2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 30 12 10 3 0 0 75 14 96
2018 Not a person with a disability 37 43 9 7 4 0 0 80 11 1264
2017 Person with a disability 36 44 8 8 4 0 0 80 12 110
2017 Not a person with a disability 35 45 9 7 4 0 0 80 11 1377
2014 Person with a disability 33 46 8 8 5 0 0 79 12 86
2014 Not a person with a disability 32 47 10 7 4 0 0 78 11 1323
2011 Person with a disability 35 36 7 10 13 0 0 71 23 94
2011 Not a person with a disability 36 41 10 8 5 0 0 77 13 1604
2008 Person with a disability 26 38 17 9 10 0 0 64 19 53
2008 Not a person with a disability 36 42 10 9 3 0 0 78 12 915

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 38 10 13 11 0 0 67 23 97
2018 Not a person with a disability 40 36 11 9 5 0 0 75 14 1261
2017 Person with a disability 26 38 7 15 13 0 1 64 29 111
2017 Not a person with a disability 36 38 11 9 7 0 0 73 16 1378

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 37 6 6 2 0 0 86 8 96
2018 Not a person with a disability 52 34 9 3 2 0 0 86 5 1256
2017 Person with a disability 59 32 5 2 2 0 0 91 4 111
2017 Not a person with a disability 51 36 8 4 1 0 0 87 5 1378
2014 Person with a disability 69 21 5 6 0 0 0 90 6 85
2014 Not a person with a disability 60 28 8 2 2 0 0 88 4 1323
2011 Person with a disability 63 24 7 3 2 1 0 87 6 94
2011 Not a person with a disability 55 32 8 3 2 0 0 88 4 1608

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 32 13 13 1 1 0 73 14 97
2018 Not a person with a disability 42 38 10 6 3 0 0 81 9 1260
2017 Person with a disability 42 39 10 5 4 0 0 81 9 110
2017 Not a person with a disability 41 40 10 7 3 0 0 81 9 1372
2014 Person with a disability 40 30 17 7 7 0 0 69 14 85
2014 Not a person with a disability 41 40 10 6 3 0 0 81 9 1322
2011 Person with a disability 35 38 10 8 10 0 0 73 18 94
2011 Not a person with a disability 41 41 8 7 3 0 0 82 10 1605
2008 Person with a disability 36 36 16 9 4 0 0 71 13 55
2008 Not a person with a disability 42 40 8 7 2 0 0 82 9 917

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 28 13 12 9 0 0 65 21 94
2018 Not a person with a disability 48 29 13 6 4 1 0 78 10 1258
2017 Person with a disability 32 32 18 9 7 2 0 65 17 109
2017 Not a person with a disability 42 31 14 8 4 1 0 73 12 1379
2014 Person with a disability 27 24 23 10 16 0 0 51 26 86
2014 Not a person with a disability 33 36 16 9 4 1 0 70 13 1321
2011 Person with a disability 27 28 21 14 10 0 0 55 24 94
2011 Not a person with a disability 34 32 16 10 7 1 0 66 17 1606

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 30 12 13 7 0 0 67 21 95
2018 Not a person with a disability 46 32 11 6 3 0 0 79 10 1251
2017 Person with a disability 32 36 14 13 5 1 0 68 18 110
2017 Not a person with a disability 42 34 12 8 4 0 0 76 12 1379
2014 Person with a disability 25 33 15 13 14 0 0 58 27 86
2014 Not a person with a disability 34 39 14 9 3 0 0 74 12 1322
2011 Person with a disability 28 29 20 13 9 0 0 57 22 94
2011 Not a person with a disability 34 35 15 9 6 0 0 69 16 1603
2008 Person with a disability 12 40 23 13 13 0 0 52 25 56
2008 Not a person with a disability 35 41 12 7 4 0 0 76 12 918

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 27 16 16 11 2 0 56 27 95
2018 Not a person with a disability 38 25 16 11 7 3 0 65 18 1264
2017 Person with a disability 33 26 21 7 10 3 1 61 17 110
2017 Not a person with a disability 35 25 17 10 8 4 1 62 20 1378
2014 Person with a disability 24 27 12 16 17 3 0 53 35 85
2014 Not a person with a disability 28 25 19 14 10 4 1 55 25 1324
2011 Person with a disability 30 16 16 18 17 2 0 47 36 94
2011 Not a person with a disability 28 26 17 13 11 4 1 57 25 1606
2008 Person with a disability 16 30 18 16 14 4 2 49 32 56
2008 Not a person with a disability 27 29 16 15 8 5 1 59 24 918
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 33 9 8 7 1 1 76 15 95
2018 Not a person with a disability 53 26 9 5 4 3 0 82 9 1255
2017 Person with a disability 40 28 11 9 10 2 0 69 20 111
2017 Not a person with a disability 50 27 10 6 4 2 1 80 10 1381
2014 Person with a disability 37 24 14 11 10 3 0 63 22 86
2014 Not a person with a disability 50 26 11 6 4 2 1 78 10 1323
2011 Person with a disability 47 21 12 10 10 1 0 68 20 93
2011 Not a person with a disability 44 31 10 6 4 2 1 78 11 1606
2008 Person with a disability 27 35 9 20 5 4 0 65 26 55
2008 Not a person with a disability 46 28 10 6 6 3 0 77 13 917

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 34 3 12 11 0 1 74 23 95
2018 Not a person with a disability 50 29 9 6 4 1 0 80 11 1252
2017 Person with a disability 42 29 10 12 8 0 0 71 20 111
2017 Not a person with a disability 48 31 9 8 4 0 0 80 12 1377
2014 Person with a disability 36 28 12 16 9 0 0 64 25 86
2014 Not a person with a disability 46 30 10 9 4 0 0 77 13 1324
2011 Person with a disability 45 22 8 13 11 0 0 68 24 93
2011 Not a person with a disability 42 35 8 9 5 1 0 78 14 1606
2008 Person with a disability 31 31 7 22 9 0 0 62 31 55
2008 Not a person with a disability 42 33 9 9 6 1 0 76 15 915

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 22 11 12 7 0 0 70 19 94
2018 Not a person with a disability 52 26 10 6 5 1 0 78 11 1255
2017 Person with a disability 51 20 8 13 8 0 0 71 21 111
2017 Not a person with a disability 51 28 9 7 4 0 0 80 11 1378
2014 Person with a disability 41 28 4 14 13 0 0 69 27 86
2014 Not a person with a disability 51 27 9 7 5 0 0 79 12 1322

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 27 19 11 12 3 0 57 23 97
2018 Not a person with a disability 35 36 12 8 4 5 0 75 13 1264
2017 Person with a disability 26 28 17 13 10 4 2 57 25 111
2017 Not a person with a disability 34 34 13 9 5 5 0 71 15 1381
2014 Person with a disability 24 27 14 15 15 6 0 54 32 86
2014 Not a person with a disability 32 37 13 7 4 6 0 74 12 1323
2011 Person with a disability 30 22 12 11 17 8 0 56 30 94
2011 Not a person with a disability 32 32 14 8 8 6 0 68 17 1601

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 32 16 16 13 1 0 55 29 96
2018 Not a person with a disability 34 36 13 9 5 2 0 72 15 1265
2017 Person with a disability 22 34 14 15 12 2 1 57 28 111
2017 Not a person with a disability 33 33 15 11 7 1 0 67 18 1379
2014 Person with a disability 19 38 16 9 17 1 0 57 27 86
2014 Not a person with a disability 30 38 16 9 5 2 0 69 15 1323
2011 Person with a disability 25 30 12 12 18 2 0 57 31 94
2011 Not a person with a disability 27 36 16 10 8 3 0 65 19 1600
2008 Person with a disability 15 35 16 17 13 4 0 52 31 56
2008 Not a person with a disability 31 39 15 8 6 2 0 71 14 918

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 26 15 21 17 2 0 45 39 96
2018 Not a person with a disability 22 37 15 15 6 5 0 62 22 1264
2017 Person with a disability 13 25 17 22 16 6 1 41 41 111
2017 Not a person with a disability 22 33 19 14 8 4 0 58 22 1381
2014 Person with a disability 9 30 16 17 21 7 0 42 41 86
2014 Not a person with a disability 20 37 19 13 6 4 0 60 20 1323
2011 Person with a disability 20 28 11 16 14 11 0 54 34 94
2011 Not a person with a disability 17 38 18 13 8 5 0 59 22 1606
2008 Person with a disability 12 37 9 22 9 11 0 55 34 56
2008 Not a person with a disability 15 43 15 16 7 4 0 61 23 916

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 26 17 18 20 1 0 45 38 96
2018 Not a person with a disability 22 36 15 16 8 2 0 59 25 1268
2017 Person with a disability 17 30 15 18 17 3 1 49 36 111
2017 Not a person with a disability 21 37 16 15 8 2 0 60 23 1380
2014 Person with a disability 8 33 12 28 17 2 0 42 46 86
2014 Not a person with a disability 19 38 15 17 9 3 0 58 27 1323
2011 Person with a disability 19 29 10 20 18 3 0 50 40 94
2011 Not a person with a disability 18 39 13 18 10 2 0 58 29 1605
2008 Person with a disability 7 44 13 19 15 2 0 52 35 56
2008 Not a person with a disability 19 41 12 18 8 1 0 62 27 916
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 41 8 8 14 2 0 69 23 96
2018 Not a person with a disability 35 35 14 10 6 0 0 70 16 1265
2017 Person with a disability 26 39 7 18 10 0 0 65 27 111
2017 Not a person with a disability 34 37 12 11 6 0 0 71 17 1378
2014 Person with a disability 23 22 24 14 17 0 0 45 31 86
2014 Not a person with a disability 32 35 14 13 7 0 0 67 19 1322
2011 Person with a disability 24 35 19 8 12 2 0 60 21 93
2011 Not a person with a disability 31 40 12 11 7 0 0 71 18 1606

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 39 7 16 10 0 0 68 26 97
2018 Not a person with a disability 31 40 13 11 5 0 0 71 16 1265
2017 Person with a disability 24 36 14 13 11 0 2 61 25 111
2017 Not a person with a disability 30 39 13 12 5 0 0 69 17 1374

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 15 20 21 10 21 5 31 43 96
2018 Not a person with a disability 15 25 15 14 8 19 4 52 28 1266
2017 Person with a disability 15 16 15 11 18 21 4 40 39 111
2017 Not a person with a disability 15 22 16 14 9 20 4 49 30 1380
2014 Person with a disability 22 11 17 14 22 13 1 38 42 85
2014 Not a person with a disability 15 25 16 14 10 17 3 50 30 1324

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 29 12 12 10 0 1 66 22 95
2018 Not a person with a disability 44 31 11 8 4 1 0 77 12 1254
2017 Person with a disability 38 33 7 12 9 0 1 72 22 111
2017 Not a person with a disability 43 33 11 8 5 0 0 77 13 1380
2014 Person with a disability 37 24 15 15 9 0 0 61 24 86
2014 Not a person with a disability 41 34 10 9 5 1 1 76 14 1323
2011 Person with a disability 40 33 4 11 11 1 0 73 22 93
2011 Not a person with a disability 38 36 10 8 6 0 0 75 14 1606
2008 Person with a disability 27 35 18 9 9 0 2 63 19 55
2008 Not a person with a disability 37 36 10 10 6 0 0 74 16 917

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 23 6 12 6 0 17 70 22 17
2018 Not a person with a disability 36 31 14 6 3 2 7 74 10 374
2017 Person with a disability 27 23 12 12 15 0 11 56 30 26
2017 Not a person with a disability 30 33 13 7 4 5 8 72 13 401
2014 Person with a disability 29 28 11 12 0 8 12 71 15 25
2014 Not a person with a disability 45 27 9 6 2 4 8 81 9 348

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 34 14 24 6 0 1 56 30 95
2018 Not a person with a disability 27 43 12 12 4 1 1 72 16 1270
2017 Person with a disability 22 35 17 16 9 0 2 58 25 111
2017 Not a person with a disability 29 40 12 13 5 0 1 70 18 1380
2014 Person with a disability 27 34 14 14 10 0 1 62 24 86
2014 Not a person with a disability 33 36 13 12 4 0 1 70 17 1320
2011 Person with a disability 20 39 15 12 9 1 3 62 22 94
2011 Not a person with a disability 33 39 12 9 5 0 2 73 15 1608
2008 Person with a disability 16 31 20 20 12 0 2 47 33 56
2008 Not a person with a disability 30 40 14 9 5 1 1 71 14 919

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 37 6 10 2 0 0 82 12 97
2018 Not a person with a disability 43 38 9 7 3 0 0 81 10 1268
2017 Person with a disability 44 38 8 6 4 0 0 82 10 111
2017 Not a person with a disability 41 39 10 7 3 0 0 80 10 1377
2014 Person with a disability 41 36 14 2 7 0 0 77 9 86
2014 Not a person with a disability 42 39 9 7 3 0 0 81 10 1324
2011 Person with a disability 44 28 6 8 14 0 0 72 22 94
2011 Not a person with a disability 42 36 10 7 4 0 0 78 12 1606
2008 Person with a disability 25 43 11 11 9 0 2 69 20 55
2008 Not a person with a disability 36 38 9 12 4 0 0 75 16 919

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 34 6 9 1 0 0 84 11 95
2018 Not a person with a disability 49 37 7 5 1 0 0 86 7 1257
2017 Person with a disability 53 34 5 4 3 0 0 88 7 111
2017 Not a person with a disability 49 37 7 5 2 0 0 86 7 1375
2014 Person with a disability 46 35 9 4 6 0 0 81 10 86
2014 Not a person with a disability 49 37 7 5 2 0 0 86 8 1323
2011 Person with a disability 50 28 5 11 7 0 0 78 18 94
2011 Not a person with a disability 49 37 7 5 3 0 0 85 8 1607
2008 Person with a disability 28 45 11 9 5 0 2 74 15 56
2008 Not a person with a disability 44 39 8 6 3 0 0 83 9 919

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 35 11 24 12 1 0 53 36 96
2018 Not a person with a disability 30 34 15 11 7 3 0 66 18 1261
2017 Person with a disability 24 29 11 19 13 5 0 56 33 110
2017 Not a person with a disability 30 36 13 11 6 3 0 69 18 1378
2014 Person with a disability 22 23 14 20 17 4 0 46 39 86
2014 Not a person with a disability 27 35 15 13 6 3 1 65 20 1323
2011 Person with a disability 14 37 13 17 15 4 0 53 34 94
2011 Not a person with a disability 30 35 15 9 7 3 0 67 17 1606
2008 Person with a disability 12 31 18 13 20 7 0 46 35 56
2008 Not a person with a disability 28 37 15 10 7 3 1 67 18 918

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 20 13 21 27 4 1 35 50 96
2018 Not a person with a disability 27 30 15 13 12 2 1 59 26 1255
2017 Person with a disability 21 17 16 19 19 4 4 41 41 110
2017 Not a person with a disability 25 27 13 15 14 3 2 55 30 1376
2014 Person with a disability 11 19 15 20 30 2 4 31 53 86
2014 Not a person with a disability 20 26 14 18 16 3 4 49 36 1324
2011 Person with a disability 10 20 13 18 33 2 4 32 54 94
2011 Not a person with a disability 18 28 14 17 17 3 3 49 36 1607
2008 Person with a disability 13 26 17 16 23 2 3 41 41 56
2008 Not a person with a disability 26 33 11 14 13 1 2 61 28 916

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 35 14 13 10 0 0 63 23 95
2018 Not a person with a disability 39 38 9 8 5 0 0 78 13 1256
2017 Person with a disability 34 31 10 18 6 0 0 65 24 111
2017 Not a person with a disability 36 38 11 10 5 0 0 74 15 1378
2014 Person with a disability 22 38 14 18 8 0 0 59 27 85
2014 Not a person with a disability 32 41 11 11 5 0 0 73 16 1323
2011 Person with a disability 30 39 11 9 10 1 0 69 19 94
2011 Not a person with a disability 34 42 10 9 5 0 0 76 13 1606

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 33 10 13 11 0 0 67 23 97
2018 Not a person with a disability 43 34 11 8 4 1 0 78 12 1252
2017 Person with a disability 31 35 10 13 10 0 0 67 23 111
2017 Not a person with a disability 39 36 11 8 5 0 0 75 14 1376
2014 Person with a disability 25 33 19 15 7 0 1 58 22 85
2014 Not a person with a disability 37 36 13 9 6 0 0 73 14 1323

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 34 9 20 10 0 0 61 30 97
2018 Not a person with a disability 39 37 11 8 4 0 0 76 12 1256
2017 Person with a disability 30 34 12 18 6 0 1 64 24 111
2017 Not a person with a disability 37 38 12 9 4 0 0 76 12 1377
2014 Person with a disability 30 28 18 10 11 1 3 60 22 85
2014 Not a person with a disability 37 37 13 9 4 0 1 74 13 1322
2011 Person with a disability 35 39 6 12 7 1 0 75 19 94
2011 Not a person with a disability 39 40 10 6 3 1 0 81 9 1605

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 41 15 12 11 2 0 61 24 96
2018 Not a person with a disability 31 39 16 6 4 3 0 72 11 1264
2017 Person with a disability 24 33 21 13 7 3 0 58 20 110
2017 Not a person with a disability 28 37 17 9 4 4 0 69 14 1376

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 34 4 9 10 0 0 78 18 96
2018 Not a person with a disability 47 32 8 8 4 0 0 80 11 1270
2017 Person with a disability 42 29 8 15 7 0 0 70 22 111
2017 Not a person with a disability 47 30 9 8 4 1 0 78 12 1376
2014 Person with a disability 23 37 7 19 13 0 0 61 32 85
2014 Not a person with a disability 43 33 10 10 3 0 1 77 13 1322
2011 Person with a disability 35 38 5 10 10 1 0 74 20 94
2011 Not a person with a disability 44 37 8 7 3 0 1 81 11 1605

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 38 15 11 9 1 1 64 20 96
2018 Not a person with a disability 27 33 21 13 7 0 0 60 20 1271
2017 Person with a disability 24 30 22 14 9 1 0 54 24 111
2017 Not a person with a disability 27 38 19 10 5 0 0 65 16 1382
2014 Person with a disability 19 32 21 13 13 1 1 52 26 86
2014 Not a person with a disability 30 38 18 8 4 0 0 69 13 1324
2011 Person with a disability 22 30 25 11 11 0 1 53 22 94
2011 Not a person with a disability 30 36 18 9 6 0 1 67 15 1607
2008 Person with a disability 18 31 31 12 8 0 0 49 20 55
2008 Not a person with a disability 22 34 24 12 7 0 0 56 20 919

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 51 16 32 97
2018 Not a person with a disability 45 23 32 1273
2017 Person with a disability 48 21 31 111
2017 Not a person with a disability 45 23 32 1380
2014 Person with a disability 51 19 30 86
2014 Not a person with a disability 45 23 32 1324
2011 Person with a disability 50 22 28 94
2011 Not a person with a disability 46 24 30 1604

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 16 33 39 2 4 5 50
2018 Not a person with a disability 8 28 48 4 5 7 577
2017 Person with a disability 13 27 44 0 12 4 53
2017 Not a person with a disability 8 24 50 3 10 6 618
2014 Person with a disability 9 14 58 5 9999 14 43
2014 Not a person with a disability 9 19 56 7 9999 9 600
2011 Person with a disability 15 14 60 4 9999 7 47
2011 Not a person with a disability 10 21 54 6 9999 8 742
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 52 32 8 3 5 0 0 84 7 97
2018 Not a person with a disability 52 37 6 4 2 0 0 89 6 1262
2017 Person with a disability 43 38 9 5 5 0 0 81 10 111
2017 Not a person with a disability 45 38 8 5 3 0 0 84 8 1375
2014 Person with a disability 44 34 7 9 6 0 0 78 15 86
2014 Not a person with a disability 47 39 9 4 2 0 0 86 6 1323
2011 Person with a disability 48 32 7 9 2 1 0 80 12 93
2011 Not a person with a disability 43 41 8 5 2 0 0 84 8 1606
2008 Person with a disability 36 35 13 6 11 0 0 71 16 55
2008 Not a person with a disability 47 38 8 5 2 1 0 85 7 917

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 45 12 13 7 0 0 69 20 95
2018 Not a person with a disability 28 45 16 8 3 1 0 74 10 1264
2017 Person with a disability 30 42 15 7 5 0 0 72 12 111
2017 Not a person with a disability 30 45 13 7 3 1 0 76 10 1379
2014 Person with a disability 22 40 17 15 6 0 0 62 21 86
2014 Not a person with a disability 28 43 16 9 2 2 0 73 11 1323
2011 Person with a disability 24 38 17 14 4 3 0 64 19 94
2011 Not a person with a disability 33 41 13 8 4 2 0 75 12 1605

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 32 36 10 1 1 1 11 53 96
2018 Not a person with a disability 11 28 36 18 6 1 1 24 39 1266
2017 Person with a disability 30 27 27 10 4 1 1 15 57 111
2017 Not a person with a disability 12 26 36 17 7 0 2 24 39 1375
2014 Person with a disability 21 21 31 15 11 0 1 26 42 86
2014 Not a person with a disability 9 25 42 16 6 0 2 23 35 1321
2011 Person with a disability 13 38 33 14 1 0 1 15 52 94
2011 Not a person with a disability 11 26 39 14 7 1 2 22 39 1605
2008 Person with a disability 15 24 34 17 7 0 4 25 40 54
2008 Not a person with a disability 10 28 41 16 4 0 1 20 38 917

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 17 40 19 3 1 1 23 37 95
2018 Not a person with a disability 7 16 28 30 14 2 2 47 24 1261
2017 Person with a disability 12 24 31 18 9 1 5 28 39 110
2017 Not a person with a disability 7 16 26 28 17 2 4 48 24 1369
2014 Person with a disability 10 15 37 21 13 0 2 35 27 85
2014 Not a person with a disability 6 15 26 31 15 3 4 50 23 1322
2011 Person with a disability 13 15 36 19 16 0 1 35 29 94
2011 Not a person with a disability 8 17 29 27 13 3 4 43 27 1601
2008 Person with a disability 9 22 29 22 8 4 5 33 35 54
2008 Not a person with a disability 7 17 32 28 12 1 2 41 25 915

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 28 24 19 2 2 1 22 53 96
2018 Not a person with a disability 17 21 31 19 9 1 2 29 39 1261
2017 Person with a disability 23 28 29 13 5 0 1 19 52 110
2017 Not a person with a disability 16 23 30 19 8 2 2 29 41 1371
2014 Person with a disability 26 19 29 17 5 0 4 23 47 86
2014 Not a person with a disability 19 25 30 16 8 1 2 25 45 1321
2011 Person with a disability 25 26 27 13 8 2 0 21 52 94
2011 Not a person with a disability 20 23 30 15 8 1 3 24 45 1604
2008 Person with a disability 23 23 31 19 2 0 2 21 47 54
2008 Not a person with a disability 16 24 33 17 6 2 1 24 42 914

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 22 40 11 4 2 1 16 44 95
2018 Not a person with a disability 13 22 37 19 7 1 1 27 36 1251
2017 Person with a disability 23 27 28 15 6 0 1 21 50 109
2017 Not a person with a disability 12 22 36 19 9 1 1 28 35 1371
2014 Person with a disability 21 24 32 12 8 0 3 21 46 86
2014 Not a person with a disability 9 21 39 21 7 1 2 29 31 1315
2011 Person with a disability 19 25 26 25 6 0 0 31 44 94
2011 Not a person with a disability 11 22 36 20 8 0 2 29 34 1601
2008 Person with a disability 20 22 27 15 9 0 6 26 45 54
2008 Not a person with a disability 9 24 39 21 6 0 1 27 34 915

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 26 29 12 2 1 3 15 55 96
2018 Not a person with a disability 18 26 26 19 8 2 2 28 46 1262
2017 Person with a disability 36 35 12 9 5 0 3 15 73 111
2017 Not a person with a disability 18 27 27 15 8 1 3 25 47 1373
2014 Person with a disability 31 19 26 12 7 0 5 20 53 86
2014 Not a person with a disability 13 27 29 18 9 1 3 28 42 1321
2011 Person with a disability 23 33 21 12 8 3 1 21 58 94
2011 Not a person with a disability 14 25 30 18 9 1 4 28 41 1606
2008 Person with a disability 26 21 31 11 5 0 6 17 49 54
2008 Not a person with a disability 13 23 31 20 8 1 3 30 38 914

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 24 31 16 2 2 1 19 49 96
2018 Not a person with a disability 13 23 29 22 9 2 2 32 37 1254
2017 Person with a disability 20 27 24 16 6 2 5 24 50 111
2017 Not a person with a disability 11 19 32 20 12 3 3 34 32 1369
2014 Person with a disability 13 16 38 13 10 2 7 26 32 86
2014 Not a person with a disability 8 16 30 27 13 2 4 42 25 1320
2011 Person with a disability 13 16 33 19 11 4 3 33 32 94
2011 Not a person with a disability 10 18 30 23 12 3 4 38 30 1606
2008 Person with a disability 21 31 26 13 7 0 2 21 53 54
2008 Not a person with a disability 15 27 28 18 7 2 3 26 44 915

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 30 34 10 6 1 1 16 49 96
2018 Not a person with a disability 13 25 33 18 7 2 2 26 40 1258
2017 Person with a disability 19 32 24 15 6 2 3 22 53 110
2017 Not a person with a disability 14 20 35 18 9 2 3 28 36 1373
2014 Person with a disability 22 26 24 15 7 2 4 23 51 86
2014 Not a person with a disability 14 21 36 17 7 2 3 25 37 1323

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 31 7 16 9 0 0 67 26 97
2018 Not a person with a disability 48 29 8 9 6 1 0 78 15 1267
2017 Person with a disability 43 26 7 7 16 1 0 70 23 110
2017 Not a person with a disability 48 28 9 10 5 0 0 76 15 1380
2014 Person with a disability 48 21 2 12 17 1 0 69 28 86
2014 Not a person with a disability 48 27 10 8 6 1 0 76 14 1324

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 38 6 4 3 0 0 87 7 97
2018 Not a person with a disability 54 33 6 5 3 0 0 86 8 1266
2017 Person with a disability 44 34 8 10 3 0 0 78 14 111
2017 Not a person with a disability 52 34 6 6 2 0 0 86 8 1378
2014 Person with a disability 38 28 13 8 14 0 0 66 21 86
2014 Not a person with a disability 51 35 6 6 2 0 0 87 8 1323

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 36 11 9 3 0 0 78 12 97
2018 Not a person with a disability 48 37 8 4 2 1 0 85 6 1265

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 37 12 3 6 1 3 78 10 92
2018 Not a person with a disability 51 31 11 3 1 3 0 85 4 1263
2017 Person with a disability 41 34 14 5 4 2 0 77 9 110
2017 Not a person with a disability 46 32 12 4 2 5 0 82 6 1381
2014 Person with a disability 33 38 13 8 4 3 0 74 13 86
2014 Not a person with a disability 50 33 10 2 1 4 1 86 3 1322

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 32 10 8 10 2 1 71 19 95
2018 Not a person with a disability 49 35 9 4 2 1 0 85 6 1259
2017 Person with a disability 34 34 11 14 5 2 0 69 19 110
2017 Not a person with a disability 43 39 11 4 2 2 0 83 6 1382
2014 Person with a disability 30 30 13 16 8 4 0 62 25 86
2014 Not a person with a disability 46 36 10 4 2 3 0 84 6 1324
2011 Person with a disability 30 29 15 16 8 2 0 60 24 94
2011 Not a person with a disability 37 38 13 5 4 3 0 77 9 1606

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 48 29 5 11 6 1 0 78 17 95
2018 Not a person with a disability 56 32 7 3 2 0 0 88 5 1261
2017 Person with a disability 40 36 8 10 5 1 0 77 15 110
2017 Not a person with a disability 50 36 7 4 2 0 0 87 6 1379
2014 Person with a disability 31 37 13 7 12 0 0 68 19 86
2014 Not a person with a disability 53 34 8 3 1 0 0 88 4 1322
2011 Person with a disability 42 33 8 8 7 1 0 76 15 94
2011 Not a person with a disability 45 36 10 5 3 1 0 81 8 1605
2008 Person with a disability 26 43 12 7 9 2 0 71 17 56
2008 Not a person with a disability 43 41 8 5 3 0 0 84 8 916

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 27 15 17 8 10 1 54 29 97
2018 Not a person with a disability 30 30 14 8 7 7 5 68 17 1270
2017 Person with a disability 29 31 11 6 15 4 4 65 23 110
2017 Not a person with a disability 32 28 14 9 6 5 5 67 17 1381
2014 Person with a disability 34 23 9 9 20 4 1 59 31 86
2014 Not a person with a disability 34 29 14 8 7 4 4 69 16 1323

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 29 11 6 12 0 0 71 18 96
2018 Not a person with a disability 43 35 9 7 3 2 1 81 10 1262
2017 Person with a disability 48 28 10 4 5 3 2 80 10 111
2017 Not a person with a disability 44 32 10 7 3 3 1 79 10 1376
2014 Person with a disability 46 30 4 5 13 2 0 78 18 86
2014 Not a person with a disability 44 34 9 5 3 2 2 82 8 1324
2011 Person with a disability 46 16 9 16 8 4 0 65 26 94
2011 Not a person with a disability 41 34 9 7 4 4 1 78 12 1600
2008 Person with a disability 24 34 10 11 7 11 2 67 21 56
2008 Not a person with a disability 35 34 10 10 6 5 1 73 16 917

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 40 12 9 5 3 0 73 15 96
2018 Not a person with a disability 39 38 15 5 2 1 0 78 7 1260

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 14 17 15 31 7 2 31 50 97
2018 Not a person with a disability 21 22 18 12 11 13 4 51 27 1265
2017 Person with a disability 18 12 9 19 33 6 3 33 57 111
2017 Not a person with a disability 17 21 17 14 13 13 5 47 33 1379
2014 Person with a disability 9 14 15 16 36 7 3 26 57 86
2014 Not a person with a disability 15 20 18 13 13 14 6 44 34 1321
2011 Person with a disability 11 9 14 17 29 16 4 25 58 94
2011 Not a person with a disability 14 19 17 14 14 15 7 42 36 1601

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 23 77 97
2018 Not a person with a disability 13 87 1268

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 22
2018 Not a person with a disability 42 166

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 22
2018 Not a person with a disability 0 166

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 22
2018 Not a person with a disability 4 166

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 45 22
2018 Not a person with a disability 39 167

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 61 22
2018 Not a person with a disability 40 167

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 61 22
2018 Not a person with a disability 41 167

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 52 22
2018 Not a person with a disability 37 167

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 54 22
2018 Not a person with a disability 30 167

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 60 22
2018 Not a person with a disability 48 167

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 22
2018 Not a person with a disability 26 167

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 49 22
2018 Not a person with a disability 47 167

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 22
2018 Not a person with a disability 21 167

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 59 22
2018 Not a person with a disability 56 167

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 32 22
2018 Not a person with a disability 24 167

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 22
2018 Not a person with a disability 9 167

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 22
2018 Not a person with a disability 3 167

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 22
2018 Not a person with a disability 27 167

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 22
2018 Not a person with a disability 8 162

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 22
2018 Not a person with a disability 9 162

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 22
2018 Not a person with a disability 23 162

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 22
2018 Not a person with a disability 22 162

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 55 22
2018 Not a person with a disability 40 162

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 59 22
2018 Not a person with a disability 57 162

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 11 24 14 9 26 4 32 33 97
2018 Not a person with a disability 17 16 17 5 3 34 7 57 14 1265
2017 Person with a disability 8 12 20 11 16 26 8 29 41 111
2017 Not a person with a disability 17 14 16 5 4 31 12 55 17 1379
2014 Person with a disability 14 9 19 9 12 32 4 37 33 86
2014 Not a person with a disability 18 16 16 5 3 33 9 58 15 1324

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 25 19 15 6 6 0 58 22 97
2018 Not a person with a disability 35 32 14 5 2 12 1 76 8 1267
2017 Person with a disability 21 31 14 17 9 7 2 57 28 111
2017 Not a person with a disability 34 30 15 6 3 11 1 73 10 1378
2014 Person with a disability 19 19 24 9 13 15 1 46 26 85
2014 Not a person with a disability 31 30 17 5 3 13 2 71 9 1323
2011 Person with a disability 24 30 15 9 10 12 0 62 21 94
2011 Not a person with a disability 29 33 18 6 3 11 1 70 10 1606

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 28 72 96
2018 Not a person with a disability 6 94 1264

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 27
2018 Not a person with a disability 28 76

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 79 27
2018 Not a person with a disability 81 76

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 27
2018 Not a person with a disability 0 76

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 33 27
2018 Not a person with a disability 35 76

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 27
2018 Not a person with a disability 0 76

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 27
2018 Not a person with a disability 0 76

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 43 27
2018 Not a person with a disability 32 76

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 27
2018 Not a person with a disability 10 76

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 32 27
2018 Not a person with a disability 59 76

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 26
2018 Not a person with a disability 20 74

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 26
2018 Not a person with a disability 24 74

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 49 26
2018 Not a person with a disability 43 74

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 26
2018 Not a person with a disability 0 74

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 58 26
2018 Not a person with a disability 64 74

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 16 25 7 10 30 3 36 26 96
2018 Not a person with a disability 19 14 19 2 2 38 7 59 7 1262
2017 Person with a disability 10 17 22 7 6 33 4 44 22 110
2017 Not a person with a disability 17 13 17 2 2 39 10 60 8 1381
2014 Person with a disability 7 11 16 12 9 41 4 32 39 86
2014 Not a person with a disability 16 13 16 2 2 42 9 59 8 1322

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 33 23 6 8 6 2 59 16 97
2018 Not a person with a disability 35 30 15 3 1 14 1 77 5 1264
2017 Person with a disability 25 27 21 9 6 9 2 59 17 110
2017 Not a person with a disability 35 30 14 3 2 14 2 78 5 1378
2014 Person with a disability 17 28 18 8 8 21 0 56 20 86
2014 Not a person with a disability 32 28 16 2 2 18 2 76 4 1322
2011 Person with a disability 21 36 17 10 5 11 0 64 17 93
2011 Not a person with a disability 36 32 15 3 1 13 1 78 5 1605
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 21 7 6 8 1 1 79 14 95
2018 Not a person with a disability 62 21 7 4 4 1 0 85 8 1255
2017 Person with a disability 56 17 14 6 7 0 0 73 13 111
2017 Not a person with a disability 60 21 10 4 3 1 0 82 8 1378

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 41 17 10 3 3 0 69 13 96
2018 Not a person with a disability 34 40 13 7 2 4 0 77 9 1263
2017 Person with a disability 31 42 16 6 4 0 0 73 11 111
2017 Not a person with a disability 31 44 12 7 4 3 0 77 10 1380

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 32 18 17 16 2 0 48 34 96
2018 Not a person with a disability 29 38 15 11 5 2 0 69 16 1267
2017 Person with a disability 13 30 21 22 13 1 0 43 36 111
2017 Not a person with a disability 23 40 15 14 7 2 0 63 21 1375

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 21 25 17 20 1 0 38 37 96
2018 Not a person with a disability 21 27 23 13 14 0 1 50 27 1262
2017 Person with a disability 19 18 23 19 19 1 1 37 39 109
2017 Not a person with a disability 23 25 22 12 15 0 2 49 28 1377

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 5 28 26 18 19 2 2 34 39 97
2018 Not a person with a disability 11 23 34 21 12 0 0 34 32 1269
2017 Person with a disability 13 22 27 18 19 1 1 35 37 109
2017 Not a person with a disability 12 29 29 18 12 0 0 41 30 1377

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 25 19 21 21 2 3 35 44 96
2018 Not a person with a disability 14 26 32 17 10 0 1 40 28 1262
2017 Person with a disability 9 24 26 18 21 0 2 34 40 108
2017 Not a person with a disability 14 31 27 16 11 0 1 46 27 1377

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 22 21 19 24 2 2 34 45 97
2018 Not a person with a disability 12 23 27 20 15 1 1 36 36 1263
2017 Person with a disability 8 22 16 26 23 1 3 31 52 108
2017 Not a person with a disability 15 26 23 20 15 0 2 42 35 1378

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 30 22 6 10 2 3 60 17 95
2018 Not a person with a disability 30 29 20 10 6 0 4 62 17 1254
2017 Person with a disability 25 29 19 5 14 1 7 59 21 108
2017 Not a person with a disability 32 29 16 11 6 1 6 65 18 1373

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 26 20 14 18 3 1 46 33 95
2018 Not a person with a disability 24 28 26 13 9 0 0 52 22 1268
2017 Person with a disability 19 26 20 16 17 1 0 46 34 111
2017 Not a person with a disability 26 29 23 13 8 0 0 55 21 1371

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 27 29 13 7 2 3 48 21 95
2018 Not a person with a disability 26 37 23 8 4 1 1 64 12 1260
2017 Person with a disability 24 25 23 16 12 0 1 49 28 110
2017 Not a person with a disability 27 33 22 10 6 1 1 61 16 1371

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 27 31 13 11 1 4 41 26 96
2018 Not a person with a disability 18 32 28 14 6 0 1 51 21 1259
2017 Person with a disability 16 22 19 26 16 0 1 39 42 109
2017 Not a person with a disability 20 30 24 17 8 0 0 50 25 1370

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 26 21 15 14 1 3 48 30 95
2018 Not a person with a disability 24 32 24 12 7 0 1 57 19 1259
2017 Person with a disability 16 24 21 16 22 0 1 40 38 109
2017 Not a person with a disability 25 30 22 13 9 0 1 56 22 1372

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 28 25 9 14 1 2 50 24 95
2018 Not a person with a disability 29 31 24 11 4 0 1 60 15 1251
2017 Person with a disability 25 31 22 10 11 0 2 57 21 110
2017 Not a person with a disability 32 31 20 10 5 0 1 64 15 1367

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 22 18 12 11 0 4 57 24 96
2018 Not a person with a disability 53 21 13 7 4 0 2 75 11 1250
2017 Person with a disability 39 27 16 9 8 0 1 66 17 110
2017 Not a person with a disability 55 21 12 6 4 0 2 78 9 1373

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 20 16 5 11 0 5 67 16 96
2018 Not a person with a disability 74 12 5 1 1 0 6 92 3 1257

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 21 15 3 10 1 7 69 14 94
2018 Not a person with a disability 73 11 5 3 3 1 4 88 6 1253
2017 Person with a disability 56 15 11 11 4 0 3 73 16 111
2017 Not a person with a disability 77 10 4 4 2 0 3 89 6 1379

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 33 11 1 0 1 3 87 1 96
2018 Not a person with a disability 60 23 9 3 3 0 2 84 6 1258
2017 Person with a disability 51 28 11 5 4 0 1 80 9 110
2017 Not a person with a disability 63 24 6 3 2 0 2 89 5 1375

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 19 16 7 13 1 3 62 21 95
2018 Not a person with a disability 57 20 12 5 5 0 2 78 10 1249
2017 Person with a disability 48 19 13 10 10 0 0 67 19 109
2017 Not a person with a disability 60 20 9 5 4 0 2 81 10 1372

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 8 6 0 1 1 42 88 2 92
2018 Not a person with a disability 53 12 5 2 1 0 26 89 4 1238
2017 Person with a disability 52 6 4 1 3 0 34 87 7 109
2017 Not a person with a disability 58 11 5 2 1 0 22 90 4 1370

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 17 8 4 0 1 13 85 5 95
2018 Not a person with a disability 65 19 8 2 1 0 5 88 3 1252
2017 Person with a disability 62 20 5 1 2 0 9 91 3 109
2017 Not a person with a disability 70 16 6 1 1 0 5 91 2 1369

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 56 16 8 6 8 0 6 76 15 96
2018 Not a person with a disability 74 12 5 2 2 0 4 90 5 1257
2017 Person with a disability 57 14 10 5 10 0 4 75 15 109
2017 Not a person with a disability 73 12 5 3 3 0 4 89 5 1376

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 24 27 11 2 0 2 59 13 95
2018 Not a person with a disability 51 26 14 4 2 0 2 79 7 1258
2017 Person with a disability 35 36 16 7 5 0 0 72 12 109
2017 Not a person with a disability 54 25 12 4 2 0 3 81 6 1371

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 32 39 13 12 1 0 36 25 97
2018 Not a person with a disability 11 31 39 16 4 0 0 41 20 1270
2017 Person with a disability 3 24 32 24 17 0 1 27 41 111
2017 Not a person with a disability 10 30 40 15 5 0 0 39 21 1379

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 21 33 19 3 0 0 22 45 95
2018 Not a person with a disability 9 22 41 20 8 0 0 28 31 1254
2017 Person with a disability 28 21 32 13 6 0 0 19 49 111
2017 Not a person with a disability 8 20 42 20 9 0 0 29 28 1371
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 30 17 14 14 1 0 25 75 96
2018 Not a person with a disability 25 29 19 14 9 2 1 26 74 1268
2017 Person with a disability 27 16 23 14 16 3 1 28 72 111
2017 Not a person with a disability 27 24 23 12 9 3 1 29 71 1381

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 71
2018 Not a person with a disability 19 913
2017 Person with a disability 35 75
2017 Not a person with a disability 23 941

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 43 71
2018 Not a person with a disability 40 913
2017 Person with a disability 40 75
2017 Not a person with a disability 38 941

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 24 71
2018 Not a person with a disability 21 913
2017 Person with a disability 13 75
2017 Not a person with a disability 19 941

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 71
2018 Not a person with a disability 38 913
2017 Person with a disability 44 75
2017 Not a person with a disability 39 941

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 71
2018 Not a person with a disability 5 913
2017 Person with a disability 10 75
2017 Not a person with a disability 7 941

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 71
2018 Not a person with a disability 36 913

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 71
2018 Not a person with a disability 37 913
2017 Person with a disability 33 75
2017 Not a person with a disability 45 941

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 8 28 20 13 7 25 69
2018 Not a person with a disability 5 40 22 13 5 16 863
2017 Person with a disability 1 32 17 18 7 25 72
2017 Not a person with a disability 5 49 20 11 5 11 921

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 23 77 71
2018 Not a person with a disability 25 75 906

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 13 13 11 22 4 9 48 38 95
2018 Not a person with a disability 36 19 15 11 13 1 5 58 26 1267

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 20 12 20 19 3 8 43 44 71
2018 Not a person with a disability 15 24 16 17 19 2 6 43 39 911
2017 Person with a disability 15 25 10 18 25 3 5 43 46 75
2017 Not a person with a disability 14 28 15 15 16 2 8 48 35 943

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 10 9 21 45 0 9 17 73 71
2018 Not a person with a disability 4 12 13 20 42 3 6 17 68 911
2017 Person with a disability 1 5 4 12 69 2 6 7 89 75
2017 Not a person with a disability 2 10 10 19 48 3 7 13 75 945
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