 CS-03 33 42 15 5 4 0 0 75 10 73
2011 CS-04 33 33 6 28 0 0 0 67 28 18
2008 CS 36 46 11 7 0 0 0 82 7 28
2008 CS-02 20 60 10 10 0 0 0 80 10 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 32 17 9 3 0 0 71 12 77
2018 CS-01 55 9 27 0 9 0 0 64 9 11
2018 CS-02 36 36 15 11 2 0 0 72 13 53
2017 CS 37 32 14 7 10 0 0 68 17 70
2017 CS-02 26 33 16 11 13 0 0 60 25 45

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 60 32 5 3 0 0 0 92 3 75
2018 CS-01 73 27 0 0 0 0 0 100 0 11
2018 CS-02 55 35 6 4 0 0 0 90 4 51
2017 CS 60 29 9 1 1 0 0 88 3 70
2017 CS-02 51 36 9 2 2 0 0 87 4 45
2014 CS 59 32 7 0 0 2 0 93 0 44
2014 CS-02 56 33 8 0 0 3 0 91 0 36
2011 CS 58 34 6 1 1 0 0 92 2 290
2011 CS-01 59 29 6 0 0 6 0 94 0 17
2011 CS-02 58 34 5 1 1 0 0 93 2 175
2011 CS-03 58 36 4 1 0 0 0 94 1 72
2011 CS-04 50 33 17 0 0 0 0 83 0 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 38 12 3 0 0 0 86 3 77
2018 CS-01 36 36 27 0 0 0 0 73 0 11
2018 CS-02 51 38 9 2 0 0 0 89 2 53
2017 CS 48 34 12 4 1 0 0 83 6 70
2017 CS-02 42 36 13 7 2 0 0 78 9 45
2014 CS 50 34 9 7 0 0 0 84 7 44
2014 CS-02 47 36 11 6 0 0 0 83 6 36
2011 CS 45 40 9 3 2 0 0 86 6 293
2011 CS-01 35 47 12 0 0 6 0 88 0 17
2011 CS-02 47 39 7 5 2 0 0 86 7 177
2011 CS-03 45 45 4 3 3 0 0 90 5 73
2011 CS-04 39 33 28 0 0 0 0 72 0 18
2008 CS 36 50 11 4 0 0 0 86 4 28
2008 CS-02 25 60 10 5 0 0 0 85 5 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 30 14 8 4 1 0 74 12 77
2018 CS-01 36 36 9 18 0 0 0 73 18 11
2018 CS-02 45 26 17 4 6 2 0 73 10 53
2017 CS 38 34 6 17 4 0 0 73 22 70
2017 CS-02 33 36 4 20 7 0 0 69 27 45
2014 CS 27 34 9 20 9 0 0 61 29 44
2014 CS-02 31 33 8 17 11 0 0 64 28 36
2011 CS 29 38 20 8 4 1 0 68 12 292
2011 CS-01 29 53 12 0 0 6 0 88 0 17
2011 CS-02 33 34 20 8 5 1 0 67 13 176
2011 CS-03 23 44 22 8 3 0 0 67 11 73
2011 CS-04 17 50 17 6 6 0 6 71 12 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 37 14 7 4 1 0 75 11 76
2018 CS-01 40 40 0 20 0 0 0 80 20 10
2018 CS-02 40 32 17 4 6 2 0 73 10 53
2017 CS 40 29 13 17 1 0 0 68 19 70
2017 CS-02 31 29 16 22 2 0 0 60 25 45
2014 CS 34 29 14 16 7 0 0 63 23 44
2014 CS-02 39 25 14 14 8 0 0 64 22 36
2011 CS 27 42 16 10 4 0 0 70 14 291
2011 CS-01 31 56 6 0 0 6 0 93 0 16
2011 CS-02 30 39 17 10 5 0 0 69 14 176
2011 CS-03 22 48 16 10 4 0 0 70 14 73
2011 CS-04 17 44 17 17 0 0 6 65 18 18
2008 CS 29 43 21 4 4 0 0 71 7 28
2008 CS-02 25 45 20 5 5 0 0 70 10 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 19 17 9 5 3 3 67 15 77
2018 CS-01 55 9 18 0 18 0 0 64 18 11
2018 CS-02 49 17 15 9 4 4 2 70 14 53
2017 CS 42 23 16 13 3 3 0 67 16 69
2017 CS-02 35 25 18 16 2 4 0 63 19 45
2014 CS 36 34 11 9 7 2 0 72 16 44
2014 CS-02 33 36 11 8 8 3 0 71 17 36
2011 CS 40 27 14 9 6 4 0 69 16 291
2011 CS-01 19 50 13 6 6 6 0 73 13 16
2011 CS-02 41 26 14 9 6 4 0 69 16 176
2011 CS-03 40 32 15 8 5 0 0 71 14 73
2011 CS-04 39 11 17 17 6 11 0 56 25 18
2008 CS 36 25 25 11 0 4 0 63 11 28
2008 CS-02 35 30 20 10 0 5 0 68 11 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 25 12 7 3 1 0 79 9 76
2018 CS-01 60 30 10 0 0 0 0 90 0 10
2018 CS-02 47 26 15 8 2 2 0 75 10 53
2017 CS 44 34 13 3 6 0 0 78 9 70
2017 CS-02 38 38 13 2 9 0 0 75 11 45
2014 CS 30 25 20 14 7 2 2 57 21 44
2014 CS-02 22 31 25 8 8 3 3 56 18 36
2011 CS 38 31 13 9 8 0 0 70 17 292
2011 CS-01 41 41 6 6 0 6 0 88 6 17
2011 CS-02 43 26 14 10 7 0 0 69 17 176
2011 CS-03 32 40 14 8 7 0 0 71 15 73
2011 CS-04 22 39 11 11 11 0 6 65 24 18
2008 CS 29 32 14 18 4 4 0 63 22 28
2008 CS-02 30 35 10 20 5 0 0 65 25 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 45 30 11 11 4 0 0 75 14 76
2018 CS-01 60 30 10 0 0 0 0 90 0 10
2018 CS-02 40 32 9 15 4 0 0 72 19 53
2017 CS 43 34 9 6 7 0 1 78 13 70
2017 CS-02 38 36 11 7 9 0 0 73 16 45
2014 CS 25 38 18 14 5 0 0 64 18 44
2014 CS-02 22 44 19 8 6 0 0 67 14 36
2011 CS 35 38 11 8 7 0 0 73 15 292
2011 CS-01 35 47 12 0 0 6 0 88 0 17
2011 CS-02 39 35 12 7 7 0 0 74 14 176
2011 CS-03 29 44 11 11 5 0 0 73 16 73
2011 CS-04 33 39 0 6 17 0 6 76 24 18
2008 CS 29 25 14 21 7 4 0 56 30 28
2008 CS-02 25 25 15 25 5 5 0 53 32 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 51 26 9 7 7 0 0 78 13 76
2018 CS-01 60 20 20 0 0 0 0 80 0 10
2018 CS-02 49 28 8 8 8 0 0 77 15 53
2017 CS 54 30 7 4 4 0 0 84 9 70
2017 CS-02 40 38 11 7 4 0 0 78 11 45
2014 CS 25 43 14 9 9 0 0 68 18 44
2014 CS-02 22 50 11 6 11 0 0 72 17 36

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 25 16 9 1 17 0 68 13 76
2018 CS-01 36 18 27 0 0 18 0 67 0 11
2018 CS-02 31 27 15 12 0 15 0 68 14 52
2017 CS 25 31 19 12 3 9 1 63 16 70
2017 CS-02 24 25 20 16 4 11 0 55 23 45
2014 CS 16 34 11 2 23 14 0 58 29 44
2014 CS-02 19 31 14 0 22 14 0 58 26 36
2011 CS 16 32 23 15 9 5 0 51 25 293
2011 CS-01 24 24 24 18 0 12 0 53 20 17
2011 CS-02 20 32 22 15 7 4 0 54 23 177
2011 CS-03 7 34 26 16 12 4 0 43 30 73
2011 CS-04 17 39 11 0 22 11 0 63 25 18

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 25 21 13 5 8 0 58 20 77
2018 CS-01 36 9 18 9 0 27 0 63 13 11
2018 CS-02 26 28 21 13 6 6 0 58 20 53
2017 CS 24 30 10 17 13 6 0 57 32 70
2017 CS-02 20 20 13 20 18 9 0 44 42 45
2014 CS 11 23 23 11 25 7 0 36 39 44
2014 CS-02 14 22 28 6 25 6 0 38 32 36
2011 CS 10 30 24 20 14 2 0 40 35 291
2011 CS-01 6 53 12 18 6 6 0 63 25 17
2011 CS-02 13 30 21 22 12 2 0 43 35 175
2011 CS-03 1 29 34 14 21 1 0 31 35 73
2011 CS-04 17 22 17 22 17 6 0 41 41 18
2008 CS 18 32 18 14 11 7 0 54 27 28
2008 CS-02 15 35 15 20 10 5 0 53 32 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 29 19 14 8 12 0 53 25 77
2018 CS-01 27 9 36 18 0 9 0 40 20 11
2018 CS-02 15 34 17 13 6 15 0 58 22 53
2017 CS 20 30 7 18 16 9 0 55 37 70
2017 CS-02 15 22 9 20 22 11 0 42 48 45
2014 CS 9 20 27 9 28 7 0 32 39 44
2014 CS-02 11 19 33 6 25 6 0 32 32 36
2011 CS 8 26 24 23 14 4 0 36 39 291
2011 CS-01 6 59 0 29 0 6 0 69 31 17
2011 CS-02 12 25 25 19 15 4 0 39 36 175
2011 CS-03 3 21 32 27 14 4 0 24 43 73
2011 CS-04 0 39 11 28 17 6 0 41 47 18
2008 CS 11 32 14 18 14 11 0 48 36 28
2008 CS-02 10 30 15 20 15 10 0 44 39 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 22 21 19 13 9 0 41 36 77
2018 CS-01 27 9 9 9 18 27 0 50 38 11
2018 CS-02 13 25 23 23 9 8 0 41 35 53
2017 CS 20 29 17 20 12 3 0 50 32 70
2017 CS-02 18 27 13 20 18 4 0 46 40 45
2014 CS 9 20 30 23 14 5 0 31 38 44
2014 CS-02 11 19 31 25 11 3 0 31 37 36
2011 CS 8 38 19 22 11 1 0 47 34 290
2011 CS-01 12 47 18 18 0 6 0 63 19 17
2011 CS-02 10 38 20 21 11 1 0 48 32 174
2011 CS-03 5 40 19 21 14 1 0 46 35 73
2011 CS-04 0 33 17 33 11 0 6 35 47 18
2008 CS 7 36 18 25 11 4 0 44 37 28
2008 CS-02 10 30 20 20 15 5 0 42 37 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 32 19 11 8 0 0 63 19 75
2018 CS-01 27 27 9 27 9 0 0 55 36 11
2018 CS-02 31 31 23 6 10 0 0 62 15 52
2017 CS 27 33 20 14 6 0 0 60 20 70
2017 CS-02 18 40 20 13 9 0 0 58 22 45
2014 CS 20 36 16 7 21 0 0 57 28 44
2014 CS-02 22 36 19 6 17 0 0 58 22 36
2011 CS 22 35 18 15 10 0 0 57 25 292
2011 CS-01 12 65 12 6 0 6 0 81 6 17
2011 CS-02 24 35 17 15 8 0 0 59 24 177
2011 CS-03 22 30 21 15 12 0 0 52 27 73
2011 CS-04 11 28 17 28 17 0 0 39 44 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 38 12 11 9 0 0 68 20 76
2018 CS-01 45 27 9 9 9 0 0 73 18 11
2018 CS-02 27 40 12 10 12 0 0 67 21 52
2017 CS 24 47 14 12 3 0 0 71 14 70
2017 CS-02 13 45 20 18 4 0 0 58 22 45

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 11 25 17 12 17 1 33 36 75
2018 CS-01 36 0 27 27 9 0 0 36 36 11
2018 CS-02 14 14 29 12 12 18 2 34 29 51
2017 CS 14 16 16 17 17 16 4 37 43 70
2017 CS-02 6 11 18 18 22 22 2 23 53 45
2014 CS 7 16 32 11 18 14 2 27 35 44
2014 CS-02 8 17 33 8 17 14 3 30 30 36

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 34 39 11 9 5 1 0 75 15 76
2018 CS-01 40 30 10 10 10 0 0 70 20 10
2018 CS-02 34 42 9 9 6 0 0 75 15 53
2017 CS 37 23 24 12 4 0 0 60 16 70
2017 CS-02 26 25 29 13 7 0 0 51 20 45
2014 CS 23 41 14 14 9 0 0 64 23 44
2014 CS-02 19 42 17 11 11 0 0 61 22 36
2011 CS 30 40 10 13 7 1 0 70 20 291
2011 CS-01 29 47 12 0 0 12 0 87 0 17
2011 CS-02 31 40 10 13 5 1 0 71 18 175
2011 CS-03 32 36 10 16 7 0 0 67 23 73
2011 CS-04 22 44 6 6 17 0 6 71 24 18
2008 CS 11 43 18 21 7 0 0 54 29 28
2008 CS-02 10 35 20 25 10 0 0 45 35 20

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 34 14 20 4 0 1 61 24 76
2018 CS-01 27 27 36 9 0 0 0 55 9 11
2018 CS-02 25 33 13 23 6 0 0 58 29 52
2017 CS 27 30 12 23 7 0 1 58 31 70
2017 CS-02 20 29 11 29 11 0 0 49 40 45
2014 CS 7 48 16 19 11 0 0 54 30 44
2014 CS-02 6 50 19 17 8 0 0 56 25 36
2011 CS 20 34 17 18 11 0 0 54 29 292
2011 CS-01 29 41 12 12 0 6 0 75 13 17
2011 CS-02 19 34 16 18 12 0 0 53 31 177
2011 CS-03 21 35 15 19 10 0 0 56 29 72
2011 CS-04 17 28 33 6 11 0 6 47 18 18
2008 CS 11 39 25 21 4 0 0 50 25 28
2008 CS-02 10 40 25 25 0 0 0 50 25 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 37 8 8 0 0 0 84 8 76
2018 CS-01 45 18 18 18 0 0 0 64 18 11
2018 CS-02 50 40 8 2 0 0 0 90 2 52
2017 CS 47 33 10 10 0 0 0 80 10 70
2017 CS-02 40 36 11 13 0 0 0 75 13 45
2014 CS 57 28 9 7 0 0 0 84 7 44
2014 CS-02 56 31 8 6 0 0 0 86 6 36
2011 CS 49 37 7 3 3 0 0 86 7 292
2011 CS-01 56 25 13 0 0 6 0 87 0 16
2011 CS-02 50 37 6 4 4 0 0 86 8 177
2011 CS-03 53 32 10 1 4 0 0 85 5 73
2011 CS-04 33 56 0 11 0 0 0 89 11 18
2008 CS 32 50 14 0 4 0 0 82 4 28
2008 CS-02 25 55 15 0 5 0 0 80 5 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 25 7 7 3 1 0 84 9 75
2018 CS-01 55 9 9 9 18 0 0 64 27 11
2018 CS-02 57 27 8 6 0 2 0 86 6 51
2017 CS 51 39 3 7 0 0 0 90 7 70
2017 CS-02 42 47 4 7 0 0 0 89 7 45
2014 CS 52 36 9 2 0 0 0 89 2 44
2014 CS-02 56 36 8 0 0 0 0 92 0 36
2011 CS 45 39 7 6 3 0 0 85 9 291
2011 CS-01 47 24 18 6 0 6 0 75 6 17
2011 CS-02 44 42 6 5 3 0 0 86 8 176
2011 CS-03 53 33 6 7 1 0 0 86 8 72
2011 CS-04 28 50 6 17 0 0 0 78 17 18
2008 CS 29 57 14 0 0 0 0 86 0 28
2008 CS-02 20 70 10 0 0 0 0 90 0 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 34 12 25 9 1 0 54 34 77
2018 CS-01 36 9 0 27 27 0 0 45 55 11
2018 CS-02 17 40 13 21 8 2 0 58 29 53
2017 CS 27 23 21 11 14 3 0 51 27 70
2017 CS-02 24 22 20 11 18 4 0 49 30 45
2014 CS 14 23 21 9 32 2 0 37 42 44
2014 CS-02 17 25 22 6 31 0 0 42 36 36
2011 CS 16 31 20 17 15 1 0 48 32 290
2011 CS-01 31 19 13 13 19 6 0 53 33 16
2011 CS-02 16 33 19 16 15 1 0 49 31 177
2011 CS-03 13 34 23 17 14 0 0 46 31 71
2011 CS-04 11 28 28 17 11 6 0 41 29 18
2008 CS 7 46 25 14 7 0 0 54 21 28
2008 CS-02 0 55 20 15 10 0 0 55 25 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 16 13 30 12 3 1 42 44 76
2018 CS-01 45 0 18 18 18 0 0 45 36 11
2018 CS-02 23 19 13 28 13 4 0 43 43 53
2017 CS 10 26 20 23 16 1 3 38 41 69
2017 CS-02 11 18 21 27 21 2 0 30 49 44
2014 CS 7 11 14 20 46 2 0 19 68 44
2014 CS-02 8 14 14 25 39 0 0 22 64 36
2011 CS 11 23 14 20 29 1 1 34 51 292
2011 CS-01 18 29 0 29 18 6 0 50 50 17
2011 CS-02 10 20 16 21 32 2 0 30 53 177
2011 CS-03 11 31 17 18 24 0 0 42 42 72
2011 CS-04 11 22 11 22 22 0 11 38 50 18
2008 CS 11 21 11 18 39 0 0 32 57 28
2008 CS-02 10 15 5 20 50 0 0 25 70 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 32 16 12 4 0 0 69 16 77
2018 CS-01 64 9 0 27 0 0 0 73 27 11
2018 CS-02 32 34 21 8 6 0 0 66 13 53
2017 CS 28 36 17 10 7 0 1 65 17 70
2017 CS-02 15 40 22 11 11 0 0 55 22 45
2014 CS 14 27 27 5 28 0 0 41 32 44
2014 CS-02 14 31 31 6 19 0 0 44 25 36
2011 CS 28 46 10 10 6 1 0 74 16 292
2011 CS-01 24 47 18 6 0 6 0 75 6 17
2011 CS-02 27 45 10 11 7 0 0 72 18 177
2011 CS-03 26 53 10 7 4 0 0 79 11 72
2011 CS-04 44 28 0 6 17 6 0 76 24 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 25 21 9 1 0 0 68 11 76
2018 CS-01 55 9 18 9 9 0 0 64 18 11
2018 CS-02 42 25 21 12 0 0 0 67 12 52
2017 CS 34 32 20 9 4 0 1 67 13 70
2017 CS-02 26 29 27 11 7 0 0 55 18 45
2014 CS 25 27 18 16 14 0 0 52 30 44
2014 CS-02 25 25 22 14 14 0 0 50 28 36

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 33 18 7 1 0 0 74 8 76
2018 CS-01 55 9 27 0 9 0 0 64 9 11
2018 CS-02 38 35 19 8 0 0 0 73 8 52
2017 CS 34 40 10 7 7 0 1 75 15 70
2017 CS-02 26 40 11 11 11 0 0 67 22 45
2014 CS 25 37 18 14 7 0 0 62 20 44
2014 CS-02 25 31 22 14 8 0 0 56 22 36
2011 CS 38 41 14 3 3 0 0 79 6 293
2011 CS-01 29 41 24 0 0 6 0 75 0 17
2011 CS-02 41 39 14 3 3 0 0 80 6 177
2011 CS-03 36 44 14 4 3 0 0 79 7 73
2011 CS-04 33 39 11 6 6 0 6 76 12 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 27 26 14 3 5 0 55 18 77
2018 CS-01 45 18 18 9 0 9 0 70 10 11
2018 CS-02 21 26 28 15 4 6 0 50 20 53
2017 CS 29 25 22 17 3 3 1 56 21 69
2017 CS-02 20 27 23 21 5 5 0 50 26 44

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 45 39 5 3 3 3 3 89 6 75
2018 CS-01 27 36 18 9 0 9 0 70 10 11
2018 CS-02 45 43 4 0 4 2 2 92 4 51
2017 CS 41 42 7 7 3 0 0 83 10 70
2017 CS-02 33 45 9 9 4 0 0 78 13 45
2014 CS 27 32 20 2 18 0 0 59 20 44
2014 CS-02 33 31 17 3 17 0 0 64 19 36
2011 CS 43 38 9 7 2 0 0 82 9 293
2011 CS-01 24 53 12 6 0 6 0 81 6 17
2011 CS-02 47 36 8 7 2 0 0 82 9 177
2011 CS-03 44 37 8 7 4 0 0 81 11 73
2011 CS-04 22 56 17 6 0 0 0 78 6 18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 30 17 6 1 0 1 75 8 77
2018 CS-01 45 18 9 27 0 0 0 64 27 11
2018 CS-02 38 34 21 4 2 0 2 73 6 53
2017 CS 36 40 14 7 3 0 0 76 10 70
2017 CS-02 26 40 18 11 4 0 0 67 16 45
2014 CS 36 32 28 2 0 2 0 69 2 44
2014 CS-02 36 33 25 3 0 3 0 71 3 36
2011 CS 34 40 17 7 2 0 0 74 9 292
2011 CS-01 29 35 12 12 0 6 6 73 13 17
2011 CS-02 41 38 15 5 2 0 0 79 6 177
2011 CS-03 22 46 18 11 3 0 0 68 14 72
2011 CS-04 17 44 33 6 0 0 0 61 6 18
2008 CS 11 46 21 21 0 0 0 57 21 28
2008 CS-02 5 45 25 25 0 0 0 50 25 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 26 39 35 77
2018 CS-01 45 27 27 11
2018 CS-02 23 47 30 53
2017 CS 22 51 27 70
2017 CS-02 20 51 29 45
2014 CS 16 54 30 44
2014 CS-02 17 53 31 36
2011 CS 19 50 31 293
2011 CS-01 12 53 35 17
2011 CS-02 19 49 33 177
2011 CS-03 15 55 30 73
2011 CS-04 39 33 28 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 30 25 20 5 10 10 20
2018 CS-02 33 25 17 8 17 0 12
2017 CS 27 13 13 0 40 7 15
2011 CS 16 38 35 7 9999 4 55
2011 CS-02 9 42 39 3 9999 6 33
2011 CS-03 27 27 36 9 9999 0 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 39 4 6 1 0 0 88 8 77
2018 CS-01 55 36 9 0 0 0 0 91 0 11
2018 CS-02 49 40 4 6 2 0 0 89 8 53
2017 CS 45 39 13 3 0 0 0 84 3 70
2017 CS-02 35 40 20 4 0 0 0 75 4 45
2014 CS 27 48 11 11 0 2 0 77 12 44
2014 CS-02 25 47 14 11 0 3 0 74 11 36
2011 CS 34 48 10 5 2 0 0 83 8 293
2011 CS-01 29 59 6 0 0 6 0 94 0 17
2011 CS-02 30 51 11 6 2 0 0 81 8 177
2011 CS-03 37 45 11 4 3 0 0 82 7 73
2011 CS-04 56 28 6 6 6 0 0 83 11 18
2008 CS 39 46 14 0 0 0 0 86 0 28
2008 CS-02 35 50 15 0 0 0 0 85 0 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 40 23 13 4 0 0 60 17 75
2018 CS-01 27 36 27 9 0 0 0 64 9 11
2018 CS-02 19 42 23 12 4 0 0 62 15 52
2017 CS 25 29 24 16 3 3 0 56 19 70
2017 CS-02 20 22 31 18 4 4 0 44 23 45
2014 CS 20 32 25 2 14 7 0 56 17 44
2014 CS-02 19 31 28 3 14 6 0 53 18 36
2011 CS 18 41 24 10 5 1 0 60 16 293
2011 CS-01 29 47 12 6 0 6 0 81 6 17
2011 CS-02 18 38 27 10 6 1 0 57 17 177
2011 CS-03 12 49 19 14 5 0 0 62 19 73
2011 CS-04 28 33 22 6 6 6 0 65 12 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 8 25 42 17 7 0 1 24 33 76
2018 CS-01 0 18 18 27 36 0 0 64 18 11
2018 CS-02 8 29 46 13 2 0 2 16 37 52
2017 CS 7 20 38 20 10 0 4 32 29 69
2017 CS-02 9 25 36 22 4 0 4 28 35 45
2014 CS 16 23 48 7 5 0 2 12 39 44
2014 CS-02 14 25 47 6 6 0 3 11 40 36
2011 CS 12 32 34 15 5 1 1 20 45 288
2011 CS-01 0 12 41 18 12 6 12 36 14 17
2011 CS-02 12 31 37 14 4 1 1 18 44 176
2011 CS-03 16 37 27 16 4 0 0 20 53 70
2011 CS-04 6 44 22 22 0 0 6 24 53 18
2008 CS 11 4 68 11 7 0 0 18 14 28
2008 CS-02 15 5 70 5 5 0 0 10 20 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 8 17 32 17 20 5 1 39 27 76
2018 CS-01 9 9 18 9 55 0 0 64 18 11
2018 CS-02 8 19 33 17 17 4 2 37 29 52
2017 CS 13 19 23 19 20 0 6 41 34 69
2017 CS-02 16 20 22 20 18 0 4 40 37 45
2014 CS 20 32 9 25 9 2 2 36 55 44
2014 CS-02 19 31 8 31 8 0 3 40 51 36
2011 CS 12 22 27 27 9 2 2 37 35 289
2011 CS-01 0 6 18 47 12 6 12 71 7 17
2011 CS-02 12 23 24 27 11 2 1 38 37 177
2011 CS-03 14 23 29 28 6 0 0 33 38 69
2011 CS-04 11 28 39 17 0 0 6 18 41 18
2008 CS 14 7 46 25 7 0 0 32 21 28
2008 CS-02 15 10 45 20 10 0 0 30 25 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 22 28 16 13 3 3 31 40 76
2018 CS-01 18 9 36 0 36 0 0 36 27 11
2018 CS-02 15 25 25 15 12 4 4 29 44 52
2017 CS 16 25 25 16 7 3 9 26 46 69
2017 CS-02 16 31 25 13 4 2 9 20 53 45
2014 CS 18 27 37 11 5 0 2 16 46 44
2014 CS-02 19 28 33 14 3 0 3 17 49 36
2011 CS 22 23 30 15 6 2 1 22 47 290
2011 CS-01 18 0 29 24 12 12 6 43 21 17
2011 CS-02 16 27 34 12 7 3 1 20 44 177
2011 CS-03 30 20 27 20 3 0 0 23 50 70
2011 CS-04 39 33 11 11 0 0 6 12 76 18
2008 CS 11 29 46 11 4 0 0 14 39 28
2008 CS-02 10 30 50 10 0 0 0 10 40 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 3 13 29 33 19 1 1 53 16 75
2018 CS-01 0 18 9 18 55 0 0 73 18 11
2018 CS-02 4 14 35 31 12 2 2 45 18 51
2017 CS 4 7 30 27 24 0 7 55 12 70
2017 CS-02 4 7 33 31 18 0 6 52 12 45
2014 CS 7 2 35 35 14 2 5 53 10 43
2014 CS-02 9 3 34 34 17 0 3 53 12 35
2011 CS 6 12 37 31 12 1 1 44 18 290
2011 CS-01 0 6 35 18 24 12 6 50 7 17
2011 CS-02 6 8 34 34 14 1 2 50 15 177
2011 CS-03 4 19 44 27 6 0 0 33 23 70
2011 CS-04 0 33 28 33 6 0 0 39 33 18
2008 CS 0 14 36 32 18 0 0 50 14 28
2008 CS-02 0 20 35 30 15 0 0 45 20 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 23 27 17 12 1 3 31 42 75
2018 CS-01 18 18 18 9 36 0 0 45 36 11
2018 CS-02 16 27 25 20 8 2 2 29 45 51
2017 CS 19 22 28 10 16 0 6 28 43 69
2017 CS-02 22 25 27 9 13 0 4 23 49 45
2014 CS 23 25 31 9 9 0 2 19 50 43
2014 CS-02 29 20 29 11 9 0 3 21 50 35
2011 CS 14 22 35 20 6 2 1 27 37 290
2011 CS-01 12 6 35 12 12 18 6 31 23 17
2011 CS-02 10 21 36 24 8 1 1 33 31 177
2011 CS-03 24 26 34 13 3 0 0 16 50 70
2011 CS-04 11 44 33 11 0 0 0 11 56 18
2008 CS 7 25 32 25 11 0 0 36 32 28
2008 CS-02 10 35 30 15 10 0 0 25 45 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 5 16 18 28 26 1 5 58 23 76
2018 CS-01 9 18 9 9 55 0 0 64 27 11
2018 CS-02 4 17 17 31 23 2 6 58 23 52
2017 CS 6 10 20 28 26 3 7 60 18 69
2017 CS-02 7 11 22 25 29 2 4 57 19 45
2014 CS 2 5 23 32 27 2 9 66 8 44
2014 CS-02 3 6 19 36 31 0 6 71 9 36
2011 CS 4 8 19 33 29 3 3 67 13 291
2011 CS-01 0 0 18 35 24 18 6 77 0 17
2011 CS-02 4 8 19 31 33 3 2 68 13 177
2011 CS-03 3 13 14 39 27 0 4 69 16 71
2011 CS-04 11 6 44 28 6 6 0 35 18 18
2008 CS 4 7 39 36 14 0 0 50 11 28
2008 CS-02 0 5 45 30 20 0 0 50 5 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 20 29 18 14 1 3 34 36 76
2018 CS-01 18 9 18 18 36 0 0 55 27 11
2018 CS-02 12 23 35 13 13 2 2 28 36 52
2017 CS 12 23 34 14 10 1 6 26 38 69
2017 CS-02 11 29 27 13 13 2 4 29 43 45
2014 CS 19 18 27 23 9 2 2 33 38 44
2014 CS-02 17 17 31 22 11 0 3 34 34 36

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 24 12 17 7 3 1 63 25 76
2018 CS-01 45 9 18 18 9 0 0 55 27 11
2018 CS-02 35 29 8 17 6 4 2 67 24 52
2017 CS 36 37 16 6 4 1 0 74 10 70
2017 CS-02 31 31 22 7 7 2 0 64 14 45
2014 CS 38 32 9 9 12 0 0 70 21 44
2014 CS-02 42 36 8 8 6 0 0 78 14 36

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 45 33 16 4 1 0 0 79 5 75
2018 CS-01 45 18 27 9 0 0 0 64 9 11
2018 CS-02 45 39 12 2 2 0 0 84 4 51
2017 CS 38 42 13 6 1 0 0 80 7 70
2017 CS-02 35 38 16 9 2 0 0 73 11 45
2014 CS 39 45 9 7 0 0 0 84 7 44
2014 CS-02 39 44 11 6 0 0 0 83 6 36

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 42 16 5 0 1 0 79 5 76
2018 CS-01 36 36 18 9 0 0 0 73 9 11
2018 CS-02 35 46 15 4 0 0 0 81 4 52

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 31 14 3 4 6 0 78 7 77
2018 CS-01 45 27 9 9 0 9 0 80 10 11
2018 CS-02 42 34 15 0 6 4 0 78 6 53
2017 CS 48 17 22 6 1 6 0 69 8 70
2017 CS-02 40 20 22 9 2 7 0 64 12 45
2014 CS 38 34 11 2 7 5 2 78 10 44
2014 CS-02 39 33 14 0 6 6 3 79 6 36

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 44 9 3 0 5 0 88 3 77
2018 CS-01 45 36 9 9 0 0 0 82 9 11
2018 CS-02 40 43 9 2 0 6 0 88 2 53
2017 CS 40 36 16 7 0 1 0 77 7 70
2017 CS-02 33 38 18 9 0 2 0 73 9 45
2014 CS 39 38 14 0 5 5 0 81 5 44
2014 CS-02 39 39 14 0 3 6 0 82 3 36
2011 CS 27 38 18 9 5 2 0 67 14 291
2011 CS-01 41 24 24 6 0 6 0 69 6 17
2011 CS-02 28 41 18 6 6 1 1 70 12 175
2011 CS-03 25 41 16 11 5 1 0 67 17 73
2011 CS-04 22 22 17 17 11 11 0 50 31 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 29 13 4 0 1 0 83 4 76
2018 CS-01 64 9 9 18 0 0 0 73 18 11
2018 CS-02 52 29 15 2 0 2 0 82 2 52
2017 CS 47 34 10 9 0 0 0 81 9 70
2017 CS-02 42 38 7 13 0 0 0 80 13 45
2014 CS 34 36 14 5 11 0 0 71 16 44
2014 CS-02 33 36 14 6 11 0 0 69 17 36
2011 CS 34 44 12 6 4 0 0 78 10 290
2011 CS-01 35 47 12 0 0 6 0 88 0 17
2011 CS-02 36 42 13 6 4 0 0 78 10 174
2011 CS-03 33 48 10 5 4 0 0 81 10 73
2011 CS-04 28 44 11 11 6 0 0 72 17 18
2008 CS 21 54 18 7 0 0 0 75 7 28
2008 CS-02 20 50 20 10 0 0 0 70 10 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 29 16 12 7 4 3 63 20 76
2018 CS-01 45 18 9 18 9 0 0 64 27 11
2018 CS-02 29 35 12 13 4 6 2 69 19 52
2017 CS 25 24 24 16 3 3 4 54 20 70
2017 CS-02 18 29 20 20 4 4 4 51 27 45
2014 CS 27 41 9 16 2 5 0 72 19 44
2014 CS-02 31 39 8 14 3 6 0 74 18 36

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 29 22 9 1 5 0 65 11 76
2018 CS-01 55 18 18 9 0 0 0 73 9 11
2018 CS-02 26 36 23 8 2 6 0 66 10 53
2017 CS 28 39 20 3 6 3 1 70 9 70
2017 CS-02 24 40 20 2 9 4 0 67 12 45
2014 CS 34 45 7 11 0 2 0 81 12 44
2014 CS-02 33 47 8 8 0 3 0 83 9 36
2011 CS 24 39 14 12 7 4 0 66 20 292
2011 CS-01 29 47 12 0 0 12 0 87 0 17
2011 CS-02 26 33 16 13 8 3 1 61 22 177
2011 CS-03 21 53 13 7 6 1 0 75 13 72
2011 CS-04 17 33 0 22 17 11 0 56 44 18
2008 CS 18 39 32 7 4 0 0 57 11 28
2008 CS-02 15 30 40 10 5 0 0 45 15 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 32 25 9 4 1 0 62 13 77
2018 CS-01 45 36 9 9 0 0 0 82 9 11
2018 CS-02 25 36 25 9 4 2 0 62 13 53

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 16 18 14 8 16 3 51 27 77
2018 CS-01 45 9 9 18 9 0 9 60 30 11
2018 CS-02 23 17 21 13 8 17 2 49 26 53
2017 CS 21 29 26 3 9 9 4 57 13 70
2017 CS-02 16 31 27 4 11 9 2 53 18 45
2014 CS 16 20 18 14 20 11 0 41 39 44
2014 CS-02 17 22 22 11 19 8 0 42 33 36
2011 CS 10 26 17 19 19 8 2 39 41 293
2011 CS-01 24 18 6 24 6 18 6 54 38 17
2011 CS-02 11 23 21 18 19 7 2 37 40 177
2011 CS-03 4 37 14 18 21 5 1 44 41 73
2011 CS-04 17 22 6 28 22 6 0 41 53 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 14 86 76
2018 CS-02 12 88 52

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CS 55 11

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CS 45 11

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CS 55 11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CS 55 11

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CS 0 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 17 22 8 4 26 5 51 17 77
2018 CS-01 36 0 18 18 0 18 9 50 25 11
2018 CS-02 15 21 23 6 6 25 6 51 16 53
2017 CS 20 23 22 13 6 14 3 51 23 70
2017 CS-02 16 22 20 18 7 15 2 46 30 45
2014 CS 25 16 25 7 5 16 7 53 15 44
2014 CS-02 28 11 28 3 6 17 8 52 11 36

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 23 22 5 3 14 1 65 9 77
2018 CS-01 45 9 36 9 0 0 0 55 9 11
2018 CS-02 30 23 23 6 4 13 2 62 11 53
2017 CS 31 32 17 10 4 6 0 66 15 70
2017 CS-02 22 29 20 13 7 9 0 56 22 45
2014 CS 34 27 20 5 7 7 0 66 12 44
2014 CS-02 33 28 19 3 8 8 0 67 12 36
2011 CS 31 35 18 9 3 4 0 69 12 293
2011 CS-01 47 24 12 6 0 12 0 80 7 17
2011 CS-02 34 32 18 8 4 4 0 68 13 177
2011 CS-03 23 48 19 5 1 3 0 73 7 73
2011 CS-04 33 33 6 22 0 6 0 71 24 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 8 92 75

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 18 22 4 1 29 4 60 8 77
2018 CS-01 18 0 45 0 0 36 0 29 0 11
2018 CS-02 23 23 21 4 0 25 6 65 5 53
2017 CS 14 27 22 4 3 20 10 59 10 70
2017 CS-02 9 33 22 4 2 20 9 59 9 45
2014 CS 18 23 18 2 5 20 14 62 10 44
2014 CS-02 19 19 19 3 0 22 17 64 5 36

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 30 17 5 0 16 1 73 6 77
2018 CS-01 36 27 27 0 0 9 0 70 0 11
2018 CS-02 32 26 17 6 0 17 2 72 7 53
2017 CS 27 35 19 3 3 9 6 71 7 70
2017 CS-02 16 38 20 2 4 13 6 67 8 45
2014 CS 32 32 16 2 5 9 5 74 8 44
2014 CS-02 28 36 17 0 3 11 6 77 3 36
2011 CS 34 35 19 4 3 5 0 73 7 293
2011 CS-01 47 35 6 6 0 6 0 88 6 17
2011 CS-02 36 32 20 3 2 7 0 73 5 177
2011 CS-03 29 42 19 3 3 4 0 74 6 73
2011 CS-04 33 28 22 17 0 0 0 61 17 18
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 25 11 4 3 0 0 83 7 75
2018 CS-01 50 30 10 10 0 0 0 80 10 10
2018 CS-02 58 26 9 4 2 0 0 85 6 53
2017 CS 56 32 6 4 1 0 1 88 6 70
2017 CS-02 45 38 9 7 0 0 2 84 7 45

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 29 13 9 1 4 0 76 11 77
2018 CS-01 55 27 9 9 0 0 0 82 9 11
2018 CS-02 38 32 13 11 0 6 0 74 12 53
2017 CS 33 38 17 7 1 1 1 73 9 70
2017 CS-02 22 47 18 7 2 2 2 72 9 45

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 30 21 10 3 1 0 66 13 77
2018 CS-01 36 18 18 27 0 0 0 55 27 11
2018 CS-02 34 38 19 6 2 2 0 73 8 53
2017 CS 26 35 16 17 6 0 0 61 23 70
2017 CS-02 18 35 18 25 4 0 0 53 29 45

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 23 16 8 23 0 1 53 32 77
2018 CS-01 18 27 0 0 45 0 9 50 50 11
2018 CS-02 32 19 17 11 21 0 0 51 32 53
2017 CS 28 30 11 10 17 0 3 60 28 70
2017 CS-02 31 33 11 9 16 0 0 64 25 45

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 34 22 12 5 0 1 61 17 77
2018 CS-01 36 18 18 18 9 0 0 55 27 11
2018 CS-02 17 40 25 11 6 0 2 58 17 53
2017 CS 27 30 22 7 11 0 3 59 19 70
2017 CS-02 22 27 31 7 13 0 0 49 20 45

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 26 16 8 5 0 3 71 13 77
2018 CS-01 45 27 18 0 9 0 0 73 9 11
2018 CS-02 36 28 15 11 6 0 4 67 18 53
2017 CS 37 35 12 9 4 0 4 75 13 70
2017 CS-02 33 31 18 9 7 0 2 66 16 45

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 20 28 16 13 1 1 42 30 76
2018 CS-01 45 0 27 0 27 0 0 45 27 11
2018 CS-02 15 21 29 17 13 2 2 38 32 52
2017 CS 16 28 19 21 13 0 3 45 35 68
2017 CS-02 11 27 21 23 18 0 0 38 41 44

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 55 18 16 0 4 0 8 79 4 77
2018 CS-01 73 18 0 0 9 0 0 91 9 11
2018 CS-02 47 23 21 0 4 0 6 74 4 53
2017 CS 48 29 13 3 3 0 4 80 6 70
2017 CS-02 44 29 18 4 4 0 0 73 9 45

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 18 18 7 9 0 4 64 16 76
2018 CS-01 45 0 27 9 18 0 0 45 27 11
2018 CS-02 40 23 19 4 10 0 4 66 14 52
2017 CS 37 22 20 9 9 0 4 61 18 70
2017 CS-02 38 20 25 11 7 0 0 58 18 45

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 29 14 14 3 1 1 68 17 77
2018 CS-01 45 18 27 9 0 0 0 64 9 11
2018 CS-02 32 32 13 15 4 2 2 67 20 53
2017 CS 29 31 22 12 3 1 3 62 15 69
2017 CS-02 25 30 23 18 2 2 0 56 21 44

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 25 25 10 5 1 1 59 16 77
2018 CS-01 45 9 45 0 0 0 0 55 0 11
2018 CS-02 25 32 21 11 8 2 2 59 20 53
2017 CS 25 27 26 12 6 1 3 55 18 70
2017 CS-02 24 22 29 16 7 2 0 48 23 45

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 27 19 9 8 1 0 63 17 77
2018 CS-01 36 27 18 18 0 0 0 64 18 11
2018 CS-02 34 28 19 8 9 2 0 63 17 53
2017 CS 25 32 20 12 6 1 4 60 19 69
2017 CS-02 23 30 21 18 5 2 2 55 24 44

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 23 17 9 3 0 0 71 12 77
2018 CS-01 55 9 18 18 0 0 0 64 18 11
2018 CS-02 45 28 17 6 4 0 0 74 9 53
2017 CS 31 26 26 12 3 0 3 59 15 70
2017 CS-02 24 27 31 16 2 0 0 51 18 45

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 25 7 1 4 1 3 88 5 76
2018 CS-01 64 18 9 9 0 0 0 82 9 11
2018 CS-02 58 27 4 0 6 2 4 90 6 52
2017 CS 68 22 4 4 0 0 1 91 4 70
2017 CS-02 71 18 4 7 0 0 0 89 7 45

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 75 13 4 1 1 1 4 93 3 77
2018 CS-01 82 9 0 9 0 0 0 91 9 11
2018 CS-02 70 15 6 0 2 2 6 92 2 53

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 82 6 5 1 1 1 3 92 3 77
2018 CS-01 91 9 0 0 0 0 0 100 0 11
2018 CS-02 81 8 4 0 2 2 4 94 2 53
2017 CS 66 21 7 0 1 0 4 91 2 70
2017 CS-02 67 22 4 0 2 0 4 93 2 45

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 73 10 4 8 4 1 0 84 12 77
2018 CS-01 64 9 0 27 0 0 0 73 27 11
2018 CS-02 75 11 4 4 4 2 0 88 8 53
2017 CS 59 24 10 3 1 0 3 85 4 70
2017 CS-02 53 33 9 0 2 0 2 89 2 45

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 58 21 10 6 3 1 0 80 9 77
2018 CS-01 45 18 27 0 9 0 0 64 9 11
2018 CS-02 57 25 9 8 0 2 0 83 8 53
2017 CS 63 20 7 3 4 0 3 85 7 70
2017 CS-02 58 22 11 2 4 0 2 82 7 45

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 4 0 1 0 1 36 98 2 77
2018 CS-01 64 0 0 0 0 0 36 100 0 11
2018 CS-02 58 2 0 2 0 2 36 97 3 53
2017 CS 61 14 1 0 1 0 21 96 2 70
2017 CS-02 55 16 2 0 2 0 25 94 3 45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 68 10 6 1 3 1 10 88 4 77
2018 CS-01 55 18 9 0 9 0 9 80 10 11
2018 CS-02 64 11 8 2 2 2 11 87 4 53
2017 CS 59 24 7 3 0 0 7 89 3 70
2017 CS-02 58 20 11 2 0 0 9 85 2 45

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 64 16 8 3 4 3 4 85 7 77
2018 CS-01 64 18 9 0 9 0 0 82 9 11
2018 CS-02 58 19 8 4 4 4 4 84 8 53
2017 CS 57 16 12 9 4 0 3 75 13 70
2017 CS-02 51 18 18 7 7 0 0 69 13 45

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 60 27 6 3 1 0 3 89 4 77
2018 CS-01 55 27 9 0 9 0 0 82 9 11
2018 CS-02 58 30 6 4 0 0 2 90 4 53
2017 CS 47 33 13 1 3 0 3 83 4 70
2017 CS-02 49 40 9 0 2 0 0 89 2 45

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 37 36 4 1 1 0 59 5 76
2018 CS-01 10 30 50 10 0 0 0 40 10 10
2018 CS-02 19 38 38 2 2 2 0 58 4 53
2017 CS 16 38 27 10 6 1 1 56 16 70
2017 CS-02 13 33 31 11 9 2 0 48 21 45

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 12 31 32 21 0 0 53 16 77
2018 CS-01 9 27 27 18 18 0 0 36 36 11
2018 CS-02 4 9 30 36 21 0 0 57 13 53
2017 CS 7 6 39 26 20 1 0 47 13 69
2017 CS-02 9 7 40 22 20 2 0 43 16 45
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 23 17 14 19 3 0 24 76 77
2018 CS-01 27 27 9 9 27 0 0 27 73 11
2018 CS-02 21 26 15 15 21 2 0 21 79 53
2017 CS 25 19 19 16 14 7 0 27 73 70
2017 CS-02 22 20 16 16 18 9 0 24 76 45

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 19 57
2018 CS-02 17 41
2017 CS 22 46
2017 CS-02 20 30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 33 57
2018 CS-02 39 41
2017 CS 33 46
2017 CS-02 20 30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 23 57
2018 CS-02 15 41
2017 CS 13 46
2017 CS-02 13 30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 44 57
2018 CS-02 46 41
2017 CS 46 46
2017 CS-02 43 30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 2 57
2018 CS-02 2 41
2017 CS 2 46
2017 CS-02 3 30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 19 57
2018 CS-02 15 41

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 56 57
2018 CS-02 59 41
2017 CS 48 46
2017 CS-02 50 30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 2 34 17 17 9 21 53
2018 CS-02 3 37 13 18 8 21 38
2017 CS 4 45 13 13 4 20 46
2017 CS-02 7 53 13 13 3 10 30

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 28 72 57
2018 CS-02 34 66 41

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 13 16 11 9 0 12 60 22 76
2018 CS-01 55 18 9 0 18 0 0 73 18 11
2018 CS-02 35 13 19 12 10 0 12 54 24 52

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 9 18 18 16 32 2 7 29 52 57
2018 CS-02 10 20 17 17 27 2 7 32 49 41
2017 CS 10 26 19 13 23 2 6 39 39 47
2017 CS-02 10 26 26 6 23 3 6 39 32 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 16 14 9 54 2 2 20 65 57
2018 CS-02 5 15 15 10 54 2 0 20 65 41
2017 CS 4 13 11 11 57 0 4 18 71 47
2017 CS-02 6 16 16 10 45 0 6 24 59 31
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