2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 38 11 4 3 0 0 81 8 340
2018 Gay or lesbian 19 63 0 18 0 0 0 82 18 12
2018 Prefer not to answer 36 36 15 7 6 0 0 72 13 69

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 32 9 7 7 1 1 77 14 339
2018 Gay or lesbian 47 26 28 0 0 0 0 72 0 12
2018 Prefer not to answer 22 40 4 17 17 0 0 62 34 69

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 59 30 6 3 2 1 0 90 4 339
2018 Gay or lesbian 50 39 11 0 0 0 0 89 0 12
2018 Prefer not to answer 53 32 10 1 4 0 0 85 5 67

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 36 8 3 2 0 0 87 5 341
2018 Gay or lesbian 53 36 0 11 0 0 0 89 11 12
2018 Prefer not to answer 30 46 9 5 10 0 0 76 15 68

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 25 15 8 6 1 0 71 14 339
2018 Gay or lesbian 40 30 15 15 0 0 0 70 15 12
2018 Prefer not to answer 19 29 16 18 17 2 0 49 35 68

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 28 14 8 5 0 0 73 13 339
2018 Gay or lesbian 33 43 17 7 0 0 0 76 7 12
2018 Prefer not to answer 21 29 21 12 16 0 0 51 28 66

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 24 12 11 9 2 3 66 21 339
2018 Gay or lesbian 28 31 6 35 0 0 0 59 35 12
2018 Prefer not to answer 20 20 18 18 17 8 0 43 37 68
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 28 9 3 3 2 1 85 6 340
2018 Gay or lesbian 48 30 8 0 7 6 0 84 7 12
2018 Prefer not to answer 25 24 15 9 13 9 4 57 25 68

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 27 8 4 4 1 2 83 9 341
2018 Gay or lesbian 52 24 16 0 8 0 0 76 8 11
2018 Prefer not to answer 29 36 15 4 11 4 2 68 16 68

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 60 22 9 3 5 1 1 83 7 339
2018 Gay or lesbian 38 41 14 7 0 0 0 79 7 12
2018 Prefer not to answer 32 26 18 4 15 2 2 61 20 68

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 30 14 5 4 6 1 75 11 342
2018 Gay or lesbian 51 8 26 8 7 0 0 59 15 12
2018 Prefer not to answer 20 29 10 15 18 9 0 54 36 69

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 30 14 9 7 4 1 69 17 340
2018 Gay or lesbian 51 19 8 22 0 0 0 70 22 12
2018 Prefer not to answer 17 26 13 15 22 7 0 46 40 68

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 29 17 11 8 7 1 61 21 340
2018 Gay or lesbian 42 11 17 30 0 0 0 53 30 12
2018 Prefer not to answer 13 27 16 13 26 6 0 42 41 69

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 33 16 11 9 5 1 62 21 342
2018 Gay or lesbian 42 11 23 8 15 0 0 53 24 12
2018 Prefer not to answer 12 32 14 9 29 4 0 45 40 69
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 32 12 9 6 1 1 72 16 342
2018 Gay or lesbian 6 51 28 15 0 0 0 57 15 12
2018 Prefer not to answer 24 31 9 19 16 0 2 56 35 69

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 41 13 6 3 0 0 79 8 342
2018 Gay or lesbian 14 66 19 0 0 0 0 81 0 12
2018 Prefer not to answer 28 36 11 15 10 0 0 64 25 69

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 19 14 16 12 18 2 48 35 339
2018 Gay or lesbian 19 19 15 8 8 17 13 55 24 12
2018 Prefer not to answer 9 16 16 22 24 11 2 28 54 69

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 29 9 5 5 3 2 81 10 341
2018 Gay or lesbian 40 28 11 21 0 0 0 68 21 12
2018 Prefer not to answer 25 41 12 4 15 0 2 68 20 68

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 36 9 10 4 0 9 75 15 73

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 34 41 9 9 6 0 1 76 15 340
2018 Gay or lesbian 34 46 0 19 0 0 0 81 19 12
2018 Prefer not to answer 11 44 12 21 12 0 0 55 33 68

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 31 14 6 4 0 0 76 10 341
2018 Gay or lesbian 36 40 7 17 0 0 0 76 17 12
2018 Prefer not to answer 40 30 11 10 9 0 0 70 20 69

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 50 33 7 7 2 0 0 84 9 342
2018 Gay or lesbian 42 41 0 6 11 0 0 83 17 12
2018 Prefer not to answer 47 33 11 7 2 0 0 80 10 68

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 30 17 12 10 4 1 59 23 341
2018 Gay or lesbian 27 43 0 15 15 0 0 70 30 12
2018 Prefer not to answer 13 24 25 15 19 4 0 38 36 69

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 23 11 17 18 3 7 49 39 342
2018 Gay or lesbian 8 26 40 8 18 0 0 34 26 12
2018 Prefer not to answer 11 22 11 14 34 7 1 36 52 69

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 33 11 9 8 2 1 72 17 342
2018 Gay or lesbian 45 29 0 26 0 0 0 74 26 12
2018 Prefer not to answer 28 35 11 12 13 0 0 63 26 69

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 31 12 7 7 1 1 73 14 341
2018 Gay or lesbian 38 18 16 21 7 0 0 56 28 11
2018 Prefer not to answer 30 28 14 13 13 0 2 59 27 68

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 42 34 10 6 7 1 0 77 13 342
2018 Gay or lesbian 45 25 22 8 0 0 0 70 8 12
2018 Prefer not to answer 31 37 8 12 13 0 0 68 24 69

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 34 18 7 5 2 1 70 12 341
2018 Gay or lesbian 23 43 19 6 8 0 0 66 15 12
2018 Prefer not to answer 15 33 18 13 14 7 0 52 29 69

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 30 7 6 5 1 0 82 11 342
2018 Gay or lesbian 29 47 8 15 0 0 0 76 15 12
2018 Prefer not to answer 31 32 14 11 9 0 3 65 21 69

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 35 15 7 4 1 1 73 12 343
2018 Gay or lesbian 25 23 15 11 26 0 0 48 37 12
2018 Prefer not to answer 30 29 23 14 1 2 1 61 16 68

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 32 38 31 341
2018 Gay or lesbian 54 15 31 12
2018 Prefer not to answer 36 28 35 69

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 13 10 35 3 35 4 106
2018 Prefer not to answer 3 0 73 5 8 10 25
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 35 7 1 1 1 0 90 2 342
2018 Gay or lesbian 57 34 8 0 0 0 0 92 0 12
2018 Prefer not to answer 40 44 8 3 5 0 0 84 8 69

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 37 18 4 4 1 1 73 8 341
2018 Gay or lesbian 23 43 28 7 0 0 0 65 7 12
2018 Prefer not to answer 15 35 21 10 18 0 0 50 28 69

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 8 19 28 21 17 2 4 41 29 340
2018 Gay or lesbian 26 22 6 27 19 0 0 47 47 12
2018 Prefer not to answer 13 34 27 13 9 6 0 22 49 69

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 5 18 25 23 20 4 5 47 25 338
2018 Gay or lesbian 0 17 39 26 19 0 0 45 17 12
2018 Prefer not to answer 22 20 24 11 20 4 0 31 44 69

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 7 16 22 21 22 4 8 49 26 338
2018 Gay or lesbian 15 36 32 6 11 0 0 17 51 12
2018 Prefer not to answer 13 17 24 17 16 10 3 38 34 68

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 3 11 25 26 29 3 3 58 15 338
2018 Gay or lesbian 7 32 28 27 6 0 0 33 38 12
2018 Prefer not to answer 4 19 29 27 17 4 0 46 24 69

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 19 23 19 17 3 6 40 35 339
2018 Gay or lesbian 23 26 29 0 22 0 0 22 49 12
2018 Prefer not to answer 31 19 18 17 10 6 0 29 52 69

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 18 25 20 17 3 6 40 32 337
2018 Gay or lesbian 8 8 49 23 11 0 0 34 17 12
2018 Prefer not to answer 21 25 23 13 13 3 1 28 48 69

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 6 17 25 21 19 5 6 45 27 336
2018 Gay or lesbian 17 15 25 24 11 8 0 38 34 12
2018 Prefer not to answer 10 22 32 16 11 7 1 30 35 69

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 56 25 7 7 4 1 0 82 12 341
2018 Gay or lesbian 42 36 6 15 0 0 0 78 15 12
2018 Prefer not to answer 29 31 8 15 16 1 0 60 31 68

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 53 33 7 4 2 0 0 87 6 340
2018 Gay or lesbian 57 19 17 7 0 0 0 76 7 12
2018 Prefer not to answer 29 36 11 12 12 0 0 64 24 68

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 34 8 3 3 1 1 85 6 342
2018 Gay or lesbian 65 19 8 7 0 0 0 85 7 12
2018 Prefer not to answer 28 34 18 8 8 3 0 65 16 69

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 30 12 4 2 3 1 81 6 338
2018 Gay or lesbian 58 36 0 0 0 6 0 100 0 12
2018 Prefer not to answer 34 25 24 5 7 5 0 62 13 68

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 33 10 3 2 2 1 84 6 339
2018 Gay or lesbian 58 34 8 0 0 0 0 92 0 12
2018 Prefer not to answer 29 37 16 13 4 2 0 67 17 68

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 60 28 5 3 3 0 0 89 6 334
2018 Gay or lesbian 66 26 8 0 0 0 0 92 0 12
2018 Prefer not to answer 34 41 11 8 6 0 0 75 14 68

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 29 15 9 5 8 4 66 16 339
2018 Gay or lesbian 34 45 6 8 0 0 6 85 9 12
2018 Prefer not to answer 15 16 19 21 20 8 2 34 45 69

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 33 12 5 3 1 1 79 8 342
2018 Gay or lesbian 34 30 30 0 6 0 0 64 6 12
2018 Prefer not to answer 22 37 14 7 15 3 1 62 23 69

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 33 19 5 3 1 1 72 9 341
2018 Gay or lesbian 29 34 8 29 0 0 0 63 29 12
2018 Prefer not to answer 18 36 17 11 14 4 0 56 26 69

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 22 16 11 10 10 4 57 24 340
2018 Gay or lesbian 22 33 23 0 7 15 0 65 8 12
2018 Prefer not to answer 15 15 11 16 27 12 5 35 52 69

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 12 88 342
2018 Gay or lesbian 0 100 12
2018 Prefer not to answer 27 73 69

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 43 42
2018 Prefer not to answer 45 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 72 42
2018 Prefer not to answer 57 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 42
2018 Prefer not to answer 0 19

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 42

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 37 42
2018 Prefer not to answer 57 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 38 42
2018 Prefer not to answer 38 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 42
2018 Prefer not to answer 41 19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 42
2018 Prefer not to answer 70 19

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 42
2018 Prefer not to answer 23 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 42
2018 Prefer not to answer 55 19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 42
2018 Prefer not to answer 42 19

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 42
2018 Prefer not to answer 61 19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 42
2018 Prefer not to answer 40 19

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 42

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 42
2018 Prefer not to answer 59 19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 42
2018 Prefer not to answer 40 19

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 42

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 42

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 19

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 42

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 42
2018 Prefer not to answer 26 19

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 41

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 41

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 41

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 41

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 41

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 41 41
2018 Prefer not to answer 52 19

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 41
2018 Prefer not to answer 0 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 41
2018 Prefer not to answer 53 19

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 41

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 17 20 6 6 23 9 51 19 339
2018 Gay or lesbian 34 8 8 11 0 25 13 69 18 12
2018 Prefer not to answer 11 9 17 14 17 23 9 30 45 69

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 29 17 4 5 10 1 70 11 340
2018 Gay or lesbian 34 32 7 11 0 17 0 79 13 12
2018 Prefer not to answer 21 23 21 16 13 6 0 46 31 69

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 5 95 340
2018 Prefer not to answer 15 85 69

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 16
2018 Prefer not to answer 52 10

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 16

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 40 16

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 50 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 10

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 43 16

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16
2018 Prefer not to answer 0 10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 38 16
2018 Prefer not to answer 52 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 55 16

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Prefer not to answer 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 17 21 2 3 28 8 59 8 341
2018 Gay or lesbian 16 21 9 12 0 28 14 64 20 11
2018 Prefer not to answer 11 5 30 6 9 29 9 27 25 68

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 29 20 3 3 12 1 70 7 341
2018 Gay or lesbian 28 42 0 12 0 18 0 86 14 11
2018 Prefer not to answer 17 21 34 7 5 14 2 45 15 69
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 66 18 5 3 5 1 1 86 8 339
2018 Gay or lesbian 57 30 0 7 0 6 0 93 7 12
2018 Prefer not to answer 28 36 12 3 13 2 5 69 18 68

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 40 10 7 4 3 1 78 11 341
2018 Gay or lesbian 20 52 19 8 0 0 0 72 8 12
2018 Prefer not to answer 20 43 16 7 9 6 0 67 16 69

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 33 15 11 5 2 0 67 17 340
2018 Gay or lesbian 25 28 15 26 0 6 0 56 28 12
2018 Prefer not to answer 10 29 25 20 13 3 0 40 34 69

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 26 17 9 8 1 1 65 18 342
2018 Gay or lesbian 14 60 25 0 0 0 0 75 0 12
2018 Prefer not to answer 32 31 11 13 13 0 0 63 26 69

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 25 26 16 10 1 1 48 26 341
2018 Gay or lesbian 25 6 15 27 26 0 0 32 53 12
2018 Prefer not to answer 16 27 21 16 19 0 0 43 35 69

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 30 21 10 5 1 2 63 15 340
2018 Gay or lesbian 27 7 31 34 0 0 0 34 34 11
2018 Prefer not to answer 22 34 20 15 8 0 0 57 23 69

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 23 22 15 14 1 2 48 30 340
2018 Gay or lesbian 22 14 6 26 31 0 0 36 57 12
2018 Prefer not to answer 13 19 24 12 31 2 0 32 43 69

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 21 13 3 5 2 5 76 9 339
2018 Gay or lesbian 40 8 19 22 11 0 0 48 33 12
2018 Prefer not to answer 40 19 19 7 10 0 5 62 18 69

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 36 25 22 9 6 1 1 62 16 338
2018 Gay or lesbian 33 33 8 17 8 0 0 66 26 12
2018 Prefer not to answer 18 29 24 10 18 2 0 48 28 69

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 39 30 17 7 4 1 3 71 11 343
2018 Gay or lesbian 30 32 17 13 8 0 0 62 22 12
2018 Prefer not to answer 17 29 27 15 7 4 0 49 23 69

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 31 21 10 5 1 3 63 15 343
2018 Gay or lesbian 28 17 34 22 0 0 0 45 22 12
2018 Prefer not to answer 15 32 24 19 9 2 0 48 28 69

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 40 27 19 8 4 0 2 69 12 340
2018 Gay or lesbian 30 32 32 7 0 0 0 62 7 12
2018 Prefer not to answer 17 31 17 19 12 2 2 50 33 69

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 32 14 11 3 0 2 71 15 340
2018 Gay or lesbian 58 6 28 8 0 0 0 64 8 12
2018 Prefer not to answer 22 35 13 19 8 2 2 59 28 69

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 57 23 10 6 2 0 2 81 8 339
2018 Gay or lesbian 52 17 16 15 0 0 0 69 15 12
2018 Prefer not to answer 34 36 14 9 5 3 0 72 14 69

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 72 14 6 1 1 0 6 91 2 341
2018 Gay or lesbian 75 8 16 0 0 0 0 84 0 12
2018 Prefer not to answer 56 23 5 4 1 0 11 89 6 69

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 73 10 6 4 2 0 5 87 7 342
2018 Gay or lesbian 100 0 0 0 0 0 0 100 0 12
2018 Prefer not to answer 41 22 13 5 12 2 6 68 18 69

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 55 27 9 3 3 0 2 84 7 341
2018 Gay or lesbian 71 17 6 6 0 0 0 88 6 12
2018 Prefer not to answer 32 35 18 8 5 2 0 68 14 68

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 59 21 9 6 3 0 2 82 9 340
2018 Gay or lesbian 68 19 13 0 0 0 0 87 0 12
2018 Prefer not to answer 34 18 17 11 15 3 2 55 27 68

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 57 11 5 3 1 0 23 88 5 341
2018 Gay or lesbian 45 23 11 0 0 0 21 86 0 12
2018 Prefer not to answer 42 6 13 3 2 3 31 73 8 68

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 62 21 8 3 2 0 5 87 5 341
2018 Gay or lesbian 75 8 8 8 0 0 0 83 8 12
2018 Prefer not to answer 49 13 16 6 5 2 10 69 13 68

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 74 9 3 5 3 0 6 89 8 342
2018 Gay or lesbian 75 17 8 0 0 0 0 92 0 12
2018 Prefer not to answer 64 14 4 7 9 1 1 79 16 68

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 23 13 4 2 0 3 80 7 342
2018 Gay or lesbian 62 32 6 0 0 0 0 94 0 12
2018 Prefer not to answer 48 22 20 6 0 2 2 73 6 68

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 31 33 11 4 0 0 52 14 341
2018 Gay or lesbian 0 42 39 19 0 0 0 42 19 12
2018 Prefer not to answer 9 27 29 29 6 0 0 35 35 68

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 6 17 39 22 16 0 0 38 23 339
2018 Gay or lesbian 19 7 55 8 11 0 0 19 26 12
2018 Prefer not to answer 11 26 44 14 5 0 0 19 37 68
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 26 13 7 5 2 1 48 52 342
2018 Gay or lesbian 30 51 11 0 0 8 0 33 67 12
2018 Prefer not to answer 49 21 11 9 4 4 3 52 48 69

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 18 172
2018 Prefer not to answer 15 31

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 172
2018 Prefer not to answer 27 31

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 24 172
2018 Prefer not to answer 21 31

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 172
2018 Prefer not to answer 37 31

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 172
2018 Prefer not to answer 10 31

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 172
2018 Prefer not to answer 19 31

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 34 172
2018 Prefer not to answer 31 31

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 10 58 11 9 2 9 160
2018 Prefer not to answer 4 62 8 10 3 13 27

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 51 49 171
2018 Prefer not to answer 51 49 31

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 12 9 8 6 2 11 73 17 342
2018 Gay or lesbian 74 11 0 6 0 0 8 93 7 12
2018 Prefer not to answer 43 9 14 7 11 2 14 62 22 69

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 23 19 20 9 1 6 48 31 171
2018 Prefer not to answer 18 32 8 11 24 4 3 54 38 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 14 13 13 20 3 28 33 48 171
2018 Prefer not to answer 9 15 11 12 28 6 19 33 53 31
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