2018 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 28 16 11 9 0 0 64 20 94
2018 Has not served in the Canadian military 33 42 12 8 4 0 0 75 13 2546

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 29 12 15 11 0 0 62 25 94
2018 Has not served in the Canadian military 27 38 13 13 9 0 0 65 22 2542

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 34 12 7 2 0 0 79 9 94
2018 Has not served in the Canadian military 52 34 9 4 1 0 0 85 5 2534

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 28 15 13 2 0 0 69 16 94
2018 Has not served in the Canadian military 39 39 11 7 3 0 0 78 10 2552

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 24 13 13 14 0 0 61 26 95
2018 Has not served in the Canadian military 27 32 19 11 9 1 0 59 21 2544

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 27 13 13 11 0 0 63 24 93
2018 Has not served in the Canadian military 27 34 19 12 8 0 0 61 20 2538

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 21 14 17 13 1 0 55 30 95
2018 Has not served in the Canadian military 27 23 19 14 12 3 0 53 27 2552
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 29 12 4 6 2 0 77 10 92
2018 Has not served in the Canadian military 45 29 11 8 5 2 0 75 14 2536

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 36 4 8 10 0 0 78 17 91
2018 Has not served in the Canadian military 42 29 11 10 7 1 0 72 17 2532

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 30 10 7 9 0 0 74 16 91
2018 Has not served in the Canadian military 48 26 11 7 7 1 0 74 14 2536

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 25 19 7 13 3 0 59 22 93
2018 Has not served in the Canadian military 26 31 17 11 9 5 1 61 21 2560

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 30 17 18 11 1 0 53 30 94
2018 Has not served in the Canadian military 25 31 17 13 12 2 1 58 25 2561

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 31 14 19 17 5 0 48 37 92
2018 Has not served in the Canadian military 17 29 20 16 13 5 0 48 31 2556

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 34 13 22 15 0 0 50 37 94
2018 Has not served in the Canadian military 16 29 17 18 17 3 0 46 36 2560
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 25 16 13 18 1 0 53 31 94
2018 Has not served in the Canadian military 26 34 16 14 11 0 0 60 24 2556

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 38 18 16 6 0 0 60 21 94
2018 Has not served in the Canadian military 26 43 12 12 7 0 0 69 19 2552

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 24 24 9 15 13 1 44 28 94
2018 Has not served in the Canadian military 12 22 20 16 15 12 3 39 37 2546

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 34 11 6 11 0 0 72 18 92
2018 Has not served in the Canadian military 38 33 12 10 7 1 0 71 17 2543

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 18 32 3 10 3 3 52 14 30
2018 Has not served in the Canadian military 23 33 17 13 8 2 5 60 22 650

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 34 15 16 12 0 0 57 29 94
2018 Has not served in the Canadian military 21 43 10 16 8 0 1 65 25 2559

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 35 10 9 4 0 0 77 14 94
2018 Has not served in the Canadian military 41 38 11 7 3 0 0 79 11 2552

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 35 6 6 5 0 0 83 11 93
2018 Has not served in the Canadian military 45 37 7 7 4 0 0 82 11 2541

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 39 17 8 15 2 0 60 23 95
2018 Has not served in the Canadian military 20 31 18 16 13 3 0 52 30 2552

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 15 28 15 20 1 1 36 36 95
2018 Has not served in the Canadian military 18 25 16 17 20 3 2 45 38 2554

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 39 11 10 8 0 0 71 18 93
2018 Has not served in the Canadian military 28 40 13 11 8 0 0 68 20 2544

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 28 19 8 9 0 0 64 18 94
2018 Has not served in the Canadian military 33 35 16 11 6 0 0 67 17 2546

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 33 16 9 11 0 0 64 20 94
2018 Has not served in the Canadian military 27 37 15 13 8 0 0 64 21 2542

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 39 23 5 8 0 0 64 13 95
2018 Has not served in the Canadian military 19 36 21 13 7 3 0 57 21 2560

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 31 14 9 6 1 0 71 16 94
2018 Has not served in the Canadian military 37 35 11 11 6 0 0 72 17 2559

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 26 22 12 4 0 1 61 16 94
2018 Has not served in the Canadian military 32 32 19 10 7 0 1 64 17 2559

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 33 30 37 95
2018 Has not served in the Canadian military 33 29 38 2559

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 13 16 30 31 6 4 34
2018 Has not served in the Canadian military 14 26 35 7 9 8 869
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 40 7 4 3 0 0 87 7 94
2018 Has not served in the Canadian military 41 40 10 5 3 1 0 82 8 2553

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 33 24 10 7 0 0 59 18 91
2018 Has not served in the Canadian military 21 42 17 14 6 1 0 63 20 2546

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 27 37 13 8 0 3 21 41 92
2018 Has not served in the Canadian military 13 26 37 14 7 1 1 22 40 2561

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 27 23 17 12 1 1 30 46 92
2018 Has not served in the Canadian military 16 25 28 19 9 2 1 29 42 2556

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 25 27 15 8 0 3 24 49 92
2018 Has not served in the Canadian military 22 26 27 15 7 1 2 23 49 2552

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 19 27 28 13 0 3 42 30 91
2018 Has not served in the Canadian military 10 18 34 24 12 1 2 37 28 2548

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 25 24 25 5 1 1 31 44 92
2018 Has not served in the Canadian military 21 23 26 17 10 1 2 27 46 2553

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 26 27 15 12 1 1 28 44 92
2018 Has not served in the Canadian military 19 24 27 17 10 2 3 27 45 2551

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 27 26 12 8 3 1 21 52 92
2018 Has not served in the Canadian military 21 25 30 15 6 2 2 22 48 2561

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 20 12 9 9 1 0 70 18 93
2018 Has not served in the Canadian military 38 30 10 11 9 1 0 69 20 2543

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 39 10 4 2 0 0 84 6 93
2018 Has not served in the Canadian military 40 37 9 9 5 0 0 77 14 2544

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 34 14 4 2 2 0 80 6 93
2018 Has not served in the Canadian military 36 39 13 7 4 1 0 76 11 2545

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 33 9 5 3 0 0 83 8 95
2018 Has not served in the Canadian military 36 38 14 6 4 2 0 75 10 2550

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 32 14 3 3 0 0 79 7 95
2018 Has not served in the Canadian military 34 40 13 7 4 1 0 75 12 2546

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 34 8 12 2 0 0 79 13 95
2018 Has not served in the Canadian military 39 38 12 6 4 0 0 78 10 2550

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 18 25 13 9 7 1 49 24 94
2018 Has not served in the Canadian military 21 31 19 13 10 4 2 55 25 2549

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 41 10 10 6 0 0 74 16 95
2018 Has not served in the Canadian military 26 36 14 13 8 2 1 64 21 2552

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 39 21 10 5 0 0 65 15 95
2018 Has not served in the Canadian military 23 38 20 11 6 2 0 62 17 2544

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 23 15 11 20 8 0 51 33 95
2018 Has not served in the Canadian military 16 23 19 16 16 9 2 43 35 2551

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 20 80 94
2018 Has not served in the Canadian military 21 79 2563

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 23 20
2018 Has not served in the Canadian military 49 523

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 20
2018 Has not served in the Canadian military 4 523

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 20
2018 Has not served in the Canadian military 10 523

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 20
2018 Has not served in the Canadian military 7 523

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 50 20
2018 Has not served in the Canadian military 43 524

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 37 20
2018 Has not served in the Canadian military 40 524

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 44 20
2018 Has not served in the Canadian military 50 524

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 54 20
2018 Has not served in the Canadian military 39 524

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 36 20
2018 Has not served in the Canadian military 37 524

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 28 20
2018 Has not served in the Canadian military 52 524

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 39 20
2018 Has not served in the Canadian military 34 524

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 55 20
2018 Has not served in the Canadian military 47 524

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 21 20
2018 Has not served in the Canadian military 26 524

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 51 20
2018 Has not served in the Canadian military 53 523

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 25 20
2018 Has not served in the Canadian military 28 523

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 20 20
2018 Has not served in the Canadian military 17 523

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 20
2018 Has not served in the Canadian military 5 523

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 35 20
2018 Has not served in the Canadian military 26 523

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 20
2018 Has not served in the Canadian military 6 502

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 34 20
2018 Has not served in the Canadian military 31 502

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 48 20
2018 Has not served in the Canadian military 46 502

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 20
2018 Has not served in the Canadian military 2 502

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 70 20
2018 Has not served in the Canadian military 61 502

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 20
2018 Has not served in the Canadian military 13 502

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 19 25 11 9 18 4 42 26 95
2018 Has not served in the Canadian military 12 18 25 11 10 19 5 39 28 2556

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 23 21 10 6 8 0 60 17 95
2018 Has not served in the Canadian military 22 31 21 9 8 7 1 58 19 2551

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 10 90 94
2018 Has not served in the Canadian military 12 88 2566

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 5 306

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 6 306

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 49 10
2018 Has not served in the Canadian military 47 305

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 4 305

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 6 305

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 9 305

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 0 305

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 10 307

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 4 307

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 11 307

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 3 307

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 2 307

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 9 307

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 8 306

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 5 302

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 3 302

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 2 302

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 4 302

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 3 302

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 6 302

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 7 302

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 2 302

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 21 27 5 5 19 7 49 14 95
2018 Has not served in the Canadian military 14 17 29 6 6 23 4 44 17 2551

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 30 15 5 7 8 3 69 14 94
2018 Has not served in the Canadian military 24 29 24 7 6 9 1 58 14 2553
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 24 9 8 6 1 0 77 14 92
2018 Has not served in the Canadian military 55 23 11 5 5 1 0 79 10 2535

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 45 19 7 4 1 0 70 11 94
2018 Has not served in the Canadian military 22 43 17 9 5 2 0 67 15 2549

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 38 15 16 11 1 0 58 27 94
2018 Has not served in the Canadian military 17 33 19 18 11 2 1 51 29 2559

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 16 27 14 25 0 0 33 40 95
2018 Has not served in the Canadian military 17 22 23 16 21 0 1 40 37 2558

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 23 36 7 16 0 0 40 24 95
2018 Has not served in the Canadian military 16 25 27 16 15 0 0 42 31 2558

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 35 26 14 5 0 2 54 19 94
2018 Has not served in the Canadian military 22 32 24 13 8 1 1 54 21 2544

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 25 22 19 15 0 0 45 33 95
2018 Has not served in the Canadian military 18 21 23 16 20 1 1 40 37 2544

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 28 23 4 5 1 3 66 9 95
2018 Has not served in the Canadian military 42 27 14 6 6 0 5 73 12 2549

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 28 25 10 10 0 0 56 20 94
2018 Has not served in the Canadian military 28 28 22 11 11 0 1 56 22 2555

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 38 27 9 7 0 0 57 16 95
2018 Has not served in the Canadian military 23 34 23 11 7 1 1 58 18 2552

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 40 22 8 12 0 0 58 20 95
2018 Has not served in the Canadian military 19 30 26 14 9 1 1 50 24 2548

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 36 17 13 10 0 0 61 22 94
2018 Has not served in the Canadian military 23 31 23 12 10 1 1 55 22 2550

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 21 26 16 8 0 0 51 24 95
2018 Has not served in the Canadian military 25 32 22 13 7 0 1 58 20 2542

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 28 14 8 4 0 0 74 13 92
2018 Has not served in the Canadian military 48 25 14 7 5 0 1 74 12 2533

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 68 18 5 2 2 0 5 91 4 95
2018 Has not served in the Canadian military 65 16 7 3 3 1 4 86 6 2531

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 67 12 13 3 4 1 0 80 7 94
2018 Has not served in the Canadian military 60 17 9 5 5 1 3 80 10 2550

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 34 7 3 0 1 1 90 3 95
2018 Has not served in the Canadian military 48 30 13 5 3 0 1 79 8 2553

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 20 15 7 3 1 0 74 11 95
2018 Has not served in the Canadian military 52 22 12 7 6 1 1 75 13 2540

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 12 6 4 0 0 26 86 5 95
2018 Has not served in the Canadian military 50 12 6 2 1 1 28 87 5 2536

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 22 10 5 0 1 7 84 5 94
2018 Has not served in the Canadian military 53 24 11 4 2 1 5 82 7 2544

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 65 19 5 4 3 1 3 87 7 93
2018 Has not served in the Canadian military 61 16 9 4 6 1 3 81 10 2553

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 31 12 2 1 1 0 85 3 95
2018 Has not served in the Canadian military 49 29 14 4 2 0 2 79 7 2546

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 25 38 15 3 1 0 44 18 94
2018 Has not served in the Canadian military 12 31 36 15 6 0 1 43 21 2565

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 27 28 21 9 0 0 30 41 95
2018 Has not served in the Canadian military 12 21 39 20 8 0 0 28 33 2522
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 26 19 21 14 1 0 18 82 95
2018 Has not served in the Canadian military 23 26 21 14 14 2 1 23 77 2565

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 73
2018 Has not served in the Canadian military 27 1921

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 73
2018 Has not served in the Canadian military 35 1922

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 19 73
2018 Has not served in the Canadian military 25 1921

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 46 73
2018 Has not served in the Canadian military 44 1922

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 9 73
2018 Has not served in the Canadian military 7 1921

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 35 73
2018 Has not served in the Canadian military 32 1922

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 37 73
2018 Has not served in the Canadian military 31 1921

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 3 44 19 7 4 24 71
2018 Has not served in the Canadian military 4 38 18 12 6 21 1820

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 30 70 73
2018 Has not served in the Canadian military 32 68 1900

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 20 18 13 15 1 6 51 30 95
2018 Has not served in the Canadian military 35 18 16 11 11 1 8 58 24 2555

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 4 17 24 18 26 4 6 24 49 74
2018 Has not served in the Canadian military 8 21 18 18 27 2 5 32 49 1912

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 2 8 15 28 40 2 5 11 73 74
2018 Has not served in the Canadian military 3 11 16 18 46 2 4 15 68 1911
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