2018 Public Service Employee Survey Results by Theme for Department of Justice by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 46 12 4 2 0 0 83 5 291
2018 3 to 10 years in the federal public service 33 48 10 7 2 0 0 81 9 692
2018 11 to 20 years in the federal public service 32 44 12 8 5 0 0 76 13 1104
2018 More than 20 years in the federal public service 37 44 9 7 4 0 0 81 11 436
2017 Less than 3 years in the federal public service 39 46 8 5 2 0 0 85 7 321
2017 3 to 10 years in the federal public service 33 47 11 6 3 0 0 80 9 960
2017 11 to 20 years in the federal public service 32 45 10 9 5 0 0 77 13 1254
2017 More than 20 years in the federal public service 39 42 7 8 5 0 0 81 12 552
2014 Less than 3 years in the federal public service 39 48 6 3 4 0 0 87 7 140
2014 3 to 10 years in the federal public service 27 48 12 9 4 0 0 74 13 1167
2014 11 to 20 years in the federal public service 25 49 11 10 5 0 0 74 15 1155
2014 More than 20 years in the federal public service 37 44 9 7 4 0 0 80 11 550
2011 Less than 3 years in the federal public service 38 41 9 8 4 0 0 79 12 571
2011 3 to 10 years in the federal public service 30 46 12 8 4 0 0 76 12 1420
2011 11 to 20 years in the federal public service 34 43 10 7 5 0 0 77 13 970
2011 More than 20 years in the federal public service 44 39 7 7 4 0 0 83 10 565
2008 Less than 3 years in the federal public service 36 44 11 6 2 0 0 80 8 487
2008 3 to 10 years in the federal public service 35 44 11 7 3 0 0 79 10 1438
2008 11 to 20 years in the federal public service 37 44 9 6 4 0 0 81 10 775
2008 More than 20 years in the federal public service 42 41 6 7 4 0 0 83 11 511

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 39 11 5 4 0 0 81 8 293
2018 3 to 10 years in the federal public service 27 44 11 12 6 0 0 71 18 695
2018 11 to 20 years in the federal public service 26 35 14 14 11 0 0 61 25 1116
2018 More than 20 years in the federal public service 29 38 12 10 10 0 0 67 21 441
2017 Less than 3 years in the federal public service 41 43 8 5 2 1 0 85 7 321
2017 3 to 10 years in the federal public service 27 41 12 11 10 0 0 68 20 958
2017 11 to 20 years in the federal public service 23 35 14 15 11 0 0 59 27 1254
2017 More than 20 years in the federal public service 27 39 12 11 11 0 0 66 22 550

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 38 10 3 1 0 0 87 3 292
2018 3 to 10 years in the federal public service 48 38 9 4 2 0 0 86 5 693
2018 11 to 20 years in the federal public service 49 39 8 3 2 0 0 88 4 1104
2018 More than 20 years in the federal public service 53 34 7 3 2 0 0 87 5 435
2017 Less than 3 years in the federal public service 54 34 7 3 2 0 0 88 5 319
2017 3 to 10 years in the federal public service 51 38 7 3 2 0 0 89 4 960
2017 11 to 20 years in the federal public service 50 37 8 3 1 0 0 87 5 1250
2017 More than 20 years in the federal public service 58 31 6 4 1 0 0 89 5 550
2014 Less than 3 years in the federal public service 64 27 5 2 2 0 1 92 3 140
2014 3 to 10 years in the federal public service 53 37 8 1 1 0 0 89 3 1169
2014 11 to 20 years in the federal public service 56 32 8 3 1 0 0 88 4 1155
2014 More than 20 years in the federal public service 63 27 6 1 1 0 0 91 3 551
2011 Less than 3 years in the federal public service 56 33 7 2 1 0 0 90 3 573
2011 3 to 10 years in the federal public service 54 34 8 3 1 0 0 88 4 1424
2011 11 to 20 years in the federal public service 57 33 5 3 2 0 0 90 4 970
2011 More than 20 years in the federal public service 70 23 4 2 1 0 0 93 3 566

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 37 9 5 1 0 0 85 6 295
2018 3 to 10 years in the federal public service 40 43 10 4 2 0 0 83 7 697
2018 11 to 20 years in the federal public service 33 43 13 8 3 0 0 76 11 1114
2018 More than 20 years in the federal public service 42 39 10 6 3 0 0 81 9 438
2017 Less than 3 years in the federal public service 48 39 7 4 1 0 0 88 5 317
2017 3 to 10 years in the federal public service 38 43 10 6 3 0 0 82 9 959
2017 11 to 20 years in the federal public service 36 41 12 7 3 0 0 77 11 1248
2017 More than 20 years in the federal public service 41 40 7 9 4 0 0 80 13 549
2014 Less than 3 years in the federal public service 50 36 10 2 2 0 1 86 5 140
2014 3 to 10 years in the federal public service 35 44 12 6 3 0 0 78 9 1169
2014 11 to 20 years in the federal public service 33 42 12 8 4 0 0 76 12 1154
2014 More than 20 years in the federal public service 41 41 9 6 2 0 0 83 8 549
2011 Less than 3 years in the federal public service 49 35 7 6 3 0 0 84 9 571
2011 3 to 10 years in the federal public service 37 43 10 7 2 0 0 81 9 1424
2011 11 to 20 years in the federal public service 38 44 8 6 3 0 0 82 10 970
2011 More than 20 years in the federal public service 49 38 7 4 2 0 0 87 6 565
2008 Less than 3 years in the federal public service 46 40 7 5 1 0 0 86 7 489
2008 3 to 10 years in the federal public service 40 43 9 6 2 0 0 84 8 1448
2008 11 to 20 years in the federal public service 39 46 7 6 2 0 0 84 8 775
2008 More than 20 years in the federal public service 47 38 5 6 3 0 0 86 9 511

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 27 11 3 2 0 0 84 5 295
2018 3 to 10 years in the federal public service 33 37 17 8 4 0 0 71 12 699
2018 11 to 20 years in the federal public service 25 33 20 12 9 1 0 58 21 1112
2018 More than 20 years in the federal public service 28 32 20 11 8 1 0 60 20 437
2017 Less than 3 years in the federal public service 57 31 7 3 2 0 0 88 5 319
2017 3 to 10 years in the federal public service 32 35 17 11 5 0 0 67 16 959
2017 11 to 20 years in the federal public service 24 34 21 12 8 1 0 59 20 1254
2017 More than 20 years in the federal public service 29 33 16 12 9 1 0 62 21 552
2014 Less than 3 years in the federal public service 54 28 10 4 4 0 0 82 8 140
2014 3 to 10 years in the federal public service 23 39 18 13 6 1 0 63 19 1169
2014 11 to 20 years in the federal public service 16 36 21 16 10 1 0 53 26 1154
2014 More than 20 years in the federal public service 25 35 17 12 9 1 0 61 21 551
2011 Less than 3 years in the federal public service 49 33 9 5 3 1 0 83 8 573
2011 3 to 10 years in the federal public service 31 37 17 9 6 1 0 69 15 1421
2011 11 to 20 years in the federal public service 25 36 18 12 7 1 0 62 19 964
2011 More than 20 years in the federal public service 34 36 13 11 5 1 0 71 16 563

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 30 9 3 2 0 0 85 5 291
2018 3 to 10 years in the federal public service 31 41 15 10 3 0 0 72 13 700
2018 11 to 20 years in the federal public service 24 36 19 14 7 0 0 60 21 1108
2018 More than 20 years in the federal public service 27 35 16 13 8 0 0 63 21 436
2017 Less than 3 years in the federal public service 54 34 6 5 1 0 0 87 6 321
2017 3 to 10 years in the federal public service 31 39 15 11 5 0 0 70 16 960
2017 11 to 20 years in the federal public service 25 36 18 14 7 0 0 61 21 1251
2017 More than 20 years in the federal public service 28 37 12 14 9 0 0 65 23 553
2014 Less than 3 years in the federal public service 52 29 10 6 2 0 0 82 9 140
2014 3 to 10 years in the federal public service 23 39 19 13 6 0 0 62 19 1169
2014 11 to 20 years in the federal public service 16 38 19 16 10 1 0 54 26 1155
2014 More than 20 years in the federal public service 25 38 16 12 9 1 0 63 21 550
2011 Less than 3 years in the federal public service 47 35 8 6 3 1 0 82 10 571
2011 3 to 10 years in the federal public service 31 39 13 12 5 0 0 70 17 1420
2011 11 to 20 years in the federal public service 24 38 17 13 8 0 0 62 21 969
2011 More than 20 years in the federal public service 33 37 12 11 6 1 0 70 18 563
2008 Less than 3 years in the federal public service 46 37 8 7 1 1 1 84 7 488
2008 3 to 10 years in the federal public service 31 41 14 10 5 0 0 71 15 1450
2008 11 to 20 years in the federal public service 26 41 13 13 6 0 0 67 20 777
2008 More than 20 years in the federal public service 32 41 12 9 6 0 0 73 16 511

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 18 17 11 4 5 0 67 16 296
2018 3 to 10 years in the federal public service 29 31 17 12 7 2 1 62 20 698
2018 11 to 20 years in the federal public service 25 25 21 14 10 4 1 53 25 1115
2018 More than 20 years in the federal public service 30 27 18 13 8 3 1 59 22 436
2017 Less than 3 years in the federal public service 41 24 13 8 4 9 1 72 13 319
2017 3 to 10 years in the federal public service 28 26 20 12 8 5 1 57 22 959
2017 11 to 20 years in the federal public service 25 24 19 15 10 6 2 53 26 1253
2017 More than 20 years in the federal public service 28 28 16 10 10 6 2 60 22 552
2014 Less than 3 years in the federal public service 34 25 23 9 5 2 2 61 15 140
2014 3 to 10 years in the federal public service 25 28 17 14 10 5 1 56 26 1169
2014 11 to 20 years in the federal public service 22 26 19 14 11 6 1 52 27 1156
2014 More than 20 years in the federal public service 30 26 15 11 8 7 3 61 22 551
2011 Less than 3 years in the federal public service 39 22 15 10 7 6 1 66 18 573
2011 3 to 10 years in the federal public service 31 25 17 11 9 6 1 60 22 1419
2011 11 to 20 years in the federal public service 26 27 18 14 9 5 2 57 24 966
2011 More than 20 years in the federal public service 35 27 16 10 7 4 2 66 17 567
2008 Less than 3 years in the federal public service 36 26 14 12 5 7 1 67 17 488
2008 3 to 10 years in the federal public service 30 30 15 12 8 4 1 63 21 1450
2008 11 to 20 years in the federal public service 30 28 18 13 7 4 1 60 21 776
2008 More than 20 years in the federal public service 35 31 13 9 7 5 2 70 16 511
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 27 8 3 3 3 1 85 6 294
2018 3 to 10 years in the federal public service 48 29 11 5 3 2 1 79 9 699
2018 11 to 20 years in the federal public service 42 30 12 7 6 2 0 73 14 1110
2018 More than 20 years in the federal public service 44 28 13 7 5 3 0 74 13 438
2017 Less than 3 years in the federal public service 59 27 6 2 1 5 1 90 3 321
2017 3 to 10 years in the federal public service 48 28 11 6 4 2 1 78 11 961
2017 11 to 20 years in the federal public service 42 31 13 6 5 2 1 76 12 1255
2017 More than 20 years in the federal public service 42 31 12 6 5 3 0 75 12 552
2014 Less than 3 years in the federal public service 58 27 6 2 4 1 2 87 7 140
2014 3 to 10 years in the federal public service 47 28 13 7 4 2 1 76 11 1165
2014 11 to 20 years in the federal public service 41 28 14 8 6 3 1 71 15 1157
2014 More than 20 years in the federal public service 46 29 10 7 3 2 2 79 11 551
2011 Less than 3 years in the federal public service 54 28 8 4 2 2 1 85 7 573
2011 3 to 10 years in the federal public service 43 30 12 7 5 2 1 75 13 1420
2011 11 to 20 years in the federal public service 40 33 11 8 6 2 1 75 14 969
2011 More than 20 years in the federal public service 46 31 9 6 5 3 1 79 11 565
2008 Less than 3 years in the federal public service 49 27 9 6 2 5 2 82 8 488
2008 3 to 10 years in the federal public service 42 28 12 7 5 4 1 74 13 1449
2008 11 to 20 years in the federal public service 40 30 12 8 7 3 1 72 15 775
2008 More than 20 years in the federal public service 38 31 14 9 5 2 1 72 14 513

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 26 12 5 4 2 2 78 10 291
2018 3 to 10 years in the federal public service 41 36 10 8 3 1 1 78 12 693
2018 11 to 20 years in the federal public service 37 33 11 11 7 1 0 71 18 1111
2018 More than 20 years in the federal public service 38 32 13 8 7 0 0 71 15 439
2017 Less than 3 years in the federal public service 52 27 9 7 2 3 1 82 9 321
2017 3 to 10 years in the federal public service 43 32 12 8 5 0 0 76 13 962
2017 11 to 20 years in the federal public service 38 35 11 9 6 1 0 74 15 1253
2017 More than 20 years in the federal public service 37 33 10 12 6 1 0 71 19 551
2014 Less than 3 years in the federal public service 53 25 11 4 6 1 1 79 10 140
2014 3 to 10 years in the federal public service 40 34 11 10 4 0 0 75 14 1167
2014 11 to 20 years in the federal public service 38 33 11 10 6 1 0 72 17 1156
2014 More than 20 years in the federal public service 42 34 8 9 5 1 0 77 14 549
2011 Less than 3 years in the federal public service 45 31 11 8 3 2 1 77 12 571
2011 3 to 10 years in the federal public service 37 33 11 11 7 1 0 71 18 1417
2011 11 to 20 years in the federal public service 35 36 11 11 7 1 0 71 18 968
2011 More than 20 years in the federal public service 41 35 8 10 6 1 0 77 16 564
2008 Less than 3 years in the federal public service 41 31 10 10 4 2 1 75 14 489
2008 3 to 10 years in the federal public service 35 35 11 11 6 1 0 71 18 1451
2008 11 to 20 years in the federal public service 33 37 10 10 9 1 1 70 19 773
2008 More than 20 years in the federal public service 37 31 12 11 8 1 1 70 18 512

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 54 25 11 7 3 1 0 79 10 294
2018 3 to 10 years in the federal public service 48 29 10 8 4 0 0 78 12 700
2018 11 to 20 years in the federal public service 42 30 11 9 8 0 0 72 16 1111
2018 More than 20 years in the federal public service 44 28 11 9 6 1 0 73 16 439
2017 Less than 3 years in the federal public service 62 23 8 4 1 0 0 86 6 321
2017 3 to 10 years in the federal public service 51 27 11 5 5 0 0 78 11 955
2017 11 to 20 years in the federal public service 45 30 11 7 6 0 0 76 13 1249
2017 More than 20 years in the federal public service 46 28 10 10 6 0 0 74 16 549
2014 Less than 3 years in the federal public service 60 25 7 3 4 1 0 86 7 140
2014 3 to 10 years in the federal public service 46 30 11 8 4 0 0 76 13 1167
2014 11 to 20 years in the federal public service 45 29 11 9 6 0 0 74 15 1156
2014 More than 20 years in the federal public service 50 29 9 6 5 1 0 80 11 549

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 26 9 2 1 9 1 86 3 296
2018 3 to 10 years in the federal public service 30 35 16 7 4 9 0 71 12 701
2018 11 to 20 years in the federal public service 25 29 19 10 7 9 0 60 19 1119
2018 More than 20 years in the federal public service 26 32 16 9 7 10 0 65 18 440
2017 Less than 3 years in the federal public service 54 24 9 1 2 10 0 86 4 321
2017 3 to 10 years in the federal public service 30 33 15 7 5 10 0 70 13 959
2017 11 to 20 years in the federal public service 25 32 16 9 7 10 0 64 18 1253
2017 More than 20 years in the federal public service 25 31 19 10 6 9 0 61 18 553
2014 Less than 3 years in the federal public service 55 27 6 1 3 8 1 90 4 140
2014 3 to 10 years in the federal public service 27 34 17 8 4 10 0 68 14 1168
2014 11 to 20 years in the federal public service 22 32 19 10 6 10 0 60 18 1154
2014 More than 20 years in the federal public service 24 36 17 9 5 8 0 66 15 551
2011 Less than 3 years in the federal public service 42 31 12 3 2 9 1 81 6 573
2011 3 to 10 years in the federal public service 32 32 17 7 5 7 0 69 13 1419
2011 11 to 20 years in the federal public service 25 32 17 10 8 8 0 62 19 970
2011 More than 20 years in the federal public service 33 27 18 8 5 9 0 66 15 565

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 29 10 3 2 5 0 83 6 297
2018 3 to 10 years in the federal public service 23 36 19 13 7 2 0 60 21 698
2018 11 to 20 years in the federal public service 20 31 18 15 13 3 0 53 29 1118
2018 More than 20 years in the federal public service 19 33 20 15 11 2 0 53 27 437
2017 Less than 3 years in the federal public service 54 26 7 4 2 6 0 85 7 320
2017 3 to 10 years in the federal public service 24 33 19 13 9 3 0 59 22 961
2017 11 to 20 years in the federal public service 18 33 19 14 13 3 0 53 28 1255
2017 More than 20 years in the federal public service 19 31 17 19 12 2 0 51 32 553
2014 Less than 3 years in the federal public service 48 28 10 6 4 4 0 79 11 140
2014 3 to 10 years in the federal public service 20 33 20 15 9 3 0 55 24 1169
2014 11 to 20 years in the federal public service 15 31 21 19 13 2 0 46 33 1154
2014 More than 20 years in the federal public service 17 37 16 17 11 1 0 54 29 551
2011 Less than 3 years in the federal public service 39 35 13 6 3 2 1 77 10 572
2011 3 to 10 years in the federal public service 23 33 18 13 10 3 0 57 24 1416
2011 11 to 20 years in the federal public service 16 31 19 17 14 3 0 49 32 970
2011 More than 20 years in the federal public service 20 34 19 11 11 4 0 57 23 565
2008 Less than 3 years in the federal public service 38 33 16 6 3 5 0 75 9 489
2008 3 to 10 years in the federal public service 22 33 20 12 10 3 0 57 22 1447
2008 11 to 20 years in the federal public service 16 30 22 18 12 2 0 47 31 774
2008 More than 20 years in the federal public service 21 36 13 18 10 2 0 58 29 510

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 33 13 7 2 10 0 76 10 297
2018 3 to 10 years in the federal public service 16 31 21 17 6 8 0 51 26 700
2018 11 to 20 years in the federal public service 12 28 22 19 13 6 0 43 34 1110
2018 More than 20 years in the federal public service 11 28 22 19 13 7 0 42 34 438
2017 Less than 3 years in the federal public service 38 29 10 7 3 13 0 77 11 320
2017 3 to 10 years in the federal public service 16 30 19 16 11 7 0 50 29 958
2017 11 to 20 years in the federal public service 11 28 22 19 13 6 0 42 34 1253
2017 More than 20 years in the federal public service 11 29 21 20 12 7 0 43 34 552
2014 Less than 3 years in the federal public service 37 27 12 6 6 11 1 72 14 140
2014 3 to 10 years in the federal public service 14 28 21 18 11 8 0 46 32 1166
2014 11 to 20 years in the federal public service 9 25 23 24 13 6 0 36 40 1155
2014 More than 20 years in the federal public service 11 29 23 20 13 5 0 42 34 549
2011 Less than 3 years in the federal public service 24 37 14 10 4 11 0 69 16 573
2011 3 to 10 years in the federal public service 13 33 19 16 10 9 0 50 29 1420
2011 11 to 20 years in the federal public service 10 27 21 22 11 8 0 40 37 968
2011 More than 20 years in the federal public service 10 33 21 19 7 10 0 47 29 564
2008 Less than 3 years in the federal public service 23 31 18 9 3 16 1 65 14 488
2008 3 to 10 years in the federal public service 13 31 19 19 9 9 0 49 31 1446
2008 11 to 20 years in the federal public service 8 27 25 20 10 9 0 39 33 776
2008 More than 20 years in the federal public service 9 37 19 18 10 9 0 50 30 513

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 37 11 9 3 7 0 75 13 294
2018 3 to 10 years in the federal public service 13 31 23 20 10 3 0 45 31 700
2018 11 to 20 years in the federal public service 12 30 20 21 14 3 0 43 36 1118
2018 More than 20 years in the federal public service 13 34 19 20 12 2 0 48 33 439
2017 Less than 3 years in the federal public service 40 28 15 5 3 8 0 74 9 320
2017 3 to 10 years in the federal public service 15 30 19 19 12 4 0 47 33 958
2017 11 to 20 years in the federal public service 12 30 20 22 14 3 0 43 36 1250
2017 More than 20 years in the federal public service 13 30 17 23 14 3 0 44 38 550
2014 Less than 3 years in the federal public service 34 28 11 14 5 7 1 67 21 140
2014 3 to 10 years in the federal public service 13 29 21 20 14 3 0 43 35 1168
2014 11 to 20 years in the federal public service 9 27 19 25 17 3 0 37 43 1154
2014 More than 20 years in the federal public service 13 29 20 21 15 3 0 43 37 551
2011 Less than 3 years in the federal public service 26 38 15 10 5 6 0 68 16 573
2011 3 to 10 years in the federal public service 15 35 18 16 11 4 0 52 29 1415
2011 11 to 20 years in the federal public service 9 32 18 24 13 4 0 43 38 963
2011 More than 20 years in the federal public service 15 36 16 18 11 4 0 53 30 566
2008 Less than 3 years in the federal public service 27 41 12 10 4 6 1 72 15 489
2008 3 to 10 years in the federal public service 15 39 16 18 10 3 0 56 28 1450
2008 11 to 20 years in the federal public service 14 37 17 19 9 4 0 53 29 775
2008 More than 20 years in the federal public service 16 39 13 21 7 3 0 57 29 510
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 37 15 8 3 1 0 74 11 294
2018 3 to 10 years in the federal public service 26 36 14 17 8 0 0 62 24 699
2018 11 to 20 years in the federal public service 22 32 15 16 14 0 0 54 31 1114
2018 More than 20 years in the federal public service 26 35 11 17 10 0 0 61 27 440
2017 Less than 3 years in the federal public service 42 41 9 6 2 1 0 83 8 321
2017 3 to 10 years in the federal public service 23 40 14 14 10 0 0 63 23 958
2017 11 to 20 years in the federal public service 22 34 14 16 14 0 0 56 30 1255
2017 More than 20 years in the federal public service 21 38 13 15 13 0 0 59 28 552
2014 Less than 3 years in the federal public service 35 44 10 7 3 1 0 80 10 140
2014 3 to 10 years in the federal public service 19 38 17 16 11 0 0 57 26 1167
2014 11 to 20 years in the federal public service 18 34 15 19 14 0 0 53 32 1153
2014 More than 20 years in the federal public service 25 37 12 15 12 0 0 62 26 550
2011 Less than 3 years in the federal public service 35 39 12 9 4 1 0 75 13 571
2011 3 to 10 years in the federal public service 25 38 15 13 9 0 0 63 23 1424
2011 11 to 20 years in the federal public service 21 35 16 17 11 0 0 56 28 968
2011 More than 20 years in the federal public service 27 42 10 11 10 0 0 69 21 565

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 39 11 7 2 0 0 79 9 294
2018 3 to 10 years in the federal public service 31 45 13 10 1 0 0 76 11 702
2018 11 to 20 years in the federal public service 27 43 15 10 5 0 0 70 15 1112
2018 More than 20 years in the federal public service 30 44 13 9 4 0 0 74 13 440
2017 Less than 3 years in the federal public service 39 41 8 8 3 0 0 81 11 321
2017 3 to 10 years in the federal public service 27 48 12 9 3 0 0 76 13 960
2017 11 to 20 years in the federal public service 26 44 14 11 4 0 0 71 15 1255
2017 More than 20 years in the federal public service 30 44 11 10 5 0 0 74 15 552

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 15 16 19 9 9 29 3 45 28 294
2018 3 to 10 years in the federal public service 7 17 19 20 16 19 2 31 45 693
2018 11 to 20 years in the federal public service 8 20 17 21 18 15 2 34 46 1113
2018 More than 20 years in the federal public service 9 24 18 21 13 15 1 39 40 435
2017 Less than 3 years in the federal public service 15 16 12 14 7 33 2 49 32 321
2017 3 to 10 years in the federal public service 8 16 16 20 15 22 2 32 47 959
2017 11 to 20 years in the federal public service 8 18 16 23 15 18 2 33 47 1256
2017 More than 20 years in the federal public service 9 22 17 21 14 15 2 38 41 550
2014 Less than 3 years in the federal public service 19 17 11 8 6 36 3 58 23 140
2014 3 to 10 years in the federal public service 8 15 18 21 14 22 2 30 46 1169
2014 11 to 20 years in the federal public service 7 19 17 23 16 17 2 32 47 1155
2014 More than 20 years in the federal public service 11 29 15 18 12 13 2 47 35 551

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 30 13 7 3 2 1 76 11 294
2018 3 to 10 years in the federal public service 36 37 12 10 4 0 0 73 14 698
2018 11 to 20 years in the federal public service 31 36 13 11 8 0 0 68 19 1114
2018 More than 20 years in the federal public service 32 36 13 12 6 1 0 68 18 438
2017 Less than 3 years in the federal public service 41 38 10 6 3 1 1 81 9 320
2017 3 to 10 years in the federal public service 38 35 12 9 5 0 0 74 14 961
2017 11 to 20 years in the federal public service 34 37 12 10 7 0 0 71 17 1254
2017 More than 20 years in the federal public service 31 41 10 11 7 0 0 72 18 551
2014 Less than 3 years in the federal public service 46 36 8 4 6 0 1 83 10 140
2014 3 to 10 years in the federal public service 36 36 12 11 5 0 0 73 16 1168
2014 11 to 20 years in the federal public service 33 37 13 10 7 0 0 70 17 1157
2014 More than 20 years in the federal public service 36 38 11 9 4 1 1 75 13 551
2011 Less than 3 years in the federal public service 41 36 9 9 4 0 1 78 13 571
2011 3 to 10 years in the federal public service 34 37 12 10 7 0 0 71 17 1422
2011 11 to 20 years in the federal public service 31 38 12 10 8 1 0 69 19 969
2011 More than 20 years in the federal public service 36 36 11 9 6 1 0 74 15 566
2008 Less than 3 years in the federal public service 37 34 10 12 5 1 1 72 17 487
2008 3 to 10 years in the federal public service 31 36 12 12 7 1 0 68 20 1450
2008 11 to 20 years in the federal public service 28 36 14 11 8 1 1 66 20 775
2008 More than 20 years in the federal public service 31 36 15 8 8 0 1 68 17 513

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 11 to 20 years in the federal public service 25 40 16 9 5 1 3 68 15 252
2018 More than 20 years in the federal public service 33 36 12 8 2 1 9 76 11 140
2017 3 to 10 years in the federal public service 24 32 14 14 2 7 6 65 19 84
2017 11 to 20 years in the federal public service 25 41 12 11 3 2 7 72 15 255
2017 More than 20 years in the federal public service 30 36 12 9 4 3 7 73 14 173
2014 3 to 10 years in the federal public service 27 37 15 10 4 2 6 69 15 83
2014 11 to 20 years in the federal public service 23 37 17 12 4 3 5 64 18 250
2014 More than 20 years in the federal public service 28 34 11 11 7 3 6 68 19 204

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 47 6 10 3 0 1 80 13 295
2018 3 to 10 years in the federal public service 29 47 9 11 3 0 0 76 15 701
2018 11 to 20 years in the federal public service 25 50 9 12 5 0 0 75 17 1114
2018 More than 20 years in the federal public service 32 44 11 8 3 0 1 77 12 441
2017 Less than 3 years in the federal public service 35 40 8 12 3 0 1 76 16 321
2017 3 to 10 years in the federal public service 30 42 12 12 4 0 0 72 17 963
2017 11 to 20 years in the federal public service 29 44 10 12 5 0 0 73 17 1258
2017 More than 20 years in the federal public service 32 45 9 10 4 0 0 77 14 552
2014 Less than 3 years in the federal public service 38 35 10 10 7 0 1 74 17 140
2014 3 to 10 years in the federal public service 26 41 13 14 6 0 0 66 20 1167
2014 11 to 20 years in the federal public service 23 45 11 13 7 0 1 69 20 1156
2014 More than 20 years in the federal public service 35 38 10 10 6 0 1 74 16 550
2011 Less than 3 years in the federal public service 38 38 10 9 4 0 1 77 12 572
2011 3 to 10 years in the federal public service 33 40 10 11 5 0 0 73 17 1422
2011 11 to 20 years in the federal public service 30 45 10 11 3 0 1 76 14 968
2011 More than 20 years in the federal public service 41 38 11 6 4 0 1 79 10 566
2008 Less than 3 years in the federal public service 35 39 10 11 3 1 1 75 15 487
2008 3 to 10 years in the federal public service 25 48 11 10 6 0 1 73 16 1450
2008 11 to 20 years in the federal public service 26 45 10 12 6 0 1 72 18 774
2008 More than 20 years in the federal public service 35 39 12 9 4 0 2 75 13 513

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 39 9 7 1 0 0 83 8 292
2018 3 to 10 years in the federal public service 42 44 7 5 2 0 0 86 7 701
2018 11 to 20 years in the federal public service 39 44 8 6 3 0 0 83 9 1112
2018 More than 20 years in the federal public service 44 40 9 5 2 0 0 84 6 439
2017 Less than 3 years in the federal public service 44 40 8 4 3 0 0 85 7 321
2017 3 to 10 years in the federal public service 42 40 9 5 3 0 0 83 8 960
2017 11 to 20 years in the federal public service 41 40 8 7 3 0 0 82 10 1256
2017 More than 20 years in the federal public service 49 37 7 4 3 0 0 86 8 552
2014 Less than 3 years in the federal public service 44 41 5 6 3 0 1 87 9 140
2014 3 to 10 years in the federal public service 34 43 12 7 4 0 0 77 11 1169
2014 11 to 20 years in the federal public service 38 43 10 7 2 0 0 81 10 1155
2014 More than 20 years in the federal public service 48 37 8 5 3 0 0 84 8 550
2011 Less than 3 years in the federal public service 46 34 8 7 5 0 0 80 12 569
2011 3 to 10 years in the federal public service 41 39 9 8 3 0 0 80 11 1420
2011 11 to 20 years in the federal public service 44 39 9 6 2 0 0 83 9 968
2011 More than 20 years in the federal public service 57 31 6 4 2 0 0 88 6 564
2008 Less than 3 years in the federal public service 38 39 12 8 3 0 0 77 11 489
2008 3 to 10 years in the federal public service 39 43 8 6 3 0 0 82 9 1451
2008 11 to 20 years in the federal public service 40 43 10 4 2 0 0 84 6 777
2008 More than 20 years in the federal public service 52 34 6 4 4 0 0 86 8 511

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 44 4 6 1 0 0 89 7 292
2018 3 to 10 years in the federal public service 51 38 5 3 2 0 0 89 6 695
2018 11 to 20 years in the federal public service 45 41 5 5 3 0 0 87 8 1106
2018 More than 20 years in the federal public service 51 38 6 4 1 0 0 89 5 439
2017 Less than 3 years in the federal public service 49 38 6 4 3 0 0 86 7 321
2017 3 to 10 years in the federal public service 50 38 5 5 3 0 0 88 7 957
2017 11 to 20 years in the federal public service 50 36 5 6 3 0 0 87 8 1257
2017 More than 20 years in the federal public service 56 33 4 4 3 0 0 89 7 552
2014 Less than 3 years in the federal public service 55 31 6 3 4 0 1 87 6 140
2014 3 to 10 years in the federal public service 40 42 8 6 4 0 0 82 10 1168
2014 11 to 20 years in the federal public service 47 39 6 5 2 0 0 86 8 1156
2014 More than 20 years in the federal public service 54 36 4 4 3 0 0 89 6 550
2011 Less than 3 years in the federal public service 42 39 7 8 4 0 0 81 12 572
2011 3 to 10 years in the federal public service 46 40 6 5 3 0 0 85 8 1422
2011 11 to 20 years in the federal public service 52 36 5 6 2 0 0 87 7 969
2011 More than 20 years in the federal public service 60 31 4 2 2 0 0 91 4 564
2008 Less than 3 years in the federal public service 45 39 7 5 4 0 0 84 9 488
2008 3 to 10 years in the federal public service 47 41 5 5 2 0 0 88 7 1452
2008 11 to 20 years in the federal public service 47 42 5 4 1 0 0 89 6 775
2008 More than 20 years in the federal public service 56 34 4 3 3 0 0 90 6 513

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 34 10 9 3 5 0 76 13 295
2018 3 to 10 years in the federal public service 17 36 18 19 10 0 0 53 29 693
2018 11 to 20 years in the federal public service 15 27 19 19 18 2 0 43 38 1110
2018 More than 20 years in the federal public service 13 35 17 19 14 2 0 49 33 439
2017 Less than 3 years in the federal public service 42 31 7 7 4 8 1 80 12 321
2017 3 to 10 years in the federal public service 23 34 16 15 11 1 0 57 26 957
2017 11 to 20 years in the federal public service 18 33 16 18 13 2 0 52 31 1249
2017 More than 20 years in the federal public service 18 36 14 17 13 2 0 56 30 548
2014 Less than 3 years in the federal public service 33 28 11 9 6 11 1 70 18 138
2014 3 to 10 years in the federal public service 18 32 16 17 14 2 0 52 33 1169
2014 11 to 20 years in the federal public service 12 31 15 21 18 2 0 44 40 1153
2014 More than 20 years in the federal public service 21 34 15 14 14 1 1 56 29 551
2011 Less than 3 years in the federal public service 36 35 12 8 5 3 1 74 13 572
2011 3 to 10 years in the federal public service 25 36 12 14 12 1 0 62 26 1423
2011 11 to 20 years in the federal public service 20 35 14 16 15 1 0 55 31 969
2011 More than 20 years in the federal public service 28 34 14 12 10 1 0 63 23 566
2008 Less than 3 years in the federal public service 32 35 16 9 4 4 0 70 13 485
2008 3 to 10 years in the federal public service 18 37 17 17 10 1 0 55 27 1450
2008 11 to 20 years in the federal public service 17 32 17 19 14 1 0 49 33 773
2008 More than 20 years in the federal public service 21 38 15 13 11 2 0 61 24 511

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 30 11 12 5 7 1 68 19 294
2018 3 to 10 years in the federal public service 15 30 14 23 17 1 1 45 41 700
2018 11 to 20 years in the federal public service 11 22 15 21 29 1 1 34 51 1112
2018 More than 20 years in the federal public service 11 18 17 18 31 1 4 30 52 439
2017 Less than 3 years in the federal public service 28 28 14 10 8 10 3 64 20 321
2017 3 to 10 years in the federal public service 17 24 14 21 23 2 1 41 44 961
2017 11 to 20 years in the federal public service 11 21 11 21 33 2 1 33 55 1255
2017 More than 20 years in the federal public service 13 19 12 18 33 1 4 34 54 553
2014 Less than 3 years in the federal public service 20 22 12 20 13 8 6 48 39 140
2014 3 to 10 years in the federal public service 9 18 11 23 35 2 1 28 60 1168
2014 11 to 20 years in the federal public service 7 16 11 22 41 2 1 23 65 1156
2014 More than 20 years in the federal public service 10 18 12 20 34 3 3 30 57 551
2011 Less than 3 years in the federal public service 19 24 16 20 15 5 2 45 38 572
2011 3 to 10 years in the federal public service 10 21 11 22 33 1 1 31 57 1422
2011 11 to 20 years in the federal public service 8 16 11 24 38 1 1 25 64 967
2011 More than 20 years in the federal public service 12 21 13 20 30 1 2 35 52 566
2008 Less than 3 years in the federal public service 24 34 17 14 7 4 0 61 22 484
2008 3 to 10 years in the federal public service 12 31 12 22 22 1 1 44 44 1445
2008 11 to 20 years in the federal public service 10 26 13 24 26 1 1 37 50 773
2008 More than 20 years in the federal public service 12 25 13 17 28 1 4 39 47 510

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 38 17 12 3 1 0 67 15 294
2018 3 to 10 years in the federal public service 22 39 18 16 5 0 0 61 21 694
2018 11 to 20 years in the federal public service 24 37 15 14 10 0 0 61 24 1110
2018 More than 20 years in the federal public service 24 40 13 13 10 0 0 64 23 438
2017 Less than 3 years in the federal public service 32 41 12 9 3 1 1 75 13 318
2017 3 to 10 years in the federal public service 24 40 15 14 6 0 0 64 21 958
2017 11 to 20 years in the federal public service 23 40 13 15 9 1 0 63 24 1249
2017 More than 20 years in the federal public service 27 41 10 12 10 0 0 68 22 550
2014 Less than 3 years in the federal public service 26 40 14 9 8 1 1 68 18 140
2014 3 to 10 years in the federal public service 15 39 16 19 10 0 0 54 29 1168
2014 11 to 20 years in the federal public service 14 40 13 19 14 0 0 54 33 1155
2014 More than 20 years in the federal public service 22 40 10 15 12 0 0 62 28 551
2011 Less than 3 years in the federal public service 31 39 14 8 5 1 1 71 14 571
2011 3 to 10 years in the federal public service 26 41 14 12 7 0 0 68 19 1421
2011 11 to 20 years in the federal public service 27 42 10 12 8 1 0 69 20 967
2011 More than 20 years in the federal public service 35 40 9 10 7 0 0 74 17 566

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 34 15 8 3 0 0 75 10 293
2018 3 to 10 years in the federal public service 30 40 14 12 5 0 0 70 16 693
2018 11 to 20 years in the federal public service 28 37 15 12 9 0 0 64 21 1108
2018 More than 20 years in the federal public service 29 39 15 9 7 0 0 68 17 437
2017 Less than 3 years in the federal public service 40 36 12 6 4 0 1 77 11 318
2017 3 to 10 years in the federal public service 30 37 16 11 5 0 0 68 16 957
2017 11 to 20 years in the federal public service 29 35 17 13 6 0 0 63 19 1250
2017 More than 20 years in the federal public service 29 39 15 9 8 0 0 68 17 549
2014 Less than 3 years in the federal public service 35 40 12 7 5 0 1 76 12 140
2014 3 to 10 years in the federal public service 23 38 17 14 7 0 0 62 21 1168
2014 11 to 20 years in the federal public service 20 37 15 15 12 0 0 58 27 1155
2014 More than 20 years in the federal public service 28 35 18 11 9 0 0 63 20 551

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 38 11 7 1 0 0 81 9 293
2018 3 to 10 years in the federal public service 26 42 14 13 5 0 0 68 18 696
2018 11 to 20 years in the federal public service 24 35 16 15 10 0 0 59 25 1112
2018 More than 20 years in the federal public service 28 40 12 11 8 0 0 69 19 437
2017 Less than 3 years in the federal public service 43 37 11 6 1 1 0 81 8 319
2017 3 to 10 years in the federal public service 28 40 15 11 6 0 0 69 17 957
2017 11 to 20 years in the federal public service 27 36 14 14 8 0 0 63 22 1250
2017 More than 20 years in the federal public service 27 42 12 13 6 0 0 69 19 551
2014 Less than 3 years in the federal public service 41 41 8 4 4 1 1 84 9 140
2014 3 to 10 years in the federal public service 24 39 18 13 5 0 0 63 18 1166
2014 11 to 20 years in the federal public service 20 39 15 15 10 0 0 60 25 1156
2014 More than 20 years in the federal public service 29 38 11 13 8 0 0 68 21 551
2011 Less than 3 years in the federal public service 45 38 8 5 2 0 1 84 7 573
2011 3 to 10 years in the federal public service 33 43 11 8 3 0 1 77 12 1420
2011 11 to 20 years in the federal public service 30 43 11 11 4 0 0 74 15 967
2011 More than 20 years in the federal public service 40 39 8 9 5 0 0 79 13 565

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 38 22 6 3 6 0 68 9 295
2018 3 to 10 years in the federal public service 15 37 26 13 4 4 0 54 19 699
2018 11 to 20 years in the federal public service 15 32 25 15 9 4 0 49 25 1111
2018 More than 20 years in the federal public service 15 34 26 12 8 5 0 51 21 440
2017 Less than 3 years in the federal public service 27 35 17 6 3 10 1 70 11 320
2017 3 to 10 years in the federal public service 17 35 25 12 7 5 0 55 19 960
2017 11 to 20 years in the federal public service 14 34 22 16 9 4 0 50 26 1252
2017 More than 20 years in the federal public service 16 34 22 12 8 7 0 54 22 552

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 31 10 5 2 0 0 83 7 295
2018 3 to 10 years in the federal public service 39 39 9 10 4 0 0 78 14 701
2018 11 to 20 years in the federal public service 32 36 11 13 8 0 0 69 20 1111
2018 More than 20 years in the federal public service 39 38 10 8 5 0 0 77 13 437
2017 Less than 3 years in the federal public service 53 30 8 5 3 0 1 84 8 321
2017 3 to 10 years in the federal public service 39 35 10 11 5 0 0 74 16 959
2017 11 to 20 years in the federal public service 35 35 10 12 8 0 0 71 20 1255
2017 More than 20 years in the federal public service 37 35 10 9 8 0 0 73 17 552
2014 Less than 3 years in the federal public service 46 33 8 4 5 1 2 82 10 140
2014 3 to 10 years in the federal public service 34 38 12 11 5 0 0 72 16 1168
2014 11 to 20 years in the federal public service 30 37 11 12 9 0 1 67 21 1156
2014 More than 20 years in the federal public service 35 34 10 12 9 0 1 70 20 550
2011 Less than 3 years in the federal public service 48 35 8 4 3 2 1 85 7 571
2011 3 to 10 years in the federal public service 39 38 9 8 5 0 1 78 13 1423
2011 11 to 20 years in the federal public service 37 37 10 9 5 1 1 75 15 970
2011 More than 20 years in the federal public service 38 35 10 9 5 1 1 75 15 567

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 31 14 6 4 0 0 76 10 297
2018 3 to 10 years in the federal public service 27 35 20 11 7 0 0 61 18 700
2018 11 to 20 years in the federal public service 21 32 22 14 10 0 0 53 25 1118
2018 More than 20 years in the federal public service 23 27 25 15 10 0 1 50 24 436
2017 Less than 3 years in the federal public service 47 37 10 3 2 1 0 85 5 321
2017 3 to 10 years in the federal public service 26 40 18 11 5 0 0 66 16 962
2017 11 to 20 years in the federal public service 24 34 22 12 8 0 1 58 20 1258
2017 More than 20 years in the federal public service 19 37 22 12 8 0 1 57 21 550
2014 Less than 3 years in the federal public service 44 38 11 3 4 0 0 81 8 140
2014 3 to 10 years in the federal public service 26 37 22 9 5 0 0 64 14 1168
2014 11 to 20 years in the federal public service 20 35 24 11 9 0 0 56 20 1155
2014 More than 20 years in the federal public service 22 33 22 13 10 0 0 55 23 551
2011 Less than 3 years in the federal public service 40 37 15 5 2 0 0 77 7 574
2011 3 to 10 years in the federal public service 29 36 21 8 5 0 0 65 13 1417
2011 11 to 20 years in the federal public service 22 35 23 12 6 0 1 58 18 969
2011 More than 20 years in the federal public service 23 33 21 13 10 0 0 56 24 564
2008 Less than 3 years in the federal public service 32 34 22 8 3 0 0 67 12 489
2008 3 to 10 years in the federal public service 20 32 26 14 8 0 0 52 22 1449
2008 11 to 20 years in the federal public service 15 31 26 16 11 0 0 46 28 775
2008 More than 20 years in the federal public service 15 33 24 14 14 0 0 48 28 513

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 19 43 38 294
2018 3 to 10 years in the federal public service 20 41 39 702
2018 11 to 20 years in the federal public service 24 38 39 1118
2018 More than 20 years in the federal public service 28 37 35 436
2017 Less than 3 years in the federal public service 26 41 33 320
2017 3 to 10 years in the federal public service 23 36 42 960
2017 11 to 20 years in the federal public service 21 41 38 1256
2017 More than 20 years in the federal public service 30 39 31 552
2014 Less than 3 years in the federal public service 24 34 42 140
2014 3 to 10 years in the federal public service 24 37 39 1169
2014 11 to 20 years in the federal public service 20 42 38 1157
2014 More than 20 years in the federal public service 23 44 33 549
2011 Less than 3 years in the federal public service 23 42 35 573
2011 3 to 10 years in the federal public service 24 39 37 1422
2011 11 to 20 years in the federal public service 19 46 35 971
2011 More than 20 years in the federal public service 25 44 31 567

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in the federal public service 0 31 26 2 34 7 54
2018 3 to 10 years in the federal public service 3 40 35 8 5 9 145
2018 11 to 20 years in the federal public service 6 35 37 15 0 7 268
2018 More than 20 years in the federal public service 53 18 10 13 2 3 121
2017 Less than 3 years in the federal public service 0 25 24 9 35 6 81
2017 3 to 10 years in the federal public service 2 30 49 9 4 5 222
2017 11 to 20 years in the federal public service 9 27 44 14 1 5 267
2017 More than 20 years in the federal public service 49 17 10 15 4 5 167
2014 Less than 3 years in the federal public service 0 20 28 16 9999 36 35
2014 3 to 10 years in the federal public service 2 34 40 16 9999 8 295
2014 11 to 20 years in the federal public service 9 36 34 13 9999 9 239
2014 More than 20 years in the federal public service 51 15 10 9 9999 15 129
2011 Less than 3 years in the federal public service 1 32 38 12 9999 17 132
2011 3 to 10 years in the federal public service 3 35 39 15 9999 8 350
2011 11 to 20 years in the federal public service 9 31 34 22 9999 5 188
2011 More than 20 years in the federal public service 56 9 23 7 9999 6 142
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 46 6 4 1 0 0 90 4 295
2018 3 to 10 years in the federal public service 44 41 8 6 1 0 0 85 7 697
2018 11 to 20 years in the federal public service 36 43 11 7 3 0 0 79 10 1116
2018 More than 20 years in the federal public service 41 40 12 5 3 0 0 81 7 441
2017 Less than 3 years in the federal public service 49 37 7 4 2 0 0 87 6 319
2017 3 to 10 years in the federal public service 36 44 11 5 3 1 0 81 8 960
2017 11 to 20 years in the federal public service 34 42 12 7 4 1 0 76 12 1255
2017 More than 20 years in the federal public service 40 37 12 7 4 1 0 77 11 550
2014 Less than 3 years in the federal public service 47 39 4 5 5 0 0 85 10 140
2014 3 to 10 years in the federal public service 29 44 15 8 3 1 0 74 12 1168
2014 11 to 20 years in the federal public service 30 41 16 8 4 1 0 71 12 1154
2014 More than 20 years in the federal public service 41 37 11 7 4 0 0 78 11 550
2011 Less than 3 years in the federal public service 43 40 9 5 2 1 0 83 7 571
2011 3 to 10 years in the federal public service 33 44 12 7 3 0 0 77 11 1416
2011 11 to 20 years in the federal public service 33 42 13 9 3 1 0 76 11 968
2011 More than 20 years in the federal public service 45 38 7 6 4 0 0 83 10 566
2008 Less than 3 years in the federal public service 44 41 10 4 1 0 0 85 5 489
2008 3 to 10 years in the federal public service 39 42 10 6 2 1 0 82 8 1448
2008 11 to 20 years in the federal public service 41 41 10 5 2 1 0 83 8 775
2008 More than 20 years in the federal public service 50 34 6 5 3 1 0 85 9 511

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 44 15 5 2 2 0 78 7 293
2018 3 to 10 years in the federal public service 23 44 20 10 2 1 0 68 12 698
2018 11 to 20 years in the federal public service 18 41 22 13 4 1 0 60 18 1109
2018 More than 20 years in the federal public service 20 43 19 12 4 1 0 64 17 440
2017 Less than 3 years in the federal public service 38 41 10 6 2 2 0 81 9 318
2017 3 to 10 years in the federal public service 22 43 18 11 4 1 0 66 15 958
2017 11 to 20 years in the federal public service 20 41 18 14 6 2 0 62 20 1251
2017 More than 20 years in the federal public service 20 40 19 14 6 1 0 61 20 550
2014 Less than 3 years in the federal public service 35 37 13 4 5 5 0 77 9 140
2014 3 to 10 years in the federal public service 16 41 22 12 6 2 0 59 18 1169
2014 11 to 20 years in the federal public service 12 37 22 17 9 3 0 51 26 1154
2014 More than 20 years in the federal public service 20 36 20 13 8 2 0 57 22 551
2011 Less than 3 years in the federal public service 32 39 16 5 3 4 0 75 8 573
2011 3 to 10 years in the federal public service 22 41 19 11 4 3 0 65 15 1420
2011 11 to 20 years in the federal public service 17 39 19 16 6 2 0 58 23 965
2011 More than 20 years in the federal public service 25 40 16 14 4 2 0 66 18 567

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 4 15 32 26 18 3 2 47 20 294
2018 3 to 10 years in the federal public service 7 18 41 24 7 1 1 32 26 701
2018 11 to 20 years in the federal public service 8 25 42 16 7 0 1 24 34 1114
2018 More than 20 years in the federal public service 10 24 41 18 6 0 1 25 34 439
2017 Less than 3 years in the federal public service 5 13 32 25 18 3 6 46 19 318
2017 3 to 10 years in the federal public service 7 20 38 22 9 2 2 32 28 958
2017 11 to 20 years in the federal public service 9 26 41 16 6 1 2 22 36 1249
2017 More than 20 years in the federal public service 10 23 40 18 6 1 3 24 34 549
2014 Less than 3 years in the federal public service 4 16 31 25 15 2 6 44 22 140
2014 3 to 10 years in the federal public service 6 24 38 21 8 1 3 29 31 1166
2014 11 to 20 years in the federal public service 10 28 39 16 4 1 2 21 39 1152
2014 More than 20 years in the federal public service 10 28 37 15 6 0 2 22 40 550
2011 Less than 3 years in the federal public service 4 14 30 28 18 2 4 49 19 572
2011 3 to 10 years in the federal public service 7 21 36 22 10 1 2 34 29 1417
2011 11 to 20 years in the federal public service 8 24 40 18 6 1 3 25 33 966
2011 More than 20 years in the federal public service 9 23 36 21 7 0 3 29 33 566
2008 Less than 3 years in the federal public service 4 16 32 28 15 3 3 46 21 487
2008 3 to 10 years in the federal public service 7 23 37 23 7 1 2 31 31 1449
2008 11 to 20 years in the federal public service 8 26 40 16 7 1 2 24 35 775
2008 More than 20 years in the federal public service 12 25 39 17 4 1 2 21 39 513

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 9 20 27 32 6 1 63 15 294
2018 3 to 10 years in the federal public service 7 12 29 32 15 2 2 50 20 698
2018 11 to 20 years in the federal public service 7 18 32 27 13 2 1 41 26 1111
2018 More than 20 years in the federal public service 8 16 28 32 12 2 2 46 25 438
2017 Less than 3 years in the federal public service 2 8 17 25 35 8 6 69 11 316
2017 3 to 10 years in the federal public service 7 13 29 28 17 3 4 48 22 958
2017 11 to 20 years in the federal public service 8 17 29 27 12 3 3 42 27 1243
2017 More than 20 years in the federal public service 8 17 29 26 13 3 4 42 27 552
2014 Less than 3 years in the federal public service 6 8 25 24 28 5 6 57 15 140
2014 3 to 10 years in the federal public service 8 17 30 26 13 3 4 41 27 1164
2014 11 to 20 years in the federal public service 10 20 32 24 10 2 2 35 31 1152
2014 More than 20 years in the federal public service 8 17 34 24 11 2 3 37 27 549
2011 Less than 3 years in the federal public service 3 8 16 29 32 6 5 69 13 572
2011 3 to 10 years in the federal public service 6 12 23 32 20 3 4 56 19 1417
2011 11 to 20 years in the federal public service 6 12 29 30 15 3 5 48 20 967
2011 More than 20 years in the federal public service 6 10 24 34 19 2 5 57 17 562
2008 Less than 3 years in the federal public service 3 11 18 30 27 5 6 64 15 487
2008 3 to 10 years in the federal public service 5 13 29 31 17 3 3 51 19 1447
2008 11 to 20 years in the federal public service 6 15 27 31 15 3 4 49 22 774
2008 More than 20 years in the federal public service 7 13 32 29 13 2 4 45 21 512

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 15 26 23 20 4 3 46 25 294
2018 3 to 10 years in the federal public service 13 22 36 18 8 2 2 27 36 698
2018 11 to 20 years in the federal public service 15 26 34 16 7 1 1 23 43 1112
2018 More than 20 years in the federal public service 16 24 37 12 9 1 1 21 41 439
2017 Less than 3 years in the federal public service 7 14 25 20 22 5 7 48 23 317
2017 3 to 10 years in the federal public service 15 20 33 20 7 1 3 28 37 961
2017 11 to 20 years in the federal public service 18 23 33 15 6 2 3 22 43 1248
2017 More than 20 years in the federal public service 18 24 31 16 8 1 2 24 44 549
2014 Less than 3 years in the federal public service 14 11 28 21 14 7 6 39 29 140
2014 3 to 10 years in the federal public service 18 25 30 17 6 2 3 24 45 1164
2014 11 to 20 years in the federal public service 21 27 32 13 4 1 2 18 50 1154
2014 More than 20 years in the federal public service 21 24 30 15 7 1 2 23 46 551
2011 Less than 3 years in the federal public service 8 14 30 21 15 4 7 40 26 573
2011 3 to 10 years in the federal public service 13 21 33 18 9 2 4 29 35 1418
2011 11 to 20 years in the federal public service 16 24 32 15 8 1 3 24 42 966
2011 More than 20 years in the federal public service 16 19 28 20 11 0 5 33 37 563
2008 Less than 3 years in the federal public service 10 14 36 21 10 3 5 34 26 486
2008 3 to 10 years in the federal public service 11 23 31 21 9 1 3 31 37 1446
2008 11 to 20 years in the federal public service 10 26 36 18 7 1 2 26 37 773
2008 More than 20 years in the federal public service 12 23 32 21 8 1 3 31 36 513

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 5 6 26 33 27 1 2 62 11 295
2018 3 to 10 years in the federal public service 7 18 40 23 10 0 1 33 26 696
2018 11 to 20 years in the federal public service 11 23 41 18 6 0 1 24 35 1100
2018 More than 20 years in the federal public service 10 25 41 18 5 1 1 22 36 437
2017 Less than 3 years in the federal public service 1 8 21 33 29 1 6 66 11 318
2017 3 to 10 years in the federal public service 8 18 37 25 9 0 2 35 27 957
2017 11 to 20 years in the federal public service 11 23 39 19 5 1 2 25 35 1244
2017 More than 20 years in the federal public service 9 28 40 16 5 0 1 22 38 547
2014 Less than 3 years in the federal public service 3 5 27 31 26 3 4 62 9 139
2014 3 to 10 years in the federal public service 8 17 38 27 8 1 2 36 26 1155
2014 11 to 20 years in the federal public service 11 24 42 17 4 0 1 22 36 1145
2014 More than 20 years in the federal public service 13 26 41 14 5 0 2 19 39 550
2011 Less than 3 years in the federal public service 2 7 29 33 23 2 4 59 10 572
2011 3 to 10 years in the federal public service 5 15 38 28 11 1 2 40 21 1415
2011 11 to 20 years in the federal public service 10 20 42 20 6 0 2 26 31 963
2011 More than 20 years in the federal public service 10 24 38 19 7 0 2 26 35 557
2008 Less than 3 years in the federal public service 3 11 35 31 16 1 3 49 15 485
2008 3 to 10 years in the federal public service 6 18 40 24 9 0 2 34 25 1441
2008 11 to 20 years in the federal public service 8 23 45 17 6 0 2 23 31 775
2008 More than 20 years in the federal public service 12 21 42 18 5 0 2 23 33 512

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 15 18 25 30 3 3 59 23 294
2018 3 to 10 years in the federal public service 17 24 31 17 8 2 1 26 42 698
2018 11 to 20 years in the federal public service 23 30 27 12 6 1 1 19 54 1112
2018 More than 20 years in the federal public service 18 31 30 16 4 1 1 20 49 441
2017 Less than 3 years in the federal public service 6 10 22 21 30 5 7 57 18 316
2017 3 to 10 years in the federal public service 17 26 27 17 9 1 3 27 44 957
2017 11 to 20 years in the federal public service 21 29 29 13 6 1 2 19 52 1244
2017 More than 20 years in the federal public service 19 30 29 13 6 0 2 19 51 549
2014 Less than 3 years in the federal public service 9 11 24 23 19 5 8 49 23 140
2014 3 to 10 years in the federal public service 21 29 27 14 6 1 2 20 52 1163
2014 11 to 20 years in the federal public service 27 31 28 9 3 1 1 13 59 1153
2014 More than 20 years in the federal public service 24 32 27 10 5 0 2 15 57 549
2011 Less than 3 years in the federal public service 6 11 25 25 22 3 7 53 19 572
2011 3 to 10 years in the federal public service 13 18 32 20 11 2 4 32 34 1418
2011 11 to 20 years in the federal public service 17 27 31 16 6 0 3 22 45 966
2011 More than 20 years in the federal public service 16 28 30 14 7 1 4 22 47 564
2008 Less than 3 years in the federal public service 4 11 27 29 18 4 7 53 17 483
2008 3 to 10 years in the federal public service 10 21 32 22 12 1 3 35 32 1445
2008 11 to 20 years in the federal public service 14 28 33 15 6 1 2 22 44 769
2008 More than 20 years in the federal public service 17 29 30 15 5 0 3 21 47 512

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 15 21 21 23 10 2 50 27 295
2018 3 to 10 years in the federal public service 11 16 33 24 10 3 2 36 29 694
2018 11 to 20 years in the federal public service 16 23 31 18 10 1 2 28 39 1107
2018 More than 20 years in the federal public service 13 23 30 22 8 2 3 31 37 437
2017 Less than 3 years in the federal public service 4 12 17 21 23 12 10 57 21 319
2017 3 to 10 years in the federal public service 11 17 30 22 14 2 4 39 29 961
2017 11 to 20 years in the federal public service 10 21 29 24 10 2 3 37 33 1246
2017 More than 20 years in the federal public service 10 21 31 21 11 1 5 35 33 550
2014 Less than 3 years in the federal public service 7 11 16 18 27 13 7 56 23 140
2014 3 to 10 years in the federal public service 10 15 31 25 12 2 5 40 27 1161
2014 11 to 20 years in the federal public service 10 16 34 26 10 1 3 38 27 1150
2014 More than 20 years in the federal public service 9 16 34 25 11 2 3 38 26 551
2011 Less than 3 years in the federal public service 5 11 16 23 27 7 9 61 20 571
2011 3 to 10 years in the federal public service 8 15 28 25 17 2 5 45 25 1416
2011 11 to 20 years in the federal public service 8 18 29 26 13 1 5 42 28 967
2011 More than 20 years in the federal public service 7 15 31 27 13 2 5 44 24 558
2008 Less than 3 years in the federal public service 7 16 25 21 19 6 5 46 27 486
2008 3 to 10 years in the federal public service 10 22 30 22 12 1 3 35 33 1450
2008 11 to 20 years in the federal public service 11 22 33 20 9 2 3 31 35 776
2008 More than 20 years in the federal public service 12 26 33 18 8 1 3 28 39 512

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 9 15 24 25 19 6 2 48 26 296
2018 3 to 10 years in the federal public service 11 22 40 16 6 3 2 24 35 700
2018 11 to 20 years in the federal public service 17 24 35 15 5 2 1 21 43 1113
2018 More than 20 years in the federal public service 17 29 33 14 5 1 2 19 47 440
2017 Less than 3 years in the federal public service 6 15 25 15 24 9 6 46 25 318
2017 3 to 10 years in the federal public service 14 21 35 17 8 3 2 26 36 959
2017 11 to 20 years in the federal public service 17 27 33 12 6 3 3 19 47 1246
2017 More than 20 years in the federal public service 21 25 33 13 5 1 2 19 48 549
2014 Less than 3 years in the federal public service 9 15 29 20 16 6 4 41 27 140
2014 3 to 10 years in the federal public service 17 24 32 14 6 3 3 22 44 1165
2014 11 to 20 years in the federal public service 23 27 31 11 4 2 2 16 52 1151
2014 More than 20 years in the federal public service 20 26 34 10 6 1 2 17 48 549

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 30 9 9 5 3 0 76 14 292
2018 3 to 10 years in the federal public service 33 34 11 14 6 1 0 69 21 694
2018 11 to 20 years in the federal public service 31 32 11 14 11 1 0 63 25 1113
2018 More than 20 years in the federal public service 35 34 9 12 8 2 0 70 21 436
2017 Less than 3 years in the federal public service 50 28 8 7 3 4 0 82 10 320
2017 3 to 10 years in the federal public service 34 32 14 11 7 1 0 67 19 960
2017 11 to 20 years in the federal public service 32 33 10 13 9 2 0 67 23 1257
2017 More than 20 years in the federal public service 34 33 11 11 9 2 0 68 21 552
2014 Less than 3 years in the federal public service 52 29 11 6 2 1 0 81 8 140
2014 3 to 10 years in the federal public service 37 31 11 13 7 2 0 69 20 1169
2014 11 to 20 years in the federal public service 34 32 10 12 9 2 0 67 22 1155
2014 More than 20 years in the federal public service 45 33 8 7 6 1 1 79 13 551

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 35 6 5 3 0 0 87 8 294
2018 3 to 10 years in the federal public service 41 39 9 9 2 0 0 80 11 693
2018 11 to 20 years in the federal public service 38 39 10 8 4 0 0 77 13 1113
2018 More than 20 years in the federal public service 41 43 6 7 3 0 0 84 10 436
2017 Less than 3 years in the federal public service 58 30 5 5 1 0 0 89 6 320
2017 3 to 10 years in the federal public service 42 39 7 9 3 0 0 81 12 960
2017 11 to 20 years in the federal public service 39 41 8 8 3 1 0 80 12 1252
2017 More than 20 years in the federal public service 42 41 6 6 4 0 0 83 10 548
2014 Less than 3 years in the federal public service 61 26 7 4 2 0 0 87 6 140
2014 3 to 10 years in the federal public service 42 39 9 8 2 0 0 81 10 1169
2014 11 to 20 years in the federal public service 36 46 7 8 3 0 0 82 11 1156
2014 More than 20 years in the federal public service 47 39 7 4 3 0 0 86 7 551

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 38 11 5 0 1 0 84 5 292
2018 3 to 10 years in the federal public service 37 47 11 4 1 0 0 84 5 695
2018 11 to 20 years in the federal public service 37 42 11 6 3 1 0 80 9 1117
2018 More than 20 years in the federal public service 41 41 8 7 2 1 0 82 9 432

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 27 12 5 2 5 0 80 7 296
2018 3 to 10 years in the federal public service 38 40 14 3 2 3 0 80 5 702
2018 11 to 20 years in the federal public service 34 38 15 4 4 5 0 75 9 1109
2018 More than 20 years in the federal public service 42 36 12 4 3 3 0 80 8 434
2017 Less than 3 years in the federal public service 50 28 12 3 2 6 0 83 4 321
2017 3 to 10 years in the federal public service 34 37 15 6 2 5 1 75 9 960
2017 11 to 20 years in the federal public service 32 38 16 5 4 4 1 74 10 1250
2017 More than 20 years in the federal public service 34 42 12 3 4 4 0 79 8 553
2014 Less than 3 years in the federal public service 51 33 9 2 1 5 0 88 3 140
2014 3 to 10 years in the federal public service 38 35 15 4 2 5 0 77 7 1167
2014 11 to 20 years in the federal public service 33 39 15 5 4 4 0 75 9 1155
2014 More than 20 years in the federal public service 39 39 11 2 2 6 0 84 4 550

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 34 11 3 2 1 0 84 4 294
2018 3 to 10 years in the federal public service 35 44 13 5 2 1 0 80 7 699
2018 11 to 20 years in the federal public service 29 40 15 7 5 3 0 72 13 1113
2018 More than 20 years in the federal public service 33 40 13 7 4 3 0 75 12 436
2017 Less than 3 years in the federal public service 52 35 6 4 2 3 0 89 5 321
2017 3 to 10 years in the federal public service 34 40 14 7 3 3 0 76 10 958
2017 11 to 20 years in the federal public service 28 41 16 8 5 2 0 70 13 1251
2017 More than 20 years in the federal public service 30 41 13 8 4 4 0 73 13 549
2014 Less than 3 years in the federal public service 59 30 8 1 2 1 0 90 2 140
2014 3 to 10 years in the federal public service 37 38 14 6 3 3 0 77 9 1168
2014 11 to 20 years in the federal public service 31 39 15 8 4 3 0 72 12 1155
2014 More than 20 years in the federal public service 37 39 12 7 3 2 0 78 10 551
2011 Less than 3 years in the federal public service 46 36 9 2 3 3 0 85 5 573
2011 3 to 10 years in the federal public service 32 39 14 7 4 2 0 74 12 1422
2011 11 to 20 years in the federal public service 27 38 16 9 7 4 0 67 16 968
2011 More than 20 years in the federal public service 33 44 12 5 4 2 0 78 9 567

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 28 5 1 1 0 1 93 2 292
2018 3 to 10 years in the federal public service 44 39 10 5 2 0 0 83 6 700
2018 11 to 20 years in the federal public service 34 39 13 9 5 0 0 74 14 1113
2018 More than 20 years in the federal public service 40 34 13 8 6 0 0 73 14 438
2017 Less than 3 years in the federal public service 68 26 4 1 1 0 0 94 2 319
2017 3 to 10 years in the federal public service 42 38 10 6 3 0 0 81 9 958
2017 11 to 20 years in the federal public service 33 42 11 8 5 1 0 75 13 1253
2017 More than 20 years in the federal public service 38 36 12 7 7 0 0 74 14 553
2014 Less than 3 years in the federal public service 72 18 7 1 2 0 0 90 2 140
2014 3 to 10 years in the federal public service 42 39 11 6 3 0 0 81 8 1169
2014 11 to 20 years in the federal public service 33 41 12 9 5 0 0 74 14 1154
2014 More than 20 years in the federal public service 38 37 10 9 6 1 0 76 14 548
2011 Less than 3 years in the federal public service 58 31 5 2 2 1 0 90 5 571
2011 3 to 10 years in the federal public service 40 38 10 7 4 0 0 79 11 1417
2011 11 to 20 years in the federal public service 31 39 11 11 7 0 0 71 18 961
2011 More than 20 years in the federal public service 39 42 8 5 5 0 0 82 10 564
2008 Less than 3 years in the federal public service 57 32 7 2 1 0 0 90 4 489
2008 3 to 10 years in the federal public service 37 40 10 7 6 0 0 77 12 1447
2008 11 to 20 years in the federal public service 29 40 12 10 8 0 0 69 18 774
2008 More than 20 years in the federal public service 34 40 10 7 7 1 0 75 14 509

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 29 19 5 6 14 4 63 14 293
2018 3 to 10 years in the federal public service 16 31 20 13 7 10 3 54 23 697
2018 11 to 20 years in the federal public service 16 31 18 15 11 6 2 52 29 1117
2018 More than 20 years in the federal public service 19 33 19 11 9 6 4 57 22 435
2017 Less than 3 years in the federal public service 32 21 14 8 4 14 8 67 15 318
2017 3 to 10 years in the federal public service 23 26 18 13 9 6 4 55 25 961
2017 11 to 20 years in the federal public service 20 29 18 12 10 7 4 54 25 1257
2017 More than 20 years in the federal public service 22 33 15 14 9 5 3 60 24 551
2014 Less than 3 years in the federal public service 36 27 10 5 4 10 8 77 11 140
2014 3 to 10 years in the federal public service 27 27 17 13 8 5 3 59 22 1169
2014 11 to 20 years in the federal public service 25 28 16 13 10 6 3 58 25 1156
2014 More than 20 years in the federal public service 31 30 15 9 6 6 3 67 17 551

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 38 9 8 2 3 1 80 10 291
2018 3 to 10 years in the federal public service 31 42 13 9 3 2 0 74 12 698
2018 11 to 20 years in the federal public service 32 39 13 10 4 2 1 73 14 1114
2018 More than 20 years in the federal public service 34 35 13 11 5 1 0 70 16 439
2017 Less than 3 years in the federal public service 43 28 7 9 4 7 2 79 14 317
2017 3 to 10 years in the federal public service 36 39 11 7 3 3 0 78 11 955
2017 11 to 20 years in the federal public service 36 37 11 8 5 2 0 75 14 1252
2017 More than 20 years in the federal public service 38 36 11 8 4 3 1 76 12 550
2014 Less than 3 years in the federal public service 48 30 6 8 4 3 1 81 13 140
2014 3 to 10 years in the federal public service 38 39 10 7 3 2 0 79 10 1168
2014 11 to 20 years in the federal public service 38 35 11 8 5 3 0 76 13 1156
2014 More than 20 years in the federal public service 44 33 8 8 4 3 1 80 12 551
2011 Less than 3 years in the federal public service 41 33 7 8 4 6 1 80 13 574
2011 3 to 10 years in the federal public service 36 35 12 9 4 4 1 73 14 1420
2011 11 to 20 years in the federal public service 36 34 11 8 7 4 1 72 16 966
2011 More than 20 years in the federal public service 42 35 7 6 6 3 1 80 12 563
2008 Less than 3 years in the federal public service 36 36 10 10 4 3 2 75 15 489
2008 3 to 10 years in the federal public service 29 35 12 12 7 5 1 67 20 1447
2008 11 to 20 years in the federal public service 32 37 9 10 7 4 1 72 18 775
2008 More than 20 years in the federal public service 38 36 7 9 6 3 1 77 15 513

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 40 16 2 1 2 0 81 3 294
2018 3 to 10 years in the federal public service 30 44 17 6 2 1 0 74 8 695
2018 11 to 20 years in the federal public service 27 39 22 6 4 2 0 67 10 1108
2018 More than 20 years in the federal public service 30 39 18 7 5 1 0 70 12 440

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 23 23 22 7 6 17 2 56 16 294
2018 3 to 10 years in the federal public service 13 20 21 18 14 11 2 38 37 698
2018 11 to 20 years in the federal public service 11 17 20 18 22 10 2 32 46 1110
2018 More than 20 years in the federal public service 11 20 22 18 17 10 2 35 39 438
2017 Less than 3 years in the federal public service 27 17 15 8 7 21 6 59 20 319
2017 3 to 10 years in the federal public service 13 18 18 16 17 15 3 38 40 958
2017 11 to 20 years in the federal public service 11 17 18 18 21 12 3 33 46 1252
2017 More than 20 years in the federal public service 12 17 20 17 19 11 4 34 43 550
2014 Less than 3 years in the federal public service 22 17 17 11 4 23 6 55 21 140
2014 3 to 10 years in the federal public service 11 18 20 18 17 14 2 35 41 1166
2014 11 to 20 years in the federal public service 9 17 17 18 24 12 3 31 49 1156
2014 More than 20 years in the federal public service 15 21 15 15 16 12 5 44 38 551
2011 Less than 3 years in the federal public service 17 21 16 13 7 21 5 52 26 573
2011 3 to 10 years in the federal public service 12 18 16 17 16 17 4 37 43 1422
2011 11 to 20 years in the federal public service 10 16 20 20 18 13 4 31 46 970
2011 More than 20 years in the federal public service 14 19 21 14 14 15 4 41 34 567

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 12 88 297
2018 3 to 10 years in the federal public service 13 87 700
2018 11 to 20 years in the federal public service 15 85 1111
2018 More than 20 years in the federal public service 13 87 436

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 64 37
2018 3 to 10 years in the federal public service 46 88
2018 11 to 20 years in the federal public service 55 163
2018 More than 20 years in the federal public service 37 57

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 49 37
2018 3 to 10 years in the federal public service 61 88
2018 11 to 20 years in the federal public service 61 163
2018 More than 20 years in the federal public service 66 57

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 5 163
2018 More than 20 years in the federal public service 10 57

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 37
2018 3 to 10 years in the federal public service 0 88
2018 11 to 20 years in the federal public service 0 163
2018 More than 20 years in the federal public service 0 57

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 88
2018 11 to 20 years in the federal public service 8 163

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 3 163

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 49 37
2018 3 to 10 years in the federal public service 41 88
2018 11 to 20 years in the federal public service 47 163
2018 More than 20 years in the federal public service 43 56

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 48 37
2018 3 to 10 years in the federal public service 30 88
2018 11 to 20 years in the federal public service 40 163
2018 More than 20 years in the federal public service 39 56

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 26 37
2018 3 to 10 years in the federal public service 27 88
2018 11 to 20 years in the federal public service 48 163
2018 More than 20 years in the federal public service 60 56

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 38 37
2018 3 to 10 years in the federal public service 39 88
2018 11 to 20 years in the federal public service 41 163
2018 More than 20 years in the federal public service 51 56

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 18 37
2018 3 to 10 years in the federal public service 28 88
2018 11 to 20 years in the federal public service 32 163
2018 More than 20 years in the federal public service 39 56

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 55 37
2018 3 to 10 years in the federal public service 54 88
2018 11 to 20 years in the federal public service 52 163
2018 More than 20 years in the federal public service 46 56

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 32 37
2018 3 to 10 years in the federal public service 33 88
2018 11 to 20 years in the federal public service 37 163
2018 More than 20 years in the federal public service 29 56

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 37
2018 11 to 20 years in the federal public service 0 163

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 8 88
2018 11 to 20 years in the federal public service 5 163

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 88
2018 11 to 20 years in the federal public service 8 163

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 43 37
2018 3 to 10 years in the federal public service 52 88
2018 11 to 20 years in the federal public service 52 163
2018 More than 20 years in the federal public service 44 56

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 42 37
2018 3 to 10 years in the federal public service 28 88
2018 11 to 20 years in the federal public service 29 163
2018 More than 20 years in the federal public service 11 56

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 17 37
2018 3 to 10 years in the federal public service 14 88
2018 11 to 20 years in the federal public service 14 163
2018 More than 20 years in the federal public service 17 56

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 57 37
2018 3 to 10 years in the federal public service 52 88
2018 11 to 20 years in the federal public service 49 163
2018 More than 20 years in the federal public service 49 57

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 21 37
2018 3 to 10 years in the federal public service 21 88
2018 11 to 20 years in the federal public service 27 163
2018 More than 20 years in the federal public service 27 57

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 6 163

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 37
2018 3 to 10 years in the federal public service 8 88
2018 11 to 20 years in the federal public service 17 163
2018 More than 20 years in the federal public service 15 57

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 8 163

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 37
2018 11 to 20 years in the federal public service 3 163

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 88
2018 11 to 20 years in the federal public service 13 163

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 88
2018 11 to 20 years in the federal public service 6 163

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 36 37
2018 3 to 10 years in the federal public service 33 88
2018 11 to 20 years in the federal public service 33 163
2018 More than 20 years in the federal public service 30 57

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 87
2018 11 to 20 years in the federal public service 13 158

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 87
2018 11 to 20 years in the federal public service 18 158

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 87
2018 11 to 20 years in the federal public service 8 158

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 6 87
2018 11 to 20 years in the federal public service 9 158

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 15 87
2018 11 to 20 years in the federal public service 10 158

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 87
2018 11 to 20 years in the federal public service 11 158

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 21 87
2018 11 to 20 years in the federal public service 9 158

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 87
2018 11 to 20 years in the federal public service 9 158

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 13 87
2018 11 to 20 years in the federal public service 13 158

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 28 37
2018 3 to 10 years in the federal public service 24 87
2018 11 to 20 years in the federal public service 32 158
2018 More than 20 years in the federal public service 33 55

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 87
2018 11 to 20 years in the federal public service 15 158

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 44 37
2018 3 to 10 years in the federal public service 38 87
2018 11 to 20 years in the federal public service 58 158
2018 More than 20 years in the federal public service 63 55

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 87
2018 More than 20 years in the federal public service 0 55

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 44 37
2018 3 to 10 years in the federal public service 51 87
2018 11 to 20 years in the federal public service 62 158
2018 More than 20 years in the federal public service 67 55

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 37

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 12 37
2018 3 to 10 years in the federal public service 14 87
2018 11 to 20 years in the federal public service 14 158
2018 More than 20 years in the federal public service 16 55

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 16 13 17 3 3 39 9 56 11 293
2018 3 to 10 years in the federal public service 11 12 22 8 6 35 6 39 24 699
2018 11 to 20 years in the federal public service 9 14 26 8 9 30 5 34 27 1110
2018 More than 20 years in the federal public service 12 19 24 8 8 25 5 44 23 436
2017 Less than 3 years in the federal public service 16 9 13 2 2 46 13 62 8 321
2017 3 to 10 years in the federal public service 12 12 19 7 6 35 9 43 23 963
2017 11 to 20 years in the federal public service 10 12 22 8 8 34 6 38 26 1256
2017 More than 20 years in the federal public service 13 16 20 7 10 30 3 44 26 552
2014 Less than 3 years in the federal public service 18 4 14 1 5 37 20 52 16 140
2014 3 to 10 years in the federal public service 10 13 19 7 5 39 9 43 22 1167
2014 11 to 20 years in the federal public service 10 13 20 10 7 35 6 38 28 1156
2014 More than 20 years in the federal public service 16 18 18 6 7 33 4 52 19 551

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 28 15 3 3 16 2 74 7 293
2018 3 to 10 years in the federal public service 24 30 22 7 5 13 0 61 13 698
2018 11 to 20 years in the federal public service 20 32 21 9 7 11 0 58 18 1114
2018 More than 20 years in the federal public service 25 33 20 7 6 8 0 63 15 439
2017 Less than 3 years in the federal public service 35 21 12 2 1 27 2 79 4 320
2017 3 to 10 years in the federal public service 24 25 20 7 6 17 2 59 16 960
2017 11 to 20 years in the federal public service 21 29 21 9 6 13 1 58 17 1250
2017 More than 20 years in the federal public service 23 35 16 7 8 11 0 65 17 551
2014 Less than 3 years in the federal public service 31 17 15 0 4 29 4 72 6 140
2014 3 to 10 years in the federal public service 21 25 21 7 3 21 1 60 13 1167
2014 11 to 20 years in the federal public service 18 28 20 8 6 19 1 58 17 1155
2014 More than 20 years in the federal public service 26 31 17 5 5 14 1 68 11 551
2011 Less than 3 years in the federal public service 41 29 12 4 2 11 1 79 7 572
2011 3 to 10 years in the federal public service 29 34 17 7 3 10 0 70 11 1412
2011 11 to 20 years in the federal public service 27 35 15 8 5 9 0 69 14 965
2011 More than 20 years in the federal public service 37 35 13 4 3 8 0 77 8 566

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 5 95 296
2018 3 to 10 years in the federal public service 6 94 700
2018 11 to 20 years in the federal public service 8 92 1113
2018 More than 20 years in the federal public service 7 93 438

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 52 15
2018 3 to 10 years in the federal public service 36 46
2018 11 to 20 years in the federal public service 28 88
2018 More than 20 years in the federal public service 42 29

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 78 46
2018 11 to 20 years in the federal public service 84 88

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 More than 20 years in the federal public service 0 29

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 10 46
2018 11 to 20 years in the federal public service 9 88

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 10 88

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 46
2018 11 to 20 years in the federal public service 23 88

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 17 46
2018 11 to 20 years in the federal public service 10 88

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 46
2018 11 to 20 years in the federal public service 9 88

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 61 15
2018 3 to 10 years in the federal public service 28 46
2018 11 to 20 years in the federal public service 23 88
2018 More than 20 years in the federal public service 39 29

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 34 15
2018 3 to 10 years in the federal public service 23 46
2018 11 to 20 years in the federal public service 31 88
2018 More than 20 years in the federal public service 23 29

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 9 88
2018 More than 20 years in the federal public service 0 29

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 18 46
2018 11 to 20 years in the federal public service 20 88

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 46
2018 11 to 20 years in the federal public service 0 88

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 46
2018 11 to 20 years in the federal public service 16 88

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 3 to 10 years in the federal public service 0 46
2018 11 to 20 years in the federal public service 0 88
2018 More than 20 years in the federal public service 0 29

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 10 46
2018 11 to 20 years in the federal public service 16 88

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 38 15
2018 3 to 10 years in the federal public service 26 46
2018 11 to 20 years in the federal public service 28 88
2018 More than 20 years in the federal public service 31 29

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 46
2018 11 to 20 years in the federal public service 5 88

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 3 to 10 years in the federal public service 0 46

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 46
2018 11 to 20 years in the federal public service 15 88

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 46
2018 More than 20 years in the federal public service 0 29

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 14 88

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 42 15
2018 3 to 10 years in the federal public service 63 46
2018 11 to 20 years in the federal public service 50 88
2018 More than 20 years in the federal public service 58 29

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 19 46
2018 11 to 20 years in the federal public service 8 84

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 46
2018 11 to 20 years in the federal public service 6 84

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 9 84

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 10 84

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 21 46
2018 11 to 20 years in the federal public service 38 84

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 11 to 20 years in the federal public service 14 84

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 34 15
2018 3 to 10 years in the federal public service 36 46
2018 11 to 20 years in the federal public service 56 84
2018 More than 20 years in the federal public service 53 29

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 46
2018 11 to 20 years in the federal public service 0 84

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 54 15
2018 3 to 10 years in the federal public service 62 46
2018 11 to 20 years in the federal public service 73 84
2018 More than 20 years in the federal public service 69 29

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 12 84
2018 More than 20 years in the federal public service 24 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 18 11 20 1 1 40 9 58 3 296
2018 3 to 10 years in the federal public service 12 13 23 3 2 39 6 47 11 696
2018 11 to 20 years in the federal public service 10 14 27 4 4 36 4 41 14 1115
2018 More than 20 years in the federal public service 14 17 26 4 4 30 5 47 13 439
2017 Less than 3 years in the federal public service 20 10 11 0 1 46 12 71 2 319
2017 3 to 10 years in the federal public service 12 12 19 3 3 43 8 50 12 960
2017 11 to 20 years in the federal public service 11 13 23 4 4 39 5 44 14 1251
2017 More than 20 years in the federal public service 13 15 22 5 4 37 5 48 15 550
2014 Less than 3 years in the federal public service 18 8 10 1 2 47 14 66 8 140
2014 3 to 10 years in the federal public service 10 12 19 4 2 45 9 47 12 1167
2014 11 to 20 years in the federal public service 10 12 21 4 3 44 6 42 15 1157
2014 More than 20 years in the federal public service 13 18 19 3 3 40 4 56 11 550

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 26 18 2 0 17 1 75 3 295
2018 3 to 10 years in the federal public service 26 33 19 5 2 14 1 69 9 698
2018 11 to 20 years in the federal public service 24 31 21 6 4 15 0 65 11 1115
2018 More than 20 years in the federal public service 28 32 21 4 5 9 1 67 10 437
2017 Less than 3 years in the federal public service 39 20 12 1 1 24 3 81 3 320
2017 3 to 10 years in the federal public service 27 28 17 4 3 18 2 70 9 958
2017 11 to 20 years in the federal public service 26 30 20 5 3 15 1 66 10 1250
2017 More than 20 years in the federal public service 26 33 18 4 4 14 0 69 10 546
2014 Less than 3 years in the federal public service 36 22 9 1 2 26 4 83 4 140
2014 3 to 10 years in the federal public service 24 26 19 3 1 25 1 68 6 1168
2014 11 to 20 years in the federal public service 22 29 19 5 3 21 2 65 10 1155
2014 More than 20 years in the federal public service 28 31 16 4 3 17 1 72 8 549
2011 Less than 3 years in the federal public service 46 29 7 1 1 14 1 89 2 573
2011 3 to 10 years in the federal public service 36 35 13 4 1 11 0 80 6 1412
2011 11 to 20 years in the federal public service 33 36 14 4 3 10 0 77 8 967
2011 More than 20 years in the federal public service 42 33 12 2 2 9 0 82 4 568
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 25 8 4 2 1 0 86 6 294
2018 3 to 10 years in the federal public service 55 27 8 4 4 1 0 83 8 696
2018 11 to 20 years in the federal public service 49 27 10 5 7 1 0 77 13 1108
2018 More than 20 years in the federal public service 51 25 11 6 6 1 0 76 12 437
2017 Less than 3 years in the federal public service 65 22 8 2 2 1 0 88 4 321
2017 3 to 10 years in the federal public service 58 24 8 5 4 1 0 82 9 958
2017 11 to 20 years in the federal public service 50 26 12 6 5 2 0 78 11 1253
2017 More than 20 years in the federal public service 50 27 9 5 6 2 0 78 12 553

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 38 14 7 2 4 1 76 9 296
2018 3 to 10 years in the federal public service 35 42 12 7 3 1 0 78 10 700
2018 11 to 20 years in the federal public service 32 45 13 6 3 2 0 78 9 1114
2018 More than 20 years in the federal public service 40 40 11 5 2 1 0 82 7 439
2017 Less than 3 years in the federal public service 41 35 10 7 2 5 0 80 9 321
2017 3 to 10 years in the federal public service 34 43 12 7 3 1 0 78 10 962
2017 11 to 20 years in the federal public service 32 42 12 6 4 2 0 77 11 1254
2017 More than 20 years in the federal public service 37 42 10 5 4 1 0 80 9 552

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 36 15 10 4 3 0 70 14 296
2018 3 to 10 years in the federal public service 22 38 14 17 8 1 0 61 25 702
2018 11 to 20 years in the federal public service 16 34 18 18 12 1 0 51 30 1115
2018 More than 20 years in the federal public service 21 41 14 13 10 2 0 63 23 438
2017 Less than 3 years in the federal public service 32 41 15 7 2 3 0 75 10 320
2017 3 to 10 years in the federal public service 17 41 16 14 10 1 0 58 25 962
2017 11 to 20 years in the federal public service 16 35 17 18 11 3 0 52 30 1256
2017 More than 20 years in the federal public service 20 40 15 14 10 0 0 60 25 551

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 20 24 25 12 19 0 0 44 31 297
2018 3 to 10 years in the federal public service 10 20 27 16 24 0 2 31 41 699
2018 11 to 20 years in the federal public service 13 23 26 15 21 0 2 37 36 1116
2018 More than 20 years in the federal public service 18 24 25 14 18 0 1 42 32 440
2017 Less than 3 years in the federal public service 14 19 20 19 27 0 1 34 46 321
2017 3 to 10 years in the federal public service 11 20 25 15 27 0 2 32 42 962
2017 11 to 20 years in the federal public service 16 25 24 15 18 1 1 42 34 1252
2017 More than 20 years in the federal public service 17 29 20 13 18 0 3 47 32 547

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 20 28 28 15 8 0 0 49 23 297
2018 3 to 10 years in the federal public service 8 21 30 23 17 0 1 29 40 698
2018 11 to 20 years in the federal public service 7 19 30 24 20 0 0 26 44 1116
2018 More than 20 years in the federal public service 8 19 33 25 14 0 1 27 40 439
2017 Less than 3 years in the federal public service 23 31 28 12 5 0 1 55 16 321
2017 3 to 10 years in the federal public service 11 21 31 21 16 0 0 32 37 961
2017 11 to 20 years in the federal public service 9 21 29 24 16 1 1 30 40 1253
2017 More than 20 years in the federal public service 11 20 31 24 14 0 1 31 38 550

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 30 21 9 6 1 0 64 14 294
2018 3 to 10 years in the federal public service 14 30 28 15 10 1 1 45 26 698
2018 11 to 20 years in the federal public service 11 25 31 19 13 0 1 36 33 1113
2018 More than 20 years in the federal public service 9 27 34 18 11 0 1 37 29 438
2017 Less than 3 years in the federal public service 38 33 17 8 2 0 2 73 10 320
2017 3 to 10 years in the federal public service 16 30 26 16 10 0 1 47 27 961
2017 11 to 20 years in the federal public service 12 28 27 18 13 1 2 40 32 1245
2017 More than 20 years in the federal public service 11 24 33 21 11 0 1 35 32 549

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 25 22 12 10 2 1 55 23 294
2018 3 to 10 years in the federal public service 12 24 26 21 16 0 1 36 38 700
2018 11 to 20 years in the federal public service 10 20 25 23 21 1 1 30 44 1117
2018 More than 20 years in the federal public service 10 24 26 21 16 1 2 35 38 437
2017 Less than 3 years in the federal public service 34 24 19 10 8 2 3 61 19 320
2017 3 to 10 years in the federal public service 15 21 26 20 16 1 1 37 37 960
2017 11 to 20 years in the federal public service 12 21 26 19 19 1 2 34 39 1253
2017 More than 20 years in the federal public service 12 23 26 19 17 2 2 36 38 547

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 22 14 7 7 0 4 71 14 297
2018 3 to 10 years in the federal public service 29 26 20 12 9 0 4 58 21 697
2018 11 to 20 years in the federal public service 24 22 25 13 12 0 4 48 26 1110
2018 More than 20 years in the federal public service 23 24 24 17 8 0 3 49 26 438
2017 Less than 3 years in the federal public service 47 24 11 6 3 1 8 78 10 320
2017 3 to 10 years in the federal public service 31 25 18 12 9 0 5 59 22 963
2017 11 to 20 years in the federal public service 23 25 22 13 11 1 5 51 25 1248
2017 More than 20 years in the federal public service 21 25 25 13 11 1 5 49 25 548

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 26 20 9 8 1 0 62 18 296
2018 3 to 10 years in the federal public service 18 29 26 14 11 0 1 48 26 701
2018 11 to 20 years in the federal public service 15 24 27 19 15 0 1 39 35 1117
2018 More than 20 years in the federal public service 18 29 25 16 10 0 1 48 27 439
2017 Less than 3 years in the federal public service 38 27 19 11 4 0 1 66 15 318
2017 3 to 10 years in the federal public service 19 29 26 16 10 0 0 48 26 961
2017 11 to 20 years in the federal public service 16 25 29 18 13 1 0 41 30 1251
2017 More than 20 years in the federal public service 20 28 26 16 8 0 1 49 24 548

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 26 16 7 4 1 2 72 11 294
2018 3 to 10 years in the federal public service 21 36 28 9 4 0 1 58 13 698
2018 11 to 20 years in the federal public service 17 35 27 13 7 0 1 52 21 1112
2018 More than 20 years in the federal public service 19 32 26 14 8 1 1 52 22 438
2017 Less than 3 years in the federal public service 43 34 13 5 2 1 2 79 7 318
2017 3 to 10 years in the federal public service 22 33 24 13 6 1 2 57 19 960
2017 11 to 20 years in the federal public service 18 32 25 14 8 1 1 51 23 1251
2017 More than 20 years in the federal public service 19 31 26 15 7 1 1 51 22 551

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 31 19 8 3 1 3 68 12 294
2018 3 to 10 years in the federal public service 18 41 23 13 4 1 1 59 17 699
2018 11 to 20 years in the federal public service 14 35 28 16 7 0 1 49 23 1108
2018 More than 20 years in the federal public service 15 31 28 16 8 0 1 47 25 437
2017 Less than 3 years in the federal public service 41 31 16 6 2 1 2 75 8 318
2017 3 to 10 years in the federal public service 22 35 23 12 6 1 1 58 18 960
2017 11 to 20 years in the federal public service 14 33 28 16 7 1 1 48 24 1251
2017 More than 20 years in the federal public service 16 29 28 18 7 1 1 46 25 549

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 30 18 8 5 0 1 68 13 294
2018 3 to 10 years in the federal public service 26 39 19 9 5 0 1 66 14 697
2018 11 to 20 years in the federal public service 22 34 24 12 6 0 1 57 18 1109
2018 More than 20 years in the federal public service 24 34 22 12 7 0 1 59 19 438
2017 Less than 3 years in the federal public service 40 32 18 6 3 1 1 74 8 318
2017 3 to 10 years in the federal public service 30 35 18 9 6 0 1 66 15 961
2017 11 to 20 years in the federal public service 22 35 24 11 6 1 2 58 17 1252
2017 More than 20 years in the federal public service 24 35 20 13 6 0 1 60 20 550

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 39 18 6 3 0 1 73 9 293
2018 3 to 10 years in the federal public service 29 33 23 10 4 0 1 63 14 697
2018 11 to 20 years in the federal public service 19 33 27 13 6 0 1 53 20 1105
2018 More than 20 years in the federal public service 20 31 26 17 6 0 0 51 23 433
2017 Less than 3 years in the federal public service 39 30 18 7 2 2 1 72 9 318
2017 3 to 10 years in the federal public service 31 32 20 10 5 0 1 64 15 957
2017 11 to 20 years in the federal public service 21 30 25 15 7 1 1 52 22 1248
2017 More than 20 years in the federal public service 18 29 24 16 10 1 2 48 27 546

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 59 18 12 7 2 0 2 79 9 294
2018 3 to 10 years in the federal public service 47 28 13 6 5 0 2 76 11 696
2018 11 to 20 years in the federal public service 43 27 15 7 4 0 2 72 12 1106
2018 More than 20 years in the federal public service 48 28 11 7 4 0 1 78 11 437
2017 Less than 3 years in the federal public service 67 18 9 3 2 0 1 86 5 319
2017 3 to 10 years in the federal public service 48 29 13 6 4 0 1 77 9 961
2017 11 to 20 years in the federal public service 53 25 13 5 2 0 1 79 7 1253
2017 More than 20 years in the federal public service 57 23 11 4 3 0 2 82 7 551

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 76 13 3 2 1 1 4 93 3 293
2018 3 to 10 years in the federal public service 71 13 6 1 2 1 5 90 4 697
2018 11 to 20 years in the federal public service 68 15 6 2 2 1 5 89 5 1107
2018 More than 20 years in the federal public service 70 13 5 3 3 0 6 88 6 437

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 77 9 4 2 2 1 4 92 4 291
2018 3 to 10 years in the federal public service 68 15 7 3 2 1 3 87 5 698
2018 11 to 20 years in the federal public service 64 15 7 5 4 1 4 82 10 1106
2018 More than 20 years in the federal public service 67 14 6 5 4 1 4 85 9 435
2017 Less than 3 years in the federal public service 83 9 3 0 1 1 4 96 1 319
2017 3 to 10 years in the federal public service 71 13 6 4 3 0 3 86 7 960
2017 11 to 20 years in the federal public service 66 15 7 5 3 1 3 84 9 1253
2017 More than 20 years in the federal public service 68 13 7 4 5 0 2 84 9 553

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 19 9 5 2 0 2 84 7 296
2018 3 to 10 years in the federal public service 48 30 14 5 1 0 1 79 6 698
2018 11 to 20 years in the federal public service 49 29 13 5 3 0 1 79 8 1106
2018 More than 20 years in the federal public service 54 27 13 2 2 0 1 82 4 437
2017 Less than 3 years in the federal public service 62 24 9 2 1 1 2 88 3 320
2017 3 to 10 years in the federal public service 50 32 9 4 3 0 2 84 7 960
2017 11 to 20 years in the federal public service 49 30 12 5 2 0 2 81 7 1253
2017 More than 20 years in the federal public service 51 29 11 3 2 0 2 83 6 550

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 14 8 3 5 0 1 85 7 295
2018 3 to 10 years in the federal public service 55 22 13 5 5 0 1 77 10 695
2018 11 to 20 years in the federal public service 47 25 12 8 7 0 1 73 15 1103
2018 More than 20 years in the federal public service 50 27 11 6 4 0 1 78 10 434
2017 Less than 3 years in the federal public service 75 12 6 3 1 1 3 90 4 321
2017 3 to 10 years in the federal public service 58 21 11 4 4 0 2 80 9 963
2017 11 to 20 years in the federal public service 53 21 11 8 4 1 2 76 12 1253
2017 More than 20 years in the federal public service 54 22 11 6 5 0 2 77 11 551

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 68 4 2 1 1 0 24 94 3 296
2018 3 to 10 years in the federal public service 52 12 5 1 1 0 28 90 2 690
2018 11 to 20 years in the federal public service 47 20 9 2 1 0 21 85 4 1096
2018 More than 20 years in the federal public service 45 21 7 3 1 0 23 85 6 436
2017 Less than 3 years in the federal public service 69 8 2 0 0 0 21 97 0 318
2017 3 to 10 years in the federal public service 56 12 5 1 1 0 25 91 3 963
2017 11 to 20 years in the federal public service 52 17 8 2 1 0 21 87 3 1254
2017 More than 20 years in the federal public service 48 18 6 3 1 0 23 87 5 547

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 72 13 6 3 0 0 6 91 3 291
2018 3 to 10 years in the federal public service 55 23 11 3 1 0 6 84 4 696
2018 11 to 20 years in the federal public service 59 20 10 3 2 0 6 85 5 1101
2018 More than 20 years in the federal public service 58 26 6 3 0 0 7 90 3 434
2017 Less than 3 years in the federal public service 75 12 5 1 0 1 6 93 1 319
2017 3 to 10 years in the federal public service 60 19 9 2 1 0 8 87 3 960
2017 11 to 20 years in the federal public service 59 20 10 3 1 1 6 86 4 1239
2017 More than 20 years in the federal public service 60 20 8 3 1 0 7 87 4 546

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 15 14 6 12 1 2 67 19 295
2018 3 to 10 years in the federal public service 71 13 6 3 3 0 3 88 6 694
2018 11 to 20 years in the federal public service 76 13 3 1 2 0 5 94 3 1107
2018 More than 20 years in the federal public service 82 9 3 0 1 0 4 95 1 437
2017 Less than 3 years in the federal public service 44 17 17 8 13 0 2 62 21 321
2017 3 to 10 years in the federal public service 64 14 7 3 6 0 5 83 10 962
2017 11 to 20 years in the federal public service 70 15 5 2 1 1 5 91 3 1255
2017 More than 20 years in the federal public service 77 11 3 1 1 1 6 94 2 553

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 53 25 11 7 2 0 2 80 9 294
2018 3 to 10 years in the federal public service 43 34 15 4 2 0 2 78 7 697
2018 11 to 20 years in the federal public service 47 30 15 3 2 0 2 79 5 1103
2018 More than 20 years in the federal public service 49 30 12 3 3 0 3 81 6 435
2017 Less than 3 years in the federal public service 51 28 12 4 1 1 2 82 5 320
2017 3 to 10 years in the federal public service 48 31 14 3 2 0 3 81 5 961
2017 11 to 20 years in the federal public service 48 30 13 4 2 1 2 81 6 1253
2017 More than 20 years in the federal public service 50 28 12 4 2 0 4 81 6 548

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 37 33 11 3 0 0 53 14 297
2018 3 to 10 years in the federal public service 7 26 43 17 6 0 0 33 24 700
2018 11 to 20 years in the federal public service 5 22 41 23 9 0 0 27 32 1115
2018 More than 20 years in the federal public service 7 22 44 22 5 0 0 29 28 438
2017 Less than 3 years in the federal public service 15 38 34 11 3 0 0 52 13 321
2017 3 to 10 years in the federal public service 6 26 44 18 6 0 0 32 24 963
2017 11 to 20 years in the federal public service 5 21 43 20 9 1 0 27 30 1255
2017 More than 20 years in the federal public service 5 22 41 22 10 0 0 27 32 552

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 15 34 32 14 0 0 45 21 294
2018 3 to 10 years in the federal public service 9 22 43 21 6 0 0 26 31 688
2018 11 to 20 years in the federal public service 13 29 39 15 4 0 0 20 42 1101
2018 More than 20 years in the federal public service 9 28 41 14 6 0 0 20 38 434
2017 Less than 3 years in the federal public service 3 15 40 25 16 1 1 41 18 320
2017 3 to 10 years in the federal public service 8 21 45 20 6 0 0 26 29 960
2017 11 to 20 years in the federal public service 11 25 43 16 5 0 0 21 36 1248
2017 More than 20 years in the federal public service 7 28 41 20 4 0 0 24 35 550
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 23 23 13 11 2 0 27 73 296
2018 3 to 10 years in the federal public service 16 22 24 19 17 1 1 17 83 701
2018 11 to 20 years in the federal public service 26 24 24 10 12 3 1 27 73 1115
2018 More than 20 years in the federal public service 29 26 22 9 8 4 1 31 69 441
2017 Less than 3 years in the federal public service 18 17 20 16 24 3 1 19 81 321
2017 3 to 10 years in the federal public service 20 18 22 17 19 3 0 21 79 961
2017 11 to 20 years in the federal public service 29 23 20 10 12 5 1 31 69 1258
2017 More than 20 years in the federal public service 33 24 19 12 8 3 1 35 65 552

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 33 214
2018 3 to 10 years in the federal public service 24 572
2018 11 to 20 years in the federal public service 15 782
2018 More than 20 years in the federal public service 13 291
2017 Less than 3 years in the federal public service 35 250
2017 3 to 10 years in the federal public service 22 730
2017 11 to 20 years in the federal public service 12 811
2017 More than 20 years in the federal public service 12 341

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 45 214
2018 3 to 10 years in the federal public service 47 572
2018 11 to 20 years in the federal public service 33 782
2018 More than 20 years in the federal public service 26 291
2017 Less than 3 years in the federal public service 52 250
2017 3 to 10 years in the federal public service 45 730
2017 11 to 20 years in the federal public service 29 811
2017 More than 20 years in the federal public service 25 341

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 29 214
2018 3 to 10 years in the federal public service 22 572
2018 11 to 20 years in the federal public service 26 782
2018 More than 20 years in the federal public service 18 291
2017 Less than 3 years in the federal public service 25 250
2017 3 to 10 years in the federal public service 22 730
2017 11 to 20 years in the federal public service 18 811
2017 More than 20 years in the federal public service 15 341

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 18 214
2018 3 to 10 years in the federal public service 34 572
2018 11 to 20 years in the federal public service 31 782
2018 More than 20 years in the federal public service 26 291
2017 Less than 3 years in the federal public service 13 250
2017 3 to 10 years in the federal public service 38 730
2017 11 to 20 years in the federal public service 34 811
2017 More than 20 years in the federal public service 28 341

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 3 214
2018 3 to 10 years in the federal public service 10 572
2018 11 to 20 years in the federal public service 7 782
2018 More than 20 years in the federal public service 3 291
2017 Less than 3 years in the federal public service 2 250
2017 3 to 10 years in the federal public service 16 730
2017 11 to 20 years in the federal public service 8 811
2017 More than 20 years in the federal public service 3 341

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 21 214
2018 3 to 10 years in the federal public service 41 572
2018 11 to 20 years in the federal public service 40 782
2018 More than 20 years in the federal public service 35 291

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 45 214
2018 3 to 10 years in the federal public service 38 572
2018 11 to 20 years in the federal public service 43 782
2018 More than 20 years in the federal public service 49 291
2017 Less than 3 years in the federal public service 54 250
2017 3 to 10 years in the federal public service 40 730
2017 11 to 20 years in the federal public service 54 811
2017 More than 20 years in the federal public service 64 341

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in the federal public service 3 53 20 8 6 9 205
2018 3 to 10 years in the federal public service 2 35 21 14 7 20 553
2018 11 to 20 years in the federal public service 3 36 22 13 9 17 748
2018 More than 20 years in the federal public service 5 36 25 14 5 15 283
2017 Less than 3 years in the federal public service 4 51 15 12 5 13 242
2017 3 to 10 years in the federal public service 3 37 24 13 7 16 713
2017 11 to 20 years in the federal public service 5 47 20 12 6 11 800
2017 More than 20 years in the federal public service 9 46 19 13 4 9 335

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 32 68 214
2018 3 to 10 years in the federal public service 25 75 565
2018 11 to 20 years in the federal public service 24 76 773
2018 More than 20 years in the federal public service 30 70 289

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 16 12 5 9 3 15 69 16 297
2018 3 to 10 years in the federal public service 31 18 17 10 12 2 9 56 25 700
2018 11 to 20 years in the federal public service 35 16 16 11 13 1 9 57 26 1111
2018 More than 20 years in the federal public service 40 12 14 11 9 1 12 61 23 439

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 11 22 19 16 20 3 8 38 41 212
2018 3 to 10 years in the federal public service 5 19 18 20 32 1 6 26 55 568
2018 11 to 20 years in the federal public service 7 16 18 21 30 1 7 25 56 781
2018 More than 20 years in the federal public service 6 18 17 21 28 3 7 27 54 291
2017 Less than 3 years in the federal public service 15 18 16 16 28 1 6 35 48 251
2017 3 to 10 years in the federal public service 6 17 16 19 35 1 7 24 58 735
2017 11 to 20 years in the federal public service 5 14 15 18 35 2 12 22 61 819
2017 More than 20 years in the federal public service 4 13 13 18 35 3 14 20 64 344

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 3 13 17 25 36 2 4 17 64 213
2018 3 to 10 years in the federal public service 2 9 11 19 54 1 5 11 77 570
2018 11 to 20 years in the federal public service 1 9 12 21 51 2 5 11 77 780
2018 More than 20 years in the federal public service 2 12 13 21 41 3 8 15 70 291
2017 Less than 3 years in the federal public service 2 5 14 16 56 2 4 7 78 251
2017 3 to 10 years in the federal public service 2 4 9 18 63 1 3 6 84 734
2017 11 to 20 years in the federal public service 1 5 9 17 58 2 8 7 84 816
2017 More than 20 years in the federal public service 2 5 8 18 52 4 11 8 83 343
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