2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 47 10 17 7 0 0 67 23 30
2018 CR-05 22 50 11 17 0 0 0 72 17 18
2017 CR 29 42 23 6 0 0 0 71 6 31
2017 CR-05 20 55 15 10 0 0 0 75 10 20
2014 CR 29 37 7 15 12 0 0 66 27 41
2014 CR-05 14 53 4 14 14 0 0 67 29 21
2011 CR 32 39 12 7 10 0 0 71 17 59
2011 CR-04 27 36 18 9 9 0 0 64 18 22
2011 CR-05 31 44 9 6 9 0 0 75 16 32

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 40 13 23 3 0 0 60 27 30
2018 CR-05 17 44 17 22 0 0 0 61 22 18
2017 CR 26 42 6 10 16 0 0 68 26 31
2017 CR-05 25 50 5 10 10 0 0 75 20 20

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 38 10 3 3 0 0 83 7 29
2018 CR-05 50 39 11 0 0 0 0 89 0 18
2017 CR 48 48 3 0 0 0 0 97 0 31
2017 CR-05 45 50 5 0 0 0 0 95 0 20
2014 CR 56 27 15 0 2 0 0 83 2 41
2014 CR-05 57 24 14 0 5 0 0 81 5 21
2011 CR 56 29 7 3 5 0 0 85 8 59
2011 CR-04 55 23 9 5 9 0 0 77 14 22
2011 CR-05 50 38 6 3 3 0 0 88 6 32

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 47 10 10 3 0 0 77 13 30
2018 CR-05 33 44 11 11 0 0 0 78 11 18
2017 CR 48 26 16 6 3 0 0 74 10 31
2017 CR-05 45 30 15 5 5 0 0 75 10 20
2014 CR 39 27 10 15 10 0 0 66 24 41
2014 CR-05 23 39 14 14 10 0 0 62 24 21
2011 CR 41 39 0 14 7 0 0 80 20 59
2011 CR-04 32 45 0 14 9 0 0 77 23 22
2011 CR-05 41 41 0 13 6 0 0 81 19 32

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 30 10 7 3 0 0 80 10 30
2018 CR-05 50 39 11 0 0 0 0 89 0 18
2017 CR 26 32 26 10 6 0 0 58 16 31
2017 CR-05 25 40 10 15 10 0 0 65 25 20
2014 CR 34 25 12 12 15 0 2 60 27 41
2014 CR-05 23 24 14 14 24 0 0 47 38 21
2011 CR 42 27 14 5 12 0 0 69 17 59
2011 CR-04 36 23 23 5 14 0 0 59 18 22
2011 CR-05 44 28 9 6 13 0 0 72 19 32

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 40 7 7 3 3 0 83 10 30
2018 CR-05 50 33 6 6 0 6 0 88 6 18
2017 CR 32 26 16 16 6 3 0 60 23 31
2017 CR-05 30 35 5 20 10 0 0 65 30 20
2014 CR 31 29 10 15 12 0 2 62 27 41
2014 CR-05 18 39 10 10 24 0 0 57 33 21
2011 CR 38 31 16 3 12 0 0 69 16 58
2011 CR-04 36 23 23 5 14 0 0 59 18 22
2011 CR-05 32 42 10 3 13 0 0 74 16 31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 17 20 17 7 7 0 54 25 30
2018 CR-05 50 17 17 11 0 6 0 71 12 18
2017 CR 23 29 10 16 13 10 0 57 32 31
2017 CR-05 20 30 5 20 15 10 0 56 39 20
2014 CR 29 15 17 17 19 0 2 45 38 41
2014 CR-05 23 14 14 24 24 0 0 38 48 21
2011 CR 37 22 17 5 17 2 0 60 22 59
2011 CR-04 36 18 18 9 18 0 0 55 27 22
2011 CR-05 34 28 16 3 16 3 0 65 19 32
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 23 17 10 7 7 0 64 18 30
2018 CR-05 39 28 6 11 6 11 0 75 19 18
2017 CR 48 26 6 10 6 3 0 77 17 31
2017 CR-05 50 25 5 5 10 5 0 79 16 20
2014 CR 54 17 17 7 5 0 0 71 12 41
2014 CR-05 43 19 29 0 9 0 0 62 9 21
2011 CR 50 22 9 2 14 2 2 75 16 58
2011 CR-04 67 19 5 0 10 0 0 86 10 21
2011 CR-05 38 25 13 3 16 3 3 67 20 32

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 37 13 13 13 0 0 60 27 30
2018 CR-05 28 33 6 17 17 0 0 61 33 18
2017 CR 42 29 10 13 6 0 0 71 19 31
2017 CR-05 40 40 5 5 10 0 0 80 15 20
2014 CR 49 22 17 7 2 0 2 73 10 41
2014 CR-05 38 29 24 5 5 0 0 67 10 21
2011 CR 46 22 10 5 15 2 0 69 21 59
2011 CR-04 55 23 9 5 9 0 0 77 14 22
2011 CR-05 38 22 13 6 19 3 0 61 26 32

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 33 10 10 13 3 0 66 24 30
2018 CR-05 28 39 0 11 17 6 0 71 29 18
2017 CR 55 23 6 13 3 0 0 77 16 31
2017 CR-05 50 30 5 10 5 0 0 80 15 20
2014 CR 49 22 15 10 5 0 0 71 15 41
2014 CR-05 43 19 24 9 5 0 0 62 14 21

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 40 13 3 0 13 0 81 4 30
2018 CR-05 39 44 0 0 0 17 0 100 0 18
2017 CR 29 19 16 16 6 13 0 56 26 31
2017 CR-05 20 25 20 15 5 15 0 53 23 20
2014 CR 29 25 17 12 10 7 0 58 24 41
2014 CR-05 4 29 14 19 19 14 0 38 45 21
2011 CR 31 32 10 7 12 5 3 69 20 59
2011 CR-04 23 36 5 14 9 5 9 68 26 22
2011 CR-05 31 31 16 3 13 6 0 67 17 32

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 43 20 0 3 7 0 75 4 30
2018 CR-05 33 44 11 0 0 11 0 88 0 18
2017 CR 19 26 16 23 6 10 0 50 32 31
2017 CR-05 15 35 25 10 10 5 0 53 21 20
2014 CR 36 22 17 12 10 2 0 60 22 41
2014 CR-05 18 29 10 19 19 5 0 50 40 21
2011 CR 33 31 12 10 9 5 0 67 20 58
2011 CR-04 27 23 9 23 9 9 0 55 35 22
2011 CR-05 31 38 16 3 9 3 0 71 13 32

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 37 23 0 10 13 0 62 12 30
2018 CR-05 11 39 22 0 6 22 0 64 7 18
2017 CR 19 23 19 19 10 10 0 46 32 31
2017 CR-05 15 30 25 15 10 5 0 47 26 20
2014 CR 27 20 32 7 5 10 0 51 14 41
2014 CR-05 14 14 33 14 10 14 0 33 28 21
2011 CR 31 25 20 10 8 5 0 59 20 59
2011 CR-04 27 27 9 18 9 9 0 60 30 22
2011 CR-05 28 25 31 3 9 3 0 55 13 32

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 30 13 23 13 7 0 46 39 30
2018 CR-05 17 33 6 22 11 11 0 56 38 18
2017 CR 23 36 16 16 6 3 0 60 23 31
2017 CR-05 15 50 20 5 10 0 0 65 15 20
2014 CR 36 25 12 10 10 7 0 66 21 41
2014 CR-05 28 29 5 9 19 10 0 63 32 21
2011 CR 32 31 15 7 14 2 0 64 21 59
2011 CR-04 27 32 14 9 18 0 0 59 27 22
2011 CR-05 28 34 19 6 9 3 0 65 16 32
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 33 20 17 13 0 0 50 30 30
2018 CR-05 17 28 28 17 11 0 0 44 28 18
2017 CR 16 39 19 13 10 0 3 57 23 31
2017 CR-05 10 40 30 5 10 0 5 53 16 20
2014 CR 34 25 17 12 12 0 0 58 24 41
2014 CR-05 14 39 14 19 14 0 0 52 33 21
2011 CR 29 37 10 7 14 0 3 68 21 59
2011 CR-04 27 45 14 0 9 0 5 76 10 22
2011 CR-05 25 38 9 9 16 0 3 65 26 32

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 27 23 23 7 0 0 47 30 30
2018 CR-05 22 22 28 28 0 0 0 44 28 18
2017 CR 26 36 19 16 3 0 0 61 19 31
2017 CR-05 25 40 15 15 5 0 0 65 20 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 17 20 27 7 13 7 33 42 30
2018 CR-05 11 17 11 28 6 17 11 38 46 18
2017 CR 13 10 23 23 13 16 3 28 44 31
2017 CR-05 5 15 25 15 20 20 0 25 44 20
2014 CR 17 17 10 22 22 10 2 39 50 41
2014 CR-05 5 14 10 29 33 10 0 20 69 21

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 33 17 13 7 0 0 63 20 30
2018 CR-05 33 39 11 11 6 0 0 72 17 18
2017 CR 32 32 19 10 6 0 0 65 16 31
2017 CR-05 35 30 15 10 10 0 0 65 20 20
2014 CR 41 29 15 10 2 0 2 73 12 41
2014 CR-05 28 43 10 14 5 0 0 71 19 21
2011 CR 42 34 7 3 14 0 0 76 17 59
2011 CR-04 55 32 5 0 9 0 0 86 9 22
2011 CR-05 31 38 9 6 16 0 0 69 22 32

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 43 13 17 7 0 0 63 23 30
2018 CR-05 22 33 17 28 0 0 0 56 28 18
2017 CR 23 36 10 23 10 0 0 58 32 31
2017 CR-05 25 35 5 20 15 0 0 60 35 20
2014 CR 31 32 27 7 0 0 2 65 8 41
2014 CR-05 14 39 29 14 0 0 5 55 15 21
2011 CR 37 42 14 3 2 0 2 81 5 59
2011 CR-04 36 50 9 0 0 0 5 90 0 22
2011 CR-05 38 41 13 6 3 0 0 78 9 32

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 37 23 13 3 0 0 60 17 30
2018 CR-05 22 44 17 17 0 0 0 67 17 18
2017 CR 32 48 6 3 10 0 0 81 13 31
2017 CR-05 30 50 10 0 10 0 0 80 10 20
2014 CR 29 34 15 12 7 0 2 65 20 41
2014 CR-05 18 43 24 10 5 0 0 61 14 21
2011 CR 36 28 14 7 14 2 0 65 21 58
2011 CR-04 29 24 14 14 19 0 0 52 33 21
2011 CR-05 38 34 13 3 9 3 0 74 13 32

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 37 20 7 7 0 0 67 13 30
2018 CR-05 33 28 22 6 11 0 0 61 17 18
2017 CR 32 36 10 16 6 0 0 68 23 31
2017 CR-05 35 35 5 20 5 0 0 70 25 20
2014 CR 27 44 10 12 7 0 0 71 20 41
2014 CR-05 14 53 10 10 14 0 0 66 24 21
2011 CR 34 34 8 8 15 0 0 68 24 59
2011 CR-04 32 27 14 9 18 0 0 59 27 22
2011 CR-05 31 44 6 9 9 0 0 75 19 32

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 37 13 13 10 7 3 59 26 30
2018 CR-05 17 33 6 17 11 11 6 60 33 18
2017 CR 26 32 13 13 13 3 0 60 27 31
2017 CR-05 20 40 10 10 20 0 0 60 30 20
2014 CR 27 32 15 12 7 2 5 63 21 41
2014 CR-05 18 48 14 14 5 0 0 66 19 21
2011 CR 32 31 14 7 12 5 0 66 20 59
2011 CR-04 32 23 23 5 14 5 0 57 19 22
2011 CR-05 28 41 6 9 9 6 0 73 20 32

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 13 30 23 13 7 0 29 39 30
2018 CR-05 17 17 22 28 11 6 0 35 41 18
2017 CR 16 19 6 19 22 16 0 42 50 31
2017 CR-05 15 25 5 20 25 10 0 45 50 20
2014 CR 19 20 12 22 20 0 7 42 45 41
2014 CR-05 14 19 10 29 24 0 5 35 55 21
2011 CR 14 19 15 15 29 5 3 35 48 59
2011 CR-04 14 18 18 14 32 5 0 33 48 22
2011 CR-05 9 22 13 19 28 6 3 34 52 32

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 37 20 7 7 3 0 66 14 30
2018 CR-05 22 39 28 0 6 6 0 65 6 18
2017 CR 23 26 32 13 3 3 0 50 17 31
2017 CR-05 20 35 25 15 5 0 0 55 20 20
2014 CR 17 39 12 17 15 0 0 56 32 41
2014 CR-05 9 43 5 29 14 0 0 52 43 21
2011 CR 27 41 7 15 8 0 2 69 24 59
2011 CR-04 23 36 9 18 9 0 5 62 29 22
2011 CR-05 25 50 3 13 9 0 0 75 22 32

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 40 20 3 3 3 0 72 7 30
2018 CR-05 17 56 17 0 6 6 0 76 6 18
2017 CR 29 42 19 6 3 0 0 71 10 31
2017 CR-05 20 50 15 10 5 0 0 70 15 20
2014 CR 29 27 15 12 12 0 5 59 26 41
2014 CR-05 23 29 5 24 14 0 5 55 40 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 30 27 3 7 0 0 63 10 30
2018 CR-05 39 28 22 6 6 0 0 67 11 18
2017 CR 19 52 16 10 3 0 0 71 13 31
2017 CR-05 15 50 20 10 5 0 0 65 15 20
2014 CR 32 31 12 12 7 0 5 67 20 41
2014 CR-05 19 43 10 10 14 0 5 65 25 21
2011 CR 45 31 9 9 3 2 2 79 13 58
2011 CR-04 43 43 10 0 5 0 0 86 5 21
2011 CR-05 44 25 6 16 3 3 3 73 20 32

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 33 13 10 7 10 0 67 19 30
2018 CR-05 22 39 6 11 6 17 0 73 20 18
2017 CR 16 26 16 22 3 13 3 50 31 31
2017 CR-05 15 30 15 20 0 15 5 56 25 20

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 33 23 3 3 3 0 69 7 30
2018 CR-05 33 33 22 6 0 6 0 71 6 18
2017 CR 45 26 16 10 3 0 0 71 13 31
2017 CR-05 35 35 15 10 5 0 0 70 15 20
2014 CR 39 29 7 17 5 0 2 70 23 41
2014 CR-05 23 38 5 24 5 0 5 65 30 21
2011 CR 42 32 7 7 7 0 5 79 14 59
2011 CR-04 45 23 9 14 5 0 5 71 19 22
2011 CR-05 34 44 6 3 6 0 6 83 10 32

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 43 17 3 3 0 0 77 7 30
2018 CR-05 28 50 11 6 6 0 0 78 11 18
2017 CR 39 29 23 6 3 0 0 68 10 31
2017 CR-05 35 35 15 10 5 0 0 70 15 20
2014 CR 53 32 10 2 0 0 2 87 3 41
2014 CR-05 47 29 19 5 0 0 0 76 5 21
2011 CR 44 34 15 3 2 0 2 79 5 59
2011 CR-04 36 36 14 5 5 0 5 76 10 22
2011 CR-05 44 38 16 3 0 0 0 81 3 32

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 43 23 33 30
2018 CR-05 44 28 28 18
2017 CR 48 23 29 31
2017 CR-05 55 20 25 20
2014 CR 39 27 34 41
2014 CR-05 53 18 29 21
2011 CR 41 31 29 59
2011 CR-04 27 23 50 22
2011 CR-05 50 34 16 32

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 8 15 23 15 23 15 13
2017 CR 7 20 67 0 7 0 15
2017 CR-05 0 18 73 0 9 0 11
2014 CR 0 25 56 6 9999 13 16
2014 CR-05 0 27 63 9 9999 0 11
2011 CR 4 33 50 8 9999 4 24
2011 CR-05 6 44 44 6 9999 0 16
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 33 3 7 0 0 0 90 7 30
2018 CR-05 67 33 0 0 0 0 0 100 0 18
2017 CR 39 39 16 6 0 0 0 78 6 31
2017 CR-05 35 45 20 0 0 0 0 80 0 20
2014 CR 44 27 15 12 0 2 0 73 12 41
2014 CR-05 47 24 14 14 0 0 0 71 14 21
2011 CR 39 37 10 7 7 0 0 76 14 59
2011 CR-04 27 45 18 5 5 0 0 73 9 22
2011 CR-05 41 38 6 9 6 0 0 78 16 32

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 50 13 10 7 0 0 70 17 30
2018 CR-05 22 67 6 0 6 0 0 89 6 18
2017 CR 36 32 16 13 0 3 0 70 13 31
2017 CR-05 30 45 15 10 0 0 0 75 10 20
2014 CR 39 29 17 7 0 7 0 74 8 41
2014 CR-05 33 24 14 14 0 14 0 67 17 21
2011 CR 39 27 17 0 7 10 0 74 8 59
2011 CR-04 32 27 27 0 5 9 0 65 5 22
2011 CR-05 41 28 13 0 6 13 0 79 7 32

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 20 33 30 3 3 0 34 31 30
2018 CR-05 6 28 33 22 6 6 0 29 35 18
2017 CR 10 33 23 23 10 0 0 33 43 30
2017 CR-05 11 32 21 32 5 0 0 37 42 19
2014 CR 7 15 32 17 19 0 10 40 24 41
2014 CR-05 10 24 38 10 14 0 5 24 35 21
2011 CR 10 12 36 14 17 2 10 35 25 59
2011 CR-04 5 14 32 23 14 0 14 42 21 22
2011 CR-05 13 13 34 9 19 3 9 32 29 32

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 27 20 27 10 7 3 41 37 30
2018 CR-05 6 28 17 28 11 11 0 44 38 18
2017 CR 4 21 11 29 21 4 11 58 29 28
2017 CR-05 5 16 10 26 21 5 16 60 27 19
2014 CR 5 20 20 20 22 0 15 48 29 41
2014 CR-05 4 29 19 19 14 0 14 38 39 21
2011 CR 7 14 27 17 19 8 8 43 24 59
2011 CR-04 5 14 32 18 9 9 14 35 24 22
2011 CR-05 9 13 25 16 22 9 6 44 26 32

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 24 3 34 14 10 7 58 38 29
2018 CR-05 6 24 0 41 12 18 0 64 36 17
2017 CR 10 21 24 17 17 7 3 39 35 29
2017 CR-05 11 16 32 11 21 5 5 35 29 19
2014 CR 5 17 27 17 17 0 17 41 26 41
2014 CR-05 5 14 34 19 14 0 14 38 22 21
2011 CR 14 7 39 12 15 2 12 31 24 59
2011 CR-04 9 9 45 9 14 0 14 26 21 22
2011 CR-05 16 3 34 16 16 3 13 37 22 32

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 20 23 33 10 3 0 45 31 30
2018 CR-05 17 22 22 28 6 6 0 35 41 18
2017 CR 4 21 36 21 14 4 0 37 26 28
2017 CR-05 0 21 47 21 11 0 0 32 21 19
2014 CR 2 15 17 27 27 0 12 61 20 41
2014 CR-05 5 19 19 24 23 0 10 52 27 21
2011 CR 2 12 31 32 15 0 8 52 15 59
2011 CR-04 5 14 18 41 9 0 14 58 21 22
2011 CR-05 0 13 41 22 19 0 6 43 13 32

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 30 30 20 13 0 0 33 37 30
2018 CR-05 11 28 39 11 11 0 0 22 39 18
2017 CR 23 23 23 13 10 0 7 25 50 30
2017 CR-05 25 20 20 20 5 0 10 28 50 20
2014 CR 7 15 25 20 19 0 15 46 26 41
2014 CR-05 10 19 34 14 14 0 10 31 32 21
2011 CR 5 15 31 22 17 0 10 43 23 59
2011 CR-04 9 18 23 18 14 0 18 39 33 22
2011 CR-05 3 16 34 22 19 0 6 43 20 32

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 43 13 10 10 3 0 21 66 30
2018 CR-05 22 39 17 6 11 6 0 18 65 18
2017 CR 10 33 17 13 10 10 7 28 52 30
2017 CR-05 15 25 20 15 5 10 10 25 50 20
2014 CR 2 15 32 27 12 0 12 44 20 41
2014 CR-05 0 14 48 23 5 0 10 31 16 21
2011 CR 15 10 27 25 7 5 10 38 30 59
2011 CR-04 18 14 23 23 5 5 14 33 39 22
2011 CR-05 13 9 28 28 6 6 9 41 26 32

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 17 23 17 20 10 3 42 31 30
2018 CR-05 11 17 28 17 17 11 0 38 31 18
2017 CR 13 20 17 17 17 13 3 40 40 30
2017 CR-05 15 15 15 20 15 15 5 44 37 20
2014 CR 5 15 29 15 17 2 17 39 24 41
2014 CR-05 10 19 29 10 14 5 14 29 36 21

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 23 3 30 3 0 0 63 33 30
2018 CR-05 44 22 6 28 0 0 0 67 28 18
2017 CR 39 26 10 19 6 0 0 65 26 31
2017 CR-05 40 30 10 10 10 0 0 70 20 20
2014 CR 39 17 10 17 17 0 0 56 34 41
2014 CR-05 23 19 10 19 29 0 0 43 48 21

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 37 7 10 3 0 0 80 13 30
2018 CR-05 50 44 0 6 0 0 0 94 6 18
2017 CR 39 36 13 10 3 0 0 74 13 31
2017 CR-05 35 45 5 10 5 0 0 80 15 20
2014 CR 34 32 15 12 7 0 0 66 20 41
2014 CR-05 18 38 19 14 10 0 0 57 24 21

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 37 17 7 3 3 3 71 11 30
2018 CR-05 33 39 11 6 0 6 6 81 6 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 27 17 3 0 10 0 78 4 30
2018 CR-05 44 33 6 6 0 11 0 88 6 18
2017 CR 26 39 26 6 0 3 0 67 7 31
2017 CR-05 25 35 25 10 0 5 0 63 10 20
2014 CR 41 37 12 0 7 0 2 80 8 41
2014 CR-05 38 38 10 0 14 0 0 76 14 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 20 17 0 0 3 0 83 0 30
2018 CR-05 61 22 11 0 0 6 0 88 0 18
2017 CR 32 39 19 6 3 0 0 71 10 31
2017 CR-05 35 35 20 5 5 0 0 70 10 20
2014 CR 36 32 10 12 7 0 2 70 20 41
2014 CR-05 28 39 14 14 5 0 0 67 19 21
2011 CR 37 34 12 7 5 2 3 75 13 59
2011 CR-04 32 36 5 14 5 0 9 75 20 22
2011 CR-05 38 34 19 0 6 3 0 74 6 32

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 37 0 0 3 0 0 97 3 30
2018 CR-05 61 39 0 0 0 0 0 100 0 18
2017 CR 52 29 6 10 3 0 0 81 13 31
2017 CR-05 60 25 5 5 5 0 0 85 10 20
2014 CR 46 20 12 19 0 0 2 67 20 41
2014 CR-05 43 14 14 29 0 0 0 57 29 21
2011 CR 53 32 8 2 5 0 0 85 7 59
2011 CR-04 45 32 9 5 9 0 0 77 14 22
2011 CR-05 56 31 9 0 3 0 0 88 3 32

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 23 23 17 0 13 0 54 19 30
2018 CR-05 17 28 28 11 0 17 0 53 13 18
2017 CR 16 26 19 16 10 3 10 48 30 31
2017 CR-05 20 30 25 5 10 0 10 56 16 20
2014 CR 29 17 15 12 17 7 2 51 32 41
2014 CR-05 14 19 14 14 24 10 5 38 45 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 33 7 17 10 3 0 66 28 30
2018 CR-05 33 33 0 22 11 0 0 67 33 18
2017 CR 26 39 26 10 0 0 0 65 10 31
2017 CR-05 15 50 25 10 0 0 0 65 10 20
2014 CR 37 29 10 12 10 0 2 67 22 41
2014 CR-05 19 43 5 14 19 0 0 62 33 21
2011 CR 36 32 10 3 7 10 2 77 12 59
2011 CR-04 32 36 9 9 5 9 0 75 15 22
2011 CR-05 34 31 13 0 6 13 3 78 7 32

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 40 13 3 3 3 0 79 7 30
2018 CR-05 44 39 6 6 0 6 0 88 6 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 13 17 13 13 13 3 48 32 30
2018 CR-05 22 11 22 17 17 6 6 38 38 18
2017 CR 10 19 19 10 10 26 6 43 28 31
2017 CR-05 15 30 10 10 5 25 5 64 21 20
2014 CR 12 25 7 15 22 7 12 45 46 41
2014 CR-05 4 29 10 19 33 5 0 35 55 21
2011 CR 22 29 14 8 10 12 5 61 22 59
2011 CR-04 18 32 18 0 14 14 5 61 17 22
2011 CR-05 19 28 9 16 9 13 6 58 31 32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 20 23 0 0 23 10 65 0 30
2018 CR-05 22 17 22 0 0 28 11 64 0 18
2017 CR 23 13 19 6 3 23 13 55 15 31
2017 CR-05 15 15 25 0 5 25 15 50 8 20
2014 CR 17 17 17 10 10 20 10 48 28 41
2014 CR-05 9 14 19 14 14 19 9 33 40 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 30 13 0 0 7 3 85 0 30
2018 CR-05 56 33 0 0 0 11 0 100 0 18
2017 CR 36 26 16 13 3 6 0 66 17 31
2017 CR-05 30 35 15 10 5 5 0 69 16 20
2014 CR 24 29 12 15 5 12 2 63 23 41
2014 CR-05 14 38 10 24 5 10 0 57 32 21
2011 CR 37 29 14 3 5 12 0 75 10 59
2011 CR-04 27 32 9 5 9 18 0 72 17 22
2011 CR-05 38 31 19 3 3 6 0 73 7 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 23 10 0 0 27 10 84 0 30
2018 CR-05 28 28 11 0 0 22 11 83 0 18
2017 CR 19 10 26 3 3 32 6 47 11 31
2017 CR-05 15 15 25 0 5 30 10 50 8 20
2014 CR 12 15 25 12 2 25 10 40 22 41
2014 CR-05 4 14 29 14 5 29 4 28 29 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 43 7 0 0 10 3 92 0 30
2018 CR-05 33 56 0 0 0 11 0 100 0 18
2017 CR 36 32 16 6 3 6 0 73 10 31
2017 CR-05 30 40 20 0 5 5 0 74 5 20
2014 CR 22 34 10 12 5 12 5 67 21 41
2014 CR-05 9 43 10 14 10 14 0 61 28 21
2011 CR 37 27 12 2 5 15 2 78 8 59
2011 CR-04 27 32 14 5 5 18 0 72 11 22
2011 CR-05 38 28 13 0 6 13 3 78 7 32
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 37 7 0 17 0 3 76 17 30
2018 CR-05 39 28 6 0 22 0 6 71 24 18
2017 CR 61 16 13 3 3 3 0 80 7 31
2017 CR-05 60 20 15 0 5 0 0 80 5 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 33 17 10 3 7 3 67 15 30
2018 CR-05 28 44 11 11 0 6 0 76 12 18
2017 CR 32 29 19 6 3 10 0 68 11 31
2017 CR-05 30 35 15 10 0 10 0 72 11 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 37 13 23 0 0 0 63 23 30
2018 CR-05 22 56 0 22 0 0 0 78 22 18
2017 CR 29 32 16 13 6 3 0 63 20 31
2017 CR-05 25 45 10 10 5 5 0 74 16 20

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 41 10 10 10 3 0 68 21 29
2018 CR-05 24 41 6 12 12 6 0 69 25 17
2017 CR 13 26 32 16 13 0 0 39 29 31
2017 CR-05 20 35 20 15 10 0 0 55 25 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 20 37 13 3 0 0 47 17 30
2018 CR-05 17 17 44 17 6 0 0 33 22 18
2017 CR 23 36 22 10 10 0 0 58 19 31
2017 CR-05 20 35 15 15 15 0 0 55 30 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 23 33 3 7 0 0 57 10 30
2018 CR-05 39 17 33 0 11 0 0 56 11 18
2017 CR 23 48 13 10 6 0 0 71 16 31
2017 CR-05 20 55 10 10 5 0 0 75 15 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 20 23 27 10 0 0 40 37 30
2018 CR-05 17 28 28 17 11 0 0 44 28 18
2017 CR 19 19 23 10 29 0 0 39 39 31
2017 CR-05 20 15 30 5 30 0 0 35 35 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 28 7 3 0 0 3 89 4 29
2018 CR-05 47 35 12 6 0 0 0 82 6 17
2017 CR 32 32 6 0 0 3 26 91 0 31
2017 CR-05 35 35 0 0 0 5 25 100 0 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 30 17 7 0 0 0 77 7 30
2018 CR-05 44 33 11 11 0 0 0 78 11 18
2017 CR 45 32 13 3 6 0 0 78 10 31
2017 CR-05 50 40 0 5 5 0 0 90 10 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 38 17 3 3 0 0 76 7 29
2018 CR-05 35 41 18 0 6 0 0 76 6 17
2017 CR 45 19 19 13 3 0 0 65 16 31
2017 CR-05 45 20 15 15 5 0 0 65 20 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 34 17 7 3 0 0 72 10 29
2018 CR-05 41 29 29 0 0 0 0 71 0 17
2017 CR 32 26 19 16 6 0 0 58 23 31
2017 CR-05 30 30 20 10 10 0 0 60 20 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 21 10 7 0 0 62 17 29
2018 CR-05 29 35 24 12 0 0 0 65 12 17
2017 CR 39 26 19 6 10 0 0 65 16 31
2017 CR-05 45 20 10 10 15 0 0 65 25 20

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 45 14 7 3 0 0 76 10 29
2018 CR-05 47 29 12 6 6 0 0 76 12 17
2017 CR 36 35 23 3 3 0 0 71 6 31
2017 CR-05 35 35 20 5 5 0 0 70 10 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 71 25 4 0 0 0 0 96 0 28
2018 CR-05 100 0 0 0 0 0 0 100 0 17
2017 CR 61 23 10 3 0 0 3 87 3 31
2017 CR-05 70 15 10 0 0 0 5 89 0 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 89 4 4 0 0 4 0 96 0 28
2018 CR-05 100 0 0 0 0 0 0 100 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 72 17 3 3 0 3 0 93 4 29
2018 CR-05 76 18 6 0 0 0 0 94 0 17
2017 CR 71 22 3 3 0 0 0 94 3 31
2017 CR-05 80 15 0 5 0 0 0 95 5 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 41 3 7 0 0 0 90 7 29
2018 CR-05 47 47 0 6 0 0 0 94 6 17
2017 CR 55 32 10 0 3 0 0 87 3 31
2017 CR-05 55 35 5 0 5 0 0 90 5 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 24 7 10 3 0 0 79 14 29
2018 CR-05 53 18 12 12 6 0 0 71 18 17
2017 CR 68 13 13 3 3 0 0 81 6 31
2017 CR-05 75 10 5 5 5 0 0 85 10 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 69 3 0 7 0 0 21 91 9 29
2018 CR-05 76 0 0 6 0 0 18 93 7 17
2017 CR 71 10 0 0 0 0 19 100 0 31
2017 CR-05 65 5 0 0 0 0 30 100 0 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 76 14 3 0 0 0 7 96 0 29
2018 CR-05 82 12 6 0 0 0 0 94 0 17
2017 CR 81 16 0 0 0 0 3 100 0 31
2017 CR-05 90 5 0 0 0 0 5 100 0 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 7 17 7 14 0 3 61 21 29
2018 CR-05 41 6 24 6 24 0 0 47 29 17
2017 CR 68 13 6 6 3 0 3 83 10 31
2017 CR-05 75 5 10 0 5 0 5 84 5 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 24 14 0 7 0 7 78 7 29
2018 CR-05 59 24 6 0 6 0 6 88 6 17
2017 CR 61 26 6 3 0 0 3 90 3 31
2017 CR-05 55 40 0 0 0 0 5 100 0 20

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 40 33 3 7 0 0 57 10 30
2018 CR-05 11 39 33 6 11 0 0 50 17 18
2017 CR 13 39 39 6 3 0 0 52 10 31
2017 CR-05 15 40 30 10 5 0 0 55 15 20

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 7 27 30 23 13 0 0 37 33 30
2018 CR-05 11 17 39 22 11 0 0 33 28 18
2017 CR 3 13 36 26 23 0 0 48 16 31
2017 CR-05 5 10 45 25 15 0 0 40 15 20
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 23 17 7 7 7 3 41 59 30
2018 CR-05 28 28 22 6 11 6 0 29 71 18
2017 CR 32 16 19 16 6 10 0 36 64 31
2017 CR-05 40 15 15 15 5 10 0 45 55 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 16
2018 CR-05 25 12
2017 CR 17 18
2017 CR-05 20 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 16
2018 CR-05 33 12
2017 CR 22 18
2017 CR-05 20 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 50 16
2018 CR-05 58 12
2017 CR 17 18
2017 CR-05 30 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 16
2018 CR-05 17 12
2017 CR 50 18
2017 CR-05 40 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 0 16
2018 CR-05 0 12
2017 CR 11 18
2017 CR-05 20 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 6 16
2018 CR-05 8 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 25 16
2018 CR-05 17 12
2017 CR 17 18
2017 CR-05 10 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 6 44 25 6 13 6 16
2018 CR-05 8 33 33 8 8 8 12
2017 CR 6 56 31 0 0 6 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 38 63 16
2018 CR-05 42 58 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 20 3 3 7 7 13 83 13 30
2018 CR-05 39 22 6 6 11 6 11 73 20 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 13 6 13 13 6 13 62 31 16
2018 CR-05 33 8 0 17 17 8 17 56 44 12
2017 CR 17 33 17 22 11 0 0 50 33 18
2017 CR-05 30 40 10 10 10 0 0 70 20 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 25 6 19 31 0 6 40 53 16
2018 CR-05 17 17 8 17 33 0 8 36 55 12
2017 CR 6 17 17 17 39 0 6 24 59 18
2017 CR-05 10 10 20 20 40 0 0 20 60 10
Report a problem or mistake on this page
Date modified: