2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 46 11 12 0 0 0 77 12 98
2018 FI-03 43 43 8 5 0 0 0 86 5 37
2018 FI-04 24 46 14 16 0 0 0 70 16 37
2017 FI 33 48 6 6 6 0 0 82 12 97
2017 FI-01 60 20 10 10 0 0 0 80 10 10
2017 FI-03 29 55 5 3 8 0 0 84 11 38
2017 FI-04 31 49 3 10 8 0 0 80 18 39
2014 FI 38 40 13 6 3 0 0 78 9 95
2014 FI-02 38 38 8 8 8 0 0 77 15 13
2014 FI-03 33 42 19 3 3 0 0 75 6 36
2014 FI-04 46 38 8 8 0 0 0 84 8 37
2011 FI 40 43 7 5 5 0 1 83 10 127
2011 FI-01 20 40 16 12 8 0 4 63 21 25
2011 FI-03 34 56 2 5 2 0 0 90 7 41
2011 FI-04 53 37 6 2 2 0 0 90 4 51
2008 FI 35 44 2 19 0 0 0 79 19 43
2008 FI-04 26 52 3 19 0 0 0 77 19 31

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 36 31 19 10 4 0 0 66 14 98
2018 FI-03 32 35 22 8 3 0 0 68 11 37
2018 FI-04 30 35 16 14 5 0 0 65 19 37
2017 FI 30 39 14 7 9 0 0 69 16 97
2017 FI-01 50 20 0 20 10 0 0 70 30 10
2017 FI-03 26 45 11 5 13 0 0 71 18 38
2017 FI-04 29 43 18 3 8 0 0 72 10 39

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 49 31 16 3 1 0 0 80 4 98
2018 FI-03 49 41 11 0 0 0 0 89 0 37
2018 FI-04 43 30 22 3 3 0 0 73 5 37
2017 FI 49 39 6 5 1 0 0 88 6 97
2017 FI-01 70 20 10 0 0 0 0 90 0 10
2017 FI-03 42 50 3 3 3 0 0 92 5 38
2017 FI-04 49 38 8 5 0 0 0 87 5 39
2014 FI 65 23 9 1 1 0 0 88 2 95
2014 FI-02 38 38 15 0 8 0 0 77 8 13
2014 FI-03 67 28 3 3 0 0 0 94 3 36
2014 FI-04 81 8 11 0 0 0 0 89 0 37
2011 FI 59 31 8 2 1 0 0 90 2 127
2011 FI-01 44 36 12 4 4 0 0 80 8 25
2011 FI-03 59 34 5 2 0 0 0 93 2 41
2011 FI-04 69 27 4 0 0 0 0 96 0 51

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 35 42 20 3 0 0 0 77 3 98
2018 FI-03 43 38 19 0 0 0 0 81 0 37
2018 FI-04 27 43 24 5 0 0 0 70 5 37
2017 FI 36 45 10 6 2 0 0 82 8 97
2017 FI-01 70 20 0 10 0 0 0 90 10 10
2017 FI-03 34 48 8 8 3 0 0 82 10 38
2017 FI-04 29 54 13 3 3 0 0 82 5 39
2014 FI 47 39 7 3 3 0 0 86 6 95
2014 FI-02 38 54 0 8 0 0 0 92 8 13
2014 FI-03 44 39 11 0 6 0 0 83 6 36
2014 FI-04 57 30 8 5 0 0 0 86 5 37
2011 FI 50 38 6 2 3 0 1 88 6 127
2011 FI-01 32 44 4 8 8 0 4 79 17 25
2011 FI-03 46 39 10 2 2 0 0 85 5 41
2011 FI-04 61 35 4 0 0 0 0 96 0 51
2008 FI 35 42 5 19 0 0 0 77 19 43
2008 FI-04 29 48 6 16 0 0 0 77 16 31

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 39 35 19 5 2 0 0 74 7 97
2018 FI-03 43 35 16 3 3 0 0 78 5 37
2018 FI-04 27 41 22 8 3 0 0 68 11 37
2017 FI 26 38 19 10 5 1 0 65 16 96
2017 FI-01 40 10 20 30 0 0 0 50 30 10
2017 FI-03 29 42 18 5 5 0 0 71 11 38
2017 FI-04 19 43 18 10 8 3 0 63 18 39
2014 FI 34 34 19 8 4 1 0 68 13 95
2014 FI-02 38 38 15 8 0 0 0 77 8 13
2014 FI-03 36 36 14 8 6 0 0 72 14 36
2014 FI-04 35 30 24 8 3 0 0 65 11 37
2011 FI 35 41 11 9 3 1 1 77 12 127
2011 FI-01 40 36 12 8 0 0 4 79 8 25
2011 FI-03 34 39 15 7 2 2 0 75 10 41
2011 FI-04 31 47 10 10 2 0 0 78 12 51

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 36 18 7 1 0 0 74 8 96
2018 FI-03 42 36 17 6 0 0 0 78 6 36
2018 FI-04 25 44 17 11 3 0 0 69 14 36
2017 FI 29 39 16 9 5 1 0 69 15 97
2017 FI-01 40 20 20 20 0 0 0 60 20 10
2017 FI-03 32 42 11 11 5 0 0 74 16 38
2017 FI-04 24 40 18 8 8 3 0 66 16 39
2014 FI 38 34 19 7 2 0 0 72 9 95
2014 FI-02 46 38 8 8 0 0 0 85 8 13
2014 FI-03 42 31 17 8 3 0 0 72 11 36
2014 FI-04 38 35 22 5 0 0 0 73 5 37
2011 FI 39 39 11 7 3 0 1 79 10 127
2011 FI-01 36 36 12 12 0 0 4 75 13 25
2011 FI-03 41 39 12 5 2 0 0 80 7 41
2011 FI-04 39 41 10 8 2 0 0 80 10 51
2008 FI 19 51 14 9 7 0 0 70 16 43
2008 FI-04 13 52 19 10 6 0 0 65 16 31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 31 21 10 3 4 0 64 14 98
2018 FI-03 35 30 19 11 0 5 0 69 11 37
2018 FI-04 16 41 16 16 8 3 0 58 25 37
2017 FI 24 27 24 11 8 5 1 54 21 97
2017 FI-01 20 20 40 10 0 10 0 44 11 10
2017 FI-03 26 37 11 13 8 5 0 67 22 38
2017 FI-04 21 20 30 8 13 5 3 45 22 39
2014 FI 29 26 24 7 8 4 0 58 16 95
2014 FI-02 38 23 31 0 8 0 0 62 8 13
2014 FI-03 31 33 17 8 8 3 0 66 17 36
2014 FI-04 30 24 27 11 5 3 0 55 17 37
2011 FI 31 30 16 13 6 3 1 64 20 127
2011 FI-01 40 28 16 8 8 0 0 68 16 25
2011 FI-03 34 29 10 15 7 5 0 67 23 41
2011 FI-04 25 33 20 16 0 4 2 63 17 51
2008 FI 23 26 19 14 12 5 2 53 28 43
2008 FI-04 19 26 16 16 13 6 3 50 32 31
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 46 35 12 4 2 1 0 81 6 98
2018 FI-03 51 32 8 5 3 0 0 84 8 37
2018 FI-04 32 38 19 5 3 3 0 72 8 37
2017 FI 45 28 15 5 6 0 0 73 11 97
2017 FI-01 40 30 20 10 0 0 0 70 10 10
2017 FI-03 53 24 8 8 8 0 0 76 16 38
2017 FI-04 43 31 18 0 8 0 0 75 8 39
2014 FI 54 27 7 4 5 2 0 83 10 95
2014 FI-02 62 31 0 0 8 0 0 92 8 13
2014 FI-03 47 31 11 6 6 0 0 78 11 36
2014 FI-04 57 24 8 5 0 5 0 86 6 37
2011 FI 46 38 6 5 2 3 1 87 7 127
2011 FI-01 44 40 4 8 4 0 0 84 12 25
2011 FI-03 54 29 7 5 2 2 0 85 8 41
2011 FI-04 39 45 8 0 0 6 2 91 0 51
2008 FI 30 37 19 9 0 5 0 71 10 43
2008 FI-04 32 39 16 6 0 6 0 76 7 31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 34 11 5 1 1 1 82 6 98
2018 FI-03 54 32 8 5 0 0 0 86 5 37
2018 FI-04 41 35 16 3 3 3 0 78 6 37
2017 FI 42 35 12 5 5 0 0 77 10 97
2017 FI-01 40 40 10 10 0 0 0 80 10 10
2017 FI-03 42 39 8 8 3 0 0 82 11 38
2017 FI-04 46 29 15 0 10 0 0 75 10 39
2014 FI 39 36 8 11 6 0 0 75 17 95
2014 FI-02 46 46 0 0 8 0 0 92 8 13
2014 FI-03 33 42 8 11 6 0 0 75 17 36
2014 FI-04 43 27 8 16 5 0 0 70 22 37
2011 FI 46 37 7 4 4 2 0 85 8 127
2011 FI-01 60 28 8 4 0 0 0 88 4 25
2011 FI-03 49 34 7 0 7 2 0 85 8 41
2011 FI-04 37 47 8 4 2 2 0 86 6 51
2008 FI 30 40 19 9 2 0 0 70 12 43
2008 FI-04 29 45 13 10 3 0 0 74 13 31

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 26 17 7 2 1 0 73 9 98
2018 FI-03 51 19 22 8 0 0 0 70 8 37
2018 FI-04 38 30 22 5 3 3 0 69 8 37
2017 FI 47 32 7 9 4 0 0 79 13 97
2017 FI-01 50 40 0 10 0 0 0 90 10 10
2017 FI-03 47 32 13 3 5 0 0 79 8 38
2017 FI-04 48 31 5 10 5 0 0 80 15 39
2014 FI 50 27 12 7 3 0 0 78 11 95
2014 FI-02 54 38 8 0 0 0 0 92 0 13
2014 FI-03 47 33 6 8 6 0 0 81 14 36
2014 FI-04 54 24 14 8 0 0 0 78 8 37

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 29 36 16 7 4 8 0 70 12 98
2018 FI-03 35 27 19 5 5 8 0 68 12 37
2018 FI-04 27 35 19 8 3 8 0 68 12 37
2017 FI 24 42 18 6 7 3 0 68 14 97
2017 FI-01 40 50 10 0 0 0 0 90 0 10
2017 FI-03 18 37 24 8 13 0 0 55 21 38
2017 FI-04 26 46 15 8 5 0 0 72 13 39
2014 FI 40 32 9 9 3 6 0 76 13 95
2014 FI-02 46 15 8 15 0 15 0 73 18 13
2014 FI-03 42 36 8 11 3 0 0 78 14 36
2014 FI-04 38 32 8 5 5 11 0 79 12 37
2011 FI 29 41 14 6 3 7 0 75 9 127
2011 FI-01 36 32 12 4 4 12 0 77 9 25
2011 FI-03 29 39 22 5 2 2 0 70 8 41
2011 FI-04 24 47 10 6 4 10 0 78 11 51

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 39 21 10 5 3 0 63 16 97
2018 FI-03 28 33 19 17 3 0 0 61 19 36
2018 FI-04 16 43 22 8 5 5 0 63 14 37
2017 FI 21 37 21 10 8 3 0 60 19 97
2017 FI-01 40 40 20 0 0 0 0 80 0 10
2017 FI-03 16 37 19 13 16 0 0 53 29 38
2017 FI-04 21 38 23 10 5 3 0 61 16 39
2014 FI 34 37 16 7 5 1 0 71 13 95
2014 FI-02 31 31 23 0 8 8 0 67 8 13
2014 FI-03 36 39 11 8 6 0 0 75 14 36
2014 FI-04 35 40 14 5 5 0 0 76 11 37
2011 FI 31 38 19 6 2 4 0 72 8 127
2011 FI-01 44 32 12 0 4 8 0 83 4 25
2011 FI-03 37 24 29 7 0 2 0 63 8 41
2011 FI-04 22 53 16 6 2 2 0 76 8 51
2008 FI 19 51 14 9 5 2 0 71 14 43
2008 FI-04 16 55 10 10 6 3 0 73 17 31

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 37 21 15 10 4 0 52 27 97
2018 FI-03 14 42 14 22 8 0 0 56 31 36
2018 FI-04 11 32 24 14 14 5 0 46 29 37
2017 FI 12 39 23 13 11 2 0 52 25 97
2017 FI-01 40 30 30 0 0 0 0 70 0 10
2017 FI-03 5 39 27 13 13 3 0 46 27 38
2017 FI-04 11 40 23 10 15 0 0 52 25 39
2014 FI 19 38 18 15 6 3 0 59 22 94
2014 FI-02 23 8 38 8 8 15 0 36 18 13
2014 FI-03 25 42 8 17 8 0 0 67 25 36
2014 FI-04 11 49 16 16 5 3 0 61 22 37
2011 FI 20 46 17 10 4 3 0 67 15 127
2011 FI-01 24 52 12 4 8 0 0 76 12 25
2011 FI-03 24 37 15 20 0 5 0 64 21 41
2011 FI-04 14 53 20 8 4 2 0 68 12 51
2008 FI 12 42 12 16 12 7 0 58 30 43
2008 FI-04 6 48 16 10 13 6 0 59 24 31

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 39 21 18 10 2 0 51 28 97
2018 FI-03 11 36 25 19 8 0 0 47 28 36
2018 FI-04 8 43 14 19 14 3 0 53 33 37
2017 FI 14 44 16 18 8 0 0 58 27 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 3 45 21 18 13 0 0 47 32 38
2017 FI-04 19 41 18 15 8 0 0 59 23 39
2014 FI 17 45 12 15 11 1 0 63 26 95
2014 FI-02 31 23 23 15 0 8 0 58 17 13
2014 FI-03 17 53 8 11 11 0 0 69 22 36
2014 FI-04 8 54 5 16 16 0 0 62 32 37
2011 FI 15 46 15 19 5 1 0 61 24 127
2011 FI-01 20 40 20 12 8 0 0 60 20 25
2011 FI-03 17 44 15 20 5 0 0 61 24 41
2011 FI-04 12 49 14 22 2 2 0 62 24 51
2008 FI 12 49 9 26 5 0 0 60 30 43
2008 FI-04 6 55 10 26 3 0 0 61 29 31
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 34 22 10 9 0 0 58 19 98
2018 FI-03 32 27 19 16 5 0 0 59 22 37
2018 FI-04 22 38 24 5 11 0 0 59 16 37
2017 FI 26 40 12 17 5 0 0 65 22 97
2017 FI-01 50 20 10 20 0 0 0 70 20 10
2017 FI-03 26 37 18 10 8 0 0 63 18 38
2017 FI-04 18 52 10 18 3 0 0 70 20 39
2014 FI 34 27 18 14 7 0 0 61 21 95
2014 FI-02 46 31 0 15 8 0 0 77 23 13
2014 FI-03 31 25 19 17 8 0 0 56 25 36
2014 FI-04 35 32 16 11 5 0 0 68 16 37
2011 FI 29 45 15 6 4 0 1 75 10 127
2011 FI-01 16 48 8 16 12 0 0 64 28 25
2011 FI-03 34 46 12 2 2 0 2 83 5 41
2011 FI-04 29 45 22 4 0 0 0 75 4 51

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 38 19 11 4 0 0 66 15 97
2018 FI-03 32 35 16 16 0 0 0 68 16 37
2018 FI-04 24 41 19 8 8 0 0 65 16 37
2017 FI 26 41 9 17 6 0 0 67 24 97
2017 FI-01 50 30 0 20 0 0 0 80 20 10
2017 FI-03 26 32 16 18 8 0 0 58 26 38
2017 FI-04 19 53 8 13 8 0 0 72 20 39

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 4 21 23 15 14 19 4 32 39 97
2018 FI-03 6 17 28 8 14 22 6 31 31 36
2018 FI-04 5 30 22 19 11 11 3 41 34 37
2017 FI 10 22 22 16 12 13 4 39 35 97
2017 FI-01 30 10 20 30 0 10 0 44 33 10
2017 FI-03 8 13 26 13 16 19 5 28 38 38
2017 FI-04 5 36 18 18 13 8 3 46 34 39
2014 FI 12 22 15 16 14 19 3 43 38 95
2014 FI-02 31 15 0 8 23 23 0 60 40 13
2014 FI-03 3 28 19 8 17 19 6 41 33 36
2014 FI-04 16 14 16 24 5 22 3 39 39 37

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 43 29 19 7 1 0 1 72 8 98
2018 FI-03 47 26 16 8 0 0 3 76 8 38
2018 FI-04 35 27 30 5 3 0 0 62 8 37
2017 FI 35 39 14 7 4 0 0 74 11 97
2017 FI-01 40 40 10 10 0 0 0 80 10 10
2017 FI-03 32 45 16 3 5 0 0 76 8 38
2017 FI-04 38 39 13 5 5 0 0 77 10 39
2014 FI 37 37 11 9 4 1 1 75 14 95
2014 FI-02 46 38 15 0 0 0 0 85 0 13
2014 FI-03 36 36 11 14 3 0 0 72 17 36
2014 FI-04 38 35 8 11 5 3 0 75 17 37
2011 FI 33 43 13 8 3 1 0 76 11 127
2011 FI-01 32 52 8 4 4 0 0 84 8 25
2011 FI-03 41 32 12 7 5 2 0 75 13 41
2011 FI-04 22 51 18 10 0 0 0 73 10 51
2008 FI 26 37 14 16 7 0 0 63 23 43
2008 FI-04 26 35 16 16 6 0 0 61 23 31

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 25 28 6 6 3 11 55 13 36
2018 FI-04 33 17 29 4 0 4 13 60 5 24
2017 FI 26 33 19 5 3 5 8 68 10 36
2017 FI-04 28 38 15 4 4 0 11 74 9 26
2014 FI 52 26 0 4 0 9 9 95 5 23
2014 FI-04 50 14 0 7 0 14 14 90 10 14

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 38 17 13 3 0 0 67 16 99
2018 FI-03 29 50 18 3 0 0 0 79 3 38
2018 FI-04 30 30 16 19 5 0 0 59 24 37
2017 FI 35 41 12 7 4 0 0 76 11 97
2017 FI-01 20 60 0 20 0 0 0 80 20 10
2017 FI-03 29 53 8 8 3 0 0 82 11 38
2017 FI-04 44 28 18 3 8 0 0 72 10 39
2014 FI 44 37 6 11 2 0 0 81 13 95
2014 FI-02 46 31 0 15 8 0 0 77 23 13
2014 FI-03 53 31 6 8 3 0 0 83 11 36
2014 FI-04 43 43 5 8 0 0 0 86 8 37
2011 FI 41 35 12 9 1 0 2 78 10 127
2011 FI-01 32 24 20 24 0 0 0 56 24 25
2011 FI-03 39 41 12 5 2 0 0 80 7 41
2011 FI-04 43 39 8 6 0 0 4 86 6 51
2008 FI 33 40 16 5 5 0 2 74 10 43
2008 FI-04 26 48 16 3 6 0 0 74 10 31

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 36 48 8 7 1 0 0 84 8 98
2018 FI-03 46 51 3 0 0 0 0 97 0 37
2018 FI-04 27 43 14 14 3 0 0 70 16 37
2017 FI 34 56 1 7 2 0 0 90 9 97
2017 FI-01 30 60 0 10 0 0 0 90 10 10
2017 FI-03 45 48 3 2 3 0 0 92 5 38
2017 FI-04 26 61 0 10 3 0 0 87 13 39
2014 FI 58 36 4 1 1 0 0 94 2 95
2014 FI-02 54 38 0 8 0 0 0 92 8 13
2014 FI-03 53 42 3 0 3 0 0 94 3 36
2014 FI-04 68 30 3 0 0 0 0 97 0 37
2011 FI 50 39 3 3 4 0 1 90 7 127
2011 FI-01 20 48 8 12 8 0 4 71 21 25
2011 FI-03 46 51 0 0 2 0 0 98 2 41
2011 FI-04 71 24 4 2 0 0 0 94 2 51
2008 FI 40 42 2 16 0 0 0 81 16 43
2008 FI-04 32 48 3 16 0 0 0 81 16 31

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 40 44 8 7 0 0 0 85 7 97
2018 FI-03 49 49 3 0 0 0 0 97 0 37
2018 FI-04 33 44 11 11 0 0 0 78 11 36
2017 FI 40 49 2 6 2 0 0 90 8 97
2017 FI-01 30 60 0 10 0 0 0 90 10 10
2017 FI-03 58 32 3 5 2 0 0 90 8 38
2017 FI-04 29 59 3 8 3 0 0 87 10 39
2014 FI 66 26 2 3 2 0 0 93 5 95
2014 FI-02 54 38 0 0 8 0 0 92 8 13
2014 FI-03 69 25 0 3 3 0 0 94 6 36
2014 FI-04 73 22 3 3 0 0 0 95 3 37
2011 FI 55 35 2 4 3 0 0 91 7 127
2011 FI-01 32 44 4 12 8 0 0 76 20 25
2011 FI-03 54 39 2 2 2 0 0 93 5 41
2011 FI-04 69 29 0 2 0 0 0 98 2 51
2008 FI 58 33 2 7 0 0 0 91 7 43
2008 FI-04 58 35 0 6 0 0 0 94 6 31

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 42 14 14 5 2 0 66 20 98
2018 FI-03 24 51 14 5 5 0 0 76 11 37
2018 FI-04 16 35 16 22 5 5 0 54 29 37
2017 FI 28 38 15 9 7 2 0 67 17 97
2017 FI-01 20 50 10 10 10 0 0 70 20 10
2017 FI-03 32 37 16 5 11 0 0 68 16 38
2017 FI-04 31 30 18 13 5 3 0 63 19 39
2014 FI 32 36 13 13 5 2 0 69 18 95
2014 FI-02 54 15 8 8 15 0 0 69 23 13
2014 FI-03 25 44 8 14 6 3 0 71 20 36
2014 FI-04 32 32 19 11 3 3 0 67 14 37
2011 FI 38 33 14 9 4 2 0 73 13 127
2011 FI-01 40 28 12 12 4 4 0 71 17 25
2011 FI-03 41 32 15 7 2 2 0 75 10 41
2011 FI-04 33 35 18 10 2 2 0 70 12 51
2008 FI 21 37 16 9 12 5 0 61 22 43
2008 FI-04 10 48 23 3 16 0 0 58 19 31

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 29 21 11 10 2 2 55 22 98
2018 FI-03 24 24 24 11 14 0 3 50 25 37
2018 FI-04 16 27 24 14 11 5 3 47 26 37
2017 FI 20 33 14 18 13 0 2 54 31 97
2017 FI-01 20 30 10 30 10 0 0 50 40 10
2017 FI-03 24 37 8 13 18 0 0 60 32 38
2017 FI-04 13 34 18 23 8 0 5 49 32 39
2014 FI 20 26 16 13 18 2 5 50 33 95
2014 FI-02 38 31 15 8 8 0 0 69 15 13
2014 FI-03 17 25 19 14 19 3 3 44 35 36
2014 FI-04 19 24 14 16 19 3 5 47 38 37
2011 FI 20 28 9 23 16 4 1 50 40 127
2011 FI-01 28 32 8 12 20 0 0 60 32 25
2011 FI-03 17 29 12 22 10 10 0 51 35 41
2011 FI-04 14 27 10 29 16 2 2 43 47 51
2008 FI 26 16 14 16 28 0 0 42 44 43
2008 FI-04 19 13 16 16 35 0 0 32 52 31

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 37 39 10 9 5 0 0 76 14 98
2018 FI-03 35 38 8 14 5 0 0 73 19 37
2018 FI-04 35 41 14 5 5 0 0 76 11 37
2017 FI 24 56 7 7 6 0 0 80 13 97
2017 FI-01 40 30 10 10 10 0 0 70 20 10
2017 FI-03 16 63 3 11 8 0 0 79 18 38
2017 FI-04 23 62 5 5 5 0 0 85 10 39
2014 FI 30 42 8 15 4 0 0 73 19 95
2014 FI-02 38 46 8 8 0 0 0 85 8 13
2014 FI-03 25 44 8 14 8 0 0 69 22 36
2014 FI-04 35 35 8 19 3 0 0 70 22 37
2011 FI 34 52 5 6 4 0 0 86 9 127
2011 FI-01 24 60 4 4 8 0 0 84 12 25
2011 FI-03 37 44 7 7 5 0 0 80 12 41
2011 FI-04 35 57 4 4 0 0 0 92 4 51

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 41 30 17 9 3 0 0 70 12 98
2018 FI-03 35 30 22 14 0 0 0 65 14 37
2018 FI-04 38 32 16 8 5 0 0 70 14 37
2017 FI 35 36 11 10 7 0 0 71 18 96
2017 FI-01 50 30 10 10 0 0 0 80 10 10
2017 FI-03 26 42 13 5 13 0 0 69 18 38
2017 FI-04 43 31 8 13 5 0 0 75 18 39
2014 FI 34 41 13 6 6 0 0 75 13 95
2014 FI-02 46 38 0 15 0 0 0 85 15 13
2014 FI-03 31 44 14 0 11 0 0 75 11 36
2014 FI-04 35 38 11 11 5 0 0 73 16 37

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 42 12 11 0 1 0 76 11 97
2018 FI-03 33 47 6 14 0 0 0 81 14 36
2018 FI-04 27 41 16 16 0 0 0 68 16 37
2017 FI 32 39 11 14 3 0 0 71 17 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 29 48 8 8 8 0 0 77 16 38
2017 FI-04 34 33 18 15 0 0 0 67 15 39
2014 FI 37 40 12 7 3 1 0 78 11 95
2014 FI-02 46 31 8 15 0 0 0 77 15 13
2014 FI-03 36 44 11 6 3 0 0 81 8 36
2014 FI-04 38 38 14 5 3 3 0 78 8 37
2011 FI 43 39 11 5 1 2 0 83 6 127
2011 FI-01 32 44 20 4 0 0 0 76 4 25
2011 FI-03 46 41 10 2 0 0 0 88 2 41
2011 FI-04 47 35 8 6 2 2 0 84 8 51

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 42 25 5 3 6 0 65 9 97
2018 FI-03 28 28 31 6 0 8 0 61 6 36
2018 FI-04 11 49 27 5 8 0 0 59 14 37
2017 FI 20 50 14 9 3 4 0 72 13 97
2017 FI-01 40 40 0 10 0 10 0 89 11 10
2017 FI-03 16 47 21 8 5 3 0 65 14 38
2017 FI-04 18 57 10 10 3 3 0 77 13 39

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 35 7 10 1 0 0 82 11 98
2018 FI-03 41 46 8 3 3 0 0 86 5 37
2018 FI-04 38 35 11 16 0 0 0 73 16 37
2017 FI 41 41 8 7 2 0 0 82 9 97
2017 FI-01 70 20 10 0 0 0 0 90 0 10
2017 FI-03 37 47 5 8 3 0 0 84 11 38
2017 FI-04 39 38 10 10 3 0 0 77 13 39
2014 FI 45 33 11 6 4 1 0 79 11 95
2014 FI-02 31 46 8 15 0 0 0 77 15 13
2014 FI-03 42 33 11 6 8 0 0 75 14 36
2014 FI-04 51 27 14 5 0 3 0 81 6 37
2011 FI 60 31 2 6 1 0 2 92 6 127
2011 FI-01 52 32 0 12 0 0 4 88 13 25
2011 FI-03 51 39 2 5 0 0 2 93 5 41
2011 FI-04 73 24 0 4 0 0 0 96 4 51

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 21 44 15 13 5 0 1 66 19 97
2018 FI-03 14 38 22 19 8 0 0 51 27 37
2018 FI-04 17 47 14 14 6 0 3 66 20 36
2017 FI 18 48 23 9 2 1 0 66 11 97
2017 FI-01 30 50 10 10 0 0 0 80 10 10
2017 FI-03 27 47 24 2 0 0 0 74 2 38
2017 FI-04 8 47 26 13 5 3 0 55 18 39
2014 FI 38 44 12 5 1 0 0 82 6 95
2014 FI-02 46 46 8 0 0 0 0 92 0 13
2014 FI-03 36 53 8 3 0 0 0 89 3 36
2014 FI-04 35 38 16 8 3 0 0 73 11 37
2011 FI 46 39 9 2 3 0 1 86 6 127
2011 FI-01 56 32 4 0 4 0 4 92 4 25
2011 FI-03 46 51 2 0 0 0 0 98 0 41
2011 FI-04 39 37 14 4 6 0 0 76 10 51
2008 FI 30 26 26 16 2 0 0 56 19 43
2008 FI-04 23 26 32 16 3 0 0 48 19 31

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 FI 44 19 36 99
2018 FI-03 37 26 37 38
2018 FI-04 57 5 38 37
2017 FI 36 26 38 97
2017 FI-01 40 10 50 10
2017 FI-03 31 37 32 38
2017 FI-04 35 24 40 39
2014 FI 32 32 37 95
2014 FI-02 23 31 46 13
2014 FI-03 33 31 36 36
2014 FI-04 30 35 35 37
2011 FI 37 31 31 127
2011 FI-01 40 28 32 25
2011 FI-03 29 39 32 41
2011 FI-04 33 31 35 51

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 FI 7 33 44 7 0 9 43
2018 FI-03 14 29 50 0 0 7 14
2018 FI-04 5 20 50 10 0 15 20
2017 FI 9 20 60 6 3 3 35
2017 FI-03 8 25 58 8 0 0 12
2017 FI-04 14 14 64 0 7 0 14
2014 FI 13 27 43 10 9999 7 30
2014 FI-03 8 33 58 0 9999 0 12
2014 FI-04 27 18 27 9 9999 18 11
2011 FI 2 30 51 6 9999 11 47
2011 FI-01 0 40 10 30 9999 20 10
2011 FI-03 0 42 50 0 9999 8 12
2011 FI-04 6 12 82 0 9999 0 17
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 45 38 11 4 1 0 0 84 5 99
2018 FI-03 53 42 5 0 0 0 0 95 0 38
2018 FI-04 38 38 11 11 3 0 0 76 14 37
2017 FI 36 41 8 11 2 1 0 78 13 97
2017 FI-01 50 30 10 10 0 0 0 80 10 10
2017 FI-03 37 42 5 10 5 0 0 79 16 38
2017 FI-04 36 43 10 8 0 3 0 82 8 39
2014 FI 49 32 13 3 3 0 0 81 6 95
2014 FI-02 38 38 15 8 0 0 0 77 8 13
2014 FI-03 50 28 17 0 6 0 0 78 6 36
2014 FI-04 57 32 5 5 0 0 0 89 5 37
2011 FI 46 43 9 2 2 0 0 88 3 127
2011 FI-01 20 52 20 0 8 0 0 72 8 25
2011 FI-03 54 39 5 2 0 0 0 93 2 41
2011 FI-04 59 33 8 0 0 0 0 92 0 51
2008 FI 42 44 5 7 2 0 0 86 9 43
2008 FI-04 35 52 3 10 0 0 0 87 10 31

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 55 20 4 4 0 1 71 8 98
2018 FI-03 13 58 16 5 5 0 3 73 11 38
2018 FI-04 14 46 32 3 5 0 0 59 8 37
2017 FI 23 53 8 10 5 0 0 76 15 97
2017 FI-01 30 60 10 0 0 0 0 90 0 10
2017 FI-03 24 53 11 5 8 0 0 76 13 38
2017 FI-04 19 58 5 13 5 0 0 77 18 39
2014 FI 23 49 19 5 1 2 0 74 6 95
2014 FI-02 38 23 15 15 0 8 0 67 17 13
2014 FI-03 36 47 14 0 3 0 0 83 3 36
2014 FI-04 8 68 14 8 0 3 0 78 8 37
2011 FI 39 41 13 4 1 2 0 82 5 127
2011 FI-01 36 48 12 4 0 0 0 84 4 25
2011 FI-03 46 34 17 0 0 2 0 83 0 41
2011 FI-04 39 41 10 6 2 2 0 82 8 51

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 8 32 29 24 5 0 1 30 41 99
2018 FI-03 5 37 34 18 5 0 0 24 42 38
2018 FI-04 11 41 24 22 3 0 0 24 51 37
2017 FI 11 29 42 14 4 0 0 18 40 97
2017 FI-01 0 30 40 20 10 0 0 30 30 10
2017 FI-03 8 24 50 16 3 0 0 18 32 38
2017 FI-04 18 36 31 13 3 0 0 16 53 39
2014 FI 7 25 38 16 11 1 2 27 34 95
2014 FI-02 0 54 15 15 8 8 0 25 58 13
2014 FI-03 6 22 44 8 17 0 3 26 29 36
2014 FI-04 14 19 40 19 8 0 0 27 32 37
2011 FI 3 17 46 17 9 3 4 29 21 127
2011 FI-01 4 16 40 12 20 8 0 35 22 25
2011 FI-03 2 20 34 20 10 2 12 34 26 41
2011 FI-04 4 12 63 18 4 0 0 22 16 51
2008 FI 7 26 49 19 0 0 0 19 33 43
2008 FI-04 3 32 55 10 0 0 0 10 35 31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 8 14 41 23 8 3 2 33 24 98
2018 FI-03 5 19 32 35 3 3 3 40 26 37
2018 FI-04 11 14 51 14 8 3 0 22 25 37
2017 FI 11 14 30 31 8 2 4 41 27 97
2017 FI-01 10 10 50 20 10 0 0 30 20 10
2017 FI-03 13 11 27 37 5 0 8 46 25 38
2017 FI-04 13 15 28 30 8 5 0 41 30 39
2014 FI 5 20 21 34 15 2 2 51 27 94
2014 FI-02 0 38 8 38 0 15 0 45 45 13
2014 FI-03 0 9 23 37 29 0 3 68 9 35
2014 FI-04 11 19 27 32 11 0 0 43 30 37
2011 FI 6 7 30 35 14 3 4 53 14 127
2011 FI-01 8 4 40 24 16 8 0 43 13 25
2011 FI-03 7 7 22 32 17 2 12 57 17 41
2011 FI-04 6 8 33 41 12 0 0 53 14 51
2008 FI 9 9 30 37 12 0 2 50 19 43
2008 FI-04 10 13 32 42 0 0 3 43 23 31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 14 26 35 15 7 0 2 23 41 99
2018 FI-03 18 21 34 18 5 0 3 24 41 38
2018 FI-04 11 41 35 8 5 0 0 14 51 37
2017 FI 15 29 33 21 2 0 1 23 44 96
2017 FI-01 0 40 20 30 10 0 0 40 40 10
2017 FI-03 18 26 37 18 0 0 0 18 45 38
2017 FI-04 15 33 29 23 0 0 0 23 48 39
2014 FI 12 22 37 18 11 1 0 29 34 95
2014 FI-02 8 31 23 23 8 8 0 33 42 13
2014 FI-03 17 25 31 14 14 0 0 28 42 36
2014 FI-04 11 19 43 16 11 0 0 27 30 37
2011 FI 17 13 36 18 10 2 4 30 32 127
2011 FI-01 20 4 20 28 24 4 0 54 25 25
2011 FI-03 12 17 37 12 7 2 12 23 34 41
2011 FI-04 18 16 39 20 8 0 0 27 33 51
2008 FI 14 23 35 21 2 2 2 24 39 43
2008 FI-04 16 29 39 16 0 0 0 16 45 31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 9 20 38 25 5 0 3 31 30 97
2018 FI-03 11 22 38 27 0 0 3 28 33 37
2018 FI-04 11 28 36 17 6 0 3 23 40 36
2017 FI 10 28 38 20 4 0 0 24 38 97
2017 FI-01 0 0 40 40 20 0 0 60 0 10
2017 FI-03 13 24 40 24 0 0 0 24 37 38
2017 FI-04 10 38 36 13 3 0 0 16 48 39
2014 FI 9 18 37 24 9 1 1 34 28 95
2014 FI-02 15 23 31 15 8 8 0 25 42 13
2014 FI-03 8 19 39 22 11 0 0 33 28 36
2014 FI-04 11 16 41 21 8 0 3 30 28 37
2011 FI 2 13 39 30 12 0 3 43 16 127
2011 FI-01 4 0 32 24 40 0 0 64 4 25
2011 FI-03 2 12 29 39 7 0 10 51 16 41
2011 FI-04 0 22 47 29 2 0 0 31 22 51
2008 FI 14 16 40 28 2 0 0 30 30 43
2008 FI-04 13 16 45 23 3 0 0 26 29 31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 33 25 21 6 0 3 28 47 97
2018 FI-03 16 30 14 35 3 0 3 39 47 37
2018 FI-04 8 44 33 8 3 0 3 11 54 36
2017 FI 15 28 36 15 3 0 2 19 44 97
2017 FI-01 0 40 30 10 20 0 0 30 40 10
2017 FI-03 16 21 40 24 0 0 0 24 37 38
2017 FI-04 20 31 34 10 0 0 5 11 54 39
2014 FI 12 24 22 23 16 1 1 40 37 94
2014 FI-02 23 31 8 23 15 0 0 38 54 13
2014 FI-03 9 14 26 23 26 3 0 50 24 35
2014 FI-04 14 24 30 21 8 0 3 30 39 37
2011 FI 6 15 36 22 12 2 6 37 23 127
2011 FI-01 8 8 20 28 36 0 0 64 16 25
2011 FI-03 2 15 37 22 7 5 12 35 21 41
2011 FI-04 8 18 43 22 4 2 4 27 27 51
2008 FI 14 33 30 14 7 2 0 21 48 43
2008 FI-04 16 32 35 10 6 0 0 16 48 31

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 8 28 38 18 7 0 1 26 36 98
2018 FI-03 5 32 38 19 5 0 0 24 38 37
2018 FI-04 11 30 32 24 3 0 0 27 41 37
2017 FI 17 18 34 19 8 0 2 28 37 97
2017 FI-01 30 20 20 0 20 0 10 22 56 10
2017 FI-03 18 21 42 16 3 0 0 18 39 38
2017 FI-04 18 15 29 28 8 0 3 37 34 39
2014 FI 9 16 30 23 18 2 2 43 26 94
2014 FI-02 8 15 31 15 15 15 0 36 27 13
2014 FI-03 9 14 26 20 29 0 3 50 24 35
2014 FI-04 8 14 32 30 14 0 3 45 22 37
2011 FI 5 15 31 25 14 3 6 43 22 127
2011 FI-01 8 20 20 20 24 4 4 48 30 25
2011 FI-03 2 15 27 24 12 5 15 45 21 41
2011 FI-04 4 16 37 31 10 2 0 42 20 51
2008 FI 7 23 30 30 5 0 5 37 32 43
2008 FI-04 6 23 39 26 3 0 3 30 30 31

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 8 26 37 20 7 1 1 28 34 98
2018 FI-03 5 32 32 24 5 0 0 30 38 37
2018 FI-04 11 30 49 8 3 0 0 11 41 37
2017 FI 13 19 41 19 6 1 1 25 33 96
2017 FI-01 0 10 40 20 20 10 0 44 11 10
2017 FI-03 16 16 53 16 0 0 0 16 31 38
2017 FI-04 15 28 29 18 8 0 3 26 44 39
2014 FI 17 20 27 23 10 1 2 34 38 94
2014 FI-02 23 8 8 38 15 8 0 58 33 13
2014 FI-03 23 23 20 23 11 0 0 34 46 35
2014 FI-04 14 24 32 24 5 0 0 30 38 37

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 45 7 10 9 0 0 73 20 96
2018 FI-03 40 37 6 9 9 0 0 77 17 35
2018 FI-04 16 49 14 11 11 0 0 65 22 37
2017 FI 31 42 11 5 9 1 0 74 15 96
2017 FI-01 30 50 0 0 10 10 0 89 11 10
2017 FI-03 32 38 11 5 14 0 0 70 19 37
2017 FI-04 33 39 13 8 8 0 0 72 15 39
2014 FI 54 19 4 12 11 1 0 73 22 95
2014 FI-02 54 31 8 0 8 0 0 85 8 13
2014 FI-03 47 19 8 17 8 0 0 67 25 36
2014 FI-04 65 11 0 11 11 3 0 78 22 37

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 34 45 9 8 3 0 0 79 11 97
2018 FI-03 42 36 6 14 3 0 0 78 17 36
2018 FI-04 24 51 16 5 3 0 0 76 8 37
2017 FI 44 40 7 5 3 0 0 84 8 96
2017 FI-01 50 30 10 10 0 0 0 80 10 10
2017 FI-03 40 50 3 3 5 0 0 89 8 38
2017 FI-04 52 28 13 8 0 0 0 80 8 39
2014 FI 47 38 3 7 4 0 0 85 12 95
2014 FI-02 69 23 0 8 0 0 0 92 8 13
2014 FI-03 44 44 6 0 6 0 0 89 6 36
2014 FI-04 49 35 0 14 3 0 0 84 16 37

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 36 48 11 3 0 1 0 85 3 97
2018 FI-03 42 39 17 3 0 0 0 81 3 36
2018 FI-04 32 54 14 0 0 0 0 86 0 37

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 38 10 2 1 2 0 86 3 98
2018 FI-03 45 39 13 0 0 3 0 86 0 38
2018 FI-04 44 39 11 3 0 3 0 86 3 36
2017 FI 40 44 3 5 2 5 0 89 8 97
2017 FI-01 70 10 0 10 0 10 0 89 11 10
2017 FI-03 40 42 3 8 3 5 0 86 11 38
2017 FI-04 39 48 5 3 3 3 0 90 5 39
2014 FI 49 35 7 3 0 4 1 89 3 95
2014 FI-02 69 23 0 0 0 8 0 100 0 13
2014 FI-03 47 31 14 0 0 8 0 85 0 36
2014 FI-04 49 41 5 5 0 0 0 89 5 37

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 46 38 8 6 0 1 0 85 6 97
2018 FI-03 50 42 6 3 0 0 0 92 3 36
2018 FI-04 35 43 11 8 0 3 0 81 8 37
2017 FI 33 47 11 3 3 2 0 82 6 97
2017 FI-01 50 40 0 0 0 10 0 100 0 10
2017 FI-03 32 45 16 3 5 0 0 76 8 38
2017 FI-04 32 51 8 5 3 3 0 84 8 39
2014 FI 49 32 9 3 2 4 0 85 5 95
2014 FI-02 62 31 8 0 0 0 0 92 0 13
2014 FI-03 50 28 14 0 6 3 0 80 6 36
2014 FI-04 46 38 8 3 0 5 0 89 3 37
2011 FI 46 35 13 2 1 2 0 84 3 127
2011 FI-01 48 28 20 0 4 0 0 76 4 25
2011 FI-03 41 37 17 2 0 2 0 80 3 41
2011 FI-04 47 39 8 2 0 4 0 90 2 51

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 49 37 9 5 0 0 0 86 5 98
2018 FI-03 51 32 14 3 0 0 0 84 3 37
2018 FI-04 46 38 8 8 0 0 0 84 8 37
2017 FI 34 50 8 5 1 1 0 85 6 97
2017 FI-01 40 50 0 10 0 0 0 90 10 10
2017 FI-03 34 53 8 3 3 0 0 87 5 38
2017 FI-04 34 48 8 8 0 3 0 84 8 39
2014 FI 55 35 4 5 1 0 0 89 6 95
2014 FI-02 69 31 0 0 0 0 0 100 0 13
2014 FI-03 50 39 6 3 3 0 0 89 6 36
2014 FI-04 57 32 5 5 0 0 0 89 5 37
2011 FI 47 39 11 2 1 0 0 87 2 127
2011 FI-01 44 36 16 4 0 0 0 80 4 25
2011 FI-03 44 39 15 2 0 0 0 83 2 41
2011 FI-04 53 39 8 0 0 0 0 92 0 51
2008 FI 30 49 7 14 0 0 0 79 14 43
2008 FI-04 29 48 10 13 0 0 0 77 13 31

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 18 23 23 11 13 7 3 47 27 98
2018 FI-03 27 24 16 11 16 3 3 54 29 37
2018 FI-04 14 27 30 8 14 8 0 44 24 37
2017 FI 25 37 13 11 8 2 3 65 20 97
2017 FI-01 30 40 10 10 0 10 0 78 11 10
2017 FI-03 18 40 18 5 10 3 5 63 17 38
2017 FI-04 31 33 13 13 8 0 3 66 21 39
2014 FI 33 27 11 3 12 5 9 70 17 95
2014 FI-02 46 23 0 0 15 8 8 82 18 13
2014 FI-03 22 36 11 3 8 8 11 72 14 36
2014 FI-04 43 22 8 3 11 3 11 75 16 37

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 46 11 8 4 3 0 76 13 98
2018 FI-03 22 54 11 3 5 5 0 80 9 37
2018 FI-04 38 43 11 8 0 0 0 81 8 37
2017 FI 36 38 11 5 4 2 3 78 10 97
2017 FI-01 60 20 20 0 0 0 0 80 0 10
2017 FI-03 31 40 13 3 8 3 3 75 11 38
2017 FI-04 38 39 10 3 3 3 5 83 5 39
2014 FI 44 36 8 4 3 4 0 84 8 95
2014 FI-02 54 23 15 0 8 0 0 77 8 13
2014 FI-03 36 47 6 0 6 6 0 88 6 36
2014 FI-04 49 32 8 8 0 3 0 83 8 37
2011 FI 35 41 8 9 2 5 0 80 12 127
2011 FI-01 28 44 8 8 4 8 0 78 13 25
2011 FI-03 41 37 10 5 2 5 0 82 8 41
2011 FI-04 35 49 4 6 2 4 0 88 8 51
2008 FI 16 37 28 9 7 2 0 55 17 43
2008 FI-04 13 29 32 13 10 3 0 43 23 31

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 27 52 14 6 1 0 0 79 7 98
2018 FI-03 27 54 8 8 3 0 0 81 11 37
2018 FI-04 27 46 22 5 0 0 0 73 5 37

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 15 23 19 10 14 15 2 47 30 98
2018 FI-03 19 16 16 8 16 19 5 46 32 37
2018 FI-04 11 27 27 8 14 14 0 44 25 37
2017 FI 13 24 15 15 16 10 5 44 38 97
2017 FI-01 40 20 0 10 20 10 0 67 33 10
2017 FI-03 13 21 18 13 21 5 8 40 39 38
2017 FI-04 5 25 18 20 13 13 6 38 41 39
2014 FI 18 15 12 8 15 24 8 48 34 95
2014 FI-02 15 15 8 0 15 31 15 57 29 13
2014 FI-03 19 14 11 6 17 22 11 50 33 36
2014 FI-04 19 16 11 16 11 22 5 48 37 37
2011 FI 11 18 20 9 12 23 7 42 30 127
2011 FI-01 12 24 16 20 4 20 4 47 32 25
2011 FI-03 15 15 15 7 17 15 17 43 36 41
2011 FI-04 6 22 25 4 8 33 2 42 18 51

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 5 95 98

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 18 17 5 2 39 7 55 13 99
2018 FI-03 13 18 13 3 3 39 11 63 11 38
2018 FI-04 11 16 22 5 3 35 8 48 14 37
2017 FI 9 15 18 8 3 32 13 45 21 97
2017 FI-01 10 20 0 20 0 20 30 60 40 10
2017 FI-03 8 16 21 5 3 32 16 45 15 38
2017 FI-04 5 18 18 8 5 36 10 43 24 39
2014 FI 20 9 8 3 4 45 9 65 16 95
2014 FI-02 23 0 8 0 0 46 23 75 0 13
2014 FI-03 14 14 8 0 6 53 6 67 13 36
2014 FI-04 24 5 5 5 5 43 11 65 24 37

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 37 12 6 2 17 0 75 10 98
2018 FI-03 32 32 11 3 5 16 0 77 10 37
2018 FI-04 24 41 8 11 0 16 0 77 13 37
2017 FI 25 35 18 6 3 11 1 68 11 97
2017 FI-01 40 20 0 20 0 10 10 75 25 10
2017 FI-03 24 42 16 3 3 13 0 76 6 38
2017 FI-04 21 41 20 8 3 8 0 67 11 39
2014 FI 34 28 15 0 7 14 2 74 9 95
2014 FI-02 38 23 8 0 8 15 8 80 10 13
2014 FI-03 31 33 6 0 8 19 3 82 11 36
2014 FI-04 35 27 22 0 8 8 0 68 9 37
2011 FI 31 33 18 4 2 12 1 73 6 127
2011 FI-01 32 40 8 8 0 8 4 82 9 25
2011 FI-03 29 27 24 2 0 17 0 68 3 41
2011 FI-04 29 35 20 2 2 12 0 73 4 51

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 6 94 99

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 18 20 4 0 39 8 54 8 99
2018 FI-03 11 21 16 5 0 37 11 60 10 38
2018 FI-04 8 16 24 3 0 38 11 47 5 37
2017 FI 10 13 19 2 3 37 15 50 11 97
2017 FI-01 10 20 10 0 10 30 20 60 20 10
2017 FI-03 8 13 21 5 5 32 16 40 20 38
2017 FI-04 10 16 15 0 0 44 15 63 0 39
2014 FI 15 3 14 0 4 51 14 50 12 95
2014 FI-02 23 0 8 0 0 46 23 75 0 13
2014 FI-03 14 3 14 0 6 50 14 46 15 36
2014 FI-04 14 3 8 0 5 60 11 54 18 37

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 36 15 4 0 20 0 76 5 98
2018 FI-03 30 32 14 3 0 22 0 79 3 37
2018 FI-04 22 43 14 5 0 16 0 77 6 37
2017 FI 25 33 19 0 3 16 4 73 4 97
2017 FI-01 30 40 0 0 10 10 10 88 13 10
2017 FI-03 24 29 21 0 5 18 3 66 7 38
2017 FI-04 24 38 18 0 0 15 5 78 0 39
2014 FI 35 26 15 1 3 19 1 76 5 95
2014 FI-02 46 15 15 0 0 15 8 80 0 13
2014 FI-03 36 19 14 0 6 25 0 74 7 36
2014 FI-04 30 35 16 0 3 16 0 77 3 37
2011 FI 34 36 13 0 1 15 1 83 1 127
2011 FI-01 32 44 16 0 0 4 4 83 0 25
2011 FI-03 32 34 17 0 0 17 0 79 0 41
2011 FI-04 35 33 10 0 2 20 0 85 2 51
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 59 23 10 7 0 1 0 82 7 97
2018 FI-03 64 17 11 8 0 0 0 81 8 36
2018 FI-04 43 32 11 11 0 3 0 78 11 37
2017 FI 57 23 9 6 3 1 0 81 9 96
2017 FI-01 60 30 0 10 0 0 0 90 10 10
2017 FI-03 55 24 13 3 5 0 0 79 8 38
2017 FI-04 59 21 8 8 3 3 0 82 10 39

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 26 44 13 9 1 6 0 75 11 97
2018 FI-03 30 46 16 5 0 3 0 78 6 37
2018 FI-04 24 43 8 14 3 8 0 74 18 37
2017 FI 21 47 20 6 4 2 0 70 10 97
2017 FI-01 30 50 0 10 0 10 0 89 11 10
2017 FI-03 16 53 19 5 8 0 0 68 13 38
2017 FI-04 21 46 23 5 3 3 0 69 8 39

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 34 19 15 5 6 0 58 22 99
2018 FI-03 24 32 24 11 5 5 0 58 17 38
2018 FI-04 16 35 16 16 8 8 0 56 26 37
2017 FI 20 42 15 13 7 2 0 63 21 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 11 55 19 3 11 3 0 67 14 38
2017 FI-04 24 31 18 18 8 3 0 56 26 39

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 27 27 12 16 0 2 44 29 98
2018 FI-03 16 19 30 11 19 0 5 37 31 37
2018 FI-04 11 41 19 11 19 0 0 51 30 37
2017 FI 22 25 29 11 10 0 3 48 22 97
2017 FI-01 10 50 20 10 10 0 0 60 20 10
2017 FI-03 16 16 40 11 13 0 5 33 25 38
2017 FI-04 25 29 23 15 5 0 3 56 21 39

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 23 33 20 13 0 0 33 33 99
2018 FI-03 8 16 34 21 21 0 0 24 42 38
2018 FI-04 11 22 32 22 14 0 0 32 35 37
2017 FI 9 27 34 17 12 0 0 36 30 97
2017 FI-01 10 40 40 0 10 0 0 50 10 10
2017 FI-03 11 26 32 23 8 0 0 37 31 38
2017 FI-04 5 29 38 18 10 0 0 34 28 39

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 32 29 15 12 0 0 44 28 98
2018 FI-03 11 26 32 18 13 0 0 37 32 38
2018 FI-04 11 31 28 19 11 0 0 42 31 36
2017 FI 10 29 31 20 8 0 1 40 28 96
2017 FI-03 8 40 21 21 10 0 0 47 32 38
2017 FI-04 10 16 43 20 8 0 3 27 29 39

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 9 26 29 20 16 0 0 35 37 98
2018 FI-03 11 27 19 24 19 0 0 38 43 37
2018 FI-04 8 19 38 19 16 0 0 27 35 37
2017 FI 9 32 15 29 15 0 0 41 44 97
2017 FI-01 0 30 20 30 20 0 0 30 50 10
2017 FI-03 11 40 16 21 13 0 0 50 34 38
2017 FI-04 10 29 13 31 18 0 0 39 48 39

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 28 21 6 7 2 5 63 14 98
2018 FI-03 22 24 30 8 8 3 5 50 18 37
2018 FI-04 19 41 19 8 8 3 3 63 17 37
2017 FI 24 41 21 7 2 2 3 69 10 97
2017 FI-01 40 40 10 0 0 10 0 89 0 10
2017 FI-03 21 47 16 10 0 3 3 72 11 38
2017 FI-04 20 39 23 8 5 0 5 62 14 39

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 28 31 10 12 0 0 47 22 98
2018 FI-03 5 30 46 8 11 0 0 35 19 37
2018 FI-04 19 27 24 16 14 0 0 46 30 37
2017 FI 28 29 25 15 3 0 0 57 18 96
2017 FI-03 29 29 24 16 3 0 0 58 18 38
2017 FI-04 23 36 23 13 5 0 0 59 18 39

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 21 35 28 10 3 1 1 57 14 96
2018 FI-03 23 37 29 9 3 0 0 60 11 35
2018 FI-04 14 35 35 16 0 0 0 49 16 37
2017 FI 16 44 26 10 3 1 0 60 14 96
2017 FI-03 18 48 23 11 0 0 0 66 11 38
2017 FI-04 13 41 31 8 8 0 0 54 15 39

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 18 35 25 15 6 0 1 53 21 95
2018 FI-03 11 34 34 20 0 0 0 46 20 35
2018 FI-04 17 31 25 17 11 0 0 47 28 36
2017 FI 11 37 26 18 8 0 0 48 26 96
2017 FI-03 8 45 24 21 3 0 0 53 23 38
2017 FI-04 10 29 25 18 18 0 0 39 36 39

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 33 27 14 7 0 0 52 21 96
2018 FI-03 23 23 34 20 0 0 0 46 20 35
2018 FI-04 14 41 19 14 14 0 0 54 27 37
2017 FI 12 41 19 19 8 0 1 54 27 96
2017 FI-03 16 37 16 21 8 0 3 54 29 38
2017 FI-04 8 44 21 18 10 0 0 51 28 39

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 31 29 12 0 0 1 59 12 94
2018 FI-03 26 35 26 12 0 0 0 62 12 34
2018 FI-04 25 33 28 14 0 0 0 58 14 36
2017 FI 28 35 26 8 0 0 3 65 9 96
2017 FI-03 29 37 26 5 0 0 3 68 5 38
2017 FI-04 25 29 31 10 0 0 5 57 11 39

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 42 28 12 11 1 1 5 75 12 95
2018 FI-03 38 24 12 21 0 0 6 66 22 34
2018 FI-04 32 43 14 5 3 0 3 78 8 37
2017 FI 55 18 16 7 3 1 0 74 10 96
2017 FI-03 66 16 11 5 3 0 0 82 8 38
2017 FI-04 41 24 23 8 5 0 0 64 13 39

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 71 13 6 2 0 0 8 91 2 96
2018 FI-03 69 14 9 3 0 0 6 88 3 35
2018 FI-04 70 11 5 3 0 0 11 91 3 37

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 66 9 11 3 2 0 8 83 6 95
2018 FI-03 71 11 11 0 3 0 3 85 3 35
2018 FI-04 67 8 8 3 0 0 14 87 3 36
2017 FI 75 7 6 5 3 0 3 85 8 97
2017 FI-01 70 0 10 20 0 0 0 70 20 10
2017 FI-03 79 10 0 3 8 0 0 89 11 38
2017 FI-04 72 5 10 5 0 0 8 83 5 39

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 42 26 13 4 8 1 5 73 13 99
2018 FI-03 53 16 13 8 5 0 5 72 14 38
2018 FI-04 30 38 11 3 11 3 5 74 15 37
2017 FI 56 32 6 3 2 1 0 88 5 97
2017 FI-01 50 40 10 0 0 0 0 90 0 10
2017 FI-03 58 34 3 3 3 0 0 92 5 38
2017 FI-04 57 25 10 3 3 3 0 84 5 39

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 45 24 15 5 4 1 5 74 10 98
2018 FI-03 57 19 11 5 3 0 5 80 9 37
2018 FI-04 30 32 22 5 3 3 5 68 9 37
2017 FI 52 28 7 6 7 0 0 79 13 97
2017 FI-01 50 40 10 0 0 0 0 90 0 10
2017 FI-03 58 21 5 5 11 0 0 79 16 38
2017 FI-04 49 28 10 8 5 0 0 77 13 39

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 54 14 4 1 3 1 23 89 5 97
2018 FI-03 57 14 0 0 3 0 27 96 4 37
2018 FI-04 47 22 6 3 6 3 14 83 10 36
2017 FI 58 18 4 3 1 0 16 90 5 96
2017 FI-01 40 20 10 10 0 0 20 75 13 10
2017 FI-03 57 11 5 0 0 0 27 93 0 37
2017 FI-04 62 20 3 5 3 0 8 89 9 39

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 62 17 9 2 1 1 8 87 3 99
2018 FI-03 66 13 5 3 3 0 11 88 6 38
2018 FI-04 57 24 11 0 0 3 5 88 0 37
2017 FI 69 16 8 1 0 0 5 90 1 97
2017 FI-01 60 20 20 0 0 0 0 80 0 10
2017 FI-03 74 10 8 0 0 0 8 91 0 38
2017 FI-04 62 23 8 3 0 0 5 89 3 39

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 76 9 4 1 2 1 7 92 3 99
2018 FI-03 79 8 3 0 3 0 8 94 3 38
2018 FI-04 76 11 3 3 0 3 5 94 3 37
2017 FI 71 17 4 4 0 1 2 91 4 97
2017 FI-01 40 40 0 20 0 0 0 80 20 10
2017 FI-03 79 13 5 0 0 0 3 95 0 38
2017 FI-04 69 15 5 5 0 3 3 89 5 39

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 25 17 8 2 0 3 72 10 99
2018 FI-03 50 26 11 8 3 0 3 78 11 38
2018 FI-04 49 22 16 11 0 0 3 72 11 37
2017 FI 56 27 11 2 2 0 1 84 4 97
2017 FI-01 60 30 10 0 0 0 0 90 0 10
2017 FI-03 58 24 13 3 0 0 3 84 3 38
2017 FI-04 58 29 10 0 3 0 0 87 3 39

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 10 31 38 20 0 0 0 41 20 99
2018 FI-03 5 34 39 21 0 0 0 39 21 38
2018 FI-04 11 27 32 30 0 0 0 38 30 37
2017 FI 7 28 44 16 4 0 0 35 21 97
2017 FI-01 20 40 40 0 0 0 0 60 0 10
2017 FI-03 11 21 58 5 5 0 0 32 11 38
2017 FI-04 3 31 33 28 5 0 0 34 33 39

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 25 42 21 6 0 0 27 31 96
2018 FI-03 8 22 42 25 3 0 0 28 31 36
2018 FI-04 8 38 30 22 3 0 0 24 46 37
2017 FI 7 25 36 20 11 0 0 31 32 96
2017 FI-01 0 20 40 20 20 0 0 40 20 10
2017 FI-03 8 16 42 21 13 0 0 34 23 38
2017 FI-04 10 28 33 24 5 0 0 29 38 39
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 35 19 19 14 0 1 11 89 99
2018 FI-03 13 29 21 18 16 0 3 14 86 38
2018 FI-04 11 38 16 24 11 0 0 11 89 37
2017 FI 17 26 28 14 11 3 0 18 82 97
2017 FI-01 30 20 30 0 20 0 0 30 70 10
2017 FI-03 16 21 29 16 16 3 0 16 84 38
2017 FI-04 18 28 29 18 3 5 0 19 81 39

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 FI 13 87
2018 FI-03 16 32
2018 FI-04 6 33
2017 FI 13 77
2017 FI-03 23 31
2017 FI-04 7 30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 48 87
2018 FI-03 47 32
2018 FI-04 45 33
2017 FI 39 77
2017 FI-03 45 31
2017 FI-04 27 30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 21 87
2018 FI-03 19 32
2018 FI-04 21 33
2017 FI 13 77
2017 FI-03 19 31
2017 FI-04 10 30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 FI 36 87
2018 FI-03 41 32
2018 FI-04 33 33
2017 FI 48 77
2017 FI-03 49 31
2017 FI-04 40 30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 FI 6 87
2018 FI-03 13 32
2018 FI-04 3 33
2017 FI 6 77
2017 FI-03 13 31
2017 FI-04 0 30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 FI 38 87
2018 FI-03 41 32
2018 FI-04 39 33

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 FI 43 87
2018 FI-03 47 32
2018 FI-04 36 33
2017 FI 58 77
2017 FI-03 62 31
2017 FI-04 59 30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 FI 5 40 19 6 11 19 80
2018 FI-03 7 41 10 3 10 28 29
2018 FI-04 6 32 16 10 16 19 31
2017 FI 1 50 22 10 3 14 77
2017 FI-03 0 48 23 6 0 22 31
2017 FI-04 0 57 17 13 7 7 30

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 25 75 85
2018 FI-03 17 83 30
2018 FI-04 18 82 33

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 37 17 13 11 14 0 7 59 27 99
2018 FI-03 26 24 13 8 26 0 3 51 35 38
2018 FI-04 49 11 19 8 5 0 8 65 15 37

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 16 15 17 15 28 2 7 34 47 87
2018 FI-03 13 9 16 6 44 3 9 25 57 32
2018 FI-04 9 18 21 18 24 3 6 30 47 33
2017 FI 12 23 12 17 18 4 14 43 43 77
2017 FI-03 10 26 13 19 22 3 6 39 46 31
2017 FI-04 13 23 10 16 13 4 20 48 39 30

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 2 8 14 23 43 3 7 12 73 87
2018 FI-03 0 0 6 25 53 3 13 0 93 32
2018 FI-04 0 9 12 21 48 3 6 10 77 33
2017 FI 4 6 8 17 56 4 5 12 80 77
2017 FI-03 0 6 10 23 58 0 3 7 83 31
2017 FI-04 7 3 3 17 53 8 10 12 84 30
Date modified: