2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 43 6 5 3 0 0 86 8 392
2018 Non-supervisor 35 42 11 8 4 0 0 77 12 981
2017 Supervisor 42 44 5 6 4 0 0 86 10 429
2017 Non-supervisor 32 46 11 8 4 0 0 78 11 1068
2014 Supervisor 43 45 6 3 2 0 0 89 5 376
2014 Non-supervisor 28 47 11 9 5 0 0 75 14 1052
2011 Supervisor 40 41 10 6 3 0 0 81 9 525
2011 Non-supervisor 33 41 10 9 6 0 0 75 15 1199
2008 Supervisor 47 37 6 6 3 0 0 85 9 272
2008 Non-supervisor 32 43 11 10 4 0 0 75 14 699

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 7 6 4 0 0 84 10 392
2018 Non-supervisor 36 35 12 10 6 0 0 71 17 979
2017 Supervisor 37 39 9 8 6 0 0 76 15 430
2017 Non-supervisor 34 37 11 10 7 0 0 71 17 1069

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 30 7 2 1 0 0 91 2 392
2018 Non-supervisor 48 37 9 3 3 0 0 84 6 972
2017 Supervisor 60 31 4 4 1 0 0 92 4 430
2017 Non-supervisor 48 38 9 4 1 0 0 86 5 1069
2014 Supervisor 74 21 3 2 0 0 0 96 2 375
2014 Non-supervisor 56 30 9 3 2 0 0 86 5 1052
2011 Supervisor 61 31 6 1 1 0 0 92 2 525
2011 Non-supervisor 54 32 9 4 2 0 0 86 5 1203

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 33 9 5 3 0 0 84 7 393
2018 Non-supervisor 39 40 11 7 3 0 0 79 10 977
2017 Supervisor 46 40 6 5 3 0 0 86 8 427
2017 Non-supervisor 39 40 11 7 3 0 0 79 10 1066
2014 Supervisor 51 36 7 4 1 0 0 88 5 376
2014 Non-supervisor 37 40 12 7 4 0 0 77 11 1050
2011 Supervisor 44 42 7 4 3 0 0 86 7 524
2011 Non-supervisor 39 41 9 8 4 0 0 80 11 1201
2008 Supervisor 49 37 6 5 2 0 0 86 7 274
2008 Non-supervisor 39 41 10 8 3 0 0 80 10 701

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 11 5 3 0 0 82 8 392
2018 Non-supervisor 46 28 14 7 4 1 0 75 12 973
2017 Supervisor 41 35 12 8 4 0 0 76 12 430
2017 Non-supervisor 41 29 16 8 5 1 0 71 13 1068
2014 Supervisor 40 33 15 7 4 1 0 74 11 375
2014 Non-supervisor 30 36 18 10 5 1 1 67 15 1047
2011 Supervisor 33 34 17 10 7 1 0 67 17 525
2011 Non-supervisor 33 31 16 11 7 1 0 65 18 1201

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 9 6 3 0 0 82 9 393
2018 Non-supervisor 44 32 12 7 4 0 0 76 11 966
2017 Supervisor 41 36 10 8 4 0 0 77 12 430
2017 Non-supervisor 42 33 12 9 4 0 0 75 13 1069
2014 Supervisor 40 38 11 7 3 0 0 78 10 376
2014 Non-supervisor 31 39 15 10 4 0 0 70 14 1047
2011 Supervisor 34 38 12 9 6 0 0 73 15 525
2011 Non-supervisor 33 34 17 9 6 0 0 67 16 1198
2008 Supervisor 31 45 12 7 4 0 0 77 12 274
2008 Non-supervisor 34 40 13 8 5 1 0 74 13 703

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 27 15 12 5 1 1 68 17 396
2018 Non-supervisor 36 25 16 11 8 3 0 63 20 976
2017 Supervisor 35 26 18 9 8 4 1 64 18 430
2017 Non-supervisor 34 25 17 11 9 4 1 62 20 1068
2014 Supervisor 32 21 21 13 9 3 0 55 23 375
2014 Non-supervisor 26 26 17 15 10 4 1 55 27 1049
2011 Supervisor 28 25 17 15 11 3 1 55 27 524
2011 Non-supervisor 29 25 17 12 12 4 1 57 26 1202
2008 Supervisor 26 32 16 15 6 4 0 61 22 274
2008 Non-supervisor 27 28 16 15 9 5 1 58 25 703
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 26 8 6 3 1 0 83 9 390
2018 Non-supervisor 50 27 9 5 5 3 0 80 10 971
2017 Supervisor 50 28 10 7 4 1 0 79 11 431
2017 Non-supervisor 49 27 10 6 5 2 1 78 11 1071
2014 Supervisor 55 24 10 6 3 1 1 81 9 376
2014 Non-supervisor 47 27 12 6 4 3 0 76 11 1052
2011 Supervisor 42 33 10 8 3 2 1 78 12 523
2011 Non-supervisor 45 30 11 6 5 2 1 77 11 1202
2008 Supervisor 50 29 8 4 8 1 0 80 12 273
2008 Non-supervisor 43 29 10 8 5 4 0 75 14 702

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 29 8 7 2 0 0 82 9 391
2018 Non-supervisor 47 29 9 7 6 1 0 78 13 967
2017 Supervisor 50 31 6 8 4 0 0 81 12 431
2017 Non-supervisor 46 32 10 8 4 0 0 78 12 1067
2014 Supervisor 51 30 8 7 3 0 1 82 10 377
2014 Non-supervisor 43 31 11 10 5 0 0 74 15 1052
2011 Supervisor 41 37 8 8 5 0 0 79 13 523
2011 Non-supervisor 43 33 8 10 5 1 0 77 15 1202
2008 Supervisor 47 33 6 7 7 0 0 80 14 271
2008 Non-supervisor 40 33 10 11 6 1 0 73 17 702

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 23 10 7 4 1 0 79 11 391
2018 Non-supervisor 50 27 11 6 6 1 0 77 12 969
2017 Supervisor 50 26 10 9 4 0 0 77 13 430
2017 Non-supervisor 52 27 9 7 5 0 0 79 12 1069
2014 Supervisor 55 26 7 7 4 1 0 82 11 377
2014 Non-supervisor 49 27 10 7 6 0 0 77 13 1050

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 37 10 10 3 1 0 77 13 392
2018 Non-supervisor 32 35 13 8 5 7 0 72 14 982
2017 Supervisor 31 37 11 10 8 2 0 70 19 430
2017 Non-supervisor 34 32 14 9 5 6 0 71 15 1072
2014 Supervisor 40 36 10 8 4 2 0 78 12 377
2014 Non-supervisor 28 37 14 8 5 7 0 71 14 1050
2011 Supervisor 34 32 12 8 9 4 0 70 18 524
2011 Non-supervisor 31 31 15 8 8 7 0 66 18 1197

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 37 11 10 4 1 0 75 14 393
2018 Non-supervisor 31 35 14 10 6 3 0 69 17 981
2017 Supervisor 30 36 15 11 7 1 0 67 18 428
2017 Non-supervisor 33 32 15 11 7 2 0 66 18 1072
2014 Supervisor 39 37 11 8 5 0 0 76 13 377
2014 Non-supervisor 25 39 17 10 6 2 0 66 16 1050
2011 Supervisor 28 37 15 11 7 2 0 66 18 524
2011 Non-supervisor 26 35 16 10 9 4 0 63 20 1196
2008 Supervisor 32 40 13 9 5 0 0 73 14 274
2008 Non-supervisor 29 38 16 8 7 3 0 69 15 703

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 39 14 16 5 1 0 64 22 394
2018 Non-supervisor 21 35 16 14 8 6 0 60 23 979
2017 Supervisor 20 36 17 15 9 2 0 57 25 430
2017 Non-supervisor 22 31 19 14 8 6 0 57 23 1072
2014 Supervisor 26 39 14 13 6 2 0 66 19 377
2014 Non-supervisor 17 36 21 14 7 5 0 56 22 1050
2011 Supervisor 19 38 15 18 7 3 0 59 26 524
2011 Non-supervisor 17 38 19 12 8 7 0 58 22 1202
2008 Supervisor 12 51 14 18 6 0 0 63 24 273
2008 Non-supervisor 17 40 15 15 7 6 0 60 24 702

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 37 13 17 6 0 0 64 23 395
2018 Non-supervisor 20 35 16 17 10 2 0 56 28 982
2017 Supervisor 24 39 14 14 9 0 0 63 23 431
2017 Non-supervisor 20 36 17 15 9 3 0 58 25 1071
2014 Supervisor 23 42 14 15 7 1 0 64 22 376
2014 Non-supervisor 17 36 15 18 10 4 0 55 30 1051
2011 Supervisor 17 41 13 17 9 1 0 59 27 524
2011 Non-supervisor 18 37 14 18 11 2 0 56 30 1201
2008 Supervisor 20 44 10 17 8 1 0 65 25 274
2008 Non-supervisor 18 41 12 19 8 2 0 60 28 701
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 41 11 7 6 0 0 76 13 393
2018 Non-supervisor 34 33 15 10 7 1 0 68 17 981
2017 Supervisor 32 41 9 11 6 0 0 73 17 430
2017 Non-supervisor 33 36 12 11 7 0 0 70 18 1069
2014 Supervisor 37 31 13 13 5 0 0 69 18 376
2014 Non-supervisor 29 35 15 13 8 0 0 65 21 1051
2011 Supervisor 27 43 11 13 5 0 0 70 18 524
2011 Non-supervisor 32 38 13 9 8 0 0 70 17 1201

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 39 11 9 4 0 0 76 13 393
2018 Non-supervisor 28 40 13 12 6 0 0 68 18 982
2017 Supervisor 35 38 12 9 5 0 0 73 15 428
2017 Non-supervisor 27 39 14 13 6 0 0 67 19 1067

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 39 13 13 6 5 2 65 21 395
2018 Non-supervisor 11 19 17 15 9 24 6 42 34 980
2017 Supervisor 21 34 15 15 8 5 2 59 24 430
2017 Non-supervisor 13 17 17 14 10 26 4 42 34 1071
2014 Supervisor 24 40 13 11 7 4 1 67 19 376
2014 Non-supervisor 12 19 17 15 12 21 3 41 36 1052

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 31 10 7 4 1 0 79 11 391
2018 Non-supervisor 42 31 12 9 5 1 1 74 14 969
2017 Supervisor 42 35 10 9 4 0 0 76 13 430
2017 Non-supervisor 43 32 11 8 5 0 0 76 13 1071
2014 Supervisor 45 34 8 9 4 0 0 79 13 376
2014 Non-supervisor 39 33 11 9 5 1 1 74 15 1052
2011 Supervisor 36 38 10 10 5 0 1 75 15 522
2011 Non-supervisor 40 35 10 8 6 1 0 75 15 1203
2008 Supervisor 38 37 10 7 7 0 0 75 14 273
2008 Non-supervisor 36 36 11 11 6 0 1 72 17 702

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 31 14 7 3 2 8 74 11 394
2017 Supervisor 29 33 13 7 5 4 8 71 14 430
2014 Supervisor 44 27 9 6 2 4 8 80 9 376

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 42 10 10 2 0 1 77 13 393
2018 Non-supervisor 24 43 13 13 5 1 1 68 18 985
2017 Supervisor 34 36 13 11 5 0 1 71 16 431
2017 Non-supervisor 26 42 12 14 5 0 1 68 19 1070
2014 Supervisor 40 38 10 9 3 0 1 78 12 376
2014 Non-supervisor 30 36 14 14 5 0 1 67 19 1049
2011 Supervisor 34 40 12 9 4 0 1 75 12 525
2011 Non-supervisor 31 39 12 10 6 1 2 72 16 1203
2008 Supervisor 29 42 15 7 4 0 2 73 11 274
2008 Non-supervisor 29 38 14 10 6 1 1 69 17 704

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 34 5 6 2 0 0 87 8 395
2018 Non-supervisor 39 39 10 8 3 0 0 78 11 983
2017 Supervisor 52 37 5 4 2 0 0 89 6 428
2017 Non-supervisor 36 40 12 8 3 0 0 77 11 1070
2014 Supervisor 55 36 6 2 1 0 0 92 3 377
2014 Non-supervisor 36 40 11 8 4 0 0 77 12 1052
2011 Supervisor 50 35 7 5 3 0 0 85 8 525
2011 Non-supervisor 39 35 11 9 5 0 0 75 14 1201
2008 Supervisor 48 35 7 7 3 0 0 83 11 274
2008 Non-supervisor 31 40 11 13 5 0 0 71 18 703

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 30 4 4 1 0 0 92 4 389
2018 Non-supervisor 44 40 8 6 2 0 0 84 8 976
2017 Supervisor 61 31 4 2 1 0 0 92 3 428
2017 Non-supervisor 44 40 7 6 2 0 0 84 8 1068
2014 Supervisor 64 29 4 3 1 0 0 93 3 377
2014 Non-supervisor 43 39 8 6 3 0 0 83 9 1051
2011 Supervisor 57 35 5 3 0 0 0 92 4 525
2011 Non-supervisor 45 37 7 7 4 0 0 82 11 1202
2008 Supervisor 55 36 5 2 2 0 0 91 4 274
2008 Non-supervisor 39 41 9 8 3 0 0 80 11 704

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 39 15 8 3 0 0 74 11 390
2018 Non-supervisor 27 32 14 13 9 4 0 62 23 980
2017 Supervisor 34 34 14 11 6 1 0 69 16 430
2017 Non-supervisor 28 37 12 12 7 4 0 67 20 1068
2014 Supervisor 31 40 14 10 4 2 0 72 14 376
2014 Non-supervisor 25 32 16 15 7 3 1 60 23 1049
2011 Supervisor 27 40 14 11 7 2 0 68 18 525
2011 Non-supervisor 30 33 16 10 8 4 1 65 18 1201
2008 Supervisor 27 42 14 9 6 2 0 71 15 274
2008 Non-supervisor 27 34 15 10 9 3 1 64 20 703

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 34 13 11 7 1 2 68 19 387
2018 Non-supervisor 23 27 16 15 15 3 1 53 31 977
2017 Supervisor 31 28 13 13 11 2 2 62 24 426
2017 Non-supervisor 22 26 14 17 15 4 2 52 34 1069
2014 Supervisor 29 24 13 16 11 3 4 57 29 376
2014 Non-supervisor 16 26 15 19 19 3 3 45 40 1050
2011 Supervisor 18 33 13 18 14 2 2 54 32 525
2011 Non-supervisor 18 25 14 17 20 4 3 45 39 1202
2008 Supervisor 29 33 11 14 11 1 1 64 25 273
2008 Non-supervisor 23 32 12 14 15 2 2 58 30 702

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 36 4 6 2 0 0 87 9 390
2018 Non-supervisor 33 39 12 10 6 1 0 73 16 974
2017 Supervisor 46 37 7 6 4 0 0 83 10 430
2017 Non-supervisor 31 39 12 12 5 0 0 70 18 1069
2014 Supervisor 45 40 7 6 2 0 0 85 8 376
2014 Non-supervisor 26 41 12 14 7 0 0 67 20 1051
2011 Supervisor 40 42 8 5 4 0 0 83 9 525
2011 Non-supervisor 31 41 12 10 5 0 0 72 16 1201

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 7 7 3 0 0 83 10 391
2018 Non-supervisor 38 36 12 8 5 1 0 74 14 971
2017 Supervisor 45 33 8 9 5 0 0 78 14 429
2017 Non-supervisor 36 37 12 9 6 0 0 73 15 1068
2014 Supervisor 45 37 10 6 3 0 0 82 9 376
2014 Non-supervisor 33 35 15 10 7 0 0 68 17 1051

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 37 7 9 3 0 0 82 12 389
2018 Non-supervisor 35 37 13 10 5 0 0 73 14 977
2017 Supervisor 41 33 12 9 5 0 0 74 14 430
2017 Non-supervisor 35 39 12 9 3 0 1 75 13 1068
2014 Supervisor 44 36 9 8 4 0 0 80 12 375
2014 Non-supervisor 33 37 14 9 4 0 1 71 14 1051
2011 Supervisor 41 39 10 7 1 0 0 81 9 525
2011 Non-supervisor 38 41 10 6 4 1 0 80 9 1200

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 41 12 4 2 1 0 82 6 392
2018 Non-supervisor 26 38 18 8 5 4 0 67 14 981
2017 Supervisor 34 39 13 8 4 1 0 75 12 428
2017 Non-supervisor 26 37 18 10 5 5 0 65 15 1068

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 35 9 9 5 0 0 77 14 396
2018 Non-supervisor 49 31 8 7 4 0 0 81 11 983
2017 Supervisor 37 35 10 9 8 0 0 73 17 428
2017 Non-supervisor 50 29 9 8 4 1 0 80 12 1069
2014 Supervisor 39 33 11 12 5 1 0 73 17 375
2014 Non-supervisor 42 33 10 10 4 0 1 76 14 1051
2011 Supervisor 39 39 8 10 4 0 1 78 14 525
2011 Non-supervisor 45 36 8 6 3 0 1 82 10 1200

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 28 23 22 13 0 0 41 35 396
2018 Non-supervisor 32 35 19 9 4 0 1 67 14 984
2017 Supervisor 14 29 23 19 15 0 1 43 34 431
2017 Non-supervisor 32 40 18 7 2 0 0 72 9 1072
2014 Supervisor 16 30 25 17 11 0 0 47 28 377
2014 Non-supervisor 34 41 16 6 2 0 0 76 8 1052
2011 Supervisor 16 32 21 16 13 0 1 48 30 525
2011 Non-supervisor 36 37 18 6 3 0 0 74 9 1202
2008 Supervisor 12 25 27 20 17 0 0 36 37 274
2008 Non-supervisor 25 38 24 9 4 0 0 63 13 703

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 49 21 30 395
2018 Non-supervisor 44 23 33 986
2017 Supervisor 47 23 30 431
2017 Non-supervisor 44 23 33 1070
2014 Supervisor 54 21 25 375
2014 Non-supervisor 43 23 34 1049
2011 Supervisor 51 22 27 523
2011 Non-supervisor 44 25 31 1201

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 10 24 56 4 2 5 194
2018 Non-supervisor 8 31 44 4 7 7 438
2017 Supervisor 9 26 60 2 0 3 206
2017 Non-supervisor 8 23 46 3 14 7 465
2014 Supervisor 11 19 59 5 9999 6 201
2014 Non-supervisor 7 18 56 7 9999 11 446
2011 Supervisor 12 22 57 4 9999 5 269
2011 Non-supervisor 9 20 54 7 9999 10 532
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 33 4 4 1 0 0 91 5 392
2018 Non-supervisor 49 38 6 4 2 0 0 88 6 980
2017 Supervisor 54 33 6 4 3 0 0 87 7 428
2017 Non-supervisor 41 40 10 6 3 0 0 82 9 1068
2014 Supervisor 64 29 4 2 0 0 0 93 3 376
2014 Non-supervisor 40 42 10 5 3 0 0 82 8 1052
2011 Supervisor 51 38 7 3 1 0 0 88 4 524
2011 Non-supervisor 40 42 8 7 3 0 0 82 10 1201
2008 Supervisor 62 29 5 2 3 0 0 90 5 274
2008 Non-supervisor 40 41 9 6 3 1 0 82 9 701

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 48 14 7 2 0 0 77 9 391
2018 Non-supervisor 28 43 16 8 3 1 0 72 12 981
2017 Supervisor 34 44 12 7 3 0 0 78 10 430
2017 Non-supervisor 28 46 14 7 3 1 0 75 11 1070
2014 Supervisor 31 46 11 9 1 1 0 78 10 377
2014 Non-supervisor 26 42 18 9 3 2 0 70 12 1051
2011 Supervisor 31 46 11 9 3 0 0 77 12 525
2011 Non-supervisor 33 38 13 8 4 3 0 74 13 1200

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 31 33 18 6 0 0 24 43 394
2018 Non-supervisor 11 27 37 18 5 1 1 23 39 981
2017 Supervisor 15 29 36 15 4 0 1 19 45 429
2017 Non-supervisor 13 26 35 17 8 1 2 25 39 1067
2014 Supervisor 9 25 44 16 7 0 0 22 34 377
2014 Non-supervisor 10 25 40 16 6 0 2 23 36 1049
2011 Supervisor 13 31 38 11 4 1 2 16 45 524
2011 Non-supervisor 11 25 38 16 7 1 2 23 37 1201
2008 Supervisor 11 34 39 13 3 0 0 16 45 274
2008 Non-supervisor 9 26 42 17 5 1 1 22 36 700

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 19 29 29 14 1 1 43 27 395
2018 Non-supervisor 7 15 28 30 13 3 3 46 24 973
2017 Supervisor 7 17 31 30 11 1 3 43 25 427
2017 Non-supervisor 8 16 25 26 18 2 5 47 26 1062
2014 Supervisor 4 16 29 34 16 0 1 50 20 377
2014 Non-supervisor 7 15 26 30 14 4 5 48 24 1049
2011 Supervisor 10 20 29 27 10 1 2 38 32 524
2011 Non-supervisor 7 16 29 26 15 3 4 44 25 1197
2008 Supervisor 8 23 35 24 10 0 1 34 30 274
2008 Non-supervisor 7 16 31 29 12 2 3 44 24 698

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 22 33 20 9 0 1 29 38 394
2018 Non-supervisor 18 21 30 18 9 2 3 28 40 976
2017 Supervisor 18 25 30 19 6 0 2 26 44 428
2017 Non-supervisor 16 23 29 19 8 2 3 29 40 1063
2014 Supervisor 18 24 31 19 7 0 1 26 42 374
2014 Non-supervisor 20 24 29 16 7 1 3 24 46 1052
2011 Supervisor 22 24 31 14 7 1 2 22 47 524
2011 Non-supervisor 20 23 29 15 9 2 3 24 45 1200
2008 Supervisor 17 25 34 16 7 0 0 23 43 274
2008 Non-supervisor 16 24 33 18 6 2 2 25 41 697

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 26 39 15 5 0 0 20 41 391
2018 Non-supervisor 12 21 36 20 8 1 2 29 34 968
2017 Supervisor 16 27 39 13 4 0 1 17 43 426
2017 Non-supervisor 11 21 34 21 10 1 1 32 33 1064
2014 Supervisor 11 26 40 17 6 0 0 23 37 371
2014 Non-supervisor 9 20 38 22 7 1 2 30 31 1049
2011 Supervisor 16 27 35 16 4 0 1 20 44 523
2011 Non-supervisor 9 21 35 23 10 1 2 33 31 1198
2008 Supervisor 12 32 40 12 4 0 0 16 44 274
2008 Non-supervisor 9 21 38 24 7 1 2 31 30 698

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 31 25 14 6 0 1 20 54 393
2018 Non-supervisor 16 25 26 20 8 2 3 29 43 978
2017 Supervisor 27 36 24 8 3 1 1 12 64 430
2017 Non-supervisor 17 24 27 17 10 1 4 29 43 1064
2014 Supervisor 16 30 32 13 7 1 1 20 47 377
2014 Non-supervisor 14 26 27 18 9 2 4 29 42 1049
2011 Supervisor 21 31 28 13 3 1 2 17 54 525
2011 Non-supervisor 12 22 29 19 11 2 4 32 36 1201
2008 Supervisor 23 31 27 12 5 0 2 17 55 274
2008 Non-supervisor 11 20 32 22 9 2 4 33 33 697

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 33 26 5 0 0 31 35 388
2018 Non-supervisor 14 22 28 20 10 3 3 31 39 975
2017 Supervisor 12 21 34 22 7 1 2 31 34 426
2017 Non-supervisor 12 19 30 19 13 4 4 34 34 1064
2014 Supervisor 6 18 35 26 13 1 2 40 24 376
2014 Non-supervisor 9 15 30 26 12 3 5 42 26 1049
2011 Supervisor 10 23 34 22 8 1 3 31 34 525
2011 Non-supervisor 10 17 28 23 13 4 5 40 29 1201
2008 Supervisor 19 29 33 13 5 0 2 18 49 274
2008 Non-supervisor 13 27 26 20 8 3 3 30 43 698

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 38 16 4 0 0 20 42 393
2018 Non-supervisor 13 24 32 18 8 3 2 27 39 974
2017 Supervisor 17 22 39 15 6 0 1 21 40 428
2017 Non-supervisor 14 20 32 18 9 3 3 30 36 1065
2014 Supervisor 14 23 38 17 6 0 1 24 37 377
2014 Non-supervisor 15 21 35 17 7 2 3 25 38 1051

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 29 7 5 4 0 0 84 9 395
2018 Non-supervisor 44 29 8 11 7 1 0 74 18 982
2017 Supervisor 52 28 7 8 4 0 0 81 12 431
2017 Non-supervisor 46 28 9 10 7 1 0 74 17 1069
2014 Supervisor 61 24 6 5 3 1 0 86 8 377
2014 Non-supervisor 43 28 11 10 8 1 0 71 18 1052

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 5 1 3 0 0 91 4 395
2018 Non-supervisor 52 32 6 6 3 0 0 84 9 981
2017 Supervisor 53 34 5 7 1 0 0 87 8 430
2017 Non-supervisor 51 34 7 6 2 0 0 85 9 1069
2014 Supervisor 58 31 6 4 2 0 0 88 6 376
2014 Non-supervisor 47 37 7 7 2 0 0 84 9 1052

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 37 5 3 2 0 0 91 4 393
2018 Non-supervisor 45 37 10 5 2 1 0 82 8 982

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 31 7 3 1 1 0 89 4 394
2018 Non-supervisor 46 32 13 3 2 4 0 82 5 974
2017 Supervisor 48 36 10 2 1 3 0 86 4 430
2017 Non-supervisor 44 31 13 4 2 5 0 79 7 1071
2014 Supervisor 55 32 7 2 1 4 0 91 2 376
2014 Non-supervisor 45 33 12 3 2 4 1 83 5 1047

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 37 6 3 2 0 0 88 6 394
2018 Non-supervisor 46 35 10 4 3 2 0 82 8 973
2017 Supervisor 44 41 10 3 2 1 0 86 5 431
2017 Non-supervisor 42 38 11 5 3 2 0 81 7 1071
2014 Supervisor 53 33 7 3 2 2 0 88 5 376
2014 Non-supervisor 41 36 11 5 2 3 0 80 8 1049
2011 Supervisor 40 37 13 5 3 2 0 79 8 524
2011 Non-supervisor 35 37 14 6 4 4 0 75 11 1202

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 32 5 2 2 0 0 91 4 394
2018 Non-supervisor 54 32 7 4 3 0 0 86 7 975
2017 Supervisor 48 38 8 4 3 0 0 85 7 431
2017 Non-supervisor 50 35 7 4 2 0 0 86 6 1068
2014 Supervisor 62 29 4 3 2 0 0 91 4 375
2014 Non-supervisor 48 36 10 4 2 0 0 84 6 1048
2011 Supervisor 47 34 10 6 3 0 0 80 9 523
2011 Non-supervisor 44 36 10 5 3 1 0 81 9 1202
2008 Supervisor 45 41 8 5 2 0 0 86 6 274
2008 Non-supervisor 41 41 8 5 4 1 0 83 10 701

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 10 6 6 1 3 77 13 396
2018 Non-supervisor 27 26 16 10 7 9 5 62 20 984
2017 Supervisor 34 34 11 9 6 3 4 73 16 431
2017 Non-supervisor 31 26 15 9 7 6 6 64 19 1069
2014 Supervisor 43 36 9 6 4 1 1 81 10 377
2014 Non-supervisor 30 27 16 9 9 5 5 63 20 1051

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 31 5 3 1 0 0 90 4 393
2018 Non-supervisor 37 36 11 8 5 2 1 75 13 978
2017 Supervisor 57 29 7 4 2 1 1 88 5 428
2017 Non-supervisor 39 33 12 8 3 3 1 76 12 1069
2014 Supervisor 61 28 5 3 1 2 1 91 4 376
2014 Non-supervisor 38 37 10 6 5 3 2 78 11 1051
2011 Supervisor 48 31 9 6 3 3 0 81 10 524
2011 Non-supervisor 38 33 9 8 6 5 1 75 15 1196
2008 Supervisor 45 32 10 6 4 3 0 79 10 274
2008 Non-supervisor 30 35 10 11 7 6 1 70 19 702

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 35 13 4 1 0 0 83 5 391
2018 Non-supervisor 35 40 15 5 3 2 0 76 9 978

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 26 17 11 10 8 4 57 23 391
2018 Non-supervisor 19 19 18 12 13 15 3 46 31 984
2017 Supervisor 18 26 17 13 12 8 5 50 30 429
2017 Non-supervisor 17 19 16 15 15 14 4 44 37 1071
2014 Supervisor 21 22 14 13 11 11 8 53 30 375
2014 Non-supervisor 13 19 19 14 16 15 5 39 37 1049
2011 Supervisor 12 18 21 15 14 12 8 38 36 524
2011 Non-supervisor 15 18 15 14 15 17 6 43 38 1197

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 396
2018 Non-supervisor 14 86 982

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 47
2018 Non-supervisor 45 142

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 47
2018 Non-supervisor 72 142

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 47
2018 Non-supervisor 0 142

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 48
2018 Non-supervisor 41 142

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 48
2018 Non-supervisor 38 142

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 48
2018 Non-supervisor 48 142

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 48
2018 Non-supervisor 43 142

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 48
2018 Non-supervisor 29 142

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 48
2018 Non-supervisor 52 142

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 48
2018 Non-supervisor 29 142

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 48
2018 Non-supervisor 50 142

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 48
2018 Non-supervisor 23 142

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 48
2018 Non-supervisor 6 142

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 48
2018 Non-supervisor 56 142

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 48
2018 Non-supervisor 20 142

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 48
2018 Non-supervisor 6 142

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 48
2018 Non-supervisor 8 142

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 48
2018 Non-supervisor 13 142

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 48
2018 Non-supervisor 9 142

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 48
2018 Non-supervisor 29 142

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 46
2018 Non-supervisor 21 138

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 46
2018 Non-supervisor 25 138

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 46
2018 Non-supervisor 26 138

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 46
2018 Non-supervisor 43 138

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 46
2018 Non-supervisor 57 138

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 46
2018 Non-supervisor 7 138

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 22 16 5 4 26 6 65 13 394
2018 Non-supervisor 15 13 18 6 3 37 7 50 17 981
2017 Supervisor 21 17 15 5 5 28 9 60 16 430
2017 Non-supervisor 15 13 17 6 5 31 13 50 20 1070
2014 Supervisor 28 20 13 4 2 27 5 71 9 375
2014 Non-supervisor 14 14 18 6 4 34 10 49 19 1048

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 33 12 5 2 7 0 79 8 394
2018 Non-supervisor 31 31 15 6 2 13 1 73 10 983
2017 Supervisor 39 32 13 8 2 5 0 75 11 430
2017 Non-supervisor 30 29 16 6 4 13 2 70 11 1069
2014 Supervisor 42 28 15 4 2 8 1 77 7 373
2014 Non-supervisor 26 29 18 6 4 15 2 66 11 1048
2011 Supervisor 29 38 17 6 3 7 0 72 10 525
2011 Non-supervisor 28 30 18 7 3 13 1 68 11 1200

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 395
2018 Non-supervisor 9 91 978

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 18
2018 Non-supervisor 34 86

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 67 18
2018 Non-supervisor 84 86

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 0 86

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 6 86

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 18
2018 Non-supervisor 35 86

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 18
2018 Non-supervisor 28 86

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 6 86

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 0 86

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 0 86

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 18
2018 Non-supervisor 30 86

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 6 86

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 18
2018 Non-supervisor 54 86

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 18
2018 Non-supervisor 44 83

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 0 83

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 18
2018 Non-supervisor 6 83

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 19 18 3 1 29 6 67 6 393
2018 Non-supervisor 15 12 20 3 3 41 7 52 10 978
2017 Supervisor 20 19 14 1 2 36 8 70 5 431
2017 Non-supervisor 15 12 18 3 3 40 10 53 11 1070
2014 Supervisor 23 14 14 2 1 39 6 69 6 375
2014 Non-supervisor 13 12 18 3 3 43 10 51 12 1045

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 30 14 3 0 9 1 80 4 392
2018 Non-supervisor 31 31 16 4 2 16 1 74 7 982
2017 Supervisor 40 34 12 3 1 9 1 82 4 431
2017 Non-supervisor 33 29 15 3 2 16 2 75 7 1066
2014 Supervisor 41 31 12 2 1 12 1 83 3 375
2014 Non-supervisor 27 27 18 3 2 20 3 70 7 1045
2011 Supervisor 39 34 14 3 1 9 0 80 5 524
2011 Non-supervisor 34 31 15 3 2 14 1 76 6 1197
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 65 21 7 5 1 1 0 87 7 390
2018 Non-supervisor 61 21 8 4 5 1 0 83 9 971
2017 Supervisor 58 21 11 6 3 1 0 80 9 431
2017 Non-supervisor 60 21 10 4 4 2 0 82 8 1068

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 41 10 5 2 2 0 84 6 391
2018 Non-supervisor 31 39 15 8 2 5 0 74 11 981
2017 Supervisor 36 43 11 4 4 3 0 81 8 431
2017 Non-supervisor 29 44 13 7 4 3 0 75 11 1070

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 40 11 13 5 1 0 71 18 394
2018 Non-supervisor 27 36 17 11 6 3 0 65 17 982
2017 Supervisor 23 38 15 16 7 1 0 62 23 428
2017 Non-supervisor 21 39 16 14 7 2 0 62 22 1068

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 28 24 13 14 0 1 49 27 394
2018 Non-supervisor 21 27 22 13 15 0 2 49 29 977
2017 Supervisor 28 29 19 12 12 0 1 57 23 429
2017 Non-supervisor 21 23 23 13 17 0 2 45 31 1067

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 17 34 26 17 0 0 23 43 395
2018 Non-supervisor 13 26 32 18 10 0 0 39 29 984
2017 Supervisor 6 20 29 25 19 0 0 27 44 431
2017 Non-supervisor 14 31 29 16 10 0 1 45 25 1065

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 23 33 23 12 0 0 32 35 392
2018 Non-supervisor 16 27 29 16 10 0 1 44 26 979
2017 Supervisor 8 27 28 23 15 0 0 34 37 429
2017 Non-supervisor 16 32 27 14 10 0 1 49 24 1066

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 18 27 26 19 0 0 27 45 393
2018 Non-supervisor 14 25 27 18 14 1 1 39 33 980
2017 Supervisor 6 20 24 26 22 0 0 27 49 430
2017 Non-supervisor 17 27 22 18 13 0 2 46 32 1066

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 28 25 17 10 1 1 47 27 392
2018 Non-supervisor 35 30 18 7 5 1 5 69 12 969
2017 Supervisor 19 28 23 16 13 0 2 48 29 429
2017 Non-supervisor 36 30 14 8 4 1 7 71 14 1062

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 24 31 17 13 0 0 40 29 393
2018 Non-supervisor 27 29 23 11 9 0 0 56 20 983
2017 Supervisor 17 28 27 14 14 0 0 45 28 428
2017 Non-supervisor 29 29 22 12 7 0 0 59 20 1064

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 40 21 9 3 0 0 67 12 391
2018 Non-supervisor 26 34 24 9 5 1 1 62 14 977
2017 Supervisor 25 35 24 10 6 0 0 60 16 426
2017 Non-supervisor 27 32 22 11 6 1 1 60 18 1065

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 29 30 17 6 0 0 47 23 392
2018 Non-supervisor 18 33 27 13 7 0 1 52 20 976
2017 Supervisor 15 34 23 17 11 0 0 48 29 427
2017 Non-supervisor 22 28 24 17 8 0 1 50 26 1062

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 35 21 11 7 0 1 61 17 390
2018 Non-supervisor 24 30 24 13 8 0 1 54 21 977
2017 Supervisor 25 35 17 12 10 0 1 60 22 427
2017 Non-supervisor 25 27 23 14 10 0 1 52 24 1064

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 29 26 11 5 0 0 57 17 391
2018 Non-supervisor 28 32 23 11 5 0 1 61 16 968
2017 Supervisor 28 29 24 12 6 0 1 58 18 427
2017 Non-supervisor 33 32 19 10 5 0 1 66 15 1060

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 21 10 9 4 0 0 77 13 390
2018 Non-supervisor 49 22 15 6 5 0 2 73 12 968
2017 Supervisor 55 23 12 6 4 0 0 78 10 430
2017 Non-supervisor 53 22 13 6 4 0 2 77 10 1062

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 12 4 2 2 0 4 93 4 392
2018 Non-supervisor 70 13 6 1 2 0 7 90 3 974

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 76 10 5 2 2 0 5 90 4 389
2018 Non-supervisor 69 13 6 3 4 1 4 86 8 971
2017 Supervisor 79 9 4 3 2 0 2 91 5 431
2017 Non-supervisor 74 10 5 5 3 0 3 87 8 1069

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 24 9 2 2 0 1 87 4 391
2018 Non-supervisor 58 24 10 4 3 0 2 83 7 976
2017 Supervisor 57 31 7 3 2 0 0 89 5 430
2017 Non-supervisor 63 22 6 3 2 0 2 88 6 1064

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 20 12 5 4 0 1 78 10 389
2018 Non-supervisor 56 19 12 5 6 0 2 77 12 968
2017 Supervisor 57 24 9 6 4 0 0 82 9 428
2017 Non-supervisor 60 18 10 6 5 0 2 79 11 1062

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 30 13 5 1 0 1 81 6 381
2018 Non-supervisor 54 4 2 1 0 0 38 94 2 962
2017 Supervisor 50 29 12 5 3 0 1 80 8 430
2017 Non-supervisor 60 4 2 1 0 0 32 95 2 1058

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 23 10 2 1 0 1 87 3 388
2018 Non-supervisor 65 17 7 2 1 0 8 88 4 971
2017 Supervisor 66 23 7 2 1 0 1 90 2 428
2017 Non-supervisor 71 14 5 1 1 0 7 92 2 1059

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 82 11 2 1 1 0 2 95 2 391
2018 Non-supervisor 69 13 7 3 3 0 5 86 7 975
2017 Supervisor 84 9 2 2 1 0 1 95 3 430
2017 Non-supervisor 67 14 7 3 4 0 5 85 8 1064

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 22 13 4 1 0 1 82 5 389
2018 Non-supervisor 46 27 16 5 3 0 2 75 8 978
2017 Supervisor 59 24 10 4 1 0 2 85 5 429
2017 Non-supervisor 51 26 13 5 2 0 3 79 7 1060

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 24 42 21 5 0 0 32 26 396
2018 Non-supervisor 11 33 38 13 4 0 0 45 18 984
2017 Supervisor 6 21 41 22 10 0 0 27 32 430
2017 Non-supervisor 10 32 39 14 5 0 0 43 19 1070

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 29 38 15 6 0 0 22 41 389
2018 Non-supervisor 9 19 41 21 9 0 0 30 29 973
2017 Supervisor 13 26 40 15 6 0 0 21 39 427
2017 Non-supervisor 8 19 42 21 10 0 0 31 27 1065
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 30 23 15 9 1 0 22 78 394
2018 Non-supervisor 26 29 18 14 10 2 1 27 73 983
2017 Supervisor 28 28 24 12 5 3 0 29 71 431
2017 Non-supervisor 27 22 23 12 12 4 1 28 72 1071

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 302
2018 Non-supervisor 20 695
2017 Supervisor 16 294
2017 Non-supervisor 27 727

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 302
2018 Non-supervisor 39 695
2017 Supervisor 37 294
2017 Non-supervisor 39 727

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 302
2018 Non-supervisor 23 695
2017 Supervisor 13 294
2017 Non-supervisor 20 727

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 302
2018 Non-supervisor 32 695
2017 Supervisor 55 294
2017 Non-supervisor 34 727

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 302
2018 Non-supervisor 6 695
2017 Supervisor 4 294
2017 Non-supervisor 8 727

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 302
2018 Non-supervisor 30 695

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 302
2018 Non-supervisor 40 695
2017 Supervisor 44 294
2017 Non-supervisor 45 727

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 4 34 20 15 7 20 287
2018 Non-supervisor 5 41 23 12 5 15 656
2017 Supervisor 6 48 20 15 5 8 289
2017 Non-supervisor 4 48 20 10 5 14 707

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 23 77 300
2018 Non-supervisor 26 74 688

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 16 14 12 11 0 4 61 24 396
2018 Non-supervisor 32 19 15 10 15 1 6 56 28 979

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 27 15 17 18 1 5 47 37 298
2018 Non-supervisor 15 23 16 17 20 3 7 42 41 696
2017 Supervisor 14 29 16 17 14 3 7 48 35 295
2017 Non-supervisor 15 28 15 15 18 2 8 47 36 728

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 9 13 21 44 3 7 15 71 299
2018 Non-supervisor 3 12 13 20 41 3 7 17 68 695
2017 Supervisor 1 7 8 18 49 5 12 10 80 295
2017 Non-supervisor 3 10 10 19 50 3 5 14 75 730
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