2018 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 46 12 7 3 0 0 78 10 483
2018 3 to 10 years in the federal public service 32 40 15 10 4 0 0 71 14 775
2018 11 to 20 years in the federal public service 33 42 11 8 5 0 0 75 14 982
2018 More than 20 years in the federal public service 40 38 10 8 5 0 0 77 13 392

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 35 39 12 9 5 0 0 73 14 481
2018 3 to 10 years in the federal public service 26 37 12 14 11 0 0 62 25 774
2018 11 to 20 years in the federal public service 23 41 12 14 10 0 0 64 24 976
2018 More than 20 years in the federal public service 29 32 16 13 11 0 0 60 24 397

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 51 33 9 6 1 0 0 85 7 481
2018 3 to 10 years in the federal public service 47 37 11 3 2 0 0 85 5 770
2018 11 to 20 years in the federal public service 50 35 10 4 1 0 0 85 5 974
2018 More than 20 years in the federal public service 64 24 6 4 3 0 0 87 6 395

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 43 38 9 7 3 0 0 81 10 481
2018 3 to 10 years in the federal public service 37 39 12 9 3 0 0 76 12 777
2018 11 to 20 years in the federal public service 36 41 12 7 4 0 0 77 11 982
2018 More than 20 years in the federal public service 49 33 9 5 3 0 0 82 8 399

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 28 18 8 5 0 0 70 12 482
2018 3 to 10 years in the federal public service 25 33 18 14 9 0 0 58 24 772
2018 11 to 20 years in the federal public service 21 33 22 12 11 1 0 54 24 982
2018 More than 20 years in the federal public service 30 30 17 8 14 1 1 60 22 394

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 40 31 17 9 3 1 0 71 12 482
2018 3 to 10 years in the federal public service 26 34 16 15 8 0 0 61 23 772
2018 11 to 20 years in the federal public service 20 35 22 13 9 0 0 56 22 975
2018 More than 20 years in the federal public service 30 30 18 10 11 0 0 60 21 396

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 37 17 19 13 9 5 0 57 23 484
2018 3 to 10 years in the federal public service 25 24 19 15 14 3 0 50 30 772
2018 11 to 20 years in the federal public service 23 27 19 15 14 2 0 50 30 986
2018 More than 20 years in the federal public service 34 23 19 10 10 3 2 59 21 396
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 50 29 11 4 3 2 1 81 8 479
2018 3 to 10 years in the federal public service 45 29 10 9 6 1 0 74 16 772
2018 11 to 20 years in the federal public service 42 30 12 9 5 2 0 73 15 971
2018 More than 20 years in the federal public service 44 26 13 8 7 2 1 72 15 394

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 30 12 8 4 0 1 76 12 479
2018 3 to 10 years in the federal public service 42 29 10 11 7 1 0 72 17 769
2018 11 to 20 years in the federal public service 40 30 12 10 7 1 0 71 17 970
2018 More than 20 years in the federal public service 40 28 11 10 11 1 0 68 21 394

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 54 27 9 5 4 0 0 81 9 479
2018 3 to 10 years in the federal public service 48 25 10 8 8 0 0 74 16 771
2018 11 to 20 years in the federal public service 45 27 13 8 6 1 0 72 14 974
2018 More than 20 years in the federal public service 47 25 11 7 10 0 0 72 17 392

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 28 13 7 4 5 0 74 11 488
2018 3 to 10 years in the federal public service 25 32 18 10 11 5 0 60 22 774
2018 11 to 20 years in the federal public service 21 33 18 13 9 5 0 57 23 981
2018 More than 20 years in the federal public service 22 28 17 13 11 5 3 55 27 401

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 27 13 9 7 2 0 71 16 486
2018 3 to 10 years in the federal public service 23 31 17 13 13 2 0 55 27 778
2018 11 to 20 years in the federal public service 19 33 19 15 13 2 0 52 28 980
2018 More than 20 years in the federal public service 20 32 16 14 13 2 3 55 28 402

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 29 14 13 7 7 0 63 22 487
2018 3 to 10 years in the federal public service 16 28 21 15 15 5 0 46 31 771
2018 11 to 20 years in the federal public service 11 28 23 19 14 5 0 41 35 982
2018 More than 20 years in the federal public service 14 29 18 18 14 5 2 46 35 399

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 26 30 15 15 11 2 0 57 27 485
2018 3 to 10 years in the federal public service 13 29 17 19 17 3 0 44 38 774
2018 11 to 20 years in the federal public service 11 31 18 21 18 2 0 43 39 984
2018 More than 20 years in the federal public service 15 27 16 18 20 3 2 44 39 401
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 33 15 12 5 0 0 68 18 484
2018 3 to 10 years in the federal public service 25 30 16 14 14 0 0 56 28 779
2018 11 to 20 years in the federal public service 22 37 15 14 11 1 0 59 25 983
2018 More than 20 years in the federal public service 24 32 19 13 13 0 0 56 25 397

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 42 12 12 6 1 0 70 18 486
2018 3 to 10 years in the federal public service 25 43 12 13 7 0 0 68 20 776
2018 11 to 20 years in the federal public service 25 43 13 11 8 0 0 68 20 978
2018 More than 20 years in the federal public service 29 41 13 10 7 0 0 70 17 399

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 13 19 21 13 13 18 3 40 33 482
2018 3 to 10 years in the federal public service 10 21 21 16 18 11 3 37 39 776
2018 11 to 20 years in the federal public service 11 23 22 18 14 9 3 39 37 976
2018 More than 20 years in the federal public service 14 27 17 16 15 9 3 46 35 397

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 32 10 10 5 1 1 75 15 482
2018 3 to 10 years in the federal public service 37 32 13 10 8 0 0 70 18 771
2018 11 to 20 years in the federal public service 37 33 13 9 7 1 0 70 16 975
2018 More than 20 years in the federal public service 37 34 12 11 6 1 0 71 17 395

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 20 35 10 6 20 9 0 61 28 28
2018 3 to 10 years in the federal public service 16 40 15 8 15 1 5 59 25 152
2018 11 to 20 years in the federal public service 23 32 15 15 6 2 6 61 23 335
2018 More than 20 years in the federal public service 30 27 25 10 6 1 1 59 15 163

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 44 10 15 7 0 1 68 22 484
2018 3 to 10 years in the federal public service 20 42 10 18 10 0 0 62 28 780
2018 11 to 20 years in the federal public service 21 41 12 18 8 0 0 62 25 981
2018 More than 20 years in the federal public service 24 46 8 12 8 0 3 72 20 400

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 38 8 10 3 0 0 79 13 482
2018 3 to 10 years in the federal public service 37 38 14 8 3 0 0 75 11 779
2018 11 to 20 years in the federal public service 41 39 10 6 4 0 0 80 10 979
2018 More than 20 years in the federal public service 50 32 10 5 3 0 0 82 8 398

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 43 35 7 10 5 0 0 78 15 481
2018 3 to 10 years in the federal public service 42 41 8 6 4 0 0 82 10 774
2018 11 to 20 years in the federal public service 47 37 7 7 3 0 0 83 10 975
2018 More than 20 years in the federal public service 53 32 6 6 3 0 0 85 9 396

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 32 15 10 7 5 0 67 18 485
2018 3 to 10 years in the federal public service 18 28 18 17 16 3 0 48 34 776
2018 11 to 20 years in the federal public service 15 33 17 19 14 3 0 50 33 978
2018 More than 20 years in the federal public service 18 32 22 13 13 2 1 51 26 399

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 29 13 15 9 5 2 60 26 483
2018 3 to 10 years in the federal public service 18 27 16 16 20 3 1 46 37 776
2018 11 to 20 years in the federal public service 15 22 19 18 24 2 1 37 43 982
2018 More than 20 years in the federal public service 17 21 16 16 24 2 5 40 43 399

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 39 13 12 4 0 1 72 15 481
2018 3 to 10 years in the federal public service 26 40 13 12 9 0 0 66 21 774
2018 11 to 20 years in the federal public service 25 43 13 11 9 0 0 67 20 975
2018 More than 20 years in the federal public service 34 35 10 11 10 0 0 69 21 398

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 39 32 14 9 5 0 0 72 14 482
2018 3 to 10 years in the federal public service 30 35 16 12 7 0 0 66 19 775
2018 11 to 20 years in the federal public service 31 35 17 10 7 0 0 66 17 979
2018 More than 20 years in the federal public service 34 34 15 10 7 0 0 68 17 396

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 35 14 12 4 0 1 70 16 481
2018 3 to 10 years in the federal public service 25 35 14 15 9 0 0 61 25 777
2018 11 to 20 years in the federal public service 25 39 16 11 9 0 0 64 20 975
2018 More than 20 years in the federal public service 29 37 16 10 8 0 0 66 18 396

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 36 17 10 4 4 0 66 16 485
2018 3 to 10 years in the federal public service 18 35 23 14 8 3 0 55 22 778
2018 11 to 20 years in the federal public service 15 38 24 11 8 3 0 55 20 983
2018 More than 20 years in the federal public service 22 31 19 14 10 4 1 55 25 400

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 34 10 8 3 1 1 79 10 486
2018 3 to 10 years in the federal public service 36 34 12 10 7 0 0 70 17 776
2018 11 to 20 years in the federal public service 35 34 10 13 7 0 0 70 20 985
2018 More than 20 years in the federal public service 34 36 14 11 6 0 0 69 17 398

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 31 14 7 3 0 1 75 10 485
2018 3 to 10 years in the federal public service 31 32 21 8 6 0 1 64 15 778
2018 11 to 20 years in the federal public service 28 31 20 12 9 0 1 59 21 983
2018 More than 20 years in the federal public service 26 31 21 12 10 0 1 57 22 398

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 28 38 487
2018 3 to 10 years in the federal public service 34 28 38 774
2018 11 to 20 years in the federal public service 31 29 41 986
2018 More than 20 years in the federal public service 33 35 31 400

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 22 24 11 35 8 169
2018 3 to 10 years in the federal public service 4 32 41 9 3 11 277
2018 11 to 20 years in the federal public service 12 31 43 6 1 7 319
2018 More than 20 years in the federal public service 60 8 19 6 2 5 137
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 43 9 4 2 0 0 85 6 484
2018 3 to 10 years in the federal public service 41 39 11 5 3 1 0 81 8 777
2018 11 to 20 years in the federal public service 38 42 10 6 3 1 0 81 8 980
2018 More than 20 years in the federal public service 48 35 9 4 3 0 0 84 7 398

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 39 16 12 4 1 0 68 15 483
2018 3 to 10 years in the federal public service 19 43 17 14 6 1 0 63 20 770
2018 11 to 20 years in the federal public service 19 42 17 14 7 1 0 62 21 977
2018 More than 20 years in the federal public service 21 39 17 15 8 0 0 60 23 397

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 9 18 38 20 14 1 1 34 27 482
2018 3 to 10 years in the federal public service 13 25 37 14 8 1 1 23 39 781
2018 11 to 20 years in the federal public service 14 31 37 12 4 1 1 17 46 983
2018 More than 20 years in the federal public service 14 29 37 13 5 1 1 18 44 399

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 21 23 24 18 3 1 44 32 480
2018 3 to 10 years in the federal public service 19 24 28 18 9 1 2 28 43 778
2018 11 to 20 years in the federal public service 17 28 30 17 6 1 1 23 46 985
2018 More than 20 years in the federal public service 15 27 30 18 5 2 3 24 44 397

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 19 20 25 21 11 1 2 33 41 480
2018 3 to 10 years in the federal public service 21 24 28 15 8 2 2 24 47 773
2018 11 to 20 years in the federal public service 23 30 27 14 4 1 1 18 54 984
2018 More than 20 years in the federal public service 24 28 26 12 7 1 3 19 54 397

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 11 26 32 23 2 1 56 17 478
2018 3 to 10 years in the federal public service 10 16 31 28 13 1 2 42 26 777
2018 11 to 20 years in the federal public service 12 20 37 21 7 2 1 29 33 980
2018 More than 20 years in the federal public service 10 26 38 15 8 1 3 23 37 397

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 16 24 24 20 3 3 46 28 479
2018 3 to 10 years in the federal public service 21 23 27 18 9 1 1 28 45 775
2018 11 to 20 years in the federal public service 25 27 27 13 6 1 1 20 53 985
2018 More than 20 years in the federal public service 24 26 27 14 4 1 4 19 53 398

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 15 20 24 18 15 5 2 36 38 479
2018 3 to 10 years in the federal public service 20 21 28 17 9 2 3 28 43 774
2018 11 to 20 years in the federal public service 20 29 27 14 8 1 2 23 50 985
2018 More than 20 years in the federal public service 18 24 28 19 8 1 4 27 43 397

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 17 19 28 19 11 3 2 32 38 483
2018 3 to 10 years in the federal public service 21 23 32 15 6 1 2 22 45 778
2018 11 to 20 years in the federal public service 24 29 27 13 4 1 1 18 54 986
2018 More than 20 years in the federal public service 21 28 32 11 3 1 3 15 51 398

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 29 10 9 6 0 0 75 16 483
2018 3 to 10 years in the federal public service 35 32 11 12 10 0 0 67 22 776
2018 11 to 20 years in the federal public service 36 30 10 11 10 1 1 68 21 974
2018 More than 20 years in the federal public service 42 27 8 12 10 1 0 70 21 394

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 47 34 7 8 3 0 0 82 11 483
2018 3 to 10 years in the federal public service 38 39 8 10 5 0 0 77 15 773
2018 11 to 20 years in the federal public service 37 39 9 10 5 0 0 76 14 973
2018 More than 20 years in the federal public service 42 34 13 7 5 0 0 76 11 399

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 33 13 5 3 1 0 78 9 484
2018 3 to 10 years in the federal public service 34 42 11 7 4 1 0 77 11 771
2018 11 to 20 years in the federal public service 33 40 13 8 4 1 0 75 12 976
2018 More than 20 years in the federal public service 40 37 13 4 4 1 0 78 9 398

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 38 10 5 2 2 0 84 6 484
2018 3 to 10 years in the federal public service 36 37 14 6 5 2 0 75 11 771
2018 11 to 20 years in the federal public service 32 38 16 7 4 2 0 73 11 985
2018 More than 20 years in the federal public service 36 35 16 4 5 1 2 74 10 396

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 48 36 10 5 1 0 0 84 6 483
2018 3 to 10 years in the federal public service 33 41 14 6 5 1 1 75 10 769
2018 11 to 20 years in the federal public service 28 43 13 10 5 1 0 73 14 983
2018 More than 20 years in the federal public service 33 37 14 6 6 2 0 73 13 397

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 57 32 7 3 1 0 0 89 4 485
2018 3 to 10 years in the federal public service 39 38 11 7 4 0 0 78 11 771
2018 11 to 20 years in the federal public service 32 43 13 7 4 0 0 75 11 983
2018 More than 20 years in the federal public service 37 35 15 6 7 0 0 72 12 397

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 30 18 9 7 8 3 61 18 485
2018 3 to 10 years in the federal public service 19 30 20 13 11 4 2 52 26 777
2018 11 to 20 years in the federal public service 19 30 20 15 10 4 2 51 27 973
2018 More than 20 years in the federal public service 26 31 16 12 10 2 1 60 24 399

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 32 14 12 7 3 1 66 20 485
2018 3 to 10 years in the federal public service 27 34 15 15 7 2 1 62 23 774
2018 11 to 20 years in the federal public service 24 38 14 14 6 3 0 65 21 980
2018 More than 20 years in the federal public service 23 42 12 9 10 3 1 68 20 399

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 35 32 18 9 4 2 1 69 13 481
2018 3 to 10 years in the federal public service 21 38 20 13 6 1 0 60 19 773
2018 11 to 20 years in the federal public service 18 41 21 12 6 2 0 60 19 981
2018 More than 20 years in the federal public service 24 38 23 6 9 1 0 62 15 395

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 22 20 10 9 12 3 54 22 481
2018 3 to 10 years in the federal public service 14 23 20 17 18 8 1 41 38 776
2018 11 to 20 years in the federal public service 13 24 18 17 18 9 2 40 39 980
2018 More than 20 years in the federal public service 16 22 18 16 18 6 3 42 38 400

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 15 85 488
2018 3 to 10 years in the federal public service 20 80 773
2018 11 to 20 years in the federal public service 24 76 985
2018 More than 20 years in the federal public service 23 77 400

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 50 71
2018 3 to 10 years in the federal public service 47 148
2018 11 to 20 years in the federal public service 48 228
2018 More than 20 years in the federal public service 45 94

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 56 71
2018 3 to 10 years in the federal public service 63 148
2018 11 to 20 years in the federal public service 57 228
2018 More than 20 years in the federal public service 60 94

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 71
2018 3 to 10 years in the federal public service 8 148
2018 11 to 20 years in the federal public service 8 228
2018 More than 20 years in the federal public service 13 94

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 6 148
2018 11 to 20 years in the federal public service 4 228

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 12 71
2018 3 to 10 years in the federal public service 9 148
2018 11 to 20 years in the federal public service 11 228
2018 More than 20 years in the federal public service 8 94

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 16 71
2018 3 to 10 years in the federal public service 16 148
2018 11 to 20 years in the federal public service 15 228
2018 More than 20 years in the federal public service 14 94

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 148
2018 11 to 20 years in the federal public service 6 228

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 38 71
2018 3 to 10 years in the federal public service 50 148
2018 11 to 20 years in the federal public service 45 229
2018 More than 20 years in the federal public service 36 94

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 39 71
2018 3 to 10 years in the federal public service 48 148
2018 11 to 20 years in the federal public service 39 229
2018 More than 20 years in the federal public service 30 94

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 42 71
2018 3 to 10 years in the federal public service 54 148
2018 11 to 20 years in the federal public service 49 229
2018 More than 20 years in the federal public service 51 94

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 71
2018 3 to 10 years in the federal public service 40 148
2018 11 to 20 years in the federal public service 36 229
2018 More than 20 years in the federal public service 40 94

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 40 71
2018 3 to 10 years in the federal public service 44 148
2018 11 to 20 years in the federal public service 34 229
2018 More than 20 years in the federal public service 36 94

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 47 71
2018 3 to 10 years in the federal public service 53 148
2018 11 to 20 years in the federal public service 50 229
2018 More than 20 years in the federal public service 53 94

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 71
2018 3 to 10 years in the federal public service 37 148
2018 11 to 20 years in the federal public service 34 229
2018 More than 20 years in the federal public service 38 94

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 7 148
2018 11 to 20 years in the federal public service 5 229

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 148
2018 11 to 20 years in the federal public service 11 229

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 56 71
2018 3 to 10 years in the federal public service 51 148
2018 11 to 20 years in the federal public service 43 229
2018 More than 20 years in the federal public service 47 94

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 27 71
2018 3 to 10 years in the federal public service 32 148
2018 11 to 20 years in the federal public service 26 229
2018 More than 20 years in the federal public service 17 94

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 13 71
2018 3 to 10 years in the federal public service 16 148
2018 11 to 20 years in the federal public service 14 229
2018 More than 20 years in the federal public service 17 94

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 64 71
2018 3 to 10 years in the federal public service 51 148
2018 11 to 20 years in the federal public service 53 228
2018 More than 20 years in the federal public service 51 94

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 71
2018 3 to 10 years in the federal public service 29 148
2018 11 to 20 years in the federal public service 29 228
2018 More than 20 years in the federal public service 23 94

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 7 148
2018 11 to 20 years in the federal public service 10 228

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 25 148
2018 11 to 20 years in the federal public service 19 228

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 148
2018 11 to 20 years in the federal public service 9 228

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 7 148
2018 11 to 20 years in the federal public service 3 228

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 14 71
2018 3 to 10 years in the federal public service 15 148
2018 11 to 20 years in the federal public service 13 228
2018 More than 20 years in the federal public service 19 94

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 7 71
2018 3 to 10 years in the federal public service 15 148
2018 11 to 20 years in the federal public service 7 228
2018 More than 20 years in the federal public service 9 94

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 22 71
2018 3 to 10 years in the federal public service 24 148
2018 11 to 20 years in the federal public service 29 228
2018 More than 20 years in the federal public service 25 94

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 69
2018 3 to 10 years in the federal public service 8 138
2018 11 to 20 years in the federal public service 10 222
2018 More than 20 years in the federal public service 9 91

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 69
2018 3 to 10 years in the federal public service 14 138
2018 11 to 20 years in the federal public service 16 222
2018 More than 20 years in the federal public service 13 91

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 69
2018 3 to 10 years in the federal public service 5 138
2018 11 to 20 years in the federal public service 6 222
2018 More than 20 years in the federal public service 5 91

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 7 69
2018 3 to 10 years in the federal public service 9 138
2018 11 to 20 years in the federal public service 6 222
2018 More than 20 years in the federal public service 12 91

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 69
2018 3 to 10 years in the federal public service 10 138
2018 11 to 20 years in the federal public service 10 222
2018 More than 20 years in the federal public service 13 91

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 8 69
2018 3 to 10 years in the federal public service 10 138
2018 11 to 20 years in the federal public service 10 222
2018 More than 20 years in the federal public service 18 91

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 9 69
2018 3 to 10 years in the federal public service 14 138
2018 11 to 20 years in the federal public service 9 222
2018 More than 20 years in the federal public service 6 91

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 69
2018 3 to 10 years in the federal public service 18 138
2018 11 to 20 years in the federal public service 9 222
2018 More than 20 years in the federal public service 7 91

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 11 69
2018 3 to 10 years in the federal public service 15 138
2018 11 to 20 years in the federal public service 8 222
2018 More than 20 years in the federal public service 11 91

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 69
2018 3 to 10 years in the federal public service 38 138
2018 11 to 20 years in the federal public service 30 222
2018 More than 20 years in the federal public service 26 91

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 10 69
2018 3 to 10 years in the federal public service 10 138
2018 11 to 20 years in the federal public service 5 222
2018 More than 20 years in the federal public service 8 91

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 44 69
2018 3 to 10 years in the federal public service 56 138
2018 11 to 20 years in the federal public service 43 222
2018 More than 20 years in the federal public service 41 91

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 49 69
2018 3 to 10 years in the federal public service 67 138
2018 11 to 20 years in the federal public service 60 222
2018 More than 20 years in the federal public service 69 91

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 7 138
2018 11 to 20 years in the federal public service 3 222

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 13 69
2018 3 to 10 years in the federal public service 14 138
2018 11 to 20 years in the federal public service 13 222
2018 More than 20 years in the federal public service 16 91

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 17 16 20 8 7 26 7 49 21 483
2018 3 to 10 years in the federal public service 11 18 25 10 10 21 5 39 28 773
2018 11 to 20 years in the federal public service 9 18 27 13 12 16 5 34 31 984
2018 More than 20 years in the federal public service 15 20 25 11 13 12 5 41 29 402

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 27 18 9 4 9 1 65 14 481
2018 3 to 10 years in the federal public service 21 31 23 8 8 8 0 57 18 774
2018 11 to 20 years in the federal public service 20 30 24 10 9 6 1 54 21 982
2018 More than 20 years in the federal public service 22 33 18 9 10 5 3 60 21 400

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 9 91 489
2018 3 to 10 years in the federal public service 12 88 778
2018 11 to 20 years in the federal public service 13 87 984
2018 More than 20 years in the federal public service 14 86 400

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 53 42
2018 3 to 10 years in the federal public service 33 92
2018 11 to 20 years in the federal public service 29 124
2018 More than 20 years in the federal public service 44 55

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 62 42
2018 3 to 10 years in the federal public service 70 92
2018 11 to 20 years in the federal public service 64 124
2018 More than 20 years in the federal public service 76 55

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 6 92
2018 11 to 20 years in the federal public service 5 124

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 9 124

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 42
2018 3 to 10 years in the federal public service 14 92
2018 11 to 20 years in the federal public service 18 124
2018 More than 20 years in the federal public service 10 55

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 92
2018 11 to 20 years in the federal public service 11 124

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 58 42
2018 3 to 10 years in the federal public service 40 93
2018 11 to 20 years in the federal public service 44 124
2018 More than 20 years in the federal public service 59 54

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 42
2018 3 to 10 years in the federal public service 29 93
2018 11 to 20 years in the federal public service 17 124
2018 More than 20 years in the federal public service 38 54

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 42
2018 3 to 10 years in the federal public service 16 93
2018 11 to 20 years in the federal public service 12 124
2018 More than 20 years in the federal public service 29 54

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 93
2018 More than 20 years in the federal public service 0 54

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 17 42
2018 3 to 10 years in the federal public service 21 93
2018 11 to 20 years in the federal public service 16 124
2018 More than 20 years in the federal public service 23 54

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 42
2018 3 to 10 years in the federal public service 22 93
2018 11 to 20 years in the federal public service 18 124
2018 More than 20 years in the federal public service 13 54

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 42
2018 11 to 20 years in the federal public service 3 124

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 42
2018 More than 20 years in the federal public service 0 54

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 6 93
2018 11 to 20 years in the federal public service 10 124

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 8 93
2018 11 to 20 years in the federal public service 14 124

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 42
2018 3 to 10 years in the federal public service 0 93
2018 11 to 20 years in the federal public service 0 124
2018 More than 20 years in the federal public service 0 54

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 93
2018 11 to 20 years in the federal public service 14 124

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 0 124
2018 More than 20 years in the federal public service 0 54

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 14 93
2018 11 to 20 years in the federal public service 15 124

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 20 42
2018 3 to 10 years in the federal public service 31 93
2018 11 to 20 years in the federal public service 25 124
2018 More than 20 years in the federal public service 24 55

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 11 93
2018 11 to 20 years in the federal public service 14 124

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 42
2018 11 to 20 years in the federal public service 5 124

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 12 93
2018 11 to 20 years in the federal public service 12 124

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 4 124

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 14 42
2018 3 to 10 years in the federal public service 5 93
2018 11 to 20 years in the federal public service 8 124
2018 More than 20 years in the federal public service 12 55

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 93
2018 11 to 20 years in the federal public service 8 124

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 63 42
2018 3 to 10 years in the federal public service 55 93
2018 11 to 20 years in the federal public service 52 124
2018 More than 20 years in the federal public service 52 55

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 9 41
2018 11 to 20 years in the federal public service 7 123

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 14 92
2018 11 to 20 years in the federal public service 15 123

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 11 52

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in the federal public service 0 52

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in the federal public service 3 123

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 10 92
2018 11 to 20 years in the federal public service 4 123

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 12 92
2018 11 to 20 years in the federal public service 8 123

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 11 92
2018 11 to 20 years in the federal public service 8 123

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 12 41
2018 3 to 10 years in the federal public service 22 92
2018 11 to 20 years in the federal public service 23 123
2018 More than 20 years in the federal public service 22 52

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in the federal public service 11 92
2018 More than 20 years in the federal public service 12 52

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 32 41
2018 3 to 10 years in the federal public service 43 92
2018 11 to 20 years in the federal public service 37 123
2018 More than 20 years in the federal public service 40 52

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 41
2018 3 to 10 years in the federal public service 0 92

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 45 41
2018 3 to 10 years in the federal public service 60 92
2018 11 to 20 years in the federal public service 64 123
2018 More than 20 years in the federal public service 68 52

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 0 41

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 16 41
2018 3 to 10 years in the federal public service 19 92
2018 11 to 20 years in the federal public service 18 121
2018 More than 20 years in the federal public service 9 52

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 20 16 21 5 3 29 6 56 12 487
2018 3 to 10 years in the federal public service 12 18 31 5 6 24 4 42 15 771
2018 11 to 20 years in the federal public service 11 17 31 8 7 23 4 39 20 984
2018 More than 20 years in the federal public service 16 20 29 5 9 17 5 46 17 395

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 34 26 20 5 4 10 2 68 10 486
2018 3 to 10 years in the federal public service 21 28 27 7 6 10 1 56 14 777
2018 11 to 20 years in the federal public service 19 33 25 9 6 8 1 56 17 978
2018 More than 20 years in the federal public service 27 27 23 6 9 6 3 60 16 398
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 63 21 9 2 3 1 0 85 5 481
2018 3 to 10 years in the federal public service 57 22 9 5 6 1 0 79 11 769
2018 11 to 20 years in the federal public service 51 26 11 4 5 2 0 79 9 971
2018 More than 20 years in the federal public service 49 21 14 7 8 1 0 71 15 395

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 37 17 13 4 4 0 64 18 488
2018 3 to 10 years in the federal public service 19 45 19 9 7 2 0 65 16 769
2018 11 to 20 years in the federal public service 23 45 16 9 6 1 0 68 15 981
2018 More than 20 years in the federal public service 22 46 18 7 4 1 3 70 11 395

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 26 32 17 13 8 3 1 60 22 487
2018 3 to 10 years in the federal public service 14 33 21 20 11 1 0 48 31 774
2018 11 to 20 years in the federal public service 13 35 19 19 12 1 0 49 32 989
2018 More than 20 years in the federal public service 17 33 19 15 11 1 3 53 27 394

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 21 24 22 16 17 0 0 45 33 486
2018 3 to 10 years in the federal public service 12 20 25 16 26 0 1 32 43 777
2018 11 to 20 years in the federal public service 19 22 23 15 19 0 1 42 35 985
2018 More than 20 years in the federal public service 20 22 21 14 19 0 3 43 35 396

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 24 29 28 12 8 0 0 53 20 488
2018 3 to 10 years in the federal public service 17 24 29 17 14 0 0 40 31 774
2018 11 to 20 years in the federal public service 13 27 27 16 17 0 0 39 33 986
2018 More than 20 years in the federal public service 15 18 28 17 19 0 2 34 37 396

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 35 31 19 9 4 2 0 68 13 482
2018 3 to 10 years in the federal public service 22 33 22 13 7 1 1 56 21 771
2018 11 to 20 years in the federal public service 17 31 26 13 11 0 1 49 25 979
2018 More than 20 years in the federal public service 14 29 30 16 8 0 3 44 25 398

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 28 23 21 13 13 1 2 52 27 485
2018 3 to 10 years in the federal public service 18 20 23 18 21 0 0 38 39 774
2018 11 to 20 years in the federal public service 14 21 24 17 22 1 0 35 40 975
2018 More than 20 years in the federal public service 15 22 24 16 21 0 2 38 38 397

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 52 27 10 4 2 1 4 83 7 486
2018 3 to 10 years in the federal public service 46 23 15 6 5 1 4 72 12 774
2018 11 to 20 years in the federal public service 37 29 14 6 8 0 6 70 15 981
2018 More than 20 years in the federal public service 34 28 17 8 6 0 7 67 15 394

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 27 16 10 7 0 0 68 16 486
2018 3 to 10 years in the federal public service 25 28 22 12 11 1 0 54 24 774
2018 11 to 20 years in the federal public service 22 28 24 10 14 0 1 51 25 984
2018 More than 20 years in the federal public service 27 27 23 12 8 0 3 55 21 396

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 35 31 19 10 4 1 1 67 14 484
2018 3 to 10 years in the federal public service 23 36 22 12 6 1 0 60 18 772
2018 11 to 20 years in the federal public service 19 34 26 10 8 1 1 55 18 982
2018 More than 20 years in the federal public service 19 31 27 13 8 0 2 51 22 400

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 34 20 10 5 0 1 65 15 484
2018 3 to 10 years in the federal public service 18 31 25 14 10 1 1 50 25 774
2018 11 to 20 years in the federal public service 14 29 30 15 10 1 1 44 25 981
2018 More than 20 years in the federal public service 16 26 28 20 10 0 2 42 30 394

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 29 31 21 9 9 0 0 61 18 481
2018 3 to 10 years in the federal public service 23 32 21 13 9 1 1 56 23 774
2018 11 to 20 years in the federal public service 21 30 25 12 10 1 0 52 23 978
2018 More than 20 years in the federal public service 18 32 25 13 9 0 2 51 23 402

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 31 35 18 10 5 0 0 67 15 481
2018 3 to 10 years in the federal public service 25 31 24 13 7 0 1 56 19 768
2018 11 to 20 years in the federal public service 24 32 21 14 7 0 1 57 22 979
2018 More than 20 years in the federal public service 22 29 23 15 9 0 2 52 24 399

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 57 24 13 4 2 0 1 81 6 477
2018 3 to 10 years in the federal public service 47 24 14 7 6 0 1 72 13 770
2018 11 to 20 years in the federal public service 46 25 15 7 5 0 1 72 13 974
2018 More than 20 years in the federal public service 44 26 13 8 5 1 3 73 13 395

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 71 14 6 2 2 0 5 90 4 478
2018 3 to 10 years in the federal public service 64 17 7 3 3 1 4 85 7 767
2018 11 to 20 years in the federal public service 65 15 9 3 3 1 4 85 6 978
2018 More than 20 years in the federal public service 62 17 6 2 4 2 6 86 7 395

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 70 13 7 4 3 0 2 85 7 482
2018 3 to 10 years in the federal public service 60 17 10 4 5 1 2 79 10 773
2018 11 to 20 years in the federal public service 58 18 10 5 6 1 2 79 11 978
2018 More than 20 years in the federal public service 58 17 9 6 5 1 5 79 11 402

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 53 30 10 4 1 1 1 84 6 484
2018 3 to 10 years in the federal public service 47 29 14 5 4 0 1 77 9 776
2018 11 to 20 years in the federal public service 48 29 13 5 4 0 1 78 9 983
2018 More than 20 years in the federal public service 45 37 12 2 2 0 2 83 5 396

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 63 19 7 6 5 1 0 83 10 480
2018 3 to 10 years in the federal public service 51 20 13 9 5 0 1 72 14 769
2018 11 to 20 years in the federal public service 47 24 15 6 7 1 0 72 13 981
2018 More than 20 years in the federal public service 50 21 11 9 6 1 3 73 15 396

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 61 5 2 1 0 1 30 95 2 481
2018 3 to 10 years in the federal public service 53 10 5 1 2 1 28 88 5 771
2018 11 to 20 years in the federal public service 44 16 8 3 1 0 26 82 6 979
2018 More than 20 years in the federal public service 45 16 7 2 1 0 28 86 5 392

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 58 21 10 3 1 1 6 85 5 480
2018 3 to 10 years in the federal public service 53 22 12 5 2 1 4 79 8 773
2018 11 to 20 years in the federal public service 51 25 12 5 2 1 4 80 7 979
2018 More than 20 years in the federal public service 51 29 10 3 1 0 5 85 5 397

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 52 18 12 6 11 1 1 71 17 483
2018 3 to 10 years in the federal public service 60 18 8 4 7 1 3 81 11 777
2018 11 to 20 years in the federal public service 64 16 9 3 5 1 2 83 9 980
2018 More than 20 years in the federal public service 74 13 5 1 1 0 5 92 3 397

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 54 27 13 4 1 0 1 82 5 481
2018 3 to 10 years in the federal public service 47 31 13 4 3 1 1 80 7 773
2018 11 to 20 years in the federal public service 47 29 15 5 2 0 2 77 7 981
2018 More than 20 years in the federal public service 53 25 13 4 1 0 3 81 5 396

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 21 36 29 10 3 0 0 57 14 486
2018 3 to 10 years in the federal public service 11 30 36 16 7 0 0 41 24 780
2018 11 to 20 years in the federal public service 8 31 38 16 7 0 0 39 23 984
2018 More than 20 years in the federal public service 12 24 41 16 5 0 3 36 21 400

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 8 14 36 29 13 0 0 42 22 477
2018 3 to 10 years in the federal public service 13 23 36 20 8 0 0 28 37 765
2018 11 to 20 years in the federal public service 13 24 42 16 5 0 0 21 37 970
2018 More than 20 years in the federal public service 12 20 43 17 6 0 2 23 33 395
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 30 26 13 17 10 3 1 31 69 487
2018 3 to 10 years in the federal public service 15 22 25 17 21 0 1 15 85 781
2018 11 to 20 years in the federal public service 23 29 22 12 13 2 0 23 77 984
2018 More than 20 years in the federal public service 29 26 21 13 8 2 1 30 70 400

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 33 326
2018 3 to 10 years in the federal public service 34 658
2018 11 to 20 years in the federal public service 23 736
2018 More than 20 years in the federal public service 13 269

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 36 327
2018 3 to 10 years in the federal public service 42 658
2018 11 to 20 years in the federal public service 32 736
2018 More than 20 years in the federal public service 30 269

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 25 326
2018 3 to 10 years in the federal public service 25 658
2018 11 to 20 years in the federal public service 25 736
2018 More than 20 years in the federal public service 20 269

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 33 327
2018 3 to 10 years in the federal public service 46 658
2018 11 to 20 years in the federal public service 48 736
2018 More than 20 years in the federal public service 45 269

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 1 326
2018 3 to 10 years in the federal public service 9 658
2018 11 to 20 years in the federal public service 9 736
2018 More than 20 years in the federal public service 2 269

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 19 327
2018 3 to 10 years in the federal public service 37 658
2018 11 to 20 years in the federal public service 33 736
2018 More than 20 years in the federal public service 34 269

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in the federal public service 33 326
2018 3 to 10 years in the federal public service 29 658
2018 11 to 20 years in the federal public service 32 736
2018 More than 20 years in the federal public service 34 269

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 51 17 9 6 12 309
2018 3 to 10 years in the federal public service 3 33 20 13 6 25 635
2018 11 to 20 years in the federal public service 4 37 19 11 6 24 702
2018 More than 20 years in the federal public service 3 37 17 16 10 18 247

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 59 323
2018 3 to 10 years in the federal public service 28 72 656
2018 11 to 20 years in the federal public service 31 69 728
2018 More than 20 years in the federal public service 32 68 264

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 41 17 16 7 6 2 10 67 15 486
2018 3 to 10 years in the federal public service 27 22 20 11 13 1 7 53 25 779
2018 11 to 20 years in the federal public service 36 15 14 13 14 1 7 56 29 984
2018 More than 20 years in the federal public service 37 17 12 10 12 2 10 61 26 395

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 16 25 18 18 18 2 4 43 38 323
2018 3 to 10 years in the federal public service 7 24 18 18 29 1 3 32 49 657
2018 11 to 20 years in the federal public service 7 17 20 18 30 2 5 26 52 735
2018 More than 20 years in the federal public service 6 18 16 21 29 1 9 26 55 267

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in the federal public service 6 15 20 21 29 3 6 23 55 325
2018 3 to 10 years in the federal public service 3 11 14 17 51 2 2 14 71 654
2018 11 to 20 years in the federal public service 2 8 17 17 49 1 5 11 70 736
2018 More than 20 years in the federal public service 3 11 15 18 49 1 4 14 70 266
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