2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 45 10 6 5 0 0 79 10 205
2018 3 to 10 years in the federal public service 36 43 10 7 4 0 0 79 11 399
2018 11 to 20 years in the federal public service 40 40 9 7 3 0 0 80 10 560
2018 More than 20 years in the federal public service 39 45 5 8 3 0 0 83 11 202
2017 Less than 3 years in the federal public service 33 49 11 4 3 0 0 81 7 158
2017 3 to 10 years in the federal public service 36 43 10 8 4 0 0 78 11 489
2017 11 to 20 years in the federal public service 35 45 9 7 4 0 0 80 11 618
2017 More than 20 years in the federal public service 37 48 3 8 5 0 0 84 12 215
2014 Less than 3 years in the federal public service 35 48 4 5 8 0 0 83 13 91
2014 3 to 10 years in the federal public service 28 48 11 9 5 0 0 76 14 567
2014 11 to 20 years in the federal public service 32 45 12 7 4 0 0 77 11 474
2014 More than 20 years in the federal public service 41 45 7 4 3 0 0 86 7 264
2011 Less than 3 years in the federal public service 35 41 10 8 5 0 1 77 13 221
2011 3 to 10 years in the federal public service 34 41 10 9 5 0 0 75 15 712
2011 11 to 20 years in the federal public service 34 44 9 7 5 0 0 78 13 403
2011 More than 20 years in the federal public service 41 38 11 6 4 0 0 79 10 363
2008 Less than 3 years in the federal public service 30 42 14 10 3 0 0 73 13 159
2008 3 to 10 years in the federal public service 33 44 11 9 3 0 0 77 12 368
2008 11 to 20 years in the federal public service 41 42 7 8 3 0 0 83 11 197
2008 More than 20 years in the federal public service 39 38 9 9 5 0 0 77 14 239

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 39 11 9 3 0 0 78 11 206
2018 3 to 10 years in the federal public service 41 34 11 11 3 0 0 75 14 397
2018 11 to 20 years in the federal public service 39 36 9 9 7 0 0 75 15 559
2018 More than 20 years in the federal public service 33 39 11 9 8 0 0 72 16 202
2017 Less than 3 years in the federal public service 48 35 11 4 2 0 0 83 6 158
2017 3 to 10 years in the federal public service 39 34 11 9 7 0 0 73 16 490
2017 11 to 20 years in the federal public service 31 39 11 12 7 0 0 70 18 618
2017 More than 20 years in the federal public service 27 44 9 8 12 0 0 71 20 216

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 37 8 4 2 0 0 85 6 205
2018 3 to 10 years in the federal public service 49 36 9 3 3 0 0 85 6 394
2018 11 to 20 years in the federal public service 53 34 9 2 2 0 0 87 4 558
2018 More than 20 years in the federal public service 58 30 8 2 2 0 0 88 4 200
2017 Less than 3 years in the federal public service 49 36 10 4 1 0 0 85 4 159
2017 3 to 10 years in the federal public service 49 38 8 3 1 0 0 87 4 490
2017 11 to 20 years in the federal public service 52 34 8 4 1 0 0 87 5 615
2017 More than 20 years in the federal public service 54 36 4 3 2 0 0 91 5 218
2014 Less than 3 years in the federal public service 56 33 7 2 1 0 0 90 3 91
2014 3 to 10 years in the federal public service 57 29 8 4 2 0 0 86 6 567
2014 11 to 20 years in the federal public service 61 28 7 2 1 0 0 89 3 473
2014 More than 20 years in the federal public service 69 22 6 1 1 0 0 92 2 264
2011 Less than 3 years in the federal public service 55 31 9 3 1 0 0 86 4 221
2011 3 to 10 years in the federal public service 51 34 9 4 2 0 0 85 6 713
2011 11 to 20 years in the federal public service 56 34 6 2 1 0 0 90 3 403
2011 More than 20 years in the federal public service 64 27 7 1 1 0 0 91 2 365

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 44 34 11 8 2 0 0 79 10 206
2018 3 to 10 years in the federal public service 43 39 9 6 3 0 0 82 9 394
2018 11 to 20 years in the federal public service 42 39 11 5 4 0 0 80 9 560
2018 More than 20 years in the federal public service 43 35 11 7 4 0 0 79 11 203
2017 Less than 3 years in the federal public service 47 35 10 6 2 0 0 82 8 158
2017 3 to 10 years in the federal public service 45 37 8 7 3 0 0 82 10 488
2017 11 to 20 years in the federal public service 37 43 12 6 2 0 0 80 9 614
2017 More than 20 years in the federal public service 40 41 8 7 5 0 0 81 11 215
2014 Less than 3 years in the federal public service 45 39 5 5 6 0 0 85 10 91
2014 3 to 10 years in the federal public service 36 41 10 8 4 0 0 78 12 566
2014 11 to 20 years in the federal public service 40 40 11 6 3 0 0 80 9 473
2014 More than 20 years in the federal public service 51 33 11 3 1 0 0 85 5 264
2011 Less than 3 years in the federal public service 40 44 6 5 4 0 1 85 9 220
2011 3 to 10 years in the federal public service 39 40 9 8 4 0 0 80 11 712
2011 11 to 20 years in the federal public service 41 44 6 6 3 0 0 84 9 403
2011 More than 20 years in the federal public service 44 38 10 6 2 0 0 82 8 364
2008 Less than 3 years in the federal public service 43 38 8 9 2 0 0 81 11 159
2008 3 to 10 years in the federal public service 40 42 11 6 2 0 0 81 8 369
2008 11 to 20 years in the federal public service 44 41 6 8 2 0 0 85 10 199
2008 More than 20 years in the federal public service 43 37 10 6 3 0 0 81 9 240

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 18 8 7 2 0 0 83 9 202
2018 3 to 10 years in the federal public service 50 27 13 6 4 1 0 77 9 395
2018 11 to 20 years in the federal public service 42 34 14 7 4 1 0 76 11 559
2018 More than 20 years in the federal public service 39 36 12 7 6 1 0 75 13 202
2017 Less than 3 years in the federal public service 63 21 10 5 1 0 0 84 7 157
2017 3 to 10 years in the federal public service 45 28 15 7 4 0 0 73 11 490
2017 11 to 20 years in the federal public service 35 35 15 8 5 1 0 71 14 618
2017 More than 20 years in the federal public service 34 32 14 11 8 1 0 66 19 217
2014 Less than 3 years in the federal public service 50 29 12 6 1 0 1 81 7 91
2014 3 to 10 years in the federal public service 31 37 17 9 5 1 0 69 14 566
2014 11 to 20 years in the federal public service 29 34 18 11 6 1 1 64 17 474
2014 More than 20 years in the federal public service 37 35 17 7 4 0 0 72 11 263
2011 Less than 3 years in the federal public service 46 34 8 7 4 1 1 81 11 221
2011 3 to 10 years in the federal public service 34 33 16 9 6 1 0 68 15 712
2011 11 to 20 years in the federal public service 27 32 19 10 10 1 0 60 20 403
2011 More than 20 years in the federal public service 30 27 18 17 7 1 0 58 24 365

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 60 22 8 7 2 1 0 82 9 202
2018 3 to 10 years in the federal public service 48 31 11 7 3 0 0 80 10 391
2018 11 to 20 years in the federal public service 41 36 13 6 4 0 0 77 10 559
2018 More than 20 years in the federal public service 38 36 11 9 5 1 0 75 14 200
2017 Less than 3 years in the federal public service 61 27 7 3 2 0 0 87 5 158
2017 3 to 10 years in the federal public service 45 32 11 8 3 0 0 77 11 488
2017 11 to 20 years in the federal public service 36 37 14 8 5 0 0 73 13 618
2017 More than 20 years in the federal public service 34 34 10 12 8 0 1 70 20 218
2014 Less than 3 years in the federal public service 48 36 10 3 1 0 1 86 4 91
2014 3 to 10 years in the federal public service 33 39 13 10 4 0 0 73 14 566
2014 11 to 20 years in the federal public service 30 37 16 11 5 0 0 67 17 474
2014 More than 20 years in the federal public service 36 42 14 5 3 0 0 78 8 264
2011 Less than 3 years in the federal public service 44 34 11 7 3 0 1 79 10 221
2011 3 to 10 years in the federal public service 34 36 16 8 6 0 0 70 14 709
2011 11 to 20 years in the federal public service 29 37 16 9 8 0 0 66 18 403
2011 More than 20 years in the federal public service 30 32 18 13 7 1 0 62 20 365
2008 Less than 3 years in the federal public service 47 37 10 3 1 1 0 85 4 160
2008 3 to 10 years in the federal public service 33 43 11 8 4 0 0 76 13 370
2008 11 to 20 years in the federal public service 27 46 13 9 5 0 1 73 13 199
2008 More than 20 years in the federal public service 30 38 15 9 7 0 0 69 16 240

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 21 13 9 6 5 0 70 16 204
2018 3 to 10 years in the federal public service 40 24 17 10 6 2 0 66 16 398
2018 11 to 20 years in the federal public service 34 27 15 13 7 3 0 63 21 562
2018 More than 20 years in the federal public service 30 28 18 11 9 2 1 60 21 201
2017 Less than 3 years in the federal public service 46 17 16 8 7 5 1 67 16 158
2017 3 to 10 years in the federal public service 38 26 15 11 7 4 0 67 18 489
2017 11 to 20 years in the federal public service 31 27 18 10 10 4 1 61 20 618
2017 More than 20 years in the federal public service 31 22 19 12 12 2 2 56 25 216
2014 Less than 3 years in the federal public service 33 23 14 10 7 10 4 64 19 91
2014 3 to 10 years in the federal public service 27 25 19 15 10 3 1 54 26 567
2014 11 to 20 years in the federal public service 24 25 17 17 12 4 0 52 31 474
2014 More than 20 years in the federal public service 32 26 21 13 6 2 1 60 19 264
2011 Less than 3 years in the federal public service 37 25 18 8 8 2 3 65 16 221
2011 3 to 10 years in the federal public service 29 26 17 12 12 4 0 57 26 712
2011 11 to 20 years in the federal public service 24 28 16 17 11 4 0 55 29 403
2011 More than 20 years in the federal public service 27 23 18 15 13 3 2 52 29 365
2008 Less than 3 years in the federal public service 32 23 15 14 7 6 2 60 24 160
2008 3 to 10 years in the federal public service 25 30 18 14 7 5 0 58 23 370
2008 11 to 20 years in the federal public service 24 31 16 15 8 5 1 59 24 199
2008 More than 20 years in the federal public service 26 30 13 15 10 4 1 59 27 240
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 28 6 5 2 1 1 87 7 205
2018 3 to 10 years in the federal public service 48 29 10 6 4 3 0 80 10 395
2018 11 to 20 years in the federal public service 54 24 8 6 4 3 0 81 11 554
2018 More than 20 years in the federal public service 51 27 12 4 5 1 0 79 9 200
2017 Less than 3 years in the federal public service 62 24 5 3 3 2 1 88 6 159
2017 3 to 10 years in the federal public service 50 26 9 6 5 3 1 79 12 490
2017 11 to 20 years in the federal public service 46 29 12 7 5 1 0 76 11 618
2017 More than 20 years in the federal public service 48 29 11 6 6 1 0 78 11 218
2014 Less than 3 years in the federal public service 61 30 5 4 1 0 0 90 5 91
2014 3 to 10 years in the federal public service 50 25 11 6 5 3 1 78 11 567
2014 11 to 20 years in the federal public service 44 28 13 7 5 3 0 75 12 473
2014 More than 20 years in the federal public service 51 24 13 6 3 1 0 77 9 265
2011 Less than 3 years in the federal public service 56 25 7 5 5 2 1 83 10 221
2011 3 to 10 years in the federal public service 43 32 11 7 4 2 1 77 11 711
2011 11 to 20 years in the federal public service 44 28 11 8 4 4 1 76 13 403
2011 More than 20 years in the federal public service 42 36 10 5 6 1 1 79 11 364
2008 Less than 3 years in the federal public service 49 29 9 6 3 3 0 81 10 160
2008 3 to 10 years in the federal public service 44 29 9 7 6 4 0 77 13 370
2008 11 to 20 years in the federal public service 46 28 9 8 6 4 1 76 14 198
2008 More than 20 years in the federal public service 44 28 11 7 8 2 0 73 15 240

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 30 6 6 5 0 1 83 11 205
2018 3 to 10 years in the federal public service 48 29 9 9 5 1 0 77 14 393
2018 11 to 20 years in the federal public service 51 28 10 6 4 1 0 80 10 553
2018 More than 20 years in the federal public service 43 34 9 6 6 1 0 78 13 200
2017 Less than 3 years in the federal public service 54 31 8 3 3 1 1 86 6 157
2017 3 to 10 years in the federal public service 48 29 8 10 4 0 0 78 14 489
2017 11 to 20 years in the federal public service 45 33 10 8 3 0 0 78 11 617
2017 More than 20 years in the federal public service 47 29 7 9 7 1 0 77 16 218
2014 Less than 3 years in the federal public service 59 25 9 5 1 0 0 84 6 91
2014 3 to 10 years in the federal public service 45 30 10 10 4 0 1 76 14 567
2014 11 to 20 years in the federal public service 42 34 10 9 5 0 0 76 14 474
2014 More than 20 years in the federal public service 48 26 11 9 4 0 0 75 14 265
2011 Less than 3 years in the federal public service 54 27 7 6 6 1 0 82 11 220
2011 3 to 10 years in the federal public service 41 35 8 10 5 0 0 77 15 712
2011 11 to 20 years in the federal public service 43 35 8 11 4 0 0 78 15 403
2011 More than 20 years in the federal public service 38 39 8 8 6 1 0 77 15 364
2008 Less than 3 years in the federal public service 45 34 11 6 4 0 0 79 10 160
2008 3 to 10 years in the federal public service 41 33 8 10 7 1 1 75 17 370
2008 11 to 20 years in the federal public service 45 32 7 11 5 1 0 77 16 197
2008 More than 20 years in the federal public service 39 31 10 11 8 0 0 71 19 239

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 27 10 5 5 1 0 80 10 203
2018 3 to 10 years in the federal public service 52 25 9 8 6 0 0 77 13 396
2018 11 to 20 years in the federal public service 52 26 10 6 5 1 0 79 11 556
2018 More than 20 years in the federal public service 50 23 14 9 4 1 0 73 13 198
2017 Less than 3 years in the federal public service 63 25 3 6 2 1 0 89 8 158
2017 3 to 10 years in the federal public service 53 26 8 7 6 1 0 80 12 489
2017 11 to 20 years in the federal public service 48 28 11 8 4 0 0 76 13 617
2017 More than 20 years in the federal public service 49 26 11 7 7 0 1 75 14 218
2014 Less than 3 years in the federal public service 58 25 8 6 2 0 0 84 9 90
2014 3 to 10 years in the federal public service 52 24 9 8 6 1 0 76 14 567
2014 11 to 20 years in the federal public service 46 31 10 8 6 0 0 77 13 473
2014 More than 20 years in the federal public service 54 28 9 5 4 0 0 82 9 265

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 31 8 5 3 5 0 83 8 204
2018 3 to 10 years in the federal public service 36 35 11 7 3 6 0 76 12 397
2018 11 to 20 years in the federal public service 31 35 14 11 5 5 0 69 17 563
2018 More than 20 years in the federal public service 26 42 13 10 6 4 0 71 16 203
2017 Less than 3 years in the federal public service 59 23 7 4 1 7 0 87 5 159
2017 3 to 10 years in the federal public service 37 34 11 9 6 3 1 73 16 490
2017 11 to 20 years in the federal public service 27 34 16 10 6 6 0 65 17 618
2017 More than 20 years in the federal public service 24 40 11 12 8 5 0 67 21 218
2014 Less than 3 years in the federal public service 49 37 7 1 1 5 0 90 2 91
2014 3 to 10 years in the federal public service 32 38 13 7 5 6 0 74 12 566
2014 11 to 20 years in the federal public service 29 33 13 11 6 7 0 67 18 474
2014 More than 20 years in the federal public service 30 43 12 8 3 4 0 76 11 265
2011 Less than 3 years in the federal public service 46 28 11 6 2 6 0 80 8 220
2011 3 to 10 years in the federal public service 31 32 15 7 8 6 0 67 16 711
2011 11 to 20 years in the federal public service 28 30 16 9 10 7 0 62 21 402
2011 More than 20 years in the federal public service 29 33 13 11 10 4 0 65 22 363

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 31 11 3 3 3 0 83 6 205
2018 3 to 10 years in the federal public service 33 39 13 10 4 2 0 73 14 399
2018 11 to 20 years in the federal public service 29 35 14 13 7 2 0 66 20 561
2018 More than 20 years in the federal public service 27 38 15 10 8 2 0 67 18 203
2017 Less than 3 years in the federal public service 54 26 11 3 3 3 0 83 6 159
2017 3 to 10 years in the federal public service 36 33 14 10 7 1 0 70 16 489
2017 11 to 20 years in the federal public service 25 35 17 12 8 2 0 61 21 618
2017 More than 20 years in the federal public service 25 35 15 15 9 1 0 61 24 217
2014 Less than 3 years in the federal public service 47 34 9 3 3 3 0 84 7 91
2014 3 to 10 years in the federal public service 30 39 14 9 7 2 0 70 16 566
2014 11 to 20 years in the federal public service 24 38 18 10 8 2 0 63 18 474
2014 More than 20 years in the federal public service 30 40 17 9 3 1 0 71 12 265
2011 Less than 3 years in the federal public service 46 35 8 5 3 3 0 84 8 219
2011 3 to 10 years in the federal public service 26 36 16 10 7 4 0 65 18 711
2011 11 to 20 years in the federal public service 22 36 15 13 11 3 0 60 25 402
2011 More than 20 years in the federal public service 23 33 19 12 12 2 0 57 24 363
2008 Less than 3 years in the federal public service 50 32 11 1 2 3 1 85 3 160
2008 3 to 10 years in the federal public service 27 40 17 8 6 2 0 68 15 370
2008 11 to 20 years in the federal public service 26 37 15 12 7 2 0 65 20 199
2008 More than 20 years in the federal public service 25 41 14 10 9 1 0 67 19 240

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 37 12 7 5 6 0 75 12 202
2018 3 to 10 years in the federal public service 24 38 15 14 5 4 0 65 20 399
2018 11 to 20 years in the federal public service 20 33 16 19 8 4 0 55 28 563
2018 More than 20 years in the federal public service 15 39 19 14 9 4 0 56 24 202
2017 Less than 3 years in the federal public service 34 32 14 6 4 10 0 74 11 159
2017 3 to 10 years in the federal public service 25 31 20 13 8 3 0 58 22 490
2017 11 to 20 years in the federal public service 17 33 18 17 9 5 0 53 28 618
2017 More than 20 years in the federal public service 17 35 19 15 11 3 0 53 27 218
2014 Less than 3 years in the federal public service 38 32 13 6 4 7 0 75 11 91
2014 3 to 10 years in the federal public service 20 36 20 13 6 5 0 58 21 566
2014 11 to 20 years in the federal public service 17 35 19 14 9 5 0 55 25 474
2014 More than 20 years in the federal public service 18 42 19 15 3 3 0 62 19 265
2011 Less than 3 years in the federal public service 34 38 13 7 4 5 0 75 11 221
2011 3 to 10 years in the federal public service 14 41 17 14 7 7 0 59 23 711
2011 11 to 20 years in the federal public service 14 38 19 16 9 5 0 55 25 403
2011 More than 20 years in the federal public service 18 32 21 16 11 3 0 51 27 365
2008 Less than 3 years in the federal public service 27 38 15 10 3 8 0 70 14 160
2008 3 to 10 years in the federal public service 16 44 14 15 8 5 0 62 23 370
2008 11 to 20 years in the federal public service 11 46 14 21 6 3 0 58 28 197
2008 More than 20 years in the federal public service 10 44 16 17 9 3 0 56 27 240

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 35 9 15 9 2 0 67 24 204
2018 3 to 10 years in the federal public service 21 35 16 17 8 2 1 58 26 399
2018 11 to 20 years in the federal public service 21 34 17 18 9 1 0 56 27 563
2018 More than 20 years in the federal public service 17 39 16 15 11 1 0 57 26 204
2017 Less than 3 years in the federal public service 26 34 18 9 4 8 0 66 14 159
2017 3 to 10 years in the federal public service 24 38 15 14 8 1 0 63 22 490
2017 11 to 20 years in the federal public service 18 37 17 16 10 2 0 56 27 618
2017 More than 20 years in the federal public service 16 38 15 17 13 1 0 55 30 217
2014 Less than 3 years in the federal public service 40 27 14 7 7 4 0 70 15 91
2014 3 to 10 years in the federal public service 18 37 16 16 10 3 0 57 26 567
2014 11 to 20 years in the federal public service 15 36 11 23 11 3 0 54 35 474
2014 More than 20 years in the federal public service 16 44 16 15 8 2 0 60 23 264
2011 Less than 3 years in the federal public service 31 38 10 11 6 3 0 72 18 221
2011 3 to 10 years in the federal public service 17 39 14 17 11 2 0 57 29 710
2011 11 to 20 years in the federal public service 16 38 13 19 12 2 0 55 32 403
2011 More than 20 years in the federal public service 15 37 14 22 12 1 0 53 34 365
2008 Less than 3 years in the federal public service 31 42 8 14 2 3 0 75 17 160
2008 3 to 10 years in the federal public service 15 41 14 20 9 1 0 57 29 370
2008 11 to 20 years in the federal public service 18 41 11 21 8 2 0 60 30 199
2008 More than 20 years in the federal public service 17 43 12 16 11 1 0 60 27 238
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 36 11 8 4 0 0 77 12 206
2018 3 to 10 years in the federal public service 35 32 16 11 6 1 0 67 17 399
2018 11 to 20 years in the federal public service 33 37 13 9 7 1 0 71 16 561
2018 More than 20 years in the federal public service 31 37 14 8 9 0 0 69 17 201
2017 Less than 3 years in the federal public service 45 36 12 4 2 1 1 82 6 158
2017 3 to 10 years in the federal public service 35 36 11 11 6 0 0 71 18 490
2017 11 to 20 years in the federal public service 30 37 12 13 7 0 0 67 20 618
2017 More than 20 years in the federal public service 30 43 9 9 9 0 0 73 18 216
2014 Less than 3 years in the federal public service 44 36 6 11 3 0 0 79 14 91
2014 3 to 10 years in the federal public service 29 35 15 11 8 0 0 65 20 567
2014 11 to 20 years in the federal public service 30 30 15 16 8 0 0 61 24 473
2014 More than 20 years in the federal public service 34 37 13 11 5 0 0 70 16 264
2011 Less than 3 years in the federal public service 37 39 10 7 5 0 1 77 13 221
2011 3 to 10 years in the federal public service 30 40 13 10 7 0 0 70 17 711
2011 11 to 20 years in the federal public service 30 38 13 11 8 0 1 68 19 402
2011 More than 20 years in the federal public service 29 39 13 12 7 0 0 68 19 365

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 35 13 15 6 0 0 66 21 206
2018 3 to 10 years in the federal public service 29 42 15 10 5 0 0 71 15 399
2018 11 to 20 years in the federal public service 32 40 12 10 6 0 0 72 16 562
2018 More than 20 years in the federal public service 32 39 11 11 7 0 0 71 18 201
2017 Less than 3 years in the federal public service 29 43 13 12 3 0 0 72 15 156
2017 3 to 10 years in the federal public service 32 37 14 10 7 0 0 69 17 490
2017 11 to 20 years in the federal public service 27 40 14 14 5 0 0 67 19 616
2017 More than 20 years in the federal public service 31 37 13 11 7 0 0 68 18 216

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 11 22 16 16 7 22 5 46 32 206
2018 3 to 10 years in the federal public service 13 21 15 17 9 21 5 46 34 395
2018 11 to 20 years in the federal public service 15 25 17 14 8 17 5 51 28 564
2018 More than 20 years in the federal public service 16 33 15 11 8 15 2 60 22 203
2017 Less than 3 years in the federal public service 17 16 10 9 5 37 6 57 25 158
2017 3 to 10 years in the federal public service 13 18 18 15 9 23 4 42 33 490
2017 11 to 20 years in the federal public service 15 24 17 14 10 16 4 48 31 618
2017 More than 20 years in the federal public service 17 29 16 12 11 13 3 54 27 218
2014 Less than 3 years in the federal public service 21 15 12 10 8 30 4 55 27 91
2014 3 to 10 years in the federal public service 13 23 14 17 12 18 2 46 37 566
2014 11 to 20 years in the federal public service 15 23 17 12 11 17 4 49 29 474
2014 More than 20 years in the federal public service 18 32 17 13 10 8 2 55 26 265

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 33 9 8 3 0 1 79 12 205
2018 3 to 10 years in the federal public service 43 28 12 11 5 1 1 72 16 396
2018 11 to 20 years in the federal public service 45 31 11 6 5 2 0 78 11 553
2018 More than 20 years in the federal public service 40 33 12 9 5 0 0 73 14 199
2017 Less than 3 years in the federal public service 51 28 12 4 4 1 1 80 8 159
2017 3 to 10 years in the federal public service 43 31 10 8 6 1 0 75 14 490
2017 11 to 20 years in the federal public service 40 35 12 9 4 0 0 75 13 618
2017 More than 20 years in the federal public service 42 36 7 9 6 0 0 78 15 217
2014 Less than 3 years in the federal public service 48 34 9 4 3 0 2 83 8 91
2014 3 to 10 years in the federal public service 42 33 9 9 6 1 0 76 15 566
2014 11 to 20 years in the federal public service 38 33 13 11 5 0 1 72 15 474
2014 More than 20 years in the federal public service 42 32 10 9 5 1 1 76 14 265
2011 Less than 3 years in the federal public service 45 34 9 3 7 0 0 80 10 221
2011 3 to 10 years in the federal public service 38 37 11 8 5 1 0 76 14 712
2011 11 to 20 years in the federal public service 38 35 10 11 5 1 0 74 16 403
2011 More than 20 years in the federal public service 36 37 10 10 7 1 0 73 17 363
2008 Less than 3 years in the federal public service 38 38 8 12 3 0 1 77 15 160
2008 3 to 10 years in the federal public service 35 37 12 11 5 1 0 72 16 370
2008 11 to 20 years in the federal public service 37 37 11 8 7 0 1 74 15 198
2008 More than 20 years in the federal public service 37 33 10 10 9 0 1 71 19 240

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 49 8 0 0 0 8 91 0 11
2018 3 to 10 years in the federal public service 36 25 17 3 3 3 12 72 8 70
2018 11 to 20 years in the federal public service 38 28 15 7 4 1 7 72 11 221
2018 More than 20 years in the federal public service 31 41 8 10 1 2 7 79 12 89
2017 3 to 10 years in the federal public service 33 29 14 5 5 4 11 72 11 83
2017 11 to 20 years in the federal public service 29 32 13 8 5 5 8 70 15 246
2017 More than 20 years in the federal public service 25 38 12 8 5 3 7 71 15 94
2014 3 to 10 years in the federal public service 42 29 9 7 3 5 4 78 12 91
2014 11 to 20 years in the federal public service 43 25 11 4 2 4 10 80 7 154
2014 More than 20 years in the federal public service 48 26 8 7 2 3 7 82 9 120

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 46 15 11 5 0 1 68 17 207
2018 3 to 10 years in the federal public service 24 45 11 14 4 1 1 70 19 397
2018 11 to 20 years in the federal public service 31 39 13 12 3 1 1 71 15 563
2018 More than 20 years in the federal public service 25 45 12 12 4 0 1 72 16 204
2017 Less than 3 years in the federal public service 27 44 10 12 5 2 0 72 17 159
2017 3 to 10 years in the federal public service 26 43 12 13 5 0 0 70 18 489
2017 11 to 20 years in the federal public service 31 37 14 13 5 0 1 68 18 618
2017 More than 20 years in the federal public service 29 41 10 12 6 0 2 71 19 218
2014 Less than 3 years in the federal public service 34 33 11 16 5 0 1 68 20 91
2014 3 to 10 years in the federal public service 30 38 13 14 5 0 0 68 19 565
2014 11 to 20 years in the federal public service 31 37 13 13 4 0 2 69 17 473
2014 More than 20 years in the federal public service 41 33 12 7 4 0 2 76 12 264
2011 Less than 3 years in the federal public service 33 35 11 13 4 0 3 71 18 221
2011 3 to 10 years in the federal public service 31 40 13 10 5 1 1 72 15 713
2011 11 to 20 years in the federal public service 32 41 10 9 6 0 1 74 15 403
2011 More than 20 years in the federal public service 36 37 12 8 5 0 3 74 13 365
2008 Less than 3 years in the federal public service 34 39 12 9 3 2 1 74 13 160
2008 3 to 10 years in the federal public service 29 38 16 10 5 1 1 69 15 370
2008 11 to 20 years in the federal public service 26 42 13 11 7 1 2 69 18 200
2008 More than 20 years in the federal public service 29 39 15 7 8 0 2 70 15 240

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 35 13 9 4 0 0 74 13 206
2018 3 to 10 years in the federal public service 41 39 9 7 3 0 0 80 10 399
2018 11 to 20 years in the federal public service 45 38 7 7 3 0 0 83 10 562
2018 More than 20 years in the federal public service 50 36 5 5 3 0 0 86 8 204
2017 Less than 3 years in the federal public service 32 39 14 11 4 0 0 71 15 159
2017 3 to 10 years in the federal public service 41 39 10 7 3 0 0 80 10 489
2017 11 to 20 years in the federal public service 42 38 11 6 2 0 0 80 9 617
2017 More than 20 years in the federal public service 46 43 4 4 3 0 0 89 7 216
2014 Less than 3 years in the federal public service 34 47 3 6 9 1 0 82 15 91
2014 3 to 10 years in the federal public service 35 40 10 9 5 0 0 75 14 567
2014 11 to 20 years in the federal public service 45 38 9 6 2 0 0 84 7 474
2014 More than 20 years in the federal public service 51 35 9 3 2 0 0 86 4 265
2011 Less than 3 years in the federal public service 38 36 10 10 6 0 1 74 16 220
2011 3 to 10 years in the federal public service 39 36 11 8 6 0 0 75 14 713
2011 11 to 20 years in the federal public service 45 36 9 6 3 0 0 81 10 403
2011 More than 20 years in the federal public service 50 34 8 7 2 0 0 83 9 365
2008 Less than 3 years in the federal public service 28 38 15 14 5 0 0 67 19 159
2008 3 to 10 years in the federal public service 33 40 8 15 4 0 0 73 19 370
2008 11 to 20 years in the federal public service 38 40 8 8 5 0 0 79 13 200
2008 More than 20 years in the federal public service 43 35 10 8 4 0 0 79 11 240

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 41 6 10 3 0 0 81 13 207
2018 3 to 10 years in the federal public service 45 41 9 4 1 0 0 85 5 395
2018 11 to 20 years in the federal public service 52 35 5 6 1 0 0 88 7 553
2018 More than 20 years in the federal public service 59 30 6 3 1 0 0 89 5 203
2017 Less than 3 years in the federal public service 38 43 8 11 1 0 0 80 12 158
2017 3 to 10 years in the federal public service 50 37 6 4 3 0 0 87 7 488
2017 11 to 20 years in the federal public service 51 35 8 4 2 0 0 86 6 617
2017 More than 20 years in the federal public service 52 38 4 3 2 0 0 90 6 216
2014 Less than 3 years in the federal public service 44 38 10 3 5 0 0 82 8 91
2014 3 to 10 years in the federal public service 43 38 8 7 3 0 0 81 11 566
2014 11 to 20 years in the federal public service 52 36 6 5 1 0 0 88 6 474
2014 More than 20 years in the federal public service 58 31 6 3 2 0 0 89 5 265
2011 Less than 3 years in the federal public service 41 37 10 7 5 0 0 78 12 221
2011 3 to 10 years in the federal public service 45 37 8 6 4 0 0 82 10 713
2011 11 to 20 years in the federal public service 53 37 3 6 1 0 0 90 7 403
2011 More than 20 years in the federal public service 57 32 5 3 2 0 0 90 5 365
2008 Less than 3 years in the federal public service 35 41 10 9 4 0 0 77 13 160
2008 3 to 10 years in the federal public service 39 42 7 8 4 0 0 81 12 370
2008 11 to 20 years in the federal public service 53 35 8 3 0 0 1 89 4 200
2008 More than 20 years in the federal public service 49 37 8 3 3 0 0 86 6 240

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 32 14 7 5 4 1 71 13 205
2018 3 to 10 years in the federal public service 30 35 13 10 8 3 0 67 19 398
2018 11 to 20 years in the federal public service 29 32 14 15 7 2 0 63 22 561
2018 More than 20 years in the federal public service 20 42 19 9 8 2 0 63 18 199
2017 Less than 3 years in the federal public service 35 34 12 6 1 10 1 79 8 158
2017 3 to 10 years in the federal public service 33 36 10 12 7 2 0 70 20 490
2017 11 to 20 years in the federal public service 28 35 15 13 6 3 0 65 20 617
2017 More than 20 years in the federal public service 24 40 10 14 10 1 0 65 24 216
2014 Less than 3 years in the federal public service 40 28 14 8 4 2 4 72 13 91
2014 3 to 10 years in the federal public service 27 34 13 15 8 3 0 63 24 567
2014 11 to 20 years in the federal public service 26 32 17 14 7 3 1 61 22 473
2014 More than 20 years in the federal public service 24 41 18 10 4 3 0 66 15 265
2011 Less than 3 years in the federal public service 40 27 12 9 4 8 1 73 14 221
2011 3 to 10 years in the federal public service 28 36 16 9 8 2 0 65 18 711
2011 11 to 20 years in the federal public service 27 37 14 12 9 1 0 65 21 403
2011 More than 20 years in the federal public service 24 38 17 10 7 3 0 64 18 365
2008 Less than 3 years in the federal public service 34 33 15 8 2 6 2 73 11 160
2008 3 to 10 years in the federal public service 26 37 14 12 8 2 1 66 20 369
2008 11 to 20 years in the federal public service 28 38 14 8 10 2 0 68 18 200
2008 More than 20 years in the federal public service 23 35 18 10 10 3 1 61 21 240

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 32 12 9 7 5 1 70 17 203
2018 3 to 10 years in the federal public service 29 29 13 12 13 2 1 60 26 395
2018 11 to 20 years in the federal public service 24 29 16 15 13 2 1 55 29 560
2018 More than 20 years in the federal public service 16 26 18 16 18 1 4 44 37 199
2017 Less than 3 years in the federal public service 36 26 10 13 3 10 2 71 18 158
2017 3 to 10 years in the federal public service 27 28 11 16 13 4 0 58 31 488
2017 11 to 20 years in the federal public service 23 26 15 16 16 2 1 51 34 615
2017 More than 20 years in the federal public service 14 29 18 15 17 0 7 47 34 217
2014 Less than 3 years in the federal public service 26 28 12 11 6 4 13 65 20 91
2014 3 to 10 years in the federal public service 22 26 13 18 19 2 1 49 38 567
2014 11 to 20 years in the federal public service 16 27 14 21 18 3 2 45 41 474
2014 More than 20 years in the federal public service 17 22 19 18 14 3 9 43 36 265
2011 Less than 3 years in the federal public service 29 26 14 10 11 3 7 61 23 221
2011 3 to 10 years in the federal public service 19 29 13 14 19 4 1 51 35 713
2011 11 to 20 years in the federal public service 15 27 15 21 17 3 1 44 40 403
2011 More than 20 years in the federal public service 11 25 14 22 21 2 6 39 46 365
2008 Less than 3 years in the federal public service 37 38 8 7 4 3 3 80 12 159
2008 3 to 10 years in the federal public service 27 34 11 14 12 1 1 62 27 370
2008 11 to 20 years in the federal public service 24 30 12 16 16 2 0 55 32 200
2008 More than 20 years in the federal public service 15 29 15 17 19 1 4 46 38 238

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 37 10 10 5 1 0 75 14 205
2018 3 to 10 years in the federal public service 36 39 11 10 4 0 0 75 14 394
2018 11 to 20 years in the federal public service 42 38 8 7 5 0 0 80 12 557
2018 More than 20 years in the federal public service 36 39 10 9 6 0 0 75 15 201
2017 Less than 3 years in the federal public service 37 39 10 13 1 1 0 76 14 159
2017 3 to 10 years in the federal public service 37 36 12 10 4 1 0 73 15 490
2017 11 to 20 years in the federal public service 36 38 10 10 6 0 0 74 16 615
2017 More than 20 years in the federal public service 30 43 8 12 7 0 0 73 19 218
2014 Less than 3 years in the federal public service 30 49 11 10 0 0 0 79 10 91
2014 3 to 10 years in the federal public service 28 42 12 11 7 0 0 70 18 567
2014 11 to 20 years in the federal public service 33 37 11 14 5 0 0 69 19 473
2014 More than 20 years in the federal public service 34 45 9 9 4 0 0 79 12 264
2011 Less than 3 years in the federal public service 35 43 8 8 4 0 1 79 13 220
2011 3 to 10 years in the federal public service 32 41 12 10 4 0 0 73 15 713
2011 11 to 20 years in the federal public service 35 40 11 9 4 0 0 76 13 403
2011 More than 20 years in the federal public service 34 45 8 6 7 0 0 79 13 365

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 39 9 5 3 1 0 83 8 206
2018 3 to 10 years in the federal public service 41 33 12 9 4 0 0 75 13 392
2018 11 to 20 years in the federal public service 45 32 9 8 5 1 0 78 13 555
2018 More than 20 years in the federal public service 37 37 12 9 5 0 0 73 15 202
2017 Less than 3 years in the federal public service 44 34 11 9 3 0 0 77 12 158
2017 3 to 10 years in the federal public service 40 34 13 8 5 0 0 74 13 489
2017 11 to 20 years in the federal public service 39 37 10 9 6 0 0 75 15 616
2017 More than 20 years in the federal public service 32 40 9 11 8 0 0 72 18 217
2014 Less than 3 years in the federal public service 46 32 12 6 2 0 1 79 9 91
2014 3 to 10 years in the federal public service 36 34 14 9 6 0 0 71 16 567
2014 11 to 20 years in the federal public service 34 34 15 11 6 0 0 68 17 472
2014 More than 20 years in the federal public service 35 42 12 6 5 0 0 77 11 265

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 36 15 9 2 1 0 74 11 206
2018 3 to 10 years in the federal public service 39 39 10 8 3 0 0 79 11 392
2018 11 to 20 years in the federal public service 39 35 9 11 6 0 0 74 16 561
2018 More than 20 years in the federal public service 36 38 13 9 4 0 0 74 13 200
2017 Less than 3 years in the federal public service 44 40 10 4 1 0 1 85 5 159
2017 3 to 10 years in the federal public service 37 38 12 8 4 0 0 76 12 490
2017 11 to 20 years in the federal public service 36 36 12 11 4 0 0 72 16 615
2017 More than 20 years in the federal public service 31 41 12 10 6 0 0 72 16 217
2014 Less than 3 years in the federal public service 38 39 15 2 1 2 4 81 3 91
2014 3 to 10 years in the federal public service 35 34 14 11 4 0 1 71 15 567
2014 11 to 20 years in the federal public service 36 35 13 9 5 0 1 72 14 473
2014 More than 20 years in the federal public service 36 44 9 7 4 0 0 80 12 263
2011 Less than 3 years in the federal public service 44 38 10 5 1 1 1 83 7 220
2011 3 to 10 years in the federal public service 38 42 11 6 2 1 0 81 8 712
2011 11 to 20 years in the federal public service 38 38 11 8 4 1 0 77 12 402
2011 More than 20 years in the federal public service 39 41 10 5 4 1 0 81 9 365

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 34 40 13 5 3 5 0 78 9 206
2018 3 to 10 years in the federal public service 30 40 15 8 4 3 0 72 12 396
2018 11 to 20 years in the federal public service 31 38 18 5 5 4 0 71 11 562
2018 More than 20 years in the federal public service 26 39 16 12 5 2 1 66 17 202
2017 Less than 3 years in the federal public service 37 32 15 10 1 5 0 73 11 156
2017 3 to 10 years in the federal public service 31 35 16 10 5 3 0 68 15 488
2017 11 to 20 years in the federal public service 25 39 17 9 5 4 0 67 15 618
2017 More than 20 years in the federal public service 23 44 18 9 5 2 0 68 13 217

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 49 32 11 4 3 1 2 82 7 207
2018 3 to 10 years in the federal public service 46 33 8 9 4 0 0 79 13 399
2018 11 to 20 years in the federal public service 49 31 8 8 5 0 0 80 12 562
2018 More than 20 years in the federal public service 45 34 7 9 5 0 0 79 14 204
2017 Less than 3 years in the federal public service 65 23 6 3 2 2 0 89 5 159
2017 3 to 10 years in the federal public service 46 31 10 9 4 0 0 77 13 488
2017 11 to 20 years in the federal public service 45 30 9 10 6 1 0 75 16 617
2017 More than 20 years in the federal public service 42 36 9 8 5 0 0 78 13 216
2014 Less than 3 years in the federal public service 51 27 12 5 1 0 3 80 7 91
2014 3 to 10 years in the federal public service 42 34 9 11 4 0 0 76 15 566
2014 11 to 20 years in the federal public service 41 32 10 12 4 1 0 74 16 474
2014 More than 20 years in the federal public service 41 35 11 8 4 0 1 76 13 263
2011 Less than 3 years in the federal public service 51 31 7 4 2 1 4 86 7 221
2011 3 to 10 years in the federal public service 43 37 8 7 4 0 0 80 11 711
2011 11 to 20 years in the federal public service 43 36 6 10 4 1 1 80 14 403
2011 More than 20 years in the federal public service 39 41 10 7 3 0 1 80 10 365

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 31 12 7 3 0 0 78 10 207
2018 3 to 10 years in the federal public service 22 38 24 11 5 0 0 61 15 398
2018 11 to 20 years in the federal public service 23 31 21 15 9 0 1 54 25 564
2018 More than 20 years in the federal public service 24 30 20 17 9 0 0 54 26 204
2017 Less than 3 years in the federal public service 50 33 13 3 1 0 0 83 4 159
2017 3 to 10 years in the federal public service 30 37 20 10 4 0 0 67 14 490
2017 11 to 20 years in the federal public service 19 40 19 13 8 0 0 60 21 619
2017 More than 20 years in the federal public service 22 34 24 13 5 0 2 56 19 218
2014 Less than 3 years in the federal public service 45 37 15 1 1 0 0 82 2 91
2014 3 to 10 years in the federal public service 31 41 17 7 3 0 0 73 10 567
2014 11 to 20 years in the federal public service 25 37 20 11 6 0 0 63 17 474
2014 More than 20 years in the federal public service 26 35 19 12 7 0 1 61 20 265
2011 Less than 3 years in the federal public service 44 35 13 4 3 0 2 80 7 221
2011 3 to 10 years in the federal public service 32 38 19 7 4 0 0 70 11 713
2011 11 to 20 years in the federal public service 22 36 19 13 8 0 1 59 21 403
2011 More than 20 years in the federal public service 25 33 21 11 9 0 1 59 20 364
2008 Less than 3 years in the federal public service 37 39 18 5 1 0 0 75 6 159
2008 3 to 10 years in the federal public service 21 33 27 13 6 0 0 54 19 370
2008 11 to 20 years in the federal public service 15 34 27 12 11 0 0 49 23 200
2008 More than 20 years in the federal public service 17 33 23 17 10 0 0 50 26 240

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 40 26 34 207
2018 3 to 10 years in the federal public service 47 21 32 399
2018 11 to 20 years in the federal public service 47 24 30 565
2018 More than 20 years in the federal public service 43 21 36 203
2017 Less than 3 years in the federal public service 51 16 32 159
2017 3 to 10 years in the federal public service 44 22 34 490
2017 11 to 20 years in the federal public service 45 25 30 618
2017 More than 20 years in the federal public service 41 27 31 218
2014 Less than 3 years in the federal public service 36 28 36 91
2014 3 to 10 years in the federal public service 48 19 33 567
2014 11 to 20 years in the federal public service 46 22 32 474
2014 More than 20 years in the federal public service 45 28 27 265
2011 Less than 3 years in the federal public service 43 25 32 220
2011 3 to 10 years in the federal public service 48 21 31 713
2011 11 to 20 years in the federal public service 48 24 28 403
2011 More than 20 years in the federal public service 43 28 29 363

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in the federal public service 0 29 30 7 26 9 84
2018 3 to 10 years in the federal public service 3 35 46 4 3 9 190
2018 11 to 20 years in the federal public service 6 28 56 4 0 6 268
2018 More than 20 years in the federal public service 38 16 37 2 5 2 86
2017 Less than 3 years in the federal public service 0 11 26 5 52 6 78
2017 3 to 10 years in the federal public service 4 37 48 3 4 4 215
2017 11 to 20 years in the federal public service 3 24 62 3 0 7 281
2017 More than 20 years in the federal public service 44 7 39 0 8 2 90
2014 Less than 3 years in the federal public service 0 13 31 12 9999 44 32
2014 3 to 10 years in the federal public service 1 25 59 7 9999 8 271
2014 11 to 20 years in the federal public service 4 16 66 7 9999 7 216
2014 More than 20 years in the federal public service 37 12 41 1 9999 9 119
2011 Less than 3 years in the federal public service 2 25 39 11 9999 23 95
2011 3 to 10 years in the federal public service 1 25 61 6 9999 6 341
2011 11 to 20 years in the federal public service 3 22 64 3 9999 8 196
2011 More than 20 years in the federal public service 44 8 37 7 9999 4 158
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 53 36 5 3 2 0 1 90 5 206
2018 3 to 10 years in the federal public service 49 39 7 2 2 0 0 88 5 396
2018 11 to 20 years in the federal public service 53 36 4 4 1 0 0 90 6 561
2018 More than 20 years in the federal public service 50 35 8 4 3 0 0 85 8 202
2017 Less than 3 years in the federal public service 46 37 10 4 2 0 0 84 7 158
2017 3 to 10 years in the federal public service 46 39 8 4 3 0 0 85 6 490
2017 11 to 20 years in the federal public service 43 40 8 7 3 0 0 83 9 616
2017 More than 20 years in the federal public service 45 35 10 7 4 0 0 80 10 215
2014 Less than 3 years in the federal public service 36 56 8 0 0 0 0 92 0 91
2014 3 to 10 years in the federal public service 44 39 8 5 3 0 0 84 8 567
2014 11 to 20 years in the federal public service 46 37 10 4 2 0 0 84 6 474
2014 More than 20 years in the federal public service 56 32 7 4 2 0 0 88 6 264
2011 Less than 3 years in the federal public service 43 41 7 7 2 0 0 83 9 221
2011 3 to 10 years in the federal public service 42 42 8 5 3 0 0 84 8 711
2011 11 to 20 years in the federal public service 45 38 9 6 1 0 0 84 7 402
2011 More than 20 years in the federal public service 46 37 7 6 3 1 0 83 9 365
2008 Less than 3 years in the federal public service 43 42 9 2 3 1 0 85 5 159
2008 3 to 10 years in the federal public service 42 40 9 6 2 1 0 83 8 369
2008 11 to 20 years in the federal public service 49 39 4 5 3 0 0 88 8 199
2008 More than 20 years in the federal public service 52 31 8 4 5 0 0 83 9 240

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 36 39 11 8 4 1 1 77 12 205
2018 3 to 10 years in the federal public service 27 48 14 7 3 1 0 76 10 396
2018 11 to 20 years in the federal public service 28 42 18 8 3 0 0 70 11 562
2018 More than 20 years in the federal public service 22 48 16 10 3 1 0 71 13 202
2017 Less than 3 years in the federal public service 30 51 9 3 3 4 0 84 6 159
2017 3 to 10 years in the federal public service 33 44 14 7 3 1 0 77 9 488
2017 11 to 20 years in the federal public service 29 44 15 8 4 0 0 74 12 618
2017 More than 20 years in the federal public service 27 45 14 11 2 1 0 73 13 218
2014 Less than 3 years in the federal public service 33 46 8 7 2 3 0 81 10 91
2014 3 to 10 years in the federal public service 29 44 15 9 2 2 0 74 11 566
2014 11 to 20 years in the federal public service 25 41 18 11 3 2 0 67 14 474
2014 More than 20 years in the federal public service 25 48 17 8 2 2 0 74 9 265
2011 Less than 3 years in the federal public service 48 32 12 3 3 2 0 82 6 221
2011 3 to 10 years in the federal public service 32 41 14 7 3 3 0 75 11 712
2011 11 to 20 years in the federal public service 27 41 12 12 4 2 0 70 17 402
2011 More than 20 years in the federal public service 30 44 11 10 5 1 0 75 14 364

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 12 19 35 24 7 2 2 32 32 205
2018 3 to 10 years in the federal public service 10 28 39 16 5 1 1 21 39 396
2018 11 to 20 years in the federal public service 12 29 35 18 5 1 1 23 41 566
2018 More than 20 years in the federal public service 11 35 34 14 5 0 1 19 46 201
2017 Less than 3 years in the federal public service 9 17 33 21 16 1 3 38 27 159
2017 3 to 10 years in the federal public service 11 26 37 19 6 1 1 25 37 488
2017 11 to 20 years in the federal public service 17 28 35 14 5 0 2 19 45 617
2017 More than 20 years in the federal public service 14 33 34 13 6 0 1 19 47 215
2014 Less than 3 years in the federal public service 6 20 39 17 14 0 4 32 28 91
2014 3 to 10 years in the federal public service 9 24 41 17 7 1 2 24 34 565
2014 11 to 20 years in the federal public service 13 26 39 16 5 0 1 21 39 473
2014 More than 20 years in the federal public service 9 26 44 13 6 0 2 19 36 265
2011 Less than 3 years in the federal public service 5 27 30 18 13 1 6 33 35 221
2011 3 to 10 years in the federal public service 11 24 40 15 7 2 2 22 36 712
2011 11 to 20 years in the federal public service 16 25 39 13 3 1 2 17 43 403
2011 More than 20 years in the federal public service 10 33 39 12 5 0 1 17 44 364
2008 Less than 3 years in the federal public service 6 15 39 27 7 1 3 36 22 159
2008 3 to 10 years in the federal public service 10 29 40 15 5 0 1 20 40 369
2008 11 to 20 years in the federal public service 9 33 39 15 3 1 1 18 42 199
2008 More than 20 years in the federal public service 12 32 44 9 2 0 1 12 44 240

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 7 15 19 30 21 5 3 56 24 204
2018 3 to 10 years in the federal public service 7 14 30 32 12 2 2 46 22 393
2018 11 to 20 years in the federal public service 7 17 32 27 12 2 2 41 25 562
2018 More than 20 years in the federal public service 9 19 26 31 12 2 2 45 28 202
2017 Less than 3 years in the federal public service 6 9 17 25 32 4 6 64 17 158
2017 3 to 10 years in the federal public service 7 16 27 28 17 2 3 47 24 489
2017 11 to 20 years in the federal public service 9 18 28 28 12 2 4 42 29 612
2017 More than 20 years in the federal public service 7 18 28 26 15 1 5 43 27 213
2014 Less than 3 years in the federal public service 3 13 22 31 23 4 5 59 17 91
2014 3 to 10 years in the federal public service 6 13 26 34 15 3 3 52 20 566
2014 11 to 20 years in the federal public service 8 17 28 29 12 2 4 44 26 473
2014 More than 20 years in the federal public service 5 18 28 28 15 2 4 46 24 264
2011 Less than 3 years in the federal public service 5 11 24 25 23 5 8 55 18 221
2011 3 to 10 years in the federal public service 7 16 30 27 15 3 3 44 24 713
2011 11 to 20 years in the federal public service 12 17 29 28 9 2 4 39 30 402
2011 More than 20 years in the federal public service 8 24 30 25 10 1 2 36 33 360
2008 Less than 3 years in the federal public service 6 8 24 33 21 4 4 59 15 159
2008 3 to 10 years in the federal public service 6 18 32 30 12 1 2 43 25 367
2008 11 to 20 years in the federal public service 8 19 37 25 7 1 2 33 29 199
2008 More than 20 years in the federal public service 8 23 34 24 8 0 3 33 32 240

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 17 20 27 16 15 4 2 33 39 202
2018 3 to 10 years in the federal public service 14 22 31 22 8 1 2 31 37 394
2018 11 to 20 years in the federal public service 18 21 32 18 8 1 2 27 40 565
2018 More than 20 years in the federal public service 20 25 29 17 6 1 2 24 47 202
2017 Less than 3 years in the federal public service 15 17 29 16 13 5 5 32 35 159
2017 3 to 10 years in the federal public service 15 23 30 21 9 1 2 30 39 486
2017 11 to 20 years in the federal public service 17 25 30 19 6 1 2 26 43 614
2017 More than 20 years in the federal public service 21 25 26 17 7 1 2 25 48 216
2014 Less than 3 years in the federal public service 12 25 28 16 12 4 4 30 40 91
2014 3 to 10 years in the federal public service 18 23 31 16 9 1 2 25 43 567
2014 11 to 20 years in the federal public service 22 26 28 16 6 1 1 22 49 473
2014 More than 20 years in the federal public service 19 21 32 19 6 0 2 25 42 264
2011 Less than 3 years in the federal public service 15 19 26 14 17 3 6 34 37 221
2011 3 to 10 years in the federal public service 18 24 31 16 7 1 2 23 44 713
2011 11 to 20 years in the federal public service 23 22 28 16 8 1 2 25 47 402
2011 More than 20 years in the federal public service 25 26 30 11 6 1 2 17 52 363
2008 Less than 3 years in the federal public service 15 14 35 20 10 4 2 33 30 159
2008 3 to 10 years in the federal public service 13 31 32 17 6 1 1 23 44 367
2008 11 to 20 years in the federal public service 18 19 36 19 6 2 1 26 37 198
2008 More than 20 years in the federal public service 21 26 32 14 3 0 2 18 49 240

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 7 11 32 29 17 2 2 48 19 202
2018 3 to 10 years in the federal public service 10 23 40 21 4 1 1 25 33 390
2018 11 to 20 years in the federal public service 15 25 37 16 6 0 1 22 41 559
2018 More than 20 years in the federal public service 20 27 35 10 5 0 2 16 48 201
2017 Less than 3 years in the federal public service 9 5 25 30 23 3 3 58 16 159
2017 3 to 10 years in the federal public service 10 23 39 19 8 0 1 27 34 485
2017 11 to 20 years in the federal public service 15 26 35 17 5 1 1 22 42 616
2017 More than 20 years in the federal public service 13 24 41 12 8 0 1 20 38 213
2014 Less than 3 years in the federal public service 1 8 26 40 19 0 6 63 10 91
2014 3 to 10 years in the federal public service 9 21 39 22 7 1 1 30 30 565
2014 11 to 20 years in the federal public service 14 22 40 17 5 0 1 22 37 472
2014 More than 20 years in the federal public service 8 28 41 17 4 0 2 21 37 262
2011 Less than 3 years in the federal public service 4 13 29 27 21 0 6 52 18 221
2011 3 to 10 years in the federal public service 11 20 37 23 8 1 1 32 31 711
2011 11 to 20 years in the federal public service 16 26 33 17 5 0 2 22 44 402
2011 More than 20 years in the federal public service 11 30 37 16 4 1 1 20 42 362
2008 Less than 3 years in the federal public service 8 8 31 34 14 2 4 50 17 159
2008 3 to 10 years in the federal public service 9 28 35 21 5 0 1 27 38 368
2008 11 to 20 years in the federal public service 11 26 43 15 4 0 1 20 37 199
2008 More than 20 years in the federal public service 12 25 44 15 3 0 1 19 37 239

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 8 19 20 31 16 4 2 50 28 205
2018 3 to 10 years in the federal public service 16 25 31 20 5 1 3 26 42 394
2018 11 to 20 years in the federal public service 23 29 25 14 6 1 2 21 53 563
2018 More than 20 years in the federal public service 21 31 26 14 6 0 2 20 53 202
2017 Less than 3 years in the federal public service 12 12 17 25 22 4 8 53 28 159
2017 3 to 10 years in the federal public service 17 25 32 16 7 0 2 24 43 487
2017 11 to 20 years in the federal public service 23 33 23 12 6 1 2 18 58 614
2017 More than 20 years in the federal public service 22 29 27 11 6 0 4 18 54 217
2014 Less than 3 years in the federal public service 5 13 16 31 21 4 10 60 21 91
2014 3 to 10 years in the federal public service 14 29 29 17 8 1 3 26 44 565
2014 11 to 20 years in the federal public service 19 28 26 16 7 1 3 24 49 473
2014 More than 20 years in the federal public service 13 25 36 14 9 0 2 24 40 265
2011 Less than 3 years in the federal public service 7 15 28 20 21 3 7 45 24 221
2011 3 to 10 years in the federal public service 13 25 28 19 9 2 3 30 40 713
2011 11 to 20 years in the federal public service 22 25 28 16 5 1 4 22 49 403
2011 More than 20 years in the federal public service 15 31 34 14 4 0 2 18 48 364
2008 Less than 3 years in the federal public service 5 11 25 32 14 5 7 54 18 158
2008 3 to 10 years in the federal public service 15 22 31 21 9 1 2 31 38 367
2008 11 to 20 years in the federal public service 19 24 31 15 7 1 3 23 45 199
2008 More than 20 years in the federal public service 15 32 34 13 3 0 3 17 48 240

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 12 19 24 16 18 6 3 38 35 204
2018 3 to 10 years in the federal public service 11 26 30 24 6 1 2 31 38 393
2018 11 to 20 years in the federal public service 15 22 31 20 7 2 2 29 39 559
2018 More than 20 years in the federal public service 14 22 29 25 6 1 3 33 37 200
2017 Less than 3 years in the federal public service 9 11 29 17 20 8 6 42 23 158
2017 3 to 10 years in the federal public service 12 21 33 19 10 2 3 31 35 486
2017 11 to 20 years in the federal public service 13 21 30 21 10 2 3 33 36 614
2017 More than 20 years in the federal public service 13 16 34 20 12 1 3 34 30 215
2014 Less than 3 years in the federal public service 6 10 19 25 20 10 10 56 20 90
2014 3 to 10 years in the federal public service 10 15 31 25 12 2 4 40 27 567
2014 11 to 20 years in the federal public service 7 18 31 27 12 1 4 42 26 473
2014 More than 20 years in the federal public service 9 13 34 27 12 1 4 41 23 265
2011 Less than 3 years in the federal public service 7 13 22 25 20 6 7 51 23 221
2011 3 to 10 years in the federal public service 10 16 29 24 15 3 4 41 28 713
2011 11 to 20 years in the federal public service 12 20 30 23 7 2 5 33 34 403
2011 More than 20 years in the federal public service 10 25 35 20 7 1 3 27 36 364
2008 Less than 3 years in the federal public service 10 20 24 24 14 6 4 41 32 159
2008 3 to 10 years in the federal public service 13 29 27 18 7 3 3 26 45 367
2008 11 to 20 years in the federal public service 16 28 31 17 5 1 2 22 46 199
2008 More than 20 years in the federal public service 19 29 30 15 4 0 2 20 49 240

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 12 23 27 15 14 7 1 31 39 203
2018 3 to 10 years in the federal public service 12 25 34 19 7 2 2 27 38 392
2018 11 to 20 years in the federal public service 15 25 36 18 6 1 1 24 40 563
2018 More than 20 years in the federal public service 15 30 32 16 4 1 1 21 46 202
2017 Less than 3 years in the federal public service 16 13 31 16 16 4 3 35 32 159
2017 3 to 10 years in the federal public service 14 19 34 19 8 2 4 29 35 487
2017 11 to 20 years in the federal public service 14 24 34 19 6 2 2 26 39 615
2017 More than 20 years in the federal public service 16 23 37 10 10 1 2 20 41 216
2014 Less than 3 years in the federal public service 7 19 32 18 13 5 6 34 30 91
2014 3 to 10 years in the federal public service 14 21 35 19 7 2 2 27 36 566
2014 11 to 20 years in the federal public service 16 22 35 17 6 1 2 23 40 474
2014 More than 20 years in the federal public service 14 22 40 14 6 0 4 20 38 265

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 27 6 14 5 0 1 75 19 206
2018 3 to 10 years in the federal public service 46 30 7 11 5 1 0 77 17 398
2018 11 to 20 years in the federal public service 48 29 9 8 6 0 0 78 14 563
2018 More than 20 years in the federal public service 47 31 9 5 9 0 0 78 13 203
2017 Less than 3 years in the federal public service 56 26 9 6 3 0 0 82 9 158
2017 3 to 10 years in the federal public service 46 28 9 11 6 0 0 74 17 489
2017 11 to 20 years in the federal public service 48 26 8 10 7 1 0 75 16 618
2017 More than 20 years in the federal public service 45 33 7 7 7 1 0 78 15 218
2014 Less than 3 years in the federal public service 52 29 8 10 1 0 0 82 11 91
2014 3 to 10 years in the federal public service 46 27 11 7 8 1 0 74 15 567
2014 11 to 20 years in the federal public service 47 27 8 10 7 1 0 75 17 474
2014 More than 20 years in the federal public service 52 26 7 8 6 1 0 79 14 265

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 32 5 3 2 0 0 90 5 206
2018 3 to 10 years in the federal public service 52 32 7 6 2 0 0 84 8 396
2018 11 to 20 years in the federal public service 53 34 5 5 3 0 0 87 8 564
2018 More than 20 years in the federal public service 50 35 7 3 4 0 0 85 8 203
2017 Less than 3 years in the federal public service 64 30 3 2 1 0 0 94 2 157
2017 3 to 10 years in the federal public service 50 35 6 7 2 1 0 86 9 490
2017 11 to 20 years in the federal public service 49 34 7 8 2 0 0 83 10 618
2017 More than 20 years in the federal public service 55 32 7 4 2 0 0 87 6 217
2014 Less than 3 years in the federal public service 61 36 2 1 0 0 0 96 1 91
2014 3 to 10 years in the federal public service 49 37 4 7 3 0 0 86 10 567
2014 11 to 20 years in the federal public service 50 33 9 6 2 0 0 83 8 474
2014 More than 20 years in the federal public service 48 36 6 7 3 0 0 84 10 264

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 40 8 2 1 2 1 88 3 206
2018 3 to 10 years in the federal public service 46 37 9 6 1 1 0 84 7 398
2018 11 to 20 years in the federal public service 51 35 7 4 3 1 0 86 7 563
2018 More than 20 years in the federal public service 44 39 10 4 4 0 0 82 8 201

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 26 11 2 1 3 1 85 4 203
2018 3 to 10 years in the federal public service 48 34 11 2 2 2 0 85 4 396
2018 11 to 20 years in the federal public service 49 33 11 3 1 3 0 84 4 562
2018 More than 20 years in the federal public service 50 30 10 3 2 4 0 83 6 200
2017 Less than 3 years in the federal public service 52 30 8 2 1 8 0 88 3 158
2017 3 to 10 years in the federal public service 46 29 13 5 2 4 1 79 7 490
2017 11 to 20 years in the federal public service 43 36 12 4 3 3 0 81 7 618
2017 More than 20 years in the federal public service 45 36 12 2 1 4 0 84 3 218
2014 Less than 3 years in the federal public service 59 25 6 3 2 3 1 88 6 91
2014 3 to 10 years in the federal public service 48 33 11 2 2 4 1 84 4 565
2014 11 to 20 years in the federal public service 45 34 11 3 1 5 0 85 4 474
2014 More than 20 years in the federal public service 51 35 9 2 1 3 0 88 3 265

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 26 7 2 2 1 0 89 4 203
2018 3 to 10 years in the federal public service 45 37 9 6 2 1 0 84 8 394
2018 11 to 20 years in the federal public service 45 37 11 4 3 2 0 83 6 562
2018 More than 20 years in the federal public service 46 36 5 4 7 1 0 84 11 201
2017 Less than 3 years in the federal public service 56 33 6 2 1 1 0 90 3 158
2017 3 to 10 years in the federal public service 46 34 12 5 2 1 0 81 7 490
2017 11 to 20 years in the federal public service 37 42 11 5 3 2 0 81 8 619
2017 More than 20 years in the federal public service 39 43 9 4 4 1 0 83 7 218
2014 Less than 3 years in the federal public service 53 30 7 3 2 3 1 86 6 91
2014 3 to 10 years in the federal public service 46 34 9 5 3 3 0 82 8 567
2014 11 to 20 years in the federal public service 42 37 9 7 2 3 0 81 10 474
2014 More than 20 years in the federal public service 44 39 13 1 1 2 0 84 3 265
2011 Less than 3 years in the federal public service 51 32 8 2 2 4 1 87 4 221
2011 3 to 10 years in the federal public service 35 39 14 6 3 2 0 76 10 711
2011 11 to 20 years in the federal public service 31 38 15 7 5 4 0 72 13 403
2011 More than 20 years in the federal public service 34 37 15 5 5 3 0 74 10 365

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 24 3 2 1 0 0 94 3 204
2018 3 to 10 years in the federal public service 55 34 7 2 1 0 0 89 4 398
2018 11 to 20 years in the federal public service 54 32 7 4 3 0 0 86 7 562
2018 More than 20 years in the federal public service 47 34 8 5 5 1 0 82 10 199
2017 Less than 3 years in the federal public service 73 21 3 2 1 0 0 94 2 158
2017 3 to 10 years in the federal public service 55 33 7 3 1 1 0 89 5 489
2017 11 to 20 years in the federal public service 42 41 9 5 3 0 0 84 8 619
2017 More than 20 years in the federal public service 42 39 8 5 6 0 0 81 11 217
2014 Less than 3 years in the federal public service 67 23 6 0 1 1 1 92 1 91
2014 3 to 10 years in the federal public service 51 35 8 3 2 1 0 87 5 567
2014 11 to 20 years in the federal public service 49 34 9 5 2 0 0 83 7 474
2014 More than 20 years in the federal public service 54 35 7 3 1 0 0 89 4 263
2011 Less than 3 years in the federal public service 60 31 6 1 1 1 0 91 3 220
2011 3 to 10 years in the federal public service 45 37 12 4 2 1 0 82 6 712
2011 11 to 20 years in the federal public service 42 35 11 7 5 1 0 77 12 403
2011 More than 20 years in the federal public service 38 38 11 8 5 1 0 77 13 364
2008 Less than 3 years in the federal public service 61 30 4 3 2 0 0 91 5 160
2008 3 to 10 years in the federal public service 39 45 8 5 3 1 0 84 8 370
2008 11 to 20 years in the federal public service 39 43 9 7 3 0 0 82 9 199
2008 More than 20 years in the federal public service 38 41 9 5 6 0 0 79 11 238

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 35 23 12 9 5 10 5 68 17 207
2018 3 to 10 years in the federal public service 28 29 14 9 8 8 4 65 19 397
2018 11 to 20 years in the federal public service 28 30 14 10 7 6 5 65 19 565
2018 More than 20 years in the federal public service 28 41 15 4 7 4 1 73 11 204
2017 Less than 3 years in the federal public service 38 23 13 3 3 13 8 76 8 159
2017 3 to 10 years in the federal public service 31 26 13 11 7 5 7 65 20 488
2017 11 to 20 years in the federal public service 31 27 17 11 7 4 3 63 19 618
2017 More than 20 years in the federal public service 31 39 8 6 10 4 3 75 16 218
2014 Less than 3 years in the federal public service 35 28 13 5 4 9 6 74 11 91
2014 3 to 10 years in the federal public service 32 29 12 9 8 5 4 68 18 567
2014 11 to 20 years in the federal public service 33 27 16 9 8 3 4 64 19 474
2014 More than 20 years in the federal public service 36 34 13 6 8 2 2 72 15 264

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 35 7 10 6 3 2 76 17 206
2018 3 to 10 years in the federal public service 41 35 10 7 5 2 0 78 12 396
2018 11 to 20 years in the federal public service 46 34 9 5 3 2 0 82 8 559
2018 More than 20 years in the federal public service 46 35 10 7 1 1 0 82 8 203
2017 Less than 3 years in the federal public service 41 25 13 8 5 7 2 72 14 158
2017 3 to 10 years in the federal public service 40 33 12 8 2 3 1 76 11 488
2017 11 to 20 years in the federal public service 46 33 9 6 3 2 1 82 9 616
2017 More than 20 years in the federal public service 52 31 7 7 2 1 0 84 9 218
2014 Less than 3 years in the federal public service 39 23 14 9 6 3 5 68 16 91
2014 3 to 10 years in the federal public service 40 37 9 6 4 2 2 80 10 567
2014 11 to 20 years in the federal public service 45 35 9 4 4 2 1 82 8 474
2014 More than 20 years in the federal public service 52 33 7 3 2 3 1 88 5 265
2011 Less than 3 years in the federal public service 42 32 9 8 1 5 3 80 10 221
2011 3 to 10 years in the federal public service 37 36 10 8 5 4 1 76 14 710
2011 11 to 20 years in the federal public service 43 30 7 9 5 5 1 78 14 401
2011 More than 20 years in the federal public service 46 30 10 6 5 2 1 78 12 363
2008 Less than 3 years in the federal public service 32 37 9 8 6 6 1 75 15 160
2008 3 to 10 years in the federal public service 31 34 10 12 6 7 1 70 19 368
2008 11 to 20 years in the federal public service 35 38 10 7 7 3 1 75 14 200
2008 More than 20 years in the federal public service 41 29 12 10 4 3 1 74 14 240

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 38 10 5 2 2 0 83 7 205
2018 3 to 10 years in the federal public service 37 39 15 5 2 1 0 78 7 395
2018 11 to 20 years in the federal public service 37 38 16 5 3 1 0 77 7 561
2018 More than 20 years in the federal public service 40 37 15 3 4 1 0 78 7 201

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 22 16 10 9 12 6 57 23 205
2018 3 to 10 years in the federal public service 21 21 16 12 13 14 3 51 30 398
2018 11 to 20 years in the federal public service 19 20 19 13 14 13 3 46 31 563
2018 More than 20 years in the federal public service 17 25 22 11 11 12 3 49 25 202
2017 Less than 3 years in the federal public service 25 19 14 10 5 23 3 60 21 159
2017 3 to 10 years in the federal public service 19 22 14 13 15 13 4 50 33 489
2017 11 to 20 years in the federal public service 13 18 20 17 16 11 5 37 40 618
2017 More than 20 years in the federal public service 18 29 15 12 14 7 5 53 30 217
2014 Less than 3 years in the federal public service 19 22 10 2 6 25 15 68 15 91
2014 3 to 10 years in the federal public service 16 21 17 14 14 14 4 45 34 567
2014 11 to 20 years in the federal public service 13 16 17 14 20 13 6 36 43 474
2014 More than 20 years in the federal public service 15 22 20 17 9 11 7 45 31 262
2011 Less than 3 years in the federal public service 27 20 13 10 7 16 7 61 22 220
2011 3 to 10 years in the federal public service 13 17 16 15 14 18 7 41 38 711
2011 11 to 20 years in the federal public service 11 15 19 16 20 13 6 32 44 402
2011 More than 20 years in the federal public service 11 20 18 15 15 13 7 40 38 363

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 7 93 206
2018 3 to 10 years in the federal public service 14 86 398
2018 11 to 20 years in the federal public service 16 84 563
2018 More than 20 years in the federal public service 14 86 204

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 47 56
2018 11 to 20 years in the federal public service 30 88

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 68 15
2018 3 to 10 years in the federal public service 69 56
2018 11 to 20 years in the federal public service 71 88
2018 More than 20 years in the federal public service 66 29

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 3 to 10 years in the federal public service 0 56
2018 11 to 20 years in the federal public service 0 88
2018 More than 20 years in the federal public service 0 29

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 56

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 88
2018 More than 20 years in the federal public service 0 29

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 35 15
2018 3 to 10 years in the federal public service 50 56
2018 11 to 20 years in the federal public service 34 89
2018 More than 20 years in the federal public service 38 29

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 40 56
2018 11 to 20 years in the federal public service 45 89

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 59 15
2018 3 to 10 years in the federal public service 35 56
2018 11 to 20 years in the federal public service 43 89
2018 More than 20 years in the federal public service 52 29

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 54 15
2018 3 to 10 years in the federal public service 37 56
2018 11 to 20 years in the federal public service 35 89
2018 More than 20 years in the federal public service 46 29

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 33 56
2018 11 to 20 years in the federal public service 34 89

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 59 15
2018 3 to 10 years in the federal public service 54 56
2018 11 to 20 years in the federal public service 42 89
2018 More than 20 years in the federal public service 60 29

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 30 56
2018 11 to 20 years in the federal public service 27 89

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 56
2018 More than 20 years in the federal public service 0 29

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 11 to 20 years in the federal public service 14 89

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 40 15
2018 3 to 10 years in the federal public service 46 56
2018 11 to 20 years in the federal public service 47 89
2018 More than 20 years in the federal public service 52 29

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 32 56
2018 11 to 20 years in the federal public service 17 89

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 9 89
2018 More than 20 years in the federal public service 20 29

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 51 15
2018 3 to 10 years in the federal public service 59 56
2018 11 to 20 years in the federal public service 55 89
2018 More than 20 years in the federal public service 64 29

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 20 56
2018 11 to 20 years in the federal public service 25 89

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 56
2018 11 to 20 years in the federal public service 12 89

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 9 89

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 11 to 20 years in the federal public service 13 89

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 More than 20 years in the federal public service 0 29

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 56
2018 11 to 20 years in the federal public service 12 89

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 56
2018 11 to 20 years in the federal public service 11 89

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 36 15
2018 3 to 10 years in the federal public service 34 56
2018 11 to 20 years in the federal public service 24 89
2018 More than 20 years in the federal public service 16 29

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 12 53
2018 11 to 20 years in the federal public service 9 86

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 25 53
2018 11 to 20 years in the federal public service 22 86

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 13 53
2018 11 to 20 years in the federal public service 8 86

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 53
2018 11 to 20 years in the federal public service 7 86

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 53
2018 11 to 20 years in the federal public service 17 86

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 11 53
2018 11 to 20 years in the federal public service 8 86

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 33 15
2018 3 to 10 years in the federal public service 17 53
2018 11 to 20 years in the federal public service 24 86
2018 More than 20 years in the federal public service 25 29

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 18 53

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 11 86
2018 More than 20 years in the federal public service 17 29

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 33 15
2018 3 to 10 years in the federal public service 36 53
2018 11 to 20 years in the federal public service 16 86
2018 More than 20 years in the federal public service 22 29

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 9 53

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 35 15
2018 3 to 10 years in the federal public service 38 53
2018 11 to 20 years in the federal public service 42 86
2018 More than 20 years in the federal public service 46 29

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 29

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 67 15
2018 3 to 10 years in the federal public service 48 53
2018 11 to 20 years in the federal public service 61 86
2018 More than 20 years in the federal public service 62 29

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 15
2018 11 to 20 years in the federal public service 0 86

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 10 86
2018 More than 20 years in the federal public service 24 29

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 20 15 15 4 2 32 11 62 11 204
2018 3 to 10 years in the federal public service 17 15 16 5 4 35 9 56 16 399
2018 11 to 20 years in the federal public service 16 15 19 6 3 35 5 52 16 562
2018 More than 20 years in the federal public service 16 22 20 6 5 28 3 55 16 203
2017 Less than 3 years in the federal public service 20 11 5 1 3 39 22 78 9 159
2017 3 to 10 years in the federal public service 17 12 15 6 5 30 15 54 20 488
2017 11 to 20 years in the federal public service 14 15 19 7 6 32 7 49 20 618
2017 More than 20 years in the federal public service 18 16 22 4 8 24 8 50 18 218
2014 Less than 3 years in the federal public service 20 12 14 2 1 35 16 64 7 91
2014 3 to 10 years in the federal public service 18 16 14 6 4 32 10 59 16 567
2014 11 to 20 years in the federal public service 17 11 19 7 5 35 7 48 20 474
2014 More than 20 years in the federal public service 17 24 17 5 3 28 6 62 13 265

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 26 9 6 1 14 2 81 8 206
2018 3 to 10 years in the federal public service 33 31 15 5 2 13 1 75 9 399
2018 11 to 20 years in the federal public service 30 35 16 6 2 11 0 73 9 563
2018 More than 20 years in the federal public service 38 29 13 6 5 8 0 74 12 202
2017 Less than 3 years in the federal public service 41 29 7 2 2 18 3 87 4 159
2017 3 to 10 years in the federal public service 35 27 17 4 3 13 1 72 9 489
2017 11 to 20 years in the federal public service 30 31 17 9 3 8 1 67 14 617
2017 More than 20 years in the federal public service 33 33 13 6 6 8 0 72 13 217
2014 Less than 3 years in the federal public service 31 25 14 3 1 20 6 76 6 91
2014 3 to 10 years in the federal public service 29 29 17 4 4 15 2 70 10 566
2014 11 to 20 years in the federal public service 28 27 19 7 4 14 1 65 14 474
2014 More than 20 years in the federal public service 35 35 15 4 1 9 0 77 6 264
2011 Less than 3 years in the federal public service 37 28 12 3 2 17 1 80 6 221
2011 3 to 10 years in the federal public service 27 33 19 5 2 13 0 69 9 712
2011 11 to 20 years in the federal public service 24 36 17 9 4 9 0 67 14 402
2011 More than 20 years in the federal public service 30 32 18 8 4 8 0 67 13 365

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 5 95 206
2018 3 to 10 years in the federal public service 7 93 395
2018 11 to 20 years in the federal public service 7 93 561
2018 More than 20 years in the federal public service 11 89 204

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 50 29
2018 11 to 20 years in the federal public service 21 41

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 83 29
2018 11 to 20 years in the federal public service 77 41

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 3 to 10 years in the federal public service 0 29
2018 11 to 20 years in the federal public service 0 41
2018 More than 20 years in the federal public service 0 23

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 41
2018 More than 20 years in the federal public service 0 23

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 More than 20 years in the federal public service 0 23

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 16 29
2018 11 to 20 years in the federal public service 26 41

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 23 29
2018 11 to 20 years in the federal public service 11 41

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 41
2018 More than 20 years in the federal public service 0 23

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 29 29
2018 11 to 20 years in the federal public service 34 41

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 21 29
2018 11 to 20 years in the federal public service 33 41

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 11 to 20 years in the federal public service 0 41

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 More than 20 years in the federal public service 0 23

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 19 41
2018 More than 20 years in the federal public service 21 23

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 3 to 10 years in the federal public service 0 29
2018 11 to 20 years in the federal public service 0 41
2018 More than 20 years in the federal public service 0 23

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 3 to 10 years in the federal public service 23 29
2018 11 to 20 years in the federal public service 17 41
2018 More than 20 years in the federal public service 21 23

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 3 to 10 years in the federal public service 0 29
2018 11 to 20 years in the federal public service 0 41
2018 More than 20 years in the federal public service 0 23

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 14 41

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 32 29
2018 11 to 20 years in the federal public service 39 41

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 12 41
2018 More than 20 years in the federal public service 21 23

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 More than 20 years in the federal public service 0 23

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 More than 20 years in the federal public service 0 23

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 More than 20 years in the federal public service 0 23

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 29

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 64 29
2018 11 to 20 years in the federal public service 41 41

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 39
2018 More than 20 years in the federal public service 0 23

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 33 28

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 39
2018 More than 20 years in the federal public service 0 23

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 More than 20 years in the federal public service 0 23

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 39

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 12 39

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 19 28

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 22 28
2018 11 to 20 years in the federal public service 25 39

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 35 28
2018 11 to 20 years in the federal public service 52 39

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 3 to 10 years in the federal public service 0 28
2018 11 to 20 years in the federal public service 0 39
2018 More than 20 years in the federal public service 0 23

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 50 10
2018 3 to 10 years in the federal public service 63 28
2018 11 to 20 years in the federal public service 56 39
2018 More than 20 years in the federal public service 79 23

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 10
2018 3 to 10 years in the federal public service 0 28

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 28
2018 11 to 20 years in the federal public service 13 39

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 12 16 1 1 34 14 65 5 207
2018 3 to 10 years in the federal public service 16 12 19 2 2 40 8 55 8 391
2018 11 to 20 years in the federal public service 17 13 21 3 1 40 5 54 9 564
2018 More than 20 years in the federal public service 18 22 21 2 6 28 3 58 12 203
2017 Less than 3 years in the federal public service 21 11 5 2 2 45 15 80 8 158
2017 3 to 10 years in the federal public service 18 13 16 2 2 39 10 60 9 489
2017 11 to 20 years in the federal public service 15 13 19 2 3 40 8 53 10 619
2017 More than 20 years in the federal public service 16 19 21 3 2 32 6 56 9 218
2014 Less than 3 years in the federal public service 17 12 13 1 2 44 11 64 7 91
2014 3 to 10 years in the federal public service 16 13 15 3 2 41 11 60 10 566
2014 11 to 20 years in the federal public service 14 9 18 3 3 45 8 50 14 473
2014 More than 20 years in the federal public service 18 17 19 4 0 36 6 60 7 265

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 26 13 1 1 16 3 82 2 207
2018 3 to 10 years in the federal public service 32 33 15 3 2 15 1 77 5 397
2018 11 to 20 years in the federal public service 31 31 17 4 2 15 1 73 7 564
2018 More than 20 years in the federal public service 40 29 13 4 5 9 1 76 10 200
2017 Less than 3 years in the federal public service 46 23 6 2 1 18 4 88 4 158
2017 3 to 10 years in the federal public service 34 30 14 3 2 15 1 77 5 487
2017 11 to 20 years in the federal public service 32 30 17 4 2 13 2 73 7 617
2017 More than 20 years in the federal public service 36 35 14 3 2 9 0 79 6 218
2014 Less than 3 years in the federal public service 29 25 17 2 1 20 6 73 4 91
2014 3 to 10 years in the federal public service 31 27 16 3 2 19 3 74 6 566
2014 11 to 20 years in the federal public service 28 27 18 3 3 20 2 70 7 473
2014 More than 20 years in the federal public service 35 34 13 2 1 13 1 81 3 265
2011 Less than 3 years in the federal public service 45 28 10 0 1 15 1 86 2 221
2011 3 to 10 years in the federal public service 34 33 15 4 1 13 0 78 6 710
2011 11 to 20 years in the federal public service 31 32 17 4 2 13 0 73 7 403
2011 More than 20 years in the federal public service 35 33 16 3 2 10 0 76 6 364
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 19 4 1 4 1 0 91 5 205
2018 3 to 10 years in the federal public service 60 22 7 5 4 1 0 84 9 395
2018 11 to 20 years in the federal public service 62 21 8 5 4 1 0 84 8 555
2018 More than 20 years in the federal public service 58 20 10 6 4 2 0 79 11 199
2017 Less than 3 years in the federal public service 73 17 6 2 1 1 0 91 4 158
2017 3 to 10 years in the federal public service 60 20 10 4 3 3 0 82 7 490
2017 11 to 20 years in the federal public service 57 22 12 5 4 1 0 79 9 617
2017 More than 20 years in the federal public service 55 24 9 7 5 0 1 79 12 218

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 35 18 10 1 5 0 69 12 205
2018 3 to 10 years in the federal public service 33 41 13 8 2 3 0 76 10 398
2018 11 to 20 years in the federal public service 35 41 13 5 1 4 0 79 7 561
2018 More than 20 years in the federal public service 38 40 8 6 5 3 1 80 11 201
2017 Less than 3 years in the federal public service 26 46 9 8 4 5 1 77 13 159
2017 3 to 10 years in the federal public service 32 44 11 7 4 3 0 78 11 489
2017 11 to 20 years in the federal public service 31 42 15 7 3 3 0 75 10 619
2017 More than 20 years in the federal public service 34 42 11 5 5 3 0 79 10 218

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 39 11 14 3 2 0 72 17 204
2018 3 to 10 years in the federal public service 29 36 19 9 6 2 0 66 15 399
2018 11 to 20 years in the federal public service 28 38 15 12 6 2 0 67 18 563
2018 More than 20 years in the federal public service 24 39 13 13 7 3 0 65 21 203
2017 Less than 3 years in the federal public service 29 41 15 11 3 1 0 71 15 159
2017 3 to 10 years in the federal public service 23 41 14 12 7 1 0 66 20 488
2017 11 to 20 years in the federal public service 20 36 17 17 8 2 0 57 26 616
2017 More than 20 years in the federal public service 21 39 17 14 7 1 0 61 21 217

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 31 25 11 10 1 1 53 21 207
2018 3 to 10 years in the federal public service 16 23 22 18 20 0 1 39 38 396
2018 11 to 20 years in the federal public service 23 30 21 11 13 0 2 53 25 559
2018 More than 20 years in the federal public service 24 26 25 11 11 0 2 51 23 203
2017 Less than 3 years in the federal public service 15 20 22 20 21 0 1 36 41 158
2017 3 to 10 years in the federal public service 19 24 24 12 18 0 2 44 31 489
2017 11 to 20 years in the federal public service 25 25 22 14 13 0 2 51 27 614
2017 More than 20 years in the federal public service 33 25 20 8 11 0 3 59 20 218

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 22 30 32 11 4 0 1 52 16 206
2018 3 to 10 years in the federal public service 8 26 35 21 10 0 0 33 31 400
2018 11 to 20 years in the federal public service 8 20 32 24 15 0 0 28 39 562
2018 More than 20 years in the federal public service 10 23 30 19 17 0 0 33 36 204
2017 Less than 3 years in the federal public service 25 45 19 7 3 0 1 70 11 158
2017 3 to 10 years in the federal public service 11 27 35 17 10 0 0 38 27 488
2017 11 to 20 years in the federal public service 9 24 26 23 17 0 0 34 40 616
2017 More than 20 years in the federal public service 10 30 30 18 13 0 0 40 30 217

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 26 27 9 5 0 2 58 14 207
2018 3 to 10 years in the federal public service 12 30 31 17 9 0 1 42 27 399
2018 11 to 20 years in the federal public service 10 25 31 20 12 0 1 35 33 557
2018 More than 20 years in the federal public service 8 24 30 20 17 0 1 32 38 201
2017 Less than 3 years in the federal public service 32 38 17 4 6 0 3 72 10 158
2017 3 to 10 years in the federal public service 14 34 29 13 9 0 1 48 22 488
2017 11 to 20 years in the federal public service 9 27 29 21 14 0 1 36 35 614
2017 More than 20 years in the federal public service 11 28 25 21 15 0 0 39 36 218

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 24 26 23 16 9 1 1 51 25 207
2018 3 to 10 years in the federal public service 13 26 28 19 13 1 1 39 33 397
2018 11 to 20 years in the federal public service 9 20 28 23 19 0 2 30 42 558
2018 More than 20 years in the federal public service 8 21 28 19 22 1 1 30 42 204
2017 Less than 3 years in the federal public service 30 35 15 12 8 0 1 65 20 158
2017 3 to 10 years in the federal public service 15 27 23 17 15 0 2 43 33 488
2017 11 to 20 years in the federal public service 10 22 25 24 17 1 1 32 42 617
2017 More than 20 years in the federal public service 13 24 21 25 15 0 1 38 40 216

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 47 29 13 5 3 0 3 79 8 204
2018 3 to 10 years in the federal public service 30 32 21 9 5 1 3 65 14 395
2018 11 to 20 years in the federal public service 26 27 23 13 7 0 4 55 21 552
2018 More than 20 years in the federal public service 26 28 20 8 11 1 5 57 21 203
2017 Less than 3 years in the federal public service 51 26 9 3 1 0 10 85 4 157
2017 3 to 10 years in the federal public service 32 32 16 8 5 0 6 68 14 487
2017 11 to 20 years in the federal public service 26 29 18 13 10 0 5 57 23 615
2017 More than 20 years in the federal public service 30 27 17 14 7 0 5 60 22 215

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 31 20 6 5 0 1 69 11 207
2018 3 to 10 years in the federal public service 21 29 25 13 11 0 0 51 24 399
2018 11 to 20 years in the federal public service 20 26 28 16 11 0 0 45 26 560
2018 More than 20 years in the federal public service 22 29 25 12 12 0 0 51 24 203
2017 Less than 3 years in the federal public service 48 29 15 7 1 0 0 77 9 159
2017 3 to 10 years in the federal public service 23 31 23 14 9 0 0 54 23 488
2017 11 to 20 years in the federal public service 20 28 25 15 12 0 0 48 27 613
2017 More than 20 years in the federal public service 29 28 26 9 9 0 0 57 17 215

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 33 21 7 4 0 1 68 11 206
2018 3 to 10 years in the federal public service 26 38 24 8 3 1 1 65 10 395
2018 11 to 20 years in the federal public service 26 34 25 8 5 1 1 61 13 559
2018 More than 20 years in the federal public service 17 42 19 13 6 2 1 61 19 202
2017 Less than 3 years in the federal public service 37 31 18 7 5 1 1 70 12 159
2017 3 to 10 years in the federal public service 31 30 22 9 6 0 1 62 15 486
2017 11 to 20 years in the federal public service 22 33 24 13 7 1 0 56 20 613
2017 More than 20 years in the federal public service 22 38 21 11 6 0 1 61 17 216

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 26 33 24 10 5 0 1 60 15 206
2018 3 to 10 years in the federal public service 18 32 30 12 7 0 1 50 19 394
2018 11 to 20 years in the federal public service 17 33 27 16 6 0 1 50 22 560
2018 More than 20 years in the federal public service 12 28 30 19 9 0 1 41 28 202
2017 Less than 3 years in the federal public service 40 18 24 12 5 0 1 58 17 159
2017 3 to 10 years in the federal public service 21 33 24 14 7 0 0 54 21 485
2017 11 to 20 years in the federal public service 15 30 24 20 11 0 0 45 31 613
2017 More than 20 years in the federal public service 15 29 22 23 11 0 0 44 34 215

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 27 26 24 14 7 0 2 54 21 206
2018 3 to 10 years in the federal public service 23 37 22 9 7 0 2 61 16 392
2018 11 to 20 years in the federal public service 25 31 22 13 8 0 1 57 21 561
2018 More than 20 years in the federal public service 22 28 27 14 9 0 0 50 23 202
2017 Less than 3 years in the federal public service 28 28 25 15 4 0 1 56 19 159
2017 3 to 10 years in the federal public service 28 29 21 11 10 0 1 58 21 487
2017 11 to 20 years in the federal public service 22 29 22 15 12 0 0 51 27 612
2017 More than 20 years in the federal public service 21 33 19 15 10 0 1 55 26 216

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 33 21 11 3 0 1 65 14 205
2018 3 to 10 years in the federal public service 28 30 24 13 4 0 1 59 17 393
2018 11 to 20 years in the federal public service 28 33 25 9 5 0 1 61 14 557
2018 More than 20 years in the federal public service 26 25 28 13 7 0 0 52 19 198
2017 Less than 3 years in the federal public service 33 35 23 5 2 0 2 70 7 159
2017 3 to 10 years in the federal public service 35 32 18 9 5 0 1 68 15 485
2017 11 to 20 years in the federal public service 28 31 21 12 6 0 1 60 19 612
2017 More than 20 years in the federal public service 30 30 22 13 4 0 1 61 17 214

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 68 17 8 3 1 0 3 87 4 203
2018 3 to 10 years in the federal public service 53 18 15 7 4 1 2 73 11 392
2018 11 to 20 years in the federal public service 45 24 15 9 6 0 1 70 15 555
2018 More than 20 years in the federal public service 45 27 10 7 8 0 2 74 16 202
2017 Less than 3 years in the federal public service 69 17 8 2 4 0 1 87 5 159
2017 3 to 10 years in the federal public service 56 20 14 5 3 0 2 78 8 485
2017 11 to 20 years in the federal public service 49 24 13 7 4 0 2 75 12 615
2017 More than 20 years in the federal public service 52 23 12 9 3 0 1 75 12 217

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 81 9 4 1 0 0 4 95 1 203
2018 3 to 10 years in the federal public service 74 11 5 1 2 0 7 92 3 395
2018 11 to 20 years in the federal public service 69 15 7 2 2 0 6 89 4 560
2018 More than 20 years in the federal public service 66 15 6 2 3 1 7 88 5 202

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 78 12 4 1 1 0 3 93 3 205
2018 3 to 10 years in the federal public service 70 11 7 3 4 1 4 86 7 393
2018 11 to 20 years in the federal public service 70 12 6 3 4 0 4 86 8 554
2018 More than 20 years in the federal public service 68 12 6 3 5 2 5 86 8 202
2017 Less than 3 years in the federal public service 89 5 3 2 0 0 2 96 2 159
2017 3 to 10 years in the federal public service 76 11 3 3 3 0 4 91 6 490
2017 11 to 20 years in the federal public service 71 12 7 5 3 0 2 85 8 617
2017 More than 20 years in the federal public service 77 8 3 7 3 0 2 87 10 217

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 20 7 2 2 0 2 89 4 206
2018 3 to 10 years in the federal public service 55 24 12 4 2 0 2 81 7 397
2018 11 to 20 years in the federal public service 60 23 9 4 2 0 1 85 6 555
2018 More than 20 years in the federal public service 54 30 8 2 3 0 2 86 6 203
2017 Less than 3 years in the federal public service 80 15 3 2 0 0 1 95 2 159
2017 3 to 10 years in the federal public service 61 24 8 2 2 0 3 87 5 489
2017 11 to 20 years in the federal public service 57 27 8 5 3 0 1 85 8 615
2017 More than 20 years in the federal public service 65 25 4 2 1 1 1 93 3 215

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 65 15 10 5 3 0 2 82 8 206
2018 3 to 10 years in the federal public service 55 18 14 5 5 0 2 75 10 394
2018 11 to 20 years in the federal public service 54 22 11 5 7 0 1 77 12 552
2018 More than 20 years in the federal public service 53 22 12 5 5 0 2 77 11 199
2017 Less than 3 years in the federal public service 76 13 7 4 0 0 0 89 4 159
2017 3 to 10 years in the federal public service 61 17 10 6 4 0 3 80 10 485
2017 11 to 20 years in the federal public service 54 23 10 6 6 0 1 77 12 613
2017 More than 20 years in the federal public service 59 21 8 6 6 0 1 81 12 216

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 67 3 2 1 0 0 27 96 2 201
2018 3 to 10 years in the federal public service 56 8 5 2 0 0 28 90 3 391
2018 11 to 20 years in the federal public service 49 15 6 2 1 0 27 87 5 545
2018 More than 20 years in the federal public service 43 17 7 2 1 0 29 86 4 200
2017 Less than 3 years in the federal public service 73 3 1 0 0 0 23 99 0 159
2017 3 to 10 years in the federal public service 56 8 5 2 1 0 29 90 3 483
2017 11 to 20 years in the federal public service 54 14 6 3 2 0 20 86 7 614
2017 More than 20 years in the federal public service 57 16 5 1 0 0 20 92 1 216

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 70 18 4 2 0 0 5 93 3 205
2018 3 to 10 years in the federal public service 64 19 8 2 1 0 5 88 4 396
2018 11 to 20 years in the federal public service 64 19 8 2 1 0 6 88 3 551
2018 More than 20 years in the federal public service 59 18 12 4 0 0 7 83 5 201
2017 Less than 3 years in the federal public service 82 7 4 1 0 0 5 95 1 158
2017 3 to 10 years in the federal public service 69 16 5 2 0 0 8 92 2 485
2017 11 to 20 years in the federal public service 66 18 8 1 1 0 5 89 3 613
2017 More than 20 years in the federal public service 67 24 4 1 0 0 4 95 1 215

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 59 13 11 8 6 0 3 74 14 206
2018 3 to 10 years in the federal public service 74 12 4 2 3 1 4 90 6 397
2018 11 to 20 years in the federal public service 75 13 5 2 1 0 4 92 3 555
2018 More than 20 years in the federal public service 79 11 3 2 1 1 3 94 3 202
2017 Less than 3 years in the federal public service 59 10 13 6 9 0 2 71 16 159
2017 3 to 10 years in the federal public service 72 12 5 2 3 0 5 89 6 487
2017 11 to 20 years in the federal public service 72 14 5 2 2 1 4 90 4 615
2017 More than 20 years in the federal public service 81 10 2 2 2 0 3 93 4 217

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 25 13 5 3 0 2 79 8 206
2018 3 to 10 years in the federal public service 44 29 17 5 2 0 3 76 7 397
2018 11 to 20 years in the federal public service 52 26 15 5 2 0 1 78 7 555
2018 More than 20 years in the federal public service 54 20 17 4 1 0 2 77 6 202
2017 Less than 3 years in the federal public service 59 24 12 3 1 0 1 84 4 159
2017 3 to 10 years in the federal public service 54 22 12 6 2 0 3 79 9 486
2017 11 to 20 years in the federal public service 52 27 13 3 2 0 2 81 6 613
2017 More than 20 years in the federal public service 47 32 12 5 1 0 2 81 6 215

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 16 44 29 8 3 0 0 60 11 206
2018 3 to 10 years in the federal public service 10 31 41 14 4 0 0 40 18 399
2018 11 to 20 years in the federal public service 9 27 41 18 4 0 0 36 22 565
2018 More than 20 years in the federal public service 9 27 37 19 8 0 0 36 27 203
2017 Less than 3 years in the federal public service 16 46 31 5 2 0 0 62 7 159
2017 3 to 10 years in the federal public service 10 30 41 14 5 0 0 40 19 490
2017 11 to 20 years in the federal public service 7 24 40 21 7 0 1 31 29 619
2017 More than 20 years in the federal public service 9 30 37 14 10 0 0 39 24 216

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 18 40 22 13 1 0 35 25 205
2018 3 to 10 years in the federal public service 9 20 41 22 8 0 0 30 29 396
2018 11 to 20 years in the federal public service 11 23 42 19 6 0 0 24 34 556
2018 More than 20 years in the federal public service 13 28 35 15 8 0 0 23 41 199
2017 Less than 3 years in the federal public service 5 9 40 23 23 0 0 46 14 159
2017 3 to 10 years in the federal public service 8 19 42 24 8 0 0 32 26 488
2017 11 to 20 years in the federal public service 12 25 40 16 7 0 0 23 37 617
2017 More than 20 years in the federal public service 9 23 45 16 7 0 0 23 32 214
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 29 20 10 3 5 3 32 68 206
2018 3 to 10 years in the federal public service 14 25 24 19 17 1 0 14 86 398
2018 11 to 20 years in the federal public service 26 32 18 13 9 1 1 27 73 564
2018 More than 20 years in the federal public service 39 32 12 12 5 0 1 39 61 203
2017 Less than 3 years in the federal public service 18 18 19 23 18 3 2 19 81 159
2017 3 to 10 years in the federal public service 21 25 26 13 12 3 0 22 78 490
2017 11 to 20 years in the federal public service 30 25 23 10 8 4 0 31 69 619
2017 More than 20 years in the federal public service 44 21 20 8 4 4 0 46 54 218

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 33 131
2018 3 to 10 years in the federal public service 24 336
2018 11 to 20 years in the federal public service 13 403
2018 More than 20 years in the federal public service 12 123
2017 Less than 3 years in the federal public service 51 121
2017 3 to 10 years in the federal public service 27 371
2017 11 to 20 years in the federal public service 14 407
2017 More than 20 years in the federal public service 15 111

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 45 131
2018 3 to 10 years in the federal public service 51 336
2018 11 to 20 years in the federal public service 35 403
2018 More than 20 years in the federal public service 25 123
2017 Less than 3 years in the federal public service 53 121
2017 3 to 10 years in the federal public service 42 371
2017 11 to 20 years in the federal public service 33 407
2017 More than 20 years in the federal public service 27 111

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 25 131
2018 3 to 10 years in the federal public service 27 336
2018 11 to 20 years in the federal public service 17 403
2018 More than 20 years in the federal public service 10 123
2017 Less than 3 years in the federal public service 35 121
2017 3 to 10 years in the federal public service 18 371
2017 11 to 20 years in the federal public service 14 407
2017 More than 20 years in the federal public service 13 111

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 17 131
2018 3 to 10 years in the federal public service 43 336
2018 11 to 20 years in the federal public service 40 403
2018 More than 20 years in the federal public service 35 123
2017 Less than 3 years in the federal public service 14 121
2017 3 to 10 years in the federal public service 47 371
2017 11 to 20 years in the federal public service 45 407
2017 More than 20 years in the federal public service 34 111

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 2 131
2018 3 to 10 years in the federal public service 6 336
2018 11 to 20 years in the federal public service 8 403
2018 More than 20 years in the federal public service 1 123
2017 Less than 3 years in the federal public service 1 121
2017 3 to 10 years in the federal public service 11 371
2017 11 to 20 years in the federal public service 7 407
2017 More than 20 years in the federal public service 2 111

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 13 131
2018 3 to 10 years in the federal public service 41 336
2018 11 to 20 years in the federal public service 39 403
2018 More than 20 years in the federal public service 32 123

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 39 131
2018 3 to 10 years in the federal public service 33 336
2018 11 to 20 years in the federal public service 37 403
2018 More than 20 years in the federal public service 48 123
2017 Less than 3 years in the federal public service 36 121
2017 3 to 10 years in the federal public service 42 371
2017 11 to 20 years in the federal public service 44 407
2017 More than 20 years in the federal public service 62 111

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in the federal public service 4 48 25 9 7 8 127
2018 3 to 10 years in the federal public service 4 34 25 15 4 18 317
2018 11 to 20 years in the federal public service 5 40 20 12 6 17 383
2018 More than 20 years in the federal public service 7 39 15 13 5 22 114
2017 Less than 3 years in the federal public service 3 45 24 9 7 12 119
2017 3 to 10 years in the federal public service 4 47 21 10 3 15 361
2017 11 to 20 years in the federal public service 6 49 18 12 5 10 405
2017 More than 20 years in the federal public service 3 47 19 14 7 10 106

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 42 58 131
2018 3 to 10 years in the federal public service 19 81 333
2018 11 to 20 years in the federal public service 25 75 398
2018 More than 20 years in the federal public service 23 77 121

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 21 14 4 5 5 14 71 11 206
2018 3 to 10 years in the federal public service 35 19 17 11 14 1 2 57 26 398
2018 11 to 20 years in the federal public service 33 19 16 12 17 0 3 54 29 561
2018 More than 20 years in the federal public service 39 13 9 13 18 0 7 56 34 204

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 18 25 16 14 17 2 8 47 35 131
2018 3 to 10 years in the federal public service 14 20 16 22 22 3 3 37 46 337
2018 11 to 20 years in the federal public service 16 25 15 14 20 2 7 46 38 400
2018 More than 20 years in the federal public service 14 30 18 15 12 1 9 50 31 122
2017 Less than 3 years in the federal public service 18 32 12 16 15 4 3 53 34 121
2017 3 to 10 years in the federal public service 17 25 15 15 19 2 8 46 38 370
2017 11 to 20 years in the federal public service 12 28 16 16 15 2 11 46 35 408
2017 More than 20 years in the federal public service 11 36 14 16 16 4 4 51 34 113

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 16 15 22 32 3 6 24 59 131
2018 3 to 10 years in the federal public service 2 10 12 23 48 2 3 12 75 336
2018 11 to 20 years in the federal public service 4 11 15 18 40 4 9 17 66 403
2018 More than 20 years in the federal public service 4 13 9 20 42 1 11 19 71 120
2017 Less than 3 years in the federal public service 5 10 6 23 49 1 5 16 77 121
2017 3 to 10 years in the federal public service 1 11 10 18 53 2 6 13 77 371
2017 11 to 20 years in the federal public service 2 7 11 20 46 4 9 11 76 409
2017 More than 20 years in the federal public service 1 10 8 13 53 5 9 13 77 113
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