2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 30 0 0 4 0 0 96 4 27
2018 Scientific and Professional 42 43 3 6 6 0 0 85 12 33
2018 Administration and Foreign Services 39 40 10 7 3 0 0 80 10 274
2017 Executive 55 45 0 0 0 0 0 100 0 22
2017 Scientific and Professional 29 48 13 3 3 3 0 80 7 31
2017 Administration and Foreign Services 32 47 11 8 2 0 0 79 10 265
2014 Executive 70 25 0 0 4 0 0 96 4 23
2014 Scientific and Professional 22 45 30 0 3 0 0 67 3 30
2014 Administration and Foreign Services 41 41 10 6 2 0 0 82 8 245

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 30 4 0 4 0 0 93 4 27
2018 Scientific and Professional 50 32 6 2 9 0 0 82 12 32
2018 Administration and Foreign Services 35 39 14 9 3 0 0 74 12 274
2017 Executive 50 32 14 5 0 0 0 82 5 22
2017 Scientific and Professional 35 48 6 6 3 0 0 84 10 31
2017 Administration and Foreign Services 33 41 13 7 5 0 0 75 12 267

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 30 0 0 4 0 0 96 4 27
2018 Scientific and Professional 50 32 13 6 0 0 0 81 6 32
2018 Administration and Foreign Services 52 38 7 3 1 0 0 89 4 273
2017 Executive 59 41 0 0 0 0 0 100 0 22
2017 Scientific and Professional 42 52 7 0 0 0 0 93 0 31
2017 Administration and Foreign Services 48 39 8 4 1 0 0 87 5 266
2014 Executive 82 18 0 0 0 0 0 100 0 23
2014 Scientific and Professional 48 32 14 3 3 0 0 80 6 30
2014 Administration and Foreign Services 61 30 8 2 0 0 0 90 2 245

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 81 15 0 0 4 0 0 96 4 26
2018 Scientific and Professional 46 36 12 3 3 0 0 82 6 33
2018 Administration and Foreign Services 43 41 9 6 1 0 0 84 7 275
2017 Executive 68 23 5 5 0 0 0 91 5 22
2017 Scientific and Professional 32 49 16 3 0 0 0 81 3 31
2017 Administration and Foreign Services 40 44 7 5 4 0 0 84 9 265
2014 Executive 74 22 0 0 4 0 0 96 4 23
2014 Scientific and Professional 26 48 20 3 3 0 0 74 6 30
2014 Administration and Foreign Services 49 35 10 4 2 0 0 83 6 244

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 22 0 0 0 0 0 100 0 27
2018 Scientific and Professional 59 26 6 0 6 3 0 88 6 34
2018 Administration and Foreign Services 56 26 12 4 2 0 0 82 5 273
2017 Executive 55 27 18 0 0 0 0 82 0 22
2017 Scientific and Professional 45 42 3 3 6 0 0 87 10 31
2017 Administration and Foreign Services 50 31 11 7 2 0 0 81 8 267
2014 Executive 65 31 0 4 0 0 0 96 4 23
2014 Scientific and Professional 42 28 13 10 6 0 0 70 17 30
2014 Administration and Foreign Services 46 38 5 6 5 0 0 85 11 245

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 74 26 0 0 0 0 0 100 0 27
2018 Scientific and Professional 56 32 6 6 0 0 0 88 6 34
2018 Administration and Foreign Services 51 31 11 5 1 0 0 82 6 272
2017 Executive 64 18 14 5 0 0 0 82 5 22
2017 Scientific and Professional 39 45 6 10 0 0 0 84 10 31
2017 Administration and Foreign Services 46 35 12 5 3 0 0 81 8 267
2014 Executive 65 31 0 4 0 0 0 96 4 23
2014 Scientific and Professional 45 19 23 6 6 0 0 65 12 30
2014 Administration and Foreign Services 41 41 8 6 4 0 0 82 10 245

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 22 11 0 0 0 0 89 0 27
2018 Scientific and Professional 43 30 6 9 6 3 3 77 16 33
2018 Administration and Foreign Services 49 25 11 8 4 3 0 76 12 275
2017 Executive 36 14 27 5 5 14 0 58 10 22
2017 Scientific and Professional 32 26 16 10 10 7 0 62 21 31
2017 Administration and Foreign Services 43 23 16 9 4 4 0 70 13 266
2014 Executive 61 13 9 4 4 9 0 81 10 23
2014 Scientific and Professional 26 32 20 12 7 3 0 60 19 30
2014 Administration and Foreign Services 43 28 15 6 6 2 1 73 12 245
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 19 4 0 0 0 0 96 0 27
2018 Scientific and Professional 47 36 12 3 0 3 0 85 3 34
2018 Administration and Foreign Services 51 28 11 4 4 1 0 80 9 272
2017 Executive 55 27 14 0 0 5 0 85 0 22
2017 Scientific and Professional 61 26 3 0 0 6 3 96 0 31
2017 Administration and Foreign Services 52 29 11 4 2 2 0 82 6 265
2014 Executive 65 22 4 4 0 4 0 91 5 23
2014 Scientific and Professional 41 32 13 11 3 0 0 73 14 30
2014 Administration and Foreign Services 50 26 13 4 4 2 0 78 8 245

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 23 0 8 0 0 0 92 8 26
2018 Scientific and Professional 33 47 12 9 0 0 0 79 9 34
2018 Administration and Foreign Services 47 34 9 6 4 0 0 81 10 271
2017 Executive 59 32 0 9 0 0 0 91 9 22
2017 Scientific and Professional 48 29 16 6 0 0 0 78 6 31
2017 Administration and Foreign Services 48 34 8 5 4 1 0 83 9 266
2014 Executive 56 35 0 9 0 0 0 91 9 23
2014 Scientific and Professional 38 36 6 20 0 0 0 74 20 30
2014 Administration and Foreign Services 45 30 13 8 4 0 0 75 12 245

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 19 7 0 0 0 4 92 0 27
2018 Scientific and Professional 45 27 17 12 0 0 0 71 12 34
2018 Administration and Foreign Services 54 28 8 6 5 0 0 82 10 273
2017 Executive 45 36 18 0 0 0 0 82 0 22
2017 Scientific and Professional 59 28 13 0 0 0 0 87 0 31
2017 Administration and Foreign Services 54 29 5 6 6 0 0 83 12 267
2014 Executive 53 34 4 4 0 4 0 91 5 23
2014 Scientific and Professional 48 36 3 13 0 0 0 83 13 30
2014 Administration and Foreign Services 50 29 9 6 6 0 0 79 12 245

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 37 15 4 4 0 0 78 7 27
2018 Scientific and Professional 47 33 6 11 0 3 0 83 11 34
2018 Administration and Foreign Services 34 39 14 8 1 3 0 76 10 274
2017 Executive 50 19 18 5 9 0 0 68 14 22
2017 Scientific and Professional 26 49 3 6 3 13 0 85 11 31
2017 Administration and Foreign Services 26 37 17 10 5 4 1 66 16 266
2014 Executive 48 43 4 0 0 4 0 95 0 23
2014 Scientific and Professional 23 39 7 3 6 18 3 80 12 29
2014 Administration and Foreign Services 21 47 15 8 7 3 0 70 15 245

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 22 15 0 4 0 0 81 4 27
2018 Scientific and Professional 47 33 3 5 6 6 0 85 12 34
2018 Administration and Foreign Services 33 39 13 10 3 1 0 73 13 273
2017 Executive 45 32 18 5 0 0 0 77 5 22
2017 Scientific and Professional 32 46 13 3 3 3 0 80 7 31
2017 Administration and Foreign Services 27 36 17 12 6 2 0 64 19 267
2014 Executive 57 39 4 0 0 0 0 96 0 23
2014 Scientific and Professional 26 39 12 14 6 0 3 67 21 30
2014 Administration and Foreign Services 24 43 16 9 7 0 0 67 17 245

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 37 7 0 0 0 0 93 0 27
2018 Scientific and Professional 42 36 6 8 0 9 0 85 9 34
2018 Administration and Foreign Services 27 39 20 9 2 3 0 67 12 272
2017 Executive 50 23 27 0 0 0 0 73 0 22
2017 Scientific and Professional 23 42 13 3 0 19 0 80 4 31
2017 Administration and Foreign Services 22 37 17 15 5 5 0 62 20 267
2014 Executive 52 35 9 0 0 4 0 91 0 23
2014 Scientific and Professional 13 45 15 9 3 11 3 68 14 30
2014 Administration and Foreign Services 17 41 23 10 5 4 0 60 16 244

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 52 7 0 0 0 0 93 0 27
2018 Scientific and Professional 36 27 15 18 2 3 0 64 20 34
2018 Administration and Foreign Services 19 43 19 11 6 1 0 63 17 274
2017 Executive 41 50 9 0 0 0 0 91 0 22
2017 Scientific and Professional 16 39 25 6 6 6 0 59 14 31
2017 Administration and Foreign Services 20 36 18 14 8 2 0 58 23 267
2014 Executive 39 53 4 4 0 0 0 91 4 23
2014 Scientific and Professional 16 42 13 17 9 0 3 59 27 30
2014 Administration and Foreign Services 16 38 21 15 8 2 0 55 23 245
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 33 4 11 0 0 0 85 11 27
2018 Scientific and Professional 49 31 6 3 11 0 0 80 14 33
2018 Administration and Foreign Services 33 41 11 8 7 0 0 74 15 274
2017 Executive 36 41 23 0 0 0 0 77 0 22
2017 Scientific and Professional 42 39 13 6 0 0 0 81 6 31
2017 Administration and Foreign Services 33 39 14 7 7 0 0 72 13 266
2014 Executive 56 39 0 4 0 0 0 96 4 23
2014 Scientific and Professional 23 46 13 6 11 0 0 69 17 29
2014 Administration and Foreign Services 33 33 14 12 8 0 0 67 19 245

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 37 7 0 4 0 0 89 4 27
2018 Scientific and Professional 46 40 6 5 3 0 0 86 8 33
2018 Administration and Foreign Services 32 48 10 6 3 0 0 80 9 275
2017 Executive 55 41 0 0 5 0 0 95 5 22
2017 Scientific and Professional 36 45 7 10 0 3 0 83 10 31
2017 Administration and Foreign Services 35 44 10 8 4 0 0 79 11 267

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 59 4 11 0 0 0 85 11 27
2018 Scientific and Professional 24 9 9 17 3 36 3 53 32 34
2018 Administration and Foreign Services 13 24 20 15 10 14 4 46 31 274
2017 Executive 23 32 18 23 5 0 0 55 27 22
2017 Scientific and Professional 16 22 13 3 6 39 0 63 16 31
2017 Administration and Foreign Services 12 24 16 17 10 17 2 46 34 267
2014 Executive 26 57 4 4 0 4 4 91 5 23
2014 Scientific and Professional 13 23 13 7 3 41 0 61 17 29
2014 Administration and Foreign Services 12 23 17 15 14 17 2 43 36 245

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 33 0 7 0 0 0 93 7 27
2018 Scientific and Professional 33 27 18 20 3 0 0 59 23 34
2018 Administration and Foreign Services 42 41 9 6 3 0 0 83 9 272
2017 Executive 45 27 9 18 0 0 0 73 18 22
2017 Scientific and Professional 42 36 9 10 0 0 3 80 10 31
2017 Administration and Foreign Services 43 35 11 5 5 1 0 79 10 267
2014 Executive 53 34 4 9 0 0 0 87 9 23
2014 Scientific and Professional 26 35 16 13 0 3 7 67 15 30
2014 Administration and Foreign Services 43 32 13 8 4 0 0 75 11 245

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 37 4 4 0 4 0 92 4 27
2018 Administration and Foreign Services 32 29 19 7 5 2 6 66 13 77
2017 Executive 42 24 9 15 5 5 0 70 20 21
2017 Administration and Foreign Services 30 39 6 6 6 7 6 80 13 82
2014 Executive 53 34 4 0 0 4 4 95 0 23
2014 Administration and Foreign Services 22 43 6 11 2 4 12 78 15 69

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 26 0 4 4 0 0 93 7 27
2018 Scientific and Professional 33 50 6 5 3 3 0 86 8 34
2018 Administration and Foreign Services 31 48 10 8 1 0 1 81 9 275
2017 Executive 55 27 14 5 0 0 0 82 5 22
2017 Scientific and Professional 42 39 10 6 3 0 0 81 10 31
2017 Administration and Foreign Services 39 39 10 9 2 0 0 78 11 267
2014 Executive 57 34 4 0 0 0 4 95 0 23
2014 Scientific and Professional 29 32 24 6 3 0 7 65 10 30
2014 Administration and Foreign Services 30 43 11 9 5 1 1 75 14 245

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 26 0 0 4 0 0 96 4 27
2018 Scientific and Professional 46 33 12 9 0 0 0 79 9 33
2018 Administration and Foreign Services 39 45 10 5 1 0 0 84 6 274
2017 Executive 50 45 0 5 0 0 0 95 5 22
2017 Scientific and Professional 36 50 10 0 3 0 0 87 3 30
2017 Administration and Foreign Services 41 41 8 10 1 0 0 81 11 267
2014 Executive 61 18 17 4 0 0 0 79 4 23
2014 Scientific and Professional 26 53 15 6 0 0 0 79 6 30
2014 Administration and Foreign Services 47 38 8 6 1 0 0 85 7 245

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 85 11 0 0 4 0 0 96 4 27
2018 Scientific and Professional 48 34 9 3 6 0 0 82 9 33
2018 Administration and Foreign Services 47 41 7 4 2 0 0 88 6 271
2017 Executive 55 45 0 0 0 0 0 100 0 22
2017 Scientific and Professional 45 39 13 3 0 0 0 83 3 31
2017 Administration and Foreign Services 46 39 7 5 3 0 0 85 7 266
2014 Executive 70 30 0 0 0 0 0 100 0 23
2014 Scientific and Professional 41 47 9 3 0 0 0 88 3 30
2014 Administration and Foreign Services 51 38 7 3 2 0 0 88 5 245

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 33 11 4 0 0 0 85 4 27
2018 Scientific and Professional 30 45 9 11 6 0 0 74 17 34
2018 Administration and Foreign Services 25 40 19 8 7 2 0 66 15 274
2017 Executive 36 46 9 5 0 5 0 86 5 22
2017 Scientific and Professional 34 40 3 10 10 3 0 76 21 30
2017 Administration and Foreign Services 31 42 12 7 6 1 0 75 13 266
2014 Executive 57 30 9 0 0 4 0 91 0 23
2014 Scientific and Professional 27 37 13 6 15 0 3 66 21 29
2014 Administration and Foreign Services 30 40 14 11 4 1 0 71 15 245

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 48 26 7 7 7 0 4 77 15 27
2018 Scientific and Professional 27 39 3 14 15 3 0 67 30 34
2018 Administration and Foreign Services 21 33 14 11 15 1 3 57 28 274
2017 Executive 27 45 14 5 5 0 5 76 9 22
2017 Scientific and Professional 16 46 10 10 19 0 0 62 29 31
2017 Administration and Foreign Services 23 31 15 13 16 2 1 55 30 266
2014 Executive 39 13 13 13 4 4 13 63 21 23
2014 Scientific and Professional 10 32 10 25 17 0 6 45 45 30
2014 Administration and Foreign Services 17 33 15 17 15 2 1 52 33 245

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 31 0 0 0 0 0 100 0 26
2018 Scientific and Professional 52 34 3 5 3 0 3 88 9 33
2018 Administration and Foreign Services 39 40 9 8 4 0 0 79 12 273
2017 Executive 73 27 0 0 0 0 0 100 0 22
2017 Scientific and Professional 55 32 6 0 3 3 0 90 3 31
2017 Administration and Foreign Services 41 39 9 7 4 0 0 80 11 266
2014 Executive 78 17 0 5 0 0 0 95 5 22
2014 Scientific and Professional 19 48 9 6 13 0 3 70 21 30
2014 Administration and Foreign Services 32 43 11 10 4 0 0 74 14 245

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 81 7 4 0 7 0 0 89 7 27
2018 Scientific and Professional 46 34 6 5 6 3 0 82 12 33
2018 Administration and Foreign Services 39 37 11 9 3 0 0 77 12 271
2017 Executive 59 36 0 5 0 0 0 95 5 22
2017 Scientific and Professional 48 36 10 6 0 0 0 84 6 31
2017 Administration and Foreign Services 41 36 11 7 4 0 0 77 12 265
2014 Executive 87 13 0 0 0 0 0 100 0 23
2014 Scientific and Professional 32 45 9 8 3 0 3 80 11 30
2014 Administration and Foreign Services 39 35 10 11 4 0 0 75 16 245

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 74 19 4 0 4 0 0 93 4 27
2018 Scientific and Professional 43 34 12 6 5 0 0 76 11 33
2018 Administration and Foreign Services 38 39 16 6 2 0 0 76 8 275
2017 Executive 50 41 9 0 0 0 0 91 0 22
2017 Scientific and Professional 48 32 14 6 0 0 0 80 6 31
2017 Administration and Foreign Services 36 45 10 5 4 0 0 81 9 266
2014 Executive 75 21 4 0 0 0 0 96 0 23
2014 Scientific and Professional 35 48 6 8 3 0 0 83 11 30
2014 Administration and Foreign Services 36 42 11 8 3 1 0 79 11 245

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 26 4 0 0 0 0 96 0 27
2018 Scientific and Professional 47 24 14 0 9 3 3 76 9 34
2018 Administration and Foreign Services 29 40 19 7 3 1 1 70 10 274
2017 Executive 55 36 5 0 5 0 0 91 5 22
2017 Scientific and Professional 32 45 6 6 3 6 0 83 10 31
2017 Administration and Foreign Services 27 43 18 6 4 2 0 71 11 267

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 81 15 0 0 4 0 0 96 4 27
2018 Scientific and Professional 71 23 3 0 3 0 0 94 3 34
2018 Administration and Foreign Services 59 26 6 6 2 0 0 85 8 273
2017 Executive 59 32 5 0 5 0 0 91 5 22
2017 Scientific and Professional 64 29 6 0 0 0 0 94 0 31
2017 Administration and Foreign Services 52 31 7 4 5 0 1 84 9 267
2014 Executive 66 22 4 4 4 0 0 88 8 23
2014 Scientific and Professional 30 49 11 0 3 0 7 84 4 29
2014 Administration and Foreign Services 46 32 10 9 3 0 0 78 12 244

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 52 4 11 0 0 0 85 11 27
2018 Scientific and Professional 50 27 18 5 0 0 0 77 5 34
2018 Administration and Foreign Services 45 38 12 3 2 0 0 83 5 275
2017 Executive 41 32 14 9 0 0 5 76 9 22
2017 Scientific and Professional 48 49 3 0 0 0 0 97 0 31
2017 Administration and Foreign Services 46 38 10 4 2 0 0 84 6 267
2014 Executive 17 39 22 18 0 0 4 59 18 23
2014 Scientific and Professional 29 45 16 7 3 0 0 74 10 30
2014 Administration and Foreign Services 38 36 16 7 2 0 0 74 9 244

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 19 56 26 27
2018 Scientific and Professional 15 47 38 34
2018 Administration and Foreign Services 27 39 33 274
2017 Executive 23 32 46 22
2017 Scientific and Professional 25 32 42 31
2017 Administration and Foreign Services 32 37 31 267
2014 Executive 35 30 35 23
2014 Scientific and Professional 16 35 48 30
2014 Administration and Foreign Services 24 45 31 245

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Administration and Foreign Services 14 37 34 0 5 10 77
2017 Administration and Foreign Services 15 26 46 7 3 3 86
2014 Administration and Foreign Services 18 23 42 8 9999 8 59
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 89 7 0 0 4 0 0 96 4 27
2018 Scientific and Professional 70 24 0 6 0 0 0 94 6 33
2018 Administration and Foreign Services 53 43 3 0 0 0 0 96 1 275
2017 Executive 73 27 0 0 0 0 0 100 0 22
2017 Scientific and Professional 51 42 3 0 0 3 0 97 0 31
2017 Administration and Foreign Services 47 41 7 2 2 0 0 88 5 267
2014 Executive 79 21 0 0 0 0 0 100 0 23
2014 Scientific and Professional 55 29 5 8 0 3 0 87 8 30
2014 Administration and Foreign Services 45 39 10 3 2 1 0 85 5 245

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 37 7 11 0 0 0 81 11 27
2018 Scientific and Professional 42 50 6 2 0 0 0 92 2 34
2018 Administration and Foreign Services 32 46 12 8 1 0 0 79 9 274
2017 Executive 54 37 5 5 0 0 0 91 5 22
2017 Scientific and Professional 39 46 12 3 0 0 0 84 3 31
2017 Administration and Foreign Services 34 46 10 5 2 1 1 82 7 267
2014 Executive 82 18 0 0 0 0 0 100 0 23
2014 Scientific and Professional 35 62 0 3 0 0 0 97 3 30
2014 Administration and Foreign Services 42 47 9 1 1 0 0 89 2 245

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 7 41 22 26 0 0 48 11 27
2018 Scientific and Professional 0 6 27 50 15 0 3 66 6 34
2018 Administration and Foreign Services 4 20 38 25 12 0 0 38 24 272
2017 Executive 0 9 64 18 9 0 0 27 9 22
2017 Scientific and Professional 0 13 33 35 13 0 6 51 13 31
2017 Administration and Foreign Services 8 21 36 22 11 1 1 34 29 264
2014 Executive 0 4 53 25 13 4 0 40 5 23
2014 Scientific and Professional 3 17 50 27 3 0 0 30 20 29
2014 Administration and Foreign Services 10 26 39 16 8 1 1 25 36 245

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 11 7 48 33 0 0 81 11 27
2018 Scientific and Professional 0 9 27 44 15 3 3 62 9 34
2018 Administration and Foreign Services 5 7 30 37 19 0 2 57 13 273
2017 Executive 0 14 50 27 9 0 0 36 14 22
2017 Scientific and Professional 0 13 32 29 19 3 3 52 13 31
2017 Administration and Foreign Services 5 13 33 29 16 1 3 46 19 264
2014 Executive 0 0 13 61 22 4 0 86 0 23
2014 Scientific and Professional 3 10 12 43 26 3 3 73 14 30
2014 Administration and Foreign Services 5 7 24 33 24 3 4 61 13 245

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 4 37 30 30 0 0 59 4 27
2018 Scientific and Professional 0 9 44 21 18 6 3 42 10 34
2018 Administration and Foreign Services 11 16 33 26 14 0 0 40 27 272
2017 Executive 0 18 27 37 18 0 0 55 18 22
2017 Scientific and Professional 3 10 26 36 10 6 10 54 15 31
2017 Administration and Foreign Services 11 16 36 22 13 1 2 35 28 265
2014 Executive 0 13 26 22 39 0 0 61 13 23
2014 Scientific and Professional 9 15 36 24 10 3 3 36 26 30
2014 Administration and Foreign Services 12 23 35 18 7 1 4 27 37 245

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 11 37 30 22 0 0 52 11 27
2018 Scientific and Professional 0 14 39 21 21 0 6 44 15 34
2018 Administration and Foreign Services 3 10 37 36 14 0 0 50 13 272
2017 Executive 0 14 43 38 5 0 0 43 14 21
2017 Scientific and Professional 3 9 23 43 16 0 6 62 13 31
2017 Administration and Foreign Services 6 9 35 30 17 0 2 48 15 263
2014 Executive 0 22 34 31 9 4 0 41 23 23
2014 Scientific and Professional 7 16 41 26 3 3 3 32 24 30
2014 Administration and Foreign Services 9 18 37 22 10 1 3 33 29 243

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 15 50 19 12 0 0 31 19 26
2018 Scientific and Professional 0 8 33 30 21 3 6 55 9 34
2018 Administration and Foreign Services 7 18 33 23 17 1 1 41 26 273
2017 Executive 5 32 36 27 0 0 0 27 36 22
2017 Scientific and Professional 3 6 39 19 23 0 10 46 11 31
2017 Administration and Foreign Services 10 17 26 23 19 1 3 44 29 264
2014 Executive 4 22 39 21 9 4 0 31 27 23
2014 Scientific and Professional 6 27 32 23 6 3 3 30 35 30
2014 Administration and Foreign Services 14 25 31 15 11 2 2 27 41 244

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 22 30 33 15 0 0 48 22 27
2018 Scientific and Professional 3 12 44 15 21 3 3 38 16 34
2018 Administration and Foreign Services 7 14 30 24 21 1 2 47 22 271
2017 Executive 14 14 32 32 9 0 0 41 27 22
2017 Scientific and Professional 0 17 25 32 16 0 10 54 18 31
2017 Administration and Foreign Services 11 17 25 26 17 1 2 45 29 264
2014 Executive 0 9 22 47 18 4 0 68 9 23
2014 Scientific and Professional 0 10 29 29 21 11 0 57 11 30
2014 Administration and Foreign Services 5 10 22 33 20 6 4 59 16 245

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 19 30 30 22 0 0 52 19 27
2018 Scientific and Professional 3 6 41 27 21 3 0 49 9 34
2018 Administration and Foreign Services 5 13 38 27 14 2 1 42 18 272
2017 Executive 5 18 32 27 18 0 0 45 23 22
2017 Scientific and Professional 0 3 38 33 10 3 13 51 4 31
2017 Administration and Foreign Services 9 15 32 25 15 3 1 42 24 266
2014 Executive 0 4 48 18 25 4 0 45 5 23
2014 Scientific and Professional 3 15 47 23 3 7 3 29 20 30
2014 Administration and Foreign Services 10 15 38 22 10 2 3 33 27 245

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 19 0 4 0 0 0 96 4 27
2018 Scientific and Professional 60 24 3 6 6 0 0 85 12 33
2018 Administration and Foreign Services 45 30 9 11 4 1 0 76 15 273
2017 Executive 68 23 0 5 0 5 0 95 5 22
2017 Scientific and Professional 64 16 10 0 10 0 0 81 10 31
2017 Administration and Foreign Services 47 31 7 8 5 2 0 79 13 266
2014 Executive 66 34 0 0 0 0 0 100 0 23
2014 Scientific and Professional 41 39 0 9 8 3 0 83 17 30
2014 Administration and Foreign Services 45 28 10 10 7 0 0 73 17 244

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 33 4 0 0 0 0 96 0 27
2018 Scientific and Professional 64 30 0 6 0 0 0 94 6 34
2018 Administration and Foreign Services 46 37 9 7 1 0 0 83 8 274
2017 Executive 64 36 0 0 0 0 0 100 0 22
2017 Scientific and Professional 64 26 6 3 0 0 0 90 3 31
2017 Administration and Foreign Services 49 36 7 5 2 0 0 85 8 267
2014 Executive 61 39 0 0 0 0 0 100 0 23
2014 Scientific and Professional 57 23 3 3 11 3 0 82 15 30
2014 Administration and Foreign Services 43 41 7 8 2 0 0 83 10 245

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 30 0 0 0 0 0 100 0 27
2018 Scientific and Professional 51 40 0 3 6 0 0 91 9 33
2018 Administration and Foreign Services 40 44 9 5 2 0 0 84 7 274

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 30 4 4 4 0 0 89 7 27
2018 Scientific and Professional 45 38 12 6 0 0 0 82 6 34
2018 Administration and Foreign Services 37 39 14 4 2 4 0 79 6 275
2017 Executive 45 32 14 5 5 0 0 77 9 22
2017 Scientific and Professional 35 55 6 0 0 3 0 93 0 31
2017 Administration and Foreign Services 37 38 11 3 4 5 0 80 8 267
2014 Executive 66 30 4 0 0 0 0 96 0 23
2014 Scientific and Professional 64 29 0 3 3 0 0 94 6 30
2014 Administration and Foreign Services 47 39 6 2 2 3 0 89 5 245

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 35 8 4 4 0 0 85 8 26
2018 Scientific and Professional 50 36 0 9 3 3 0 88 12 34
2018 Administration and Foreign Services 40 41 10 6 2 1 0 82 7 274
2017 Executive 41 46 5 9 0 0 0 86 9 22
2017 Scientific and Professional 46 45 3 6 0 0 0 90 6 31
2017 Administration and Foreign Services 40 41 10 6 2 1 0 82 8 267
2014 Executive 70 30 0 0 0 0 0 100 0 23
2014 Scientific and Professional 41 42 11 3 3 0 0 83 6 30
2014 Administration and Foreign Services 42 38 11 4 3 2 0 82 7 245

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 22 0 0 0 0 0 100 0 27
2018 Scientific and Professional 71 20 3 3 3 0 0 91 6 34
2018 Administration and Foreign Services 51 40 6 2 1 0 0 91 3 273
2017 Executive 68 23 5 5 0 0 0 91 5 22
2017 Scientific and Professional 55 35 3 6 0 0 0 90 6 31
2017 Administration and Foreign Services 50 37 6 4 2 0 0 88 7 267
2014 Executive 69 26 0 0 0 4 0 100 0 23
2014 Scientific and Professional 48 32 6 11 3 0 0 80 14 30
2014 Administration and Foreign Services 47 43 3 3 4 0 0 90 7 244

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 37 7 11 0 0 0 81 11 27
2018 Scientific and Professional 36 35 15 3 0 9 3 80 3 34
2018 Administration and Foreign Services 23 36 14 11 6 7 3 65 20 274
2017 Executive 45 32 18 5 0 0 0 77 5 22
2017 Scientific and Professional 45 29 13 3 3 6 0 80 7 31
2017 Administration and Foreign Services 26 34 13 9 7 7 4 67 18 266
2014 Executive 34 44 13 0 0 4 4 86 0 23
2014 Scientific and Professional 28 32 6 6 8 13 7 74 18 30
2014 Administration and Foreign Services 28 29 15 9 9 7 5 64 20 245

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 41 7 4 0 4 0 88 4 27
2018 Scientific and Professional 42 44 3 9 0 3 0 88 9 34
2018 Administration and Foreign Services 27 38 17 11 4 2 1 67 16 275
2017 Executive 41 37 14 5 5 0 0 77 9 22
2017 Scientific and Professional 48 29 13 3 3 3 0 80 7 31
2017 Administration and Foreign Services 31 36 13 11 5 3 1 70 16 267
2014 Executive 74 22 0 0 0 4 0 100 0 23
2014 Scientific and Professional 44 40 3 6 3 3 0 87 10 30
2014 Administration and Foreign Services 38 34 10 8 6 4 0 74 15 245

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 44 11 0 0 0 0 89 0 27
2018 Scientific and Professional 44 32 19 3 2 0 0 76 5 32
2018 Administration and Foreign Services 23 48 17 8 2 1 0 73 10 274

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 19 19 11 4 15 11 55 20 27
2018 Scientific and Professional 24 15 15 9 8 21 9 55 24 34
2018 Administration and Foreign Services 14 20 21 17 11 13 3 41 33 275
2017 Executive 27 23 27 9 5 5 5 55 15 22
2017 Scientific and Professional 16 16 19 16 13 13 7 40 36 31
2017 Administration and Foreign Services 13 22 18 14 14 17 2 44 34 267
2014 Executive 31 22 12 4 4 9 18 71 12 23
2014 Scientific and Professional 10 19 22 6 14 26 3 41 28 30
2014 Administration and Foreign Services 12 16 19 17 16 17 3 35 41 245

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administration and Foreign Services 14 86 273

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 34 38

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 75 38

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 38

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 38

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 38

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 39 38

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 51 38

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 58 38

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 53 38

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 30 38

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 69 38

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 41 38

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 38

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 47 38

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 25 38

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 38

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 44 38

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 33 38

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 38

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 38

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 44 38

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 13 38

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 17 38

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 14 38

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 16 38

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 43 38

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 56 38

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 55 38

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 33 19 22 0 4 22 0 67 5 27
2018 Scientific and Professional 15 14 24 0 0 37 9 55 0 33
2018 Administration and Foreign Services 16 15 18 7 4 31 8 52 18 273
2017 Executive 18 9 36 0 14 23 0 35 18 22
2017 Scientific and Professional 10 22 6 6 6 32 17 62 25 31
2017 Administration and Foreign Services 12 22 17 5 5 29 9 55 17 267
2014 Executive 13 39 9 4 0 31 4 80 7 23
2014 Scientific and Professional 10 15 6 0 3 56 10 72 9 30
2014 Administration and Foreign Services 13 13 20 4 7 36 7 46 19 245

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 23 15 0 0 4 0 84 0 26
2018 Scientific and Professional 31 48 18 0 0 3 0 81 0 33
2018 Administration and Foreign Services 26 38 18 6 3 10 0 70 10 274
2017 Executive 36 28 23 5 9 0 0 64 14 22
2017 Scientific and Professional 19 43 12 6 6 13 0 71 15 31
2017 Administration and Foreign Services 26 35 16 6 6 10 1 68 14 267
2014 Executive 39 44 13 0 0 4 0 86 0 23
2014 Scientific and Professional 12 38 6 0 3 40 0 84 5 30
2014 Administration and Foreign Services 22 27 21 3 6 20 1 62 12 244

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 0 100 27
2018 Administration and Foreign Services 7 93 272

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 50 20

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 37 20

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 68 20

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 32 20

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 61 20

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 66 20

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 20

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 23 20

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 7 22 4 0 22 4 65 5 27
2018 Scientific and Professional 12 14 28 0 3 37 6 47 5 33
2018 Administration and Foreign Services 17 18 18 4 2 34 8 60 10 273
2017 Executive 27 5 23 0 5 41 0 54 8 22
2017 Scientific and Professional 10 23 9 0 3 49 6 72 7 31
2017 Administration and Foreign Services 15 17 15 2 4 40 7 60 12 265
2014 Executive 26 21 13 0 0 35 4 78 0 23
2014 Scientific and Professional 13 15 3 0 3 65 0 82 9 30
2014 Administration and Foreign Services 12 16 16 2 3 43 7 57 11 245

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 48 26 15 4 0 7 0 80 4 27
2018 Scientific and Professional 34 33 18 3 3 9 0 73 7 33
2018 Administration and Foreign Services 29 33 19 4 2 13 0 71 7 275
2017 Executive 45 14 23 5 9 5 0 62 14 22
2017 Scientific and Professional 19 49 12 0 3 16 0 81 4 31
2017 Administration and Foreign Services 29 32 16 3 3 15 2 74 7 266
2014 Executive 65 26 4 0 0 4 0 95 0 23
2014 Scientific and Professional 12 32 3 0 3 50 0 87 6 30
2014 Administration and Foreign Services 27 27 15 4 3 23 2 71 9 243
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 78 19 4 0 0 0 0 96 0 27
2018 Scientific and Professional 57 24 9 9 0 0 0 81 9 32
2018 Administration and Foreign Services 58 25 10 2 3 0 0 84 5 273
2017 Executive 55 32 14 0 0 0 0 86 0 22
2017 Scientific and Professional 68 16 3 0 3 10 0 93 4 31
2017 Administration and Foreign Services 59 24 6 4 5 2 0 85 9 267

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 44 4 0 0 0 0 96 0 27
2018 Scientific and Professional 34 39 21 6 0 0 0 72 6 33
2018 Administration and Foreign Services 39 41 11 6 2 1 0 81 8 275
2017 Executive 45 41 14 0 0 0 0 86 0 22
2017 Scientific and Professional 45 36 9 6 0 3 0 84 7 31
2017 Administration and Foreign Services 32 47 10 7 3 1 0 81 9 267

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 41 4 0 0 0 0 96 0 27
2018 Scientific and Professional 30 42 26 0 3 0 0 71 3 34
2018 Administration and Foreign Services 31 39 19 6 4 1 0 71 10 275
2017 Executive 41 27 23 9 0 0 0 68 9 22
2017 Scientific and Professional 32 42 19 3 0 3 0 77 3 31
2017 Administration and Foreign Services 23 46 18 6 6 0 0 70 12 267

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 26 26 26 7 11 0 4 54 19 27
2018 Scientific and Professional 24 21 18 12 26 0 0 45 38 34
2018 Administration and Foreign Services 26 24 23 10 15 0 1 52 25 274
2017 Executive 23 23 32 18 5 0 0 45 23 22
2017 Scientific and Professional 19 16 26 7 32 0 0 36 38 31
2017 Administration and Foreign Services 20 23 21 15 20 0 2 43 36 267

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 37 30 11 4 0 0 56 15 27
2018 Scientific and Professional 18 39 30 14 0 0 0 56 14 34
2018 Administration and Foreign Services 17 34 31 12 6 0 1 51 18 274
2017 Executive 5 28 47 9 10 0 0 33 19 21
2017 Scientific and Professional 13 42 29 10 7 0 0 55 16 31
2017 Administration and Foreign Services 16 29 33 15 6 0 2 46 21 265

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 30 33 30 7 0 0 0 63 7 27
2018 Scientific and Professional 24 30 33 8 3 0 3 55 11 34
2018 Administration and Foreign Services 22 39 26 9 3 0 1 61 12 272
2017 Executive 5 54 18 18 5 0 0 59 23 22
2017 Scientific and Professional 23 39 25 3 7 0 3 64 10 31
2017 Administration and Foreign Services 20 36 24 9 8 0 2 58 18 266

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 7 30 48 7 7 0 0 37 15 27
2018 Scientific and Professional 24 36 30 8 3 0 0 59 11 34
2018 Administration and Foreign Services 17 27 26 18 10 0 1 45 29 273
2017 Executive 5 18 41 32 5 0 0 23 36 22
2017 Scientific and Professional 22 35 13 20 3 0 6 61 25 31
2017 Administration and Foreign Services 16 30 26 14 11 0 3 48 26 266

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 44 4 7 0 0 0 89 7 27
2018 Scientific and Professional 45 29 15 3 0 3 6 80 3 34
2018 Administration and Foreign Services 51 29 13 1 1 0 4 84 2 273
2017 Executive 23 50 18 0 5 0 5 76 5 22
2017 Scientific and Professional 35 39 16 0 0 0 10 82 0 31
2017 Administration and Foreign Services 43 27 16 2 1 0 10 78 4 266

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 30 37 22 11 0 0 0 67 11 27
2018 Scientific and Professional 42 29 15 9 6 0 0 70 15 34
2018 Administration and Foreign Services 38 31 17 9 5 0 1 70 13 274
2017 Executive 18 63 5 9 5 0 0 82 14 22
2017 Scientific and Professional 26 39 22 10 3 0 0 65 13 31
2017 Administration and Foreign Services 32 31 21 9 6 0 1 63 15 263

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 52 33 7 7 0 0 0 85 7 27
2018 Scientific and Professional 42 30 14 12 0 3 0 73 12 34
2018 Administration and Foreign Services 30 38 19 7 5 0 1 70 12 274
2017 Executive 41 41 14 5 0 0 0 82 5 22
2017 Scientific and Professional 32 26 33 3 0 6 0 62 3 31
2017 Administration and Foreign Services 28 36 22 8 6 0 1 65 14 262

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 54 4 4 0 0 0 92 4 26
2018 Scientific and Professional 40 37 17 3 0 3 0 79 3 33
2018 Administration and Foreign Services 30 37 21 8 2 0 2 68 11 273
2017 Executive 18 41 36 5 0 0 0 59 5 22
2017 Scientific and Professional 16 48 23 3 0 0 10 71 3 31
2017 Administration and Foreign Services 25 34 25 11 3 0 1 60 15 262

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 41 15 0 0 0 0 85 0 27
2018 Scientific and Professional 36 38 15 12 0 0 0 73 12 34
2018 Administration and Foreign Services 35 33 18 7 5 0 1 70 12 272
2017 Executive 32 41 23 5 0 0 0 73 5 22
2017 Scientific and Professional 32 42 19 0 3 3 0 77 3 31
2017 Administration and Foreign Services 31 31 20 10 6 0 3 63 17 263

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 41 26 11 4 0 0 59 15 27
2018 Scientific and Professional 45 29 21 3 0 3 0 76 3 34
2018 Administration and Foreign Services 37 33 21 4 3 0 2 71 7 272
2017 Executive 27 27 41 5 0 0 0 55 5 22
2017 Scientific and Professional 22 45 26 3 0 0 3 70 3 31
2017 Administration and Foreign Services 29 39 19 7 3 0 1 69 11 263

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 27 4 8 0 0 0 88 8 26
2018 Scientific and Professional 55 15 20 6 3 0 0 70 9 33
2018 Administration and Foreign Services 56 21 15 3 2 1 3 79 6 274
2017 Executive 68 18 5 9 0 0 0 86 9 22
2017 Scientific and Professional 52 25 13 3 0 0 6 83 3 31
2017 Administration and Foreign Services 60 20 9 7 3 0 2 81 10 266

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 85 7 0 0 0 0 7 100 0 27
2018 Scientific and Professional 74 8 3 3 3 0 9 90 7 34
2018 Administration and Foreign Services 75 14 5 1 1 0 5 93 2 273

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 85 0 7 0 4 0 4 88 4 27
2018 Scientific and Professional 63 18 6 0 6 0 6 87 7 33
2018 Administration and Foreign Services 68 14 8 3 4 0 3 85 6 273
2017 Executive 68 18 5 9 0 0 0 86 9 22
2017 Scientific and Professional 80 17 3 0 0 0 0 97 0 30
2017 Administration and Foreign Services 69 14 3 5 4 0 4 87 10 266

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 35 50 4 0 4 0 8 92 4 26
2018 Scientific and Professional 53 24 20 0 0 0 3 80 0 34
2018 Administration and Foreign Services 48 26 17 4 4 0 1 75 8 271
2017 Executive 41 46 0 14 0 0 0 86 14 22
2017 Scientific and Professional 60 23 17 0 0 0 0 83 0 30
2017 Administration and Foreign Services 51 26 15 2 4 0 2 79 6 265

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 19 4 0 0 0 8 96 0 26
2018 Scientific and Professional 45 23 24 3 3 0 3 69 6 34
2018 Administration and Foreign Services 53 21 12 7 5 0 2 75 12 273
2017 Executive 64 18 5 14 0 0 0 82 14 22
2017 Scientific and Professional 58 29 10 3 0 0 0 87 3 31
2017 Administration and Foreign Services 58 20 8 6 6 0 2 80 12 263

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 19 62 4 4 4 0 8 88 8 26
2018 Scientific and Professional 59 15 3 0 0 0 23 96 0 34
2018 Administration and Foreign Services 51 14 6 2 1 0 25 88 4 269
2017 Executive 32 41 18 5 5 0 0 73 9 22
2017 Scientific and Professional 54 10 6 0 0 0 30 91 0 30
2017 Administration and Foreign Services 51 13 8 2 1 0 25 85 4 266

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 31 4 4 0 0 8 92 4 26
2018 Scientific and Professional 59 24 5 3 3 0 6 88 6 34
2018 Administration and Foreign Services 71 15 5 2 1 0 6 92 3 271
2017 Executive 68 18 14 0 0 0 0 86 0 22
2017 Scientific and Professional 67 23 0 0 0 0 10 100 0 30
2017 Administration and Foreign Services 69 17 5 1 0 0 7 93 2 265

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 77 15 0 0 0 0 8 100 0 26
2018 Scientific and Professional 73 6 9 6 0 0 6 84 6 34
2018 Administration and Foreign Services 73 12 3 3 3 0 5 90 7 273
2017 Executive 77 18 0 0 0 0 5 100 0 22
2017 Scientific and Professional 78 6 3 10 0 0 3 87 10 31
2017 Administration and Foreign Services 75 12 3 2 2 0 7 93 4 266

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 35 42 19 0 0 0 4 80 0 26
2018 Scientific and Professional 41 27 21 6 3 0 3 69 9 34
2018 Administration and Foreign Services 46 29 17 4 3 0 1 76 7 272
2017 Executive 73 14 9 5 0 0 0 86 5 22
2017 Scientific and Professional 30 38 26 3 0 0 3 70 3 31
2017 Administration and Foreign Services 47 32 12 4 2 0 2 82 6 265

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 22 41 33 4 0 0 0 63 4 27
2018 Scientific and Professional 12 24 53 6 6 0 0 36 12 34
2018 Administration and Foreign Services 17 30 41 11 2 0 0 46 13 275
2017 Executive 14 32 45 9 0 0 0 45 9 22
2017 Scientific and Professional 6 39 48 6 0 0 0 45 6 31
2017 Administration and Foreign Services 11 32 41 12 4 0 0 43 16 266

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 12 35 35 19 0 0 54 12 26
2018 Scientific and Professional 3 15 53 18 12 0 0 30 18 34
2018 Administration and Foreign Services 4 16 40 25 15 0 0 40 20 272
2017 Executive 0 9 46 45 0 0 0 45 9 22
2017 Scientific and Professional 3 19 33 39 6 0 0 45 22 31
2017 Administration and Foreign Services 5 14 42 27 12 0 0 39 19 266
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 37 33 26 0 4 0 0 37 63 27
2018 Scientific and Professional 24 18 30 12 14 3 0 24 76 34
2018 Administration and Foreign Services 34 24 22 10 8 1 1 35 65 274
2017 Executive 23 55 18 0 5 0 0 23 77 22
2017 Scientific and Professional 26 19 19 10 19 7 0 28 72 31
2017 Administration and Foreign Services 30 19 20 16 12 4 0 31 69 267

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 6 17
2018 Scientific and Professional 19 25
2018 Administration and Foreign Services 23 176
2017 Executive 12 17
2017 Scientific and Professional 9 21
2017 Administration and Foreign Services 25 175

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 53 17
2018 Scientific and Professional 51 25
2018 Administration and Foreign Services 38 176
2017 Executive 12 17
2017 Scientific and Professional 42 21
2017 Administration and Foreign Services 40 175

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 12 17
2018 Scientific and Professional 7 25
2018 Administration and Foreign Services 15 176
2017 Executive 12 17
2017 Scientific and Professional 14 21
2017 Administration and Foreign Services 20 175

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Executive 41 17
2018 Scientific and Professional 47 25
2018 Administration and Foreign Services 35 176
2017 Executive 18 17
2017 Scientific and Professional 24 21
2017 Administration and Foreign Services 44 175

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Executive 18 17
2018 Scientific and Professional 12 25
2018 Administration and Foreign Services 14 176
2017 Executive 0 17
2017 Scientific and Professional 19 21
2017 Administration and Foreign Services 14 175

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Executive 47 17
2018 Scientific and Professional 60 25
2018 Administration and Foreign Services 35 176

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Executive 24 17
2018 Scientific and Professional 40 25
2018 Administration and Foreign Services 32 176
2017 Executive 64 17
2017 Scientific and Professional 37 21
2017 Administration and Foreign Services 33 175

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Executive 12 53 12 12 0 12 17
2018 Scientific and Professional 4 53 16 8 15 4 25
2018 Administration and Foreign Services 4 40 24 13 4 14 172
2017 Executive 29 59 6 0 0 6 17
2017 Scientific and Professional 0 47 19 15 5 14 21
2017 Administration and Foreign Services 4 46 23 9 4 14 168

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 24 76 17
2018 Scientific and Professional 4 96 25
2018 Administration and Foreign Services 35 65 175

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 15 7 4 11 0 4 77 15 27
2018 Scientific and Professional 33 6 27 18 8 3 6 42 28 34
2018 Administration and Foreign Services 36 14 14 12 13 2 9 56 28 274

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 18 47 0 18 6 0 12 73 27 17
2018 Scientific and Professional 16 32 20 19 12 0 0 49 31 25
2018 Administration and Foreign Services 16 24 12 24 16 1 8 43 44 175
2017 Executive 58 12 6 13 6 0 6 74 20 17
2017 Scientific and Professional 29 24 15 5 19 5 5 58 26 21
2017 Administration and Foreign Services 15 25 16 13 22 1 8 44 38 177

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 0 12 24 35 18 0 12 13 60 17
2018 Scientific and Professional 8 8 20 32 27 0 4 17 62 25
2018 Administration and Foreign Services 3 12 14 18 48 1 4 15 69 175
2017 Executive 6 17 12 12 30 0 23 30 54 17
2017 Scientific and Professional 10 9 4 19 53 0 5 20 75 21
2017 Administration and Foreign Services 2 7 9 19 51 4 7 11 79 176
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