2018 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 40 11 7 4 0 0 79 11 3678
2018 First official language - French 40 39 12 4 5 0 0 80 9 906
2017 First official language - English 40 42 8 7 3 0 0 82 10 3888
2017 First official language - French 35 46 10 6 3 0 0 81 9 949
2014 First official language - English 37 43 9 7 4 0 0 80 12 3177
2014 First official language - French 36 41 13 5 4 0 0 77 10 896
2011 First official language - English 38 40 10 7 4 0 0 79 11 4283
2011 First official language - French 42 39 9 6 3 0 0 82 9 1300
2008 First official language - English 39 40 9 8 5 0 0 79 12 2659
2008 First official language - French 41 40 12 6 2 0 0 81 8 809

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 35 11 10 8 0 0 71 18 3699
2018 First official language - French 36 38 13 7 6 0 0 74 13 905
2017 First official language - English 36 34 12 10 8 0 0 70 18 3877
2017 First official language - French 31 42 15 8 4 0 0 73 12 946

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 29 8 2 1 0 0 89 4 3666
2018 First official language - French 60 30 7 1 2 0 0 90 3 899
2017 First official language - English 61 29 7 2 1 0 0 90 3 3881
2017 First official language - French 56 33 7 2 1 0 0 90 3 947
2014 First official language - English 70 22 5 2 1 0 0 93 2 3173
2014 First official language - French 65 26 6 2 1 0 0 91 3 896
2011 First official language - English 67 26 5 2 1 0 0 93 3 4286
2011 First official language - French 63 28 6 2 1 0 0 92 3 1305

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 37 10 5 3 0 0 82 8 3698
2018 First official language - French 46 39 9 4 2 0 0 85 6 907
2017 First official language - English 48 37 8 5 2 0 0 85 7 3876
2017 First official language - French 42 41 11 3 2 0 0 84 6 945
2014 First official language - English 48 36 9 5 3 0 0 84 8 3175
2014 First official language - French 45 39 9 4 2 0 0 84 6 896
2011 First official language - English 45 39 9 5 3 0 0 84 8 4289
2011 First official language - French 48 38 9 3 2 0 0 86 5 1306
2008 First official language - English 45 39 7 6 3 0 0 84 9 2688
2008 First official language - French 46 41 7 4 1 0 0 87 6 813

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 30 16 8 6 0 0 69 15 3687
2018 First official language - French 41 33 15 6 4 1 0 75 10 905
2017 First official language - English 41 31 13 8 6 0 0 72 14 3884
2017 First official language - French 34 38 17 7 4 0 0 72 11 945
2014 First official language - English 37 34 14 9 6 0 0 71 14 3175
2014 First official language - French 38 37 14 6 4 1 0 75 10 897
2011 First official language - English 31 35 17 10 7 1 0 67 16 4290
2011 First official language - French 35 37 17 7 3 1 0 72 11 1308

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 33 15 8 6 0 0 71 14 3655
2018 First official language - French 41 36 14 6 3 0 0 77 9 899
2017 First official language - English 41 34 12 9 5 0 0 74 14 3894
2017 First official language - French 34 39 15 7 3 0 0 74 11 949
2014 First official language - English 37 35 14 9 5 0 0 72 14 3174
2014 First official language - French 39 37 14 6 4 0 0 77 9 897
2011 First official language - English 31 38 14 11 6 0 0 69 17 4277
2011 First official language - French 33 39 17 7 3 1 0 73 10 1306
2008 First official language - English 33 39 11 10 7 0 0 72 17 2691
2008 First official language - French 37 38 15 5 3 1 0 76 8 815

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 25 16 10 8 2 1 64 19 3692
2018 First official language - French 43 25 15 9 6 2 1 69 16 908
2017 First official language - English 40 23 15 10 7 3 1 66 18 3883
2017 First official language - French 36 29 15 8 6 4 1 69 15 947
2014 First official language - English 40 23 15 11 8 3 0 65 20 3174
2014 First official language - French 38 28 16 8 6 3 0 69 14 897
2011 First official language - English 36 26 14 11 10 3 0 64 22 4282
2011 First official language - French 38 25 16 10 6 4 1 66 17 1303
2008 First official language - English 33 27 14 12 9 5 0 63 22 2691
2008 First official language - French 33 28 18 9 8 5 0 64 17 815
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 28 12 7 6 1 1 74 14 3676
2018 First official language - French 47 29 11 6 4 1 1 78 10 908
2017 First official language - English 47 28 11 7 5 2 1 76 13 3895
2017 First official language - French 40 33 13 7 4 2 1 75 11 948
2014 First official language - English 45 28 11 8 6 2 1 75 14 3173
2014 First official language - French 43 33 10 5 5 3 1 79 10 897
2011 First official language - English 41 29 12 8 6 2 0 73 15 4279
2011 First official language - French 43 31 13 6 4 2 1 76 11 1304
2008 First official language - English 40 28 11 9 9 3 0 70 19 2691
2008 First official language - French 38 32 12 8 5 4 1 74 13 817

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 30 11 10 7 1 1 72 17 3668
2018 First official language - French 44 32 11 7 5 0 1 76 13 908
2017 First official language - English 44 31 9 9 6 1 1 76 15 3893
2017 First official language - French 38 37 11 7 6 1 0 76 13 948
2014 First official language - English 42 30 11 9 7 1 0 73 17 3175
2014 First official language - French 40 34 12 7 5 1 1 75 12 897
2011 First official language - English 38 33 10 11 7 1 0 71 18 4275
2011 First official language - French 40 33 13 7 5 0 0 74 12 1305
2008 First official language - English 36 31 10 12 10 1 0 68 22 2690
2008 First official language - French 38 34 11 10 6 1 1 73 16 814

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 25 11 8 7 0 0 74 14 3681
2018 First official language - French 50 27 11 6 5 1 1 78 11 911
2017 First official language - English 55 24 9 6 6 0 0 79 12 3893
2017 First official language - French 49 29 11 5 5 0 0 78 10 945
2014 First official language - English 51 25 9 8 6 0 0 77 14 3176
2014 First official language - French 49 30 11 5 4 0 0 79 10 897

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 31 15 9 7 4 0 67 17 3696
2018 First official language - French 32 34 16 10 4 4 0 69 15 912
2017 First official language - English 35 30 13 9 7 5 1 69 16 3895
2017 First official language - French 26 37 16 9 5 6 1 68 15 949
2014 First official language - English 31 33 14 10 7 5 1 68 18 3174
2014 First official language - French 26 38 17 8 6 4 0 67 15 897
2011 First official language - English 23 32 18 12 10 4 0 57 24 4284
2011 First official language - French 25 34 18 10 6 6 1 63 17 1307

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 31 16 12 8 2 0 63 20 3689
2018 First official language - French 28 33 19 12 6 1 0 63 19 907
2017 First official language - English 31 31 14 12 8 3 1 64 21 3891
2017 First official language - French 24 35 19 10 7 4 1 62 18 948
2014 First official language - English 28 32 15 13 9 2 0 62 23 3173
2014 First official language - French 25 35 21 10 7 2 0 61 18 897
2011 First official language - English 21 32 17 15 13 2 0 54 28 4279
2011 First official language - French 24 31 22 11 9 3 0 57 21 1307
2008 First official language - English 25 33 14 12 12 3 0 60 25 2691
2008 First official language - French 28 36 18 11 5 3 0 65 16 818

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 29 20 14 9 4 0 55 25 3680
2018 First official language - French 22 31 23 13 6 5 0 56 20 908
2017 First official language - English 23 30 16 15 10 5 1 57 26 3883
2017 First official language - French 18 34 22 13 7 6 1 55 21 947
2014 First official language - English 21 29 16 18 10 5 0 53 30 3174
2014 First official language - French 19 31 24 13 9 4 0 53 22 897
2011 First official language - English 14 32 18 19 12 4 0 48 33 4285
2011 First official language - French 15 32 25 15 7 6 0 50 24 1306
2008 First official language - English 15 32 15 20 13 5 0 49 35 2687
2008 First official language - French 20 34 22 12 5 6 0 58 19 818

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 29 17 18 13 3 0 51 32 3690
2018 First official language - French 19 30 22 17 9 2 0 51 27 908
2017 First official language - English 21 30 16 17 12 4 1 54 30 3891
2017 First official language - French 17 33 21 15 9 4 0 52 25 945
2014 First official language - English 19 31 15 19 12 3 0 52 32 3172
2014 First official language - French 16 34 21 14 13 2 0 52 27 897
2011 First official language - English 13 32 17 21 14 2 0 46 36 4286
2011 First official language - French 15 36 20 16 10 3 0 53 26 1304
2008 First official language - English 17 35 13 20 12 2 0 53 33 2692
2008 First official language - French 21 36 17 16 7 2 0 58 24 814
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 33 15 12 10 0 0 63 22 3682
2018 First official language - French 33 35 16 8 7 1 0 69 15 914
2017 First official language - English 31 34 14 12 9 0 0 65 21 3888
2017 First official language - French 31 36 16 10 5 0 0 68 15 946
2014 First official language - English 28 36 13 13 9 0 0 64 23 3174
2014 First official language - French 32 37 16 10 6 0 0 69 15 896
2011 First official language - English 24 39 14 14 9 0 0 63 23 4283
2011 First official language - French 28 38 17 11 6 0 1 66 17 1307

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 39 12 10 5 0 0 73 15 3691
2018 First official language - French 32 40 14 8 5 0 0 72 13 909
2017 First official language - English 35 40 11 10 5 0 0 75 14 3887
2017 First official language - French 30 44 13 10 4 0 0 74 13 948

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 21 19 18 16 11 2 39 40 3686
2018 First official language - French 15 23 19 16 12 11 4 45 32 906
2017 First official language - English 13 21 16 18 15 15 3 41 39 3889
2017 First official language - French 11 23 18 16 11 16 4 43 34 947
2014 First official language - English 13 22 17 20 17 10 2 39 42 3173
2014 First official language - French 13 26 20 15 11 12 3 46 31 895

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 31 12 11 6 0 1 71 17 3677
2018 First official language - French 39 33 14 7 5 0 1 74 12 911
2017 First official language - English 41 32 11 9 6 1 1 74 15 3894
2017 First official language - French 35 34 15 10 4 1 1 71 14 947
2014 First official language - English 41 33 10 9 7 1 0 74 16 3175
2014 First official language - French 41 34 13 7 5 1 1 75 12 897
2011 First official language - English 34 35 12 10 7 1 0 70 18 4285
2011 First official language - French 38 34 13 9 4 1 1 73 13 1304
2008 First official language - English 33 33 12 11 10 1 0 67 21 2691
2008 First official language - French 37 35 12 9 7 1 1 72 16 818

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 36 14 10 8 2 2 67 19 542
2018 First official language - French 34 32 14 5 7 2 6 71 14 181
2017 First official language - English 28 35 13 12 6 2 3 67 19 567
2017 First official language - French 31 34 15 6 4 3 7 72 11 188
2014 First official language - English 25 36 14 11 7 3 4 66 19 501
2014 First official language - French 33 32 18 8 3 2 3 69 12 159

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 44 8 14 6 0 0 73 19 3701
2018 First official language - French 30 43 11 10 4 0 1 75 14 910
2017 First official language - English 31 38 9 15 7 0 0 69 22 3891
2017 First official language - French 32 40 12 11 5 0 0 72 16 948
2014 First official language - English 31 38 9 14 8 0 0 69 22 3175
2014 First official language - French 32 41 13 10 5 0 0 72 15 897
2011 First official language - English 28 40 11 14 7 0 1 68 20 4283
2011 First official language - French 29 38 14 12 6 0 1 68 18 1300
2008 First official language - English 25 42 10 15 8 0 0 67 23 2693
2008 First official language - French 30 40 13 13 3 1 0 71 16 818

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 38 12 6 3 0 0 79 9 3688
2018 First official language - French 42 40 10 5 3 0 0 83 8 911
2017 First official language - English 45 36 10 6 3 0 0 80 9 3891
2017 First official language - French 38 41 11 6 3 0 0 80 9 949
2014 First official language - English 42 37 10 7 4 0 0 79 11 3177
2014 First official language - French 38 39 13 7 3 0 0 77 10 897
2011 First official language - English 45 35 10 6 4 0 0 80 10 4287
2011 First official language - French 46 36 9 5 4 0 0 82 9 1306
2008 First official language - English 39 40 10 7 4 0 0 79 12 2690
2008 First official language - French 38 39 11 9 3 0 0 77 12 814

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 37 8 6 3 0 0 83 9 3662
2018 First official language - French 48 35 8 5 3 0 0 83 9 903
2017 First official language - English 50 34 7 6 3 0 0 84 9 3885
2017 First official language - French 45 38 8 7 4 0 0 82 10 947
2014 First official language - English 47 37 7 6 4 0 0 83 10 3174
2014 First official language - French 44 38 8 6 3 0 0 82 10 897
2011 First official language - English 48 37 7 5 4 0 0 85 9 4286
2011 First official language - French 44 40 8 5 4 0 0 84 9 1303
2008 First official language - English 45 39 7 6 4 0 0 84 9 2694
2008 First official language - French 43 39 7 7 3 0 0 82 11 818

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 30 17 14 11 2 1 57 25 3684
2018 First official language - French 23 36 19 12 7 3 1 61 19 909
2017 First official language - English 29 31 14 12 10 3 2 63 22 3887
2017 First official language - French 24 37 19 11 5 3 1 63 17 944
2014 First official language - English 26 30 14 14 12 2 1 58 27 3175
2014 First official language - French 25 34 18 11 8 3 1 62 20 897
2011 First official language - English 22 32 16 15 13 2 1 56 28 4282
2011 First official language - French 23 35 18 12 10 1 1 59 23 1301
2008 First official language - English 19 33 16 15 14 2 0 54 30 2693
2008 First official language - French 23 37 18 12 6 2 0 62 19 815

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 22 16 17 20 2 4 43 40 3691
2018 First official language - French 20 27 19 15 14 2 2 49 30 908
2017 First official language - English 19 23 14 16 19 3 7 46 38 3885
2017 First official language - French 18 27 19 13 15 3 5 49 31 948
2014 First official language - English 15 20 15 18 24 2 4 38 46 3173
2014 First official language - French 18 26 17 16 19 3 2 46 36 897
2011 First official language - English 11 23 14 18 28 2 4 36 49 4285
2011 First official language - French 16 26 17 16 20 1 3 45 38 1302
2008 First official language - English 11 26 14 17 28 2 3 39 47 2682
2008 First official language - French 18 31 13 18 15 3 2 51 35 813

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 37 12 12 7 0 0 68 19 3681
2018 First official language - French 33 34 15 8 8 0 1 68 16 904
2017 First official language - English 35 38 10 10 6 0 1 73 17 3872
2017 First official language - French 30 39 15 10 5 0 1 70 15 944
2014 First official language - English 27 41 11 12 8 0 0 69 21 3175
2014 First official language - French 25 43 16 10 6 1 1 68 16 896
2011 First official language - English 33 40 10 10 6 1 0 73 17 4285
2011 First official language - French 34 39 12 10 4 0 1 73 14 1304

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 31 15 10 7 0 0 68 17 3669
2018 First official language - French 38 32 16 6 7 0 1 71 13 894
2017 First official language - English 38 34 13 9 5 0 1 73 14 3884
2017 First official language - French 35 35 17 8 5 0 1 71 13 945
2014 First official language - English 36 35 13 9 7 0 0 71 16 3175
2014 First official language - French 35 38 15 7 4 0 0 74 11 895

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 35 13 9 5 0 0 73 14 3690
2018 First official language - French 38 37 15 6 4 0 0 75 10 904
2017 First official language - English 40 35 11 9 5 0 0 75 13 3880
2017 First official language - French 37 38 13 8 4 0 0 75 12 946
2014 First official language - English 37 35 13 9 5 0 0 72 15 3175
2014 First official language - French 36 40 13 7 5 0 0 76 11 896
2011 First official language - English 41 37 10 7 3 1 0 79 10 4279
2011 First official language - French 41 38 13 5 2 0 0 80 7 1303

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 36 20 10 7 3 0 62 17 3693
2018 First official language - French 23 35 24 10 4 3 1 60 15 907
2017 First official language - English 27 37 16 10 6 4 1 67 17 3880
2017 First official language - French 21 35 25 9 5 5 1 59 14 946

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 29 10 7 4 0 0 79 11 3686
2018 First official language - French 51 31 9 4 3 0 1 83 8 910
2017 First official language - English 50 29 8 8 4 1 0 80 12 3887
2017 First official language - French 45 35 10 5 3 0 1 82 8 948
2014 First official language - English 47 31 9 8 5 0 0 78 13 3169
2014 First official language - French 47 33 11 5 3 0 1 81 9 896
2011 First official language - English 44 34 9 7 5 0 0 79 12 4286
2011 First official language - French 46 32 11 7 3 0 1 79 10 1306

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 29 16 9 6 0 1 69 15 3702
2018 First official language - French 43 31 15 6 3 0 1 76 9 909
2017 First official language - English 37 31 16 8 5 0 3 71 13 3896
2017 First official language - French 39 34 14 7 4 0 2 75 11 948
2014 First official language - English 31 30 19 10 9 0 1 62 19 3175
2014 First official language - French 35 34 18 7 5 0 1 70 12 895
2011 First official language - English 31 31 19 10 8 0 1 62 18 4288
2011 First official language - French 32 33 19 9 6 0 1 66 15 1305
2008 First official language - English 25 28 23 13 10 0 1 54 24 2688
2008 First official language - French 29 33 20 11 6 0 2 63 17 813

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 27 36 37 3707
2018 First official language - French 30 39 31 912
2017 First official language - English 25 38 37 3896
2017 First official language - French 27 39 33 948
2014 First official language - English 27 37 37 3176
2014 First official language - French 27 42 31 897
2011 First official language - English 28 39 33 4290
2011 First official language - French 30 41 29 1308

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 20 34 27 6 7 7 985
2018 First official language - French 16 40 29 4 2 8 270
2017 First official language - English 19 30 24 5 14 8 986
2017 First official language - French 17 34 28 4 9 9 264
2014 First official language - English 23 34 26 7 9999 9 847
2014 First official language - French 18 35 35 4 9999 8 243
2011 First official language - English 19 33 32 7 9999 10 1197
2011 First official language - French 19 33 37 3 9999 8 398
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 38 7 3 2 0 0 89 4 3705
2018 First official language - French 48 40 7 3 2 0 0 88 5 910
2017 First official language - English 49 37 7 4 2 0 0 87 6 3884
2017 First official language - French 44 40 9 5 1 0 0 85 6 947
2014 First official language - English 46 38 9 4 2 0 0 85 6 3176
2014 First official language - French 46 40 8 4 2 0 0 86 6 897
2011 First official language - English 43 40 8 4 3 1 0 84 7 4287
2011 First official language - French 43 42 10 3 2 0 0 85 5 1307
2008 First official language - English 50 36 7 4 2 1 0 86 7 2688
2008 First official language - French 50 38 8 3 1 0 0 88 5 813

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 41 17 9 4 1 0 68 14 3687
2018 First official language - French 27 40 19 9 3 1 0 69 12 908
2017 First official language - English 30 39 15 9 4 2 1 71 14 3884
2017 First official language - French 28 41 18 8 3 2 0 70 11 948
2014 First official language - English 31 37 15 9 5 2 0 70 14 3176
2014 First official language - French 30 42 16 7 4 1 0 72 11 897
2011 First official language - English 24 40 19 10 5 2 0 65 16 4281
2011 First official language - French 27 41 18 8 4 1 0 69 12 1305

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 21 34 21 12 1 2 34 32 3688
2018 First official language - French 9 26 32 22 9 1 2 32 36 911
2017 First official language - English 10 20 32 20 13 1 4 35 31 3872
2017 First official language - French 8 24 34 15 13 1 4 30 34 936
2014 First official language - English 11 23 36 19 9 1 2 29 35 3168
2014 First official language - French 10 30 34 16 7 1 3 23 41 896
2011 First official language - English 12 23 34 18 10 1 3 29 36 4277
2011 First official language - French 10 29 31 17 9 1 4 27 41 1296
2008 First official language - English 12 25 33 19 9 0 1 28 38 2689
2008 First official language - French 9 31 34 15 8 0 3 24 41 814

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 28 25 18 2 2 45 26 3663
2018 First official language - French 10 20 29 21 13 3 2 36 33 907
2017 First official language - English 9 16 25 23 21 2 5 47 27 3861
2017 First official language - French 8 19 30 20 16 4 4 39 29 933
2014 First official language - English 10 17 28 24 16 2 3 42 28 3165
2014 First official language - French 10 21 30 20 11 3 4 34 34 894
2011 First official language - English 10 16 26 25 17 2 4 45 27 4266
2011 First official language - French 10 19 28 21 14 3 5 38 31 1298
2008 First official language - English 9 17 28 24 16 2 3 42 28 2685
2008 First official language - French 6 22 29 20 15 3 5 37 31 812

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 10 17 29 24 15 2 3 41 29 3674
2018 First official language - French 11 24 27 18 11 4 4 32 39 907
2017 First official language - English 10 16 28 21 16 2 7 41 28 3867
2017 First official language - French 11 23 30 15 12 3 6 30 37 940
2014 First official language - English 12 20 29 21 12 2 4 35 33 3165
2014 First official language - French 14 24 31 14 11 3 4 26 41 895
2011 First official language - English 13 18 29 21 12 2 5 36 33 4266
2011 First official language - French 18 26 27 14 8 2 5 24 47 1295
2008 First official language - English 13 20 31 20 12 2 3 33 34 2683
2008 First official language - French 15 25 28 14 10 3 5 26 43 813

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 9 28 34 22 1 3 58 14 3654
2018 First official language - French 4 12 30 30 18 2 4 51 17 904
2017 First official language - English 4 8 26 32 24 1 6 60 13 3844
2017 First official language - French 4 13 31 25 20 2 5 49 17 938
2014 First official language - English 6 10 29 31 19 1 4 53 17 3145
2014 First official language - French 5 14 34 26 15 1 5 44 20 893
2011 First official language - English 5 9 30 33 18 1 4 53 15 4261
2011 First official language - French 9 18 29 25 13 2 4 41 28 1295
2008 First official language - English 6 11 31 30 18 1 3 50 18 2684
2008 First official language - French 6 20 29 24 14 1 5 40 28 813

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 21 24 20 15 1 2 36 39 3689
2018 First official language - French 13 23 25 18 14 2 5 34 39 909
2017 First official language - English 17 18 24 17 17 2 5 37 37 3870
2017 First official language - French 14 21 26 16 17 1 5 35 37 940
2014 First official language - English 20 22 25 16 13 1 3 30 44 3165
2014 First official language - French 17 25 26 17 12 1 3 30 43 895
2011 First official language - English 19 20 27 17 12 1 3 31 41 4279
2011 First official language - French 18 24 23 17 11 1 5 30 45 1300
2008 First official language - English 20 21 25 17 13 1 2 31 43 2691
2008 First official language - French 14 23 27 19 12 1 5 33 38 813

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 16 26 23 18 2 4 44 29 3661
2018 First official language - French 13 23 26 16 14 3 5 33 39 904
2017 First official language - English 11 15 23 21 20 3 7 46 29 3867
2017 First official language - French 13 21 21 19 15 4 6 38 38 942
2014 First official language - English 11 16 24 24 18 2 5 45 29 3159
2014 First official language - French 12 19 26 21 13 3 6 37 35 892
2011 First official language - English 9 15 25 24 19 2 6 47 26 4265
2011 First official language - French 13 20 25 21 13 3 5 37 35 1297
2008 First official language - English 12 19 26 21 16 2 5 39 32 2688
2008 First official language - French 15 26 24 15 12 3 5 30 44 815

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 18 31 21 14 2 2 36 31 3684
2018 First official language - French 9 20 29 20 14 4 4 37 32 906
2017 First official language - English 11 17 29 19 15 3 6 38 30 3870
2017 First official language - French 8 19 31 18 14 3 7 36 30 938
2014 First official language - English 13 21 31 18 12 2 3 31 36 3162
2014 First official language - French 9 22 33 17 10 4 6 30 34 895

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 29 12 13 11 1 1 63 25 3681
2018 First official language - French 38 35 11 8 7 1 1 74 15 906
2017 First official language - English 39 27 10 12 10 1 1 68 22 3890
2017 First official language - French 38 34 12 9 5 1 1 74 14 946
2014 First official language - English 38 29 9 13 10 0 0 67 23 3176
2014 First official language - French 44 28 11 9 6 1 0 73 16 895

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 36 9 10 5 0 0 76 15 3681
2018 First official language - French 44 38 9 6 3 0 0 82 9 903
2017 First official language - English 39 37 8 10 5 0 1 77 15 3877
2017 First official language - French 38 44 9 6 2 0 0 82 9 947
2014 First official language - English 38 37 9 10 5 0 0 76 15 3176
2014 First official language - French 40 41 10 6 3 0 0 81 9 895

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 38 13 7 5 2 0 74 12 3687
2018 First official language - French 36 38 16 5 3 1 1 76 8 907

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 31 16 4 3 3 1 75 8 3687
2018 First official language - French 42 35 14 4 2 3 1 80 6 908
2017 First official language - English 42 30 15 4 3 4 1 77 7 3876
2017 First official language - French 33 38 17 4 3 4 2 75 7 945
2014 First official language - English 45 30 14 4 2 4 1 79 6 3174
2014 First official language - French 43 37 12 2 2 3 1 83 4 896

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 37 13 6 4 2 0 77 10 3681
2018 First official language - French 43 37 12 4 2 2 0 82 6 909
2017 First official language - English 42 36 11 5 3 2 0 80 8 3889
2017 First official language - French 34 44 14 4 1 2 0 80 6 947
2014 First official language - English 44 33 12 6 3 2 0 79 9 3173
2014 First official language - French 44 39 9 4 3 2 0 85 6 897
2011 First official language - English 30 38 17 7 6 2 0 69 13 4287
2011 First official language - French 33 39 16 5 4 4 0 74 9 1303

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 36 8 5 3 0 0 83 8 3682
2018 First official language - French 51 35 8 4 2 0 0 86 6 903
2017 First official language - English 50 34 8 5 3 0 0 84 8 3887
2017 First official language - French 44 42 9 4 1 0 0 86 5 948
2014 First official language - English 51 32 9 5 4 0 0 83 8 3173
2014 First official language - French 52 34 9 2 3 0 0 86 5 897
2011 First official language - English 40 38 11 6 4 0 0 79 11 4275
2011 First official language - French 44 38 11 4 2 0 0 82 7 1306
2008 First official language - English 39 37 9 8 6 0 0 76 14 2689
2008 First official language - French 43 38 12 5 2 1 0 81 7 817

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 31 19 13 12 4 2 53 27 3689
2018 First official language - French 23 32 19 12 8 3 2 58 21 908
2017 First official language - English 27 29 13 13 11 4 3 60 26 3893
2017 First official language - French 23 33 17 12 7 5 3 61 20 944
2014 First official language - English 28 30 13 13 11 3 1 61 25 3177
2014 First official language - French 29 33 15 10 9 3 2 65 19 897

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 35 15 8 5 2 1 71 14 3690
2018 First official language - French 31 37 15 8 5 2 1 71 14 909
2017 First official language - English 38 35 11 8 5 3 1 76 13 3878
2017 First official language - French 30 36 15 10 5 3 1 69 16 948
2014 First official language - English 41 33 11 7 4 2 1 77 12 3175
2014 First official language - French 34 38 15 7 4 2 1 74 11 897
2011 First official language - English 35 34 12 9 7 3 1 72 16 4278
2011 First official language - French 33 34 13 9 5 4 1 71 15 1306
2008 First official language - English 33 33 11 9 9 4 1 70 19 2692
2008 First official language - French 31 34 12 11 7 5 0 68 19 816

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 36 18 9 5 1 0 67 15 3686
2018 First official language - French 30 38 19 7 3 2 0 70 10 906

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 25 18 14 14 6 2 50 30 3700
2018 First official language - French 20 25 21 11 12 9 2 51 26 909
2017 First official language - English 25 24 15 12 14 7 3 55 29 3878
2017 First official language - French 16 26 20 13 12 9 4 48 29 946
2014 First official language - English 23 25 16 15 15 6 1 51 32 3174
2014 First official language - French 21 23 20 13 13 8 2 49 29 896
2011 First official language - English 16 24 18 16 16 8 1 44 36 4284
2011 First official language - French 17 25 19 14 12 11 3 49 30 1307

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 17 83 3700
2018 First official language - French 12 88 912

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 60 603
2018 First official language - French 49 112

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 57 603
2018 First official language - French 63 112

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 603
2018 First official language - French 5 112

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 1 603
2018 First official language - French 0 112

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 604
2018 First official language - French 25 112

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 604
2018 First official language - French 44 112

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 604
2018 First official language - French 51 112

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 39 604
2018 First official language - French 38 112

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 604
2018 First official language - French 38 112

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 604
2018 First official language - French 52 112

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 604
2018 First official language - French 37 112

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 604
2018 First official language - French 8 112

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 604
2018 First official language - French 50 112

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 604
2018 First official language - French 17 112

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 604
2018 First official language - French 14 112

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 56 602
2018 First official language - French 46 112

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 602
2018 First official language - French 25 112

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 602
2018 First official language - French 13 112

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 602
2018 First official language - French 8 112

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 602
2018 First official language - French 16 112

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 602
2018 First official language - French 13 112

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 602
2018 First official language - French 31 112

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 564
2018 First official language - French 15 108

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 564
2018 First official language - French 17 108

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 564
2018 First official language - French 12 108

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 564
2018 First official language - French 7 108

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 564
2018 First official language - French 6 108

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 564
2018 First official language - French 12 108

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 564
2018 First official language - French 18 108

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 564
2018 First official language - French 12 108

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 564
2018 First official language - French 15 108

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 564
2018 First official language - French 22 108

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 564
2018 First official language - French 9 108

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 564
2018 First official language - French 42 108

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 1 564
2018 First official language - French 0 108

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 60 564
2018 First official language - French 46 108

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 564
2018 First official language - French 10 108

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 20 23 9 9 16 5 48 23 3690
2018 First official language - French 21 21 19 9 6 18 6 56 19 906
2017 First official language - English 20 20 19 9 9 16 6 51 24 3891
2017 First official language - French 19 24 20 7 6 17 7 56 18 948
2014 First official language - English 23 22 20 9 9 13 4 54 22 3174
2014 First official language - French 22 26 18 7 7 17 4 60 18 896

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 30 19 8 6 5 1 64 15 3684
2018 First official language - French 34 31 17 6 4 7 1 71 10 909
2017 First official language - English 33 31 16 8 6 5 1 68 15 3888
2017 First official language - French 30 36 19 6 3 5 1 70 9 949
2014 First official language - English 36 32 16 7 5 3 1 71 13 3175
2014 First official language - French 37 37 13 5 3 5 0 78 9 896
2011 First official language - English 32 34 17 8 5 4 0 69 14 4283
2011 First official language - French 36 37 14 4 3 5 0 77 8 1305

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 3693
2018 First official language - French 6 94 905

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 46 254
2018 First official language - French 31 52

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 68 254
2018 First official language - French 77 52

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 256
2018 First official language - French 16 51

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 256
2018 First official language - French 23 51

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 256
2018 First official language - French 22 51

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 256
2018 First official language - French 21 51

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 256
2018 First official language - French 0 51

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 256
2018 First official language - French 14 51

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 256
2018 First official language - French 0 51

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 256
2018 First official language - French 27 51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 256
2018 First official language - French 34 52

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 256
2018 First official language - French 24 52

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 256
2018 First official language - French 17 52

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 256
2018 First official language - French 0 52

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 256
2018 First official language - French 10 52

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 256
2018 First official language - French 39 52

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 241
2018 First official language - French 14 50

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 241
2018 First official language - French 11 50

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 241
2018 First official language - French 17 50

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 241
2018 First official language - French 12 50

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 241
2018 First official language - French 23 50

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 241
2018 First official language - French 11 50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 241
2018 First official language - French 43 50

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 72 241
2018 First official language - French 60 50

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 241
2018 First official language - French 17 50

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 19 28 5 4 19 6 52 12 3682
2018 First official language - French 22 23 22 4 3 21 5 61 9 910
2017 First official language - English 21 19 22 4 4 23 8 57 11 3888
2017 First official language - French 19 25 21 4 2 23 7 63 8 948
2014 First official language - English 22 20 23 3 3 22 7 59 9 3174
2014 First official language - French 21 23 19 3 2 24 7 64 9 897

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 29 21 5 3 7 2 67 10 3687
2018 First official language - French 34 31 18 4 2 10 1 73 7 906
2017 First official language - English 36 29 17 4 3 9 2 72 8 3890
2017 First official language - French 31 37 17 3 2 8 2 75 6 948
2014 First official language - English 38 30 16 3 2 8 1 76 6 3174
2014 First official language - French 34 35 17 2 2 10 1 77 4 897
2011 First official language - English 38 32 16 5 3 6 0 75 8 4283
2011 First official language - French 39 35 13 3 2 7 1 81 5 1297
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 26 10 5 5 1 1 79 11 3672
2018 First official language - French 56 26 9 4 4 1 1 83 8 907
2017 First official language - English 58 23 9 4 5 1 0 82 9 3898
2017 First official language - French 51 29 10 4 4 1 0 82 8 947

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 37 13 7 3 1 0 77 10 3681
2018 First official language - French 43 37 13 4 1 2 0 82 5 909
2017 First official language - English 34 41 12 6 4 3 1 77 10 3887
2017 First official language - French 37 38 14 5 2 4 0 78 7 947

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 34 15 13 7 2 0 63 21 3685
2018 First official language - French 32 37 15 9 4 2 1 71 14 914
2017 First official language - English 24 36 15 13 9 2 1 62 22 3885
2017 First official language - French 21 44 17 10 4 2 1 68 15 947

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 23 21 16 22 0 1 41 38 3708
2018 First official language - French 24 22 21 14 17 0 2 47 31 910
2017 First official language - English 19 23 18 15 23 0 1 42 39 3881
2017 First official language - French 21 20 20 17 19 0 3 42 37 946

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 28 25 14 10 0 1 51 24 3700
2018 First official language - French 24 29 27 13 6 0 1 54 19 910
2017 First official language - English 27 27 22 13 10 0 1 55 23 3883
2017 First official language - French 25 25 26 13 9 0 2 52 22 948

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 31 18 8 4 1 2 68 13 3687
2018 First official language - French 32 32 22 9 4 0 2 65 13 903
2017 First official language - English 39 30 16 7 4 0 4 71 12 3860
2017 First official language - French 32 26 23 10 4 0 5 61 15 945

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 23 21 14 15 1 1 49 30 3686
2018 First official language - French 24 23 23 15 13 1 2 48 28 903
2017 First official language - English 28 22 18 14 15 1 2 51 30 3875
2017 First official language - French 22 21 20 17 15 1 3 46 34 947

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 19 11 4 3 1 6 81 8 3675
2018 First official language - French 53 21 11 3 2 0 9 81 6 904
2017 First official language - English 55 19 10 3 3 0 9 82 7 3876
2017 First official language - French 46 25 12 4 2 1 11 80 7 944

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 27 19 8 7 0 1 65 15 3692
2018 First official language - French 42 25 16 9 6 0 2 68 15 909
2017 First official language - English 37 30 18 8 6 0 1 68 14 3877
2017 First official language - French 37 29 18 8 5 1 1 68 13 944

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 33 19 8 5 1 2 67 13 3691
2018 First official language - French 32 34 20 7 4 1 3 68 12 912
2017 First official language - English 37 30 18 8 4 1 3 68 13 3874
2017 First official language - French 33 31 19 10 4 2 2 67 14 944

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 34 20 10 6 1 1 64 16 3691
2018 First official language - French 32 29 24 10 3 0 2 62 14 910
2017 First official language - English 32 30 20 10 5 1 2 64 15 3875
2017 First official language - French 30 31 22 11 4 1 2 62 16 943

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 31 18 9 5 1 2 67 15 3685
2018 First official language - French 35 28 20 9 5 0 2 65 14 905
2017 First official language - English 37 29 16 10 5 1 2 68 15 3871
2017 First official language - French 34 31 18 11 4 1 1 66 16 943

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 31 20 8 5 0 1 67 13 3677
2018 First official language - French 38 30 20 8 2 0 2 69 10 897
2017 First official language - English 35 31 18 9 4 1 2 68 13 3868
2017 First official language - French 35 32 19 8 3 1 2 69 11 940

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 23 11 4 3 1 2 81 8 3672
2018 First official language - French 63 19 10 4 1 0 3 84 6 905
2017 First official language - English 57 22 10 5 2 0 3 82 7 3880
2017 First official language - French 59 23 9 4 1 0 4 86 5 943

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 73 13 6 2 2 1 4 90 4 3680
2018 First official language - French 71 14 6 3 1 1 4 90 4 903

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 13 7 4 5 1 3 85 8 3687
2018 First official language - French 70 13 7 4 3 0 4 86 7 906
2017 First official language - English 71 13 7 3 3 1 3 87 6 3893
2017 First official language - French 67 12 8 3 4 1 5 85 7 946

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 29 12 6 4 0 1 77 10 3688
2018 First official language - French 55 21 13 5 3 0 2 78 8 909
2017 First official language - English 50 29 11 4 3 0 2 81 8 3879
2017 First official language - French 50 27 11 5 3 0 4 81 8 945

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 22 10 6 6 0 1 78 12 3679
2018 First official language - French 59 19 10 6 4 0 2 80 10 909
2017 First official language - English 61 20 9 5 4 0 2 82 9 3883
2017 First official language - French 60 19 9 4 4 0 4 82 9 944

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 9 4 2 1 0 31 90 4 3653
2018 First official language - French 54 11 4 2 1 0 27 90 5 905
2017 First official language - English 54 11 4 2 1 0 28 90 4 3878
2017 First official language - French 53 11 4 2 1 0 29 90 4 946

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 60 22 8 3 1 0 5 87 4 3677
2018 First official language - French 68 16 6 2 1 0 6 91 3 903
2017 First official language - English 62 20 7 2 1 0 7 89 3 3846
2017 First official language - French 67 14 5 1 1 0 11 92 3 945

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 72 13 5 3 3 1 4 89 6 3678
2018 First official language - French 72 14 5 1 2 0 5 91 4 908
2017 First official language - English 68 15 6 3 3 1 4 88 6 3888
2017 First official language - French 70 12 5 3 3 1 7 88 7 946

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 29 14 4 2 0 2 80 6 3677
2018 First official language - French 53 24 12 5 2 0 3 79 8 907
2017 First official language - English 52 30 10 3 2 0 3 85 5 3876
2017 First official language - French 51 27 14 3 2 1 3 80 5 943

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 34 32 12 4 0 0 52 16 3699
2018 First official language - French 21 34 33 9 2 0 0 55 12 909
2017 First official language - English 18 33 32 11 5 0 0 51 16 3892
2017 First official language - French 21 30 33 11 3 0 1 52 15 949

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 18 38 21 11 0 0 33 29 3642
2018 First official language - French 6 17 35 23 18 0 1 41 24 898
2017 First official language - English 10 18 37 22 13 0 1 35 28 3872
2017 First official language - French 6 17 34 24 18 0 1 42 23 943
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 25 21 14 15 1 0 23 77 3697
2018 First official language - French 29 25 20 13 11 1 0 30 70 911
2017 First official language - English 24 22 18 13 18 3 1 26 74 3893
2017 First official language - French 30 23 18 12 15 1 2 31 69 949

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 2764
2018 First official language - French 26 634
2017 First official language - English 35 2756
2017 First official language - French 28 632

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 2764
2018 First official language - French 29 634
2017 First official language - English 30 2756
2017 First official language - French 28 632

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 2764
2018 First official language - French 20 634
2017 First official language - English 18 2756
2017 First official language - French 20 632

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 42 2764
2018 First official language - French 47 634
2017 First official language - English 44 2756
2017 First official language - French 46 632

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 2764
2018 First official language - French 7 634
2017 First official language - English 5 2756
2017 First official language - French 9 632

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 2764
2018 First official language - French 27 634

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 2764
2018 First official language - French 38 634
2017 First official language - English 42 2756
2017 First official language - French 38 632

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 4 38 20 13 5 21 2598
2018 First official language - French 5 46 15 11 6 16 597
2017 First official language - English 4 46 17 12 4 16 2697
2017 First official language - French 6 47 18 8 6 14 625

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 34 66 2741
2018 First official language - French 30 70 627

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 17 14 10 14 1 7 59 26 3687
2018 First official language - French 35 16 15 13 12 1 8 56 28 908

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 21 18 18 22 1 7 37 43 2749
2018 First official language - French 14 22 19 13 21 1 10 41 38 631
2017 First official language - English 14 22 15 14 24 2 8 41 42 2779
2017 First official language - French 13 24 17 13 19 1 13 43 37 640

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 12 13 19 48 1 3 17 70 2752
2018 First official language - French 4 13 17 19 42 1 5 18 64 633
2017 First official language - English 3 10 10 16 55 2 3 14 76 2775
2017 First official language - French 3 10 12 20 48 1 7 13 74 639
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