2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 46 8 6 3 0 0 83 9 510
2018 Female gender 38 40 10 8 4 0 0 78 11 838
2017 Male gender 35 45 8 7 4 0 0 81 11 579
2017 Female gender 35 46 9 7 3 0 0 81 10 890
2014 Male gender 29 49 12 6 4 0 0 78 10 510
2014 Female gender 34 45 9 7 5 0 0 79 12 893
2011 Male gender 31 45 10 8 5 0 0 76 14 579
2011 Female gender 37 39 11 7 5 0 0 77 13 1051
2008 Male gender 36 42 10 8 3 0 0 79 11 358
2008 Female gender 36 41 10 9 4 0 0 77 13 592

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 36 13 6 5 0 0 76 11 509
2018 Female gender 39 36 9 11 5 0 0 74 16 838
2017 Male gender 36 35 11 10 8 0 0 71 17 579
2017 Female gender 35 39 11 9 6 0 0 74 15 892

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 36 7 4 1 0 0 87 6 507
2018 Female gender 52 34 9 2 2 0 0 86 4 833
2017 Male gender 48 37 9 4 2 0 0 85 6 579
2017 Female gender 53 36 7 3 1 0 0 89 4 892
2014 Male gender 59 27 9 2 2 0 0 87 4 510
2014 Female gender 62 28 7 2 1 0 0 90 4 892
2011 Male gender 50 36 10 3 1 0 0 86 4 579
2011 Female gender 59 29 7 3 2 0 0 89 4 1055

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 41 10 5 2 0 0 82 8 510
2018 Female gender 43 36 11 6 4 0 0 79 10 836
2017 Male gender 39 41 11 7 3 0 0 79 10 574
2017 Female gender 43 40 8 7 2 0 0 83 9 890
2014 Male gender 35 46 9 6 3 0 0 82 9 510
2014 Female gender 44 35 11 6 4 0 0 79 10 891
2011 Male gender 37 43 8 7 3 0 0 81 11 578
2011 Female gender 42 40 8 6 4 0 0 82 10 1053
2008 Male gender 43 39 7 8 2 0 0 83 10 358
2008 Female gender 41 40 10 6 3 0 0 81 9 596

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 30 13 4 4 0 0 79 8 506
2018 Female gender 47 29 12 8 4 1 0 76 12 834
2017 Male gender 41 32 14 8 4 1 0 73 13 582
2017 Female gender 42 30 15 8 4 1 0 73 12 888
2014 Male gender 33 36 17 9 4 1 1 70 13 508
2014 Female gender 33 35 17 9 5 1 0 69 14 893
2011 Male gender 32 34 16 10 6 1 0 67 16 579
2011 Female gender 33 31 17 10 8 1 0 65 18 1054

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 35 10 5 3 0 0 81 9 506
2018 Female gender 46 30 12 8 3 0 0 77 11 829
2017 Male gender 42 35 10 8 5 0 0 77 13 581
2017 Female gender 42 33 13 8 4 0 0 75 12 891
2014 Male gender 34 38 15 9 3 0 1 73 12 508
2014 Female gender 34 39 13 9 4 0 0 73 14 894
2011 Male gender 32 37 15 10 6 1 0 69 16 578
2011 Female gender 33 35 17 9 6 0 0 68 15 1051
2008 Male gender 34 42 12 9 4 0 0 76 12 359
2008 Female gender 33 41 13 7 5 1 0 75 12 597

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 31 19 8 6 2 0 66 14 511
2018 Female gender 39 22 14 13 8 3 0 64 22 836
2017 Male gender 35 26 16 9 9 4 0 64 19 581
2017 Female gender 35 24 18 10 8 4 1 62 19 889
2014 Male gender 30 22 21 14 9 4 1 55 23 510
2014 Female gender 27 26 17 15 11 4 0 55 27 893
2011 Male gender 25 29 19 13 11 2 1 56 25 578
2011 Female gender 29 23 17 13 12 5 1 55 27 1054
2008 Male gender 27 31 16 13 8 3 1 62 22 359
2008 Female gender 26 28 15 16 8 6 1 58 26 597
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 29 9 4 4 2 0 83 8 505
2018 Female gender 52 26 9 6 4 3 0 80 11 832
2017 Male gender 51 26 12 4 5 1 1 79 9 582
2017 Female gender 49 28 9 7 5 2 0 79 12 892
2014 Male gender 50 27 12 6 3 2 0 79 9 510
2014 Female gender 49 26 11 6 5 2 1 77 12 893
2011 Male gender 42 34 10 8 3 2 1 78 11 578
2011 Female gender 45 30 11 6 5 3 1 77 12 1053
2008 Male gender 42 33 13 6 5 2 0 76 11 358
2008 Female gender 47 27 8 7 6 4 0 77 14 597

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 32 11 5 4 0 0 80 9 503
2018 Female gender 50 28 8 8 5 1 0 79 13 831
2017 Male gender 48 31 10 7 4 0 0 80 11 581
2017 Female gender 47 31 8 9 4 0 0 79 13 889
2014 Male gender 47 30 10 8 3 1 0 78 12 510
2014 Female gender 45 30 10 10 5 0 1 76 15 894
2011 Male gender 43 35 9 9 3 0 0 78 12 578
2011 Female gender 42 34 8 9 6 1 0 77 15 1053
2008 Male gender 42 34 10 8 5 0 0 77 13 357
2008 Female gender 42 32 8 10 7 1 1 75 17 596

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 28 10 5 4 0 0 80 10 505
2018 Female gender 52 24 10 8 5 1 0 77 13 831
2017 Male gender 51 26 12 6 4 0 0 77 10 582
2017 Female gender 52 28 7 8 5 0 0 80 13 889
2014 Male gender 50 29 9 7 4 1 0 79 11 510
2014 Female gender 51 26 9 7 6 0 0 78 13 892

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 36 11 5 5 6 0 78 11 510
2018 Female gender 33 35 13 11 4 5 0 71 15 840
2017 Male gender 35 34 12 9 5 5 0 73 15 582
2017 Female gender 33 34 13 10 6 5 0 70 16 892
2014 Male gender 37 35 11 6 4 7 0 77 11 510
2014 Female gender 29 38 13 9 5 5 0 71 15 893
2011 Male gender 31 32 15 8 8 6 0 67 17 578
2011 Female gender 32 31 14 8 8 6 0 67 18 1050

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 37 13 9 5 2 0 73 14 508
2018 Female gender 33 35 13 11 6 2 0 70 17 841
2017 Male gender 34 32 15 11 7 1 0 67 18 581
2017 Female gender 32 34 15 11 7 1 0 67 18 891
2014 Male gender 33 37 14 7 6 2 0 72 14 510
2014 Female gender 27 39 16 10 6 1 0 67 16 893
2011 Male gender 27 35 16 10 10 2 0 63 20 578
2011 Female gender 26 36 16 10 8 4 0 64 19 1050
2008 Male gender 33 39 14 8 5 1 1 72 13 359
2008 Female gender 28 38 15 8 7 3 0 69 16 597

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 38 18 12 6 4 0 62 19 509
2018 Female gender 23 35 13 17 7 5 0 61 25 839
2017 Male gender 21 35 19 14 7 4 0 59 22 582
2017 Female gender 23 32 18 14 9 4 0 57 25 892
2014 Male gender 23 36 19 12 6 4 0 61 19 509
2014 Female gender 18 37 18 15 7 5 0 58 23 894
2011 Male gender 17 36 20 14 9 4 0 55 24 579
2011 Female gender 17 39 16 13 8 6 0 60 23 1054
2008 Male gender 16 47 14 14 6 3 0 65 21 358
2008 Female gender 15 41 15 17 7 5 0 59 25 596

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 39 15 16 8 1 0 61 24 510
2018 Female gender 22 34 16 17 9 2 0 57 27 842
2017 Male gender 23 36 18 13 8 2 0 60 21 582
2017 Female gender 20 38 15 16 10 2 0 59 26 891
2014 Male gender 21 38 15 13 9 3 0 61 23 509
2014 Female gender 17 37 14 19 10 3 0 55 30 894
2011 Male gender 17 38 15 17 11 1 0 57 29 579
2011 Female gender 18 37 13 18 11 2 0 57 30 1053
2008 Male gender 18 45 12 18 7 1 0 63 25 359
2008 Female gender 19 40 11 19 9 2 0 60 28 595
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 36 15 7 7 1 0 71 14 510
2018 Female gender 35 35 13 11 6 1 0 70 17 839
2017 Male gender 33 37 11 11 7 1 0 71 18 579
2017 Female gender 34 37 11 11 5 0 0 72 17 892
2014 Male gender 31 35 15 13 6 0 0 66 19 510
2014 Female gender 32 33 14 13 8 0 0 66 21 893
2011 Male gender 28 39 14 11 7 0 1 68 18 577
2011 Female gender 31 39 11 11 7 0 0 71 18 1054

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 40 17 7 6 0 0 70 13 512
2018 Female gender 31 39 11 13 5 0 0 71 19 838
2017 Male gender 28 38 17 11 6 0 0 66 17 577
2017 Female gender 31 39 12 13 5 0 0 70 18 890

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 28 16 11 6 19 7 56 22 510
2018 Female gender 14 23 15 17 9 19 3 47 33 840
2017 Male gender 16 23 17 12 8 21 3 50 27 582
2017 Female gender 14 21 15 15 10 20 4 47 33 891
2014 Male gender 18 25 16 13 7 18 2 55 26 509
2014 Female gender 14 24 16 14 14 16 3 46 34 894

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 32 11 7 5 0 0 77 12 505
2018 Female gender 44 30 11 9 4 1 1 75 13 832
2017 Male gender 43 32 12 7 6 0 0 75 13 580
2017 Female gender 43 33 9 9 4 1 0 78 13 893
2014 Male gender 40 36 11 8 4 1 0 76 12 509
2014 Female gender 42 32 10 9 6 0 1 75 15 894
2011 Male gender 35 38 11 10 5 0 1 74 15 578
2011 Female gender 40 35 10 8 6 1 0 76 14 1053
2008 Male gender 34 40 12 9 5 0 0 74 14 358
2008 Female gender 38 34 9 11 7 0 0 73 18 597

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 33 15 6 2 0 9 75 8 163
2018 Female gender 37 30 13 7 4 3 7 74 12 224
2017 Male gender 31 31 13 7 4 5 9 72 13 185
2017 Female gender 29 34 12 8 6 4 8 71 15 235
2014 Male gender 46 29 10 6 1 2 5 81 8 160
2014 Female gender 42 25 9 6 3 5 11 79 11 212

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 45 14 11 4 1 1 70 16 513
2018 Female gender 29 42 11 13 4 0 1 71 17 840
2017 Male gender 27 38 15 14 6 0 0 65 20 581
2017 Female gender 30 42 10 12 4 0 1 73 17 892
2014 Male gender 29 36 15 14 5 0 1 66 19 509
2014 Female gender 35 36 12 11 5 0 1 72 16 891
2011 Male gender 27 42 15 11 4 0 1 70 15 579
2011 Female gender 35 38 11 9 6 0 2 74 14 1055
2008 Male gender 28 39 17 9 6 0 1 68 15 360
2008 Female gender 31 39 13 10 5 1 1 72 15 597

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 40 7 6 2 0 0 85 8 513
2018 Female gender 42 36 9 8 4 0 0 79 12 840
2017 Male gender 40 41 9 6 4 0 0 82 9 580
2017 Female gender 41 38 10 8 3 0 0 80 10 890
2014 Male gender 40 42 10 6 2 0 0 82 8 510
2014 Female gender 42 38 9 7 4 0 0 80 11 894
2011 Male gender 39 39 10 7 5 0 0 79 12 578
2011 Female gender 43 34 10 7 5 0 0 77 12 1054
2008 Male gender 37 39 9 11 5 0 0 76 15 360
2008 Female gender 35 38 10 13 4 0 0 73 17 596

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 36 7 5 1 0 0 87 6 508
2018 Female gender 47 38 7 6 2 0 0 85 8 832
2017 Male gender 49 36 8 4 3 0 0 85 7 578
2017 Female gender 49 38 6 5 2 0 0 87 7 890
2014 Male gender 47 40 7 4 2 0 0 88 5 510
2014 Female gender 50 34 7 6 3 0 0 84 9 894
2011 Male gender 46 38 6 6 3 0 0 84 10 579
2011 Female gender 49 36 7 5 3 0 0 85 8 1054
2008 Male gender 43 38 8 7 3 0 0 82 10 360
2008 Female gender 44 40 8 6 3 0 0 83 9 597

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 37 14 11 7 3 0 66 19 510
2018 Female gender 30 32 15 12 7 3 0 64 20 835
2017 Male gender 26 38 13 13 7 2 0 66 21 581
2017 Female gender 32 35 12 11 6 4 0 70 17 889
2014 Male gender 26 36 14 13 6 4 1 65 20 510
2014 Female gender 28 33 16 14 7 2 1 63 21 893
2011 Male gender 26 37 17 9 8 2 1 64 18 579
2011 Female gender 30 35 14 10 7 3 0 67 18 1055
2008 Male gender 28 35 17 10 7 1 1 65 18 359
2008 Female gender 27 38 14 10 8 4 0 67 19 597

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 30 15 13 12 2 2 59 25 509
2018 Female gender 26 28 14 14 14 3 1 56 29 830
2017 Male gender 25 25 15 16 16 3 1 52 33 577
2017 Female gender 25 28 13 15 12 4 2 57 29 890
2014 Male gender 22 25 11 19 16 3 3 50 38 510
2014 Female gender 18 26 15 18 17 3 4 47 37 894
2011 Male gender 19 26 14 15 21 3 2 47 38 579
2011 Female gender 17 28 14 18 16 3 3 48 37 1054
2008 Male gender 29 30 12 12 14 1 2 61 27 359
2008 Female gender 23 34 11 15 13 2 2 59 29 595

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 38 8 7 3 0 0 81 11 508
2018 Female gender 36 38 10 9 6 1 0 74 15 832
2017 Male gender 37 37 11 10 6 0 0 74 15 580
2017 Female gender 35 39 10 11 4 0 0 74 15 891
2014 Male gender 31 42 10 11 5 0 0 74 16 510
2014 Female gender 31 41 11 11 6 0 0 72 17 892
2011 Male gender 32 43 10 8 5 0 0 76 13 579
2011 Female gender 34 41 11 9 5 0 0 75 14 1054

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 34 12 6 4 0 0 78 10 508
2018 Female gender 42 34 10 9 5 1 0 76 14 830
2017 Male gender 38 37 11 8 7 0 0 75 14 580
2017 Female gender 40 36 10 9 5 0 0 76 14 889
2014 Male gender 34 36 16 9 6 0 0 70 15 510
2014 Female gender 38 35 12 9 6 0 0 73 15 893

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 40 10 8 4 0 1 78 12 509
2018 Female gender 38 36 12 10 4 0 0 74 14 833
2017 Male gender 37 35 16 8 5 0 0 72 12 580
2017 Female gender 37 39 10 10 3 0 0 77 13 890
2014 Male gender 33 39 13 10 4 1 1 73 14 509
2014 Female gender 39 35 13 8 5 0 1 74 13 892
2011 Male gender 35 44 11 6 3 1 0 80 9 578
2011 Female gender 40 39 10 6 3 1 0 81 9 1053

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 38 15 6 4 4 0 75 10 512
2018 Female gender 28 39 17 8 5 3 0 70 13 836
2017 Male gender 29 39 14 9 5 3 0 70 15 580
2017 Female gender 28 36 19 9 4 4 0 67 14 888

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 36 10 9 4 0 0 77 13 513
2018 Female gender 51 30 7 7 4 0 0 82 11 842
2017 Male gender 44 32 10 9 4 0 0 76 14 580
2017 Female gender 49 29 9 7 5 1 0 79 12 889
2014 Male gender 40 32 11 11 4 1 1 73 15 509
2014 Female gender 43 33 9 10 4 0 0 77 14 892
2011 Male gender 39 42 9 6 3 0 1 82 9 578
2011 Female gender 44 35 7 9 4 0 1 80 13 1053

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 32 20 14 7 0 1 59 21 511
2018 Female gender 27 34 20 12 7 0 0 61 19 844
2017 Male gender 25 37 21 11 5 0 0 62 16 582
2017 Female gender 28 37 18 10 6 0 0 66 16 893
2014 Male gender 28 37 19 10 5 0 0 66 15 510
2014 Female gender 30 39 18 8 4 0 1 69 13 894
2011 Male gender 27 37 21 8 6 0 1 65 14 579
2011 Female gender 31 34 18 10 6 0 1 66 16 1054
2008 Male gender 19 37 22 15 8 0 0 56 22 360
2008 Female gender 23 32 27 11 7 0 0 55 18 596

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 44 23 33 514
2018 Female gender 46 22 32 842
2017 Male gender 46 22 32 581
2017 Female gender 44 24 32 892
2014 Male gender 46 21 33 510
2014 Female gender 45 23 31 894
2011 Male gender 52 21 28 578
2011 Female gender 44 25 31 1052

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 7 27 47 6 6 7 229
2018 Female gender 10 30 46 3 5 6 392
2017 Male gender 7 25 52 4 7 4 266
2017 Female gender 9 24 48 2 12 6 393
2014 Male gender 7 19 57 10 9999 8 234
2014 Female gender 10 19 56 4 9999 11 404
2011 Male gender 10 21 52 8 9999 9 299
2011 Female gender 10 21 57 5 9999 7 466
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 35 6 4 2 0 0 88 5 511
2018 Female gender 51 38 6 4 2 0 0 89 5 837
2017 Male gender 46 38 9 4 3 0 0 84 7 577
2017 Female gender 44 39 8 6 2 0 0 83 9 891
2014 Male gender 45 39 10 4 1 0 0 85 5 510
2014 Female gender 48 38 7 5 2 0 0 86 7 893
2011 Male gender 42 42 9 5 2 0 0 84 8 577
2011 Female gender 43 40 8 6 2 0 0 84 8 1054
2008 Male gender 50 35 8 4 3 1 0 85 7 359
2008 Female gender 44 40 8 5 3 0 0 85 8 595

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 46 17 8 3 0 1 72 11 511
2018 Female gender 30 43 15 8 3 1 0 74 11 836
2017 Male gender 28 46 16 6 2 1 0 75 9 582
2017 Female gender 31 45 12 8 3 1 0 77 11 890
2014 Male gender 28 44 15 10 2 2 0 73 12 510
2014 Female gender 27 43 17 9 3 2 0 71 12 893
2011 Male gender 28 40 15 10 4 2 0 69 15 579
2011 Female gender 35 41 12 8 3 2 0 77 11 1052

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 31 35 19 5 1 1 24 40 511
2018 Female gender 12 27 37 17 5 1 1 23 39 839
2017 Male gender 11 29 36 17 5 0 1 23 40 580
2017 Female gender 15 25 35 15 8 1 2 24 41 888
2014 Male gender 9 24 42 16 7 0 2 24 34 509
2014 Female gender 10 25 40 16 6 0 2 22 36 892
2011 Male gender 12 30 34 16 6 1 2 22 44 578
2011 Female gender 11 25 41 13 6 1 2 20 37 1053
2008 Male gender 10 30 41 16 3 1 0 19 40 359
2008 Female gender 9 27 41 16 5 0 2 21 37 595

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 6 17 31 29 14 2 2 44 24 509
2018 Female gender 8 16 28 30 14 3 2 46 25 834
2017 Male gender 7 17 26 31 15 2 2 48 25 575
2017 Female gender 7 16 27 25 17 2 6 46 25 886
2014 Male gender 6 16 25 31 17 3 2 51 23 509
2014 Female gender 7 15 27 31 14 2 4 48 23 892
2011 Male gender 9 18 29 26 13 2 2 41 28 577
2011 Female gender 8 17 29 27 13 3 4 42 27 1050
2008 Male gender 8 19 32 28 10 1 2 39 28 359
2008 Female gender 7 16 33 27 13 1 3 42 24 593

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 23 31 18 10 1 1 29 40 511
2018 Female gender 18 21 30 19 8 2 3 28 40 834
2017 Male gender 17 23 31 19 8 1 2 28 41 577
2017 Female gender 16 24 29 19 8 2 3 28 42 886
2014 Male gender 19 26 28 16 8 1 2 25 46 508
2014 Female gender 20 23 30 17 7 1 2 24 44 893
2011 Male gender 20 24 28 15 10 1 1 25 46 578
2011 Female gender 21 23 30 14 7 1 3 22 46 1052
2008 Male gender 16 23 33 18 7 1 2 26 40 357
2008 Female gender 16 25 33 17 6 2 1 24 42 594

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 10 24 39 20 6 0 1 27 34 506
2018 Female gender 15 21 36 18 7 1 2 26 37 828
2017 Male gender 12 23 37 20 8 0 1 28 35 578
2017 Female gender 13 23 35 18 9 1 2 27 37 884
2014 Male gender 9 23 38 21 7 0 2 28 33 506
2014 Female gender 10 21 39 20 7 1 2 28 32 890
2011 Male gender 10 23 34 22 10 1 1 33 33 578
2011 Female gender 12 23 36 20 7 0 2 27 36 1049
2008 Male gender 10 25 38 19 7 0 1 26 35 359
2008 Female gender 10 23 38 22 6 1 1 28 33 593

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 25 28 20 6 1 2 27 44 508
2018 Female gender 19 27 25 18 8 2 2 27 48 838
2017 Male gender 17 27 27 18 8 1 2 26 46 581
2017 Female gender 21 28 25 13 8 1 4 22 51 885
2014 Male gender 14 26 29 16 10 2 3 28 41 510
2014 Female gender 15 27 28 18 8 1 3 27 44 892
2011 Male gender 14 26 30 17 9 1 3 28 41 579
2011 Female gender 15 25 29 17 8 2 4 27 43 1053
2008 Male gender 13 23 32 21 8 1 3 30 38 358
2008 Female gender 14 23 30 19 8 2 4 29 40 593

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 22 29 25 8 2 1 35 36 508
2018 Female gender 14 23 29 19 9 2 3 30 39 831
2017 Male gender 11 18 32 23 11 2 2 36 30 577
2017 Female gender 12 21 30 18 12 3 4 32 36 885
2014 Male gender 8 14 31 27 15 2 3 44 24 507
2014 Female gender 9 16 31 26 11 2 5 40 26 893
2011 Male gender 8 18 31 25 13 3 3 40 27 579
2011 Female gender 11 19 29 22 11 3 5 36 33 1053
2008 Male gender 15 28 27 18 7 1 3 26 45 359
2008 Female gender 14 27 29 18 7 3 2 26 44 594

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 28 31 17 8 2 1 26 43 510
2018 Female gender 14 23 35 17 7 2 2 25 38 832
2017 Male gender 15 22 35 17 7 1 1 25 38 578
2017 Female gender 14 20 33 17 9 3 3 28 36 887
2014 Male gender 13 24 35 16 8 2 2 25 38 510
2014 Female gender 15 20 36 18 7 1 3 26 37 893

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 29 6 7 6 1 0 81 12 510
2018 Female gender 45 29 9 11 6 0 0 74 17 842
2017 Male gender 49 27 9 10 6 0 0 76 15 581
2017 Female gender 47 28 8 9 6 1 0 76 16 891
2014 Male gender 53 27 8 7 4 1 0 81 11 510
2014 Female gender 46 26 10 9 8 1 0 73 17 894

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 32 6 3 2 0 0 89 5 511
2018 Female gender 51 34 6 6 3 0 0 85 9 840
2017 Male gender 54 33 6 5 2 0 0 87 7 581
2017 Female gender 50 35 6 7 1 0 0 85 9 890
2014 Male gender 54 36 5 3 1 0 0 90 5 510
2014 Female gender 48 35 6 8 3 0 0 83 11 893

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 34 7 3 2 1 0 88 5 510
2018 Female gender 44 39 9 5 3 1 0 84 7 840

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 34 10 3 2 3 0 85 4 510
2018 Female gender 50 31 12 3 1 3 0 84 4 833
2017 Male gender 44 32 13 5 3 4 0 79 7 581
2017 Female gender 46 33 11 3 2 5 0 84 5 892
2014 Male gender 48 32 11 2 2 4 1 84 5 510
2014 Female gender 49 34 10 2 1 4 0 86 3 892

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 38 8 3 3 1 0 86 6 507
2018 Female gender 48 34 9 4 3 2 0 83 7 836
2017 Male gender 43 39 11 4 3 1 0 82 6 582
2017 Female gender 43 39 10 4 2 2 0 83 7 892
2014 Male gender 45 36 9 4 2 3 0 84 7 510
2014 Female gender 45 35 10 5 2 3 0 82 8 894
2011 Male gender 35 39 14 5 4 3 0 77 9 579
2011 Female gender 36 36 13 6 4 3 0 75 11 1053

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 32 6 3 3 0 0 89 6 509
2018 Female gender 55 31 8 4 2 0 0 87 6 835
2017 Male gender 50 35 8 4 3 0 0 85 7 582
2017 Female gender 50 37 7 4 2 0 0 88 6 889
2014 Male gender 53 32 9 3 2 1 0 86 5 510
2014 Female gender 52 35 8 4 2 0 0 87 5 892
2011 Male gender 44 37 10 5 3 1 0 82 8 578
2011 Female gender 44 35 11 6 4 1 0 80 10 1053
2008 Male gender 44 41 8 5 2 0 0 85 7 359
2008 Female gender 41 42 7 5 4 1 0 84 9 595

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 32 12 7 6 6 5 72 15 512
2018 Female gender 28 29 15 10 7 7 4 64 19 843
2017 Male gender 34 28 16 7 5 5 5 68 14 581
2017 Female gender 30 28 13 10 8 6 5 66 20 891
2014 Male gender 39 32 11 6 5 4 3 77 12 509
2014 Female gender 31 27 15 9 9 4 4 63 20 894

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 35 10 5 4 3 0 80 9 510
2018 Female gender 44 34 8 8 4 1 1 80 11 836
2017 Male gender 41 32 13 7 2 4 1 77 10 581
2017 Female gender 46 32 9 7 3 2 1 81 10 888
2014 Male gender 42 35 10 4 3 4 2 82 8 510
2014 Female gender 46 34 9 5 4 2 1 82 9 894
2011 Male gender 38 32 13 9 4 3 1 73 14 578
2011 Female gender 42 33 7 7 5 4 1 79 13 1049
2008 Male gender 34 38 12 7 3 4 2 76 11 360
2008 Female gender 35 32 9 11 7 5 1 71 19 595

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 41 13 4 3 1 0 80 7 510
2018 Female gender 39 37 15 5 2 2 0 77 8 834

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 23 16 12 10 15 3 54 26 511
2018 Female gender 19 21 19 12 14 12 4 47 30 839
2017 Male gender 18 21 17 13 12 15 4 48 32 582
2017 Female gender 17 21 16 15 15 11 5 45 36 890
2014 Male gender 16 21 15 12 13 16 7 48 33 509
2014 Female gender 15 19 19 14 16 13 5 41 36 892
2011 Male gender 14 20 17 14 13 16 7 44 34 578
2011 Female gender 14 17 17 14 17 15 7 39 39 1050

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 13 87 513
2018 Female gender 14 86 841

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 29 65
2018 Female gender 48 120

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 75 65
2018 Female gender 67 120

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 65
2018 Female gender 0 120

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Male gender 8 65
2018 Female gender 7 120

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Male gender 32 65
2018 Female gender 45 121

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 44 65
2018 Female gender 40 121

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 43 65
2018 Female gender 43 121

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 65
2018 Female gender 41 121

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Male gender 30 65
2018 Female gender 35 121

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 44 65
2018 Female gender 52 121

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 20 65
2018 Female gender 31 121

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Male gender 19 65
2018 Female gender 7 121

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Male gender 46 65
2018 Female gender 47 121

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Male gender 17 65
2018 Female gender 27 121

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 9 65
2018 Female gender 8 121

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 53 65
2018 Female gender 58 121

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Male gender 20 65
2018 Female gender 28 121

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Male gender 10 65
2018 Female gender 10 121

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Male gender 9 65
2018 Female gender 4 121

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Male gender 12 65
2018 Female gender 13 121

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 12 65
2018 Female gender 8 121

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 28 65
2018 Female gender 26 121

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Male gender 22 62
2018 Female gender 22 118

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 62
2018 Female gender 12 118

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Male gender 18 62
2018 Female gender 26 118

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Male gender 12 62
2018 Female gender 11 118

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Male gender 11 62
2018 Female gender 11 118

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 19 62
2018 Female gender 27 118

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Male gender 8 62
2018 Female gender 7 118

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 62
2018 Female gender 40 118

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 52 62
2018 Female gender 61 118

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 15 62
2018 Female gender 7 118

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 18 17 4 3 35 7 61 11 512
2018 Female gender 17 15 18 7 4 33 7 52 18 839
2017 Male gender 19 15 16 4 5 29 12 57 16 581
2017 Female gender 15 14 17 6 5 32 11 51 20 891
2014 Male gender 22 18 13 4 3 31 9 66 12 510
2014 Female gender 15 14 18 7 4 33 8 51 18 894

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 34 14 3 3 10 1 78 6 511
2018 Female gender 33 30 14 7 2 12 1 73 11 842
2017 Male gender 37 31 14 5 3 8 1 75 9 581
2017 Female gender 31 30 16 7 3 12 1 70 12 890
2014 Male gender 33 31 13 4 2 14 3 77 7 509
2014 Female gender 29 28 20 6 4 13 1 66 11 893
2011 Male gender 27 35 18 6 2 11 1 71 10 579
2011 Female gender 29 31 18 7 4 11 0 68 12 1054

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 7 93 510
2018 Female gender 7 93 840

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 38 38
2018 Female gender 31 62

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 72 38
2018 Female gender 84 62

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 38
2018 Female gender 0 62

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Male gender 26 38
2018 Female gender 19 62

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 38
2018 Female gender 19 62

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 38
2018 Female gender 13 62

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 38
2018 Female gender 32 62

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Male gender 19 38
2018 Female gender 36 62

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Male gender 15 38
2018 Female gender 19 62

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 38
2018 Female gender 0 62

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 38
2018 Female gender 21 62

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 38
2018 Female gender 0 62

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 19 38
2018 Female gender 12 62

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 38
2018 Female gender 34 62

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 38
2018 Female gender 14 62

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 49 38
2018 Female gender 55 62

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Male gender 14 35
2018 Female gender 21 62

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 31 35
2018 Female gender 21 62

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 49 35
2018 Female gender 41 62

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 35
2018 Female gender 0 62

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 69 35
2018 Female gender 59 62

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 15 19 1 2 37 7 59 6 510
2018 Female gender 18 13 19 4 2 37 7 55 10 836
2017 Male gender 19 13 16 1 3 38 11 62 7 581
2017 Female gender 15 14 17 3 2 40 8 57 10 892
2014 Male gender 20 13 14 1 2 40 10 67 6 509
2014 Female gender 13 12 18 4 2 43 8 51 13 893

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 33 14 2 2 12 1 79 5 511
2018 Female gender 33 29 16 4 2 15 1 74 7 838
2017 Male gender 37 31 15 2 2 12 2 78 5 580
2017 Female gender 34 30 14 4 2 15 2 77 6 889
2014 Male gender 35 27 13 2 2 17 3 78 5 509
2014 Female gender 29 29 17 3 2 18 2 72 6 893
2011 Male gender 36 33 15 3 1 11 1 79 4 578
2011 Female gender 34 31 15 3 2 14 0 76 6 1054
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 64 20 9 3 3 1 0 85 6 505
2018 Female gender 61 21 7 5 4 1 0 84 9 832
2017 Male gender 58 20 12 5 4 2 0 80 8 582
2017 Female gender 61 21 9 4 4 1 0 83 8 890

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 41 16 8 2 3 0 73 10 511
2018 Female gender 36 39 12 7 1 5 0 79 8 836
2017 Male gender 29 42 14 7 4 3 0 74 11 581
2017 Female gender 32 44 11 6 3 3 1 79 10 892

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 38 18 10 6 1 0 66 16 514
2018 Female gender 29 37 13 12 6 3 0 68 18 837
2017 Male gender 22 40 17 13 6 2 0 63 19 580
2017 Female gender 22 39 15 16 7 1 0 62 23 888

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 28 21 15 13 0 1 51 28 507
2018 Female gender 21 27 24 12 15 0 2 48 28 839
2017 Male gender 26 23 24 12 13 0 1 50 26 580
2017 Female gender 20 25 20 13 18 0 2 47 32 888

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 10 22 35 19 12 0 0 32 32 514
2018 Female gender 11 24 32 21 12 0 0 35 33 840
2017 Male gender 11 27 31 20 11 0 0 38 31 580
2017 Female gender 12 29 28 17 13 0 1 42 31 888

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 25 31 21 9 0 1 38 30 510
2018 Female gender 14 27 30 16 12 0 1 41 28 837
2017 Male gender 13 29 29 17 10 0 0 43 28 579
2017 Female gender 14 31 26 15 12 0 2 46 28 888

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 25 28 20 15 1 1 37 35 510
2018 Female gender 13 21 27 21 16 1 1 35 37 838
2017 Male gender 13 28 23 21 13 0 1 42 35 580
2017 Female gender 15 24 22 20 17 0 2 40 37 888

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 29 21 11 6 1 3 61 17 508
2018 Female gender 30 30 20 9 6 0 4 63 16 829
2017 Male gender 30 32 16 12 6 1 4 65 19 576
2017 Female gender 32 28 17 9 7 0 7 65 17 887

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 30 26 14 9 0 0 52 22 513
2018 Female gender 24 27 25 12 11 0 0 52 23 838
2017 Male gender 25 31 23 13 8 0 0 56 21 577
2017 Female gender 27 28 23 13 10 0 0 55 23 887

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 38 23 9 4 0 1 64 13 508
2018 Female gender 26 35 24 8 4 1 1 63 13 836
2017 Male gender 24 34 23 10 7 1 1 59 17 576
2017 Female gender 29 32 22 10 6 1 1 61 16 887

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 32 33 14 5 0 0 48 19 509
2018 Female gender 19 32 26 15 7 0 1 52 22 836
2017 Male gender 18 30 25 17 9 0 0 49 26 575
2017 Female gender 21 29 23 18 9 0 0 50 27 886

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 35 22 12 7 0 1 59 19 509
2018 Female gender 25 29 25 12 8 0 1 54 20 834
2017 Male gender 23 32 22 14 9 0 1 55 23 576
2017 Female gender 26 28 22 13 10 0 1 54 24 887

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 33 23 13 5 0 0 59 18 506
2018 Female gender 30 29 25 10 5 0 1 60 15 829
2017 Male gender 32 31 21 11 5 0 1 63 16 576
2017 Female gender 32 32 20 10 5 0 2 64 16 883

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 23 14 7 3 0 1 76 10 506
2018 Female gender 50 21 13 7 6 0 2 73 14 829
2017 Male gender 53 22 13 6 4 0 2 77 10 576
2017 Female gender 55 22 12 6 4 0 1 78 10 888

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 74 12 5 1 2 0 6 91 3 509
2018 Female gender 71 14 6 2 2 0 6 90 4 833

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 76 8 5 2 4 1 4 88 7 506
2018 Female gender 68 14 6 3 3 1 4 87 7 830
2017 Male gender 79 9 3 3 3 0 2 90 6 581
2017 Female gender 73 11 5 5 2 0 3 87 7 891

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 61 25 9 3 2 0 1 87 4 509
2018 Female gender 57 23 10 4 3 0 2 83 7 834
2017 Male gender 66 24 5 3 2 0 1 91 5 577
2017 Female gender 59 25 7 4 2 0 2 86 6 889

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 60 19 10 5 5 0 1 79 10 504
2018 Female gender 54 20 13 6 5 0 2 76 11 831
2017 Male gender 61 20 9 4 5 0 1 82 9 575
2017 Female gender 58 19 10 7 4 0 2 79 11 887

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 13 5 2 0 0 25 90 3 500
2018 Female gender 51 11 5 2 1 0 30 88 4 819
2017 Male gender 63 12 5 2 1 0 18 92 3 576
2017 Female gender 54 11 5 2 2 0 26 88 5 884

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 61 20 10 3 1 0 5 86 4 506
2018 Female gender 66 17 7 2 1 0 6 89 3 829
2017 Male gender 67 18 7 2 1 0 4 89 3 573
2017 Female gender 70 16 5 1 1 0 7 93 2 887

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 71 15 6 2 2 0 4 90 5 509
2018 Female gender 73 11 5 3 3 0 4 88 6 833
2017 Male gender 72 14 6 2 4 0 3 88 6 577
2017 Female gender 72 11 5 3 3 0 5 88 6 889

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 27 15 5 2 0 2 77 7 509
2018 Female gender 50 26 16 5 2 0 2 77 7 833
2017 Male gender 55 25 13 4 2 0 1 81 6 575
2017 Female gender 52 26 12 4 2 0 3 81 6 886

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 29 39 16 4 0 0 41 20 512
2018 Female gender 9 32 39 15 4 0 0 42 19 843
2017 Male gender 9 26 42 15 7 0 0 35 23 582
2017 Female gender 9 31 38 16 6 0 0 40 22 890

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 22 42 18 8 0 0 27 31 507
2018 Female gender 10 22 39 20 8 0 0 28 32 830
2017 Male gender 8 21 43 18 11 0 0 28 29 577
2017 Female gender 10 20 41 21 8 0 0 29 30 888
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 28 19 16 10 2 1 26 74 511
2018 Female gender 26 30 19 13 10 1 1 26 74 842
2017 Male gender 26 25 21 12 10 4 0 27 73 582
2017 Female gender 28 23 25 12 10 2 1 29 71 892

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 23 370
2018 Female gender 18 604
2017 Male gender 21 398
2017 Female gender 26 606

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 370
2018 Female gender 39 604
2017 Male gender 39 398
2017 Female gender 38 606

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 17 370
2018 Female gender 23 604
2017 Male gender 17 398
2017 Female gender 20 606

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 370
2018 Female gender 36 604
2017 Male gender 36 398
2017 Female gender 42 606

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 6 370
2018 Female gender 6 604
2017 Male gender 6 398
2017 Female gender 8 606

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 370
2018 Female gender 35 604

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 370
2018 Female gender 40 604
2017 Male gender 47 398
2017 Female gender 42 606

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 4 38 26 12 5 15 350
2018 Female gender 5 39 20 13 6 18 574
2017 Male gender 5 48 22 11 4 10 393
2017 Female gender 4 47 19 10 5 14 588

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 27 73 367
2018 Female gender 23 77 598

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 17 17 10 12 2 5 58 24 511
2018 Female gender 34 20 14 11 15 1 5 57 28 839

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 27 15 15 20 1 6 46 38 367
2018 Female gender 15 23 16 18 19 3 6 41 41 605
2017 Male gender 13 31 17 13 15 2 8 50 32 399
2017 Female gender 15 27 14 17 17 2 8 47 38 607

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 3 12 12 21 41 3 7 17 69 366
2018 Female gender 4 11 13 20 43 3 6 16 69 606
2017 Male gender 2 13 11 19 46 2 7 16 72 399
2017 Female gender 2 7 9 18 53 4 7 11 79 609
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