2018 Public Service Employee Survey Results by Theme for Privy Council Office by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 40 7 6 2 0 0 85 7 358
2018 3 to 10 years in current department or agency 49 36 8 6 1 0 0 85 7 170
2018 11 to 20 years in current department or agency 39 48 9 5 0 0 0 87 5 80
2018 More than 20 years in current department or agency 51 44 0 0 5 0 0 95 5 17
2017 Less than 3 years in current department or agency 48 41 6 3 2 0 0 90 4 382
2017 3 to 10 years in current department or agency 42 37 13 5 2 0 1 80 7 189
2017 11 to 20 years in current department or agency 42 39 6 8 6 0 0 81 13 103
2017 More than 20 years in current department or agency 63 34 0 3 0 0 0 97 3 26
2014 Less than 3 years in current department or agency 50 36 6 6 2 0 0 86 8 213
2014 3 to 10 years in current department or agency 38 41 8 8 4 0 0 79 12 288
2014 11 to 20 years in current department or agency 44 38 8 6 4 0 0 83 9 90
2014 More than 20 years in current department or agency 44 36 12 7 0 0 0 81 7 31

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 9 6 3 0 0 83 8 361
2018 3 to 10 years in current department or agency 43 34 11 8 3 0 0 78 11 169
2018 11 to 20 years in current department or agency 30 38 14 13 5 0 0 68 18 80
2018 More than 20 years in current department or agency 52 43 5 0 0 0 0 95 0 17
2017 Less than 3 years in current department or agency 47 38 9 4 2 0 0 85 6 379
2017 3 to 10 years in current department or agency 40 34 9 10 5 1 1 76 15 188
2017 11 to 20 years in current department or agency 34 36 11 4 15 0 0 70 19 103
2017 More than 20 years in current department or agency 51 30 8 11 0 0 0 81 11 26

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 30 5 3 1 0 0 92 3 362
2018 3 to 10 years in current department or agency 62 27 8 2 1 0 0 89 3 170
2018 11 to 20 years in current department or agency 62 32 4 1 0 0 0 94 1 81
2018 More than 20 years in current department or agency 85 10 5 0 0 0 0 95 0 17
2017 Less than 3 years in current department or agency 55 35 7 2 1 0 0 90 3 380
2017 3 to 10 years in current department or agency 63 29 6 1 1 1 0 92 2 189
2017 11 to 20 years in current department or agency 61 33 3 1 2 0 0 94 3 102
2017 More than 20 years in current department or agency 93 4 0 3 0 0 0 97 3 26
2014 Less than 3 years in current department or agency 72 20 6 1 1 0 0 92 2 213
2014 3 to 10 years in current department or agency 66 25 7 0 2 0 0 91 2 288
2014 11 to 20 years in current department or agency 74 20 6 0 0 0 0 94 0 90
2014 More than 20 years in current department or agency 76 16 3 4 0 0 0 93 4 31

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 32 5 4 3 0 0 88 7 363
2018 3 to 10 years in current department or agency 52 32 8 6 2 0 0 84 7 169
2018 11 to 20 years in current department or agency 51 34 13 1 0 0 0 86 1 81
2018 More than 20 years in current department or agency 63 27 10 0 0 0 0 90 0 17
2017 Less than 3 years in current department or agency 52 37 6 3 2 0 0 89 5 381
2017 3 to 10 years in current department or agency 50 33 7 6 3 0 1 84 9 187
2017 11 to 20 years in current department or agency 48 36 7 7 3 0 0 84 9 102
2017 More than 20 years in current department or agency 69 24 7 0 0 0 0 93 0 25
2014 Less than 3 years in current department or agency 55 33 7 4 2 0 0 87 6 212
2014 3 to 10 years in current department or agency 45 39 7 5 3 1 0 84 9 288
2014 11 to 20 years in current department or agency 58 30 4 1 6 0 0 88 7 90
2014 More than 20 years in current department or agency 57 30 9 0 4 0 0 87 4 31

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 28 12 4 2 1 0 82 6 364
2018 3 to 10 years in current department or agency 47 29 13 10 2 0 0 76 12 170
2018 11 to 20 years in current department or agency 30 40 16 9 5 0 0 70 14 80
2018 More than 20 years in current department or agency 35 35 25 0 5 0 0 70 5 17
2017 Less than 3 years in current department or agency 56 27 11 4 0 1 0 85 5 380
2017 3 to 10 years in current department or agency 43 28 18 6 4 1 0 72 10 189
2017 11 to 20 years in current department or agency 36 29 19 12 5 0 0 65 17 103
2017 More than 20 years in current department or agency 55 27 8 7 3 0 0 82 10 26
2014 Less than 3 years in current department or agency 59 27 7 5 2 1 0 86 7 213
2014 3 to 10 years in current department or agency 38 38 14 6 3 1 0 77 9 288
2014 11 to 20 years in current department or agency 37 39 16 5 2 1 0 77 7 90
2014 More than 20 years in current department or agency 61 30 6 3 0 0 0 91 3 31

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 32 10 5 2 0 0 83 7 360
2018 3 to 10 years in current department or agency 46 30 18 4 2 0 0 77 6 167
2018 11 to 20 years in current department or agency 30 43 14 9 4 0 0 73 12 81
2018 More than 20 years in current department or agency 35 50 15 0 0 0 0 85 0 17
2017 Less than 3 years in current department or agency 57 31 8 3 0 0 0 89 3 381
2017 3 to 10 years in current department or agency 45 29 12 9 4 0 1 75 13 188
2017 11 to 20 years in current department or agency 37 33 18 8 5 0 0 70 13 102
2017 More than 20 years in current department or agency 53 36 7 4 0 0 0 89 4 25
2014 Less than 3 years in current department or agency 62 27 5 4 2 0 0 89 6 213
2014 3 to 10 years in current department or agency 44 34 14 7 2 0 0 77 9 287
2014 11 to 20 years in current department or agency 37 37 17 5 4 0 0 75 8 90
2014 More than 20 years in current department or agency 58 36 6 0 0 0 0 94 0 31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 21 14 9 3 3 1 72 13 363
2018 3 to 10 years in current department or agency 41 25 16 11 4 1 1 67 16 170
2018 11 to 20 years in current department or agency 36 28 15 13 4 4 0 66 18 81
2018 More than 20 years in current department or agency 28 40 21 6 6 0 0 68 11 17
2017 Less than 3 years in current department or agency 44 22 15 11 4 3 2 70 15 382
2017 3 to 10 years in current department or agency 42 20 18 11 7 2 2 64 18 188
2017 11 to 20 years in current department or agency 38 27 12 9 9 4 1 68 19 102
2017 More than 20 years in current department or agency 51 15 15 3 0 4 12 78 4 26
2014 Less than 3 years in current department or agency 49 20 13 8 5 4 0 72 14 212
2014 3 to 10 years in current department or agency 37 21 20 13 5 3 1 60 19 288
2014 11 to 20 years in current department or agency 37 27 22 5 6 2 1 66 11 90
2014 More than 20 years in current department or agency 58 30 9 3 0 0 0 88 3 31
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 25 6 4 1 2 1 88 5 364
2018 3 to 10 years in current department or agency 52 31 10 4 1 1 1 84 5 168
2018 11 to 20 years in current department or agency 50 28 11 6 5 0 0 78 11 81
2018 More than 20 years in current department or agency 65 14 15 0 0 0 6 84 0 17
2017 Less than 3 years in current department or agency 61 24 6 5 2 2 0 87 7 382
2017 3 to 10 years in current department or agency 50 29 11 5 4 1 1 80 9 189
2017 11 to 20 years in current department or agency 52 21 14 6 6 0 2 73 12 103
2017 More than 20 years in current department or agency 69 20 4 4 4 0 0 89 7 26
2014 Less than 3 years in current department or agency 58 25 6 3 2 4 1 88 6 213
2014 3 to 10 years in current department or agency 51 28 11 5 3 1 1 80 9 288
2014 11 to 20 years in current department or agency 45 30 12 5 4 2 1 78 10 90
2014 More than 20 years in current department or agency 58 19 13 0 0 9 0 86 0 31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 31 7 5 2 0 2 86 6 362
2018 3 to 10 years in current department or agency 48 28 10 13 1 1 0 76 14 167
2018 11 to 20 years in current department or agency 45 30 15 7 3 0 0 75 10 81
2018 More than 20 years in current department or agency 70 5 15 10 0 0 0 75 10 17
2017 Less than 3 years in current department or agency 57 27 6 7 2 0 0 84 10 381
2017 3 to 10 years in current department or agency 46 28 11 10 5 1 1 74 15 188
2017 11 to 20 years in current department or agency 43 31 11 9 6 0 0 75 15 103
2017 More than 20 years in current department or agency 60 21 4 15 0 0 0 81 15 26
2014 Less than 3 years in current department or agency 49 34 6 7 2 0 0 84 10 213
2014 3 to 10 years in current department or agency 44 31 9 11 4 0 0 76 15 288
2014 11 to 20 years in current department or agency 43 34 12 6 5 0 0 77 11 90
2014 More than 20 years in current department or agency 47 37 0 9 3 0 3 87 13 31

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 28 7 3 2 0 0 88 5 364
2018 3 to 10 years in current department or agency 58 25 12 4 1 1 0 83 5 167
2018 11 to 20 years in current department or agency 53 30 11 1 5 0 0 83 6 81
2018 More than 20 years in current department or agency 60 30 0 10 0 0 0 90 10 17
2017 Less than 3 years in current department or agency 62 24 6 5 2 0 0 87 7 380
2017 3 to 10 years in current department or agency 58 21 10 6 5 0 1 79 11 188
2017 11 to 20 years in current department or agency 49 25 12 6 8 0 0 74 14 103
2017 More than 20 years in current department or agency 63 22 8 7 0 0 0 84 7 26
2014 Less than 3 years in current department or agency 56 28 6 6 4 1 0 84 10 213
2014 3 to 10 years in current department or agency 51 29 8 8 4 0 0 80 12 288
2014 11 to 20 years in current department or agency 51 32 9 5 1 2 0 85 6 88
2014 More than 20 years in current department or agency 67 18 9 3 0 0 3 88 3 31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 26 9 4 2 5 0 84 7 366
2018 3 to 10 years in current department or agency 43 26 14 11 3 4 0 71 15 171
2018 11 to 20 years in current department or agency 31 40 12 6 9 2 0 72 16 80
2018 More than 20 years in current department or agency 41 27 20 6 0 6 0 73 6 17
2017 Less than 3 years in current department or agency 52 32 4 3 1 8 1 92 4 380
2017 3 to 10 years in current department or agency 35 35 10 7 5 8 0 76 14 189
2017 11 to 20 years in current department or agency 32 35 14 5 7 7 0 72 13 103
2017 More than 20 years in current department or agency 50 27 15 4 0 4 0 80 4 26
2014 Less than 3 years in current department or agency 52 32 7 3 2 4 0 88 5 213
2014 3 to 10 years in current department or agency 36 38 10 6 4 6 0 78 11 287
2014 11 to 20 years in current department or agency 33 37 11 8 3 7 0 75 13 90
2014 More than 20 years in current department or agency 38 28 17 0 0 13 4 80 0 31

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 32 9 3 3 2 1 84 7 364
2018 3 to 10 years in current department or agency 44 24 16 11 3 2 0 70 14 170
2018 11 to 20 years in current department or agency 31 28 17 10 14 0 0 59 23 80
2018 More than 20 years in current department or agency 41 38 9 11 0 0 0 80 11 17
2017 Less than 3 years in current department or agency 51 33 8 3 2 3 0 87 4 381
2017 3 to 10 years in current department or agency 36 35 11 9 6 2 0 73 16 189
2017 11 to 20 years in current department or agency 34 34 14 9 6 3 0 71 15 102
2017 More than 20 years in current department or agency 47 31 15 7 0 0 0 77 7 26
2014 Less than 3 years in current department or agency 60 26 8 4 1 2 0 87 5 213
2014 3 to 10 years in current department or agency 36 39 13 6 6 1 0 76 11 287
2014 11 to 20 years in current department or agency 32 33 20 9 3 3 0 67 12 90
2014 More than 20 years in current department or agency 34 43 12 3 0 8 0 83 3 31

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 34 11 7 4 5 0 76 12 364
2018 3 to 10 years in current department or agency 29 31 19 13 6 3 0 62 19 170
2018 11 to 20 years in current department or agency 29 25 19 13 11 1 2 56 24 80
2018 More than 20 years in current department or agency 24 44 14 11 0 6 0 73 12 17
2017 Less than 3 years in current department or agency 40 38 10 5 1 5 1 83 6 382
2017 3 to 10 years in current department or agency 24 41 14 13 6 2 0 66 19 186
2017 11 to 20 years in current department or agency 28 39 15 10 7 1 0 67 17 103
2017 More than 20 years in current department or agency 39 31 23 7 0 0 0 70 7 26
2014 Less than 3 years in current department or agency 46 34 7 8 2 4 0 83 10 213
2014 3 to 10 years in current department or agency 29 38 17 10 2 4 0 70 12 287
2014 11 to 20 years in current department or agency 24 39 19 10 6 2 0 65 16 90
2014 More than 20 years in current department or agency 24 43 9 12 0 11 0 76 14 31

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 33 13 14 8 3 0 64 23 364
2018 3 to 10 years in current department or agency 23 35 16 17 8 1 0 59 26 171
2018 11 to 20 years in current department or agency 25 23 25 15 11 1 0 48 27 81
2018 More than 20 years in current department or agency 24 44 6 19 6 0 0 68 25 17
2017 Less than 3 years in current department or agency 34 39 9 12 3 3 0 76 15 381
2017 3 to 10 years in current department or agency 21 36 14 16 11 2 0 58 28 189
2017 11 to 20 years in current department or agency 21 38 17 10 8 6 0 63 19 102
2017 More than 20 years in current department or agency 35 23 23 10 8 0 0 59 18 26
2014 Less than 3 years in current department or agency 37 37 11 9 3 3 0 76 12 212
2014 3 to 10 years in current department or agency 20 40 16 15 7 1 1 61 22 287
2014 11 to 20 years in current department or agency 17 43 17 17 4 2 0 61 21 90
2014 More than 20 years in current department or agency 15 52 13 9 0 10 0 75 10 31
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 40 9 6 4 1 1 80 10 362
2018 3 to 10 years in current department or agency 39 30 13 13 4 0 0 69 17 169
2018 11 to 20 years in current department or agency 31 34 15 10 9 0 0 65 20 80
2018 More than 20 years in current department or agency 52 28 15 5 0 0 0 81 5 17
2017 Less than 3 years in current department or agency 41 35 14 6 3 0 1 77 9 382
2017 3 to 10 years in current department or agency 37 37 9 13 4 0 1 74 17 189
2017 11 to 20 years in current department or agency 33 36 11 6 13 0 0 69 19 103
2017 More than 20 years in current department or agency 48 26 8 18 0 0 0 74 18 26
2014 Less than 3 years in current department or agency 40 37 10 8 4 1 0 78 12 213
2014 3 to 10 years in current department or agency 32 34 15 10 8 0 0 67 18 288
2014 11 to 20 years in current department or agency 27 40 16 9 8 0 0 67 17 90
2014 More than 20 years in current department or agency 31 44 13 12 0 0 0 74 12 31

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 45 9 7 4 0 0 80 11 362
2018 3 to 10 years in current department or agency 38 35 12 9 6 0 0 73 15 169
2018 11 to 20 years in current department or agency 33 39 16 8 2 0 0 73 11 80
2018 More than 20 years in current department or agency 58 22 15 5 0 0 0 81 5 17
2017 Less than 3 years in current department or agency 30 46 12 8 3 0 0 77 11 382
2017 3 to 10 years in current department or agency 27 44 12 12 4 1 0 72 16 189
2017 11 to 20 years in current department or agency 38 38 8 9 8 0 0 76 16 103
2017 More than 20 years in current department or agency 61 27 4 4 3 0 0 89 8 26

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 21 15 13 5 19 6 55 24 362
2018 3 to 10 years in current department or agency 20 21 26 13 9 9 2 46 24 167
2018 11 to 20 years in current department or agency 18 29 27 4 9 5 7 53 16 81
2018 More than 20 years in current department or agency 41 29 11 15 0 0 5 73 15 17
2017 Less than 3 years in current department or agency 16 24 7 11 5 32 5 64 25 382
2017 3 to 10 years in current department or agency 12 27 19 14 9 13 5 49 28 189
2017 11 to 20 years in current department or agency 14 30 18 10 7 18 3 56 21 103
2017 More than 20 years in current department or agency 24 31 11 16 4 7 8 64 23 26
2014 Less than 3 years in current department or agency 17 21 16 8 6 24 8 56 19 212
2014 3 to 10 years in current department or agency 18 25 18 14 9 12 4 51 28 288
2014 11 to 20 years in current department or agency 20 28 18 12 7 12 3 57 22 90
2014 More than 20 years in current department or agency 28 47 3 13 0 3 7 83 14 31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 30 9 7 2 0 2 82 9 362
2018 3 to 10 years in current department or agency 50 31 10 7 1 1 0 82 9 168
2018 11 to 20 years in current department or agency 40 35 15 9 1 0 0 74 11 81
2018 More than 20 years in current department or agency 52 32 11 5 0 0 0 84 5 17
2017 Less than 3 years in current department or agency 52 28 8 7 3 2 1 82 10 382
2017 3 to 10 years in current department or agency 43 38 7 8 4 0 1 82 12 189
2017 11 to 20 years in current department or agency 42 30 13 5 8 0 1 74 13 102
2017 More than 20 years in current department or agency 58 23 4 11 4 0 0 81 15 26
2014 Less than 3 years in current department or agency 44 36 10 6 3 1 0 81 9 213
2014 3 to 10 years in current department or agency 43 35 9 9 4 0 0 79 12 288
2014 11 to 20 years in current department or agency 39 41 6 12 0 2 0 82 12 90
2014 More than 20 years in current department or agency 51 37 3 6 3 0 0 88 9 31

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 27 5 4 4 2 9 86 8 80
2018 3 to 10 years in current department or agency 43 34 5 5 4 0 9 85 10 58
2017 Less than 3 years in current department or agency 34 34 13 3 3 7 6 77 8 90
2017 3 to 10 years in current department or agency 44 28 9 5 2 0 12 82 8 59
2017 11 to 20 years in current department or agency 58 39 0 0 0 4 0 100 0 26
2014 Less than 3 years in current department or agency 43 36 8 4 0 6 2 87 4 48
2014 3 to 10 years in current department or agency 45 31 7 7 3 0 8 82 11 72
2014 11 to 20 years in current department or agency 40 32 0 11 4 4 9 83 17 27

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 45 9 12 4 0 1 75 17 362
2018 3 to 10 years in current department or agency 32 38 15 10 1 0 3 73 12 170
2018 11 to 20 years in current department or agency 34 41 12 10 3 0 1 75 12 80
2018 More than 20 years in current department or agency 30 40 6 10 9 0 6 73 21 17
2017 Less than 3 years in current department or agency 33 35 16 10 4 1 1 70 14 382
2017 3 to 10 years in current department or agency 32 36 13 14 5 0 1 68 19 189
2017 11 to 20 years in current department or agency 33 38 12 12 5 0 1 72 16 103
2017 More than 20 years in current department or agency 43 50 0 3 4 0 0 93 7 26
2014 Less than 3 years in current department or agency 32 42 9 9 4 1 2 77 14 213
2014 3 to 10 years in current department or agency 33 42 13 10 3 0 0 74 13 288
2014 11 to 20 years in current department or agency 38 44 8 8 2 0 0 82 10 90
2014 More than 20 years in current department or agency 46 26 10 12 6 0 0 72 18 31

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 7 5 1 0 0 87 6 360
2018 3 to 10 years in current department or agency 50 35 7 5 2 0 1 85 7 169
2018 11 to 20 years in current department or agency 54 38 6 2 0 0 0 92 2 80
2018 More than 20 years in current department or agency 40 56 5 0 0 0 0 95 0 17
2017 Less than 3 years in current department or agency 49 37 7 5 1 0 0 87 6 382
2017 3 to 10 years in current department or agency 48 37 8 6 1 0 1 85 7 189
2017 11 to 20 years in current department or agency 52 33 6 6 3 0 0 86 9 103
2017 More than 20 years in current department or agency 65 27 8 0 0 0 0 92 0 26
2014 Less than 3 years in current department or agency 54 30 9 4 3 0 0 84 7 212
2014 3 to 10 years in current department or agency 44 35 9 7 3 0 0 80 11 288
2014 11 to 20 years in current department or agency 48 36 7 6 3 0 0 83 10 90
2014 More than 20 years in current department or agency 43 44 13 0 0 0 0 87 0 31

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 33 5 4 1 0 0 90 5 359
2018 3 to 10 years in current department or agency 53 35 6 5 0 0 1 88 6 168
2018 11 to 20 years in current department or agency 59 33 8 0 0 0 0 92 0 79
2018 More than 20 years in current department or agency 61 34 5 0 0 0 0 95 0 16
2017 Less than 3 years in current department or agency 52 37 6 4 1 0 0 89 5 381
2017 3 to 10 years in current department or agency 53 36 5 5 1 0 1 90 5 189
2017 11 to 20 years in current department or agency 64 25 4 6 2 0 0 88 8 103
2017 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 26
2014 Less than 3 years in current department or agency 58 29 6 5 2 0 0 87 7 213
2014 3 to 10 years in current department or agency 53 32 7 5 3 0 0 85 8 288
2014 11 to 20 years in current department or agency 58 29 7 2 3 0 0 87 6 90
2014 More than 20 years in current department or agency 60 30 6 3 0 0 0 90 3 31

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 34 12 13 5 5 1 68 19 365
2018 3 to 10 years in current department or agency 28 29 20 12 8 2 1 59 20 169
2018 11 to 20 years in current department or agency 23 31 18 6 13 7 1 59 21 81
2018 More than 20 years in current department or agency 39 34 6 21 0 0 0 73 21 15
2017 Less than 3 years in current department or agency 32 33 11 8 5 10 1 73 14 382
2017 3 to 10 years in current department or agency 28 34 13 13 8 3 1 65 22 189
2017 11 to 20 years in current department or agency 29 32 13 13 12 1 0 62 26 103
2017 More than 20 years in current department or agency 43 32 4 14 0 3 4 81 15 26
2014 Less than 3 years in current department or agency 36 35 6 10 5 7 1 78 16 212
2014 3 to 10 years in current department or agency 28 35 13 12 10 2 1 65 22 286
2014 11 to 20 years in current department or agency 34 41 13 3 5 3 0 78 9 90
2014 More than 20 years in current department or agency 32 31 13 9 13 0 3 65 22 31

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 26 17 14 11 3 3 55 27 365
2018 3 to 10 years in current department or agency 20 25 21 14 16 1 2 46 32 170
2018 11 to 20 years in current department or agency 17 17 21 17 21 5 3 37 41 81
2018 More than 20 years in current department or agency 17 21 42 10 9 0 0 38 20 17
2017 Less than 3 years in current department or agency 31 24 14 15 7 6 4 60 24 380
2017 3 to 10 years in current department or agency 20 27 14 19 15 3 3 50 35 189
2017 11 to 20 years in current department or agency 18 27 11 16 23 1 4 48 40 103
2017 More than 20 years in current department or agency 28 20 12 10 15 0 15 56 30 26
2014 Less than 3 years in current department or agency 26 20 12 15 13 7 6 54 32 213
2014 3 to 10 years in current department or agency 15 23 14 18 25 3 3 40 45 288
2014 11 to 20 years in current department or agency 13 19 20 25 18 2 4 33 45 90
2014 More than 20 years in current department or agency 9 20 20 17 22 3 9 33 44 31

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 34 10 9 2 0 1 79 11 359
2018 3 to 10 years in current department or agency 42 34 7 13 3 0 0 77 16 170
2018 11 to 20 years in current department or agency 38 36 12 9 4 0 0 74 13 81
2018 More than 20 years in current department or agency 57 23 9 6 5 0 0 81 10 17
2017 Less than 3 years in current department or agency 40 40 9 7 2 0 1 82 9 381
2017 3 to 10 years in current department or agency 40 33 8 15 3 1 1 74 17 188
2017 11 to 20 years in current department or agency 41 32 9 8 10 0 0 73 18 102
2017 More than 20 years in current department or agency 63 15 4 18 0 0 0 78 18 26
2014 Less than 3 years in current department or agency 43 43 7 4 3 0 0 86 7 213
2014 3 to 10 years in current department or agency 31 41 14 10 5 0 0 71 14 288
2014 11 to 20 years in current department or agency 36 42 11 7 3 0 0 79 10 90
2014 More than 20 years in current department or agency 33 46 8 12 0 0 0 80 12 31

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 31 11 8 2 0 0 80 10 361
2018 3 to 10 years in current department or agency 45 36 12 6 2 0 0 81 7 167
2018 11 to 20 years in current department or agency 41 35 12 7 4 0 0 77 11 81
2018 More than 20 years in current department or agency 64 11 20 0 5 0 0 75 5 17
2017 Less than 3 years in current department or agency 48 32 12 5 2 0 0 80 7 381
2017 3 to 10 years in current department or agency 46 30 15 6 3 0 1 76 9 189
2017 11 to 20 years in current department or agency 39 33 13 7 7 0 1 73 14 102
2017 More than 20 years in current department or agency 69 15 4 12 0 0 0 85 12 25
2014 Less than 3 years in current department or agency 45 38 6 6 5 0 0 83 11 213
2014 3 to 10 years in current department or agency 32 41 12 7 6 0 1 74 14 287
2014 11 to 20 years in current department or agency 36 45 13 4 2 0 0 81 6 90
2014 More than 20 years in current department or agency 30 46 14 9 0 0 0 77 9 31

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 36 7 7 3 0 0 83 10 361
2018 3 to 10 years in current department or agency 43 38 8 8 2 0 0 82 10 169
2018 11 to 20 years in current department or agency 41 34 6 12 7 0 0 74 19 81
2018 More than 20 years in current department or agency 58 17 19 6 0 0 0 75 6 17
2017 Less than 3 years in current department or agency 47 37 9 4 1 0 1 85 6 381
2017 3 to 10 years in current department or agency 43 31 15 6 4 0 1 74 11 189
2017 11 to 20 years in current department or agency 41 35 12 6 5 0 1 77 11 102
2017 More than 20 years in current department or agency 51 31 11 3 0 0 4 85 4 26
2014 Less than 3 years in current department or agency 50 35 9 3 2 0 0 86 6 213
2014 3 to 10 years in current department or agency 37 43 11 6 3 0 1 80 9 288
2014 11 to 20 years in current department or agency 38 48 12 2 0 0 0 86 2 90
2014 More than 20 years in current department or agency 43 42 12 3 0 0 0 85 3 31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 34 15 7 2 3 0 76 9 363
2018 3 to 10 years in current department or agency 33 35 23 7 1 0 0 68 9 170
2018 11 to 20 years in current department or agency 23 39 23 6 4 4 1 65 10 81
2018 More than 20 years in current department or agency 35 42 22 0 0 0 0 78 0 17
2017 Less than 3 years in current department or agency 39 39 12 4 1 5 1 82 5 381
2017 3 to 10 years in current department or agency 28 38 15 11 3 4 0 69 15 189
2017 11 to 20 years in current department or agency 27 36 17 7 9 3 1 66 16 103
2017 More than 20 years in current department or agency 44 28 12 8 4 0 4 75 12 25

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 30 7 10 5 0 1 77 16 362
2018 3 to 10 years in current department or agency 43 32 14 8 3 0 1 75 11 170
2018 11 to 20 years in current department or agency 39 34 9 12 5 0 0 74 17 79
2018 More than 20 years in current department or agency 35 32 18 6 9 0 0 67 15 17
2017 Less than 3 years in current department or agency 42 33 9 10 5 0 0 75 16 382
2017 3 to 10 years in current department or agency 33 37 9 16 5 0 1 70 21 189
2017 11 to 20 years in current department or agency 34 30 14 13 8 0 2 65 21 103
2017 More than 20 years in current department or agency 52 27 4 14 4 0 0 79 18 26
2014 Less than 3 years in current department or agency 36 34 11 13 4 1 0 71 17 213
2014 3 to 10 years in current department or agency 38 33 13 9 5 1 0 72 15 288
2014 11 to 20 years in current department or agency 33 38 18 7 3 0 1 71 11 90
2014 More than 20 years in current department or agency 43 31 16 6 3 0 0 75 9 31

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 30 22 11 9 0 0 58 20 364
2018 3 to 10 years in current department or agency 26 27 21 16 8 0 1 54 24 170
2018 11 to 20 years in current department or agency 36 28 15 13 8 0 0 64 21 81
2018 More than 20 years in current department or agency 12 27 35 11 15 0 0 39 26 17
2017 Less than 3 years in current department or agency 28 34 21 10 6 0 0 63 17 382
2017 3 to 10 years in current department or agency 26 33 18 13 8 0 2 61 21 187
2017 11 to 20 years in current department or agency 32 37 17 5 8 1 0 70 13 103
2017 More than 20 years in current department or agency 27 31 20 8 3 0 11 65 12 26
2014 Less than 3 years in current department or agency 26 37 17 10 7 1 1 65 18 213
2014 3 to 10 years in current department or agency 26 35 18 12 7 0 1 62 19 288
2014 11 to 20 years in current department or agency 30 38 19 10 2 0 0 69 12 90
2014 More than 20 years in current department or agency 38 23 20 0 6 0 12 70 7 31

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 24 32 365
2018 3 to 10 years in current department or agency 36 22 42 171
2018 11 to 20 years in current department or agency 31 36 33 81
2018 More than 20 years in current department or agency 16 45 39 17
2017 Less than 3 years in current department or agency 52 21 26 382
2017 3 to 10 years in current department or agency 36 25 39 189
2017 11 to 20 years in current department or agency 31 40 29 103
2017 More than 20 years in current department or agency 39 51 11 26
2014 Less than 3 years in current department or agency 51 21 28 213
2014 3 to 10 years in current department or agency 44 24 32 288
2014 11 to 20 years in current department or agency 27 43 30 90
2014 More than 20 years in current department or agency 27 37 36 31

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 16 61 4 9 7 160
2018 3 to 10 years in current department or agency 10 13 66 3 0 8 63
2017 Less than 3 years in current department or agency 1 18 52 4 19 6 201
2017 3 to 10 years in current department or agency 9 26 54 3 1 7 70
2017 11 to 20 years in current department or agency 29 12 50 3 3 3 31
2017 More than 20 years in current department or agency 78 11 0 0 11 0 10
2014 Less than 3 years in current department or agency 5 14 57 7 9999 17 105
2014 3 to 10 years in current department or agency 9 20 63 6 9999 3 128
2014 11 to 20 years in current department or agency 20 28 52 0 9999 0 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 32 4 3 1 0 0 92 4 362
2018 3 to 10 years in current department or agency 56 34 5 4 1 0 0 90 5 169
2018 11 to 20 years in current department or agency 60 30 7 3 1 0 0 89 4 81
2018 More than 20 years in current department or agency 64 32 0 5 0 0 0 95 5 17
2017 Less than 3 years in current department or agency 53 37 6 2 1 0 0 90 4 382
2017 3 to 10 years in current department or agency 50 36 8 4 2 1 1 87 6 188
2017 11 to 20 years in current department or agency 55 34 4 3 3 1 0 91 6 103
2017 More than 20 years in current department or agency 69 15 8 8 0 0 0 85 8 26
2014 Less than 3 years in current department or agency 58 30 7 3 1 0 0 89 4 213
2014 3 to 10 years in current department or agency 52 32 10 4 2 0 0 84 6 288
2014 11 to 20 years in current department or agency 55 35 5 4 0 1 0 91 4 89
2014 More than 20 years in current department or agency 60 34 6 0 0 0 0 94 0 31

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 43 13 8 2 1 0 77 10 363
2018 3 to 10 years in current department or agency 30 43 15 8 3 1 0 73 11 169
2018 11 to 20 years in current department or agency 33 32 19 12 3 1 0 66 15 79
2018 More than 20 years in current department or agency 29 57 9 0 5 0 0 86 5 17
2017 Less than 3 years in current department or agency 40 42 10 5 1 1 0 84 6 381
2017 3 to 10 years in current department or agency 30 48 11 6 3 3 0 80 9 189
2017 11 to 20 years in current department or agency 32 35 19 8 4 2 0 69 12 103
2017 More than 20 years in current department or agency 59 31 0 7 0 3 0 93 7 26
2014 Less than 3 years in current department or agency 41 40 10 5 1 2 0 84 6 213
2014 3 to 10 years in current department or agency 39 40 13 4 2 2 0 81 6 288
2014 11 to 20 years in current department or agency 32 42 18 9 0 0 0 74 9 89
2014 More than 20 years in current department or agency 35 42 13 3 0 7 0 83 3 31

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 19 38 24 10 1 2 35 27 365
2018 3 to 10 years in current department or agency 12 27 40 13 8 0 0 21 39 169
2018 11 to 20 years in current department or agency 16 33 28 15 6 1 1 22 49 80
2018 More than 20 years in current department or agency 15 22 46 17 0 0 0 17 37 17
2017 Less than 3 years in current department or agency 8 21 33 23 11 1 2 35 31 382
2017 3 to 10 years in current department or agency 11 28 32 18 6 1 6 25 41 189
2017 11 to 20 years in current department or agency 23 20 34 11 5 2 5 17 46 102
2017 More than 20 years in current department or agency 8 31 19 26 4 3 8 34 45 26
2014 Less than 3 years in current department or agency 2 20 39 23 9 3 5 34 24 213
2014 3 to 10 years in current department or agency 6 24 38 19 10 1 2 30 31 287
2014 11 to 20 years in current department or agency 11 33 36 11 6 1 2 17 45 90
2014 More than 20 years in current department or agency 6 26 51 14 3 0 0 17 32 31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 13 23 33 22 2 2 57 20 361
2018 3 to 10 years in current department or agency 7 12 29 29 22 1 0 52 19 170
2018 11 to 20 years in current department or agency 10 19 25 26 12 0 8 41 32 76
2018 More than 20 years in current department or agency 0 18 38 27 18 0 0 44 18 17
2017 Less than 3 years in current department or agency 5 9 22 31 25 3 5 61 14 382
2017 3 to 10 years in current department or agency 6 12 30 24 19 3 6 47 20 189
2017 11 to 20 years in current department or agency 13 10 27 20 18 5 7 43 26 102
2017 More than 20 years in current department or agency 4 19 20 22 15 0 20 47 29 26
2014 Less than 3 years in current department or agency 3 8 21 39 23 3 4 65 12 212
2014 3 to 10 years in current department or agency 5 14 24 33 18 1 4 54 21 286
2014 11 to 20 years in current department or agency 5 15 35 23 13 4 6 39 22 90
2014 More than 20 years in current department or agency 0 6 41 21 31 0 0 53 6 31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 16 30 30 16 2 1 48 21 364
2018 3 to 10 years in current department or agency 6 14 34 27 18 2 1 45 20 169
2018 11 to 20 years in current department or agency 14 21 23 18 17 1 5 38 37 80
2018 More than 20 years in current department or agency 0 0 66 28 0 0 6 30 0 17
2017 Less than 3 years in current department or agency 8 11 25 28 19 2 6 52 21 378
2017 3 to 10 years in current department or agency 10 16 33 21 12 1 7 36 29 189
2017 11 to 20 years in current department or agency 12 20 29 16 14 0 10 32 35 102
2017 More than 20 years in current department or agency 21 15 22 19 15 0 8 36 39 26
2014 Less than 3 years in current department or agency 8 12 30 27 18 2 3 47 21 212
2014 3 to 10 years in current department or agency 12 17 27 27 13 1 3 41 30 287
2014 11 to 20 years in current department or agency 9 16 40 13 15 4 2 30 28 90
2014 More than 20 years in current department or agency 3 26 33 22 9 6 0 34 31 31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 20 32 22 15 1 1 38 30 363
2018 3 to 10 years in current department or agency 7 23 38 22 10 0 0 32 30 166
2018 11 to 20 years in current department or agency 10 29 34 13 11 0 4 25 40 80
2018 More than 20 years in current department or agency 6 32 29 34 0 0 0 34 37 17
2017 Less than 3 years in current department or agency 8 17 33 23 15 1 3 39 27 379
2017 3 to 10 years in current department or agency 8 23 36 21 7 0 5 30 33 186
2017 11 to 20 years in current department or agency 13 24 37 13 6 0 7 20 40 100
2017 More than 20 years in current department or agency 12 15 46 15 4 0 8 21 29 26
2014 Less than 3 years in current department or agency 6 16 41 21 12 2 2 34 23 213
2014 3 to 10 years in current department or agency 6 20 39 25 9 0 1 34 26 286
2014 11 to 20 years in current department or agency 8 20 41 16 10 2 3 27 29 90
2014 More than 20 years in current department or agency 3 20 36 32 10 0 0 42 23 30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 17 34 21 17 1 2 38 26 365
2018 3 to 10 years in current department or agency 13 29 29 19 10 0 0 29 42 167
2018 11 to 20 years in current department or agency 13 28 26 14 13 2 4 29 44 80
2018 More than 20 years in current department or agency 6 27 57 6 5 0 0 11 32 17
2017 Less than 3 years in current department or agency 8 16 29 20 20 2 5 42 26 382
2017 3 to 10 years in current department or agency 13 23 27 20 11 0 6 32 38 189
2017 11 to 20 years in current department or agency 15 22 29 14 9 1 10 26 41 103
2017 More than 20 years in current department or agency 8 31 38 15 0 0 8 16 42 26
2014 Less than 3 years in current department or agency 9 19 28 19 16 5 5 39 30 212
2014 3 to 10 years in current department or agency 15 22 27 19 12 0 4 33 39 286
2014 11 to 20 years in current department or agency 16 33 24 10 11 0 5 22 52 90
2014 More than 20 years in current department or agency 3 26 32 26 13 0 0 39 29 31

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 18 26 23 20 2 2 44 29 362
2018 3 to 10 years in current department or agency 8 21 29 21 19 0 2 41 30 168
2018 11 to 20 years in current department or agency 23 17 21 15 20 0 5 36 42 80
2018 More than 20 years in current department or agency 17 21 43 19 0 0 0 19 38 17
2017 Less than 3 years in current department or agency 8 16 26 21 17 8 4 44 27 382
2017 3 to 10 years in current department or agency 10 19 23 25 14 2 8 42 32 189
2017 11 to 20 years in current department or agency 12 26 28 15 12 0 6 30 41 103
2017 More than 20 years in current department or agency 8 20 27 22 11 0 12 37 32 26
2014 Less than 3 years in current department or agency 5 13 24 30 18 6 4 54 20 212
2014 3 to 10 years in current department or agency 5 14 31 27 18 1 5 47 20 287
2014 11 to 20 years in current department or agency 7 14 30 30 14 0 6 46 23 90
2014 More than 20 years in current department or agency 0 3 21 42 28 0 6 75 3 31

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 17 33 23 20 1 1 44 22 362
2018 3 to 10 years in current department or agency 6 14 41 25 13 0 1 38 20 169
2018 11 to 20 years in current department or agency 11 22 31 20 10 2 4 32 35 80
2018 More than 20 years in current department or agency 0 17 55 19 0 9 0 21 19 17
2017 Less than 3 years in current department or agency 8 12 25 27 18 4 6 49 23 381
2017 3 to 10 years in current department or agency 7 17 36 19 13 3 5 34 26 189
2017 11 to 20 years in current department or agency 7 15 30 26 12 2 8 42 24 101
2017 More than 20 years in current department or agency 9 28 19 19 12 0 13 36 42 25
2014 Less than 3 years in current department or agency 4 16 31 26 16 4 3 45 22 213
2014 3 to 10 years in current department or agency 7 15 32 24 15 2 5 42 23 287
2014 11 to 20 years in current department or agency 3 14 45 17 13 2 5 32 19 90
2014 More than 20 years in current department or agency 0 29 40 13 18 0 0 31 29 31

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 28 5 9 3 1 0 82 12 361
2018 3 to 10 years in current department or agency 52 25 9 9 5 0 0 77 14 168
2018 11 to 20 years in current department or agency 48 33 9 5 5 0 0 81 10 81
2018 More than 20 years in current department or agency 51 38 6 5 0 0 0 90 5 17
2017 Less than 3 years in current department or agency 62 25 5 4 2 1 0 89 6 382
2017 3 to 10 years in current department or agency 45 33 7 9 6 0 1 78 15 188
2017 11 to 20 years in current department or agency 47 29 9 7 9 0 0 76 16 102
2017 More than 20 years in current department or agency 58 27 4 7 4 0 0 85 11 26
2014 Less than 3 years in current department or agency 53 29 6 5 4 2 1 85 9 213
2014 3 to 10 years in current department or agency 46 27 11 8 8 1 0 73 16 288
2014 11 to 20 years in current department or agency 46 33 5 9 7 1 0 80 15 90
2014 More than 20 years in current department or agency 51 40 9 0 0 0 0 91 0 31

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 30 4 4 2 0 0 91 6 362
2018 3 to 10 years in current department or agency 56 30 5 7 1 0 0 86 8 166
2018 11 to 20 years in current department or agency 45 37 13 2 3 0 0 82 5 81
2018 More than 20 years in current department or agency 58 27 15 0 0 0 0 85 0 17
2017 Less than 3 years in current department or agency 67 25 3 5 0 1 0 93 5 380
2017 3 to 10 years in current department or agency 54 32 5 5 3 0 1 87 8 188
2017 11 to 20 years in current department or agency 44 37 9 7 2 0 1 82 9 103
2017 More than 20 years in current department or agency 64 32 0 4 0 0 0 96 4 26
2014 Less than 3 years in current department or agency 64 29 2 3 1 0 0 93 5 213
2014 3 to 10 years in current department or agency 50 34 8 5 3 0 0 84 8 287
2014 11 to 20 years in current department or agency 45 39 7 9 0 0 0 85 9 90
2014 More than 20 years in current department or agency 40 50 3 6 0 0 0 91 6 31

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 31 9 4 1 1 0 86 5 363
2018 3 to 10 years in current department or agency 54 28 13 5 0 0 0 82 5 168
2018 11 to 20 years in current department or agency 39 43 11 4 3 0 0 83 7 81
2018 More than 20 years in current department or agency 52 37 6 5 0 0 0 90 5 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 29 12 5 1 5 0 81 7 364
2018 3 to 10 years in current department or agency 46 31 14 4 2 2 0 79 7 169
2018 11 to 20 years in current department or agency 38 40 16 0 4 2 0 80 4 80
2018 More than 20 years in current department or agency 40 45 15 0 0 0 0 85 0 17
2017 Less than 3 years in current department or agency 45 33 10 2 2 7 0 85 4 382
2017 3 to 10 years in current department or agency 39 32 16 4 3 6 0 75 7 188
2017 11 to 20 years in current department or agency 40 30 13 4 9 3 1 73 13 102
2017 More than 20 years in current department or agency 50 35 4 0 4 8 0 92 4 26
2014 Less than 3 years in current department or agency 46 27 13 4 1 8 0 80 6 213
2014 3 to 10 years in current department or agency 43 35 12 4 1 4 1 82 6 288
2014 11 to 20 years in current department or agency 40 38 18 1 1 2 0 80 2 90
2014 More than 20 years in current department or agency 45 31 6 3 0 13 3 89 4 31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 37 9 3 1 1 0 87 4 362
2018 3 to 10 years in current department or agency 41 40 13 4 2 1 0 81 6 170
2018 11 to 20 years in current department or agency 35 47 9 4 4 1 0 83 8 81
2018 More than 20 years in current department or agency 41 40 19 0 0 0 0 81 0 17
2017 Less than 3 years in current department or agency 49 39 7 2 0 2 0 90 3 382
2017 3 to 10 years in current department or agency 41 38 11 5 1 4 0 82 7 189
2017 11 to 20 years in current department or agency 44 38 9 2 5 3 0 84 7 103
2017 More than 20 years in current department or agency 54 31 3 4 0 8 0 92 4 26
2014 Less than 3 years in current department or agency 54 30 8 4 1 3 0 86 6 213
2014 3 to 10 years in current department or agency 44 39 10 4 2 3 0 85 5 288
2014 11 to 20 years in current department or agency 48 34 14 1 1 1 0 83 3 90
2014 More than 20 years in current department or agency 48 28 15 3 0 6 0 81 3 31

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 29 5 1 1 0 0 93 2 363
2018 3 to 10 years in current department or agency 52 34 10 3 1 0 0 86 4 170
2018 11 to 20 years in current department or agency 42 39 11 4 4 0 0 82 8 81
2018 More than 20 years in current department or agency 45 40 15 0 0 0 0 85 0 17
2017 Less than 3 years in current department or agency 67 29 2 1 0 1 0 97 1 381
2017 3 to 10 years in current department or agency 51 33 5 8 2 1 1 85 10 187
2017 11 to 20 years in current department or agency 43 39 8 6 5 0 0 82 11 103
2017 More than 20 years in current department or agency 57 32 7 4 0 0 0 89 4 26
2014 Less than 3 years in current department or agency 71 20 4 4 1 0 0 91 5 213
2014 3 to 10 years in current department or agency 54 33 7 3 2 1 0 88 5 288
2014 11 to 20 years in current department or agency 54 30 10 4 1 1 0 85 5 90
2014 More than 20 years in current department or agency 64 33 3 0 0 0 0 97 0 31

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 28 13 8 3 8 7 73 12 364
2018 3 to 10 years in current department or agency 33 31 16 12 3 4 1 67 16 168
2018 11 to 20 years in current department or agency 28 35 24 5 5 0 3 64 10 81
2018 More than 20 years in current department or agency 41 23 36 0 0 0 0 64 0 17
2017 Less than 3 years in current department or agency 36 27 9 5 1 12 9 80 8 382
2017 3 to 10 years in current department or agency 34 31 12 9 7 1 6 70 17 188
2017 11 to 20 years in current department or agency 33 32 14 11 9 1 1 65 20 102
2017 More than 20 years in current department or agency 53 15 12 8 4 4 4 74 13 25
2014 Less than 3 years in current department or agency 39 24 12 2 3 11 8 78 7 213
2014 3 to 10 years in current department or agency 35 29 14 9 6 3 3 69 17 288
2014 11 to 20 years in current department or agency 23 36 21 7 6 6 2 64 13 89
2014 More than 20 years in current department or agency 41 36 14 9 0 0 0 77 9 31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 28 11 11 6 3 1 72 17 363
2018 3 to 10 years in current department or agency 37 41 9 7 2 2 1 81 10 169
2018 11 to 20 years in current department or agency 33 32 25 7 3 1 0 65 10 79
2018 More than 20 years in current department or agency 39 23 21 11 0 0 6 66 11 17
2017 Less than 3 years in current department or agency 45 32 8 6 2 6 1 82 9 381
2017 3 to 10 years in current department or agency 40 32 14 9 3 3 1 74 12 189
2017 11 to 20 years in current department or agency 33 36 14 7 4 6 1 74 11 103
2017 More than 20 years in current department or agency 50 35 8 7 0 0 0 85 7 26
2014 Less than 3 years in current department or agency 50 30 5 9 2 3 1 84 11 213
2014 3 to 10 years in current department or agency 44 35 8 7 3 1 2 81 11 288
2014 11 to 20 years in current department or agency 29 41 9 7 7 3 3 75 15 90
2014 More than 20 years in current department or agency 43 41 9 3 3 0 0 85 6 31

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 14 8 1 2 0 76 9 361
2018 3 to 10 years in current department or agency 42 34 15 6 3 0 0 76 9 168
2018 11 to 20 years in current department or agency 35 36 20 6 3 1 0 71 9 81
2018 More than 20 years in current department or agency 41 39 19 0 0 0 0 81 0 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 20 17 10 8 15 5 55 24 363
2018 3 to 10 years in current department or agency 22 20 20 14 12 7 4 48 30 169
2018 11 to 20 years in current department or agency 20 20 18 15 13 10 3 47 33 80
2018 More than 20 years in current department or agency 29 0 40 19 0 12 0 33 22 17
2017 Less than 3 years in current department or agency 22 19 17 9 7 19 7 55 22 382
2017 3 to 10 years in current department or agency 18 19 19 12 15 14 4 45 33 189
2017 11 to 20 years in current department or agency 16 23 23 12 11 10 4 47 26 102
2017 More than 20 years in current department or agency 30 8 23 0 11 15 12 53 15 26
2014 Less than 3 years in current department or agency 19 15 18 15 8 17 8 44 31 213
2014 3 to 10 years in current department or agency 14 21 18 15 14 11 7 43 35 288
2014 11 to 20 years in current department or agency 13 21 22 12 13 15 4 41 31 90
2014 More than 20 years in current department or agency 12 47 12 6 3 13 6 73 12 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 91 364
2018 3 to 10 years in current department or agency 8 92 171
2018 11 to 20 years in current department or agency 14 86 81
2018 More than 20 years in current department or agency 0 100 16

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 34
2018 3 to 10 years in current department or agency 51 15
2018 11 to 20 years in current department or agency 60 12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 34

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 34

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34
2018 3 to 10 years in current department or agency 0 15
2018 11 to 20 years in current department or agency 0 12

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 34
2018 3 to 10 years in current department or agency 35 15
2018 11 to 20 years in current department or agency 46 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 34

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 34
2018 3 to 10 years in current department or agency 41 15
2018 11 to 20 years in current department or agency 41 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 34

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34
2018 3 to 10 years in current department or agency 41 15
2018 11 to 20 years in current department or agency 44 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34
2018 3 to 10 years in current department or agency 52 15
2018 11 to 20 years in current department or agency 51 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 34

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34
2018 3 to 10 years in current department or agency 0 15
2018 11 to 20 years in current department or agency 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 34
2018 3 to 10 years in current department or agency 45 15
2018 11 to 20 years in current department or agency 54 12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 34

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 34
2018 3 to 10 years in current department or agency 34 15
2018 11 to 20 years in current department or agency 39 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 34

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 34

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 34

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 34

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 34

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 34
2018 3 to 10 years in current department or agency 0 15
2018 11 to 20 years in current department or agency 0 11

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 34

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 34

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 34
2018 3 to 10 years in current department or agency 32 15
2018 11 to 20 years in current department or agency 55 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34
2018 3 to 10 years in current department or agency 0 15
2018 11 to 20 years in current department or agency 0 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34
2018 3 to 10 years in current department or agency 34 15
2018 11 to 20 years in current department or agency 55 11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 12 17 2 2 34 10 63 7 365
2018 3 to 10 years in current department or agency 23 20 24 6 2 19 6 57 11 171
2018 11 to 20 years in current department or agency 21 29 22 5 6 11 6 61 13 80
2018 More than 20 years in current department or agency 31 9 18 6 0 32 5 63 9 17
2017 Less than 3 years in current department or agency 17 12 11 1 1 43 15 68 7 382
2017 3 to 10 years in current department or agency 21 20 18 5 5 21 11 59 15 189
2017 11 to 20 years in current department or agency 19 23 16 2 6 25 9 64 12 102
2017 More than 20 years in current department or agency 34 21 8 3 8 19 8 74 15 26
2014 Less than 3 years in current department or agency 20 12 11 3 2 37 15 66 10 213
2014 3 to 10 years in current department or agency 15 17 18 3 3 34 9 57 12 288
2014 11 to 20 years in current department or agency 14 25 13 7 6 26 9 60 19 90
2014 More than 20 years in current department or agency 32 16 19 3 3 17 10 66 8 31

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 28 16 3 1 13 1 77 5 365
2018 3 to 10 years in current department or agency 38 34 15 4 3 5 1 77 8 170
2018 11 to 20 years in current department or agency 30 40 19 2 4 4 0 73 7 81
2018 More than 20 years in current department or agency 35 23 21 0 0 20 0 74 0 17
2017 Less than 3 years in current department or agency 33 28 12 2 2 21 3 80 5 380
2017 3 to 10 years in current department or agency 33 30 19 7 4 6 1 68 12 189
2017 11 to 20 years in current department or agency 33 34 14 3 5 10 2 76 9 102
2017 More than 20 years in current department or agency 50 21 8 7 4 10 0 79 13 26
2014 Less than 3 years in current department or agency 32 27 11 2 2 20 5 79 6 213
2014 3 to 10 years in current department or agency 24 33 14 5 4 18 3 72 11 288
2014 11 to 20 years in current department or agency 27 37 18 4 6 8 0 70 11 90
2014 More than 20 years in current department or agency 44 21 15 3 0 13 3 78 4 31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 94 366
2018 3 to 10 years in current department or agency 5 95 169

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 24

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 24

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 24

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 23

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 23

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 23

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 23

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 23

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 23

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 24

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 24

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 24

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 24

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 24

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 24

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 24

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 24

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 11 15 1 1 39 9 67 3 364
2018 3 to 10 years in current department or agency 25 20 24 1 1 23 6 63 3 171
2018 11 to 20 years in current department or agency 22 27 21 2 3 19 6 66 6 80
2018 More than 20 years in current department or agency 35 10 24 0 0 26 5 66 0 17
2017 Less than 3 years in current department or agency 15 13 8 0 0 49 15 77 2 380
2017 3 to 10 years in current department or agency 21 15 14 4 3 35 9 64 12 188
2017 11 to 20 years in current department or agency 20 21 19 1 2 27 10 65 5 103
2017 More than 20 years in current department or agency 31 17 22 0 0 22 8 68 0 26
2014 Less than 3 years in current department or agency 19 10 13 0 2 42 14 66 6 213
2014 3 to 10 years in current department or agency 14 9 19 2 1 41 13 51 7 288
2014 11 to 20 years in current department or agency 13 23 15 1 5 32 11 64 10 90
2014 More than 20 years in current department or agency 28 18 25 0 0 23 7 65 0 31

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 28 14 2 1 14 2 80 4 365
2018 3 to 10 years in current department or agency 40 30 16 2 3 7 1 77 5 168
2018 11 to 20 years in current department or agency 34 35 20 5 1 4 0 72 7 81
2018 More than 20 years in current department or agency 35 24 26 0 0 15 0 70 0 17
2017 Less than 3 years in current department or agency 33 29 10 2 0 21 4 84 3 380
2017 3 to 10 years in current department or agency 38 29 13 5 2 11 2 77 9 186
2017 11 to 20 years in current department or agency 27 31 20 0 3 17 2 72 4 101
2017 More than 20 years in current department or agency 46 8 31 4 0 10 0 61 4 26
2014 Less than 3 years in current department or agency 36 22 12 0 2 21 7 80 3 213
2014 3 to 10 years in current department or agency 30 27 18 1 2 20 4 73 3 288
2014 11 to 20 years in current department or agency 36 28 16 3 2 12 3 75 6 90
2014 More than 20 years in current department or agency 34 24 18 0 0 20 3 76 0 31
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 71 20 4 2 2 1 0 91 4 361
2018 3 to 10 years in current department or agency 65 25 6 2 2 1 0 91 3 167
2018 11 to 20 years in current department or agency 56 29 7 2 6 0 0 86 8 81
2018 More than 20 years in current department or agency 70 19 5 6 0 0 0 90 6 17
2017 Less than 3 years in current department or agency 66 23 5 4 0 1 0 90 4 381
2017 3 to 10 years in current department or agency 59 25 6 4 4 2 1 86 9 189
2017 11 to 20 years in current department or agency 51 23 12 3 9 2 1 75 12 103
2017 More than 20 years in current department or agency 66 23 4 7 0 0 0 89 7 26

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 41 12 6 1 2 0 81 7 366
2018 3 to 10 years in current department or agency 44 39 10 6 1 1 0 83 7 170
2018 11 to 20 years in current department or agency 30 47 16 2 3 0 2 79 5 81
2018 More than 20 years in current department or agency 44 36 15 5 0 0 0 80 5 17
2017 Less than 3 years in current department or agency 31 46 11 6 3 3 1 79 9 382
2017 3 to 10 years in current department or agency 34 41 13 4 4 3 0 78 8 188
2017 11 to 20 years in current department or agency 27 48 14 4 5 1 1 76 9 102
2017 More than 20 years in current department or agency 44 34 11 7 3 0 0 78 11 26

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 39 13 11 3 2 0 72 15 366
2018 3 to 10 years in current department or agency 32 33 18 11 6 0 1 65 17 169
2018 11 to 20 years in current department or agency 26 39 20 6 8 0 1 66 14 81
2018 More than 20 years in current department or agency 40 30 10 10 9 0 0 70 19 17
2017 Less than 3 years in current department or agency 27 39 16 11 5 1 0 67 16 381
2017 3 to 10 years in current department or agency 22 38 14 17 6 2 1 62 24 189
2017 11 to 20 years in current department or agency 22 37 17 11 8 4 1 62 20 103
2017 More than 20 years in current department or agency 32 32 17 19 0 0 0 64 19 25

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 31 21 12 10 1 1 57 21 363
2018 3 to 10 years in current department or agency 28 37 22 6 5 0 2 66 11 170
2018 11 to 20 years in current department or agency 30 29 26 7 6 0 2 60 13 81
2018 More than 20 years in current department or agency 36 45 0 6 6 0 7 88 12 17
2017 Less than 3 years in current department or agency 24 32 22 9 11 0 2 57 21 382
2017 3 to 10 years in current department or agency 29 28 15 12 12 1 3 59 25 187
2017 11 to 20 years in current department or agency 31 21 21 13 7 1 7 56 21 103
2017 More than 20 years in current department or agency 41 15 27 8 0 0 8 62 9 26

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 25 33 16 12 0 0 39 28 365
2018 3 to 10 years in current department or agency 12 21 36 20 11 0 0 33 31 171
2018 11 to 20 years in current department or agency 12 27 32 15 10 0 3 40 26 80
2018 More than 20 years in current department or agency 22 22 33 11 12 0 0 44 23 17
2017 Less than 3 years in current department or agency 17 25 33 16 9 0 1 42 25 382
2017 3 to 10 years in current department or agency 17 25 27 16 14 1 1 42 31 189
2017 11 to 20 years in current department or agency 13 25 27 20 12 0 3 40 32 103
2017 More than 20 years in current department or agency 23 31 27 12 4 0 4 56 16 26

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 32 25 14 10 1 1 50 25 360
2018 3 to 10 years in current department or agency 13 25 34 17 11 0 1 38 28 170
2018 11 to 20 years in current department or agency 13 30 31 14 9 1 2 44 23 80
2018 More than 20 years in current department or agency 16 6 45 21 6 0 6 24 28 17
2017 Less than 3 years in current department or agency 24 29 26 12 8 0 1 54 20 382
2017 3 to 10 years in current department or agency 21 23 28 14 13 1 1 44 27 186
2017 11 to 20 years in current department or agency 12 25 31 18 11 0 3 38 30 102
2017 More than 20 years in current department or agency 28 31 12 18 3 0 7 63 23 26

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 29 24 15 10 1 0 51 25 365
2018 3 to 10 years in current department or agency 14 26 25 14 19 0 2 41 34 169
2018 11 to 20 years in current department or agency 11 33 26 9 17 1 3 46 28 81
2018 More than 20 years in current department or agency 31 6 52 10 0 0 0 37 10 17
2017 Less than 3 years in current department or agency 27 23 25 14 9 0 2 51 23 381
2017 3 to 10 years in current department or agency 21 20 19 22 15 2 1 42 38 189
2017 11 to 20 years in current department or agency 15 26 21 22 12 0 3 43 36 102
2017 More than 20 years in current department or agency 22 24 23 19 8 0 4 49 28 26

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 26 20 10 8 1 2 61 19 363
2018 3 to 10 years in current department or agency 27 30 21 14 7 1 1 57 21 171
2018 11 to 20 years in current department or agency 29 31 17 9 9 0 4 63 18 81
2018 More than 20 years in current department or agency 27 18 43 6 6 0 0 45 12 17
2017 Less than 3 years in current department or agency 31 28 20 10 8 0 3 61 18 382
2017 3 to 10 years in current department or agency 32 23 20 9 8 2 6 60 19 189
2017 11 to 20 years in current department or agency 33 24 21 7 8 0 6 61 17 102
2017 More than 20 years in current department or agency 42 27 8 11 0 0 12 78 13 26

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 29 21 15 11 0 0 54 26 365
2018 3 to 10 years in current department or agency 21 30 21 18 9 0 0 52 27 171
2018 11 to 20 years in current department or agency 22 31 22 11 12 0 2 54 23 81
2018 More than 20 years in current department or agency 30 15 35 14 6 0 0 45 20 17
2017 Less than 3 years in current department or agency 24 28 25 14 8 0 0 52 22 382
2017 3 to 10 years in current department or agency 25 26 24 16 8 1 1 52 24 189
2017 11 to 20 years in current department or agency 24 22 31 12 8 1 2 48 20 103
2017 More than 20 years in current department or agency 38 32 23 3 4 0 0 70 7 26

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 38 20 6 4 1 1 70 10 365
2018 3 to 10 years in current department or agency 30 38 22 7 3 0 1 68 10 169
2018 11 to 20 years in current department or agency 24 38 27 3 4 1 3 65 7 81
2018 More than 20 years in current department or agency 42 32 26 0 0 0 0 74 0 17
2017 Less than 3 years in current department or agency 39 34 17 5 3 0 1 74 8 382
2017 3 to 10 years in current department or agency 33 32 17 9 7 1 2 67 16 188
2017 11 to 20 years in current department or agency 28 39 16 9 5 1 2 69 14 103
2017 More than 20 years in current department or agency 51 14 20 7 0 0 8 71 8 26

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 35 23 11 4 1 1 61 16 364
2018 3 to 10 years in current department or agency 16 37 28 11 7 0 1 54 18 169
2018 11 to 20 years in current department or agency 15 32 36 8 6 1 2 49 15 81
2018 More than 20 years in current department or agency 29 22 23 26 0 0 0 51 26 17
2017 Less than 3 years in current department or agency 31 34 19 10 5 0 1 66 14 381
2017 3 to 10 years in current department or agency 20 34 23 14 7 1 1 55 21 189
2017 11 to 20 years in current department or agency 19 28 25 19 7 0 2 48 27 103
2017 More than 20 years in current department or agency 34 46 12 4 0 0 4 83 4 26

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 33 20 8 4 1 0 67 13 366
2018 3 to 10 years in current department or agency 34 37 13 10 5 0 1 72 15 167
2018 11 to 20 years in current department or agency 27 42 19 5 4 0 3 71 10 81
2018 More than 20 years in current department or agency 37 39 9 15 0 0 0 76 15 17
2017 Less than 3 years in current department or agency 37 31 18 8 5 0 1 69 13 382
2017 3 to 10 years in current department or agency 34 36 18 7 4 1 0 70 11 189
2017 11 to 20 years in current department or agency 27 34 20 10 4 1 4 64 14 103
2017 More than 20 years in current department or agency 38 39 15 4 0 0 4 80 4 26

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 33 18 12 3 1 0 67 14 361
2018 3 to 10 years in current department or agency 40 33 20 4 3 0 0 72 7 167
2018 11 to 20 years in current department or agency 32 33 20 11 1 1 2 68 12 80
2018 More than 20 years in current department or agency 55 23 16 0 6 0 0 78 6 17
2017 Less than 3 years in current department or agency 40 36 14 5 2 1 1 78 8 381
2017 3 to 10 years in current department or agency 39 30 19 7 3 1 2 70 11 188
2017 11 to 20 years in current department or agency 31 35 23 5 3 1 2 69 8 103
2017 More than 20 years in current department or agency 50 15 31 0 0 0 4 68 0 26

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 25 14 5 5 1 1 76 10 366
2018 3 to 10 years in current department or agency 52 23 13 6 5 0 1 76 11 166
2018 11 to 20 years in current department or agency 43 25 17 5 7 0 3 70 12 80
2018 More than 20 years in current department or agency 65 15 19 0 0 0 0 81 0 17
2017 Less than 3 years in current department or agency 58 22 9 5 3 0 3 82 8 380
2017 3 to 10 years in current department or agency 54 23 15 5 2 1 1 78 7 188
2017 11 to 20 years in current department or agency 49 19 20 5 1 0 7 72 6 101
2017 More than 20 years in current department or agency 56 22 3 4 7 0 8 85 11 26

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 16 6 1 1 1 4 92 2 363
2018 3 to 10 years in current department or agency 77 11 5 3 1 0 3 91 4 167
2018 11 to 20 years in current department or agency 61 14 14 0 2 0 8 82 2 81
2018 More than 20 years in current department or agency 95 0 0 5 0 0 0 95 5 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 80 9 4 2 1 1 3 93 3 365
2018 3 to 10 years in current department or agency 82 8 4 2 3 0 2 92 4 168
2018 11 to 20 years in current department or agency 69 13 4 3 5 0 6 87 9 81
2018 More than 20 years in current department or agency 94 6 0 0 0 0 0 100 0 17
2017 Less than 3 years in current department or agency 82 7 2 2 0 1 4 95 3 381
2017 3 to 10 years in current department or agency 76 10 4 4 3 1 2 88 7 188
2017 11 to 20 years in current department or agency 65 13 7 5 2 2 7 85 7 103
2017 More than 20 years in current department or agency 85 4 0 4 0 0 8 96 4 26

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 23 8 3 1 1 1 87 5 363
2018 3 to 10 years in current department or agency 64 19 11 4 0 0 1 84 4 169
2018 11 to 20 years in current department or agency 45 33 12 5 1 0 4 81 6 81
2018 More than 20 years in current department or agency 79 21 0 0 0 0 0 100 0 17
2017 Less than 3 years in current department or agency 69 20 5 2 1 0 3 92 3 380
2017 3 to 10 years in current department or agency 63 22 9 4 1 1 2 87 4 189
2017 11 to 20 years in current department or agency 54 24 13 3 2 1 3 81 5 103
2017 More than 20 years in current department or agency 61 28 8 0 0 0 4 92 0 26

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 19 7 3 1 1 1 89 4 363
2018 3 to 10 years in current department or agency 67 13 11 4 3 0 1 81 8 170
2018 11 to 20 years in current department or agency 57 19 10 4 6 0 4 79 10 80
2018 More than 20 years in current department or agency 83 6 12 0 0 0 0 88 0 17
2017 Less than 3 years in current department or agency 73 13 6 3 1 0 3 89 5 382
2017 3 to 10 years in current department or agency 64 16 7 7 4 1 1 81 11 188
2017 11 to 20 years in current department or agency 60 15 10 8 5 0 3 77 13 103
2017 More than 20 years in current department or agency 81 12 0 4 0 0 4 96 4 26

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 10 4 2 1 1 28 91 4 356
2018 3 to 10 years in current department or agency 54 14 4 2 0 0 26 92 2 168
2018 11 to 20 years in current department or agency 52 18 4 1 0 0 25 93 1 81
2018 More than 20 years in current department or agency 55 11 0 6 0 6 22 92 8 17
2017 Less than 3 years in current department or agency 59 9 4 1 1 0 27 93 2 382
2017 3 to 10 years in current department or agency 59 13 4 1 1 1 20 93 3 189
2017 11 to 20 years in current department or agency 54 9 9 2 0 0 25 85 3 103
2017 More than 20 years in current department or agency 54 12 0 4 0 0 30 94 6 26

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 22 7 2 1 1 2 89 3 360
2018 3 to 10 years in current department or agency 66 19 7 0 0 1 7 92 1 169
2018 11 to 20 years in current department or agency 62 23 4 1 2 0 7 92 4 81
2018 More than 20 years in current department or agency 69 21 5 6 0 0 0 90 6 17
2017 Less than 3 years in current department or agency 71 14 6 2 0 0 5 90 3 379
2017 3 to 10 years in current department or agency 77 13 5 0 0 1 5 95 0 188
2017 11 to 20 years in current department or agency 65 19 6 2 2 0 7 90 4 103
2017 More than 20 years in current department or agency 62 16 15 0 0 0 7 84 0 26

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 10 4 5 5 1 2 86 10 362
2018 3 to 10 years in current department or agency 76 10 6 2 1 0 5 91 3 170
2018 11 to 20 years in current department or agency 77 11 1 1 0 0 10 97 1 81
2018 More than 20 years in current department or agency 94 6 0 0 0 0 0 100 0 17
2017 Less than 3 years in current department or agency 70 11 8 4 3 1 4 85 7 382
2017 3 to 10 years in current department or agency 78 10 5 1 0 1 5 93 2 189
2017 11 to 20 years in current department or agency 69 13 7 5 0 1 6 88 5 103
2017 More than 20 years in current department or agency 85 4 0 4 0 0 8 96 4 26

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 12 4 2 1 0 83 6 363
2018 3 to 10 years in current department or agency 58 23 13 2 0 0 3 84 2 170
2018 11 to 20 years in current department or agency 45 32 11 3 1 0 7 84 5 81
2018 More than 20 years in current department or agency 47 41 12 0 0 0 0 88 0 17
2017 Less than 3 years in current department or agency 57 26 8 5 1 1 3 86 6 380
2017 3 to 10 years in current department or agency 60 21 13 4 1 1 2 83 4 189
2017 11 to 20 years in current department or agency 53 27 14 1 2 0 4 83 3 103
2017 More than 20 years in current department or agency 68 19 8 0 0 0 4 91 0 25

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 33 32 14 7 0 0 47 21 364
2018 3 to 10 years in current department or agency 12 29 43 10 6 0 0 41 16 170
2018 11 to 20 years in current department or agency 11 26 45 12 7 0 0 36 19 79
2018 More than 20 years in current department or agency 11 38 30 20 0 0 0 50 20 17
2017 Less than 3 years in current department or agency 13 34 36 12 4 0 1 48 16 380
2017 3 to 10 years in current department or agency 9 26 38 17 9 0 0 36 26 189
2017 11 to 20 years in current department or agency 13 25 35 17 9 0 1 38 26 103
2017 More than 20 years in current department or agency 15 31 35 19 0 0 0 46 19 26

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 20 38 22 10 0 0 33 29 354
2018 3 to 10 years in current department or agency 8 20 37 24 11 0 0 34 28 168
2018 11 to 20 years in current department or agency 11 27 40 17 4 0 1 22 38 80
2018 More than 20 years in current department or agency 6 32 36 16 10 0 0 26 38 17
2017 Less than 3 years in current department or agency 4 21 39 24 12 0 0 36 25 381
2017 3 to 10 years in current department or agency 8 21 42 19 8 0 1 28 29 189
2017 11 to 20 years in current department or agency 5 29 36 24 3 0 3 28 35 102
2017 More than 20 years in current department or agency 4 19 47 16 15 0 0 30 23 26
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 27 23 10 6 3 1 31 69 365
2018 3 to 10 years in current department or agency 36 33 20 8 1 2 1 37 63 170
2018 11 to 20 years in current department or agency 45 32 11 7 1 3 1 47 53 81
2018 More than 20 years in current department or agency 35 43 10 0 6 6 0 37 63 17
2017 Less than 3 years in current department or agency 28 25 22 10 11 3 1 29 71 381
2017 3 to 10 years in current department or agency 36 24 20 6 9 3 1 38 62 189
2017 11 to 20 years in current department or agency 47 18 15 7 2 7 4 53 47 103
2017 More than 20 years in current department or agency 30 23 12 15 0 11 8 37 63 26

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 247
2018 3 to 10 years in current department or agency 19 103
2018 11 to 20 years in current department or agency 14 42
2018 More than 20 years in current department or agency 10 10
2017 Less than 3 years in current department or agency 26 256
2017 3 to 10 years in current department or agency 22 112
2017 11 to 20 years in current department or agency 17 44
2017 More than 20 years in current department or agency 25 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 247
2018 3 to 10 years in current department or agency 34 103
2018 11 to 20 years in current department or agency 27 42
2018 More than 20 years in current department or agency 0 10
2017 Less than 3 years in current department or agency 42 256
2017 3 to 10 years in current department or agency 33 112
2017 11 to 20 years in current department or agency 16 44
2017 More than 20 years in current department or agency 8 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 247
2018 3 to 10 years in current department or agency 18 103
2018 11 to 20 years in current department or agency 23 42
2018 More than 20 years in current department or agency 0 10
2017 Less than 3 years in current department or agency 21 256
2017 3 to 10 years in current department or agency 18 112
2017 11 to 20 years in current department or agency 11 44
2017 More than 20 years in current department or agency 16 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 247
2018 3 to 10 years in current department or agency 48 103
2018 11 to 20 years in current department or agency 38 42
2018 More than 20 years in current department or agency 63 10
2017 Less than 3 years in current department or agency 41 256
2017 3 to 10 years in current department or agency 57 112
2017 11 to 20 years in current department or agency 50 44
2017 More than 20 years in current department or agency 53 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 247
2018 3 to 10 years in current department or agency 7 103
2018 11 to 20 years in current department or agency 0 42
2018 More than 20 years in current department or agency 0 10
2017 Less than 3 years in current department or agency 5 256
2017 3 to 10 years in current department or agency 9 112
2017 11 to 20 years in current department or agency 0 44
2017 More than 20 years in current department or agency 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 247
2018 3 to 10 years in current department or agency 25 103
2018 11 to 20 years in current department or agency 23 42
2018 More than 20 years in current department or agency 0 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 247
2018 3 to 10 years in current department or agency 28 103
2018 11 to 20 years in current department or agency 32 42
2018 More than 20 years in current department or agency 30 10
2017 Less than 3 years in current department or agency 39 256
2017 3 to 10 years in current department or agency 39 112
2017 11 to 20 years in current department or agency 42 44
2017 More than 20 years in current department or agency 30 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 48 25 9 4 9 238
2018 3 to 10 years in current department or agency 9 52 18 7 6 9 95
2018 11 to 20 years in current department or agency 5 64 8 5 7 12 36
2018 More than 20 years in current department or agency 43 29 19 0 10 0 10
2017 Less than 3 years in current department or agency 5 50 22 9 3 11 252
2017 3 to 10 years in current department or agency 5 55 20 9 3 8 109
2017 11 to 20 years in current department or agency 12 61 7 9 4 7 44
2017 More than 20 years in current department or agency 15 70 7 0 0 8 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 64 247
2018 3 to 10 years in current department or agency 47 53 102
2018 11 to 20 years in current department or agency 52 48 41
2018 More than 20 years in current department or agency 26 74 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 20 16 9 6 1 4 68 15 364
2018 3 to 10 years in current department or agency 45 19 14 8 6 0 7 69 16 169
2018 11 to 20 years in current department or agency 44 19 13 7 13 0 5 66 21 80
2018 More than 20 years in current department or agency 64 17 7 0 12 0 0 81 12 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 24 18 20 15 2 6 42 39 245
2018 3 to 10 years in current department or agency 22 22 23 16 12 1 5 47 29 103
2018 11 to 20 years in current department or agency 20 26 16 3 12 0 24 60 19 42
2018 More than 20 years in current department or agency 19 18 26 10 10 0 18 45 23 10
2017 Less than 3 years in current department or agency 20 27 15 15 10 2 10 54 29 257
2017 3 to 10 years in current department or agency 17 25 14 22 15 0 7 45 40 113
2017 11 to 20 years in current department or agency 29 16 11 7 16 2 19 57 28 44
2017 More than 20 years in current department or agency 32 0 16 28 23 0 0 32 52 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 16 15 21 38 1 4 21 63 245
2018 3 to 10 years in current department or agency 6 16 17 18 34 3 5 24 57 102
2018 11 to 20 years in current department or agency 2 26 20 12 14 0 27 38 35 42
2018 More than 20 years in current department or agency 0 26 36 10 19 0 10 28 32 10
2017 Less than 3 years in current department or agency 3 14 14 23 34 3 9 19 65 257
2017 3 to 10 years in current department or agency 7 11 12 28 35 1 6 19 68 112
2017 11 to 20 years in current department or agency 2 13 19 21 29 2 14 19 59 44
2017 More than 20 years in current department or agency 24 7 16 23 30 0 0 31 53 13
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