2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 39 13 8 5 0 0 74 13 235
2018 Non-visible minority 38 43 9 7 3 0 0 81 10 1120
2017 Visible minority 33 44 11 7 5 0 0 77 12 266
2017 Non-visible minority 35 46 8 7 3 0 0 81 11 1221
2014 Visible minority 27 47 13 7 5 1 0 75 12 191
2014 Non-visible minority 33 47 9 7 4 0 0 79 11 1215
2011 Visible minority 33 47 9 5 4 1 1 80 10 235
2011 Non-visible minority 36 40 10 8 5 0 0 76 14 1466
2008 Visible minority 31 40 13 12 5 0 0 70 17 111
2008 Non-visible minority 37 42 10 8 3 0 0 79 12 854

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 36 11 11 6 0 0 71 18 233
2018 Non-visible minority 40 36 10 9 5 0 0 76 14 1120
2017 Visible minority 36 33 11 8 11 0 0 69 19 268
2017 Non-visible minority 35 39 11 10 6 0 0 73 16 1221

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 32 10 4 2 0 0 84 6 231
2018 Non-visible minority 52 35 8 3 2 0 0 87 5 1116
2017 Visible minority 50 37 8 3 2 0 0 87 5 267
2017 Non-visible minority 52 36 8 4 1 0 0 87 5 1221
2014 Visible minority 60 29 9 1 1 1 0 89 3 191
2014 Non-visible minority 61 27 7 3 2 0 0 88 4 1214
2011 Visible minority 55 32 8 2 2 1 0 88 4 236
2011 Non-visible minority 56 32 8 3 2 0 0 88 4 1469

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 36 13 7 5 0 0 75 12 234
2018 Non-visible minority 43 38 10 6 3 0 0 82 9 1118
2017 Visible minority 40 38 12 7 3 0 0 78 10 266
2017 Non-visible minority 42 40 9 7 3 0 0 82 9 1215
2014 Visible minority 39 43 11 3 5 0 0 81 8 191
2014 Non-visible minority 41 39 10 6 3 0 0 80 10 1213
2011 Visible minority 39 46 7 4 3 0 1 86 7 235
2011 Non-visible minority 41 40 8 7 4 0 0 81 11 1467
2008 Visible minority 38 38 9 9 6 0 0 76 15 112
2008 Non-visible minority 43 40 9 7 2 0 0 83 8 857

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 26 15 5 6 0 0 74 11 232
2018 Non-visible minority 47 30 12 7 3 1 0 78 10 1116
2017 Visible minority 38 34 18 5 4 0 0 72 10 267
2017 Non-visible minority 42 30 14 9 4 1 0 73 13 1221
2014 Visible minority 30 37 17 12 3 1 0 68 15 191
2014 Non-visible minority 33 35 17 9 5 1 1 69 14 1213
2011 Visible minority 30 37 18 7 6 2 1 68 13 234
2011 Non-visible minority 34 31 16 11 7 1 0 65 19 1469

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 28 13 7 6 0 0 74 13 231
2018 Non-visible minority 46 33 11 7 3 0 0 79 10 1111
2017 Visible minority 40 32 16 7 5 0 0 72 12 268
2017 Non-visible minority 42 34 11 9 4 0 0 76 13 1220
2014 Visible minority 28 40 17 10 3 1 0 69 14 191
2014 Non-visible minority 34 38 14 9 4 0 0 73 13 1214
2011 Visible minority 30 43 14 6 5 1 1 74 11 234
2011 Non-visible minority 34 34 16 10 6 0 0 68 17 1466
2008 Visible minority 28 42 13 6 10 1 0 71 16 111
2008 Non-visible minority 34 41 12 8 4 0 0 75 12 860

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 21 14 12 11 2 0 62 24 235
2018 Non-visible minority 37 26 16 11 6 3 0 65 18 1120
2017 Visible minority 34 24 19 8 11 4 1 61 19 268
2017 Non-visible minority 35 25 17 11 8 4 1 63 20 1219
2014 Visible minority 26 28 16 17 9 5 0 56 28 191
2014 Non-visible minority 28 25 19 14 10 4 1 55 25 1215
2011 Visible minority 27 32 17 10 9 3 1 62 20 234
2011 Non-visible minority 29 24 17 14 12 4 1 55 27 1469
2008 Visible minority 25 23 17 16 12 6 1 51 30 111
2008 Non-visible minority 27 29 16 15 8 5 1 60 24 860
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 26 7 8 5 2 1 79 14 230
2018 Non-visible minority 53 27 9 5 4 3 0 82 9 1115
2017 Visible minority 45 26 11 7 9 2 0 73 16 268
2017 Non-visible minority 51 28 10 6 3 2 1 80 10 1223
2014 Visible minority 44 29 13 6 5 3 1 75 11 191
2014 Non-visible minority 50 26 11 6 4 2 1 78 11 1215
2011 Visible minority 42 32 12 6 4 3 2 78 10 235
2011 Non-visible minority 45 30 10 7 5 2 1 78 12 1467
2008 Visible minority 34 29 12 10 10 4 1 66 22 111
2008 Non-visible minority 47 29 9 7 5 3 0 78 13 858

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 25 8 9 6 1 0 77 15 230
2018 Non-visible minority 49 30 9 6 4 1 0 80 11 1112
2017 Visible minority 48 25 8 13 5 0 0 73 19 267
2017 Non-visible minority 47 33 9 7 4 0 0 80 11 1220
2014 Visible minority 47 27 11 7 5 1 1 76 12 191
2014 Non-visible minority 45 31 10 10 4 0 0 76 14 1216
2011 Visible minority 44 35 9 8 4 0 0 80 11 234
2011 Non-visible minority 42 34 8 9 5 1 0 77 15 1468
2008 Visible minority 31 36 5 16 10 2 0 68 27 111
2008 Non-visible minority 43 32 9 9 6 0 0 76 14 856

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 28 9 8 7 0 0 76 15 231
2018 Non-visible minority 52 25 11 6 4 1 0 79 11 1114
2017 Visible minority 50 25 10 7 8 0 0 75 15 267
2017 Non-visible minority 52 28 9 7 4 0 0 80 11 1221
2014 Visible minority 46 25 16 5 7 1 0 72 12 190
2014 Non-visible minority 52 27 8 8 5 0 0 79 13 1216

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 33 12 8 4 6 0 74 13 234
2018 Non-visible minority 34 36 12 9 4 5 0 74 14 1122
2017 Visible minority 31 31 16 10 6 5 1 65 18 268
2017 Non-visible minority 34 34 12 9 5 5 0 72 16 1223
2014 Visible minority 27 36 17 6 7 6 0 68 14 191
2014 Non-visible minority 32 37 12 8 4 6 0 74 13 1215
2011 Visible minority 31 27 19 7 9 8 0 63 17 234
2011 Non-visible minority 32 32 13 9 8 6 0 68 18 1465

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 32 16 9 6 3 0 67 16 234
2018 Non-visible minority 33 37 13 10 5 2 0 71 16 1122
2017 Visible minority 28 33 17 12 7 2 0 63 20 267
2017 Non-visible minority 33 33 14 11 7 1 0 67 18 1223
2014 Visible minority 27 37 16 9 8 2 1 66 17 191
2014 Non-visible minority 29 38 16 9 6 2 0 69 15 1215
2011 Visible minority 28 34 17 8 8 6 0 66 16 234
2011 Non-visible minority 26 36 15 11 9 3 0 64 20 1464
2008 Visible minority 25 36 19 4 11 5 1 65 15 111
2008 Non-visible minority 31 39 14 9 6 2 0 71 15 860

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 27 19 14 7 5 0 58 23 235
2018 Non-visible minority 21 38 15 15 7 4 0 62 23 1120
2017 Visible minority 21 31 21 11 9 6 0 56 22 268
2017 Non-visible minority 22 33 18 15 8 4 0 57 24 1223
2014 Visible minority 20 38 18 12 8 5 0 60 21 191
2014 Non-visible minority 20 36 19 14 6 5 0 59 22 1215
2011 Visible minority 22 33 17 12 7 8 0 60 21 235
2011 Non-visible minority 17 39 18 14 8 5 0 58 23 1468
2008 Visible minority 14 34 17 15 13 7 0 51 30 111
2008 Non-visible minority 16 44 14 16 6 4 0 63 23 858

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 28 18 19 9 0 0 54 28 234
2018 Non-visible minority 21 37 15 16 9 2 0 59 26 1125
2017 Visible minority 25 34 19 14 7 1 0 60 21 268
2017 Non-visible minority 20 38 15 15 9 2 0 59 25 1222
2014 Visible minority 18 35 17 18 10 3 0 54 29 191
2014 Non-visible minority 18 38 14 17 10 3 0 58 28 1215
2011 Visible minority 23 39 13 12 9 4 0 64 22 235
2011 Non-visible minority 17 38 13 19 11 2 0 56 30 1467
2008 Visible minority 13 39 11 23 11 3 0 54 35 111
2008 Non-visible minority 20 42 12 18 8 1 0 62 26 858
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 31 15 14 8 0 0 64 22 235
2018 Non-visible minority 35 36 14 9 6 1 0 72 15 1121
2017 Visible minority 30 35 11 13 9 1 1 66 22 268
2017 Non-visible minority 34 38 12 10 6 0 0 72 16 1221
2014 Visible minority 25 30 17 14 12 1 0 56 27 191
2014 Non-visible minority 33 35 14 12 7 0 0 67 19 1214
2011 Visible minority 23 45 14 9 8 0 1 69 17 236
2011 Non-visible minority 32 38 12 11 7 0 0 70 18 1466

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 37 12 11 8 0 0 70 19 233
2018 Non-visible minority 30 40 13 11 5 0 0 71 16 1124
2017 Visible minority 30 39 13 11 6 0 1 69 17 266
2017 Non-visible minority 30 39 14 12 6 0 0 69 18 1219

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 23 17 16 10 19 4 45 33 234
2018 Non-visible minority 15 25 15 15 7 18 5 51 29 1123
2017 Visible minority 15 17 16 12 12 25 4 44 34 268
2017 Non-visible minority 15 23 16 14 9 19 4 49 30 1222
2014 Visible minority 14 23 17 11 12 20 3 49 30 191
2014 Non-visible minority 16 24 16 15 11 16 3 49 32 1215

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 28 13 10 4 0 0 73 14 230
2018 Non-visible minority 44 32 11 8 5 1 1 77 13 1114
2017 Visible minority 40 33 10 8 9 0 0 74 17 268
2017 Non-visible minority 44 33 11 8 4 0 0 77 12 1222
2014 Visible minority 41 33 11 8 6 1 0 75 14 191
2014 Non-visible minority 41 33 10 9 5 0 1 75 14 1215
2011 Visible minority 34 41 13 7 4 0 0 75 11 235
2011 Non-visible minority 39 35 9 9 6 1 0 75 15 1467
2008 Visible minority 35 30 11 16 8 1 0 65 24 111
2008 Non-visible minority 37 37 10 10 6 0 0 74 15 858

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 28 13 11 3 1 6 70 16 61
2018 Non-visible minority 36 31 14 6 3 2 8 75 10 326
2017 Visible minority 30 35 12 6 6 3 8 73 14 63
2017 Non-visible minority 29 32 13 8 5 4 9 71 14 364
2014 Visible minority 41 28 10 3 7 0 10 77 12 29
2014 Non-visible minority 44 27 9 6 2 4 8 80 9 343

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 39 13 15 4 0 1 67 20 234
2018 Non-visible minority 27 44 12 12 4 1 1 72 16 1126
2017 Visible minority 28 41 12 14 5 0 1 69 19 268
2017 Non-visible minority 29 40 12 13 5 0 1 69 18 1222
2014 Visible minority 29 36 17 12 4 1 1 66 17 191
2014 Non-visible minority 33 36 12 12 5 0 1 70 17 1212
2011 Visible minority 27 41 13 11 5 1 1 70 17 236
2011 Non-visible minority 33 38 12 9 5 0 2 73 15 1469
2008 Visible minority 26 45 7 13 7 1 1 72 20 112
2008 Non-visible minority 30 38 15 9 6 1 1 70 15 860

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 10 8 5 0 0 77 13 234
2018 Non-visible minority 45 37 8 7 2 0 0 82 10 1126
2017 Visible minority 38 40 12 5 5 0 0 78 10 268
2017 Non-visible minority 42 39 9 7 3 0 0 81 10 1219
2014 Visible minority 34 40 12 9 4 0 0 75 14 191
2014 Non-visible minority 43 39 9 6 3 0 0 82 9 1216
2011 Visible minority 38 38 12 7 4 0 1 77 11 234
2011 Non-visible minority 43 35 10 8 5 0 0 78 12 1469
2008 Visible minority 31 38 10 12 9 0 0 69 22 112
2008 Non-visible minority 36 39 9 12 4 0 0 75 15 859

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 36 9 8 2 0 0 81 10 233
2018 Non-visible minority 50 37 6 5 1 0 0 87 6 1114
2017 Visible minority 48 33 9 7 3 0 0 81 10 268
2017 Non-visible minority 50 38 6 5 2 0 0 87 6 1217
2014 Visible minority 39 43 9 7 3 0 0 82 9 191
2014 Non-visible minority 50 35 7 5 2 0 0 86 7 1215
2011 Visible minority 43 41 7 7 2 0 0 84 9 235
2011 Non-visible minority 50 35 6 5 3 0 0 85 9 1469
2008 Visible minority 35 40 6 9 8 0 1 76 18 112
2008 Non-visible minority 45 39 8 6 2 0 0 84 8 860

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 33 14 14 8 3 1 63 23 232
2018 Non-visible minority 29 35 15 11 7 2 0 66 19 1121
2017 Visible minority 30 31 13 13 10 3 0 63 23 266
2017 Non-visible minority 30 37 13 12 6 3 0 69 18 1221
2014 Visible minority 21 34 15 17 9 5 0 57 27 191
2014 Non-visible minority 28 34 15 13 6 3 1 64 20 1215
2011 Visible minority 21 45 14 7 10 3 0 68 18 236
2011 Non-visible minority 30 34 15 10 7 3 0 66 18 1467
2008 Visible minority 25 37 16 9 10 3 0 64 20 112
2008 Non-visible minority 27 36 15 10 7 3 1 66 18 859

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 23 18 14 15 2 1 52 29 232
2018 Non-visible minority 26 30 14 13 13 3 1 58 27 1115
2017 Visible minority 21 22 14 15 21 7 1 47 39 267
2017 Non-visible minority 26 28 14 15 12 3 2 56 29 1218
2014 Visible minority 14 24 17 17 22 4 1 40 42 191
2014 Non-visible minority 20 26 13 18 16 2 4 49 36 1216
2011 Visible minority 17 27 15 16 19 5 1 47 38 235
2011 Non-visible minority 18 27 14 17 18 3 3 48 37 1469
2008 Visible minority 25 32 11 10 18 2 2 60 29 112
2008 Non-visible minority 25 33 12 14 13 1 2 60 28 857

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 39 9 10 5 0 0 76 15 233
2018 Non-visible minority 39 38 10 8 5 1 0 77 13 1113
2017 Visible minority 33 35 13 13 6 0 0 68 18 266
2017 Non-visible minority 36 39 10 10 5 0 0 75 15 1222
2014 Visible minority 29 38 16 8 8 0 1 68 16 191
2014 Non-visible minority 31 42 10 12 5 0 0 73 17 1214
2011 Visible minority 32 41 11 12 3 0 0 73 15 235
2011 Non-visible minority 34 42 10 8 5 0 0 76 14 1468

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 35 11 10 4 0 0 74 14 233
2018 Non-visible minority 43 34 10 8 4 0 0 78 12 1111
2017 Visible minority 31 37 16 8 8 0 0 68 16 266
2017 Non-visible minority 41 35 10 9 5 0 0 76 14 1220
2014 Visible minority 29 35 19 8 9 0 0 64 17 191
2014 Non-visible minority 37 35 13 9 5 0 0 73 15 1214

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 37 10 9 6 0 0 75 15 233
2018 Non-visible minority 38 37 11 9 4 0 0 76 13 1116
2017 Visible minority 35 38 12 8 6 0 1 73 14 267
2017 Non-visible minority 37 37 12 10 3 0 0 75 13 1220
2014 Visible minority 29 38 18 6 7 1 1 68 13 191
2014 Non-visible minority 37 36 12 9 4 0 1 74 13 1213
2011 Visible minority 38 40 12 4 3 1 1 80 8 234
2011 Non-visible minority 39 40 10 7 3 1 0 80 10 1468

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 35 17 8 5 4 1 69 13 234
2018 Non-visible minority 30 40 16 7 4 3 0 72 11 1122
2017 Visible minority 25 31 19 10 8 5 1 60 19 268
2017 Non-visible minority 29 39 16 9 4 3 0 70 13 1217

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 26 9 9 8 0 0 74 17 235
2018 Non-visible minority 48 34 8 7 3 0 0 81 11 1127
2017 Visible minority 47 27 9 10 7 1 0 74 17 268
2017 Non-visible minority 47 31 9 8 4 0 0 79 12 1218
2014 Visible minority 33 37 13 13 2 0 2 71 15 191
2014 Non-visible minority 43 32 10 10 4 0 0 76 14 1213
2011 Visible minority 41 37 6 9 3 1 2 81 13 235
2011 Non-visible minority 43 36 8 7 4 0 1 81 11 1467

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 38 18 10 10 0 1 61 21 235
2018 Non-visible minority 27 32 21 13 6 0 0 60 19 1127
2017 Visible minority 30 36 17 12 5 0 0 66 17 268
2017 Non-visible minority 26 37 20 10 6 0 0 64 16 1224
2014 Visible minority 24 51 14 9 2 0 0 75 11 191
2014 Non-visible minority 30 36 19 9 5 0 0 67 14 1216
2011 Visible minority 26 40 20 11 3 1 0 66 14 236
2011 Non-visible minority 30 35 19 9 6 0 1 66 15 1468
2008 Visible minority 16 42 28 7 6 0 0 58 13 112
2008 Non-visible minority 22 33 24 13 7 0 0 55 20 859

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 49 22 29 235
2018 Non-visible minority 44 23 33 1128
2017 Visible minority 54 17 28 267
2017 Non-visible minority 43 24 32 1223
2014 Visible minority 44 18 37 191
2014 Non-visible minority 46 23 31 1216
2011 Visible minority 42 23 36 235
2011 Non-visible minority 47 24 29 1466

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 3 27 47 4 13 6 117
2018 Non-visible minority 10 29 46 4 4 7 504
2017 Visible minority 2 29 51 3 12 3 144
2017 Non-visible minority 10 23 49 3 9 6 528
2014 Visible minority 2 26 57 10 9999 5 84
2014 Non-visible minority 10 18 56 6 9999 10 555
2011 Visible minority 1 24 54 8 9999 12 99
2011 Non-visible minority 11 20 55 6 9999 7 690
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 38 6 2 2 1 0 89 4 233
2018 Non-visible minority 52 37 6 4 2 0 0 89 6 1121
2017 Visible minority 50 37 7 3 3 0 0 87 5 268
2017 Non-visible minority 44 38 9 6 3 0 0 83 9 1218
2014 Visible minority 45 39 10 3 2 1 0 85 5 191
2014 Non-visible minority 47 38 8 4 2 0 0 85 7 1215
2011 Visible minority 48 39 5 6 2 0 0 87 8 236
2011 Non-visible minority 43 41 8 6 2 0 0 84 8 1466
2008 Visible minority 45 37 8 4 4 1 1 83 9 112
2008 Non-visible minority 46 38 8 5 2 0 0 85 7 857

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 47 9 11 3 1 1 76 15 234
2018 Non-visible minority 28 44 17 7 3 1 0 73 10 1121
2017 Visible minority 31 49 9 6 4 1 0 81 10 266
2017 Non-visible minority 30 44 15 7 3 1 0 75 10 1223
2014 Visible minority 25 44 17 10 2 3 0 71 12 191
2014 Non-visible minority 27 43 16 9 3 2 0 72 11 1215
2011 Visible minority 36 39 10 8 3 3 0 77 12 236
2011 Non-visible minority 32 41 13 8 4 2 0 74 12 1466

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 31 31 16 7 1 3 24 44 233
2018 Non-visible minority 11 28 37 18 5 1 1 24 39 1124
2017 Visible minority 11 25 34 20 7 0 3 28 37 264
2017 Non-visible minority 14 27 36 15 7 0 1 23 41 1221
2014 Visible minority 12 22 45 11 6 1 2 18 35 190
2014 Non-visible minority 10 25 40 17 7 0 2 24 35 1214
2011 Visible minority 15 22 35 18 4 2 3 23 40 235
2011 Non-visible minority 10 28 39 14 7 1 2 21 39 1468
2008 Visible minority 15 22 37 17 3 3 3 21 39 111
2008 Non-visible minority 9 29 41 15 4 0 1 20 38 857

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 16 29 27 14 3 4 44 24 232
2018 Non-visible minority 8 16 29 30 13 2 2 45 25 1118
2017 Visible minority 10 15 24 26 15 2 7 46 28 265
2017 Non-visible minority 7 17 27 28 17 2 3 47 25 1213
2014 Visible minority 5 15 23 33 14 5 4 52 22 190
2014 Non-visible minority 6 15 27 30 15 2 3 48 23 1214
2011 Visible minority 11 12 31 24 12 5 5 40 26 235
2011 Non-visible minority 8 18 29 27 14 2 3 43 27 1463
2008 Visible minority 9 16 32 23 12 2 6 39 27 111
2008 Non-visible minority 7 18 32 29 11 1 2 41 25 855

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 23 29 16 10 2 3 27 42 231
2018 Non-visible minority 17 21 31 19 8 1 2 29 40 1121
2017 Visible minority 15 24 30 20 8 1 3 29 40 263
2017 Non-visible minority 17 23 30 19 8 1 2 28 42 1217
2014 Visible minority 20 21 33 11 9 2 3 22 44 191
2014 Non-visible minority 19 25 29 17 7 1 2 25 45 1213
2011 Visible minority 18 20 31 16 7 3 5 25 42 235
2011 Non-visible minority 21 24 29 14 8 1 2 23 46 1466
2008 Visible minority 12 29 34 14 5 3 3 20 44 111
2008 Non-visible minority 17 24 33 18 6 1 1 25 41 854

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 22 34 17 7 2 3 25 39 226
2018 Non-visible minority 13 22 38 19 7 0 1 26 36 1115
2017 Visible minority 14 20 35 19 8 1 3 28 35 263
2017 Non-visible minority 12 23 36 19 8 1 1 28 36 1216
2014 Visible minority 8 22 36 22 8 1 3 31 32 190
2014 Non-visible minority 10 22 39 20 7 0 2 28 33 1208
2011 Visible minority 11 21 35 23 6 1 4 30 33 235
2011 Non-visible minority 11 23 35 20 9 0 2 29 35 1463
2008 Visible minority 14 15 37 24 7 0 3 32 30 111
2008 Non-visible minority 9 25 39 20 6 0 1 26 34 855

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 26 25 18 7 1 3 25 49 233
2018 Non-visible minority 18 26 27 18 7 2 2 27 46 1120
2017 Visible minority 16 27 29 15 7 1 5 24 46 264
2017 Non-visible minority 20 28 25 15 8 1 3 24 50 1219
2014 Visible minority 15 25 32 14 7 2 5 23 43 190
2014 Non-visible minority 15 27 28 18 9 1 3 28 43 1214
2011 Visible minority 14 24 28 19 8 2 5 29 40 235
2011 Non-visible minority 15 25 29 17 9 1 3 27 42 1468
2008 Visible minority 18 16 35 17 7 1 6 26 36 111
2008 Non-visible minority 14 24 30 20 8 1 3 29 39 854

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 19 29 18 10 4 4 30 38 232
2018 Non-visible minority 12 24 29 22 8 2 2 32 38 1113
2017 Visible minority 11 21 28 19 13 4 4 35 34 265
2017 Non-visible minority 12 19 32 20 11 3 3 33 33 1214
2014 Visible minority 9 14 33 24 11 2 7 39 26 188
2014 Non-visible minority 8 16 30 26 13 2 4 42 26 1215
2011 Visible minority 11 17 28 24 10 3 7 38 31 235
2011 Non-visible minority 10 19 30 23 12 3 4 37 30 1468
2008 Visible minority 15 29 25 14 7 1 9 24 49 111
2008 Non-visible minority 15 27 29 18 7 2 2 27 44 855

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 29 28 16 8 2 2 25 45 231
2018 Non-visible minority 13 24 35 17 7 2 1 25 39 1118
2017 Visible minority 16 20 30 16 12 4 4 30 38 264
2017 Non-visible minority 14 21 35 18 8 2 2 27 37 1218
2014 Visible minority 14 21 38 16 6 2 3 23 37 190
2014 Non-visible minority 14 22 35 17 7 2 3 26 38 1216

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 6 10 9 1 0 74 19 233
2018 Non-visible minority 49 28 8 9 5 0 0 77 15 1126
2017 Visible minority 44 21 12 14 9 1 0 65 23 267
2017 Non-visible minority 48 29 8 8 5 0 0 78 14 1222
2014 Visible minority 40 27 12 11 9 1 0 68 20 191
2014 Non-visible minority 49 27 9 8 6 1 0 77 15 1216

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 32 7 6 5 0 0 82 11 233
2018 Non-visible minority 54 33 6 5 2 0 0 87 7 1125
2017 Visible minority 48 34 5 7 5 1 0 83 12 268
2017 Non-visible minority 52 34 6 6 1 0 0 86 7 1220
2014 Visible minority 48 38 5 6 2 0 0 86 9 191
2014 Non-visible minority 51 34 6 6 2 0 0 85 8 1215

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 35 9 5 3 1 0 83 8 234
2018 Non-visible minority 48 37 8 4 2 1 0 86 6 1123

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 29 13 7 4 0 1 76 11 235
2018 Non-visible minority 50 32 11 2 1 3 0 86 3 1116
2017 Visible minority 37 27 17 9 6 3 0 67 16 268
2017 Non-visible minority 47 34 11 3 1 5 0 85 4 1222
2014 Visible minority 39 37 15 3 4 3 1 78 7 191
2014 Non-visible minority 50 32 10 2 1 4 1 87 3 1214

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 33 12 7 5 0 0 77 11 233
2018 Non-visible minority 49 36 8 3 2 2 0 86 6 1117
2017 Visible minority 38 34 14 8 5 1 0 72 13 268
2017 Non-visible minority 43 40 10 4 2 2 0 85 5 1223
2014 Visible minority 34 37 16 6 4 3 1 73 10 191
2014 Non-visible minority 46 35 9 5 2 3 0 84 7 1216
2011 Visible minority 31 39 16 5 5 5 0 73 10 235
2011 Non-visible minority 37 37 13 6 4 3 0 77 10 1468

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 30 9 4 3 0 0 83 7 233
2018 Non-visible minority 56 32 6 3 2 0 0 88 5 1119
2017 Visible minority 47 36 8 5 3 0 0 83 8 267
2017 Non-visible minority 51 36 7 4 2 0 0 87 6 1221
2014 Visible minority 43 36 13 5 2 0 1 80 7 191
2014 Non-visible minority 53 33 8 3 2 0 0 87 5 1214
2011 Visible minority 43 41 7 4 4 2 0 85 8 236
2011 Non-visible minority 45 35 11 6 3 1 0 80 9 1466
2008 Visible minority 31 50 7 3 7 2 0 83 9 111
2008 Non-visible minority 44 40 8 5 3 0 0 84 8 858

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 29 12 11 9 8 4 65 22 233
2018 Non-visible minority 30 30 14 8 7 7 4 67 17 1129
2017 Visible minority 27 24 16 12 9 6 6 58 24 267
2017 Non-visible minority 33 29 13 8 7 5 5 69 16 1222
2014 Visible minority 29 27 15 8 11 6 5 63 20 191
2014 Non-visible minority 35 29 13 8 7 4 4 69 17 1215

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 33 8 8 4 1 2 79 13 232
2018 Non-visible minority 43 35 9 6 4 2 0 80 10 1122
2017 Visible minority 45 31 13 5 4 1 1 78 9 267
2017 Non-visible minority 44 32 10 7 2 3 1 80 10 1219
2014 Visible minority 38 37 12 6 4 2 1 77 11 191
2014 Non-visible minority 45 33 9 5 4 3 2 82 9 1216
2011 Visible minority 40 32 11 5 5 6 0 77 11 233
2011 Non-visible minority 41 32 9 8 5 4 1 77 13 1464
2008 Visible minority 24 36 9 10 13 5 3 66 25 111
2008 Non-visible minority 36 34 10 10 5 5 1 74 15 859

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 44 11 5 4 1 0 80 9 234
2018 Non-visible minority 39 37 15 5 2 2 0 77 7 1118

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 20 17 11 15 12 5 49 31 234
2018 Non-visible minority 20 21 18 12 12 13 3 50 28 1124
2017 Visible minority 17 20 15 10 20 11 6 45 36 267
2017 Non-visible minority 17 21 16 15 13 13 4 46 34 1222
2014 Visible minority 15 20 14 12 21 14 4 43 40 191
2014 Non-visible minority 15 20 18 14 14 14 6 43 34 1213
2011 Visible minority 13 15 19 12 17 15 9 37 38 234
2011 Non-visible minority 14 19 17 15 14 15 6 42 37 1465

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 232
2018 Non-visible minority 13 87 1129

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 41
2018 Non-visible minority 40 147

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 76 41
2018 Non-visible minority 68 147

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 41
2018 Non-visible minority 0 147

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 41
2018 Non-visible minority 6 147

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 41
2018 Non-visible minority 4 147

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 41
2018 Non-visible minority 38 148

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 41
2018 Non-visible minority 43 148

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 41
2018 Non-visible minority 43 148

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 41
2018 Non-visible minority 39 148

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 41
2018 Non-visible minority 34 148

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 41
2018 Non-visible minority 49 148

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 41
2018 Non-visible minority 29 148

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 41
2018 Non-visible minority 45 148

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 41
2018 Non-visible minority 24 148

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 41
2018 Non-visible minority 60 148

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 41
2018 Non-visible minority 27 148

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 41
2018 Non-visible minority 8 148

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 41
2018 Non-visible minority 23 148

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 40
2018 Non-visible minority 22 143

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 40
2018 Non-visible minority 25 143

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 40
2018 Non-visible minority 9 143

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 40
2018 Non-visible minority 10 143

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 40
2018 Non-visible minority 22 143

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 40
2018 Non-visible minority 39 143

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 64 40
2018 Non-visible minority 56 143

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 13 19 9 4 30 8 48 21 233
2018 Non-visible minority 17 16 17 5 3 34 6 57 14 1125
2017 Visible minority 14 13 19 7 7 27 13 46 23 268
2017 Non-visible minority 17 14 16 5 5 32 12 54 17 1221
2014 Visible minority 18 14 20 4 8 28 8 50 19 191
2014 Non-visible minority 18 16 16 6 3 33 8 57 16 1216

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 29 16 9 3 9 1 69 13 234
2018 Non-visible minority 34 32 14 5 2 12 1 76 8 1125
2017 Visible minority 29 32 14 7 4 12 2 71 13 268
2017 Non-visible minority 34 30 15 6 3 10 1 72 10 1220
2014 Visible minority 24 31 18 6 6 11 4 64 15 191
2014 Non-visible minority 31 29 17 5 3 14 1 70 9 1214
2011 Visible minority 22 31 21 7 4 13 1 62 13 235
2011 Non-visible minority 30 33 17 6 3 11 0 70 10 1468

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 14 86 232
2018 Non-visible minority 6 94 1123

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 33
2018 Non-visible minority 27 69

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 73 33
2018 Non-visible minority 83 69

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 33
2018 Non-visible minority 0 69

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 33
2018 Non-visible minority 0 69

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 33
2018 Non-visible minority 9 69

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 33
2018 Non-visible minority 10 69

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 33
2018 Non-visible minority 40 69

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 33
2018 Non-visible minority 34 69

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 33
2018 Non-visible minority 0 69

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 33
2018 Non-visible minority 0 69

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 33
2018 Non-visible minority 38 69

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 33
2018 Non-visible minority 8 69

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 33
2018 Non-visible minority 50 69

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 32
2018 Non-visible minority 17 67

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 32
2018 Non-visible minority 26 67

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 32
2018 Non-visible minority 47 67

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 32
2018 Non-visible minority 0 67

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 60 32
2018 Non-visible minority 63 67

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 32
2018 Non-visible minority 8 67

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 12 26 6 2 30 7 44 14 233
2018 Non-visible minority 18 14 18 2 2 39 7 60 7 1120
2017 Visible minority 16 13 13 6 6 34 12 54 22 268
2017 Non-visible minority 17 14 18 1 2 40 9 60 6 1222
2014 Visible minority 14 10 19 7 6 35 9 43 23 191
2014 Non-visible minority 16 13 16 2 2 43 9 59 8 1214

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 32 18 6 2 11 2 69 10 234
2018 Non-visible minority 35 30 15 3 2 14 1 78 5 1122
2017 Visible minority 26 28 14 6 4 17 4 69 13 267
2017 Non-visible minority 37 31 14 3 1 13 1 79 5 1219
2014 Visible minority 25 24 22 5 5 17 4 61 11 191
2014 Non-visible minority 32 29 15 2 2 18 2 76 5 1214
2011 Visible minority 26 35 16 5 3 15 1 72 9 234
2011 Non-visible minority 37 31 15 3 1 12 0 78 5 1467
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 23 8 4 6 2 0 82 10 230
2018 Non-visible minority 63 21 7 4 3 1 0 85 8 1115
2017 Visible minority 54 21 13 3 6 3 0 78 9 266
2017 Non-visible minority 61 21 9 5 3 1 0 83 8 1222

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 38 14 6 2 4 0 77 8 233
2018 Non-visible minority 33 40 13 7 2 4 0 77 10 1121
2017 Visible minority 28 46 12 6 6 3 0 76 12 267
2017 Non-visible minority 31 43 12 7 3 3 0 77 10 1223

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 33 15 14 7 2 0 63 21 234
2018 Non-visible minority 28 38 15 11 5 2 0 68 17 1124
2017 Visible minority 21 36 15 16 10 2 0 58 26 266
2017 Non-visible minority 22 40 16 14 6 1 0 63 21 1219

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 22 18 14 17 0 3 49 32 233
2018 Non-visible minority 20 28 24 13 14 0 1 49 27 1120
2017 Visible minority 23 26 19 10 20 1 2 50 31 263
2017 Non-visible minority 23 24 23 14 15 0 2 48 29 1222

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 20 32 20 13 0 1 35 33 233
2018 Non-visible minority 10 24 33 20 12 0 0 34 32 1128
2017 Visible minority 19 24 23 15 18 0 1 44 33 265
2017 Non-visible minority 10 29 30 19 11 0 0 40 30 1220

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 23 27 18 14 0 2 40 32 234
2018 Non-visible minority 13 27 31 18 10 0 1 40 28 1119
2017 Visible minority 18 27 26 13 14 0 2 46 27 265
2017 Non-visible minority 13 31 27 17 11 0 1 45 28 1219

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 21 25 21 16 0 2 37 37 232
2018 Non-visible minority 12 23 28 20 16 1 1 36 37 1124
2017 Visible minority 15 28 18 20 16 0 3 44 37 264
2017 Non-visible minority 14 25 23 21 15 0 1 40 36 1221

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 21 22 9 10 0 6 57 20 232
2018 Non-visible minority 30 31 20 10 5 1 3 63 16 1112
2017 Visible minority 30 27 16 10 7 1 8 63 19 262
2017 Non-visible minority 32 30 16 10 7 0 5 65 18 1218

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 23 27 11 13 0 1 47 25 234
2018 Non-visible minority 23 29 25 13 9 0 0 53 22 1124
2017 Visible minority 28 23 21 15 11 0 2 52 27 264
2017 Non-visible minority 25 30 24 12 9 0 0 55 21 1218

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 29 23 8 7 0 2 60 16 232
2018 Non-visible minority 25 38 24 9 4 1 1 64 12 1118
2017 Visible minority 26 28 23 13 7 1 2 56 21 262
2017 Non-visible minority 27 34 22 10 6 0 1 61 16 1219

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 30 25 11 9 0 3 54 20 232
2018 Non-visible minority 17 32 29 15 6 0 0 50 21 1118
2017 Visible minority 21 29 20 20 9 1 1 51 29 262
2017 Non-visible minority 20 29 25 17 9 0 0 49 26 1217

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 25 22 14 12 0 3 52 26 231
2018 Non-visible minority 24 33 24 12 6 0 1 57 18 1118
2017 Visible minority 23 26 17 19 12 0 2 51 32 264
2017 Non-visible minority 25 30 23 12 9 0 1 55 22 1217

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 27 25 12 4 0 2 58 17 231
2018 Non-visible minority 28 32 24 11 5 0 0 60 16 1110
2017 Visible minority 31 29 20 11 5 1 3 62 17 262
2017 Non-visible minority 32 32 20 10 5 0 1 64 15 1215

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 24 12 6 5 0 3 76 12 230
2018 Non-visible minority 52 21 14 7 5 0 2 74 12 1111
2017 Visible minority 53 18 12 7 5 0 4 74 13 263
2017 Non-visible minority 54 23 13 6 4 0 1 78 9 1219

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 69 15 7 2 1 0 6 90 3 231
2018 Non-visible minority 73 12 5 2 2 0 6 91 4 1117

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 13 7 5 6 0 5 81 12 231
2018 Non-visible minority 73 11 6 2 3 1 4 88 6 1111
2017 Visible minority 61 15 6 5 7 1 4 81 13 266
2017 Non-visible minority 78 9 5 4 1 0 3 90 6 1223

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 19 9 4 4 0 2 82 9 229
2018 Non-visible minority 59 25 10 3 2 0 2 85 5 1120
2017 Visible minority 58 21 9 4 4 0 5 82 9 263
2017 Non-visible minority 62 25 6 3 2 0 1 89 5 1221

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 14 10 8 8 0 3 73 17 228
2018 Non-visible minority 56 21 12 5 5 0 2 78 10 1111
2017 Visible minority 54 16 8 9 9 0 4 73 18 262
2017 Non-visible minority 60 21 10 5 4 0 1 82 9 1217

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 9 4 3 1 0 27 89 6 229
2018 Non-visible minority 52 12 5 2 1 0 28 89 3 1097
2017 Visible minority 53 10 6 3 1 0 27 85 6 259
2017 Non-visible minority 59 11 4 2 1 0 22 91 4 1219

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 16 6 4 1 0 11 88 6 229
2018 Non-visible minority 65 19 8 2 1 0 5 88 3 1112
2017 Visible minority 65 13 7 1 1 1 11 89 3 261
2017 Non-visible minority 70 18 6 1 1 0 4 92 2 1216

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 67 13 5 3 5 0 7 86 8 229
2018 Non-visible minority 74 12 5 3 2 0 3 90 5 1119
2017 Visible minority 64 8 9 4 7 1 7 79 12 261
2017 Non-visible minority 73 13 5 3 2 0 4 90 5 1223

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 25 16 5 4 0 2 75 9 230
2018 Non-visible minority 50 26 15 5 2 0 2 78 6 1118
2017 Visible minority 48 26 12 4 4 0 5 79 8 261
2017 Non-visible minority 54 26 12 5 2 0 2 81 6 1219

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 29 35 15 6 0 0 44 21 235
2018 Non-visible minority 9 31 40 15 4 0 0 41 20 1127
2017 Visible minority 9 27 37 19 8 0 0 36 27 267
2017 Non-visible minority 9 30 40 15 6 0 0 39 21 1222

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 20 40 18 7 1 0 26 34 229
2018 Non-visible minority 9 22 41 20 8 0 0 28 31 1116
2017 Visible minority 14 19 38 20 8 0 0 28 34 267
2017 Non-visible minority 8 21 42 19 9 0 0 28 29 1214
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 27 15 14 12 2 3 28 72 235
2018 Non-visible minority 25 30 20 14 9 1 1 25 75 1124
2017 Visible minority 31 18 26 12 8 4 0 32 68 267
2017 Non-visible minority 27 25 23 12 10 3 1 28 72 1224

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 158
2018 Non-visible minority 19 822
2017 Visible minority 24 171
2017 Non-visible minority 24 845

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 158
2018 Non-visible minority 39 822
2017 Visible minority 44 171
2017 Non-visible minority 37 845

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 158
2018 Non-visible minority 20 822
2017 Visible minority 22 171
2017 Non-visible minority 18 845

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 158
2018 Non-visible minority 38 822
2017 Visible minority 33 171
2017 Non-visible minority 41 845

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 158
2018 Non-visible minority 6 822
2017 Visible minority 8 171
2017 Non-visible minority 7 845

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 158
2018 Non-visible minority 36 822

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 158
2018 Non-visible minority 38 822
2017 Visible minority 42 171
2017 Non-visible minority 45 845

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 9 30 24 12 9 17 152
2018 Non-visible minority 4 41 22 13 5 16 778
2017 Visible minority 4 52 15 9 8 14 164
2017 Non-visible minority 5 47 21 12 4 12 829

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 25 75 157
2018 Non-visible minority 25 75 816

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 18 14 11 14 1 5 59 26 231
2018 Non-visible minority 35 19 15 11 14 1 6 57 26 1126

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 16 19 17 23 3 5 36 44 160
2018 Non-visible minority 15 26 15 17 19 2 6 45 39 818
2017 Visible minority 16 30 14 18 12 2 8 52 33 171
2017 Non-visible minority 14 28 15 15 18 2 8 47 36 847

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 2 11 11 22 45 2 6 15 73 161
2018 Non-visible minority 4 11 13 20 42 3 7 17 68 817
2017 Visible minority 1 11 10 23 47 4 5 12 77 171
2017 Non-visible minority 2 9 10 18 50 3 8 13 76 849
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