2018 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 44 12 8 3 0 0 76 12 933
2018 3 to 10 years in current department or agency 32 38 14 11 6 0 0 70 16 859
2018 11 to 20 years in current department or agency 34 44 10 7 5 0 0 78 12 614
2018 More than 20 years in current department or agency 41 39 12 6 2 0 0 80 8 204

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 13 10 6 0 0 72 15 926
2018 3 to 10 years in current department or agency 23 36 12 15 13 0 0 60 28 861
2018 11 to 20 years in current department or agency 22 39 13 16 10 0 0 62 26 610
2018 More than 20 years in current department or agency 30 35 17 11 7 0 0 65 18 208

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 33 11 5 1 0 0 83 6 926
2018 3 to 10 years in current department or agency 48 37 10 4 2 0 0 85 6 856
2018 11 to 20 years in current department or agency 53 35 8 3 1 0 0 88 4 609
2018 More than 20 years in current department or agency 70 18 5 2 4 0 0 89 6 206

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 39 11 7 3 0 0 79 10 930
2018 3 to 10 years in current department or agency 36 38 14 8 3 0 0 75 12 863
2018 11 to 20 years in current department or agency 36 42 10 8 4 0 0 79 12 614
2018 More than 20 years in current department or agency 57 32 7 2 1 0 0 89 4 209

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 31 18 8 6 1 0 67 15 931
2018 3 to 10 years in current department or agency 23 31 19 15 12 1 0 54 27 856
2018 11 to 20 years in current department or agency 20 33 22 12 13 0 0 52 25 615
2018 More than 20 years in current department or agency 35 33 16 9 7 1 1 68 16 205

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 33 17 10 5 0 0 68 15 930
2018 3 to 10 years in current department or agency 24 33 17 16 10 0 0 57 26 853
2018 11 to 20 years in current department or agency 18 35 24 12 10 0 0 53 23 611
2018 More than 20 years in current department or agency 33 33 18 9 7 0 0 67 16 208

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 20 20 13 10 4 0 54 24 935
2018 3 to 10 years in current department or agency 23 24 19 15 16 3 0 49 32 857
2018 11 to 20 years in current department or agency 22 28 18 15 13 2 1 52 29 616
2018 More than 20 years in current department or agency 40 25 17 8 5 4 1 69 14 207
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 29 11 6 4 2 1 79 10 929
2018 3 to 10 years in current department or agency 43 28 12 10 6 2 0 72 16 854
2018 11 to 20 years in current department or agency 42 31 11 9 6 1 1 73 15 606
2018 More than 20 years in current department or agency 46 26 11 7 8 2 1 74 15 205

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 30 11 9 4 0 1 76 13 928
2018 3 to 10 years in current department or agency 40 30 10 11 7 2 0 71 19 853
2018 11 to 20 years in current department or agency 39 29 14 9 8 0 1 69 17 605
2018 More than 20 years in current department or agency 41 25 11 9 12 1 1 67 21 204

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 26 10 6 5 0 0 78 12 928
2018 3 to 10 years in current department or agency 45 27 11 8 7 1 0 73 16 853
2018 11 to 20 years in current department or agency 44 27 14 8 7 0 0 71 16 610
2018 More than 20 years in current department or agency 53 21 9 6 11 1 0 74 17 203

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 30 14 7 5 6 0 72 13 939
2018 3 to 10 years in current department or agency 22 32 19 11 13 3 0 56 25 856
2018 11 to 20 years in current department or agency 19 33 18 14 10 6 0 55 26 616
2018 More than 20 years in current department or agency 23 28 18 13 7 6 4 57 22 210

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 30 15 9 8 3 0 68 17 936
2018 3 to 10 years in current department or agency 20 31 17 14 16 1 0 52 30 864
2018 11 to 20 years in current department or agency 17 32 19 17 13 1 0 50 31 613
2018 More than 20 years in current department or agency 21 32 18 14 8 2 4 57 24 210

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 30 17 13 9 6 0 59 23 933
2018 3 to 10 years in current department or agency 12 28 21 17 16 5 0 42 35 859
2018 11 to 20 years in current department or agency 11 27 23 20 15 4 0 39 37 615
2018 More than 20 years in current department or agency 16 28 19 19 12 3 3 47 33 209

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 30 17 16 12 2 0 54 29 936
2018 3 to 10 years in current department or agency 12 28 16 22 20 3 0 41 43 859
2018 11 to 20 years in current department or agency 10 31 18 20 18 2 0 42 39 617
2018 More than 20 years in current department or agency 15 29 17 14 18 4 3 48 34 209
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 34 16 12 6 1 0 66 18 934
2018 3 to 10 years in current department or agency 22 31 16 15 15 0 0 53 30 865
2018 11 to 20 years in current department or agency 22 35 14 15 13 0 0 58 28 614
2018 More than 20 years in current department or agency 25 34 19 10 12 0 0 59 21 207

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 42 13 13 7 0 0 67 20 935
2018 3 to 10 years in current department or agency 24 43 11 14 8 0 0 67 22 859
2018 11 to 20 years in current department or agency 27 42 14 9 8 0 0 70 16 613
2018 More than 20 years in current department or agency 32 45 12 8 4 0 0 76 12 209

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 20 22 12 13 17 4 40 32 933
2018 3 to 10 years in current department or agency 11 21 20 18 19 9 2 36 41 859
2018 11 to 20 years in current department or agency 12 24 20 20 14 8 2 40 38 609
2018 More than 20 years in current department or agency 14 30 16 13 16 7 4 49 33 207

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 34 11 9 5 1 1 74 15 931
2018 3 to 10 years in current department or agency 37 31 13 10 8 1 0 69 18 855
2018 11 to 20 years in current department or agency 35 35 12 10 8 0 0 70 18 610
2018 More than 20 years in current department or agency 43 28 13 10 5 0 1 72 15 205

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 29 20 4 9 5 6 62 15 146
2018 3 to 10 years in current department or agency 18 35 19 11 12 1 5 56 24 237
2018 11 to 20 years in current department or agency 23 34 13 19 5 1 5 61 26 205
2018 More than 20 years in current department or agency 36 28 21 8 6 1 0 65 14 84

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 43 10 16 8 0 0 66 24 935
2018 3 to 10 years in current department or agency 19 42 10 17 10 0 0 62 28 865
2018 11 to 20 years in current department or agency 21 41 12 18 7 0 0 63 25 613
2018 More than 20 years in current department or agency 27 46 8 10 5 0 4 77 15 209

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 39 9 10 3 0 0 79 12 933
2018 3 to 10 years in current department or agency 38 37 13 8 4 0 0 75 12 865
2018 11 to 20 years in current department or agency 44 37 9 5 4 0 0 82 9 610
2018 More than 20 years in current department or agency 48 36 9 3 2 0 0 85 6 207

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 37 7 9 4 0 0 80 13 926
2018 3 to 10 years in current department or agency 43 39 8 5 4 0 0 83 9 858
2018 11 to 20 years in current department or agency 50 34 5 8 2 0 0 85 10 611
2018 More than 20 years in current department or agency 52 32 8 3 3 0 0 85 7 208

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 32 14 11 9 4 0 63 22 938
2018 3 to 10 years in current department or agency 14 30 19 18 16 2 0 45 36 858
2018 11 to 20 years in current department or agency 15 31 17 19 15 3 0 47 36 611
2018 More than 20 years in current department or agency 17 34 26 11 9 1 1 53 21 208

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 28 13 15 13 5 1 57 29 935
2018 3 to 10 years in current department or agency 15 26 17 17 23 2 1 41 41 860
2018 11 to 20 years in current department or agency 13 18 20 18 25 3 2 33 46 614
2018 More than 20 years in current department or agency 16 23 17 16 21 3 5 42 40 208

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 40 13 11 5 0 0 71 16 928
2018 3 to 10 years in current department or agency 23 41 13 12 11 0 0 64 24 859
2018 11 to 20 years in current department or agency 26 40 13 12 9 0 0 66 21 611
2018 More than 20 years in current department or agency 40 35 10 9 6 0 0 75 15 209

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 33 15 9 5 0 0 71 14 930
2018 3 to 10 years in current department or agency 29 35 16 12 8 0 0 64 20 860
2018 11 to 20 years in current department or agency 29 35 17 10 8 0 0 65 18 613
2018 More than 20 years in current department or agency 38 34 14 10 4 0 0 72 14 207

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 36 14 12 5 0 0 69 17 929
2018 3 to 10 years in current department or agency 24 35 15 15 11 0 0 59 25 861
2018 11 to 20 years in current department or agency 23 38 17 12 10 0 0 62 22 609
2018 More than 20 years in current department or agency 32 37 16 8 6 0 0 70 14 207

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 37 19 10 5 3 0 65 16 938
2018 3 to 10 years in current department or agency 15 36 24 13 9 3 0 52 23 861
2018 11 to 20 years in current department or agency 15 35 23 13 9 4 1 53 23 615
2018 More than 20 years in current department or agency 22 31 21 14 7 4 1 56 22 209

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 11 9 4 0 0 76 13 934
2018 3 to 10 years in current department or agency 34 34 11 12 8 0 0 69 20 865
2018 11 to 20 years in current department or agency 35 34 11 12 8 0 0 70 20 615
2018 More than 20 years in current department or agency 32 42 14 11 2 0 0 73 13 208

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 32 15 9 5 1 0 71 13 936
2018 3 to 10 years in current department or agency 28 28 24 10 8 0 1 57 19 863
2018 11 to 20 years in current department or agency 29 32 17 12 9 0 1 62 21 612
2018 More than 20 years in current department or agency 25 33 23 9 9 0 1 59 18 209

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 27 39 939
2018 3 to 10 years in current department or agency 34 28 38 859
2018 11 to 20 years in current department or agency 28 31 41 616
2018 More than 20 years in current department or agency 29 42 29 208

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 27 31 9 22 9 335
2018 3 to 10 years in current department or agency 9 28 44 8 1 11 308
2018 11 to 20 years in current department or agency 23 27 37 8 0 6 185
2018 More than 20 years in current department or agency 75 6 9 5 1 3 63
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 43 9 5 2 0 0 84 7 932
2018 3 to 10 years in current department or agency 41 38 11 6 3 1 0 80 9 864
2018 11 to 20 years in current department or agency 40 41 11 4 3 1 0 82 7 612
2018 More than 20 years in current department or agency 52 35 8 2 3 0 0 87 5 208

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 41 16 12 4 1 0 67 17 931
2018 3 to 10 years in current department or agency 18 42 17 15 7 1 0 60 23 854
2018 11 to 20 years in current department or agency 19 41 19 13 7 1 0 61 21 611
2018 More than 20 years in current department or agency 21 42 17 11 7 0 0 64 19 209

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 22 36 19 11 1 1 30 32 933
2018 3 to 10 years in current department or agency 15 26 39 11 6 1 1 18 42 866
2018 11 to 20 years in current department or agency 14 32 36 12 4 0 1 16 47 613
2018 More than 20 years in current department or agency 14 27 37 13 6 2 1 19 43 209

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 22 25 21 14 2 1 36 37 931
2018 3 to 10 years in current department or agency 19 25 28 17 7 1 1 25 46 864
2018 11 to 20 years in current department or agency 15 29 31 17 5 1 1 23 45 614
2018 More than 20 years in current department or agency 13 26 28 21 6 3 4 28 41 207

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 21 26 18 11 2 2 30 43 931
2018 3 to 10 years in current department or agency 23 26 28 14 5 1 2 20 51 861
2018 11 to 20 years in current department or agency 22 32 27 13 3 1 1 17 55 612
2018 More than 20 years in current department or agency 25 28 21 13 8 1 5 22 56 207

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 14 30 29 18 1 1 47 22 928
2018 3 to 10 years in current department or agency 11 17 33 25 10 1 2 36 29 863
2018 11 to 20 years in current department or agency 11 20 39 19 7 2 1 27 33 609
2018 More than 20 years in current department or agency 11 26 33 18 8 1 4 27 38 207

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 19 25 22 15 3 2 39 34 928
2018 3 to 10 years in current department or agency 23 27 25 15 7 1 1 23 51 863
2018 11 to 20 years in current department or agency 25 26 29 13 6 0 1 19 52 614
2018 More than 20 years in current department or agency 25 24 27 16 4 1 4 21 51 208

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 22 24 18 13 4 2 33 41 929
2018 3 to 10 years in current department or agency 21 23 29 15 8 1 3 24 46 862
2018 11 to 20 years in current department or agency 18 28 28 14 8 1 3 23 48 613
2018 More than 20 years in current department or agency 17 23 24 23 8 2 3 33 42 207

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 22 29 19 9 3 1 29 41 935
2018 3 to 10 years in current department or agency 24 25 31 14 5 1 2 19 49 864
2018 11 to 20 years in current department or agency 23 31 28 12 4 1 1 16 55 614
2018 More than 20 years in current department or agency 21 24 34 10 4 2 5 14 48 208

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 31 10 10 6 1 0 74 16 931
2018 3 to 10 years in current department or agency 34 31 11 12 11 1 0 66 23 860
2018 11 to 20 years in current department or agency 38 29 11 11 11 0 1 67 22 608
2018 More than 20 years in current department or agency 45 27 7 10 10 1 0 73 20 205

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 36 7 8 3 0 0 82 10 930
2018 3 to 10 years in current department or agency 38 37 10 11 5 0 0 74 16 857
2018 11 to 20 years in current department or agency 35 40 10 9 6 0 1 75 15 609
2018 More than 20 years in current department or agency 39 37 13 6 5 1 0 76 11 209

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 36 13 5 2 1 0 80 7 933
2018 3 to 10 years in current department or agency 32 42 12 8 5 1 0 75 13 855
2018 11 to 20 years in current department or agency 33 40 13 9 3 1 0 74 13 610
2018 More than 20 years in current department or agency 43 33 13 5 6 0 0 77 11 208

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 12 5 3 2 0 81 8 933
2018 3 to 10 years in current department or agency 34 39 13 6 5 2 0 75 11 856
2018 11 to 20 years in current department or agency 29 39 17 8 4 3 1 70 12 617
2018 More than 20 years in current department or agency 38 33 17 3 5 1 3 74 8 207

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 37 12 5 2 1 0 81 7 929
2018 3 to 10 years in current department or agency 32 41 14 6 5 1 0 74 12 856
2018 11 to 20 years in current department or agency 25 42 14 12 5 1 1 68 17 616
2018 More than 20 years in current department or agency 34 40 14 5 5 3 0 75 11 208

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 36 8 3 2 0 0 86 6 934
2018 3 to 10 years in current department or agency 36 38 13 8 5 0 0 74 13 857
2018 11 to 20 years in current department or agency 29 43 14 7 5 0 0 73 13 615
2018 More than 20 years in current department or agency 41 34 17 3 4 0 0 75 7 207

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 31 19 10 7 7 3 60 18 935
2018 3 to 10 years in current department or agency 18 29 20 15 13 3 1 50 29 858
2018 11 to 20 years in current department or agency 20 30 20 15 11 3 2 52 27 609
2018 More than 20 years in current department or agency 30 32 17 9 9 2 1 63 19 209

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 34 13 12 7 2 1 66 20 937
2018 3 to 10 years in current department or agency 27 35 15 14 7 2 0 64 21 859
2018 11 to 20 years in current department or agency 22 38 14 15 8 2 1 62 24 611
2018 More than 20 years in current department or agency 21 46 13 7 9 4 1 70 16 209

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 35 19 10 5 2 0 66 15 933
2018 3 to 10 years in current department or agency 20 39 21 12 7 2 0 59 19 856
2018 11 to 20 years in current department or agency 17 40 22 12 7 2 0 58 20 614
2018 More than 20 years in current department or agency 24 43 21 6 6 0 0 67 12 204

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 22 20 12 10 12 3 50 26 933
2018 3 to 10 years in current department or agency 12 24 19 18 19 7 1 40 40 860
2018 11 to 20 years in current department or agency 14 21 17 19 20 7 2 38 43 612
2018 More than 20 years in current department or agency 17 25 20 13 18 5 2 45 33 209

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 84 938
2018 3 to 10 years in current department or agency 21 79 860
2018 11 to 20 years in current department or agency 26 74 617
2018 More than 20 years in current department or agency 21 79 208

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 148
2018 3 to 10 years in current department or agency 45 182
2018 11 to 20 years in current department or agency 53 161
2018 More than 20 years in current department or agency 47 43

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 148
2018 3 to 10 years in current department or agency 66 182
2018 11 to 20 years in current department or agency 52 161
2018 More than 20 years in current department or agency 58 43

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 148
2018 3 to 10 years in current department or agency 11 182
2018 11 to 20 years in current department or agency 7 161
2018 More than 20 years in current department or agency 11 43

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 182
2018 More than 20 years in current department or agency 0 43

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 182
2018 11 to 20 years in current department or agency 12 161

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 182
2018 11 to 20 years in current department or agency 15 161

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 182
2018 11 to 20 years in current department or agency 6 161

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 148
2018 3 to 10 years in current department or agency 49 182
2018 11 to 20 years in current department or agency 46 162
2018 More than 20 years in current department or agency 32 43

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 148
2018 3 to 10 years in current department or agency 46 182
2018 11 to 20 years in current department or agency 38 162
2018 More than 20 years in current department or agency 24 43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 148
2018 3 to 10 years in current department or agency 52 182
2018 11 to 20 years in current department or agency 49 162
2018 More than 20 years in current department or agency 43 43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 148
2018 3 to 10 years in current department or agency 40 182
2018 11 to 20 years in current department or agency 33 162
2018 More than 20 years in current department or agency 32 43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 148
2018 3 to 10 years in current department or agency 44 182
2018 11 to 20 years in current department or agency 31 162
2018 More than 20 years in current department or agency 22 43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 148
2018 3 to 10 years in current department or agency 54 182
2018 11 to 20 years in current department or agency 50 162
2018 More than 20 years in current department or agency 49 43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 148
2018 3 to 10 years in current department or agency 41 182
2018 11 to 20 years in current department or agency 32 162
2018 More than 20 years in current department or agency 38 43

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 43

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 182
2018 11 to 20 years in current department or agency 5 162

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 182
2018 11 to 20 years in current department or agency 10 162

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 148
2018 3 to 10 years in current department or agency 53 182
2018 11 to 20 years in current department or agency 37 162
2018 More than 20 years in current department or agency 51 43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 148
2018 3 to 10 years in current department or agency 31 182
2018 11 to 20 years in current department or agency 22 162
2018 More than 20 years in current department or agency 12 43

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 148
2018 3 to 10 years in current department or agency 16 182
2018 11 to 20 years in current department or agency 14 162
2018 More than 20 years in current department or agency 17 43

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 148
2018 3 to 10 years in current department or agency 58 182
2018 11 to 20 years in current department or agency 47 161
2018 More than 20 years in current department or agency 52 43

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 148
2018 3 to 10 years in current department or agency 31 182
2018 11 to 20 years in current department or agency 24 161
2018 More than 20 years in current department or agency 26 43

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 182
2018 11 to 20 years in current department or agency 8 161

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 27 182
2018 11 to 20 years in current department or agency 15 161

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 182
2018 11 to 20 years in current department or agency 7 161

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 182
2018 11 to 20 years in current department or agency 3 161

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 148
2018 3 to 10 years in current department or agency 14 182
2018 11 to 20 years in current department or agency 10 161
2018 More than 20 years in current department or agency 18 43

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 148
2018 3 to 10 years in current department or agency 11 182
2018 11 to 20 years in current department or agency 7 161
2018 More than 20 years in current department or agency 12 43

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 148
2018 3 to 10 years in current department or agency 23 182
2018 11 to 20 years in current department or agency 32 161
2018 More than 20 years in current department or agency 23 43

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 144
2018 3 to 10 years in current department or agency 10 170
2018 11 to 20 years in current department or agency 9 157
2018 More than 20 years in current department or agency 8 42

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 170
2018 11 to 20 years in current department or agency 17 157

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 170
2018 11 to 20 years in current department or agency 5 157

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 144
2018 3 to 10 years in current department or agency 8 170
2018 11 to 20 years in current department or agency 6 157
2018 More than 20 years in current department or agency 16 42

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 170
2018 11 to 20 years in current department or agency 9 157

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 144
2018 3 to 10 years in current department or agency 8 170
2018 11 to 20 years in current department or agency 10 157
2018 More than 20 years in current department or agency 20 42

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 170
2018 11 to 20 years in current department or agency 6 157

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 170
2018 11 to 20 years in current department or agency 11 157

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 16 170
2018 11 to 20 years in current department or agency 8 157

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 144
2018 3 to 10 years in current department or agency 34 170
2018 11 to 20 years in current department or agency 28 157
2018 More than 20 years in current department or agency 20 42

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 170
2018 11 to 20 years in current department or agency 5 157

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 144
2018 3 to 10 years in current department or agency 56 170
2018 11 to 20 years in current department or agency 36 157
2018 More than 20 years in current department or agency 31 42

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 144
2018 More than 20 years in current department or agency 0 42

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 144
2018 3 to 10 years in current department or agency 68 170
2018 11 to 20 years in current department or agency 62 157
2018 More than 20 years in current department or agency 64 42

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 170
2018 11 to 20 years in current department or agency 3 157

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 144
2018 3 to 10 years in current department or agency 15 170
2018 11 to 20 years in current department or agency 12 157
2018 More than 20 years in current department or agency 16 42

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 16 22 7 7 26 6 46 21 935
2018 3 to 10 years in current department or agency 10 18 26 13 12 17 4 35 31 859
2018 11 to 20 years in current department or agency 9 18 26 13 13 14 6 34 33 616
2018 More than 20 years in current department or agency 16 22 25 11 10 9 7 46 25 210

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 27 22 8 5 10 1 62 14 933
2018 3 to 10 years in current department or agency 20 31 22 10 9 7 0 55 20 860
2018 11 to 20 years in current department or agency 19 30 22 12 11 5 1 53 24 613
2018 More than 20 years in current department or agency 20 41 16 6 7 5 5 68 14 209

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90 942
2018 3 to 10 years in current department or agency 11 89 861
2018 11 to 20 years in current department or agency 14 86 617
2018 More than 20 years in current department or agency 11 89 208

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 96
2018 3 to 10 years in current department or agency 29 102
2018 11 to 20 years in current department or agency 28 87
2018 More than 20 years in current department or agency 47 23

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 96
2018 3 to 10 years in current department or agency 72 102
2018 11 to 20 years in current department or agency 65 87
2018 More than 20 years in current department or agency 59 23

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 96
2018 3 to 10 years in current department or agency 6 102

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 96
2018 11 to 20 years in current department or agency 11 87

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 96
2018 3 to 10 years in current department or agency 16 102

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 96
2018 3 to 10 years in current department or agency 8 102

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 96
2018 3 to 10 years in current department or agency 42 101
2018 11 to 20 years in current department or agency 43 86
2018 More than 20 years in current department or agency 69 23

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 96
2018 3 to 10 years in current department or agency 25 101
2018 11 to 20 years in current department or agency 16 86
2018 More than 20 years in current department or agency 41 23

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 96
2018 3 to 10 years in current department or agency 14 101
2018 11 to 20 years in current department or agency 16 86
2018 More than 20 years in current department or agency 23 23

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 23

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 96
2018 3 to 10 years in current department or agency 19 101

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 96
2018 3 to 10 years in current department or agency 21 101

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 23

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 23

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96
2018 3 to 10 years in current department or agency 5 101
2018 11 to 20 years in current department or agency 11 86
2018 More than 20 years in current department or agency 0 23

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 96
2018 3 to 10 years in current department or agency 10 101
2018 11 to 20 years in current department or agency 12 86
2018 More than 20 years in current department or agency 0 23

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 96
2018 3 to 10 years in current department or agency 0 101
2018 11 to 20 years in current department or agency 0 86
2018 More than 20 years in current department or agency 0 23

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 96
2018 3 to 10 years in current department or agency 14 101

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 96
2018 3 to 10 years in current department or agency 0 101
2018 11 to 20 years in current department or agency 0 86
2018 More than 20 years in current department or agency 0 23

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 96
2018 3 to 10 years in current department or agency 12 101

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 96
2018 3 to 10 years in current department or agency 27 102
2018 11 to 20 years in current department or agency 27 87
2018 More than 20 years in current department or agency 29 23

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 96
2018 3 to 10 years in current department or agency 11 102

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 7 87
2018 More than 20 years in current department or agency 0 23

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 96
2018 3 to 10 years in current department or agency 12 102

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 23

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 96
2018 3 to 10 years in current department or agency 7 102

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 95
2018 3 to 10 years in current department or agency 6 102

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 96
2018 3 to 10 years in current department or agency 57 102
2018 11 to 20 years in current department or agency 48 87
2018 More than 20 years in current department or agency 55 23

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 95
2018 11 to 20 years in current department or agency 7 84

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 95
2018 3 to 10 years in current department or agency 11 101

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 22

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 22

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 95
2018 3 to 10 years in current department or agency 8 101

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 95
2018 3 to 10 years in current department or agency 13 101
2018 11 to 20 years in current department or agency 5 84
2018 More than 20 years in current department or agency 0 22

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 95
2018 3 to 10 years in current department or agency 13 101

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 95
2018 3 to 10 years in current department or agency 23 101

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 95
2018 3 to 10 years in current department or agency 6 101

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 95
2018 3 to 10 years in current department or agency 48 101
2018 11 to 20 years in current department or agency 32 84
2018 More than 20 years in current department or agency 27 22

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 101
2018 More than 20 years in current department or agency 0 22

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 95
2018 3 to 10 years in current department or agency 64 101
2018 11 to 20 years in current department or agency 64 84
2018 More than 20 years in current department or agency 62 22

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 101
2018 More than 20 years in current department or agency 0 22

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 95
2018 3 to 10 years in current department or agency 16 101

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 15 23 5 4 29 6 51 14 935
2018 3 to 10 years in current department or agency 11 19 34 5 6 22 3 40 15 859
2018 11 to 20 years in current department or agency 10 19 28 9 8 21 5 39 23 615
2018 More than 20 years in current department or agency 19 22 31 3 7 12 6 49 12 206

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 27 21 5 4 11 2 65 11 936
2018 3 to 10 years in current department or agency 21 28 28 7 6 9 1 55 14 860
2018 11 to 20 years in current department or agency 17 32 24 10 8 7 1 54 20 612
2018 More than 20 years in current department or agency 28 30 21 5 6 5 5 64 12 208
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 22 9 4 4 1 0 83 8 929
2018 3 to 10 years in current department or agency 54 22 11 5 6 2 0 78 11 852
2018 11 to 20 years in current department or agency 49 28 11 5 6 2 0 78 11 608
2018 More than 20 years in current department or agency 51 19 16 4 9 1 1 71 13 205

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 38 18 11 5 3 0 66 16 934
2018 3 to 10 years in current department or agency 19 48 17 9 6 2 0 68 15 859
2018 11 to 20 years in current department or agency 23 43 18 9 6 1 0 67 16 611
2018 More than 20 years in current department or agency 20 49 18 5 2 1 4 72 8 207

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 35 18 14 8 2 1 59 23 937
2018 3 to 10 years in current department or agency 12 35 19 20 12 1 0 48 33 861
2018 11 to 20 years in current department or agency 15 30 21 20 13 1 0 46 33 619
2018 More than 20 years in current department or agency 17 34 23 14 7 1 4 54 22 204

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 23 22 17 21 0 0 40 38 937
2018 3 to 10 years in current department or agency 14 21 26 15 24 0 0 35 39 860
2018 11 to 20 years in current department or agency 20 23 23 16 16 0 1 44 33 616
2018 More than 20 years in current department or agency 21 22 22 12 19 0 4 44 33 208

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 29 27 14 9 0 0 49 23 935
2018 3 to 10 years in current department or agency 14 23 28 18 17 0 0 37 35 863
2018 11 to 20 years in current department or agency 14 25 28 14 18 0 1 39 33 615
2018 More than 20 years in current department or agency 16 18 28 17 18 0 3 35 36 208

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 33 22 11 5 1 0 61 17 926
2018 3 to 10 years in current department or agency 20 32 23 14 9 1 1 53 24 859
2018 11 to 20 years in current department or agency 17 32 25 13 11 1 1 51 24 613
2018 More than 20 years in current department or agency 13 28 32 15 7 0 4 42 24 208

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 25 21 16 14 1 1 49 30 932
2018 3 to 10 years in current department or agency 16 17 23 19 24 0 0 34 43 858
2018 11 to 20 years in current department or agency 14 21 26 15 22 1 1 36 37 608
2018 More than 20 years in current department or agency 14 22 24 15 21 0 3 38 38 209

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 26 11 6 3 1 4 79 9 933
2018 3 to 10 years in current department or agency 41 26 16 7 6 1 3 69 14 860
2018 11 to 20 years in current department or agency 37 28 14 6 9 0 7 69 15 612
2018 More than 20 years in current department or agency 34 29 18 5 5 0 9 69 11 208

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 29 19 10 7 0 0 64 17 936
2018 3 to 10 years in current department or agency 23 26 23 13 14 1 0 50 27 862
2018 11 to 20 years in current department or agency 23 28 24 10 14 0 2 51 25 614
2018 More than 20 years in current department or agency 29 29 21 11 6 0 4 61 18 205

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 23 9 5 1 1 63 14 933
2018 3 to 10 years in current department or agency 20 35 22 13 8 1 0 56 22 861
2018 11 to 20 years in current department or agency 18 35 27 10 7 1 2 55 18 615
2018 More than 20 years in current department or agency 22 34 22 12 8 0 3 58 20 208

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 33 23 12 6 0 1 59 18 932
2018 3 to 10 years in current department or agency 15 29 27 16 11 1 1 45 28 861
2018 11 to 20 years in current department or agency 14 30 31 13 10 1 1 45 23 613
2018 More than 20 years in current department or agency 18 25 25 21 9 0 2 44 30 206

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 31 23 11 9 0 0 57 20 930
2018 3 to 10 years in current department or agency 21 32 21 14 11 1 1 54 25 861
2018 11 to 20 years in current department or agency 22 29 26 12 8 1 1 53 21 613
2018 More than 20 years in current department or agency 21 31 23 13 9 0 3 54 22 210

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 34 21 11 5 0 1 63 17 929
2018 3 to 10 years in current department or agency 24 31 24 13 8 0 0 55 21 858
2018 11 to 20 years in current department or agency 25 31 21 14 8 0 1 57 22 611
2018 More than 20 years in current department or agency 22 29 21 15 9 1 3 53 25 208

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 24 13 5 3 0 1 79 8 923
2018 3 to 10 years in current department or agency 45 26 14 8 6 0 1 72 14 857
2018 11 to 20 years in current department or agency 45 23 16 8 5 0 2 70 13 610
2018 More than 20 years in current department or agency 43 26 14 7 6 1 3 72 13 205

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 71 14 6 2 2 0 5 90 4 925
2018 3 to 10 years in current department or agency 64 16 7 4 3 1 3 85 8 854
2018 11 to 20 years in current department or agency 62 16 10 3 3 1 5 83 6 611
2018 More than 20 years in current department or agency 59 18 7 3 5 3 6 84 8 206

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 67 15 7 4 4 1 2 84 8 931
2018 3 to 10 years in current department or agency 59 17 11 5 6 1 1 78 11 861
2018 11 to 20 years in current department or agency 54 19 10 5 7 1 4 77 12 612
2018 More than 20 years in current department or agency 61 16 9 4 4 1 5 82 8 210

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 28 11 4 2 0 1 83 6 936
2018 3 to 10 years in current department or agency 46 32 13 5 4 0 1 78 9 859
2018 11 to 20 years in current department or agency 44 31 14 5 4 0 1 76 10 615
2018 More than 20 years in current department or agency 42 37 12 3 3 0 3 82 6 208

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 21 9 6 5 1 0 81 10 931
2018 3 to 10 years in current department or agency 48 21 14 10 7 0 1 69 17 855
2018 11 to 20 years in current department or agency 46 24 15 6 6 1 1 71 13 613
2018 More than 20 years in current department or agency 54 20 11 6 5 1 4 78 11 206

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 9 4 2 0 0 29 92 3 928
2018 3 to 10 years in current department or agency 50 12 6 2 2 1 27 87 6 855
2018 11 to 20 years in current department or agency 44 16 8 3 2 0 26 83 6 612
2018 More than 20 years in current department or agency 43 16 6 3 2 1 29 85 6 205

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 22 10 4 1 1 4 84 6 928
2018 3 to 10 years in current department or agency 51 23 13 5 2 1 5 78 8 855
2018 11 to 20 years in current department or agency 50 28 10 5 2 1 4 82 7 615
2018 More than 20 years in current department or agency 52 28 10 2 1 1 6 86 4 209

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 16 10 5 8 1 2 76 13 935
2018 3 to 10 years in current department or agency 61 18 8 3 6 1 3 82 10 858
2018 11 to 20 years in current department or agency 65 16 8 4 4 1 2 84 8 614
2018 More than 20 years in current department or agency 75 13 3 1 1 1 7 94 2 208

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 29 13 4 1 0 1 81 5 931
2018 3 to 10 years in current department or agency 48 30 14 4 3 0 1 79 7 858
2018 11 to 20 years in current department or agency 46 28 15 5 2 0 2 77 8 612
2018 More than 20 years in current department or agency 55 23 14 3 1 1 4 81 4 208

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 34 33 11 4 0 0 51 15 939
2018 3 to 10 years in current department or agency 10 28 36 19 8 0 0 37 27 865
2018 11 to 20 years in current department or agency 9 30 38 14 8 0 0 39 23 615
2018 More than 20 years in current department or agency 11 26 39 15 4 0 5 39 20 209

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 39 26 10 0 0 37 25 920
2018 3 to 10 years in current department or agency 15 26 36 17 7 0 0 24 40 854
2018 11 to 20 years in current department or agency 13 23 41 16 6 0 0 22 36 607
2018 More than 20 years in current department or agency 12 16 48 17 5 0 3 23 28 207
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 23 19 16 15 2 1 24 76 940
2018 3 to 10 years in current department or agency 18 26 22 16 17 1 0 18 82 863
2018 11 to 20 years in current department or agency 25 30 22 11 11 1 1 25 75 617
2018 More than 20 years in current department or agency 33 24 21 12 6 3 2 34 66 209

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 706
2018 3 to 10 years in current department or agency 28 687
2018 11 to 20 years in current department or agency 21 450
2018 More than 20 years in current department or agency 15 128

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 707
2018 3 to 10 years in current department or agency 36 687
2018 11 to 20 years in current department or agency 30 450
2018 More than 20 years in current department or agency 29 128

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 706
2018 3 to 10 years in current department or agency 25 687
2018 11 to 20 years in current department or agency 26 450
2018 More than 20 years in current department or agency 19 128

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 707
2018 3 to 10 years in current department or agency 49 687
2018 11 to 20 years in current department or agency 48 450
2018 More than 20 years in current department or agency 46 128

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 706
2018 3 to 10 years in current department or agency 10 687
2018 11 to 20 years in current department or agency 8 450
2018 More than 20 years in current department or agency 1 128

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 707
2018 3 to 10 years in current department or agency 37 687
2018 11 to 20 years in current department or agency 31 450
2018 More than 20 years in current department or agency 36 128

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 706
2018 3 to 10 years in current department or agency 28 687
2018 11 to 20 years in current department or agency 32 450
2018 More than 20 years in current department or agency 31 128

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 42 19 10 6 19 678
2018 3 to 10 years in current department or agency 3 35 19 13 5 24 661
2018 11 to 20 years in current department or agency 4 37 17 13 7 22 424
2018 More than 20 years in current department or agency 3 40 14 13 10 19 113

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 70 701
2018 3 to 10 years in current department or agency 32 68 684
2018 11 to 20 years in current department or agency 31 69 444
2018 More than 20 years in current department or agency 36 64 124

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 18 18 10 9 1 7 58 22 938
2018 3 to 10 years in current department or agency 30 21 17 12 12 1 7 56 26 861
2018 11 to 20 years in current department or agency 39 14 13 11 14 1 9 58 28 613
2018 More than 20 years in current department or agency 38 17 10 6 13 3 13 66 23 207

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 21 18 19 25 2 4 35 46 703
2018 3 to 10 years in current department or agency 7 24 16 19 29 1 4 33 50 687
2018 11 to 20 years in current department or agency 6 15 22 20 28 2 7 24 53 448
2018 More than 20 years in current department or agency 5 19 18 18 28 2 11 27 53 126

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 11 17 20 41 2 5 17 65 703
2018 3 to 10 years in current department or agency 3 11 14 18 50 2 2 14 71 685
2018 11 to 20 years in current department or agency 2 10 18 14 50 1 5 12 68 449
2018 More than 20 years in current department or agency 1 12 15 19 47 2 4 14 70 125
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