2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 42 9 7 3 0 0 80 10 1247
2018 Term 37 41 9 9 3 0 0 78 13 57
2018 Casual 37 38 10 5 11 0 0 74 15 39
2018 Student 28 48 3 17 3 0 0 76 21 29
2017 Indeterminate (permanent) 35 45 8 7 4 0 0 80 11 1362
2017 Term 32 38 14 8 7 0 0 70 15 61
2017 Casual 44 35 12 0 9 0 0 79 9 33
2017 Student 29 57 9 5 0 0 0 87 5 36
2014 Indeterminate (permanent) 31 47 10 7 4 0 0 78 12 1318
2014 Term 55 30 3 3 9 0 0 85 12 36
2014 Casual 43 43 0 6 8 0 0 86 14 35
2014 Student 41 45 14 0 0 0 0 86 0 29
2011 Indeterminate (permanent) 35 42 10 8 5 0 0 77 13 1611
2011 Term 40 45 6 2 4 0 3 87 6 47
2011 Casual 50 28 8 5 8 0 0 79 14 24
2011 Student 42 36 6 6 10 0 0 78 16 30
2008 Indeterminate (permanent) 35 42 10 9 4 0 0 78 13 920
2008 Term 48 21 19 0 11 0 0 70 11 27
2008 Casual 40 41 19 0 0 0 0 81 0 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 36 11 9 6 0 0 74 15 1244
2018 Term 36 37 11 9 6 0 0 74 15 58
2018 Casual 42 42 6 6 5 0 0 83 11 38
2018 Student 40 40 7 13 0 0 0 80 13 30
2017 Indeterminate (permanent) 33 39 11 10 7 0 0 72 17 1364
2017 Term 37 26 18 8 10 0 0 63 18 61
2017 Casual 52 37 6 3 3 0 0 88 6 33
2017 Student 66 28 6 0 0 0 0 94 0 36

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 35 9 3 2 0 0 87 5 1237
2018 Term 56 32 7 0 5 0 0 88 5 58
2018 Casual 45 29 16 5 6 0 0 74 10 39
2018 Student 38 45 7 7 3 0 0 83 10 29
2017 Indeterminate (permanent) 52 36 8 4 1 0 0 87 5 1363
2017 Term 45 38 8 6 2 0 0 84 8 61
2017 Casual 55 21 18 3 3 0 0 76 6 33
2017 Student 49 45 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 60 28 8 3 2 0 0 88 4 1317
2014 Term 71 17 9 0 3 0 0 89 3 36
2014 Casual 60 29 6 6 0 0 0 88 6 35
2014 Student 52 48 0 0 0 0 0 100 0 29
2011 Indeterminate (permanent) 55 32 8 3 2 0 0 88 4 1615
2011 Term 70 21 5 4 0 0 0 91 4 47
2011 Casual 71 21 0 4 4 0 0 92 8 24
2011 Student 55 29 10 6 0 0 0 84 6 30

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 39 11 6 3 0 0 81 9 1243
2018 Term 45 27 12 13 3 0 0 72 16 57
2018 Casual 53 31 6 7 3 0 0 84 10 39
2018 Student 40 33 10 13 3 0 0 73 17 30
2017 Indeterminate (permanent) 40 40 10 7 3 0 0 81 9 1357
2017 Term 37 41 6 10 5 0 0 79 15 61
2017 Casual 58 27 6 6 3 0 0 85 9 33
2017 Student 53 40 5 0 3 0 0 93 3 36
2014 Indeterminate (permanent) 40 40 11 6 4 0 0 80 10 1316
2014 Term 61 21 6 6 6 0 0 82 12 36
2014 Casual 58 28 5 8 0 0 0 86 8 35
2014 Student 34 59 7 0 0 0 0 93 0 29
2011 Indeterminate (permanent) 40 42 8 7 3 0 0 82 10 1613
2011 Term 52 28 9 9 0 0 3 82 9 46
2011 Casual 54 37 0 0 8 0 0 92 8 24
2011 Student 42 39 10 10 0 0 0 81 10 30
2008 Indeterminate (permanent) 41 41 9 7 3 0 0 82 9 924
2008 Term 48 26 12 14 0 0 0 74 14 27
2008 Casual 60 27 13 0 0 0 0 87 0 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 45 31 13 6 4 1 0 77 10 1240
2018 Term 60 21 6 7 7 0 0 80 13 57
2018 Casual 65 16 10 6 3 0 0 81 9 37
2018 Student 60 13 17 10 0 0 0 73 10 30
2017 Indeterminate (permanent) 39 32 15 8 5 1 0 71 13 1364
2017 Term 47 27 13 11 2 0 0 74 13 61
2017 Casual 75 13 9 3 0 0 0 88 3 32
2017 Student 74 20 3 3 0 0 0 94 3 36
2014 Indeterminate (permanent) 31 36 17 9 5 1 0 68 15 1316
2014 Term 51 23 18 8 0 0 0 74 8 36
2014 Casual 50 24 14 6 0 0 6 79 7 35
2014 Student 48 38 10 3 0 0 0 86 3 29
2011 Indeterminate (permanent) 32 32 17 11 7 1 0 65 18 1613
2011 Term 38 36 8 8 4 2 3 78 13 47
2011 Casual 67 16 4 4 9 0 0 83 13 24
2011 Student 61 23 6 10 0 0 0 83 10 30

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 33 12 7 4 0 0 78 11 1235
2018 Term 52 21 12 9 5 2 0 74 14 57
2018 Casual 65 19 8 5 3 0 0 84 8 38
2018 Student 57 29 7 7 0 0 0 86 7 28
2017 Indeterminate (permanent) 40 34 13 9 4 0 0 74 13 1365
2017 Term 45 35 11 7 2 0 0 80 8 61
2017 Casual 69 22 6 3 0 0 0 91 3 32
2017 Student 67 30 0 0 3 0 0 97 3 37
2014 Indeterminate (permanent) 32 39 15 9 4 0 0 71 14 1317
2014 Term 52 27 12 8 0 0 0 80 8 36
2014 Casual 58 30 6 3 0 0 3 91 3 35
2014 Student 45 45 7 3 0 0 0 90 3 29
2011 Indeterminate (permanent) 32 36 16 10 6 0 0 68 16 1610
2011 Term 38 32 13 8 6 0 3 72 15 47
2011 Casual 63 19 8 0 9 0 0 82 9 24
2011 Student 54 29 6 10 0 0 0 83 10 30
2008 Indeterminate (permanent) 33 41 13 8 5 0 0 74 13 926
2008 Term 45 41 7 4 4 0 0 85 7 27
2008 Casual 51 42 7 0 0 0 0 93 0 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 26 16 11 7 3 0 64 19 1246
2018 Term 49 20 6 9 10 4 2 74 20 57
2018 Casual 50 16 10 16 6 0 3 68 22 38
2018 Student 30 23 23 13 7 3 0 55 21 30
2017 Indeterminate (permanent) 33 25 18 10 9 4 1 61 20 1363
2017 Term 41 22 13 10 11 3 0 65 22 61
2017 Casual 57 9 21 0 3 7 3 73 3 32
2017 Student 50 23 13 9 3 3 0 75 12 37
2014 Indeterminate (permanent) 27 25 19 15 10 3 0 54 26 1318
2014 Term 36 18 23 6 8 5 3 59 16 36
2014 Casual 44 23 5 6 6 2 14 79 14 35
2014 Student 31 24 14 10 0 21 0 70 13 29
2011 Indeterminate (permanent) 27 26 17 14 12 4 1 55 27 1614
2011 Term 35 24 11 11 13 2 4 63 26 46
2011 Casual 50 12 13 4 8 0 13 72 14 24
2011 Student 44 23 17 3 6 0 6 72 10 30
2008 Indeterminate (permanent) 26 29 16 15 8 5 1 59 25 926
2008 Term 45 22 8 11 10 3 0 69 22 27
2008 Casual 52 6 14 22 0 0 6 62 23 15
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 27 9 6 4 3 0 81 10 1236
2018 Term 42 29 10 7 4 6 2 77 12 56
2018 Casual 58 18 10 7 6 0 0 76 13 39
2018 Student 59 34 0 0 3 0 3 96 4 29
2017 Indeterminate (permanent) 48 28 11 6 5 2 1 78 11 1366
2017 Term 44 26 9 8 12 2 0 71 20 61
2017 Casual 64 18 9 0 0 6 3 90 0 33
2017 Student 74 17 3 3 3 0 0 91 6 37
2014 Indeterminate (permanent) 48 26 12 6 4 2 1 76 11 1318
2014 Term 67 21 6 6 0 0 0 88 6 36
2014 Casual 67 25 5 3 0 0 0 92 3 35
2014 Student 55 34 0 10 0 0 0 90 10 29
2011 Indeterminate (permanent) 43 32 11 7 5 2 1 77 12 1612
2011 Term 66 13 8 4 4 4 0 82 9 47
2011 Casual 62 21 8 0 4 5 0 87 5 24
2011 Student 70 27 4 0 0 0 0 96 0 30
2008 Indeterminate (permanent) 44 29 10 7 6 3 0 76 14 924
2008 Term 44 42 0 7 3 4 0 89 11 27
2008 Casual 71 15 6 8 0 0 0 86 8 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 29 10 7 4 1 0 79 11 1234
2018 Term 47 24 6 9 11 2 2 73 21 56
2018 Casual 43 33 6 10 6 0 3 78 16 38
2018 Student 48 41 0 0 10 0 0 90 10 29
2017 Indeterminate (permanent) 46 31 9 9 4 0 0 78 13 1364
2017 Term 41 35 7 7 10 0 0 76 17 60
2017 Casual 49 39 9 0 0 0 3 91 0 33
2017 Student 68 23 6 0 3 0 0 91 3 36
2014 Indeterminate (permanent) 44 31 10 10 5 0 0 76 14 1319
2014 Term 58 27 9 6 0 0 0 85 6 36
2014 Casual 61 22 8 3 3 3 0 86 6 35
2014 Student 59 21 14 7 0 0 0 79 7 29
2011 Indeterminate (permanent) 41 35 8 9 5 0 0 77 15 1613
2011 Term 64 18 7 7 2 2 0 84 9 47
2011 Casual 66 16 8 0 4 5 0 87 5 24
2011 Student 76 20 3 0 0 0 0 97 0 29
2008 Indeterminate (permanent) 42 33 9 10 6 1 0 75 16 922
2008 Term 38 42 10 10 0 0 0 79 10 27
2008 Casual 58 35 8 0 0 0 0 92 0 15

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 25 11 7 5 1 0 78 11 1236
2018 Term 50 24 5 7 10 2 2 77 17 55
2018 Casual 51 26 9 6 8 0 0 77 14 39
2018 Student 41 41 0 10 7 0 0 83 17 29
2017 Indeterminate (permanent) 50 28 10 7 5 0 0 78 12 1364
2017 Term 52 23 7 8 10 0 0 75 18 61
2017 Casual 66 28 3 3 0 0 0 94 3 32
2017 Student 77 14 3 6 0 0 0 91 6 37
2014 Indeterminate (permanent) 50 27 9 7 6 0 0 77 13 1318
2014 Term 69 16 6 9 0 0 0 85 9 36
2014 Casual 60 31 5 3 0 0 0 92 3 35
2014 Student 54 29 7 7 0 0 4 85 7 28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 36 13 9 4 5 0 72 14 1247
2018 Term 39 37 8 5 3 8 0 83 9 58
2018 Casual 46 35 6 3 2 8 0 88 5 38
2018 Student 43 33 3 3 3 13 0 88 8 30
2017 Indeterminate (permanent) 31 34 13 10 6 5 0 68 18 1366
2017 Term 39 39 10 3 2 6 0 83 5 61
2017 Casual 64 6 18 3 0 9 0 77 3 33
2017 Student 73 21 3 0 3 0 0 94 3 37
2014 Indeterminate (permanent) 30 37 13 8 5 6 0 72 14 1318
2014 Term 39 45 6 0 3 8 0 90 3 36
2014 Casual 48 24 9 3 0 16 0 86 3 35
2014 Student 62 28 7 0 0 3 0 93 0 29
2011 Indeterminate (permanent) 30 32 15 8 9 6 0 66 18 1608
2011 Term 47 23 9 9 6 6 0 74 16 47
2011 Casual 57 21 8 0 4 9 0 86 5 24
2011 Student 52 24 7 10 0 6 0 81 11 30

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 36 14 11 6 2 0 69 17 1247
2018 Term 44 33 13 3 5 2 0 79 8 58
2018 Casual 50 34 6 0 5 5 0 89 5 38
2018 Student 50 33 3 0 7 7 0 89 7 30
2017 Indeterminate (permanent) 30 34 15 12 7 1 0 65 20 1364
2017 Term 41 26 19 8 3 3 0 69 12 61
2017 Casual 60 12 15 0 6 6 0 77 6 33
2017 Student 67 24 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 28 39 16 10 6 1 0 67 16 1318
2014 Term 48 38 3 0 6 5 0 91 6 36
2014 Casual 45 36 9 5 0 5 0 85 6 35
2014 Student 48 38 3 0 3 7 0 93 4 29
2011 Indeterminate (permanent) 25 36 16 11 9 3 0 63 20 1608
2011 Term 45 21 15 6 6 7 0 71 13 47
2011 Casual 43 34 4 10 5 0 4 81 15 23
2011 Student 61 36 3 0 0 0 0 97 0 30
2008 Indeterminate (permanent) 29 39 15 9 6 2 0 69 15 926
2008 Term 52 18 15 3 11 0 0 70 15 27
2008 Casual 45 35 13 0 0 8 0 86 0 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 37 16 16 7 4 0 60 23 1248
2018 Term 29 30 17 7 7 10 0 65 16 58
2018 Casual 34 38 6 5 8 8 0 79 15 37
2018 Student 38 28 7 7 7 14 0 76 16 29
2017 Indeterminate (permanent) 20 33 19 15 9 4 0 55 25 1366
2017 Term 29 26 22 9 7 7 0 59 17 61
2017 Casual 37 27 12 3 6 15 0 75 10 33
2017 Student 46 29 9 6 3 9 0 81 9 37
2014 Indeterminate (permanent) 18 37 20 14 7 4 0 57 22 1318
2014 Term 28 48 8 6 3 8 0 82 9 36
2014 Casual 37 25 5 14 0 19 0 76 18 35
2014 Student 45 31 14 0 3 7 0 81 4 29
2011 Indeterminate (permanent) 16 38 18 14 8 5 0 57 24 1613
2011 Term 28 34 8 12 10 8 0 67 24 47
2011 Casual 41 37 4 4 9 4 0 81 14 24
2011 Student 40 38 13 3 0 6 0 83 3 30
2008 Indeterminate (permanent) 14 44 15 16 7 4 0 61 24 924
2008 Term 30 25 11 15 11 8 0 60 28 27
2008 Casual 38 27 15 14 0 6 0 69 15 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 36 16 17 9 1 0 57 26 1251
2018 Term 30 26 10 14 17 2 0 58 32 57
2018 Casual 33 32 3 11 13 5 3 71 26 38
2018 Student 33 47 3 10 3 3 0 83 14 30
2017 Indeterminate (permanent) 20 38 16 16 9 1 0 58 25 1365
2017 Term 30 26 18 8 13 5 0 58 22 61
2017 Casual 37 23 12 9 6 12 0 69 17 33
2017 Student 31 35 17 6 0 11 0 74 6 37
2014 Indeterminate (permanent) 17 38 14 18 10 2 0 57 29 1318
2014 Term 22 36 22 6 6 8 0 64 12 36
2014 Casual 46 19 11 8 0 13 3 77 10 35
2014 Student 38 28 14 10 7 3 0 68 18 29
2011 Indeterminate (permanent) 17 39 14 18 11 2 0 56 30 1612
2011 Term 30 28 12 9 19 2 0 58 29 47
2011 Casual 46 29 8 13 4 0 0 75 17 24
2011 Student 44 34 3 10 0 10 0 85 11 30
2008 Indeterminate (permanent) 18 41 12 19 9 1 0 60 28 924
2008 Term 30 43 9 14 4 0 0 73 18 27
2008 Casual 32 53 0 8 0 6 0 92 8 15
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 37 14 9 7 1 0 71 16 1247
2018 Term 35 21 17 19 8 0 0 57 27 57
2018 Casual 53 21 11 10 5 0 0 74 15 39
2018 Student 47 33 10 7 3 0 0 80 10 30
2017 Indeterminate (permanent) 32 37 12 12 7 0 0 70 19 1364
2017 Term 27 31 22 10 8 0 2 60 18 61
2017 Casual 43 42 6 6 3 0 0 85 9 33
2017 Student 60 37 3 0 0 0 0 97 0 36
2014 Indeterminate (permanent) 30 34 15 13 8 0 0 64 21 1317
2014 Term 55 28 6 9 3 0 0 82 11 36
2014 Casual 44 37 14 6 0 0 0 81 6 35
2014 Student 38 41 10 10 0 0 0 79 10 29
2011 Indeterminate (permanent) 29 40 13 11 7 0 0 69 18 1612
2011 Term 41 31 10 6 9 0 2 73 16 47
2011 Casual 54 29 17 0 0 0 0 83 0 24
2011 Student 57 36 3 4 0 0 0 92 4 30

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 40 13 10 5 0 0 71 16 1247
2018 Term 30 26 13 23 8 0 0 56 31 58
2018 Casual 25 38 11 18 8 0 0 62 27 39
2018 Student 30 47 13 3 7 0 0 77 10 30
2017 Indeterminate (permanent) 29 39 14 12 6 0 0 68 18 1360
2017 Term 26 32 20 16 7 0 0 57 23 61
2017 Casual 34 42 9 6 9 0 0 76 15 33
2017 Student 34 46 12 9 0 0 0 80 9 36

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 25 16 15 8 18 4 50 30 1248
2018 Term 12 20 18 22 4 19 5 43 33 57
2018 Casual 15 19 15 11 10 19 12 48 30 39
2018 Student 10 30 3 7 0 43 7 80 13 30
2017 Indeterminate (permanent) 14 22 17 14 10 19 4 47 31 1365
2017 Term 20 21 12 15 11 20 2 52 33 61
2017 Casual 17 9 15 12 3 42 3 46 27 33
2017 Student 25 16 3 3 6 41 7 78 16 37
2014 Indeterminate (permanent) 15 25 16 14 12 16 3 49 31 1318
2014 Term 20 25 13 15 6 18 3 57 26 36
2014 Casual 27 11 8 17 3 25 9 57 30 35
2014 Student 10 21 14 3 7 38 7 56 19 29

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 31 11 8 4 1 0 76 13 1235
2018 Term 37 32 7 11 8 0 5 73 20 56
2018 Casual 50 19 24 2 5 0 0 69 7 39
2018 Student 38 45 3 7 7 0 0 83 14 29
2017 Indeterminate (permanent) 42 33 11 9 5 0 0 76 13 1365
2017 Term 33 33 12 8 15 0 0 65 23 61
2017 Casual 58 24 12 0 3 0 3 85 3 33
2017 Student 60 28 9 0 3 0 0 89 3 37
2014 Indeterminate (permanent) 40 33 11 10 5 1 1 74 15 1318
2014 Term 57 28 3 3 8 0 0 85 11 36
2014 Casual 50 36 3 3 3 0 6 91 6 35
2014 Student 48 31 10 7 0 0 3 82 7 29
2011 Indeterminate (permanent) 37 37 10 9 6 1 0 75 15 1612
2011 Term 58 23 11 0 8 0 0 81 8 47
2011 Casual 54 29 8 4 4 0 0 84 8 24
2011 Student 56 33 11 0 0 0 0 89 0 30
2008 Indeterminate (permanent) 36 36 11 10 6 0 0 73 17 924
2008 Term 48 30 8 15 0 0 0 78 15 27
2008 Casual 45 42 7 0 7 0 0 86 7 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 31 14 7 3 2 8 73 11 387
2017 Indeterminate (permanent) 30 32 13 7 5 4 8 71 14 427
2014 Indeterminate (permanent) 43 27 9 6 2 4 8 80 10 368

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 43 12 12 4 1 1 71 16 1250
2018 Term 19 42 11 20 7 0 1 62 27 58
2018 Casual 12 42 20 12 11 0 2 56 24 39
2018 Student 27 43 13 13 3 0 0 70 17 30
2017 Indeterminate (permanent) 28 39 13 13 5 0 1 68 18 1365
2017 Term 36 38 5 10 9 2 0 75 20 61
2017 Casual 20 44 6 18 6 3 3 69 25 33
2017 Student 34 54 3 6 3 0 0 89 9 37
2014 Indeterminate (permanent) 32 37 13 13 5 0 1 70 18 1317
2014 Term 39 30 23 3 3 0 3 70 6 35
2014 Casual 38 20 8 20 0 0 14 67 23 35
2014 Student 31 41 17 10 0 0 0 72 10 29
2011 Indeterminate (permanent) 32 40 12 10 5 0 1 73 15 1615
2011 Term 38 17 21 11 8 0 4 57 21 47
2011 Casual 25 37 16 8 4 0 9 69 13 24
2011 Student 34 33 6 4 10 0 13 77 16 30
2008 Indeterminate (permanent) 29 39 14 10 6 1 1 70 16 927
2008 Term 45 33 14 0 4 4 0 81 4 27
2008 Casual 32 28 13 0 8 0 19 75 10 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 39 8 7 3 0 0 82 10 1250
2018 Term 43 35 10 10 1 0 0 78 11 58
2018 Casual 34 31 22 7 6 0 0 66 12 39
2018 Student 37 23 20 13 7 0 0 60 20 30
2017 Indeterminate (permanent) 42 39 9 6 3 0 0 82 9 1362
2017 Term 36 41 8 13 2 0 0 77 15 61
2017 Casual 41 27 23 6 3 0 0 68 9 33
2017 Student 25 45 20 6 4 0 0 70 10 37
2014 Indeterminate (permanent) 41 39 10 7 3 0 0 80 10 1319
2014 Term 49 33 3 9 6 0 0 82 15 36
2014 Casual 53 27 5 6 9 0 0 80 14 35
2014 Student 21 72 0 0 3 3 0 96 4 29
2011 Indeterminate (permanent) 42 36 10 7 5 0 0 78 12 1613
2011 Term 47 34 6 6 4 0 3 83 11 47
2011 Casual 58 21 8 4 8 0 0 80 12 24
2011 Student 49 22 3 16 6 0 3 73 23 30
2008 Indeterminate (permanent) 36 39 9 12 4 0 0 75 16 926
2008 Term 26 44 3 15 12 0 0 70 27 27
2008 Casual 37 22 28 13 0 0 0 60 13 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 37 7 5 1 0 0 87 6 1237
2018 Term 42 32 13 7 6 0 0 74 13 58
2018 Casual 35 45 6 14 0 0 0 80 14 39
2018 Student 27 57 7 7 3 0 0 83 10 30
2017 Indeterminate (permanent) 51 36 6 4 2 0 0 87 7 1360
2017 Term 32 47 5 13 2 0 0 80 15 61
2017 Casual 44 41 3 9 3 0 0 85 12 33
2017 Student 39 45 13 3 0 0 0 84 3 37
2014 Indeterminate (permanent) 49 36 7 6 3 0 0 85 8 1318
2014 Term 52 39 9 0 0 0 0 91 0 36
2014 Casual 60 25 7 3 6 0 0 85 8 35
2014 Student 34 55 10 0 0 0 0 90 0 29
2011 Indeterminate (permanent) 49 36 6 6 3 0 0 85 9 1614
2011 Term 55 32 6 2 4 0 0 87 7 47
2011 Casual 63 21 8 4 4 0 0 84 8 24
2011 Student 32 42 13 6 6 0 0 74 13 30
2008 Indeterminate (permanent) 43 40 8 6 3 0 0 83 9 927
2008 Term 52 26 7 7 8 0 0 77 16 27
2008 Casual 46 33 0 20 0 0 0 80 20 15

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 35 15 12 7 2 0 65 20 1242
2018 Term 39 23 12 10 12 4 0 64 23 58
2018 Casual 34 35 5 8 7 8 3 78 17 39
2018 Student 40 27 13 7 0 10 3 77 8 30
2017 Indeterminate (permanent) 29 36 13 12 7 3 0 67 20 1364
2017 Term 31 42 12 8 5 2 0 74 14 60
2017 Casual 33 34 9 0 0 21 3 88 0 32
2017 Student 41 36 7 6 0 10 0 85 6 37
2014 Indeterminate (permanent) 26 35 15 14 7 2 0 63 22 1318
2014 Term 36 28 19 6 0 12 0 72 6 36
2014 Casual 32 20 14 8 0 11 15 69 11 35
2014 Student 34 31 21 3 3 7 0 70 7 29
2011 Indeterminate (permanent) 28 36 15 10 8 3 0 66 19 1613
2011 Term 34 19 19 10 7 8 2 60 19 47
2011 Casual 46 16 16 0 4 9 8 75 5 24
2011 Student 40 30 6 0 3 13 6 88 4 30
2008 Indeterminate (permanent) 27 37 15 10 8 3 0 66 19 926
2008 Term 41 26 17 8 4 3 0 70 13 27
2008 Casual 8 34 19 6 0 8 26 63 9 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 29 15 13 14 2 1 57 28 1236
2018 Term 17 26 19 13 15 4 5 48 32 58
2018 Casual 37 15 15 15 3 10 5 61 21 39
2018 Student 33 37 10 7 7 3 3 75 14 30
2017 Indeterminate (permanent) 23 28 13 16 15 3 2 54 32 1360
2017 Term 31 16 20 21 8 0 3 49 31 61
2017 Casual 30 15 10 9 0 25 12 70 14 32
2017 Student 49 21 11 9 0 10 0 78 9 37
2014 Indeterminate (permanent) 19 26 14 19 18 2 2 47 38 1319
2014 Term 29 21 11 17 6 8 8 60 27 36
2014 Casual 9 14 12 12 8 0 45 43 36 35
2014 Student 24 34 7 14 0 3 17 74 17 29
2011 Indeterminate (permanent) 17 28 14 18 18 3 2 47 38 1614
2011 Term 21 13 20 4 22 4 16 43 33 47
2011 Casual 33 17 16 0 8 4 21 67 11 24
2011 Student 30 30 10 3 0 6 20 83 4 30
2008 Indeterminate (permanent) 25 32 12 14 14 1 1 59 29 924
2008 Term 19 40 8 11 7 7 7 69 21 27
2008 Casual 35 21 13 12 0 0 19 69 15 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 39 10 9 5 0 0 77 13 1237
2018 Term 36 26 16 10 9 4 0 65 19 58
2018 Casual 43 34 5 8 11 0 0 76 18 38
2018 Student 40 43 3 13 0 0 0 83 13 30
2017 Indeterminate (permanent) 35 38 11 10 5 0 0 74 16 1363
2017 Term 37 30 15 18 0 0 0 67 18 61
2017 Casual 40 36 9 9 3 3 0 78 12 33
2017 Student 40 41 4 11 3 0 0 81 14 37
2014 Indeterminate (permanent) 31 41 11 11 6 0 0 72 17 1317
2014 Term 33 53 3 12 0 0 0 85 12 36
2014 Casual 32 35 14 14 6 0 0 67 19 35
2014 Student 21 59 14 7 0 0 0 79 7 29
2011 Indeterminate (permanent) 33 42 11 9 5 0 0 75 14 1614
2011 Term 51 23 11 9 7 0 0 74 15 47
2011 Casual 44 29 9 14 4 0 0 73 18 23
2011 Student 30 50 13 3 0 0 3 83 3 30

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 42 35 11 8 5 0 0 77 13 1235
2018 Term 44 30 10 10 4 2 0 75 14 57
2018 Casual 62 16 11 7 5 0 0 77 12 39
2018 Student 40 47 0 13 0 0 0 87 13 30
2017 Indeterminate (permanent) 37 37 11 9 6 0 0 75 15 1361
2017 Term 42 25 17 8 8 0 0 67 17 61
2017 Casual 52 27 15 0 6 0 0 79 6 33
2017 Student 57 27 4 9 3 0 0 84 11 37
2014 Indeterminate (permanent) 35 36 13 9 6 0 0 71 15 1317
2014 Term 54 23 17 6 0 0 0 77 6 36
2014 Casual 44 31 17 0 6 0 3 77 6 35
2014 Student 34 45 10 10 0 0 0 79 10 29

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 38 11 9 4 0 0 76 13 1238
2018 Term 36 26 11 16 10 0 0 63 26 58
2018 Casual 42 31 12 7 5 3 0 76 12 39
2018 Student 43 33 10 13 0 0 0 77 13 30
2017 Indeterminate (permanent) 36 37 12 10 4 0 0 73 14 1362
2017 Term 32 43 15 5 3 0 1 76 8 61
2017 Casual 43 42 9 3 0 0 3 88 3 33
2017 Student 57 37 3 0 0 0 3 97 0 37
2014 Indeterminate (permanent) 36 36 13 10 5 0 1 73 14 1317
2014 Term 43 43 14 0 0 0 0 86 0 36
2014 Casual 48 26 18 0 0 3 6 81 0 34
2014 Student 24 52 17 3 0 3 0 79 4 29
2011 Indeterminate (permanent) 38 41 10 7 3 1 0 80 10 1612
2011 Term 53 29 15 2 0 0 0 83 2 47
2011 Casual 58 24 13 0 4 0 0 82 4 24
2011 Student 59 34 3 3 0 0 0 94 3 30

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 40 17 7 4 3 0 71 12 1245
2018 Term 31 34 18 7 4 6 0 70 12 58
2018 Casual 46 30 3 13 3 5 0 80 17 39
2018 Student 47 30 10 3 3 7 0 82 7 30
2017 Indeterminate (permanent) 27 38 17 9 5 4 0 67 15 1361
2017 Term 30 36 17 8 6 2 0 68 15 61
2017 Casual 47 28 9 9 0 6 0 80 10 32
2017 Student 46 28 15 3 3 6 0 79 6 37

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 32 8 8 5 0 0 79 13 1251
2018 Term 46 32 11 7 2 2 0 80 9 58
2018 Casual 55 26 9 4 3 0 3 84 7 39
2018 Student 47 40 7 0 3 0 3 90 3 30
2017 Indeterminate (permanent) 45 32 9 9 5 0 0 77 14 1361
2017 Term 59 28 7 3 3 0 0 87 7 61
2017 Casual 64 21 9 0 3 0 3 87 3 33
2017 Student 81 7 6 3 0 3 0 91 3 37
2014 Indeterminate (permanent) 41 33 10 11 4 0 0 75 15 1316
2014 Term 50 42 8 0 0 0 0 92 0 36
2014 Casual 53 25 8 3 3 0 8 85 6 35
2014 Student 38 38 17 3 0 0 3 79 4 29
2011 Indeterminate (permanent) 42 37 8 8 4 0 1 80 12 1612
2011 Term 53 36 6 0 4 0 0 89 4 47
2011 Casual 62 21 4 4 0 0 8 91 4 24
2011 Student 64 23 3 0 0 3 7 96 0 30

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 24 33 21 14 7 0 0 57 21 1252
2018 Term 34 39 8 13 6 0 0 73 19 58
2018 Casual 57 26 16 2 0 0 0 82 2 39
2018 Student 70 27 3 0 0 0 0 97 0 30
2017 Indeterminate (permanent) 23 38 21 12 6 0 0 62 18 1367
2017 Term 40 46 12 3 0 0 0 85 3 61
2017 Casual 38 39 11 9 0 0 3 79 9 33
2017 Student 84 10 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 28 38 19 9 5 0 1 67 14 1319
2014 Term 54 33 11 0 3 0 0 86 3 36
2014 Casual 62 36 3 0 0 0 0 97 0 35
2014 Student 38 48 14 0 0 0 0 86 0 29
2011 Indeterminate (permanent) 28 36 19 10 6 0 1 65 16 1614
2011 Term 43 38 17 0 3 0 0 81 3 47
2011 Casual 47 33 20 0 0 0 0 80 0 24
2011 Student 71 23 3 3 0 0 0 94 3 30
2008 Indeterminate (permanent) 20 34 25 13 8 0 0 54 20 926
2008 Term 51 34 15 0 0 0 0 85 0 27
2008 Casual 41 39 6 6 8 0 0 80 14 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 46 23 31 1253
2018 Term 32 28 40 58
2018 Casual 34 21 45 39
2018 Student 60 10 30 30
2017 Indeterminate (permanent) 43 24 33 1365
2017 Term 44 25 31 61
2017 Casual 55 18 27 33
2017 Student 67 11 21 37
2014 Indeterminate (permanent) 45 22 32 1319
2014 Term 42 36 22 36
2014 Casual 62 20 18 35
2014 Student 34 14 52 29
2011 Indeterminate (permanent) 46 24 30 1611
2011 Term 58 25 17 47
2011 Casual 50 21 29 24
2011 Student 43 24 33 30

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Indeterminate (permanent) 9 30 50 4 0 6 582
2018 Term 0 10 32 10 30 18 19
2018 Casual 0 14 20 17 49 0 13
2018 Student 0 0 6 0 89 6 18
2017 Indeterminate (permanent) 9 27 55 3 0 6 596
2017 Term 4 19 22 4 48 4 27
2017 Casual 0 0 15 0 80 5 18
2017 Student 0 0 4 7 89 0 25
2014 Indeterminate (permanent) 9 19 59 6 9999 7 598
2014 Term 0 39 27 13 9999 21 15
2014 Casual 18 0 10 9 9999 64 22
2014 Student 0 0 30 20 9999 50 10
2011 Indeterminate (permanent) 10 21 57 5 9999 6 746
2011 Term 11 12 31 23 9999 22 26
2011 Casual 18 7 33 0 9999 41 12
2011 Student 0 15 0 47 9999 38 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 37 6 4 2 0 0 89 5 1244
2018 Term 43 48 1 0 3 2 2 95 4 58
2018 Casual 58 26 5 10 0 0 0 85 10 39
2018 Student 43 40 3 7 7 0 0 83 13 30
2017 Indeterminate (permanent) 44 39 8 6 3 0 0 83 9 1361
2017 Term 42 38 14 3 3 0 0 80 7 61
2017 Casual 57 31 6 0 6 0 0 88 6 33
2017 Student 55 34 9 3 0 0 0 88 3 36
2014 Indeterminate (permanent) 46 38 9 4 2 0 0 85 7 1318
2014 Term 60 28 5 0 3 3 0 92 3 36
2014 Casual 37 49 11 3 0 0 0 86 3 35
2014 Student 31 52 17 0 0 0 0 83 0 29
2011 Indeterminate (permanent) 43 40 8 6 2 0 0 84 8 1612
2011 Term 43 42 2 6 7 0 0 85 13 47
2011 Casual 54 32 5 8 0 0 0 86 8 24
2011 Student 28 53 10 6 3 0 0 81 10 30
2008 Indeterminate (permanent) 45 39 8 5 3 1 0 85 8 924
2008 Term 67 15 7 3 7 0 0 82 11 27
2008 Casual 46 33 13 0 8 0 0 80 8 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 45 16 8 3 1 0 73 11 1244
2018 Term 36 39 12 3 9 2 0 76 12 58
2018 Casual 41 38 3 13 5 0 0 79 18 39
2018 Student 37 47 0 10 0 3 3 89 11 30
2017 Indeterminate (permanent) 30 44 15 8 3 1 0 75 11 1364
2017 Term 23 52 14 5 5 2 0 76 10 61
2017 Casual 38 44 6 3 3 6 0 87 6 33
2017 Student 31 63 0 3 0 3 0 97 3 37
2014 Indeterminate (permanent) 27 43 16 9 3 2 0 71 12 1318
2014 Term 27 47 18 6 3 0 0 74 8 36
2014 Casual 39 33 11 12 0 6 0 77 12 35
2014 Student 34 48 10 0 0 7 0 89 0 29
2011 Indeterminate (permanent) 32 41 13 8 4 2 0 74 13 1612
2011 Term 45 27 11 8 6 2 0 74 15 47
2011 Casual 37 41 8 4 0 9 0 87 4 24
2011 Student 55 32 10 3 0 0 0 87 3 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 29 37 17 5 1 1 22 41 1249
2018 Term 10 24 33 23 8 2 0 31 35 58
2018 Casual 23 5 30 32 5 2 2 39 29 38
2018 Student 0 21 28 31 14 0 7 48 22 29
2017 Indeterminate (permanent) 14 28 36 16 6 0 1 22 42 1360
2017 Term 18 23 36 15 5 0 3 20 43 61
2017 Casual 12 26 15 29 15 0 3 46 39 33
2017 Student 3 7 41 15 27 3 3 45 11 37
2014 Indeterminate (permanent) 11 25 41 15 6 0 2 22 36 1316
2014 Term 3 16 52 20 8 0 0 28 19 36
2014 Casual 3 19 25 17 22 0 14 45 26 35
2014 Student 7 21 52 17 3 0 0 21 28 29
2011 Indeterminate (permanent) 12 27 39 14 6 1 2 20 40 1612
2011 Term 7 38 34 15 2 0 4 18 47 47
2011 Casual 4 17 24 13 29 4 9 48 25 24
2011 Student 0 24 30 13 23 0 11 40 27 30
2008 Indeterminate (permanent) 10 28 41 15 4 0 1 20 39 923
2008 Term 7 26 29 31 0 0 7 33 36 27
2008 Casual 8 14 52 6 20 0 0 26 22 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 7 17 30 30 13 2 2 44 25 1243
2018 Term 14 15 19 29 15 8 0 48 31 58
2018 Casual 15 13 15 34 15 5 2 54 31 38
2018 Student 0 4 21 29 32 4 11 71 4 28
2017 Indeterminate (permanent) 8 17 28 28 14 2 4 44 26 1353
2017 Term 12 21 19 15 26 1 5 44 35 61
2017 Casual 6 12 6 34 27 6 9 72 21 33
2017 Student 3 6 11 25 50 3 3 79 9 37
2014 Indeterminate (permanent) 6 15 26 32 14 2 3 49 23 1316
2014 Term 3 12 37 14 22 8 6 41 17 36
2014 Casual 5 14 27 11 22 8 12 41 25 35
2014 Student 10 21 21 21 21 3 3 44 33 29
2011 Indeterminate (permanent) 9 17 29 27 13 3 3 42 27 1608
2011 Term 3 13 36 21 17 2 8 43 17 47
2011 Casual 4 17 8 16 34 4 17 63 26 24
2011 Student 7 10 11 27 33 3 10 69 19 30
2008 Indeterminate (permanent) 7 18 33 28 11 1 2 40 26 921
2008 Term 15 11 23 29 11 4 7 46 29 27
2008 Casual 7 8 15 31 27 7 6 66 17 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 22 31 19 8 1 2 28 40 1245
2018 Term 23 15 23 20 12 6 0 35 41 57
2018 Casual 11 34 26 13 9 2 5 23 49 39
2018 Student 14 11 25 21 25 0 4 48 26 28
2017 Indeterminate (permanent) 17 24 29 19 7 1 2 27 43 1355
2017 Term 17 20 32 18 8 0 5 28 38 61
2017 Casual 21 12 12 22 21 3 9 50 37 33
2017 Student 9 17 39 7 17 11 0 27 29 37
2014 Indeterminate (permanent) 20 24 30 17 7 1 2 24 45 1316
2014 Term 23 30 5 17 17 3 6 37 58 36
2014 Casual 11 23 36 12 9 0 9 23 37 35
2014 Student 24 21 21 14 10 10 0 27 50 29
2011 Indeterminate (permanent) 21 23 30 15 8 1 2 23 46 1611
2011 Term 17 24 32 15 10 2 0 26 42 47
2011 Casual 9 20 33 8 17 4 9 29 34 24
2011 Student 10 16 30 7 20 0 17 32 32 30
2008 Indeterminate (permanent) 16 25 33 17 6 1 1 24 42 920
2008 Term 18 7 32 24 7 4 7 35 28 27
2008 Casual 28 27 26 6 14 0 0 20 55 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 24 37 18 5 1 1 23 39 1235
2018 Term 11 10 36 22 17 2 2 41 22 57
2018 Casual 2 10 34 31 16 2 5 50 13 39
2018 Student 0 0 22 33 37 0 7 76 0 27
2017 Indeterminate (permanent) 13 24 38 17 6 1 1 24 38 1354
2017 Term 12 19 23 28 14 0 3 44 32 61
2017 Casual 6 12 9 39 27 3 3 71 19 33
2017 Student 3 6 14 35 34 9 0 75 9 37
2014 Indeterminate (permanent) 11 22 40 20 6 1 1 26 33 1310
2014 Term 3 14 28 23 26 0 6 53 18 36
2014 Casual 0 14 16 38 23 0 9 67 15 35
2014 Student 0 10 28 34 21 0 7 59 11 29
2011 Indeterminate (permanent) 12 23 35 20 7 1 2 28 36 1608
2011 Term 11 24 40 19 6 0 0 25 35 47
2011 Casual 0 7 26 25 29 0 12 62 9 24
2011 Student 0 6 16 26 41 0 11 74 7 30
2008 Indeterminate (permanent) 10 24 39 20 5 0 1 26 35 921
2008 Term 11 7 22 34 18 0 7 56 20 27
2008 Casual 8 13 33 18 14 7 6 37 24 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 28 27 17 6 1 2 24 48 1244
2018 Term 17 9 25 27 17 3 2 46 28 58
2018 Casual 6 24 11 33 16 3 7 54 33 39
2018 Student 10 10 10 34 24 3 7 65 23 29
2017 Indeterminate (permanent) 20 30 27 14 6 1 3 21 51 1358
2017 Term 20 19 23 15 13 2 8 31 43 61
2017 Casual 20 6 12 26 27 3 6 58 29 33
2017 Student 3 6 20 32 30 7 3 68 9 37
2014 Indeterminate (permanent) 15 28 29 16 8 1 3 25 45 1316
2014 Term 11 24 11 17 26 5 5 48 40 36
2014 Casual 3 8 25 31 23 0 9 61 12 35
2014 Student 7 10 21 38 17 0 7 59 19 29
2011 Indeterminate (permanent) 15 26 29 17 8 1 3 26 43 1613
2011 Term 20 15 42 13 9 2 0 22 35 47
2011 Casual 0 12 28 25 17 5 12 51 15 24
2011 Student 0 7 10 30 33 3 17 79 9 30
2008 Indeterminate (permanent) 15 23 31 19 8 1 3 28 40 921
2008 Term 11 7 26 27 11 7 11 46 22 27
2008 Casual 0 21 19 34 26 0 0 60 21 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 24 30 21 7 2 2 30 38 1236
2018 Term 16 17 19 18 21 7 2 43 36 58
2018 Casual 13 18 14 22 13 10 10 44 39 39
2018 Student 3 14 24 24 21 7 7 52 20 29
2017 Indeterminate (permanent) 12 20 32 20 10 2 3 32 34 1354
2017 Term 15 21 23 22 10 5 5 35 40 61
2017 Casual 12 11 17 18 15 15 12 44 32 33
2017 Student 0 11 30 10 40 9 0 55 12 37
2014 Indeterminate (permanent) 8 16 31 27 12 2 4 41 26 1316
2014 Term 17 11 16 20 16 8 11 45 35 36
2014 Casual 5 8 36 12 15 11 12 35 18 35
2014 Student 11 11 7 36 21 7 7 67 25 28
2011 Indeterminate (permanent) 10 19 30 23 11 3 4 36 31 1614
2011 Term 14 10 41 15 15 0 4 32 25 46
2011 Casual 12 16 16 8 21 14 13 40 38 24
2011 Student 0 6 6 30 40 7 11 84 8 30
2008 Indeterminate (permanent) 15 28 28 18 6 2 2 25 45 921
2008 Term 7 15 22 25 16 4 11 48 26 27
2008 Casual 0 14 19 26 20 15 6 58 18 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 13 26 34 17 6 2 1 24 40 1243
2018 Term 23 12 35 17 8 6 0 26 37 57
2018 Casual 7 29 17 13 21 10 2 40 41 38
2018 Student 11 25 25 18 14 4 4 35 38 28
2017 Indeterminate (permanent) 15 22 34 17 7 2 2 26 38 1357
2017 Term 15 19 32 20 7 0 6 29 37 61
2017 Casual 12 6 26 14 31 0 12 50 20 33
2017 Student 12 11 33 13 23 9 0 39 25 37
2014 Indeterminate (permanent) 15 21 36 17 6 1 3 24 38 1318
2014 Term 14 32 21 17 14 3 0 32 47 36
2014 Casual 8 17 27 12 18 5 12 36 31 35
2014 Student 10 17 38 14 17 0 3 32 29 29

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 29 8 9 6 1 0 77 15 1249
2018 Term 49 25 5 17 3 0 0 74 20 58
2018 Casual 48 23 0 19 7 0 3 73 27 39
2018 Student 40 47 3 3 7 0 0 87 10 30
2017 Indeterminate (permanent) 46 28 9 10 6 1 0 75 17 1364
2017 Term 47 26 9 6 11 0 0 73 18 61
2017 Casual 49 42 9 0 0 0 0 91 0 33
2017 Student 77 14 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 47 27 9 8 7 1 0 75 16 1319
2014 Term 73 16 6 6 0 0 0 88 6 36
2014 Casual 48 22 20 6 0 6 0 73 6 35
2014 Student 59 21 10 10 0 0 0 79 10 29

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 34 6 5 3 0 0 86 8 1248
2018 Term 60 24 7 7 2 0 0 85 9 58
2018 Casual 53 36 6 3 3 0 0 88 6 39
2018 Student 70 23 7 0 0 0 0 93 0 30
2017 Indeterminate (permanent) 50 35 6 7 2 0 0 85 9 1364
2017 Term 56 31 8 0 5 0 0 87 5 60
2017 Casual 70 27 0 3 0 0 0 97 3 33
2017 Student 74 23 0 0 3 0 0 97 3 37
2014 Indeterminate (permanent) 49 36 6 6 3 0 0 85 9 1318
2014 Term 73 17 6 3 0 0 0 90 3 36
2014 Casual 58 28 6 8 0 0 0 86 8 35
2014 Student 66 34 0 0 0 0 0 100 0 29

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 37 9 4 2 1 0 85 7 1248
2018 Term 43 36 11 7 0 2 2 82 7 58
2018 Casual 55 34 3 5 3 0 0 89 8 39
2018 Student 55 31 7 0 0 7 0 93 0 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 49 32 11 3 1 2 0 84 4 1243
2018 Term 51 30 8 4 2 6 0 86 5 57
2018 Casual 50 22 12 0 4 9 3 82 5 37
2018 Student 50 23 10 7 7 3 0 76 14 30
2017 Indeterminate (permanent) 44 33 12 4 2 4 0 81 6 1366
2017 Term 44 31 13 3 2 6 0 80 5 61
2017 Casual 60 19 6 3 0 12 0 89 3 32
2017 Student 61 24 3 3 3 6 0 91 6 37
2014 Indeterminate (permanent) 48 34 11 2 2 4 1 85 4 1317
2014 Term 58 26 11 0 0 6 0 88 0 36
2014 Casual 55 28 0 3 0 11 3 97 3 35
2014 Student 48 31 10 7 0 3 0 82 7 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 36 9 4 3 1 0 84 7 1242
2018 Term 58 27 9 2 2 2 0 88 3 57
2018 Casual 63 21 8 0 4 3 0 87 4 38
2018 Student 59 28 3 7 3 0 0 86 10 29
2017 Indeterminate (permanent) 40 40 11 5 2 2 0 82 7 1367
2017 Term 49 30 11 6 3 0 0 79 10 61
2017 Casual 60 37 3 0 0 0 0 97 0 32
2017 Student 70 21 6 0 3 0 0 91 3 37
2014 Indeterminate (permanent) 44 36 10 5 2 3 0 82 8 1319
2014 Term 58 31 9 0 0 0 3 91 0 36
2014 Casual 53 33 0 0 3 8 3 97 3 35
2014 Student 48 38 7 3 0 3 0 89 4 29
2011 Indeterminate (permanent) 35 38 14 6 4 3 0 75 10 1613
2011 Term 48 34 4 9 3 2 0 84 11 47
2011 Casual 66 25 0 0 0 5 4 100 0 24
2011 Student 54 36 4 3 3 0 0 90 6 30

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 54 32 7 4 3 0 0 87 6 1244
2018 Term 60 35 3 2 0 0 0 95 2 57
2018 Casual 74 21 0 2 3 0 0 95 5 38
2018 Student 70 20 7 3 0 0 0 90 3 30
2017 Indeterminate (permanent) 47 38 8 4 3 0 0 85 7 1365
2017 Term 59 23 10 3 2 3 0 85 5 61
2017 Casual 72 25 3 0 0 0 0 97 0 32
2017 Student 88 12 0 0 0 0 0 100 0 36
2014 Indeterminate (permanent) 51 35 8 4 2 0 0 86 6 1317
2014 Term 71 23 6 0 0 0 0 94 0 36
2014 Casual 64 30 3 0 0 0 3 97 0 35
2014 Student 66 28 7 0 0 0 0 93 0 29
2011 Indeterminate (permanent) 43 36 11 6 3 1 0 80 9 1612
2011 Term 55 38 7 0 0 0 0 93 0 47
2011 Casual 74 17 4 0 4 0 0 92 4 24
2011 Student 70 30 0 0 0 0 0 100 0 30
2008 Indeterminate (permanent) 41 42 8 5 4 0 0 83 9 924
2008 Term 58 24 3 11 4 0 0 82 15 27
2008 Casual 80 20 0 0 0 0 0 100 0 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 31 14 9 7 6 4 66 18 1252
2018 Term 28 21 17 11 2 19 1 62 17 58
2018 Casual 41 25 8 11 6 3 6 72 19 39
2018 Student 43 27 7 0 3 7 13 88 4 30
2017 Indeterminate (permanent) 30 29 14 10 7 5 5 66 19 1364
2017 Term 37 20 19 5 8 6 5 64 15 61
2017 Casual 40 21 12 3 0 15 9 80 4 33
2017 Student 56 13 6 3 3 14 6 86 7 37
2014 Indeterminate (permanent) 33 30 14 8 8 4 3 68 18 1319
2014 Term 50 16 9 8 0 5 11 79 10 36
2014 Casual 40 15 17 8 0 11 9 68 10 34
2014 Student 45 17 17 7 7 0 7 67 15 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 36 9 6 3 2 1 81 9 1243
2018 Term 32 30 7 13 13 4 2 65 27 58
2018 Casual 45 23 6 9 7 6 5 76 18 39
2018 Student 37 23 10 17 10 3 0 62 28 30
2017 Indeterminate (permanent) 44 33 10 7 3 2 1 80 10 1361
2017 Term 40 25 16 10 5 3 2 68 15 61
2017 Casual 32 21 18 12 3 12 3 62 17 33
2017 Student 54 19 10 3 6 9 0 80 9 37
2014 Indeterminate (permanent) 45 35 9 5 4 2 1 82 9 1319
2014 Term 36 37 19 0 5 3 0 75 6 36
2014 Casual 44 19 14 8 0 5 9 74 10 35
2014 Student 24 28 14 7 10 7 10 63 21 29
2011 Indeterminate (permanent) 41 33 9 8 5 4 1 77 13 1607
2011 Term 32 32 13 6 9 2 6 70 16 47
2011 Casual 45 13 4 12 8 18 0 70 25 24
2011 Student 55 22 3 10 0 3 6 86 11 30
2008 Indeterminate (permanent) 34 35 10 10 6 4 1 73 17 925
2008 Term 44 15 19 7 7 7 0 65 15 27
2008 Casual 31 28 15 6 0 21 0 74 7 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 39 15 5 2 1 0 78 7 1241
2018 Term 41 33 12 10 1 2 0 76 12 58
2018 Casual 47 37 6 0 7 3 0 87 8 39
2018 Student 40 33 17 3 3 3 0 76 7 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 21 19 12 13 13 3 48 30 1247
2018 Term 27 16 15 16 9 12 5 52 30 58
2018 Casual 38 15 10 3 12 13 8 68 20 39
2018 Student 30 33 3 10 0 10 13 83 13 30
2017 Indeterminate (permanent) 16 21 17 15 15 11 4 44 36 1364
2017 Term 26 15 24 8 11 11 5 48 23 61
2017 Casual 24 18 15 14 3 21 5 56 23 33
2017 Student 33 17 7 3 6 29 6 76 13 37
2014 Indeterminate (permanent) 15 20 18 14 16 13 5 42 36 1316
2014 Term 25 16 14 8 6 22 9 60 20 36
2014 Casual 18 12 11 5 6 19 29 58 21 35
2014 Student 14 28 17 0 7 24 10 63 11 29
2011 Indeterminate (permanent) 13 18 17 15 16 15 6 39 39 1608
2011 Term 32 13 17 11 6 13 8 57 21 47
2011 Casual 33 17 8 8 4 21 9 71 17 24
2011 Student 34 20 16 0 0 17 13 77 0 30

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 14 86 1251
2018 Term 15 85 58

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 176

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 70 176

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 176

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 176

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 176

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 176

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 177

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 41 177

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 42 177

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 177

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 33 177

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 47 177

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 177

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 177

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 12 177

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 47 177

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 177

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 177

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 57 177

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 177

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 177

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 177

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 177

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 3 177

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 177

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 177

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 27 177

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 172

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 21 172

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 172

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 172

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 172

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 172

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 23 172

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 172

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 172

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 23 172

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 7 172

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 42 172

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 57 172

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 172

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 15 18 6 4 34 6 54 16 1248
2018 Term 18 14 21 8 2 28 9 51 16 58
2018 Casual 27 17 7 2 3 31 13 78 8 39
2018 Student 17 24 7 3 3 31 14 75 13 29
2017 Indeterminate (permanent) 16 14 18 6 5 30 11 51 19 1364
2017 Term 21 13 10 3 8 28 16 62 20 61
2017 Casual 20 15 12 0 3 33 17 70 6 33
2017 Student 20 11 0 0 6 41 21 85 15 37
2014 Indeterminate (permanent) 17 16 17 6 4 33 8 55 17 1319
2014 Term 31 9 8 3 3 39 8 74 11 36
2014 Casual 21 13 12 0 3 28 23 69 6 35
2014 Student 14 14 17 3 0 31 21 57 7 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 32 15 6 3 12 1 74 10 1250
2018 Term 46 23 15 6 0 9 0 76 7 58
2018 Casual 50 28 7 2 3 4 6 87 5 39
2018 Student 45 21 7 7 3 17 0 79 13 29
2017 Indeterminate (permanent) 32 30 16 7 3 10 1 70 11 1363
2017 Term 43 22 7 3 5 18 3 81 10 61
2017 Casual 43 27 3 0 3 21 3 92 4 33
2017 Student 37 30 6 6 0 14 7 86 7 37
2014 Indeterminate (permanent) 30 29 18 6 3 13 1 69 10 1317
2014 Term 45 19 20 0 3 14 0 73 3 36
2014 Casual 35 23 8 3 0 25 6 84 4 35
2014 Student 10 28 21 7 0 24 10 58 11 29
2011 Indeterminate (permanent) 28 33 18 7 3 11 0 68 11 1613
2011 Term 38 27 13 2 0 17 3 81 3 47
2011 Casual 54 12 8 4 0 22 0 84 5 24
2011 Student 42 29 10 3 0 13 3 84 4 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 8 92 1247
2018 Term 9 91 57

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 30 96

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 82 96

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 96

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 96

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 10 96

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 22 96

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 18 96

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 13 96

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 35 96

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 96

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 96

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 17 96

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 96

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 18 96

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 96

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 96

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 34 96

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 14 96

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 96

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 96

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 96

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 96

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 51 96

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 16 93

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 5 93

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 93

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 9 93

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 93

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 93

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 46 93

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 93

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 63 93

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 93

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 11 93

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 14 20 3 2 38 6 56 9 1244
2018 Term 22 11 22 5 0 30 9 55 8 57
2018 Casual 35 7 10 0 0 31 16 80 0 39
2018 Student 17 17 10 0 3 33 20 71 7 30
2017 Indeterminate (permanent) 16 14 18 2 2 39 9 57 9 1366
2017 Term 16 20 12 2 3 34 13 68 9 61
2017 Casual 18 9 19 0 0 43 11 59 0 32
2017 Student 23 9 0 0 6 44 18 85 15 37
2014 Indeterminate (permanent) 16 12 17 3 2 41 8 56 10 1317
2014 Term 19 18 12 0 3 38 11 72 5 36
2014 Casual 15 5 6 3 0 59 12 71 10 35
2014 Student 10 21 14 3 0 38 14 64 7 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 31 16 3 2 14 1 75 6 1246
2018 Term 42 24 15 5 0 12 2 77 6 58
2018 Casual 52 19 10 0 0 13 6 88 0 39
2018 Student 40 23 7 3 3 17 7 83 9 30
2017 Indeterminate (permanent) 34 31 15 3 2 13 1 76 6 1362
2017 Term 44 21 10 0 3 18 3 83 4 61
2017 Casual 36 22 6 0 0 30 6 90 0 32
2017 Student 46 17 4 6 0 17 10 86 8 37
2014 Indeterminate (permanent) 31 29 16 2 2 17 2 74 6 1317
2014 Term 41 22 20 0 3 14 0 74 3 36
2014 Casual 29 18 3 3 0 36 12 89 5 35
2014 Student 17 28 24 3 0 24 3 62 5 29
2011 Indeterminate (permanent) 34 32 16 3 2 12 0 76 6 1611
2011 Term 57 13 11 0 0 15 5 87 0 47
2011 Casual 58 8 0 4 0 26 4 95 5 24
2011 Student 40 40 3 0 0 13 4 96 0 30
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 61 21 8 5 3 1 0 84 8 1236
2018 Term 63 18 7 0 10 0 2 83 10 56
2018 Casual 74 13 5 2 6 0 0 87 8 39
2018 Student 62 28 0 0 7 3 0 93 7 29
2017 Indeterminate (permanent) 58 21 10 5 4 1 0 81 9 1364
2017 Term 57 20 7 8 7 2 0 78 15 61
2017 Casual 75 16 10 0 0 0 0 90 0 32
2017 Student 80 11 9 0 0 0 0 91 0 37

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 40 13 7 2 4 0 78 9 1245
2018 Term 33 24 19 13 3 8 0 61 18 58
2018 Casual 22 38 17 10 5 8 0 65 16 38
2018 Student 23 50 17 3 0 7 0 79 4 30
2017 Indeterminate (permanent) 31 43 13 6 4 3 0 77 10 1366
2017 Term 36 45 10 3 3 0 2 82 7 60
2017 Casual 17 40 6 6 3 24 3 79 12 33
2017 Student 25 51 7 14 3 0 0 76 17 37

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 37 16 11 6 2 0 66 17 1250
2018 Term 27 46 7 10 10 0 0 73 20 58
2018 Casual 31 29 11 27 0 3 0 62 27 38
2018 Student 38 38 3 10 3 7 0 81 15 29
2017 Indeterminate (permanent) 21 39 16 16 7 2 0 61 23 1362
2017 Term 27 33 19 10 10 2 0 60 21 59
2017 Casual 20 56 15 3 3 3 0 79 6 33
2017 Student 36 43 7 9 6 0 0 79 14 37

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 27 23 13 14 0 2 49 28 1243
2018 Term 12 23 25 16 20 3 0 37 37 58
2018 Casual 29 38 14 9 10 0 0 67 20 39
2018 Student 33 30 20 10 7 0 0 63 17 30
2017 Indeterminate (permanent) 23 25 22 12 15 0 2 50 28 1362
2017 Term 24 13 25 15 20 0 4 39 36 61
2017 Casual 27 19 15 26 12 0 0 46 39 32
2017 Student 3 23 25 20 27 0 3 26 48 37

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 9 23 33 22 13 0 0 32 35 1252
2018 Term 18 26 28 8 17 3 0 45 26 58
2018 Casual 29 25 35 9 0 0 2 55 9 38
2018 Student 43 27 20 3 3 0 3 72 7 30
2017 Indeterminate (permanent) 10 27 30 20 13 0 0 37 33 1361
2017 Term 16 43 24 8 6 0 2 61 15 61
2017 Casual 28 24 25 17 3 0 3 53 21 32
2017 Student 39 50 11 0 0 0 0 89 0 37

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 26 31 19 11 0 1 38 30 1244
2018 Term 27 27 25 7 11 3 0 56 18 58
2018 Casual 31 31 24 9 2 0 2 64 11 38
2018 Student 57 17 20 3 0 0 3 76 3 30
2017 Indeterminate (permanent) 11 30 29 18 12 0 1 41 30 1360
2017 Term 21 38 20 6 12 0 3 61 18 61
2017 Casual 31 30 18 16 0 0 6 65 17 32
2017 Student 60 26 9 0 0 0 6 91 0 37

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 23 28 21 16 1 1 34 38 1246
2018 Term 20 28 18 13 19 1 0 49 32 58
2018 Casual 26 23 20 22 5 3 2 51 28 39
2018 Student 48 21 24 0 7 0 0 69 7 29
2017 Indeterminate (permanent) 12 25 23 21 16 0 2 38 38 1361
2017 Term 20 26 22 13 16 0 3 48 30 61
2017 Casual 25 33 12 21 6 0 3 60 28 32
2017 Student 39 36 14 9 3 0 0 74 11 37

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 30 21 10 7 1 4 60 18 1236
2018 Term 54 22 11 6 5 1 0 77 12 57
2018 Casual 56 21 13 3 2 0 5 82 5 39
2018 Student 54 29 14 4 0 0 0 82 4 28
2017 Indeterminate (permanent) 29 30 17 11 7 1 5 62 20 1357
2017 Term 45 18 14 3 5 0 15 73 10 61
2017 Casual 43 29 6 6 3 3 9 82 10 32
2017 Student 71 14 6 0 0 0 9 94 0 36

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 28 26 14 10 0 0 50 24 1248
2018 Term 39 26 17 5 12 1 0 65 17 58
2018 Casual 32 43 20 3 2 0 0 76 4 39
2018 Student 47 17 23 7 3 0 3 66 10 30
2017 Indeterminate (permanent) 23 29 24 13 10 0 0 53 23 1356
2017 Term 38 30 13 13 5 0 2 68 18 61
2017 Casual 50 23 15 6 3 0 3 75 9 33
2017 Student 54 23 14 9 0 0 0 77 9 37

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 37 24 9 4 1 1 63 13 1242
2018 Term 32 25 23 11 7 0 1 58 18 57
2018 Casual 36 31 21 8 2 0 2 68 10 39
2018 Student 40 33 20 3 3 0 0 73 7 30
2017 Indeterminate (permanent) 25 33 23 11 7 0 1 59 18 1355
2017 Term 31 33 15 15 3 2 2 66 19 61
2017 Casual 50 18 21 6 3 3 0 69 9 33
2017 Student 40 40 11 3 3 0 3 82 6 37

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 32 29 15 7 0 1 49 22 1242
2018 Term 30 24 25 10 10 0 1 54 21 57
2018 Casual 25 30 24 11 8 0 2 56 19 39
2018 Student 33 37 23 3 0 0 3 72 3 30
2017 Indeterminate (permanent) 18 30 24 18 9 0 0 49 27 1353
2017 Term 25 20 21 25 8 0 2 45 33 61
2017 Casual 39 17 17 24 3 0 0 56 27 33
2017 Student 47 19 28 3 3 0 0 66 6 37

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 24 32 24 12 7 0 1 56 20 1241
2018 Term 32 30 16 9 12 0 1 62 21 57
2018 Casual 25 31 14 18 11 0 2 57 29 39
2018 Student 23 27 30 7 10 0 3 52 17 30
2017 Indeterminate (permanent) 24 30 22 13 10 0 1 54 24 1355
2017 Term 21 25 25 15 13 0 2 47 28 61
2017 Casual 36 21 29 15 0 0 0 56 15 33
2017 Student 40 28 14 14 3 0 0 69 17 37

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 28 31 25 11 5 0 1 59 16 1234
2018 Term 40 25 9 13 12 0 1 67 25 56
2018 Casual 30 36 14 16 3 0 2 67 19 39
2018 Student 37 27 23 10 0 0 3 66 10 30
2017 Indeterminate (permanent) 31 31 20 11 5 0 1 63 17 1351
2017 Term 43 21 21 6 6 0 2 65 13 61
2017 Casual 33 30 35 3 0 0 0 62 3 33
2017 Student 19 58 20 0 0 0 3 80 0 37

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 22 14 8 5 0 2 73 13 1233
2018 Term 61 13 12 8 2 0 3 77 11 57
2018 Casual 60 22 11 2 3 0 2 84 5 38
2018 Student 67 20 7 0 0 0 7 93 0 30
2017 Indeterminate (permanent) 52 22 13 6 4 0 2 76 11 1357
2017 Term 54 21 13 3 3 2 3 79 7 61
2017 Casual 79 12 3 3 3 0 0 91 6 33
2017 Student 75 19 0 0 6 0 0 94 6 37

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 71 13 6 2 2 0 6 90 4 1242
2018 Term 73 17 0 2 4 0 5 94 6 55
2018 Casual 84 9 3 0 0 0 5 97 0 39
2018 Student 77 3 10 3 0 0 7 86 4 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 70 12 6 3 4 1 4 87 7 1235
2018 Term 75 12 7 4 2 0 1 88 5 57
2018 Casual 83 6 3 3 3 0 2 92 6 38
2018 Student 77 10 3 0 3 0 7 93 4 30
2017 Indeterminate (permanent) 74 11 5 4 3 0 3 87 7 1364
2017 Term 69 10 7 8 2 0 5 83 10 61
2017 Casual 94 6 0 0 0 0 0 100 0 33
2017 Student 94 3 3 0 0 0 0 97 0 37

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 57 25 10 3 3 0 2 84 6 1240
2018 Term 67 23 7 2 2 0 0 89 4 58
2018 Casual 79 11 8 0 3 0 0 90 3 39
2018 Student 79 3 10 0 0 0 7 89 0 29
2017 Indeterminate (permanent) 60 26 6 3 2 0 2 88 6 1358
2017 Term 59 18 12 5 3 0 3 80 8 61
2017 Casual 79 18 3 0 0 0 0 97 0 33
2017 Student 94 0 6 0 0 0 0 94 0 37

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 55 20 13 5 6 0 2 76 11 1230
2018 Term 59 20 9 8 3 0 2 80 11 58
2018 Casual 62 20 9 5 3 0 0 82 8 39
2018 Student 83 3 0 3 3 0 7 93 7 29
2017 Indeterminate (permanent) 57 21 10 6 5 0 2 79 11 1354
2017 Term 59 22 8 7 3 0 2 82 10 61
2017 Casual 82 12 3 3 0 0 0 94 3 33
2017 Student 83 6 6 6 0 0 0 89 6 37

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 51 13 5 2 1 0 28 89 4 1218
2018 Term 66 0 4 2 0 0 29 92 3 57
2018 Casual 70 0 3 0 0 0 28 96 0 38
2018 Student 69 0 3 0 0 0 28 95 0 29
2017 Indeterminate (permanent) 56 12 5 2 1 0 23 89 4 1352
2017 Term 71 2 2 2 0 2 23 96 2 61
2017 Casual 73 6 0 0 0 0 21 100 0 33
2017 Student 72 3 0 0 0 0 26 100 0 37

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 63 19 9 2 1 0 6 88 3 1233
2018 Term 77 11 2 5 2 0 3 91 7 58
2018 Casual 69 22 3 0 0 0 5 97 0 39
2018 Student 71 11 0 7 0 0 11 92 8 28
2017 Indeterminate (permanent) 68 18 6 1 1 0 6 91 2 1352
2017 Term 70 10 10 0 0 2 8 89 0 61
2017 Casual 74 17 0 3 0 0 6 97 3 33
2017 Student 84 6 7 0 0 0 3 92 0 36

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 77 12 4 1 1 0 4 93 3 1239
2018 Term 30 10 20 20 20 0 0 40 40 58
2018 Casual 31 26 16 16 7 0 5 59 24 39
2018 Student 45 28 14 3 7 0 3 75 11 29
2017 Indeterminate (permanent) 75 12 4 2 1 0 4 92 4 1358
2017 Term 34 15 10 13 25 0 3 50 39 61
2017 Casual 44 12 15 11 12 0 6 60 24 33
2017 Student 49 10 23 3 13 0 3 60 16 37

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 26 15 5 2 0 2 77 7 1239
2018 Term 49 26 13 7 4 0 1 76 11 58
2018 Casual 58 21 14 2 3 0 3 81 5 39
2018 Student 41 31 17 7 3 0 0 72 10 29
2017 Indeterminate (permanent) 52 26 12 5 2 0 3 81 7 1353
2017 Term 51 16 18 5 8 0 2 68 13 61
2017 Casual 67 24 3 3 0 0 3 94 3 33
2017 Student 60 28 11 0 0 0 0 89 0 37

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 29 40 16 5 0 0 39 21 1254
2018 Term 12 34 29 19 6 1 0 46 25 57
2018 Casual 12 61 25 3 0 0 0 73 3 38
2018 Student 23 53 17 3 3 0 0 77 7 30
2017 Indeterminate (permanent) 8 28 40 17 7 0 0 36 24 1365
2017 Term 11 23 52 7 7 0 0 35 13 60
2017 Casual 18 44 26 12 0 0 0 62 12 33
2017 Student 14 69 17 0 0 0 0 83 0 37

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 23 40 19 7 0 0 27 33 1236
2018 Term 14 20 34 23 9 0 0 32 34 57
2018 Casual 0 19 54 5 17 0 4 23 20 38
2018 Student 0 13 40 30 17 0 0 47 13 30
2017 Indeterminate (permanent) 10 22 42 19 7 0 0 26 32 1357
2017 Term 10 17 35 22 16 0 0 38 27 60
2017 Casual 3 9 42 14 33 0 0 47 12 33
2017 Student 3 3 47 23 25 0 0 47 6 37
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 29 19 15 10 1 1 25 75 1250
2018 Term 21 29 26 10 7 6 0 22 78 58
2018 Casual 39 21 7 14 6 6 9 45 55 39
2018 Student 30 43 17 7 0 3 0 31 69 30
2017 Indeterminate (permanent) 29 24 24 10 9 3 0 30 70 1367
2017 Term 17 20 20 21 13 5 4 19 81 60
2017 Casual 30 6 12 25 12 9 6 35 65 33
2017 Student 11 24 19 32 14 0 0 11 89 37

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 18 912
2018 Term 47 43
2018 Casual 30 19
2018 Student 25 20
2017 Indeterminate (permanent) 20 920
2017 Term 44 45
2017 Casual 57 18
2017 Student 64 33

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 39 912
2018 Term 41 43
2018 Casual 38 19
2018 Student 70 20
2017 Indeterminate (permanent) 36 920
2017 Term 33 45
2017 Casual 59 18
2017 Student 79 33

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 20 912
2018 Term 26 43
2018 Casual 42 19
2018 Student 40 20
2017 Indeterminate (permanent) 16 920
2017 Term 25 45
2017 Casual 61 18
2017 Student 34 33

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 40 912
2018 Term 15 43
2018 Casual 10 19
2018 Student 0 20
2017 Indeterminate (permanent) 44 920
2017 Term 20 45
2017 Casual 0 18
2017 Student 6 33

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 6 912
2018 Term 0 43
2018 Casual 5 19
2018 Student 5 20
2017 Indeterminate (permanent) 8 920
2017 Term 0 45
2017 Casual 0 18
2017 Student 0 33

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 912
2018 Term 12 43
2018 Casual 5 19
2018 Student 5 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 38 912
2018 Term 39 43
2018 Casual 24 19
2018 Student 20 20
2017 Indeterminate (permanent) 46 920
2017 Term 33 45
2017 Casual 42 18
2017 Student 22 33

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 4 38 22 13 6 18 860
2018 Term 5 42 23 14 5 11 42
2018 Casual 5 37 22 23 0 12 18
2018 Student 16 68 16 0 0 0 19
2017 Indeterminate (permanent) 5 47 20 12 5 12 897
2017 Term 4 47 20 11 5 13 45
2017 Casual 0 41 27 5 6 21 18
2017 Student 0 60 21 7 5 7 31

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 23 77 904
2018 Term 38 62 43
2018 Casual 34 66 19
2018 Student 68 32 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 19 15 11 15 1 4 56 28 1249
2018 Term 35 12 17 8 10 5 13 57 22 58
2018 Casual 43 13 0 0 3 5 36 95 5 38
2018 Student 40 30 13 0 3 3 10 81 4 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 15 24 16 18 20 2 6 42 41 910
2018 Term 18 29 14 12 17 3 8 52 33 43
2018 Casual 13 53 5 16 10 0 4 68 27 19
2018 Student 35 15 15 10 10 0 15 59 24 20
2017 Indeterminate (permanent) 13 28 15 16 17 2 8 46 37 922
2017 Term 29 34 11 9 15 0 2 64 25 45
2017 Casual 16 31 0 38 10 5 0 49 51 18
2017 Student 26 25 17 13 10 6 3 56 25 33

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 3 11 13 20 43 3 6 16 70 910
2018 Term 5 11 14 31 33 0 5 17 68 43
2018 Casual 10 16 5 23 43 0 4 27 68 19
2018 Student 5 30 20 20 5 0 20 44 31 20
2017 Indeterminate (permanent) 2 9 10 18 50 3 8 12 77 924
2017 Term 4 11 11 25 46 0 2 16 73 45
2017 Casual 0 20 5 16 53 5 0 21 73 18
2017 Student 6 16 8 20 40 3 6 25 66 33
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