2018 Public Service Employee Survey Results by Theme for Privy Council Office by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 61 33 5 2 0 0 0 94 2 64
2018 IS-03 23 62 8 8 0 0 0 85 8 13
2018 IS-05 71 29 0 0 0 0 0 100 0 17
2018 IS-06 67 33 0 0 0 0 0 100 0 18
2017 IS 60 31 0 4 5 0 0 91 9 55
2017 IS-03 31 46 0 15 8 0 0 77 23 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 100 0 0 0 0 0 0 100 0 11
2014 IS 37 34 12 12 5 0 0 71 17 41
2014 IS-05 64 9 27 0 0 0 0 73 0 11
2014 IS-06 36 45 9 9 0 0 0 82 9 11
2011 IS 43 39 9 4 4 0 0 83 9 46
2011 IS-03 30 50 10 10 0 0 0 80 10 10
2011 IS-05 50 25 17 0 8 0 0 75 8 12
2011 IS-06 60 30 10 0 0 0 0 90 0 10
2008 IS 31 34 29 0 6 0 0 66 6 35
2008 IS-05 18 45 36 0 0 0 0 64 0 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 38 6 3 2 0 0 89 5 64
2018 IS-03 23 31 23 15 8 0 0 54 23 13
2018 IS-05 53 41 6 0 0 0 0 94 0 17
2018 IS-06 61 39 0 0 0 0 0 100 0 18
2017 IS 53 24 5 11 7 0 0 76 18 55
2017 IS-03 38 15 15 23 8 0 0 54 31 13
2017 IS-05 62 32 0 6 0 0 0 94 6 16
2017 IS-06 55 27 0 9 9 0 0 82 18 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 69 27 5 0 0 0 0 95 0 64
2018 IS-03 31 54 15 0 0 0 0 85 0 13
2018 IS-05 76 24 0 0 0 0 0 100 0 17
2018 IS-06 89 11 0 0 0 0 0 100 0 18
2017 IS 70 20 4 4 2 0 0 91 6 54
2017 IS-03 46 31 8 8 8 0 0 77 15 13
2017 IS-05 81 19 0 0 0 0 0 100 0 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11
2014 IS 66 15 17 0 2 0 0 80 2 41
2014 IS-05 73 18 9 0 0 0 0 91 0 11
2014 IS-06 82 9 9 0 0 0 0 91 0 11
2011 IS 66 21 11 0 2 0 0 87 2 47
2011 IS-03 50 50 0 0 0 0 0 100 0 10
2011 IS-05 83 0 17 0 0 0 0 83 0 12
2011 IS-06 82 0 18 0 0 0 0 82 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 66 31 2 2 0 0 0 97 2 64
2018 IS-03 31 62 8 0 0 0 0 92 0 13
2018 IS-05 65 35 0 0 0 0 0 100 0 17
2018 IS-06 83 17 0 0 0 0 0 100 0 18
2017 IS 61 32 0 2 6 0 0 92 8 53
2017 IS-03 23 62 0 8 8 0 0 85 15 13
2017 IS-05 82 18 0 0 0 0 0 100 0 16
2017 IS-06 73 27 0 0 0 0 0 100 0 11
2014 IS 49 29 2 12 7 0 0 78 20 41
2014 IS-05 73 9 0 18 0 0 0 82 18 11
2014 IS-06 55 36 0 9 0 0 0 91 9 11
2011 IS 53 32 9 4 2 0 0 85 6 47
2011 IS-03 40 50 0 10 0 0 0 90 10 10
2011 IS-05 58 17 25 0 0 0 0 75 0 12
2011 IS-06 73 18 9 0 0 0 0 91 0 11
2008 IS 29 51 14 0 6 0 0 80 6 35
2008 IS-05 18 64 18 0 0 0 0 82 0 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 69 20 6 2 2 2 0 90 3 64
2018 IS-03 42 25 8 8 8 8 0 73 18 12
2018 IS-05 71 18 12 0 0 0 0 88 0 17
2018 IS-06 84 16 0 0 0 0 0 100 0 19
2017 IS 63 17 13 7 0 0 0 80 7 54
2017 IS-03 31 23 23 23 0 0 0 54 23 13
2017 IS-05 94 0 6 0 0 0 0 94 0 16
2017 IS-06 70 20 10 0 0 0 0 90 0 10
2014 IS 39 41 10 2 7 0 0 80 10 41
2014 IS-05 64 27 9 0 0 0 0 91 0 11
2014 IS-06 27 64 9 0 0 0 0 91 0 11
2011 IS 43 28 7 7 13 2 0 73 20 46
2011 IS-03 30 40 0 10 20 0 0 70 30 10
2011 IS-05 50 17 17 8 8 0 0 67 17 12
2011 IS-06 64 9 9 0 9 9 0 80 10 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 64 25 6 3 2 0 0 89 5 64
2018 IS-03 38 31 8 15 8 0 0 69 23 13
2018 IS-05 63 25 13 0 0 0 0 88 0 16
2018 IS-06 74 26 0 0 0 0 0 100 0 19
2017 IS 60 27 7 5 0 0 0 87 5 55
2017 IS-03 31 31 15 23 0 0 0 62 23 13
2017 IS-05 88 12 0 0 0 0 0 100 0 16
2017 IS-06 64 36 0 0 0 0 0 100 0 11
2014 IS 49 29 12 5 5 0 0 78 10 41
2014 IS-05 73 18 9 0 0 0 0 91 0 11
2014 IS-06 36 64 0 0 0 0 0 100 0 11
2011 IS 50 24 11 9 7 0 0 74 15 46
2011 IS-03 40 20 20 0 20 0 0 60 20 10
2011 IS-05 42 25 8 25 0 0 0 67 25 12
2011 IS-06 70 20 10 0 0 0 0 90 0 10
2008 IS 40 43 11 3 3 0 0 83 6 35
2008 IS-05 27 64 0 9 0 0 0 91 9 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 71 17 6 3 2 2 0 89 5 65
2018 IS-03 38 23 23 8 8 0 0 62 15 13
2018 IS-05 76 12 6 0 0 6 0 94 0 17
2018 IS-06 79 21 0 0 0 0 0 100 0 19
2017 IS 67 9 11 9 2 2 0 78 11 55
2017 IS-03 38 8 23 31 0 0 0 46 31 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 82 9 9 0 0 0 0 91 0 11
2014 IS 49 17 15 7 5 7 0 71 13 41
2014 IS-05 73 9 9 0 0 9 0 90 0 11
2014 IS-06 45 27 18 9 0 0 0 73 9 11
2011 IS 43 15 21 6 13 2 0 59 20 47
2011 IS-03 30 10 10 20 20 10 0 44 44 10
2011 IS-05 42 17 25 8 8 0 0 58 17 12
2011 IS-06 64 9 18 0 9 0 0 73 9 11
2008 IS 20 34 9 23 3 11 0 61 29 35
2008 IS-05 18 55 0 18 0 9 0 80 20 11
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 24 5 3 0 3 2 92 3 63
2018 IS-03 58 25 0 0 0 8 8 100 0 12
2018 IS-05 65 18 6 6 0 6 0 88 6 17
2018 IS-06 61 22 11 6 0 0 0 83 6 18
2017 IS 69 16 4 4 5 0 2 87 9 55
2017 IS-03 62 15 8 8 8 0 0 77 15 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 73 0 9 9 9 0 0 73 18 11
2014 IS 59 17 10 7 0 5 2 82 8 41
2014 IS-05 73 18 0 0 0 9 0 100 0 11
2014 IS-06 82 9 9 0 0 0 0 91 0 11
2011 IS 38 26 13 11 6 6 0 68 18 47
2011 IS-03 70 20 0 10 0 0 0 90 10 10
2011 IS-05 33 25 17 17 8 0 0 58 25 12
2011 IS-06 45 27 18 9 0 0 0 73 9 11
2008 IS 43 31 11 6 6 3 0 76 12 35
2008 IS-05 55 18 18 9 0 0 0 73 9 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 29 3 3 0 0 2 93 3 62
2018 IS-03 50 33 0 8 0 0 8 91 9 12
2018 IS-05 59 29 6 6 0 0 0 88 6 17
2018 IS-06 71 24 6 0 0 0 0 94 0 17
2017 IS 69 18 0 9 4 0 0 87 13 55
2017 IS-03 54 23 0 15 8 0 0 77 23 13
2017 IS-05 81 19 0 0 0 0 0 100 0 16
2017 IS-06 73 0 0 18 9 0 0 73 27 11
2014 IS 51 20 12 12 5 0 0 71 17 41
2014 IS-05 45 18 18 9 9 0 0 64 18 11
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 37 37 4 13 7 2 0 76 20 46
2011 IS-05 25 42 8 17 8 0 0 67 25 12
2011 IS-06 55 45 0 0 0 0 0 100 0 11
2008 IS 37 31 11 9 9 3 0 71 18 35
2008 IS-05 18 64 9 9 0 0 0 82 9 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 62 32 3 3 0 0 0 94 3 63
2018 IS-03 42 42 8 8 0 0 0 83 8 12
2018 IS-05 53 35 6 6 0 0 0 88 6 17
2018 IS-06 78 22 0 0 0 0 0 100 0 18
2017 IS 73 13 2 5 7 0 0 85 13 55
2017 IS-03 62 23 0 0 15 0 0 85 15 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 73 0 9 9 9 0 0 73 18 11
2014 IS 61 22 7 5 5 0 0 83 10 41
2014 IS-05 64 18 0 9 9 0 0 82 18 11
2014 IS-06 91 0 9 0 0 0 0 91 0 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 29 8 5 0 2 2 87 5 65
2018 IS-03 62 0 31 8 0 0 0 62 8 13
2018 IS-05 53 41 0 0 0 6 0 100 0 17
2018 IS-06 58 32 0 11 0 0 0 89 11 19
2017 IS 49 31 4 9 0 7 0 86 10 55
2017 IS-03 38 38 0 8 0 15 0 91 9 13
2017 IS-05 81 13 0 0 0 6 0 100 0 16
2017 IS-06 37 54 0 9 0 0 0 91 9 11
2014 IS 49 24 5 2 2 17 0 88 6 41
2014 IS-05 73 18 0 0 0 9 0 100 0 11
2014 IS-06 55 36 0 0 0 9 0 100 0 11
2011 IS 36 21 17 9 9 9 0 63 19 47
2011 IS-03 30 20 10 0 20 20 0 63 25 10
2011 IS-05 42 25 17 17 0 0 0 67 17 12
2011 IS-06 55 18 18 9 0 0 0 73 9 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 28 8 2 3 2 2 87 5 64
2018 IS-03 58 8 25 0 8 0 0 67 8 12
2018 IS-05 65 24 6 0 0 6 0 94 0 17
2018 IS-06 58 37 0 5 0 0 0 95 5 19
2017 IS 46 42 2 9 0 2 0 89 9 55
2017 IS-03 31 54 0 8 0 8 0 92 8 13
2017 IS-05 57 43 0 0 0 0 0 100 0 16
2017 IS-06 55 27 9 9 0 0 0 82 9 11
2014 IS 41 29 17 5 2 5 0 74 8 41
2014 IS-05 55 18 27 0 0 0 0 73 0 11
2014 IS-06 64 27 9 0 0 0 0 91 0 11
2011 IS 36 30 9 6 9 11 0 74 17 47
2011 IS-03 30 20 0 10 20 20 0 63 38 10
2011 IS-05 42 25 17 8 8 0 0 67 17 12
2011 IS-06 55 45 0 0 0 0 0 100 0 11
2008 IS 31 46 11 0 6 6 0 82 6 35
2008 IS-05 27 55 9 0 0 9 0 90 0 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 42 36 9 5 2 3 3 83 7 64
2018 IS-03 50 8 25 0 8 0 8 64 9 12
2018 IS-05 41 35 12 0 0 12 0 87 0 17
2018 IS-06 53 32 5 11 0 0 0 84 11 19
2017 IS 40 43 7 7 0 2 0 85 7 55
2017 IS-03 15 62 0 15 0 8 0 83 17 13
2017 IS-05 50 50 0 0 0 0 0 100 0 16
2017 IS-06 55 27 9 9 0 0 0 82 9 11
2014 IS 43 20 23 8 3 5 0 66 11 40
2014 IS-05 55 27 18 0 0 0 0 82 0 11
2014 IS-06 70 10 10 10 0 0 0 80 10 10
2011 IS 34 21 26 9 4 6 0 59 14 47
2011 IS-03 30 30 20 0 10 10 0 67 11 10
2011 IS-05 25 25 42 8 0 0 0 50 8 12
2011 IS-06 55 18 18 9 0 0 0 73 9 11
2008 IS 23 43 11 9 3 11 0 74 13 35
2008 IS-05 27 55 9 0 0 9 0 90 0 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 45 11 6 5 2 2 78 11 65
2018 IS-03 38 15 23 0 23 0 0 54 23 13
2018 IS-05 29 41 12 12 0 6 0 75 13 17
2018 IS-06 37 47 5 11 0 0 0 84 11 19
2017 IS 35 38 9 11 0 7 0 78 12 55
2017 IS-03 23 54 23 0 0 0 0 77 0 13
2017 IS-05 38 43 0 13 0 6 0 87 13 16
2017 IS-06 46 27 0 18 0 9 0 80 20 11
2014 IS 37 39 5 15 5 0 0 76 20 41
2014 IS-05 64 27 9 0 0 0 0 91 0 11
2014 IS-06 36 45 0 18 0 0 0 82 18 11
2011 IS 24 39 13 13 7 4 0 66 20 46
2011 IS-05 33 50 0 17 0 0 0 83 17 12
2011 IS-06 36 45 18 0 0 0 0 82 0 11
2008 IS 23 54 9 3 9 3 0 79 12 35
2008 IS-05 36 64 0 0 0 0 0 100 0 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 31 9 3 3 0 2 84 6 64
2018 IS-03 31 31 23 0 15 0 0 62 15 13
2018 IS-05 59 24 12 6 0 0 0 82 6 17
2018 IS-06 50 39 6 6 0 0 0 89 6 18
2017 IS 53 25 7 7 7 0 0 78 15 55
2017 IS-03 31 38 8 15 8 0 0 69 23 13
2017 IS-05 68 25 6 0 0 0 0 94 0 16
2017 IS-06 64 9 9 9 9 0 0 73 18 11
2014 IS 44 32 5 10 10 0 0 76 20 41
2014 IS-05 82 0 0 9 9 0 0 82 18 11
2014 IS-06 27 64 9 0 0 0 0 91 0 11
2011 IS 36 34 15 11 2 2 0 72 13 47
2011 IS-03 50 20 10 20 0 0 0 70 20 10
2011 IS-05 33 33 17 8 8 0 0 67 17 12
2011 IS-06 36 36 18 9 0 0 0 73 9 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 42 13 0 0 0 0 88 0 64
2018 IS-03 38 38 23 0 0 0 0 77 0 13
2018 IS-05 47 41 12 0 0 0 0 88 0 17
2018 IS-06 39 50 11 0 0 0 0 89 0 18
2017 IS 51 35 5 4 5 0 0 85 9 55
2017 IS-03 62 23 0 8 8 0 0 85 15 13
2017 IS-05 43 44 13 0 0 0 0 87 0 16
2017 IS-06 64 27 0 0 9 0 0 91 9 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 27 16 14 8 11 9 53 27 64
2018 IS-03 8 23 23 31 8 8 0 33 42 13
2018 IS-05 12 29 12 6 12 12 18 58 25 17
2018 IS-06 28 22 17 17 0 11 6 60 20 18
2017 IS 18 25 9 13 7 22 5 60 28 55
2017 IS-03 0 38 8 8 15 31 0 56 33 13
2017 IS-05 13 31 6 6 6 25 13 70 20 16
2017 IS-06 37 18 18 9 0 9 9 67 11 11
2014 IS 15 27 10 12 10 22 5 57 30 41
2014 IS-05 9 27 9 18 9 27 0 50 38 11
2014 IS-06 18 27 9 9 0 18 18 71 14 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 25 14 2 2 0 0 83 3 63
2018 IS-03 33 42 17 0 8 0 0 75 8 12
2018 IS-05 59 24 12 6 0 0 0 82 6 17
2018 IS-06 61 22 17 0 0 0 0 83 0 18
2017 IS 59 22 4 7 6 2 0 83 13 54
2017 IS-03 46 31 8 8 8 0 0 77 15 13
2017 IS-05 75 19 0 6 0 0 0 94 6 16
2017 IS-06 60 0 10 10 10 10 0 67 22 10
2014 IS 56 27 7 5 5 0 0 83 10 41
2014 IS-05 64 9 9 0 18 0 0 73 18 11
2014 IS-06 73 27 0 0 0 0 0 100 0 11
2011 IS 38 28 15 13 4 2 0 67 17 47
2011 IS-03 50 30 0 20 0 0 0 80 20 10
2011 IS-05 25 33 17 17 8 0 0 58 25 12
2011 IS-06 45 27 9 18 0 0 0 73 18 11
2008 IS 34 31 23 9 3 0 0 66 11 35
2008 IS-05 27 27 36 9 0 0 0 55 9 11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 53 7 13 0 0 0 80 13 15
2017 IS 75 8 0 17 0 0 0 83 17 12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 48 8 2 2 2 2 89 3 64
2018 IS-03 46 46 8 0 0 0 0 92 0 13
2018 IS-05 41 47 6 0 0 6 0 94 0 17
2018 IS-06 39 50 11 0 0 0 0 89 0 18
2017 IS 43 42 4 9 2 0 0 85 11 55
2017 IS-03 46 31 8 15 0 0 0 77 15 13
2017 IS-05 56 38 0 6 0 0 0 94 6 16
2017 IS-06 27 64 9 0 0 0 0 91 0 11
2014 IS 51 39 2 2 5 0 0 90 7 41
2014 IS-05 55 45 0 0 0 0 0 100 0 11
2014 IS-06 73 27 0 0 0 0 0 100 0 11
2011 IS 30 45 17 6 2 0 0 74 9 47
2011 IS-03 30 50 20 0 0 0 0 80 0 10
2011 IS-05 25 58 8 0 8 0 0 83 8 12
2011 IS-06 27 27 27 18 0 0 0 55 18 11
2008 IS 37 34 20 6 3 0 0 71 9 35
2008 IS-05 18 36 27 18 0 0 0 55 18 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 33 5 5 0 0 0 90 5 63
2018 IS-03 23 54 15 8 0 0 0 77 8 13
2018 IS-05 59 41 0 0 0 0 0 100 0 17
2018 IS-06 76 18 6 0 0 0 0 94 0 17
2017 IS 62 29 4 2 4 0 0 91 5 55
2017 IS-03 23 46 15 8 8 0 0 69 15 13
2017 IS-05 76 24 0 0 0 0 0 100 0 16
2017 IS-06 73 27 0 0 0 0 0 100 0 11
2014 IS 51 27 2 15 5 0 0 78 20 41
2014 IS-05 73 9 9 9 0 0 0 82 9 11
2014 IS-06 55 27 0 18 0 0 0 82 18 11
2011 IS 57 26 13 2 2 0 0 83 4 47
2011 IS-03 40 30 20 0 10 0 0 70 10 10
2011 IS-05 58 25 17 0 0 0 0 83 0 12
2011 IS-06 64 36 0 0 0 0 0 100 0 11
2008 IS 49 31 9 11 0 0 0 80 11 35
2008 IS-05 45 27 9 18 0 0 0 73 18 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 67 27 3 3 0 0 0 94 3 64
2018 IS-03 46 38 15 0 0 0 0 85 0 13
2018 IS-05 71 29 0 0 0 0 0 100 0 17
2018 IS-06 94 6 0 0 0 0 0 100 0 18
2017 IS 67 20 4 7 2 0 0 87 9 55
2017 IS-03 31 23 15 23 8 0 0 54 31 13
2017 IS-05 82 18 0 0 0 0 0 100 0 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11
2014 IS 59 24 5 7 5 0 0 83 12 41
2014 IS-05 73 18 9 0 0 0 0 91 0 11
2014 IS-06 64 27 0 9 0 0 0 91 9 11
2011 IS 57 32 4 2 4 0 0 89 6 47
2011 IS-03 50 30 10 0 10 0 0 80 10 10
2011 IS-05 67 17 8 8 0 0 0 83 8 12
2011 IS-06 73 27 0 0 0 0 0 100 0 11
2008 IS 43 43 6 9 0 0 0 86 9 35
2008 IS-05 45 27 0 27 0 0 0 73 27 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 37 8 13 5 3 0 74 18 63
2018 IS-03 25 8 17 33 8 8 0 36 45 12
2018 IS-05 50 19 6 13 6 6 0 73 20 16
2018 IS-06 26 53 5 11 5 0 0 79 16 19
2017 IS 45 31 2 9 7 5 0 81 17 55
2017 IS-03 31 23 8 15 15 8 0 58 33 13
2017 IS-05 69 19 0 6 0 6 0 94 6 16
2017 IS-06 36 37 0 9 9 9 0 80 20 11
2014 IS 49 24 20 0 5 2 0 75 5 41
2014 IS-05 73 27 0 0 0 0 0 100 0 11
2014 IS-06 45 27 27 0 0 0 0 73 0 11
2011 IS 30 30 15 9 4 13 0 68 15 47
2011 IS-03 40 40 0 20 0 0 0 80 20 10
2011 IS-05 17 33 17 0 8 25 0 67 11 12
2011 IS-06 36 18 18 18 0 9 0 60 20 11
2008 IS 43 31 17 6 3 0 0 74 9 35
2008 IS-05 55 18 18 9 0 0 0 73 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 19 17 13 14 3 3 53 28 64
2018 IS-03 17 8 8 17 42 8 0 27 64 12
2018 IS-05 24 18 6 29 18 0 6 44 50 17
2018 IS-06 53 21 21 0 5 0 0 74 5 19
2017 IS 33 22 7 16 13 7 2 60 32 55
2017 IS-03 15 15 8 31 23 8 0 33 58 13
2017 IS-05 50 25 6 12 0 0 6 81 13 16
2017 IS-06 45 27 0 9 9 9 0 80 20 11
2014 IS 15 22 17 15 24 2 5 39 42 41
2014 IS-05 18 36 0 9 27 0 9 60 40 11
2014 IS-06 9 36 27 0 18 9 0 50 20 11
2011 IS 17 19 17 26 19 2 0 37 46 47
2011 IS-03 10 20 10 20 40 0 0 30 60 10
2011 IS-05 0 25 25 33 17 0 0 25 50 12
2011 IS-06 45 18 18 18 0 0 0 64 18 11
2008 IS 11 23 29 23 14 0 0 34 37 35
2008 IS-05 0 27 45 18 9 0 0 27 27 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 29 5 8 0 0 0 87 8 63
2018 IS-03 31 46 15 8 0 0 0 77 8 13
2018 IS-05 59 24 0 18 0 0 0 82 18 17
2018 IS-06 71 24 0 6 0 0 0 94 6 17
2017 IS 52 28 6 7 7 0 0 80 15 54
2017 IS-03 31 38 8 8 15 0 0 69 23 13
2017 IS-05 57 37 0 0 6 0 0 94 6 16
2017 IS-06 55 18 9 18 0 0 0 73 18 11
2014 IS 39 34 12 10 5 0 0 73 15 41
2014 IS-05 45 36 9 9 0 0 0 82 9 11
2014 IS-06 55 18 27 0 0 0 0 73 0 11
2011 IS 36 36 19 4 2 0 2 74 7 47
2011 IS-03 20 50 20 10 0 0 0 70 10 10
2011 IS-05 33 42 8 8 8 0 0 75 17 12
2011 IS-06 64 9 27 0 0 0 0 73 0 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 64 25 6 5 0 0 0 89 5 64
2018 IS-03 31 46 8 15 0 0 0 77 15 13
2018 IS-05 65 24 6 6 0 0 0 88 6 17
2018 IS-06 78 11 11 0 0 0 0 89 0 18
2017 IS 48 32 7 6 7 0 0 80 13 54
2017 IS-03 15 46 15 0 23 0 0 62 23 13
2017 IS-05 62 38 0 0 0 0 0 100 0 16
2017 IS-06 64 18 0 18 0 0 0 82 18 11
2014 IS 46 22 15 7 10 0 0 68 17 41
2014 IS-05 64 18 0 9 9 0 0 82 18 11
2014 IS-06 64 0 36 0 0 0 0 64 0 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 30 8 3 0 0 0 89 3 64
2018 IS-03 38 31 23 8 0 0 0 69 8 13
2018 IS-05 59 41 0 0 0 0 0 100 0 17
2018 IS-06 61 22 11 6 0 0 0 83 6 18
2017 IS 54 35 4 2 6 0 0 89 7 54
2017 IS-03 46 38 8 0 8 0 0 85 8 13
2017 IS-05 63 31 0 0 6 0 0 94 6 16
2017 IS-06 55 36 0 9 0 0 0 91 9 11
2014 IS 44 32 15 7 2 0 0 76 10 41
2014 IS-05 64 18 9 9 0 0 0 82 9 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11
2011 IS 52 33 4 9 0 0 2 87 9 46
2011 IS-03 50 30 10 10 0 0 0 80 10 10
2011 IS-05 58 25 0 17 0 0 0 83 17 12
2011 IS-06 60 30 10 0 0 0 0 90 0 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 33 14 2 2 0 0 83 3 64
2018 IS-03 33 17 42 0 8 0 0 50 8 12
2018 IS-05 59 24 12 6 0 0 0 82 6 17
2018 IS-06 58 37 5 0 0 0 0 95 0 19
2017 IS 42 40 5 7 5 0 0 82 13 55
2017 IS-03 31 38 15 0 15 0 0 69 15 13
2017 IS-05 57 43 0 0 0 0 0 100 0 16
2017 IS-06 46 36 0 18 0 0 0 82 18 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 27 5 10 0 0 2 85 10 63
2018 IS-03 46 38 8 0 0 0 8 92 0 13
2018 IS-05 65 24 6 6 0 0 0 88 6 17
2018 IS-06 41 29 6 24 0 0 0 71 24 17
2017 IS 47 23 5 16 5 0 2 72 22 55
2017 IS-03 69 23 0 0 8 0 0 92 8 13
2017 IS-05 57 18 13 13 0 0 0 75 13 16
2017 IS-06 18 36 0 45 0 0 0 55 45 11
2014 IS 44 27 12 12 5 0 0 71 17 41
2014 IS-05 55 27 0 9 9 0 0 82 18 11
2014 IS-06 45 27 27 0 0 0 0 73 0 11
2011 IS 47 32 9 11 2 0 0 79 13 47
2011 IS-03 60 30 0 0 10 0 0 90 10 10
2011 IS-05 83 8 0 8 0 0 0 92 8 12
2011 IS-06 9 55 18 18 0 0 0 64 18 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 33 11 13 6 0 0 70 19 64
2018 IS-03 69 23 8 0 0 0 0 92 0 13
2018 IS-05 41 29 18 12 0 0 0 71 12 17
2018 IS-06 6 44 6 22 22 0 0 50 44 18
2017 IS 33 33 18 9 7 0 0 66 16 55
2017 IS-03 69 8 23 0 0 0 0 77 0 13
2017 IS-05 31 44 12 6 6 0 0 76 13 16
2017 IS-06 0 37 27 18 18 0 0 37 36 11
2014 IS 22 32 22 17 5 0 2 55 23 41
2014 IS-05 9 45 27 18 0 0 0 55 18 11
2014 IS-06 0 18 36 27 18 0 0 18 45 11
2011 IS 36 32 15 9 9 0 0 68 17 47
2011 IS-03 60 10 20 0 10 0 0 70 10 10
2011 IS-05 50 33 8 0 8 0 0 83 8 12
2011 IS-06 9 27 18 27 18 0 0 36 45 11
2008 IS 29 43 20 0 6 0 3 74 6 35
2008 IS-05 9 55 9 0 18 0 9 70 20 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 25 29 46 65
2018 IS-03 31 15 54 13
2018 IS-05 29 24 47 17
2018 IS-06 16 32 53 19
2017 IS 27 29 44 55
2017 IS-03 31 15 54 13
2017 IS-05 25 43 31 16
2017 IS-06 27 27 45 11
2014 IS 29 24 46 41
2014 IS-05 27 27 45 11
2014 IS-06 36 18 45 11
2011 IS 48 26 26 46
2011 IS-03 40 30 30 10
2011 IS-05 50 8 42 12
2011 IS-06 50 20 30 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 13 31 44 0 6 6 16
2017 IS 7 40 40 0 7 7 15
2014 IS 0 17 50 25 9999 8 12
2011 IS 0 9 68 5 9999 18 22
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 68 24 8 0 0 0 0 92 0 63
2018 IS-03 46 46 8 0 0 0 0 92 0 13
2018 IS-05 65 24 12 0 0 0 0 88 0 17
2018 IS-06 83 17 0 0 0 0 0 100 0 18
2017 IS 62 29 5 2 2 0 0 91 4 55
2017 IS-03 54 31 0 8 8 0 0 85 15 13
2017 IS-05 62 31 6 0 0 0 0 94 0 16
2017 IS-06 91 9 0 0 0 0 0 100 0 11
2014 IS 54 24 15 5 0 2 0 80 5 41
2014 IS-05 73 9 18 0 0 0 0 82 0 11
2014 IS-06 45 36 18 0 0 0 0 82 0 11
2011 IS 60 19 17 2 2 0 0 79 4 47
2011 IS-03 60 10 20 10 0 0 0 70 10 10
2011 IS-05 67 8 25 0 0 0 0 75 0 12
2011 IS-06 73 27 0 0 0 0 0 100 0 11
2008 IS 34 46 6 9 6 0 0 80 14 35
2008 IS-05 27 64 9 0 0 0 0 91 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 45 10 5 0 2 0 85 5 62
2018 IS-03 9 36 36 18 0 0 0 45 18 11
2018 IS-05 41 41 6 6 0 6 0 88 6 17
2018 IS-06 44 50 6 0 0 0 0 94 0 18
2017 IS 42 40 11 7 0 0 0 82 7 55
2017 IS-03 23 62 15 0 0 0 0 85 0 13
2017 IS-05 62 13 6 19 0 0 0 75 19 16
2017 IS-06 27 64 0 9 0 0 0 91 9 11
2014 IS 39 41 7 10 0 2 0 83 10 41
2014 IS-05 73 18 0 9 0 0 0 91 9 11
2014 IS-06 36 55 9 0 0 0 0 91 0 11
2011 IS 45 32 13 9 0 2 0 78 9 47
2011 IS-03 40 30 10 20 0 0 0 70 20 10
2011 IS-05 50 42 8 0 0 0 0 92 0 12
2011 IS-06 64 18 18 0 0 0 0 82 0 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 16 45 25 9 0 2 35 19 64
2018 IS-03 8 8 23 31 31 0 0 62 15 13
2018 IS-05 6 18 59 12 6 0 0 18 24 17
2018 IS-06 0 17 50 28 6 0 0 33 17 18
2017 IS 5 16 44 20 6 0 9 28 24 55
2017 IS-03 8 0 46 15 8 0 23 30 10 13
2017 IS-05 0 19 37 31 6 0 6 40 20 16
2017 IS-06 9 36 45 0 9 0 0 9 45 11
2014 IS 2 27 39 15 12 0 5 28 31 41
2014 IS-05 0 27 27 27 9 0 9 40 30 11
2014 IS-06 9 18 55 9 9 0 0 18 27 11
2011 IS 11 17 28 28 13 2 2 42 29 47
2011 IS-03 10 10 20 30 20 0 10 56 22 10
2011 IS-05 17 17 33 33 0 0 0 33 33 12
2011 IS-06 9 9 36 18 27 0 0 45 18 11
2008 IS 9 14 31 34 9 0 3 44 24 35
2008 IS-05 9 9 45 36 0 0 0 36 18 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 6 14 42 28 2 5 75 10 64
2018 IS-03 15 8 0 31 46 0 0 77 23 13
2018 IS-05 0 6 6 47 24 6 12 86 7 17
2018 IS-06 0 6 22 44 28 0 0 72 6 18
2017 IS 4 9 18 36 22 0 11 65 14 55
2017 IS-03 0 8 23 23 23 0 23 60 10 13
2017 IS-05 0 13 19 37 25 0 6 66 13 16
2017 IS-06 9 0 9 63 18 0 0 82 9 11
2014 IS 2 20 10 34 27 2 5 66 24 41
2014 IS-05 0 0 18 27 45 0 9 80 0 11
2014 IS-06 0 18 9 45 27 0 0 73 18 11
2011 IS 0 11 15 38 30 4 2 73 11 47
2011 IS-03 0 10 30 30 20 0 10 56 11 10
2011 IS-05 0 17 8 42 33 0 0 75 17 12
2011 IS-06 0 0 18 36 45 0 0 82 0 11
2008 IS 0 3 23 51 17 3 3 73 3 35
2008 IS-05 0 0 45 45 0 9 0 50 0 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 0 14 33 23 27 0 3 52 15 64
2018 IS-03 0 8 15 15 54 0 8 75 8 13
2018 IS-05 0 18 53 12 18 0 0 29 18 17
2018 IS-06 0 22 28 28 22 0 0 50 22 18
2017 IS 5 7 36 18 20 0 13 44 15 55
2017 IS-03 15 8 23 15 15 0 23 40 30 13
2017 IS-05 0 6 50 12 25 0 6 40 7 16
2017 IS-06 0 9 27 36 27 0 0 64 9 11
2014 IS 5 15 32 27 10 5 7 42 22 41
2014 IS-05 0 9 27 55 0 0 9 60 10 11
2014 IS-06 9 18 55 9 9 0 0 18 27 11
2011 IS 15 9 30 26 15 2 4 43 25 47
2011 IS-03 10 10 20 40 10 0 10 56 22 10
2011 IS-05 25 17 42 8 8 0 0 17 42 12
2011 IS-06 0 0 45 18 36 0 0 55 0 11
2008 IS 6 17 20 34 20 0 3 56 24 35
2008 IS-05 9 27 36 18 9 0 0 27 36 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 21 30 27 17 0 2 45 24 63
2018 IS-03 0 8 31 8 54 0 0 62 8 13
2018 IS-05 0 24 35 29 12 0 0 41 24 17
2018 IS-06 6 33 33 22 6 0 0 28 39 18
2017 IS 9 15 40 13 13 0 11 29 27 55
2017 IS-03 15 0 23 15 23 0 23 50 20 13
2017 IS-05 13 13 43 19 6 0 6 27 27 16
2017 IS-06 0 45 45 9 0 0 0 9 45 11
2014 IS 5 17 44 17 10 2 5 29 24 41
2014 IS-05 9 18 36 18 18 0 0 36 27 11
2014 IS-06 9 18 64 9 0 0 0 9 27 11
2011 IS 13 13 43 19 11 2 0 30 26 47
2011 IS-03 20 0 60 20 0 0 0 20 20 10
2011 IS-05 8 17 42 33 0 0 0 33 25 12
2011 IS-06 18 27 36 18 0 0 0 18 45 11
2008 IS 6 23 31 17 20 0 3 38 29 35
2008 IS-05 0 27 45 18 9 0 0 27 27 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 19 23 22 20 2 2 44 32 64
2018 IS-03 15 8 23 15 38 0 0 54 23 13
2018 IS-05 12 24 24 12 24 6 0 38 38 17
2018 IS-06 11 28 22 28 11 0 0 39 39 18
2017 IS 11 22 29 13 13 0 13 29 38 55
2017 IS-03 8 8 31 23 0 0 31 33 22 13
2017 IS-05 6 25 24 19 19 0 6 40 34 16
2017 IS-06 18 45 18 9 9 0 0 18 63 11
2014 IS 10 24 20 20 15 5 7 39 39 41
2014 IS-05 0 0 0 45 36 18 0 100 0 11
2014 IS-06 9 18 45 9 9 0 9 20 30 11
2011 IS 9 18 22 29 13 2 7 46 29 45
2011 IS-05 9 27 0 45 9 0 9 60 40 11
2011 IS-06 9 9 45 18 18 0 0 36 18 11
2008 IS 6 11 17 40 23 0 3 65 18 35
2008 IS-05 0 18 18 55 9 0 0 64 18 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 15 18 31 24 2 5 59 22 62
2018 IS-03 17 25 17 8 33 0 0 42 42 12
2018 IS-05 0 12 6 35 29 6 12 79 14 17
2018 IS-06 0 12 24 47 18 0 0 65 12 17
2017 IS 9 16 18 20 18 4 15 47 31 55
2017 IS-03 15 8 8 31 8 0 31 56 33 13
2017 IS-05 6 12 32 13 31 0 6 47 19 16
2017 IS-06 0 18 18 27 18 9 9 56 22 11
2014 IS 5 10 20 20 32 2 12 60 17 41
2014 IS-05 0 9 9 9 64 9 0 80 10 11
2014 IS-06 0 0 27 27 27 0 18 67 0 11
2011 IS 2 9 26 34 19 2 9 60 12 47
2011 IS-03 0 0 30 50 10 0 10 67 0 10
2011 IS-05 0 25 25 25 17 0 8 45 27 12
2011 IS-06 0 0 18 55 27 0 0 82 0 11
2008 IS 0 11 34 26 23 3 3 52 12 35
2008 IS-05 0 9 45 18 18 9 0 40 10 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 13 39 20 23 0 2 44 16 64
2018 IS-03 0 23 31 8 38 0 0 46 23 13
2018 IS-05 6 12 41 29 12 0 0 41 18 17
2018 IS-06 6 11 39 11 33 0 0 44 17 18
2017 IS 15 9 25 11 26 2 13 43 28 55
2017 IS-03 23 0 38 0 15 0 23 20 30 13
2017 IS-05 6 6 18 19 38 6 6 65 14 16
2017 IS-06 18 18 18 9 37 0 0 46 36 11
2014 IS 5 15 37 15 20 2 7 38 22 41
2014 IS-05 0 0 36 9 45 0 9 60 0 11
2014 IS-06 9 9 55 18 9 0 0 27 18 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 22 5 11 3 2 0 81 15 63
2018 IS-03 31 23 8 31 8 0 0 54 38 13
2018 IS-05 53 29 6 0 6 6 0 88 6 17
2018 IS-06 65 24 6 6 0 0 0 88 6 17
2017 IS 53 22 5 5 13 2 0 76 19 55
2017 IS-03 31 38 8 0 23 0 0 69 23 13
2017 IS-05 75 6 6 6 0 6 0 87 7 16
2017 IS-06 64 18 9 0 9 0 0 82 9 11
2014 IS 51 17 15 5 10 2 0 70 15 41
2014 IS-05 55 0 9 9 18 9 0 60 30 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 61 29 6 2 2 0 0 90 3 62
2018 IS-03 42 42 17 0 0 0 0 83 0 12
2018 IS-05 56 38 0 6 0 0 0 94 6 16
2018 IS-06 72 17 6 0 6 0 0 89 6 18
2017 IS 63 19 6 9 2 2 0 83 11 54
2017 IS-03 54 15 15 15 0 0 0 69 15 13
2017 IS-05 80 20 0 0 0 0 0 100 0 15
2017 IS-06 55 36 0 9 0 0 0 91 9 11
2014 IS 54 29 10 7 0 0 0 83 7 41
2014 IS-05 55 18 18 9 0 0 0 73 9 11
2014 IS-06 64 18 18 0 0 0 0 82 0 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 61 30 8 0 0 2 0 92 0 64
2018 IS-03 23 38 38 0 0 0 0 62 0 13
2018 IS-05 76 18 0 0 0 6 0 100 0 17
2018 IS-06 78 22 0 0 0 0 0 100 0 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 31 11 5 2 0 0 83 6 65
2018 IS-03 38 23 23 15 0 0 0 62 15 13
2018 IS-05 59 24 12 6 0 0 0 82 6 17
2018 IS-06 47 37 11 0 5 0 0 84 5 19
2017 IS 53 26 11 4 5 2 0 80 9 55
2017 IS-03 54 15 15 8 8 0 0 69 15 13
2017 IS-05 62 25 13 0 0 0 0 87 0 16
2017 IS-06 46 36 0 9 0 9 0 90 10 11
2014 IS 49 22 20 5 0 5 0 74 5 41
2014 IS-05 55 27 9 0 0 9 0 90 0 11
2014 IS-06 73 9 18 0 0 0 0 82 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 56 31 6 5 2 0 0 88 6 64
2018 IS-03 38 38 8 8 8 0 0 77 15 13
2018 IS-05 53 35 12 0 0 0 0 88 0 17
2018 IS-06 63 26 5 5 0 0 0 89 5 19
2017 IS 55 29 7 7 2 0 0 84 9 55
2017 IS-03 54 23 15 8 0 0 0 77 8 13
2017 IS-05 63 31 6 0 0 0 0 94 0 16
2017 IS-06 55 27 0 18 0 0 0 82 18 11
2014 IS 51 24 17 7 0 0 0 76 7 41
2014 IS-05 64 27 9 0 0 0 0 91 0 11
2014 IS-06 73 18 9 0 0 0 0 91 0 11
2011 IS 43 26 13 6 4 9 0 74 12 47
2011 IS-03 30 30 20 0 10 10 0 67 11 10
2011 IS-05 42 17 25 8 8 0 0 58 17 12
2011 IS-06 64 27 9 0 0 0 0 91 0 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 63 28 6 0 3 0 0 91 3 65
2018 IS-03 46 31 8 0 15 0 0 77 15 13
2018 IS-05 71 24 6 0 0 0 0 94 0 17
2018 IS-06 58 32 11 0 0 0 0 89 0 19
2017 IS 68 20 0 9 2 0 0 89 11 54
2017 IS-03 46 31 0 23 0 0 0 77 23 13
2017 IS-05 94 6 0 0 0 0 0 100 0 16
2017 IS-06 73 18 0 9 0 0 0 91 9 11
2014 IS 66 20 7 5 0 2 0 88 5 41
2014 IS-05 91 0 9 0 0 0 0 91 0 11
2014 IS-06 82 18 0 0 0 0 0 100 0 11
2011 IS 54 22 15 2 4 2 0 78 7 46
2011 IS-03 30 30 20 0 20 0 0 60 20 10
2011 IS-05 58 17 17 8 0 0 0 75 8 12
2011 IS-06 82 9 9 0 0 0 0 91 0 11
2008 IS 40 54 3 0 3 0 0 94 3 35
2008 IS-05 36 64 0 0 0 0 0 100 0 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 39 31 11 8 0 6 5 79 9 64
2018 IS-03 31 31 15 15 0 0 8 67 17 13
2018 IS-05 35 29 12 12 0 6 6 73 13 17
2018 IS-06 44 33 11 0 0 11 0 88 0 18
2017 IS 42 22 9 9 7 7 4 71 18 55
2017 IS-03 31 15 15 8 15 8 8 55 27 13
2017 IS-05 50 19 13 0 0 13 6 84 0 16
2017 IS-06 64 18 0 9 9 0 0 82 18 11
2014 IS 39 17 15 2 12 15 0 66 17 41
2014 IS-05 36 18 9 0 9 27 0 75 13 11
2014 IS-06 55 18 9 9 9 0 0 73 18 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 31 8 16 3 2 0 72 20 62
2018 IS-03 36 27 0 27 9 0 0 64 36 11
2018 IS-05 29 35 12 12 6 6 0 69 19 17
2018 IS-06 42 21 16 21 0 0 0 63 21 19
2017 IS 54 16 4 13 4 7 2 78 18 55
2017 IS-03 54 23 0 8 0 15 0 91 9 13
2017 IS-05 68 19 0 6 6 0 0 87 13 16
2017 IS-06 55 9 0 18 9 9 0 70 30 11
2014 IS 44 29 12 7 2 2 2 77 10 41
2014 IS-05 55 27 0 18 0 0 0 82 18 11
2014 IS-06 55 27 18 0 0 0 0 82 0 11
2011 IS 32 30 0 11 15 11 2 71 29 47
2011 IS-03 30 30 0 10 30 0 0 60 40 10
2011 IS-05 42 17 0 17 17 8 0 64 36 12
2011 IS-06 36 45 0 0 0 18 0 100 0 11
2008 IS 40 29 0 11 9 11 0 77 23 35
2008 IS-05 36 27 0 18 0 18 0 78 22 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 38 10 5 2 5 2 83 7 63
2018 IS-03 25 42 17 8 8 0 0 67 17 12
2018 IS-05 47 35 6 0 0 12 0 93 0 17
2018 IS-06 44 33 11 11 0 0 0 78 11 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 19 14 13 14 8 3 54 30 64
2018 IS-03 33 8 8 17 33 0 0 42 50 12
2018 IS-05 35 0 18 18 12 12 6 43 36 17
2018 IS-06 21 32 11 11 16 11 0 59 29 19
2017 IS 24 22 14 9 13 15 4 56 27 55
2017 IS-03 15 31 0 0 23 31 0 67 33 13
2017 IS-05 32 6 18 6 6 19 13 55 18 16
2017 IS-06 18 27 18 27 9 0 0 46 36 11
2014 IS 10 20 17 15 15 12 12 39 39 41
2014 IS-05 27 27 9 9 18 9 0 60 30 11
2014 IS-06 9 18 18 9 18 0 27 38 38 11
2011 IS 13 15 21 9 21 21 0 35 38 47
2011 IS-03 10 20 10 10 40 10 0 33 56 10
2011 IS-05 8 33 8 17 17 17 0 50 40 12
2011 IS-06 18 9 36 0 9 27 0 38 13 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 17 83 65

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 55 11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IS 55 11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IS 45 11

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IS 45 11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 IS 45 11

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IS 55 11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 55 11

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IS 55 11

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 IS 45 11

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 45 11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 0 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 17 22 5 2 18 18 56 10 65
2018 IS-03 23 15 23 8 0 15 15 56 11 13
2018 IS-05 24 18 24 0 0 18 18 64 0 17
2018 IS-06 5 32 11 11 5 16 21 58 25 19
2017 IS 15 18 13 9 7 24 14 53 26 55
2017 IS-03 8 23 15 8 8 38 0 50 25 13
2017 IS-05 13 19 6 13 0 31 18 63 25 16
2017 IS-06 18 27 0 18 9 18 9 63 38 11
2014 IS 10 15 15 10 0 34 17 50 20 41
2014 IS-05 18 18 9 0 0 45 9 80 0 11
2014 IS-06 18 18 18 9 0 9 27 57 14 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 35 18 3 0 9 3 75 4 65
2018 IS-03 23 31 23 0 0 15 8 70 0 13
2018 IS-05 41 29 18 0 0 12 0 80 0 17
2018 IS-06 21 42 16 11 0 11 0 71 12 19
2017 IS 33 34 15 4 4 9 2 75 8 55
2017 IS-03 38 15 23 0 8 15 0 64 9 13
2017 IS-05 38 37 6 0 0 19 0 92 0 16
2017 IS-06 27 63 0 9 0 0 0 91 9 11
2014 IS 27 29 12 5 5 20 2 72 13 41
2014 IS-05 45 27 0 0 0 27 0 100 0 11
2014 IS-06 36 36 18 9 0 0 0 73 9 11
2011 IS 28 22 15 4 7 22 2 66 14 46
2011 IS-03 10 40 10 10 10 20 0 63 25 10
2011 IS-05 42 17 25 0 8 8 0 64 9 12
2011 IS-06 36 18 9 0 0 27 9 86 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 8 92 65
2018 IS-05 0 100 17

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 12 20 2 0 26 17 62 3 65
2018 IS-03 31 15 8 0 0 31 15 86 0 13
2018 IS-05 29 12 24 0 0 18 18 64 0 17
2018 IS-06 11 11 26 5 0 26 21 40 10 19
2017 IS 20 15 9 2 2 35 18 73 8 55
2017 IS-03 8 8 8 8 0 46 23 50 25 13
2017 IS-05 25 13 0 0 0 44 18 100 0 16
2017 IS-06 27 18 0 0 0 45 9 100 0 11
2014 IS 10 2 22 2 5 27 32 29 18 41
2014 IS-05 27 0 27 0 0 36 9 50 0 11
2014 IS-06 0 0 27 0 9 18 45 0 25 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 34 16 2 0 13 5 79 2 64
2018 IS-03 33 17 17 0 0 25 8 75 0 12
2018 IS-05 41 29 18 0 0 6 6 80 0 17
2018 IS-06 5 53 21 5 0 16 0 69 6 19
2017 IS 37 31 9 0 2 19 2 86 2 54
2017 IS-03 38 15 15 0 0 23 8 78 0 13
2017 IS-05 47 33 0 0 0 20 0 100 0 15
2017 IS-06 37 45 0 0 0 18 0 100 0 11
2014 IS 27 27 15 0 5 20 7 73 7 41
2014 IS-05 45 18 9 0 0 27 0 88 0 11
2014 IS-06 27 27 27 0 9 9 0 60 10 11
2011 IS 40 19 19 0 2 19 0 74 3 47
2011 IS-03 20 30 30 0 0 20 0 63 0 10
2011 IS-05 50 8 25 0 8 8 0 64 9 12
2011 IS-06 64 18 0 0 0 18 0 100 0 11
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 76 19 2 2 0 2 0 97 2 63
2018 IS-03 33 58 0 0 0 8 0 100 0 12
2018 IS-05 82 12 0 6 0 0 0 94 6 17
2018 IS-06 94 6 0 0 0 0 0 100 0 18
2017 IS 71 13 5 4 5 2 0 85 9 55
2017 IS-03 69 15 8 0 8 0 0 85 8 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 73 9 9 0 9 0 0 82 9 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 42 40 9 5 3 2 0 83 8 65
2018 IS-03 23 46 15 8 8 0 0 69 15 13
2018 IS-05 65 29 0 0 0 6 0 100 0 17
2018 IS-06 37 37 16 5 5 0 0 74 11 19
2017 IS 17 54 17 7 4 2 0 72 11 54
2017 IS-03 8 46 8 15 15 8 0 58 33 13
2017 IS-05 25 56 19 0 0 0 0 81 0 16
2017 IS-06 9 82 9 0 0 0 0 91 0 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 34 14 9 2 2 0 75 11 65
2018 IS-03 31 31 8 23 8 0 0 62 31 13
2018 IS-05 53 35 0 6 0 6 0 94 6 17
2018 IS-06 32 32 37 0 0 0 0 63 0 19
2017 IS 27 42 4 16 7 4 0 72 25 55
2017 IS-03 31 15 0 31 15 8 0 50 50 13
2017 IS-05 38 50 6 6 0 0 0 87 6 16
2017 IS-06 9 73 0 18 0 0 0 82 18 11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 27 30 25 9 8 0 2 57 17 64
2018 IS-03 23 46 8 15 8 0 0 69 23 13
2018 IS-05 35 24 18 12 6 0 6 63 19 17
2018 IS-06 16 26 47 5 5 0 0 42 11 19
2017 IS 18 29 29 11 7 0 5 50 19 55
2017 IS-03 23 46 23 0 0 0 8 75 0 13
2017 IS-05 25 25 25 12 6 0 6 54 19 16
2017 IS-06 18 18 37 27 0 0 0 36 27 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 23 25 17 11 0 2 47 28 65
2018 IS-03 46 15 8 23 0 0 8 67 25 13
2018 IS-05 24 35 24 18 0 0 0 59 18 17
2018 IS-06 0 16 42 11 32 0 0 16 42 19
2017 IS 18 25 27 16 9 0 4 45 26 55
2017 IS-03 23 46 8 15 0 0 8 75 17 13
2017 IS-05 25 31 37 6 0 0 0 57 6 16
2017 IS-06 9 9 36 27 18 0 0 18 45 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 32 23 18 3 0 2 55 22 65
2018 IS-03 31 31 15 15 0 0 8 67 17 13
2018 IS-05 24 29 29 12 6 0 0 53 18 17
2018 IS-06 0 37 32 26 5 0 0 37 32 19
2017 IS 24 24 27 11 9 0 5 50 21 55
2017 IS-03 54 15 8 0 8 0 15 82 9 13
2017 IS-05 25 38 24 13 0 0 0 63 13 16
2017 IS-06 0 18 45 18 18 0 0 18 36 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 25 28 29 8 9 0 2 53 17 65
2018 IS-03 31 23 23 0 15 0 8 58 17 13
2018 IS-05 29 29 29 12 0 0 0 59 12 17
2018 IS-06 5 37 37 11 11 0 0 42 21 19
2017 IS 27 25 25 13 5 0 4 55 19 55
2017 IS-03 46 31 8 8 0 0 8 83 8 13
2017 IS-05 32 50 6 13 0 0 0 81 13 16
2017 IS-06 9 9 54 18 9 0 0 18 27 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 31 22 11 5 0 2 63 16 65
2018 IS-03 69 23 0 0 0 0 8 100 0 13
2018 IS-05 24 47 24 6 0 0 0 71 6 17
2018 IS-06 0 21 42 21 16 0 0 21 37 19
2017 IS 29 24 18 13 7 0 9 58 22 55
2017 IS-03 62 15 0 0 0 0 23 100 0 13
2017 IS-05 25 38 18 19 0 0 0 63 19 16
2017 IS-06 18 9 36 18 18 0 0 27 36 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 18 26 20 5 0 2 48 25 65
2018 IS-03 54 23 8 8 0 0 8 83 8 13
2018 IS-05 24 29 29 18 0 0 0 53 18 17
2018 IS-06 5 5 47 32 11 0 0 11 42 19
2017 IS 24 24 29 11 11 0 2 48 22 55
2017 IS-03 46 23 15 0 8 0 8 75 8 13
2017 IS-05 19 38 31 6 6 0 0 57 13 16
2017 IS-06 0 9 55 27 9 0 0 9 36 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 48 15 3 0 0 2 81 3 65
2018 IS-03 31 46 15 0 0 0 8 83 0 13
2018 IS-05 35 41 12 12 0 0 0 76 12 17
2018 IS-06 21 53 26 0 0 0 0 74 0 19
2017 IS 38 25 22 9 4 0 2 65 13 55
2017 IS-03 46 15 8 15 8 0 8 67 25 13
2017 IS-05 38 25 25 13 0 0 0 63 13 16
2017 IS-06 46 27 18 9 0 0 0 73 9 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 40 18 9 0 0 2 72 9 65
2018 IS-03 38 31 15 8 0 0 8 75 8 13
2018 IS-05 18 41 24 18 0 0 0 59 18 17
2018 IS-06 21 47 26 5 0 0 0 68 5 19
2017 IS 26 31 29 11 0 0 4 59 11 55
2017 IS-03 31 38 15 0 0 0 15 82 0 13
2017 IS-05 38 31 25 6 0 0 0 69 6 16
2017 IS-06 9 18 63 9 0 0 0 27 9 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 42 15 5 2 0 2 78 6 65
2018 IS-03 38 38 15 0 0 0 8 83 0 13
2018 IS-05 41 35 12 12 0 0 0 76 12 17
2018 IS-06 21 42 26 5 5 0 0 63 11 19
2017 IS 36 40 13 2 4 0 5 81 6 55
2017 IS-03 46 31 0 0 8 0 15 91 9 13
2017 IS-05 25 50 18 6 0 0 0 76 6 16
2017 IS-06 55 27 9 0 0 0 9 90 0 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 32 22 6 2 0 2 70 8 65
2018 IS-03 46 15 23 8 0 0 8 67 8 13
2018 IS-05 65 12 18 6 0 0 0 76 6 17
2018 IS-06 5 47 42 0 5 0 0 53 5 19
2017 IS 36 38 14 7 2 0 2 76 9 55
2017 IS-03 38 31 8 8 8 0 8 75 17 13
2017 IS-05 44 25 31 0 0 0 0 69 0 16
2017 IS-06 27 63 9 0 0 0 0 91 0 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 38 15 6 5 0 0 74 11 65
2018 IS-03 31 38 23 8 0 0 0 69 8 13
2018 IS-05 41 29 18 0 12 0 0 71 12 17
2018 IS-06 26 42 11 16 5 0 0 68 21 19
2017 IS 41 26 16 7 6 0 4 69 13 54
2017 IS-03 42 33 0 8 8 0 8 82 18 12
2017 IS-05 38 25 18 6 13 0 0 63 19 16
2017 IS-06 55 18 27 0 0 0 0 73 0 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 65 22 2 5 2 0 6 92 7 65
2018 IS-03 69 15 0 8 0 0 8 92 8 13
2018 IS-05 71 24 6 0 0 0 0 94 0 17
2018 IS-06 58 16 0 5 5 0 16 88 13 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 78 9 3 5 0 2 3 92 5 65
2018 IS-03 77 8 0 15 0 0 0 85 15 13
2018 IS-05 82 12 6 0 0 0 0 94 0 17
2018 IS-06 74 0 5 5 0 5 11 88 6 19
2017 IS 62 18 2 4 7 0 7 86 12 55
2017 IS-03 54 15 0 8 15 0 8 75 25 13
2017 IS-05 87 13 0 0 0 0 0 100 0 16
2017 IS-06 63 9 9 0 9 0 9 80 10 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 69 15 9 6 0 0 0 85 6 65
2018 IS-03 62 8 15 15 0 0 0 69 15 13
2018 IS-05 71 18 6 6 0 0 0 88 6 17
2018 IS-06 74 11 11 5 0 0 0 84 5 19
2017 IS 58 27 4 5 2 0 4 89 8 55
2017 IS-03 38 46 0 8 0 0 8 92 8 13
2017 IS-05 69 25 6 0 0 0 0 94 0 16
2017 IS-06 73 18 0 0 9 0 0 91 9 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 77 11 9 3 0 0 0 88 3 65
2018 IS-03 69 0 23 8 0 0 0 69 8 13
2018 IS-05 82 12 0 6 0 0 0 94 6 17
2018 IS-06 74 11 16 0 0 0 0 84 0 19
2017 IS 64 20 4 5 5 0 2 85 11 55
2017 IS-03 38 31 8 15 8 0 0 69 23 13
2017 IS-05 75 25 0 0 0 0 0 100 0 16
2017 IS-06 73 9 9 0 9 0 0 82 9 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 9 6 3 0 0 36 85 5 64
2018 IS-03 62 0 8 8 0 0 23 80 10 13
2018 IS-05 35 6 6 0 0 0 53 88 0 17
2018 IS-06 39 11 6 6 0 0 39 82 9 18
2017 IS 54 9 2 2 2 0 31 92 5 55
2017 IS-03 46 0 0 0 0 0 54 100 0 13
2017 IS-05 62 13 0 0 0 0 25 100 0 16
2017 IS-06 36 18 0 9 9 0 27 75 25 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 74 17 5 2 2 0 2 92 3 65
2018 IS-03 77 15 0 0 0 0 8 100 0 13
2018 IS-05 71 12 12 6 0 0 0 82 6 17
2018 IS-06 58 32 5 0 5 0 0 89 5 19
2017 IS 70 11 2 4 2 0 11 92 6 54
2017 IS-03 46 8 8 8 0 0 31 78 11 13
2017 IS-05 68 19 0 6 0 0 6 93 7 16
2017 IS-06 82 18 0 0 0 0 0 100 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 77 3 6 2 8 0 5 84 10 65
2018 IS-03 54 8 8 8 15 0 8 67 25 13
2018 IS-05 88 0 6 0 0 0 6 94 0 17
2018 IS-06 84 5 5 0 0 0 5 94 0 19
2017 IS 64 15 2 7 5 0 7 85 14 55
2017 IS-03 46 15 8 8 8 0 15 73 18 13
2017 IS-05 76 13 0 6 6 0 0 88 12 16
2017 IS-06 73 18 0 9 0 0 0 91 9 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 31 12 5 2 0 2 81 6 65
2018 IS-03 46 23 8 8 8 0 8 75 17 13
2018 IS-05 47 41 6 6 0 0 0 88 6 17
2018 IS-06 47 37 16 0 0 0 0 84 0 19
2017 IS 62 22 5 2 4 0 5 88 6 55
2017 IS-03 46 31 0 0 8 0 15 91 9 13
2017 IS-05 75 13 6 6 0 0 0 87 6 16
2017 IS-06 82 9 9 0 0 0 0 91 0 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 36 25 19 2 0 0 55 20 64
2018 IS-03 33 33 17 17 0 0 0 67 17 12
2018 IS-05 18 41 29 12 0 0 0 59 12 17
2018 IS-06 5 37 21 32 5 0 0 42 37 19
2017 IS 13 36 33 11 7 0 0 49 18 55
2017 IS-03 15 46 23 15 0 0 0 62 15 13
2017 IS-05 19 56 19 6 0 0 0 75 6 16
2017 IS-06 0 18 54 18 9 0 0 18 27 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 7 20 34 28 11 0 0 39 26 61
2018 IS-03 8 8 42 42 0 0 0 42 17 12
2018 IS-05 6 19 25 19 31 0 0 50 25 16
2018 IS-06 12 24 41 18 6 0 0 24 35 17
2017 IS 4 18 49 20 9 0 0 29 22 55
2017 IS-03 8 15 46 15 15 0 0 31 23 13
2017 IS-05 0 6 50 31 13 0 0 44 6 16
2017 IS-06 0 27 63 9 0 0 0 9 27 11
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 33 25 9 2 0 0 31 69 64
2018 IS-03 50 33 17 0 0 0 0 50 50 12
2018 IS-05 47 24 18 6 6 0 0 47 53 17
2018 IS-06 16 32 37 16 0 0 0 16 84 19
2017 IS 31 27 24 7 5 4 2 33 67 55
2017 IS-03 46 31 15 0 0 8 0 50 50 13
2017 IS-05 44 32 6 18 0 0 0 44 56 16
2017 IS-06 9 18 55 9 9 0 0 9 91 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 9 44
2018 IS-06 6 16
2017 IS 17 35
2017 IS-06 10 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 36 44
2018 IS-06 31 16
2017 IS 28 35
2017 IS-06 30 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 23 44
2018 IS-06 19 16
2017 IS 17 35
2017 IS-06 20 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 52 44
2018 IS-06 56 16
2017 IS 66 35
2017 IS-06 70 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 11 44
2018 IS-06 13 16
2017 IS 11 35
2017 IS-06 10 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 20 44
2018 IS-06 31 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 25 44
2018 IS-06 25 16
2017 IS 29 35
2017 IS-06 30 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 8 38 41 8 0 5 39
2018 IS-06 0 33 60 7 0 0 15
2017 IS 6 56 20 6 6 6 34

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 48 52 44
2018 IS-06 38 63 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 25 25 5 5 0 5 65 10 65
2018 IS-03 62 15 15 0 8 0 0 77 8 13
2018 IS-05 47 29 0 6 6 0 12 87 13 17
2018 IS-06 11 21 53 5 5 0 5 33 11 19

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 30 16 16 11 2 9 51 31 44
2018 IS-06 13 31 19 25 13 0 0 44 38 16
2017 IS 26 40 11 17 0 3 3 70 18 35
2017 IS-06 20 40 20 10 0 10 0 67 11 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 7 28 21 12 26 0 7 38 40 43
2018 IS-06 0 40 27 0 33 0 0 40 33 15
2017 IS 9 6 15 38 27 6 0 16 69 34
2017 IS-06 0 0 10 50 40 0 0 0 90 10
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