2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 34 16 9 4 0 0 71 13 32
2018 Non-Aboriginal 38 42 9 7 4 0 0 80 11 1330
2017 Aboriginal 32 42 7 14 5 0 0 73 19 35
2017 Non-Aboriginal 35 45 9 7 4 0 0 81 11 1457
2014 Aboriginal 44 33 3 14 6 0 0 77 20 34
2014 Non-Aboriginal 32 47 10 7 4 0 0 79 11 1378
2011 Aboriginal 45 32 13 0 7 2 0 79 8 40
2011 Non-Aboriginal 35 42 10 8 5 0 0 77 13 1661
2008 Aboriginal 31 32 15 22 0 0 0 63 22 28
2008 Non-Aboriginal 36 42 10 8 4 0 0 78 12 941

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 33 7 12 9 0 0 72 21 32
2018 Non-Aboriginal 39 36 11 9 5 0 0 75 14 1329
2017 Aboriginal 40 41 6 5 8 0 0 81 13 35
2017 Non-Aboriginal 35 38 11 10 7 0 0 73 16 1459

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 64 19 10 3 4 0 0 83 7 32
2018 Non-Aboriginal 51 35 9 3 2 0 0 86 5 1322
2017 Aboriginal 48 38 8 3 2 0 0 87 5 35
2017 Non-Aboriginal 51 36 8 4 1 0 0 87 5 1459
2014 Aboriginal 63 26 8 0 3 0 0 89 3 34
2014 Non-Aboriginal 61 28 7 3 2 0 0 88 4 1377
2011 Aboriginal 76 17 0 2 3 2 0 95 5 40
2011 Non-Aboriginal 55 32 8 3 2 0 0 88 4 1665

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 51 17 20 9 4 0 0 67 13 31
2018 Non-Aboriginal 42 38 10 6 3 0 0 80 9 1329
2017 Aboriginal 46 31 16 5 2 0 0 76 8 35
2017 Non-Aboriginal 41 40 9 7 3 0 0 81 9 1452
2014 Aboriginal 48 35 9 9 0 0 0 83 9 34
2014 Non-Aboriginal 41 39 10 6 4 0 0 80 10 1376
2011 Aboriginal 50 30 10 2 5 2 0 82 8 40
2011 Non-Aboriginal 40 41 8 7 3 0 0 82 10 1662
2008 Aboriginal 42 40 4 15 0 0 0 82 15 28
2008 Non-Aboriginal 42 40 9 7 3 0 0 82 9 945

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 19 9 10 10 0 0 72 19 32
2018 Non-Aboriginal 47 29 13 6 4 1 0 77 10 1322
2017 Aboriginal 56 13 20 5 5 0 0 70 10 35
2017 Non-Aboriginal 41 31 15 8 4 1 0 73 13 1459
2014 Aboriginal 31 31 21 12 6 0 0 62 17 34
2014 Non-Aboriginal 33 35 17 9 5 1 0 69 14 1376
2011 Aboriginal 43 17 13 12 10 5 0 63 23 40
2011 Non-Aboriginal 33 32 16 11 7 1 0 66 18 1663

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 16 15 10 6 0 0 69 16 32
2018 Non-Aboriginal 46 32 11 7 3 0 0 78 10 1316
2017 Aboriginal 59 14 14 8 5 0 0 73 14 35
2017 Non-Aboriginal 41 34 12 8 4 0 0 76 13 1459
2014 Aboriginal 37 35 9 14 6 0 0 72 20 34
2014 Non-Aboriginal 33 39 14 9 4 0 0 73 13 1377
2011 Aboriginal 40 22 15 8 10 5 0 65 18 40
2011 Non-Aboriginal 33 35 15 10 6 0 0 69 16 1660
2008 Aboriginal 38 30 14 8 10 0 0 68 18 28
2008 Non-Aboriginal 33 41 12 8 5 0 0 75 13 947

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 6 13 15 13 3 0 58 29 32
2018 Non-Aboriginal 37 26 16 11 7 3 0 65 19 1329
2017 Aboriginal 49 15 14 10 11 0 0 65 21 35
2017 Non-Aboriginal 34 25 17 10 8 4 1 62 20 1458
2014 Aboriginal 30 18 11 9 20 12 0 54 33 34
2014 Non-Aboriginal 28 25 19 15 10 3 1 55 26 1378
2011 Aboriginal 29 20 11 10 20 10 0 55 33 40
2011 Non-Aboriginal 28 25 17 13 11 4 1 56 26 1663
2008 Aboriginal 24 15 18 25 18 0 0 39 43 28
2008 Non-Aboriginal 27 29 16 14 8 5 1 59 24 947
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 64 12 9 8 6 0 0 76 15 32
2018 Non-Aboriginal 52 27 9 5 4 3 0 81 10 1319
2017 Aboriginal 33 29 11 16 8 3 0 63 25 35
2017 Non-Aboriginal 50 27 10 6 5 2 1 79 11 1462
2014 Aboriginal 36 26 18 14 3 3 0 64 17 34
2014 Non-Aboriginal 50 26 11 6 4 2 1 78 11 1378
2011 Aboriginal 47 26 12 5 7 2 0 74 13 40
2011 Non-Aboriginal 44 31 10 7 4 2 1 78 12 1662
2008 Aboriginal 36 25 15 7 14 4 0 63 22 28
2008 Non-Aboriginal 45 29 9 7 6 3 0 77 13 945

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 24 6 6 6 0 0 82 12 32
2018 Non-Aboriginal 49 29 9 7 5 1 0 79 12 1316
2017 Aboriginal 35 27 12 21 3 3 0 64 24 34
2017 Non-Aboriginal 47 31 9 8 4 0 0 79 12 1459
2014 Aboriginal 35 29 9 23 3 0 0 65 26 34
2014 Non-Aboriginal 46 30 10 9 4 0 0 77 13 1379
2011 Aboriginal 37 43 2 8 7 2 0 82 16 40
2011 Non-Aboriginal 43 34 8 9 5 1 0 77 14 1662
2008 Aboriginal 43 25 7 8 17 0 0 68 25 28
2008 Non-Aboriginal 42 33 9 10 6 1 0 75 16 943

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 26 6 5 6 0 0 82 12 32
2018 Non-Aboriginal 52 26 11 7 5 1 0 78 12 1318
2017 Aboriginal 41 24 5 19 11 0 0 64 30 35
2017 Non-Aboriginal 52 27 9 7 5 0 0 79 12 1459
2014 Aboriginal 42 35 6 9 9 0 0 77 17 34
2014 Non-Aboriginal 51 27 9 7 5 0 0 78 12 1377

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 45 27 7 13 3 6 0 76 17 32
2018 Non-Aboriginal 34 36 12 9 4 5 0 73 14 1331
2017 Aboriginal 41 32 6 15 5 3 0 74 20 35
2017 Non-Aboriginal 33 34 13 9 6 5 0 70 16 1462
2014 Aboriginal 27 27 17 15 8 6 0 57 24 34
2014 Non-Aboriginal 32 37 13 8 5 6 0 73 13 1378
2011 Aboriginal 40 19 7 8 20 5 0 63 30 39
2011 Non-Aboriginal 32 31 14 8 8 6 0 67 17 1659

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 41 31 13 10 6 0 0 71 16 32
2018 Non-Aboriginal 33 36 13 10 6 2 0 71 16 1331
2017 Aboriginal 45 19 11 14 11 0 0 64 25 35
2017 Non-Aboriginal 32 33 15 11 7 1 0 67 18 1461
2014 Aboriginal 30 33 17 11 8 0 0 63 20 34
2014 Non-Aboriginal 29 38 16 9 6 2 0 69 15 1378
2011 Aboriginal 33 21 18 3 20 5 0 57 24 39
2011 Non-Aboriginal 27 36 15 11 8 3 0 65 19 1658
2008 Aboriginal 31 25 18 10 11 4 0 59 22 28
2008 Non-Aboriginal 30 39 15 8 6 2 0 70 15 947

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 41 9 11 10 9 0 68 22 32
2018 Non-Aboriginal 22 36 15 15 7 4 0 61 23 1330
2017 Aboriginal 32 32 3 20 11 3 0 66 31 35
2017 Non-Aboriginal 21 33 19 14 8 5 0 57 24 1462
2014 Aboriginal 18 48 9 12 8 6 0 70 21 34
2014 Non-Aboriginal 20 36 19 14 7 5 0 59 22 1378
2011 Aboriginal 24 29 14 10 15 8 0 57 27 40
2011 Non-Aboriginal 17 38 18 14 8 5 0 59 23 1663
2008 Aboriginal 22 25 20 16 14 4 0 49 31 27
2008 Non-Aboriginal 15 44 14 16 7 4 0 61 24 946

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 49 16 3 15 3 0 65 19 32
2018 Non-Aboriginal 22 35 15 17 9 2 0 58 26 1334
2017 Aboriginal 14 34 12 26 8 5 0 51 36 35
2017 Non-Aboriginal 21 37 16 15 9 2 0 59 24 1461
2014 Aboriginal 15 54 9 17 6 0 0 68 23 34
2014 Non-Aboriginal 18 37 15 17 10 3 0 57 28 1378
2011 Aboriginal 31 26 5 15 20 2 0 59 36 40
2011 Non-Aboriginal 18 39 14 18 11 2 0 57 29 1662
2008 Aboriginal 24 35 12 14 14 0 0 59 29 28
2008 Non-Aboriginal 19 42 12 19 8 1 0 61 27 945
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 41 4 9 10 0 0 78 18 32
2018 Non-Aboriginal 35 35 14 10 6 1 0 70 16 1331
2017 Aboriginal 37 30 20 8 5 0 0 67 14 35
2017 Non-Aboriginal 33 38 11 11 6 0 0 71 18 1459
2014 Aboriginal 38 18 15 15 15 0 0 56 29 34
2014 Non-Aboriginal 31 34 14 13 7 0 0 66 20 1377
2011 Aboriginal 41 15 18 11 15 0 0 56 25 40
2011 Non-Aboriginal 30 40 12 10 7 0 0 70 18 1662

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 33 21 9 6 0 0 64 15 32
2018 Non-Aboriginal 31 40 13 11 6 0 0 71 17 1332
2017 Aboriginal 27 40 17 7 8 0 0 67 16 35
2017 Non-Aboriginal 30 39 13 12 6 0 0 69 18 1455

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 16 6 9 16 28 7 53 38 32
2018 Non-Aboriginal 14 25 16 15 8 18 4 50 29 1332
2017 Aboriginal 24 8 19 22 8 19 0 39 37 35
2017 Non-Aboriginal 15 22 16 14 9 20 4 48 31 1461
2014 Aboriginal 15 18 15 15 14 20 3 42 38 34
2014 Non-Aboriginal 15 25 16 14 11 16 3 49 31 1378

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 51 28 13 5 3 0 0 79 8 32
2018 Non-Aboriginal 44 31 11 8 5 1 1 76 13 1318
2017 Aboriginal 38 31 11 11 8 0 0 69 20 35
2017 Non-Aboriginal 43 33 10 8 5 0 0 77 13 1461
2014 Aboriginal 35 39 9 14 3 0 0 74 17 34
2014 Non-Aboriginal 41 33 10 9 5 1 1 75 14 1378
2011 Aboriginal 39 30 13 2 13 2 0 71 16 40
2011 Non-Aboriginal 38 36 10 9 6 1 0 75 15 1662
2008 Aboriginal 43 21 7 21 7 0 0 64 28 28
2008 Non-Aboriginal 36 37 11 10 6 0 0 73 16 945

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 29 33 13 8 5 4 9 71 14 419
2014 Non-Aboriginal 44 27 10 6 2 4 8 80 9 365

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 34 23 9 0 0 0 68 9 32
2018 Non-Aboriginal 27 43 12 12 4 1 1 71 17 1335
2017 Aboriginal 38 49 0 8 2 3 0 89 11 35
2017 Non-Aboriginal 28 40 13 13 5 0 1 69 19 1461
2014 Aboriginal 23 36 18 12 8 0 3 61 21 34
2014 Non-Aboriginal 33 36 13 13 4 0 1 70 17 1375
2011 Aboriginal 37 36 5 13 3 4 2 78 16 40
2011 Non-Aboriginal 32 39 12 10 5 0 2 73 15 1665
2008 Aboriginal 42 23 12 7 15 0 0 66 22 28
2008 Non-Aboriginal 29 39 14 9 6 1 1 70 15 948

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 21 10 6 4 0 0 80 10 32
2018 Non-Aboriginal 43 38 9 7 3 0 0 81 10 1335
2017 Aboriginal 35 41 10 11 2 0 0 76 14 35
2017 Non-Aboriginal 41 39 10 7 3 0 0 81 10 1458
2014 Aboriginal 41 39 12 6 3 0 0 80 8 34
2014 Non-Aboriginal 42 39 9 7 3 0 0 81 10 1379
2011 Aboriginal 53 20 7 7 12 0 0 73 20 40
2011 Non-Aboriginal 42 36 10 8 5 0 0 78 12 1663
2008 Aboriginal 34 26 15 21 4 0 0 60 25 28
2008 Non-Aboriginal 36 39 9 11 4 0 0 75 16 947

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 18 10 13 0 0 0 76 13 31
2018 Non-Aboriginal 49 37 7 5 1 0 0 86 7 1323
2017 Aboriginal 51 28 2 17 2 0 0 78 19 35
2017 Non-Aboriginal 49 37 7 5 2 0 0 87 7 1456
2014 Aboriginal 41 42 14 3 0 0 0 83 3 34
2014 Non-Aboriginal 49 36 7 5 2 0 0 86 8 1378
2011 Aboriginal 58 24 7 5 5 0 0 82 10 40
2011 Non-Aboriginal 48 36 6 6 3 0 0 85 9 1664
2008 Aboriginal 54 36 4 0 7 0 0 90 7 28
2008 Non-Aboriginal 43 40 8 7 3 0 0 83 9 948

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 40 29 12 12 4 4 0 72 16 32
2018 Non-Aboriginal 29 34 15 12 7 3 0 65 20 1327
2017 Aboriginal 27 38 12 19 0 3 0 68 20 34
2017 Non-Aboriginal 30 36 13 12 7 3 0 68 19 1459
2014 Aboriginal 41 24 20 9 3 3 0 68 12 34
2014 Non-Aboriginal 27 34 15 14 6 3 1 63 21 1378
2011 Aboriginal 34 14 25 10 12 4 0 50 23 40
2011 Non-Aboriginal 29 36 15 10 7 3 0 67 18 1663
2008 Aboriginal 28 17 7 18 18 7 4 51 41 28
2008 Non-Aboriginal 27 37 15 10 8 3 1 66 18 947

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 21 15 13 13 4 0 58 26 32
2018 Non-Aboriginal 26 29 15 13 13 2 1 57 28 1321
2017 Aboriginal 27 21 11 24 14 3 0 50 39 35
2017 Non-Aboriginal 25 27 14 15 14 3 2 55 31 1455
2014 Aboriginal 24 11 12 21 32 0 0 35 53 34
2014 Non-Aboriginal 19 26 14 18 16 3 4 48 37 1379
2011 Aboriginal 7 15 15 30 28 4 0 23 61 40
2011 Non-Aboriginal 18 28 14 17 18 3 3 49 36 1664
2008 Aboriginal 28 25 18 14 15 0 0 53 28 28
2008 Non-Aboriginal 25 33 12 14 14 1 2 60 28 945

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 22 10 9 9 3 0 71 19 32
2018 Non-Aboriginal 38 38 10 9 5 0 0 77 13 1322
2017 Aboriginal 39 39 9 11 2 0 0 78 13 35
2017 Non-Aboriginal 36 38 11 11 5 0 0 74 16 1459
2014 Aboriginal 36 20 15 26 3 0 0 56 29 34
2014 Non-Aboriginal 31 42 11 11 5 0 0 73 17 1377
2011 Aboriginal 53 20 12 2 10 2 0 75 13 40
2011 Non-Aboriginal 33 42 10 9 5 0 0 76 14 1663

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 22 7 7 9 0 0 78 16 32
2018 Non-Aboriginal 42 34 11 8 4 0 0 77 12 1320
2017 Aboriginal 42 30 11 5 11 0 0 73 16 35
2017 Non-Aboriginal 39 36 11 9 5 0 0 75 14 1457
2014 Aboriginal 39 30 12 20 0 0 0 68 20 34
2014 Non-Aboriginal 36 36 14 9 6 0 0 72 15 1377

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 25 9 22 6 0 0 63 28 32
2018 Non-Aboriginal 38 37 11 9 4 0 0 76 13 1324
2017 Aboriginal 45 34 6 10 5 0 0 79 16 35
2017 Non-Aboriginal 37 38 12 9 4 0 0 75 13 1458
2014 Aboriginal 39 30 11 17 0 0 3 71 17 34
2014 Non-Aboriginal 36 37 13 9 4 0 1 74 13 1376
2011 Aboriginal 41 29 18 5 5 2 0 71 11 40
2011 Non-Aboriginal 39 41 10 6 3 1 0 81 9 1662

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 41 7 3 12 0 0 78 15 32
2018 Non-Aboriginal 30 39 16 7 4 3 0 72 12 1330
2017 Aboriginal 29 27 20 14 8 3 0 58 22 35
2017 Non-Aboriginal 28 37 17 9 5 4 0 68 14 1456

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 9 19 6 6 0 4 67 13 32
2018 Non-Aboriginal 47 33 8 8 4 0 0 80 12 1336
2017 Aboriginal 59 19 3 5 11 3 0 80 17 35
2017 Non-Aboriginal 47 31 9 8 4 0 0 78 13 1457
2014 Aboriginal 47 30 14 6 3 0 0 77 9 34
2014 Non-Aboriginal 42 33 10 10 4 0 1 75 15 1376
2011 Aboriginal 50 35 2 3 10 0 0 85 12 40
2011 Non-Aboriginal 43 37 8 8 3 0 1 81 11 1662

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 31 14 22 0 0 0 64 22 32
2018 Non-Aboriginal 26 33 20 13 7 0 0 60 20 1337
2017 Aboriginal 32 33 13 17 5 0 0 65 22 35
2017 Non-Aboriginal 27 37 20 10 5 0 0 64 16 1463
2014 Aboriginal 23 26 24 15 9 0 2 51 24 34
2014 Non-Aboriginal 30 38 18 8 5 0 0 69 13 1379
2011 Aboriginal 31 22 20 12 10 2 2 56 23 40
2011 Non-Aboriginal 30 36 19 9 6 0 1 66 15 1664
2008 Aboriginal 14 31 33 11 11 0 0 45 21 28
2008 Non-Aboriginal 22 34 24 12 7 0 0 56 20 947

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 43 18 39 32
2018 Non-Aboriginal 45 23 32 1338
2017 Aboriginal 55 13 31 35
2017 Non-Aboriginal 45 24 32 1461
2014 Aboriginal 38 29 33 34
2014 Non-Aboriginal 46 23 32 1379
2011 Aboriginal 55 28 17 40
2011 Non-Aboriginal 46 24 30 1661

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Aboriginal 0 29 48 0 16 7 14
2018 Non-Aboriginal 9 28 47 4 5 7 611
2017 Aboriginal 5 20 48 0 27 0 19
2017 Non-Aboriginal 8 24 50 3 9 6 654
2014 Aboriginal 0 8 76 0 9999 16 13
2014 Non-Aboriginal 9 19 56 7 9999 9 629
2011 Aboriginal 18 18 45 9 9999 9 22
2011 Non-Aboriginal 10 21 55 6 9999 8 770
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 40 47 3 4 3 3 0 90 7 32
2018 Non-Aboriginal 52 36 6 4 2 0 0 88 6 1330
2017 Aboriginal 41 41 11 5 2 0 0 82 7 35
2017 Non-Aboriginal 45 38 8 5 3 0 0 84 8 1456
2014 Aboriginal 47 29 9 15 0 0 0 76 15 34
2014 Non-Aboriginal 46 39 8 4 2 0 0 85 6 1378
2011 Aboriginal 60 26 7 2 3 2 0 87 5 40
2011 Non-Aboriginal 43 41 8 6 2 0 0 84 8 1662
2008 Aboriginal 33 47 5 15 0 0 0 80 15 27
2008 Non-Aboriginal 46 38 8 4 3 0 0 85 7 946

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 35 44 9 6 4 3 0 81 10 31
2018 Non-Aboriginal 28 44 15 8 3 1 0 73 11 1331
2017 Aboriginal 27 48 12 8 3 3 0 77 11 35
2017 Non-Aboriginal 30 45 14 7 3 1 0 76 10 1460
2014 Aboriginal 18 42 20 15 2 3 0 62 18 34
2014 Non-Aboriginal 27 43 16 9 2 2 0 72 11 1378
2011 Aboriginal 50 25 11 2 5 7 0 80 8 40
2011 Non-Aboriginal 32 41 13 8 4 2 0 75 12 1662

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 30 38 16 3 0 0 19 42 32
2018 Non-Aboriginal 11 28 36 18 5 1 1 24 40 1332
2017 Aboriginal 8 25 40 10 9 0 7 21 35 35
2017 Non-Aboriginal 13 27 35 16 7 0 1 23 41 1456
2014 Aboriginal 6 26 41 17 10 0 0 27 32 34
2014 Non-Aboriginal 10 25 41 16 6 0 2 23 35 1376
2011 Aboriginal 13 42 21 5 12 4 2 19 59 40
2011 Non-Aboriginal 11 26 39 14 6 1 2 21 39 1662
2008 Aboriginal 18 37 24 14 4 0 4 18 57 28
2008 Non-Aboriginal 10 28 41 16 4 0 1 20 38 944

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 14 27 19 20 3 4 42 29 30
2018 Non-Aboriginal 7 16 28 30 13 2 2 45 25 1327
2017 Aboriginal 8 17 28 16 15 0 17 36 30 34
2017 Non-Aboriginal 7 16 26 28 16 2 4 47 25 1450
2014 Aboriginal 3 18 32 21 18 6 3 42 23 34
2014 Non-Aboriginal 6 15 26 31 15 3 4 49 23 1376
2011 Aboriginal 13 15 32 10 19 4 7 33 31 40
2011 Non-Aboriginal 8 17 29 27 13 2 4 43 27 1658
2008 Aboriginal 7 34 13 28 11 4 4 42 44 28
2008 Non-Aboriginal 7 17 33 28 12 1 2 41 25 942

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 12 29 21 4 0 6 26 43 32
2018 Non-Aboriginal 17 22 30 19 9 1 2 29 40 1327
2017 Aboriginal 18 18 35 23 3 3 0 26 38 35
2017 Non-Aboriginal 16 23 29 19 8 2 2 28 42 1451
2014 Aboriginal 15 23 30 23 9 0 0 33 38 34
2014 Non-Aboriginal 20 24 29 16 7 1 2 24 45 1376
2011 Aboriginal 26 15 27 5 15 7 5 23 46 39
2011 Non-Aboriginal 20 23 30 15 8 1 2 24 45 1662
2008 Aboriginal 18 36 10 22 11 0 4 34 56 28
2008 Non-Aboriginal 16 24 34 17 6 1 1 24 41 941

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 13 41 17 12 0 0 29 30 32
2018 Non-Aboriginal 13 22 37 19 7 1 1 26 36 1316
2017 Aboriginal 13 14 27 39 6 0 0 46 27 35
2017 Non-Aboriginal 13 23 36 18 8 1 1 27 36 1450
2014 Aboriginal 3 35 39 9 12 0 2 21 39 34
2014 Non-Aboriginal 10 21 39 21 7 1 2 28 32 1370
2011 Aboriginal 15 23 28 10 15 4 5 28 42 40
2011 Non-Aboriginal 11 23 35 21 8 0 2 29 35 1658
2008 Aboriginal 7 29 43 11 7 0 4 18 37 28
2008 Non-Aboriginal 10 23 38 21 6 0 1 27 34 942

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 16 22 30 0 3 6 33 43 32
2018 Non-Aboriginal 18 27 26 18 8 1 2 26 46 1328
2017 Aboriginal 24 14 28 28 3 0 5 32 39 35
2017 Non-Aboriginal 19 28 26 15 8 1 3 24 49 1454
2014 Aboriginal 6 44 27 14 6 0 3 20 52 34
2014 Non-Aboriginal 15 26 28 17 9 1 3 27 43 1376
2011 Aboriginal 20 27 13 14 12 9 5 30 55 40
2011 Non-Aboriginal 14 25 30 18 9 1 4 28 41 1663
2008 Aboriginal 25 22 24 15 11 0 4 26 48 28
2008 Non-Aboriginal 14 23 31 19 8 1 3 29 39 941

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 23 26 19 10 6 6 33 38 32
2018 Non-Aboriginal 13 23 29 21 9 2 2 31 38 1320
2017 Aboriginal 22 35 18 11 6 5 3 19 61 35
2017 Non-Aboriginal 12 19 31 20 11 3 3 34 33 1450
2014 Aboriginal 9 21 24 23 14 3 6 41 33 34
2014 Non-Aboriginal 8 15 31 26 13 2 5 41 26 1375
2011 Aboriginal 13 17 17 23 14 7 10 44 36 40
2011 Non-Aboriginal 10 18 30 23 12 3 4 37 30 1663
2008 Aboriginal 24 14 33 19 7 0 3 27 40 28
2008 Non-Aboriginal 15 28 28 18 7 2 3 26 45 942

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 14 41 15 4 4 3 20 36 32
2018 Non-Aboriginal 13 25 33 17 7 2 1 25 40 1324
2017 Aboriginal 18 19 34 15 8 3 3 25 39 35
2017 Non-Aboriginal 15 21 34 17 8 2 3 27 37 1453
2014 Aboriginal 17 23 30 18 9 0 3 27 42 34
2014 Non-Aboriginal 14 21 36 17 7 2 3 25 37 1378

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 27 6 9 7 0 4 78 16 32
2018 Non-Aboriginal 47 29 8 9 6 0 0 77 15 1334
2017 Aboriginal 45 30 6 9 11 0 0 75 19 35
2017 Non-Aboriginal 48 28 9 9 6 1 0 76 16 1460
2014 Aboriginal 45 26 3 12 11 3 0 74 23 34
2014 Non-Aboriginal 48 27 9 8 7 1 0 76 15 1379

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 23 5 8 7 0 0 80 15 32
2018 Non-Aboriginal 53 33 6 5 3 0 0 87 7 1333
2017 Aboriginal 61 28 9 2 0 0 0 89 2 35
2017 Non-Aboriginal 51 34 6 6 2 0 0 86 8 1459
2014 Aboriginal 54 29 3 11 3 0 0 83 14 34
2014 Non-Aboriginal 50 35 6 6 2 0 0 85 8 1378

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 55 36 0 6 4 0 0 91 9 32
2018 Non-Aboriginal 47 37 9 4 2 1 0 85 6 1332

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 53 16 18 3 0 7 4 77 3 32
2018 Non-Aboriginal 50 32 11 3 1 3 0 84 4 1325
2017 Aboriginal 54 16 25 0 0 5 0 74 0 35
2017 Non-Aboriginal 45 33 11 4 2 4 0 82 6 1461
2014 Aboriginal 33 52 3 12 0 0 0 85 12 34
2014 Non-Aboriginal 49 33 10 2 1 4 1 85 4 1377

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 54 18 12 6 3 4 4 78 9 32
2018 Non-Aboriginal 48 36 9 4 3 1 0 85 7 1324
2017 Aboriginal 44 32 11 8 5 0 0 76 13 35
2017 Non-Aboriginal 42 39 11 4 2 2 0 83 7 1462
2014 Aboriginal 31 37 9 17 3 3 0 70 21 34
2014 Non-Aboriginal 45 35 10 5 2 3 0 83 7 1379
2011 Aboriginal 35 35 10 5 12 2 0 72 18 40
2011 Non-Aboriginal 36 37 13 6 4 3 0 76 10 1663

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 22 6 10 6 0 0 78 16 32
2018 Non-Aboriginal 56 32 7 3 2 0 0 88 5 1326
2017 Aboriginal 59 27 6 5 2 0 0 87 8 35
2017 Non-Aboriginal 50 36 7 4 2 0 0 86 6 1459
2014 Aboriginal 39 40 12 6 3 0 0 79 9 34
2014 Non-Aboriginal 52 34 8 3 2 0 0 87 5 1377
2011 Aboriginal 46 31 5 5 7 5 0 81 13 40
2011 Non-Aboriginal 45 36 10 5 3 1 0 81 9 1662
2008 Aboriginal 46 25 15 14 0 0 0 71 14 28
2008 Non-Aboriginal 42 41 8 5 4 0 0 84 8 945

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 11 18 8 12 9 10 53 24 32
2018 Non-Aboriginal 29 30 14 9 7 7 4 67 17 1337
2017 Aboriginal 31 19 25 6 8 8 3 57 15 35
2017 Non-Aboriginal 32 28 14 9 7 5 5 67 18 1460
2014 Aboriginal 39 25 6 9 12 6 3 71 22 34
2014 Non-Aboriginal 34 29 14 8 8 4 4 68 17 1378

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 46 18 12 9 11 4 0 67 21 32
2018 Non-Aboriginal 43 35 9 6 4 2 1 80 10 1328
2017 Aboriginal 43 33 21 2 0 0 0 76 2 35
2017 Non-Aboriginal 44 32 10 7 3 3 1 79 10 1457
2014 Aboriginal 42 43 9 3 3 0 0 86 6 34
2014 Non-Aboriginal 44 34 9 5 4 2 2 82 9 1379
2011 Aboriginal 50 16 10 13 5 7 0 70 19 40
2011 Non-Aboriginal 41 33 9 8 5 4 1 77 13 1657
2008 Aboriginal 41 31 11 3 7 7 0 77 11 28
2008 Non-Aboriginal 34 34 10 10 6 5 1 73 17 946

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 18 19 3 4 4 0 73 7 32
2018 Non-Aboriginal 38 39 14 5 2 1 0 78 7 1326

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 12 18 7 18 16 7 43 33 32
2018 Non-Aboriginal 20 22 18 12 12 13 3 50 29 1332
2017 Aboriginal 21 19 6 17 24 12 0 47 47 35
2017 Non-Aboriginal 17 21 17 14 14 12 5 46 34 1460
2014 Aboriginal 15 18 14 9 23 18 3 42 40 34
2014 Non-Aboriginal 15 20 18 14 15 14 6 43 35 1376
2011 Aboriginal 18 18 10 8 20 22 5 48 38 39
2011 Non-Aboriginal 14 18 17 14 15 15 7 41 37 1659

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 21 79 32
2018 Non-Aboriginal 13 87 1335

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 8 9 3 8 40 13 56 25 32
2018 Non-Aboriginal 17 16 18 6 3 34 7 55 15 1332
2017 Aboriginal 24 13 17 8 8 27 4 52 23 35
2017 Non-Aboriginal 16 14 16 5 5 31 12 53 19 1460
2014 Aboriginal 18 21 24 6 8 23 0 51 18 34
2014 Non-Aboriginal 18 15 16 6 4 33 8 56 16 1379

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 20 0 12 0 20 4 84 16 32
2018 Non-Aboriginal 34 32 15 5 3 11 1 75 9 1334
2017 Aboriginal 47 16 11 13 2 11 0 70 17 35
2017 Non-Aboriginal 33 30 15 6 3 11 1 72 11 1459
2014 Aboriginal 33 12 26 6 8 15 0 53 17 34
2014 Non-Aboriginal 30 29 17 5 3 13 2 70 10 1377
2011 Aboriginal 38 15 19 7 6 14 0 62 15 40
2011 Non-Aboriginal 28 33 17 6 3 11 1 69 11 1663

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 14 86 32
2018 Non-Aboriginal 7 93 1330

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 8 19 3 6 46 10 38 20 32
2018 Non-Aboriginal 18 14 19 3 2 37 7 57 8 1328
2017 Aboriginal 21 11 27 5 3 22 11 47 12 35
2017 Non-Aboriginal 16 14 17 2 2 39 9 59 9 1461
2014 Aboriginal 18 17 26 6 3 30 0 50 13 34
2014 Non-Aboriginal 16 12 16 3 2 42 9 57 10 1377

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 23 12 6 0 24 0 76 8 32
2018 Non-Aboriginal 34 30 15 3 2 14 1 76 6 1331
2017 Aboriginal 41 14 21 5 5 13 0 63 12 35
2017 Non-Aboriginal 35 31 14 3 2 14 2 77 6 1457
2014 Aboriginal 36 14 23 9 0 15 3 62 11 34
2014 Non-Aboriginal 31 29 16 2 2 18 2 75 5 1377
2011 Aboriginal 48 13 17 2 8 10 2 69 12 40
2011 Non-Aboriginal 35 32 15 3 1 13 0 78 5 1661
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 63 19 3 12 4 0 0 82 15 32
2018 Non-Aboriginal 62 21 7 4 4 1 0 84 8 1319
2017 Aboriginal 54 19 13 3 8 3 0 75 12 35
2017 Non-Aboriginal 60 21 10 5 4 1 0 82 8 1459

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 37 15 6 0 12 0 77 7 32
2018 Non-Aboriginal 34 40 13 7 2 4 0 77 9 1329
2017 Aboriginal 28 38 21 5 5 3 0 68 10 35
2017 Non-Aboriginal 31 44 12 7 4 3 0 77 10 1461

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 33 3 16 3 6 0 77 20 32
2018 Non-Aboriginal 28 38 16 11 6 2 0 67 17 1333
2017 Aboriginal 28 32 16 17 5 0 3 61 22 35
2017 Non-Aboriginal 22 39 16 15 7 2 0 62 22 1456

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 18 18 13 17 0 0 52 30 30
2018 Non-Aboriginal 21 27 23 13 14 0 1 49 28 1330
2017 Aboriginal 32 14 18 23 9 0 5 48 33 35
2017 Non-Aboriginal 22 25 22 13 16 0 2 48 29 1456

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 16 21 25 30 9 0 0 36 39 31
2018 Non-Aboriginal 10 24 33 20 12 0 0 34 32 1337
2017 Aboriginal 19 20 37 11 13 0 0 39 24 35
2017 Non-Aboriginal 12 28 29 18 12 0 0 40 31 1456

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 29 33 14 10 0 0 43 24 29
2018 Non-Aboriginal 14 26 31 17 11 0 1 40 29 1331
2017 Aboriginal 21 38 14 13 14 0 0 59 27 35
2017 Non-Aboriginal 14 30 27 16 11 0 1 44 28 1455

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 11 36 13 27 12 0 0 48 40 31
2018 Non-Aboriginal 12 22 28 20 16 1 1 36 36 1331
2017 Aboriginal 28 8 20 32 11 0 0 36 44 35
2017 Non-Aboriginal 14 26 23 20 15 0 2 41 36 1456

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 43 24 12 6 12 0 3 68 19 31
2018 Non-Aboriginal 30 30 20 10 6 1 4 62 16 1320
2017 Aboriginal 39 27 12 9 13 0 0 66 22 35
2017 Non-Aboriginal 31 29 16 10 7 1 6 65 18 1451

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 21 15 13 12 0 0 60 25 31
2018 Non-Aboriginal 23 28 26 13 10 0 0 52 22 1334
2017 Aboriginal 36 31 11 11 11 0 0 67 22 35
2017 Non-Aboriginal 25 29 23 13 9 0 0 54 22 1452

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 36 22 3 9 0 0 66 11 32
2018 Non-Aboriginal 26 36 24 9 4 1 1 63 13 1325
2017 Aboriginal 21 34 28 14 3 0 0 55 17 35
2017 Non-Aboriginal 27 33 22 10 6 1 1 60 17 1451

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 39 30 9 9 0 0 51 19 32
2018 Non-Aboriginal 18 32 28 14 6 0 1 51 21 1325
2017 Aboriginal 31 14 23 27 6 0 0 45 32 35
2017 Non-Aboriginal 20 30 24 17 9 0 0 50 26 1449

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 40 21 25 9 6 0 0 61 15 32
2018 Non-Aboriginal 24 32 23 12 7 0 1 56 20 1324
2017 Aboriginal 18 31 20 23 8 0 0 49 31 35
2017 Non-Aboriginal 25 29 22 13 10 0 1 55 23 1451

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 34 22 12 0 0 0 66 12 31
2018 Non-Aboriginal 28 31 24 11 5 0 1 60 16 1317
2017 Aboriginal 39 32 10 10 8 0 0 71 19 35
2017 Non-Aboriginal 31 31 21 10 5 0 1 64 15 1447

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 61 12 16 4 6 0 0 73 10 31
2018 Non-Aboriginal 51 22 13 7 5 0 2 74 12 1316
2017 Aboriginal 62 19 11 5 3 0 0 81 8 35
2017 Non-Aboriginal 54 22 13 6 4 0 2 77 10 1453

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 80 3 0 7 3 0 7 89 11 32
2018 Non-Aboriginal 72 13 6 1 2 0 6 91 3 1323

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 68 8 11 9 0 0 3 79 10 32
2018 Non-Aboriginal 71 12 6 2 4 1 4 87 7 1317
2017 Aboriginal 76 11 6 5 3 0 0 87 8 35
2017 Non-Aboriginal 75 10 5 4 3 0 3 88 7 1460

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 66 19 6 0 3 0 6 91 3 32
2018 Non-Aboriginal 59 24 10 3 2 0 2 84 6 1324
2017 Aboriginal 75 20 5 0 0 0 0 95 0 35
2017 Non-Aboriginal 61 25 6 3 2 0 2 88 6 1455

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 63 0 11 19 0 0 7 68 20 30
2018 Non-Aboriginal 56 20 12 5 5 0 2 77 11 1317
2017 Aboriginal 58 22 7 11 2 0 0 80 13 35
2017 Non-Aboriginal 59 20 10 6 5 0 2 80 10 1450

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 3 7 0 3 0 30 85 4 32
2018 Non-Aboriginal 53 12 5 2 1 0 27 89 4 1300
2017 Aboriginal 63 8 0 0 8 0 21 90 10 35
2017 Non-Aboriginal 58 11 5 2 1 0 23 90 4 1449

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 23 11 6 0 0 7 81 7 31
2018 Non-Aboriginal 65 19 8 2 1 0 6 88 3 1318
2017 Aboriginal 72 17 3 0 0 0 9 97 0 34
2017 Non-Aboriginal 69 17 6 1 1 0 6 91 2 1449

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 71 13 6 6 0 0 3 87 6 32
2018 Non-Aboriginal 73 13 5 3 3 0 4 89 5 1323
2017 Aboriginal 70 14 3 3 5 0 5 89 8 35
2017 Non-Aboriginal 71 12 6 3 3 0 4 88 6 1455

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 43 32 21 0 0 0 3 78 0 32
2018 Non-Aboriginal 50 26 15 5 2 0 2 77 7 1323
2017 Aboriginal 57 29 8 3 3 0 0 86 6 35
2017 Non-Aboriginal 53 26 12 4 2 0 3 81 7 1451

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 6 35 34 22 3 0 0 41 24 32
2018 Non-Aboriginal 11 31 39 15 5 0 0 41 20 1337
2017 Aboriginal 5 40 28 16 11 0 0 45 26 35
2017 Non-Aboriginal 9 29 40 16 6 0 0 38 22 1460

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 26 32 22 9 0 0 30 38 32
2018 Non-Aboriginal 10 22 41 20 8 0 0 28 32 1319
2017 Aboriginal 14 19 38 27 3 0 0 30 32 35
2017 Non-Aboriginal 9 21 42 19 9 0 0 28 30 1452
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 35 16 16 3 0 4 27 73 32
2018 Non-Aboriginal 25 29 19 14 10 2 1 26 74 1335
2017 Aboriginal 42 17 21 12 8 0 0 42 58 35
2017 Non-Aboriginal 27 24 23 12 10 3 1 28 72 1462

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 9 22
2018 Non-Aboriginal 20 964
2017 Aboriginal 42 20
2017 Non-Aboriginal 23 999

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 37 22
2018 Non-Aboriginal 40 964
2017 Aboriginal 39 20
2017 Non-Aboriginal 38 999

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 38 22
2018 Non-Aboriginal 20 964
2017 Aboriginal 32 20
2017 Non-Aboriginal 18 999

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 21 22
2018 Non-Aboriginal 38 964
2017 Aboriginal 44 20
2017 Non-Aboriginal 40 999

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Aboriginal 4 22
2018 Non-Aboriginal 6 964
2017 Aboriginal 0 20
2017 Non-Aboriginal 7 999

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 29 22
2018 Non-Aboriginal 36 964

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 49 22
2018 Non-Aboriginal 37 964
2017 Aboriginal 33 20
2017 Non-Aboriginal 45 999

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Aboriginal 18 22 32 0 0 28 22
2018 Non-Aboriginal 4 39 22 13 5 16 911
2017 Aboriginal 0 43 22 9 10 15 20
2017 Non-Aboriginal 5 48 20 11 5 12 975

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 23 77 22
2018 Non-Aboriginal 25 75 955

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 29 13 19 14 18 0 7 46 34 32
2018 Non-Aboriginal 35 19 15 10 14 1 5 58 26 1332

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 29 17 13 10 17 0 15 53 32 22
2018 Non-Aboriginal 15 24 16 17 19 2 6 43 40 962
2017 Aboriginal 19 24 23 24 10 0 0 43 34 20
2017 Non-Aboriginal 14 28 15 15 17 2 8 48 36 1001

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 4 13 4 13 50 5 10 21 74 22
2018 Non-Aboriginal 4 11 13 20 42 3 7 17 69 962
2017 Aboriginal 5 10 5 24 56 0 0 15 80 20
2017 Non-Aboriginal 2 9 10 18 50 3 7 12 76 1003
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