2018 Public Service Employee Survey Results by Theme for Privy Council Office by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 31 19 8 0 0 0 73 8 26
2017 PM 52 37 5 5 0 0 0 89 5 37
2017 PM-05 42 50 8 0 0 0 0 92 0 12
2017 PM-06 64 18 9 9 0 0 0 82 9 11
2014 PM 55 37 0 7 0 0 0 93 7 29
2014 PM-06 73 18 0 9 0 0 0 91 9 11
2011 PM 56 35 9 0 0 0 0 91 0 34
2011 PM-06 77 15 8 0 0 0 0 92 0 13
2008 PM 42 42 17 0 0 0 0 83 0 24
2008 PM-05 50 50 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 27 12 0 12 0 0 77 12 26
2017 PM 38 35 8 8 11 0 0 73 19 37
2017 PM-05 25 50 25 0 0 0 0 75 0 12
2017 PM-06 27 45 0 0 27 0 0 73 27 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 23 4 4 0 0 0 92 4 26
2017 PM 60 35 5 0 0 0 0 95 0 37
2017 PM-05 42 58 0 0 0 0 0 100 0 12
2017 PM-06 82 9 9 0 0 0 0 91 0 11
2014 PM 76 21 3 0 0 0 0 97 0 29
2014 PM-06 91 0 9 0 0 0 0 91 0 11
2011 PM 76 18 6 0 0 0 0 94 0 34
2011 PM-06 92 0 8 0 0 0 0 92 0 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 23 8 12 0 0 0 81 12 26
2017 PM 47 41 8 3 0 0 0 89 3 36
2017 PM-05 42 50 8 0 0 0 0 92 0 12
2017 PM-06 36 55 0 9 0 0 0 91 9 11
2014 PM 62 31 7 0 0 0 0 93 0 29
2014 PM-06 82 9 9 0 0 0 0 91 0 11
2011 PM 59 32 6 0 3 0 0 91 3 34
2011 PM-06 69 23 8 0 0 0 0 92 0 13
2008 PM 54 42 4 0 0 0 0 96 0 24
2008 PM-05 60 40 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 54 27 4 8 8 0 0 81 15 26
2017 PM 52 16 10 11 11 0 0 68 21 37
2017 PM-05 50 25 8 8 8 0 0 75 17 12
2017 PM-06 36 9 18 27 9 0 0 45 36 11
2014 PM 62 31 3 3 0 0 0 94 3 29
2014 PM-06 73 18 9 0 0 0 0 91 0 11
2011 PM 35 38 15 12 0 0 0 74 12 34
2011 PM-06 38 46 8 8 0 0 0 85 8 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 52 24 8 8 8 0 0 76 16 25
2017 PM 49 16 10 16 8 0 0 65 24 37
2017 PM-05 50 25 17 8 0 0 0 75 8 12
2017 PM-06 36 9 9 36 9 0 0 45 45 11
2014 PM 55 35 3 6 0 0 0 90 6 29
2014 PM-06 55 36 9 0 0 0 0 91 0 11
2011 PM 32 35 21 12 0 0 0 68 12 34
2011 PM-06 31 38 15 15 0 0 0 69 15 13
2008 PM 29 46 17 8 0 0 0 75 8 24
2008 PM-05 30 40 10 20 0 0 0 70 20 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 15 15 15 0 4 0 68 16 26
2017 PM 41 27 10 8 8 3 3 72 17 37
2017 PM-05 33 42 17 8 0 0 0 75 8 12
2017 PM-06 36 18 9 9 18 0 9 60 30 11
2014 PM 59 17 7 13 0 3 0 79 14 29
2014 PM-06 64 9 9 9 0 9 0 80 10 11
2011 PM 38 24 15 15 6 3 0 64 21 34
2011 PM-06 54 8 23 8 0 8 0 67 8 13
2008 PM 29 42 13 17 0 0 0 71 17 24
2008 PM-05 30 40 20 10 0 0 0 70 10 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 23 0 4 12 0 0 85 15 26
2017 PM 46 22 10 11 11 0 0 68 22 37
2017 PM-05 33 33 17 8 8 0 0 67 17 12
2017 PM-06 36 18 9 18 18 0 0 55 36 11
2014 PM 52 31 3 7 0 3 3 89 8 29
2014 PM-06 64 9 9 0 0 9 9 89 0 11
2011 PM 50 24 9 12 3 3 0 76 15 34
2011 PM-06 38 15 23 15 0 8 0 58 17 13
2008 PM 42 29 13 4 13 0 0 71 17 24
2008 PM-05 70 10 0 0 20 0 0 80 20 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 12 8 4 8 0 0 81 12 26
2017 PM 46 22 5 19 8 0 0 68 27 37
2017 PM-05 33 42 8 17 0 0 0 75 17 12
2017 PM-06 36 9 9 36 9 0 0 45 45 11
2014 PM 41 38 10 3 4 0 3 82 7 29
2014 PM-06 36 36 9 9 0 0 9 80 10 11
2011 PM 50 21 12 18 0 0 0 71 18 34
2011 PM-06 38 23 23 15 0 0 0 62 15 13
2008 PM 50 17 13 13 8 0 0 67 21 24
2008 PM-05 70 0 10 10 10 0 0 70 20 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 77 0 12 0 12 0 0 77 12 26
2017 PM 51 16 5 13 14 0 0 68 27 37
2017 PM-05 50 25 8 17 0 0 0 75 17 12
2017 PM-06 36 9 9 18 27 0 0 45 45 11
2014 PM 48 24 10 13 0 0 3 75 14 29
2014 PM-06 64 0 9 18 0 0 9 70 20 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 23 8 8 12 4 0 72 20 26
2017 PM 38 21 5 8 22 5 0 63 32 37
2017 PM-05 25 25 0 17 25 8 0 55 45 12
2017 PM-06 45 0 9 9 36 0 0 45 45 11
2014 PM 42 35 7 3 7 6 0 82 11 29
2014 PM-06 55 36 0 9 0 0 0 91 9 11
2011 PM 24 24 21 9 15 6 3 52 26 34
2011 PM-06 31 31 23 0 0 15 0 73 0 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 23 4 4 15 4 0 76 20 26
2017 PM 33 19 8 16 19 5 0 55 37 37
2017 PM-05 17 25 17 8 25 8 0 45 36 12
2017 PM-06 45 0 0 27 27 0 0 45 55 11
2014 PM 45 34 14 0 7 0 0 79 7 29
2014 PM-06 45 27 27 0 0 0 0 73 0 11
2011 PM 15 39 12 6 18 9 0 60 27 33
2011 PM-06 15 46 15 0 8 15 0 73 9 13
2008 PM 17 17 21 29 17 0 0 33 46 24
2008 PM-05 20 10 20 30 20 0 0 30 50 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 35 27 8 8 15 8 0 67 25 26
2017 PM 35 14 10 11 24 5 0 52 37 37
2017 PM-05 17 25 17 8 25 8 0 45 36 12
2017 PM-06 45 0 0 18 36 0 0 45 55 11
2014 PM 35 34 7 14 0 10 0 77 15 29
2014 PM-06 18 45 9 18 0 9 0 70 20 11
2011 PM 21 26 18 12 15 9 0 52 29 34
2011 PM-06 15 38 15 8 8 15 0 64 18 13
2008 PM 17 13 25 38 8 0 0 29 46 24
2008 PM-05 20 10 20 40 10 0 0 30 50 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 8 19 0 19 4 0 60 20 26
2017 PM 38 16 2 19 21 3 0 56 42 37
2017 PM-05 25 25 0 25 25 0 0 50 50 12
2017 PM-06 36 18 0 27 18 0 0 55 45 11
2014 PM 38 31 10 17 0 0 3 71 18 29
2014 PM-06 18 55 0 18 0 0 9 80 20 11
2011 PM 13 28 13 31 16 0 0 41 47 32
2011 PM-06 17 33 8 25 17 0 0 50 42 12
2008 PM 8 42 17 17 17 0 0 50 33 24
2008 PM-05 0 70 10 0 20 0 0 70 20 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 35 12 4 8 0 0 77 12 26
2017 PM 37 41 3 13 5 0 0 79 19 37
2017 PM-05 17 67 8 8 0 0 0 83 8 12
2017 PM-06 27 36 0 18 18 0 0 64 36 11
2014 PM 35 52 3 7 0 3 0 90 7 29
2014 PM-06 45 27 0 18 0 9 0 80 20 11
2011 PM 35 38 3 21 3 0 0 74 24 34
2011 PM-06 46 46 0 8 0 0 0 92 8 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 31 4 4 4 0 0 88 8 26
2017 PM 38 41 8 5 8 0 0 79 14 37
2017 PM-05 33 50 17 0 0 0 0 83 0 12
2017 PM-06 27 45 0 9 18 0 0 73 27 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 4 16 8 16 12 4 52 29 25
2017 PM 21 8 16 14 19 16 5 38 42 37
2017 PM-05 17 17 17 17 17 8 8 40 40 12
2017 PM-06 18 9 18 27 18 9 0 30 50 11
2014 PM 14 17 24 14 3 20 7 43 24 29
2014 PM-06 18 18 27 18 0 9 9 44 22 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 8 8 8 8 0 0 77 15 26
2017 PM 49 30 3 8 8 3 0 81 16 37
2017 PM-05 42 50 0 0 0 8 0 100 0 12
2017 PM-06 45 18 0 27 9 0 0 64 36 11
2014 PM 42 37 10 7 0 0 3 82 7 29
2014 PM-06 45 36 0 9 0 0 9 90 10 11
2011 PM 41 38 9 12 0 0 0 79 12 34
2011 PM-06 23 46 15 15 0 0 0 69 15 13
2008 PM 33 42 8 13 4 0 0 75 17 24
2008 PM-05 50 40 0 0 10 0 0 90 10 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 38 4 12 4 0 0 81 15 26
2017 PM 30 34 14 14 8 0 0 64 22 37
2017 PM-05 17 33 25 17 8 0 0 50 25 12
2017 PM-06 27 36 9 18 9 0 0 64 27 11
2014 PM 28 42 7 24 0 0 0 69 24 29
2014 PM-06 27 45 9 18 0 0 0 73 18 11
2011 PM 35 38 12 12 3 0 0 74 15 34
2011 PM-06 31 31 23 8 8 0 0 62 15 13
2008 PM 46 33 8 8 4 0 0 79 13 24
2008 PM-05 50 20 10 10 10 0 0 70 20 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 54 27 12 8 0 0 0 81 8 26
2017 PM 60 35 5 0 0 0 0 95 0 37
2017 PM-05 50 50 0 0 0 0 0 100 0 12
2017 PM-06 82 18 0 0 0 0 0 100 0 11
2014 PM 66 24 3 7 0 0 0 89 7 29
2014 PM-06 91 0 9 0 0 0 0 91 0 11
2011 PM 65 24 9 3 0 0 0 88 3 34
2011 PM-06 69 23 8 0 0 0 0 92 0 13
2008 PM 58 33 8 0 0 0 0 92 0 24
2008 PM-05 70 30 0 0 0 0 0 100 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 65 27 4 4 0 0 0 92 4 26
2017 PM 68 22 3 7 0 0 0 90 7 37
2017 PM-05 67 33 0 0 0 0 0 100 0 12
2017 PM-06 82 9 9 0 0 0 0 91 0 11
2014 PM 62 27 7 3 0 0 0 89 3 29
2014 PM-06 82 9 9 0 0 0 0 91 0 11
2011 PM 65 24 3 6 3 0 0 88 9 34
2011 PM-06 77 23 0 0 0 0 0 100 0 13
2008 PM 67 29 4 0 0 0 0 96 0 24
2008 PM-05 70 20 10 0 0 0 0 90 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 15 19 8 12 0 4 60 20 26
2017 PM 27 14 13 30 11 5 0 43 43 37
2017 PM-05 8 0 25 42 17 8 0 9 64 12
2017 PM-06 27 18 9 36 9 0 0 45 45 11
2014 PM 29 32 11 7 15 4 4 65 23 28
2014 PM-06 18 45 9 9 0 9 9 78 11 11
2011 PM 18 38 15 15 15 0 0 56 29 34
2011 PM-06 23 15 31 23 8 0 0 38 31 13
2008 PM 29 38 0 29 4 0 0 67 33 24
2008 PM-05 30 40 0 20 10 0 0 70 30 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 23 15 4 19 0 0 62 23 26
2017 PM 24 14 13 16 27 0 5 40 45 37
2017 PM-05 8 0 17 25 42 0 8 9 73 12
2017 PM-06 27 18 18 0 36 0 0 45 36 11
2014 PM 28 21 10 13 18 7 3 54 34 29
2014 PM-06 18 9 18 27 0 18 9 38 38 11
2011 PM 24 24 9 9 29 3 3 50 41 34
2011 PM-06 15 23 0 15 31 8 8 45 55 13
2008 PM 17 25 8 17 33 0 0 42 50 24
2008 PM-05 20 20 10 10 40 0 0 40 50 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 38 8 4 8 0 0 81 12 26
2017 PM 27 38 10 19 5 0 0 65 25 37
2017 PM-05 8 58 0 33 0 0 0 67 33 12
2017 PM-06 36 18 18 9 18 0 0 55 27 11
2014 PM 41 48 3 7 0 0 0 90 7 29
2014 PM-06 55 36 0 9 0 0 0 91 9 11
2011 PM 29 41 9 15 6 0 0 71 21 34
2011 PM-06 46 38 8 8 0 0 0 85 8 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 35 12 4 8 0 0 77 12 26
2017 PM 43 36 10 5 5 0 0 79 11 37
2017 PM-05 33 42 25 0 0 0 0 75 0 12
2017 PM-06 27 45 0 18 9 0 0 73 27 11
2014 PM 37 45 7 7 3 0 0 83 10 29
2014 PM-06 55 36 0 0 9 0 0 91 9 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 31 0 4 8 0 0 88 12 26
2017 PM 43 27 16 8 5 0 0 70 14 37
2017 PM-05 42 33 25 0 0 0 0 75 0 12
2017 PM-06 27 27 18 27 0 0 0 55 27 11
2014 PM 42 49 3 6 0 0 0 90 6 29
2014 PM-06 55 36 0 9 0 0 0 91 9 11
2011 PM 41 53 6 0 0 0 0 94 0 34
2011 PM-06 46 54 0 0 0 0 0 100 0 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 27 12 15 8 0 0 65 23 26
2017 PM 19 49 8 11 8 3 3 72 20 37
2017 PM-05 8 58 17 17 0 0 0 67 17 12
2017 PM-06 27 36 0 18 9 9 0 70 30 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 12 4 12 4 0 0 81 15 26
2017 PM 51 27 8 14 0 0 0 78 14 37
2017 PM-05 33 33 17 17 0 0 0 67 17 12
2017 PM-06 45 18 9 27 0 0 0 64 27 11
2014 PM 44 42 0 7 3 3 0 89 11 29
2014 PM-06 27 45 0 9 9 9 0 80 20 11
2011 PM 50 29 3 9 9 0 0 79 18 34
2011 PM-06 46 15 8 23 8 0 0 62 31 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 38 15 12 4 0 0 69 15 26
2017 PM 22 43 27 8 0 0 0 65 8 37
2017 PM-05 17 58 17 8 0 0 0 75 8 12
2017 PM-06 9 36 45 9 0 0 0 45 9 11
2014 PM 21 48 17 7 3 3 0 72 11 29
2014 PM-06 0 45 18 18 9 9 0 50 30 11
2011 PM 27 48 15 6 3 0 0 76 9 33
2011 PM-06 15 62 15 0 8 0 0 77 8 13
2008 PM 8 33 33 8 17 0 0 42 25 24
2008 PM-05 0 50 30 0 20 0 0 50 20 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 31 23 46 26
2017 PM 35 30 36 37
2017 PM-05 17 17 67 12
2017 PM-06 36 36 27 11
2014 PM 38 42 20 29
2014 PM-06 45 36 18 11
2011 PM 29 41 29 34
2011 PM-06 15 62 23 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 0 24 53 0 16 8 13
2014 PM 18 18 46 9 9999 9 11
2011 PM 30 0 70 0 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 73 19 4 4 0 0 0 92 4 26
2017 PM 48 35 5 8 0 3 0 86 8 37
2017 PM-05 42 42 8 8 0 0 0 83 8 12
2017 PM-06 36 45 0 9 0 9 0 90 10 11
2014 PM 62 24 10 3 0 0 0 86 3 29
2014 PM-06 73 18 0 9 0 0 0 91 9 11
2011 PM 44 44 9 3 0 0 0 88 3 34
2011 PM-06 54 38 8 0 0 0 0 92 0 13
2008 PM 33 54 13 0 0 0 0 88 0 24
2008 PM-05 40 60 0 0 0 0 0 100 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 28 16 0 8 0 0 76 8 25
2017 PM 41 30 16 5 8 0 0 71 14 37
2017 PM-05 42 33 8 8 8 0 0 75 17 12
2017 PM-06 45 27 9 9 9 0 0 73 18 11
2014 PM 38 45 13 0 0 3 0 86 0 29
2014 PM-06 36 55 9 0 0 0 0 91 0 11
2011 PM 24 41 18 12 6 0 0 65 18 34
2011 PM-06 23 38 23 8 8 0 0 62 15 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 8 31 23 23 0 0 46 23 26
2017 PM 16 16 29 19 11 3 5 32 36 37
2017 PM-05 17 17 33 17 17 0 0 33 33 12
2017 PM-06 27 9 36 18 0 0 9 20 40 11
2014 PM 0 21 17 45 10 3 3 59 22 29
2014 PM-06 0 36 18 27 9 9 0 40 40 11
2011 PM 3 26 32 26 9 0 3 36 30 34
2011 PM-06 8 38 31 23 0 0 0 23 46 13
2008 PM 4 13 25 54 0 4 0 57 17 24
2008 PM-05 0 20 20 50 0 10 0 56 22 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 8 12 27 46 0 0 73 15 26
2017 PM 16 11 19 24 19 5 5 48 30 37
2017 PM-05 8 0 50 25 17 0 0 42 8 12
2017 PM-06 36 18 9 18 9 9 0 30 60 11
2014 PM 3 7 27 45 14 3 0 61 11 29
2014 PM-06 9 9 27 27 18 9 0 50 20 11
2011 PM 0 24 21 35 21 0 0 56 24 34
2011 PM-06 0 23 23 38 15 0 0 54 23 13
2008 PM 4 17 25 46 4 4 0 52 22 24
2008 PM-05 0 20 30 30 10 10 0 44 22 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 8 38 27 15 0 0 42 19 26
2017 PM 27 8 27 19 14 3 2 34 37 37
2017 PM-05 42 0 0 33 25 0 0 58 42 12
2017 PM-06 18 9 55 18 0 0 0 18 27 11
2014 PM 14 24 17 24 17 3 0 43 39 29
2014 PM-06 9 18 18 27 18 9 0 50 30 11
2011 PM 9 29 35 15 9 3 0 24 39 34
2011 PM-06 15 31 31 15 8 0 0 23 46 13
2008 PM 17 25 38 17 0 4 0 17 43 24
2008 PM-05 20 20 40 10 0 10 0 11 44 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 12 40 24 16 0 0 40 20 25
2017 PM 6 19 36 28 6 3 3 35 26 36
2017 PM-05 8 42 17 25 8 0 0 33 50 12
2017 PM-06 0 9 73 18 0 0 0 18 9 11
2014 PM 3 10 41 24 18 3 0 43 14 29
2014 PM-06 0 9 36 27 18 9 0 50 10 11
2011 PM 6 3 44 32 15 0 0 47 9 34
2011 PM-06 8 0 69 15 8 0 0 23 8 13
2008 PM 17 4 38 38 0 4 0 39 22 24
2008 PM-05 30 0 20 40 0 10 0 44 33 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 32 12 16 28 0 0 44 44 25
2017 PM 16 16 24 16 19 3 5 38 35 37
2017 PM-05 8 17 25 17 25 0 8 45 27 12
2017 PM-06 18 36 27 18 0 0 0 18 55 11
2014 PM 7 31 20 24 11 3 3 37 41 29
2014 PM-06 9 36 27 9 9 9 0 20 50 11
2011 PM 3 21 32 26 15 3 0 42 24 34
2011 PM-06 8 15 54 23 0 0 0 23 23 13
2008 PM 13 21 38 21 0 4 4 23 36 24
2008 PM-05 10 20 30 20 0 10 10 25 38 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 8 19 15 46 0 0 62 19 26
2017 PM 5 13 13 30 25 5 8 63 22 37
2017 PM-05 8 0 8 42 25 8 8 80 10 12
2017 PM-06 9 36 18 27 9 0 0 36 45 11
2014 PM 7 34 17 31 3 3 3 37 44 29
2014 PM-06 0 27 27 18 9 9 9 33 33 11
2011 PM 9 35 18 24 12 3 0 36 45 34
2011 PM-06 0 38 23 31 8 0 0 38 38 13
2008 PM 25 4 25 33 8 4 0 43 30 24
2008 PM-05 20 0 40 20 10 10 0 33 22 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 4 38 23 23 0 0 46 15 26
2017 PM 14 13 25 24 14 8 2 43 30 37
2017 PM-05 17 17 17 25 17 8 0 45 36 12
2017 PM-06 18 9 45 18 9 0 0 27 27 11
2014 PM 10 21 31 17 17 3 0 35 32 29
2014 PM-06 9 9 45 9 18 9 0 30 20 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 56 20 4 0 20 0 0 76 20 25
2017 PM 51 14 5 11 16 0 2 67 28 37
2017 PM-05 50 25 8 8 8 0 0 75 17 12
2017 PM-06 36 18 0 18 27 0 0 55 45 11
2014 PM 55 17 13 7 7 0 0 73 14 29
2014 PM-06 64 18 9 0 9 0 0 82 9 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 56 24 0 8 12 0 0 80 20 25
2017 PM 48 30 3 14 5 0 0 78 19 37
2017 PM-05 42 42 0 17 0 0 0 83 17 12
2017 PM-06 36 27 9 18 9 0 0 64 27 11
2014 PM 42 38 10 6 3 0 0 80 10 29
2014 PM-06 55 36 0 9 0 0 0 91 9 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 56 28 4 4 8 0 0 84 12 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 31 4 0 12 4 0 84 12 26
2017 PM 35 30 13 3 8 11 0 73 12 37
2017 PM-05 33 33 25 0 8 0 0 67 8 12
2017 PM-06 27 36 9 9 9 9 0 70 20 11
2014 PM 52 28 7 3 0 10 0 88 4 29
2014 PM-06 45 27 9 0 0 18 0 89 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 38 0 4 12 0 0 85 15 26
2017 PM 35 41 3 5 8 8 0 82 15 37
2017 PM-05 25 58 0 0 8 8 0 91 9 12
2017 PM-06 27 36 0 18 9 9 0 70 30 11
2014 PM 52 31 14 0 0 3 0 86 0 29
2014 PM-06 55 27 9 0 0 9 0 90 0 11
2011 PM 29 29 21 9 6 6 0 63 16 34
2011 PM-06 23 46 15 8 0 8 0 75 8 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 65 23 0 0 12 0 0 88 12 26
2017 PM 49 24 2 16 5 3 0 75 23 37
2017 PM-05 50 33 0 17 0 0 0 83 17 12
2017 PM-06 36 27 0 27 9 0 0 64 36 11
2014 PM 65 31 3 0 0 0 0 97 0 29
2014 PM-06 73 27 0 0 0 0 0 100 0 11
2011 PM 41 35 12 6 6 0 0 76 12 34
2011 PM-06 46 38 15 0 0 0 0 85 0 13
2008 PM 29 42 13 8 8 0 0 71 17 24
2008 PM-05 40 30 20 0 10 0 0 70 10 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 28 4 0 20 4 4 74 22 25
2017 PM 24 21 13 8 19 3 11 53 32 37
2017 PM-05 25 17 17 8 17 0 17 50 30 12
2017 PM-06 27 9 18 18 27 0 0 36 45 11
2014 PM 17 35 17 7 10 7 7 60 20 29
2014 PM-06 9 45 9 9 9 9 9 67 22 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 54 31 4 4 8 0 0 85 12 26
2017 PM 27 33 11 16 5 8 0 65 23 37
2017 PM-05 25 25 25 8 0 17 0 60 10 12
2017 PM-06 36 27 0 18 9 9 0 70 30 11
2014 PM 34 31 3 10 7 7 7 76 20 29
2014 PM-06 45 27 0 9 0 9 9 89 11 11
2011 PM 21 32 18 12 9 9 0 58 23 34
2011 PM-06 31 23 8 8 8 23 0 70 20 13
2008 PM 21 25 17 17 21 0 0 46 38 24
2008 PM-05 20 40 10 0 30 0 0 60 30 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 27 12 8 8 0 0 73 15 26

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 15 8 19 19 8 8 45 45 26
2017 PM 16 16 16 10 27 8 5 38 43 37
2017 PM-05 8 0 33 0 42 17 0 10 50 12
2017 PM-06 27 27 9 9 27 0 0 55 36 11
2014 PM 14 7 10 27 14 17 10 29 57 29
2014 PM-06 9 9 9 27 9 18 18 29 57 11
2011 PM 15 6 24 9 29 15 3 25 46 34
2011 PM-06 15 8 23 0 23 31 0 33 33 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 8 12 0 15 23 12 59 24 26
2017 PM 13 16 16 5 8 33 7 50 22 37
2017 PM-05 8 17 25 8 0 42 0 43 14 12
2017 PM-06 18 27 9 0 18 27 0 63 25 11
2014 PM 17 17 17 0 7 28 14 59 12 29
2014 PM-06 9 18 27 0 9 27 9 43 14 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 23 12 0 19 8 0 67 21 26
2017 PM 30 20 16 8 11 14 0 58 22 36
2017 PM-05 33 17 25 8 8 8 0 55 18 12
2017 PM-06 30 20 10 20 10 10 0 56 33 10
2014 PM 17 28 10 6 7 24 7 66 19 29
2014 PM-06 18 36 18 0 9 9 9 67 11 11
2011 PM 24 32 18 9 6 12 0 63 17 34
2011 PM-06 15 46 8 8 0 23 0 80 10 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 8 12 0 8 28 8 69 13 25
2017 PM 11 11 21 5 5 38 8 40 20 37
2017 PM-05 8 8 17 8 0 58 0 40 20 12
2017 PM-06 9 9 27 9 9 36 0 29 29 11
2014 PM 10 13 18 0 0 45 14 57 0 29
2014 PM-06 18 9 18 0 0 36 18 60 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 20 12 4 12 4 0 71 17 25
2017 PM 30 27 13 5 8 16 0 68 16 37
2017 PM-05 25 33 0 8 8 25 0 78 22 12
2017 PM-06 27 18 27 9 9 9 0 50 20 11
2014 PM 21 24 14 0 0 35 7 76 0 29
2014 PM-06 27 27 18 0 0 18 9 75 0 11
2011 PM 26 26 18 6 0 24 0 69 8 34
2011 PM-06 23 31 15 0 0 31 0 78 0 13
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 73 4 8 0 15 0 0 77 15 26
2017 PM 48 22 5 10 14 0 0 70 24 37
2017 PM-05 33 42 8 8 8 0 0 75 17 12
2017 PM-06 36 27 0 9 27 0 0 64 36 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 38 0 0 4 0 0 96 4 26
2017 PM 37 41 11 3 8 0 0 78 11 37
2017 PM-05 42 33 17 8 0 0 0 75 8 12
2017 PM-06 36 45 9 0 9 0 0 82 9 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 31 4 4 19 0 0 73 23 26
2017 PM 32 22 18 16 11 0 0 54 27 37
2017 PM-05 33 17 25 17 8 0 0 50 25 12
2017 PM-06 18 27 9 27 18 0 0 45 45 11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 35 35 8 4 0 4 52 12 26
2017 PM 26 35 16 14 8 0 0 62 22 37
2017 PM-05 25 33 8 25 8 0 0 58 33 12
2017 PM-06 18 36 27 18 0 0 0 55 18 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 35 35 15 12 0 0 38 27 26
2017 PM 8 24 48 19 0 0 0 32 19 37
2017 PM-05 8 33 50 8 0 0 0 42 8 12
2017 PM-06 0 9 55 36 0 0 0 9 36 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 46 35 8 8 0 0 50 15 26
2017 PM 11 44 35 5 5 0 0 54 11 37
2017 PM-05 8 42 33 8 8 0 0 50 17 12
2017 PM-06 0 45 45 9 0 0 0 45 9 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 38 19 27 8 0 0 46 35 26
2017 PM 22 19 24 24 5 0 5 43 31 37
2017 PM-05 25 33 17 17 8 0 0 58 25 12
2017 PM-06 0 9 45 36 0 0 9 10 40 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 27 19 12 4 0 0 65 15 26
2017 PM 32 27 27 5 0 0 8 65 6 37
2017 PM-05 25 33 33 0 0 0 8 64 0 12
2017 PM-06 27 9 36 18 0 0 9 40 20 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 23 46 12 15 4 0 0 69 19 26
2017 PM 22 40 24 11 3 0 0 62 14 37
2017 PM-05 8 50 33 0 8 0 0 58 8 12
2017 PM-06 9 36 18 36 0 0 0 45 36 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 23 12 12 8 0 0 69 19 26
2017 PM 32 27 8 16 13 3 0 61 31 37
2017 PM-05 25 33 8 25 8 0 0 58 33 12
2017 PM-06 27 36 0 18 18 0 0 64 36 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 31 23 8 8 0 0 62 15 26
2017 PM 24 33 16 11 16 0 0 57 27 37
2017 PM-05 33 25 17 8 17 0 0 58 25 12
2017 PM-06 0 45 9 18 27 0 0 45 45 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 27 4 0 8 0 0 88 8 26
2017 PM 40 16 16 16 11 0 0 57 27 37
2017 PM-05 25 33 8 25 8 0 0 58 33 12
2017 PM-06 27 18 27 9 18 0 0 45 27 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 25 21 4 4 0 0 71 8 24
2017 PM 46 29 8 3 11 0 3 77 14 37
2017 PM-05 50 25 8 8 8 0 0 75 17 12
2017 PM-06 36 36 9 0 9 0 9 80 10 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 69 15 0 4 12 0 0 85 15 26
2017 PM 70 13 5 5 5 0 0 84 11 37
2017 PM-05 58 17 0 8 17 0 0 75 25 12
2017 PM-06 82 18 0 0 0 0 0 100 0 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 96 0 4 0 0 0 0 96 0 26

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 85 0 0 0 15 0 0 85 15 26
2017 PM 68 11 10 8 0 0 3 81 8 37
2017 PM-05 67 17 0 8 0 0 8 91 9 12
2017 PM-06 45 18 27 9 0 0 0 64 9 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 65 23 8 4 0 0 0 88 4 26
2017 PM 60 19 19 0 0 0 3 81 0 37
2017 PM-05 75 8 8 0 0 0 8 91 0 12
2017 PM-06 55 18 27 0 0 0 0 73 0 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 65 15 4 0 15 0 0 81 15 26
2017 PM 48 19 10 11 11 0 0 68 22 37
2017 PM-05 42 33 8 0 17 0 0 75 17 12
2017 PM-06 27 18 18 18 18 0 0 45 36 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 81 4 0 4 0 0 12 96 4 26
2017 PM 57 8 3 3 0 0 29 92 4 37
2017 PM-05 50 8 0 0 0 0 42 100 0 12
2017 PM-06 55 18 9 9 0 0 9 80 10 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 35 0 0 4 0 0 96 4 26
2017 PM 64 25 3 0 3 0 5 94 3 37
2017 PM-05 50 17 8 0 8 0 17 80 10 12
2017 PM-06 64 36 0 0 0 0 0 100 0 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 96 0 4 0 0 0 0 96 0 26
2017 PM 81 8 5 0 0 3 3 95 0 37
2017 PM-05 92 0 0 0 0 0 8 100 0 12
2017 PM-06 82 9 0 0 0 9 0 100 0 11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 62 27 8 4 0 0 0 88 4 26
2017 PM 60 24 13 0 0 0 3 86 0 37
2017 PM-05 75 17 0 0 0 0 8 100 0 12
2017 PM-06 55 27 18 0 0 0 0 82 0 11

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 4 38 31 12 15 0 0 42 27 26
2017 PM 11 38 27 19 5 0 0 48 25 37
2017 PM-05 8 42 33 17 0 0 0 50 17 12
2017 PM-06 0 18 36 27 18 0 0 18 45 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 12 27 46 12 4 0 0 15 38 26
2017 PM 3 19 59 11 5 0 2 17 23 37
2017 PM-05 0 17 58 17 8 0 0 25 17 12
2017 PM-06 9 27 45 9 9 0 0 18 36 11
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 19 42 27 12 0 0 0 19 81 26
2017 PM 29 22 21 16 5 3 2 31 69 37
2017 PM-05 25 25 17 25 8 0 0 25 75 12
2017 PM-06 45 18 27 0 9 0 0 45 55 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 10 21
2017 PM 17 24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 48 21
2017 PM 46 24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 43 21
2017 PM 17 24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 43 21
2017 PM 54 24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 5 21
2017 PM 0 24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 38 21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 38 21
2017 PM 46 24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 0 60 15 10 10 5 20
2017 PM 0 69 9 18 0 4 23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 43 57 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 36 12 12 8 0 4 67 21 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 5 38 10 29 19 0 0 43 48 21
2017 PM 13 25 21 8 21 0 12 43 33 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 0 14 10 10 57 0 10 16 74 21
2017 PM 0 13 17 21 42 0 8 14 68 24
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