2018 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 38 14 7 5 0 0 75 12 200
2018 NU-03 49 36 9 6 1 0 0 84 7 70
2018 NU-04 32 35 23 6 3 0 0 68 10 31
2018 NU-05 28 44 13 8 8 0 0 72 15 39
2018 NU-06 22 46 16 11 5 0 0 68 16 37
2018 NU-07 50 40 0 0 10 0 0 90 10 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 24 35 11 18 13 0 0 59 30 200
2018 NU-03 34 28 10 17 11 0 0 62 28 71
2018 NU-04 16 42 10 19 13 0 0 58 32 31
2018 NU-05 10 46 15 10 18 0 0 56 28 39
2018 NU-06 22 35 11 22 11 0 0 57 32 37

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 59 29 7 4 1 0 0 88 5 199
2018 NU-03 72 23 3 1 1 0 0 94 3 71
2018 NU-04 71 26 0 3 0 0 0 97 3 31
2018 NU-05 42 37 13 5 3 0 0 79 8 38
2018 NU-06 39 42 14 6 0 0 0 81 6 36
2018 NU-07 60 20 0 20 0 0 0 80 20 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 42 37 10 9 2 1 0 80 10 199
2018 NU-03 57 36 6 0 1 0 0 93 1 70
2018 NU-04 42 29 13 13 3 0 0 71 16 31
2018 NU-05 21 53 11 13 3 0 0 74 16 38
2018 NU-06 27 43 14 14 0 3 0 72 14 37
2018 NU-07 60 30 0 10 0 0 0 90 10 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 29 26 20 13 11 0 0 56 24 204
2018 NU-03 40 26 18 8 6 0 1 68 14 72
2018 NU-04 26 32 18 9 15 0 0 59 24 34
2018 NU-05 24 26 16 18 16 0 0 50 34 38
2018 NU-06 14 27 27 16 14 3 0 42 31 37
2018 NU-07 30 20 20 20 10 0 0 50 30 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 28 27 20 16 8 0 0 55 25 203
2018 NU-03 38 24 23 10 6 0 0 62 15 71
2018 NU-04 26 26 18 18 12 0 0 53 29 34
2018 NU-05 21 39 11 16 13 0 0 61 29 38
2018 NU-06 16 27 27 22 8 0 0 43 30 37
2018 NU-07 30 30 30 10 0 0 0 60 10 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 21 14 18 13 3 0 53 32 203
2018 NU-03 42 15 18 11 13 1 0 58 24 72
2018 NU-04 27 33 12 9 15 0 3 63 25 33
2018 NU-05 24 24 11 24 18 0 0 47 42 38
2018 NU-06 14 24 19 27 5 11 0 42 36 37
2018 NU-07 40 0 10 30 20 0 0 40 50 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 47 26 11 8 7 0 0 74 15 203
2018 NU-03 45 31 10 7 7 0 0 76 14 71
2018 NU-04 47 24 12 6 12 0 0 71 18 34
2018 NU-05 56 15 13 10 5 0 0 72 15 39
2018 NU-06 35 32 16 11 3 3 0 69 14 37
2018 NU-07 50 20 10 0 20 0 0 70 20 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 46 22 13 10 8 0 0 69 18 202
2018 NU-03 49 21 19 4 7 0 0 70 11 70
2018 NU-04 41 29 12 3 15 0 0 71 18 34
2018 NU-05 41 21 13 15 5 3 3 65 22 39
2018 NU-06 43 24 8 16 8 0 0 68 24 37
2018 NU-07 40 10 10 30 10 0 0 50 40 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 48 25 12 6 8 0 0 73 15 203
2018 NU-03 51 25 11 6 7 0 0 76 13 71
2018 NU-04 41 29 15 6 9 0 0 71 15 34
2018 NU-05 44 26 10 8 13 0 0 69 21 39
2018 NU-06 46 32 8 5 8 0 0 78 14 37
2018 NU-07 50 0 40 0 10 0 0 50 10 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 28 22 20 13 11 6 0 54 25 203
2018 NU-03 35 15 23 8 6 11 1 58 16 71
2018 NU-04 32 12 24 12 21 0 0 44 32 34
2018 NU-05 18 31 21 13 10 8 0 53 25 39
2018 NU-06 11 42 14 17 17 0 0 53 33 36
2018 NU-07 50 10 0 40 0 0 0 60 40 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 25 24 15 19 15 2 0 50 35 204
2018 NU-03 30 28 15 13 11 3 0 59 25 71
2018 NU-04 29 15 12 24 21 0 0 44 44 34
2018 NU-05 21 23 13 23 18 3 0 45 42 39
2018 NU-06 8 35 16 22 16 3 0 44 39 37
2018 NU-07 40 10 30 20 0 0 0 50 20 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 25 16 21 18 4 0 42 41 204
2018 NU-03 23 24 15 23 11 4 0 49 35 71
2018 NU-04 15 24 15 18 29 0 0 38 47 34
2018 NU-05 10 21 18 18 26 5 3 33 47 39
2018 NU-06 8 30 22 19 16 5 0 40 37 37
2018 NU-07 20 20 10 30 10 10 0 44 44 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 24 14 21 22 2 0 41 44 203
2018 NU-03 21 24 11 26 13 4 0 48 40 70
2018 NU-04 18 24 18 9 32 0 0 41 41 34
2018 NU-05 15 10 21 23 28 3 0 26 53 39
2018 NU-06 5 32 14 19 30 0 0 38 49 37
2018 NU-07 20 30 20 20 10 0 0 50 30 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 29 14 19 14 1 0 53 34 202
2018 NU-03 31 23 11 20 14 1 0 54 34 71
2018 NU-04 16 44 9 16 16 0 0 59 31 32
2018 NU-05 21 18 18 23 21 0 0 38 44 39
2018 NU-06 11 38 22 19 8 3 0 50 28 37
2018 NU-07 30 40 10 10 10 0 0 70 20 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 43 14 7 10 1 0 69 17 200
2018 NU-03 39 37 8 6 10 0 0 76 15 71
2018 NU-04 22 38 22 9 9 0 0 59 19 32
2018 NU-05 8 49 16 8 19 0 0 57 27 37
2018 NU-06 11 54 19 8 5 3 0 67 14 37
2018 NU-07 60 20 10 0 10 0 0 80 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 11 21 21 20 15 11 2 36 40 203
2018 NU-03 8 17 25 14 15 15 4 32 37 71
2018 NU-04 12 33 12 24 12 3 3 48 39 33
2018 NU-05 10 18 23 21 15 10 3 32 41 39
2018 NU-06 11 16 22 27 19 5 0 29 49 37
2018 NU-07 0 30 20 10 10 30 0 43 29 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 33 10 10 9 0 0 71 19 203
2018 NU-03 39 30 13 10 8 0 0 69 18 71
2018 NU-04 41 38 6 3 12 0 0 79 15 34
2018 NU-05 31 28 15 18 8 0 0 59 26 39
2018 NU-06 32 41 8 8 8 3 0 75 17 37
2018 NU-07 30 30 10 10 20 0 0 60 30 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 31 19 15 17 2 3 46 34 59
2018 NU-04 13 27 20 20 20 0 0 40 40 15
2018 NU-05 20 30 20 0 20 0 10 56 22 10
2018 NU-06 13 33 17 17 17 0 4 48 35 24

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 44 9 15 9 0 0 67 24 202
2018 NU-03 27 48 4 13 8 0 0 75 21 71
2018 NU-04 19 44 13 16 9 0 0 63 25 32
2018 NU-05 18 46 8 15 13 0 0 64 28 39
2018 NU-06 16 41 8 27 8 0 0 57 35 37
2018 NU-07 60 30 10 0 0 0 0 90 0 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 54 32 6 5 2 0 0 87 7 202
2018 NU-03 65 30 4 0 1 0 0 94 1 71
2018 NU-04 53 28 9 9 0 0 0 81 9 32
2018 NU-05 49 41 0 8 3 0 0 90 10 39
2018 NU-06 41 32 16 5 5 0 0 73 11 37
2018 NU-07 70 20 0 10 0 0 0 90 10 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 58 30 4 4 3 0 0 89 7 201
2018 NU-03 70 23 3 1 3 0 0 93 4 71
2018 NU-04 61 29 3 3 3 0 0 90 6 31
2018 NU-05 51 36 0 8 5 0 0 87 13 39
2018 NU-06 43 35 11 5 5 0 0 78 11 37
2018 NU-07 70 20 0 10 0 0 0 90 10 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 24 24 17 20 13 2 0 49 34 204
2018 NU-03 25 31 15 13 13 3 0 58 26 71
2018 NU-04 29 18 18 21 12 3 0 48 33 34
2018 NU-05 23 21 21 13 21 3 0 45 34 39
2018 NU-06 16 24 14 32 14 0 0 41 46 37
2018 NU-07 20 30 30 20 0 0 0 50 20 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 25 17 15 19 3 0 48 34 205
2018 NU-03 24 29 18 11 13 4 1 56 25 72
2018 NU-04 24 38 18 6 9 6 0 66 16 34
2018 NU-05 15 23 13 23 26 0 0 38 49 39
2018 NU-06 14 16 16 22 30 3 0 31 53 37
2018 NU-07 30 10 10 30 20 0 0 40 50 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 24 38 13 14 10 0 0 62 24 201
2018 NU-03 30 30 14 13 14 0 0 59 27 71
2018 NU-04 13 55 10 16 6 0 0 68 23 31
2018 NU-05 28 38 10 15 8 0 0 67 23 39
2018 NU-06 16 35 24 14 11 0 0 51 24 37
2018 NU-07 20 70 0 10 0 0 0 90 10 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 32 36 15 8 10 0 0 68 18 200
2018 NU-03 38 27 13 11 11 0 0 65 23 71
2018 NU-04 19 55 10 10 6 0 0 74 16 31
2018 NU-05 37 32 13 3 16 0 0 68 18 38
2018 NU-06 24 41 22 5 8 0 0 65 14 37
2018 NU-07 30 50 20 0 0 0 0 80 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 39 15 11 11 0 0 65 21 200
2018 NU-03 32 32 10 13 13 0 0 65 25 71
2018 NU-04 13 48 13 13 13 0 0 61 26 31
2018 NU-05 24 45 18 5 8 0 0 68 13 38
2018 NU-06 16 46 22 5 11 0 0 62 16 37
2018 NU-07 50 20 20 10 0 0 0 70 10 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 34 20 15 9 1 0 55 24 205
2018 NU-03 21 31 22 14 10 1 1 53 24 72
2018 NU-04 21 35 24 9 12 0 0 56 21 34
2018 NU-05 23 41 13 15 8 0 0 64 23 39
2018 NU-06 11 32 19 27 5 5 0 46 34 37
2018 NU-07 20 40 40 0 0 0 0 60 0 10

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 35 7 15 8 0 0 70 23 202
2018 NU-03 41 23 8 18 10 0 0 63 28 71
2018 NU-04 28 41 9 13 9 0 0 69 22 32
2018 NU-05 33 41 5 13 8 0 0 74 21 39
2018 NU-06 24 54 8 8 5 0 0 78 14 37
2018 NU-07 40 30 10 20 0 0 0 70 20 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 26 24 15 11 0 0 50 27 201
2018 NU-03 29 23 23 20 6 0 0 51 26 70
2018 NU-04 16 22 28 19 13 0 3 39 32 32
2018 NU-05 21 38 21 10 10 0 0 59 21 39
2018 NU-06 19 24 30 14 14 0 0 43 27 37
2018 NU-07 50 20 10 10 10 0 0 70 20 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 NU 25 36 38 203
2018 NU-03 21 35 44 71
2018 NU-04 33 33 33 33
2018 NU-05 23 41 36 39
2018 NU-06 24 41 35 37
2018 NU-07 40 20 40 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 NU 23 10 27 15 2 23 48
2018 NU-03 20 20 7 20 0 33 15
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 34 41 14 5 6 0 0 75 11 201
2018 NU-03 38 38 13 6 6 0 0 76 11 71
2018 NU-04 32 39 16 6 3 3 0 73 10 31
2018 NU-05 23 51 13 10 3 0 0 74 13 39
2018 NU-06 30 43 16 0 11 0 0 73 11 37
2018 NU-07 60 30 10 0 0 0 0 90 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 18 35 16 22 8 1 0 54 30 201
2018 NU-03 25 32 21 14 4 3 0 59 19 71
2018 NU-04 6 34 13 38 9 0 0 41 47 32
2018 NU-05 15 38 15 15 15 0 0 54 31 39
2018 NU-06 8 36 11 33 11 0 0 44 44 36
2018 NU-07 30 60 0 10 0 0 0 90 10 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 26 35 14 6 1 0 20 44 201
2018 NU-03 9 14 40 26 10 0 1 36 23 70
2018 NU-04 28 41 16 9 6 0 0 16 69 32
2018 NU-05 18 26 44 8 3 3 0 11 45 39
2018 NU-06 22 32 41 3 0 3 0 3 56 37
2018 NU-07 10 20 50 0 10 10 0 11 33 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 28 22 21 8 3 1 29 48 200
2018 NU-03 10 23 20 31 10 3 3 44 35 70
2018 NU-04 38 25 19 9 6 3 0 16 65 32
2018 NU-05 24 32 13 24 8 0 0 32 55 38
2018 NU-06 16 41 30 8 3 3 0 11 58 37
2018 NU-07 0 20 40 20 0 20 0 25 25 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 29 28 20 16 6 1 2 22 57 200
2018 NU-03 17 16 29 26 10 0 3 37 34 70
2018 NU-04 41 28 9 13 3 3 3 17 73 32
2018 NU-05 41 26 28 5 0 0 0 5 67 39
2018 NU-06 25 53 14 8 0 0 0 8 78 36
2018 NU-07 30 30 10 10 10 10 0 22 67 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 11 17 35 19 13 1 1 34 30 201
2018 NU-03 7 13 29 29 19 1 3 49 21 70
2018 NU-04 9 19 44 16 9 0 3 26 29 32
2018 NU-05 8 18 44 21 10 0 0 31 26 39
2018 NU-06 16 19 43 11 8 3 0 19 36 37
2018 NU-07 20 40 10 10 10 10 0 22 67 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 21 24 13 8 2 1 22 53 198
2018 NU-03 25 23 26 16 9 1 0 25 49 69
2018 NU-04 35 23 32 6 3 0 0 10 58 31
2018 NU-05 26 21 21 18 8 0 5 28 50 38
2018 NU-06 38 24 19 8 8 3 0 17 64 37
2018 NU-07 30 10 40 0 10 10 0 11 44 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 24 22 29 15 8 1 2 24 47 200
2018 NU-03 21 19 30 20 7 0 3 28 41 70
2018 NU-04 34 28 28 6 0 0 3 6 65 32
2018 NU-05 28 21 26 15 10 0 0 26 49 39
2018 NU-06 22 24 32 8 11 3 0 19 47 37

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 28 29 19 17 5 2 2 22 58 200
2018 NU-03 16 20 26 26 10 1 1 37 37 70
2018 NU-04 26 39 6 23 0 3 3 24 69 31
2018 NU-05 38 28 21 13 0 0 0 13 67 39
2018 NU-06 32 46 19 3 0 0 0 3 78 37
2018 NU-07 20 40 10 10 10 10 0 22 67 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 31 10 11 9 0 0 69 20 203
2018 NU-03 41 32 8 10 7 0 1 74 17 71
2018 NU-04 42 27 9 9 12 0 0 70 21 33
2018 NU-05 26 33 10 18 13 0 0 59 31 39
2018 NU-06 35 32 19 8 5 0 0 68 14 37
2018 NU-07 40 20 10 10 10 10 0 67 22 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 37 42 6 12 2 0 0 79 15 202
2018 NU-03 42 41 4 10 1 0 1 84 11 71
2018 NU-04 33 48 6 9 3 0 0 82 12 33
2018 NU-05 42 39 5 13 0 0 0 82 13 38
2018 NU-06 22 43 16 16 3 0 0 65 19 37
2018 NU-07 30 30 0 20 10 10 0 67 33 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 33 45 11 8 2 1 0 79 10 203
2018 NU-03 37 37 15 7 1 1 1 75 9 71
2018 NU-04 36 45 9 9 0 0 0 82 9 33
2018 NU-05 31 56 8 3 3 0 0 87 5 39
2018 NU-06 24 46 16 14 0 0 0 70 14 37
2018 NU-07 10 60 0 10 10 10 0 78 22 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 41 33 15 5 4 1 0 75 10 203
2018 NU-03 44 33 13 3 4 1 1 80 7 72
2018 NU-04 44 24 18 3 6 6 0 72 9 34
2018 NU-05 41 35 8 8 8 0 0 76 16 37
2018 NU-06 30 43 19 8 0 0 0 73 8 37
2018 NU-07 60 10 30 0 0 0 0 70 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 39 34 13 9 3 1 0 74 12 204
2018 NU-03 46 32 13 4 4 0 1 79 8 72
2018 NU-04 47 26 15 9 0 3 0 76 9 34
2018 NU-05 37 32 13 13 3 3 0 70 16 38
2018 NU-06 16 54 16 14 0 0 0 70 14 37
2018 NU-07 50 40 10 0 0 0 0 90 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 41 32 12 10 4 0 0 74 14 204
2018 NU-03 46 31 15 3 4 0 1 77 7 72
2018 NU-04 44 35 9 9 3 0 0 79 12 34
2018 NU-05 47 32 5 11 5 0 0 79 16 38
2018 NU-06 24 35 19 19 3 0 0 59 22 37
2018 NU-07 30 40 0 30 0 0 0 70 30 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 32 14 17 10 4 3 56 29 200
2018 NU-03 27 24 17 11 11 4 6 56 25 71
2018 NU-04 25 28 19 22 3 0 3 55 26 32
2018 NU-05 16 37 11 18 16 3 0 54 35 38
2018 NU-06 17 33 11 28 8 3 0 51 37 36
2018 NU-07 0 50 10 10 10 20 0 63 25 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 33 14 14 7 0 0 65 21 203
2018 NU-03 31 34 11 14 7 0 1 67 22 70
2018 NU-04 29 38 12 15 6 0 0 68 21 34
2018 NU-05 26 36 21 10 8 0 0 62 18 39
2018 NU-06 27 24 14 24 11 0 0 51 35 37
2018 NU-07 50 30 10 0 10 0 0 80 10 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 38 22 10 5 1 0 62 16 202
2018 NU-03 28 34 25 6 4 3 0 64 10 71
2018 NU-04 24 33 21 18 3 0 0 58 21 33
2018 NU-05 21 38 21 13 8 0 0 59 21 39
2018 NU-06 8 51 24 11 5 0 0 59 16 37

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 25 18 16 14 8 0 48 33 203
2018 NU-03 24 23 23 10 11 10 0 52 23 71
2018 NU-04 18 33 18 18 9 3 0 53 28 33
2018 NU-05 21 15 13 18 23 8 3 40 46 39
2018 NU-06 5 35 8 22 19 11 0 45 45 37
2018 NU-07 30 0 20 20 10 20 0 38 38 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 30 70 204
2018 NU-03 27 73 71
2018 NU-04 44 56 34
2018 NU-05 23 77 39
2018 NU-06 30 70 37

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 49 61
2018 NU-03 42 19
2018 NU-04 60 15
2018 NU-06 55 11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 NU 51 61
2018 NU-03 53 19
2018 NU-04 53 15
2018 NU-06 45 11

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 NU 15 61
2018 NU-03 0 19
2018 NU-04 33 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NU 18 61
2018 NU-03 26 19
2018 NU-06 0 11

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 NU 16 61

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 NU 21 61
2018 NU-03 37 19
2018 NU-06 0 11

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 NU 13 61

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 NU 46 61
2018 NU-03 53 19
2018 NU-04 67 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 NU 41 61
2018 NU-03 42 19
2018 NU-04 53 15
2018 NU-06 45 11

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 NU 49 61
2018 NU-03 32 19
2018 NU-04 60 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 NU 39 61
2018 NU-03 32 19
2018 NU-04 53 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 NU 41 61
2018 NU-03 53 19
2018 NU-04 40 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 NU 46 61
2018 NU-03 53 19
2018 NU-04 47 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 NU 41 61
2018 NU-03 47 19

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 NU 10 61

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 NU 48 61
2018 NU-03 53 19
2018 NU-04 40 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 NU 33 61
2018 NU-03 58 19
2018 NU-04 33 15

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 NU 21 61
2018 NU-04 33 15
2018 NU-06 0 11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 64 61
2018 NU-03 74 19
2018 NU-04 53 15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 NU 31 61
2018 NU-03 37 19
2018 NU-04 40 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NU 23 61
2018 NU-03 32 19

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 NU 10 61

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 NU 8 61

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 NU 10 61
2018 NU-06 0 11

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 13 61
2018 NU-03 0 19

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NU 18 61

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 NU 11 56

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 NU 18 56
2018 NU-03 28 18
2018 NU-04 0 13

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 NU 9 56

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 NU 9 56
2018 NU-04 0 13

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NU 13 56

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 NU 14 56

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 NU 27 56

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 NU 34 56
2018 NU-03 39 18

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NU 0 56
2018 NU-03 0 18
2018 NU-04 0 13
2018 NU-06 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NU 64 56
2018 NU-03 67 18
2018 NU-04 62 13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 21 56
2018 NU-04 38 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 16 27 15 12 15 2 35 33 202
2018 NU-03 19 16 26 9 9 21 1 44 22 70
2018 NU-04 9 15 33 15 15 6 6 28 34 33
2018 NU-05 10 15 23 15 13 18 5 33 37 39
2018 NU-06 3 16 30 30 14 8 0 21 47 37
2018 NU-07 10 10 10 20 20 30 0 29 57 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 32 23 8 8 6 0 58 18 204
2018 NU-03 29 33 24 4 6 4 0 65 10 72
2018 NU-04 21 29 32 6 6 6 0 53 13 34
2018 NU-05 18 28 21 10 13 10 0 51 26 39
2018 NU-06 11 35 22 19 8 5 0 49 29 37

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 15 85 205
2018 NU-03 13 88 72
2018 NU-04 26 74 34
2018 NU-05 13 87 39

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 23 31

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 NU 52 31

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 NU 29 31

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 NU 48 31

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 NU 35 31

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 NU 23 31

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 NU 19 31

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 29 31

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NU 0 31

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 NU 16 31

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NU 58 31

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 NU 20 30

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 NU 0 30

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NU 0 30

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NU 47 30

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 NU 0 30

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 17 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 18 32 6 5 19 3 44 14 205
2018 NU-03 21 19 29 3 3 22 3 54 7 72
2018 NU-04 15 15 38 6 9 9 9 36 18 34
2018 NU-05 8 26 31 5 8 18 5 43 17 39
2018 NU-06 11 16 35 8 5 24 0 36 18 37
2018 NU-07 20 0 30 20 0 30 0 29 29 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 28 25 9 3 7 1 59 13 205
2018 NU-03 32 32 18 1 4 11 1 73 6 72
2018 NU-04 29 21 29 15 0 3 3 53 16 34
2018 NU-05 13 33 33 10 5 5 0 49 16 39
2018 NU-06 19 27 30 16 0 8 0 50 18 37
2018 NU-07 30 30 30 10 0 0 0 60 10 10
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 58 19 11 4 5 2 0 79 10 202
2018 NU-03 59 24 6 3 6 3 0 86 9 71
2018 NU-04 53 12 18 6 9 3 0 67 15 34
2018 NU-05 63 16 16 5 0 0 0 79 5 38
2018 NU-06 54 22 14 3 5 3 0 78 8 37
2018 NU-07 40 20 20 0 20 0 0 60 20 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 41 23 9 9 1 0 59 18 203
2018 NU-03 15 37 24 11 11 1 0 53 23 71
2018 NU-04 15 30 27 18 9 0 0 45 27 33
2018 NU-05 21 41 21 8 8 3 0 63 16 39
2018 NU-06 11 59 19 3 8 0 0 70 11 37
2018 NU-07 30 50 10 10 0 0 0 80 10 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 34 20 19 12 1 0 48 32 202
2018 NU-03 18 34 20 15 11 1 0 53 27 71
2018 NU-04 12 30 18 30 9 0 0 42 39 33
2018 NU-05 13 34 21 21 11 0 0 47 32 38
2018 NU-06 5 38 24 14 16 3 0 44 31 37
2018 NU-07 10 40 30 20 0 0 0 50 20 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 10 21 18 21 30 0 0 31 51 205
2018 NU-03 10 19 19 29 22 0 0 29 51 72
2018 NU-04 3 21 18 15 44 0 0 24 59 34
2018 NU-05 13 26 21 15 26 0 0 38 41 39
2018 NU-06 11 22 14 22 32 0 0 32 54 37
2018 NU-07 0 10 30 30 30 0 0 10 60 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 22 27 17 19 0 0 37 36 203
2018 NU-03 15 22 35 17 11 0 0 38 28 72
2018 NU-04 9 21 26 21 24 0 0 29 44 34
2018 NU-05 24 21 21 11 24 0 0 45 34 38
2018 NU-06 14 19 22 22 24 0 0 32 46 37
2018 NU-07 10 40 20 20 10 0 0 50 30 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 35 17 14 5 0 1 62 20 201
2018 NU-03 39 31 14 9 3 1 3 73 12 70
2018 NU-04 22 38 22 9 6 0 3 61 16 32
2018 NU-05 21 38 23 15 3 0 0 59 18 39
2018 NU-06 19 30 14 27 11 0 0 49 38 37
2018 NU-07 10 50 20 20 0 0 0 60 20 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 18 24 17 25 0 0 34 41 205
2018 NU-03 19 22 25 15 18 0 0 42 33 72
2018 NU-04 9 9 26 24 32 0 0 18 56 34
2018 NU-05 21 28 15 13 23 0 0 49 36 39
2018 NU-06 19 8 22 22 30 0 0 27 51 37
2018 NU-07 0 20 60 20 0 0 0 20 20 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 30 15 7 10 0 3 67 18 204
2018 NU-03 42 33 7 8 6 0 4 78 14 72
2018 NU-04 18 21 38 6 15 0 3 39 21 34
2018 NU-05 46 28 5 5 13 0 3 76 18 39
2018 NU-06 28 33 19 8 11 0 0 61 19 36
2018 NU-07 40 30 10 20 0 0 0 70 20 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 33 19 13 14 0 0 54 27 204
2018 NU-03 24 36 14 14 11 0 1 61 25 72
2018 NU-04 12 26 32 15 15 0 0 38 29 34
2018 NU-05 28 36 5 13 18 0 0 64 31 39
2018 NU-06 11 39 25 14 11 0 0 50 25 36
2018 NU-07 30 20 30 20 0 0 0 50 20 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 31 26 11 9 0 0 53 21 202
2018 NU-03 32 31 14 15 7 0 1 63 23 72
2018 NU-04 21 26 32 12 9 0 0 47 21 34
2018 NU-05 11 35 27 14 14 0 0 46 27 37
2018 NU-06 11 30 41 8 11 0 0 41 19 37
2018 NU-07 30 20 50 0 0 0 0 50 0 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 33 18 18 10 1 1 53 29 203
2018 NU-03 31 33 14 10 7 3 3 68 18 72
2018 NU-04 15 24 18 26 18 0 0 38 44 34
2018 NU-05 18 34 18 16 13 0 0 53 29 38
2018 NU-06 3 41 24 22 11 0 0 43 32 37
2018 NU-07 20 30 10 40 0 0 0 50 40 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 37 22 11 9 0 0 58 20 203
2018 NU-03 35 40 13 6 6 0 1 76 11 72
2018 NU-04 24 29 26 12 9 0 0 53 21 34
2018 NU-05 5 37 29 11 18 0 0 42 29 38
2018 NU-06 8 32 30 19 11 0 0 41 30 37
2018 NU-07 20 40 30 10 0 0 0 60 10 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 32 25 13 9 0 0 53 22 203
2018 NU-03 26 36 25 8 4 0 0 63 13 72
2018 NU-04 15 18 24 32 12 0 0 32 44 34
2018 NU-05 21 34 24 13 8 0 0 55 21 38
2018 NU-06 14 35 27 11 14 0 0 49 24 37
2018 NU-07 20 40 20 0 20 0 0 60 20 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 37 30 17 9 7 0 0 67 16 202
2018 NU-03 38 32 18 4 8 0 0 69 13 72
2018 NU-04 35 21 21 18 6 0 0 56 24 34
2018 NU-05 45 26 13 8 5 0 3 73 14 38
2018 NU-06 31 36 19 8 6 0 0 67 14 36
2018 NU-07 30 40 10 20 0 0 0 70 20 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 59 16 9 5 5 2 6 80 10 200
2018 NU-03 49 17 11 7 4 3 8 75 13 71
2018 NU-04 42 18 15 6 9 3 6 67 17 33
2018 NU-05 84 5 3 0 3 0 5 94 3 37
2018 NU-06 57 27 11 3 3 0 0 84 5 37
2018 NU-07 90 10 0 0 0 0 0 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 50 25 13 4 5 0 2 76 10 203
2018 NU-03 67 14 11 3 3 1 1 83 6 72
2018 NU-04 35 26 18 9 9 0 3 64 18 34
2018 NU-05 50 24 13 3 5 0 5 78 8 38
2018 NU-06 30 41 16 5 8 0 0 70 14 37
2018 NU-07 40 50 0 0 10 0 0 90 10 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 43 36 14 2 4 0 0 79 6 203
2018 NU-03 49 35 10 4 3 0 0 83 7 72
2018 NU-04 38 35 18 0 9 0 0 74 9 34
2018 NU-05 50 37 11 3 0 0 0 87 3 38
2018 NU-06 25 39 28 3 6 0 0 64 8 36
2018 NU-07 50 40 10 0 0 0 0 90 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 52 21 14 7 6 0 0 73 13 203
2018 NU-03 63 13 11 7 6 1 0 76 13 72
2018 NU-04 50 15 21 3 12 0 0 65 15 34
2018 NU-05 50 29 11 5 5 0 0 79 11 38
2018 NU-06 36 31 17 11 6 0 0 67 17 36
2018 NU-07 40 30 30 0 0 0 0 70 0 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 44 15 9 2 4 0 24 79 9 201
2018 NU-03 51 14 1 1 3 0 29 92 6 72
2018 NU-04 44 12 15 3 12 0 15 66 17 34
2018 NU-05 39 18 8 0 0 0 34 88 0 38
2018 NU-06 29 23 23 3 6 0 17 62 10 35

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 44 29 16 5 3 0 2 75 9 203
2018 NU-03 39 35 15 6 6 0 0 74 11 72
2018 NU-04 32 29 18 9 6 0 6 66 16 34
2018 NU-05 63 16 16 0 0 3 3 83 0 38
2018 NU-06 47 36 11 3 3 0 0 83 6 36
2018 NU-07 60 20 20 0 0 0 0 80 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 67 13 7 4 4 0 3 84 9 203
2018 NU-03 69 15 6 3 6 0 1 86 8 72
2018 NU-04 79 6 3 0 3 0 9 94 3 34
2018 NU-05 63 11 13 5 3 0 5 78 8 38
2018 NU-06 56 17 11 8 8 0 0 72 17 36
2018 NU-07 90 10 0 0 0 0 0 100 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 50 32 13 2 0 0 1 83 3 202
2018 NU-03 51 32 13 1 1 0 1 85 3 72
2018 NU-04 53 29 15 0 0 0 3 85 0 34
2018 NU-05 34 45 13 5 0 0 3 81 5 38
2018 NU-06 56 22 14 6 0 3 0 80 6 36

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 10 26 37 18 8 0 0 36 27 202
2018 NU-03 17 31 31 16 4 0 0 49 20 70
2018 NU-04 3 24 39 18 15 0 0 27 33 33
2018 NU-05 10 23 33 23 10 0 0 33 33 39
2018 NU-06 3 22 51 16 8 0 0 24 24 37
2018 NU-07 10 40 40 10 0 0 0 50 10 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 18 27 33 17 5 0 0 22 45 199
2018 NU-03 19 20 33 19 9 0 0 28 39 69
2018 NU-04 18 21 39 21 0 0 0 21 39 33
2018 NU-05 18 31 31 15 5 0 0 21 49 39
2018 NU-06 11 40 40 9 0 0 0 9 51 35
2018 NU-07 0 40 30 20 10 0 0 30 40 10
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 29 18 16 24 0 0 13 87 204
2018 NU-03 13 25 17 20 24 1 0 13 87 71
2018 NU-04 6 15 21 18 41 0 0 6 94 34
2018 NU-05 15 38 18 8 21 0 0 15 85 39
2018 NU-06 19 32 16 19 14 0 0 19 81 37
2018 NU-07 10 30 20 10 30 0 0 10 90 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 27 175
2018 NU-03 32 60
2018 NU-04 38 32
2018 NU-05 21 33
2018 NU-06 17 30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 46 176
2018 NU-03 46 61
2018 NU-04 56 32
2018 NU-05 39 33
2018 NU-06 43 30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 23 175
2018 NU-03 27 60
2018 NU-04 38 32
2018 NU-05 15 33
2018 NU-06 20 30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 NU 51 176
2018 NU-03 51 61
2018 NU-04 63 32
2018 NU-05 45 33
2018 NU-06 40 30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 NU 6 175
2018 NU-03 7 60
2018 NU-04 6 32
2018 NU-05 6 33
2018 NU-06 10 30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 NU 45 176
2018 NU-03 43 61
2018 NU-04 53 32
2018 NU-05 52 33
2018 NU-06 40 30

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 NU 31 175
2018 NU-03 27 60
2018 NU-04 25 32
2018 NU-05 42 33
2018 NU-06 33 30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 NU 4 20 21 13 10 31 164
2018 NU-03 5 16 29 19 9 22 58
2018 NU-04 0 14 7 7 21 50 28
2018 NU-05 3 30 27 7 3 30 30
2018 NU-06 4 14 14 14 18 36 28

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 35 65 174
2018 NU-03 39 61 61
2018 NU-04 19 81 31
2018 NU-05 39 61 33
2018 NU-06 38 62 29

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 30 19 22 10 12 2 7 53 23 199
2018 NU-03 30 17 25 4 10 4 9 55 17 69
2018 NU-04 18 24 24 18 12 0 6 44 31 34
2018 NU-05 41 15 13 8 21 0 3 58 29 39
2018 NU-06 36 14 22 14 8 0 6 53 24 36

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 5 28 14 20 29 0 3 35 51 173
2018 NU-03 7 29 12 25 25 0 2 36 52 59
2018 NU-04 9 16 9 16 41 0 9 28 62 32
2018 NU-05 0 34 22 25 19 0 0 34 44 32
2018 NU-06 3 30 23 17 23 0 3 34 41 30

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 4 16 11 19 44 2 4 21 67 174
2018 NU-03 5 15 10 25 37 2 5 22 67 59
2018 NU-04 6 9 6 9 56 3 9 18 75 32
2018 NU-05 3 21 15 12 42 6 0 26 58 33
2018 NU-06 0 10 10 30 50 0 0 10 80 30
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