2018 Public Service Employee Survey Results by Theme for Department of Justice by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 46 9 8 4 0 0 79 12 1698
2018 First official language - French 35 44 13 6 3 0 0 79 8 842
2017 First official language - English 35 45 8 7 4 0 0 80 11 2040
2017 First official language - French 33 45 12 8 3 0 0 77 11 1108
2014 First official language - English 30 47 9 9 5 0 0 77 14 1999
2014 First official language - French 26 47 14 9 3 0 0 73 12 1062
2011 First official language - English 34 43 9 8 5 0 0 78 13 2366
2011 First official language - French 35 43 12 6 3 0 0 78 10 1186
2008 First official language - English 37 43 9 7 4 0 0 80 11 2113
2008 First official language - French 37 43 11 7 2 0 0 80 9 1124

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 38 11 13 10 0 0 67 23 1710
2018 First official language - French 29 38 16 10 7 0 0 66 17 851
2017 First official language - English 28 38 10 13 11 0 0 66 23 2038
2017 First official language - French 25 39 16 11 9 0 0 64 20 1105

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 37 8 3 2 0 0 87 5 1693
2018 First official language - French 47 40 9 2 2 0 0 87 4 847
2017 First official language - English 55 34 6 3 2 0 0 89 5 2035
2017 First official language - French 46 41 9 3 1 0 0 87 4 1105
2014 First official language - English 60 29 7 2 1 0 0 90 3 2001
2014 First official language - French 50 38 10 2 1 0 0 88 3 1062
2011 First official language - English 59 31 6 2 1 0 0 90 4 2370
2011 First official language - French 56 34 7 2 1 0 0 90 3 1189

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 41 11 7 3 0 0 79 10 1711
2018 First official language - French 39 43 12 6 1 0 0 81 7 849
2017 First official language - English 40 40 9 7 3 0 0 80 10 2027
2017 First official language - French 37 43 11 6 3 0 0 80 9 1106
2014 First official language - English 38 40 10 8 4 0 0 78 12 2000
2014 First official language - French 33 46 14 5 2 0 0 78 7 1059
2011 First official language - English 41 41 8 7 3 0 0 82 10 2368
2011 First official language - French 41 43 10 4 2 0 0 84 7 1189
2008 First official language - English 42 42 7 6 3 0 0 84 9 2124
2008 First official language - French 42 44 8 5 2 0 0 85 6 1125

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 32 18 11 7 0 0 65 18 1710
2018 First official language - French 28 37 20 7 6 1 0 66 14 849
2017 First official language - English 33 33 16 11 6 1 0 67 18 2037
2017 First official language - French 26 35 22 10 6 1 0 61 17 1108
2014 First official language - English 23 36 16 15 10 1 0 59 25 2000
2014 First official language - French 20 38 24 11 6 1 0 59 17 1062
2011 First official language - English 34 35 15 10 6 1 0 69 16 2362
2011 First official language - French 31 38 16 8 4 1 0 71 13 1184

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 35 15 12 6 0 0 66 18 1706
2018 First official language - French 28 39 18 10 4 0 0 67 15 844
2017 First official language - English 33 35 13 12 6 0 0 68 19 2038
2017 First official language - French 26 39 18 12 6 0 0 65 17 1108
2014 First official language - English 22 37 15 15 10 0 0 60 25 1999
2014 First official language - French 20 39 23 11 5 1 0 60 17 1063
2011 First official language - English 32 36 13 12 7 0 0 69 19 2364
2011 First official language - French 31 40 15 9 4 0 0 71 14 1184
2008 First official language - English 32 38 11 12 6 0 0 71 18 2125
2008 First official language - French 32 43 15 7 2 1 0 76 10 1127

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 25 19 14 8 3 1 57 23 1712
2018 First official language - French 28 28 20 11 8 4 1 59 20 849
2017 First official language - English 29 24 17 13 9 6 1 58 23 2036
2017 First official language - French 25 27 20 12 9 5 3 56 23 1108
2014 First official language - English 26 25 17 13 11 6 1 56 26 2001
2014 First official language - French 23 28 19 13 9 6 1 55 24 1063
2011 First official language - English 32 25 16 12 9 5 1 61 22 2362
2011 First official language - French 32 25 18 9 8 6 1 62 18 1187
2008 First official language - English 31 28 15 12 7 5 1 63 21 2125
2008 First official language - French 33 30 16 11 6 4 1 65 17 1126
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 27 12 6 5 2 0 77 11 1710
2018 First official language - French 40 33 12 7 4 3 1 76 12 848
2017 First official language - English 49 26 11 6 4 3 1 78 10 2040
2017 First official language - French 38 36 13 6 5 2 0 76 11 1110
2014 First official language - English 48 26 11 8 5 2 1 76 13 2000
2014 First official language - French 38 33 15 6 4 2 1 74 11 1062
2011 First official language - English 47 29 10 7 5 2 1 77 12 2367
2011 First official language - French 40 34 12 6 4 2 1 76 11 1187
2008 First official language - English 44 27 11 8 6 3 1 74 14 2127
2008 First official language - French 39 32 13 8 4 4 1 74 12 1124

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 31 11 10 5 1 1 73 15 1701
2018 First official language - French 38 36 12 8 5 0 1 75 13 850
2017 First official language - English 43 31 10 10 6 1 0 75 16 2040
2017 First official language - French 36 38 13 7 5 1 0 75 12 1108
2014 First official language - English 42 31 10 10 5 1 0 74 15 1998
2014 First official language - French 36 37 11 9 5 1 1 74 14 1063
2011 First official language - English 39 33 9 11 7 1 0 73 18 2364
2011 First official language - French 37 35 13 9 4 1 0 73 14 1183
2008 First official language - English 36 33 9 11 7 1 1 71 19 2128
2008 First official language - French 35 36 13 9 5 1 1 72 15 1123

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 28 10 9 5 0 0 76 14 1710
2018 First official language - French 41 31 13 8 7 0 0 72 15 851
2017 First official language - English 51 27 10 7 5 0 0 79 12 2028
2017 First official language - French 44 30 13 7 6 0 0 74 13 1106
2014 First official language - English 50 27 10 9 5 1 0 77 14 1997
2014 First official language - French 42 34 12 7 5 0 0 76 12 1063

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 29 16 8 6 9 0 67 15 1717
2018 First official language - French 25 34 17 9 5 10 0 67 15 855
2017 First official language - English 33 29 14 8 6 10 0 69 15 2037
2017 First official language - French 23 36 18 9 6 9 0 64 15 1109
2014 First official language - English 29 32 16 9 6 9 0 67 16 2001
2014 First official language - French 20 36 20 9 4 11 0 63 14 1061
2011 First official language - English 34 29 16 8 6 7 0 68 15 2369
2011 First official language - French 27 34 17 6 5 10 1 69 12 1185

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 32 16 13 10 2 0 60 24 1714
2018 First official language - French 21 32 22 13 9 4 0 55 23 852
2017 First official language - English 27 32 14 14 10 3 0 61 25 2039
2017 First official language - French 19 31 23 13 10 3 0 52 25 1111
2014 First official language - English 21 32 17 17 12 2 0 54 30 2002
2014 First official language - French 15 34 24 15 9 3 0 50 25 1061
2011 First official language - English 25 33 15 14 11 2 0 59 26 2362
2011 First official language - French 21 33 24 10 9 3 1 56 20 1187
2008 First official language - English 24 33 16 14 11 2 0 58 26 2126
2008 First official language - French 21 34 24 12 6 4 0 57 18 1120

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 30 19 17 10 7 0 50 29 1710
2018 First official language - French 14 29 24 16 9 8 0 47 27 852
2017 First official language - English 17 30 17 17 11 7 0 51 31 2035
2017 First official language - French 13 25 26 17 10 8 0 42 30 1109
2014 First official language - English 14 27 19 21 13 7 0 43 36 1999
2014 First official language - French 10 27 27 19 10 6 0 40 31 1058
2011 First official language - English 14 32 16 19 10 8 0 51 32 2364
2011 First official language - French 12 31 25 13 7 12 0 49 23 1186
2008 First official language - English 14 31 17 18 10 9 0 49 32 2126
2008 First official language - French 12 32 25 16 5 11 0 50 23 1123

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 32 17 21 12 3 0 48 34 1715
2018 First official language - French 14 32 24 17 9 4 0 48 27 852
2017 First official language - English 17 29 16 20 13 4 0 48 35 2029
2017 First official language - French 14 30 23 18 11 4 0 46 30 1110
2014 First official language - English 13 28 17 22 16 3 0 42 40 2001
2014 First official language - French 11 29 23 21 12 4 0 41 34 1061
2011 First official language - English 15 35 14 19 12 4 0 52 33 2356
2011 First official language - French 15 36 22 14 7 5 0 54 23 1186
2008 First official language - English 17 38 13 19 10 4 0 57 30 2125
2008 First official language - French 16 41 19 14 5 4 0 60 20 1125
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 35 12 17 11 0 0 59 28 1712
2018 First official language - French 28 33 17 14 8 0 0 61 22 852
2017 First official language - English 25 37 11 15 12 0 0 62 27 2040
2017 First official language - French 23 36 18 13 10 0 0 59 23 1106
2014 First official language - English 21 36 12 17 13 0 0 58 30 1997
2014 First official language - French 19 37 21 15 9 0 0 55 24 1061
2011 First official language - English 25 38 12 14 10 0 0 64 24 2368
2011 First official language - French 27 37 18 12 6 0 0 63 18 1187

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 44 11 10 4 0 0 74 14 1711
2018 First official language - French 29 42 18 7 3 0 0 71 11 855
2017 First official language - English 30 45 11 10 4 0 0 75 14 2040
2017 First official language - French 26 46 15 9 4 0 0 72 13 1109

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 18 17 21 17 17 2 33 46 1702
2018 First official language - French 8 22 20 17 12 19 2 38 37 850
2017 First official language - English 9 18 15 20 15 21 1 35 45 2041
2017 First official language - French 8 18 18 21 12 20 2 34 42 1106
2014 First official language - English 9 19 16 21 15 19 1 35 46 2000
2014 First official language - French 8 20 19 20 12 19 3 35 40 1063

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 35 12 11 6 1 0 70 17 1711
2018 First official language - French 32 37 14 10 6 0 0 70 16 850
2017 First official language - English 38 35 11 9 6 1 0 74 16 2036
2017 First official language - French 30 41 14 9 6 0 0 72 15 1110
2014 First official language - English 37 35 11 10 6 0 0 73 16 2001
2014 First official language - French 32 40 14 9 5 0 0 72 14 1064
2011 First official language - English 34 37 10 10 8 0 0 72 18 2368
2011 First official language - French 36 36 14 8 5 1 1 73 13 1187
2008 First official language - English 31 36 11 12 8 1 1 68 20 2128
2008 First official language - French 32 36 15 10 6 1 0 68 16 1123

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 41 11 10 4 2 6 73 15 270
2018 First official language - French 29 34 21 7 4 0 4 66 11 185
2017 First official language - English 29 38 10 11 4 3 4 73 17 306
2017 First official language - French 21 36 16 11 2 4 10 66 15 217
2014 First official language - English 28 36 11 12 5 3 6 69 19 334
2014 First official language - French 21 35 20 9 6 4 5 62 16 203

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 48 8 12 4 0 0 76 16 1716
2018 First official language - French 29 47 11 10 3 0 0 76 13 853
2017 First official language - English 30 42 9 13 5 0 0 73 18 2043
2017 First official language - French 30 44 13 10 4 0 0 74 14 1112
2014 First official language - English 27 40 10 15 7 0 0 68 22 2000
2014 First official language - French 27 44 14 10 5 0 1 71 15 1062
2011 First official language - English 33 41 9 11 5 0 0 74 16 2369
2011 First official language - French 38 40 11 7 3 0 1 78 10 1186
2008 First official language - English 27 44 10 12 6 0 1 72 19 2125
2008 First official language - French 31 44 12 8 4 0 1 76 11 1125

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 43 7 6 3 0 0 84 9 1709
2018 First official language - French 41 43 10 4 1 0 0 84 6 851
2017 First official language - English 45 39 7 5 3 0 0 84 9 2039
2017 First official language - French 40 41 11 6 2 0 0 81 9 1111
2014 First official language - English 41 40 9 6 3 0 0 82 10 1999
2014 First official language - French 35 43 12 8 3 0 0 78 10 1062
2011 First official language - English 45 38 7 7 3 0 0 83 10 2363
2011 First official language - French 45 35 10 7 2 0 0 81 9 1185
2008 First official language - English 42 41 8 5 3 0 0 83 9 2128
2008 First official language - French 39 42 10 6 2 0 0 81 8 1126

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 40 4 5 2 0 0 89 7 1700
2018 First official language - French 44 42 7 4 3 0 0 86 7 849
2017 First official language - English 54 35 4 4 3 0 0 89 7 2038
2017 First official language - French 44 40 6 6 3 0 0 84 10 1110
2014 First official language - English 49 37 6 5 3 0 0 86 8 2001
2014 First official language - French 40 43 8 6 3 0 0 83 9 1061
2011 First official language - English 51 37 5 5 2 0 0 88 8 2367
2011 First official language - French 45 38 8 6 3 0 0 83 9 1187
2008 First official language - English 50 40 4 4 3 0 0 90 6 2128
2008 First official language - French 45 41 6 6 2 0 0 85 8 1126

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 30 15 19 16 2 0 48 36 1706
2018 First official language - French 18 36 21 15 8 2 0 55 23 848
2017 First official language - English 21 31 13 18 14 3 0 54 33 2033
2017 First official language - French 23 38 18 11 7 2 0 63 18 1103
2014 First official language - English 17 29 13 19 20 2 0 46 40 1999
2014 First official language - French 18 38 19 15 7 2 1 57 23 1060
2011 First official language - English 24 33 13 15 14 1 0 58 29 2369
2011 First official language - French 30 39 13 9 6 1 0 71 16 1188
2008 First official language - English 20 33 15 17 13 2 0 55 31 2123
2008 First official language - French 21 39 20 12 6 2 0 62 18 1122

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 23 13 20 25 2 1 39 47 1708
2018 First official language - French 13 27 17 20 19 3 2 42 41 854
2017 First official language - English 15 22 11 20 28 3 1 38 50 2040
2017 First official language - French 15 22 15 17 26 3 2 39 46 1110
2014 First official language - English 9 17 9 21 40 2 1 27 64 2001
2014 First official language - French 9 18 15 23 30 4 2 28 56 1063
2011 First official language - English 10 20 11 22 34 1 1 31 58 2369
2011 First official language - French 14 20 16 22 25 2 2 35 49 1185
2008 First official language - English 12 30 12 20 24 1 1 43 45 2118
2008 First official language - French 16 28 16 20 17 2 1 46 38 1119

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 39 14 15 8 0 0 63 23 1703
2018 First official language - French 24 37 19 13 7 0 0 60 20 850
2017 First official language - English 26 42 10 14 8 1 0 68 22 2033
2017 First official language - French 23 37 18 14 7 0 0 61 20 1103
2014 First official language - English 17 41 11 18 13 0 0 58 31 2001
2014 First official language - French 16 37 19 19 9 0 1 53 28 1061
2011 First official language - English 28 41 11 12 8 0 0 69 20 2364
2011 First official language - French 30 40 14 9 5 1 0 71 15 1187

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 37 15 11 6 0 0 68 18 1699
2018 First official language - French 28 38 15 11 7 0 0 67 18 848
2017 First official language - English 31 37 14 11 6 0 0 69 17 2030
2017 First official language - French 28 36 19 10 6 0 0 64 17 1105
2014 First official language - English 25 37 14 14 10 0 0 62 24 2001
2014 First official language - French 20 39 20 14 7 0 0 59 21 1062

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 39 13 13 8 0 0 66 21 1708
2018 First official language - French 27 37 17 13 6 0 0 64 19 846
2017 First official language - English 30 39 12 13 7 0 0 69 19 2032
2017 First official language - French 27 38 18 11 6 0 0 65 17 1106
2014 First official language - English 25 39 13 14 9 0 0 64 23 1999
2014 First official language - French 22 40 20 13 5 0 0 62 18 1062
2011 First official language - English 36 41 9 9 4 0 0 77 13 2369
2011 First official language - French 33 43 12 8 2 0 1 77 10 1183

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 34 24 14 7 4 0 53 22 1707
2018 First official language - French 14 35 27 12 6 6 0 52 19 855
2017 First official language - English 17 36 20 13 8 5 0 56 22 2036
2017 First official language - French 15 31 27 13 7 6 0 50 21 1107

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 37 9 11 6 0 0 74 17 1711
2018 First official language - French 37 37 12 10 4 0 0 74 14 850
2017 First official language - English 38 35 9 11 7 0 0 73 18 2036
2017 First official language - French 38 34 12 9 6 0 1 73 15 1112
2014 First official language - English 34 35 10 13 8 1 0 69 21 2001
2014 First official language - French 31 40 13 9 5 0 1 72 15 1061
2011 First official language - English 40 38 8 9 6 1 0 78 14 2370
2011 First official language - French 40 36 12 6 3 1 2 78 10 1188

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 32 23 11 9 0 0 57 21 1714
2018 First official language - French 28 31 19 15 7 0 0 60 22 854
2017 First official language - English 25 36 21 10 7 0 1 62 17 2042
2017 First official language - French 28 37 17 12 6 0 1 65 17 1110
2014 First official language - English 23 34 24 10 8 0 0 58 18 2000
2014 First official language - French 26 38 19 11 6 0 0 64 17 1062
2011 First official language - English 27 36 22 9 6 0 0 63 15 2365
2011 First official language - French 30 35 19 10 5 0 1 66 15 1186
2008 First official language - English 19 32 26 14 10 0 0 50 24 2125
2008 First official language - French 23 34 23 13 7 0 0 57 20 1127

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 22 38 40 1715
2018 First official language - French 25 41 34 850
2017 First official language - English 22 39 39 2038
2017 First official language - French 27 38 34 1110
2014 First official language - English 21 39 40 2000
2014 First official language - French 25 41 34 1061
2011 First official language - English 22 41 37 2372
2011 First official language - French 24 44 32 1188

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 15 31 27 13 7 8 373
2018 First official language - French 13 34 35 9 3 6 216
2017 First official language - English 13 26 33 16 8 4 443
2017 First official language - French 18 25 39 6 5 7 304
2014 First official language - English 16 28 30 14 9999 12 429
2014 First official language - French 9 34 35 14 9999 9 277
2011 First official language - English 14 25 33 18 9999 9 520
2011 First official language - French 10 37 37 10 9999 6 294
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 42 9 6 2 0 0 84 8 1712
2018 First official language - French 35 44 12 7 2 0 0 80 9 853
2017 First official language - English 40 40 9 6 4 1 0 81 10 2037
2017 First official language - French 32 43 14 7 3 1 0 75 10 1108
2014 First official language - English 34 41 12 8 4 1 0 76 12 1999
2014 First official language - French 28 42 18 8 3 1 0 71 11 1061
2011 First official language - English 38 42 9 7 3 1 0 80 11 2364
2011 First official language - French 35 41 14 6 3 1 0 77 9 1183
2008 First official language - English 44 39 8 5 3 1 0 84 8 2123
2008 First official language - French 38 42 11 6 2 1 0 81 7 1126

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 42 19 12 4 1 0 65 16 1705
2018 First official language - French 20 44 21 10 3 1 0 65 13 851
2017 First official language - English 24 41 16 13 5 2 0 66 18 2034
2017 First official language - French 21 42 21 11 4 1 0 63 15 1105
2014 First official language - English 17 38 20 14 8 3 0 56 23 2002
2014 First official language - French 15 41 23 13 6 2 0 57 19 1060
2011 First official language - English 22 39 19 12 5 3 0 63 18 2367
2011 First official language - French 24 42 17 11 3 3 0 68 14 1184

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 20 43 21 9 1 1 30 27 1712
2018 First official language - French 9 27 36 19 7 1 2 26 37 852
2017 First official language - English 8 19 40 21 9 1 3 31 27 2031
2017 First official language - French 9 28 36 15 7 2 3 23 39 1102
2014 First official language - English 8 24 38 19 7 1 2 27 34 1997
2014 First official language - French 9 28 38 16 5 1 3 22 38 1060
2011 First official language - English 7 19 37 22 11 1 2 34 27 2368
2011 First official language - French 7 24 34 21 9 1 5 31 33 1180
2008 First official language - English 7 21 39 21 8 1 2 30 29 2125
2008 First official language - French 8 27 33 21 9 1 2 30 36 1125

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 15 28 30 16 2 1 48 22 1707
2018 First official language - French 8 16 30 27 15 3 2 43 25 849
2017 First official language - English 6 13 27 29 18 3 3 50 21 2029
2017 First official language - French 8 18 29 22 14 4 4 40 29 1100
2014 First official language - English 9 17 31 26 12 1 3 40 28 1998
2014 First official language - French 7 19 32 21 12 4 4 36 29 1056
2011 First official language - English 6 11 24 32 20 3 4 56 19 2366
2011 First official language - French 5 11 23 30 20 4 6 56 17 1179
2008 First official language - English 5 14 27 32 17 2 3 52 20 2120
2008 First official language - French 5 13 28 28 17 5 4 50 19 1126

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 22 35 16 9 1 1 26 37 1705
2018 First official language - French 14 26 31 16 9 2 2 26 42 853
2017 First official language - English 14 20 34 18 9 2 3 29 36 2033
2017 First official language - French 20 24 28 15 8 2 3 24 46 1101
2014 First official language - English 18 24 32 17 6 1 2 24 43 1998
2014 First official language - French 23 28 27 12 4 3 3 18 54 1060
2011 First official language - English 13 20 32 19 11 1 4 31 34 2365
2011 First official language - French 15 21 30 16 10 2 6 28 39 1182
2008 First official language - English 11 21 33 22 9 1 3 32 33 2120
2008 First official language - French 11 24 33 17 8 2 5 26 38 1124

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 18 40 22 10 0 1 32 27 1699
2018 First official language - French 11 24 36 19 9 0 1 28 35 844
2017 First official language - English 7 20 37 24 10 0 2 34 27 2022
2017 First official language - French 11 24 36 18 8 1 3 27 36 1103
2014 First official language - English 9 19 40 23 8 0 2 31 28 1985
2014 First official language - French 12 25 38 17 5 1 2 23 38 1053
2011 First official language - English 6 15 38 27 12 0 2 40 21 2357
2011 First official language - French 9 21 36 20 9 1 4 31 31 1177
2008 First official language - English 6 17 41 25 9 0 2 34 23 2119
2008 First official language - French 8 23 39 19 8 1 2 28 31 1120

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 27 28 15 9 1 1 24 47 1711
2018 First official language - French 18 26 26 18 9 1 2 27 45 850
2017 First official language - English 18 24 28 15 10 1 2 26 44 2028
2017 First official language - French 17 29 26 14 8 1 4 23 49 1098
2014 First official language - English 23 29 27 12 6 1 2 18 54 1996
2014 First official language - French 24 30 26 12 4 1 3 17 56 1058
2011 First official language - English 14 21 32 18 11 2 3 30 36 2364
2011 First official language - French 13 21 27 20 10 1 7 33 37 1183
2008 First official language - English 12 22 33 19 10 1 2 30 36 2111
2008 First official language - French 9 22 28 23 11 2 5 36 34 1124

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 19 32 21 12 3 2 34 33 1699
2018 First official language - French 13 22 28 21 10 3 3 32 38 849
2017 First official language - English 10 17 28 25 14 3 4 41 29 2035
2017 First official language - French 10 22 29 19 12 3 5 34 35 1100
2014 First official language - English 10 15 31 25 13 2 4 41 26 1991
2014 First official language - French 9 16 33 25 10 3 4 37 27 1059
2011 First official language - English 8 14 27 25 18 3 4 47 24 2360
2011 First official language - French 8 17 25 25 16 3 7 45 27 1179
2008 First official language - English 10 21 31 22 12 2 3 35 32 2124
2008 First official language - French 10 23 29 19 12 2 4 33 35 1126

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 23 34 16 7 2 1 24 40 1711
2018 First official language - French 12 24 34 17 7 4 2 25 39 854
2017 First official language - English 16 23 33 15 8 3 2 24 41 2032
2017 First official language - French 15 25 31 13 9 4 4 23 44 1101
2014 First official language - English 20 24 31 14 5 2 3 21 46 1995
2014 First official language - French 18 27 33 9 6 4 3 16 49 1058

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 30 10 14 10 2 0 64 25 1702
2018 First official language - French 36 37 11 10 5 1 0 74 15 851
2017 First official language - English 34 30 11 13 9 2 0 65 23 2040
2017 First official language - French 36 37 12 7 6 2 0 74 14 1109
2014 First official language - English 37 29 10 13 9 2 0 67 23 2001
2014 First official language - French 38 37 11 8 4 1 0 77 12 1062

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 36 8 9 4 0 0 80 13 1705
2018 First official language - French 37 44 11 6 2 0 0 82 8 849
2017 First official language - English 44 36 6 9 3 0 0 81 13 2037
2017 First official language - French 37 46 8 5 3 0 0 83 8 1104
2014 First official language - English 43 38 7 9 3 0 0 81 12 2002
2014 First official language - French 36 47 11 4 2 0 0 83 6 1063

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 41 10 6 2 0 0 82 8 1704
2018 First official language - French 34 46 11 5 2 1 0 81 8 850

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 14 4 4 4 0 78 8 1709
2018 First official language - French 34 42 15 3 3 4 0 78 6 848
2017 First official language - English 38 34 14 5 3 5 1 77 9 2037
2017 First official language - French 28 43 17 4 3 4 0 75 7 1108
2014 First official language - English 41 33 13 4 3 5 0 78 8 1998
2014 First official language - French 28 44 16 4 2 5 0 77 7 1063

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 38 13 7 4 2 0 76 11 1710
2018 First official language - French 29 44 15 5 4 3 0 76 9 849
2017 First official language - English 35 38 13 8 4 3 0 75 12 2034
2017 First official language - French 28 44 16 6 3 3 0 74 10 1106
2014 First official language - English 38 36 13 8 3 2 0 75 11 2000
2014 First official language - French 31 42 16 5 3 4 0 76 8 1063
2011 First official language - English 35 38 13 7 6 2 0 74 13 2367
2011 First official language - French 30 42 15 5 3 4 1 76 9 1188

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 35 11 7 3 0 0 79 10 1711
2018 First official language - French 36 41 13 6 4 0 0 77 10 848
2017 First official language - English 44 35 10 7 4 0 0 79 11 2035
2017 First official language - French 33 45 11 6 4 0 0 78 10 1109
2014 First official language - English 41 36 10 8 4 0 0 77 13 1998
2014 First official language - French 35 43 13 6 3 0 0 78 9 1062
2011 First official language - English 42 35 9 8 5 0 0 78 13 2353
2011 First official language - French 37 44 10 5 3 0 0 81 8 1185
2008 First official language - English 39 36 9 8 7 1 0 76 15 2120
2008 First official language - French 36 44 12 4 4 0 0 80 8 1126

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 29 19 13 10 8 2 53 26 1708
2018 First official language - French 15 36 19 12 7 7 3 57 22 852
2017 First official language - English 24 27 15 13 10 7 4 57 25 2040
2017 First official language - French 19 30 20 12 8 7 5 55 22 1108
2014 First official language - English 29 27 15 12 9 5 3 61 22 2001
2014 First official language - French 22 31 17 12 7 7 4 60 21 1063

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 39 11 9 3 2 1 76 12 1705
2018 First official language - French 28 40 15 11 4 2 1 69 16 855
2017 First official language - English 41 35 9 7 4 3 1 79 11 2027
2017 First official language - French 29 39 13 10 5 4 1 71 15 1107
2014 First official language - English 44 32 9 8 4 3 1 79 12 2001
2014 First official language - French 31 42 11 7 3 3 1 77 11 1063
2011 First official language - English 40 34 10 7 5 3 0 76 13 2368
2011 First official language - French 34 35 11 10 5 5 1 73 15 1180
2008 First official language - English 34 35 9 11 6 4 1 73 18 2127
2008 First official language - French 28 37 12 12 6 4 1 69 19 1123

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 39 19 6 3 1 0 71 9 1702
2018 First official language - French 25 44 21 6 2 1 0 70 9 850

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 20 20 17 17 11 2 38 39 1704
2018 First official language - French 12 17 22 16 18 12 3 34 40 853
2017 First official language - English 15 17 16 16 18 14 3 39 42 2032
2017 First official language - French 11 16 21 15 18 13 5 33 41 1108
2014 First official language - English 13 17 17 17 20 14 2 36 43 1999
2014 First official language - French 8 20 19 18 19 12 4 34 43 1061
2011 First official language - English 13 18 17 18 16 15 3 38 41 2371
2011 First official language - French 11 18 18 14 13 19 6 39 36 1188

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 1712
2018 First official language - French 13 87 848

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 233
2018 First official language - French 52 113

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 62 233
2018 First official language - French 58 113

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 233
2018 First official language - French 4 113

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 233
2018 First official language - French 0 113

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 233
2018 First official language - French 10 113

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 232
2018 First official language - French 37 113

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 38 232
2018 First official language - French 38 113

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 232
2018 First official language - French 38 113

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 232
2018 First official language - French 37 113

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 232
2018 First official language - French 27 113

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 232
2018 First official language - French 54 113

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 232
2018 First official language - French 34 113

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 232
2018 First official language - French 11 113

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 232
2018 First official language - French 46 113

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 232
2018 First official language - French 25 113

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 232
2018 First official language - French 16 113

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 233
2018 First official language - French 45 113

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 233
2018 First official language - French 25 113

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 233
2018 First official language - French 7 113

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 233
2018 First official language - French 14 113

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 233
2018 First official language - French 7 113

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 233
2018 First official language - French 12 113

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 233
2018 First official language - French 7 113

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 233
2018 First official language - French 34 113

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 228
2018 First official language - French 13 110

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 228
2018 First official language - French 16 110

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 228
2018 First official language - French 7 110

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 228
2018 First official language - French 10 110

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 228
2018 First official language - French 7 110

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 228
2018 First official language - French 9 110

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 228
2018 First official language - French 8 110

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 228
2018 First official language - French 16 110

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 228
2018 First official language - French 25 110

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 228
2018 First official language - French 18 110

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 228
2018 First official language - French 51 110

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 62 228
2018 First official language - French 48 110

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 228
2018 First official language - French 14 110

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 11 13 23 8 8 31 6 38 25 1705
2018 First official language - French 10 15 23 6 7 34 6 41 22 850
2017 First official language - English 13 12 19 7 7 35 7 43 24 2041
2017 First official language - French 9 14 21 7 7 34 7 40 24 1112
2014 First official language - English 12 12 19 8 6 35 7 42 25 1998
2014 First official language - French 9 15 18 6 5 38 8 44 22 1063

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 29 20 7 6 11 1 62 15 1713
2018 First official language - French 19 34 21 8 6 12 1 60 16 850
2017 First official language - English 26 25 19 8 5 16 1 62 15 2031
2017 First official language - French 18 32 20 8 6 14 1 60 17 1111
2014 First official language - English 24 25 20 7 5 18 1 61 15 1997
2014 First official language - French 16 31 20 6 4 21 2 61 13 1063
2011 First official language - English 34 33 15 6 4 8 0 72 11 2356
2011 First official language - French 27 36 17 6 2 12 1 72 9 1185

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 1711
2018 First official language - French 9 91 853

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 111
2018 First official language - French 34 72

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 79 111
2018 First official language - French 82 72

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 111
2018 First official language - French 7 72

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 111
2018 First official language - French 9 72

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 111
2018 First official language - French 17 72

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 111
2018 First official language - French 18 72

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 111
2018 First official language - French 14 72

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 111
2018 First official language - French 30 72

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 111
2018 First official language - French 24 72

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 111
2018 First official language - French 0 72

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 19 111
2018 First official language - French 19 72

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 111
2018 First official language - French 17 72

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 111
2018 First official language - French 0 72

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 111
2018 First official language - French 12 72

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 111
2018 First official language - French 26 72

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 111
2018 First official language - French 7 72

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 111
2018 First official language - French 10 72

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 111
2018 First official language - French 7 72

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 111
2018 First official language - French 7 72

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 111
2018 First official language - French 55 72

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 18 109
2018 First official language - French 13 70

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 109
2018 First official language - French 8 70

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 109
2018 First official language - French 11 70

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 109
2018 First official language - French 9 70

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 109
2018 First official language - French 26 70

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 109
2018 First official language - French 12 70

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 53 109
2018 First official language - French 42 70

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 73 109
2018 First official language - French 58 70

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 109
2018 First official language - French 13 70

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 13 26 4 3 36 5 44 12 1710
2018 First official language - French 10 17 23 3 3 38 6 48 11 853
2017 First official language - English 14 11 21 4 3 41 7 47 13 2033
2017 First official language - French 11 16 19 3 3 40 7 52 11 1107
2014 First official language - English 12 11 20 4 3 43 7 47 13 1998
2014 First official language - French 8 15 18 4 2 46 7 49 13 1064

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 30 19 5 3 13 1 68 9 1709
2018 First official language - French 21 34 22 4 3 15 1 65 9 853
2017 First official language - English 31 26 18 4 3 16 2 70 9 2026
2017 First official language - French 21 34 19 4 3 18 2 68 9 1109
2014 First official language - English 28 26 18 4 3 20 1 68 8 1997
2014 First official language - French 18 33 17 4 2 25 2 69 8 1063
2011 First official language - English 41 32 12 3 2 10 0 82 5 2362
2011 First official language - French 31 38 13 3 1 13 1 80 5 1185
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 26 8 4 5 1 0 82 10 1707
2018 First official language - French 48 26 12 6 6 1 0 75 12 846
2017 First official language - English 57 23 10 4 4 2 0 82 9 2036
2017 First official language - French 48 28 11 7 5 1 0 78 12 1109

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 41 11 6 2 2 0 80 9 1714
2018 First official language - French 27 46 15 7 3 2 0 75 9 852
2017 First official language - English 38 42 9 6 3 2 0 81 10 2040
2017 First official language - French 28 42 17 7 4 3 0 72 10 1110

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 35 15 15 10 1 0 59 26 1718
2018 First official language - French 16 39 18 16 8 2 0 56 25 851
2017 First official language - English 21 36 15 15 10 2 0 58 26 2039
2017 First official language - French 14 41 19 16 8 2 0 56 24 1111

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 23 26 15 21 0 1 38 36 1714
2018 First official language - French 14 20 27 15 21 0 2 36 37 854
2017 First official language - English 14 25 23 15 21 0 1 40 37 2034
2017 First official language - French 14 21 23 15 23 1 3 36 39 1109

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 22 30 22 17 0 0 31 40 1713
2018 First official language - French 10 18 31 24 16 0 1 28 41 853
2017 First official language - English 11 23 29 22 14 0 1 34 37 2032
2017 First official language - French 11 20 31 22 14 0 1 31 37 1112

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 29 30 15 10 0 1 44 26 1710
2018 First official language - French 12 24 29 21 13 0 1 36 34 850
2017 First official language - English 17 31 26 16 9 0 1 49 25 2029
2017 First official language - French 13 23 29 20 13 1 1 36 34 1107

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 22 25 21 19 1 1 35 40 1710
2018 First official language - French 13 23 26 22 15 1 2 36 37 854
2017 First official language - English 15 22 25 17 18 1 1 38 36 2034
2017 First official language - French 15 21 26 21 14 1 2 37 36 1106

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 24 22 12 10 0 4 54 23 1709
2018 First official language - French 27 23 22 14 10 1 4 52 25 849
2017 First official language - English 29 26 19 12 9 1 4 57 22 2029
2017 First official language - French 25 23 23 12 10 0 8 52 24 1111

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 28 26 16 13 0 1 45 29 1714
2018 First official language - French 22 24 24 17 12 0 1 46 29 855
2017 First official language - English 19 28 26 16 10 0 0 47 27 2032
2017 First official language - French 21 25 27 15 10 0 1 47 26 1107

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 35 26 11 6 0 1 56 18 1709
2018 First official language - French 24 31 24 12 7 0 1 56 19 851
2017 First official language - English 21 33 24 13 8 1 1 55 21 2035
2017 First official language - French 23 31 24 13 6 1 2 56 19 1106

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 37 25 13 6 0 1 55 20 1706
2018 First official language - French 19 31 27 15 6 0 1 51 22 850
2017 First official language - English 20 34 25 13 6 1 1 55 19 2033
2017 First official language - French 19 29 25 16 6 1 1 50 24 1106

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 36 21 10 6 0 1 63 16 1706
2018 First official language - French 25 33 23 12 6 0 1 59 18 850
2017 First official language - English 27 36 20 10 6 1 1 64 16 2035
2017 First official language - French 25 33 23 11 5 1 2 59 17 1107

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 34 24 11 5 0 1 59 16 1702
2018 First official language - French 23 31 25 14 6 0 1 54 20 844
2017 First official language - English 26 32 22 12 6 1 1 59 18 2029
2017 First official language - French 25 27 24 14 6 1 2 54 21 1101

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 27 14 7 4 0 1 75 11 1703
2018 First official language - French 47 25 14 7 4 0 3 74 11 848
2017 First official language - English 53 26 13 5 3 0 1 80 8 2035
2017 First official language - French 53 24 13 5 2 1 2 79 8 1110

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 72 14 5 2 2 1 5 90 4 1704
2018 First official language - French 66 15 7 2 2 1 7 88 4 848

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 14 6 4 3 1 3 86 8 1697
2018 First official language - French 66 15 7 5 3 0 4 84 9 849
2017 First official language - English 72 13 6 4 3 1 2 87 7 2037
2017 First official language - French 64 14 8 4 5 1 5 83 9 1109

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 29 13 4 2 0 1 81 7 1710
2018 First official language - French 52 25 14 5 2 0 2 79 7 844
2017 First official language - English 52 31 10 4 2 0 1 84 6 2033
2017 First official language - French 48 28 12 5 3 1 4 80 8 1109

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 25 13 6 6 0 1 76 12 1698
2018 First official language - French 56 20 10 7 6 0 2 77 13 843
2017 First official language - English 57 21 11 5 4 0 1 79 9 2039
2017 First official language - French 56 18 9 7 5 0 4 78 12 1110

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 18 7 2 1 0 22 88 3 1698
2018 First official language - French 51 12 7 3 1 1 26 86 5 836
2017 First official language - English 54 17 7 2 1 0 20 89 3 2036
2017 First official language - French 52 11 5 2 1 1 29 90 3 1108

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 23 9 3 1 0 6 86 4 1701
2018 First official language - French 62 17 9 3 1 0 7 85 5 837
2017 First official language - English 60 21 10 2 1 1 6 86 3 2023
2017 First official language - French 63 16 8 2 1 1 9 88 4 1100

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 72 13 5 2 3 0 3 89 6 1710
2018 First official language - French 73 11 4 2 3 0 7 90 5 839
2017 First official language - English 65 16 8 3 5 1 3 84 8 2041
2017 First official language - French 69 11 5 3 3 0 9 88 6 1110

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 32 13 4 2 0 2 80 6 1704
2018 First official language - French 49 27 15 4 2 0 2 78 6 841
2017 First official language - English 48 31 14 3 2 0 2 81 5 2032
2017 First official language - French 49 28 12 4 2 0 4 80 7 1110

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 27 40 18 8 0 0 34 26 1714
2018 First official language - French 7 21 42 23 6 0 0 28 29 854
2017 First official language - English 6 26 42 19 7 0 0 32 26 2040
2017 First official language - French 7 21 42 20 9 1 0 29 29 1112

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 25 40 17 6 0 0 24 36 1690
2018 First official language - French 7 27 39 20 6 0 0 27 34 846
2017 First official language - English 10 24 44 18 5 0 0 23 34 2033
2017 First official language - French 6 22 42 21 9 0 1 30 28 1106
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 25 22 13 12 3 1 24 76 1717
2018 First official language - French 25 21 26 13 13 2 1 26 74 853
2017 First official language - English 26 22 21 13 14 4 0 27 73 2043
2017 First official language - French 27 21 19 13 16 3 2 28 72 1110

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 21 1255
2018 First official language - French 18 618
2017 First official language - English 18 1413
2017 First official language - French 19 755

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 38 1255
2018 First official language - French 38 618
2017 First official language - English 37 1413
2017 First official language - French 37 755

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 1255
2018 First official language - French 25 618
2017 First official language - English 19 1413
2017 First official language - French 21 755

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 1255
2018 First official language - French 28 618
2017 First official language - English 31 1413
2017 First official language - French 32 755

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 1255
2018 First official language - French 9 618
2017 First official language - English 8 1413
2017 First official language - French 12 755

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 1255
2018 First official language - French 37 618

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 1255
2018 First official language - French 43 618
2017 First official language - English 49 1413
2017 First official language - French 54 755

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 3 37 23 13 7 16 1209
2018 First official language - French 2 37 22 13 7 19 588
2017 First official language - English 4 46 21 13 6 11 1376
2017 First official language - French 6 41 20 12 6 16 744

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 28 72 1238
2018 First official language - French 23 77 614

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 17 15 8 11 2 10 61 22 1711
2018 First official language - French 34 14 16 13 12 1 11 54 28 853

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 18 17 20 30 2 6 27 55 1247
2018 First official language - French 6 18 20 19 27 1 8 27 51 617
2017 First official language - English 7 16 15 18 34 2 8 25 58 1426
2017 First official language - French 5 13 17 19 33 1 12 21 60 760

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 2 10 13 20 49 2 5 12 74 1248
2018 First official language - French 2 9 12 23 47 1 6 12 76 617
2017 First official language - English 1 6 8 17 59 3 6 8 83 1422
2017 First official language - French 2 3 11 19 57 1 7 6 82 758
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