2018 Public Service Employee Survey Results by Theme for Privy Council Office by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 46 10 4 1 0 0 85 6 98
2018 Non-visible minority 47 39 8 6 1 0 0 86 7 526
2017 Visible minority 38 47 11 2 2 1 0 85 3 113
2017 Non-visible minority 48 38 7 4 2 0 0 86 7 590
2014 Visible minority 38 31 15 8 8 0 0 69 16 73
2014 Non-visible minority 44 40 7 7 2 0 0 84 9 554
2011 Visible minority 38 39 11 7 5 0 0 77 12 74
2011 Non-visible minority 45 37 9 5 3 0 0 82 8 604
2008 Visible minority 60 31 4 4 2 0 0 91 5 55
2008 Non-visible minority 39 41 10 6 4 0 0 80 11 427

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 42 10 8 4 0 0 77 12 99
2018 Non-visible minority 44 37 10 7 3 0 0 80 10 527
2017 Visible minority 42 31 11 10 6 1 0 73 16 112
2017 Non-visible minority 44 38 9 5 5 0 0 81 10 587

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 34 5 2 1 0 0 91 3 99
2018 Non-visible minority 63 28 6 2 1 0 0 91 3 529
2017 Visible minority 55 34 8 2 1 0 0 90 2 113
2017 Non-visible minority 60 32 5 2 1 0 0 92 3 587
2014 Visible minority 66 17 13 3 2 0 0 83 4 73
2014 Non-visible minority 70 23 5 1 1 0 0 93 1 554
2011 Visible minority 65 23 5 6 1 0 0 88 7 75
2011 Non-visible minority 65 26 7 2 0 0 0 91 2 608

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 42 7 1 4 0 0 88 6 98
2018 Non-visible minority 56 30 7 5 2 0 0 86 7 531
2017 Visible minority 54 31 10 3 2 1 0 86 5 112
2017 Non-visible minority 52 36 6 5 2 0 0 87 7 586
2014 Visible minority 45 32 5 10 8 1 0 77 18 73
2014 Non-visible minority 51 36 7 3 3 0 0 87 6 553
2011 Visible minority 48 32 8 5 8 0 0 79 13 74
2011 Non-visible minority 51 36 6 4 2 0 0 88 6 607
2008 Visible minority 62 33 2 2 2 0 0 95 4 55
2008 Non-visible minority 44 43 7 4 2 0 0 87 6 427

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 30 15 6 5 1 0 75 10 102
2018 Non-visible minority 48 31 13 6 2 1 0 79 8 528
2017 Visible minority 47 30 14 3 4 1 0 78 7 112
2017 Non-visible minority 50 28 13 7 2 1 0 78 8 589
2014 Visible minority 41 29 13 8 7 0 2 71 15 73
2014 Non-visible minority 46 34 12 5 2 1 0 81 7 554
2011 Visible minority 36 35 15 5 8 1 0 72 13 75
2011 Non-visible minority 44 31 14 6 4 1 0 76 9 606

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 35 18 5 4 0 0 73 9 101
2018 Non-visible minority 47 34 12 5 2 0 0 81 7 523
2017 Visible minority 45 36 10 6 2 0 0 81 9 113
2017 Non-visible minority 52 30 11 5 2 0 0 83 7 585
2014 Visible minority 51 22 13 8 7 0 0 72 15 73
2014 Non-visible minority 49 33 11 5 2 0 0 82 7 553
2011 Visible minority 39 29 18 7 8 0 0 68 15 75
2011 Non-visible minority 47 32 12 6 3 0 0 79 9 603
2008 Visible minority 51 29 13 5 2 0 0 80 7 55
2008 Non-visible minority 40 38 14 5 3 0 0 78 8 426

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 25 20 7 5 3 0 67 12 101
2018 Non-visible minority 45 23 14 11 3 3 1 71 15 529
2017 Visible minority 32 32 13 12 6 4 1 67 20 113
2017 Non-visible minority 45 20 15 10 5 3 2 68 15 588
2014 Visible minority 41 24 13 11 12 0 0 64 23 73
2014 Non-visible minority 42 21 18 10 4 4 1 67 15 553
2011 Visible minority 35 24 11 13 13 4 0 61 27 75
2011 Non-visible minority 41 23 16 9 7 4 1 66 17 603
2008 Visible minority 36 24 11 9 7 9 4 69 19 55
2008 Non-visible minority 29 29 17 12 6 5 1 62 20 425
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 22 11 4 3 1 1 81 7 100
2018 Non-visible minority 57 28 8 4 2 2 1 87 6 529
2017 Visible minority 60 18 12 5 4 1 1 80 8 113
2017 Non-visible minority 56 26 8 5 3 1 1 84 8 590
2014 Visible minority 47 26 11 4 5 5 1 79 10 73
2014 Non-visible minority 53 26 10 4 3 2 1 83 7 554
2011 Visible minority 33 28 18 8 13 0 0 61 21 75
2011 Non-visible minority 51 26 10 6 4 2 0 80 10 606
2008 Visible minority 47 25 2 13 7 4 2 77 21 55
2008 Non-visible minority 45 29 9 7 5 3 0 77 13 427

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 25 15 7 1 0 0 77 8 100
2018 Non-visible minority 51 30 8 7 2 0 1 83 9 526
2017 Visible minority 52 27 12 7 2 0 0 79 9 113
2017 Non-visible minority 52 28 7 9 4 0 0 80 13 589
2014 Visible minority 36 43 6 5 9 0 0 79 15 73
2014 Non-visible minority 47 32 8 10 3 0 1 79 13 554
2011 Visible minority 33 30 17 6 12 1 0 64 19 75
2011 Non-visible minority 46 29 10 9 5 0 0 76 14 606
2008 Visible minority 49 24 5 7 15 0 0 73 22 55
2008 Non-visible minority 43 30 9 10 7 1 0 73 17 426

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 33 14 2 1 0 0 83 3 100
2018 Non-visible minority 59 27 8 4 2 0 0 86 6 528
2017 Visible minority 62 23 7 3 4 0 1 85 8 113
2017 Non-visible minority 59 23 8 6 4 0 0 82 10 587
2014 Visible minority 52 25 11 4 8 0 0 77 12 73
2014 Non-visible minority 53 28 8 7 3 0 0 82 10 552

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 33 11 4 5 7 0 78 10 102
2018 Non-visible minority 49 26 11 7 3 4 0 78 10 531
2017 Visible minority 42 24 9 7 4 13 1 77 12 113
2017 Non-visible minority 44 35 7 4 3 7 0 85 7 588
2014 Visible minority 47 26 6 4 8 7 1 80 13 73
2014 Non-visible minority 40 36 10 5 2 6 0 81 8 553
2011 Visible minority 28 28 17 5 13 8 0 61 20 75
2011 Non-visible minority 38 30 14 6 5 7 0 73 12 605

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 34 14 7 6 4 0 72 14 102
2018 Non-visible minority 48 28 12 6 4 1 0 77 11 529
2017 Visible minority 33 34 15 4 8 6 1 72 13 113
2017 Non-visible minority 46 34 9 6 3 2 0 82 9 588
2014 Visible minority 42 28 9 5 11 3 1 73 17 72
2014 Non-visible minority 43 34 13 5 3 2 0 79 8 554
2011 Visible minority 29 35 16 7 12 0 2 65 19 75
2011 Non-visible minority 36 33 15 6 7 3 0 72 13 605
2008 Visible minority 39 33 7 6 11 4 0 75 17 54
2008 Non-visible minority 36 35 13 8 6 1 0 72 15 426

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 28 20 7 6 6 2 65 14 102
2018 Non-visible minority 34 33 14 10 6 4 0 70 16 529
2017 Visible minority 31 34 14 7 7 5 1 70 15 113
2017 Non-visible minority 34 39 12 8 3 3 1 77 11 587
2014 Visible minority 27 43 12 8 4 4 1 74 13 73
2014 Non-visible minority 35 36 14 9 2 4 0 73 12 553
2011 Visible minority 17 40 19 6 9 7 2 62 17 75
2011 Non-visible minority 26 42 16 8 4 5 0 71 12 607
2008 Visible minority 24 44 13 11 5 4 0 70 17 55
2008 Non-visible minority 26 37 16 10 6 5 0 67 17 426

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 29 16 21 7 2 0 55 29 102
2018 Non-visible minority 27 33 15 14 9 2 0 62 23 530
2017 Visible minority 36 29 8 13 8 4 1 69 22 113
2017 Non-visible minority 27 39 13 12 6 3 0 68 18 588
2014 Visible minority 27 40 8 8 11 4 1 72 20 73
2014 Non-visible minority 25 40 16 14 4 2 0 66 18 552
2011 Visible minority 21 37 13 19 8 0 2 59 27 75
2011 Non-visible minority 23 39 14 15 7 2 0 63 23 605
2008 Visible minority 31 40 9 7 13 0 0 71 20 55
2008 Non-visible minority 20 43 13 12 10 2 0 65 22 425
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 39 14 11 3 0 0 71 14 99
2018 Non-visible minority 40 35 11 8 5 0 0 76 13 528
2017 Visible minority 40 33 16 3 6 1 1 74 9 113
2017 Non-visible minority 39 36 11 9 4 0 1 75 14 590
2014 Visible minority 32 28 14 12 12 2 0 61 25 73
2014 Non-visible minority 34 38 14 9 5 0 0 72 14 554
2011 Visible minority 23 40 14 10 11 1 2 64 22 75
2011 Non-visible minority 31 40 13 11 5 0 0 71 16 608

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 42 13 8 4 0 0 75 13 99
2018 Non-visible minority 36 41 10 8 4 0 0 77 12 528
2017 Visible minority 35 41 17 4 3 0 0 76 7 113
2017 Non-visible minority 31 44 10 10 4 0 0 76 14 590

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 18 26 14 12 14 4 37 32 100
2018 Non-visible minority 22 23 19 11 5 14 5 56 21 526
2017 Visible minority 19 23 15 12 8 18 4 54 26 113
2017 Non-visible minority 14 27 11 11 6 25 5 59 25 590
2014 Visible minority 15 28 17 7 11 20 3 56 23 73
2014 Non-visible minority 19 25 17 12 6 15 6 55 24 553

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 39 15 4 1 0 0 81 5 100
2018 Non-visible minority 50 29 9 8 2 0 1 81 10 527
2017 Visible minority 52 24 13 6 3 1 1 77 10 112
2017 Non-visible minority 48 32 8 7 4 1 1 81 11 590
2014 Visible minority 44 34 8 1 9 4 0 81 11 73
2014 Non-visible minority 43 37 9 9 2 0 0 80 11 554
2011 Visible minority 38 30 14 7 8 3 0 70 15 75
2011 Non-visible minority 41 34 10 10 4 0 0 76 14 606
2008 Visible minority 42 35 4 13 7 0 0 76 20 55
2008 Non-visible minority 32 37 11 11 8 0 1 69 19 427

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 41 7 6 10 7 6 73 19 17
2018 Non-visible minority 48 31 5 3 3 0 8 87 7 152
2017 Visible minority 38 24 9 0 5 17 8 82 6 24
2017 Non-visible minority 42 35 9 4 2 2 6 83 6 155
2014 Visible minority 50 9 9 10 9 12 0 67 22 10
2014 Non-visible minority 42 35 6 7 1 3 7 84 9 148

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 45 10 15 5 0 0 70 20 100
2018 Non-visible minority 31 42 11 11 3 0 2 75 14 528
2017 Visible minority 30 34 17 12 5 2 1 65 17 113
2017 Non-visible minority 34 36 13 11 4 0 1 71 15 590
2014 Visible minority 26 47 9 5 14 0 0 72 19 73
2014 Non-visible minority 35 41 11 10 2 0 1 76 12 554
2011 Visible minority 25 46 8 16 4 0 0 71 21 74
2011 Non-visible minority 31 42 13 8 3 1 2 75 11 606
2008 Visible minority 44 35 7 9 5 0 0 78 15 55
2008 Non-visible minority 35 38 13 8 5 0 2 73 13 425

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 43 8 5 2 0 0 84 7 99
2018 Non-visible minority 55 33 6 5 1 0 0 88 6 526
2017 Visible minority 48 37 9 4 2 0 0 85 6 113
2017 Non-visible minority 51 36 7 5 2 0 0 87 6 590
2014 Visible minority 40 34 9 10 8 0 0 73 18 73
2014 Non-visible minority 49 34 10 5 2 0 0 83 8 553
2011 Visible minority 47 29 4 12 8 0 0 75 20 75
2011 Non-visible minority 52 30 9 5 4 0 0 83 8 607
2008 Visible minority 55 31 7 7 0 0 0 85 7 55
2008 Non-visible minority 45 38 8 6 3 0 0 84 8 427

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 33 14 6 1 0 0 79 7 98
2018 Non-visible minority 58 34 4 3 1 0 0 92 4 524
2017 Visible minority 48 37 6 5 3 0 0 86 8 112
2017 Non-visible minority 56 34 5 4 1 0 0 90 5 590
2014 Visible minority 44 37 3 9 7 0 0 80 17 73
2014 Non-visible minority 57 30 7 4 2 0 0 87 6 554
2011 Visible minority 46 35 3 10 7 0 0 81 17 75
2011 Non-visible minority 54 32 8 4 3 0 0 85 7 607
2008 Visible minority 48 35 11 4 2 0 0 83 6 54
2008 Non-visible minority 48 40 5 4 3 0 0 88 7 426

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 30 13 15 13 7 0 56 30 102
2018 Non-visible minority 30 33 15 12 6 3 1 66 18 527
2017 Visible minority 30 25 12 12 12 9 0 61 26 113
2017 Non-visible minority 31 35 11 10 6 6 1 71 17 590
2014 Visible minority 26 35 8 12 12 7 0 66 26 73
2014 Non-visible minority 32 36 11 9 7 4 1 71 17 551
2011 Visible minority 20 32 15 19 12 3 0 53 32 75
2011 Non-visible minority 28 37 15 10 8 3 0 67 18 606
2008 Visible minority 42 31 7 13 7 0 0 73 20 55
2008 Non-visible minority 29 37 15 12 6 1 1 67 18 426

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 23 16 17 19 7 0 44 39 101
2018 Non-visible minority 24 24 20 14 13 2 3 50 29 530
2017 Visible minority 22 28 12 16 17 4 2 52 35 113
2017 Non-visible minority 26 24 14 16 11 4 5 56 29 588
2014 Visible minority 15 15 18 18 26 5 3 33 48 73
2014 Non-visible minority 19 22 14 18 19 4 5 44 40 554
2011 Visible minority 13 20 17 13 31 5 0 35 47 75
2011 Non-visible minority 15 28 15 17 21 3 2 45 39 606
2008 Visible minority 25 40 9 5 13 2 5 71 20 55
2008 Non-visible minority 14 28 18 19 17 2 3 43 38 424

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 40 10 10 5 0 1 75 15 99
2018 Non-visible minority 45 34 9 10 2 0 0 79 12 527
2017 Visible minority 36 36 13 9 4 0 1 73 13 112
2017 Non-visible minority 42 36 8 10 3 0 1 79 13 588
2014 Visible minority 27 42 10 9 12 0 0 69 22 73
2014 Non-visible minority 37 42 12 7 3 0 0 79 10 554
2011 Visible minority 33 36 14 8 9 0 0 69 17 75
2011 Non-visible minority 38 39 11 8 3 0 1 78 11 606

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 35 16 8 3 0 0 72 12 97
2018 Non-visible minority 49 32 11 6 2 0 0 81 8 528
2017 Visible minority 43 35 14 4 4 1 0 78 8 112
2017 Non-visible minority 48 31 12 6 3 0 0 79 9 588
2014 Visible minority 31 41 13 5 9 0 0 72 15 73
2014 Non-visible minority 38 41 10 7 4 0 0 79 11 553

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 42 7 12 5 0 0 76 17 99
2018 Non-visible minority 47 34 8 7 3 0 0 82 10 528
2017 Visible minority 40 37 14 7 2 0 0 77 9 113
2017 Non-visible minority 46 35 10 5 2 0 1 82 7 588
2014 Visible minority 27 48 8 7 8 0 1 76 15 73
2014 Non-visible minority 43 40 10 4 1 0 0 84 6 554
2011 Visible minority 41 34 11 5 7 0 1 76 12 75
2011 Non-visible minority 47 38 8 4 1 0 0 86 5 605

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 34 28 7 4 5 0 60 11 102
2018 Non-visible minority 37 36 17 6 1 2 0 75 8 528
2017 Visible minority 32 31 17 9 3 7 1 68 13 111
2017 Non-visible minority 35 39 13 6 3 4 1 77 9 590

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 36 14 6 5 1 0 75 11 98
2018 Non-visible minority 45 31 9 11 4 0 0 76 15 529
2017 Visible minority 41 32 10 12 5 0 0 73 16 113
2017 Non-visible minority 38 33 9 13 6 0 1 72 18 590
2014 Visible minority 26 38 13 10 11 2 0 65 22 73
2014 Non-visible minority 38 34 13 10 4 0 1 72 14 554
2011 Visible minority 31 35 13 6 11 1 2 69 17 75
2011 Non-visible minority 40 33 11 11 4 1 1 74 15 607

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 35 18 5 8 0 0 69 13 100
2018 Non-visible minority 27 28 22 14 9 0 0 55 23 531
2017 Visible minority 33 40 14 7 5 0 0 73 13 113
2017 Non-visible minority 27 33 21 11 7 0 1 61 18 588
2014 Visible minority 28 34 25 4 6 2 1 64 11 73
2014 Non-visible minority 27 36 17 11 7 0 1 64 19 554
2011 Visible minority 33 29 19 10 8 0 0 62 18 75
2011 Non-visible minority 31 34 18 9 6 0 1 66 15 605
2008 Visible minority 29 29 22 11 9 0 0 58 20 55
2008 Non-visible minority 21 31 20 15 11 0 1 53 26 426

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 38 23 39 102
2018 Non-visible minority 40 26 34 531
2017 Visible minority 45 20 35 113
2017 Non-visible minority 44 27 29 590
2014 Visible minority 44 24 32 73
2014 Non-visible minority 43 26 30 554
2011 Visible minority 39 21 40 75
2011 Non-visible minority 39 29 31 607

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 9 27 47 9 2 6 40
2018 Non-visible minority 9 12 62 3 6 8 213
2017 Visible minority 5 25 45 3 15 7 51
2017 Non-visible minority 9 18 51 4 13 6 261
2014 Visible minority 3 13 56 18 9999 9 33
2014 Non-visible minority 12 18 57 4 9999 9 237
2011 Visible minority 0 15 68 7 9999 10 29
2011 Non-visible minority 8 15 64 4 9999 10 240
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 34 4 5 1 0 0 90 6 99
2018 Non-visible minority 60 32 5 3 1 0 0 92 4 529
2017 Visible minority 56 33 9 2 1 0 0 88 3 113
2017 Non-visible minority 53 36 6 3 2 0 0 90 5 589
2014 Visible minority 41 37 12 5 5 0 0 77 10 73
2014 Non-visible minority 57 31 8 3 1 0 0 88 4 553
2011 Visible minority 47 38 9 4 3 0 0 84 7 75
2011 Non-visible minority 51 33 10 4 2 0 0 84 6 607
2008 Visible minority 62 29 4 4 0 2 0 93 4 55
2008 Non-visible minority 52 35 6 4 2 0 0 88 6 426

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 40 14 16 3 0 0 67 19 101
2018 Non-visible minority 34 42 14 7 2 1 0 76 9 526
2017 Visible minority 36 37 15 5 4 3 0 75 9 113
2017 Non-visible minority 37 43 11 6 1 2 0 82 7 589
2014 Visible minority 34 38 11 8 4 4 0 76 13 73
2014 Non-visible minority 39 41 13 5 1 2 0 81 6 553
2011 Visible minority 32 49 11 6 1 0 2 82 7 75
2011 Non-visible minority 38 38 13 6 3 1 0 78 9 606

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 26 30 17 13 0 1 30 40 101
2018 Non-visible minority 9 23 39 20 8 1 1 28 33 529
2017 Visible minority 11 24 29 18 8 3 7 29 39 113
2017 Non-visible minority 11 23 33 20 9 1 3 30 36 589
2014 Visible minority 9 23 35 20 8 4 1 29 34 73
2014 Non-visible minority 5 24 39 19 9 1 3 29 31 553
2011 Visible minority 16 17 39 14 5 1 7 21 36 75
2011 Non-visible minority 9 24 35 19 10 1 2 29 35 605
2008 Visible minority 11 18 42 24 4 0 2 28 30 55
2008 Non-visible minority 12 26 33 19 6 0 3 26 40 427

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 15 27 22 20 0 6 45 26 101
2018 Non-visible minority 6 13 25 32 20 1 1 54 20 522
2017 Visible minority 9 6 26 28 14 6 11 50 18 113
2017 Non-visible minority 5 11 25 27 23 3 5 55 18 588
2014 Visible minority 4 15 23 28 12 7 11 48 24 72
2014 Non-visible minority 4 12 25 33 20 1 3 56 17 552
2011 Visible minority 5 11 20 33 17 1 12 59 19 75
2011 Non-visible minority 4 12 25 31 22 2 3 57 16 606
2008 Visible minority 9 7 24 29 18 5 7 54 19 55
2008 Non-visible minority 5 16 31 29 16 0 3 46 22 425

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 13 37 16 15 1 6 33 27 100
2018 Non-visible minority 6 16 30 29 16 2 1 46 22 529
2017 Visible minority 11 11 30 21 14 1 12 40 26 112
2017 Non-visible minority 9 14 27 25 17 2 6 45 25 585
2014 Visible minority 9 14 28 28 10 7 4 42 26 73
2014 Non-visible minority 10 16 31 24 15 1 2 41 27 552
2011 Visible minority 8 12 31 15 23 5 7 42 23 75
2011 Non-visible minority 9 16 29 25 16 1 3 43 26 604
2008 Visible minority 5 13 36 22 15 2 7 40 20 55
2008 Non-visible minority 11 21 30 22 12 1 3 35 33 427

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 16 36 20 15 0 4 37 26 99
2018 Non-visible minority 9 24 34 21 12 0 1 33 32 527
2017 Visible minority 8 16 36 20 11 0 9 34 27 110
2017 Non-visible minority 9 21 34 21 11 1 3 33 31 583
2014 Visible minority 6 15 43 18 11 4 3 31 23 73
2014 Non-visible minority 6 19 39 23 10 1 2 34 26 551
2011 Visible minority 8 19 36 18 9 3 7 31 30 75
2011 Non-visible minority 7 20 37 21 12 0 2 34 28 603
2008 Visible minority 7 20 29 24 13 2 5 39 29 55
2008 Non-visible minority 11 22 38 19 8 1 1 27 34 425

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 17 31 20 11 2 6 34 32 101
2018 Non-visible minority 11 23 33 18 14 1 1 32 34 527
2017 Visible minority 13 18 23 19 14 1 13 38 35 113
2017 Non-visible minority 10 20 30 19 15 2 5 36 32 590
2014 Visible minority 15 21 23 14 12 6 9 30 43 73
2014 Non-visible minority 12 22 28 19 13 1 4 34 37 551
2011 Visible minority 13 25 24 13 15 1 8 31 42 74
2011 Non-visible minority 10 19 28 23 14 2 3 40 31 602
2008 Visible minority 7 9 25 33 16 0 9 54 18 55
2008 Non-visible minority 11 18 31 22 13 0 4 37 30 427

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 20 27 13 17 1 9 34 36 100
2018 Non-visible minority 11 19 26 23 19 1 1 43 31 525
2017 Visible minority 10 17 20 21 15 5 11 43 32 113
2017 Non-visible minority 9 18 26 22 15 5 5 41 30 589
2014 Visible minority 7 17 18 23 17 7 11 49 29 72
2014 Non-visible minority 5 13 29 30 18 2 4 50 19 553
2011 Visible minority 10 22 20 19 14 4 12 38 38 75
2011 Non-visible minority 7 14 25 29 18 2 5 50 23 601
2008 Visible minority 9 9 31 22 15 2 11 43 21 54
2008 Non-visible minority 14 19 30 20 12 2 3 33 35 425

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 13 37 17 17 3 5 36 24 101
2018 Non-visible minority 6 17 35 24 15 1 1 41 23 526
2017 Visible minority 7 14 27 25 12 4 12 43 25 111
2017 Non-visible minority 8 14 29 24 16 3 5 44 24 587
2014 Visible minority 7 12 29 20 14 9 8 42 23 73
2014 Non-visible minority 5 17 34 24 15 2 3 41 23 553

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 27 10 11 10 0 0 69 21 101
2018 Non-visible minority 54 29 6 8 3 0 0 83 10 525
2017 Visible minority 54 22 12 3 8 2 0 77 11 113
2017 Non-visible minority 55 28 5 6 4 1 0 85 10 588
2014 Visible minority 43 30 7 7 12 1 0 74 19 73
2014 Non-visible minority 49 29 9 7 5 1 0 79 12 554

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 32 12 6 4 0 0 78 10 100
2018 Non-visible minority 59 31 5 4 1 0 0 90 5 526
2017 Visible minority 57 26 8 8 1 0 0 83 9 113
2017 Non-visible minority 60 30 3 5 1 0 0 91 6 587
2014 Visible minority 53 32 7 5 4 0 0 85 8 73
2014 Non-visible minority 54 34 5 5 2 0 0 88 7 553

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 35 17 8 2 0 0 74 10 101
2018 Non-visible minority 55 32 9 3 1 1 0 87 4 527

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 34 15 9 6 5 0 69 16 102
2018 Non-visible minority 48 31 12 3 1 4 0 82 5 527
2017 Visible minority 37 29 15 5 8 5 0 71 13 113
2017 Non-visible minority 44 34 11 2 2 7 0 83 5 588
2014 Visible minority 40 35 7 7 7 4 0 78 14 73
2014 Non-visible minority 44 32 14 3 1 6 1 81 4 554

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 38 14 4 4 4 0 77 9 102
2018 Non-visible minority 47 39 9 3 1 0 0 87 4 527
2017 Visible minority 40 41 9 3 4 3 0 84 7 113
2017 Non-visible minority 47 38 8 3 1 3 0 88 4 590
2014 Visible minority 51 26 8 6 7 2 0 79 13 73
2014 Non-visible minority 48 35 11 3 1 3 0 85 4 554
2011 Visible minority 36 32 13 8 11 0 0 68 19 75
2011 Non-visible minority 43 32 14 6 2 3 0 77 8 606

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 33 8 3 3 0 0 86 5 101
2018 Non-visible minority 58 32 7 2 1 0 0 90 3 529
2017 Visible minority 57 31 7 3 2 1 0 89 4 112
2017 Non-visible minority 59 32 3 4 1 1 0 92 5 588
2014 Visible minority 57 23 7 7 4 2 0 81 11 73
2014 Non-visible minority 60 29 7 3 1 1 0 90 4 554
2011 Visible minority 47 35 7 1 9 1 0 83 11 75
2011 Non-visible minority 53 33 9 3 2 0 0 86 4 604
2008 Visible minority 51 36 7 0 5 0 0 87 5 55
2008 Non-visible minority 42 39 10 6 3 0 0 81 9 426

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 23 22 8 7 10 5 56 18 101
2018 Non-visible minority 34 31 14 8 2 5 4 72 12 528
2017 Visible minority 38 25 12 10 4 6 5 71 16 113
2017 Non-visible minority 35 29 10 7 4 8 8 75 13 587
2014 Visible minority 27 26 18 6 10 7 7 61 19 73
2014 Non-visible minority 36 29 14 7 4 6 4 72 12 553

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 22 18 12 8 7 2 59 21 101
2018 Non-visible minority 40 34 11 9 4 2 1 76 13 526
2017 Visible minority 41 29 9 6 3 10 2 78 11 113
2017 Non-visible minority 42 33 10 7 2 4 1 79 10 589
2014 Visible minority 41 35 10 4 6 2 1 79 11 73
2014 Non-visible minority 44 35 7 8 3 2 2 82 11 554
2011 Visible minority 31 24 12 7 16 7 3 61 26 74
2011 Non-visible minority 41 31 9 8 5 5 1 77 14 607
2008 Visible minority 35 24 7 13 9 11 2 67 25 55
2008 Non-visible minority 30 35 14 10 6 4 0 68 17 427

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 35 16 12 6 2 0 66 18 100
2018 Non-visible minority 43 35 15 6 1 1 0 78 7 526

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 20 22 13 14 8 2 45 30 102
2018 Non-visible minority 23 19 18 12 9 13 5 52 26 526
2017 Visible minority 27 18 13 6 12 20 3 59 23 113
2017 Non-visible minority 19 19 19 11 10 15 7 49 27 589
2014 Visible minority 16 16 15 12 17 16 9 42 38 73
2014 Non-visible minority 15 20 19 15 11 13 7 44 32 554
2011 Visible minority 13 14 12 16 24 16 5 34 51 75
2011 Non-visible minority 17 20 19 11 12 14 6 47 29 607

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 100
2018 Non-visible minority 8 92 531

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 75 18
2018 Non-visible minority 45 42

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 18
2018 Non-visible minority 59 42

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 18
2018 Non-visible minority 0 42

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 18
2018 Non-visible minority 36 41

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 18
2018 Non-visible minority 38 41

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 18
2018 Non-visible minority 32 41

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 18
2018 Non-visible minority 31 41

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 18
2018 Non-visible minority 35 41

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 18
2018 Non-visible minority 46 41

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 18
2018 Non-visible minority 26 41

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 18
2018 Non-visible minority 0 41

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 18
2018 Non-visible minority 42 41

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 18
2018 Non-visible minority 23 41

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 18
2018 Non-visible minority 55 42

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 18
2018 Non-visible minority 36 42

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 18
2018 Non-visible minority 25 42

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 18
2018 Non-visible minority 15 41

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 18
2018 Non-visible minority 22 41

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 18
2018 Non-visible minority 33 41

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 18
2018 Non-visible minority 0 41

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 18
2018 Non-visible minority 42 41

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 18
2018 Non-visible minority 13 41

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 8 33 4 5 23 8 38 14 102
2018 Non-visible minority 24 18 17 3 2 28 8 65 8 530
2017 Visible minority 23 11 18 1 4 28 16 61 8 113
2017 Non-visible minority 18 17 12 3 3 35 12 65 12 589
2014 Visible minority 16 17 9 8 6 35 9 59 25 73
2014 Non-visible minority 18 16 16 3 3 33 12 61 11 554

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 27 22 5 4 12 2 63 11 102
2018 Non-visible minority 38 32 15 3 2 10 1 78 5 530
2017 Visible minority 33 20 21 1 7 15 4 65 9 112
2017 Non-visible minority 33 31 13 4 2 15 2 77 8 588
2014 Visible minority 24 30 6 8 7 21 4 71 21 73
2014 Non-visible minority 29 31 15 3 3 17 3 74 7 554
2011 Visible minority 28 30 18 8 3 12 1 66 13 74
2011 Non-visible minority 31 33 17 5 2 12 0 73 9 603

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 15 85 102
2018 Non-visible minority 3 97 530

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 17
2018 Non-visible minority 40 18

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 72 17
2018 Non-visible minority 52 18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 0 18

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 0 18

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 16
2018 Non-visible minority 0 18

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 0 18

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 62 17
2018 Non-visible minority 31 18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 0 18

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 17
2018 Non-visible minority 0 18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 17
2018 Non-visible minority 30 18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 0 18

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 66 17
2018 Non-visible minority 40 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 14 29 1 4 28 7 48 8 102
2018 Non-visible minority 25 16 17 1 1 33 8 69 3 529
2017 Visible minority 21 10 11 3 2 36 17 65 11 112
2017 Non-visible minority 17 16 11 1 1 42 11 71 5 589
2014 Visible minority 19 14 10 1 7 38 10 64 17 73
2014 Non-visible minority 16 12 17 1 2 39 13 58 5 554

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 28 22 2 3 15 2 66 7 101
2018 Non-visible minority 40 30 14 3 1 10 1 80 4 529
2017 Visible minority 32 21 18 4 4 17 5 68 10 113
2017 Non-visible minority 35 31 12 2 1 18 2 82 4 583
2014 Visible minority 33 23 12 3 4 20 6 75 10 73
2014 Non-visible minority 33 25 16 1 2 19 5 76 3 554
2011 Visible minority 31 25 20 5 6 13 1 65 12 75
2011 Non-visible minority 38 30 15 2 1 14 0 79 3 607
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 26 10 2 3 0 0 85 5 99
2018 Non-visible minority 68 22 4 2 2 1 0 91 4 526
2017 Visible minority 64 15 10 6 3 2 0 80 9 113
2017 Non-visible minority 62 25 5 4 3 1 1 88 6 589

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 45 19 7 3 1 0 72 10 102
2018 Non-visible minority 42 40 11 5 1 2 0 83 6 531
2017 Visible minority 31 45 12 7 4 1 0 78 11 113
2017 Non-visible minority 32 44 12 5 4 3 0 78 9 588

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 37 19 13 7 1 1 59 21 101
2018 Non-visible minority 33 37 14 10 5 1 0 71 15 531
2017 Visible minority 28 38 18 9 8 1 0 66 17 113
2017 Non-visible minority 24 39 16 14 5 2 1 64 19 588

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 30 19 13 6 1 1 60 20 101
2018 Non-visible minority 27 33 21 9 8 0 2 61 17 529
2017 Visible minority 29 22 21 9 14 2 3 54 24 113
2017 Non-visible minority 26 30 20 11 10 0 3 58 21 588

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 26 32 14 12 1 1 42 26 102
2018 Non-visible minority 13 24 34 18 11 0 0 37 29 530
2017 Visible minority 16 30 32 12 6 1 2 48 19 113
2017 Non-visible minority 16 24 30 17 11 0 1 41 29 590

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 30 26 15 9 1 2 49 24 102
2018 Non-visible minority 15 29 30 15 10 0 1 44 26 524
2017 Visible minority 18 33 29 9 8 2 1 52 18 113
2017 Non-visible minority 22 26 26 14 9 0 2 49 24 586

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 22 24 13 15 1 1 48 28 101
2018 Non-visible minority 16 30 26 14 13 1 1 47 27 530
2017 Visible minority 23 24 22 18 8 2 3 49 28 113
2017 Non-visible minority 23 23 24 17 11 0 1 47 29 588

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 25 21 8 8 2 3 62 16 102
2018 Non-visible minority 30 28 21 12 7 0 2 60 19 529
2017 Visible minority 32 25 26 5 6 2 3 60 12 113
2017 Non-visible minority 32 26 19 10 8 0 5 61 19 589

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 27 23 13 10 1 1 54 23 102
2018 Non-visible minority 22 30 21 16 10 0 0 53 26 531
2017 Visible minority 22 27 33 7 8 2 2 51 15 113
2017 Non-visible minority 25 27 25 15 8 0 0 52 23 589

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 37 27 6 5 2 1 61 11 102
2018 Non-visible minority 31 38 21 6 3 0 1 70 9 529
2017 Visible minority 27 35 21 7 6 2 2 65 13 113
2017 Non-visible minority 38 33 16 7 4 0 1 72 11 588

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 31 24 10 8 2 1 56 18 100
2018 Non-visible minority 20 36 26 11 5 0 1 57 16 530
2017 Visible minority 25 31 24 10 8 1 1 57 18 113
2017 Non-visible minority 27 34 21 12 5 0 1 61 18 588

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 24 28 7 7 2 1 57 15 102
2018 Non-visible minority 33 38 16 9 4 0 1 71 13 528
2017 Visible minority 29 25 28 7 8 2 2 56 15 113
2017 Non-visible minority 36 35 17 8 4 0 1 71 12 589

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 28 18 11 2 2 1 69 13 101
2018 Non-visible minority 35 34 19 9 2 0 0 69 11 523
2017 Visible minority 39 28 22 3 2 2 4 71 5 113
2017 Non-visible minority 38 35 16 6 3 1 1 74 9 587

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 22 20 7 6 2 2 66 14 101
2018 Non-visible minority 51 25 13 5 5 0 1 77 10 527
2017 Visible minority 55 17 14 4 3 2 6 78 7 110
2017 Non-visible minority 55 23 12 4 3 0 2 80 8 588

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 15 10 4 3 2 6 82 7 102
2018 Non-visible minority 74 14 6 1 1 0 4 92 2 525

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 65 13 9 5 6 2 0 80 11 102
2018 Non-visible minority 82 8 3 1 1 0 4 95 2 528
2017 Visible minority 69 8 4 2 3 5 9 90 6 112
2017 Non-visible minority 80 9 4 3 1 0 4 92 4 589

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 25 15 5 3 2 0 77 8 102
2018 Non-visible minority 63 23 8 3 1 0 2 87 4 527
2017 Visible minority 54 24 7 6 0 3 6 86 6 113
2017 Non-visible minority 67 21 8 2 1 0 2 90 3 588

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 17 7 3 4 2 1 86 7 101
2018 Non-visible minority 66 17 9 4 2 0 2 85 6 528
2017 Visible minority 58 17 7 5 6 2 4 81 12 113
2017 Non-visible minority 70 14 7 5 2 0 2 86 7 589

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 14 3 3 0 3 27 91 4 102
2018 Non-visible minority 55 11 4 2 1 0 27 91 4 520
2017 Visible minority 48 12 6 2 2 3 28 86 5 113
2017 Non-visible minority 60 10 4 1 0 0 25 93 2 590

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 24 8 3 2 2 8 85 6 102
2018 Non-visible minority 67 21 6 1 1 0 4 91 2 524
2017 Visible minority 59 19 8 2 1 2 10 88 4 113
2017 Non-visible minority 73 14 6 1 0 0 5 92 2 586

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 12 9 3 5 2 3 82 8 102
2018 Non-visible minority 77 10 3 3 3 0 4 90 7 527
2017 Visible minority 63 7 9 6 4 4 7 79 11 113
2017 Non-visible minority 74 11 6 3 1 0 4 89 4 590

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 29 11 3 3 2 5 83 6 102
2018 Non-visible minority 53 28 12 3 1 0 2 83 4 528
2017 Visible minority 59 22 6 3 1 3 5 89 4 110
2017 Non-visible minority 57 25 11 4 1 0 2 84 5 590

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 36 33 8 10 1 0 48 19 101
2018 Non-visible minority 12 30 38 14 6 0 0 43 20 528
2017 Visible minority 12 32 37 12 6 0 1 45 18 113
2017 Non-visible minority 12 30 36 15 6 0 1 43 21 588

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 19 42 19 7 0 0 26 32 100
2018 Non-visible minority 9 21 38 22 10 0 0 32 30 518
2017 Visible minority 4 20 46 21 9 0 0 30 24 113
2017 Non-visible minority 6 23 38 23 10 0 1 33 29 588
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 26 17 4 7 5 0 42 58 101
2018 Non-visible minority 32 30 21 10 4 2 1 33 67 531
2017 Visible minority 36 13 25 8 9 7 3 40 60 113
2017 Non-visible minority 32 26 20 9 9 4 1 34 66 589

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 57
2018 Non-visible minority 15 346
2017 Visible minority 32 59
2017 Non-visible minority 23 369

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 57
2018 Non-visible minority 31 346
2017 Visible minority 49 59
2017 Non-visible minority 33 369

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 57
2018 Non-visible minority 20 346
2017 Visible minority 25 59
2017 Non-visible minority 18 369

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 57
2018 Non-visible minority 44 346
2017 Visible minority 43 59
2017 Non-visible minority 47 369

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 2 57
2018 Non-visible minority 4 346
2017 Visible minority 3 59
2017 Non-visible minority 5 369

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 57
2018 Non-visible minority 28 346

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 57
2018 Non-visible minority 35 346
2017 Visible minority 35 59
2017 Non-visible minority 40 369

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 5 59 16 6 6 8 49
2018 Non-visible minority 7 49 22 8 5 9 330
2017 Visible minority 5 50 18 7 5 15 59
2017 Non-visible minority 6 53 20 9 3 9 361

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 51 49 56
2018 Non-visible minority 39 61 345

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 16 13 6 7 1 5 73 13 101
2018 Non-visible minority 43 20 15 9 7 0 5 67 16 527

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 26 19 27 9 0 7 41 39 57
2018 Non-visible minority 18 23 19 15 15 1 8 46 33 344
2017 Visible minority 29 24 8 20 12 2 5 57 34 60
2017 Non-visible minority 19 25 16 15 12 2 11 51 31 370

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 1 20 27 7 37 2 6 23 48 56
2018 Non-visible minority 4 18 15 21 33 1 8 24 59 344
2017 Visible minority 3 15 11 19 40 3 8 21 66 60
2017 Non-visible minority 5 12 14 25 33 2 9 19 65 369
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